User Guide
Contents
1. Ci ee VA d aj m 8 00 Aa EAE ar T a a 4 N ee eee 8 et Puede Cael i bt E Map eStore Updated March 20 2015 Page 7 Step 4 For information on how to view Report Details proceed to the Viewing Report Details page 12 section or to purchase a report proceed to the Purchasing Reports page 13 section Roll Search Step 1 Start typing a roll number into the search box As you type a list of roll numbers will start to appear after the first 5 digits You may either keep typing the roll number or select one from the list of selections 08020200451 Please inpul at least the first 5 digits of the Roll Number Map eStore Step 2 Once a property is selected you will be brought to the eStore where you will see a list of available reports that may be purchased Step 3 For information on how to view Report Details proceed to the Viewing Report Details page 12 section or to purchase a report proceed to the Purchasing Reports page 13 section PIN Search Step 1 Start typing a PIN Property Identification Number into the search box As you type a list of PINs will start to appear after the first 3 digits You may either keep typing the PIN or select one from the list of selections Updated March 20 2015 Page 8 S457 0004 1245700 24570002 PIN Please input ai least J digits 24570003 24570004 245705 1245 0006 245 TOOT 745 70008 74570000 aS F710 2A57002. available you will be able to view Historical Photos of the property Example 20 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 3C8 2 Map and Photo Report Sireet Scape 20417 Jone Areal Hap a 20 Fi hs 12 Street Scape 2008 june Property Address Historical Photos To learn how to add the Map and Photo Report to your purchased reports see page 18 of the View Your Reports section Updated March 20 2015 Page 5 Map ViewPort The Map ViewPort is always located at the bottom right corner of the screen Upon initial login the Map ViewPort will look like the following However once a property is searched and selected the Map ViewPort will change according to the specific property chosen showing a pushpin to identify the property s location and also the parcel boundaries Searching You are able to perform a property search four different ways Address Search Roll Search PIN Search Map Search eee ee Address Search Step 1 Enter the address of the property you wish to search As the Street Name is entered the system will begin searching for Street Names that match your selection Street i Street Name Unit Ei Municipality BROCK iy ia BROCK S E Provinc BROCH AVE You may choose a Street Name from the list or continue typing your Street Name Updated March 20 2015 Page 6 Step 2 Once the Street Name is entered a listing of matched addresses will be provided Se
3. 11 ry le TO Ae F 24570013 74570014 a4 5 24570016 2457007 24570018 24570018 24570020 Ma eStore Step 2 Once a property is selected you will be brought to the eStore where you will see a list of available reports that may be purchased Step 3 For information on how to view Report Details proceed to the Viewing Report Details page 12 section or to purchase a report proceed to the Purchasing Reports page 13 section Map Search Step 1 Select the icon on the bottom grey task bar a Addii Fyi FH 0 ma ithes F Street Street Hame Unit 7 Municipality Paks hiiti A Municip Province Fortal Sode On 7 a ca Map F eStore Updated March 20 2015 Page 9 Step 2 Click on the Layers icon at the bottom right of the Map ViewPort to open and make a selection Note that after a selection is made you need to click on the zoom button and zoom to 1000ft to view the layer and 100ft to view street and PIN numbers within the parcel i Canter 43 TAOS opm id Map eStore Select the Parcel checkbox and choose either Assessment to display parcel boundaries fc Roads bs 4 H s 4 a 7 1 i s i L P x pollo cP L 5 ot a m w i E CEI m t 3 40 EE mi ki e notent mm iw CIES i qofine Ar Aa oe mi k BE 4 i anne i t 7 So i ame 1i P 2 n a 4 j z af n BY ma pe r Canter 43 74870 76 35980 Zoom
4. 18 S Updated March 20 2015 Page 10 Property Type to categorize the map into property types A Legend will appear in the top right hand corner indicating the colour code for each property type Road T _ Residential z z a Commercial B Farm _ industrial _ institutionat ie Vacant a Others VE len tMe PropertyType Y Ownership to display the PIN for each parcel lt tt ne Road sy ana Decl 7 X 102 nS z yeis ane Coun mts oL2eews ieideesa2 s abidtonre J ntry Ln 3 mutt cov Ji persamo TEEN 3031J607 gt TLLA TETE Lattes itis e LOLI HA4 i i GERS 2 TETTEN panes m 01260237 botseeaae orpeegye p simmers jorpeaaas larasan Tih ort ioraeogss s peneodes lt tOLIMNA a pan gt pride 2860 Center 41 7401 837076 Zoome 18 Step 3 Pan across the map until you reach a location that you are interested in Step 4 Double click the parcel to select it Updated March 20 2015 Page 11 Step 5 Once a property is selected you will be brought to the eStore where you will see a list of available reports Step 6 For information on how to view Report Details proceed to the Viewing Report Details page 12 section or to purchase a report proceed to the Purchasing Reports page 13 section eStore The eStore allows for you to purchase reports as well as view report details sample reports and previously purchased
5. Cart before checking out mpa propertyline Q Search Shopping Cart View Your Reports Questions Report Details Assessed Value Report 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON L1E 3C8 Assessment Roll Report 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON L1E 3C8 AVM Basic Residential Market Value 96 GLENABBEY DR CLARINGTON MUNICIPALITY ON L1E 2B6 Check Out Map eStore Updated March 20 2015 Page 14 a If you wish to remove any of the reports click on the x and the report s will be removed from the Shopping Cart Additionally you may click the eStore button again and purchase further reports for the selected property When you are satisfied with the report selection s click the Check Out button Step 4 On the Check Out screen you will be asked to enter your email address however this is not mandatory You will be able to obtain a copy of your receipt in the View Your Reports section of the eStore mpar propertyline Q Search P aa ab ei al Property Assessment Corporati 1305 Acdiering Parkway Suite 101 Piian ON LIV OC Wwe ioperiyiine cm pi iiertyt meds mine 69 R AVM Basic Reside pr Bhan me Re port or ARN 181701006018 ABAEY DR CLASINGTON as Ia Checkout wath Monens You will now be rediracted to our e commerce partner Moneris for your credit card processing Map E eStore If you do not want to proceed with the purchase you ma
6. GTON MUNICIPALITY ON L1E 286 Sub Total 49 00 HST 867768046 6 37 55 37 For questions regarding your report purchase please forward your invoice to propertyline mpac ca and provide your Name and a detailed description Updated March 20 2015 Page 16 View Your Reports tab After clicking the View Your Reports hyperlink you are brought to the View Your Reports section of the eStore where you can view your purchased reports along with a receipt of your purchase 2 sas p Sanubons 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 38 cear Shreat Scapa AH 2 Jena 4 Cearbedehimey Repor Type Location GF Reference amp View Recesp i aS 25 GLEN EAGLES DR CLARINGTOH for seed Wale A TT smiti File G 14a027 Ab MUNICIPALITY N LIE 2c8 gt E zamans E A 1417 SHORE RD LONDON CITY OIL HER TEAKE ANI dE FIs OTS 35 GLEN kAGLES DE CLARA TON Asse 1 Roll Report TAKIT AM ATTE aie MUNICIPALITY ON LIE 308 id PIDFO1S AT B sic Hesidinmiial Markel Di Gl PRABBEY DA CLARIN Tl Anderson tie 14380027 AM Value Report MUNICIPALITY ON LIE 205 TEAT i i poe o Lat m aera mn 5 1 bert PI ai ta z Ge 1 l 2 T WE gt ap eStore View amp Print Reports When you click the View icon the following box will appear You are able to select one or more Report Component options as follows Report Components User Profile Include Profile information wi
7. MUNICIPAL PROPERTY ASSESSMENT CORPORATION User Guide Contents POG OS E accesses E create cea patente ot poten doaeutaamndogedune ooaceneed seen naterewtwadonecese naeee 2 Pee nE DODE E T a E E E aceucunonetettanescaue osavaedend atau canseeateatenea essence 2 ODOC EVI Homne Sree e E E favajsneatbaceseeucneaeiceprusdaceneanseeraaocees 3 TOG P ING e e nes sates E E E EEA E E AE E A E E EA ATA A 3 CPES PIENO en A E E E E eee ery een rere eee 4 iLOOKABOUT Streetscape ViewPort ssessessessessessesseesessersesseeserseesersresresresrrsressroressrssroereoseoresseoseoseesesseeseeseeseo 5 MoO WO oe A E E 6 SS aN TUNIS AEE ENEE I EAEE EEN A E E A E IEAA E IEE EE A ITEE 6 Addres SAM e E E E E E 6 POE Se E e E E E E E E A A A E E A N E A E E 8 PIN SO e E E E E E E E E E orien 8 Map Sea CU aa E E E cetssoues 9 ESOTO a E E A E E A 12 Viewing Repor Detalo erreseina E EE 12 PMCS lS US R DO AE E E A E 13 VIEW Yow R PONS a E te becdnnee cutee ssdecosteiucaneeeteccoorriee 17 Accessing Purchased Reports at a Later Date sossssseeesssrressrreresrrrrsrrrreserrrssrereserersserressrerssetreserereretreserereserresene 20 Raae NE IROUN a E satis tecutew need nate setntieecesdaukoseueteasartes 20 Updated March 20 2015 Page 1 About propertyline propertyline enables users to purchase Assessment Site Structural Sales and AVM data on all types of properties across Ontario Information is refreshed from our database weekly to
8. ed to the mmmuicipalitylocal taxing authority on the 2014 Assessment Roll for the 2015 taxation year Map and Photo Report Option You are able to add the Map and Photo Report to newly purchased reports or previously purchased reports Select the Add Map and Photo Report option to add the Map and Photo Report as an additional page to your purchased report Updated March 20 2015 Page 18 Print or Save your Report Save or Save and Print View amp Print Receipts When you click the Receipt icon a page will open in a new window with a copy of your Transaction Receipt propertyline Municipal Property Assessment Corporation 1305 Pickering Parkway Suite 101 Pickering ON L1V O0C4 www propertyline ca propertyline mpac ca MPAC propertyline Invoice No 96304 Invoice Date 10 02 2015 Cardholder Name User Name Description Amount Assessed Value Report Smith File 10 00 for ARN 181701006017746 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 3C8 Assessment Roll Report 14 0 for ARN 181701006017746 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 3C8 AVM Basic Residential Market Value Report 25 00 for ARN 181701006018119 96 GLENABBEY DR CLARINGTON MUNICIPALITY ON LIE 286 Sub Total 49 00 HST 867768046 6 37 Total 55 3 0 7 For questions regarding your report purchase please forward your invoice to propertyline mpac ca and provide your Name and a detailed description Pr
9. ensure our users have access to the most current property information in Ontario The new and improved propertyline includes features such as streetscape and satellite imagery parcel boundary information advanced search features and enhanced report format including imagery It also enables Users the ability to create a Profile that can be added to purchased reports and to retrieve previously purchased reports and receipts for viewing at a later date Accessing propertyline Step 1 Access the propertyline website at www propertyline ca F T We i propertyline VAI UE is a secure ecommerce solution Tor obtaining accurate reaume property 7 infonmaton quickh and easily a aA Regist The new and improved propertyline is now available Automated Valuation Model AV provides an accurate real time estimate of markel Wade DID YOU KNOW Step 2 Option 1 Sign in as a Registered User by entering your unique User Name and Password Then click Submit Option 2 If you do not currently have an account setup please Sign in as Guest Updated March 20 2015 Page 2 propertyline Home Screen Upon sign in you are brought to the propertyline home screen apat property O Search D diat o i maip Tool Panel a Tippi F Street arg kirin rs Municipality Streetscape r Provine Posi code Viewport EJ T earen Map ViewPort Map E cSiore Tool Panel Ea Profile The Profile page provid
10. es you with the ability to setup your contact information and photo This feature also allows your Profile to be added to any reports that are purchased Please see the View Your Reports tab section page 17 for information on how to add your Profile to purchased reports Finally you are able to change your password in the Profile Profile Settings The Profile feature allows you to upload a photo and enter your contact information This Profile information can then be added to any reports you purchase optional First Name Last Name Address City Choose File No file chosen Province profile photo size must be less than 512KB Change Password Postal Email Mobile Phone Office Phone Brokerage Company is required Updated March 20 2015 Page 3 Change Password Note that upon first sign in to the site you will be required to change your password Password length has to be a minimum of 6 characters In the future if you would like to change your password again please follow the steps below Step 1 Click the Profile button EI and select the Change Password hyperlink Step 2 You will be presented with the options below Please complete the fields accordingly and click the Submit button Once submitted you will get the message Password was successfully changed Change Password Current Password New Password Confirm Password SUBMIT Step 3 Click the Sa
11. int or Save your Receipt Save or Save and Print Click the x in your browser to close the Receipt and return to the View Your Reports Page of the eStore Search for Reports You are able to Search your purchased reports by Location or Reference ID using the icon to the right of each field and selecting search criteria Once completed you can clear the Search Fields by clicking the blue Clear Filters button Updated March 20 2015 Page 19 eStore shopping Cart View Your Reports Questions ee Date d m y Report Type Location Rererence View Receipt Accessing Purchased Reports at a Later Date You can click on the button on the bottom grey task bar and be brought directly to the View Your Reports tab to view previously purchased reports or receipts eStore shopping Cart View Your Reports Questions Clear Filters Date d m y Report Type Location Reference View Receipt 2015 02 06 25 GLEN EAGLES DR CLARINGTON Assessed Value Report Smith li 12 07 13 PM j MUNICIPALITY ON L1E 3C8 l 2015 02 06 2210 PRESTONVALE RD CLARINGTON i Assessment Roll Report Smith O a 12 07 13 PM MUNICIPALITY ON 2015 02 06 AVM Residential Comparable 3077 TOOLEY RD CLARINGTON Anderson 12 07 13 PM Report MUNICIPALITY ON LIE 2K8 Requesting a Refund If you require a refund please click the Questions tab in the eStore and follow the instructions below eStore Shopping Cart View You
12. lect the property you wish to obtain a report on or to further refine your search enter a Municipality to narrow your results THS BRUCK HO CENTRAL FRONTENAC TOWNSHIP ON KOH ZEU Street H Street Name Unit i00 brock ty Prbate sekc a MU ipay r Province Postal Code OH T Psat Search j CME ST BRANTFORD CITY OM 8 100 BROCK ST GODERICH TOWN TOO BROCE WHDSOR OTT OH Hoc 2TS TOO BRUGE S WIN tt IU BROCK S CENTRAL FRONTENAC TOWNSHIP ONM KOH ZED 1006 BROCK ST A GITY ON NHG ZW iy 1007 BROCK ST WIHDSOR TY OH WO ZTE TEI ERLE AWI TIMMS GITY ON PAH TPI TIH GRUER HO S Map cStore Step 3 Once a property is selected you will be brought to the eStore where you will see a list of available reports that may be purchased mm pac prope rity ine Search o paoa For 25 GLEN EAGLES DR CLAREIGTON MUNICIPALITY OH LIE 3C 25 GLEN EAGLES OF CLARINGTON MUNICIPALITY ON LIE 208 Stree Sompec S017 Pone F Ausessed Value Report A Assesament Roll Report 10 00 View AVM Basic Residential Market Value Report B AVM Enhanced Residential Market Value Report r p 25 00 30 00 Agi to can E GF Road wey ne ia 1 ho i eN i ask Basic Building Permit Report B E r AA FIA ee a woe ra 4 4 i grla re ie reo Ban Tasi uiai aew i Y A HERNI LEA 14 a i
13. r Reports Questions To access the propertyline User Guide click here Any questions or issues please contact MPAC Customer Contact Centre Monday to Friday 8 00 a m to 5 00 p m Phone 1 866 296 6722 Email propertyline mpac ca How do I request a refund for a Report Please send an email to propertyline mpac ca that contains the following information Attach email receipt Name Phone Number UserID Address of the property you purchased the report for Name of Report s to be refunded Reason for the refund request Attach reports optional Updated March 20 2015 Page 20
14. reports and receipts Once a property is searched and selected you will automatically be brought to the eStore where you will see the reports available for purchase Upon initial login if you do not search for a property and just click the eStore button you will be brought to the View Your Reports tab section page 17 of the eStore where you can view previously purchased reports and receipts Viewing Report Details In the eStore after first searching for a property you will see a list of report names Viewing the Report Details will show you a list of the data elements provided in each report as well as a sample report Step 1 Click on the Report Details hyperlink Assessed Value Report Fa 10 00 Add to Cart Step 2 The listing of data elements in the report are listed in the Brief Description section As well an image of a sample report is provided To view a larger image of the sample report click on the Enlarge button The enlarged version of the sample report will open in a new browser window Click the x in your browser to close the report and return to the Report Description page Updated March 20 2015 Page 12 Assessed Value Report B Go Back Brief Description Property Address Municipality Roll Number Assessed Value as of January 1 2012 Valuation Date Price 10 00 Add to Cart Step 3 Click on the Go Back hyperlink to return to the list of available reports Assessed Value Report B As
15. sen Vatar port Brief Description Property Address Municipality Roll Number Assessed Value as of January 1 2012 Valuation neat k Date a Price 10 00 Add to Cart Purchasing Reports In the eStore after first searching for a subject property you will see a list of report names Step 1 Find a report to purchase If you would like to input a reference it can be inputted in the Client Reference ID field not mandatory Step 2 Click on Add to Cart to add the chosen report to your Shopping Cart As you select each report the Add to Cart buttons are greyed out and the Customer Reference if entered is displayed in the reference box Updated March 20 2015 Page 13 a mpat propertyine O Search hel ds 0 For 25 GLEN EAGLES DR CLARINGTON MUNGCIPALITY OM LIE SCA A Assessed Value Report 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 306 a A Assessment Roll Report M a 14 00 w Le AVM Basic Residential Market Value Report A amp Road AVM Residential Comparable Report B Basic Building Permit Report A ve SK 3 eet Report Detais a Repod Daai Ce nT LEi i r rti E E gp Yh 3 dart gen i pe ee al E i x F ima T L a F 4 Map eStore Step 3 Option 1 Click on the Shopping Cart tab to view your report selections Option 2 Click on the asearen icon to search for a new subject property and add additional reports to the Shopping
16. th Photo Include Profile information only No Photo Don t include Profile Information Other Setting O Don t include Streetscape image Additional Option O Add Map and Photo Report Updated March 20 2015 Page 17 User Profile Options If you setup your Profile information see page 3 you will have the option to add all or parts of your Profile to your reports Amy Smith Any Brokerage ABC Realty Inc 123 Anywhere St Anywhere Ontario NININI M 555 456 7890 O 555 456 7890 first last enmilcom mpac Assessed Value Report Purchased Date 08 01 2015 Streetscape Image Option Select the Don t include Streetscape image option if you do not like the current iLOOKABOUT Streetscape photo This will replace the image with a No Property Photo Available photo mpac ee Assessed Value Report Property Address 123 ONTARIO ST Municipality BROCKVILLE CITY Roll Number 12341 11222333000000 Assessed Value 232 000 NOTE Under Assessment Act a number of changes have been made to the property assessment system which became effective in the 2009 property tax year These changes inchide the introduction of a four year assessment update and a phase in of assessment increases For more information regarding Assessment Updates visit www mpac ca Assessed V alue is based on a January 1 2012 V aluation Date Phased In Assessment reflects the phased in portion of the Assessed Value return
17. tion please click the green Process Transaction button If you do not want to proceed with the purchase you may stop the transaction by clicking the red x located at the top right hand corner of the page or the red Cancel Transaction button located at the bottom right hand corner of the page You will be returned to the View Your Reports section of the eStore and your subject property will still be active Step 7 After the transaction is approved you will be brought to the Transaction Approved screen where you will see a copy of your receipt Click on the View Your Reports hyperlink at the top right hand side of the page to be brought to the View Your Reports section of the eStore to view the purchased reports and archived copies of previous receipts propertyline mpac Municipal Property Assessment Corporation 1305 Pickering Parkway Suite 101 Pickering ON LiV 0C4 www propertyline ca propertyline mpac ca View Your Reports Transaction Approved MPAC propertyline Invoice No 96304 Invoice Date 10 02 2015 Cardholder Name User Name Description Amount Assessed Value Report Smith File 10 00 for ARN 181701006017746 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON LIE 3C8 Assessment Roll Report 14 00 for ARN 181701006017746 25 GLEN EAGLES DR CLARINGTON MUNICIPALITY ON L1E 3C8 i i i rt 25 00 6 37 AVM Basic Residential Market Value Repo for ARN 181701006018119 96 GLENABBEY DR CLARIN
18. ve changes button to exit the Profile Terms Please ensure you read and adhere to the propertyline terms and conditions Go Privacy The Privacy page provides MPAC s Privacy statement as well as information on the Assessment Act and the Municipal Freedom of Information and Protection of Privacy Act Help An updated version of the propertyline User Guide will always be available here Any questions or issues please contact How do I request a refund for a Report MPAC Customer Contact Centre Please send an email to propertyline mpac ca that Monday to Friday 8 00 a m to 5 00 p m contains the following information Phone 1 866 296 6722 e Attach email receipt Email propertyline mpac ca e Name e Phone Number e User ID e Address of the property you purchased the report for e Name of Report s to be refunded e Reason for the refund request e Attach reports optional e I I I I Updated March 20 2015 Page 4 l Logout Click the Logout button to end your session with propertyline iILOOKABOUT Streetscape ViewPort The iLOOKABOUT Streetscape ViewPort is always located at the top right corner of the screen Upon initial login the Streetscape ViewPort will look like the following However once a property is searched and selected the Streetscape ViewPort will change according to the specific property chosen You are able to obtain the Map and Photo Report once a property is searched Finally if
19. y stop the transaction by clicking the red x at the top right hand corner of the page You will be returned to the View Your Reports section of the eStore and the last subject property you searched will still be active Step 5 After clicking Checkout with Moneris you will be asked to enter your credit card details including your name and address as it appears on your credit card statement Note 1 Currently the Street Number field only allows for the first 5 digits of the Street Number however it will not interfere with the transaction Note 2 Accepted credit cards are Visa and MasterCard Updated March 20 2015 Page 15 propertyline Search Cardholder Chetails Please ernier the following address exactly as it appears on your cect card statement PO Boa Street Humla Serhi ame Posialitip Cima Payment Daila Thinsechen Amunt 55 07 ITAD visa E Dier 98304 Firaga compilate the Polowing drais acti Se Piey 3ppaar On yo madi card Do nol out pates dr hypiana ii Dhe credit card rimia x VERIFIED Cardhotder Hame by VISA credi Card Murmber Mastercard Expiry Date zli SecureCode Card Security Code gt Click Prookes TRneacier 16 charge pour erodi cana Cily cick he punan once Leng tid Back Aenea or Cancel puton ater pou press the Procesa Transaction bution wil nod stop the transaction trom being BPSDER BS BAG ray resultin a double charge EE Se eStore Step 6 After completing the informa
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