MyCity eInspections User Guide
Contents
1. MyCity and Booking Inspections Online Step by Step Instructions What Is MyCity MyCity is your one stop shop for City of Victoria transactions MyCity is a new way to access your City accounts online 24 hours a day How do I get a MyCity account Simply create a free profile and register your account s following the instructions below and access your information anytime Why use MyCity to book inspections MyCity is accessible on any device with an internet connection By registering your account on MyCity you can track the progress of your permits and inspections and book your inspections online You will also be able to view the results of your inspection as soon as 24 hours after the inspection Who do I contact if have questions General MyCity questions email MyCity victoria ca or phone 250 361 0224 Building Permits 250 361 0344 Electrical Permits 250 361 0343 Plumbing Permits 250 361 0345 Register for a MyCity Profile 4 CFO RIA 4 Navigate to Victoria ca gt Finance gt MyCity Online or follow the link to https tender victoria ca tempest prod mycity public register cim T Click on Register Now to create a new profile Fomiros sasemon Farna ema ages ast 2 Complete the form by filling out your personal information and click on Register The following screen will be er peate ase emet displayed when your profile has rot gic oo ean ire been successfu2. e yee booked for Log Out ster Accounts Accounts tek ne account number tor deta Actions Mote emew COMPLETED 2 Click on the Schedule The list of tasks for a folder will be displayed Inspection tasks that are ready to be scheduled will display the Schedule button 3 Fill out the fields for the inspection Click the Schedule button when complete In the Notes field you can make a request for either the AM or PM although it is not guaranteed that you will obtain that block 4 The inspection will be shown in MyCity with a status of Scheduled You can add the inspection to your Outlook iCal calendar by clicking the Add to calendar link 5 Clicking the Open button when the desktop Calendar application is Outlook opens an Appointment dialogue Sele the desec date far tus inspector Folder BPo40979 inspection CHECK FOR START Date snaa a Requestor anal ide Phone aes Notes ait asd ose wit Schedina CHECK FOR START Start May 19 2011 End fot Hewat can ba usaid sona i Dee 6 Click Save amp Close to save the appointment to your calendar Note If the inspection date or time changes the Outlook appointment will not automatically update in your calendar You will need to update it manually Cancelling or Rescheduling an Inspection in MyCity 1 Open the Folder which has the inspecti
3. lly submitted 3 An email will be sent to the email provided during registration Follow the link provided in the email The following message will be displayed when your profile has been successfully registered You can now add accounts to your MyCity profile Registering an Account in MyCity Registration on ya In order to register an account you must have an active MyCity profile Go to https tender victoria ca tempestprod mycity public register cfm to register for a MyCity account 1 Click on the Register e Accounts tab on the left or the Register Accounts now Fa at the bottom of the screen Logout 2 Enter the account type COMDEV for Building a Plumbing and Electrical Permits Folder Number folio Ca number and the access code tow Then click Register A message will display notifying you that the account has successfully been registered Reiter accounts 3 The Account will now be visible under your Accounts tab Logout Accounts here are no accounts epsteredo your prome Register Accounts Folo numer Accounts Account Tune account Abies cons ate EEOMGEE T3OVANCOUVERST gamovs COMPLETED Beaster accounts now Booking an Inspection in MyCity Using elnspections To book an inspection online you must have a registered account on your MyCity profile 1 Click on the Account Number under the Account column that the inspection will b
4. on you would like to cancel and click on the Cancel or Reschedule button for the inspection you would like to Cancel or Reschedule 2 If you click on Reschedule the scheduling window will open Select the new date you would like to book your inspection on Click the Reschedule button when complete Your inspection will now be rescheduled for the date you selected 3 If you click on Cancel you may include notes although it s not required Click the Cancel Inspection button when complete nae Ca Inspr naome When an inspection is CANCELLED the original task is set to CANCELLED and another task of the same type is inserted The new inspection can now be scheduled online
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