TracVision R5SL/R4SL User's Guide
Contents
1. Switch Results D1000 129 Satellites 119 110 and 129 D1000 129S Switch type SW64 D1000 61 Satellites 119 110 and 61 5 D1000 61S switch type Swed D500 Satellites 119 and 110 D500S Switch type SW42 Bell Satellites 91 82 Switch type SW21 Configuring Additional Receivers Set up each additional receiver if not preconfigured by KVH by connecting it to the antenna s RF1 cable and running a single Check Switch test Pee TRAGVISION lt 2 TracVision R5SL R4SL gt TRAGCVISION t KIMI User s Guide KIMI KVH Industries Inc 50 Enterprise Center Middletown RI 02842 5279 Phone 1 401 847 3327 E mail info kvh com Tech Support E mail techs kvh com 2008 2010 KVH Industries Inc KVH and TracVision are registered trademarks of KVH Industries Inc The unique light colored dome with dark contrasting base is a registered trademark of KVH Industries Inc DIRECTV DISH Network and Bell TV are official trademarks of their respective companies All other trademarks are property of their respective companies 54 0560 Rev B2. Welcome Troubleshooting Operation Congratulations You have purchased the most reliable Can the antenna see the satellite Turning On the System mobile satellite TV antenna system Use this guide for basic setup operation and troubleshooting For 1 Park your vehicle in an area with a clear view The antenna requires an unobstructed view of installation information refer to the Installation Guide of the southern sky away from any trees or tall the southern sky to receive satellite TV signals buildings Common causes of blockage include trees Product Serial Number Turn on your receiver pillelngs aheaes ana Mountains Turn off the antenna and connect the DIRECTV TracVision Serial Number Duu gt The TracVision system ships from the factory set up for DIRECTV However if you need to change to DIRECTV from another service follow these steps and TV receiver to the antenna s RF1 cable A 9 Excessive dirt or moisture on dome Remove any service keys connected to the Set the switchplate s o the switchplate see the reverse side of this guide Power switch to ON l Dirt buildup or moisture on the dome can reduce satellite reception Clean the exterior of the dome periodically with fresh water and mild detergent Avoid harsh cleansers and volatile solvents such as acetone and do not spray the dome with high pressure water Did you paint the dome Any paint that contains metal will block satelli
3. any operational problems call or visit your local authorized TracVision dealer or distributor You can find a technician near you by Is the receiver set up for the antenna mode All DISH Network or Bell TV ExpressVu receivers visiting www kvh com wheretogetservice If you need help finding an authorized technician please contact KVH Technical Support E mail techs kvh com Phone 1 401 847 3327 to stationary use only Also before you turn on the antenna you must first select satellite 119 and transponder 17 at the receiver s Point Dish Signal Strength screen press MENU 6 1 1 that you connect to the TracVision system must be set up for the antenna s operating mode To configure a receiver you need to run its Check Switch test Refer to the next section for details If you add a new or home configured receiver or you need to change to Bell TV from another service follow the steps on the reverse side of this guide Satellites Tracked 91 and 82 Setup DISH Network Bell TV Only Step 1 Connect the Service Key s If your chosen mode requires a service key s connect it to the switchplate before going to Step 2 Mode Key A Key B DISH 1000 129 s DISH 1000 61 Connect DISH 500 Connect Connect Bell TV ExpressVu Connect Service Key A Front of Switchplate ga ol vom SMS Service Key B Back of Switchplate Step 2 Run Check Switc
4. h Tests Follow the steps as directed for your chosen mode D DISH S Southwest procedure 1 Park your vehicle in a blockage free area Turn off the TracVision antenna Ensure the receiver you need to configure is connected to the antenna s RF1 cable Turn on the TV and the receiver Turn on the TracVision antenna and wait 2 minutes for system startup Using the receiver s remote go to the Point Dish Signal Strength screen press MENU 6 1 1 on most models D500S D1000 61S D1000 129 D1000 129S 7 Go to Table A Bell D500 D1000 61 7 Go to Table B Setup DISH Network Bell TV Only Table A Select Check Switch Select Test DISH or Check Bell TV Wait for the test to complete If a warning message appears select Cancel Select Done Select satellite 119 and transponder 17 Wait for the signal meter to go green and lock on the 119 satellite Wait 5 minutes and ensure the signal meter stays locked on the 119 satellite 9 Goto Table D Table B 1 Select Check Switch 2 Select Test DISH or Check Bell TV 3 Wait a full 15 minutes and ignore any messages displayed on the TV Bell D500S D1000 61S D1000 129S 4 Goto Table C D500 D1000 61 D1000 129 4 Go to Table D Select Test DISH or Retest Bell TV Wait for the test to complete It will take several mi
5. ng turned on and connected DISH 1000 61 110 119 and 61 DISH 500 110 and 119 Make sure the antenna is turned on at the switchplate Also make sure your TV and receiver are turned on and set up for the satellite input Finally check the cables connecting all of these components to ensure none have come loose Is it raining heavily Heavy rain or snow can weaken satellite TV signals Reception should improve once the inclement weather subsides Switchplate Since the antenna tracks one satellite at a time switching satellites with the primary receiver might cause TVs connected to other receivers to display different programming no programming or an error message Simply select a channel carried by the new satellite or switch back to the original satellite Also the receiver might briefly display an error message when you change channels Special Instructions for DISH 1000 129 If you don t have the optional KVH Master Receiver Selector installed DISH 1000 129 mode is limited Have you reset the receiver Receivers can sometimes lock up preventing the programming from being displayed on the TV Turn off and unplug your receiver Wait 1 minute then plug it back in and turn it on L DISH 129 satellite recommended E DISH 61 satellite recommended K Southwest procedure required Bell TV formerly ExpressVu Technical Support If you are experiencing
6. nutes 3 Verify the values shown in the Installation Summary match those shown in Table F Check 4 Press View Live TV and wait Switch OK for the program guide to load The process is complete Check D500S D1000 618 D1000 129S Switch not OK 4 Repeat Table C Bell D500 D1000 61 D1000 129 4 Turn off the antenna then wait 10 seconds 5 Turn on the antenna then wait 2 minutes Bell D500 D1000 61 6 Goto Table B D1000 129 6 Goto Table A Setup DISH Network Bell TV Only Table D 1 If the receiver was preconfigured by KVH go to Table E KVH part s 02 1712 61 and 0129 D500 D1000 61 2 Goto Table C D1000 129 2 Select Check Switch 3 Goto Table C D500S D1000 61S D1000 129S Turn off the antenna then wait 10 seconds Turn on the antenna then wait 2 minutes Go to Table B Table E Preconfigured Receiver Only 1 Select each satellite in your chosen mode from the Point Dish Signal Strength screen All satellites 2 Press View Live TV and lock OK wait for the guide to load Green signal meter The process is complete All satellites Turn off the antenna then do not lock OK wait 10 seconds 3 Turn on the antenna then wait 2 minutes D500 D1000 61 4 Goto Table B D500S D1000 61S D1000 129 D1000 129S 4 Goto Table A Table F Expected Check
7. te signals and impair reception If you wish to paint the dome use only non metallic automotive paint without a primer coat Turn on the receiver then press its Reset button 4 Wait 2 minutes for system startup usually located behind the card access door Turning Off the System Set the switchplate s Power switch to OFF 0 Compatible Receivers The following receivers have been validated by KVH to work well with your TracVision system Using the receiver s remote go to the Signal Meter screen and select satellite 101 R5SL In motion RASL Stationary use only when parked Turn on the antenna The antenna should find the DIRECTV satellites within 15 minutes Satellites Tracked 101 and 119 TracVision System Diagram TracVision Antenna Service DIRECTV Not supported D12 D11 D10 DISH Network 211 211k 311 Bell TV 6100 6131 3100 4100 Newer models might also be compatible contact KVH Geter Switching Satellites Vehicle Vehicle The antenna automatically switches satellites as i AC Ground AC Power you change channels using the primary receivers Grounding remote the receiver connected to the RF1 cable Receiver 1 If you add a new or home configured receiver or you need to change to DISH Network from another service follow the steps on the reverse side of this guide for your desired mode and region Mode Satellites Tracked DISH 1000 129 110 119 and 129 Is everythi
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