RocketPort INFINITY User Guide - Express Systems & Peripherals
Contents
1. User Guide Network Enabling Devices gt CowrROL ww Trademark Notices Comtrol and RocketPort are trademarks of Comtrol Corporation Windows and Microsoft are registered trademarks of Microsoft Corporation Other product names mentioned herein may be trademarks and or registered trademarks of their respective owners Fourth Edition Rev D March 7 2011 Copyright O 2007 2011 Comtrol Corporation All Rights Reserved Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose Specifications subject to change without notice Some software or features may not be available at the time of publication Contact your reseller for current product information Document Number 2000465 Rev D Table of Contents O verv MT A A EEE AEAEE E AEAEE EEEE E 5 Product IDEE EF FOD DN FFY 5 Before Installing the RocketPort INFINITY 00 sssccssssssscsssscsssccssscsscsssssccssecssseccsecscsssscsesscsscesseescese 5 Locating the Latest Drivers and Documentation ecce ee eee eee eene ee eee tane eset toss esee sense esee nn on e eene 5 Card and Interface Installation eo mann Installing the Card en eae CDU NN IURI INC BRUN eee ee 7 Attaching a Quad Octacable Interface Cable cce eee ecce crees esee eere ee eese eese sette sese etes sete eaa 8 Attaching an Interface iio q2. lt g TxD various pinouts Please refer to the RxD 5 48 TxD documentation for the serial to determine the pinouts for the signals in the previous picture Use straight through cables to connect modems and other DTE devices For example you can connect one end of a straight through cable to COM2 on one computer and the other end of the straight through cable to a modem RocketPort DCE Serial Device Signal RJ45 DB9 DB25 Signal RS 232 RS 485HD Pins Pins Pins RS 232 RS 485HD DCD 6 wi1 8 DCD RxD 5 gt 2 3 RxD TxD TRxD 4 3 2 TxD TRxD DTR 2 gt gt 4 20 DTR GND 3 p5 7 GND DSR 7T p6 6 DSR RTS TRxD 1 7 4 RTS TRxD CTS 8 p8 5 CIS RI N A 9 2 RI RocketPort INFINITY models with RJ45 connectors are shipped with a a single loopback plug RS 232 422 RS 232 422 Wire the following pins together to build additional loopback plugs or rmn replace a missing RS 232 422 loopback plug nii e Pins 4to5 i e Pinslto8 e Pins2to6to7 Wire the following pins together for an RS 422 loopback plug e Pins4to5 e Pins1to8 18 Connecting Serial Devices RocketPort INFINITY User Guide 2000465 Rev D Specifications and Notices This section discusses the following e 68 Pin VHDCI Connector Quad Octacable on Page 19 e LFH60 and DB37M Multiplex Connectors DBI and DB25 Interface Box Cable on Page 21 e FCC Notices on Page 22 68 Pin VHDC
3. From the Start menu select Programs gt Comtrol Utilities gt Test Terminal WCOM2 Select File gt Open Port and the appropriate port or ports from the Open Ports drop list Install the loopback plug onto the port or ports that you want to test Select Port gt Send and Receive Test Data You should see the alphabet scrolling across the port If so then the port installed properly and is operational Select Port gt Send and Receive Test Data to stop the scrolling data Select Port gt Loopback Test This is a pass fail test and will take a second or two to complete Repeat for each port that needs testing RocketPort INFINITY User Guide 2000465 Rev D Troubleshooting 27 Troubleshooting The loopback test test the modem control hardware handshaking signals It only has meaning in RS 232 mode on serial connector interfaces with full RS 232 signals If performed under the following conditions the test will always fail because full modem control signals are not present RS 422 e RS 485 e RJ11 connectors 7 Close Test Terminal If both of these tests successfully complete then the port is operational as expected Note Do forget to restart the application Troubleshooting Linux Systems lcom 1 File Transfer Changing Serial Port Settings stty Setting Up Terminals and Modems mgetty getty You can use the following subsections to test the serial ports Comtrol has availab
4. e Verify that the loopback plug is firmly connected e Turn off the power and reseat the RocketPort INFINITY card into the slot Try running the diagnostics again If they fail again you may have a bad port contact Technical Support on Page 29 Troubleshooting Windows Systems If you are using a RocketPort INFINITY driver on a Windows system and the diagnostic verified that the card is functional you can check the following 1 Verify that the RocketPort INFINITY has installed by checking the Device Manager to verify that the RocketPort INFINITY card displays 2 Verify that you are addressing the port correctly In many applications device names above COMO require the prefix in order to be recognized For example to reference COM20 use COM20 as the file or port name RocketPort INFINITY 3 After driver installation if a port does not open go to Ports COM amp LPT right click on the yellow exclamation mark on the port and click Update Driver Use the same procedure used when installing the ports that are detected with plug and play systems 4 Enable the Verbose Event Log feature on the Options tab of the RocketPort INFINITY driver and then reboot the server 5 Install and use one of the tools in the Comtrol Utility package The Comtrol Utility is available on the Software and Documentation CD or you can download the latest version The file is a self extracting zip file that automatically starts the ins
5. facing in either direction Attach the cable shipped with the 3 n card between the interface box wl Wel and the card Do not connect 16 port cards located in various machines to the 32 port Rackmount It is possible to damage the interface box and card if the interface box is connected to two PCs using separate line power sources Power on the host system Click Cancel if a Found New Hardware message appears on a Windows operating system Use the appropriate software installation document for your operating system with the driver to complete the RocketPort INFINITY installation For the latest software and documentation go to Locating the Latest Drivers and Documentation on Page 5 Verify that the ports are functioning properly and connect your serial devices For more information about connecting serial devices see Connecting Serial Devices on Page 11 Rx Tx Each port has transmit and receive LEDs The receive LED is lit if connected to an RS 232 device The transmit LED is illuminated when RS 232 422 485 data is being transmitted Noticeable flashing occurs only if transmit data starts and stops a few times per second or less Otherwise if data is being transmitted continuously the LED illumination appears to be constant If no data is transmitted the LED is off RocketPort INFINITY User Guide 2000465 Rev D Card and Interface Installation 9 Card and Interface Installation 10 Card and Int
6. 1 8 DCD COM2 of another PC DTR 20 6 6 DSR GND 7 5 7 GND Note RJ45 connectors are not standardized Refer to your serial device documentation for signal information Interface boxes have alternate pins available for this signal Refer to Interface Box Signals for additional information RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices 15 Connecting Serial Devices DB25 Null Modem Cables RS 422 or RS 485 Full Duplex DB25 Straight Through Cables RS 232 or RS 485 Half Duplex DB25M Fan out Cable Loopback Plugs DB25F Standard Interface Box Use the following figure if you need to build an RS 422 or RS 485 full duplex null modem Rocket f ec cable A null modem cable is required for connecting DTE devices Signal Pins Signal TxD 4 RxD Interface boxes have optional pins available TxD 9 _ gt RxD for these signals Refer to Interface Box Signals on Page 15 for more information Note RS 422 and RS 485 signals are not standardized and each serial manufacturer uses different pinouts Refer to the serial device documentation to determine the pinouts for the signals above 5 2 amp TxD 3 2 amp TxD RxD RxD Use the following figure gt RocketPort DCE Serial Device if you need to build an DB25 DB9 DB25 RS 232 or RS 485 half Signal Pins Pins Pins Signal duplexstraight through DCD 8 1 8 DCD c
7. 5 Full Duplex cccccsssscecssssscceccseseeceeccseseeeecsecseeeeeeses 18 RJ45 Straight Through Cable RS 232 or RS 485 Half Duplex essere 18 BIS Loopback Pins sueco veris bb PE uita ie Pte d RAD ub URN pU CL Y Y RERUM uid Cd eee eae 18 Specifications and Notices seoiscccvissosssesedssssessssssnsssovocssesssesarsnsssssosesesacescsseoosaoessseses esssesesesess LO 68 Pin VHDCI Connector Quad Octacable sssssssssssssssssessnesensnssnsnssnsnssssensnnssnsnsnnnssnssnsssenssessnssusse 19 LFH60 and DB37M Multiplex Connectors DB9 and DB25 Interface Box Cable 21 FCC pol P M 22 Radio Frequency Interference RFD POC I DD coe nett nete ek p e EXE Poe xd EE DWG e FRYN NYD DRDD 22 Labeling Beguicements FOC 15 19 series nenne 23 Modincations FOC 12 21 P 23 Canal Cables FOC TR RT ee een ehe 23 RocketPort INFINITY User Guide 2000465 Rev D Table of Contents iii Table of Contents Troubleshooting ersehen Before Calling Technical Support asus ae 25 RocketPort INFINITY Diego sties ccsicisissessscissiicectsssaisantcissioonsoensssanasestsa ieandehia MERREEEERA AERnEEEKRA MERE EERRR AGREE en 25 Troubleshooting Windows Systems an ee 26 Test Terminal ins yl Otto ae GN e O am NN 27 eine Test Terminal to Test d Port o iiec rir en enne ek cR UR QR PR exce Rc POR
8. A UHR DEN M HAR 27 Troubleshooting Linux Systems nennen ee 28 liri p NT NOT Dco FR CY PA FRY EN RR IEA A YR RY HEFY NWN AR HYN YND AR 28 Pie Var P T TT EE 28 Changing Serial Port Settings iv 28 Setting Up Terminals and Modems mgetty getty sess ener LL nnns 28 Ternin Lh ORO GUB uses bo aa wed Cre vvv eee Uie ete tud NN e UN aaa YW AU ES HF Re FN RTH 29 Technical Support ss AGGER BEKK BARNA NR E ee ee ee 29 Index m S iv Table of Contents RocketPort INFINITY User Guide 2000465 Rev D Overview Product Overview The RocketPort INFINITY is a high speed in server serial expansion card that is RS 232 422 485 software selectable for use in 3 3V universal PCI or PCI X slots in a host system The RocketPort INFINITY was designed to support speeds up to 921Kbps if connected using fan out cables or 460 8Kbps if using an interface box The RocketPort INFINITY series uses Comtrol Application Specific Integrated Circuit ASIC technology to replace most hardware functionality to minimize components including e The processor e A serial controller e Bus interface logic and other miscellaneous logic You can install up to four RocketPort INFINITY cards in one computer providing a maximum of 128 additional serial ports Before Installing the RocketPort INFINITY If you are planning on installing the RocketPort
9. I 19 DB25F standard interface box 15 DB25M fan out cable 14 surge interface box 15 DB9 12 RJ45 17 D DB25 null modem cables 15 straight through cables 16 DB25F standard interface box connector signals 15 loopback plugs 16 DB25M fan out cable connector signals 14 loopback plugs 16 DB25M surge interface box connector signals 15 loopback plugs 17 DB9 loopback plugs 13 null modem cables 12 signals 12 straight through cables 13 device drivers download 5 devices connect serial 11 diagnostics using 25 RocketPort INFINITY User Guide 2000465 Rev D documentation download 5 download drivers 5 Downloads 29 drivers download 5 DTE Versus DCE 11 F FCC notices 22 full duplex DB25M fan out cable signals 14 DB25M surge interface box signals 15 DB9 signals 12 RJ45 signals 17 H half duplex DB25M fan out cable signals 14 DB25M surge interface box signals 15 DB9 signals 12 RJ45 signals 17 I installation before 5 card 7 download documents 5 interface box 8 octacable 8 quadcable 8 troubleshooting 25 interface quad octacable installation 8 interface box DB9 connectors 11 installation 8 Rackmount installation 9 L lcom Linux test application 28 LEDs Rackmount interface box 9 Linux minicom test serial ports 29 Index 31 Index loopback plugs DB25F standard interface box 16 DB25M fan out cable 16 DB25M surge interface box 17 DB9 13 definition 11 RJ45 18 low profile bracket 7
10. I Connector Quad Octacable Use the following table if you need to build a cable for a proprietary serial device M2 X 0 4g THREADED INSERT 2 PLACESI T 533 6 28 Circuit 35 Pin RS 232 RS 422 RS 485 FD RS 485 HD 1 TXD1 TXD 1 TXD 1 TRXD 1 2 RI1 3 DCD1 4 DTR1 5 RTS1 TXD 1 TXD 1 TRXD 1 6 DSR1 7 RXD1 RXD 1 RXD 1 8 CTS1 RXD 1 RXD 1 9 TXD2 TXD 2 TXD 2 TRXD 2 10 RI2 11 DCD2 12 DTR2 13 RTS2 TXD 2 TXD 2 TRXD 2 14 DSR2 RocketPort INFINITY User Guide 2000465 Rev D Specifications and Notices 19 Specifications and Notices Pin RS 232 RS 422 RS 485 FD RS 485 HD 15 RXD2 RXD 2 RXD 2 16 CTS2 RXD 2 RXD 2 17 RJ45 18 GND 19 TXD3 TXD 3 TXD 3 TRXD 3 20 RI3 21 DCD3 22 DTR3 23 RTS3 TXD 3 TXD 3 TRXD 3 24 DSR3 25 RXD3 RXD 3 RXD 3 26 CTS3 RXD 3 RXD 3 27 TXD4 TXD 4 TXD 4 TRXD 4 28 RI4 29 DCD4 30 DTR4 31 RTS4 TXD 4 TXD 4 TRXD 4 32 DSR4 33 RXD4 RXD 4 RXD 4 34 CTS4 RXD 4 RXD 4 35 TXD5 TXD 5 TXD 5 TRXD 5 36 RI25 37 DCD5 38 DTR5 39 RTS5 TXD 5 TXD 5 TRXD 5 40 DSR5 41 RXD5 RXD 5 RXD 5 42 CTS5 RXD 5 RXD 5 43 TXD6 TXD 6 TXD 6 TRXD 6 44 RI6 45 DCD6 46 DTR6 A T RTS6 TXD 6 TXD 6 TRXD 6 48 DSR6 49 RXD6 RXD 6 RXD 6 50 CTS6 RXD 6 RXD 6 51 GND 52 4 Port 53 TXD7 TXD 7 TXD 7 TRXD 7 54 RI7 55 DCD7 56 DT
11. INFINITY in a Windows system make sure that you have located the device driver assembly to a location that is available to the host system before installing the card in the host You can use the Software and Documentation CD to locate the latest device drivers and documentation or use the files on the CD for your installation Optionally you can use the links in the following table You may want to record the model and serial number of the RocketPort INFINITY before installing the card in the event you need to call technical support Locating the Latest Drivers and Documentation This table contains links the software and installation documentation Optionally you can locate the latest device drivers software and installation documentation Software or Location Document Device drivers ftp ftp comtrol com html rp infinity drivers htm Diagnostic and Utilities User Guides ftp ftp comtrol com html rp infinity docs htm ftp ftp comtrol com html rp infinity diag htm RocketPort INFINITY User Guide 2000465 Rev D Overview 5 Overview 6 Overview RocketPort INFINITY User Guide 2000465 Rev D Installing the Card Card and Interface Installation This section discusses the following Installing the Card Attaching a Quad Octacable Interface Cable on Page 8 Attaching an Interface Box on Page 8 Installing a Rackmount Interface Box on Page 9 Calon Use
12. INITY User Guide 2000465 Rev D Specifications and Notices 21 Specifications and Notices FCC Notices Ports 1 16 Continued Ports 17 32 Continued Source Dest Pair Signal Source Dest Pair Signal J1 17 J2 48 V J3 17 J2 55 V J1 18 J2 49 V J3 18 J2 56 V J1 19 J2 50 V J3 19 N C J1 20 N C J3 20 N C J1 21 N C J3 21 N C J1 22 J2 40 GND J3 22 J2 34 GND J1 23 J2 39 GND J3 23 J2 33 GND J1 24 J2 39 GND J3 24 J2 32 GND J1 25 J2 45 1B RXCLK J3 25 J2 7 1B RXCLK J1 26 J2 15 2B RXDATA J3 26 J2 6 2B RXDATA J1 27 J2 14 3B RXDATB J3 27 J2 5 3B RXDATB J1 28 J2 13 4B RXCNVT J3 28 J2 4 4B RXCNVT J1 29 N C J3 29 N C J1 30 J2 12 5B TXDATB J3 30 J2 3 5B TXDATB J1 31 J2 11 6B TXDATA J3 31 J2 2 6B TXDATA J1 32 J2 10 7B TXCLK J3 32 J2 1 7B TXCLK J1 33 J2 9 8B TXCNVT J3 33 J2 60 8B TXCNVT J1 34 J2 51 V J3 34 J2 57 V J1 35 J2 52 V J3 35 J2 58 V J1 36 J2 53 V J3 36 J2 59 V J1 37 N C J3 37 N C Radio Frequency Interference RFI FCC 15 105 The RocketPort INFINITY has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC Rules when connected to e Quad octacable interface e Standard or surge interface boxes 4 8 16 32 port models The RocketPort INFINITY has been tested and found to comply with the limits for Class A digital devices pursuant to Part 15
13. N null modem cables DB25 15 DB9 12 RJ45 18 o octacable 68 pin VHDCI connector 19 DB25 connectors 14 DB9 connectors 11 installation 8 RJ45 connectors 17 P phone number Comtrol 29 Port Monitor 27 ports testing Linux 28 Microsoft systems 26 product overview 5 Q quadcable 68 pin VHDCI connector 19 DB25 connectors 14 DB9 connectors 11 installation 8 RJ45 connectors 17 R Rackmount interface box installation 9 RJ45 loopback plugs 18 null modem cables 18 signals 17 straight through cables 18 RS 232 DB25 null modem cables 15 DB25F standard interface box signals 15 DB25M fan out cable signals 14 DB25M surge interface box signals 15 DB9 null modem cables 12 32 Index DB9 cont signals 12 RJ45 null modem cables 18 signals 17 RS 422 DB25 null modem cables 16 DB25F standard interface box signals 15 DB25M fan out cable signals 14 DB25M surge interface box signals 15 DB9 null modem cables 12 signals 12 RJ45 null modem cables 18 signals 17 RS 485 DB25M fan out cable signals 14 DB25M surge interface box signals 15 DB9 signals 12 RJ45 signals 17 RS 485 full duplex DB25 null modem cable 16 DB9 null modem cables 12 RJ45 null modem cables 18 RS 485 half duplex 18 S Send and Receive Test Data 27 serial devices connect 11 signals DB9 12 RJ45 17 specifications product 19 straight through cables DB25 16 DB9 13 RJ45 18 surge interface box installation 8 T Technical
14. R7 57 RTS7 TXD 7 TXD 7 TRXD 7 58 DSR7 20 Specifications and Notices RocketPort INFINITY User Guide 2000465 Rev D Specifications and Notices Pin RS 232 RS 422 RS 485 FD RS 485 HD 59 RXD7 RXD 7 RXD 7 60 CTS7 RXD 7 RXD 7 61 TXD8 TXD 8 TXD 8 TRXD 8 62 RI8 63 DCD8 64 DTR8 65 RTS8 TXD 8 TXD 8 TRXD 8 66 DSR8 67 RXD8 RXD 8 RXD 8 68 CTS8 RXD 8 RXD 8 LFH60 and DB37M Multiplex Connectors DB9 and DB25 Interface Box Cable Use the following table if you need to build an interface cable Neoceesoee gt Neeeeseonosn o MccopsaonaolM MaGOoDDODD B U Oo 5 t Ports 1 16 Ports 17 32 Source Dest Pair Signal Source Dest Pair Signal J1 1 N C J3 1 N C J1 2 J2 44 GND J3 2 N C GND J1 3 J2 43 GND J3 3 J2 37 GND J1 4 J2 42 GND J3 4 J2 36 GND J1 5 J2 41 GND J3 5 J2 35 GND J1 6 J2 23 RESET J3 6 J2 8 RESET J1 7 J2 46 1A RXCLK J3 7 J2 24 1A RXCLK J1 8 J2 16 2A RXDATA J3 8 J2 25 2A RXDATA J1 9 J2 17 3A RXDATB J3 9 J2 26 3A RXDATB J1 10 J2 18 4A RXCNVT J3 10 J2 27 4A RXCNVT J1 11 N C J3 11 N C J1 12 J2 19 5A TXDATB J3 12 J2 28 5A TXDATB J1 13 J2 20 6A TXDATA J3 13 J2 29 6A TXDATA J1 14 3221 7A TXCLK J3 14 92 30 7A TXCLK J1 15 J2 22 8A TXCNVT J3 15 J2 31 8A TXCNVT J1 16 J2 47 V J3 16 J2 54 V Rocket Port INF
15. Support 29 Test Terminal 27 testing ports Linux 28 Microsoft systems 26 troubleshooting 25 W web site 29 RocketPort INFINITY User Guide 2000465 Rev D
16. able Straight through p p 3 2 3 RxD cables are used to TxD or TRxD 2 9 3 2 TxD or TRxD connect modems and other DTE devices For DTR 20 p 4 20 DTR example a straight GND T 5 7 GND through cable can be DSR 6 p 6 6 DSR used to connect COM2 RTS or TRxD 4 y 7 4 RTS or TRxD of one PC to a modem CTS 5 p gt 8 5 CTS RI 22 9 22 RI Interface boxes have alternate pins available for this signal Refer to Interface Box Signals for more information RocketPort INFINITY models with DB25 male connectors on the interface are shipped with a a single loopback plug RS 232 422 Wire the following pins together to build additional RS 232 422 plugs or replace a missing RS 232 422 loopback plug e Pins2to3 e Pins4 to 5 to 22 e Pins 6 to 8 to 20 You can wire the following pins together for an RS 422 only loopback plug e Pins 2 to3 e Pins 4to5 RS 232 422 Back View RocketPort INFINITY models with DB25 female connectors on the interface box are shipped with a a single loopback plug RS 232 422 Wire the following pins together to build additional RS 232 422 plugs or replace a missing RS 232 422 loopback plug RS 232 422 Back View Pin 13 mi Pin 1 e Pins 2 to 3 or alternately Pins 25 to 17 0500 ab dag x O e Pins 4 to 5 to 22 or alternately Pins 19 to 15 to 22 pin 95 Pin 14 Pins6to8to20 Female You can wire the following pins together for an RS 422 only loopback plug e P
17. c 8 Installing a Rackmount Interface BOX aaa reet UY EEA 9 Connecting Serial Devices aus Vr GN FN Vr d clau veio eren LL DTE Versus DOE eiri d P 11 DB9 Serial Cables and Loopback Plugs mine an Henna et nn 11 DEI sa ur rv I RH S m em 12 DEFAID aden Cables i ae 12 DB9 Null Modem Cables RS 422 or RS 485 Full Duplex 99999 rrYYY Y FLALII LAI enne enne 12 DB9 Straight Through Cables RS 232 or RS 485 Half Duplex esses 13 DEO Luophack ETHOL NOD MA ARA OAN em 13 DB25 Serial Cables and Loopback Plugs sssisacsssscccasaasssscesanasseocenaasssecennnnsseseenantsssenkannsseednnnssteasnninsseannnans 14 Fau cut Cable Ft iu ar aan 14 interac Bax A lou or HF YA A Sd CH DA GY NF HWN A Y PY PR 15 DE35 Wall Minden Cables Ri 222 ua 15 DB25 Null Modem Cables RS 422 or RS 485 Full Duplex esses enne enne 16 DB25 Straight Through Cables RS 232 or RS 485 Half Duplex sess 16 DB25M Fan out Cable Loopback PIugs ieh eee tet rhet t P exte eR nen 16 DESDE Standard Uuterfice DOR ient Er EU un 16 DB25Nt Surge Interface Box Loopback Plus anna ah S Ee Ec FM ER ON DYFAN eos 17 RJ45 Serial Cables and Loopback Plugss 44 ecce cette e eese eee te ee esten asses tease sette DDOD nn Unn nn etapa 17 II ITE E O TT T T 17 BJ45 Null Modem Cable B 23 uu GG ANNA CDY AR MBA NR NAW A NA AWR AA NA DAN yr 18 RJ45 Null Modem Cable RS 422 or RS 48
18. e following figures and table illustrate the signals present on DB9 connectors if you need to build your own null modem or straight through DB9 serial cables Quadcable octacable and the interface boxes use DB9 male connectors e DB9 Signals on Page 12 e DB9 Null Modem Cables RS 232 on Page 12 e DB9 Null Modem Cables RS 422 or RS 485 Full Duplex on Page 12 e DB9 Straight Through Cables RS 232 or RS 485 Half Duplex on Page 13 e DB9 Loopback Plugs on Page 13 RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices 11 Connecting Serial Devices DB9 Signals DB9 Null Modem Cables RS 232 DB9 Null Modem Cables RS 422 or RS 485 Full Duplex Refer to the manufacturer s installation documentation if you need help with the connector pinouts or cabling for the serial device DB9 Male Connector Signals Pin1 Pin 5 Ru Pin 6 Pin 9 Pini 97292 Be 222 Full Duplex Half Duplex 1 DCD Not used Not used Not used 2 RxD RxD RxD Not used 3 TxD TxD TxD TRxD 4 DTR Not used Not used Not used 5 Gnd Not used Not used Not used 6 DSR Not used Not used Not used 7 RTS TxD TxD TRxD 8 CTS RxD RxD Not used 9 RI Not used Not Used Not Used Pin 5 is tied to ground on the board but is not used in the cable Use the following figure if you need to build an RS 232 null modem cable A null modem cable is required for connectin
19. ector the interface box TT t LTT LFH6 Do not use force when connecting the cables Make sure that the connectors are properly aligned Note The 32 port card uses a Y cable that is labeled 1 16 and 17 32 on the connectors Tighten the retaining screws Power on the host system Click Cancel if a Found New Hardware message appears on a Windows operating system You are ready to install and configure the appropriate device driver For the latest software and documentation go to Locating the Latest Drivers and Documentation on Page 5 8 Card and Interface Installation RocketPort INFINITY User Guide 2000465 Rev D 7 Card and Interface Installation After installing the driver you should verify that the ports are functioning properly see the driver documentation and then connect your serial devices If necessary return to this guide for information about connecting serial devices Connecting Serial Devices on Page 11 Installing a Rackmount Interface Box Rackmount interface boxes are sturdy enough to allow you to stack several units on a shelf or you can mount it directly into a rack 1 2 aution Make sure that the host system is powered off before connecting the cable Place the Rackmount interface box on a stable surface or attach the L brackets to the interface box using the screws supplied with the unit and attach the L bracket into your rack Note You can mount the unit
20. em control signals such as RTS DTR CTS DSR DCD and RI along with the Tx and Rx signals When a signal is made HI in one line the corresponding signal line indicates this The Loopback Test changes the state of the lines and looks for the corresponding state change If it successfully recognizes all of these changes the port passes A failure on this test is not necessarily critical as it will depend on what is connected and how many signal lines are in use For example if you are using RS 232 in 3 wire mode Transmit Receive and Ground a failure will cause no discernible issue since the other signals are not being used If the port is configured for use as either RS 422 or RS 485 this test will fail and is expected to fail since RS 422 and RS 485 do not have the modem control signals that are present in RS 232 for which this test is designed Using Test Terminal The following procedure shows how to use Test Terminal to send and receive test to Test a Port data to the serial ports and run a loopback test 1 Stop all applications that may be accessing the ports such as RAS RRAS or any faxing or production software See the appropriate help systems or manuals for instructions on stopping these services or applications If another application is controlling the port then Test Terminal will be unable to open the port and an error message will be shown Note Remember to restart the application once testing of the ports has been completed
21. erface Installation RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices This section provides information about the RocketPort INFINITY connectors in the event that you need to build cables or loopback plugs e DB9 Serial Cables and Loopback Plugs on Page 11 e DB25 Serial Cables and Loopback Plugs on Page 14 e RJ45 Serial Cables and Loopback Plugs on Page 17 A loopback plug is a serial port plug with pins wired together that you can use with application for example the diagnostic Test Terminal or minicom to test serial ports See Before Calling Technical Support on Page 25 for information about using the test application shipped with the RocketPort INFINITY DTE Versus DCE Most devices except modems are Data Terminal Equipment DTE devices Modems are Data Communication Equipment DCE devices RocketPort INFINITY ports are configured as DTE How you build a cable depends on which device your are connecting to DTE or DCE For example you need a null modem cable to connect the COM ports COMI or COM2 on the computer or the RocketPort INFINITY ports to printers terminals bar code readers or DNC equipment If you are connecting a DTE device to a DCE device you need a straight through modem cable e Straight through cable DTE to DCE connects TxD to TxD and RxD to RxD e Null modem cable DTE to DTE connects TxD to RxD and RxD to TxD DB9 Serial Cables and Loopback Plugs Th
22. g DTE devices If you need RTS CTS DTR DSR RocketPort DTE Serial Device hardware flow control you can use DB9 DB9 DB25 the pinouts provided in the Signal Pins Pins Pins Signal following example TxD 3 2 3 RxD You may want to purchase or build RxD 2 q 3 2 TxD a straight through cable and RTS 7 Fe 8 5 CTS purchase a null modem adapter RI 9 gt gt 9 22 RI For example a null modem cable CTS 8 7 4 RTS can be used to connect COM2 of DSR 6 gt Ele 4 20 DTR one PC to COM2 of another PC DCD 1 ee 1 8 DCD Note RJ45 connectors are not DTR 4 6 6 DSR standardized Refer to your GND Bo 5 7 GND serial device documentation for signal information Use the following figure if you need to build RocketPort DTE Serial an RS 422 or RS 485 full duplex null modem OCC OFF Device cable A null modem cable is required for Signal Pins Signal Fins Signal connecting DTE devices TxD 7 P RxD Note RS 422 and RS 45 signals are not TxD 3 RxD standardized and each serial manufacturer uses different pinouts Refer to the serial device documentation to determine the pinouts for the signals above RxD RxD 8 4 TxD 2 TxD 12 Connecting Serial Devices RocketPort INFINITY User Guide 2000465 Rev D DB9 Straight Through Cables RS 232 or RS 485 Half Duplex DB9 Loopback Plugs Use the following figure if you need to build an RS 232 or RS 485 half duplex strai
23. ght through cable Straight through cables are used to connect modems and other DTE devices For example a straight through cable can be used to connect COM2 of one PC to a modem Note RJ45 connectors are not standardized Refer to your serial RocketPort DB9 TxD or TRxD 3 RTS or TRxD 7 Connecting Serial Devices DCE Serial Device DB9 Pins Pins Signal 1 8 DCD 2 3 RxD 3 2 TxD or TRxD gt 5 7 GND gt 6 6 DSR 7 4 RTS or TRxD 8 5 CTS 9 22 RI device documentation for signal information RocketPort INFINITY models with DB9 connectors on the interface are shipped with a a single loopback plug RS 232 422 Wire the following pins together to build additional plugs or replace a missing RS 232 422 loopback plug e Pins1to4to6 e Pins2to3 e Pins 7to8to9 RS 232 422 Back View Pin 1 r4 Pin 5 odd o Pin 6 Ie in 9 Wire these pins together if you want to build an RS 422 only loopback plug e Pins2to3 e Pins 7 to8 RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices 13 Connecting Serial Devices DB25 Serial Cables and Loopback Plugs Fan out Cable Signals This section describes DB25 cables and loopback plugs for the following models e Fan out Cable Signals quadcable and octacable e Interface Box Signals on Page 15 standard and surge models e DB25 Null Modem Cables RS 232 on Page 15 e DB25 Null Modem Cab
24. indicator is not supported on the RJ45 connector RJ45 Connector Signals FF Mb 2922 105 222 Full Duplex Hal Duplex 1 RTS TxD TxD TRxD al 2 DTR Not Used Not Used Not Used m 3 Gnd Not Usedt Not Usedt Not Used 4 TxD TxD TxD TRxD 5 RxD RxD RxD Not Used 6 DCD Not Used Not Used Not Used 7 DSR Not Used Not Used Not Used 8 CTS RxD RxD Not Used Pin 3 is tied to ground on the board but is not used in the cable RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices 17 Connecting Serial Devices RJ45 Null Modem Cable RS 232 RJ45 Null Modem Cable RS 422 or RS 485 Full Duplex RJ45 Straight Through Cable RS 232 or RS 485 Half Duplex RJ45 Loopback Plugs Use the following figure if you need to build an RS 232 null modem cable RocketPort nn ied Device A null modem cable is required for Signal Pins Pins Pins Signal connecting DTE devices TxD 4 p 2 3 RxD RxD 5 48 3 2 TxD RTS lm 5 CTS CTS 8 g 7 4 RTS DSR 7 ib er 4 20 DTR DCD 6 re 1 8 DCD DTR 2 6 6 DSR GND 3 5b 7 GND Use the following figure if you need to build DTE Serial an RS 422 null modem cable A null modem R Goke ai Hee _ is required for connecting DTE Signal Pins Signal evices TxD 1 RxD Note RS 422 pinouts are not standardized TxD 4 W RxD Each serial manufacturer uses RxD 8
25. ins 2 to 3 or alternately Pins 17 to 25 e Pins 4 to 5 or alternately Pins 15 to 19 16 Connecting Serial Devices RocketPort INFINITY User Guide 2000465 Rev D Connecting Serial Devices DB25M Surge Interface Box Loopback Plugs RocketPort INFINITY models with DB25 male connectors on the Surge interface box are shipped with a a single loopback plug RS 232 422 Wire the following pins together to build additional RS 232 422 plugs or replace a missing RS 232 422 loopback plug e Pins 2 to 3 or alternately Pins 17 to 25 e Pins 4 to 5 to 22 or alternately Pins 15 to 19 to 22 Pin 14 Pin 25 e Pins 6 to 8 to 20 You can wire the following pins together for an RS 422 only loopback plug e Pins 2 to 3 or alternately Pins 17 to 25 e Pins 4 to 5 or alternately Pins 15 to 19 RS 232 422 Back View RJ45 Serial Cables and Loopback Plugs RJ45 Signals This section describes RJ45 cables and loopback plugs for the Octacable and Rackmount interface boxes RJ45 Signals e RJ45 Null Modem Cable RS 232 on Page 18 e RJ45 Null Modem Cable RS 422 or RS 485 Full Duplex on Page 18 e RJ45 Straight Through Cable RS 232 or RS 485 Half Duplex on Page 18 e RJ45 Loopback Plugs on Page 18 There are no standards for RJ45 connector pinouts Refer to the manufacturer s installation documentation if you need help with connector pinouts or cabling for the serial device PIN 1 ww E H Note Ring
26. le lcom 1 which is a multiport serial I O test program You can use lcom in test mode to send test data to any serial port Icom is available on the Software and Documentation CD or you can download the latest version Note For assistance using lcom use the manual page lcom 1 that accompanies the program You can transfer a file using the following information The default settings are 9600 8 n 1 and no parity To send a file you can redirect output to a device for example cat etc inittab dev ttyRPO Sends the contents of the etc inittab file to the ttyRP0 device at 9600 baud 8 n 1 and no parity Use the following information if you need assistance changing or viewing the baud rate settings To change the baud rate use the following example which changes the baud rate to 19200 stty 19200 lt dev ttyRP0 To view the current serial port settings for ttyRP0 enter stty a lt dev ttyRP0 Note Settings changes via stty are only valid during current log in session For permanent setting changes use the etc inittab file Add the appropriate line or lines to the etc inittab file then restart Terminal Example T0 23 respawn sbin agetty L ttyRPO 57600 vt100 Modem Example T1 23 respawn sbin mgetty m AT amp F OK D x9 s 115200 ttyRPO Note If necessary see the manual pages for more information on mgetty 28 Troubleshooting RocketPort INFINITY User Guide 2000465 Rev D Troubleshoo
27. les RS 422 or RS 485 Full Duplex on Page 16 e DB25 Straight Through Cables RS 232 or RS 485 Half Duplex on Page 16 e DB25M Fan out Cable Loopback Plugs on Page 16 Note Refer to the manufacturer s installation documentation if you need help Refer to the manufacturer s installation documentation if you need help with the DB25F Standard Interface Box on Page 16 DB25M Surge Interface Box Loopback Plugs on Page 17 with connector pinouts or cabling for the serial device connector pinouts or cabling for the serial device DB25 Male Connector Signals Quad Octacables Pin 1 Pin 13 Pin 14 Pin 25 Ea LE S Full Duplex Halt Duplex 1 Not used Not used Not used Not used 2 TxD TxD TxD TRxD 3 RxD RxD RxD Not used 4 RTS TxD TxD TRxD 5 CTS RxD RxD Not used 6 DSR Not used Not used Not used 7 Gnd Not used Not used Not used 8 DCD Not used Not used Not used 9 to 19 Not used Not used Not used Not used 20 DTR Not used Not used Not used 21 Not used Not used Not used Not used 22 RI Not used Not used Not used 23 25 Not used Not used Not used Not used T Pin 7 is tied to ground on the board but is not used in the cable 14 Connecting Serial Devices RocketPort INFINITY User Guide 2000465 Rev D Interface Box Signals DB25 Null Modem Connecting Serial Devices Refer to the manufacturer s installation docu
28. mentation if you need help with the connector pinouts or cabling for the serial device DB25 Female Standard Interface Box DB 25 Male Surge Interface Box Connector Signals Pin 13 Pin 1 Pin 1 Pin 13 0000000000000 Pin 25 T Pin 14 Pin 14 Male Pin 25 Pino RS 292 RR 422 Full Duplex Halt Duplex 1 Not used Not used Not used Not used 2 TxD TxD TxD TRxD 3 RxD RxD RxD Not used 4 RTS TxD TxD TRxD 5 CTS RxD RxD Not used 6 DSR Not used Not used Not used 7 Gnd Not used Not used Not used 8 DCD Not used Not used Not used 15 CTS RxD RxD Not used 17 RxD RxD RxD Not used 19 RTS TxD TxD TRxD 20 DTR Not used Not used Not used 21 Not used Not used Not used Not used 22 RI Not used Not used Not used 23 24 Not used Not used Not used Not used 25 TxD TxD TxD TRxD Pin 7 is tied to ground on the board but is not used in the cable Use the following figure if you Cables RS 232 need to build an RS 232 null RocketPort DTE Serial Device modem cable A null modem Gn were DES DO cable is required for Signa lt 8 sins fins Signal E connecting DTE devices ok 5 1 5 T X 8 X You may want to purchase or RTS 4 8 5 CTS build a straight through cable RI 99 9 22 RI and purchase a null modem CTS 5 go 7 RTS adapter For example a null modem cable can be used to DSR 6 gt 4 20 DTR connect COM2 of one PC to DCD 8
29. mode while unattended press the Num Lock key to activate the screen 3 Enter 1 to 4 to test a port or ports on a specific RocketPort INFINITY or select S to run the stress test on all RocketPort INFINITY cards installed in the system Note The stress test reguires a loopback plug for each port on each card Use Ctrl Alt Delete to kill the diagnostic process at any time Testing a Port or Ports Enter A to test all ports on the RocketPort INFINITY or enter the port number of a port that you want to test and follow the instructions on the screen If you are testing all of the ports and have only one loopback plug you must move it from port to port during the test Stress Testing the RocketPort INFINITY The stress test uses a default configuration to simultaneously stream data to all ports of the RocketPort INFINITY cards in a system until you stop the test To stop the test and review the results of the stress test enter S To end the diagnostic you may need to select b to return to a screen that contains a q to quit Type reboot select Enter and remove the CD from the drive when prompted If the diagnostics did not detect a hardware problem you may have a device driver problem See Before Calling Technical Support on Page 25 for more information If the diagnostics could not find the card e Check for proper cable connections between the card and interface Verify your cables using Connecting Serial Devices on Page 11
30. n Make sure that the host system is powered off before connecting the cable Attach the 68 pin end of the quadcable or octacable to the card Do not use force when 3 connecting the cables Make Octacable sure that the connectors are DB9 properly aligned Tighten the retaining screws Power on the host system Click Cancel if a Found New Hardware message appears on a Windows operating system You are ready to install and configure the appropriate device driver For the latest software and documentation go to Locating the Latest Drivers and Documentation on Page 5 After installing the driver you should verify that the ports are functioning properly see the driver documentation and then connect your serial devices If necessary return to this guide for information about connecting serial devices Connecting Serial Devices on Page 11 Attaching an Interface Box Use this procedure to complete the installation with an interface box caution Do not connect the cable to the RocketPort DB37 _ INFINITY card or interface box when the computer is powered on Connecting the cable to the RocketPort A INFINITY card or interface box while the computer is powered on may damage the electronics on the card or interface box Make sure that the host system is powered off before connecting the cable Attach the LFH60 end of the interface cable to the RocketPort INFINITY card and the DB37 end to the conn
31. of the FCC Rules when connected to 16 or 32 port Rackmount interface boxes This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 22 Specifications and Notices RocketPort INFINITY User Guide 2000465 Rev D Labeling Requirements FCC 15 19 Modifications FCC 15 21 Serial Cables FCC 15 27 Specifications and Notices This equipment complies with Part 15 of FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation Changes or modifications to this equipment not expressly approved by Comtrol Corp
32. oration may void the user s authority to operate this equipment Depending on the interface box this equipment is certified for Class B operation when used with shielded cables RocketPort INFINITY User Guide 2000465 Rev D Specifications and Notices 23 Specifications and Notices 24 Specifications and Notices RocketPort INFINITY User Guide 2000465 Rev D Troubleshooting If you are experiencing problems with the RocketPort INFINITY review the troubleshooting procedures for your system before calling Technical Support Before Calling Technical Support Review the following information before calling Technical Support because they will request that you perform many of the procedures or verifications before they will be able to help you diagnose a problem e Verify the cabling using Connecting Serial Devices on Page 11 Note Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems e Ifyou have not done so run the diagnostics RocketPort INFINITY Diagnostics on Page 25 e Verify that you have installed the latest RocketPort INFINITY device driver see Locating the Latest Drivers and Documentation on Page 5 If necessary remove or update the existing driver using the procedures in the RocketPort INFINITY Device Driver Installation Guide for Windows or README file packaged with the FreeBSD Linux QNX or SCO OpenServer driver If none of the above w
33. ork you can refer to one of these subsections e Troubleshooting Windows Systems on Page 26 e Troubleshooting Linux Systems on Page 28 RocketPort INFINITY Diagnostics This subsection describes how to run the bootable diagnostic CD to verify that the RocketPort INFINITY hardware is functioning properly The RocketPort INFINITY is shipped with a bootable CD that executes hardware diagnostics In the event that you cannot locate the CD you can download the latest version and burn the iso image to a CD ROM You can use the diagnostic to e Confirm that the hardware is functioning e Determine resolutions to conflicts during installation e Perform a stress test on all RocketPort INFINITY ports in the system The diagnostic requires a loopback plug to test a port or ports A single loopback plug is shipped with the RocketPort INFINITY You can build additional loopback plugs or move the loopback plug to the port you want to test See Connecting Serial Devices on Page 11 if you want to build loopback plugs Use the following procedure to run the diagnostics 1 Insert the bootable CD that contains the diagnostic and restart your machine The diagnostic starts automatically and takes a few minutes before the first Screen appears 2 Press Enter at the disclaimer screen to begin the diagnostic RocketPort INFINITY User Guide 2000465 Rev D Troubleshooting 25 Troubleshooting Note If the diagnostic goes into sleep
34. tallation procedure It is not necessary to reboot the PC after installation 26 Troubleshooting RocketPort INFINITY User Guide 2000465 Rev D Troubleshooting The Comtrol Utility package includes the following applications that you can access from the Comtrol Program group e Test Terminal can be used to troubleshoot communications on a port by port basis Test Terminal requires a loopback plug You can build a loopback plug if you are missing the loopback plug shipped with the RocketPort INFINITY Connecting Serial Devices on Page 11 e Port Monitor checks for errors modem control and status signals In addition it provides you with raw byte input and output counts Use the following procedures to run Test Terminal tests Test Terminal This subsection provides background information about the two tests procedures Explanation in the following subsection Send and Receive Test Data This sends data out the transmit line to the loopback plug which has the transmit and receive pins connected thus sending the data back through the Rx line to Test Terminal which then displays the received data in the terminal window for that port This test is only testing the Tx and Rx signal lines and nothing else This test works in either RS 232 or RS 422 modes as both modes have transmit and receive capability A failure in this test will essentially prevent the port from working in any manner Loopback Test This tests all of the mod
35. the following procedure to install a RocketPort INFINITY card 1 Sr Oo RO nm o 10 11 12 Turn off the host computer Remove the system cover from your computer Select a PCI or PCI X expansion slot Remove the slot cover or release the clamp If necessary replace the low profile mounting bracket with the standard mounting bracket shipped with the RocketPort INFINITY Insert the card into the slot and seat it securely Reinstall the expansion slot retaining screw or clamp Attach the appropriate interface cable or box to the RocketPort INFINITY e Attaching a Quad Octacable Interface Cable below e Attaching an Interface Box on Page 8 e Installing a Rackmount Interface Box on Page 9 Do not connect an interface box to the card when the host system is powered on this can cause card failure After connecting the interface cable or box replace the system cover on your computer Power on your host system Click Cancel if a Found New Hardware message appears on a Windows operating system Install the latest device driver for your operating system See Locating the Latest Drivers and Documentation on Page 5 to locate the latest driver and installation documentation 2000465 Rev D Card and Interface Installation 7 Card and Interface Installation Attaching a Quad Octacable Interface Cable Use this procedure to complete the quadcable or octacable installation 1 2 Cautio
36. ting Testing with You can also use minicom which shipped with most Linux distributions to test the minicom serial ports A Comtrol document is available for using minicom Technical Support Comtrol has a staff of support technicians available to help you You should review Before Calling Technical Support on Page 25 before calling Technical Support If you call for Technical Support please have the following information available Model number Serial number Interface type Operating system type release and service package and if Linux the kernel version Device driver version Computer make model speed and single or dual processor List other devices in the computer and their addresses Contact Method Corporate Headquarters Support http www comtrol com pub en Support Device drivers ftp ftp comtrol com html rp infinity drivers htm Diagnostic and Utilities ftp ftp comtrol com html rp infinity diag htm Web site http www comtrol com Phone 163 494 4100 Downloads ftp ftp comtrol com html default htm RocketPort INFINITY User Guide 2000465 Rev D Troubleshooting 29 Troubleshooting 30 Troubleshooting RocketPort INFINITY User Guide 2000465 Rev D Index A attach interface 8 serial devices 11 B bootable diagnostic using 25 C card installation 7 troubleshooting 25 Comtrol contact information 29 connect serial devices 11 connector 68 pin VHDC
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