H191 Encore User Guide - Nutec Telephone Products Ltd.
Contents
1. e ueulioJJed uinum do 40J o ueuojure A Background Noise Suppressor BNS Cup P N 10757 00 For voice tube model headsets Encore Value Pack for H91 and H101 models P N 40707 01 Includes voice tube ear cushions Ear Cushions cord clip Background Noise Suppressor donut for BNS cup and 3 cleaning towelettes increased volume P N 40709 01 Clothing Clip P P N 43220 01 Attaches to headset cable keeping headset stabilized and comfortably Peaceful Voice Tube P N 29960 01 P N 29960 50 The voice tube should be replaced every six to nine months in place For Polaris A models S Ear Cushion Cable to P N 15729 05 Quick Disconnect Set of two covers protects and makes the headset comfortable against the ear Replace every six months P N 27190 01 Connects directly to headset port of headset ready telephones 10 ft Information on Accessories Call Plantronics or visit our website at www plantronics com Plantronics Inc 345 Encinal Street Santa Cruz CA 95060 800 544 4660 www plantronics com 2001 2002 Plantronics Inc All rights reserved Plantronics the logo design Plantronics and the logo design combined Encore Polaris Quick Disconnect SES the voice tube clear color trade dress and shape trade dress are trademarks or registered trademarks of Plantronics Inc Patents US D377 020 D379 990 D381 336 and 5 729 605 UK 2 051 289 and 2 051 290 Canada 78 197 and 78 201 Printed2. j ay 0 uueu Hulsned si uje qoud ay J e2ies 1uaue e doJ pue AUeJJeM UO UO EWJOJU 10 UO DaS AUPJIEM dy 0 19491 aseajd Jaspeay JNOA YIM sw jqo1d e xuauedxe nof jl sadiAlas pednajeiuiun Uulejuleui oj suone ipouu Ajesse eu BY e eui 0 no JO 19p40 UI e2nou e ue pe NOA epi o4d pjnous Aueduuo5 uoyd j ay suaddey siu jj 3ueudinbe y jo uone1edo y Pape p no zey seunpe oud 10 uoneJedo 3uauudinbe Sani De S ui sebueup ayew Aew AUedwiod uoyd j ay ueduuo euoudsja1 y 01 pepi oJd aq JSNW uon euuJ0Jul SIU peisenbaau j 3ueuudinbe siy JO N34 Jaquinu e usjeAimbe Jobuu pue jequunu uonedjsibaJ 524 eui uoneuuojul 19470 Huowe sule UOD Jey aqe e si episjepun auljaseq ay uo Se nJ 524 94 JO 89 Hed YUM Sal dwiod 1ueuudinbe stu 89 34eq s3ueureumboy 554 eIJBAAMSIOEDNMB SABN0O B8Ry2 s IVARRAI ANDID What does this warranty cover This warranty covers any defects in workmanship or materials in this product purchased in the U S or Canada For warranty information in other countries contact your local distributor How long does the coverage last This warranty runs for two years from the date of purchase What will Plantronics do If the product is found defective we will exchange itatno charge What does this warranty NOT cover Damage caused by or performance problems resulting from using this product with a non Plantronics amplifier and or connector cable accident
3. AUEJIeM 104 epeue Jo S 1 ay ui peseupund 12npoud SIU UI SJeLJ918UJ JO CIYSUBLUJOM ul Sj29J9p ue SJ9A02 AJUCIEM SIU L 19102 1UEJJEM SI Seop 3euM ONV MAE a RATION amp INFORIVIALION FCC Requirements Part 68 This equipment complies with Part 68 of the FCC rules On the baseline underside is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The telephone company may make changes in its facilities equipment operation or procedures that could affect the operation of the equipment If this happens the telephone company should provide you advance notice in order for you to make the necessary modifications to maintain uninterrupted services If you experience problems with your headset please refer to the warranty section for information on warranty and replacement service If the problem is causing harm to the telephone network the telephone company may request that you remove the equipment until the problem is resolved In extreme cases the telephone company may be forced to disconnect your service before notifying you of the problem Plantronics Technical Assistance Center The Plantronics Technical Assistance Center TAC is ready to assist you Dial 800 544 4660 x5538 Sunday 5 p m through Friday 5 p m Pacific Standard Time or visit the Support section of our w
4. apart To resume your conversation nicrophone completely around reconnect the halves widths from the corner of your mouth To prevent breath noise avoid putting the voice tube in front of your mouth Tone Controls For Noise Canceling Models For Standard 3 2 Carefully bend and shape th Models J boom with both hands as sho 4 1 Adjust the tone Avoid bending or twisting the by moving the tabs on boom near the microphone or the receiver as shown earpiece To equalize sound move the tabs to the same setting on each receiver 3 3 Position the clickstop ti boom so that the mi two finger widths To emphasize lower of your mouth ones move the ps to the position 2 d S e outh If rophone marked e Front Back See Maintenance and Troubleshooting section on the other side
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6. used with Plantronics amplifiers that have Quick Disconnect or compatible headset ready telephones and consoles The Encore family of headsets is designed to meet the needs of professional headset users All models have a Sound Enhancement System SES that lets you select bass or treble settings for fuller richer tones They are lightweight either in a monaural or binaural design for comfortable extended wear and come with a Quick Disconnect Connector Open this user guide to the Quick Start instructions to set up your headset and ready it for use Later you can use the Maintenance and Troubleshooting section for further guidance and assistance Headset Standard Noise Polaris _Polaris Voice Tube Canceling Voice Tube Noise Canceling Headset Headset Headset Headset Monaural Model H91N P91 P91N Binaural H101 H101N P101 P101N Polaris models connect directly to most headset ready telephones Z0 0 LO Z97Z9 vs ui parunid LOZ 8Z pUe 61 87 epeue oez Lso z pue 682 1S0 2 AN S09 62 S pue 9EE LBEC 066 6 d OZO ZZEC SN syua1ed Du soiuoQue d Jo syeurepea paJeisibai 10 Syeujepei ae ssaJp aped edeus pue ssaip ape J0JO2 Jeo eqni 210A aui S3S PBUUOISIG APND suejog s102u3 peurquuoo ufisep obo aui pue soiuomueld ubisep 060 eui soiuoquejd paniasal S YHU v DU ssiuonue d ZOOZ L00Z Wod sd1UOJUe DMMM 099r tr s 008 09086 VD znJ ejues Jaads eEUIDUT S
7. abuse misuse or an act of God such as a flood are not covered Implied warranties including those of merchantability fitness for a particular purpose and non infringement shall a have no duration greater than two years from the date of purchase b terminate automatically at the end of that period and c to the extent permitted by law be excluded Consequential and incidental damages including without limitation loss of property and those arising from breach of any express or implied warranty are not the responsibility of Plantronics and to the extent permitted by law are excluded Some states do not allow exclusion or limitation of incidental or consequential damages so the above exclusion may not apply to you How do you get service To obtain service in the U S contact Plantronics at 800 544 4660 and in Canada call 800 540 8363 How does state law apply This warranty gives you specific legal rights and you may also have other rights which vary from state to state 16845 Plantronics 11 7 02 10 33 AM Page 2 AN NC OT Use these steps to get set up quickly 2 1 H191 H101 Standard Noise JN TA N Model Canceling M Tus Adjust the 9 Control Model Tus Headband Adjustable Headband T Bar Receiver Raus i oise Canceling 2 1 To adjust the headband E C h 1 LA Identify the Click ELLE Microphone lengthen or shorten the band Components Stop Voice Tube until it fits comforta
8. bly The Turret Clickstop feature keeps the n headband securely adjusted Quick Disconnect he 22 Connector Clothing Position the headset receivers Clip so that the foam cushions sit E a comfortably over the center of your ears Headset Cord 2 2 On models with only one receiver position the stabilizer Polaris Models T bar above your ear To use the Polaris headset model simply insert the modular connector into MS 7 the headset receptacle of ZB p x a compatible telephone Adjust the Mouthpiece MS Polaris applies to most headset ready telephones For Standard Models Examine 3 1 Hold the receiver securely ps EM against your ear with one hand With your other hand adjust the Clothing Cli clickstop turret and the voice tube uisa Adjust the so that the tip sits two finger The clothing clip keeps the headset properly seated and free from the cord s weight Attach the clothing clip at a comfortable level Quick Disconnect Connector This feature allows you to place a call on hold and move away from the phone without removing the headset When you separate the Quick Disconnect you place an ongoing conversation on hold Before using your headset join the Quick Disconnect to the mating connector of the modular adapter cable BP proper To put your call on hold grasp Quick ar sitio Jot use forceful Disconnect as shown and pull straight recaive i ing motions or try to turn the
9. caller can hear you If the caller can hear you the voice tube was clogged For a temporary solution to a clogged voice tube gently rinse warm water through the voice tube for a minute then manually swing or shake it dry Make sure the voice tube is completely dry before reattaching Plantronics recommends replacing the voice tube every 6 9 months For Noise Canceling models make sure the microphone is facing your mouth and positioned properly Verify that the transmit volume control of the amplifier is set properly I cannot hear callers Verify that the Quick Disconnect is connected Make sure the headset is positioned properly Make sure the amplifier if used is installed correctly Turn up the volume control on the amplifier if used Change amplifier s configuration switch to a different position Fit is uncomfortable Make sure the headband length is correct Ov 19102 e2uejsissy JEDIUYDA eui L2 ose uoneuuojur Au Iqisse22e 104 Ulo s2iuoQue dMWM 1 a ISGaM INO Jo uonpes ju0ddng ay USIA JO AI piepuejs DyIDeg urd G epu ubnouq urd s Aepuns gessx 099r rts 008 Ie q iNOA sisse 0 Apeal SI DYL J91u25 e2ueisissy e iuupe s iuoueld au J93u9 o2uejsissy e iuu aj s IuoJjueld Ule qoJd ay jo NOA Bui jIgou aOjaq M S INOA auUOdSIP 0 pa2J0 eq euu Auedwod auouda a1 ay sese eua xe U D9AJOS2J S Uu9 qO d y pun 3ueuudinbo y BAOWA NOA jeu1i 1sanbaJ Aew Auedwiod euoudaje1 ay Jom u uoyd
10. ebsite at www plantronics com For accessibility information also call the Technical Assistance Center TAC aod S uj6ua puegpeau y ains exei A s 9 qe340juuo2un SI 314 uonisod 1uaJ8jJlp e 01 u yiws uoneunDijuoo s Jeridue abueyD pesn ji jeyijduue y uo O4JUOD auunjoA y dn uunj p2a4102 paj eisur si pasn Ji jeuijdue ay ains exelA uriedoud peuonisod si Jaspeay ay eins ayxe pe1oeuuoo si JQBUUOISIG AINO eui 1eui Aja SJ9 Je Akay 30uue Ayadoud yas S JAIp AWWe BY jo O4JUOD euinjoA USULI Y JEU AJUSA m uedoud peuonisod pue y now JnoA buie SI euoudoJoluJ y DNS e euJ sjopouJ HuljadueD asion JO m Sujuoui 6 9 Alana eqni QDIOA ay Huldejdas spueuiul0281 SIIUONUC Hulydeyeal Bojaq Alp Aja a AwWod s aqn SdIOA ay NS exyelA Hp 1 exeus 10 Bulms Ajjenuew Udy einulul e 104 eqni ad I0A ay ubnoJui J93eM WIEM esuu Apnueb agni e ioA pab6op e o uonnjos AyesOdwa e 104 peb60p sew aqni ad 0A ay nof Jeay ue Jajje gt y j no Jeau ue J9 e y JI S pue eqni 92IOA BY BAOWAL peb6oj si eqni 210A ay Ji UIWU J P OJ suonisod Jayjo snoueA Aly Apyedojduur pauonisod si eqni 210A y ji euruJe1ep s apoul aqni 92I0A 104 oui Jeou 30uue SJa eD Bunoouse qnoJ CYLON JBM JO SjueA os asn 1ou oq uiuoui e e uo u1op dwep e uw e qe uea 5 s Su1uoul xis Alana uolusno Jea e e day m Ajuo sjepouu agni n SYJUOW 6 9 AJBAd eqni adI0A e e day s
11. in USA 62467 01 07 02 NAVAN NT AVA TAN sauoydaja peai jaspeay SOW 0 p2aurp JBBUUOD sjapoui sl4e od x apo NLOLd LOLd NLOLH LOLH EE L6d NL6H I jeunteuow yaspeay yaspeay jaspeay yespeay Huljadue asioy aqnj a210A TIT T o aqni 8210A ada SLB Od PED 9SION paepueys JespeeH euejsisse pue e uepin6 Jeu 104 uonoes Hulooysajqnod pue e xueuajule A ay esn ue NOA Jaye esn 104 1I peaJ pue Jaspeay Jno dn jas 0 suon nujsur WEIS YIIND By 0 epinb jesn s y uedo J10 IBUUOD 32eUUO2SsIq PIND e ui euo pue JeaM papua xa a qe110 uJO2 JO ubisep jeneuig Jo je3neuouJ e ui aayy 3ubremui eue Aay SAUO Jeupu ie nj 40 sbumjes 8 qa JO sseq 123Jes NOA a JEU 53S Ue1s s 1ueue ueuu3 punos e a eu sjepoui v SJesn Jaspeay jeuoissajoud jo Spaau y o1 paubisap si sjespeau jo jIuej aJo2u3 eu Sejosuo5 pue seuoudaj ai peai jaspeay ejqneduioo Jo 1 euuoosiq JNO o eu JEU sJajijduje soiuoQuel d YIM pesn eq 0 peubisep si 3 Sj3iuoQue d WO 19speau eJo2u3 eui bunsjes Jo no xueur Ipon Burjo2ue5 esioN apo paepueys NLOLH NL6H LOLH L6H e z1 e Ajue 310213 0 9 PLANTRONICS World Leader in Communications Headsets Sjaspbay suorjporunuiuio ur I9pDe p 10M G to the Encore Family H91 H101 H91N H101N Standard Model Noise Canceling Model Thank you for selecting the Encore headset from Plantronics It is designed to be
12. pe DU soruog1ue q uo soiuoJ1ue d MAAM JE 91ISq9A NO 1ISIA JO SDIUOIJUP d LED SalJOsso y UO UOlrjeulJ0Jju 34 OL seuoudej ai Apeai 1espeau jo Lod jaspeay o1 p sp uuoy 10 06LZ2 N d Ssu1uoui xis Alana e e day wea ay 1surebe o qe110 u105 Jaspeay aui Saye pue s12830Jd s19A02 OMY JO 19S j euuoosiq ino S0 624S51 N d 01 9 qe5 uolysn gt Je3 ETD S sj pow SMejOd 104 eae d ul Su1uOUJ dUlU 0 xis Alana A qe110ju1o pue pazi iqejs 1espeeu pe ejdaJ aq pjnous aqn ad10A 9u Huldaay ajqed Jaspeay 0 seupenv 0S 09662 N d 10 09662 N d eqni LO OZZEY N d DOA di Buro N N jd nd Jea gt jnja eaqd 10 600 N d euinjo peseemui Senejewo Durueap e pue dnd SNA 10 nuop JOssaiddns esioN punoJb peg d p10 suoisn 4e3 suotusno Jea aqni 92IOA sepnpul L0 LOLOv N d sjepow LOLH pue L6H 404 ped anjea 2402u3 Sjespeau epouJ aqn 210A 104 00 ZSZ0L N d dn SN8 10sseddng esioN punouf peg AVANT AFANANE FANO wLOLOREIK Maintenance for Optimum Performance Replace voice tube every 6 9 months voice tube models only Replace ear cushion every six months Clean cable with a damp cloth once a month Do not use solvents or wet cloth Troubleshooting Callers cannot hear me For voice tube models determine if the voice tube is positioned improperly Try various other positions To determine if the voice tube is clogged remove the voice tube and see if the
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