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1.    AE E D i    Ab SI        e    M  N       Response Stats       This Year 20  This Month 0  This Week 0    Availability Stats    This Year 44  This Month 52  This Week 44       Unavailable Stats       This Year 76  This Month 44  This Week 76    FFRS Numbers       Station 1 8664098046  Station 2 8772128380    Station 3 1112229876  8664096563  1231231239       PA Mot ue 6  ONE    Add these   s to your speed dial    If you do not have access to log into the FFRS app  contact your agencies FFRS administrator for your toll free numbers     If you have problems programming your phone   s speed dial  consult your phone   s user manual     Caller ID blocking   removal    The FFRS application uses two pieces of information when registering a member s response  the members phone number and the num   ber the member called  the virtual station number   If members have caller ID blocking on their phones  they will have to remove it for the  virtual station numbers so the FFRS knows who is calling     pp  ges  O     SWISSPHONE User Guide     Using the Firefighter Response System    Registering Your Response    When dispatch taps out a call and you are able to respond  you should register your response by pressing one button  the button that  you   ve programmed in your speed dial for FFRS station number  on your cell phone as you walk to your vehicle  The phone call takes  about 5 seconds and will automatically disconnect  For members who are at the station when they are alerted of a dis
2.    Group    or    Individual Firefighter s     next to the    Sent To     and then select which group or firefighters should receive the message    eNotify  Schedule Messages  Create Message Message Name    Message Type Choose One D  Schedule Massages Message   8 7  eNotify Groups  eNotify Reports Message Date   1  Message Tim       enter time in following format  HH MM ie 16 30  08 00  atc   All Modules  Send To a Group    Select Indnaduad Finefighter s   Select Group Select eNotify Group r  Exit    EA bearer Gasigge    Mew Scheduled Messages       6  Click    Save Schedule    to save the message  To view scheduled messages  click    View Scheduled Messages     Messages that  have not been sent and are still scheduled to be sent can be edited     13    pi     Tm  O     SWISSPHONE User Guide     Using the Firefighter Response System    eNotify Groups    eNotify groups are designed to group department personnel so you can send a message quickly by selecting that group when creating  a message     To create or edit a eNotify group  click on    eNotify Groups       eNotify      Create Message      eNotify Groups             eNotify Renorts    Click either    Create New Group    or    edit    next to an existing groups     eNotify Groups    All Personnel  Board Members  Commanders  Hazmat Team  MFD   Paramedics   Probie Firefighters  Rescue Team        Cancel Create New Group    Check the box for each member that you want to receive the message for the selected group and uncheck 
3.    Group Reports  e Overview Report    e Firefighter List Report  e Call Log Report    Firefighter Reports    e Overview Report  e Call Log Report    User Guide     Using the Firefighter Response System    20    ee  SWISSPHONE    User Guide     Using the Firefighter Response System    Mutual Aid    The Mutual Aid link takes you to a list of your neighboring agencies if they are using the FFRS application and have agreed to share their  member response data with your agency  By clicking a neighboring agency link  you will be able to view that agency   s response data     This data is view only and cannot be edited or changed in any way  If you have a neighboring agency that you think might benefit from  using the FFRS application  feel free to pass on the FFRS information to them     To view your neighboring agencies information  log into your FFRS     1  Click on the    Mutual Aid    button                fodules   Mutual Aid   Admin Support My Profile   Sign ou     j   gt  i Q DAD BY  VALMIVIN NUN Finer CrARIN    2  Click on the neighboring agency name you would like to view    Mutual Aid Departments    Mountain Range Rescue    Vallley View De  1    21    
4.   A                   RESPONDING   2 TEAM RANK    ETA TIME DATE ARRIVED   Schurter  Craig 1 ENG   15 49 15 45 06 24   Parker  Kenton 1   EMT B MEDIC HZT1   15 49 15 45 06 24    Officer  add add new checkin checkout checkoutall print list  ON DuTy   2 LOCATION    POSITION EVENT RANK   minimize    Anderson  Ava   SC  Medic Crew     fillter   Baker  Frederick   St1   Medic Crew   CHF EMT B FM    Then select which members you want to add  and select the Location and Position Event and click    Add Member s     button    To remove a member from the On Duty grid  click on the members name and select    Yes    to remove them     On   Duty Confirmation    Are you sure you want to remove member from OnDuty        NOTE  When a member is removed from the On Duty grid   the member will automatically go back to either the available or unavailable grid     a   O     SWISSPHONE User Guide     Using the Firefighter Response System    Available Unavailable Status    This feature enables your agency the ability to know who is available and who is unavailable to respond to incidents  should your agency  be toned out  For example  if you are out of town  sick  or for some reason could not respond to a call if you were to get dispatched  you  would be listed as unavailable  To change your status  simply call the toll free number associated with your agencies Availability Status   this number should be programmed into your phone   s speed dial  How often you change your status is dependent upon yo
5.  Excel  Word  and PDF    Confidential information   Do Not Distribute    Print   Export Report  e    2  Click    Save     enter a location where you want it to be saved  and click    Save    again     OSs es    pi     Tm  O     SWISSPHONE User Guide     Using the Firefighter Response System    Report Groups    To create reports for a select number of personnel  you can add them to a group  You can add or remove personnel to the group as  needed anytime  To create a group     1  Click on the    Reports    button                 omg   Reports  f Modules   Mutual Aid   Admin   Support   My Profile   Sign out  SALMON RUN E PARTMENT          3  Click on the    Create New Group    button    Report Groups    Grog he     There is no report group defined        4  Adda Group Name and Group Description  check the box to activate the group  and then select the firefighters who belong to  the group  Click the    Save    button to create the group     Group Name RIT Team                   Group Description  RIT Team members ES  Status fF Check to activate Group  Uncheck to deactivate Group   Grow Members   T Andersen  Lida E Jackson  Paul E Schurter  Craig   T Brown  Michael F Jehnaen  Jahn F smith  James   I Davis  Richard F Jones  Mary M White  Daniel   F Garcia  Lis   F Mariin  Jennifer M Williams  Robert   T Garcia  Lisa T Mere  Thomas    5  To edit a group  simply click the    edit    button next to the group name     18    pp  ges  O     SWISSPHONE User Guide     Using the Firefight
6.  Thies Kart    Tms Wwe a4    Next  enter what you will be doing during the time you   re unavailable in the  Label form  Then enter    from    and    to    times you will be  unavailable     Sunday  add another unavailable penos  Monday  bel Work 0 tavailable fom 06 30 am D t 4 30 pm D dear settings    add another unavailable period    Each day can have up to four unavailable schedules  to add another one simply click on the    add another unavailable period        Sunday  Label Church o Unavailable from 03 30 am e i 12 30 pm e dear settings  aiid another unavailable period  Monday  Work    vavailable from 06 30 am D to 44 30 pm   dear settings    add another unavailable period    Complete the above mentioned steps for each day of the week  Please note  any day s  of the week can be empty and do not need  to have a schedule if it is not needed  To clear a schedule for any given day  simply click the    clear settings    link next to the schedule     Sunday    Label Church D LUpavzlable  from Of  30 am   fo 12 30 pm   E Digs  add tion unavailable cerned   Monday   Lobel Wieek ON Uns miae from O8  a Am   to aiJ Gen   Gitar sctinas    To save the schedule  click the    Save    button at the bottom of the page     w      gen   Oo     SWISSPHONE User Guide     Using the Firefighter Response System    Temporary Schedule    The temporary schedule is used to keep track of your vacations  illness  and other times that are unexpected and outside of your regular  routine     Data that y
7.  your desktop shortcut to the FFRS application     w    O     SWISSPHONE User Guide     Using the Firefighter Response System    Checking out after a call    After returning to the station from a call and when you are ready to leave the station  remove yourself from the FFRS by checking off the    FFRS response grid  To log off  click on your name  and then select    Checkout     You can check out more then one member at a time  by clicking the    Check out    or    Check out all    links     el 1 CZ Te Firefighter Confirmation  3  RESPONDING   2    Schurter  Craig    Parkar Kantan           Schurter  Craig       EAAT DN    Responding Checkout           Parker  Kenton 1 EMT B MEDIC HZT1 15 49 15 45 06 24    Officer  add add new checkin check out check outall km list       went     t  O     SWISSPHONE User Guide     Using the Firefighter Response System    On Duty Status    This feature enables your agency the ability to know who is On Duty  either at the station or some other location  This allows your agency  to not only keep track of who is responding to a call when its toned out  but also who is On Duty at the station or other location  and  what the members position or event is  An example would be that a member is On Duty at Station 1 and on Engine 335  Your agency  can create its own unique locations and position event fields     Adding and Removing members on the On Duty Grid    To add a member to the On Duty grid  click on the    add new    link    e E  Segel sar T ng
8. ERT  coesocoococoocoocooocococooocsocooooosoooocoosocoocoococoocsoooococoooocoocooooocoooocooooooooooooooo  DRECHEN EE EREECHEN EEN ERENNERT EE  DRECHEN ERREECHEN REENEN ERENNERT EE  DEER  eo eee RENE EE EEN OE EE EEREEREEENEENEEEEREEREEECEEEEREEEENEENRERECEET    seseeseesesseeseesesseeseesesseeseesesseeseesssseeseessssesseeseesesseeseesesseesse    Support Resources   resources located in  the FFRS application     Support    link     User Guides   Training Tutorials   Frequently Asked Questions   FFRS Standard Operating Guidelines  SOGs     U S  Patent No  7 898 410  Last updated  02 2011    pp  ges  O     SWISSPHONE User Guide     Using the Firefighter Response System    Programing Your Speed Dial    Each of your FFRS tabs  stations  etc  has been provisioned with a unique virtual toll free phone number  These unique toll free numbers  need to be programmed in your mobile phone  This will enable you to push just one button on your cell phone to call the FFRS appli   cation  Your station numbers should coincide with your mobile phone buttons if possible  i e  Station 1   Button 1  Station 2   Button 2   etc   If your department allows you to respond directly to the incident  a virtual toll free number will be provisioned for this as well  This  number should also be added to your speed dial     If your agency has given you access to sign into the FFRS app  you will find your FFRS tab numbers by clicking on    My Profile    link    id   Admin   Support  my Profile Ji Sign out 
9. Firefighter Response System    User Guid    ei Firefighter Response Systern   Windows Internet Explorer    i GAS  E https advancedirs com FFF    ie Favorites e Firefighter Response System    a Hor  Firefighter   ae    Berg Ste emm FFRS DEMO FIRE  amp  RESCUE 8 24 2011   16 22    Auttass   ST1 Poyro    SAR  6  ING  3 EAM RANK   ETA TIME DATE ARRIVED  Steele  Andrea St DC EMT  P 6 24 16 16 08 24    Hamilton  Marc St 1 DVC EMT  P    Dunlap  Jordan Driver 8 RIT    Officer   uC CATION   l POSITION EVE N RANK  Parker  Kenton St E MEDIC  Powers  Alex CA  Schurter  Craig Si  AVAILABLE      LOCATION e POSITION EVENT LAST CHANGED  Walsh  Johnny Home Special Event 68 02 08 20  Flannery  Phillip In District All Events  Sander  Quinn In District All Events  Whiddon  Randall In District Delayed    Anderson  Ava In District All Events                  em em em e               rf  ECH  ER EH   ZE 3    eh Be Be BS man os   gt  EF EE SS SS ZS SS                  A EY AR EW EE N EE LL Les kA  et ZZ EA See se ED a H ld    T       EE  fe  e  www  swissphone com SW ISS PH O NE       a  SWISSPHONE    Table of contents    zs eeseeseesseseeseesesseeseesseseeseesssseesseeseesesseeseeseeseeseesesseesseseesees    Programing Your Speed Dial 3  Caller ID blocking   removal 3  Registering Your Response 4  Away from the station 4  At the Station 4  Using Response Data 5  Using response data to make informed decisions 5  Supported Internet Browsers 5  Creating a FFRS desktop shortcut 5  Checking out after a 
10. None sl    Start Date End Date                                  4  Select a Type  either Overview  Station List  Firefigher List  or Call Log    Report    Time Frame Report   all 7   Select Report 7     Start Date End Date    E l K          Name or Number  None X                   ___ Run Report        5  If you have selected a Station  Group  or Firefighter report  select a station number  or a group or member name from the drop   down menu or by manually entering the name    Report    Time Frame Report Type Name or Number   all z   Select Report z   None z   None z   Start Date End Date   SS    O eg    16                      pp    s  O o  SWISSPHONE User Guide     Using the Firefighter Response System    6  To run the report  simply click on the    Run Report    button    Report    Time Frame Report Type Name or Number   al x   Select Report D  None Di  None  gt      Start Date   End Date        seh B L             Report Printing    To print a report after you have created it     1  Click the    Printable View    image on the bottom of the report    Confidential information   Do Not Distribute    Print   Export Report    ele e e               2  By clicking the    Printable View    button  your report will open in a new window   You can now print the report by choosing    Print    from your browser controls     Report Exporting    To export a report after you have created it     1  Click one of the    Export    buttons on the bottom of the report  Your export choices are 
11. call 6  On Duty Status 7    zs eeseeseesseseeseesssseeseesssseessesssssesseeseesesseeseesesseeseesesseeseeseesees    seess eseesseseeseesssseeseesssseeseesseseesseeseesesseeseeseeseeseesesseeseeseesees    zs eeseeseesseseeseesssseeseesssseeseesssseesseeseesssseeseesesseeseesesseeseeseesees    zs eeseeseesseseeseesesseeseesssseessesssseesseeseesesseeseeseeseeseesesseeseeseesees    Change members Status from a Computer 8  Registering your availability via the phone 8  Scheduling your availability via the Scheduler 8  Primary Schedule 9  Temporary Schedule 10  Using On Duty and Available Unavailable Data 11  eNotify Module 12  Sending a Message 12  Scheduling Messages 13  eNotify Groups 14  eNotify Reports 19  Syncing 15    E o    User Guide     Using the Firefighter Response System    eooeereee eee eee eee eee ee eee eee ese eee eeeeeeeeeoeeeeeeee eee eee seeeoeeeeeeseeeeoeeeeeseeeeoeeeees    eee reese ese eee sresereseseesesesesreseseseseeesesesesereesesesereseseseseereseseseseses  Utili i   1 rt 16  DEER RENE EE EENHEETEN OCH EEN EEN  eesocoocecocoocooococoooocoooooosoocoocoosocoooocooocoooococooocoosoooocooococooooooooooooooo  R i P i ti    cesocoococoocoocooooocooosocooooosoocoocoocsococoocoocsoooococooocoocsoooocooooocooooooooooooooo  eesoscocsococsocooocoocooocsocoooooosoocoocosocoooococoocsoooococooocoocsooooooooocooooooooooooooo  Coe were sere ee ere reser eseesesesresresesesseseseseseseseeseserereseseseserereseseseseces  eee meee sere eres EENEG E EE EE EE EE EEN ERENN
12. dable from O Select Time     to EL Select Tma     Saup thig echesduip    Temporary Schedules    i Lake Patong Trg Tia ioil Gag to La 201t 22 00 SOL hele       To edit or delete an existing schedule  click    edit    or    delete    next to the schedule    Click    Save this schedule    to save the schedule and enter another one  or click    Save    to save the schedule and go back to your  profile page     10          t  O e  SWISSPHONE User Guide     Using the Firefighter Response System    Using On Duty and Available Unavailable Data    The FFRS    Home    page displays your agencies On Duty and Available Unavailable data  There are multiple ways you can manipulate  this data to fit your needs  Using the    Filter Data    link allows you to filter out data by stations  ranks  etc  On the FFRS home page  you  are also able to minimize the grids  which will show you just the grand totals        Home   Reports   Modules   Mutual Aid   Admin                  RESPONDING   2 TEAM RANK    ETA TIME DATE ARRIVED  Schurter  Craig 1 ENG 15 49 15 45 06 24  Parker  Kenton a EMT B MEDIC HZT1 15 49 15 45 06 24   Officer  add add new checkin checkout checkoutall print list    ON Duty  2 LOCATION    POSITION EVENT minimize    add new  Anderson  Ava St 1 Medic Crew       fillter  Baker  Frederick St  Medic Crew CHF EMT B FM    AVAILABLE   5 LOCATION    POSITION EVENT minimize    add new    A DEMO  FFRS In District All Events    fillter                      Filter PAS Data x    Select station
13. e are two parts to the Scheduler  the Primary Schedule and the Temporary Schedule     eet  en     O     SWISSPHONE User Guide     Using the Firefighter Response System    Primary Schedule    The primary schedule is used to keep track of your week to week schedule  Data that you put in this schedule will automatically be used  for each consecutive week  This schedule can be edited at any time  Each day of the week can have up to four    unavailable    schedules     If at any time during the week your schedule changes  and you are not able to change your status on the scheduler  you can simply call  into your toll free number and enter your status  Calling into the toll free number will override whatever your schedule says until the next  scheduled event  For example  if your schedule shows you as    unavailable    today from 8am to 5pm  and then    unavailable    tomorrow  from 8am to 5pm  but your become    available    today at 20m  you can call into your PAS toll free number and press    4    and you will be  moved to    available     And tomorrow morning at 8am  your schedule will pick back up  and move you over to    unavailable        To add or edit your primary schedule  click on the    My Profile    link  and then click on    Primary Schedule            Craig Schurter s Profile e  t    Response Slals    On  Duly Schedule    Training Schedube    Unavailable Sche e    Pumary Srperde   Tempra Gchpchge    Thos ear  Thee Mort a  Thee Wach    Availibality Stats    Tree Wear 
14. er Response System    Database Export    The Database Export feature allows you to export your agency   s member list and responses  The firefighter list will include all of the mem   bers who are in your department  their ranks  phone numbers  FFRS pin numbers  etc  The response export will export all calls placed  into your agency   s FFRS  To export your Database     1  Click on the    Reports    button  K S   A  firefighter                  omg   Reports    Modules   Mutual Aid   Admin   Support   My Profile   Sign out       2  Click on the    Database Export    button    Reports  revor ll    Exit    3  Select an export type  either Firefighter or Response from the drop down menu    Database Export      Select Export Typa D      lect Erpat Tyme    Export Type        Firefighter Database    Response Database      Cancel   Export Now     4  Click on the    Export Now    button to export the report from the FFRS Database    Database Export    Esperi lyre  Response Database D          5  Click on one of the    Export    buttons on the bottom of the report to save your report   Your export choices are  Excel  CSV  Word  and PDF      e   Of    6  Click    Save     enter a location where you want it to be saved  and click    Save    again     19    P  SWISSPHONE    Types of Reports    Department Reports    e Overview Report   e Station List Report   e Firefighter List Report  e Call Log Report    Station Reports  e Overview Report    e Firefighter List Report  e Call Log Report 
15. ou put in this schedule will override your primary schedule  And if at any time during the week your schedule changes  and  you are not able to change your status on the scheduler  you can simply call into your toll free number and enter your status  Calling into  the PAS toll free number will override whatever your schedule says until the next scheduled event  For example  if your schedule shows  you as    unavailable    today from 8am to 5pm  and then    unavailable    tomorrow from 8am to 5pm  but your become    available    today  at 2pm  you can call into your PAS toll free number and press    4    and you will be moved to    available     And tomorrow morning at 8am   your schedule will pick back up  and move you over to    unavailable        To add or edit your temporary schedule  click on the    My Profile    link  and then click on    Temporary Schedule           Craig Schurter s Profile  a  On Duty Schedule Response Stats  Coming Sp This Year  1 P   Trainimi Schedule       Availabilily Slats   Unavailable Schedule Thus eat Hj    Next  enter what you will be doing during the time you   re unavailable in the    Label    form  Then  enter the    from    and    to    date and time        Craig Schurter   s Temporary Schedule  catni  dimes  af other 5 when vo ble to repai fo i    Tray acheive designed fcr w Lumey fou we be Utngveia t    NOTE  phone calle inte the PAS module will ovemnde Beth your primary and temporary schedules D    Add Temporary Schedules    w    Unanra
16. patch  you can  easily change your status from the User Interface  Here are the directions for you to change your status     Away from the station    To register your response when you are not at the station     1  Dispatch taps out the call  2  Ifyou are able to respond  immediately call into the FFRS by pressing your speed dial button that co   ordinates with the station you are responding to   i e  if you are responding to station 1 then you    would press 1  if you are responding to station 2 then you would press 2  etc      3  Travel to the station or location    At the Station    To register your response when you are at the station   4  You are alerted of an incident while at the station    5  Click on the    add new    button in the responding grid  select your name along with any other members who  are at the station with you  and select responding under status  then select    Add Member s         pp  ges  O     SWISSPHONE User Guide     Using the Firefighter Response System    Using Response Data    Using response data to make informed decisions    The Firefighter Response System  FFRS  helps you and your agency make informed decisions by providing response data in real time   This information can be used both at the station and or in the field  For use at the station  personnel who are already at the station and  first arriving members should review their FFRS display screen so they know who is still responding  You should base your decisions on  responding member 
17. resources and the equipment requested by dispatch  For example  if an engine and a tender are requested  two  members are at the station  and the FFRS shows a third member on the way  In this scenario  the two volunteers who are at the station  would respond with the engine and leave the tender for the third member  In another example  if only an engine is requested  two mem   bers are at the station  and the FFRS shows a third member on the way  the two members could wait for the third so they can respond  with a three man engine crew     Commanders who are either en route to or on scene can make operational strategies well in advanced of volunteers arriving at the  station  Your commanders can view available resources from a MDT  mobile data terminal  placed in emergency apparatus  command    vehicles  engines  etc  or from a smart phone using the mobile web application  The mobile web app can be accessed here   www advancedfrs com FFRS Mobile    Supported Internet Browsers    e Internet Explorer  version 7 or 8     IE 8 recommended  e Firefox 3 5 or above    Creating a FFRS desktop shortcut    Creating a FFRS shortcut on your desktop enables your users to easily launch the FFRS  To create a FFRS desktop shortcut  follow  these steps     1  Log into your FFRS application    2  Click and hold the small icon in the upper left hand corner next to the URL address     Firerignter    Response  System       3  Drag this icon out to the desktop and then release it  This will create
18. s to be shown   All Tabs 1 2  13  C  Pov to Scene  SAR HAZ                                                       Select Firefighter rank to be shown   All          Select EMS rank to be shown   All          Select Special rank to be shown   All          Select Location to be shown   All          Select Position  Event to be shown   All          Select Location to be shown    Aj          Select Position  Event to be shown   All          Select Location to be shown   ai             Select Position  Event to be shown   All       Dd be    i    11    pp    s  O     SWISSPHONE User Guide     Using the Firefighter Response System    eNotify Module    The eNotify module is a mass notification system that allows messages to be sent to members by simply typing a message and clicking  send  The eNotify module will send out voice messages to phones  as well as email and SMS text messages  The benefit to sending  out a voice message via a phone call is being able to poll your personnel  For example  if a message was sent out reminding firefighters  of a burn to learn coming up  you could ask the firefighters to press 1 if they will be able to attend the burn to learn  press 2 if they are  unsure  and press 3 if they will not be able to make it  You will then be able to view a report on that message and know who is attending  the burn to learn  who is unsure  and those who can   t make it     sending a Message    1  To send a message  click on    Modules     then    eNotify Module     and 
19. the box for those who should  not be a part of the group     Click    Save    to save your changes     14    a  O     SWISSPHONE User Guide     Using the Firefighter Response System    eNotify Reports    eNotify reports allow you to view a report on each message that was sent out  For phone messages  you are able to view what button  each person that was call pushed  This enables you to poll your firefighters to see who is coming to functions  etc  To view a report   simply click on    eNotify Reports    and select view next to the report you wish to view     Salmon Run Fire  amp  Rescue  Generated  01 15 2010 4 40 56 PM Confidential information   Do Not Distribute  By  Schurter  Craig    Salmon Run Fire  amp  Rescue    Message Name   Burn to learn reminder   Date Sent   01 15 2010   Time Sent   16 40 04   Message   Hello everyone  this is a reminder of the burn to learn this    Saturday  Please press 1 if you can attend  press 2 if you are unsure   and press 3 if you know you can t make it  Thanks  Chief Milster       Name Called Number Date Received Time Received Key Pressed  Schurter  Craig 15039329021 01 15 2010 16 40 28 1    Print   Export Report       S       syncing    In order to keep your FFRS response data current  our servers push your FFRS application updates to your computer automatically  whenever there is a change     In the event that your computer loses Internet connectivity  the FFRS will alert you by displaying a warning image on the FFRS page  This  alert 
20. then    Create Message     Ier o     Home   Reports Mutual Aid   Admin   Support   My Profile   Sian out             Modules  e Active Modules Ka  eme    2  Type a name for the message  this is used for reporting purposes       3  Select message type  either Phone  Email  SMS Text  Phone  amp  Email  or Email  amp  SMS Text    4  Select recipients by selecting either    Group    or    Individual Firefighter s     next to the    Sent To     and then select which group or firefighters should receive the message                      eNotify  Send a Message  Create Message Message Name    Message Type Choose One        Schedule Messages Message    eNotify Groups l    eNotify Reports Send To S Group e Select Individual Firefighter s     mg Select Group Select eNotify Group e  All Modules    Exit       5  Click    Send Message    to send the message  The message will be initiated and sent within seconds     12    w    ges  Oo o  SWISSPHONE User Guide     Using the Firefighter Response System    Scheduling Messages    1  To create a message that will be sent in the future  click on    Modules     then    eNotify Module     and then    Schedule Message       Home   Reports           Modules    Active Modules  en EEN  2  Type a name for the message  this is used for reporting purposes   3  Select message type  either Phone  Email  SMS Text  Phone  amp  Email  or Email  amp  SMS Text  4  Select a date and time you want the message to be sent    5  Select recipients by selecting either 
21. ur agencies  protocol  For example  do you change your status if you will be unavailable for 30 minutes  or do you only change your status if your  status will stay changed for more than 2 hours  How often you change your status is ultimately up to your agency     Adding members to Available or Unavailable Grids    To add members to either the Available or Unavailable grids  click the    add new    link with the respective grid and select the member to  add  then click    Add Member s                                 LOCATION    POSITION EVENT RANK minimize    add new   new  In District All Events CHF  fillter  In District All Events CHF EMT P HZT1  In District All Events NoEnFF    Change members Status from a Computer    To change a member s status from a computer on the home page  simply click on the members name and select    Yes    when prompted     Available Unavailable Confirmation    Are you sure you want to be listed as unavailable     remove firefighter from available  amp  unavailable grids       Registering your availability via the phone    To change your status to    available     call your toll free number and press option    4        To change your status to    unavailable     call your toll free number and press option    5        scheduling your availability via the Scheduler    The scheduler is designed to enable you to enter in the times you will be unavailable to respond  whether it   s because of work  sickness   vacation  or any other scheduled time  Ther
22. will insure that you don   t use the FFRS to make decisions  as your computer does not have your current response data     aga New cneckin CNECK OUT CHECKOUT GI  print  St                        OCATION      POSITION EVENT   RANK minimize    add new  St1    e ter  e  Disconnected  mmm Please check your  OCATION    internet connection minimize  add new  In District    fillter  In District   All Events CTYADM   move up      Once your computer is re connected to the Internet  your FFRS will automatically reconnect to our servers and update your data     NOTE  If you have confirmed that your computer has Internet connectivity but the    Disconnected    image is still shown  click on the  browser refresh button  If that doesn   t work  close the browser and re open the FFRS     15    pp    s  Oo     SWISSPHONE User Guide     Using the Firefighter Response System    Reports  Utilizing Reports    FFRS reports can be used to track your members    responses and man hours  This can be useful for OSHA 300 reporting  as well as  point systems used for paying members    for the incidents they respond on     Creating a Report    To create a report  log into your FFRS     1  Click on the    Reports    button                   Report          Time Frame  All Y  Start Date End Date    Type Name or Number   None     None             a HE    3  Select a Report  either Department  Station  Group  or Firefighter  Report    Time Frame Report Type Name or Number   all Di  Select Report D  None     
    
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