Note II Glentel Tabletop Installation Manual
Contents
1. HOLMAN November 9 2012 Note II Glentel Phone and Retail Mode APP Download for existing Samsung Tabletop This manual outlines the step by step installation of the Note II Devices on display Installation Manual Technical Assistance 1 855 441 6965 mf HOLMAN Page 1 TABLE OF CONTENTS Before Installation amp Protocol Contents amp Required Supplies Removing Tablet From Existing Display Removing GSIII From Existing Display Installing GSIII Phones On New Display Connecting Devices Installing Note Il Accessories Connect GSIII Phones to WiFi Retail Mode APP Overview amp Google Account Set up APP Download amp Testing Cleaning amp Final Instructions Checklist Sign Off Sheet 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN BEFORE INSTALLATION amp PROTOCOL BEFORE INSTALLATION 1 Confirm install date 1 2 days in advance 2 Obtain Manager s name and number for day of installation PROTOCOL 3 Arrive to store on time and be polite and professional with store employees and customers 4 Wear clean HOLMAN shirt and pants 5 Foul language and unprofessional conduct will not be tolerated 6 Damage to devices graphics or displays must be reported to HOLMAN immediately HOLMAN is not responsible for any damages that occur on site Any costs incurred to repair or replace2. Please be sure to send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com
3. 7 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN REMOVING TABLET FROM EXISTING DISPLAY 1 Ask Store Manager Associate to unplug existing Tabletop display 2 Using power drill unscrew 4 screws securing back panel on existing display 3 Using clippers to cut cable ties 4 Unplug adapters from extender and unplug power cables from adapters 5 Put adapters on side to use for installation of devices in new display 6 Using Tri wing Security Key unscrew metal plate securing Tablet 7 Remove Tablet from display 8 Unscrew security screws in bracket to remove bracket from Tablet 9 Place Tablet in Envelope to return back to HOLMAN 10 Find UPS label with store address in top left corner and stick to envelope 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN REMOVING GSIII FROM EXISTING DISPLAY 1 Flip Tabletop display on its side and using power drill unscrew 4 screws on bottom panel 2 Holding the phone in one hand to avoid it from falling unscrew 2 screws securing GSIII phone and bracket 3 Remove phone with power cable from Tabletop display 4 Using Tamper Bit Proof unscrew center square bracket 5 Peel protective cover from 2 way tape on reinforcement brackets 6 Stick reinforcement brackets on security bracket as shown 7 Put phone aside to reinstall on new Tabletop displ
4. ario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 13 CLEANING amp FINAL INSTRUCTIONS Cleaning Instructions 1 2 Make sure all protective plastic has been removed from contents and devices Gently wipe down any dirt dust and fingerprints on contents and devices Cleaning products PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED WITH NO BOXES OR PLASTIC LAYING AROUND BEFORE LEAVING JOB SITE AS HOLMAN WILL BE NOTIFIED IF THIS IS NOT THE CASE Final Instructions 1 Voluntary Bag Check All installers must notify store Manager upon leaving and present open their tool bags voluntarily for a bag check Complete Sign Off Sheet with Manager s signature Take a 2 3 Photos of the completed installation from different angles 1 Full Shot amp 1 Close up Take a photo of signed Sign Off Sheet Email all photos including photo of Sign Off sheet to note2 holmanexhibits com Leave Sign off Sheet with Manager and report completion of installation Provide HOLMAN business card if you did not already do so 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com HOLMAN CHECKLIST CHECKLIST Q Remove Tablet from existing Tabletop display and remove brackets Place in UPS return envelope supplied LI Remove GSIIl s from existing Tabletop Display and attach to new Tabletop Unit W
5. ay 8 Repeats all steps for second GSIII phone 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN INSTALLING GSIII PHONES ON NEW DISPLAY 1 Remove protective cover on Table Top display 2 Remove back panel with velcro from display as shown 3 Remove extension cube to access screws for U Brackets in unit secured with velcro 4 Unscrew nuts to remove 2 U Brackets from display for phones 5 Holding GSIII face down place U Bracket in center as shown 6 Secure U Bracket with reinforcement bracket screws as shown on both GSIII phones 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN INSTALLING GSIII PHONES ON NEW DISPLAY 7 Install WHITE GSIII on left mounting post 8 Install BLUE GSIII on middle mounting post Repeat same steps below for installation of both phones WHITE GSIII 9 Feed power cable through hole in U Bracket as shown 10 Feed power cable through hole in Tabletop display as shown 11 Place U Bracket attached to phone in position with wire completely fed through unit 12 Secure with screws as shown 13 Replace bolts on screws from U Brackets to secure to unit 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com
6. een downwards 3 Click the gear icon to enter settings 4 Select the local WiFi 5 From the list of Wi Fi networks select the applicable one based on the store you are installing in WirelessWave rfgww Tbooth Wireless rfgtb WETC rfgwe FutureShop futureshop Best Buy bestbuy 6 Enter the applicable password then click Connect WW TBooth amp WETC Password Smartphone Future Shop Password Future5h0P2012 Best Buy Password B35tBuy2012 7 Once successfully connected Connected will appear under the SSID 8 If WIFI is not connecting verify above information with Manager PLEASE CALL TECHNICAL ASSISTANCE 1 855 441 6965 IMMEDIATELY IF YOU ARE UNABLE TO CONNECT TO WIFI Page 10 CONNECTING GSIII PHONES TO WIFI wi ba 4 O Settings Wireless and networks gt Wi Fi Bluetooth ia Data usage More settings Device Wi Fi settings Wi i networt COWLAN Holynet Show password Show advanced options Cancel Connect eee O la ff M CF wi Fi Wi Fi networks Scanning Holynet OTC Samsung AP Too 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM Page 11 HOLMAN RETAIL MODE APP OVERVIEW Samsung s Retail Mode application is the first of its kind giving both consumers and sales reps a truly unique retail experience Custome
7. hite GSIIII on left mount amp Blue GSIII on middle mount Q Plug in all power cords to new display make sure all devices are working and ask Manager to secure security wire Q Attach Note Il accessories Graphic and S PEN Acrylic Holder LI Test Galaxy Note Il in Retail Mode LI Download Retail Mode APP on 2 GSIII Phones Leave instructions with Store Manager for download if incomplete Q Remove security packing from display and clean off all fingerprints etc Q Clean work area thoroughly leaving no garbage behind Q Dispose of old display at recycling station Send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com Q Ask Manager if they want a copy of Sign Off Sheet Q Mail envelope with Tablet at UPS store drop box or return to HOLMAN 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma a HOLMAN SIGN OFF SHEET HOLMAN As per the installation requirements of our store have examined the display unit and it has been installed properly and the devices are in working order Store Address Galaxy Note II IMEI Found on side of box Installation Notes Issues Retail Mode App Download Complete Incomplete Circle which GSIII Phone s on display did not finish downloading Left GSIII Middle GSIII Notes Store Manager Name Signature Date
8. mf HOLMAN CONNECTING DEVICES 1 Plug adapters into extension cube and attach power cables as shown 2 Place extension cube back into unit and stick to velcro 3 Feed extender cable through hole in back panel as shown 4 Feed unit security wire through hole as shown 5 Turn Tabletop display around and ask Store Manager to plug extender cable into power source and attach security cable 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN INSTALLING NOTE Il ACCESSORIES 1 Move Note II S PEN to left side of phone 2 Peel protective cover off of 2 way on Note II graphic 3 Stick graphic on right side of phone under security bracket DO NOT STICK UNDER PHONE 4 Next take S PEN Acrylic Holder and peel protective cover on adhesive 5 Place at top left corner of Note II and press firmly to mount ton display 6 Place S PEN in Acrylic holder 7 Remove protective wrapping on pedestal graphic display 8 Ask Manager Associate to add price cards 9 Pedestal and device installation is complete 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com HOLMAN mf 1 Turn on GSIII with button located on right side of the phone 2 To set up the Galaxy SIII network connection swipe the top scr
9. nload button On the Permissions page select Accept amp Download Download using WiFi select Proceed Once installation is complete select the Open button Check Box When prompted to accept a list of activation permissions select Activate Once complete you will be prompted to enter in a password a English Password 4555 b French Password 6555 10 Select the Confirm button in the bottom right 11 Confirmation page will appear This will indicate that you have completed the download and installation of the Retail Mode APP The Retail Mode APP will now begin placing media files in gallery altering settings on phone and installing two applications 12 The On Device Demo APP is one of the apps to be installed 13 Screen will automatically appear and indicate that it is Loading Demo Content 14 The status bar will indicate how far along the download is Be sure to turn off WiFi to use Mobile connection 15 After all of the content is loaded the On Device Demo application will begin running automatically 16 When application prompts choose either English or French 17 Return to the home screen and select Play Store icon 18 Tap the soft menu key bottom left corner by the home button select Settings 19 Check the Auto Updates App box 20 Return to home screen and demo will begin to play automatically S ee ee 160 Lesmill Road Toronto Ont
10. properties will be charged to installer PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED BEFORE LEAVING JOB SITE FAILURE TO COMPLY WITH THE ABOVE WILL RESULT IN NON PAYMENT UPON ARRIVAL TO STORE 1 Ask an available sales associate to speak with the Manager 2 Introduce yourself to Manager and explain why you are there and provide them with Holman Business Card 3 If customers are viewing display wait until they have finished to begin installation 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A _ HOLMAN CONTENTS amp REQUIRED SUPPLIES EXISTING CONTENTS NEW CONTENTS 1 Cae Display with Graphic i Galaxy Note II with bracket adapter amp power cable c 2 U Brackets d S PEN with Security Wire 2 Note Il Graphic Tag 4 Reinforcement Brackets 2 sided tape Acrylic S Pen Cradle S Pen Security Wire Install Box Return Envelop UPS Label HOLMAN Business Cards TOOLS a Tri wing Security Key b Tamper Proof Bit c Micro Phillips Screwdriver d Alcohol Cleaning Pads 1 Tabletop Display to dispose of 2 2 GSIII Phones with brackets 3 2 GSIIl Adapters amp Power Cables 4 Tablet to return to HOLMAN HOLMAN to provide REQUIRED SUPPLIES 1 Standard Tool Kit 2 Cleaning cloth 3 Bottle of Cleaner Installer to bring on site 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 187
11. rs will be guided through a looping video to view top features and experiences of the Samsung Galaxy Note II The Samsung Retail Mode key solutions Optimize settings on the device 2 Prevent shoppers from altering the experience 3 Media content apps and critical settings will be protected lfa shopper takes pictures with the camera removes pre set media or even adds a screen lock pattern on the phone all of the alterations will be restored to the predetermined defaults just two minutes after the shopper walks away Important Note Estimated download time is 30 minutes per device MUST BE CONNECTED TO WIFI TO DOWNLOAD amp TEST APP GOOGLE ACCOUNT SET UP FOR APP DOWNLOAD GOOGLE ACCOUNT SET UP 1 9 Or SO SY Once connected select Access Point AP must be OPEN Next Samsung Account SKIP Google Account YES Enter Email and Password Reference Google Account List Sign in Next gt Continue Accept Done Join Google NOT NOW 10 Set up Credit Card NOT NOW 11 Next 12 Drop Box No Thanks 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma a HOLMAN APP DOWNLOAD amp TESTING INSTRUCTIONS DOWNLOAD RETAIL MODE CANADA FROM PLAY STORE From home screen tap the Play Store icon search the market and select Galaxy S III Retail Mode Canada On the APP detail page select the Dow
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