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User Guide - Libraries and Literacy Service Centre

1. lender in the Lender List a single unique borrow request may be submitted to multiple libraries e The final table in the report contains a summary Grand Totals of borrowing activity statistics between all libraries included in the report and all trading partners combined Each table provides the following information o The table header shows the library name and library code for the associated trading partner o Separate lines are provided for borrow requests submitted to the trading partner Loans photocopy requests submitted to the trading partner Copies reference requests submitted to the trading partner Reference and the Total number of requests submitted The following statistics are provided for each line in the table Requested Request Attempts Total number of requests submitted to the trading partner by the borrower this number is equal to the sum of the values shown in the Supplied Filled Not supplied Not filled Retry Expired Cancelled and In process fields Supplied Filled Total number of requests for which items were supplied by the trading partner to the borrower Not supplied Not filled Total number of requests for which items were not supplied by the trading partner to the borrower this number is equal to the sum of the values shown in the No Response ISO Unfilled and Retry fields No response Total number of requests for which the trading partner did not provide a response to the
2. Holderless Records Holderless Records with lt 856 gt Su e MARC Field Stats shows a listing of each MARC Tag occurring in at least one bibliographic record in the selected database the total number of times the tag occurs in the database Tag Occurrence and the specific subfields and number of times each subfield occurs for each MARC Tag listed Tag Content 245 65 364 246 s 196 a 6196 b 47 g 2 hT 10165 ni2 ple 250 21 670 a 21671 b 290 255 os a 108 ciz e Library Holding Stats shows a listing of libraries by Library Code and Library Name for which at least one holding location is attached to a bibliographic record in the selected database and shows the total number of Holdings locations in the selected database for the associated library SEMA _SEMA QA Code 24 NATM American Textile History Museum Lowell 3 154 SAPH Apponequet Regional High School Lakeville 15 073 SAH Archbishop Williams High School Braintree 1 372 6 1 a 65364 b 28428 c 64129 h 665 n 103 p 163 3 4 Viewing Database Statistics Oent Statistics User Guide e MARC Field Stats for your Library shows a listing of each MARC Tag occurring in at least one bibliographic record in the selected database to which your library has a location holding attached the total number of times the tag occurs 1n records to which your library has a location holding attached Ta
3. x AGent Statistics Version 3 3 User Guide auto sraphics inc a g canada ltd Copyright 2009 by Auto Graphics Inc All Rights reserved 3201 Temple Avenue Pomona CA 91768 This documentation may not in whole or in part be copied reproduced translated or reduced to any electronic or machine readable form without the prior written consent from Auto Graphics Inc The software described in this document is furnished under license agreement by Auto Graphics Inc The information contained in this document is subject to change without notice Although every effort is made to update documentation in a timely manner Auto Graphics Inc does not assume responsibility for the accuracy of the information presented Companies names and or data used in screens and sample output are fictitious unless otherwise noted All trademarks are the property of their respective owners EFFECTIVE DATE FOR THIS DOCUMENT Version 3 3 23 MARCH 2009 REVISION HISTORY Version 3 2 14 NOVEMBER 2008 Version 3 1 Rev A 10 JUNE 2008 Version 3 1 31 MARCH 2008 Version 3 0 Rev A 09 JANUARY 2008 Version 3 0 21 SEPTEMBER 2007 Version 2 6 14 FEBRUARY 2007 Oent Statistics User Guide TABLE OF CONTENTS ISA DION AAA E En A 1 e IPP E N E uauenaduese l A o or AM E OU OO En EEA A A UU E E Ad E l The Statisties Memi essre iineoa eee o e O o ir o An l Organization of the User Guide ccccccccccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeesseeesssee
4. cataloging and interlibrary loan transactions for all libraries defined in your AGent system for a selected one month period The report is saved as a text TXT file in tab delimited format for import into a spreadsheet application such as Microsoft Excel To view the Daily Transaction Log The Daily Transaction Log is organized in chronological order from oldest to most recent transaction for the selected report period with each transaction listed on a separate line Each line in the Daily Transaction Log provides the following information e tid transaction identifier the system assigned transaction identifier number e TranLogged the date and time at which the associated transaction took place e Type numeric code identifying the specific type of transaction Type identifiers for each transaction category login search cataloging and interlibrary loan are described below For login transactions by users who are granted access to multiple staff modules the transaction 1s recorded for the user s default staff mode 3 14 Viewing Database Statistics Oent Statistics User Guide Tye Category Transaction Lodis AA ri 2 2 PAC Administration Login 3 gt ML Administration Login 2 6 6 User Administration Login 8 8 Customer SuperUser Login 9 9 UDMM Administration Login O 10 StatPLogin Bi a 103 Advanced Search Advanced Search Keyword sid Number Search through Advan
5. or MEE screen checkboxes as follows e You may select to generate one or more reports simultaneously e Acheckmark indicates the Reports and Download Screen associated report is selected e An empty checkbox I indicates the associated report is not selected e Clicking a checkbox repeatedly will toggle it on and off e Borrowing Activity Provides activity statistics for the selected sites as borrowers e Lending Activity Provides activity statistics for the selected sites as lenders e Net Activity Provides a summary comparison of borrowing versus lending activity for the selected sites 4 Indicate the reports and or records you wish to download if desired by selecting the appropriate Download checkboxes as follows e You may select to download one or more reports and or records files simultaneously e lt A checkmark indicates the associated report records file is selected e Anempty checkbox indicates the associated report records file is not selected Customer SuperUser 4 1 Statistics User Guide Gent e Clicking a checkbox repeatedly will toggle it on and off e Borrowing Activity Report all libraries summary only Provides a summary of activity statistics for all libraries regardless of the libraries shown in the Current Selection field as borrowers e Lending Activity Report all libraries summary only Provides a summary of activity statistics for all libraries regardless of the libraries sh
6. staff privileges Some workstations within your library may be configured to provide generic patron access to AGent based on the IP address of the workstation If your library utilizes IP authentication for generic patron login and your workstation falls within the specified IP range the IP Authenticated screen displays when you first access AGent Click the My AGent button to display the Login screen click the Begin button to access AGent as a generic patron Cent D acent Windows iemet Dephores lB x t OK Hja E hits der ao a l Meg a jer eE 2d MT BD mb oem o B a Big Sky Public Library spt Mtn A i y cici EFT bo start searching 4 Internet AIE IP Authenticated Screen If your library has enabled the optional Suppress My AGent Login feature the My AGent button is not shown on the IP Authenticated login screen You cannot perform an authenticated login to AGent from this workstation Some AGent systems may be configured to provide authentication via a cookie saved to your workstation If you wish to save a cookie containing your login information to your workstation for future logins select the Remember me checkbox on the login screen then submit your login request If your workstation is used by more than one person to prevent unauthorized access to AGent staff features and functions it is recommended that you do not save you
7. the database was accessed displayed by clicking a Web Link from the Resources menu and the number of times the database was accessed displayed by clicking the URL link from the Resource Note associated with a database Total Searches the combined total of Simple Searches Advanced Searches Link Searches Browse Searches and Number Searches Full Record Views and Check Status Button Clicks total number of times Shelf Status was checked from Full Record Displays e CAT Data Report includes statistics for cataloging functions performed Statistics are provided for both WebCAT and the AGCat Cataloging client Statistics are categorized by records downloaded via WebCAT WebCAT Downloads locations added edited or deleted using WebCAT CAT Locations Added WebCAT Locations Changed CAT Locations Deleted and bibliographic records added edited or deleted using the AGCat Cataloging client AGCat Records Added AGCat Records Changed and AGCat Records Deleted e ILL Data Report includes statistics for the number of ILL requests generated Statistics are categorized by ILL Blank Requests requests submitted using the Blank Request Form and ILL Record Requests requests submitted from a Full Record Display Report Format Determines whether the report will be made available for viewing on the screen or as a file for download or will be emailed to a specified recipient The following options are available e View Report You may select to v
8. 100 Search Terms Lists the 100 most frequently 13 tora tora tora submitted search terms for all search indexes combined All 12 tora Headings Author Subject Title 12 history o Top 100 Search All Headings Lists the 100 most frequently lee submitted search terms where All Headings was the selected i children search index this includes all searches submitted using the 10 stephen kings Simple Search option 8 george bush 81100 o Top 100 Search Authors Lists the 100 most frequently E e submitted search terms where Author was the selected search A AAA index o Top 100 Search Subjects Lists the 100 most frequently submitted search terms where Subject was the selected search index o Top 100 Search Titles Lists the 100 most frequently submitted search terms where Title was the selected search index Start Date End Date Determine the time period for which statistics will be presented The minimum report period is one day Content Includes Determines the specific data contained in the report The following options are available Viewing Database Statistics 3 9 Statistics User Guide 3 10 Cent e Login Data Report includes statistics for the number of logins to AGent Statistics are categorized by number of Guest Logins Patron Logins and Staff Logins Year Month Guest Logins Patron Logins Staff Logins 2006 september 0 2006 2006 October No
9. Not owned Total number of requests for which items were not supplied by the lender due to not owned status Referred Total number of requests referred to the lender by a default lender Retry Total number of requests for which items were not supplied by the lender but trading partner was recommended to retry the request at a later date Expired Total number of requests where the Need By date was exceeded before the lender responded Cancelled Total number of requests cancelled by the trading partner before the lender responded In process Total number of requests currently in process between the trading partner and the lender e Click the Return To Report amp Download Generation link at the top of the Lending Activity report to return to the Reports and Download screen a ee tptorer x Lending Activity ISO ILL G F an a ai woe A E A Die Oo 4 Betur lo Eos char Saft Miru Mec Adria ELL Aer l Arrear I al Hb bea Splash Pego dir n rh The Lending Activity report provides REPORTS ANO OWNS nnn a ET i aai Inc Library detailed statistics on the associated library s Oak savas Return To Bepon de Dowson Genrration gt ILL activities as a lender Separate sections Lending Activity Report for 1 1 2008 to 11 1 2008 are provided for each library specified in the fhe Auro Grraphics Ine Library MER gt report criteria Within each section sers Hichak Library CAH O O O o z
10. a specific library or multiple libraries click the Change Selection button The Set Library Selection screen displays in an additional browser window Depending on the arrangement of your consortium or collective the f gt Change Activity Selection Windows Internet Explorer Oj x http demov2 agent auto graphics com ILLAdmin ILLActivitySelections asp myses 75723 amp cuid demov2 amp cusrvr pandora Y Set Library Selection screen may ERASE e include a combination of radio Please select the libraries to be included in the Activity Reports buttons list boxes Reg ion or Select All Libraries From My Preferred Lender List City for example and or text ga pai boxes Library Name Contains EDA o E for example for specifying selection criteria Make the desired selection s from the appropriate list boxes and radio buttons and enter text in the appropriate text boxes Auto Graphics Inc La E Internet Set Library Selection Screen Customer SuperUser Oent Statistics User Guide e To select all libraries from the Preferred Lender list in your library s Participant Record select the Select All Libraries From My Preferred Lender List radio button e To select a specific library or a group of libraries click the Select Libraries Where radio button and enter the appropriate selection criteria using the fields provided e When the desired selections have been made click the Submit
11. activity statistics exist for the specified date range The report contains a separate entry for each library Each entry is comprised of the following data fields Borrowing Activity Report Data Fields Data Field Library Name Code The full name of the library and the library code assigned to the borrower to which the associated statistics apply Request Attempts The total number of requests submitted by the borrower to all trading partners this number is equal to the sum of the values shown in the Filled Not filled No Response Expired Cancelled and In Process fields _ The total number of requests for which items were supplied to the borrower by all trading partners The total number of requests for which items were not supplied to the borrower by any trading partner For AG Closed systems this number is equal to the sum of the values shown in the Not on Shelf Not Lendable Copyable Not Owned Expired and Retry fields For ISO ILL systems this number is equal to the sum of the values shown in the No Response ISO Unfilled and Retry fields No Response The total number of requests for which the borrower did not receive a response from any trading partner The total number of requests for which items were not supplied by any trading partner due to not on shelf status This field is shown for AG Closed systems only Not Lendable Copyable The total number of requests for which items were not supplied by any trading
12. and Verify Password text boxes e Re enter your password in the New Password and Verify Password text boxes then click the Go button REMEMBER TO KEEP YOUR PASSWORD SECURE DO NOT tell your personal password to anyone DO NOT write your password down You will use your new password for all future logins so remember it If you think your password may be compromised you can change it at any time using the My Account feature see the AGent User Guide for details If you forget your password notify your Library or System Administrator Logging In from the Splash Page If your library has enabled the optional Splash Page feature your library s Splash Page displays when you access the system Getting Started 1 5 Statistics User Guide Qent To login from the Splash Page 1 Click the Account Login button on the E lola Splash Page aa e The Account Login screen displays Adrncod foarch actu Lowen 2 Enter your user name in the Username text box WELCOME TO pa en the Librarian if 3 Enter your password in the Password or PIN text box e Your password will display on the oprrgha 1994 2008 Auno Grmplcs Inc AB Rights Reserved screen as a series of asterisks 4 Click the Login button to submit your El Login request Account Login Screen Logging Off To prevent unauthorized access to staff features and functions you must exit Statistics and log off from AGent To exit Statistics e Click the Exi
13. in an additional browser window Saag Chu Setuen lo rg r Par iT The Auto iiaei inc Library MAL rin Ei Griese riina Delsbore Firid lata TELE Der Dalaba e Haber Ariete Habia ep apra Sintec e From the Database Field Statistics aia screen you may select to view gt Statistics for Complete Database by Library Code or by Library Name or MARC Field Stats for Your Library Select a Database Screen 3 Click the link for the statistics you wish to view e The screen refreshes to display the selected statistics 4 The report includes the following information e General Stats shows the total number of bibliographic records in the selected database Bib Records the total number of locations holdings records Holdings the total number of bibliographic record to which no locations holdings are attached Holderless Records and the total of Holderless Records that include 2101 http demov2 agent auto graphics com agent UnionDBStats asp sname pandora amp dbid DEMOV2_UDB amp dbname v2 2E0 Demo Datab Y Statistics for Complete Database by Library Code General Stats MARC Field Stats Library Holdings Stats Statistics for Complete Database by Library Name General Stats MARC Field Stats Library Holdings Stats MARC Field Stats for your Libra ESOS meme E 100 5 Tag 856 subfield u Holderless Records with lt 856 gt u Database Field Statistics Screen
14. in the End Time text box e Enter the End Time using the format hh mm ss including colons Enter the End Time using 24 hour clock format e By default the system enters 23 59 59 as the Start Time 6 Select the library for which you wish to view statistics from the Library menu e You may view statistics for All Libraries or for a single selected library 7 Click the Go button to submit your report request e The screen refreshes to display System Activity statistics for the requested report period The report includes the following information e The number of logins to Agent VERSO by user category Admin Logins library staff logins Patron Logins and Guest Logins and the total number of logins for all user categories Login Total Search statistics are subdivided to show the number of unique search requests submitted and the total number of searches performed For example submitting a Simple Search request with three databases selected would result in a Simple Search Request count of 1 and a Simple Search count of 3 e The number of unique search requests submitted by search type Simple Search Request Alpha Search Request Advanced Search Request and Number Search Request and the total number of unique searches submitted for all search types Search Request Total A single search request submitted to multiple databases is counted as a unique request For example submitting a Simple Search request with th
15. m Cookie Settings Message e Ifyou do not wish to change your browser s Privacy Security settings click the Continue link to complete your login If you choose not to adjust your browser s Privacy Security settings searches of any databases utilizing cookie authentication will fail e If your Login request is unsuccessful Aen Winda bet prt Papers e Ifyou enter an invalid El Aa a a A Username or Barcode the message Invalid account entered Please see your librarian displays Click the Continue button to login to Big Sky Public Library _ AGent as a guest or click the acc are eat sy rn Try Again button to return to the a staff login screen Check the Library name Username or Barcode and Password or PIN Make any necessary corrections then click the Go button to resubmit the form Invalid Account Entered Screen Getting Started 1 3 Statistics User Guide cent Windesrs iemet aple lgj xj e Ifyou enter an invalid Password p eicaoeoai eaaa e x forsee A or PIN with a valid Username or 2 2 m om ome meii Barcode the message Invalid Big Sky Public Library Password Entered displays _ Click the Email my reminder question link to receive an email copy of your password reminder question and return to the staff login screen Make any necessary corrections to the Library name Username or Barcode and Password or PIN then click the Go button to resubmit the fo
16. partner Separate lines are provided for borrow requests received from the trading partner Loans photocopy requests received from the trading partner Copies reference requests received from the trading partner Reference and the Total number of requests received The following statistics are provided for each line in the table Request Attempts Total number of requests received from the trading partner by the lender this number is equal to the sum of the values shown in the Supplied Not supplied Retry Expired Cancelled and In process fields Filled Total number of requests for which items were supplied to the trading partner by the lender Not filled Total number of requests for which items were not supplied to the trading partner by the lender this number is equal to the sum of the values shown in the No Response ISO Unfilled and Retry fields No response Total number of requests for which the lender did not provide a response to the trading partner ISO Unfilled Total number of requests for which items were not supplied by the trading partner Referred Total number of requests referred to the lender by a default lender Retry Total number of requests for which items were not supplied by the lender but trading partner was recommended to retry the request at a later date Expired Total number of requests where the Need By date was exceeded before the lender responded Cancelled Total number of req
17. report to a file on a network or local workstation To save the Database Stats report 1 Submit a Database Stats report request for the desired report period see Viewing the Database Index Stats Report on page 3 1 for details 3 2 Viewing Database Statistics Gent Statistics User Guide 2 Click the Save button e A File Download dialog displays 3 Select the Save this file to disk radio button then click the OK button e A standard Save As dialog displays 4 Enter a name for the file in the File name text box 5 Select the location in which you wish to save the record 6 Click the Save button to download the record e Depending on your browser a status dialog may display while the record is being downloaded When the record has been downloaded a Download Complete message displays Click the Close button to close the status dialog Emailing the Database Index Stats Report You can email a copy of the currently displayed Database Stats report to yourself or to another user To email the Database Stats report A amp Gent Windows Internet Explorer http testv32 wpbpl verso auto graphics com agent DBStats asp wr h amp sname acis amp dbid WPBPL_CDB amp k 1 amp dbnar Y 1 Submit a Database Stats report request for the desired report period see Viewing the Database Index Stats Report on page 3 1 for details 2 Click the Email button oe IZ e The Email Address screen displays Email Address Sc
18. requests Cop Reference J Total 3 1 0 0 0 1 7 7 wa n Vonore Pubic Library VON To view Borrowing Activity A ae Ne NOE a Na ed hd bean process gt eo QS riemet 100 e The first line of the report shows the report type and report start and end dates Borrowing Activity Report AG Closed e The report is subdivided into multiple sections with one section provided for each library specified in the report criteria Each section of the report is preceded by the name of the library to which the associated borrowing activity statistics apply e Each section of the report is comprised of one or more tables Each table contains individual statistics for a trading partner to whom the associated library submitted borrow requests e The final table in the section contains a summary of borrowing activity statistics between the associated library and all trading partners combined The table header includes the number of unique requests submitted by the library to all trading partners the number of requests created by library staff and the number of requests created by library patrons Since a borrow request that is not filled by a given library is automatically forwarded to the next lender in the Lender List a single unique borrow request may be submitted to multiple libraries 2 2 ILL Statistics Oent Statistics User Guide e The final table in the report contains a summary Grand Totals of borrowing activity statisti
19. requests for which items were not supplied to a trading partner due to not on shelf status This field is shown for AG Closed systems only Not Lendable Copyable The total number of requests for which items were not supplied to a trading partner due to not lendable copyable status This field is shown for AG Closed systems only Not Owned The total number of requests for which items were not supplied to a trading partner due to not owned status This field is shown for AG Closed systems only The total number of requests for which items were not supplied to the trading partner This field is shown for ISO ILL systems only Referred The total number of requests processed by default lenders to which the Refer to Next Lender option was applied Retry The total number of requests for which items were not supplied to a given trading partner but borrower was recommended to retry the request at a later date The total of requests where the Need By date was exceeded before the request was filled by the lender Cancelled The total number of requests cancelled by a borrower before the request was filled by the lender The total of requests currently in process between the lender and all trading partners 4 4 Customer SuperUser Cent Statistics User Guide Summary Report The Summary Report function generates a report for download that shows summary statistics for the number of completed ILL requests proc
20. the Email button to email a copy of the System Activities report to yourself or another user see Emailing the System Activities Report on page 3 8 for details Statistics Report 4 10 In addition to the standard options available to PAC Staff members and Library SuperUsers see Understanding Statistics Report Parameters on page 3 8 for details the following additional options are available to Customer SuperUsers Report For Determines the specific library or libraries for which the report will be generated The following options are available All Libraries Report will be generated for all libraries in your consortium or collective Lib Code Report will be generated for a single selected library code With Report will be generated for all libraries whose names include the term or terms entered in the associated text box o Category Reports Some consortia may assign member libraries to customer specific categories and subcategories such as geographic location region city etc or academic level high schools colleges etc In these cases additional customer specific Report For options are provided as drop down menus Reports will be generated for all libraries who are members of the selected category The default selection for customer specific categories 1s All Type of Report Determines the format and arrangement of the report The following options are available to Customer SuperUsers only Libra
21. using the AGCat Cataloging client AGCat Records Added AGCat Records Changed and AGCat Records Deleted WebCAT CAT Locations WebCAT Locations CAT Locations AGCAT Records AGCAT Records AGCAT Records Year Month Downloads Added Changed Deleted Added Changed Deleted 2006 August 4 3 1 3 0 0 0 2006 September 0 0 ol 0 0 0 0 2006 October 0 0 0 0 0 0 0 2006 November 3 l ol ol ol 0 ol 0 TOTAL 7 3 1 3 0 0 0 ILL Data Report includes statistics for the number of ILL requests generated Statistics are categorized by ILL Blank Requests requests submitted using the Blank Request Form and ILL Record Requests requests submitted from a Full Record Display ILL Blank Year Month Requests ILL Record Requests 2004 January 5 0 2004 February 1 ili 2004 March 8 3 2004 April 1 1 Output Report To Determines whether the report will be made available for viewing on The Screen or will be saved to A File for Download Maximum number of records display per page Determines the number of lines per page when Output Report To The Screen is selected Viewing Database Statistics Gent Statistics User Guide Requesting a Statistics Report Library PAC Administration Staff members and Library SuperUsers may request Statistics Reports for their library only Customer SuperUsers may request individual Statistics Reports for any library or a combination Statistics Re
22. 8 ILL Statistics Cent Statistics User Guide e Depending on your browser a status dialog may display while the record is being downloaded When the record has been downloaded the Download Complete message displays Click the Close button to close the status dialog Net Activity Report The Net Activity Report provides a summary of a library s ILL activities both as a borrower and as a lender and provides a comparison of borrowing versus lending activities The report contains a separate entry for each selected library Each entry is comprised of the following data fields Net Activity Report Data Fields Data Field Library Name Code The full name of the library and the library code assigned to the lender to which the associated statistics apply The total number of items loaned by the library as a lender to all trading partners Copies Provided The total number of copies provided by the library as a lender to all trading partners The total number of loaned items received by the library as a borrower from all trading partners Copies Received The total number of copies received by the library as a borrower from all trading partners Net Returnables Shows the net ILL activity for the library calculated as Loans minus Borrows Net Copies Shows the net copy activity for the library calculated as Copies Provided minus Copies Received Request Records The Request Records file contains a separate entry for each requ
23. ERSO system for a specified report period Displayed statistics include login data search data ILL request data and cataloging data Additionally you may choose to download a copy of the statistics report to a local workstation or send a copy of the statistics report to another user via email To view System Activity statistics Gen hieni Bindo Inernet Daplorer al fl x 1 From the Statistics menu select 27 e ETET TE Ae Database Statistics then choose System Activities Sisi Daba TYAS pet Fired Date Ge ee e The Select Report Period screen displays 2 Enter the starting date for the report period in the Start Date text box e Enter the Start Date using the format mm dd yyyy including slashes System Activities Select Report Period Screen 4 8 Customer SuperUser Cent Statistics User Guide e By default the system enters the current calendar date as the Start Date 3 Enter the ending date for the report period in the End Date text box e Enter the End Date using the format mm dd yyyy including slashes e By default the system enters the current calendar date as the End Date 4 Enter the desired starting time for the report period in the Start Time text box e Enter the Start Time using the format hh mm ss including colons Enter the Start Time using 24 hour clock format e By default the system enters 00 00 00 as the Start Time 5 Enter the desired ending time for the report period
24. NG DATABASE STATISTICS Overview The Database Statistics function lets you access and view a variety of database and usage statistics for your library s AGent system Six statistics reports are available e Database Index Stats provide summary information related to your library s AGent database s Displayed statistics include general index statistics qualifier statistics and locations statistics e Database Field Stats provides general information related to the number of bibliographic and locations holdings record in your library s AGent database and provides detailed MARC Field statistics for the entire database for your library Customer SuperUsers may select to view MARC Field statistics for any selected library e System Activities provides summary information related to your library s AGent system for a specified report period Displayed statistics include login data search data ILL request data and cataloging data e Statistics Report lets you create specialized usage Statistics reports for your library s AGent system e Graphical Statistics Report lets you create specialized summary Statistics reports for your library s AGent system Each report is displayed as a horizontal bar graph and includes a textual summary of displayed graphical statistics e Graphical WebStats provides detailed Web statistics related to the access and use of your library s AGent system Database Index Stats Database I
25. Request Filed Nat No 150 Referred Retry Expeed Cancelled In individual statistics are provided for each a O O a eee O O eee trading partner from whom the associated Copies o o o o oA aj aj ol o o A Reference 0 0 li o o 0 D 0 library received borrow requests Total sl ol 2 4 a 0 0 The Ada lo Library MEB e The first line of the report shows the cae ll he el Y Done ap Trusted bes hh report type and report start and end dates Lending Activity Report ISO ILL e The report is subdivided into multiple sections with one section provided for each library specified in the report criteria Each section of the report is preceded by the name of the library to which the following lending activity statistics apply e ach section of the report is comprised of one or more tables Each table contains individual statistics for a trading partner from whom the associated library received borrow requests e The final table in the section contains a summary of lending activity statistics between the associated library and all trading partners combined e The final table in the report contains a summary Grand Totals of lending activity statistics between all libraries included in the report and all trading partners combined ILL Statistics Oent Statistics User Guide e Each table provides the following information O O The table header shows the library name and library code for the associated trading
26. STAFFPASS you are prompted to provide a permanent password to complete the login process see Entering Your Permanent Password on page 1 5 for details On systems configured with the optional multiple language display feature the Select your Language menu is used only for guest logins to AGent You can use the My Preferences function to set the desired default display language for your account 4 Click the Go button to submit your Login request e If your library provides access to cas res n EE j 1 gt E hits der at ato mo ro ae mp oro circo bn FY lina a third party databases that require G z A a Ble dt ye Faster Fook tjp cookies for authentication and your ae AD em Ome OS browser s Privacy Security settings are not sufficient to accept cookies from third party databases an advisory Cookie Settings message displays Big Sky Public Library leer Pa detected a posibles culty ve Dee coke geting peut Lares aed y rol be abs ip horas os the indormution rom Dern mecca To uy ether proceed bo teii thirg tf mipri por Sookie ati e If you wish to ensure access to third party databases that require e cookies for authentication adjust Copright 2001 2008 Anto Grapis Ine Pomona Cafoi your browser s Privacy Security settings as needed see Configuring Your Browser for AGent on page 1 1 for details then click the Continue link to complete your login Pn lees e Ses
27. a New Calendar Vd ia 2 12 CHAPTER 3 VIEWING DATABASE STATISTICS 2 cscccscsosssssssseseesssccsscssosesesscsecsssvsscasscscossssssvscccsssasorses 3 1 OE oo o o tidice 3 1 Database Miss ins 3 1 Viewing the Database Index Stats Report oooccccccccncncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnininess 3 1 Saving the Database Index Stats RepOTt oooooocccccccccococoooonoaonannnnnanononnnn nono nono nono non nro nono nn n nn nono nn nn nn n nn nn nn nro nn nn nn nn nnnnnnos 3 2 Emailing the Database Index Stats Report occccncnnncncccconoconononennnnnnnnninnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nn nn nn 3 3 A PP o e PU PR E POCO PE OE E A 3 3 Saving the Database Field Stats RepolTt ooooconncnccccccocononononanananananononnno nono nn nnnnnnonnnnnn non nn non non nro nn nro nn nn nono nn nn n nn nn nnnnnos 3 5 Emailing the Database Field Stats Report ccccccnnnnncncncccnnnnnononennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nr nn nn rra 3 5 SNS MACU UE en reapool pde 3 6 Viewing System Activity Statistics ooooooocconnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nono nn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnss 3 6 Savine the System Activities Report as 3 7 Emailing the System Activities Report cccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 3 8 MA e ea 3 8 Understanding Statistics Report Parameters oooococccnncnnnnnnnnnnnnnnnnonnnnnnnnn
28. acking report Atak Mens windows Internet Ear Ha G JF VE hte ieee gen e a n lr ri od l lt er E a a GB m Joe oie Ooo 4a 1 From the Statistics menu select ILL Statistics then choose CONTU COTW COPYRIGHT TRACKING REPORTS E Copyright Tracking Reports from the mea submenu displayed Tracking Roper Meee Order summary by filed count filled count gt Abit Aia Onder namay by ttle all des e The CONTU Copyright Tracking ma TM bagi mih geme bink Fr al Reports screen displays o 2 Enter the year for which you wish to view statistics in the Year of report text com iia E box e The Year of report text box is pre filled with the current calendar year by default You may request a report for the current year or for any of the three prior years For example in 2010 reports for calendar years 2007 2008 2009 and 2010 will be available In 201 1 the report for calendar year 2007 will be deleted 3 Select the report type e To generate a summary report select the Order summary by filled count filled count gt 5 or the Order summary by title all titles radio button in the Summary reports field as desired 2 10 ILL Statistics Oent Statistics User Guide e To generate a detailed report select the Title begins with leave blank for all titles radio button in the Detailed report field To generate the report for a specific title enter the desired title in the associated text box 4 C
29. alphabetic order by Database name with separate lines for each database in the report A grand TOTAL for all databases in the report is provided at the end of the report TOTALS are not included when the Output Report option for the Database Report is set to A File for Download DatabaseName Simple Searches Advanced Searches Linked Searches Browse Searches Number Searches Database Views Full Record Views A G Canada Database AG DEMOV2 239 50 Alibris Awesome Library EBSCO Medline E 3 1 1 fj 5 Proquest National News A E on i e cet E E er EI E O O te CON ACA A EC CS ESA A e A ta te es milwla o wi w 2 0 Demo Database 14 ml o o 38 15 TOTAL 15 22 e Search Term Reports The following reports provide information related to the search terms that were most frequently submitted during TotalSearch Search Term the report period Search terms are listed in inverse order from most frequently submitted to least frequently submitted A single line is 160 red provided for each search term Each line in the report shows the 35 0323 Search Term along with the total number of times for which the term 19 ora 621 was searched TotalSearch Reports may be requested for a single 18 music search index All Headings Author Subject Title or for all search ialo indexes combined 16 dog9s and cats o Top
30. ary Summary and Date Report reports only e If Library Summary is selected from the Type of Report menu you may select multiple Content Includes checkboxes e If Date Report is selected from the Type of Report menu you may select a single Content Includes radio button only 6 Select the desired output format for the report using the Report Format radio buttons e To view the report e To view the report on screen in HTML format select the View Report HTML radio button e To view the report or download the report for viewing in Adobe Acrobat select the View Report PDF radio button e To view the report or download the report for viewing in Microsoft Excel select the View Report Excel radio button e To email the report When an Email Report option is selected the report entry screen refreshes to display the To and Subject text boxes e To email the report in Adobe Acrobat format select the Email Report PDF radio button e To email the report in Microsoft Excel format select the Email Report Excel radio button e Enter the recipient s email address in the To text box If you wish to send the records to more than one person separate multiple email addresses with semicolons Do not include spaces between email addresses e Enter the desired subject line for the email in the Subject text box 7 When all desired report parameters have been entered click the Submit button to submit your report request If yo
31. ay request individual Graphical Statistics Reports for any library within the consortium or collective or a combination report for all libraries within the consortium or collective Understanding Graphical Statistics Report Parameters The following paragraphs provide an overview of the function of each report parameter available through the Graphical Statistics Report Setup screen Report For Determines the specific library or libraries for which the report will be generated This field shows the name of the library under which you logged in Type of Report Determines the type of report Summary Report of Date Report and includes additional options for generating special reports listing the most frequently entered search terms The following options are available e Library Summary Displays summary activity statistics for all libraries selected in the Report For field for the specified report period Statistics are displayed for In Library Count Remote Count and Total Count The selected Contents Includes categories are shown on the vertical axis of the graph activity counts for the selected categories are shown on the horizontal axis of the graph MA Library Count MN Remote Count MN Total Count 200 400 BOL adi simple Searches Advanced Searches 3 18 Viewing Database Statistics Gent Statistics User Guide e Date Report Displays summary activity statistics for all libraries selected in the Report For field for eac
32. ber of unique requests created by library patrons Lending Activity Report The Lending Activity Report 1s available to Customer SuperUsers only The Lending Activity Report contains summary statistics for all libraries in your consortium or collective for which lending activity statistics exist for the specified date range The report contains a separate entry for each library Each entry is comprised of the following data fields Lending Activity Report Data Fields Data Field Library Name Code The full name of the library and the library code assigned to the lender to which the associated statistics apply Request Attempts The total number of requests received by the lender from all trading partners this number is equal to the sum of the values shown in the Filled Not filled No Response Expired Cancelled and In Process fields The total number of requests for which items were supplied by the lender to all trading partners The total number of requests for which items were not supplied by the lender to any trading partner For AG Closed systems this number is equal to the sum of the values shown in the Not on Shelf Not Lendable Copyable Not Owned Expired and Retry fields For ISO ILL systems this number is equal to the sum of the values shown in the No Response ISO Unfilled and Retry fields The total number of requests for which the lender did not provide a response to a trading partner The total number of
33. borrower ISO Unfilled Total number of requests for which items were not supplied by the trading partner Referred Total number of requests processed by default lenders to which the Refer to Next Lender option was applied 2 4 ILL Statistics Oent Statistics User Guide Retry Total number of requests for which items were not supplied by the trading partner but borrower was recommended to retry the request at a later date Expired Total number of requests where the Need By date was exceeded before the lender responded Cancelled Total number of requests cancelled by the borrower before the trading partner responded In process Total number of requests currently in process between the trading partner and the borrower e Click the Return To Report amp Download Generation link at the top of the Borrowing Activity report to return to the Reports and Download screen Lending Activity AG Closed The Lending Activity report provides lax 1 G Do le Pato alto Dl tere een O EPA CoM AAA Si es Mita Mt 121 Artes e 7 x vs detailed Statistics on the associated library S E ILL activities as a lender Separate sections ai Ddr Gw O DS E E A Segn Dut Return to Searching Stell Hesu Pac Admin ILL Aden Cal Admin User Adri n Statistics are provided for each library specified in the E neg ec MEPORTSANDDOWMONDS ros Los report criteria Within each section OT statist Rerum To Report Doniad Gen
34. button to submit your selections Click the Reset button to return the Set Library Selection screen to its initial conditions if you wish to make changes to your selection criteria Click the Close button to cancel the selection of libraries and return to the ILL Activity Reports screen e The message Activity Report Site Selection Successfully Completed displays Click the Close button to close the message and return to the ILL Activity Reports screen If there are no matches to your selection criteria the message There were no matches to your selection criteria Please verify your choices and reenter displays Click the Go Back button to return to the Set Library Selection screen and revise your selection criteria 7 When all appropriate report criteria has been entered click the Submit button to submit your report request e The selected ILL Activity Reports Borrowing Activity Lending Activity Net Activity display see Viewing Reports On Screen on page 2 2 for details as appropriate and download buttons are provided for the selected reports and or records Request Records and or Lender Response Records see Downloading Reports and Records on page 2 8 for details e Reports available to Customer SuperUsers only are described in the following paragraphs Borrowing Activity Report The Borrowing Activity Report contains summary statistics for all libraries in your consortium or collective for which borrowing
35. ccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4 5 VIEWING the Summary Report raid NR 4 6 Database ICI Sta nico adora pri 4 7 E rape ete ee re ea des ee eases ec eae ses es vedios EEE Sump EEEE 4 8 S NEO srta 4 10 Requesting a Statistics Report np A a 4 11 Graphical Statistics REPO raid eaa ea aderai ia eieiei aiai 4 12 Requesting a Graphical Statistics ReporTt occccccccncncnocononnnononononnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 4 12 ii Table of Contents Cent Statistics User Guide INTRODUCTION This User Guide is designed to provide a working understanding of the features and functions of AGent Statistics Overview Statistics is an online application that lets you create and view statistics reports related to the content and usage of your AGent system Using Statistics you can e View Interlibrary Loan ILL activity statistics for your library s AGent system e View database and usage statistics for your library s AGent system The Web Interface The Statistics web interface is designed to provide a logical and efficient means of requesting creating and viewing statistical reports The screens are structured to assist workflow and contain navigational links and menus to provide single click access to module features and functions The Statistics Menu The Statistics menu provides access to features and functions related to requesting cr
36. ced Search or Alpha Browse IC ACA ECT 106 106 inked Search io 190 Dabs View 130 130 FullRecord Views e LibraryProfileKey license key assigned by Auto Graphics for the library at which the associated transaction occurred e AGLibID library code for the library at which the associated transaction occurred e LibraryName name of the library at which the associated transaction occurred e RecCount Not implemented Viewing Database Statistics 3 15 Statistics User Guide 3 16 Cent DatabaseName the name of the database to which the associated search request transaction was submitted this field is blank for login transactions For search request transactions submitted simultaneously to multiple databases a separate transaction is listed for each database DatabaseType two character code indicating the database type as described below AG Union Catalog Auto Graphics Impact database AV AGent VERSO WB Web Database WL Web Link WS Web Service XL Reference Site ZZ Virtual Library Z39 50 Site SearchTerm1 search string entered in the Search For text box for Simple Search and Alpha Browse search string entered in the first Search For text box for Advanced Search Index1 numeric code indicating the search index selected for SearchTerm1 Index codes for each database and search type available through Agent are described below Database Type Search Type Index Code Index Sea
37. ch items were not supplied by the trading partner due to not lendable copyable status Not owned Total number of requests for which items were not supplied by the trading partner due to not owned status Referred Total number of requests processed by default lenders to which the Refer to Next Lender option was applied Retry Total number of requests for which items were not supplied by the trading partner but borrower was recommended to retry the request at a later date Expired Total number of requests where the Need By date was exceeded before the trading partner responded Cancelled Total number of requests cancelled by the borrower before the trading partner responded In process Total number of requests currently in process between the trading partner and the borrower e Click the Return To Report amp Download Generation link at the top of the Borrowing Activity report to return to the Reports and Download screen Borrowing Activity ISO ILL The Borrowing Activity report provides detailed statistics on the associated library s ILL activities as a borrower Separate sections are provided for each library specified in the report criteria Within each section individual statistics are provided for each trading partner to whom the associated library submitted borrow requests ILL Statistics 2 3 Statistics User Guide Gent To view Borrowing Activity e The first line of the report sh
38. ch you logged in To generate a Database Field Statistics report 1 From the Statistics menu select Database Statistics then choose Database Field Stats e The Select a Database screen displays e The screen shows a listing of all AGent VERSO databases for your library 2 Click the name of the database for which you wish to generate a statistics report e The Database Statistics screen for the selected database displays e From the Database Statistics screen you may select to view Statistics for Complete Database by Library Code or by Library Name or MARC Field Stats by Library 3 Click the link for the statistics you wish to view end hen Winders inborn Lapke 77 Hito pira en ai pao or ce WA Gh BD me ee BD GS Eetun ra E Aim E dal 1 A Mere Pac kirar ILL Admin Cat A nm Crepe Lites Eaj Select a Database Screen http demov2 agent auto graphics com agent UnionDBStats asp sname pandora amp dbid DEMOV2_UDB amp dbname v2 2E0 Demo Datab Y Statistics for Complete Database by Library Code Library Holdings Stats Statistics for Complete Database by Library Name Library Holdings Stats MARC Field Stats by Library 0001 Manchester Library and Information Service Done TT 3 0 Internet E 100 4 Database Statistics Screen e To view MARC Field Stats by Library select the desired library from the drop down menu then click the Go bu
39. com agent UnionDBStats asp wf h amp sname pandora amp dbid DEMOV2_UDB amp dbnar Y Your Email Address 1 Submit a Database Field Stats report request for the desired database see Database Field Stats on page 3 7 for details ha 2 Click the Email button Done rol Tf AS internet Ro y Email Address Screen e The Email Address screen displays in an additional browser window 3 Enter your email address or the email address of the person to whom you wish to send the statistics report in the Your Email Address text box Viewing Database Statistics 3 5 Statistics User Guide Gent 4 Click the Send button to send of copy of the statistics report to the specified email address e The Email Address screen closes automatically System Activities The System Activities function provides summary information related to your library s AGent system for a specified report period Displayed statistics include login data search data ILL request data and cataloging data Additionally you may choose to download a copy of the statistics report to a local workstation or send a copy of the statistics report to another user via email Viewing System Activity Statistics To view System Activity statistics aes wae beret ore E allas Mig dera al Er t Enna t ul Be gde gew Ies pei 1 From the Statistics menu select Database Statistics then choose System Activities e The Select Report Period scree
40. configuration of AGent for your library some features and functions may not be available to you For information on enabling optional features and functions for your library contact Auto Graphics Sales and Marketing 2 Introduction Gent Statistics User Guide Chapter 1 GETTING STARTED This chapter identifies the hardware and software necessary to access and operate AGent Statistics where to get help and procedures for system Login and Logoff Hardware Software Requirements AGent can be accessed by a Web capable PC 486 minimum or Macintosh using a conventional Internet account and a Java enabled Web browser such as Microsoft Internet Explorer version 5 5 minimum or Netscape version 6 2 minimum No stringent hardware requirements are necessary to support AGent Statistics are available through appropriate Staff Login to AGent see Logging In on page 1 2 for details System Availability Statistics 1s available via AGent 24 hours daily Getting Help If you need help using Statistics contact Auto Graphics Help Desk by one of the following means voice 800 852 8686 Sam 5pm Pacific Time email HelpDesk auto graphics com fax 909 595 3506 Before calling the Help Desk consider referencing one of the following sources of information e Online Help HTML based Help displays in a separate browser window that you can view concurrently with your online session e The AGent News button that displays on Statistics s
41. cords Provides a list of records for all responses to requests received by the selected sites as lenders The Display each site even if statistics are zero radio buttons are intended for use by Customer SuperUsers only when submitting report requests for multiple libraries Selecting either Yes or No will have no effect on report content when logged in as a PAC Staff member or Library SuperUser 5 When all appropriate report criteria has been entered click the Submit button to submit your report request e The selected ILL Activity Reports Borrowing Activity Lending Activity Net Activity display as appropriate and download buttons are provided for the selected reports and or records Request Records and or Lender Response Records Viewing Reports On Screen Borrowing Activity AG Closed aia we Aa Doe to Dies D DS The Borrowing Activity report provides detailed statistics on the associated library s REPORTE ANO DOWAROADE Ee ILL activities as a borrower Separate ns Rena To Reet e Dowd Geoerabon s sections are provided for each library ee ee specified in the report criteria Within each lt Crocken County Library CRO gt Eo z Mclver s Grant Pubic Library MCI section individual statistics are provided for RecesedlSaptedNor No NOS Nat Net Referee Esper Cacle 7 sapphed response adable owner process each trading partner to whom the associated oe ee ee O FU IE library submitted borrow
42. creens is intended to be a source for helpful information and documentation From this link you can view the latest Release Bulletins Product Information Bulletins User Guides and News Items Configuring Your Browser for AGent When a browser 1s installed on your workstation it is configured with a default set of preferences Some of these preferences must be modified to configure the browser for use with AGent You must verify the browser 1s properly configured to ensure full access to all features and functions available through AGent Refer to Product Information Bulletin AGent 009 Configuration Recommendations for Browsers and Firewalls for more information Configuring Your Popup Blocker AGent uses popup windows to display search results Help files and other information screens Popup blockers may prevent the display of these screens In order to access all features and functions available through AGent you must configure your popup blocker for operation with AGent Refer to Product Information Bulletin AGent 010 Using AGent with Popup Blockers for more information Getting Started 1 1 Statistics User Guide Logging In If the Splash Page has been enabled for your library see Logging In from the Splash Page on page 1 5 for login procedures Staff access and authenticated patron access to AGent is password protected You must provide a valid Username or Barcode and Password or PIN to log into AGent with
43. cs between all libraries included in the report and all trading partners combined e Each table provides the following information o The table header shows the library name and library code for the associated trading partner o Separate lines are provided for borrow requests submitted to the trading partner Loans photocopy requests submitted to the trading partner Copies reference requests submitted to the trading partner Reference and the Total number of requests submitted The following statistics are provided for each line in the table Requested Request Attempts Total number of requests submitted to the trading partner by the borrower this number is equal to the sum of the values shown in the Supplied Filled Not supplied Not filled Expired Cancelled and In process fields Supplied Filled Total number of requests for which items were supplied by the trading partner to the borrower Not supplied Not filled Total number of requests for which items were not supplied by the trading partner to the borrower this number is equal to the sum of the values shown in the NOS Not lendable copyable Not owned and Retry fields No response Total number of requests for which the trading partner did not provide a response to the borrower NOS Total number of requests for which items were not supplied by the trading partner due to not on shelf status Not lendable copyable Total number of requests for whi
44. d lending transactions have occurred between the associated library and the trading partner A negative value indicates a deficit of lending transactions to the trading partner by the associated library a positive value indicates a surplus of lending transactions to the trading partner by the associated library e Click the Return To Report amp Download Generation link at the top of the Lending Activity report to return to the Reports and Download screen Downloading Reports and Records When you select to download reports or records files the results screen includes a Download Data button for each selected report record type To download reports records roe oe vs ee ro 1 Click the Download Data button for the report you wish to download ial Heip RAE AICS E E B pe Remm To Repon d Donnlosd Generation e A File Download dialog displays Con Copyright p aap Dewnlasd Met Activity Report for 1 1 2008 to 11 1 2008 2 Click the Save button on the File a EEEE aseos Download dialog Doiras Tenin Respone Records for 1 1208 to 111 2008 e A standard Save As dialog displays Top ot Page with a unique filename assigned to marinara the file n 3 If desired edit the name for the file in the Download Records Screen File name text box Be sure to retain the xls extension at the end of the file name 4 Select the location in which you wish to save the file 5 Click the Save button to download the file 2
45. dicate the reports you wish to generate for on screen viewing if desired by ee eee eee selecting the appropriate Reports on screen checkboxes as follows o You may select to generate one Or Reports and Download Screen more reports simultaneously e A checkmark indicates the associated report is selected e Anempty checkbox indicates the associated report is not selected e Clicking a checkbox repeatedly will toggle it on and off e Borrowing Activity Provides activity statistics for the selected sites as borrowers e Lending Activity Provides activity statistics for the selected sites as lenders e Net Activity Provides a summary comparison of borrowing versus lending activity for the selected sites 4 Indicate the reports and or records you wish to download if desired by selecting the appropriate Download checkboxes as follows e You may select to download one or more reports and or records files simultaneously ILL Statistics 2 1 Statistics User Guide Gent e A checkmark indicates the associated report records file is selected e Anempty checkbox indicates the associated report records file is not selected e Clicking a checkbox repeatedly will toggle it on and off e Net Activity Report Provides a summary comparison of borrowing versus lending activity for the selected sites e Request Records Provides a list of records for all requests submitted by the selected sites as borrowers e Lender Response Re
46. dio button e To email the report When an Email Report option is selected the report entry screen refreshes to display the To and Subject text boxes e To email the report in Adobe Acrobat format select the Email Report PDF radio button e To email the report in Microsoft Excel format select the Email Report Excel radio button e Enter the recipient s email address in the To text box If you wish to send the records to more than one person separate multiple email addresses with semicolons Do not include spaces between email addresses e Enter the desired subject line for the email in the Subject text box 6 When all desired report parameters have been entered click the Submit button to submit your report request If you have omitted a mandatory field or have made an invalid selection an error message displays Modify the report parameters as necessary then click the Submit button to resubmit your request e Ifyou selected the View Report HTML radio button the report displays in an additional browser window see Viewing Statistics Reports on page 3 12 for details e Ifyou selected the View Report PDF or View Report Excel radio button a File Download dialog displays see Downloading Graphical Statistics Reports on page 3 23 for details e If you selected the Email Report PDF or Email Report Excel radio button the message The report result has been emailed to the following recipient s email addres
47. e Unfilled status was cancelled by staff Date not Filled or was filled by a loan If a request does not include a Date Filled or Date not Filled it is considered a currently outstanding request o When an item is received the statistics are updated to include the date received in the Date Filled column In the event a request 1s not filled the request is updated to Date not Filled on the day borrowing staff cancels a request or the request goes into the Unfilled status If the lender updated a Non returnable copy request to Shipped returnable the date shipped is recorded in the Request not Filled column as it is no longer a request that needs to be included in the CONTU count Requests with variant titles are not currently merged If staff is aware of two variations of the same title staff should download the detailed report merge the titles and calculate the number filled and not filled requests e If desired you may download a copy of the currently displayed report to your local workstation see the AGent Statistics User Guide for details Statistics Logging e Receiving a Non Returnable copy Request o When a non returnable item is received borrowing staff updates the ILL request to Received from the Shipped Status Browse screen If the request has a copyright compliance value of ecg the CONTU Copyright Tracking Report for the title is updated to include the date the article was filled 1 e received If the reques
48. e Chur Sect lr 5 anz r Hita diene Peo vn lo raer Peng Dial her Vat Aura 1 Using the right hand mouse button click aM paras inc Libr a sant 1 the Download Data button a Soa Sstaba o bidra Siete Tite Jaraziry 1 2008 lo Movember 1 300 wath Login Data Search Cate e A shortcut menu displays A a a bates Depari Graphene Hates 2 Using the left hand mouse button select e en tu Scans Save Target As Internet Explorer or Save Link As Netscape from the shortcut menu Bone MET Te A nee i e A standard Save As dialog displays le Statistics Report Download Screen 3 Enter a name for the file in the File A 2x name text box Save in ac Docs O 2 em l Fe AG VERSO Statistics 4 Select the location in which you wish to 2 AGent Search VERSO User Admin My Recent AGent Statistics save the report TELA E Acent User Admin AGent_Auth_Control_User_Guide Auth Translate 5 Click the Save button to download the Desktop file 2 My Documents e Depending on your browser a status dialog may display while the file is being downloaded When the download is complete a Download S Complete message displays Click MOS File name DateStatFipt 74835 tt y VERSO Serials the Close button to close the status xe Cancel dialog Save As Dialog Viewing the Daily Transaction Log The daily transaction log provides detailed information related to login search
49. eating and viewing the statistical reports To access the Statistics menu 1 Click the Staff Menu button on any screen in the AGent Search interface e The Staff Menu screen displays 2 Click the Statistics button to display the Statistics menu If Statistics is your default login mode the Statistics Welcome screen displays automatically when you select Staff Menu from the AGent Search interface refer to the AGent User Guide for information on configuring your default login mode Statistics Menu Statistics 3 The Statistics menu provides access to the following options e ILL Statistics Provides the options to view Interlibrary Loan ILL activity statistics for your library s AGent system e Reports and Download Lets you generate ILL activity reports borrowing activity lending activity net activity and download request records and or lender response records e Summary Report Lets you generate a summary report of completed ILL requests processed by all libraries within your consortium or collective for a specified weekly or monthly period this function is available to Customer SuperUsers only Introduction 1 Statistics User Guide Gent e CONTU Copyright Tracking Reports Lets you generate statistical reports related to copyright compliance tracking in accordance with the Commission on New Technological Uses of Copyrighted Works CONTU guidelines for photocopy requests e Database Statistics Prov
50. eport request The following paragraphs provide an overview of the function of each report parameter and identify the compatibility and limitations for each parameter as appropriate BE SURE to make compatible selections when specifying statistics report parameters Library Statistics Staff members and Library SuperUsers may request Statistics Reports for their library only Customer SuperUsers may request individual Statistics Reports for any library or a combination Statistics Reports for multiple selected libraries Report For Determines the specific library for which the report will be generated This field shows the name of the library under which you logged in Type of Report Determines the format and arrangement of the report You may also generate special reports listing the most frequently entered search terms The following options are available e Date Report single multiple Report is organized in chronological order with separate lines for each month in the report period Each line in the report includes the Year and Month for the associated report data A grand TOTAL for all months in the report period is provided at the end of the report Viewing Database Statistics Oent Statistics User Guide Year Month Guest Logins Patron Logins Staff Logins 2006 September 0 0 7 2006 October 0 0 24 2006 November 3 0 33 TOTAL 3 0 64 e Database Report single multiple Report is organized in
51. eration individual statistics are provided for each trading partner from whom the associated library received borrow requests e The first line of the report shows the Lending Activity Report for 1 1 2007 to 1 1 2008 lt Crocken County Library CRO gt Tennessee Main Library TENN Request Filed Not No NOS Not Nat Referred Retry Expired Cancelled ln attempts filed response lendable owned copyable Loans Copies report type and report start and end dates eo u Totals For Crockett County Library CRO O The report 1S subdivided into multiple Request Fled Nat No NOS Net Net Referred Retry Expeed Cancelled In Amempti fed reipome lendable owned wocest sections with one section provided for corabie each library specified in the report criteria Each section of the report is preceded by the name of the library to which the following lending activity statistics apply Lending Activity Report AG Closed e Each section of the report is comprised of one or more tables Each table contains individual statistics for a trading partner from whom the associated library received borrow requests e The final table in the section contains a summary of lending activity statistics between the associated library and all trading partners combined e The final table in the report contains a summary Grand Totals of lending activity statistics between all libraries included in the report and all trading part
52. es whether the associated transaction was initiated in library or from a remote location This field contains either TRUE the associated transaction was initiated from within the library or FALSE the associated transaction was initiated from a remote location Only those workstations with registered valid IP addresses are logged as in library transactions Valid IP ranges are managed from within the User Administration module see the AGent User Administration User Guide for more information e DatalD the AGent database identification number for the associated database All reference databases and web services are assigned a unique DatalD A 0 is shown for all other resources Graphical Statistics Report AGent provides a graphical statistics reporting function that provides usage statistics for your library s AGent system Data 1s displayed as a horizontal bar graph and includes a textual summary of displayed graphical statistics Reports may be viewed on screen in HTML format or may be downloaded or emailed in PDF or Excel spreadsheet format The Graphical Statistics Report offers a high degree of flexibility in specifying the specific data you wish included in the report The following paragraphs provide an overview of the function of each report parameter Library Staff members and Library SuperUsers may request Graphical Statistics Reports for their library only Customer SuperUsers m
53. essed by all libraries in a consortium or collective as a borrower from other participant libraries and as a lender to other participant libraries Summary Reports can be generated for either weekly or monthly periods To generate a Summary Report 1 From the Statistics menu see The Statistics Menu on page for details select ILL Statistics then choose Summary Report e The Summary Reports data entry a screen displays 2 Enter beginning date for the report in the Start Date text box e Enter the Start Date using the e format MM DD YYYY including slashes for this report Sunday is considered the first day of the week The earliest date for which you can retrieve reports 1s Summary Report Screen determined by the extent of your system s data records Always use the first day of any given period week or month as the start date If any other day is entered the Start Date will revert to the first day of the period when the report is requested 3 Select the period interval for which you wish to generate the report from the View By menu either Weekly or Monthly e The default period is Weekly 4 Click the Submit button To return the summary Report screen to its initial setting click the Reset button e The Summary Report screen refreshes to display the Download button see Downloading the Summary Report on page 4 5 to download the Summary Report and the End Date field is automatically filled with
54. est submitted by the selected library 1es as a borrower for the selected report period Each entry is comprised of the following data fields Request Records Data Fields Data Field Description Consortium The consortium with which the borrowing institution is associated Borrower The library code assigned to the borrower The library code assigned to the lending institution to whom the request was submitted If the request was unfilled this field contains the word none Author The author ofthe requested em Serial issue The issue numberof the requested serial wed only on serial and copy request The type of user that created the request either Staff or Patron Patron Name The name of the library patron who created the request for patron created requests or the name of the library patron for whom the request was created for staff created requests If your library has enabled the Suppress Patron Information in Request Record Downloads option this field is not included in the Request Records file Patron ID The patron ID of the library patron who created the request for patron created requests or the patron ID of the library patron for whom the request was created for staff created requests If your library has enabled the Suppress Patron Information in Request Record Downloads option this field is not included in the Request Records file Final Disposition The status of the associated request at the t
55. ext box on the Login screen automatically Cheshire Libraries and Culture Cumbria County Library Blackburn Bolton Public Libraries Sefton Bury Metro Libraries Oldham MBC Rochdale Library Service St Helens Salford Warrington Library amp Information Services Library Code Lookup Screen Getting Started ent Statistics User Guide Entering Your Permanent Password When you log into AGent for the first time Ficus o naa using the default password USERPASS or o eL te deinen apart e Jer ates cierra STAFFPASS the Permanent Password screen displays You must provide a permanent password to complete the login process Select a password that you will remember Your password may be a maximum of 20 characters in length with no spaces Y our password may have any combination of alphabetic and numeric characters and the underscore character Your password is not case sensitive Permanent Password Screen To enter your permanent password 1 Enter the password you have chosen in the New Password and Verify Password text boxes Enter the password in exactly the same way in both text boxes 2 Click the Go button to save your permanent password and complete the login process e Ifyou enter an invalid password an error dialog displays the message Passwords do not match e Make sure there are no spaces in your password e Make sure you enter your password in exactly the same way in both the New Password
56. g Occurrence and the specific subfields and number of times each subfield occurs for each MARC Tag listed Tag Content 245 65 364 6 1 a 65364 b 28428 c 64129 h G65 n 103 p 163 246 6 196 a 6196 War g 2 hry 10165 n 2 pte 250 21 670 a 21671 b 290 255 108 a 108 cl2 Saving the Database Field Stats Report You can save a copy of the currently displayed Database Field Stats report to a file on a network or local workstation To save the Database Field Stats report 1 Submit a Database Field Stats report request for the desired database see Database Field Stats on page 3 7 for details 2 Click the Save button e A File Download dialog displays 3 Select the Save this file to disk radio button then click the OK button e A standard Save As dialog displays 4 Enter a name for the file in the File name text box 5 Select the location in which you wish to save the record 6 Click the Save button to download the record e Depending on your browser a status dialog may display while the record is being downloaded When the record has been downloaded a Download Complete message displays Click the Close button to close the status dialog Emailing the Database Field Stats Report You can email a copy of the currently displayed Database Field Stats report to yourself or to another user To email the Database Field Stats report Peles http demov2 agent auto graphics
57. gned to provide an overview of the features and functions of AGent Statistics and includes the detailed procedures for requesting creating and viewing statistical reports The User Guide is divided into five chapters as follows Chapter 1 Getting Started This chapter explains how to prepare to use Statistics The chapter includes hardware software requirements system availability and system Login and Logoff Chapter 2 ILL Activity Reports and Download This chapter provides the procedures to request and view Statistical reports related to your library s ILL activities Chapter 3 Viewing Database Statistics This chapter provides the procedures to request create and view Statistical reports related to the content and usage of your library s AGent database s Optional Features AGent is modular in design and offers libraries a high degree of flexibility in configuring the system to suit the specific needs of their patrons and staff members The basic AGent Search module can be enhanced by adding staff level functionality to support User Administration and user authentication PAC Administration Cataloging Union Database Management Statistics ILL Administration and or Splash Page Administration Additionally a number of optional features and functions are available within each AGent module This manual provides instructions covering all features and functions available through AGent Statistics Depending on the specific
58. h month or partial month of the specified report period Activity counts for the selected Contents Includes categories are shown on the horizontal axis of the graph months included in the specified report period are shown on the vertical axis of the graph MIA Tota Patron Logins MN Total Staff Logins B Total Guest Logins 0 10 20 30 40 50 Eb Aug e Search Term Reports The following reports provide information related to the search terms that were most frequently submitted during the report period Search terms are listed in inverse order from most frequently submitted to least frequently submitted A single line 1s provided for each search term Each line in the report shows the Search Term along with the total number of times for which the term was searched TotalSearch Reports may be requested for a single search index All Headings Author Subject Title or for all search indexes combined o 5 10 15 20 25 o Top 100 Search Terms Lists the ha re 100 most frequently submitted FOO Se search terms for all search indexes sienhenidia combined All Headings Author nl Subject Title orson scott card ee o Top 100 Search All Headings Lists bradbury ray the 100 most frequently submitted ae a istory search terms where All Headings was the selected search index this includes all searches submitted using the Simple Search option bradbury cats Top 100 Search Authors Lists the kill mockingbird 100 most frequently submit
59. he desired type of report from the Type of Report drop down menu 4 Select the starting date for the report period from the Start Date drop down menus select the ending date for the report period from the End Date drop down menus 5 Select the content you wish included in the report using the Content Includes checkboxes e You may select multiple Content Includes checkboxes 6 Select the desired output format for the report using the Output Report To radio buttons 7 Enter the maximum number of lines you wish displayed on each page of the report in the Maximum number of records display per page text box The Maximum number of records display per page is applied only when the Output Report To The Screen option is selected If you leave the text box blank the default value of 20 lines will be applied 8 When all desired report parameters have been entered click the Submit button to submit your report request If you have omitted a mandatory field or have made an invalid selection an error message displays at the top of the Statistics Report entry screen Modify the report parameters as necessary then click the Submit button to resubmit your request Customer SuperUser 4 11 Statistics User Guide Gent e If you selected the Output Report To The Screen radio button the screen refreshes to display the Statistics Report Summary see Viewing Statistics Reports on page 3 13 for details e Ifyou selected the Ou
60. he report the Go to Page section of the Summary screen includes links to one or more pages of the report e Click a page number link to view the associated page of the report 5 hitg hisin an a pior a pE PDA a fr x ni t A E ore G A o The selected page of the report Se displays in an additional browser See ene ence eeepc mee window ia o The summary of the report criteria is repeated at the top of the screen o The specific data shown in the report varies depending on the parameters selected when the report request was submitted see Understanding E l a z al Statistics Report Parameters on rE page 3 8 for details Typical Statistics Report e Click the XJ button on the report screen to close the window and return to the Statistics Report Summary screen Downloading Statistics Reports When you submit a report request and select the Output Report To A File for Download option or when you submit a request to download a Daily Transaction log the Statistics Report Download screen displays allowing you to download the report to a file on a local computer The report is saved as a text TXT file in tab delimited format for import into a spreadsheet application such as Microsoft Excel Viewing Database Statistics 3 13 Statistics User Guide Gent atea hiami Winda Inbernet lupis all a H H m T do A at A To download a Statistics Report G a wo mD ie DA Sag
61. ides the options to view database and usage statistics for your library s AGent system e Database Index Stats provide summary information related to your library s AGent database s Displayed statistics include general index statistics qualifier statistics and locations statistics e Database Field Stats provides general information related to the number of bibliographic and locations holdings record in your library s AGent database and provides detailed MARC Field statistics for the entire database for your library e System Activities provides summary information related to your library s AGent system for a specified report period Displayed statistics include login data search data ILL request data and cataloging data e Statistics Report lets you create specialized usage Statistics reports for your library s AGent system e Graphical Statistics Report lets you view summary information related to your library s AGent system for a specified report period in a graphical format Available statistics include login data search data ILL request data and cataloging data e Graphical WebStats provides detailed Web statistics related to the access and use of your library s AGent system e About AGent Displays the About AGent screen e AGent News Displays the AGent News page 4 Click the Return to Searching button to return to the AGent Search interface Organization of the User Guide This User Guide is desi
62. iew the report in HTML PDF or Excel spreadsheet format If the PDF or Excel option 1s selected you may choose to save the report to a local workstation prior to viewing Adobe Acrobat Reader Version 4 0 or higher must be installed on your workstation to view the report in PDF format Microsoft Excel must be installed on your workstation to view the report in Excel format e Email Report You may select to email the report in PDF or Excel spreadsheet format to one or more specified recipients Requesting a Graphical Statistics Report Library Staff members and Library SuperUsers may request Graphical Statistics Reports for their library only Customer SuperUsers may request individual Graphical Statistics Reports for any library within the consortium or collective or a combination report for all libraries within the consortium or collective To request a Statistics Report 1 Select Graphical Statistics Report from the Statistics menu The Graphical Statistics Report entry screen displays The Report For field 1s read only and shows the name of the library under which you logged in 2 Select the desired type of report from the Type of Report drop down menu e Depending on the Type of Report selected the report entry screen may refresh to display only those options appropriate to the selected Type of Report gp ig iterat pe Graphical Statistics Setup Screen Viewing Database Statistics Gent Statistic
63. ime the Request Records were downloaded ILL Statistics 2 9 Statistics User Guide Gent Data Field Description History Date History Date The date and time of the last change in status for the associated request Lenders Tried Count The number of lenders to whom the associated request had been submitted at the time the Request Records were downloaded Lender Response Records The Lender Response Records file contains a separate entry for each request received by the selected library 1es as a lender for the selected report period Each entry is comprised of the following data fields Lender Response Records Data Fields Description Supplier The three or four character code assigned to the Tending institution that received the request Call Number The call number of the requested item If a call number was not supplied with the request this field contains the word Unknown Request Type The type of request either Loan or Copy The response provided to the request by the associated lender History Date The date and time of the last change in status for the associated request CONTU Copyright Tracking Reports CONTU Copyright Tracking Reports are available only to staff members who have been granted ILL Staff permissions see the AGent User Administration User Guide for details The CONTU Copyright Tracking Reports option includes two summary reports and one detailed report To generate a copyright tr
64. ity Reports provide detailed statistics related to the ILL activities for a selected library or group of libraries You may choose to generate reports for a library s borrowing activities lending activities and or net ILL activity borrowing activity versus lending activity Statistics are provided for both borrow and copy requests You can specify the report period start and end dates and can choose to exclude reports for sites with no ILL activity during the specified report period The Download feature lets you download a record of requests submitted as a borrower and or responses provided to requests received as a lender for a selected library or group of libraries Reports are generated in Microsoft Excel format To generate ILL activity reports 1 From the Statistics menu see The Statistics Menu on page for details select ILL Statistics then choose Reports And Download e The Reports and Download screen displays 2 Select the time period for which you wish to generate the report from the GAL tenio Start Date and End Date menus COTO Cspyrighl Tehing Bapata B baleba o Habits PP kemang Aciwty Gowns D forging Ari Resort nl braes manmay ody D Linga D Lansing anbety Report nl branes summary osiy 3 Indicate the reports you wish to generate Abou Aert D mataat Fret Act po E n n Abant ew F Request onde for on screen viewing if desired by ee ee selecting the appropriate Reports on ap sien Foie dl curar ony
65. lick the Submit button to submit the report request e The screen refreshes to display the requested report To view CONTU Copyright Tracking Reports The Order Summary by Filled Count filled count gt 5 provides a brief summary of the titles for which five or more requests have been filled or are outstanding for the specified calendar year The report illustrates local demand for specific titles which may inform collection development selection decisions Each line in the report shows Summary Report for 2007 ordered by number filled where CONTU Guidelines have been exceeded Title Number Filled Number Outstanding American libraries 1 mi Journal 0 LDS lo Return to CONTU Report setup o The Title from which the copy was requested o The number of requests for the title that have been filled Number Filled o The number of requests for the title that are in process Number Outstanding The Order Summary by Titles all titles lists the number of filled and outstanding requests for all titles Each line in the report shows Summary Report for 2007 ordered by title all titles Title Number Filled Number Outstanding American libraries 8 1 Annual report of the Librarian of Congress for a 1 the fiscal year ended o The Title from which the copy was ILDS reque sted ILL Journal Interlending amp Document Supply Journal of ILL o The number of requests f
66. ll regions in the report is provided at the end of the report Customer SuperUser Gent Requesting a Statistics Report To request a Statistics Report Statistics User Guide Certain parameter combinations are not compatible see Understanding Statistics Report Parameters on page 3 8 for details Ifa report request containing incompatible parameters is submitted an error message displays identifying the incompatibility Revise your report parameter selections as necessary and resubmit the report request From the Statistics menu select Database Statistics then choose Statistics Report e The Statistics Report screen displays 2 Use the Report For options to specify the library or libraries for which you wish to generate the statistics report e Select the All Libraries radio button to generate the statistics report for all libraries in your consortium or collective e Select the Lib Code radio button to generate the statistics report for a single selected library Select the desire library from the associated drop down menu Lera ser 565 8 E 6B AL Sateen J EB baleba o bib Cut lr hate Curia Pedo fire Crepe Web htaba A keat Statistics Report e Select the With radio button to generate the statistics report for all libraries within your consortium or collective whose names contain a specified term Enter the desired term in the associated text box 3 Select t
67. n displays 2 Enter the starting date for the report period in the Start Date text box e Enter the Start Date using the format mm dd yyyy including slashes System Activities Select Report Period Screen e By default the system enters the current calendar date as the Start Date 3 Enter the ending date for the report period in the End Date text box e Enter the End Date using the format mm dd yyyy including slashes e By default the system enters the current calendar date as the End Date 4 Enter the desired starting time for the report period in the Start Time text box e Enter the Start Time using the format hh mm ss including colons Enter the Start Time using 24 hour clock format e By default the system enters 00 00 00 as the Start Time 5 Enter the desired ending time for the report period in the End Time text box e Enter the End Time using the format hh mm ss including colons Enter the End Time using 24 hour clock format e By default the system enters 23 59 59 as the Start Time 6 Click the Go button to submit your report request e The screen refreshes to display System Activity statistics for the requested report period The report includes the following information Viewing Database Statistics Oent Statistics User Guide e The number of logins to Agent by user category Admin Logins library staff logins Patron Logins and Guest Logins and the total number of logins for all use
68. ndex Stats provide summary information related to your library s Union database s Displayed statistics include general index statistics qualifier statistics and holdings statistics Additionally you may choose to download a copy of the statistics report to a local workstation or send a copy of the statistics report to another user via email Viewing the Database Index Stats Report To view Database Stats A A ES ke mr ie og n A ms eee Dik l OD T Moe hat a Pee Bion ILL Amen Cal iden User Adme 1 From the Statistics menu see The Statistics Menu on page 1 for details select Database Statistics then choose Database Index Stats e The Select Database screen displays e The Select Database screen lists all Union databases for your library or consortium Select a Database Screen Viewing Database Statistics 3 1 Statistics User Guide Gent 2 Click the name of the database for which you wish to generate the statistics report AGent Windows Internet Explorer y loj x re http demov2 agent auto graphics com agent dbstats asp sname pandora amp dbid DEMOV2_UIDB amp k 1049373 amp dbr Y e The Database Statistics screen for the selected database displays Close Help e From the Database Statistics screen APA you may select to view General All Stats by Library Hame Stats Holdings Stats locations Bib Records by Library Code statistics either by Library Code or Qualifier Stats by Library Name Q
69. ne holding location is attached to a bibliographic record in the selected database and shows the total number of Holdings locations in the selected database for the associated library SEMA _SEMA 9A Code 24 NATM American Textile History Museum Lowell 3 154 SAPH Apponequet Regional High School Lakeville 15 073 SAH Archbishop Williams High School Braintree 1 372 e MARC Field Stats by Library shows a listing of each MARC Tag occurring in at least one bibliographic record in the selected database to which your library has a location holding attached the total number of times the tag occurs in records to which your library has a location holding attached Tag Occurrence and the specific subfields and number of times each subfield occurs for each MARC Tag listed Tag Content 250 9 333 a 39330 b 240 c 3 e 1 254 7 a 6 b 1 c 3 255 34 a 34 b 1 c 3 Bsa o ooo o o 20 623 623 a 20623 OOOO 5 If desired click the Save button to save a copy of the Database Field Stats report to a file on a network or local workstation see Saving the Database Field Stats Report on page 3 5 for details 6 If desired click the Email button to email a copy of the Database Field Stats report to yourself or another user see Emailing the Database Field Stats Report on page 3 5 for details System Activities The System Activities function provides summary information related to a library s AGent V
70. ners combined e Each table provides the following information o The table header shows the library name and library code for the associated trading partner o Separate lines are provided for borrow requests received from the trading partner Loans photocopy requests received from the trading partner Copies reference requests received from the trading partner Reference and the Total number of requests received The following statistics are provided for each line in the table Request Attempts Total number of requests received from the trading partner by the lender this number is equal to the sum of the values shown in the Filled Not filled Retry Expired Cancelled and In process fields ILL Statistics 2 5 Statistics User Guide Cent Filled Total number of requests for which items were supplied to the trading partner by the lender Not filled Total number of requests for which items were not supplied to the trading partner by the lender this number is equal to the sum of the values shown in the NOS Not lendable copyable Not owned and Retry fields No response Total number of requests for which the lender did not provide a response to the trading partner NOS Total number of requests for which items were not supplied by the lender due to not on shelf status Not lendable copyable Total number of requests for which items were not supplied by the lender due to not lendable copyable status
71. ng the Daily Transaction Log on page 3 14 for details To request a Daily Transaction Log 1 On the Statistics Report Entry screen see Requesting a Statistics Report on page 3 11 for details enter a name for the file in the Output Daily Transaction Log to A File for Download text box 2 Select the month and year for which you wish to download the transaction log from the Date drop down menus 3 12 Viewing Database Statistics Gent Statistics User Guide 3 Click the Save button to submit your request e The Daily Transaction Log Download screen displays see Downloading Statistics Reports on page 3 13 for details Viewing Statistics Reports When you submit a report request and select the Output Report To The Screen option the Statistics Report Summary screen displays Use the Statistics Report Summary screen to view the requested report one page at a time To view a Statistics Report lala e A summary of the report criteria is 19 9 See ae ie ES Ea E te ae G D ee G O bo shown at the top of the Statistics Report T z SS ECCE Summary screen The summary includes the type of report the libraries included So acc 7 Drabet Wickes Stace ree Aaby 1 2008 lo Movenber 1 2003 wath Login Dela Search Ca a in the report the start and end dates for masene an SEM Acie s the report period and the content m Graphene hairs Repi included in the report bo AGE Areni era e Depending on the size of t
72. nnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnonnnnnnninininnnss 3 8 Requestinesa Sit ses REPOTI merega ne E eee eee ee ne eee re ea ee Cee ee eee ree 3 11 Table of Contents i Statistics User Guide Gent Working with Saved REPOS misa a 3 12 Requesting a Daily Transaction LOB cccccccccnncccnonnnonnnonnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 3 12 Viewing Statistics REPO ani A A A AAA Aak ak Nana 3 13 Downloading Statistics Reports coccccccccccccncccncnnnnnnonnnnnnnnnonononnnnnonnnnnnnnnnnnnnnn nn 3 13 Viewine the Daily Transaction Lois 3 14 Grap mical CAUSTICS REPOTI ida 3 18 Understanding Graphical Statistics Report Parameters ooocccccccnnnnnnnnonnnnnonnnnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnininininns 3 18 Requesting a Graphical Statistics Report occccccccnccnnnccnnonononnnnnononononononnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 3 20 Usine the Date Batty Calendars 3 22 Viewme Graphical Statistics Reports is 3 22 Downloading Graphical Statistics Reports cccccccccncnccnocnnnnononnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 23 Graphical WebSite AAA A A ed 3 24 CHAPTER 4 CUSTOMER SUPERUSER passcsasasasceshcavenssstiadvesbaussusnsdenscecisssnctusssesbisasecsstseissabcaseuseszesicentsiecseanessis 4 1 ILL Activity Reports and Download cintia A AR A 4 BO OW Ie Activity REPOT iones 4 3 Pins A E E Oa 4 4 in PP PP A E EEEE T EEES 4 5 Downloading the Summary Report ccccccccccccc
73. nt and Total Count for each Contents Includes category The selected Contents Includes categories are shown on the vertical axis of the graph activity counts for the selected categories are shown on the horizontal axis of the graph A textual summary of report data is shown following the graphical presentation of the data Tearchoummary Windows Inbernct Feplerer E US Library Summary Report Library Summary Report for MZB From January 07 2008 To October 37 2008 With Login Data iz In Library Count Rene te Count Total Count Guest Logins Patron Login 3140 Loge Field Harme Library Coun Rem ole Count Total Count Guest Logins 0 G 6 Patron Logs 3 21 24 Staff Logins 25 321 HG Dore a Md Internet 10 Typical Library Summary Report Click the J button on the report screen to close the window and return to the Graphical Statistics Report entry screen Viewing Database Statistics Oent Statistics User Guide To view the Date Report Tate Summary agin Winds Inberet Puphoarcr e A summary of the report criteria is AAA To shown at the top of the report The z Date Report summary includes the type of report the Date Report for MZB libraries included in the report the start A and end dates for the report period and HE Tota Patron Logins MN Total Sta Logins MN Total Guest Logins the content included in the report o m a an a e A color key specific to the report is sh
74. or the title that have been filled Number Filled journal of journals Library Journal Mutual funds closed end funds unit investment trust sponsors 1998 99 directory o The number of requests for the title that are in process Number Outstanding Average number of filled requests for all titles 2 67 Return to CONTU Report setup o The Average number of filled requests of all titles included in the summary report Detailed Report for 2007 titles beginning with american Journal Title American libraries The Detailed Report provides detailed Date of Request Date Filled Date not Filled information on a title by title basis for both outstanding and completed requests If the report is generated for all titles statistics for each title are presented in separate sections Each line in the report shows 11 18 2007 11 18 2007 A 12 2 2007 3 10 2008 o The Journal Title from which the AE a copy was requested Download o The date on which the request was Retum to CATE Report setup ILL Statistics generated Date of Request 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 11 18 2007 2 11 Statistics User Guide Gent o The date on which the request was filled Date Filled or the date on which the request entered th
75. ot a language qualifier was applied against the search This field contains either TRUE language qualifier was applied against the search or FALSE language qualifier was not applied against the search Qualifiers are not valid with all databases e QMedia indicates whether or not a media qualifier was applied against the search This field contains either TRUE media qualifier was applied against the search or FALSE media qualifier was not applied against the search Qualifiers are not valid with all databases e QForm indicates whether or not a form qualifier was applied against the search This field contains either TRUE form qualifier was applied against the search or FALSE form qualifier was not applied against the search Qualifiers are not valid with all databases e QMisc indicates whether or not a miscellaneous qualifier was applied against the search This field contains either TRUE miscellaneous qualifier was applied against the search or FALSE miscellaneous qualifier was not applied against the search Qualifiers are not valid with all databases e SearchID the system generated search identification number Viewing Database Statistics 3 17 Statistics User Guide Gent For search request transactions submitted simultaneously to multiple databases the same SearchID is listed for each database e UserName the name of the user that performed the associated transaction e InLib indicat
76. ou leave the text box blank the report will be displayed on a single page 7 When all desired report parameters have been entered click the Submit button to submit your report request If you have omitted a mandatory field or have made an invalid selection an error message displays at the top of the Statistics Report entry screen Modify the report parameters as necessary then click the Submit button to resubmit your request e If you selected the Output Report To The Screen radio button the screen refreshes to display the Statistics Report Summary see Viewing Statistics Reports on page 3 12 for details Viewing Database Statistics 3 11 Statistics User Guide Gent e Ifyou selected the Output Report To A File for Download radio button the Statistics Report Download screen displays see Downloading Statistics Reports on page 3 13 for details Working with Saved Reports If you wish to run the same report periodically such as a weekly login report you can use the Save Report As function to save the desired report parameters for recall and submission at a future date To save Statistics Report parameters It is recommended that you run the report once prior to saving to ensure there are no errors in the report setup 1 Enter and select the desired report parameters on the Statistics Report Entry screen see Requesting a Statistics Report on page 3 11 for details 2 Enter a name for the report in the Save Repor
77. own immediately before the graphical data Feb e Activity counts for the selected Contents Includes categories are shown on the horizontal axis of the graph months included in the specified report Your Manth Patron Logins Staff Legins Guasi Legins Total Logline period are shown on the vertical axis of oe pe A a k Ms the graph 2008 Feb 8 3 1 45 e A textual summary of report data is shown following the graphical Typical Date Report presentation of the data e Click the XJ button on the report screen to close the window and return to the Graphical Statistics Report entry screen Downloading Graphical Statistics Reports When you submit a report request and select the View Report PDF or View Report Excel option a File Download dialog displays You may choose to view the report immediately or you may download the report to a file on a local computer To view the report e Click the Open button on the File Download dialog o AGent downloads a temporary version of the report to your local workstation launches the associated application and displays the report Adobe Acrobat Reader Version 4 0 or higher must be installed on your Save as ES 2 A Save in ac Docs y OP pc workstation to view the report in PDF gt A HAG VERSO Statistics format Microsoft Excel must be Fe Fear cach Be VER O User Admin installed on your workstation to view sl ace A Documents AGent User Admin the report in E
78. own in the Current Selection field as lenders e Net Activity Report Provides a summary comparison of borrowing versus lending activity for the selected sites e Request Records Provides a list of records for all requests submitted by the selected sites as borrowers e Lender Response Records Provides a list of records for all responses to requests received by the selected sites as lenders Indicate whether or not a report should be generated for sites with no ILL activity during the report period by selecting the appropriate Display each site even if statistics are zero radio buttons as follows e yes Reports will be generated for sites with no ILL activity e no Reports will not be generated for sites with no ILL activity Select the Sites for which you wish to generate reports e The Current Selection with Detail field lists the names of the libraries for which reports will be generated This field initially contains only the name of the library under which you logged in e To select all libraries within your consortium select the Select All Summary Only checkbox e A checkmark indicates all libraries are selected e Anempty checkbox indicates all libraries are not selected e Clicking a checkbox repeatedly will toggle it on and off When the Select All option is selected reports are generated for all libraries in your consortium regardless of the libraries shown in the Current Selection field e To select
79. ows the ar report type and report start and end dates s amp 5 ma m 0 5943 e The report is subdivided into multiple eee i x x E Al iriran Rotan Te Ripa A Dewdiead Goncration pra dnd sections with one section provided for CONTA Copyegh Borrowing Activity Report for 1 1 2008 to 11 1 2008 each library specified in the report B owen tasea The Amo Graphics In Library MZB gt criteria Each section of the report is Avant ews ie preceded by the name of the library to Requeed Suppied ae ae A y Referred Retry Expired Cancelled a which the associated borrowing activity ome A 404 404 4 0 2 A pEi f i r 1 i Statistics apply Reference o D o a Total i J i i i i 0 e ach section of the report is comprised O i e aee of one or more tables Each table el een te ene a Cora ap joy Trashed ses A oh contains individual statistics for a trading partner to whom the associated library submitted borrow requests Borrowing Activity Report ISO ILL e The final table in the section contains a summary of borrowing activity statistics between the associated library and all trading partners combined The table header includes the number of unique requests submitted by the library to all trading partners the number of requests created by library staff and the number of requests created by library patrons Since a borrow request that is not filled by a given library is automatically forwarded to the next
80. partner due to not lendable copyable status This field is shown for AG Closed systems only Not Owned The total number of requests for which items were not supplied by any trading partner due to not owned status This field is shown for AG Closed systems only The total number of requests for which items were not supplied by the trading partner This field is shown for ISO ILL systems only The total number of requests referred to the lender by a default lender Customer SuperUser 4 3 Statistics User Guide Gent Data Field Description Retry The total number of requests for which items were not supplied by a given trading partner but borrower was recommended to retry the request at a later date The total of requests where the Need By date was exceeded before the request was filled by any trading partner Cancelled The total number of requests cancelled by the borrower before the request was filled by any trading partner The total of requests currently in process between the borrower and all trading partners Unique Requests Sent The total number of unique requests submitted by the library to all trading partners Since a borrow request that is not filled by a given library is automatically forwarded to the next lender in the Lender List a single unique borrow request may be submitted to multiple libraries Staff created The total number of unique requests created by library staff Patron created The total num
81. ports for multiple selected libraries To request a Statistics Report Certain parameter combinations are not compatible see Understanding Statistics Report Parameters on page 5 8 for details Ifa report request containing incompatible parameters is submitted an error message displays identifying the incompatibility Revise your report parameter selections as necessary and resubmit the report request 1 From the Statistics menu select Database Statistics then choose Statistics Report e The Statistics Report screen displays e The Report For field shows the name of the library under which you logged in 2 Select the desired type of report from the poe Type of Report drop down menu wer rene se T aiii 3 Select the starting date for the report a period from the Start Date drop down pomm menus select the ending date for the ome a report period from the End Date drop down menus Statistics Report 4 Select the content you wish included in the report using the Content Includes checkboxes e You may select multiple Content Includes checkboxes 5 Select the desired output format for the report using the Output Report To radio buttons 6 Enter the maximum number of lines you wish displayed on each page of the report in the Maximum number of records display per page text box The Maximum number of records display per page is applied only when the Output Report To The Screen option is selected If y
82. r categories Login Total Search statistics are subdivided to show the number of unique search requests submitted and the total number of searches performed For example submitting a Simple Search request with three databases selected would result in a Simple Search Request count of 1 and a Simple Search count of 3 e The number of unique search requests submitted by search type Simple Search Request Alpha Search Request Advanced Search Request and Number Search Request and the total number of unique searches submitted for all search types Search Request Total A single search request submitted to multiple databases is counted as a unique request For example submitting a Simple Search request with three databases selected would result in a Simple Search Request count of 1 e The number of searches performed by search type Simple Search Alpha Search Advanced Search Number Search and Link Search and the total number of searches performed for all search types Search Total A single search request submitted to multiple databases is counted as multiple searches For example submitting a Simple Search request with three databases selected would result in a Simple Search count of 3 e The number of ILL requests submitted through AGent by request method ILL Request or ILL Blank Request and the total number of ILL requests submitted for all request methods ILL Total e The number of record download
83. r login information to a cookie Once your login information has been saved to a cookie on your workstation the Authenticated User Login screen will display each time you access AGent Click the Begin button to login using the saved login data If you choose to login as a different user the cookie containing your current login data will be overwritten with the new login data To login to AGent 1 On the Login screen enter your library name in the Library text box as necessary e By default the system will prefill the library name for your library If desired you may use the Lookup to which you wish to login see Using Library Code Lookup on page 1 4 for details feature to locate the code for the library Aani Windows lotemet upire E E E hits der ao g al leg er HE j t N Be Da B m lee e A Big Sky Public Library lt lt spe Alt me O qik 0 k a y IP Authenticated Login Screen Getting Started Gent Statistics User Guide 2 Enter your user name in the Username or Barcode text box 3 Enter your password in the Password or PIN text box e Your password will display on the screen as a series of asterisks In some cases libraries may assign the default password USERPASS or STAFFPASS when creating an account for a new user library patron or staff member When you log into AGent for the first time using the default password USERPASS or
84. rched AG Union Catalog Impact Keyword Index All Headings database Number Index e ES s fho Viewing Database Statistics Gent Statistics User Guide Browse ZZ Virtwal Library 239 50 For Web Databases WB and Web Links WL this column always contains 0 not applicable e SearchTerm2 search string entered in the second Search For text box for Advanced Search If no search term was entered this field 1s blank e Index2 numeric code indicating the search index selected for SearchTerm2 see Index1 above for an explanation of index codes e SearchTerm3 search string entered in the third Search For text box for Advanced Search If no search term was entered this field is blank e Index3 numeric code indicating the search index selected for SearchTerm3 see Index1 above for an explanation of index codes e QScoping indicates whether or not a scoping qualifier was applied against the search This field contains either TRUE scoping qualifier was applied against the search or FALSE scoping qualifier was not applied against the search Qualifiers are not valid with all databases e QDate indicates whether or not a date qualifier was applied against the search This field contains either TRUE date qualifier was applied against the search or FALSE date qualifier was not applied against the search Qualifiers are not valid with all databases e QLanguage indicates whether or n
85. re shown Library Name The name of the library for which statistics are shown Bwr_Req_Sub Books The number of borrow requests submitted by the associated library to all participant lenders during the report period Bwr_Req_Sub Copies The number of copy requests submitted by the associated library to all participant lenders during the report period Bwr_Req_Filled Books The number of borrow requests filled by all participant lenders requests for which the status was updated to Shipped by the participant lender for the associated library during the report period Bwr_Req_Filled Copies The number of copy requests filled by all participant lenders requests for which the status was updated to Shipped by the participant lender for the associated library during the report period Bwr_ltems_Revd Books The number of items received in fulfillment of borrow requests requests for which the status was updated to Received by the associated library from all participant lenders during the report period Bwr_ltems_Revd Copies The number of items received in fulfillment of borrow requests requests for which the status was updated to Received by the associated library from all participant lenders during the report period Lnd_Req_Rcvd Books The number of borrow requests received by the associated library from all participant borrowers during the report period Lnd_Req_Rcvd Copies The number of copy requests received by the associated library from all pa
86. ree databases selected would result in a Simple Search Request count of 1 e The number of searches performed by search type Simple Search Alpha Search Advanced Search Number Search and Link Search and the total number of searches performed for all search types Search Total A single search request submitted to multiple databases is counted as multiple searches For example submitting a Simple Search request with three databases selected would result in a Simple Search count of 3 e The number of ILL requests submitted through AGent by request method ILL Request or ILL Blank Request and the total number of ILL requests submitted for all request methods ILL Total Customer SuperUser 4 9 Statistics User Guide Gent e The number of record download transactions through CAT Administration Web Cat Downloads the number of locations holdings maintenance activity transactions using CAT Administration or AGCat Cat Holders Added Cat Holders Changed Cat Holders Deleted and the number of bib record maintenance activity transaction performed using CAT Administration or AGCat Cat Records Added Cat Records Changed Cat Records Deleted and the total number of all cataloging maintenance transactions CAT Total If desired click the Save button to save a copy of the System Activities report to a file on a network or local workstation see Saving the System Activities Report on page 3 7 for details If desired click
87. reen in an additional browser window 3 Enter your email address or the email address of the person to whom you wish to send the statistics report in the Your Email Address text box 4 Click the Send button to send of copy of the statistics report to the specified email address e The Email Address screen closes automatically Database Field Stats The Database Field Stats option lets you generate detailed reports related to the bibliographic records contained in you library s AGent database You may choose to view statistics for the complete database or MARC field statistics for your library only The report provides general information related to the number of bibliographic and locations holdings record in the entire database and provides detailed MARC Field statistics for the entire database or for your library only the library under which you logged in To generate a Database Field Statistics report 1 From the Statistics menu select Database Statistics then choose Database Field Stats e The Select a Database screen displays e The screen shows a listing of all AGent databases for your library Viewing Database Statistics 3 3 Statistics User Guide 2 Click the name of the database for which you wish to generate a statistics report sad Phere Banco Inher Hupkes G 7 Hita teeter en a ape one ene et ie ao ere ode FPR ee e The Database Field Statistics screen for the selected database displays
88. rm Led eo ere taba ds Invalid Password Entered Screen If an email address is not included in your user profile or if you do not wish to receive an mail copy of your password reminder message click the Try Again button to return to the staff login screen Check the Library name Username or Barcode and Password or PIN Make any necessary corrections then click the Go button to resubmit the form e If your Staff Login request is successful e AGent enters the default mode for your user account Using Library Code Lookup If you are not sure of the Library code for your library or if you wish to login to a different library you can use the library code Lookup feature to locate the desired library code To use Library Code Lookup 1 Click the Lookup button on the Login screen e The Library Code Lookup screen displays in an additional browser window This list shows the Library Code and Library Name for all Manchester Library and Information Service Liverpool Libraries amp Information Services Lancashire County Library libraries in your consortium or collective e Click the Sort by Library Code button to sort the list alphabetically by Library Code e Click the Sort by Library Name button to sort the list alphabetically by library name Click the Library Code for the library to which you wish to login e The Library Code Lookup screen closes and the selected library code is entered in the Library t
89. rticipant borrowers during the report period Lnd_Req_Filled Books The number of borrow requests filled by the associated library requests for which the status was updated to Shipped by the associated library for all participant borrowers during the report period Lnd_Req_Filled Copies The number of copy requests filled by the associated library requests for which the status was updated to Shipped by the associated library for all participant borrowers during the report period Lnd_ltems_Supp Books The number of items supplied in fulfillment of borrow requests requests for which the status was updated to Received by all participant borrowers during the report period Lnd_ltems_Supp Copies The number of items supplied in fulfillment of copy requests requests for which the status was updated to Received by all participant borrowers during the report period 4 6 Customer SuperUser Gent Database Field Stats Statistics User Guide The Database Field Stats option lets you generate detailed reports related to the bibliographic records contained in you library s AGent VERSO database You may choose to view statistics for the complete database or MARC field statistics for your library only The report provides general information related to the number of bibliographic and locations holdings record in the entire database and provides detailed MARC Field statistics for the entire database or for your library only the library under whi
90. ry Code multiple Report data is listed in alphabetic order by library code A single line is provided for each library code The report includes the LibCode library code and library Name for each library in the report A grand TOTAL for all libraries is provided at the end of the report Library Name multiple Report data is listed in alphabetic order by library name A single line is provided for each library Name A grand TOTAL for all libraries is provided at the end of the report Database Report single multiple Report is sectionalized in alphabetic order by database name with separate sections for each database in the report Within each section report data is listed in alphabetic order by library code A single line is provided for each library code Each line in the report includes the Database name LibCode library code and library Name A Subtotal is listed for each database in the report A grand TOTAL for all databases in the report is provided at the end of the report Category Report single multiple Report is sectionalized in alphanumeric order by category name with separate sections for each category in the report Within each section report data is listed in alphabetic order by library code A single line is provided for each library code Each line in the report includes the category name LibCode library code and library Name A Subtotal is listed for each region in the report A grand TOTAL for a
91. s displays at the top of the report entry screen Viewing Database Statistics 3 21 Statistics User Guide Using the Date Entry Calendar Gent The Graphical Statistics Report requires you to specify a starting and ending date for the report period If you wish you may use the Date Entry Calendar to select the report period starting and ending dates To select a date from the Date Entry Calendar 1 Click the EJ icon next to the date entry text box e The Date Entry Calendar displays The calendar shows the current day month and calendar year Use the Month and Year drop down menus to select the desired calendar month and year or click the lt and gt buttons to scroll backwards and forwards one month at a time Click the desired date ME Nov i 2008 m m a a O fas 27s lis aoa 2 faa 2a as 26 7 28 20 fof fe a as fe e The Date Entry Calendar closes and the selected date is automatically entered in the associated text box Viewing Graphical Statistics Reports To view the Library Summary report 3 22 A summary of the report criteria is shown at the top of the report The summary includes the type of report the libraries included in the report the start and end dates for the report period and the content included in the report A color key specific to the report is shown immediately before the graphical data Statistics are displayed for In Library Count Remote Cou
92. s User Guide 3 Enter the starting date for the report period in the Start Date text box enter the ending date for the report period in the End Date text box e Enter the Start Date and End Date using the format MM DD YY YY 1 e 03 10 2006 Be sure to include the slashes 7 when entering the Start Date and End Date Do not include alphabetic characters when entering the Start Date and End Date e You may also click the EJ icon next to the Start Date or End Date text box to select a date using the Date Entry Calendar see Using the Date Entry Calendar on page 3 22 for details 4 Select the content you wish included in the report using the Content Includes options e The Content Includes options are available for the Library Summary and Date Report reports only e If Library Summary is selected from the Type of Report menu you may select multiple Content Includes checkboxes e If Date Report is selected from the Type of Report menu you may select a single Content Includes radio button only 5 Select the desired output format for the report using the Report Format radio buttons e To view the report e To view the report on screen in HTML format select the View Report HTML radio button e To view the report or download the report for viewing in Adobe Acrobat select the View Report PDF radio button e To view the report or download the report for viewing in Microsoft Excel select the View Report Excel ra
93. s menu see The Statistics Menu on page 1 for details et D O A d Ome OOS select Database Statistics then choose zemen f The Sa o 51 Ch Graphical WebStats TA E E hataba e Hatibi Demo V DEMOV2 e The Select Report Period screen a i displays ana l ERR EE TORT e The screen displays a series of m rer it hieni Meare tables one for each year for which statistics are available Each table provides a link for viewing statistic for a given month and a Summary option to view summary statistics for the entire year 2 Select the period for which you wish to view Statistics 123 Log Analyzer Report q TALLILLE e The Graphical WebStats report displays in an additional browser window SS A PARA Et Demain Name denvov agentauto qraphica com Current Filter External Only 00212799 tote 0 eK Daily viait report e The left hand panel of the screen lists the reports available The right hand panel of the screen displays report data EE be ine ib pe E b ihj Pa A A eee eS iar AR a Hai ad viitan lis Pu A 3 Select the report you wish to view from the options available e The screen refreshes to display the Graphical WebStats Typical Report Screen selected report e Use the scroll bar as necessary to view the entire page 3 24 Viewing Database Statistics Gent Statistics User Guide Chapter 4 CUSTOMER SUPERUSER ILL Activity Reports and Download ILL Activ
94. ssseseeseeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 2 OpHuonal ESA Siete 2 CHAPTER CELINCGSTARTO Dans 1 1 Hardware solWware equi MOMS ara is 1 1 y e lol ia ce A e UL II votes ett ETN cas nase E A EEE 1 1 Gettin Heads 1 1 Configuring Your Browser Tor AGC acne A AA ee eed es 1 1 Contisurme Your Popup Block caida 1 1 Lope Ta eRe ee ene E E ene enn eee di 1 2 Usine Library Code pOr ias 1 4 Entering Your Permanent PassWord sonia ia aia 1 5 Logging In from tne Sp las WP ae 6 aia 1 5 Losas OM ratoncito arcaico A A E acne 1 6 CHAPTER 2 ILLSIATISTICS iii anillo piba 2 1 ILL Activity Reports and Download cccccccccecesesseeeeeeeeeeeeeesseeseeeseeeeeeeeeeeeeseeseeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeees 2 1 Viewing Reports Orn Screen maracas 2 2 Borrowing Activity AG Closed ir 2 2 Borrowing Activity USO ILL ies 2 3 Lending Activity AG Closed arras i AA oo tee Sees 2 5 Cendime Activity ISOTEL a A A Aaa 2 6 Net Activity AG Closed ISO ILD sic cicccces cecsteesnventsesaetsadenavenkdescnendncnasestsascedsadenasenkeescnsddacnassnigaaaedosdeassuntseaeecnedes 2 7 Downloading Reports and Records cccccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeseeeeeeseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 2 8 NORAC Ro DO aa T A trote eee meee 2 9 REUS tota 2 9 Lender Repone R Cor Oe ene E a E E ee EE eC ee ee ee eee 2 10 CONTU Copyright Tracking Reports standard 2 10 Silos Ea a i cea EN O A E A E E 2 12 Beginning
95. statistics report for all libraries in your consortium or collective e Select the Lib Code radio button to generate the statistics report for a single selected library Select the desire library from the associated drop down menu e Select the With radio button to generate the statistics report for all libraries within your consortium or collective whose names contain a specified term Enter the desired term in the associated text box Select the desired type of report from the Type of Report drop down menu e Depending on the Type of Report selected the report entry screen may refresh to display only those options appropriate to the selected Type of Report Enter the starting date for the report period in the Start Date text box enter the ending date for the report period in the End Date text box Customer SuperUser Oent Statistics User Guide e Enter the Start Date and End Date using the format MM DD Y Y Y Y 1 e 03 10 2006 Be sure to include the slashes 7 when entering the Start Date and End Date Do not include alphabetic characters when entering the Start Date and End Date e You may also click the EJ icon next to the Start Date or End Date text box to select a date using the Date Entry Calendar see Using the Date Entry Calendar on page 3 22 for details 5 Select the content you wish included in the report using the Content Includes options e The Content Includes options are available for the Libr
96. t As text box Be sure to make the name descriptive of the report function such as Login Stats All Libraries 3 Click the Save button to save the report parameters e The screen refreshes and the message Report selections have been saved successfully displays To recall and submit a saved report e On the Statistics Report Entry screen see Requesting a Statistics Report on page 3 11 for details select the desired report from the Reload Saved Report drop down menu o The screen refreshes to display the saved report parameters The message Report selections have been reloaded successfully displays It may be necessary to modify one or more report parameters such as the Start Date and End Date for the report period prior to submitting the report request e Click the Submit button to submit the report request o Ifyou selected the Output Report To The Screen radio button the screen refreshes to display the Statistics Report Summary see Viewing Statistics Reports on page 3 12 for details o Ifyou selected the Output Report To A File for Download radio button the Statistics Report Download screen displays see Downloading Statistics Reports on page 3 13 for details Requesting a Daily Transaction Log The daily transaction log provides detailed information related to login search cataloging and interlibrary loan transactions for all libraries within a consortium or collective for a selected one month period see Viewi
97. t button on any AGent screen o The AGent Login screen displays 1 6 Getting Started Gent Statistics User Guide Chapter 2 ILL STATISTICS ILL Activity Reports and Download ILL Activity Reports provide detailed statistics related to the ILL activities for a selected library or group of libraries You may choose to generate reports for a library s borrowing activities lending activities and or net ILL activity borrowing activity versus lending activity Statistics are provided for both borrow and copy requests You can specify the report period start and end dates and can choose to exclude reports for sites with no ILL activity during the specified report period The Download feature lets you download a record of requests submitted as a borrower and or responses provided to requests received as a lender for a selected library or group of libraries Reports are generated in Microsoft Excel format Customer SuperUsers may download records or generate reports for a single selected library for a group of libraries or for all libraries in the consortium To generate ILL activity reports 1 From the Statistics menu see The Statistics Menu on page 1 for details select ILL Statistics then choose Reports And Download e The Reports and Download screen displays TA hen Ando Internet Caperer 2 Select the time period for which you wish to generate the report from the Start Date and End Date menus 3 In
98. t has copyright compliance value of cel no copyright tracking is needed and no report is updated The request moves to the Complete status and normal AGent statistics are collected e Receiving a Non Returnable copy Request as a Returnable loan o Ifthe lender changes the Request Type from Non returnable copy to Returnable loan and if the copyright compliance value was ccg the request is not included in the CONTU report The CONTU Copyright Tracking Report records the date in the Date not Filled column as it was not filled with a copy Beginning a New Calendar Year Each January Ist summary and detailed reports from the previous calendar year s are accessible If an item was not received by December 31st of the year in which it was requested it will not be recorded or counted in the next calendar year It will be considered an unfilled request although no date will be added to the Date not Filled column For example if a library requested six articles from a journal title in 2007 and received five by December 31st the library would not be liable for copyright payments or reporting to the Copyright Clearance Center on the sixth article because it was received in 2008 not in 2007 The Detailed Report will still include the Date of Request for that item but will not have a Date Filled or Date not Filled value as the report was frozen as of December 31st 2 12 ILL Statistics Gent Statistics User Guide Chapter 3 VIEWI
99. ted search terms where Author was the selected search index music king stephen o Top 100 Search Subjects Lists the 100 most frequently submitted search terms where Subject was the selected search index o Top 100 Search Titles Lists the 100 most frequently submitted search terms where Title was the selected search index Start Date End Date Determine the time period for which statistics will be presented The minimum report period is one day Content Includes Determines the specific data contained in the report The following options are available Library Summary reports may include multiple selections from the Content Includes options Date Reports can be requested for a single selection only e Login Data Report includes statistics for the number of logins to AGent Statistics are categorized by number of Guest Logins Patron Logins and Staff Logins Viewing Database Statistics 3 19 3 20 Statistics User Guide Gent e Search Data Report includes statistics for the number of searches performed Statistics are categorized by Simple Searches Advanced Searches does not include searches of number indexes Link Searches links selected on Full Record Displays Browse Searches does not include searches of number indexes Number Searches Alpha Searches and Advanced Searches of number indexes only Database Views the sum of the number of searched databases for which search results were displayed the number of times
100. the ending date for the specified report period Downloading the Summary Report When you generate a Summary Report see Summary Report on page 4 5 for details a Download button displays To download the Summary Report 1 Using the right hand mouse button click the Download button on the Summary Report Screen e A shortcut menu displays 2 Using the left hand mouse button select Save Target As for Microsoft Internet Explorer or Save Link As for Netscape Navigator from the shortcut menu Customer SuperUser 4 5 Statistics User Guide Gent e A standard Save As dialog displays with a unique filename assigned to the file 3 If desired edit the name for the file in the File name text box 4 Select the location in which you wish to save the file 5 Click the Save button to download the file e Depending on your browser a status dialog may display while the record is being downloaded When the record has been downloaded the Download Complete message displays Click the Close button to close the status dialog Viewing the Summary Report The Summary Report file contains a separate entry for each library in your consortium or collective in alphabetic order by library name The Date Range field at the top of the report shows the period for which the report was generated Each entry in the report is comprised of the following data fields Data Field Library Code The unique code assigned to the library for which statistics a
101. tput Report To A File for Download radio button the Statistics Report Download screen displays see Downloading Statistics Reports on page 3 13 for details Graphical Statistics Report 4 12 In addition to the standard options available to PAC Staff members and Library SuperUsers see Understanding Graphical Statistics Report Parameters on page 3 18 for details the following additional options are available to Customer SuperUsers Report For Determines the specific library or libraries for which the report will be generated The following options are available All Libraries Report will be generated for all libraries within your consortium Lib Code Report will be generated for the single library code selected from the associated drop down menu The Lib Code menu lists all library codes for your consortium or collective By default the drop down menu initially displays the library code for the library under which you logged in With Report will be generated for all libraries who s names include the term or terms entered in the associated text box Requesting a Graphical Statistics Report To request a Statistics Report 1 Select Graphical Statistics Report from the Statistics menu e The Graphical Statistics Report entry screen displays Use the Report For options to specify the library or libraries for which you wish to generate the statistics report e Select the All Libraries radio button to generate the
102. transactions through CAT Administration Web Cat Downloads the number of locations holdings maintenance activity transactions using CAT Administration or AGCat Cat Holders Added Cat Holders Changed Cat Holders Deleted and the number of bib record maintenance activity transaction performed using CAT Administration or AGCat Cat Records Added Cat Records Changed Cat Records Deleted and the total number of all cataloging maintenance transactions CAT Total Saving the System Activities Report You can save a copy of the currently displayed System Activities report to a file on a network or local workstation To save the System Activities report 1 Submit a System Activities report request for the desired report period see Viewing System Activity Statistics on page 3 6 for details 2 Click the Save button e A File Download dialog displays 3 Select the Save this file to disk radio button then click the OK button e A standard Save As dialog displays 4 Enter a name for the file in the File name text box 5 Select the location in which you wish to save the record Viewing Database Statistics 3 7 Statistics User Guide Gent 6 Click the Save button to download the record e Depending on your browser a status dialog may display while the record is being downloaded When the record has been downloaded a Download Complete message displays Click the Close button to close the status dialog Emailing the System Acti
103. tton 4 The screen refreshes to display the selected statistics The report includes the following information e General Stats shows the total number of bibliographic records in the selected database Bib Records the total number of locations holdings records Holdings the total number of bibliographic record to which no locations holdings are attached Holderless Records and the total of Holderless Records that include Tag 856 subfield u Holderless Records with lt 856 gt u Bib Records Holdings Holderless Records Holderless Records with lt 856 gt Su 281 574 197 733 132 075 1 856 e MARC Field Stats shows a listing of each MARC Tag occurring in at least one bibliographic record in the selected database the total number of times the tag occurs in the database Tag Occurrence and the specific subfields and number of times each subfield occurs for each MARC Tag listed Tag Content Customer SuperUser 4 7 Statistics User Guide Gent 1 3 9 1 a 281606 b 78685 c 217695 d 2 e 3 a 2 h a 281 992 37021 m 1 n 1139 p 3103 1 r 1 t 2 v 2 246 31 644 1 4 9 1 a 3 E b 6300 c 6 88 h 820 13604 1 1 n 339 p 960 s 1 t 4 v 1 a 20 b 2 d 2 17 247 20 250 74 822 1 6 a 74811 b 423 c 3 e 1 e Library Holding Stats shows a listing of libraries by Library Code and Library Name for which at least o
104. u have omitted a mandatory field or have made an invalid selection an error message displays Modify the report parameters as necessary then click the Submit button to resubmit your request e Ifyou selected the View Report HTML radio button the report displays in an additional browser window see Viewing Graphical Statistics Reports on page 3 22 for details e Ifyou selected the View Report PDF or View Report Excel radio button a File Download dialog displays see Downloading Graphical Statistics Reports on page 3 23 for details e Ifyou selected the Email Report PDF or Email Report Excel radio button the message The report result has been emailed to the following recipient s email address displays at the top of the report entry screen Customer SuperUser 4 13 Statistics User Guide THIS PAGE INTENTIONALLY LEFT BLANK 4 14 Gent Customer SuperUser 3201 Temple Avenue 3300 Bloor Street West Pomona California 91768 Toronto Ontario M8X 2X3
105. ualifier Stats or Done Quema RR gt y All Stats either by Library Code or a 9 internet 100 7 by Library Name Database Statistics Screen 3 Click the link for the statistics you wish to view e The screen refreshes to display the selected statistics 4 The report includes the following information e General Stats Shows the total number of bibliographic records in the selected database Total Records and the total number of index entries for each index Title Author Subject etc supported by your library s AGent system Title h 12 986 Author h 12 985 Subject 177 814 e Qualifier Stats Shows a listing by qualifier type Language Media Form etc of all items in the selected database associated with a given qualifier Click the name of a listed qualifier type e g Language to view the Qualifier Stats for the selected qualifier type Archival Mixed Materials 1 Books 64715 Computer Files 4 e Holdings Stats Shows the total number of holdings attached to bibliographic records in the selected database for each library in your consortium or collective by library code and the Total Holdings for all libraries listed ABF cansas State Library 25 271 AGGPL Grant Parish Library 11 BBCLIBRAR Y BBC Library 1 BW4 Tonganoxie Public Library 2 Saving the Database Index Stats Report You can save a copy of the currently displayed Database Stats
106. uests cancelled by the trading partner before the lender responded In process Total number of requests currently in process between the trading partner and the lender e Click the Return To Report amp Download Generation link at the top of the Lending Activity report to return to the Reports and Download screen Net Activity AG Closed ISO ILL The Net Activity Report provides a summary all Y Tar ers ndo Inderreet UE gt E 4 4 3 Hitg dera atrapo con gerd Mere eer Me po eee ieee Ft S ber of the associated library s ILL activities both Core as a borrower and as a lender and provides a woe Edeb te a comparison of borrowing versus lending REPORTS ANO DOWNLOADS I activities This report is valuable in o APA i 7 A arr A DOTU Copyright Nei Activity Report for 1 1 2008 to 1112008 identifying inequities between trading y tina Repora 5 g ee Tite dino Graphics Ine Library MAB gt partners Separate sections are provided for cain ens each library specified in the report criteria Landas Benone aa S A A 2 OT opt su Et THEIR op Within each section individual statistics are 0 a 3 0 3 0 provided for each trading partner from De Aamo Coples loe Ly ME LG A HENE HETE LE ACE whom the associated library received borrow Los Copies iom Cops Lom Cops 5 3 3 0 requests and to whom the associated library l submitted borrow requests ILL Statistics Net Activit
107. vember e Search Data Report includes statistics for the number of searches performed TOTAL 0 0 0 Statistics are categorized by Simple Searches Advanced Searches does not include searches of number indexes Linked Searches links selected on Full Record Displays Alpha Searches does not include searches of number indexes Number Searches Alpha Searches and Advanced Searches of number indexes only and Database Views the sum of the number of searched databases for which search results were displayed the number of times the database was accessed displayed by clicking a Web Link from the Resources menu and the number of times the database was accessed displayed by clicking the URL link from the Resource Note associated with a database Year Month Simple Searches Advanced Searches Linked Searches Browse Searches Number Searches Database Views Full Record Views 2006 September 4 0 0 4 0 2006 October 5l me al ol 0 9 2006 November 6 ia 0 0 TOTAL 15 22 0 0 e CAT Data Report includes statistics for cataloging functions performed Statistics are provided for both WebCAT and the AGCat Cataloging client Statistics are categorized by records downloaded via WebCAT WebCAT Downloads locations added edited or deleted using WebCAT CAT Locations Added WebCAT Locations Changed CAT Locations Deleted and bibliographic records added edited or deleted
108. vities Report You can email a copy of the currently displayed System Activties report to yourself or to another user To email the Web DB Stats report 1 Submit a System Activities report 10 x 3 http demov2 agent auto graphics com agent UnionDBStats asp wf h amp sname pandora amp dbid DEMO 2_UDB amp dbnar Y request for the desired report period see Viewing System Activity Statistics on page 3 6 for details Your Email Address 2 Click the Email button Ly Internet 100 e The Email Address screen displays in an additional browser window Email Address Screen 3 Enter your email address or the email address of the person to whom you wish to send the statistics report in the Your Email Address text box 4 Click the Send button to send of copy of the statistics report to the specified email address e The Email Address screen closes automatically Statistics Report 3 8 Understanding Statistics Report Parameters AGent includes a statistics reporting function that provides usage statistics for your library s AGent system Statistics Reports offer a high degree of flexibility in specifying the specific data you wish included in the report However certain parameter combinations are not compatible If a report request containing incompatible parameters is submitted an error message displays identifying the incompatibility Revise your report parameter selections as necessary and resubmit the r
109. xcel format AGent_Auth_Control_User_Guide Auth Translate Desktop CAT Help Circ ILL To save the report DS 150 ILL My Documents 1 Click the Save button on the File Download dialog SE UDMM Help My Computer j VERSO Serials e A standard Save As dialog displays 7 Y My Network File name DateStath pt 74835 txt z Places Save as type Text Document v Cancel Save As Dialog Viewing Database Statistics 3 23 Statistics User Guide Gent 2 Enter a name for the file in the File name text box Be sure to use the pdf or xls extension as appropriate at the end of the file name 3 Select the location in which you wish to save the report 4 Click the Save button to download the file e Depending on your browser a status dialog may display while the file is being downloaded When the download is complete a Download Complete message displays Click the Close button to close the status dialog Graphical WebStats Graphical WebStats provides detailed Web statistics related to the access and use of your library s AGent system Available statistics include number of visitors resources accessed site activity browsers and platforms utilized for access etc In most cases statistics are available from the year 2000 to the current calendar month You can choose to view statistics for a selected month or summary statistics for a selected year To view Graphical WebStats 1 From the Statistic
110. y Report 2 7 Statistics User Guide Gent e The first line of the report shows the report type and report start and end dates e The report is subdivided into multiple sections with one section provided for each library specified in the report criteria Each section of the report is preceded by the name of the library to which the following net activity statistics apply e ach section of the report is comprised of one or more tables Each table contains individual statistics for a trading partner from whom the associated library received borrow requests and or to whom the associated library submitted borrow requests The final table in the section contains a summary Grand Totals of net activity statistics between the associated library and all trading partners combined Each table provides the following information o The table header shows the library name and library code for the associated trading partner o The Lending field shows the total number of Loans and the total number of Copies provided by the associated library as a lender to the trading partner o The Borrowing field shows the total number of Loans and the total number of Copies received by the associated library as a borrower from the trading partner o The Net Activity field shows the net ILL activity calculated as Lending minus Borrowing between the associated library and the trading partner A Net Activity value of 0 indicates an equal number of borrowing an

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