Troubleshooting Browser Issues for Online Fillable PDF's
Contents
1. Troubleshooting Browser Issues for Online Fillable PDF s Firefox Firefox Mac To download the most up to date version of Firefox http www mozilla com en US firefox e At the top of the Firefox window click on Firefox in the top left corner e Select Preferences e Find Portable Document Format PDF in the list and click on it to select it e Click Use Adobe Reader Firefox Windows To download the most up to date version of Firefox http www mozilla com en US firefox e At the top of the Firefox window on the far left click on Firefox e Select Add ons e In the Add ons screen select Plugins e Find Adobe Acrobat and choose Always Activate Google Chrome In Chrome you want to disable the Chrome PDF plug in to have the Adobe program open the PDFs To download the latest version of Google Chrome https www google com intl en chrome browser e Go to the internet using your Chrome browser e Type chrome plugins in the browser address e Look through the list and find the Chrome PDF viewer and disable it The Adobe Reader plug in will automatically be enabled if you have it installed Microsoft Internet Explorer To download the latest version of Microsoft Internet Explorer http www microsoft com windows downloads ie e Open Internet Explorer e At the top of the screen choose Tools gt Manage Add ons e Under Add on Types sel2. ect Toolbars and Extensions e In the Show menu on the left select All add ons e In the list of add ons select Adobe PDF Reader Note If you do not see the Adobe PDF Reader add on try the other menu options For example on some systems the add on appears when you select Run Without Permission o Click Enable to allow the Adobe PDF Reader add on to open PDFs in the browser Safari Mac To download the latest version of Safari http support apple com kb DL1531 Make Acrobat or Reader the default viewer for PDFs e In Finder select a PDF and choose File gt Get Info e Click the arrow next to Open With to expose the product menu e Choose either Adobe Acrobat or Adobe Reader from the application menu e Click the Change All button e When asked if you want to change all similar documents click Continue To complete and submit forms within My VAC Account the forms must open in your browser window If this does not happen automatically please follow these steps Using Windows e Launch Adobe Reader generally located in programs from the Start menu e Select Edit on the top menu e Select Preferences at the bottom of the list e Select Internet and look at the options Place a checkmark next to Display PDF in browser Using a Mac Apple Computer e Launch Adobe Reader from Finder e Open preferences from the Adobe Reader menu e Go to
3. the Internet section and look at the options Place a checkmark next to Display PDF in browser using and select Adobe Reader from the list If you try again and the form still does not open in your browser or you continue to receive error messages please return to the browser information If you are having trouble accessing forms with one browser you can always try using another browser All information above is owned and written by the Canadian Government We do not take credit for the creation of this document nor do we claim any ownership of this document To view these directions along with further details regarding fillable PDF forms click the following link http www veterans gc ca eng help pdf fillable forms completing
Download Pdf Manuals
Related Search