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Troubleshooting

1. Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine If you do not find a solution for your specific problem or the problem persists after troubleshooting please contact TASSIMO Customer Service at 1 877 TDISCS1 1 877 834 7271 Problem Appliance not working no symbols light up Machine brews but no drink dispensed Automatic mode not working appliance remains in stand by mode Automatic mode skipped appliance goes straight to manual mode There is no power supply The water tank was removed during the brewing process or there is air in the system The float in the water tank is stuck No T DISC inserted Check that the appliance is properly plugged into the power supply Replace the water tank in the appropriate position in your TASSIMO machine Start a cleaning process with the Service disc Clean the water tank and ensure the float can move Check if T DISC has been inserted The barcode could not be detected The barcode could not be detected Clean the bar code reading window and try again or smooth the barcode on the T DISC out with your thumb Use another T DISC If problems persist contact TASSIMO or Bosch Customer Service Department at 1 877 TDISCS1 1 877 834 7271 Clean the bar code reading window Use another T DISC You can still prepare the drink by holding do
2. brewing unit The piercing unit is either Check to ensure that the not inserted or not inserted piercing unit is inserted properly properly Condensation may occur and is not a fault Remove it by wiping with a cloth A Service T DISC can be pur chased from www tassimo com or from TASSIMO or Bosch Cus tomer Service Department at 1 877 TDISCS1 1 877 834 7271 Clean the water tank and ensure that the float can move Contact the TASSIMO or Bosch Customer Service Department at 1 877 TDISCS1 1 877 834 7271 Descale the appliance Contact the TASSIMO or Bosch Customer Service Department at 1 877 TDISCS1 1 877 834 7271 More Customer Service information is available online at www tassimo com Bosch Home Appliances
3. wn the start stop button H Note If piercing unit is missing it may be purchased from TASSIMO or Bosch Customer Service Department at 1 877 TDISCS1 1 877 834 7271 or www tassimo com More Customer Service information is available online at www tassimo com 04 2008 Problem Brewing unit cannot be securely closed Water dripping from the brewing unit Water on the surface under the cup stand Service T DISC is damaged or lost dE Fill tank lights up even though there is sufficient water in the tank 6d and 6e are flashing simulta neously and it is not possible to prepare drinks Descale flashes even though you are using filtered or softened water Memo display is not working anymore Water from condensation The Service T DISC must always be used for cleaning and descaling processes The float in the water tank is stuck There is an error on the machine Even filtered water contains small amounts of dissolved lime Reset or purchase new one Possible cause Solution Piercing unit T DISC holder Insert the T DISC holder and is not properly inserted piercing unit properly The T DISC is not inserted Re insert the T DISC and make properly sure it is properly positioned The brewing unit is not Push the clamp down firmly properly closed until it audibly clicks into place The T DISC is damaged or Stop the brewing process leaky remove the T DISC and clean the

Troubleshooting

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