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IBM FAStT EXP500 Installation and User's Guide

1. EN l N HMHH rf tf H Expansion unit ID labels S rial number label D 1 Install the expansion unit ID labels a Verify the setting of the tray number switches 0 9 b Apply the expansion unit ID labels that match the setting for the tray number switches 2 Continue with Cabling the expansion unit Cabling the expansion unit This section provides the FC expansion unit power cabling information After you attach your expansion unit power cables use the instruction provided in Turning the expansion unit on and off on page 36 for the initial startup of the expansion unit The IBM FAStT EXP500 provides redundant loop support A redundant FAStT EXP500 loop consists of one or more expansion units connected to a host controller using two sets of FC cables If one FC fails the host will use the other FAStT EXP500 loop to maintain I O to the FAStT EXP500 array group Fibre Channel loop
2. page 40 Power on LED General system Blank tray filler error LED Drive CRU i TMNT eE A E Tray handle Latch Activity LED Fault LED 3 Determine the bay into which you want to install the drive 4 Remove the blank tray a Insert a finger into the square hole at the top of the blank tray to grip and pull the tray out of the drive bay b Save the blank tray for later use 5 Install the drive CRU Note The hard disk drive comes with a tray already attached Do not attempt to detach the drive J from the tray K a Release the blue latch on the drive CRU by pressing on the inside of the bottom of the tray handle b Pull the handle J on the tray out into the open position c Slide the drive CRU into the empty bay until the tray handle touches the expansion unit bezel d Push the tray handle H down into the closed latched position 24 IBM FAStT EXP500 Installation and User s Guide 6 If you are installing a slim line drive continue with step 6a Otherwise go to step 7 a Locate the filler piece on the inside of the blank tray b Pull up on the small latch inside the blank tray to release the filler piece c Tilt the filler piece up from the blank tray H then remove it from the tray as shown in the following i
3. AC power connectors Hot swap power supply bays AC power connectors The power cords for the power supplies connect here Fault LEDs These amber Fault LEDs light if a power supply failure occurs or if the power supply is turned off Levers Use these locking handles to remove or install a power supply Power LEDs These green LEDs light when the expansion unit is turned on and receiving ac power Power supply CRUs The two hot swap power supplies are located here Both power supply CRUs must be installed even if one power supply is not operational Power switches Use these switches to turn the power supplies on and off You must turn both switches on to take advantage of the redundant power supplies IBM FAStT EXP500 Installation and User s Guide Fan controls and indicators The fans in your FAStT EXP500 are hot swappable and redundant This means that your FAStT EXP500 will continue to operate if a fan fails It also means that you can remove and replace the fan while the FAStT EXP500 is on and accessing drives Attention The fans in your expansion unit draw in fresh air and force out hot air These fans are hot swappable and redundant however when one fan fails the fan unit must be replaced within 48 hours in order to maintain redundancy and optimum cooling When you replace
4. GBIC input port Lever Lever I I I VA Tel i o o Y of oof lo Tadd te o J t TL O i 6 O MAD S STS z Vl o Ul g ESM boards ESM boards The environmental services monitor ESM boards contain the expansion unit controls switches and LEDs Each ESM board has two GBIC ports for connecting the expansion unit to the controller Fault LEDs These amber LEDs light when an ESM board failure occurs GBIC input ports The two GBIC input ports are for attaching the optional GBICs to the expansion unit GBIC output ports The two GBIC output ports are for attaching the optional GBICs to the expansion unit The optional GBICs input and output are for attaching your optical cables to the expansion unit then to the controller or additional expansion units Insert the GBICs in the expansion unit GBIC ports and attach your FC cables to the GBICs then connect the FC cables to the controller or additional expansion units ID conflict LEDs These amber LEDs light if the expansion unit tray ID settings for the ESM boards do not match In this case the expansion unit uses the tray number of the left ESM board Input Output bypass LEDs These amber LEDs light when no valid input signal is detected and when no data is passed through the port
5. 16 Completing the installation 0 0 000000002000 19 Chapter 3 Installing and replacing devices 21 Handling static sensitive devices 2 0000 eee eee 22 Working with hot swap drives 0000 eee ees 22 Working with hot swap power supplies 2004 27 Working with hot swap ESM boards 200 30 Working with GBICs 2 2 2 2002000000 ee ee 31 Working with hot swap cooling fans 0 0 005200 35 Turning the expansion unit on and off 2222004 36 Chapter 4 Solving problems 20 39 Troubleshooting 2a 4 Se Ge hee de PE Pe ee ee eas 40 Chapter 5 Getting help and technical assistance 43 Before youcall 0 daere akee e ee a a a e a e o a 43 Appendix A Records 0 00000 eee es 45 Identification numbers naaa aaa 46 Installed device records anaa ee 46 Appendix B Warranty information 47 Warranty penadl 9 0 5 or ale k ie ot ee k E a Reh ee o 47 IBM Statement of Limited Warranty 2 20 50 Appendix C Notices 202000002 a A a a A 59 Trademarks aii eea a p a eles Pap gepaai wR nh Bl lake A aAa S 59 Electronic emission notices 0 0 0 ee 60 POWerCOmMS 4 0 6 4 a eG et a eh ee ee Poe eee ea ee 61 ING OX oe eds ne hk a ks ey ek oh iw Gh ee Ee hee fhe eh ee feb a 63 Copyright IBM Corp 2000 2
6. Fan controls and indicators 22 22025004 ESM boards user controls 0 0 0 000 eee ee System management software support aoaaa Copyright IBM Corp 2000 2002 Features at a glance The following table summarizes the features of the expansion unit For a list of the operating specifications such as weight height and heat output see Table 2 on page 12 General e Modular components High capacity disk drives Environmental services monitor ESM boards Power supplies Cooling fans e Technology Supports disk arrays Supports clustering Fibre Channel host interface Redundant data storage cooling system power system and ESM boards Hot swap technology for drives power supplies fans and ESM boards e User interface Built in power activity and fault indicators Identification labeling on customer replaceable units CRUs rear indicator lights switches and connectors Easy to replace drives power supplies ESM boards and fans Disk drive storage Maximum drives per expansion unit 10 ESM boards e Technology and interfaces Fibre Channel 40 pin FC disk drives Fibre Channel interface Four GBICs connectors for incoming and outgoing FC cables two GBICs on each ESM board Table 1 Features at a glance Clustering support Clustering is a means of sharing array groups among controllers to provide r
7. A Fibre Channel FC loop consists of FC disk drives connected to each other and to one or more controllers A loop can support multiple controllers a large number of disk drives and other addressable entities such as system management logic chips Refer to your controller documentation for information on controller dependent hardware configuration details Some controllers might have restrictions on the maximum number of disk drives supported on a loop cabling restrictions and other requirements Chapter 2 Installing the expansion unit 19 20 GBICs Your FAStT EXP500 expansion unit supports large complex and redundant disk drive loop configurations Each ESM board has two GBIC ports These GBIC ports are labeled with an f input and a output You build a loop by connecting one or more FAStT EXP500 expansion units to one or more controllers You then use dual fibre optical cables to connect one FAStT EXP500 expansion unit to another in a daisy chain It takes only one GBIC on the ESM board to connect a single FAStT EXP500 expansion unit to a controller Optical Fibre Channel cable restrictions Controllers that are FC compliant can use any external cable length offered by IBM in any clustered or nonclustered application Power cabling The expansion unit uses two standard power cords You can connect the power cords to a primary power unit inside the rack cabinet such as a properly grounded ac distribution unit or uninterruptible
8. Hot swap power supply bays Your expansion unit comes with two hot swap and redundant power supplies Both power supplies must be installed to maintain proper cooling within your expansion unit even if one power supply is not operational IBM FAStT EXP500 Installation and User s Guide Front controls and indicators The primary controls on the front of the expansion unit are shown in the following illustration Power on LED General system Blank tray filler error LED Drive CRU g g a ee Tray handle Latch Activity LED Fault LED Activity LED Each drive CRU has an Activity LED When flashing this green LED indicates drive activity When completely on this green LED indicates the drive is properly installed Blank tray filler Expansion units shipped without a full set of drives 10 contain blank trays in the unused drive bays Before installing new drives you must remove the blank trays and save them Each of the 10 bays must always cont
9. To obtain warranty service from IBM in Canada or the United States call 1 800 IBM SERV 426 7378 CANADA Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws in the Province of Ontario UNITED STATES Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation Limitation of Liability The following is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State or Territory CAMB
10. includes Machine Code and Licensed Internal Code This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES LOST PROFITS OR LOST SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern interpret and enforce all of your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country unique Terms 52 AMERICAS BRAZIL Governing Law The following is added after the first sentence Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro IBM FAStT EXP500 Installation and User s Guide NORTH AMERICA Warranty Service The following is added to this Section
11. 4 Extend the rail outside of the rear rack mounting flange then install and tighten both rear black hex screws i a 5 Tighten the two front screws H then tighten the four large screws K Repeat step 2 on page 17 through step 5 to install the rail marked R on the right side of the rack cabinet Statement 4 A lt 4 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting 6 Lift and then slide the expansion unit into the rack cabinet then remove and discard both white screws and wing nuts from the bezel 7 Align the bezel locator pins with the expansion unit then secure the bezel and FAStT EXP500 with two black hex screws H 8 Use the two small screws removed in step 2 on page 17 to secure the rear of the expansion unit 18 IBM FAStT EXP500 Installation and User s Guide 9 Install hard disk drives fans ESM boards and power supplies in the FAStT EXP500 expansion unit according to Chapter 3 Installing and replacing devices on page 21 then return here to complete the installation 10 Continue with Completing the installation Completing the installation This section provides the information needed to complete the installation Instructions for installing the identification labels and cabling the expansion unit are included Installing identification labels Your expansion unit comes with two expansion unit ID labels
12. Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji Ghana Hong Kong India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 6952300 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela IBM FAStT EXP500 Installation and User s Guide Index A about this book ix acoustical noise 12 activity LED 3 5 26 adding expansion units to a loop 33 air temperature 12 B back view 6 bay ID label 13 bays drive 3 22 ESM 3 expansion unit 3 hot swap drive 3 23 blank tray filler 5 bus Fibre Channel switch 15 C cables Fibre Channel 41 power 19 20 61 restrictions 20 cage nuts 13 che
13. fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by
14. go to http www ibm com pc support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Copyright IBM Corp 2000 2002 43 Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http Awww ibm com pc intellistation You can find service information for your IBM products including supported options at http www ibm com pc support _ If you click Profile from the support page you can create a customized support page The support page has many sources of information and ways for you to solve problems including e Diagnosing problems using the IBM Online Assistant e Downloading the latest device drivers and updates for your products e Viewing Frequently Asked Questions FAQ e Viewing hints and tips to help you solve problems e Participating in IBM discussion forums e Setting up e mail notification of technical updates about your products Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstat
15. IBM Support Web site at http www ibm com pc support to check for technical information hints tips and new device drivers e Use an IBM discussion forum on the IBM Web site to ask questions You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books README files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages
16. Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchase an IBM Machine in a Middle Eastern or African country you may obtain warranty service for that Machine from the IBM entity within the country of purchase if that IBM entity provides warranty service in that country or from an IBM reseller approved by IBM to perform warranty service on that Machine in that country Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM authorized service provider Governing Law Appendix B Warranty information 55 56 The applicable laws that govern interpret and enforce rights duties and obligations of each of us arising from or relating in any manner to the subject matter of this Statement without regard to conflict of laws principles as well as Country unique terms and competent court for this Statement are those of the country in which the warranty service is being provided except that in 1 Albania Bosnia Herzegovina Bulgaria Croatia Hungary Former Yugoslav Republic of Macedonia Romania Slovakia Slovenia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland
17. To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Vi IBM FAStT EXP500 Installation and User s Guide Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting Safety information Vii viii Statement 5 A A CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one po
18. Warranty IBM does not warrant uninterrupted or error free operation of a Machine IBM FAStT EXP500 Installation and User s Guide Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for a Machine contact IBM or your reseller If you do not register your Machine with IBM you may be required to present proof of purchase During the warranty period IBM or your reseller if approved by IBM to provide warranty service provides without charge certain types of repair and exchange service to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation At its discretion IBM or your reseller will 1 either repair or exchange the failing Machine and 2 provide the service either at your location or a service center IBM or your reseller will also manage and install selected engineering changes that apply to the Machine Some parts of IBM Machines are designated as Customer Replaceable Units called CRUs e g keyboards memory or hard disk drives IBM ships CRUs to you for replacement by you You must return all defective CRUs to IBM within 30 days of your receipt of the replacemen
19. When no cable is connected to the port the LEDs also light Both ports on the ESM board are bypassed and the LEDs are lit in the event of an ESM board fault In this case the ESM Fault LED is also lit Levers Use these levers when removing and inserting the ESM boards Power LEDs These green LEDs are lit when there is power to the ESM board Over temperature LEDs These amber LEDs light if the expansion unit overheats IBM FAStT EXP500 Installation and User s Guide Tray number switches These switches assign the physical addresses of the disk drives and the system management processors that are participating in the loop and they identify the FAStT EXP500 expansion unit The base switch x1 sets the IDs of the disk drives on the loop The settings of both the base ID switch x1 and the extended ID switch x10 together is the expansion unit ID The switches set the expansion unit ID using values of 00 99 The base ID switch x1 is for the ones position and the extended ID switch x10 is for the tens position System management software support The FAStT EXP500 expansion unit meets the SES SCSI 3 Enclosure Service industry standards for external enclosures The level of system management support is dependent upon the software and services provided by the FC controller Refer to your controller documentation for additional information on the level of system management support provided Chapter 1 Introduction 9 10 IBM FAS
20. apply 3 Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Congo Djibouti Democratic Republic of Congo Equatorial Guinea France Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Mali Mauritania Morocco Niger Senegal Togo and Tunisia this Agreement will be construed and the legal relations between the parties will be determined in accordance with the French laws and all disputes arising out of this Agreement or related to its violation or execution including summary proceedings will be settled exclusively by the Commercial Court of Paris 4 Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates United Kingdom West Bank Gaza Yemen Zambia and Zimbabwe this Agreement will be governed by English Law and disputes relating to it will be submitted to the exclusive jurisdiction of the English courts and 5 in Greece Israel Italy Portugal and Spain any legal claim arising out of this Statement will be brought before and finally settled by the competent court of Athens Tel Aviv Milan Lisbon and Madrid respectively THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA AND GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Se
21. expansion unit in a rack cabinet The switch on the left of the ESM board is for the extended ID which is the tens position x10 The switch on the right is for the base ID which is the ones position x1 The tray number switches have 10 settings Use these settings 0 9 to identify the ID of the expansion unit Fibre Channel FC loop and ID settings When you install a drive CRU in the expansion unit the drive tray plugs into a printed circuit board called the midplane The midplane sets the Fibre Channel loop ID automatically based on the setting of the tray number switch and the physical location bay of the drive CRU Tray number settings Each ESM board has two tray number switches These rotary switches values 0 9 set various addresses and IDs The base ID switch x1 is for the ones position and the extended ID switch x10 is for the tens position The settings of the two switches when used together provide a two digit ID of the expansion unit The system management software uses this ID to provide correlation between the system management graphics and the physical expansion unit the ID identifies which physical unit corresponds to the system management status You can set the expansion unit ID to any value from 00 99 Each expansion unit attached to a Fibre Channel controller must have a unique ID Chapter 2 Installing the expansion unit 15 The base ID switch x1 also sets the physical IDs of th
22. injury or physical damage to your real property solely caused by IBM s negligence 2 the amount of any other actual direct damages or loss up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages IBM FAStT EXP500 Installation and User s Guide Appendix C Notices IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pend
23. place it in its static protective package If your device is an adapter place it component side up Do not place the device on your system unit cover or on a metal surface Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity Working with hot swap drives 22 Before you begin e Read the safety and handling guidelines provided in Safety information on page v and Handling static sensitive devices e Ensure that your current system configuration is working properly e Back up all important data before you make changes to storage devices such as hard disk drives Drives are devices that your system uses to store and retrieve data This section explains how you can increase the expansion unit capacity by adding more drives or replacing existing drives with ones containing a larger capacity Before you install or remove drive CRUs review the following information e Blank trays Expansion units without a full set of drives 10 contain blank trays in the unused drive bays Before installing new drives you must remove the empty trays Save the empty trays for future use Each of the 10 bays must always contain either a blank tray or a drive CRU Each blank tray contains a filler piece for use with a half high or slim line drive IBM FAStT EXP500 Installation and User s Guide e Drive CRUs Your expansion unit support
24. power supply UPS or to an external source such as a properly grounded electrical outlet If you have not already done so attach the power supply cord as follows 1 Wrap the strain relief clamp around the power cord approximately 20 cm 8 in from the power supply connection end 2 Attach the power supply nut and tighten it securely 3 Connect the power cord to the power supply 4 Plug the supply power cord into a properly grounded electrical outlet 5 Go to Turning the expansion unit on and off on page 36 for the initial startup of the expansion unit IBM FAStT EXP500 Installation and User s Guide Chapter 3 Installing and replacing devices This chapter provides instructions to help you install or remove customer replaceable units CRUs such as hot swap drives fans ESM boards and power supplies This chapter also contains instructions for turning the expansion unit on and off This chapter contains Handling static sensitive devices 2 00000 00 00 22 Working with hot swap drives 0000 eee ees 22 Installing hot swap drives 2 a 23 Replacing hot swap drives 2 000002 eee ee 26 Working with hot swap power supplies 2005 27 Removing a hot swap power supply 2 00005 27 Installing a hot swap power supply 02200005 28 Working with hot swap ESM boards 2 2004 30 Working with GBICs 2 2 2 2 0
25. the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged IRELAND Extent of Warranty The following is added to this Section Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim Applicability of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any defa
26. the failed unit be sure to install the second fan within 10 minutes to prevent any overheating due to the lack of the additional fan unit Fan CRU Fault LED Handle Latch I lof Vo 9000 00 pme 9000 Mg fool J S vii jA m i CJ SS K e G Latch Handle Fault LED Fan CRU Fan CRUs The two fan CRUs are located here These fans are hot swappable and redundant Fault LEDs These amber LEDs light when a fan failure occurs Latches and handles Use the latches and handles to remove or install the fan CRUs Chapter 1 Introduction 7 ESM boards user controls 8 GBIC output port Lever Output bypass LED ID conflict LED Tray number switch tens place x10 Tray number switch ones place x1 Over temperature LED GBIC input port Lever Input bypass LED Power LED Fault LED Over temperature LED Tray number switch tens place x10 Tray number Fault LED switch ones place x1 Power LED ID conflict LED Input bypass LED Out put bypass LED M GBIC output port
27. the unit and wait 10 seconds then reinstall the drive 5 Return to normal operation Working with hot swap power supplies The power supplies are customer replaceable units CRUs and do not require preventive maintenance e The power supplies must always be in their proper places to maintain proper expansion unit cooling e Use only the supported power supplies for your specific expansion unit Removing a hot swap power supply Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached D A Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To remove a hot swap power supply 1 Turn the power supply switch to the Off position Chapter 3 Installing and replacing devices 27 Levers Power LEDs Fault LEDs r Power switches O Paes Tar of ay Looper o o o AC power connectors Power supply CRUs 2 Unplug the power supply cord from the electrical outlet 3 Disconnect t
28. when the second ESM board is configured as shown in the figure below If an ESM board cable or GBIC fails on a loop the second loop provides an additional measure of redundancy that is an alternative path to your disk drives Some FC controllers might not support loop redundancy IBM Fibre Channel FC disk drives are dual ported providing individual access from two FC loops to the same disk drive When configuring the ESM boards configure the second ESM board the same way you configured the first ESM board Refer to your controller documentation for more information on dual loop support and implementation _ Loop B interface cable me Output ESM board CRU Input The GBIC ports are labeled with an f input and an output Some controllers might provide additional reliability features if an 1 input port is connected to an output port As you daisy chain FAStT EXP500 expansion units together connecting 1 input ports to output ports can facilitate reliability In many cases a loop will still function properly without attaching the ft input ports to output ports Refer to your controller documentation for requirements on connections between input and output ports IBM FAStT EXP500 Installation and User s Guide Working with hot swap cooling fans Attention Do not run the expansion unit without adequate ventilation and cooling because it might cause damage to the internal compone
29. 00020 2 ee 31 Installing GBICS 2 2 3 6 A T EE ek see a Ear tee E 31 Working with hot swap cooling fans 0 0 005200 s 35 Turning the expansion unit on and off 36 Turning on the expansion unit 20000002 eee 36 Turning off the expansion unit 00000000004 36 Performing an emergency shutdown 220000 37 Restoring power after an emergency 20000 38 Copyright IBM Corp 2000 2002 21 Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective package until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and possibly damage the device While the device is still in its static protective package touch it to an unpainted metal part of the system unit for at least two seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set the device down
30. 002 iii iv IBM FAStT EXP500 Installation and User s Guide Safety information A Before installing this product read the Safety Information aYl Abadi bel i Gay gill Jaa sS fi d Antes de instalar este produto leia as Informa es de Seguran a ERAT ZA TAE Safety Information ZETE RRA RZA AAAA ARAR e Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Mpv eykataot oete To mpoldv aut StaBdote Tic MANPOMopies aop sa safety information MMVI MANN NR WIP AT ISM WpNnw 397 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza NOOREM HERRERA lt ESL EMSS 81N AO ta SPS ACSA Ipex fa ce nncTazmpa OBO MpOAYKT NpowtajTe unpopMaMjata 3a Ge3sOeHOCT Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Saf
31. 9 power cords 20 power supply 28 preparatory steps 14 slim line drive 24 template 16 tools needed 11 tray number ID labels 19 unit in a rack 16 installing GBICs 31 integrated functions 2 interface options 15 intermittent problem locating 41 internet access 2 introduction 1 inventory checklist 13 L label drive 23 Fibre Channel ID 19 label continued installing 19 tray number installing 19 LED fan 7 LED light emitting diode activity 3 5 26 drive 23 ESM fault 8 ESM ID conflict 8 fault 3 5 6 7 flashing 5 23 40 general system error 5 input bypass 8 output bypass 8 over temperature 8 power 5 6 8 troubleshooting 39 levers 8 lifting the unit caution 14 18 locations bays 23 drive bays 3 ESM board 4 fans 4 identification numbers 46 power supply bays 4 loop connectors Fibre Channel 8 loop redundancy support 34 loop adding expansion units to 33 M midplane description 15 failure troubleshooting 40 41 model number 46 mounting hardware 13 moving the expansion unit 14 N notices in this book x safety information v O operating specifications 12 option switches 15 ordering output bypass LEDs 8 over temperature LEDs 8 overheated subsystem troubleshooting 40 P part numbers power cords 61 power cords installing 20 cords part numbers 61 failure 38 40 LED 8 outage restoring 38 turning the unit on and off 36 power LEDs 6 power supply bays location 4 cabling in
32. IBM FAStT EXP500 Installation and User s Guide IBM FAStT EXP500 Installation and User s Guide Note Before using this information and the product it supports be sure to read the general information under Appendix B Warranty information on page 47 and Appendix C Notices on page 59 Third Edition June 2002 Copyright International Business Machines Corporation 2000 2002 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents Safety information 2 0 000020 pee ee v About this book 20 0000 a ix How this book is organized 2 ee ix Notices used inthis book 0 0 00000 ee x Chapter 1 Introduction 2 2 20 20 0000 0045 1 Features ataglance 0 eE E R E e DA EA E a a a 2 FAStT EXP500 bays aaa aaa a 3 Front controls and indicators oaaae a 5 Rear controls indicators and connectors ooa a 6 System management software support aoaaa 9 Chapter 2 Installing the expansion unit 11 Operating specifications 002000002 ee 12 Inventory checklist 2 0 0 ee 13 Getting Started fas fe afg Be Bo oe AES ee ee re Ae dees 13 Preparing the expansion unit 20 000 eee ee 14 Installing the expansion unit in a rack cabinet
33. ICs Check the Power and Fault indicator lights on the new ESM board e If the Power indicator is off the ESM board might not be inserted correctly e If the Fault indicator is lit the Power indicator does not light or any other Fault indicator is lit refer to Troubleshooting on page 40 Refer to your storage management software for instructions on enabling the ESM board 30 IBM FAStT EXP500 Installation and User s Guide Working with GBICs The expansion unit has four gigabit interface card GBIC ports two on each ESM board Use the GBIC ports to attach FC cables to the expansion unit Installing GBICs This section provides information on installing GBICs and adding additional Fibre Array Storage Technology FAStT EXP500 expansion units to a loop The GBICs are laser products Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not vie
34. ODIA LAOS AND VIETNAM Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York The following is added to this Section Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce ICC The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law Appendix B Warranty information 53 54 All proceedings shall be conducted including all documents presented in such proceedings in the English language The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference The third arbitrator shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the ICC Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were a
35. The caution and danger statements used in this book also appear in the multilingual Safety Information book provided with the IBM FAStT EXP500 Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book The following types of notices and statements are used in this book e Note These notices provide important tips guidance or advice e Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur e Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation e Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation X IBM FAStT EXP500 Installation and User s Guide Chapter 1 Introduction The IBM Fibre Array Storage Technology FAStT EXP500 storage expansion unit is a compact unit that provides high capacity Fibre Channel FC disk storage It delivers fast high volume data transfer retrieval and storage functions across multiple drives to multiple hosts The expansion enclosure is designed for continuous reliable service the modular r
36. agnostics and perform defect isolation programs You are responsible for making the system IBM component or both available for running diagnostics and defect isolation programs Copyright IBM Corp 2000 2002 47 Checking software The IBM service specialist will help you ensure that the correct BIOS code firmware device drivers and other supporting IBM software are installed and correctly configured It might be necessary to manually gather information about the relevant software levels or run IBM approved utility programs to gather this information It might be necessary to isolate the failing system from any active production environment to gather this information You are responsible with assistance from the service specialist for gathering this information The IBM Statement of Limited Warranty does not include on site assistance with this activity Warranty service and support With the original purchase of an IBM xSeries or IntelliStation system you have access to extensive support During the IBM Machine warranty period you may call IBM or your reseller for problem determination assistance under the terms of the IBM Statement of Limited Warranty The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e IBM hardware repair If the problem i
37. ain either a blank tray or a drive CRU Each blank tray contains a filler piece for use with a slim line drive Drive CRU You can install up to 10 hot swap drive CRUs customer replaceable units in the expansion unit Each drive CRU consists of a hard disk drive and tray Fault LED Each drive CRU has a Fault LED When lit this amber LED indicates a drive failure When flashing this amber LED indicates that a drive Identify or Rebuild process is in progress General system error LED When lit this amber LED indicates that the unit has a fault such as in a power supply fan unit or hard disk drive Latch This multipurpose blue latch releases or locks the drive CRU in place Power on LED When lit this green light indicates that the unit has good dc power Tray handle You can use this multipurpose handle to insert and remove a drive CRU in the bay Chapter 1 Introduction 5 Rear controls indicators and connectors Two hot swap power supply CRUs two hot swap fan CRUs and two environmental services monitor ESM boards are accessible from the back of the expansion unit These components contain several controls indicators and connectors Power supply controls indicators and connectors 6 Levers Power LEDs Fault LEDs r Power switches Pz ERr RNE 7 o aed DX ae
38. ays This drive and tray assembly is called a drive CRU customer replaceable unit You can install the drive CRUs in the 10 drive bays on the front of the expansion unit In this example illustration six of the 10 bays contain drive CRUs and four bays contain blank tray fillers To maintain proper cooling within your expansion unit always keep a blank tray filler in each drive bay that does not contain a drive CRU For information on installing and replacing drive CRUs refer to Chapter 3 Installing and replacing devices on page 21 Hot swap drive bays Blank tray filler AH HIA Attention Never hot swap a drive CRU when its green Activity LED is flashing Hot swap a drive CRU only when its amber Fault LED is completely on and not flashing or when the drive is inactive with the green Activity LED completely on and not flashing Chapter 1 Introduction 3 Fan ESM and power supply bays 4 The following illustration shows the location of
39. ble 3 Page 2 of 2 Expansion unit troubleshooting table One or more green LEDs off Power supply CRUs Power cord unplugged or switches turned off Make sure the cord is plugged in and the switches are turned on All drive CRUs Midplane failure Have the midplane replaced service technician only Several CRUs Hardware failure Replace the affected CRUs If this does not correct the problem have the ESM boards replaced followed by the midplane service technician only Front panel Power supply problem Make sure the cords are plugged in and power supplies are turned on Hardware failure If any other LEDs are on replace the midplane service technician only Intermittent or sporadic power loss to the expansion unit Some or all CRUs Defective ac power source or partially plugged in power cord Check the ac power source Reseat all installed power cables and power supplies If applicable check the power components power units UPS and so on Replace defective power cords Power supply failure Midplane failure Check for a Fault LED on the power supply and replace the failed CRU Have the midplane replaced service technician only Unable to access drives Random errors Drives and FC loop Subsystem Incorrect ID settings Ensure that the FC optical cables are undamaged and properly connected Check the drive ID settings Note Change
40. cklist inventory 13 clip nuts 13 clustering 2 completing the installation 19 connecting cables 19 20 connectors device records 46 GBIC 8 power supply 6 controller RAID 26 controls ESM boards 8 fan 7 front 5 power supply 6 rear 6 CRU drive hot swap 3 22 23 ESM hot swap 8 fan hot swap 4 35 power supply 27 28 power supply hot swap 6 removing 14 customer assistance World Wide Web 2 Copyright IBM Corp 2000 2002 D daisy chain Fibre Channel bus 15 decorative bezel 14 description activity LED 3 5 clustering 2 ESM boards 4 fans hot swap 4 fault LED 3 general system errorLED 5 hot swap 3 midplane 15 notices x device records 46 disconnecting drive bays 3 CRU 5 device records 46 half high 23 hot swap 3 22 23 identification 23 installing 23 LEDs status 23 sizes 23 slim line 23 status LEDs 23 types supported 3 23 26 E EIA rack cabinet 11 16 electrical input 12 electrical safety v emergency shut down 36 37 emissions acoustical 12 enclosures supported 11 environmental services monitor See ESM board ESM board description 4 failure troubleshooting 40 location 4 replacing attention 8 user controls 8 ESM board replacing 30 ESM boards working with 30 ESM ID conflict LEDs 8 expansion unit bays 3 controls 5 63 expansion unit continued features 2 installing 11 lifting weight warning 14 operating specifications 12 specifications 12 starting 36 expansion unit ID
41. ction The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this Section The minimum warranty period for Machines is six months In case IBM or your reseller is unable to repair an IBM Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Limitation of Liability The following paragraph is added to this Section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty IBM FAStT EXP500 Installation and User s Guide The following sentence is added to the end of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence EGYPT Limitation of Liability The following replaces item 2 in this Section as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Machine that is the subject of
42. e drives within the expansion unit Some controllers might require all drives on the FC loop to have a unique hard assigned address Refer to your controller documentation to determine if unique hard assigned addresses are required For each expansion unit ID set the tray number for both ESM boards to the same value Set the tray number for each pair of ESM boards to a unique value The value must be different from all other pairs of ESM boards attached to the controller Attention Each expansion unit tray number on both ESM boards must match exactly Otherwise the expansion unit might not function properly in the event of an ESM board failure Installing the expansion unit in a rack cabinet 16 The FAStT EXP500 expansion unit requires 3U of EIA rack mounting space Before installing the expansion unit in a rack cabinet it is important that you do the following e Review the rack cabinet documentation for safety and cabling considerations Ensure that your planned installation is within the rack enclosure guidelines for heat generation electrical requirements air flow and mechanical loading Note Because of the limited space in some rack cabinets it might be easier to connect and route cables before you install the mounting brackets and hardware devices e Install the expansion unit in a maximum 35 degree C environment e To ensure proper air flow position the unit in the rack cabinet so that the air vents are not bloc
43. ecialist call center technician A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for 1 parts and labor during the first year of the warranty period 2 parts only on an exchange basis in the second and third years of the warranty period IBM will charge you for any labor it provides in performance of the repair or replacement The IBM Machine Warranties Web site at http www ibm com servers support machine_warranties contains a worldwide overview of the IBM Statement of Limited Warranty for IBM Machines a glossary of terms used in the Statement of Limited Warranty Frequently Asked Questions FAQ and links to Product Support Web pages The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format PDF Machine IBM FAStT EXP500 Warranty period Three Years Problem determination Prior to on site warranty service you are required to go through problem determination with an IBM service specialist call center technician The service specialist will run diagnostic tests on the hardware and check the software Running diagnostics The IBM service specialist will help you determine whether your equipment is functioning as specified It might be necessary to isolate the failing xSeries Netfinity or IntelliStation system IBM component or both from any active production environment to run di
44. edundancy of controllers and servers This redundancy is important if a hardware component fails If a hardware component failure occurs after clustering has been set up another server will take ownership of the array group Clustering requires additional hardware and specialized software For more information about clustering go to http www ibm com pc ww eserver xseries clustering Getting help on the World Wide Web You can obtain up to date information about your IBM FAStT EXP500 a complete listing of the options that are supported on your model and information about other IBM server products on the World Wide Web For more information see Chapter 5 Getting help and technical assistance on page 43 2 IBM FAStT EXP500 Installation and User s Guide FAStT EXP500 bays The following sections show the hot swap CRUs on the FAStT EXP500 expansion unit The hot swap features of the FAStT EXP500 expansion unit enable you to remove and replace hard disk drives power supplies ESM boards and fans without turning off the expansion unit Therefore you can maintain the availability of your system while a hot swap device is removed installed or replaced Hot swap drive bays The following illustration shows the location of the hot swap drive bays accessible from the front of your expansion unit The FAStT EXP500 supports up to 10 half high or slim line 40 pin FC hard disk drives These drives come preinstalled in drive tr
45. edundant disk drives power supplies ESM boards and fans use hot swap technology for easy replacement without shutting down the system The FAStT EXP500 FC expansion unit supports redundant dual loop configurations Optional external FC cables and gigabit interface converters GBICs connect the controller to the expansion unit You can connect FAStT EXP500 FC expansion units together to support a large number of disk drives on a Fibre Channel loop Refer to your controller documentation for additional information on how many expansions units can be supported on a single loop Designed for easy installation and integration into the Microsoft Windows NT environment the expansion unit supports FC technology for the host and drive interfaces After you review the introductory information provided in this chapter see Chapter 2 Installing the expansion unit on page 11 to begin the installation process This chapter contains Features at a glance 0 200000000 pee es Clustering Support esd ae Pe ee OEM ES EASES he as Getting help on the World Wide Web 20004 FAStT EXP500 bays ra ef oa hee ee E ek et Se ae a de E Hot swap drive bays lt csmi eeose aed a a a a a E a a E E S Fan ESM and power supply bays naaa aa Front controls and indicators aoaaa aa 022000002 eee Rear controls indicators and connectors o oo aa Power supply controls indicators and connectors
46. er and site requirements for the expansion unit Refer to the expansion unit requirements listed under Operating specifications on page 12 Chapter 2 Installing the expansion unit 13 Preparing the expansion unit This section explains how to prepare the expansion unit for installation by removing the CRUs customer replaceable units and by setting the interface options Removing CRUs 14 It is easier to lift the expansion unit and install it in a rack cabinet if you remove all CRUs drives fans power supplies and ESM cards first A fully loaded expansion unit with 10 disk drives two fan units two ESM boards and the two power supplies installed weighs 35 5 kg 78 Ib If you remove all the CRUs you can reduce the overall weight Attention If you have data stored on the drives label the drives before you remove them Then when you replace the drives install them in the same drive bays from which you removed them Otherwise you you might lose data See Chapter 3 Installing and replacing devices on page 21 for the information needed to remove the CRUs Statement 4 A 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting IBM FAStT EXP500 Installation and User s Guide Setting the interface options There are two rotary tray number switches on each ESM board located on the back of the expansion unit It is easier to set these switches before you install the
47. erein will be English and Chinese An arbitral award will be final and binding on all the parties and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards 1958 The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award During the course of arbitration this Agreement will continue to be performed except for the part which the parties are disputing and which is undergoing arbitration EUROPE MIDDLE EAST AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller Warranty Service If you purchase an IBM Machine in Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchase an IBM Personal Computer Machine in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kirghizia Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia or Ukraine you may obtain warranty service for that
48. ety Information Antes de instalar este produto leia as Informa es sobre Seguran a Mepen yCTaHOBKON NpOAYKTa NPOYTUTE UHCTPYKLUNN NO TexHUKe 6ezsonacHocTn Pred in tal ciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten Copyright IBM Corp 2000 2002 Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect
49. he power cord from the power supply 4 Remove the nut and clamp from the rear of the power supply 5 Remove the power supply from the expansion unit a Grasp the pull ring on the power supply lever and squeeze the latch to release it b Pull the lever open and remove the power supply Installing a hot swap power supply Note When replacing a power supply due to a failure ensure that the power supply latch is mounted on the side of the power supply that faces the middle of the expansion unit If not remove the lever screw flip the lever over and tighten the screw on the opposite side DOS Go OF Prizi zi L 28 IBM FAStT EXP500 Installation and User s Guide To install a hot swap power supply Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached D A Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 1 Ensure that the ac power switch on the power supply you are installing is in the Off position 2 Install the power supply in the expansion unit a Slide the power supply into the expansion unit Be sure the lever is pulled straight out as you slide the power supply into the expansion unit b Close the lever until the pull ring latch locks
50. ightly then push it in again until the latch snaps into place 4 Check the LEDs Chapter 3 Installing and replacing devices 35 The Fault LEDs turn off after a few seconds if they remain on refer to Troubleshooting on page 40 Turning the expansion unit on and off This section contains instructions for turning the expansion unit on and off under normal and emergency circumstances If you are turning on the expansion unit after an emergency shutdown or power outage refer to Restoring power after an emergency on page 38 Turning on the expansion unit Use this procedure to turn on the power for the initial startup of the expansion unit 1 Verify that a All communication and power cables are plugged into the back of the expansion unit and an ac power outlet b All hard disk drives are locked securely in place c The tray number switches on the expansion unit are set correctly See Setting the interface options on page 15 for more information 2 Check the system documentation for all the hardware devices you intend to turn on and determine the proper startup sequence Note Be sure to turn on the IBM FAStT EXP500 before or at the same time as the server 3 Turn on the power to each device based on the startup sequence Attention If you are restarting the system after a normal shutdown wait at least 10 seconds before you turn on the power supply switches 4 Turn on both power supply sw
51. in place Make sure the lever locks into place in the expansion unit chassis 3 Wrap the clamp around the power cord approximately 20 cm 8 in from the power supply connection end 4 Attach the power supply nut and tighten it securely 5 Connect the power cord to the power supply AC power connectors fy I a pe Io 9000 00 AJIT Q O O Tar 0 gt E o o N pe _ Strain relief clamps AC power switches 6 Plug the supply power cord into a properly grounded electrical outlet 7 Turn the power supply switch to the On position Chapter 3 Installing and replacing devices 29 Working with hot swap ESM boards When replacing an ESM board remember to do the following 1 Check the software documentation provided with your system for instructions on ESM board failure recovery procedures Follow the steps provided in the software documentation before continuing to step 2 Label each cable to ensure that all cables are properly reconnected to the new ESM board Label the GBICs when you remove them You must install the GBICs in the same positions on the new ESM board Remove the GBICs and FC cables from the failed ESM b
52. ing patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any
53. ion are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act IBM FAStT EXP500 Installation and User s Guide PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces this Section Both you and IBM consent to the application of the laws of the State of New York except when local law requires otherwise to govern interpret and enforce all your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations failing which either of us has the right to submit the dispute to the China International Economic and Trade Arbitration Commission in Beijing the PRC for arbitration in accordance with its arbitration rules in force at the time The arbitration tribunal will consist of three arbitrators The language to be used th
54. ions and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to http Awww ibm com planetwide for support telephone numbers Hardware service and support 44 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http Awww ibm com planetwide for support telephone numbers In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM FAStT EXP500 Installation and User s Guide Appendix A Records Whenever you add options to your expansion unit be sure to update the information in this appendix Accurate up to date records make it easier to add other options and provide needed data whenever you contact technical support This appendix contains Identification numbers 0020000 0000000000 ee 46 Installed device records Copyright IBM Corp 2000 2002 45 Identification numbers Record and retain the following information Product name IBM FAStT EXP500 Machine type 3560 Model number Serial number Table 4 Identification record The serial n
55. is properly configured ESM board failure If the ESM board Fault LED is lit replace the ESM board No incoming signal detected Reattach the GBICs and Fibre Channel FC cables Replace input and output GBICs or cables as necessary Front panel General machine fault Indicates that a Fault LED somewhere on the expansion unit has been turned on Check for amber LEDs on CRUs GBIC transmit fault Check that the CRUs are plugged in properly If no amber LEDs are lit on the CRUs this indicates a GBIC transmission fault in the expansion unit Have the failed GBIC replaced service technician only Amber LED on and green LED off Power supply CRU Power switch is turned off or ac power failure Turn on all power supply power switches Amber and green LEDs on Power supply CRU Power supply failure Replace failed power supply CRU identity is in process All green LEDs off All CRUs Subsystem power is Check that all expansion unit power cords are off plugged in and the power switches are on If applicable check that the main circuit breakers for the rack are turned on ac power failure Check the main circuit breaker and ac outlet Power supply failure Replace the power supply Midplane failure Have the expansion unit serviced Amber LED flashing Drive CRUs Drive rebuild or No corrective action needed 40 IBM FAStT EXP500 Installation and User s Guide Ta
56. itches on the back of the unit The expansion unit might take a few seconds to power up During this time you might see the amber and green LEDs on the expansion unit turn on and off intermittently When the startup sequence is complete only the green LEDs on the front and back and the amber Bypass LEDs for unconnected GBIC ports should remain on If other amber LEDs remain lit refer to Troubleshooting on page 40 Turning off the expansion unit 36 Attention Except in an emergency never turn off the power if any Fault LEDs are lit on the expansion unit Correct the fault before you turn off the power using the proper troubleshooting or servicing procedure This will ensure that the expansion unit will power up correctly later For guidance refer to Troubleshooting on page 40 The expansion unit is designed to run continuously 24 hours a day Once you turn on the expansion unit do not turn it off Turn off the power only when e Instructions in a hardware or software procedure require you to turn off the power IBM FAStT EXP500 Installation and User s Guide e A service technician tells you to turn off the power e A power outage or emergency situation occurs see Performing an emergency shutdown Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than o
57. ked Usually 15 cm 6 in of air space is sufficient e To ensure the rack cabinet stability load the rack cabinet starting from the bottom e If you install multiple components in the rack cabinet do not overload the power outlets e Connect the expansion unit to a properly grounded outlet Use the rack mounting template that comes with the expansion unit to locate the rack mounting holes and install the unit into a rack cabinet If you misplace the template you can use the following steps to install your expansion unit 1 Use the following illustration of front and rear rack mounting flanges to determine the appropriate rack mounting holes for installing cage nuts or clip nuts to secure your FAStT EXP500 rails IBM FAStT EXP500 Installation and User s Guide J fu U O M u U O HE o o O U u B o Front Rear Note Use clip nuts if your rack cabinet has round holes If your rack has square holes you can use the rack insertion tool or a flat blade screwdriver to install cage nuts Clip nut p e 2 On the rail marked L remove and save the small screw then loosen the four large screws H 20000000000 0P 3 Hold the rail against the outside of the left rack mounting flange and loosely insert the front black hex screws f Chapter 2 Installing the expansion unit 17
58. labels 19 F fans hot swap controls and indicators 7 failure troubleshooting 40 location 4 working with warnings 35 fault LED 3 5 35 fault LEDs 6 7 8 features expansion unit 2 operating specifications 12 records 46 fibre channel bay ID label 19 bus switch 15 cables damaged 41 cabling 13 connectors 8 GBIC output ports 8 GBIC ports 8 ID set wrong 41 filler blank tray 3 5 25 flashing LEDs 5 23 40 front controls 5 G GBIC input ports 8 GBIC output ports 8 GBICs installing 31 GBICs working with 31 getting started installing 13 H half high drive filler 23 handling static sensitive devices 22 hard disk drive half high 23 hot swap 3 22 23 identification 23 installing 23 LEDs 23 removing 26 slim line 23 types supported 3 23 26 64 IBM FAStT EXP500 Installation and User s Guide hardware installation 11 21 help See customer assistance hot swap description 3 drive bays 3 drive replacing 26 fan bays 4 fans replacing 35 hardware 23 power supplies 4 27 28 identification numbers Fibre Channel drive ID label 19 Fibre Channel ID set incorrectly 41 Fibre Channel loop label 19 Fibre Channel switch 15 product 46 indicators fan 7 LED 5 LEDs 3 5 6 7 8 40 power supply 6 28 initial power up 36 input bypass LEDs 8 input electrical 12 installation template 13 16 installing CRUs 21 expansion unit 11 getting started 13 hot swap drives 22 identification labels 1
59. llustration d Insert the filler piece into the empty space left in the drive bay as shown in the following illustration 7 Check the drive LEDs a When a drive is ready for use the green Activity LED is on and the amber Fault LED is off b If the amber Fault LED is completely on and not flashing remove the drive from the unit and wait 10 seconds then reinstall the drive 8 Configure the drive using the appropriate software Now that you have completed this task go and update the information in Appendix A Records on page 45 Chapter 3 Installing and replacing devices 25 Replacing hot swap drives 26 Drive problems include any malfunctions that delay interrupt or prevent successful I O activity between the hosts and the hard disk drives in the expansion unit This includes transmission problems between the host controllers the ESM boards and the drives This section explains how to replace a failed drive Attention Failure to replace the drives in their correct bays might result in loss of data If you are replacing a drive that is part of a RAID level 1 or RAID level 5 logical drive ensure that you install the replacement drive in the correct bay Check the hardware and software documentation provided with your system to see if there are restrictions regarding hard disk drive configurations Some system Fibre Channel FC configurations might not allow mixing different drive capacities or ty
60. n expansion unit on drives installed e Width 44 7 cm 17 6 in 1071039 E Sound Power idling ot oF ey 1095F 6 3 bels open bay e Air temperature Weight Altitude 0 to 914 m 3000 ft 6 5 bels typical e Standard expansion unit as expansion unit on Sound Power operating shipped 25 kg 54 5 Ibs 10 to 32 C 6 3 bels open bay e Typical expansion unit fully loaded 50 to 90 F 6 6 bels typical 35 5 kg 78 Ibs Altitude 914 m 3000 ft to Sound Pressure idling 2133 m 7000 ft 47 dBA open bay Electrical input j 49 dBA typical z A e Humidity Sine wave input 50 to 60 Hz is y Sound Pressure operating required 8 to 80 47 dBA open bay e Input Voltage 50 dBA typical Low range Minimum 90 V ac Maximum 127 V ac High range Minimum 198 V ac Maximum 257 V ac Input kilovolt amperes kVA These levels are measured in controlled acoustical environments according ISO 7779 and are reported in accordance with ISO 9296 The declared sound power levels indicate an upper limit below which a large approximately portion of machines operate Sound Minimum configuration pressure levels in your location might 0 06 kVA exceed the average 1 meter values Maximum configuration stated because of room reflections and 0 36 kVA other nearby noise Table 2 Expansion unit operating specifications 12 IBM FAStT EXP500 I
61. ne power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 Cm m 1 0 e Use this procedure to turn off the power 1 Check the system documentation for all hardware devices you intend to turn off and determine the proper power down sequence 2 Make sure that all I O activity has stopped 3 Make sure that all amber Fault LEDs are off If any Fault LEDs are lit drives power supplies or fans correct the problem before you turn off the power For guidance refer to Troubleshooting on page 40 4 Turn off both power supply switches on the back on the expansion unit Performing an emergency shutdown Attention Emergency situations might include fire flood extreme weather conditions or other hazardous circumstances If a power outage or emergency situation occurs always turn off all power switches on all computing equipment This will help safeguard your equipment from potential damage due to electrical surges when power is restored If the expansion unit loses power unexpectedly it might be due to a hardware failure in the power system or midplane see Troubleshooting on page 40 Use this procedure to shut down during an emergency 1 If you have time stop all activity and check the LEDs front and back Make note of any Fault LEDs that are lit so you can correct the problem when you turn on the power again 2 Turn off all power
62. nit in an EIA standard rack Operating specifications tray switch settings and power cord routing information are also included Chapter 3 Installing and replacing devices on page 21 contains step by step instructions for installing and removing customer replaceable units CRUs such as hard disk drives power supplies ESM boards and fans In addition this chapter contains instructions for turning on and turning off the expansion unit during normal and emergency situations Chapter 4 Solving problems on page 39 contains the problem symptoms and error messages that are specific to your expansion unit This chapter also provides instructions on how to obtain service and technical assistance for your expansion unit and other IBM products that you might plan to use Chapter 5 Getting help and technical assistance on page 43 contains information about how to get help service or technical assistance Appendix A Records on page 45 provides a section to record and update important information about your expansion unit including serial number and device records Whenever you add options to your expansion unit be sure to update the information in this appendix Appendix B Warranty information on page 47 contains product warranty information Appendix C Notices on page 59 contains product notices and trademark information Copyright IBM Corp 2000 2002 ix Notices used in this book
63. nstallation and User s Guide Inventory checklist After you unpack your expansion unit verify that you have the following items Hardware IBM FAStT EXP500 storage expansion unit Two to four power cords Two expansion unit ID 0 9 labels Rack mounting hardware kit 1 e Two rails right and left assembly e Ten M6 black hex head screws e Ten M6 cage nuts e Ten M6 clip nuts Publications IBM FAStT EXP500 Installation and User s Guide this book IBM Safety Book Template for installing the expansion unit in a rack cabinet If an item is missing or damaged contact your IBM reseller or your IBM marketing representative If you have not already done so review the information in Chapter 1 Introduction on page 1 and record your expansion unit serial number in the table in Identification numbers on page 46 Getting started Before you begin review the following tasks and assumptions If you are installing the expansion unit in a rack cabinet you have already installed the other components in the rack cabinet and moved the rack cabinet to its permanent operating location You have already installed the controllers and appropriate host adapters There are optical Fibre Channel FC cables attached to the controllers or other previously installed Fibre Array Storage Technology FAStT EXP500 expansion units ready for final connection to the expansion unit The installation site meets all area environmental pow
64. nts and circuitry The fans are interchangeable and customer replaceable and do not require preventive maintenance The fans help maintain proper air circulation across the components inside the expansion unit Air flows through the expansion unit from the front to the back You can hot swap the fans replace them while the expansion unit is turned on and running as long as you complete the exchange within 10 minutes This time limit applies only to the total time that a fan is out of the expansion unit beginning when you remove the failed unit and ending when you reseat the new one This does not include the time it takes you to perform this entire procedure checking LEDs unpacking the new fan and so on Both fan units must always be in place even if one is not functioning properly to maintain proper cooling Use the following procedure to replace a hot swap fan 1 Check the LEDs on the back of the expansion unit 2 If the amber Fault LED is on remove the failed fan a Slide the latch to unlock the fan CRU b Use the handle black knob to pull the fan from the expansion unit 3 Install the new fan unit a Place the fan CRU in front of the fan slot b Hold the latch open and slide the fan all the way into the slot If the fan does not go into the bay rotate it 180 Ensure that the latch is on the side closest to the center of the expansion unit c Release the latch If the lever remains open pull back on the fan sl
65. oard Note Be careful not to bend the FC cables at a sharp angle or pinch them with objects This can decrease the performance or cause data loss i a F f ttt te oE 0900 MG Ee 0090 goo Eh o O A O 6 0 8 9 ul 5 El s To remove the failed ESM board the Fault indicator light is lit push down on the latch The levers will pop out of the locked position 6 Grasp the pull rings and pull out on the levers then remove the ESM board 7 Set the tray numbers on the new ESM board to match the tray numbers on the 10 11 12 13 failed ESM board Install the new ESM board by sliding it into the empty slot Be sure the levers are pulled straight out as you slide the ESM board into the expansion unit Close the levers until the pull ring latch locks in place Make sure the levers lock into place in the expansion unit chassis Reattach the GBICs and FC cables to their original locations Check the Bypass LEDs at both ends of the reattached cables If the Bypass LEDs are on reattach the cables and GB
66. obligation to you Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both IBM IntelliStation Netfinity xSeries Copyright IBM Corp 2000 2002 59 Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be the trademarks or service marks of others Electronic emission notices Federal Communications Commission FCC Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized change
67. on 11 tray labels 19 tray number switch 15 tray number switches 9 troubleshooting 40 troubleshooting table 39 turning the expansion unit on and off 36 U user controls ESM boards 8 W weight of expansion unit 12 14 World Wide Web 2 66 IBM FAStT EXP500 Installation and User s Guide Part Number 59P5637 Printed in U S A
68. our IBM hardware products 48 IBM FAStT EXP500 Installation and User s Guide e A description of the problem e The exact wording of any error messages e Hardware and software configuration information International Warranty Service If you travel with your xSeries or IntelliStation system or relocate it to a country or region where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service International Warranty Service IWS is available during the warranty period Eligible IBM systems are identified by their four digit machine types You can obtain IWS through the service delivery method such as depot carry in or on site provided in the servicing country or region Service methods and procedures vary by country or region and some service or parts might not be available in all countries and regions Service centers in certain countries or regions might not be able to service all models of a particular machine type In addition some countries or regions might have fees and restrictions that apply at the time of service To determine whether your system is eligible for IWS go to http www ibm com pc support and click Warranty lookup Purchasing additional services During and after the warranty period you can purchase additional services such as support for IBM and non IBM hardware operating system and application programs network setup and configuration upgraded or extended hardware repair
69. pes within an array 1 Determine the location of the drive that you want to remove Attention Never hot swap a drive CRU when its green Activity LED is flashing Hot swap a drive CRU only when its amber Fault LED is completely on and not flashing or when the drive is inactive with the green Activity LED completely on and not flashing 2 Remove the drive CRU a Press on the inside of the bottom of the tray handle to release the blue latch fj b Pull the handle J on the tray out into the open position c Lift the drive CRU partially out of the bay d To avoid possible damage to the drive J wait at least 20 seconds before fully removing the drive CRU from the expansion unit to allow for the drive to spin down e Verify that there is proper identification such as a label on the drive CRU then slide it completely out of the expansion unit IBM FAStT EXP500 Installation and User s Guide f If you are replacing a slim line drive ensure that the filler piece remains in place for use with the new drive 3 Install the new drive CRU a Gently push the drive CRU into the empty bay until the tray handle H touches the expansion unit bezel b Push the tray handle J down into the closed latched position 4 Check the drive LEDs a When a drive is ready for use the green Activity LED is on and the amber Fault LED is off b If the amber Fault LED is completely on and not flashing remove the drive from
70. provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location Appendix B Warranty information 51 IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the charges if recurring 12 months charges apply for the Machine that is subject of the claim For purposes of this item the term Machine
71. rated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part Used in these countries and regions number 13F9940 Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa 13F9979 Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia
72. s IBM Fibre Channel FC hard disk drives These IBM drives come preinstalled in a drive tray ready for installation Do not detach the drive from the tray This drive and tray assembly is called a drive CRU customer replaceable unit You can install the drive CRUs directly into the 10 drive bays on the front of the expansion unit e Drive CRU labels A label is provided on the front of the drive CRU tray Use this label to record the location information for each drive before you remove it Ensure that you keep track of the drives and their corresponding bays Also record the location information in Table 4 on page 46 If you reinstall a drive in the wrong bay you might lose data e Drive LEDs Each drive tray has two LEDs which indicate the status for that particular drive The drive LED states and descriptions are as follows LED LED State Definitions Activity LED Green flashing The green light flashes to indicate FC activity to the drive Activity LED Green on The green light is on to indicate the drive is properly installed Fault LED Amber flashing The amber light flashes to indicate a drive rebuild is under way or that a drive has been identified by software Fault LED Amber on The amber light is on to indicate a drive failure e Fibre Channel loop IDs When you install a drive CRU in the expansion unit the drive tray plugs into a printed circuit board called the midplane The midplane set
73. s determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service either on site or at an IBM service center as determined by IBM e Engineering Change management Occasionally there might be changes that are required after a product has been shipped from IBM In those instances IBM will make Engineering Changes ECs available that apply to your hardware e Customer replaceable units CRUs Some parts of IBM xSeries and IntelliStation systems are designated as customer replaceable units IBM ships CRUs to you for replacement by you CRUs include keyboards monitors memory diskette drives hard disk drives and mice this list is not inclusive of all CRUs The following items are not covered under warranty service e Replacement or use of non IBM parts All IBM parts contain a 7 character identification in the format IBM FRU XXXXXXxX e Identification of software problem sources e Installation of customer replaceable units CRUs e Installation and configuration of BIOS code firmware or device drivers that are designated as customer installable See the IBM Statement of Limited Warranty for a full explanation of IBM warranty terms Be sure to retain your proof of purchase to obtain warranty service Please have the following information ready when you call e The machine type and model of your IBM hardware product if available e Serial numbers of y
74. s or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de classe A est conforme a la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom 60 IBM FAStT EXP500 Installation and User s Guide European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to sa
75. s the Fibre Channel loop ID automatically based on the setting of the tray number switch and the physical location bay of the drive CRU e Hot swap hardware Your expansion unit contains hardware that enables you to replace a failed hard disk drive without turning off the expansion unit Therefore you have the advantage of continuing to operate your system while a hard disk drive is removed or installed These drives are known as hot swap drives Slim line drives You can install slim line hot swap drive CRUs which are slightly smaller in size than the standard disk drive These drive CRUs do not fill the entire drive bay To maintain proper air flow and cooling when you install a slim line drive you must also install one of the fillers provided in the blank trays Installing hot swap drives Use the following procedure to install drives in the expansion unit You can install additional drives while the expansion unit is powered up and running Note If you are replacing a drive see Replacing hot swap drives on page 26 1 Read the instructions that come with the drive CRU Chapter 3 Installing and replacing devices 23 2 Check for Fault LEDs If any amber LEDs are lit refer to Troubleshooting on
76. services and custom installations Service availability and service name might vary by country or region For more information about these services contact your IBM marketing representative Appendix B Warranty information 49 IBM Statement of Limited Warranty Z125 4753 06 8 2000 Part 1 General Terms 50 This Statement of Limited Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 replace or modify those of Part 1 The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications Specifications The warranty period for a Machine is a specified
77. structions 20 controls indicators and connectors 6 failure troubleshooting 40 installing 28 redundant 6 removing 27 switches 6 power on LED 5 preface ix problems solving 39 product identification numbers 46 publications FAStT EXP500 13 Safety Booklet 13 R rack cabinet installation 11 rack installation 16 RAID controller 26 rails 13 16 rear view 6 records device 46 redundant power 6 28 removing fans 35 front bezel warning 14 hot swap drive 26 power supply 27 replacing hot swap drive 26 hot swap fan 35 hot swap power supply 27 reserved switches 15 restoring power 38 restrictions cabling 20 rotary dial switch 15 S safety requirements booklet 13 electrical v Index 65 safety requirements continued general information 22 handling static sensitive devices 22 service warranty See telephone numbers settings tray number 15 shut down 36 size of expansion unit 12 size drive 22 23 26 slim line drive filler 5 23 solving problems charts 39 specifications operating 12 sporadic problem locating 41 starting the expansion unit 36 static sensitive devices handling 22 summary of features 2 support clustering 2 switch interface options 15 power supply 6 reserved 15 rotary 15 tray ID number 9 tray number 15 system errorLED 5 system management software support 9 T table troubleshooting 39 telephone numbers temperature environment 12 template installation 13 16 tools required installati
78. supply switches then unplug the power cords from the expansion unit Chapter 3 Installing and replacing devices 37 Restoring power after an emergency Use this procedure to restart the expansion unit if you turned off the power supply switches during an emergency shut down or if a power failure or a power outage occurred 38 1 After the emergency situation is over or power is restored check the expansion unit for damage If there is no visible damage continue with Step 2 otherwise have your system serviced After you have checked for damage ensure that the power switches are in the off position then plug in the expansion unit power cords Check the system documentation for the hardware devices you intend to power up and determine the proper startup sequence Note Be sure to turn on the IBM FAStT EXP500 prior to or at the same time as the server Turn on the power to each device based on the startup sequence 5 Turn on both power supply switches on the back of the IBM FAStT EXP500 6 Only the green LEDs on the front and back and the amber Bypass LEDs for unconnected GBIC ports should remain on If other amber Fault LEDs are on refer to Troubleshooting on page 40 for instructions Use your installed software application as appropriate to check the status of the expansion unit IBM FAStT EXP500 Installation and User s Guide Chapter 4 Solving problems This chapter contains informa
79. switch position only when your expansion unit is powered off ESM board failure Midplane failure Have one or both ESM boards replaced Have the midplane replaced service technician only Note If you cannot find the problem in the troubleshooting table test the entire system See your server documentation for more detailed information on testing and diagnostic tools If you already ran the server test program or if running the test does not reveal the problem have the system serviced Chapter 4 Solving problems 41 42 IBM FAStT EXP500 Installation and User s Guide Chapter 5 Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system is turned on e Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system e Go to the
80. t CRU You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c
81. t when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed The English language version of this Agreement prevails over any other language version HONG KONG AND MACAU Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of Hong Kong Special Administrative Region INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Limited Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim JAPAN Governing Law The following sentence is added to this Section Any doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust NEW ZEALAND The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Sect
82. tT EXP500 Installation and User s Guide Chapter 2 Installing the expansion unit This chapter contains the information needed to install the expansion unit in an Electronic Industries Association EIA standard rack cabinet You will need a flat blade and a Phillips screwdriver to install your expansion unit The rack cabinet comes with general installation instructions for installing optional devices This chapter contains Operating specifications 0 0000000 eee ee 12 Inventory ChecklIStl aii eek ee he Gad alata wee y 13 Getting started 2 446 2a a Bee aos a pao bee weed oe td 13 Preparing the expansion unit 2 0000 eee ee 14 Removing GRUS fos eae oe Pe ee eee URE AE Oe ee ee 14 Setting the interface options 20 2 200004 15 Installing the expansion unit in a rack cabinet 16 Completing the installation 2 000000 00002 eee 19 Installing identification labels 20 00 0200 0 00 19 Cabling the expansion unit 0 0200200050000 19 Copyright IBM Corp 2000 2002 11 Operating specifications The following table summarizes the operating specifications of the expansion unit Size with front panel and without Environment Acoustical noise emissions values mounting rails For open bay 0 drives installed and typical system configurations 8 hard e Depth 56 3 cm 22 2 in oaral t on e Height 12 8 cm 5 i
83. the hot swap fan bays the hot swap environmental services monitor ESM bays and the hot swap power supply bays Hot swap fan bays ESM bays a I Ce ofl 2000 0 0 dE cece DPR I o T a O ff Y if OO tole eo o o o Hot swap power supply bays ESM bays Your expansion unit comes with two hot swappable ESM boards The environmental services monitor ESM boards provide a 1 gigabit FC interface to the drives and monitors the overall status of the expansion unit Each ESM board has two GBIC connector ports for connecting your expansion unit to the controller or connecting two or more FAStT EXP500 expansion units together The ESM boards provide redundancy when both boards are configured into redundant FC loops Refer to your FC controller documentation to determine if the controller supports this redundancy function Hot swap fan bays Your expansion unit has two interchangeable hot swap and redundant fan units Each unit contains two fans If one fan unit fails the second fan unit continues to operate Both fan units must be installed to maintain proper cooling within your expansion unit even if one fan unit is not operational
84. tion to help you solve some of the simpler problems you might have with your expansion unit It contains the problem symptoms and error messages along with suggested actions to take to resolve the problem This chapter also provides instructions on how to obtain service and technical assistance for your expansion unit and other IBM products that you might plan to use This chapter contains Troubleshooting 0 A ae e A a a a a A e G 40 Copyright IBM Corp 2000 2002 39 Troubleshooting You can use this table to find solutions to problems that have definite symptoms Refer to your system management software documentation for additional information Table 3 Page 1 of 2 Expansion unit troubleshooting table Over temperature LED ESM board Fault LED overheated Problem Indicator Component Possible Cause Possible Solutions Amber LED on Drive CRU Drive failure Replace failed drive Fan CRU Fan failure Replace failed fan ESM board Subsystem is Check fans for faults Replace failed fan if necessary Environment too hot Check the ambient temperature around the expansion unit Cool as necessary Defective LED or hardware failure ESM board failure If you cannot detect a fan failure or overheating problem replace the ESM board Replace ESM board Refer to your controller documentation for details ESM board Bypass LED GBIC port empty No corrective action needed if system
85. tisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The Limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan electrical emission statement Japanese Voluntary Control Council for Interference VCCI statement TOREA THURS Se ILE BERS VCCI oZ EOC TF AAMAREINRIE CT ORE RGR CHEAT D ERMEE FISHMIOPTIEMHVET COWFITIDHAA DDR MRT SLD BOR SNAELEMHVET Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA Appendix C Notices 61 62 For units intended to be ope
86. ult shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than 1 unchanged 2 as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Appendix B Warranty information 57 58 Applicability of suppliers and resellers unchanged The following replaces the third paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2 unchanged 3 indirect damages even if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal
87. umber is located on the bottom inside surface on the rear and on the bottom right on the front of the machine Installed device records Use the following table to keep a record of the options installed in or attached to your expansion unit This information can be helpful when you install additional options or if you ever need to report a hardware problem Copy these tables before recording information in them in case you need extra space to write new values later when you update your system configuration Expansion Disk drive part number and Disk drive serial Tray number Minihub unit disk model number number 0 9 0 9 identifier drive 1 4 1 4 location Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Table 5 Internal drives and devices 46 IBM FAStT EXP500 Installation and User s Guide Appendix B Warranty information This section contains the warranty period for your product and the service and support that are provided by your warranty Warranty period The warranty period varies by machine type and country or region Contact your place of purchase for warranty service information Some IBM Machines are eligible for on site warranty service depending on the country or region where service is performed Prior to on site warranty service you are required to go through problem determination with an IBM service sp
88. w directly with optical instruments and avoid direct exposure to the beam Chapter 3 Installing and replacing devices 31 To install a GBIC do the following e Remove the protective cap from the GBIC e Move the GBIC latch to the unlocked center position e Insert the GBIC into the GBIC port on the ESM board e Move the GBIC latch back to the locked position flush with the rear of the GBIC e Remove the protective caps from the fiber optic cable M e Connect the fiber optic cable to the installed GBIC 32 IBM FAStT EXP500 Installation and User s Guide Adding FAStT EXP500 expansion units to a loop If you want to add an additional FAStT EXP500 expansion unit to a loop cable the GBIC input port on the existing ESM board shown as First EXP500 in the figure below to a GBIC output port on the new FAStT EXP500 expansion unit You can daisy chai additional FAStT EXP500 expansion units until the loop reaches the maximum defined by the controller The controller might also have cabling configuration information or restrictions that you must follow Last EXP500 ESM boards Loop A _ Sele interface a ae cable First EXP500 Host Input l Output ESM board CRU Chapter 3 Installing and replacing devices 33 34 FAStT EXP500 loop redundancy The FAStT EXP500 expansion unit provides redundant loop support This redundant loop support is available
89. wer cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20a 1a Statement 8 AN A CAUTION Never remove the cover on a power supply or any part that has the following label attached D A Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Class 1 laser statement Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 IEC 825 1 1993 CENELEC EN 60 825 IBM FAStT EXP500 Installation and User s Guide About this book This book provides instructions for installing and replacing options in your IBM Fibre Array Storage Technology FAStT EXP500 storage expansion unit It also provides information on troubleshooting your expansion unit To set up your expansion unit refer to Chapter 2 Installing the expansion unit on page 11 for detailed information How this book is organized Chapter 1 Introduction on page 1 describes the expansion unit This chapter includes an inventory checklist and an overview of the expansion unit features and components Chapter 2 Installing the expansion unit on page 11 contains the information and instructions needed to install the expansion u

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