PC-085 Troubleshooting Guide
Contents
1. February 16 2012 2012 Human Touch LLC All rights reserved Please forward any questions or comments regarding this Troubleshooting Guide to documentation humantouch com PC 085 Troubleshooting This Troubleshooting Guide walks you step by step through the diagnosis of PC 085 customer problems It is important to follow these steps carefully to ensure that the problem is diagnosed correctly and therefore the appropriate repair action is taken Assembly Issues I cannot install the headrest frame Be sure the screws located near the end of each post have been removed prior to attempting to install the headrest frame Getting Started 1 Choose from the following To Troubleshoot This Issue Do the following My chair will not See Electric Recline on page 2 recline incline properly My chair makes a See Noise on page 3 noise when incline recline The complex mechanism that enables the footrest to continue to fold inward after the My chair feels bumpy Chair is fully inclined creates a slight bump when reclining when reclining as it locks and when inclining when it unlocks broken PC 085 Troubleshooting Guide 1 Electric Recline To Troubleshoot This Issue Do the following My footrest is broken Replace the mechanical footrest assembly My footrest pads drag When installing the seat pad the lower corners on the ground when of the foo2. B853011400 already have the newer version bracket installed PC 085Troubleshooting Guide Human Touch LLC 3030 Walnut Ave Long Beach CA 90807 www humantouch com
3. nguish between typical noises caused by upholstery rubbing together clicking of the electronic recline switch or normal functioning of the folding footrest assembly from those that are out of the ordinary Rubbing or squeaking sound This noise is normal caused by the body pad rubbing against the side of the chair To minimize this noise Do the following 1 Reinstall the pads ensuring that they are centered carefully during installation 2 Check to see if there is less clearance between the backrest and the sides of the chair on one side of the chair than there is on the other Try to center the backrest between the two sides of the chair like you would a bicycle tire between the two brake pads Soft clicking sound when engaging the recline handle This noise is normal Slight mechanical noise when reclining or inclining The complex mechanism that enables the footrest to continue to fold inward after the chair is fully inclined emits a minor mechanical sound when reclining as it locks and when inclining when it unlocks Loud popping or clunking sound when reclining This may indicate a known issue with an earlier version of the footrest rod and bracket in which the rod popped upward in the bracket toward the end of the reclining movement This in no way affects the functioning of the chair However to resolve this noise issue replace the footrest rod bracket with the newer version Chair with serial numbers greater than
4. trest frame must be installed into the fully retract the corresponding holes in the bottom corners of footrest the seat pad otherwise the bottom of the seat pad will not retract along with the footrest The Chair Will Only Move In One Direction If the chair will either recline or incline but not both it is possible that the electric recline cable connection to the armrest is not secure To check it 1 Use both hands to pop off the inside left hand side panel exposing the cable connection 2 Make sure the connection is secure 3 Ifthe problem still exists replace the left hand armrest 4 If replacing the left hand armrest containing the electric recline lever does not resolve the problem replace the backrest actuator The Chair Will Not Recline or Incline 1 Verify that the chair is plugged into a working wall outlet 2 Verify that there is weight distributed across the chair not just on the back of the seat when attempting to recline the chair Your weight must be distributed across the backrest seat and footrest 3 Verify that there is nothing pressing against the footrest when attempting to recline the chair as this will prevent the chair from reclining 4 Replace the backrest actuator 5 If replacing the backrest actuator does not resolve the problem replace the left hand armrest containing the electric recline lever PC 085 Troubleshooting Guide Noise It is important to disti
Download Pdf Manuals
Related Search