Group Telecom Voicemail User's Guide
Contents
1. dify list 1 Add addresses to list 2 Review address to list 4 Modify personal preferences 1 Modify password 2 Change playback preference 3 Enable disable date and time stamp 3 Change name 1 Play name 2 Record name 3 Delete name 4 Modify personal operator number 1 Play number 2 Change number 5 Modify forwarding options 1 Play number 2 Modify number 3 Enable disable forwarding 4 Modify forwarding type 1 Immediate forward 2 Silent forward 3 Delayed forward2. group telecom COMPLETELY CONNECTED Group Telecom Voicemail User s Guide Group Telecom Voicemail User s Guide WET CPN E E EE O AEE E E EE dusscdesesbesessiscusdesssbecees secsetesceescess 4 A NN 4 HOW TO LOG INTO YOUR MAILBOX wiscciscsccccdicsssescccssccecassetescactcccedecssavsencsdevecesscausescscosedesswoucds 5 CHANGING YOUR PASSWORD cccssscsccsssscssccccsccsccccsscsceccsscssccccsccsccccescsccccescssseccsccssessscesees 5 RECORDING YOUR ACTIVE GREETING ccsccsssssssccsssssscccssscsccccsscsscccssscsscccescsscesescsssesees 6 VONK A A TN 7 PIA VUNG MESSAGE sccsasscccccacscccestsseccessesceceseesacdesteadscesvessceeavcedosescensccuscbedecsseusacsecaseaccscoubacdesees2s 7 RECOVERING DELETED MESSAGES i cicccccccccasccscccsscoscccsscoscsccssssscccsescocconssosccctsconccecsces cctscoscsceses 7 PROGRAMMING YOUR PERSONAL OPERATOR NUMBER ccccscsssssssccsssscscccsssssscesees 8 ENABLE DISABLE YOUR DATE AND TIME STAMP cccccsssscsccccsscssccccscssccccsscsccesescsecesees 8 AT A CLANCE RT 9 EA a A 9 A aco ores et eect tact estat abn get osne E E A S E E E susie A E EET 9 PA a 9 FORGOT YOUR PASSWORD ooien icen eaea a eadar yous suds Udvssabusdadadendusclavdodesesde dius eiii aos 9 PERSONAT OPERATOR 0 a Aaa 9 MA AR 9 TOBETUEN TO MAIN MENU dass 9 TO BET TINE AND DATE ont db A dida 9 LIST OF AVAILABLE MENUS AND OPTIONG ccscsscscssssscccssccscccscscscccscscsssescsssssescc
3. key and enter your password See page 5 HOW TO LOG INTO YOUR MAILBOX How to log into your mailbox 1 Enter your access code 757 3700 2 Enter your password How to log into your mailbox from another location 1 Enter your access code 757 3700 2 Enter your mailbox number your telephone number 3 Press key to bypass your own greeting 4 Enter your password How to log into your mailbox from another location that already has a Group Telecom voicemail box 1 Enter your access code 757 3700 Press to bypass the existing mailbox Enter your own mailbox number this is your phone number Press the key to bypass your own greeting Enter your password eh oi CHANGING YOUR PASSWORD How to change your password 1 Log into your mailbox 757 3700 2 Press4 Personal Options 3 Press4 Modify Personal Preferences 4 Press 1 Modify Password Note your password can be any number from 4 to 7 digits in length 3 Did you know You can retrieve a deleted message by pressing 3 You must retrieve your deleted message before you exit your mailbox See page 7 RECORDING YOUR GREETING Y our greeting is the personal message that your callers hear when they cannot reach you directly How to record your active greeting 1 Log into your mailbox 757 3700 2 Press3 Greetings Menu 3 Press4 Edita specific greeting e Press2 Record your greeting finish by pressing 4 Press31 Play active greeting If you are not satisfied with greeti
4. ng you can re record 5 Press32 Re record active greeting 3 Did you know You can record up to three personal greetings See page 11 VOICEMAIL Voicemail allows your caller to leave a detailed message if you are unavailable to take the call You are notified that you have a new message via a notification device You can listen to your message prepare any necessary information and have this information right at your fingertips when you return the call PLAYING A MESSAGE 1 Log into your mailbox 757 3700 2 Enter your password 3 Press 1 to listen to your message e Messages will play and you have the following options Press to keep this message new and play the next Press 9 to save this message and play the next Press 7 to delete this message Press 6 to redirect this message Press 1 1 to replay this message Press 3 to recover deleted message Press to return to main menu Press 2 to pause message Press 3 3 to go to end of message Press 5 5 for more options Press 8 to reply to a message VVVVVVVVV VV RECOVERING DELETED MESSAGES You can retrieve deleted messages but they can only be retrieved before you exit your mailbox 1 Before you exit the system Press 3 to retrieve a deleted message Did you know You can turn the date and time stamp on and off in your mailbox Press option4 423 See page 8 PROGRAMMING YOUR PERSONAL OPERATOR NUMBER With our voicemail system your caller is provided with the option of p
5. one if you have voicemail Dial 757 3700 Press key to bypass your voicemail Enter mailbox number Press Enter password LIST OF AVAILABLE MENUS AND OPTIONS 1 PLAY MENU 8 Reply to message 6 Copy message to another mailbox 9 Send 5 Specify delivery option 1 Mark urgent Mark private Notification of non delivery Future delivery Send Cancel delivery Replay message Delete message Save message Keep message new and play next 3 Undelete message 5 More options 1 Play previous message 6 Replay with date and time stamp Additional options during message playback 1 Back up during replay 11 Replay message 2 Pause message 3 skip forward 33 skip to end of message HH play saved messages 2 RECORD MENU 2 Record Continue recording 9 Send message 1 Replay message 7 Delete message 5 Specify delivery parameters 1 Mark urgent 2 Mark private 3 Notification of non delivery 4 Future delivery 9 Send Cancel delivery options 3 GREETINGS MENU 1 Play active greeting 2 Re record active greeting 3 Select active greeting 4 Edit a specific greeting 1 Play greeting 2 Record active greeting 7 Erase greeting 8 Review schedule 9 Change time interval 1 Play time interval 2 Change time interval 3 Cancel time interval Delete greeting Review schedule Enable Disable schedule 4 PERSONAL OPTIONS MENU 2 Access group lists 1 Play list 2 Create list 3 Delete list 4 Mo
6. ressing 0 to speak to a live operator You can program this special operator transfer number within your Voicemail Service Log into your mailbox 757 3700 Press 4 Personal Preferences Press 4 Modify personal preferences Press 4 Modify personal operator options Press 2 Enter Change number Fie ENABLE DISABLE YOUR DATE AND TIME STAMP Our voicemail system allows you to turn on or off the date and time stamp This option will indicate the date and time a message was received when you retrieve your messages To enable or disable the date and time stamp follow these simple instructions Log into your mailbox 757 3700 Press 4 Personal Preferences Press 4 Modify personal preferences Press 2 Change playback preferences Press 3 Enable Disable date and time stamp Ee Na 3 Did you know You can pause a message Press 2 while the message is playing See page 7 AT A GLANCE Messages To replay a message 11 To pause a message 2 To recover a deleted message 3 To skip a message Greetings To record a greeting 32 To select an active greeting 33 To play your active greeting 31 Password To change your password 441 Personal operator To program your operator number 4442 To end a call Press you must be in the Main Menu To return to main menu Press continue to press the key until you reach the Main Menu To skip time and date Press 1 To access someone else s voicemail from your own ph
7. scssess 10 INTRODUCTION Welcome to Group Telecom s easy to use Voicemail Service Our Voicemail service is your personal 24 hour communications center Please take a moment to read through the options that are available to you and your colleagues TUTORIAL Getting started using the tutorial is as easy as 1 2 3 Listen to the voicemail prompts and they will guide you through This tutorial will assist you in setting up your name response greeting and password Once this tutorial has been completed you will be ready to use your Voicemail Service 1 Log into your Voicemail using your access code 757 3700 This is the number you will always use to access your voicemail 2 Enter your password Your password for the initial setup will be 9999 3 Once your password 9999 has been entered you will hear a greeting that says Welcome to Group Telecom s Telephone Tutorial Follow the simple instructions to set up your personal greeting Now you re ready to go Sample Greeting Hello You have reached John Smith I am unavailable to take your call right now Please leave your name number and a brief message and I will return your call as soon as possible To speak to our receptionist please press 0 The 0 option has to be programmed by you See Programming Your Personal Operator Number 3 Did you know You can access your mailbox from outside your office Just dial 757 3700 enter your mailbox number press the
Download Pdf Manuals
Related Search