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Nextiva S1800e User Guide - SourceSecurity.com US Edition

1. N 13 1 MIC 1 MIC 2 MI MIC 4 MI MIC 6 MIC 7 MI IN 1 IN 2 IN 3 IN 4 IN 5 IN 6 IN 7 1816e Rear S1816e SP Rear Verint Video Intelligence Solutions 18 Hardware Overview S1816e SR Rear Description 1 2 ec Gr s O Two RJ 45 Network connectors One RJ 45 Network connector on the S1816e SR model Video Status LEDs e 8onthe S1808e e 16onthe S1816e Reset button System Status LED Terminal block Video input e 8 connectors on the S1808e e 16 connectors on the S1816e Audio input connectors each having two audio line in or one mic in No Audio input on the S1816e SP and S1816e SR models e Four connectors on the S1808e e Eight connectors on the S18016e Audio output each having two audio line out No Audio output on the S1816e SP and S1816e SR models e Four connectors on the 51808e e Eight connectors on the S1816e One USB port No USB port on the 1816e SR model 19 www verint com video solutions Chapter 1 S1800e Series Overview Multi Port Terminal Block EFEEEEEEB EEE IPE LESSE oe S1816e and S1816e SP Terminal Block PAH 1816e SR Terminal Block Description 1 One 12V DC input 2 One RS 232 Verint Video Intelligence Solutions 20 21 security 3 Relay output e Twoon the S1808e e Fouronthe S1816e e Oneonthe 1816e SR 4 RS 422 485 5 Dry co
2. VIDEO INTELLIGEMCE SOLUTIONS Nextiva S1800e Series User Guide For S1808e and S1816e Series Encoder Firmware Version 2 4 SP5 S1801e and S1802e Series Encoder and Decoder Firmware Version 2 2 SP5 December 19 2012 Copyright Notice 2012 Verint Systems Inc All Rights Reserved Worldwide www verint com videosolutions Unauthorized use duplication or modification of this document in whole or in part without the written consent of Verint Systems Inc is strictly prohibited By providing this document Verint Systems Inc is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice Features listed in this document are subject to change Verint Systems Inc does not warrant guarantee or make any representation regarding the use or the results of the use of the information links tools and materials in terms of the accuracy reliability quality validity stability completeness currentness or otherwise of its content or products The entire risk as to the use results and performance of information links tools and materials provided or referenced herein is assumed by the user Verint Systems Inc shall not be liable for damages resulting from the use misuse or unlawful use of the information links tools and materials contained or referenced herein The Verint Systems Inc products are protected by one or more of the
3. Constant Frame Rate CFR This mode maintains the target frame rate Video quality may suffer and the bit rate may exceed the target value e Resolution The total number of lines width x height in the video image The greater the number of lines produces a more detailed clearer and sharper image but requires more bandwidth and storage The following resolutions are available CIF NTSC 352 x 240 and PAL 352 x 288 2CIF NTSC 704 x 240 and PAL 704 x 288 ACIF NTSC 704 x 480 and PAL 704 x 576 D1 NTSC 720 x 486 and PAL 720 x 576 e Compression Mode This parameter cannot be changed The compression mode column displays the method of encoding currently being used on the Edge device For the multiport devices encoders 1 and 2 are set to H 264 and encoder 3 is set to MPEGA For the single dual devices encoders 1 2 and 3 are set to H 264 and encoder 4 is set to MJPEG 6 Click Apply 7 Click OK 8 Click Exit Configuring the Input Properties The number of video inputs varies depending on the device For each video input you can enhance the video image by adjusting the value of brightness contrast hue and saturation gt Perform the following steps 1 Start SConfigurator 2 Selectthe Units tab then click Discover 3 Selectthe Nextiva device and click Configure www verint com video solutions Chapter 4 Using SConfigurator for Configuration 4 Inthe tree view click Unit gt Video gt
4. Chapter 2 Installing the Single and Dual Port Devices 4 Connect the terminal block plug to the on the rear of the device 5 Connect the power supply to an outlet or UPS 6 If required connect the serial ports of the S1800e device to a PTZ camera Powering the S1801e POE The 1801e and S1802e encoders consumes up to 5W of power while the S1801e R and S1801e R HDMI consumes up to 4W of power gt Perform the following steps 1 Plug a straight through Ethernet cable into the LAN 10 100 RJ 45 connector on the back of the S1801e POE encoder 2 Plug the other end of the cable into a POE Ethernet switch or to the Data amp PWR port of a POE injector If you use a PoE injector make sure the Data port of the injector is properly connected to the Ethernet switch Verint Video Intelligence Solutions 33 Connecting Analog Cameras Connecting Analog Cameras The following procedure describes how to connect analog cameras directly to the device gt Perform the following steps 1 Connect the video cables from the analog cameras to the BNC connectors on the rear of the device Connecting Network Cables Use the following procedure to connect the network cable to the device gt Perform the following steps 1 Plug a straight through ethernet cable to the LAN 10 100 connector on the rear 34 www verint com video_solutions Chapter 2 Installing the Single and Dual Port Devices Connecting
5. NTSC select from 1 2 3 3 75 5 6 7 5 10 15 or 30 fps m PAL select from 1 2 5 5 6 75 8 33 12 5 or 25 fps e Quantizer Minimum and Maximum The process of safely discarding information from a video without a significant loss in visual quality Using a higher quantizer value decreases Verint Video Intelligence Solutions 64 65 Configuring the Input Properties video quality and creates a smaller file size Using a low quantizer value increases video quality and creates a larger file size The available range is between 2 and 31 NOTE To maintain the video frame rate you should set the maximum quantizer to 31 If the quality of each frame is more important you should reduce the quantizer value for example a maximum quantizer of 5 keeps a good image quality but skips frames when motion is high e Intra Interval The frequency at which a complete video frame I frame is sent by the device The available values are in the O 1000 range Zero indicates that no I frame will be sent automatically by the device e Rate Control Mode The mode controlling the bit rate variation The available modes are m Constant Bit Rate CBR This mode is the most effective to maintain the target bit rate Video quality may suffer frames may be skipped and the frame rate may decrease This mode should be used when transmitting video over networks that have very limited bandwidths and with an intra interval value of 0 default
6. 3 dB frequency response Output 46 to 3 dBV into 16 Q min 1kQ load 60 to 3600 Hz 16Q load 350 to 3600 Hz Maximum input voltage 12 dB input attenuation 1 4 Vrms Maximum output voltage power 160 load 800mVrms 40 mWMicrophone BIAS voltage 3V Connectors S1808e A 8 stereo jacks 1 8in 3 5mm 1 8in 3 5mm S1816e A 16 stereo jacks 1 8in 3 5mm Power 115 www verint com video solutions Chapter A Specification and Configuration S1808e S1801e S1801e R S1801e R HD S1808e A S1816e S1802e S1816e A S1816e SP and S1816e SR Supply Voltage 12V DC 10 Power Supply 12V DC included except POE model Power S1808e 20W max 1 7A at Max SW Max 4W Consumption 12V DC S1816e 25W max 2 1A at 12V DC S1816e SP 23W max 2 1A at 12V DC S1808e A 22W max 2 2A at 12V DC S1816e A 28W max 2 2A at 12V DC Physical Enclosure Metal case with flange mount black Dimensions 17L x 6 6W x 1 7H in 430L x 167 68W x 42 6H mm 0 Ib 1 Weight 4 0 Ib 1 8 kg 9 2 oz 260 g Operating 32 F to 131 F 0 C to 55 C 32 F to 140 F 0 C to 60 C Temperature 1801e PoE 32 F to 131 F 0 C to 55 C Humidity 95 non condensing at 95 non condensing at 140 F 60 C 131 F 55 C Embedded Linux based operating system 4 2L x 3 5W x 1 7H in 106L x 90W x 42H mm Firmware Management Configuration and Supported th
7. 8 Documentation and Firmware Location Contact Information ee Open 9 00 am to 5 00 pm EST Monday to Friday Central and Latin America 1 303 254 7005 vissupport verint com Open 9 00 am to 5 00 pm EST Monday to Friday Europe Middle East and Africa 44 0 845 843 7333 customersupport emea verint com Open 8 30 am to 5 30 pm GMT Monday to Friday Asia Pacific Hong Kong 852 2797 5678 Singapore 65 68266099 APAC_VIS_Services verint com Open 9 00 am to 6 30 pm Monday to Thursday 9 00 am to 5 30 pm Friday Documentation and Firmware e Download the documentation of Nextiva IP cameras and encoders from www verint com manuals e Download the documentation of the Nextiva VMS software and the latest firmware from the extranet https online verint com e Send your questions or comments on the current document or any other Nextiva user documentation to our documentation feedback team at documentationfeedback verint com 9 www verint com video solutions Summary of Changes This section lists technical updates and new material added to the Nextiva S1800e Series User Guide Revision 10 October 2012 This is the tenth edition of the Nextiva S1800e Series User Guide Revision 9 June 2012 This is the ninth edition of the Nextiva S1800e Series User Guide Updates e Device Overview now show the rear of both the S1808e and the 518016e Revision 8 March 2012 This is the eight edition of the Ne
8. A m9PRREEEMU 21 Verint Video Intelligence Solutions 3 4 Contents Frame Rate and Performance for the Single and Dual Port Devices 22 Supported Resolution 1 ccc cece cece ec AAAA ALL LLL L anaana 22 Supported Frame Rates 22 Supported Decoding Resolution and Tile Layout 23 Supported Tile Layout 2 200 cece cece aaao oaaao ooa aao Loana oraaa orana 23 Multiport Supported Resolutions 2 022 020 0202 cece ccc cc ccc ecceccccccceceeceeseeeeeees 24 Multiport Supported Frame Rates u ccc ccc eee cceccccccecceceeeseeseees 25 Supported Audio Formats 20 Understanding the LED Indicators osse 25 System Status LED LU 26 Video Status LEDS Uu 26 RTSP Support LU 27 Configuring the Input Output Terminals Losses 28 Chapter 2 Installing the Single and Dual Port Devices 29 Package Contents 2 0 2 cece ccc ec cece ccc cececccceeceececceeeeeeeeeeececeseeeeeseeees 30 Optional Accessories a 30 Installing on a Flat Surface 30 Installing in a Rack c cece cece ce ceeceeceeeeeceeeeecteceeettecteeteseees 30 Powering the Devices U 22200 0 a 32 Powering the S1801e POE u L 2 cc cece ccc ccc eeceeeeeeeeeeeesesees 33 Connecting Analog Cameras 2 22 2 20 20 cc cccccec cece ec ceccecceceeceeeeeceeee
9. Parity None hd Data Bits 8 Operation Mode RS 422 4 wires w 6 Inthe Baud Rate list select the data rate used by the serial equipment 7 Inthe Parity list select the parity bit used by the serial equipment Parity bits determine if the data has been sent accurately over the network Verint Video Intelligence Solutions 60 Setting the H 264 Encoding Mode for the 1816e SP or S1816e SR 8 Inthe Stop bits list select the stop bits used by the serial equipment Stop bits let the receiver know that the byte being transmitted has ended 9 Inthe Data bits list select the data bits used by the serial equipment Data bits represents the number of bits in each data that is sent over the network Eight data bits are universally used in most applications 10 Single and Dual Port devices In the Operation Mode select the way the serial equipment interfaces with the device 11 Click OK to close the Unit Configuration dialog box 12 Click Exit setting the H 264 Encoding Mode for the 91816e SP or 1816e SR The 1816e SP and S1816e SR supports H 264 and MPEG 4 video on all 16 ports and can be configured in dual or triple stream modes By default the S1816e SP is set to dual stream mode consisting of a single high performance H 264 stream and a single MPEG 4 stream per video input However you can set it to triple stream mode consisting of two H 264 streams with lower resolution and framerate and a single MPEG 4 s
10. Steady Red No analog video source is detected on the corresponding input and encoded video is not transmitted Flashing red 0 2 sec No analog video source is detected on the corresponding input but intervals encoded video red blue frame is transmitted Flashing green red 1 The encoder is undergoing a firmware update sec intervals For multiport Video cable is connected but the video standard is incorrect and no video encoders is streaming from the input Steady orange For single dual port encoders Flashing green 3 times and orange 1 time Flashing orange Video cable is connected and video is streaming from the input but the video standard is incorrect RTSP Support Real Time Streaming Protocol RTSP is an application level protocol for the transfer of real time video data The 1800e series support the RTSP protocol to stream H 264 and MPEG4 video to third party media players like VLC or Apple QuickTime NOTE The S1800e series does not support the streaming of audio The URL to view video from S1800e series is rtsp lt unit_ip_ address gt media lt channel gt video lt index gt Where e unit ip address is the IP address of the S1800e e channel is the input number 1 to 8 for S1808e 1 to 16 for S1816e and 1 for 818016 e index is the encoder number 1 3 for the S1808e and S1816e encoders 1 and 2 will stream in H 264 and encoder 3 will stream in MPEG4 1 to 4 for the S1801e enco
11. 4 physical outputs 1 decoder per output 89 Receiver Mode The number of tiles to display on the monitor Select from the following Single Video from one stream is displayed on the monitor Quad The monitor is divided into four quadrants and each displaying video from four different streams 3 x 2 Only on HDMI model The monitor displays video from six different streams Guard Tour Video from each stream is displayed on the monitor one after another Dwell Time The number of seconds to display video from a selected camera before switching to the next camera in the tour 4 Click Apply www verint com video solutions Chapter 5 Using the Web Interface for Configuration setting the SNMP Properties Simple Network Management Protocol SNMP is a protocol used by network management systems to manage network equipments from a central location The S1800e devices are SNMP compliant and store data about themselves in Management Information Bases MIBs and return this data SNMP Traps to the SNMP requesters gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt SNMP SNMP Use the SNMP panel to configure the Simple Network Management Protocol SNMP parameters in order to allow an administrative computer to manage the unit v Enabled General SNMP Configuration System Location Head Office System Contact support verint com Primary Trap Destination Address 12
12. Encoder 12 Encoder 13 Encoder 14 Encoder 15 Encoder 16 Decoder 1 Decoder 2 Decoder 3 From the Sampling Rate list select 8 kHz Click OK setting the Audio Encoder Properties The 1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video gt Perform the following steps 1 pL om O NO Start SConfigurator Select the Units tab then click Discover Select the Nextiva device and click Configure In the tree view click Unit Audio Encoder oelect an Encoder to configure www verint com video solutions Chapter 4 Using SConfigurator for Configuration Unit Configuration S1816e 00079a180658 172 22 118 91 3 Unit Unit Audio Encoder 1 Network Video Input Type Audio Input Compression Uncompressed PCM 128kb Encoder 1 Encoder 2 Mute Encoder 3 Gain Level 0 Encoder 4 Encoder 5 Bias State Encoder 6 Bias Level 00000 Encoder 7 Encoder 8 Encoder 9 Encoder 10 Encoder 11 Encoder 12 Encoder 13 Encoder 14 Encoder 15 Encoder 16 Decoder 1 Decoder 2 Decoder 3 6 Setthe value for the following settings e Input Type Select Line in or Mic with pre amp e Input Compression Select Uncompressed PCM 128 kbps or u LAW 64 kbps e Gain State Select Enabled
13. 16 composites 1 Vpp into 75 ohms NTSC PAL BNC female Outputs Connecto HDMI with an rs composite output format of up 1 Vppinto to 1080i 75 ohms 1920x1080 30fp NTSC PA L BNC Triple Stream for S1808e and streams 1816e Up to three streams for the S1816e SP and 1816e SR Quadruple Stream 3 X H 264 and 1xMJPEG Performance S1808e and S1816e D1 30fpson 4xD1 30 fps D1 30 fps 2CIF 30fps all channels CIF 15 fps on all channels simultaneousl simultaneously y for up to S1816e SP D1 15 fps 10Mbps H 264 CIF 15fps MPEG 4 on all channels simultaneously or 2CIF 15fps 2CIF 15fps H 264 CIF 15fps MPEG 4 on all channels simultaneously 113 www verint com video solutions Chapter A Specification and Configuration S1808e S1801e S1801e R S1801e R HD S1808e A S1816e S1802e S1816e A S1816e SP and S1816e SR H 264 Main Profile and MPEG 4 Simple Profile H 264 Main Profile H 264 Main Profile and MJPEG Simple Profile Compression Scalable from Scalable from Upscaling from SD CIF 352 x 240 pixels to D1 CIF 352x240 pixels to to 720p or 10801 720 x 480 pixels NTSC D1 720x480 pixels CIF 352 x 288 pixels toD1 NTSC 720 x 576 pixels PAL CIF 352 x 288 pixels to D1 720 x 576 pixels PAL Bandwidth Each stream configuration from 9Kbps to 6Mbps Tiles Maximum Maximum of 4 tiles of 4 tiles on on 1 monitor 1 monitor Tiles display Tiles opt
14. 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard ZEF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 300 kbps 30 fps 14 24 32 CFR Standard CIF H26 300 kbps 30 fps 14 24 32 CFR Standard CIF 12 Apply Cancel 3 From the Encoder Properties tab set the values for the following parameters e Bit Rate The rate in kbps at which the device sends data Use a higher bit rate to record movements noise and details The bit rate can range from 9 kbps to 6000 kbps e Frame Rate The number of frames captured or recorded each seconds m NTSC select from 1 2 3 3 75 5 6 7 5 10 15 or 30 fps m PAL select from 1 2 5 5 6 75 8 33 12 5 or 25 fps e Quantizer Minimum and Maximum The process of safely discarding information from a video without a significant loss in visual quality Using a higher quantizer value decreases video quality and creates a smaller file size Using a low quantizer value increases video quality and creates a larger file size The available range is between 2 and 31 NO
15. Input Unit Configuration 1816e 00079a180658 172 22 118 91 Unit Video Input 1 Brightness Contrast Hue Saturation 2 Encoder 1 L Encoder 2 Input 2 Di Input 3 j g Input 4 g Input 5 E Input 6 t Input 7 a Input amp g Input 3 pp Input 10 Input 11 Input 12 Input 13 fy Input 14 5 For each video settings move the slider to the left or right to change the setting e Brightness Changing the brightness level allows you to increase or decrease highlights and shadows making them darker or lighter The values range from 128 to 127 e Contrast This refers to the difference between the lightest and darkest parts of the image The values range from 128 to 127 e Hue This refers to the color classification given to the image based on the colors found in the color spectrum The values range from 128 to 127 e Saturation This refers to the intensity of the colors in the image The values range from 128 to 127 6 Click OK 7 Click Exit setting the SNMP Properties Simple Network Management Protocol SNMP is a protocol used by network management systems to manage network equipments from a central location The S1800e devices are SNMP compliant and store data about themselves in Management Information Bases MIBs and return this data SNMP Traps to the SNMP requesters gt Perform the following steps
16. S1816e SP and S1816e SR models gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Onboard Analytics 97 www verint com video solutions Chapter 5 Using the Web Interface for Configuration Onboard Analytics Use the Onboard Analytics page to launch the Analytics Web Console and configure the markup overlay on video You may also retrieve and save or restore the device s Onboard Analytics configuration Configure Onboard Analytics Markup Overlay on Video None O Full Bounding Boxes Only Open Analytics Web Console Clear Configuration Save Configuration Restore Configuration 3 Select the type of overlay you want to display on the video You can select from e None No information is displayed on the video e Full In addition to Bounding boxes displays additional information in the upper left corner This includes The number of tracked targets Thenumber of occurred events The number of rules m View Status m UTC time e Bounding Boxes only Displays color coded rectangles around objects being tracked The following three colors are used Magenta to track People Green to track Vehicles Red to track objects that have triggered an alarm 4 Click Open Analytics Web Console to configure Nextiva Onboard Analytics For more information using Nextiva Onboard Analytics use the help 5 Click Save Configuration to save the changes You can
17. Settings Using SConfigurator 108 Restoring the Factory Default Settings 108 Restoring the Factory Default Settings from the Front Panel 108 Troubleshooting 2 000 00 aaa 109 Using Recovery Mode 2 2 2 2 2 ccc cece cece cece ccecccecceceeeeeeeeeeeeteeeseeees 109 Performing a Hardware Reset 109 Losing Connection to a Camera Uu 110 SConfigurator cannot find the Device sss 110 Quality of the Video isBad cc cece c ccc ecceceeeeeeeeeees 111 Chapter A Specification and Configuration 0 0 0 00o cc cec ccc eecc cc eecce eee 112 Technical Specification c ccc cece cece ccc cece cece cece cee ceeeeseecceeeeeeeees 113 ile E 113 Network 2 2 2 114 Serial and USB Ports u 2 0 000 00 cc ccc ec ccc ecccccececccceeceeceeeeeeeneeee 114 Alarm 2 ooo c cece cece sess cece eceeeeeeeceeceeeeeeteceteseeeseteseeeees 115 AN AA 115 FOWO CA 115 Physical u s aaa 116 Management 2 2 0 2 0 ccc ccc cece ence cece cece cee cccecececeeeeeeeeeeeeeeeeeeeee 116 Optional Accessories cece cece ccc ccccecceeceeceeeeeeceeeeeeseeees 116 Warranty UU 117 Factory Default Configuration cece a 117 www verint com video solutions Safety Always observe the following precautions to reduce the risk of injury and equipment damage The S1800e series devi
18. Tree For complete information on using Agent Vi Analytics refer to the Agent Vi Analytics documentation suite Configuring Agent Vi Video Analytics Once activated you can configure Agent Vi Video Analytics on eight video inputs and enable or disable the overlay markup For complete information on using Agent Vi Analytics refer to the Agent Vi Analytics documentation suite NOTE Agent Vi is not available on the S1816e SP and S1816e SR models gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt AgentVI Analytics Agent Vi Video Analytics Solutions Use the Agent Vi Video Analytics Solutions page to launch the Agent Vi Web Console and to see statistics Engine 1 Engine 2 Open Agent Vi Web Console HTML Port 15029 Analytic Port 15030 System Port 15031 Input Markup Overlay on Video 1 On 2 On On 4 On 3 Select the Engine 1 tab 4 Keep the following default port numbers e HTML Port 15029 for Engine 1 and 25029 for Engine 2 e Analytic Port 15030 for Engine 1 and 25030 for Engine 2 e System Port 15031 for Engine 1 and 25031 for Engine 2 5 Forinputs 1 to 4 select On or Off to display a markup overlay on the video 6 Repeat Configuring Agent Vi Video Analyticsfor inputs 5 to 8 in the Engine 2 tab 7 Click Open Agent Vi Web Console to view information about Agent VI uptime and analytics performance 8 Click Apply to reboot the Edge device Verint Video Intellige
19. address 7 Ensure that the VSIP Port is 5510 otherwise click Default This port number must be the same in SConfigurator and in the devices to be configured The default VSIP port is 5510 NOTE VSIP ports 9541 65500 and those under 1024 are reserved and should never be used not even for serial port video or audio communication The maximum value is 65535 8 Ensure that the Discovery IP Address is 255 255 255 255 otherwise click Broadcast The communication method and associated IP address SConfigurator will use to detect Nextiva devices on the network Contact your system administrator to know which method your network supports Possible methods are 53 www verint com video solutions Chapter 4 Using SConfigurator for Configuration e Broadcast Sending a message to all devices physically connected to the same network as SConfigurator it may not reach devices on other LANs The broadcast IP address is 255 255 255 255 Default e Multicast Sending a message to a selected group of devices With the multicast method SConfigurator can discover devices located across multiple networks but not through the Internet The current multicast IP address is 224 16 32 1 and should not be changed 9 Click OK Discovering Devices By default the S1800e series devices are Dynamic Host Configuration Protocol DHCP enabled Use SConfigurator to obtain the IP address of the encoder If you have a DHCP server the encoder will automatical
20. information on the Web Interface refer to the Web Interface User Guide NOTE The default username and password for the Web Interface is admin We recommend that you change the default password for the Edge device to a more secure password The following topics are discussed IP Address Configuration 2 222222 cece cece cece cece cece cece cece cece eee e cece cece eee eeeeeeeeeeeeeeeeeees 73 Configuring the Serial Ports 00 0 cc cccccc a a kakak 7 Setting the Video Standard ccc ccc ccc cece cece ccc ececeeeeeeeeeeeeeeeeeeeeeeeececeeeeeeeeesseeeees 19 Video Profile 82 Setting the SNMP Properties 2 2 2 2222 c ccc e cece cee eeeeeeeeeeeeeeeeeeeeeeeereeee 90 Audio Properties sss nIIIlIllllllll33333322222 2222222222 2 22 2222222 92 Activating Nextiva Onboard Analytics c cece cece ccc cceeeeeeecceeceeeeeeeeeeeeeececeeeeeeeees 96 Configuring Nextiva Onboard Analytics 0c aa 97 Activating Agent Vi Video Analytics 22 22 2222 cece ence cence cece ee cece ceececccceceeceeeeeeeeeees 98 Configuring Agent Vi Video Analytics 22202000 0 aaa 100 Setting the On Screen Display for the Decoders c cece e cece eeeeeeeeees 101 Recording to the Storage Device 2 2 ieee aaa 102 IP Address Configuration IP Address Configuration By default all S1800e series devices are Dynamic Host Configuration Protocol DHCP enabl
21. input signal gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Audio Audio Use the Audio panel to configure the audio on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Sampling Rate 8Khz v Inputs Properties Encoder Properties Outputs Properties Decoder Properties Output Gain 1 odB wi OdB i ode 4 Odo wi odB lj odo i Odo wi odo i ode 4 10 odo i 11 ode ui 12 odo i 13 0de ui 14 odo i 15 ode 4 16 OdB ui 3 Selectthe Output Properties tab 4 Fromthe Gain box type a value from 12 to 59 to set the amplitude of the signal from the input to the output 5 Clickthe speaker icon to mute audio for the output 6 Click Apply oetting the Audio Decoder Properties The 1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio output allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Audio www verint com video solutions Chapter 5 Using the Web Interface for Configuration Audio Use the Audio panel to configure the audio on the unit WARNI
22. or Disabled e Gain Level Move the slider to the left or right e Bias State Select Enabled or Disabled e Bias Level Move the slider to the left or right 7 Click OK setting the Audio Decoder Properties The audio output properties allow you to set the Gain to increase the amplitude of the input signal gt Perform the following steps 1 Start SConfigurator 2 Selectthe Units tab then click Discover 3 Selectthe Nextiva device and click Configure 4 Inthe tree view click Unit Audio Decoder Verint Video Intelligence Solutions 70 Audio Properties Jnit Configuration 51801e R HDMI00079a020128 172 22 118 136 5 Unit Unit Audio Decoder H Network i Video Output Gain H Serial Port B Audio Encoder 5 Move the Output Gain slider to the left or right 6 Click OK T1 www verint com video solutions Chapter Using the Web Interface for Configuration Once you have connected all the equipment to the device you can begin configuring the device to ensure that it can communicate with the attached devices and with a video management software over the network In order to configure the device you first need to obtain the IP address using SConfigurator The S1800e series devices have a self contained web server allowing you to connect directly to it using a web browser The Web Interface is a browser based tool that allows you to configure the S1800e series devices For complete
23. set transparency level of the text on the monitor 7 From the Tiles tab for each tile set the following In the Starve Mode list select what to display on the monitor when there is no video You can select from a e Screen Saver e Black e Last Decoded Image b Inthe Show Transmitter Name list select whether or not to Show the device name Choose from the following c Inthe Transmitter Name box type the name you want to show 8 Click Apply Recording to the Storage Device The encoders now support storage on the edge a failover mechanism that ensures video is recorded in case connection with the management software is lost The single and dual port encoders support microSD cards with a maximum capacity of 32 GB The mulitport encoders support one USB drive NOTE The S1816e SR does not support recording to a USB drive gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Storage Storage Use the Storage panel to configure recording on stora O No Recording Upon VMS Disconnection Mediu Continuous Recor ding Device Management Select target device used to reocrd or to replay recorded media Ox5344 SU02G 1977 MB 3 Selectone of the following e Norecording No recording is done on the storage device e Upon VMS disconnection Recording is done when the device is disconnected from Nextiva VMS Select from one of the following Verint Video Intell
24. to 59 to set the amplitude of the signal from the input Click the speaker icon to mute audio from the input Click Apply setting the Audio Encoder Properties The 1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video gt Perform the following steps 1 2 Start the Web Interface From the tree select Configuration gt Audio Audio Use the Audio panel to configure the audio on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Sampling Rate 8kKhz Y Inputs Properties Encoder Properties Outputs Properties Decoder Properties Input Encoder Compression Mode i PCM 1 PCM i PCM 1 PCM i PCM i PCM 1 PCM i PCM i PCM 1 PCM i PCM 1 PCM 1 PCM 1 PCM 1 PCM 1 PCM 3 Selectthe Encoder Properties tab 4 From the Compression Mode list select one of the following e PCM e U LAW 5 Click Apply Verint Video Intelligence Solutions 94 95 Audio Properties Setting the Audio Output Properties Thes1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output The audio output properties allow you to set the Gain to increase the amplitude of the
25. to Lower Thresh The values range from 1 to 1320 NTSC or 1 to 1548 PAL Lower Thresh The maximum number of macroblocks with motion in a frame to stop an alert This value must be less than or equal to Upper Thresh The values range from 1 to 1320 NTSC or 1 to 1548 PAL Vector Length The amount of motion in a given macroblocks that must be present to tag this as in motion The values range from 0 to 255 Number of Frames The number of consecutive frames that must be detected as a new motion The values range from 1 to 1000 4 Click Apply Configuring the Decoder Properties The S1800e series compact decoders support four to six H 264 video streams displaying up to four tiles on traditional CCTV monitors and up to six tiles on high definition LCD or plasma monitors gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Video 87 www verint com video solutions Chapter 5 Using the Web Interface for Configuration Video Use the Video panel to configure the video standard and the treatment of colors on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Decoder Properties Outputs Properties interlacing Mode abled abled abled abled Output Supported Resolution f bp E 0000 g o n0 n a
26. unique name for the Edge device In the Default Gateway box type the IP address of the server that acts as an access point to another network You can obtain the IP address of the default gateway by asking the network administrator NOTE You do not need to use a gateway if the device communicates with other Edge devices on the same subnet In the MTU box type largest protocol data unit that the layer can pass onwards In the Web Server Port box type the http port number to use as an access point to the Internet The default value is 80 7 Inthe Ethernet Adapter 1 tab a Inthe Link Speed list select the speed and mode of the network e Auto detect The unit will automatically detect the network speed and mode e 1 Gbps full duplex The unit sends and receives 1 Gbps of data in both directions at the same time e 1 Gbps half duplex The unit sends and receives 1 Gbps of data in both directions but not at the same time e 100 Mbps full duplex The unit sends and receives 100 Mbps of data in both directions at the same time e 100 Mbps half duplex The unit sends and receives 100 Mbps of data in both directions but not at the same time Verint Video Intelligence Solutions 76 T Configuring the Serial Ports e 10 Mbps full duplex The unit sends and receives 10 Mbps of data in both directions at the same time e 10 Mbps half duplex The unit sends and receives 10 Mbps of data in both directions but not at the same t
27. used by the serial equipment Stop bits let the receiver know that the byte being transmitted has ended 9 In the Data bits list select the data bits used by the serial equipment Data bits represents the number of bits in each data that is sent over the network Eight data bits are universally used in most applications 10 Single and Dual Port devices In the Operation Mode select the way the serial equipment interfaces with the device 11 Click OK to close the Unit Configuration dialog box 12 Click Exit Configuring the RS 422 485 Serial Port Using SConfigurator Use the following procedure to configure an RS 232 device using SConfigurator gt Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device and click Configure 4 Inthe tree view click Unit gt Serial Port 59 www verint com video solutions Chapter 4 Using SConfigurator for Configuration 5 Select one of the following e Single and Dual Port devices RS 232 422 485 Unit Configuration 51801e POE000792020108 172 22 118 132 Ej Unit Unit Serial Port RS 232 422 485 E Metwork E Video Baud Rate i bps See Parity Audi Stop Bits Data Bits Operation Mode e Multiport devices RS 422 485 Unit Configuration 5181620007921895f0 172 22 30 187 5 Unit Unit Serial Port RS 422 485 H Network E Video Serial Port Baud Rate 4800 bps
28. will be required to add the device again in Nextiva Control Center Setting the Video Standard The S1800e series device can run in one of two video standards NTSC or PAL and you can use different standards when deploying the devices across multiple sites The two video standards settings are National Television Standards Committee NTSC is the standard that is used in most of the Americas a number of South American countries and some Asian countries including Japan NTSC uses the format of 525 picture lines and a 60H7 lighting frequency Phase Alternation by Line PAL is the standard in the United Kingdom much of Western Europe several South American countries some Middle East and Asian countries several African countries Australia New Zealand and other Pacific island countries PAL uses the format of 625 picture lines and a 50Hz lighting frequency CAUTION You should change the video profile settings using a video management software gt Perform the following steps 1 Start SConfigurator 2 Selectthe Units tab then click Discover 3 Selectthe Nextiva device and click Configure 4 Inthe tree view click Unit gt Video Verint Video Intelligence Solutions 62 Video Profile Unit Configuration 1816e 00079a180658 172 22 118 91 Ej Unit Unit Video E Network EB Video Standard H Audio 5 Inthe Standard list select the analog display standard of the region You can select from the follo
29. 1 Start SConfigurator 2 Selectthe Units tab then click Discover Verint Video Intelligence Solutions 66 Setting the SNMP Properties 3 Select the Nextiva device and click Configure 4 Inthe Units box right click the S1800e device then select Batch Network Configuration 5 Batch Network Configuration This dialog allows you to perform network configuration of a list of units Select the information you want to change using the checkboxes 7 Use DHCP CO Static Configuration Starting IP Address Ending IP Address W Subnet Mask Gateway VSIP Discovery IP W VSIP Port SNMP Configuration SNMP Service Enabled Disabled System Location Default Location System Contact syscontact domain com F Primary Trap Destination Address 17 0 0 0 W Secondary Trap Destination Address 177 0 Community Name SNMPv3 User Name Iv SNMPv3 Authentication SNMPv3 Auth Password I4 SNMPv3 Privacy SNMPv3 Privacy Password po DU D o public roadmin No Authentication No Encryption Ca aa In the SNMP panel select the Enabled check box enable the SNMP service In the System Location box type the location for the Edge device In the System Contact box type the e mail address of the network administrator In the Primary Trap Destination Address box type the IP address of the primary serv
30. 1 478 714 US 11 529 946 US 11 868 656 US 11 776 659 US 11 090 638 US 11 410 004 US 10 771 315 US 10 771 409 US 11 540 900 US 11 528 267 US 12 118 781 and other U S and International Patents and Patents Pending VERINT the VERINT logo ACTIONABLE INTELLIGENCE POWERING ACTIONABLE INTELLIGENCE WITNESS ACTIONABLE SOLUTIONS STAR GATE RELIANT VANTAGE X TRACT NEXTIVA ULTRA AUDIOLOG WITNESS the WITNESS logo IMPACT 360 the IMPACT 360 logo IMPROVE EVERYTHING EQUALITY CONTACTSTORE and CLICK2STAFF are trademarks or registered trademarks of Verint Systems Inc or its subsidiaries Other trademarks mentioned are the property of their respective owners Device Compliance For compliance information visit https onl ine verint COm and refer to the device declaration of conformity Contents Contents o sssssssssmmmlemllmllmllIlllllllllllllllllliilllllilllllilliilllll 3 l Preface oon 8 Contacting Verint 2 02 00 2 c ccc ee aooaa ccc cece cc ccecceceeceeceeceeececeeceeeeecetceteetesees 8 Contacting Service and Support 2 0 00 cece ccc aaa 8 Documentation and Firmware 0 022 200 a aaao aaa LLALLA LLALL LLDD aaa Laaa oaa 9 Summary of Changes aaan oaaao aooaa aoaaa oaaao a AA AAA AALL LA DA annaa 10 Revision 10 October 2012 aoaaa aaoo anaana aooaa aaa LDLo aoaaa LLDD LaaLa Laaa onnaa 10 Revision 9 June 2012 7 10 Updates c ence cnc ccc cece ceeecececeneceeeceneceeeeenecetceetceeteeeteeeeee 10 Revisio
31. 3 From the Decoder Properties tab set the values for the following parameters for each output e Deinterlacing Mode Deinterlacing is the process taking a stream of interlaced frames and converting it to a stream of progressive frames Select one of the following m Enabled m Disabled 4 Click Apply Configuring the Video Output Properties The S1800e decoders support four to six H 264 video streams displaying up to four tiles on traditional CCTV monitors and up to six tiles on high definition LCD or plasma monitors gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Video Verint Video Intelligence Solutions 88 Video Profile Video Use the Video panel to configure the video standard and the treatment of colors on the unit WARNING Changing these parameter s can cau se a conflict with Nextiva Control Center and affect the quality of the recordings Nextiva Control hould be the m f h vide m Decod perties O rt p lution Discovery Mo d Mode Dwell Time 1 720p60 Legacy Quad 8j 3 Fromthe Output Properties tab set the output values e Only on HDMI model Resolution The number of pixels that you can display on the monitor Select from the following m 1080160 m 1080150 m 20p60 m 720p50 m 480p60 m 5 6p50 m 640 x 480p60 e Discovery Mode How the unit is represented through VSIP Select from the following Normal 1 physical output 4 decoders Legacy
32. 6 Click OK to reboot the Edge device Configuring the Encoder Properties For each video input the S1800e series devices can send video with different sets of parameters to different locations The single dual port devices support quad stream encoding with three streams using H 264 compression and one using MJPEG compression The multiport devices support triple stream encoding provides two streams using H 264 compression and one using MPEG4 compression You can customize each device in terms of frame rate and resolution to meet each system requirements Verint Video Intelligence Solutions 80 81 setting the Video Standard gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Video Video Use the Video panel to configure the video standard and the treatment of colors on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Video Standard NTSC v reboot required Encoder Properties Inputs Properties Camera Tampering Motion Detection Input Encoder Bit Rate Frame Rate Min Quantizer Max Quantizer Intra Interval Rate Control Mi Quantizer Control Mode Resolution Coa 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF H26 720 kbps
33. 9 168 24 12 Backup Trap Destination Address 129 168 24 68 Read only SNMPv1 amp SNMPv2c Configuration Community Name public Read only SNMPv3 Configuration User Name jdoe User Authentication Type MDS Authentication as24dE4g AES Encryption v se34vd4q6 Download Verint SNMP MIBs In the SNMP panel select the Enabled check box enable the SNMP service In the System Location box type the location for the Edge device In the System Contact box type the e mail address of the network administrator 9 Qu es 2 Inthe Primary Trap Destination Address box type the IP address of the primary server that will receive the SNMP Traps 7 Inthe Backup Trap Destination Address box type the IP address of the backup server that will receive the SNMP Traps in case the primary server is unavailable 8 Inthe Community Name box type the name of the group where you want the edge device to be a member NOTE The Edge device will only respond to requests from management servers that belong to the same community 9 Inthe User Name box type the name of the SNMP user 10 Inthe User Authentication Type list select the authentication algorithm for SNMP requests You can select from the following Verint Video Intelligence Solutions 90 Setting the SNMP Properties 11 12 13 14 e No Authentication No authentication is used e MD5 Authentication The Message Digest Version 5 MD5 hash function is used to d
34. Dimension and Weight The S1801e and S1802e have the following dimensions e 4 2L x 3 5Wx 1 7H in 106L x 90W x 42H mm e 9 20z 2609 Multi Port Devices The S1800e series multi port encoders delivers high resolution images for both recording and live video viewing The Nextiva S1808e S1808e A S1816e and S1816e A video encoders supports H 264 and MPEG 4 video up to D 1 30 frames per second on all ports In addition to the Nextiva S1808e and S1816e powerful video encoders the S1816e SP is a cost effective version with performance of up to D 1 15fps and comprehensive feature set By incorporating the H 264 industry leading video standard the Nextiva S1800e series offers excellent image clarity while reducing use of network bandwidth and storage by up to 50 percent 17 WWVW Verint com video solutions Chapter 1 S1800e Series Overview The Nextiva S1808e A and S1816e A video encoders supports bi directional audio audio input and output Audio input allows to send audio signals for listening either live or recorded sounds with synchronized video Audio output can be used to communicate back to the encoder location by connecting a speaker S1808e Front Ca VERIN T s1816e sR S1808e Rear Ka 8 9 AUDIO OUT I 4 IN 15 16 OUT 1 2 OUT 3 4 OUT 5 6 OUT 7 8 OUT 9 10 OUT 11 12 OUT 13 14 OUT 15 16 IN 8 INQ IN 10 IN 11 IN 12 IN 13 IN 14 IN 15 IN 16 VIDEO IN
35. NG Changing these parameters can cause a conflict with Nextis A and affect the quality of the recordings Nextiva Control C primary software to change video para ers 1 PCM 3 Select the Decoder Properties tab 4 Fromthe Compression Mode list select one of the following e PCM e U LAW 5 Click Apply Activating Nextiva Onboard Analytics Nextiva Onboard Analytics is a licensed feature available on the multiport S1800e series encoders S1808e S1808e A S1816e and S1816e A and supports up to four video inputs 1 2 5 and 6 on the S1808e and S1808e A and 1 2 9 and 10 on the S1816e and S1816e A NOTE Nextiva Onboard Analytics is not available on the S1816e SP and S1816e SR models Contact your Verint sales representative on obtaining a license CAUTION Once you activate Nextiva Onboard Analytics for a single input MPEG 4 compression mode is disabled for the whole device Verint recommends that you activate the Nextiva Onboard Analytics license prior to adding the multiport S1800e series encoder to Nextiva VMS If the multiport S1800e series encoder is already added to Nextiva VMS you must manually remove all instances of MPEG 4 compression mode for the recording and the live gt Perform the following steps 1 Start the Web Interface 2 From the tree select Administration gt Licensing Verint Video Intelligence Solutions 96 Configuring Nextiva Onboard Analytics Licensing Use the Licensing panel to activat
36. Speed list select the speed and mode of the network e Auto detect The unit will automatically detect the network speed and mode e 1 Gbps full duplex The unit sends and receives 1 Gbps of data in both directions at the same time e 1 Gbps half duplex The unit sends and receives 1 Gbps of data in both directions but not at the same time e 100 Mbps full duplex The unit sends and receives 100 Mbps of data in both directions at the same time e 100 Mbps half duplex The unit sends and receives 100 Mbps of data in both directions but not at the same time Verint Video Intelligence Solutions 74 IP Address Configuration e 10 Mbps full duplex The unit sends and receives 10 Mbps of data in both directions at the same time e 10 Mbps half duplex The unit sends and receives 10 Mbps of data in both directions but not at the same time NOTE If you are unsure of the network settings select Auto detect to automatically detect the speed and mode of the network You can also contact the network administrator to provide you with the correct settings b Click Obtain an IP address automatically c Inthe DHCP Timeout box type the number of seconds to wait for a response from a DHCP server before using the APIPA address 8 Click Apply NOTE The Ethernet Adapter 2 tab corresponds to LAN 2 on the S1808e S1808e A S1816e S1816e A and S816e SP encoders and is used by support for debugging purposes The 51816e SR model does not h
37. TE To maintain the video frame rate you should set the maximum quantizer to 31 If the quality of each frame is more important you should reduce the quantizer value for example a maximum quantizer of 5 keeps a good image quality but skips frames when motion is high e Intra Interval The frequency at which a complete video frame I frame is sent by the device The available values are in the 0 1000 range Zero indicates that no I frame will be sent automatically by the device e Rate Control Mode The mode controlling the bit rate variation The available modes are Constant Bit Rate CBR This mode is the most effective to maintain the target bit rate Video quality may suffer frames may be skipped and the frame rate may decrease This mode should be used when transmitting video over networks that have very limited bandwidths and with an intra interval value of 0 default WWVW Verint com video solutions Chapter 5 Using the Web Interface for Configuration Constant Frame Rate CFR This mode maintains the target frame rate Video quality may suffer and the bit rate may exceed the target value e Quantizer Control Mode Standard High on Motion Area e Resolution The total number of lines width x height in the video image The greater the number of lines produces a more detailed clearer and sharper image but requires more bandwidth and storage The following resolutions are available CIF NTSC 352 x 240
38. a Serial Device RS 232 RS 422 and RS 485 are communication standards between a Data Terminal Equipment DTE and a Data Circuit terminating Equipment DCE using the asynchronous serial communication method Most serial equipments such as PTZ cameras keyboards matrixs multiplexers or access cards conform to the RS 232 or RS 422 485 standards The S1800e series devices supports the RS 232 RS 422 and RS 485 asynchronous protocols using pluggable screw terminal strips For any other protocol you may need a converter NOTE The S1800e series devices come with a terminal block plug to attach RS 232 RS 422 485 devices to the S1800e series Connecting RS 232 Devices The RS 232 standard is used in some analog cameras and computer serial ports Before connecting the S1800e series device to a RS 232 serial equipment you need to determine if they are data terminal equipment DTE or data communication equipment DCE When connecting two modules of the same type you have to cross the data wires to create a communication On the other hand when connecting a DTE with a DCE a straight cable is required gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Connecta twisted pair cable to the terminal block plug as shown below Verint Video Intelligence Solutions 35 Connecting a Serial Device 3 Connect the terminal block plug to the rear of the device Connecting RS 422 485 Four W
39. a static IP address gt Perform the following steps Start SConfigurator 2 Selectthe Units tab then click Discover 3 Selectthe Nextiva device and click Configure Inthe tree view click Unit gt Network gt IP Subnet Mask 255 255 51801e R HDMI KDM 1 Verint Video Intelligence Solutions 56 Configuring the Serial Ports Unit Configuration 1801 e R HDMIO00793020128 172 22 118 136 Unit Network IP Network Interface Configuration mode O Obtain an IP address automatically DHCP O Automatic private IP address APIPA i Vid 172 22 118 136 t Video 7 Serial Port Subnet Mask 255 255 255 0 CH Audio Gateway 192 168 1 254 Host Mame S1801e R HDMI KDM 5 Select Use the following IP address 6 Inthe IP Address box type the device IP address 7 Inthe Subnet Mask box type the address specifying the subnet in which the IP address belongs 8 Inthe Gateway box type the IP address of the server that acts as an access point to another network NOTE You do not need to use a gateway if the device communicates with other devices on the same subnet 9 Inthe Host Name box type a unique name for the device 10 Click OK to close the Unit Configuration dialog box 11 Click Exit Configuring the Serial Ports Once the serial equipment is connected to the device you need to ensure that both devices can communicate with each other NOTE For compl
40. address if there is no DHCP server or a new IP address if there isa DHCP server Verint Video Intelligence Solutions 110 Troubleshooting Quality of the Video is Bad Symptom The video quality from the device is bad Action e Verify the cable between the camera and the device Try another cable to see if video quality improves e Web status should be checked for lock unlock status e From the Web Interface video tab verify the values for resolution bit rate and frame rate are supported by the camera e f available try another camera to see if video quality improves e Pingthe device to check for network latency e From the Web Interface go to the Clip Retrieval page and verify if the quality of the video Try the same from other workstations on other locations within the same network e Checkthe internal temperature of the device from the Home on the web interface to see if the device is overheating 111 www verint com video solutions Appendix A Specification and Configuration Technical Specification c eee e cece cece cece cece cece eee eeeeeeeeeceeeeeetteeeeeeeeee 113 Factory Default Configuration 2 22 22 ccc aaa 117 Technical Specification Technical Specification The following table presents the technical specifications for the S1800e series devices S1808e S1801e S1801e R S1801e R HD S1808e A S1816e S1802e S1816e A S1816e SP and S1816e SR Video 1 2 8 or
41. always click Clear configuration to reset Nextiva Onboard Analytics or Restore Configuration if you have to revert back to the saved configuration 6 Click Apply to reboot the Edge device Activating Agent Vi Video Analytics Agent Vi System is an alternative to the Nextiva Onboard Analytics functionality already available on the multiport 51800e series encoders The 1808e S1808e A S1816e and S1816e A encoders are compatible with Agent Vi s real time video analytics software A multiport encoder that is Agent Vi ready is able to process some rules that are configured in Agent Vi System NOTE Agent Vi is not available on the S1816e SP and S1816e SR models Verint Video Intelligence Solutions 98 Activating Agent Vi Video Analytics A Verint license is required t make the multiport encoders Agent Vi ready and enable eight video inputs to work with Agent Vi System The following lists the supported video inputs on the multiport encoders e 1808e and S1808e A Inputs 1 to 8 e 1816e and S1816e A Inputs 1 2 3 4 9 10 11 and 12 The Verint license is a generic key that can be used on all multiport encoders that need to be Agent Vi ready For more information about obtaining the Verint license contact Verint support or your Verint sales representative NOTE Vi System is separate analytics software by Agent Vi In order for the multiport encoder to work with Vi System you must purchase the Vi System software and license fro
42. and PAL 352 x 288 2CIF NTSC 704 x 240 and PAL 704 x 288 ACIF NTSC 704 x 480 and PAL 704 x 576 D1 NTSC 720 x 486 and PAL 720 x 576 e Compression Mode This parameter cannot be changed The compression mode column displays the method of encoding currently being used on the Edge device For the multiport devices encoders 1 and 2 are set to H 264 and encoder 3 is set to MPEG4 For the single dual devices encoders 1 2 and 3 are set to H 264 and encoder 4 is set to MJPEG NOTE For devices running analytics and the 1816e SP and 51816e SR models running in single or legacy mode only two streams are available In this case Encoder 1 is set to H 264 and Encoder 2 is set to MPEG4 4 Click Apply 5 Click OK Video Profile Video Profiles define both the quality of the video images and the storage and bandwidth requirements of the video files All Video Profiles include at least the following settings frame rate resolution and bit rate For each video input you can configure the image parameters With each video input the S1800e series devices supports up to quad stream encoding triple stream encoding on the multiport devices and quad stream encoding on the single dual port devices Encoding the video inputs provides multiple live view streams using different sets of parameters providing high or low quality video for analysis and a single recording stream using H 264 video compression providing high quality video at a sub
43. antizer Max Quantizer Intra Interval Rate Control M Quantizer Control Mode Resolution Co 720 kbps 30 fps 14 24 32 CFR Standard 2CIF H26 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 300 kbps 30 fps 14 24 32 CFR Standard CIF 300 kbps 30 fps 14 24 32 CFR Standard CIF Apply Cancel 3 From the Encoder Properties tab set the values for the following parameters e Bit Rate The rate in kbps at which the device sends data Use a higher bit rate to record movements noise and details The bit rate can range from 9 kbps to 6000 kbps e Frame Rate The number of frames captured or recorded each seconds NTSC select from 1 2 3 3 75 5 6 7 5 10 15 or 30 fps m PAL select from 1 2 5 5 6 75 8 33 12 5 or 25 fps e Quantizer Minimum and Maximum The process of safely discarding information from a video without a significant loss in vi
44. arm dry contact input of the S 1800e device has changed with the following information nput number 1 to 16 for S1816e and S1816e SP 1 to 8 for S1808e m New state 0 not connected 1 connected edVinCamtampOofAlarmStateNotif trap This trap is generated if the Out Of Focus status of an input has changed with the following information m 0x00 Not Out Of Focus m 0x01 Out Of Focus gt Perform the following steps 1 2 Start the Web Interface From the tree select Configuration gt SNMP 91 www verint com video solutions Chapter 5 Using the Web Interface for Configuration SNMP Use the SNMP panel to configure the Simple Network Management Protocol SNMP Parameters in order to allow an administrative computer to manage the unit v Enabled General SNMP Configuration System Location Head Office System Contact support verint com Primary Trap Destination Address 129 168 24 12 Backup Trap Destination Address 129 168 24 68 Read only SNMPv1 8 SNMPv2c Configuration Community Name public Read only SNMPv3 Configuration User Name jdoe User Authentication Type MDS5 Authentication ticat as24dE4g AES Encryption v issword se34vd4g6 Download Verint SNMP MIBs Apply Cancel 3 Click Download Verint SNMP MIBs Audio Properties The 1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signal
45. ave a second ethernet port The default IP address of LAN 2 is set to 172 29 204 254 with subnet mask 255 255 255 252 Any computer connecting to the S1800e multiport encoders must use the following IP address 172 29 204 253 Setting a Static IP Address If you plan on using the S1800e series devices with the Nextiva video management software you need to disable the DHCP setting and manually set a static IP address gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Network 75 www verint com video solutions Chapter 5 Using the Web Interface for Configuration Network Use the Network panel to assign a host name and IP address for the unit If your network has a DHCP server it can automatically assign an IP address Otherwise contact your network administrator for the appropriate IP settings The device must be rebooted after applying the configuration Hostname 51816e KDM Default Gateway Enter an IP address of a specific gateway Current Gateway 172 22 0 1 MTU 1500 reboot required Web Server Port 80 reboot required Ethernet Adapter 1 Ethernet Adapter 2 Current IP Address 172 22 118 91 16 MAC Address 00 07 9a 18 06 58 Link Speed Auto Detect v Obtain an IP address automatically Use APIPA addressing algorithm IP Address 192 168 1 1 Subnet Mask 255 255 255 0 DHCP Timeout 15 reboot required Apply Cancel 3 Inthe Hostname box type a
46. can use the PS1261 or any other certified power supply to connect to the S1800e series devices If you plan on using a power supply other than the PS1261 ensure that it is certified with an output voltage rating of 12V DC and an output current rating of 1 8A up to 3A The power wire gauge should be in the wire range of 28 16 AWG in order to properly engage the terminal block plug gt Perform the following steps 1 Remove the terminal block plug from the rear of the device Verint Video Intelligence Solutions 43 Connecting Analog Cameras 2 Verify the polarity of each wire from the power supply according to the attached label 3 Connect the positive power wire in the corresponding 12V pole and the negative power wire in the corresponding GND pole on the terminal block plug and screw them into place using 1 7 in Ib 0 19 N m force 5 Connect the power supply to an outlet or UPS 6 If required connect the serial ports of the S1800e device to a PTZ camera NOTE If you are using the PS1281 or the PS1282 power supply with a PDP10 2 power distribution panel refer to the PDP10 2 Installation Guide that is shipped with the PDP10 2 to set up the power distribution panel Connecting Analog Cameras The following procedure describes how to connect analog cameras directly to the device 44 www verint com video solutions Chapter 3 Installing the S1800e Series Multiport Devices gt Perform the following steps 1 Con
47. ces are for indoor use only Do not connect the S 1800e series devices to any cabling BNC HDMI PoE or otherwise that runs outdoor The S1800e series devices should be placed on a secure flat surface or mounted using optional hardware The S1800e series devices should only be operated in a clean dry environment For the multiport encoders the operating temperature is 32 F to 131 F 0 C to 55 C with maximum humidity at 95 non condensing For single and dual port devices except the S1801e POE the the operating temperature is 32 F to 140 F 0 C to 60 C with maximum humidity at 95 non condensing For the single port S1801e POE the operating temperature is 32 F to 131 F 0 C to 55 C with maximum humidity at 95 non condensing Only use the recommend power cable for powering the S1800e series devices Do not install the S1800e series devices in an enclosed cabinet or other small area without ventilation Verint Video Intelligence Solutions 7 Preface The Nextiva S1800e User Guide presents information and procedures on installing configuring and using the Nextiva encoders and decoders Contacting Verint Verint Systems is a leading provider of Actionable Intelligence solutions for enterprise workforce optimization and security intelligence Our solutions help governments and enterprises make sense of the vast information they collect in order to achieve their performance and security goals Today our
48. compression and one using MJPEG compression The multiport devices support triple stream encoding provides two streams using H 264 compression and one using MPEG4 compression You can customize each device in terms of frame rate and resolution to meet each system requirements gt Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device and click Configure 4 Inthe tree view click Unit gt Video gt Input gt Encoder Unit Configuration 1816e 00079a180658 172 22 118 91 i Encoder2 i Mi Input 2 x Input 3 ion Input 4 Input 5 Input 6 Input 7 Input 8 Input 9 Input 10 Input 11 Input 12 Input 13 Input 14 Ja Bl Bl Videa Input Target Bit Rate Target Frame Rate Minimum Quantizer Maximum Quantizer lntra Interval Rate Control Resolution Input Filter Compression Mode Noise Reduction Filter Unit Video Input 1 Encoder 1 Input 1 720 kbits sec 30 fps 14 24 Ever 32 frames Constant Frame Rate 2CIF H264 5 For each input set the values for the following e Target Bit Rate The rate in kbps at which the device sends data Use a higher bit rate to record movements noise and details The bit rate can range from 9 kbps to 6000kbps e Target Frame Rate The number of frames captured or recorded each seconds
49. ders 1 to 3 will stream in H 264 and encoder 4 will stream in MPEG4 NOTE RTSP is not available when the global security profile is enabled 27 www verint com video solutions Chapter 1 S1800e Series Overview Configuring the Input Output Terminals The rear panel of the S1800e series devices has 1 2 8 or 16 dry contact inputs and 1 2 or 4 relay output terminals for triggers and alarms depending on the model Using a video management software such as Nextiva Video Management Software you can create scenarios with Nextiva VMS Event Manager to generate a response through the relay outputs to pre defined system and motion events detected in Nextiva from sensors connected to the dry contact inputs For complete information on using the Nextiva VMS Event Manager refer to the current Nextiva VMS Administration Guide Nextiva video manage ment software Dry contact connec tion to sensor S1800e Series device Verint Video Intelligence Solutions 28 Chapter Installing the Single and Dual Port Devices This chapter describes the installation and configuration steps you need to perform to prepare the S1800e series devices for operation CAUTION The S1800e series devices are enclosed in a non weatherproof steel casing and should be placed in an indoor environment The following topics are discussed Package Contents 2222 2 0 0 Aa 30 Installing on a Flat Surface 2 2 0 2 22 aaa 30 Instal
50. detected as tampered to trigger an alarm The values range from 1 to 1000 Increasing the persistence level can reduce the number of false alarms 4 Click Apply Configuring the Motion Detection Properties The S1800e encoders support motion detection on each video input For each video input you can configure the motion detection settings by adjusting the values for each input CAUTION You must have a good understanding of video technology to use these settings If you are unsure do not modify these settings gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Video Verint Video Intelligence Solutions 86 Video Profile App Mask State Mask Upper Thresh Lower Thresh Num Motion Bloch Vector Length Number of frame Alarm State 6019 90 R RR en f t 019 9019 9 RRRA ly Cancel 3 From the Motion Detection tab you can set the values of the following parameters for each video input State Enable or disable motion detection on the video input Mask State Enable or disable the use of the mask for motion detection If disabled all macroblocks in the frame are checked for motion Mask Type the numerical string to specify which macroblocks that will be analyzed for motion An empty string indicates that all macroblocks in the frame is checked Upper Thresh The minimum number of macroblocks with motion in a frame to start an alert This value must be greater than or equal
51. e cece ec aaa 93 Verint Video Intelligence Solutions 5 6 Contents Setting the Audio Encoder Properties Losses 94 Setting the Audio Output Properties 95 Setting the Audio Decoder Properties 95 Activating Nextiva Onboard Analytics 1 cece ccc cecccccecceccecceeeteeees 96 Configuring Nextiva Onboard Analytics 0 00 20 c ccc ccc ccc ec cccecceccecceeceeeeeecees 97 Activating Agent Vi Video Analytics cece cece cece cence ccc ceccccceeceeeeeee 98 Configuring Agent Vi Video Analytics 0 00 2 0 c ccc ccc eee ec ec ec cee ceeeceeeeee 100 Setting the On Screen Display for the Decoders 2 ccc e cece eee 101 Recording to the Storage Device sss mereri 102 Chapter 6 Maintaining and Troubleshooting the Device 104 Firmware Upgrade 2000000000 0 l0 laka 105 Upgrading Using SConfigurator 2 22022 c cece cece eee c ccc ecceccecceeeeeeeeee 105 Upgrading Using the Web Interface 106 Performing a Batch Firmware Update aaoo naaaaa ooo nnnaaan22a 106 Device Reboot 0 La 107 Rebooting the Device Using SConfigurator 0 0 20 c cece cece eee ee eee 107 Rebooting the Edge Device 107 Rebooting the Device from the Front Panel sees 107 Factory Default Settings 2 22 0 01 0 0 0 II emere 107 Restoring the Factory Default
52. e edge a failover mechanism that ensures video is recorded in case connection with the management software is lost these devices deliver the high reliability of Verint s third generation encoders plus IT friendly features easy implementation and maintenance and an environmentally friendly design The S1800e series decoders S1801e R and S1801e R HD jare designed for use with all S1800e series single and multi port encoders and the 85000 IP Cameras and are ideal for integration in distributed networks including point to point applications With excellent video quality up to D 1 30fps on every stream the S1801e R provides the high reliability of Verint s third generation edge devices plus IT friendly features easy implementation and maintenance and a compact environmentally friendly design www verint com video solutions Chapter 1 S1800e Series Overview Video In 1 Audio Video In 2 Out S1801e R HD Description Video input Audio input and output Video output HDMI output One RJ 45 network connector Terminal Block One MicroSD card slot Only available on encoders Status LED Reset button O o TA OY KI eS 9 SN c Verint Video Intelligence Solutions 16 Hardware Overview Single and Dual Port Terminal Block Description 1 One 12V DC input One RS 232 422 485 One 12V DC output Only available on the S1801e POE One Relay output EU os aw IN Two Dry contacts Product
53. e eee c cece ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteetteeeeeeeeeeeees 15 Security LL 21 Frame Rate and Performance for the Single and Dual Port Devices 22 Multiport Supported Resolutions c cence eee c cece cece esse cece eee ceeeeeeceeeeeeeeeeee 24 Multiport Supported Frame Rates e cece eeeeeeeeeeeeeeeeeeeeeeeeeeeees 25 Supported Audio Formats 25 Understanding the LED Indicators 02222222 c cece cece cece cccce cece cece eeeeeeceeeeeeeeeeees 25 BAKA AA 2f Configuring the Input Output Terminals 2 2 2 2 eee eee ence cece cece ccc eecceccceceeeeeeeeees 28 15 Hardware Overview Hardware Overview The amp S1800e series devices consist of the following models Single and Dual Port devices e 51801e e 1801e PoE e S1801e R e 1801e R HDMI e 1802e Multiport devices e 1808e e S1808e A e 51816e S1816e A S1816e SP e S1816e SR CAUTION The S 1800e series devices are enclosed in a non weatherproof casing and should be placed in a location that is not exposed to the outdoor environment S1801e and 51802e Series Encoders and Decoders The S1800e series single and dual port encoders S1801e S1801e PoE and 1802e couple superior video resolution up to D1 with dramatically lower bitrate using H 264 video compression reducing bandwidth and storage utilization up to 50 over MPEG 4 With support for up to three H 264 video streams at D 1 30fps and storage on th
54. e features or view currenlty activated features License Information No valid license is installed on this device Request License Select license file Browse Install License 3 Click Browse and select the license key file 4 Click Install License VERINT POWERING ACTIONABLE INTELLIGENCE E Home Licensing Clip Retrieval a Configuration 3 Date and Time im Network 3 vsIP A valid license is installed on this device Remove License Use the Licensing panel to activate features or view currenlty activated features License Information 3 SNMP 3 IEEE 802 1X B Serial Ports fm PTZ Licensed Content 3 Video Licensed Content License Information Count s Storage Onboard Analytics 3 Agent Vi Analytics 6 Administration 3 Factory Default Settings 3 Change Password Licensing s Events s Statistics s SSL a Support a Diagnose s About oo AgentVI Analytics Onboard AgentVI Analytics Enabler license 5 Click Apply to reboot Once activated you can view and select Onboard Analytics from the Hierarchy Tree For complete information on using Nextiva Onboard Analytics refer to the Nextiva Onboard Analytics Help and User Guide Configuring Nextiva Onboard Analytics Once activated you can use Nextiva Onboard Analytics on the four video inputs 1 2 5 and 6 on the 518086 and 1 2 9 and 10 on the 818166 NOTE Nextiva Onboard Analytics is not available on the
55. e firmware update Start Using an IP network connection Using a serial port connection 5 click Start 6 Inthe Firmware File Selection dialog box click Browse and select the correct firmware file 105 www verint com video_solutions Chapter 6 Maintaining and Troubleshooting the Device Firmware File Selection Unit to Update Transmitter 172 227 118 917 Firmware File C Wgers KOM Desktop P1800 2 4 2 36 109580 vwf 7 Click Next to view the verification screen 8 Click Start to begin the firmware update Upgrading Using the Web Interface Use the following procedure to upgrade the firmware from the Web Interface gt Perform the following steps 1 Start the Web Interface 2 From the tree select Support gt Diagnose Diagnose Use the Diagnose panel to create or upload a diagnostic file or to update the firmware of the unit Create And Download Diagnostic File First Line Support Status Upload Custom Diagnostic File Update Firmware 3 Click Update Firmware 4 Inthe Firmware Update dialog box click Browse and select the firmware file Firmware File Cancel 5 Click Open 6 Click Start to begin updating the firmware of the unit Performing a Batch Firmware Update With the Nextiva video management software you can easily update the firmware for multiple devices in the environment at the same time rather than updating them individually For more information r
56. e installation and configuration steps you need to perform to prepare the S1800e series devices for operation CAUTION The S1800e series devices are enclosed in a non weatherproof steel casing and should be placed in an indoor environment The following topics are discussed Package Contents cc 42 Installing on a Flat Surface osousssssssssssssssssslIIIII aaa 42 Installing in a Rack On 42 Powering the Multiport Devices 2 2 2 cece cece cece eee eee ee eee ceeeeeeeeeeeeeeeeeseees 43 Connecting Analog Cameras c cece cece ccc cece cece cece cece cece ceeeeeetettttettetttttttttttttteteeeeeeee 44 Connecting Network Cables u c ccc cece cece cece cc ccc cece cece cece cece eeeeeeeeeeeeeeeteeeteeeeteteeeeeeeeeee 45 Connecting a Serial Device 2 2 2 cece cece eee ccceccneecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 45 Connecting Audio Inputs 2 c cece cece ccc ee cece eeeeeeeeeeeeeeeeeceeeeecececceeeeeeeeeees 50 Connecting Audio Output 42 Package Contents Package Contents Each installation kit contains the following e One S1808e S1808e A S1816e S1816e A S1816e SP or S1816e SR device e One set of rack mount brackets with four screws Philips M3 x 6mm pan head e One Nextiva S1800e series Quick Installation Guide Optional Accessories You can order the following power supplies when purchasing the multiport encoders e PS1261 Efficiency level V co
57. ed If you have a DHCP server the device will automatically obtain a valid IP configuration If the DHCP configuration fails the device assigns itself a temporary IP address based on the Automatic Private IP Addressing APIPA addressing format NOTE If you plan on using the S1800e series devices with the Nextiva video management software you need to disable the DHCP setting and manually set an IP address for the device The APIPA scheme available on the Windows operating systems allows a device to assign itself a temporary IP address until it receives a complete network configuration either manually or from a DHCP server A device in APIPA mode does not reside on the same subnet as the other devices on the IP network Therefore it may not be able to view or be visible by the other devices All Nextiva edge devices use the following temporary APIPA configuration e P address 169 254 X Y where X and Y are based on the last two octets of the MAC address of the device e Subnet mask 255 255 0 0 e Gateway 169 254 Setting a DHCP IP Address The S1800e series devices automatically obtains the IP network configuration from a DHCP server Use this procedure if you are switching an encoder from a manual configuration to one using a DHCP server gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Network 73 www verini com video solutions Chapter 5 Using the Web Inte
58. eeeeeeees 34 Connecting Network Cables u cece cc ccc cece aaan Doaa aaa D oranan nani 34 Connecting a Serial Device 2 2200 00 000 000 00 0 l0 la 35 Connecting RS 232 Devices 35 Connecting RS 422 485 Four Wires 2 cece cece ec cec ccc ceccecceceeeeeeee 36 Connecting RS 485 Devices 38 Connecting Audio Inputs 22200000000 00 aaa 39 Connecting Audio Output c cece cece ce cceececeeceeeeeeeeeee 39 Chapter 3 Installing the S1800e Series Multiport Devices 41 Package Contents a 42 Optional Accessories a 42 Installing on a Flat Surface 42 Installing in a Rack 202002002000 0 0 aaa 42 Powering the Multiport Devices 43 Connecting Analog Cameras u cc cccc ccc cec cnc ceccecceceeceeceeceeeeeseeeeees 44 Connecting Network Cables 2 20 20 2 0 c ccc cece cece cece ec ahaaa LD oaa aa L aranan nnan 45 Connecting a Serial Device 2002000 000 000 0 00 l0 la 45 Connecting RS 232 Devices cece ccc cence eee cece ec eeceeeeeeeeeeeeeeee 46 Connecting RS 422 485 Four Wires 2 0 20 cece cece ccc ec ccc cecceceeceeeeeeee 47 Connecting RS 485 Devices 49 Connecting Audio Inputs 2202 00000000 ll aaa 50 www verint com video solutions Contents Connecting Audio Output 2 2 2 0 cece aaa 50 Chapter 4 Using SConfigurator for Con
59. efer to the Nextiva documentation Verint Video Intelligence Solutions 106 107 Device Reboot Device Reboot If the S1800e device does not function the way it should you can reboot the device to re initialize the settings To reboot the device using a video management software refer to the user guide for instructions Rebooting the Device Using SConfigurator Use the following procedure to reboot the device using SConfigurator gt Perform the following steps 1 Start SConfigurator 2 Selectthe Units tab then click Discover 3 Selectthe device and click Reboot 4 Click OK Rebooting the Edge Device Rebooting the devices allows you to re initialize the settings or apply the new parameters If you change a parameter that requires a reboot and decline to reboot the Edge device immediately the icon will flash red until the Edge device is rebooted To reboot the device using a video management software refer to the user guide for instructions gt Perform the following steps 1 Startthe Web Interface 2 From the Quick Launch bar click 5 Rebooting the Device from the Front Panel Use the following procedure to reboot the device from the front panel gt Perform the following steps 1 Ondevice press Reset Factory Default Settings If after rebooting the device still does not function the way it should you can load the factory default configuration This operation will restore the factory default sett
60. emove the terminal block plug from the rear of the device 2 Connect a twisted pair cable to the terminal block plug as shown below Verint Video Intelligence Solutions 47 Connecting a Serial Device 3 Connect the terminal block plug to the rear of the device 48 www verint com video solutions Chapter 3 Installing the S1800e Series Multiport Devices Connecting RS 485 Devices In order to connect an RS 485 device to the S1800e you will need to create a Data and a Data signal from the existing Tx and Rx signals Use the following table to help you make the proper connection to a two wire RS 485 serial device where the Tx signals are for input and the Rx signals are for output NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms Signal on Peripheral Signal on EdgeVR gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Create the Data signal by wiring the Tx and Rx pins together on the terminal block plug 3 Connect a twisted pair cable to the terminal block plug m 232 Pu I ci e Z L ATH ATH Xy Xd XL XL v O lt x o DN EERE EE Eb 4 Connectthe terminal block plug to the rear of the device Verint Video Intelligence Solutions 49 Connecting Audio Inputs Connecting Audio Inputs This section explains how to connect audio devices to the S1800e mult
61. epositioned or out of focus NOTE If you plan on using Nextiva VMS with the single dual port encoders you cannot set an area of interest as described in the Nextiva Administrator Guide gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Video www verint com video solutions Chapter 5 Using the Web Interface for Configuration Video Use the Video panel to configure the video standard and the treatment of colors on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Video Standard NTSC v reboot required Encoder Properties Inputs Properties Camera Tampering Motion Detection Input Out Of Focus OOF Sensitivity OOF Current Level Refresh Rate Persistence 1 Off 26 100 0 1 fps 2 Off 26 100 Off 100 Off 100 Off 100 6 Off 100 lor 100 8 Off 100 9 Off 100 1 Off 100 i Off 100 2 Off 2 100 Off 100 4 Off 100 5 off 100 Off 100 3 From the Camera Tampering tab you can set the values of the following parameters for each video input e Out of Focus Enable or disable the Out of Focus feature e OOF Sensitivity Set the sensitivity level from 1 most sensitive to 100 no sensitive e Refresh Rate Setthe refresh rate in frames per seconds e Persistence The number of analyzed frames that must be
62. er that will receive the SNMP Traps 9 Inthe Backup Trap Destination Address box type the IP address of the backup server that will receive the SNMP Traps in case the primary server is unavailable 10 In the Community Name box type the name of the group where you want the edge device to be a member NOTE The Edge device will only respond to requests from management servers that belong to the same community 11 Inthe SNMPv3 User Name box type the name of the SNMP user 67 www verint com video solutions Chapter 4 Using SConfigurator for Configuration 12 Inthe SNMPv3 User Authentication Type list select the authentication algorithm for SNMP requests You can select from the following e No Authentication No authentication is used e MD5 Authentication The Message Digest Version 5 MD5 hash function is used to determine that the message is from a valid source e SHA Authentication The Secure Hash Algorithm SHA has function is used to determine that the message is from a valid source 13 Inthe SNMPv3 User Auth Password box type a password for the user 14 Inthe SNMPv3 Privacy Protocol list select the privacy protocol to encrypt the contents of the data You can select from the following e No Encryption No encryption is used e DES Encryption The Data Encryption Standard DES algorithm is used to encrypt the data e AES Encryption The Advanced Encryption Standard AES algorithm is used to encrypt t
63. es In the Modelist select the way the serial equipment interfaces with the device 9 Click Apply Configuring the RS 422 485 Serial Port Use the following procedure to configure an RS 422 485 device using the Web Interface gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Serial Port Verint Video Intelligence Solutions 78 Setting the Video Standard 3 Select one of the following e Single and Dual Port devices RS 232 422 485 Serial Ports Use the Serial Ports panel to configure the protocols for communicating with seria equipments RS 232 422 485 Bit Rate bps 4800 Parity None Stop Bits 1 Data Bits IE IG E IG Mode RS 422 4 Wires e Multiport devices RS 422 485 Serial Ports Use the Serial Ports panel to configure the protocols for communicating with seria equipments RS 232 RS 422 485 Bit Rate bps 4800 Parity None Stop Bits 1 Data Bits 4 10S IG IG E Mode RS 422 4 Wires 4 Inthe Baud Rate list select the data rate used by the serial equipment 5 Inthe Parity list select the parity bit used by the serial equipment Parity bits determine if the data has been sent accurately over the network 6 Inthe Stop bits list select the stop bits used by the serial equipment Stop bits let the receiver know that the byte being transmitted has ended 7 Inthe Data bits list select the data bits used by the
64. ete information about serial port parameters and the settings to use refer to the serial equipment documentation or contact the product manufacturer 57 www verint com video solutions Chapter 4 Using SConfigurator for Configuration Configuring the RS 232 Serial Port Using SConfigurator Use the following procedure to configure an RS 232 device using SConfigurator gt Perform the following steps 1 Start SConfigurator Select the Units tab then click Discover Select the Nextiva device and click Configure In the tree view click Unit Serial Port ae o N Select one of the following e Single and Dual Port devices RS 232 422 485 Unit Configuration 51801e POE00079a020108 172 22 118 132 E Unit Unit Serial Port V RS 232 422 485 E Network H Video B Serial Port Baud Rate 4800 bps Data Bits 8 Open Mode Verint Video Intelligence Solutions 08 Configuring the Serial Ports e Multiport devices RS 232 Unit Configuration 5181620007921895f0 172 22 30 187 E Unit Unit Serial Port RS5 232 E Network i Video e Serial Port Baud Rate Parity Stop Bits Data Bits 6 In the Baud Rate list select the data rate used by the serial equipment 7 Inthe Parity list select the parity bit used by the serial equipment Parity bits determine if the data has been sent accurately over the network 8 In the Stop bits list select the stop bits
65. etermine that the message is from a valid source e SHA Authentication The Secure Hash Algorithm SHA has function is used to determine that the message is from a valid source In the User Authentication Password box type a password for the user In the User Privacy Protocol list select the privacy protocol to encrypt the contents of the data You can select from the following e No Encryption No encryption is used e DES Encryption The Data Encryption Standard DES algorithm is used to encrypt the data e AES Encryption The Advanced Encryption Standard AES algorithm is used to encrypt the data In the User Privacy Password box type a password for the privacy protocol Click Apply Viewing MIB Information You can download the device Management Information Base MIB and use a SNMP application to view the information The MIB is a collection of manageable entities of the device network element The S1800e series device sends a coldStart trap when it is initialized and sends the following Verint Specific SNMP traps Video Signal Loss edVinMediaStateAnalogNotif trap This trap is generated if an analog video input of an S1800e series device is disconnected or reconnected with the following information Input number 1 to 16 for S1816e and S1816e SP 1 to 8 for S1808e m New state 0 not connected 1 connected Dry Input State Change edDigitalinPinStateNotif trap This trap is generated if the status of a digital al
66. figuration ssssssssuss 52 Setting SConfigurator 2000 000 aaa 53 Discovering Devices o cece cece ccc eee e ccc ec cee ce eee e ee eeceeeeeeceeceeeceeeeeeeeeees 54 IP Address Configuration cece ccc ccc cc cece ccc ec ccc cecceeeeeeceecteeeeseeees 55 Setting a DHCP IP Address eee ec cnc ccc ceceeceeeceeeeeseeee OO Setting a Static IP Address 2 2220200000 000 00 00 0 aa 56 Configuring the Serial Ports of Configuring the RS 232 Serial Port Using SConfigurator 58 Configuring the RS 422 485 Serial Port Using SConfigurator 59 Setting the H 264 Encoding Mode for the S1816e SP or S1816e SR 61 Setting the Video Standard cece cence ec cece ec ceccececceeceeeeeseeseees 62 Video Profile II ImImIelIlIelIllllzlllllll2l 63 Configuring the Device Video Properties 64 Configuring the Input Properties 00 0000000 0 ll aaa 65 Setting the SNMP Properties 66 Audio Properties es esses LLDD LLDD D Paana 22 68 Setting the Audio Sampling Rate 0 0 0 00 20 ccc eccecceceeeeceeee 68 Setting the Audio Encoder Properties 0 0 00 2 0c ccc cece eccccecceceecceceeeeceeeees 69 Setting the Audio Decoder Properties 70 Chapter 5 Using the Web Interface for Configuration 72 IP Address Co
67. figure f 7 S5120FD DN IP Camera HD 5120FD DN IP Camera HD Transmitter 172 22 32 51 10000 S5120FD DN Not Supported S51 7 S5120FDW DN KDM 5120FDW DN KDM Transmitter 172 22 118 59 10000 S5120FDW DN Not Supported S51 Ad 7 S5250BX DN IP Camera 5MP S55250BX DN IP Camera 5MP Transmitter 172 22 32 52 10000 S5250BX DN Not Supported 52 Telnet 42 Unknown 169 254 97 14 Unknown 169 254 97 14 Unknown Not Supported 424 Unknown Unknown Unknown 172 22 112 151 5545 Unknown Not Supported Unk 4 Verint Video Intelligence Solutions 54 55 IP Address Configuration IP Address Configuration By default all S1800e series devices are Dynamic Host Configuration Protocol DHCP enabled If you have a DHCP server the device will automatically obtain a valid IP configuration If the DHCP configuration fails the device assigns itself a temporary IP address based on the Automatic Private IP Addressing APIPA addressing format NOTE If you plan on using the S1800e series devices with the Nextiva video management software you need to disable the DHCP setting and manually set an IP address for the device The APIPA scheme available on the Windows operating systems allows a device to assign itself a temporary IP address until it receives a complete network configuration either manually or from a DHCP server A device in APIPA mode does not reside on the same subnet as the other devices on the IP network Therefore it ma
68. following U S European or International Patents USPN 5 659 768 USPN 5 689 442 USPN 5 790 798 USPN 6 278 978 USPN 6 370 574 USPN 6 404 857 USPN 6 510 220 USPN 6 724 887 USPN 6 751 297 USPN 6 757 361 USPN 6 782 093 USPN 6 839 667 USPN 6 952 732 USPN 6 959 078 USPN 6 959 405 USPN 7 047 296 USPN 7 149 788 USPN 7 155 399 USPN 7 203 285 USPN 7 216 162 USPN 7 219 138 USPN 7 254 546 USPN 7 281 173 USPN 7 284 049 USPN 7 325 190 USPN 7 466 816 USPN 7 478 051 USPN RE40 634 and other provisional rights from one or more of the following Published US Patent Applications US 11 394 408 US 11 771 499 US 11 396 514 US 11 772 440 US 11 565 943 US 11 565 946 US 11 565 948 US 11 540 739 US 11 540 086 US 11 541 313 US 11 541 252 US 11 540 282 US 11 529 947 US 11 540 785 US 11 540 736 US 11 540 904 US 11 540 353 US 11 608 340 US 11 608 350 US 11 608 358 US 11 567 808 US 11 692 983 US 11 693 933 US 11 693 923 US 11 693 828 US 11 567 852 US 11 608 440 US 12 015 621 US 11 540 322 US 11 924 201 US 11 616 490 US 11 621 134 US 11 752 458 US 11 712 933 US 11 824 980 US 11 729 185 US 11 804 748 US 11 831 260 US 11 395 992 US 11 359 319 US 11 359 195 US 11 359 357 US 10 832 509 US 11 742 733 US 11 831 257 US 11 831 250 US 11 691 530 US 11 479 267 US 11 529 942 US 11 768 349 US 11 540 281 US 10 633 357 US 11 693 899 US 11 479 056 US 11 529 132 US 11 540 320 US 11 037 604 US 11 529 842 US 11 540 171 US 1
69. gure an RS 232 device using the Web Interface gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Serial Port www verint com video solutions Chapter 5 Using the Web Interface for Configuration 3 Select one of the following e Single and Dual Port devices RS 232 422 485 Serial Ports Use the Serial Ports panel to configure the protocols for communicating with seria equipments RS 232 422 485 Bit Rate bps 4800 Parity None Stop Bits 1 Data Bits IE IG E 4 Mode RS 422 4 Wires e Multiport devices RS 232 Serial Ports Use the Serial Ports panel to configure the protocols for communicating with seria equipments RS 232 RS 422 485 Bit Rate bps 4800 Parity None Stop Bits 1 IEC E EX Data Bits 4 Inthe Baud Rate list select the data rate used by the serial equipment 5 Inthe Parity list select the parity bit used by the serial equipment Parity bits determine if the data has been sent accurately over the network 6 Inthe Stop bits list select the stop bits used by the serial equipment Stop bits let the receiver know that the byte being transmitted has ended 7 Inthe Data bits list select the data bits used by the serial equipment Data bits represents the number of bits in each data that is sent over the network Eight data bits are universally used in most applications 8 Single and Dual Port devic
70. hat a connection to a camera is lost Perform the following tasks Check the connection between the device and the camera Check the camera to ensure that it is transmitting video or that it is functioning correctly Check the device to ensure that it is functioning correctly The system status LED provides a visual indication on the current state of the device Look at the event log Download a diagnostic file for Verint Technical Support SConfigurator cannot find the Device Symptom SConfigurator does not see the device on the Common Port or SConfigurator does not discover a device Action ore e qw oa 8 9 Verify that you are running the latest version of SConfigurator Start SConfigurator In the General tab click Program Options Select the IP address of the correct LAN interface from the IP Address of the PC list Click Common to set the VSIP port to 9541 Ensure that the Discovery IP Address is 255 255 255 255 otherwise click Reset to Broadcast Click OK Click the Units tab Click Discover If the unit still cannot be discovered try the following Verify if the LEDs are flashing If they are all OFF or at least one of them is not flashing verify the network connectivity If you know the IP address try to ping it Use install the firmware using SConfigurator or using the Web Interface Perform a hard reset and wait a few minutes before trying to discover it It will be configured with its APIPA
71. he data 15 In the SNMPv3 Privacy Password box type a password for the privacy protocol 16 Click Apply 17 Click Close NOTE The device will reboot Audio Properties Thes1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video Currently the S1800e series devices support the following audio formats Codec Sampling Frequency Bits per Sample Bitrate PCM no compression 16bits data 28 kbits sec 8kHz G 711 u Law 8 bits 14 bits signed data 64 kbits sec NOTE The S1816e SP and 51816e SR models do not support audio Setting the Audio Sampling Rate Expressed in hertz Hz sampling rate is the rate at which samples of an analog signal are taken in order to be converted into digital form The device uses 8 kHz Verint Video Intelligence Solutions 68 69 Audio Properties gt Perform the following steps 1 2 3 4 5 6 Start SConfigurator Select the Units tab then click Discover Select the Nextiva device and click Configure In the tree view click Unit gt Audio Unit Configuration S1816e 00079a180658 172 22 118 91 Ca 3 Unit Unit Audio H Network i Video Sampling Rate 8kHz Encoder 1 Encoder 2 Encoder 3 Encoder 4 Encoder 5 Encoder 6 Encoder 7 Encoder 8 Encoder 9 Encoder 10 Encoder 11
72. igence Solutions 102 Recording to the Storage Device Low CIF 88 kbps MinQ 12 MaxQ 22 CFR Skip rate 4 Medium 2CIF 172 kbps MinQ 12 MaxQ 22 CFR Skip rate 4 m High 2CIF 400 kbps MinQ 12 MaxQ 22 CFR Skip rate 2 e Continuous recording Recording is done on the storage device at the same time as recording to Nextiva VMS 4 From the Device Management list select the storage device NOTE If the recording device is full click Clear to delete data from the recording device 5 Click Apply 103 www verint com video solutions Chapter Maintaining and Troubleshooting the Device This chapter discusses how to perform maintenance and troubleshooting tasks on the S1800e series devices using SConfigurator or the Web Interface Additional troubleshooting task can be performed using a video management software such Nextiva Video Management Software The following topics are discussed Firmware Upgrade LL 105 Device Reboot 107 Factory Default Settings 107 TOU DICSICOUING MERERETUR 109 Firmware Upgrade Firmware Upgrade Firmware upgrade allows you to install a new firmware of the S1800e device when it becomes available Updating the firmware allows you access to new features for the device while retaining its configuration NOTE It is recommended to verify the firmware version running on the device after an upgrade If the device loses p
73. ime NOTE If you are unsure of the network settings select Auto detect to automatically detect the speed and mode of the network You can also contact the network administrator to provide you with the correct settings b Click Use the following IP Address c Inthe IP Address box type the device IP address d Inthe Subnet Mask box type the address specifying the subnet in which the IP address belongs e Inthe Gateway box type the IP address of the server that acts as an access point to another network NOTE You do not need to use a gateway if the device communicates with other devices on the same subnet 8 Click Apply NOTE The Ethernet Adapter 2 tab corresponds to LAN 2 on the S1808e S1808e A S1816e S1816e A and S816e SP encoders and is used by support for debugging purposes The 51816e SR model does not have a second Ethernet port The default IP address of LAN 2 is set to 172 29 204 254 with subnet mask 255 255 255 252 Any computer connecting to the S1800e multiport encoders must use the following IP address 172 29 204 253 Configuring the Serial Ports Once the serial equipment is connected to the device you need to ensure that both devices can communicate with each other NOTE For complete information about serial port parameters and the settings to use refer to the serial equipment documentation or contact the product manufacturer Configuring the RS 232 Serial Port Use the following procedure to confi
74. ines width x height in the video image The greater the number of lines produces a more detailed clearer and sharper image but requires more bandwidth and storage The following resolutions are available CIF NTSC 352 x 240 and PAL 352 x 288 2CIF NTSC 704 x 240 and PAL 704 x 288 ACIF NTSC 704 x 480 and PAL 704 x 576 D1 NTSC 720 x 486 and PAL 720 x 576 e Compression Mode This parameter cannot be changed The compression mode column displays the method of encoding currently being used on the Edge device For the multiport devices encoders 1 and 2 are set to H 264 and encoder 3 is set to MPEGA For the single dual devices encoders 1 2 and 3 are set to H 264 and encoder 4 is set to MJPEG NOTE For devices running analytics and the S1816e SP and 51816e SR models running in single or legacy mode only two streams are available In this case Encoder 1 is set to H 264 and Encoder 2 is set to MPEG4 4 Click Apply 5 Click OK Configuring the Input Properties The number of video inputs varies depending on the device For each video input you can enhance the video image by adjusting the value of brightness contrast hue and saturation gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Video Verint Video Intelligence Solutions 84 85 Video Profile Video Use the Video panel to configure the video standard and the treatment of colors on the
75. ings to the device and delete all user defined values WWVW Verint com video solutions Chapter 6 Maintaining and Troubleshooting the Device Restoring the Factory Default Settings Using SConfigurator Use the following procedure to restore the factory default settings using SConfigurator gt Perform the following steps 1 Start SConfigurator Select the Units tab then click Discover Select the device and click Configure Click Load Default Settings Click OK ae o N Restoring the Factory Default Settings If after rebooting the device still does not function the way it should you can load the factory default configuration This operation will restore the factory default settings to the device and delete all user defined values gt Perform the following steps 1 Start the Web Interface 2 From the tree select Administration 5 Factory Default Settings Factory Default Settings Use the Factory Default Settings panel to completely or partially restore the original settings on the unit This option deletes all user defined values and reboots the unit The Restore Partial Factory Default Settings option will restore all settings except the Network VSIP SNMP and Video Standard Restore to Factory Default Settings Partial O Restore to Factory Default Settings Restore 3 Fromthe Factory Default Settings panel select one of the following e Restore to Factory Default Settings Partial to keep the
76. ions 1 x1 2x2 display or3 x2 options 1x1 2x2 Network Interface 1 RJ 45 Ethernet 10 1000 RJ 45 Ethernet 10 100 Mbps Base T Mbps Base T Interface 2 No RJ 45 Ethernet 10 1000 Interface 2onthe Mbps Base T for S1816e SR maintenance Protocols Transport RTP IP UDP IP TCP IP or multicast IP Others DNS NTP SNMP v1 v2 v3 MIB II HTTP HTTPS DHCP and Resolution 802 1x SSL based authentication password protected HTTPS Serial and USB Ports Electrical Port 1 RS 232 max 230 Port 1 RS 232 max 230 kbps pluggable clip kbps pluggable screw terminal strip or RS 422 485 2 4 wires max terminal strip 230 kbps pluggable clip terminal strip Port 2 RS 422 485 2 4 wires max 230 kbps Verint Video Intelligence Solutions 114 Technical Specification S1808e S1801e S1801e R S1801e R HD S1808e A S1816e S1802e S1816e A S1816e SP and S1816e SR Operating Mode _ Transparent serial port supporting any asynchronous serial protocol USB 1 USB host port USB drive SDHC not included MicroSD NOTE TheS1816e SR Card up to does not have a 32 GB SD USB port card not included Alarm e Input 4 8 or 16 dry Input 2 dry contacts contacts Output 1 relay contacts 48V AC DC at 100 mA e Output 1 20r4relay max contacts 48V AC DC at 500 mA max Bi directional Only for S1808e A and Input 46 to 3 dBV into 30 kQ line or audio S1816e A microphone input
77. iport encoders The audio in connectors support two audio mono line in or one microphone For the line in you can use a RCA mono 3 5 mm stereo adapter The S1800e multiport encoders support the following audio formats Codec Sampling Frequency Bits per Sample Bitrate PCM no compression 16bits data 28 kbits sec 8kHZ G 711 y Law 8 bits 14 bits signed data 64 kbits sec NOTE The 1816e SP and S1816e SR models do not support audio in gt Perform the following steps 1 Inserta microphone single cable or Y connector into the Audio In connector on the rear 2 Plugthe audio cable from the audio source to the Y connector bd ap 1141473 3 an ye ee Al AA O MI 3 ELA Fi ES LAL 2 Es 2223 Connecting Audio Output The S1800e multiport encoders an be configured to communicate requests instructions or other information to a site NOTE The S1816e SP and 51816e SR models do not support audio out gt Perform the following steps 1 Insert the cable of the speaker into Audio Out audio output connector on the rear 50 www verint com video solutions Chapter 3 Installing the S1800e Series Multiport Devices NEO E o Mcd gt J O MEn ey Ng O IN P s ut NO AE o Fx Pi eA O gt SEE a2 QD U i 9 Verint Video Intelligence Solutions 51 Chapter Using SConfigurator for Configuration Once you have connected all the equipment to the de
78. ires Most target devices keyboards PTZ cameras monitors use the RS 422 485 protocol for communication Using a twisted pair cable connect the signals as shown in the table below Signal on Peripheral Signal on S1800e Txt Txt Tx Tx Rxt Rx Rx wem jwmd S NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Connecta twisted pair cable to the terminal block plug as shown below 36 www verint com video solutions Chapter 2 Installing the Single and Dual Port Devices 3 Connect the terminal block plug to the rear of the device Verint Video Intelligence Solutions 37 Connecting a Serial Device Connecting RS 485 Devices In order to connect an RS 485 device to the S1800e you will need to create a Data and a Data signal from the existing Tx and Rx signals Use the following table to help you make the proper connection to a two wire RS 485 serial device where the Tx signals are for input and the Rx signals are for output NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms Signal on Peripheral Signal on EdgeVR gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Create the Data signal by wiring the Tx and R
79. l power adapter market towards greater and more sustainable energy efficiency effective December 31 2010 the EPA is cancelling the Energy Star program for www verint com video solutions Summary of Changes external power supplies EPS To conform to the EPA requirements Verint is now stating the efficiency level for all EPS Revision 3 September 2010 This is the third edition of the Nextiva S1800e Series User Guide Revision 2 February 2010 This is the second edition of the Nextiva S1800e Series User Guide What s New e 1816e SP 16 video input encoder a cost effective version with performance of up to 4CIF 15fps e TCP IP communication protocol support e Live Video through the Web Interface Revision 1 October 2009 This is the first edition of the Nextiva S1800e Series User Guide What s New e 8or 16 video input encoders with up to triple streaming e H 264 and MPEG 4 video up to 4CIF 30fps providing maximum video quality for minimum data transfer and storage e Compact design accommodating up to 16 video streams in a 1U 6 inch 15 cm deep enclosure e Seamless integration with IT infrastructure including SNMP support and Dual LAN interface e Sustainable environmentally friendly solution with very low power consumption e Seamless integration with Nextiva Video Management Software for easy configuration and management e Intuitive Web Interface for configuring and troubleshooting the encoder e 8or 16 dry c
80. ling in a Rack ccc cece ccc cece cece ee eeecetteeeeeeeeeteteneeteeeeeeeeeeeeeceeeccceeeceeeeeeees 30 Powering the Devices 2 2 cece ccc cece cece cece cece eceeceeeeeeeeeeeeeeeeeeeeeeeeeeeecceeeceeceeeeeeeeeeeeeees 32 Powering the 1801e POE L A 33 Connecting Analog Cameras u aa 34 Connecting Network Cables cece cece cece cece ccc ccc cece cece LaLa LALALA DLADLA DLADLA DLADLA LALLA oana 34 Connecting a Serial Device cece cece cece cece cece cece ceeeeeeeeeeeeeeeeeececeeeeceeeeeeeeeees 35 Connecting Audio Inputs e cece ec eceeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 39 Connecting Audio Output c cece cece eee eeceeeeeeeeeeeeeeeeeeeeeeeeeeeceeeceeeecseseeeees 39 Package Contents Package Contents Each installation kit contains the following e One 1801e S1801e PoE S1802e S1801e R or S1801e R HD device e One set of rack mount brackets with four screws Philips M3 x 6mm pan head e One Nextiva S1800e series Quick Installation Guide e PS12 Efficiency level V compliant power supply Optional Accessories You can order the following power supplies when purchasing the encoder or decoder e VRMB 19 inch rack mount panel for eight units single or dual ports devices e PSPOE 802 3af compliant Power over Ethernet injector Installing on a Flat Surface This section explains how to install the S1800e on a desktop or flat surface g
81. ly obtain a valid IP configuration gt Perform the following steps 1 Start SConfigurator 2 Selectthe Units tab then click Discover The information displayed for the will vary depending on whether your network is using a DHCP server or not In a DHCP environment the Unit Name column in the Units box displays the model name and a unique alpha numeric value that corresponds to the MAC address of the encoder Units Unit Name Host Name Type Address Port Product L Discover 7 1816e 00079a1803c8 51816e 00079a1803c8 Transmitter 172 22 200 202 7685 S1816e A Configure fi y 51816e 00079a180658 51816e KDM Transmitter 172 22 118 91 51816e A paang 7 51816e 00079a700024 51816e 00079a700024 Transmitter 172 22 200 212 7685 1816e Add 7 51816e 00079a700030 51816e 00079a700030 Transmitter 172 22 116 127 7908 51816e Telnet 7 51816e 5P 00079a1804ce Hunter Transmitter 172 22 200 207 7685 S1816e SP A er 7 51816e 5P 00079a180582 1816e SysEng Transmitter 172 22 200 205 7685 S1816e SP E LEE 4 7 In APIPA mode the Unit Name column in the Units box displays Unknown and the first two octets of the IP address in the Address column is 169 254 Use the following procedure to set the IP address for the encoder SM Uus pee Units Unit Name 4 Host Name Type Address Port Product License Status Firm 7 S5020BX DN IP Camera 2MP S5020BX DN IP Camera 2MP Transmitter 172 22 40 33 10000 S5020BX DN Not Supported S50 Con
82. m Agent Vi For more information about Agent Vi System visit the Agent Vi web page http www agentvi com b Perform the following steps 1 2 Start the Web Interface From the tree select Administration 5 Licensing Licensing Use the Licensing panel to activate features or view currenlty activated features License Information No valid license is installed an this device Request License Select license file Browse Install License Click Browse and select the license key file Click Install License VERINT POWERING ACTIONABLE INTELLIGENCE 3 Home Licensing Clip Retrieval a Configuration m Date and Time a Network 3 vsIP A valid license is installed on this device Remove License Use the Licensing panel to activate features or view currenlty activated features License Information 3 SNMP 3 IEEE 802 1X s Serial Ports 3 PTZ Licensed Content 3 video Licensed Content License Information Count im Storage 3 Agent Vi Analytics Onboard Analytics eo o O Administration AgentVI Analytics Onboard AgentVI Analytics Enabler license 3 Factory Default Settings 3 Change Password 3 Licensing s Events a Statistics s SSL O Support im Diagnose 3 About 99 www verint com video_ solutions Chapter 5 Using the Web Interface for Configuration 5 Click Apply to reboot the Edge device Once enabled you can view Agent Vi Analytics from the Hierarchy
83. mpliant power supply for S1800e series multiport devices e PS1281 19 inch rack mountable power supply for up to ten multiport devices e PS1282 10 19 inch rack mountable power supply for up to 10 S1800e series multiport devices e PS1282 20 19 inch rack mountable power supply for up to 20 S1800e series multiport devices e PDP10 2 19 inch 1U power distribution panel rack mount to connect up to ten S1800e series devices Installing on a Flat Surface This section explains how to install the S1800e on a desktop or flat surface gt Perform the following steps 1 Remove any debris and dust from the surface as well as the surrounding area 2 Placethe device on the flat surface 3 Ensure that you have access to both the front and rear of the device and that the fan airflow is not blocked Installing in a Rack This section explains how to install the device in a rack gt Perform the following steps 1 Align the mounting brackets with the holes on the side of the S1800e series device WWVW Verint com video solutions Chapter 3 Installing the S1800e Series Multiport Devices 2 Screw the rack mount brackets to the device using 5 in Ib 0 56 N m force with the provided SCrews 3 Slide the device into the 1U mounting space in the rack cabinet and ensure that the fan airflow is not blocked 4 Secure the device to the rack cabinet using the screws supplied with the rack Powering the Multiport Devices You
84. n 8 March 2012 aaan aoaaa ccc ccc ccc c ccc c cc aLaaa ccccecccccccececeeeeeee 10 New Feature 22 222 concn ccc e LLL aaa Lona 10 Revision 7 August 2011 LL 10 What s New ssuuuuusssnmmmmmIIIIIImIlzzllllllllllllllllllllllllllllllllllllllllllll 10 Revision 6 August 2011 aaa 11 Revision 5 June 201127 11 What s New ssssssssuRIRRRRRRRRIIRIIIIIImellImlllllllllllllllllllllllllllllllllllllll 11 Updates aa oaaao oaaao oaaao ahaaa aoaaa AAAA LALALA ALLAL LLALLA LLALLA LLALLA LLALLA LLALLA anaana nan 11 Revision 4 December 2010 11 Updates u anaana aaao aoaaa aoaaa annaa aLL DLLD AAAA LLDD DLLD PAPAA A LL LL o nnan 11 Revision 3 September 2010 u anana oaaao aoaaa anaana aaao 0o00 aaan aaa aa seller iliis 12 Revision 2 February 2010 LL 12 Whats AA 12 Revision 1 October 2009 2 7 12 What s New LU 12 Chapter 1 S1800e Series Overview 22 2 oo oo cc ceeccceccccecccceccceeccceseecteeeeeeees 14 Hardware Overview 15 1801e and S1802e Series Encoders and Decoders aoaaa aaao aoaaa 0000000 15 Single and Dual Port Terminal Block Loses 17 Product Dimension and Weight 2 22 22 2 occ a 17 Multi Port Devices 17 Multi Port Terminal Block o ee 20 Product Dimension and Weight esses 21 Nextiva Onboard Analytics 2 2 0 0 2020 c ccc cece cece cc ccc ccc eccccccceeceeeeeeeeeeeeeees 21 SECUN ANPERRMEMRHRK
85. nce Solutions 100 101 setting the On Screen Display for the Decoders setting the On Screen Display for the Decoders On the S1801e R and S1801e R HD you can configure the information that is displayed on the external monitor about the video gt Perform the following steps 1 2 3 4 o Start the Web Interface From the tree select Configuration On Screen Display On Screen Display Use the On Screen Display panel to configure the different video overlay display paramter WARNING Changing these parameters can cause a conflict with Nextiva Control Center A Nextiva Control Center should be the primary software to change on screen display parameters Display Startup Information Displayed Y Display Option Date And Time v Display Logo Displayed v Transpareno y 230 Tiles Tile Starve Mode Show Transmitter Name Transmitter Name mn In the Display Startup Information list select if you want to show startup information on the monitor Choose from e Displayed e Not Displayed In the Display Option list select the information that you want to display on the monitor Choose from e Date and Time e Uptime e Nothing In the Display Logo list choose to show the Verint logo on the monitor during the device start up Choose from e Displayed e Not Displayed www verint com video solutions Chapter 5 Using the Web Interface for Configuration 6 Inthe Transparency box type a value to the
86. nd the treatment of colors on the unit WARNING wih sie xtiva Control Center Ay ond affect the quality of the re niga fiva Control Canter should be tha primary software to change v niet tir Video Standard NTSC v reboot required Encoder Properties Inputs Properties Camera Tampering Motion Detection Input Encoder Bit Rate Frame Rate Min Quantizer Max Quantizer Intra Interval Rate Control Mi Quantizer Control Mode Resolution Co 1 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard ZCIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 720 kbps 30 fps 14 24 32 CFR Standard 2CIF 300 kbps 30 fps 14 24 32 CFR Standard CIF 300 kbps 30 fps 14 24 32 CFR Standard CIF Apply Cancel 3 From the Video standard list select the analog display standard of the region You can select from the following e NTSC e PAL changes to the video standard 4 Click Yes to make the changes 5 Click Apply
87. nect the video cables from the analog cameras to the BNC connectors on the rear of the device E COT P P A LA P D P MG O ss DIO A 2 1 De Oe O e Mx AA Q Py Connecting Network Cables The primary network interface LAN 1 on the S1800e series is for the main connectivity to the LAN The secondary network interface LAN 2 on the S1800e series encoder is used by support for debugging purposes The default IP address of LAN 2 is set to 172 29 204 254 with subnet mask 255 255 255 252 Any computer connecting to the S1800e series encoder must use the following IP address 172 29 204 253 NOTE LAN 2 is not available on the S1816e SR model Connection Purpose LAN 1 Primary LAN WAN connectivity LAN 2 Secondary LAN connectivity used by Verint support gt Perform the following steps 1 Plug a straight through Ethernet cable to the LAN 1 connector on the rear Connecting a Serial Device RS 232 RS 422 and RS 485 are communication standards between a Data Terminal Equipment DTE and a Data Circuit terminating Equipment DCE using the asynchronous serial communication method Verint Video Intelligence Solutions 45 46 Connecting a Serial Device Most serial equipments such as PTZ cameras keyboards matrixs multiplexers or access cards conform to the RS 232 or RS 422 485 standards The S1800e series devices supports the RS 232 RS 422 and RS 485 asynchronous protocols using
88. network settings while restoring the default configuration e Restore to Factory Default Settings to restore the unit back to the factory default configuration and remove all user settings 4 Click Restore Restoring the Factory Default Settings from the Front Panel Use the following procedure to restore the factory default settings from the front panel gt Perform the following steps 1 Press and hold the Reset button on the device until the status LED flashes red very rapidly NOTE It can take up to 10 seconds for the system status LED to begin flashing red Verint Video Intelligence Solutions 108 109 Troubleshooting 2 Hold the button for an additional five seconds until the status LED turns orange and the video LEDs turn off Troubleshooting The following section describes some basic troubleshooting procedures that you can perform For any other issues please contact Verint support Using Recovery Mode A device can reboot into recovery mode in one of the following situations e The device failed to boot normally e The power or network connection to the device is lost during a firmware upgrade A flashing orange 1 sec intervals or flashing orange 3 blinks at 1 sec intervals and 2 quick red pulses 0 5 sec interval indicates the device failed to boot normally and has entered recovery mode When the device is in recovery mode the only way you can access the device is using SConfigurator or the Web In
89. nfiguration 2 20 2 0 22022 ccc ec cec cece c cece c cece ce ceceeeeceeeecteeeseeees 13 Setting a DHCP IP Address u ccc ccc cece ce cecececceceeeeeee 73 Setting a Static IP Address 19 Configuring the Serial Ports 2 0200 000000 0 aa fT Configuring the RS 232 Serial Pot T Configuring the RS 422 485 Serial Port c cece cece cece eee cee ee ees 78 Setting the Video Standard cece cece ccc ec ccc ceccececeeceectecteeeceeseesees 19 Configuring the Encoder Properties 2 00 00 00 ccc cee eee cecceceecceceeceeceteteeees 80 Video Profile u aaao aanaa0 000000000000000 oana A0000 DPA LLDD LLDD aaa oo rnan 82 Configuring the Encoder Properties 83 Configuring the Input Properties 84 Configuring the Camera Tampering Properties susuusussussueesse 85 Configuring the Motion Detection Properties 0c c cece cece eee ee cece 86 Configuring the Decoder Properties 0 20 20 c cece ccc e cece ccc ecceceeceeeeee 87 Configuring the Video Output Properties 88 Setting the SNMP Properties 20 00 0002 c ccc 0 ll aaa 90 Viewing MIB Information 2 20 20 2 0 2 c cece cece eee c ccc ec cee cececceceeeeeeeeeeee 91 Audio ud 0 gt 1 0 lt gt cs 92 Setting the Audio Sampling Rate cece ccc ccc cccceceeceeceeeeees 92 Setting the Audio Input Properties 02 20 00 0 cece cec
90. nput Properties ccc cen n cnc e eee c cece LAELLA DLADLA LLALLA aa nanan 65 Setting the SNMP Properties 2 2 2 2 2c aaa 66 Audio md 0 0 5 68 setting SConfigurator setting SConfigurator Before you can use SConfigurator to discover devices on the network you need to set the initial parameters gt Perform the following steps 1 Download the latest version of SConfigurator from www verint com manuals 2 Extract the executable file SConfigurator exe to the desktop 3 Double click SConfigurator exe to start SConfigurator 4 Inthe General tab click Program Options Saar ee 172 22 117 1 x sey VSIP Port 5510 Default Common Discovery IP Address 255 255 255 255 Broadcast Multicast a ME Browse Cu 5 Selectthe IP address of the correct LAN interface from IP Address of the PC list SConfigurator automatically detects the IP address unless you are using two Ethernet cards or are using virtual private network VPN 6 Select Detect All Units on LAN SConfigurator will discover all devices connected to the same LAN as the PC and having the same VSIP port as SConfigurator will be discovered even those whose IP addresses are not part of the same subnet as the computer This parameter works only with the broadcast detection method SConfigurator automatically switches to broadcast even if the Discovery IP Address box displays the multicast
91. ntacts e 8onthe S1808e e 16onthe S1816e e 4onthe S1816e SR Product Dimension and Weight The S1808e S1808e A S1816e S1816e A S1816e SP and S1816e SR have the following dimensions e 17L x 6 6W x1 7H in 430L x 67 68W x 42 6H mm e 401b 1 8 kg Nextiva Onboard Analytics Nextiva Onboard Analytics is a licensed feature available on the 1808e S1808e A S1816e and S1816e A multiport encoders Nextiva Onboard Analytics supports up to four video inputs 1 2 5 and 6 on the 818086 and 1 2 9 and 10 on the 818166 NOTE The 1816e SP and S1816e SR do not support Nextiva Onboard Analytics The Onboard Analytics Web Console is accessible through the Web Interface and the Analytics Web Console allows you to view video channels create video analytics rules configure your device for analytics and change parameters that control how events are detected oecurity Every S1800e series device comes with a unique SSL Secure Sockets Layer certificate for securing its IP link SSL is a commonly used protocol for managing the security of IP message transmission With the SSL protocol the following data Web Control Data and VSIP communication are secured For more information on activating the SSL security refer to the SConfigurator User Guide Web Interface User Guide or your Nextiva Administration Guide WWVW Verint com video solutions Chapter 1 S1800e Series Overview Frame Rate and Performance for the Single and Dual Por
92. ontacts inputs and 2 or 4 relay outputs for alarm configuration e On board motion detection Verint Video Intelligence Solutions 12 What s New e Default serial port settings compatible with the most popular camera data port configuration e RS 232 max 230Kbps pluggable screw terminal strip for integration with access control systems e RS 422 485 2 4 wires max 230Kbps pluggable screw terminal strip for motorized domes and camera 13 www verint com video solutions Chapter S1800e Series Overview The Nextiva encoders are enterprise class H 264 enabled video encoders designed for large scale geographically distributed operations These powerful video devices offer a comprehensive feature set that includes full frame rate with high resolution video on all ports The Nextiva decoders incorporate advanced H 264 decompression technology to deliver superior video quality and excellent performance in enterprise critical infrastructure and other video surveillance applications Designed for use with all Nextiva S1800e series single and multi port encoders and S5000 IP cameras the decoders are ideal for integration in distributed networks including point to point applications These compact decoders supports four H 264 video streams displaying up to six tiles on traditional CCTV monitors and high definition LCD or plasma monitors The following topics are discussed Hardware Overview u 2 ccc cece cece cece cece cec
93. ower or a network connection after starting a firmware upgrade the upgrade process may stop without providing a visual notification Depending on when the disconnection occurs the device may roll back to the previous firmware or apply the new firmware Visit the Verint extranet https online verint comto obtain the latest firmware CAUTION Firmware downgrade is not supported If you perform a downgrade any problem encountered will not be covered by the product warranty Upgrading Using SConfigurator Use the following procedure to upgrade the firmware using SConfigurator gt Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device Sa SEES Units Unit Name 4 Host Name 7 51816e 00079a1803c8 51816e 00079a1803c8 p cd 51816e 00079a180658 51816e KDM 7 1816e 00079a700024 51816e 00079a700024 7 51816e 00079a700030 51816e 00079a700030 7 S1816e SP 00079a1804ce Hunter 7 S1816e SP 000792180582 S1816e SysEng 4 Type Address Transmitter 172 22 200 202 Transmitter 172 22 118 91 Transmitter 172 22 200 212 Transmitter 172 22116127 Transmitter 172 22 200 207 Transmitter 172 22 200 205 Port 7685 5510 7685 7908 7685 7685 Product 1816e A 1816e A 51816e 51816e 1816e SP A 51816e 5P 7 Ic 4 From the Firmware Update section select Using an IP network connection Firmware Update How will you perform th
94. pluggable screw terminal strips For any other protocol you may need a converter NOTE The S1800e series devices come with a terminal block plug to attach RS 232 RS 422 485 devices to the S1800e series Connecting RS 232 Devices The RS 232 standard is used in some analog cameras and computer serial ports Before connecting the S1800e series device to a RS 232 serial equipment you need to determine if they are data terminal equipment DTE or data communication equipment DCE When connecting two modules of the same type you have to cross the data wires to create a communication On the other hand when connecting a DTE with a DCE a straight cable is required gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Connect a twisted pair cable to the terminal block plug as shown below www verint com video solutions Chapter 3 Installing the S1800e Series Multiport Devices 3 Connect the terminal block plug to the rear of the device Connecting RS 422 485 Four Wires Most target devices keyboards PTZ cameras monitors use the RS 422 485 protocol for communication Using a twisted pair cable connect the signals as shown in the table below Signal on Peripheral Signal on S1800e Txt Tx Rxt Rx NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms b Perform the following steps 1 R
95. r 3 is MPEG4 You can customize each encoder to meet the system requirements in terms of frame rate and resolution A typical scenario would be using encoder 1 as the recorder since it is the primary H 264 encoder Encoder 2 or 3 can be used for viewing or recording depending if you want to view live video in H 264 or MPEG4 The following table lists the video resolutions supported by the S1800e series multi port encoders Resolution NTSC PAL CIF 352 x 240 352 x 288 2CIF 704 x 240 104 x 288 4CIF 104 x 480 104 x 576 Verint Video Intelligence Solutions 24 25 Multiport Supported Frame Rates Multiport Supported Frame Rates The following table lists the performance that each video encoder on the S 1800e series encoders can achieve with the H 264 compression mode using single stream encoding For other encoding values refer to the Nextiva Edge Devices Stream Performance document available on the Verint extranet https online verint com NTSC PAL Resolution S1808eand S1816e SP and S1808e and S1816e SP and S51816e S1816e S1816e SR S1816e SR Single Dual Single H 264 Dual H 264 H 264 H 264 Supported Audio Formats The s1801e S1802e S1808e A S1816e A S1801e R and S1801e R HD supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video Currently the S1800e series devices suppor
96. rface for Configuration Network Use the Network panel to assign a host name and IP address for the unit If your network has a DHCP server it can automatically assign an IP address Otherwise contact your network administrator for the appropriate IP settings The device must be rebooted after applying the configuration Hostname 51816e KDM Default Gateway Enter an IP address of a specific gateway Current Gateway 172 22 0 1 MTU 1500 reboot required Web Server Port 80 reboot required Ethernet Adapter 1 Ethernet Adapter 2 Current IP Address 172 22 118 91 16 MAC Address 00 07 9a 18 06 58 Link Speed Auto Detect v Obtain an IP address automatically Use APIPA addressing algorithm IP Address 192 168 1 1 Subnet Mask 255 255 255 0 DHCP Timeout 15 reboot required Apply Cancel 3 Inthe Hostname box type a unique name for the Edge device In the Default Gateway box type the IP address of the server that acts as an access point to another network You can obtain the IP address of the default gateway by asking the network administrator NOTE You do not need to use a gateway if the device communicates with other Edge devices on the same subnet In the MTU box type largest protocol data unit that the layer can pass onwards In the Web Server Port box type the http port number to use as an access point to the internet The default value is 80 7 Inthe Ethernet Adapter 1 tab a Inthe Link
97. rom the Sampling Rate list select 8 kHz 4 Click Apply oetting the Audio Input Properties The 1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output The audio input properties allow you to select where to capture audio signals from and to set the bias to reduce distortion in the recording gt Perform the following steps 1 Startthe Web Interface 2 Fromthe tree select Configuration Audio Audio Use the Audio panel to configure the audio on the unit WARNING Changing these parameters can cause a conflict with N A and affect the quality of the recordings Nextiva Control Cent primary software to change video parameters extiva Control Center Center should be th Sampling Rate 8khz v Inputs Properties Encoder Properties Outputs Properties Decoder Properties Input Input Type Gain 1 Line In 0 dB ji 2 Line In odg i Line I oda i 4 Line I odB i Line In odg i Line In odB i Line In ode i Line In odo i Line In ode aji Line In odB i 1 Line In OodB 4 Line In odB i Line In odB 4i 4 Line In odo i Line In ode 4l Line In od i 3 Selectthe Input Properties tab 93 www verint com video solutions Chapter 5 Using the Web Interface for Configuration 4 Setthe values for each input 5 6 e Input Type Select the audio source Line In s Mic In e Bias Select from the following a 20V a 25V a 3 0V e Gain Type a value from 12
98. rough Control Center single device and batch mode firmware Firmware Upgrade upgrade SConfigurator and Web browser interface single device firmware Optional Accessories VRMB 19 inch rack mount panel for 8 units PSPOE Power over Ethernet injector Verint Video Intelligence Solutions 116 Factory Default Configuration S1808e S1801e S1801e R S1801e R HD S1808e A S1816e S1802e S1816e A S1816e SP and S1816e SR compliant power supply PSP1282 10 Efficiency level V compliant 19 inch rack mountable power supply for up to 10 devices PSP1282 20 Efficiency level V 19 inch rack mountable power supply for up to 20 devices PDP10 2 19 inch 1U power distribution rack mount panel to connect up to 10 devices PS1281 19 inch rack mountable power supply for up to 10 multiport devices Warranty 3 year limited warranty covering parts and labor for the Americas Contact your Verint representative for warranty details for your regions Factory Default Configuration The S1800e series encoders are programmed at the factory with the following configuration Type Configuration Serial port e Bitrate 4800 bps e Data bits 8 e Parity none e Stop bit 1 e RS 232 e RS 422 485 operating mode RS 422 4 wire Access e P firmware update Enabled management e Global security profile Disabled 117 www verint com video solutions Chapter A Specification and Configuration Type Configura
99. rs The information in this document may be superseded by subsequent documents
100. rvals Flashing red 0 1 sec The encoder is being identified intervals Flashing orange 1 sec The encoder failed to boot normally and entered recovery mode The intervals firmware needs to be updated through SConfigurator or the Web Interface The encoder is using the static IP address assigned by the user Flashing orange 3 blinks The encoder failed to boot normally and entered recovery mode The at 1 sec intervals and 2 firmware needs to be updated through SConfigurator or the Web quick red pulses 0 5 sec Interface The encoder is using the APIPA addressing format interval Flashing red orange 1 sec There is an internal error that is preventing the encoder from starting intervals normally Shut down the encoder wait 30 seconds then start it again If the condition persists call Verint Video Solutions support LED not lit Check the power supply and cabling If power is available and the LED stays off call Verint Video Solutions support Video Status LEDs The video status LEDs provides a visual indication on the current state of the video connection between the encoder and each analog video source Verint Video Intelligence Solutions 26 RTSP Support LED Pattern Description Steady green An analog video source is connected to the corresponding input but video is not transmitted Flashing green An analog video source is connected to the corresponding input and 0 2 sec interval encoded video is transmitted
101. s from a camera provided that it supports audio at the same time it captures video Currently the S1800e series devices support the following audio formats Codec Sampling Frequency Bits per Sample Bitrate PCM no compression 16bits data 28 kbits sec 8kHZ G 711 u Law 8 bits 14 bits signed data 64 kbits sec NOTE The S1816e SP and 51816e SR models do not support audio oetting the Audio Sampling Rate Expressed in hertz Hz sampling rate is the rate at which samples of an analog signal are taken in order to be converted into digital form The device uses 8 kHz gt Perform the following steps 1 Startthe Web Interface 2 From the tree select Configuration gt Audio Verint Video Intelligence Solutions 92 Audio Properties Audio Use the Audio panel to configure the audio on the unit WARNING A Changing these parameters can cause a conflict with Nextiva Control Center and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Sampling Rate 8Khz Y Inputs Properties Encoder Properties Outputs Properties Decoder Properties Input Input Type Gain 1 Line In D dB 2 Line In odB i Line In ode 4l 4 Line I ode i Line In odB ji Line In odB i Line In ode j Line In ode i Line In ode i Line In ode i 1 Line In odg 4 Line In odB wi Line In ode ui 4 Line In odo i Line In ode i Line In ode i 3 F
102. serial equipment Data bits represents the number of bits in each data that is sent over the network Eight data bits are universally used in most applications 8 Single and Dual Port devices In the Modelist select the way the serial equipment interfaces with the device 9 Click Apply oetting the Video Standard The S1800e series device can run in one of two video standards NTSC or PAL and you can use different standards when deploying the devices across multiple sites The two video standards settings are National Television Standards Committee NTSC is the standard that is used in most of the Americas a number of South American countries and some Asian countries including Japan NTSC uses the format of 525 picture lines and a 60H7 lighting frequency 79 www verint com video solutions Chapter 5 Using the Web Interface for Configuration Phase Alternation by Line PAL is the standard in the United Kingdom much of Western Europe several South American countries some Middle East and Asian countries several African countries Australia New Zealand and other Pacific island countries PAL uses the format of 625 picture lines and a 50H Z lighting frequency CAUTION You should change the video profile settings using a video management software gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Video Video Use the Video panel to configure the video standard a
103. solutions are used by more than 10 000 organizations in 150 countries Verint is headquartered in Melville New York with offices worldwide and 2500 dedicated professionals around the globe You can read about Verint Video Solutions and get marketing material and product information at www verint com videosolutions To contact us for sales pricing and general inquiries refer to the coordinates below Location Contact Information Americas videoinfo verint com 1 866 639 8482 for Nextiva VMS and Nextiva Intelligent Edge Devices 1 800 638 5969 for Nextiva Intelligent DVRs Europe Middle East and Africa marketing emea verint com 44 0 1932 839500 Asia Pacific marketing apac verint com 852 2797 5678 Contacting Service and Support To request the latest versions of firmware and software or to download other product related documents you need access to the Verint Video Intelligence Solutions partner extranet To register go to https online verint com If you encounter any type of problem after reading this guide contact your local distributor or Verint representative For the main service and support page on the Verint web page visit www verint com videoservice For assistance use our online web form at http verint com video_solutions info 5 7008 or contact the customer service team Location Contact Information USA and Canada 1 888 585 7059 CLM_Customersupport verint com Verint Video Intelligence Solutions
104. st support one of these resolutions NOTE The S1801e R decoder is available in two models with different connector types BNC and HDMI For the HDMI model HDTV standard is used which is independent of NTSC PAL standards Resolution NTSC Frames per Second PAL CIF 352 x 240 30 2CIF 704 x 240 30 4CIF 704 x 480 30 D 720 x 480 30 640x480p602 640 x 480 480p60a 720 x 480 576p50a 720 x 576 HD720p50 60a 1280 x 720 HD1080i50 60a 1920 x 1080 oupported Tile Layout The following table lists the supported video decoding resolution on each tile by each mode on the S1801e R and S1801e R HD Tiles S CIF 2CIF 2CIF CIF 2CIF 4CIF D1 lt 2 Megapixel 2 CIF 2CIF DFjeld per second Only Supported on the HDMI Decoder 23 www verint com video_solutions Chapter 1 S1800e Series Overview 4CIF D1 lt 1 Megapixela CIF 2CIF 4CIF D1 lt 1 Megapixela Multiport Supported Resolutions The 1808e S1808e A S1816e and S1816e A encoders support H 264 and MPEG 4 video up to 4CIF 30 frames per second on all ports The S1816e SP and S1816e SR are a cost effective encoders and supports H 264 video up to 4CIF 15 frames per second on all ports and can be configured in dual or triple stream modes The available video frame rates frames per second of each encoder are e NTSC 1 2 3 3 75 5 6 7 5 10 15 or 30 fps e PAL 1 2 5 5 6 75 8 33 12 5 or 25 fps Encoders 1 and 2 are H 264 and Encode
105. stantially lower bit rates than previous standards NOTE Nextiva video management software currently supports a maximum of two streams and provide four video profiles for the S1800e series devices For more information configuring video profiles refer to the Nextiva VMS Administrator Guide Verint Video Intelligence Solutions 82 Video Profile Configuring the Encoder Properties For each video input the S1800e series devices can send video with different sets of parameters to different locations The single dual port devices support quad stream encoding with three streams using H 264 compression and one using MJPEG compression The multiport devices support triple stream encoding provides two streams using H 264 compression and one using MPEG4 compression You can customize each device in terms of frame rate and resolution to meet each system requirements gt Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration gt Video Video Use the Video panel to configure the video standard and the treatment of colors on the unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Video Standard NTSC v reboot required Encoder Properties i Inputs Properties Camera Tampering Motion Detection Input Encoder Bit Rate Frame Rate Min Qu
106. sual quality Using a higher quantizer value decreases video quality and creates a smaller file size Using a low quantizer value increases video quality and creates a larger file size The available range is between 2 and 31 NOTE To maintain the video frame rate you should set the maximum quantizer to 31 If the quality of each frame is more important you should reduce the quantizer value for example a maximum quantizer of 5 keeps a good image quality but skips frames when motion is high 83 www verint com video solutions Chapter 5 Using the Web Interface for Configuration e Intra Interval The frequency at which a complete video frame I frame is sent by the device The available values are in the 0 1000 range Zero indicates that no I frame will be sent automatically by the device e Rate Control Mode The mode controlling the bit rate variation The available modes are Constant Bit Rate CBR This mode is the most effective to maintain the target bit rate Video quality may suffer frames may be skipped and the frame rate may decrease This mode should be used when transmitting video over networks that have very limited bandwidths and with an intra interval value of 0 default Constant Frame Rate CFR This mode maintains the target frame rate Video quality may suffer and the bit rate may exceed the target value e Quantizer Control Mode Standard High on Motion Area e Resolution The total number of l
107. t Perform the following steps 1 Remove any debris and dust from the surface as well as the surrounding area 2 Place the device on the flat surface 3 Ensure that you have access to both the front and rear of the device and that the fan airflow is not blocked Installing in a Rack This section explains how to install the device in a rack gt Perform the following steps 1 Remove the two screws from the S1800e series device 30 www verint com video solutions Chapter 2 Installing the Single and Dual Port Devices E us im ue 2 Screw the S1800e series device to the rackmount plate using 5 in Ib 0 56 N m force with the provided screws 3 Slide the device into the 3U mounting space in the rack cabinet 4 Secure the device to the rack cabinet using the screws supplied with the rack Verint Video Intelligence Solutions 31 Powering the Devices Powering the Devices The 1801e and S1802e encoders consumes up to 5W of power while the S1801e R and S1801e R HDMI consumes up to 4W of power gt Perform the following steps 1 Remove the terminal block plug from the rear of the device 2 Verify the polarity of each wire from the power supply according to the attached label 3 Connect the positive power wire in the corresponding 12V pole and the negative power wire in the corresponding GND pole on the terminal block plug EEN E 32 www verint com video solutions
108. t Devices The 1801e and S1802e encoders support H 264 and MJPEG video up to D 1 30fps on all streams simultaneously for up to 10Mbps The available video frame rates frames per second of each encoder are e NTSC 1 2 3 3 75 5 6 7 5 10 15 or 30 fps e PAL 1 2 5 5 6 75 8 33 12 5 or 25 fps Encoders 1 2 and 3 are H 264 and Encoder 4 is MJPEG A typical scenario would be using encoder 1 as the recorder since it is the primary H 264 encoder Encoder 3 or 4 can be used for viewing or recording depending if you want to view live video in H 264 or MJPEG Supported Resolution ine following table lists the video resolutions supported by the S1801e and S1802e encoders Resolution NTSC 2CIF 704 x 240 104 x 288 4CIF 704 x 480 104 x 576 Supported Frame Rates The following table lists the performance that each video encoder on the S1801e and S1802e encoders can achieve with the H 264 compression mode using single stream encoding For other encoding values refer to the Nextiva Edge Devices Stream Performance document available on the Verint extranet https online verint com Resolution NTSC 2CIF 30 fps 25 fps 4CIF 30 fps 25 fps Verint Video Intelligence Solutions 22 Frame Rate and Performance for the Single and Dual Port Devices Supported Decoding Resolution and Tile Layout The following table lists the displayed video resolutions supported by the S1801e R and S1801e R HD decoders The monitor used mu
109. t the following audio formats Codec Sampling Frequency Bits per Sample Bitrate PCM no compression 16 bits data 28 kbits sec BkHz G 711 u Law 8 bits 14 bits signed data 64 kbits sec NOTE The S1816e SR and S 1816e SR do not support audio Understanding the LED Indicators The S1800e series devices have two types of tri colored red orange green LEDs One system status LED and either 1 8 or 16 video status LEDs depending on the model www verint com video solutions Chapter 1 S1800e Series Overview System Status LED The system status LED provides a visual indication on the current state of the device LED Pattern Description Steady red for 0 5 secand The encoder is powering up phase 1 bootloader section steady orange for 15 sec Steady green The encoder is powering up phase 2 operating system is starting up Flashing red 1 sec The IP address is assigned to another device on the network The intervals encoder is now using APIPA addressing format Flashing green 1 sec The firmware has started the encoder is connected to the network intervals but no serial data is transmitted Flashing green 0 2 sec The firmware has started the encoder is connected to the network intervals and serial data is transmitted Flashing green 3 sec The firmware has started but the encoder is not connected to the intervals network Flashing green red 1 sec The encoder is undergoing a firmware update inte
110. terface with reduced functionality NOTE SConfigurator If you are going to use SConfigurator to update the firmware of an device in recovery mode you need to know the IP address of the device in order to access it Web Interface The Web Interface with reduced functionality is only accessible using the unsecured Hypertext Transfer Protocol HTTP A flashing orange 1 sec intervals indicates that the device is using a static IP address A flashing orange 3 blinks at 1 sec intervals and 2 quick red pulses 0 5 sec interval indicates that the device is using the APIPA address format Once you have access to an device in recovery mode the only to exit recovery mode if to update the firmware using a valid firmware file Performing a Hardware Reset Depending on the severity of the situation you can reboot the device load its default configuration or perform both these actions if the device does not function the way is should You should first start by rebooting the device to see if this restores functionality back to the device If the device still does not function normally restore the default configuration www verint com video solutions Chapter 6 Maintaining and Troubleshooting the Device Losing Connection to a Camera If the connection to a camera is lost while streaming video to a video management software the streaming video will display a red blue frame On the device a steady red on any of the video status LEDs indicates t
111. tion Pe tl e SSL passkey lt empty gt DHCP configuration Enabled Video settings S1808e S1816e S1816e SP and S1816e SR Single Encoder 1 H 264 Compression type H 264 Encoder 1 Resolution 4CIF Compression type H 264 Target frame rate 30 fos NTSC Resolution 4CIF 25 fps PAL Target frame rate 15 fos NTSC Target bit rate 1200 kbps 12 5 fps PAL Target bit rate 600 kbps Minimum quantizer 14 Minimum quantizer 14 Maximum quantizer 24 Encoder 2 Maximum quantizer 24 Compression type H 264 Encoder 2 Resolution CIF Compression type MPEG4 Target frame rate 30 fos NTSC Resolution CIF 25 fps PAL Target frame rate 15 fps NTSC Target bit rate 300 kbps 12 5 fps PAL Target bit rate 500 kbps Minimum quantizer 2 Minimum quantizer 14 Maximum quantizer 24 Encoder 3 Maximum quantizer 30 e Compression type MPEG4 e Resolution CIF e Target frame rate 15 fps NTSC 112 5 fps PAL e Target bit rate 500 kbps e Minimum quantizer 2 e Maximum quantizer 30 VSIP e VSIP Port 5510 e VSIP Discovery IP Address 255 255 255 255 Verint Video Intelligence Solutions 118 VERINT VIDEO INTELLIGENCE SOLUTIONS For more information please visit us at www verint com video solutions Americas info verint com EMEA marketing emea verint com APAC marketing apac verint com All other trademarks and product names are the property of their respective owne
112. tream per video input gt Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device and click Configure 4 Inthe tree view click Unit Unit Configuration S1816e SP 00079a180854 172 22 71 61 Unit Network 3j Video Product Type S1816e SP scr Fimware Version 24236 109580 System Uptime 8 days 06 01 37 Unit Name S1816e SP 000792180854 Country Performance Mode Single H 264 Legacy x Commands Reboot Unit Load Default Settings Identify Unit 5 Inthe Unit Name box from the Performance Mode list select the H 264 streaming mode You can select from 61 www verint com video solutions Chapter 4 Using SConfigurator for Configuration e Single H 264 A single high performance H 264 stream and a single MPEG 4 stream per video input e Single H 264 Legacy A single high performance H 264 stream and a single MPEG 4 stream per video input e Dual H 264 Two H 264 streams with lower resolution and framerate and a single MPEG 4 stream per video input 6 Click Reboot Unit for the change to take effect 7 Click OK to close the Unit Configuration dialog box 8 Click Exit CAUTION Once you have added the 1816e SP or S1816e SR to Nextiva Control Center changing the mode requires that you delete the device from Nextiva Control Center and then use SConfigurator to change the mode you
113. unit WARNING Changing these parameters can cause a conflict with Nextiva Control Center A and affect the quality of the recordings Nextiva Control Center should be the primary software to change video parameters Video Standard NTSC v reboot required Encoder Properties Inputs Properties Camera Tampering Motion Detection Input AGC Brightness Contrast Hue Saturation oo o O O O fo o Oj O ofoio o o 90 910 0 0 o eQijioloE Io 3 Fromthe Input Properties tab you can set the values for the following for each video input e AGC Automatic Gain Control This parameter cannot be changed Automatic gain control AGC bring the video signal up to the standard 1Vpp required level to produce quality picture e Brightness Changing the brightness level allows you to increase or decrease highlights and shadows making them darker or lighter The values range from 128 to 127 e Contrast This refers to the difference between the lightest and darkest parts of the image The values range from 128 to 127 e Hue Thisrefers to the color classification given to the image based on the colors found in the color spectrum The values range from 128 to 127 e Saturation This refers to the intensity of the colors in the image The values range from 128 to 127 4 Click Apply Configuring the Camera Tampering Properties The camera tampering feature is a real time automated feature that generates an alarm whenever the camera is r
114. vice you can begin configuring the device to ensure that it can communicate with the attached devices and with a video management software over the network In order to configure the device you first need to obtain the IP address using SConfigurator SConfigurator is a PC based administration tool that you can use over any TCP IP network CAUTION Any changes made using the video management software will override the changes made using SConfigurator or the Web Interface The following topics are discussed Setting SConfigurator ccc cence eee e LADLAD DDADL DLADLA DLADLA DDALL ALL oana 53 Discovering Devices ccc cece eee eee eee eee eee eee ee eee eee eee ee ence eee 2a 2222n oann 54 IP Address Configuration cece cence ccc c cence cece eecceeeceeeeeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeeeeeees 55 Configuring the Serial Ports cece cece ccc cece cece ccc ceccceeeeeeeeeeeeeeeeeeeeeeeeeeeceeeeeceeeseeeeees of Setting the H 264 Encoding Mode for the S1816e SP or 81816e SR e eee 61 Setting the Video Standard cece cece cece ecceeeeeeeeeeeeeeeeeeeeeeceeeeeceeeeeeeeeeeseeees 62 Video Profile iiuuuuusssssssssssssslsssssIII II I IRR RI nn InRrrrlellllllmll2222l222 222222 222222222 2222222222 63 Configuring the Device Video Properties 22020 2 c cece ccc eee cece eee c cece cece cece eee eeeeeeeeeeeee 64 Configuring the I
115. wing e NTSC e PAL 6 Click OK 7 Click Exit NOTE The device will reboot after you click OK Video Profile Video Profiles define both the quality of the video images and the storage and bandwidth requirements of the video files All Video Profiles include at least the following settings frame rate resolution and bit rate For each video input you can configure the image parameters With each video input the S1800e series devices supports up to quad stream encoding triple stream encoding on the multiport devices and quad stream encoding on the single dual port devices Encoding the video inputs provides multiple live view streams using different sets of parameters providing high or low quality video for analysis and a single recording stream using H 264 video compression providing high quality video at a substantially lower bit rates than previous standards NOTE Nextiva video management software currently supports a maximum of two streams and provide four video profiles for the S1800e series devices For more information configuring video profiles refer to the Nextiva VMS Administrator Guide 63 www verint com video_solutions Chapter 4 Using SConfigurator for Configuration Configuring the Device Video Properties For each video input the S1800e series devices can send video with different sets of parameters to different locations The single dual port devices support quad stream encoding with three streams using H 264
116. x pins together on the terminal block plug 3 Connecta twisted pair cable to the terminal block plug 4 Connectthe terminal block plug to the rear of the device 38 www verint com video solutions Chapter 2 Installing the Single and Dual Port Devices Connecting Audio Inputs The 1801e and S1802e supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it captures video Currently the S1800e series devices support the following audio formats Codec Sampling Frequency Bits per Sample Bitrate PCM no compression 16bits data 28 kbits sec 8kHz G 711 y Law 8 bits 14 bits signed data 64 kbits sec gt Perform the following steps 1 Inserta microphone single cable or Y connector into the Audio In connector on the rear 2 Plugthe audio cable from the audio source to the Y connector Connecting Audio Output The s1801e and S1802e can be configured to communicate requests instructions or other information to a site gt Perform the following steps 1 Insertthe cable of the speaker into Audio Out audio output connector on the rear Verint Video Intelligence Solutions 39 Connecting Audio Output 2 Connect the other end of the connector to an external speaker 40 www verint com video_solutions Chapter Installing the S1800e Series Multiport Devices This chapter describes th
117. xtiva S1800e Series User Guide New Feature e Support for AgentVi Video Analytics on the multiport encoders Revision August 2011 This is the seventh edition of the Nextiva S1800e Series User Guide What s New e Web Server port text box to allow you to configure the http port number to use e DHCP Timeout text box allows you to set the timeout value Verint Video Intelligence Solutions 10 11 Revision 6 August 2011 Revision 6 August 2011 This is the sixth edition of the Nextiva S1800e Series User Guide Revision 5 June 2011 This is the fifth edition of the Nextiva S1800e Series User Guide What s New e Control of Pelco D Type PTZ dome cameras connected to a Nextiva S1800e encoder is now supported through the Web Interface New SNMP Trap for camera tampering e Support for Real Time Streaming Protocol RTSP e S1808e S1816e S1808e A S1816e A and S1816e SP m Supports resolutions up to D1 e 1801e S1801e R or S1801e R HD S1802e S1808e A S1816e A m Support for u LAW audio codec e S1801e R or S1801e R HDMI m Support for decoding video from Nextiva S5000 IP Cameras m 1801e R HDMI New 3 x 2 layout Updates e Nextiva Onboard Analytics licensing page has been updated Revision 4 December 2010 This is the fourth edition of the Nextiva S1800e Series User Guide Updates e The U S Environmental Protection Agency EPA announced that as a result of major success in moving the externa
118. y not be able to view or be visible by the other devices All Nextiva edge devices use the following temporary APIPA configuration e P address 169 254 X Y where X and Y are based on the last two octets of the MAC address of the device e Subnet mask 255 255 0 0 e Gateway 169 254 Setting a DHCP IP Address The S1800e series devices automatically obtains the IP network configuration from a DHCP server Use this procedure if you are switching an encoder from a manual configuration to one using a DHCP server gt Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device and click Configure 4 Inthe tree view click Unit gt Network gt IP www verint com video solutions Chapter 4 Using SConfigurator for Configuration Unit Configuration 1801 e R HDMI00079a020128 172 22 118 136 Unit Network IP Network Interface Configuration mode Obtain an IP address automatically DHCP O Automatic private IP address APIPA O Use the following IP address IP Address 112 2 B Video Serial Port Audio Gateway 192 168 Host Name 5 Select Obtain an IP automatically DHCP 6 Click OK to close the Unit Configuration dialog box 7 Click Exit oetting a Static IP Address If you plan on using the S 1800e series devices with the Nextiva video management software you need to disable the DHCP setting and manually set

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