LT-968 User Guide Keypad Configuration.book
Contents
1. defects caused by failure to provide a suitable installation environment for the products damage caused by use of the products for purposes other than those for which it was designed damage from improper maintenance damage arising out of any other abuse mishandling or improper application of the products Warranty Procedure To obtain service under this warranty please return the item s in question to the point of purchase All authorized distributors and dealers have a warranty program Anyone returning goods to Mircom must first obtain an authorization number Mircom will not accept any shipment whatsoever for which prior authorization has not been obtained Note Unless specific pre authorization in writing is obtained from Mircom management no credits will be issued for custom fabricated products or parts or for complete fire alarm system Mircom will at its sole option repair or replace parts under warranty Advance replacements for such items must be purchased Note Mircom s liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product as the exclusive remedy for breach of warranty Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties whether expressed or implied including all implied warranties of merchantability or fitness for a particular purpose2. And of all other obligations or liabilities on the part of Mircom neither assumes nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning this product This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario Canada 36 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 bun Mircom Out of Warranty Repairs Mircom will at its option repair or replace out of warranty products which are returned to its factory according to the following conditions Anyone returning goods to Mircom must first obtain an authorization number Mircom will not accept any shipment whatsoever for which prior authorization has not been obtained Products which Mircom determines to be repairable will be repaired and returned A set fee which Mircom has predetermined and which may be revised from time to time will be charged for each unit repaired Products which Mircom determines not to be repairable will be replaced by the nearest equivalent product available at that time The current market price of the replacement product will be charged for each replacement unit WARNING Mircom recommends that the entire system be completely tested on a regular basis However despite frequent testing and due to but not limited to criminal tampering or electrical disruption it is possible
3. The keyless code is a numeric value from 1 to 999999 To enter your keyless code 1 Press 0 The keyless enter code appears 2 Enter your keyless code Version 1 00 1 Telephone Access System User Guide 23 42 LT 968 Copyright 2010 hu Mircom Configuration 2 14 4 Selecting a ring pattern NSL System only The ring pattern selection is part of the Database Menu Table2 Available Ring Pattern Ring Available Ring Pattern Pattern 1 2s ON 4s OFF standard ring A 2 800ms 400ms 800ms 4s OFF distinct ON OFF ON ring B 3 200ms 400ms 200ms 400ms 800ms 4s OFF distinct ON OFF ON OFF ON ring C 4 200ms 400ms 800ms 400ms 200ms 4s OFF distinct ON OFF ON OFF ON ring D 5 One single ringing burst 2 14 5 Editing Records To edit a record 1 Select Edit Record and use the up down key to scroll through the residents 2 Press the telephone button to select the resident s name for editing 1213 Jones 1214 Hath 1215 Johnson 3 Use the down arrow key to scroll down the list of fields such as Apartment number Resident name Dial code Keyless code relay code telephone number etc 4 Once the arrow is pointing to the field that requires a change press the telephone key to edit X Re enter the correct information See paragraph 2 14 2 for instructions on entering data 6 When you are finished editing the record press the info key The display returns to the record list At this po
4. Canada Notice for all TX3 Products Sold in Canada 38 42 LT 968 The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunication company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradations of service in some situations Telephone Access System User Guide Version 1 00 1 Copyright 2010 bun Mircom Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alteration made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the earth ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This is necessary both for proper operation and for protection Caution Users should not attempt to make such connections themselves but should contact the appropriate electri
5. a REN of 0 3 For earlier products the REN is separately shown on the label If Problems Arise If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network If the telephone company notes a problem they may temporarily discontinue service When practical they will notify you in advance of this disconnection If advance notice is not feasible you will be notified as soon as possible When you are notified you will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC Contact your telephone company if you have any questions about your telephone line In the event repairs are ever needed on the Communicator they should be performed by Mircom or an authorized representative of Mircom For information contact Mircom at the address and telephone numbers in Chapter 1 If this equipment TX3 Telephone Access System causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 40 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 bu Mircom Product Identifier This
6. level 3 is 3333 The default passcode for level 2 is 2222 Passcode level 1 is not used Version 1 00 1 Telephone Access System User Guide 19 42 LT 968 Copyright 2010 Configuration Mu Mircom To change your passcode 1 Press scroll up or scroll down to 7 Correlation N T K p K 8 Change Passcode lt find Change Passcode 2 Press when the arrow is beside Change Passcode The display enters Change Passcode Enter Access Level setup lt 001 gt Use the up down arrows to see all of the access levels to select and continue Enter New Passcode 3333 5 Enter your new password for the access level you have chosen It must consist of at least four digits up to a maximum of 99999999 4 Press Re enter Passcode 6 You will be asked to re enter new passcode 3333 a Sen T Press l to save and continue Figure 9 Changing Your Passcode You have successfully changed your passcode for one access level The display now returns to the configuration menu 2 14 Configuration Menu using the Entry Panel Keypad The Configuration Menu contains the database menu The Database Menu lets you add edit and delete resident records and consists of the following options Add Record e Edit Record Delete Record Sort by name Sort by d code sort by dial code Auto program Delete all record Version 1 00 1 Telephone Access System U
7. line Upon request of the telephone company provide the FCC registration number and the ringer equivalence number REN both of these items are listed on the equipment label The sum of all of the RENs Telephone Access System User Guide 39 42 Copyright 2010 Mu Mircom on your telephone lines should be less than five in order to assure proper service from the telephone company In some cases a sum of five may not be useable on a given line Changes to Telephone Service The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service Ringer Equivalence Number The REN is used to determine the number of devices that may be connected toa telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is Customer Information 3 July 2003 part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is
8. new resident to the system Part of the Database Menu When this function is set the resident can press a number on his or her tele phone pad to unlock the auxiliary door This function is used to delete the an entire resident record from the system Part of the Database Menu A one to four digit code that a visitor enters into the lobby unit to call a resi dent Dual Tone Modulated Frequency is a technical term for touch tone This function is used to change a resident s existing record This feature allows you to enter a 1 to 6 digit code to let residents to open the main door without a key Instructions on how to use the keypad This operation controls the maximum length of time that a visitor can speak with a resident at the entry panel This operation consists of multiple functions that allow you to customize your Telephone Access System A technical term for a variable resistor which functions as a contrast control An electronic directory that lists the residents of the building line by line or page by page Telephone Access System User Guide Version 1 00 1 Copyright 2010 bu Mircom 2 16 Version 1 00 1 LT 968 Configuration TX3 ADC Frequently Asked Questions Q What is the ADC feature A The telephone access system is an auto dialer that is connected to a public telephone line When a visitor enters a resident s dial code number the system dials the resident s home or cell t
9. 0 hm Mircom 1 Introduction This manual provides information on the most common features of the TX3 Telephone Access System and provides you with instructions to configure the TX3 Telephone Access System from the main entry panel keypad Note Mircom periodically updates panel firmware and Configurator Software to add features and correct any minor inconsistencies For information about the latest firmware or software visit the Mircom website at www mircom com This manual explains how to Operate the TX3 Telephone Access Panel View Configuration Info Add delete and edit records Set the Main and Auxiliary doors DTMF the touch tone key to press to open the doors Set the talk timer and door timers Change your password Version 1 00 1 Telephone Access System User Guide 7 42 LT 968 Copyright 2010 Mu Mircom 1 1 1 2 1 3 1 3 1 8 42 LT 968 Introduction Introducing the TX3 Telephone Access System The TX3 Telephone Access System is part of the Mircom suite of products that provide building ready monitoring control and integrated security solutions for use in the high end multi tenant residential market The TX3 Telephone Access System addresses the need within today s high end multi tenant residential market for an easy to use tenant access system and an easy to use configuration utility The TX3 Telephone Access System creates an aesthetically pleasing high quality entry system f
10. 2010 Mu Mircom Configuration Note If you accidentally enter the wrong character while configuring a name press once to backspace or press 0 to delete the letter For example to enter the last name Doe a Press 3 four times for the upper case letter D b Press 6 three times for the letter o c Press 3 two times for the letter e d Press the telephone key to save and continue 3 Once you have entered the name press the telephone key to accept The following screens will appear as shown in Table 1 Table 1 List of Screens Database Menu NSL ADC Explanation Description System System Enter Resident Name YES YES Enter the resident s name The name must be unique and a maximum of 15 characters Enter Apt No YES YES Enter the resident s apartment number up to 4 digits Enter Dial Code YES YES Enter the resident s dial code up to 4 digits Enter Keyless Code YES YES Enter the assigned keyless code up to 6 digits if used See below for using keyless entry L codes Enter Relay Code YES N A Enter the resident s assigned relay code ___ Note Relay codes start at 1 for the first relay up to 1535 Enter Telephone N A YES Enter the resident s telephone number up to 18 digits including a comma that is used as 1 second delay Use the up arrow key fora comma and the down arrow key for a dash which is optional
11. 8 Copyright 2010 Mu Mircom Configuration 2 14 8 Sorting by d code To sort by d code Select this feature if you want the list of residents to be sorted numerically by dial code Scroll the arrow to Sort by d code and press enter telephone key The following message appears Sorting please wait The display now returns to the database menu 2 14 9 Auto configuration This selection allows you to add a group of residents from a minimum of 10 toa maximum of 200 names To chose the auto program 1 Note Scroll the arrow to Auto Program in the main Configuration menu and press the enter telephone key to select The display will now show the following message Number of Records lt 010 gt Use the up arrow to move from number of residents in increments of 5 to the desired number The maximum depends on the TX3 Model it can be 200 1000 or 2000 Only 200 names can be added at a time Press the telephone enter key to accept The next screen will ask for resident name Enter one of the resident names using the alphanumeric keypad Enter Resident Name Press the telephone enter key to accept The next screen will ask for the resident s dial code All the rest of the dial codes increase by one Start Dial Code 26 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 bu Mircom 2 14 10 Version 1 00 1 LT 968 Configuration 5 Use the number keypa
12. Mh Mircom TX3 Series TELEPHONE ACCESS SYSTEM User Guide Keypad Configuration Version 1 00 1 Mircom 1 42 LT 968 Copyright 2010 Mu Mircom 2 42 LT 968 Copyright 2010 Mircom Inc All rights reserved Mircom Administrator Guide v 1 00 0 for Windows 2000 NT XP This manual as well as the software described in it is provided under licence or other agreements and may be used or copied only in accordance with the terms of such license The content of this manual is furnished for informational use only It is subject to change without notice and should not be construed as acommitment by Mircom Mircom assumes no responsibility or liability for any errors or inaccuracies that appear in this book Except as permitted by such license no part of this publication may be reproduced stored ina retrieval system transmitted in any form by means electronic mechanical using any recorded media or any other format without the prior written permission of Mircom Microsoft MS DOS Windows and Windows 2000 NT XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mircom 25 Interchange Way Vaughan Ontario L4K 5W3 905 660 4655 Fax 905 660 4113 Version 1 00 1 Copyright 2010 hu Mircom Contents 3 42 LT 968 1 1 1 2 1 3 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 10 2 11 2 12 2 13 2 14 2 15 2 16 2 17 Introduction 7 Introducing
13. Press the Enter telephone key to accept the telephone number Hide Res Name YES YES This feature turns the resident information display ON or OFF When OFF the resident s x Display information is only displayed in configuration mode Enter Elev Rest Addr YES YES Enter the ID or address of the Elevator Restriction controller for the resident L 22 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 Configuration Mun Mircom Table 1 List of Screens Enter Elev Rest Relay YES YES Enter the elevator restriction relay number for the resident Loe Keyless Corr YES YES Select which door main auxiliary or both can be opened by the resident using a keyless x Main door relay code Aux door relay Line to Use YES YES Enter the speech path for resident to communicate to the ADC line or to a relay x Line 1 5 control unit Line 1 is default Enter Ring Pattern YES N A Enter the ring pattern for the resident See Table 2 for available ring patterns The x Ring Pattern 1 5 default is 1 4 When you are finished adding the new record press Enter the telephone key the display shows New Record Added The display returns to the configuration menu 2 14 3 Using keyless entry codes To enter the premises with a keyless entry code you must first be in normal mode While in normal mode press 0 after which point you are prompted with Enter keyless code
14. acement Q What happens when the visitor gets an answering machine when trying to contact a resident A The system will allow the visitor to leave a voice message on the answering machine Version 1 00 1 Telephone Access System User Guide 31 42 LT 968 Copyright 2010 Configuration Mu Mircom Q Is the ring pattern programmable The ring pattern selection is a standard NSL system feature The system provides up to five ring patterns to choose from for every resident 32 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 Configuration hu Mircom 2 17 Resident Directory Worksheet For your records photocopy this sheet and fill in the resident information Unit No Phone Number pulse or tone Resident s Name Version 1 00 1 Telephone Access System User Guide 33 42 LT 968 Copyright 2010 Configuration Mu Mircom 34 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 hm Mircom Warranty amp Warning Information Limited Warranty Mircom Technologies Ltd together with its subsidiaries and affiliates collectively the Mircom Group of Companies warrants the original purchaser that for a period of two years from the date of manufacture the product shall be free of defect
15. age on the door strike power supply The door strike and system main board wires may be damaged or loose Solution Check and verify that the door strike and system wires are intact Q When a visitor places a call and begins to talk he or she cannot hear the resident Why A The speaker may not be working correctly Unlock the entry panel and perform a visual inspection of the speaker Look for loose wires as well as damaged components Telephone Access System User Guide 29 42 Copyright 2010 Mu Mircom 30 42 LT 968 Configuration Check that the volume in the panel speaker is set properly by entering the configuration mode and reviewing the speaker volume setting If there are no loose wires and the volume in the panel speaker is set properly then adjust the potentiometer marked SPEAKER located on the back of the front entry panel display must open the front entry panel door Q The LCD display has no display or the display has dark blocks on it Why A There may be a problem with the contrast level The potentiometer contrast control is located on the back of the keypad display board Unlock the front door and adjust the potentiometer for a darker or light contrast display Q I misplaced the key for the telephone access system How do I obtain a replacement A The Mircom key part number is LK 304 Contact your local distributor or Mircom Head Office for a replacement Q What happens when the vi
16. ang up the phone and proceed through the door 2 2 Frequently Used Functions The following instructions are for the more commonly used features of the TX3 Telephone Access System Features include Entering and exiting configuration mode Adding residents Edit and delete functions Timer settings Changing the password Version 1 00 1 Telephone Access System User Guide 12 42 LT 968 Copyright 2010 bu Mircom Configuration 2 3 Viewing Configuration Information To view configuration information you must first enter the configuration mode To enter configuration mode Main Menu 1 Configuration 2 Operation 3 View CFG Info I 2 9 9 9 9 Press wxyz wxyz A wxyz JJ Press the v scroll down to View Cfg Info Press the a key to enter The configuration information displays You may need to scroll to view all the information Figure 1 Viewing Configuration information 2 4 Entering Configuration Mode To make changes to the resident list at the panel you must first enter the configuration mode To enter configuration mode 1 Press g 9 9 o i Enter the Passcode wxyz wxvz i wz wxvz ETRE 2 Select Configuration menu 3 Enter the passcode 4 If you have not set a personal password 3 3 3 3 press DEF DEF DEF _ DEF four digit factory default 5 If you have set a personal passcode enter
17. c inspection authority or electrician as appropriate Note The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five FCC Notice for all TX3 Products Sold in the U S A Type of Service The TX3 is designed to be used on standard device telephone lines It connects to the telephone line by means of a standard jack called the USOC RJ 11C or USOC FJ45S Connection to telephone company provided coin service central office implemented systems is prohibited Connection to party lines service is subject to state tariffs Telephone Company Procedures Version 1 00 1 LT 968 The goal of the telephone company is to provide you with the best service it can In order to do this it may occasionally be necessary for them to make changes in their equipment operations or procedures If these changes might affect your service or the operation of your equipment the telephone company will give you notice in writing to allow you to make any changes necessary to maintain uninterrupted service In certain circumstances it may be necessary for the telephone company to request information from you concerning the equipment which you have connected to your telephone
18. d to enter the start dial code The next screen asks for the resident s keyless code All the rest of the keyless code increase by one Start Keyless Code 6 Use the number keypad to enter the start keyless code The next screen asks which audio line to use Line Number to use T Use the up arrow to enter the line number Press the enter telephone key to enter 8 Use the up arrow to enter the line number Press the enter telephone key to enter The next screen asks for the relay code Relay Code 9 Press info key to return to previous menu View the residents entered by scrolling page up and down using the and keys To enter the proper resident names use the edit feature Deleting All Records Select this feature if you want to delete all the resident data all names dial codes everything To delete all the resident data 1 Scroll the arrow to Delete all Records and press the enter telephone key The following message appears Delete all records 2 Press the enter telephone key to accept or the info key to cancel The display now returns to the database menu Telephone Access System User Guide 27 42 Copyright 2010 Mu Mircom 2 15 Add Record Aux Door Delete Record Dial Code DTMF Edit Record Keyless Code Keypad Navigation Talk Timer configuration Mode Potentiometer Scrolling Directory 28 42 LT 968 Configuration Glossary This function is used to add a
19. elephone number Note as a security precaution the visitor cannot see the resident s home or cell telephone number When the resident answers the call he or she can press 9 or whatever number is selected as the Main Door DTMF to unlock the main door and automatically end the telephone call Q Visitors cannot place calls to residents Why A If the problem is consistent with every resident there may be a problem with the telephone line Check the telephone line with a regular telephone for a dial tone If the dial tone is not present contact your local telephone company If the problem is consistent for one resident only the resident s telephone number may be programmed incorrectly Check the configuration to confirm that the resident s telephone number and area code are entered correctly Q Why does the system hang up as soon as a visitor begins to talk with a resident A The talk timer may be set for too short a duration While in configuration mode check that the talk timer is set to more than 30 seconds factory default is 60 seconds Q Why can t residents unlock the door gate from their units by pressing 9 on their telephones A This may be caused by one of the following Incorrect Main Door DTMF setup Solution While in configuration mode check that the Main Door DTMF is programmed to digit 9 Improper voltage on the door strike power supply Solution Check for the correct volt
20. equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the front panel cover of this equipment is a label that contains among other information a product identifier in the format US AAAEQ HITXXXX If requested this number must be provided to the telephone company Telephone Connection A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA You are responsible for installing a compliant telephone cord and modular plug into this product as described in this manual It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Equipment Failure If trouble is experienced with the TX3 Telephone Access System for repair or warranty information please contact Mircom If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Use on Party Lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Use With Alarm Auto Dialers Version 1 00 1 LT 968 If your institution has specially wired alarm equipment connected to the telephone line ensure the installation of the TX3 Telephone Acces
21. for this product to fail to perform as expected NOTE Under no circumstances shall Mircom be liable for any special incidental or consequential damages based upon breach of warranty breach of contract negligence strict liability or any other legal theory Such damages include but are not limited to loss of profits loss of the product or any associated equipment cost of capital cost of substitute or replacement equipment facilities or services down time purchaser s time the claims of third parties including customers and injury to property MIRCOM MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ITS GOODS DELIVERED NOR IS THERE ANY OTHER WARRANTY EXPRESSED OR IMPLIED EXCEPT FOR THE WARRANTY CONTAINED HEREIN Version 1 00 1 Telephone Access System User Guide 37 42 LT 968 Copyright 2010 Mu Mircom Special Notices Product Model Number TX3 AC REN U S 0 0B AC REN CANADA 0 0 Complies With Federal Communications Commission FCC TIA 968 A Technical requirement for connection of equipment tot he telephone network CFR 47 Part 15 Subpart B Class B Unintentional Radiators Industry Canada IC e Terminal attachment programme CS 03 Issue 8 Certification Specifications ICES 003 ISSUE 4 CLASS B Verification Authorization Digital Apparatus Registration Numbers FCC U S IM8OTOOBTX3 IC Canada 1156A TX3 Industry
22. int you may edit another record or press the information key to return to the record list 24 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 Mu Mircom Configuration 2 14 6 Deleting Records Select this feature if you want to delete a resident s name This function deletes one record at a time To delete a record 1 Scroll the arrow to Delete Record and press the telephone button to enter the delete menu The dial code and resident name appear 1212 gt Smith 2 Scroll the resident names with the up down arrow keys to the record you wish to delete 3 Press the telephone enter key to delete the entire record for the particular resident A warning message appears 4 When the warning appears Delete Record Y Press the telephone key to accept or the info key to cancel 5 Once the record has been deleted the screen will return to the Delete Record function At this point you may delete other records or press the info key to return to the Configuration menu 2 14 7 Sorting by Name Select this feature if you want the list of residents to be sorted alphabetically by name To sort by name 1 Scroll the arrow to Sort by Name and press the enter telephone key Selecting this feature during database downloaded displays the following message Sorting please wait The display now returns to the configuration menu Version 1 00 1 Telephone Access System User Guide 25 42 LT 96
23. istrators Guide LT 995 TX3 Telephone Card Access System Installation and Operation Manual LT 969 TX3 CX Card Access System Installation and Operation Manual LT 980 TX3 Two Door Card Access System Kit Catalogue Number 6531 TX3 Series Elevator Restriction Accessories Catalogue Number 6532 Key Terms The following terms are common and specific to Touch Screen CAU Card Access Unit ERU Elevator Restriction Unit LCU Lobby Control Unit Contact Us You can contact us from Monday to Friday 8 00 A M to 5 00 P M E S T General Inquiries Toll Free 1 888 660 4655 Local 905 660 4655 Customer Service Toll Free 1 888 MIRCOMS5 Local 905 695 3535 Telephone Access System User Guide 9 42 Copyright 2010 Introduction Mu Mircom Local Fax 905 660 4113 Toll Free Fax 1 888 660 4113 1 3 7 Technical Support For technical support contact Mircom s Technical Support Department between 8 A M and5 P M EST Monday through Friday excluding holidays Toll Free 1 888 MIRCOMS5 Local 905 695 3535 Local Phone 905 660 4655 Toll Free Phone 1 888 660 4655 Email techsupport mircom com 1 3 8 Website Wwww mircom com 1 3 9 Email mail mircom com 10 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 hm Mircom 2 Configuration This chapter provides information on how to configure the most commonly used functions of the TX3 Telephone Access System This chap
24. or residents and their visitors in a multi unit dwelling establishment This manual provides the technician with information about the keypad configuration of the TX3 Telephone Access System and explains how to configure various components for anew system including the modification of an existing system Warranty and Special Notices Mircom values your business and always attempts to provide you with the very best service Please see the Warranty and Special Notices chapter on page 35 for information about the warranty and special notices about equipment use About This Manual This manual provides comprehensive information on the installation and configuration of the Touch Screen by the installation technician Tasks are described in the order that they are likely to be performed Version Control The version number appears on the front cover and changes whenever there is a major or minor update to any part of the system regarding operation or configuration The following convention indicates major or minor changes Initial release Version 1 00 0 Major change Version 2 00 0 Minor change Version 2 01 0 Pre release changes Version 2 01 1 Telephone Access System User Guide Version 1 00 1 Copyright 2010 Mun Mircom 1 3 2 1 3 3 1 3 4 1 3 5 1 3 6 Version 1 00 1 LT 968 Introduction Additional Documentation For additional documentation see the following Mircom literature TX3 CX Touch Screen Admin
25. r DTMF the ae enters Main Door DTMF setup Main Door DIME 4 Select any digit between 1 to 9 or and press x 9 This selection becomes the designated touch tune number or symbol that opens the main door The factory default is 9 5 Press to save and continue Figure 4 Main Door DTMF Setup You have successfully set the main door DTMF The display now returns to the configuration menu Version 1 00 1 Telephone Access System User Guide 15 42 LT 968 Copyright 2010 Mu Mircom 2 8 16 42 LT 968 Configuration Auxiliary Door DTMF setup The auxiliary door DTMF setup feature allows the resident to use their telephone touch tone keypad to open the auxiliary door To set up the auxiliary door DTMF 3 Main Door DTM 4 Aux Door DIMF lt Aux Door DTMF x 6 If you have not setup Main Door DTMF 1 Press T scroll up or 4 scroll down to find Aux Door DTMF Press Dy sie the arrow is beside Aux Door DTMF The display enters Aux Door DTMF setup Select any digit between 1 to 9 or and press gt This selection becomes the designated touch tune number or symbol that opens the auxiliary door The factory default is 6 DO NOT select 4 this is used to refuse entry or disconnect 0 Press to save and continue ma Figure 5 Auxiliary Door DTMF Setup You have successfully set the auxiliary door DTMF The display now re
26. ry default is set to 60 seconds Q When a visitor places a call and begins to talk he or she cannot hear the resident Why A The speaker may not be working correctly Unlock the panel and perform a visual inspection of the speaker Look for loose wires or loose solders as well as damaged components Check that the volume in the panel speaker is set properly by entering the configuration mode and review the speaker volume setting If there are no loose wires and the volume in the panel speaker is set properly there may be a problem with the speaker then adjust the potentiometer marked SPEAKER located on the back of the front entry panel display must open the front entry panel door Q The LCD display has no display or the display has dark blocks on it Why A There may be a problem with the contrast level The potentiometer contrast control is located on the back of the keypad display board Unlock the front door and adjust the potentiometer for a darker or light contrast display Q Why is there no dial tone when a visitor calls a resident A The NSL system does not utilize an independent telephone line and therefore does not require a dial tone The system works with the TX3 NSL 8M Relay unit to ring call your apartment Q I misplaced the key for the telephone access system How do I obtain a replacement A The Mircom key part number is LK 304 Contact your local distributor or Mircom Head Office for a repl
27. s System does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone Access System User Guide 41 42 Copyright 2010 Mu Mircom 42 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010
28. s in materials and workmanship under normal use During the warranty period Mircom shall at its option repair or replace any defective product upon return of the product to its factory at no charge for labour and materials Any replacement and or repaired parts are warranted for the remainder of the original warranty or ninety 90 days whichever is longer The original owner must promptly notify Mircom in writing that there is defect in material or workmanship such written notice to be received in all events prior to expiration of the warranty period International Warranty The warranty for international customers is the same as for any customer within Canada and the United States with the exception that Mircom shall not be responsible for any customs fees taxes or VAT that may be due Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use It does not cover damage incurred in shipping or handling damage caused by disaster such as fire flood wind earthquake or lightning damage due to causes beyond the control of Mircom such as excessive voltage mechanical shock or water damage damage caused by unauthorized attachment alterations modifications or foreign objects Version 1 00 1 Telephone Access System User Guide 35 42 LT 968 Copyright 2010 Mu Mircom damage caused by peripherals unless such peripherals were supplied by Mircom
29. ser Guide 20 42 LT 968 Copyright 2010 Configuration Mu Mircom 2 14 1 Adding New Records Photocopy and then fill out the worksheet provided on page 33 to record the resident information needed for adding new records 2 14 2 Entering resident names Once you have entered the configuration menu select the database menu and then press the telephone key to enter the Add Record menu After Apt no and Dial code the following screen appears Enter Resident Name To enter a resident name 1 Use the number keys to select the appropriate character See Figure 10 for the characters that correspond to each number 2 Press any number key once twice three or more times to cycle through the characters associated with that key When you reach the character you want stop pressing the key and the character will remain in the display y press once comma gt 1 l Ea t press twice dash Aj 4 press 3 times left bracket F ra i i press 4 times right bracket EJ N press 5 times i gt I A press 6 times amp D iA 3 ir n ua press 7 times 1 PORS xv ee press once backspace 9 gt e 2 press 0 once to delete a character press 0 twice 0 press once space Figure 10 Entering Resident s Names Version 1 00 1 Telephone Access System User Guide 21 42 LT 968 Copyright
30. sitor gets an answering machine when trying to contact a resident A The system will allow the visitor to leave a voice message on the answering machine TX3 NSL Frequently Asked Questions Q What is the NSL feature A The NSL No Subscriber Line operation does not use a dedicated public subscribed telephone line rather the TX3 NSL 8M NSL Units and TX3 8EC TX3 16EC NSL Expanders in your electrical telephone room intercept all resident telephone lines coming into the building and communicate directly to them Q Why can t residents unlock the door gate by pressing the digit 9 on their telephones A This may be caused by one of the following Incorrect Main Door DTMF setup Solution While in configuration mode check that the Main Door DTMF is programmed to digit 9 Improper voltage on the door strike power supply Solution Check for the correct voltage on the door strike power supply The door strike and system main board wires may be damaged or loose Solution Check and verify that the door strike and system wires are intact Telephone Access System User Guide Version 1 00 1 Copyright 2010 Configuration Mu Mircom Q Why does the system hang up as soon as a visitor begins to communicate with a resident A This may be caused by the following the talk timer may be set for too short a duration While in configuration mode check that the talk timer is set to more than 30 seconds facto
31. ter explains How to access the TX3 Telephone Access System Frequently Used Functions Viewing Configuration Information Keypad Navigation Entering Configuration Mode Exiting Configuration Mode Main Door DTMF Setup Auxiliary Aux Door DTMF setup Setting the Talk and Door Timers Talk Timer setup Main Door Timer setup Auxiliary Aux Door Timer setup Changing Your Passcode Configuration Menu using the Entry Panel Keypad Glossary TX3 ADC Frequently Asked Questions Resident Directory Worksheet Version 1 00 1 Telephone Access System User Guide 11 42 LT 968 Copyright 2010 Configuration bn Mircom 2 1 Using the TX3 Telephone Access System The TX3 Entry Panel LCD shows a scrollable view of the resident names and dial codes The LCD also comes in an 8 line LCD handset version and a paper version of the resident list is available To use the TX3 Telephone Access System 1 To view the resident list press the up or down arrow keys to scroll the list line by line or To view the resident list page by page use the star key to scroll page up and number key to scroll page down 2e Key in the dial code associated with the resident you wish to speak to or press the Telephone Key when the cursor is on the resident s name For the handset version first pick up the phone and then key in the dial code or press the Telephone Key 3 Once the resident grants entry permission the door unlocks For the handset version h
32. the TX3 Telephone Access System 8 Warranty and Special Notices 8 About This Manual 8 Configuration 11 Using the TX3 Telephone Access System 12 Frequently Used Functions 12 Viewing Configuration Information 13 Entering Configuration Mode 13 Keypad Navigation 14 Exiting Configuration Mode 14 Main Door DTMF Setup 15 Auxiliary Door DTMF setup 16 Setting the Talk and Door Timers 17 Talk Timer setup 17 Main Door Timer Setup 18 Auxiliary Door Timer Setup 19 Changing Your Passcode 19 Configuration Menu using the Entry Panel Keypad 20 Glossary 28 TX3 ADC Frequently Asked Questions 29 Resident Directory Worksheet 33 Warranty amp Warning Information 35 Special Notices 38 Telephone Access System User Guide Copyright 2010 Version 1 00 1 Mu Mircom 4 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 bun Mircom List of Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Version 1 00 1 LT 968 Viewing Configuration information 13 Entering Configuration Mode 13 Keypad Navigation 14 Main Door DTMF Setup 15 Auxiliary Door DTMF Setup 16 Talk Timer Setup 17 Main Door Timer setup 18 Auxiliary Door Timer Setup 19 Changing Your Passcode 20 Entering Resident s Names 21 Telephone Access System User Guide Copyright 2010 Mu Mircom 6 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 201
33. the arrow is beside Main Door Timer You enter Door Timer setup Hae i eo 3 Use the arrow keys to find a time duration between 1 and 60 seconds Press to select The factory default is 30 seconds 4 Press to save and continue Figure 7 Main Door Timer setup You have successfully set up the main door timer The display now returns to the configuration menu 18 42 Telephone Access System User Guide Version 1 00 1 LT 968 Copyright 2010 Configuration Mu Mircom 2 12 Auxiliary Door Timer Setup The auxiliary door timer defines the length of time the auxiliary door stays unlocked To set up the auxiliary door 1 Press scroll up or scroll down to 5 Main Door Timer T i p v i 6 Aux Door Timer lt find Door Timer 2 Press when the arrow is beside Aux Door Timer You enter Aux Door Timer setup 3 Use the arrow keys to find a time duration between Aux Door Timer 010 1 and 60 seconds Press lt to select The factory default is 30 seconds 4 Press to save and continue Figure 8 Auxiliary Door Timer Setup You have successfully set up the auxiliary door timer The display now returns to the configuration menu 2 13 Changing Your Passcode To change your passcode you must be in configuration Mode Refer to Entering configuration Mode on page 13 for instructions Note The default passcode for
34. turns to the configuration menu Telephone Access System User Guide Version 1 00 1 Copyright 2010 Configuration Mu Nircom 2 9 Setting the Talk and Door Timers To set the talk time and door timers you must be in Configuration Mode Refer to Entering Configuration Mode on page 13 for instructions 2 10 Talk Timer setup The talk timer defines the maximum length of time that a visitor speaks with a resident To set up the talk timer n 1 Select Configuration Menu System Option 6 Aux door Timer f v 7 Talk Timer 2 Press a scroll up or o scroll down to find Talk Timer a 3 Press when the arrow is beside Talk Timer The display enters Talk Timer setup 4 Enter time duration between 10 to 300 seconds Talk Timer The factory default is 60 seconds 060 5 Use the up down arrows to change value 6 Press to save and continue Figure6 Talk Timer Setup You have successfully set up the on line timer The display now returns to the configuration menu Version 1 00 1 Telephone Access System User Guide 17 42 LT 968 Copyright 2010 Configuration Mu Mircom 2 11 Main Door Timer Setup The main door timer defines the length of time the main lobby door release stays unlocked To set up the main door 1 Press scroll up or scroll down to 4 Aux Door DTMF T K P v i l 5 Main Door Timer lt find Door Timer 2 Press when
35. your passcode You are now in configuration mode Figure 2 Entering Configuration Mode Version 1 00 1 Telephone Access System User Guide 13 42 LT 968 Copyright 2010 Mu Mircom 2 5 Keypad Navigation Configuration The diagram below shows how to use the keypad when in CONFIGURATION MODE gt N oy a 4 N gt T m GHI JKL In configuration g a mode 8 9 Fy PQRS TUV WXYZ Press _ lio move AN left Press _ to move right for checking and un checkin the check box He L Figure 3 Keypad Navigation 2 6 Exiting Configuration Mode Configuration Menu 1 System Option To exit configuration mode 1 Press e info key to Exit 14 42 Telephone Access System User Guide LT 968 Copyright 2010 In configuration mode lt q Press tT to scroll up Press ay to scroll down Press to enter and confirm selection Press to cancel the selection or exit Version 1 00 1 Configuration Mu Mircom 2 7 Main Door DTMF Setup The main door DTMF setup feature allows the resident to use their telephone touch tone keypad to open the main door To set up the main door DTMF 1 Select Configuration Menu System Option 2 Line Type 3 Main Door DTMF lt 2 Press z scroll up or p scroll down to find Main Door DTMP 3 Press when the arrow is beside Main Doo
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