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QI 4 Research Ethics Surveys: A User's Guide

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1. and do not fall within the scope of REB review http www pre ethics gc ca eng policy politique initiatives tcps2 eptc2 chapter2 chapitre2 toc02 1a For an informative discussion of issues involved in determining whether projects need ethics review or not and useful tools in this regard see the website for the Alberta Research Ethics Community Consensus Initiative http www aihealthsolutions ca arecci Even though quality improvement studies normally fall outside the scope of REB scrutiny it is important to reflect carefully on the ethical implications of conducting such studies including e Privacy and confidentiality of respondents e Protection of vulnerable individuals e Recognition of the limits of the data acquired e Potential effects on the reputation of individuals and institutions e Maintaining good working relations with colleagues e Concern for the public good Moreover for the Research Participant Survey it would be respectful to seek specific consent from participants to re contact them for quality improvement purposes There may also be circumstances where REB approval is necessary e g when using the survey tools to conduct research on human research protection Those who use the surveys should also ensure that they have acquired the necessary institutional approvals and are adhering to the relevant policies and procedures of their organization Your Input is Welcome As mentioned previously we welcome
2. suggestions for improving the surveys or modifying them for special situations We also welcome comments about your experiences in administering interpreting or using the results of the surveys We are using an edited commentary process to improve and refine the surveys The site s Webmaster Dr Michael McDonald is happy to receive your comments on the surveys and their use He will select and post comments that seem helpful to the process for others to view In communications please let Dr McDonald know if you intend your comments for posting and if you want to be identified by name Hints for Modifying the Surveys In constructing the surveys we found that we had to actively resist the temptation to keep adding more questions Remember that your respondents are less likely to complete longer surveys In our tests we aimed at surveys that could easily be answered in roughly twenty minutes So when modifying the survey you might want to subtract a question for every question you add We also tried to use questions with Likert type scales and Yes No options to produce quantifiable data that could be analysed quickly with larger samples But it is also important to leave room for qualitative input Your respondents may want to tell you something important that you did not anticipate or that cannot be captured in pre set quantitative question formats Interpreting the Surveys These surveys are about perceptions They provide a means for su
3. In the second round of testing the revised surveys and explanatory information were sent to experienced professionals working in research ethics for further comment and suggestion We are grateful to all who participated in this process Some of the recommendations offered by focus group and other participants are shown below for new users to consider when developing alternative versions of the surveys Feedback from focus group with participants It might be helpful to distribute this survey immediately after the research study in question is complete while participant experiences are still fresh Participants appreciate researchers who include an other category in a gender demographic question And when asking about occupation researchers should include categories like student stay at home parents work from home and self employed If asking about health status the researchers should include categories for mental illness and recovering from illness or temporary conditions such as pregnancy Consider providing incentives that would encourage participants to complete these surveys It was noted that although monetary incentives are nice participants might also appreciate incentives like planting a tree or a donation to a charity in their name Consider a short form a few key questions and long form of the survey for those who are really interested The survey tool should be modified to reflect duration of research and ty
4. QI 4 Research Ethics Surveys A User s Guide The Three Surveys Three types of surveys are posted on this website 1 Survey for Research Participants 2 Survey for Researchers 3 Survey for REB Chairs Administrators and Members Aim of the Research Ethics Surveys The three types of surveys included on this website researchethicssurvey ca are intended as quality improvement QI tools for human research protection The tools are easy to use and can be modified for each user s particular needs They are designed for gathering information that will promote better communication amongst and between researchers research administrators research participants research subjects and research ethics committees REBs IRBs RECs etc All too often in human research protection key parties work in relative isolation Research participants may not be aware of avenues if available to provide feedback to researchers and research ethics committee members and sense their voices are not heard Researchers may feel distant from the research ethics committees that oversee their research Research ethics committee members may feel that their institutions do not understand their concerns These survey tools are intended to help close these gaps in understanding by providing snapshots of key respondents observations and concerns Our hope is that the process of conducting the surveys and the information gathered through these surveys will provide a
5. ation of Invitation Section 1 Before the research Demographic Questions Demographic Questions Questions begins e Becoming aware of the study e Reasons for participating e Receiving information about the study Section 2 During the research Researcher interactions Submissions to your REB Questions e Interactions with with REB e Quality of submissions research team members e Opinions about the e Factors that delay e Experiencing changes in ethics review process approval the research design and e Rating REB responses process to proposals e Responses to changes e Ethics training e Continued e Interactions with REBs participation e Availability of withdrawal education and ethics resources Section 3 After the research Opinions about human REB processes and Questions e Receiving research research participants training results e Availability of QI tools e Time allocation for e Rating the experience for working with review process e Level of satisfaction participants e Institutional support e Treatment as a research e Participant motivations for REB training and participant for participating education e Survey evaluation e Receiving feedback e Interactions with from participants researchers e Perceptions of e Estimation of risk to participants participants experiences e Assessment of REB s roles e Recognition and support e Feedback from researchers and participants Section 4 Demographic Questions Evaluation Evaluation e Rating
6. e Law and Adjunct Professor Faculty of Law McGill University e Dr Michael Owen Associate Provost Research University of Ontario Institute of Technology e Dr Daryl Pullman Professor of Medical Ethics Memorial University of Newfoundland e Dr Raphael Saginur Chief Division of Infectious Diseases Ottawa Hospital Civic Campus Ottawa ON e Dr Donald J Willison Senior Scientist Surveillance amp Epidemiology Division of the Public Health Ontario Toronto e Heather Sampson Manager of Research Joint Centre for Bioethics University of Toronto The process was then furthered by e Dr Holly Longstaff Research Associate W Maurice Young Centre for Applied Ethics University of British Columbia and Engage Associates Consulting Group e Dr Michael McDonald Professor Emeritus of Applied Ethics W Maurice Young Centre for Applied Ethics University of British Columbia amp PI of the Governance Network e Nina Preto Governance Network Member Doctoral Candidate W Maurice Young Centre for Applied Ethics University of British Columbia and Engage Associates Consulting Group 10
7. effects Acknowledgement These surveys and accompanying materials are posted for public use There is no expectation that the data collected from them will be shared with the authors of this website However when you use one the surveys please acknowledge the source of the survey with a link to this website QI4 Research Ethics Surveys researchethicssurvey ca Your Feedback is Welcome We would like to know about your use of the surveys and receive any comments you may have about them Moreover users who create new versions of the surveys including versions to address special needs and contexts are both invited and encouraged to send these to us for posting on the site so that others may use and benefit from them Please indicate if you wish to have your name and affiliation attached to your comments and revisions Who Should Use the Surveys Individual Researchers Either during or after research researchers could use the Research Participant Survey to get a better understanding of the experiences of participants in their research This could lead to improved interaction with those participants or participants in future research projects The Research Participant Survey can be a proactive way for researchers to reach out to participants and signal that researchers want and value participants feedback Research Ethics Committees A research ethics committee might want to employ the Researcher Survey to hear from researchers This c
8. holders It is highly likely that such an organisation will fail over the long run or at the least find that it misses important opportunities and fails to anticipate likely threats Reaching out to key constituencies allows one to act in a more evidence based way It also indicates that one is open to communication with key stakeholders Using the Surveys Prior to using any of these surveys it is important to explain to potential respondents e Who you are and in what capacity you are acting e g as a researcher REB chair or research administrator e Your purpose in using the survey e What protections there are for the respondents privacy o We suggest delinking the survey results from IP addresses and other potential forms of identifying information o We also suggest using Fluid Surveys to ensure the data is protected according to widely accepted Canadian norms FluidSurveys is a Canadian company based out of Ottawa Ontario used by a wide range of Canadian universities including University of British Columbia University of Ottawa McGill University Carleton University University of Alberta and Douglas College This survey provider describes itself as a Canadian alternative to SurveyMonkey and assures customers that FluidSurveys is compliant with Canadian privacy all data resides on Canadian servers and accessibility standards W3C i e That the survey will be used for quality improvement purposes only and not for compliance o
9. mployed in the province of Qu bec or outside Canada For Those Conducting Research on Research Ethics The surveys could be helpful in conducting research on human research protection For Canadian institutions and researchers receiving support from the Tri Council CIHR NSERC and SSHRC such research would require approval from the appropriate research ethics board Moving From a Reactive to a Proactive Stance in Research Ethics Currently in research ethics review most institutions researchers and REBs act ina reactive rather than proactive manner Changes in standard practices are only reconsidered when complaints are received The assumption is that if everyone is quiet then they must be satisfied with the status quo However such a reactive stance does not take account of those who are too timid or shy to complain e g participants from disadvantaged groups who cannot communicate well in English or French those who think no one will listen to their opinions e g researchers who are unhappy with current practices in ethics review or those who are discontented but too busy to complain Moreover a complaints based process misses the good ideas that would improve satisfaction with human research protection arrangements reduce costs and improve efficiencies Imagine if you will a company or government that relies solely on complaints as an indication of customer or voter satisfaction rather than actively seeking and engaging key stake
10. ould identify areas for dialogue with researchers and improvement in REB activities The research ethics committee working in concert with researchers could also use the Research Participant Survey to find out more about the perspectives of participants in projects they have previously approved The results could then be used to inform and improve their deliberations on research proposals in the future Research Administrators amp Research Institutions A research administrator could use the REB Chairs Administrators and Members Survey to receive candid feedback from ethics committee members and thus contribute to sustained dialogue between the administration and human research protection services A research institution in cooperation with researchers and its REBs could use all three surveys to get an overall sense of areas for potential improvement across the broad range of human research protection Surveys might for example indicate areas in which there was over protection as well as areas in which there was under protection We recognize that not all REBs are based in institutions but provide their services to various clients or stakeholders such as pharmaceutical organizations contract research organizations medical clinics or community groups In this case the surveys can and should be adapted for these and other special circumstances In addition questions concerning TCPS2 would need to be removed or modified if the surveys were e
11. pe of research For example those who just did a quick psychology survey should have different questions than those who participated in clinical trials If your study had significant changes using this survey would be one way of confirming if participants were made aware of these changes appropriately and whether they received new information and consent forms where required For people who had a negative experience as a research participant it is important to include a 1 800 toll free number to the appropriate REB participant protection hotline or complaints line and an email address at the end of these materials that they could use to bring their concerns to the research ethics board Feedback from REB members and researchers e If your REB reviews both physician initiated and industry sponsored research you may consider posing questions that address each category separately e To get clearer responses you might consider asking people to think only about their last application to the REB or their most problematic application e It might be useful to ask participants to identify barriers for educational and training opportunities so that these issues can be addressed e You might want to ask questions about the type of board and the volume of protocols reviewed by the REB and if pre reviews are conducted e Consider adding comment boxes for particular questions that are of specific interest to your group e You may want to include q
12. r assurance purposes See their website http fluidsurveys com alternative to surveymonkey canadian In some situations you may want to use an abbreviated part of the survey by targeting the items that you most need answered In other cases you may want to add questions that cover the particular context of your research setting In such cases we recommend pilot testing the survey before distributing it widely It is important to use a dependable survey platform that produces good quantitative and qualitative information We used FluidSurveys in testing and were quite pleased with the ease of use FluidSurveys also automatically compiles and analyses survey data and generates reports and PowerPoint slide decks Please let us know if you have worked with another online platform that performs equally well and we will add it to this section of the user s guide Research Ethics Approval and the Surveys For Canadian institutions operating under the Second Edition of the Tri Council a Statement Ethical Conduct for Research Involving Humans TCPS2 htt eptc2 Default the use or surveys for quality improvements should bear in mind Article 2 5 Article 2 5 Quality assurance and quality improvement studies program evaluation activities and performance reviews or testing within normal educational requirements when used exclusively for assessment management or improvement purposes do not constitute research for the purposes of this Policy
13. rvey participants to provide their feedback Not all participants will agree with each other and some participants may seem better informed than others In some cases even well informed participants may disagree about their perceptions because they are experiencing and interpreting the situation from different perspectives It is important then when analysing survey results not to become obsessed with determining who has the correct perspective The objective with these surveys is to learn from the diversity of perspectives As already noted the surveys should not be used for compliance or assurance purposes They are intended to be employed as one step in the process of communication and quality improvement Creating amp Testing the Surveys The initial draft surveys were created in the summer of 2011 at a meeting in Montr al The surveys were further refined by the UBC team at the W Maurice Young Centre for Applied Ethics McDonald Longstaff and Preto and sent back to the rest of the group The surveys have gone through two rounds of testing In the first round of testing the surveys were evaluated for comprehensibility and completeness by groups of research participants researchers and REB members who resemble those who would ultimately use the survey tool n up to 30 total testers in each group There was also a focus group held with a subset of research participants n 6 This led to further refinements of the surveys
14. starting point for increasing mutual understanding amongst key parties in health research involving humans With suitable modifications we believe that these surveys can be used in other types of research as well Emphasis on Quality Improvement These surveys are meant to be part of a quality improvement process instituted by various parties involved in health research The surveys are intended to initiate and sustain a helpful learning process on the part of survey users The surveys are NOT intended for quality assurance or compliance purposes Use of the surveys for these purposes is likely to provoke negative reactions and inhibit rather than enhance communication and assurance or compliance understanding There are other tools purposes better suited to compliance and assurance purposes The surveys are NOT intended for quality The surveys should be part of a larger process of meaningful engagement and not treated as a substitute for that process Thus it is important to follow up on the results of surveys with meaningful dialogue The survey should be the start of a dialogue and not its conclusion To this end we strongly urge providing at least a summary of survey results to respondents To maximize the benefits from these surveys over time we suggest repeating them every couple of years in order to get a sense of trends over time and as a way of determining whether specific QI initiatives have been achieving their desired
15. this survey e Rating this survey Section 5 Evaluation e Rating this survey About Us These surveys were created by several members of the Canadian Network for the Governance of Ethical Health Research Evidence Accountability and Practice the Governance Network The Governance Network has been supported by a grant from the Canadian Institutes for Health Research CIHR Over the years the Governance Network and its earlier predecessor have produced three special issues of the Health Law Review 2005 2009 and 2011 as well as other publications We are grateful to the support CIHR has provided for this and other research projects on human research protection over the past several years The following Governance Network members were part of the Montr al meeting in summer 2011 at which the surveys were conceived They also provided further input to the questionnaires as the process went along e Dr Michael McDonald Professor Emeritus of Applied Ethics W Maurice Young Centre for Applied Ethics University of British Columbia amp PI for the Canadian Network of Ethical Health Research e Dr James Anderson Research Associate National Core for Neuroethics University of British Columbia e Dr Susan Cox Associate Professor W Maurice Young Centre for Applied Ethics University of British Columbia e Pierre Deschamps Associate Director of Research Law and Health Section Research Centre in Private and Comparativ
16. uestions about who was involved in the recruitment process and the language used in the materials e Consider asking additional questions regarding consistency of REB responses for topics such as single multi site trials and research over many years e It may be important to add additional questions about how the REB handles conflicts of interest Scope of the Surveys The surveys are suitable for the broad range of methodologies currently used in several types of health research These include various types of clinical research including clinical and medical device trials survey and interview research and research involving health data They can be used in a wide variety of settings academic institutions health science centres clinical institutions public health institutions and private sector health research The surveys are also readily adaptable for research involving humans in areas outside health These surveys were prepared with the Canadian context TCPS2 http www pre ethics gc ca pdf eng tcps2 TCPS 2 FINAL Web pdf in view However we hope that the surveys may prove of use outside of Canada as well Content of the Surveys As shown in the table below the three surveys have a common structure covering the lifecycle of research Survey Research Participants Researchers REB Members Introduction e Consent Form or Letter e Consent Form or Letter e Consent Form or Letter of Invitation of Invit

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