Home

SIP Trunk Installation & User Guide

image

Contents

1. Network SIP Trunks bb Mirror Port Ethernet Tap Network Diagram Important Terms The following terms are used repeatedly throughout this guide A Site is a location within your network where a Base Unit has been installed Each Base Unit has a unique number Site Number and name All Base Units communicate with a central Traffic Hub that temporarily stores data before it is transferred to the users PC or server The PrilinkNM application is a Windows based software application installed on the users PC or server that provides SIP data visualization and analysis functions Units of Digital Information Bandwidth measurements are reported in bytes B and speed measurements are reported in bits per second bps Where prefixes are used to indicate multiples of bits or bytes e g K M G they are consistently used in the decimal sense i e 1 KB 1000 Bytes Rev 117 3 SIP Trunk Installation amp User Guide Installation Hardware A Prilink Base Unit collects and analyzes SIP traffic Depth 4 7 120mm data by monitoring 10 100 1000 Ethernet circuits 4 88 124mm through its monitor ports T 8 21mm Additional components required for installation are m E ia pictured below Ethernet Tap amp PSU optional Cat5e UTP STP Base Unit Ethernet Tap Ethernet Tap Cable Power Supply Power Supply Step 1 Identify the circuit from your SIP network provider that you wish to monitor R
2. OR e the number of calls during the hour was above a user defined maximum In the example above an alert is raised only on weekends Sat Sun all hours if the number of calls during an hour is less than 100 or more than 150 Rev 117 21
3. from this address Once an IP address is acquired the Base Unit will attempt to establish connection with the Traffic Hub The status LED will begin to flash once connection is established It normally takes approx 30s after boot up for the status LED to begin flashing Software PrilinkNM client software can be installed on any Windows based PC or server Simply execute the prilinknm 0 19 0 exe installer that you downloaded when subscribing to Prilink SIP trunk service Rev 117 SIP Trunk Installation amp User Guide Getting Started To begin accessing SIP trunk data start the PrilinkNM client software PrilinkNM Login You will be prompted for a password to begin Enter o Me the password that was supplied to you when you License 8193 0 0 subscribed to Prilink SIP trunk service User lp serverol43_admin Expiry PA If you have forgotten your password please contact Prilink support at 1 866 261 0649 or Password support prilink com Cancel The application can be navigated almost exclusively with the keyboard using the Esc back Enter Arrow and PageUp PageDown keys Site Status After successful login you will be presented with a list of sites that are equipped with a SIP trunk monitor Base Unit Check the status line at the top of the screen to verify that you are communicating with the traffic hub look for server connect name siteNum local run time For each site the local clock T
4. three main purposes e to assign meaningful names to SIP numbers SIP trunks IP trunks and other items appearing in the Traffic Summary screen e to define new items that may not appear in the Traffic Summary screen because they are not active enough to fall in the top 100 in their traffic category e to quickly access traffic data for any of the above items directly from the Site Status screen There are two ways to add new items to the network table through the Traffic Summary screen and by manual definition Adding Entries through Traffic Summary Any item appearing in the Traffic Summary screen can be added to the network table as follows e Select the item with the arrow keys e Press Enter key to access Traffic Summary menu and choose Add to Network Table When you add an item to the network table you can also assign a meaningful name and a color for quick visual identification In the example below we add our most active SIP number to our network table Rev 117 17 SIP Trunk Installation amp User Guide 2015 05 05 Select an item with arrow keys and hit Enter 1235552648 23 In the Traffic Summary Menu choose Add TIET i to Network Table anonymous 1235550718 Enter a meaningful name and hit Enter Name Business Application x 0K Cancer Select a color with arrow keys and hit Enter 1 Tue 2015 05 05 Item name and color are updated Business Application X int 1235556322 ext anonymous A
5. total time that the trunk has been idle alarm Menu Use the up down arrow keys to select a site and hit Enter to bring up TEE FT the Site Status Menu Note Most screens have a menu of options that is accessed by the Enter key and can be closed by the Esc key Network Table Report N e The options Traffic Summary Network Table Report and SIP Trunk Alert SIP Trunk Alert are documented in the following sections Rename Site e Select Rename Site to change the site name Exit Esc e Select Exit to close the application same as using the Esc key Traffic Summary Selecting option Traffic Summary from the Site Status menu provides access to the last 512 days of traffic data for the current site Use the Esc key at any time to return to the Site Status screen Navigation The Traffic Summary screen can display several different types of traffic Use the PageUp PageDown keys to cycle through available traffic types Individual items within the traffic summary grid can be selected using the arrow keys Up to 3 days of data are shown on the grid at a time To move forward or backward in time use the right left arrow keys to move the current selection off the page You can also select a date directly from the Traffic Summary menu as described later in the Menu section Rev 117 7 SIP Trunk Installation amp User Guide Reading the Display A line found at the top of the screen displays the current traffic type and the it
6. 5 2015 are shown The vertical bar graph shows the percentage of total daily traffic represented by each item For SIP traffic types this is based on the total number of calls broken down into answered yellow and not answered fed calls For IP traffic types this is based on total bandwidth utilization oO ct O ct He El ble El e Am An oor EX E A IT rt Rev 117 8 SIP Trunk Installation amp User Guide Menu Hit the Enter key to bring up the Traffic Summary Menu e The options Month and Day are documented in the following sections Month Traffic View and Day Traffic View Month a AS L ay e The Select Date option lets you quickly navigate to a date in the last Select Date 512 days Arki to Neiwork Tahle e The Add to Network Table option adds the current item selected to a user customized list called the network table more on this in section Network Table e The Return option returns to the Site Status screen Month Traffic View The Month Traffic View allows you to survey a full month of statistics for a specific SIP number SIP trunk or IP item There are two ways to access the Month Traffic View for a particular network item e From the Traffic Summary Grid highlight an item with the arrow keys hit Enter to bring up the Traffic Summary menu and choose Month e From the Network Table highlight an item with the arrow keys hit Enter to bring up the Network Table menu
7. PRILINK http www prilink com Tel 905 882 4488 1 866 261 0649 Fax 905 597 1139 Sales prilink com SIP Trunk Installation amp User Guide SIP Trunk Installation amp User Guide Table of Contents OV CROW ee Feces od EE E ed e o een ad 3 IMPOR BCU ING a A E ri 3 Units or Distant marear 3 ITS Ca ALTON ais iii ii 4 e 4 O tas sisters rex eet css cns E sa a uw a ecu cscs Sug wa ta Rs wd a Rene tun oR 5 Ei e A A 6 ENILE CUT EENE TE at sect an asventnan tunes E A tee E ETE A A T N E dese ten staat A ates 6 RR 7 O nee 7 Navi gat ODN sesh cesses can eissiee E id 7 Readins the DIS DIAY ay sicrvodastincatocseneat tonsa a T N T ivsouacatteeatsevaners 8 Menos 9 MONTA TAO VIEW Ss 9 A A EE sation se eters ante ice nee A scious EE ase sou iateekigee settee gates 10 A O Ne oe rT ere ee 10 oi cig gl comer er ae renner earner et Stee ae eer cent ee ee ener Sn ae er eee eee ee ae ee ee ON 11 PP A RR 11 DAA a cade 12 y AAA P RR RA 13 A RO O OOO O O saree wees cae aace nates 13 SIP TUNK A SAA ASA AR 15 IP UE es A O A tand Gat aan tascte 16 Network Table iii aia id DiaoEdd 17 Adding Entries through Traffic SUMMA Vaciar diia 17 Manually Detinins new Entes e aeracaermrceionwns 18 ROD AS A 19 SLP AS asias 20 TYDES OL PMOL Sara 21 Rev 117 2 SIP Trunk Installation amp User Guide Overview This guide documents Prilink SIP Trunk Management version 0 19 0 p Public Private 3 7 Network ET Carrier
8. ame is prefixed with the date of the data contained in the file and the site name The format of the date prefix is YY MMDD e g 150225 SiteA Summary Report pdf for February 25th 2015 The files created are summarized below Summary Report pdf A fully formatted PDF report with tables and graphs containing a summary of the top SIP trunks SIP numbers IP trunks and IP addresses Summary Report csv A text version of the above with tables only Comma delimited text file SIP Trunk Records csv Raw 15 minute traffic data for each SIP trunk Comma delimited text file SIP CDR csv Call Detail Records for each sip call Comma delimited text file IP Trunk Records csv Raw 15 minute traffic data for each IP trunk Comma delimited text file IP CDR csv Connection Detail Records for each IP session Comma delimited text file SIP Trunk Alerts Users can be alerted by E mail ae a and SMS when potential SIP zelling trunk issues arise email Blockage Not ans gt 5 minimum 10 calls hr Peak Channel Peak channel gt 60 Select a site from the Site Status a cold 400 Hes eas ee ke aa screen hit Enter to access the a Site Status menu and choose SIP Trunk Alert call 0 0 hr Sun Sun hr 0 0 Alert definitions are outlined in LAOS the Settings section while veak channel current alert status is indicated in mea the Status Panel section O trorrio 1 Rev 117 20 SIP Trunk Installation amp User Guide Types of Ale
9. and choose traffic Hit the Esc key at any time to return to the Traffic Summary or Site Status screen The Month Traffic View has a line at the top of screen identifying the network item on display The display is organized into 3 columns of information with each row representing a day in the month Use the up down arrow key to navigate through the month with the most recent day appearing at the top As you highlight each day with the up down 2 n arrow keys the legend above each column updates to indicate the numeric values for each bar 3 Days of the month i The information in each column depends on traffic type but all traffic types share a common menu Rev 117 9 SIP Trunk Installation amp User Guide Menu Select Month SIP Number Hit the Enter key to bring up the Traffic Summary Menu The Day option is documented in the section Day Traffic View e The Select Month option lets you change the month on display The Return options returns to the Traffic Summary or Site Status Return Esc screen The columns displayed in the Month Traffic View depend on the traffic type For SIP numbers the columns are described below Be see ot ans fail 16 The call volume column graphs the total number of call attempts during each day regardless of whether the calls were answered or not The second column splits call volume into answered yellow and not answered fed calls The number appe
10. aring to the right of each bar is the total call volume The third column splits not answered calls into cancel blue and fail purple Cancel represents abandoned calls while fail represents calls with a SIP response code in the range 4xx 5xx 6xx indicating failure The number appearing to the right of each bar is the total number of not answered calls Rev 117 10 SIP Trunk Installation amp User Guide SIP Trunk The columns displayed in the Month Traffic View for SIP trunks are described below Circuit The circuit column graphs the maximum 15 03 31 simultaneous calls reached during each day 15 03 30 Y The column header includes a breakdown of nadas incoming and outgoing peaks gt 15 03 28 15 03 out 134 The call column graphs the total number of call attempts during each day regardless of whether the calls were answered or not Each bar is divided into incoming blue and outgoing purple calls Call 1 73 K ans 1 68 K The third column is similar to the call column except that divides the bars into answered yellow and not answered red calls mes OS IP Trunk The columns displayed in the Month Traffic View for IP trunks are described below bandwidth byte 00 last 24 hr 75 M 75 M E a e 15 1 68 M 15 02 05 ee a OF Wed 15 02 04 l The bandwidth column graphs the total number of bytes exchanged during each day while the speed column graphs the peak bit rate ach
11. efined items those with the term user appearing beside the traffic type you will be able to edit all criteria For items added through the traffic summary grid you will only be able to edit the name you have assigned The traffic option provides access to the Month Traffic view for the highlighted item as described in the section Month Traffic View This fulfils the third purpose of the network table to provide quick access to traffic data for important network items without searching through the Traffic Summary screen Report Selecting option Report from the Site Status menu allows you to export raw and summary data in CSV and PDF format You will be prompted to select a date to export Each date is listed in YY Mon dd format May 05 A 1 appears beside each date that has data available to export A 0 indicates that no data is available to export and choosing that date will not create any reports Rev 117 19 SIP Trunk Installation amp User Guide Browse For Folder Once a date has been selected you will be prompted to Select folder to save reports browse for a folder to save reports This is the folder in which C p 8193 005 the exported CSV and PDF files will be created WB Computer Once you hit OK and the report process completes Windows a os c explorer will open to display the files in the folder that you Ei ip selected a di 8193 There are up to 6 export files created Each file n
12. em selected Current Site Traffic Type Selected Item Description and Statistics sip number Scanning through the Traffic Summary screen using the PageUp PageDown keys reveals 5 distinct traffic types SIP Number Each item in this section is a unique SIP address phone number SIP Trunk Each item in this section is a unique SIP trunk identified by IP address and transport layer port number IP IP Each item in the section is a unique pair of IP addresses IP Port Each item in this section is a unique combination of IP address and transport layer port number IP Trunk Each item in this section is a unique pair of MAC addresses an IP trunk Each page is arranged into columns that display the most active items for a particular day The columns are sorted by call volume for SIP traffic types or bandwidth for IP traffic types Each column covers a 24 hour period as indicated in the column header The first column covers the last 24 hours while the remaining columns each cover a calendar day beginning at 12 00 AM Each column can contain up to 100 items which are displayed 25 items per page Use the up down arrow keys to navigate off the current page to access the full list Use the left right arrow keys to navigate forwards or backwards through time The example on the left shows a typical column in the 4A traffic summary grid for type SIP Number The most active SIP phone numbers for Wednesday March 2
13. he 24 hour period In summary mode the bottom table appears as follows direction AA The left half of the table gives a maxTrk 3 7 30 breakdown of traffic based on call state as well as the maximum simultaneous calls reached ais cli maxTrk ans error live n ns cancel n ns fail n ns error The right half of the table gives a breakdown of failed calls based on SIP response code n ns fail response code 404 Mot found 481 Call leg does not exist 486 Busy here IP Trunk The Day Traffic View for IP Trunks is split into bandwidth speed graphs and an IP session table 10 x 198 51 100 195 A 192 0 2 16 B 198 51 100 195 A Bandwidth Rev 117 16 SIP Trunk Installation amp User Guide The yellow indicator line on each graph shows your current position in time The table on the right side of the screen displays all IP sessions during the selected 15 minute interval 12 14 gt as bandwidth 238 M byte Use the up down arrow keys to highlight different IP sessions 199 571 100 195 4 192 0216 B ES An IP session is described by 198 51 100 195 A ATA AC source and destination IP 192 0 2 16 8 TEE address port number The bi 198 51 100 195 4 directional bandwidth used by 192 0 2 16 B 2948 each session is displayed alongside peak speed These figures are color coded to match the graph legends ESE 192 0 2 16 B Network Table The Network Table serves
14. ieved Note the legend at the top of both columns to understand the Rev 117 11 SIP Trunk Installation amp User Guide direction of traffic represented by each bar A and B are the labels assigned to each MAC address in an IP trunk The number displayed to the right of the bars is the maximum of the two directions The IP session index column is a measure of the total number of IP sessions An IP session is an exchange of IP network traffic uniquely identified by source and destination IP address port number The non IP traffic column gives the percentage of traffic that is not IPv4 or IPv6 The active 15 min column gives the total number of 15 minute intervals during which some network traffic was exchanged If this number is less than 96 then the IP trunk was idle for at least 15 minutes during the day Day Traffic View The Day Traffic View allows you to drill down on a 24 hour period for a specific SIP number SIP trunk or IP item There are two ways to access the Day Traffic View for a particular network item e From the Traffic Summary Grid highlight an item with the arrow keys hit Enter to bring up the Traffic Summary menu and choose Day e From the Month Traffic View highlight a date with the arrow keys hit Enter to bring up the menu and choose Day Hit the Esc key at any time to return to the Traffic Summary or Month Traffic screen In the Day Traffic View the 24 hour period is divided into 15 minute inter
15. non int 12355 Anon Manually Defining new Entries The second method of adding entries to the network table is performed from the Site Status screen by hitting Enter to bring up the Site Status menu and selecting Network Table 000 sip number Business Application X int 1235552648 001 o m r 002 003 This sample network table has one item created in the previous section via the Traffic Summary Rev 117 18 SIP Trunk Installation amp User Guide traffic To add a new item To delete an item To edit an item Use the up down arrow keys to highlight a row in the network table and hit Enter to bring up the network table menu From here you can not only add new items but also to delete or edit exiting items Choose add from the network table menu it does not matter which item is highlighted when you bring up the menu your new item will be appended to the end of the network table Select traffic type IP IP port IP IP or SIP number Enter criteria to define the new item along with a meaningful name You will notice the term user appearing beside the traffic type of your newly created item this is to distinguish it from items added through the Traffic Summary screen Highlight the item you wish to delete hit Enter to bring up the network table menu and choose delete Highlight the item you wish to edit hit Enter to bring up the network table menu and choose edit For custom d
16. oronto East 0 Jul O 11 09 30 12D 14hr time on the Base Unit is displayed beside site name along with the amount of Toronto South 2 Jul 07 11 09 30 43D 1lihr time it has been running Toronto West 11 Julfoy 11 09 30 60D 1 8hr Montreal 3 Jul 07 11 09 30 42D ihr If a Base Unit has not established a connection with the traffic hub its time will Hew fork de ee De blank In this case check Buffalo 6 do ob con one that the status LED on the unit is flashing and that your software client shows Calgary 8 JulfOF 09 09 30 62D server connect Laval 4 gulfoyv 11 09 30 86D 1i0hr Rochester 17 Jul Rev 117 6 SIP Trunk Installation amp User Guide monitor item 15 min period Carrieri SIF max channel 30 ans YO nins CarrierB SIP max Channel O ans nins C 2 O hr 36 min Next to local run time is a live summary of the last 15 minutes of activity on each SIP trunk Included are the peak simultaneous calls max channel the number of answered calls ans and the number of not answered call attempts nAns If a SIP trunk is idle for a full 15 minute interval no calls answered or not answered then the idle count for that SIP trunk is incremented The idle count column shows the number of 15 minute intervals over the last 24 hours during which the SIP trunk was idle If the SIP trunk is currently idle and has been idle over 15 minutes then a red square is displayed at the end of the row along with the
17. outer Gateway SBC IP PBX IP Circuit Carrying SIP Trunk Network Provider Step 2 Method 1 Ethernet Tap Connect your existing Ethernet cable from network provider equipment to a Live port on the Ethernet tap Route a new Cat5e UTP STP cable between the other Live port on the Ethernet tap and your SIP equipment Check the Link Activity indicators on your equipment ports to see whether data is flowing through the Live ports with tap power disconnected Finally plug the Ethernet tap power supply into an available outlet Passive Ethernet Tap Feriis Par NN SITO a SIP Trunk Network Provider Method 2 Mirror Span Port If available configure your router to send a copy of network packets from your SIP provider to designated mirror span ports Rev 117 4 SIP Trunk Installation amp User Guide Step 3 Step 4 Route 2 Cat5e UTP STP cables from the monitor ports on the Base Unit to the monitor ports on the Ethernet tap or to mirror span ports if using method 2 ANS Network Provider Connect the LAN port on the Base Unit to your network Using the power supply and cord included connect the DC power port to an available outlet NS Network Provider Once powered on the Base Unit will attempt to acquire an IP address through DHCP Note the MAC address printed on the Base Unit and ensure that your DHCP server is permitted to accept a request
18. rts There are 3 major types of alerts To change or review alert definitions hit Enter to access the Alert Menu and choose Edit Alert Settings For each alarm there is a checkbox that indicates if e mail SMS notification is enabled along with a brief description of the alert Call Blockage Alert This alert is intended to notify users in the event of high call blockage At the end of every hour an alert is raised if both of the following hold e the percentage of unanswered calls during the hour was above a user defined minimum AND e the total number of call attempts during the hour was above a user defined minimum In the example above an alert is raised if more than 10 calls are attempted in an hour and more than 1 are not answered Peak Circuit Alert peak circuit This alert is intended to notify users in the event of high network utilization An alert is raised immediately when the number of simultaneous calls exceeds a user defined maximum In the example above an alert is raised when the number of active calls exceeds 10 Traffic Pattern Alert This alert is intended to notify users when call volume deviates from expected patterns Up to 2 traffic patterns can be defined labelled traffic O and traffic 1 At the end of each hour an alert is raised if the following holds e the hour falls in a user defined time period based on weekday and hour AND e the number of calls during the hour was below a user defined minimum
19. t number The phone numbers involved in the call internal private and external public including name display if available The call was answered In this case the duration of the call is added at the end of the record The call was not answered but not as as result of error The client cancelled the request before a response was received i e abandoned call The call was not answered as a result of a SIP failure response In this case the SIP failure response code is added at the end of the record along with the closest Q 931 equivalent call state Rev 117 14 SIP Trunk Installation amp User Guide SIP Trunk The Day Traffic View for SIP numbers is split into call volume max circuit graphs and a CDR table 00 01 37 ength 00 07 59 00 00 44 ength 00 02 18 The call volume graph and CDR table are the same for both SIP number and SIP trunk traffic types see the previous section SIP Number for details 2 METLE da Each bar in the circuit graph represents the maximum number of simultaneous calls reached in the15 minute interval em iQ Es IR E 13 24 15 126 27 16 E E 20 21 22 23 Rev 117 15 SIP Trunk Installation amp User Guide The Day Traffic View menu for SIP trunks accessed by hitting Enter key features an option called Call Records Summary This option toggles between displaying individual CDR in the bottom table or an overall summary of t
20. vals Use the left right arrow keys to move backwards and forwards in time Note the vertical indicator line on any graphs in the display to see your current position in time As you move through time you will notice the numbers in the graph legends update to reflect the statistics for the selected 15 minute interval The contents of the view depend on the traffic type but all traffic types share some common menu options Rev 117 12 SIP Trunk Installation amp User Guide Menu Select Date Scale Auto Fixed Direction Call Records Summary Copy Data to Clipboard P Return Esc SIP Number The Select Date option allows you to change the date on display The Scale Auto Fixed option toggles between a fixed y axis for all dates or a y axis that adjusts to the maximum for each date The Direction option toggles between displaying incoming outgoing or all traffic Only available for SIP trunk traffic type The Call Records Summary option is only available for SIP trunk traffic type see SIP Trunk for more details The Copy Data to Clipboard option copies CDR to the clipboard in comma separated text format so that you can easily paste into spreadsheet applications like MS Excel You can choose to copy only the 15 minute interval selected or the full 24 hours You also have the option filter by call state The Day Traffic View for SIP numbers is split into a call volume graph and a CDR table 1235552648 sev
21. vvvVve 12359 1235 12359 1235552 11 10 54 0 648 Call Detail Records 1235552648 1235552484 state ns release ns release release length 00 05 03 an ans release len 00 00 29 ans release length 00 00 57 1235552476 ans release length ans release ans release ans release Rev 117 13 SIP Trunk Installation amp User Guide cancel 16 Al i ln T ul l Ll aldo M wt 9 12 08 30 06 44 N A 14 18 Each bar in the call volume graph represents the total number of call attempts in the 15 minute interval subdivided into O Answered O Cancel abandoned call O rail SIP response code AXx OXX 6XX indicating failure 20 21 The table at the bottom of the screen contains CDR for all calls in the 15 minute interval selected Use the up down arrow keys to scroll through the full list of records trunk dir int number in 1235556322 anonymous anonymous anonymous anonymous 1235556322 1235598559 ext number 1235550461 call state ans release cancel cancel cancel n ns fail ans release ans release 00 01 57 length 404 ient ror Not foung length 00 01 06 00 01 09 length anonymous 12355511998 ans release length 00 00 41 The fields included in each record are as follows The time that the call was initiated The SIP trunk id The direction of the call incoming or outgoing setup time trunk dir int ex

Download Pdf Manuals

image

Related Search

Related Contents

Sennheiser RS 2400 V4  Aviation icountPDZ2 User Manual  START-S12  Débuter sur Twitter  STM Small Loft 13"  Manual - Soniq  Samsung Gear 2 Neo Benutzerhandbuch    Bulletin Municipal juillet 2014  Rheem Value Series: Single Stage Tax Credit Form  

Copyright © All rights reserved.
DMCA: DMCA_mwitty#outlook.com.