Note II Glentel Pedestal Installation Manual
Contents
1. HOLMAN November 8 2012 Note II Glentel Phone and Retail Mode APP Download for existing Samsung Ped estal This manual outlines the step by step installation of the Note II Devices on display Installation Manual Technical Assistance 1 855 441 6965 mf HOLMAN Page 1 TABLE OF CONTENTS Before Installation amp Protocol Contents amp Required Supplies Removing GSIII Phones From Existing Pedestal Removing Tablet From Existing Pedestal Installing GSIII Phones On New Pedestal Connecting Devices Connecting Pedestal Installing Note Il Accessories Connect GSIII Phones to WiFi Retail Mode APP Overview amp Google Account Set up APP Download amp Testing Cleaning amp Final Instructions Checklist Sign Off Sheet 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN BEFORE INSTALLATION amp PROTOCOL BEFORE INSTALLATION 1 Confirm install date 1 2 days in advance 2 Obtain Manager s name and number for day of installation PROTOCOL 3 Arrive to store on time and be polite and professional with store employees and customers 4 Wear clean HOLMAN shirt and pants 5 Foul language and unprofessional conduct will not be tolerated 6 Damage to devices graphics or displays must be reported to HOLMAN immediately HOLMAN is not responsible for any damages that occur on site Any cos2. application is the first of its kind giving both consumers and sales reps a truly unique retail experience Customers will be guided through a looping video to view top features and experiences of the Samsung Galaxy Note II The Samsung Retail Mode key solutions 1 Optimize settings on the device 2 Prevent shoppers from altering the experience 3 Media content apps and critical settings will be protected Ifa shopper takes pictures with the camera removes pre set media or even adds a screen lock pattern on the phone all of the alterations will be restored to the predetermined defaults just two minutes after the shopper walks away Important Note Estimated download time is 30 minutes per device MUST BE CONNECTED TO WIFI TO DOWNLOAD amp TEST APP GOOGLE ACCOUNT SET UP FOR APP DOWNLOAD GOOGLE ACCOUNT SET UP 1 9 oe oe a Once connected select Access Point AP must be OPEN Next Samsung Account SKIP Google Account YES Enter Email and Password Reference Google Account List Sign in Next gt Continue Accept Done Join Google NOT NOW 10 Set up Credit Card NOT NOW 11 Next 12 Drop Box No Thanks 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A e HOLMAN APP DOWNLOAD amp TESTING INSTRUCTIONS DOWNLOAD RETAIL MODE CANADA FROM PLAY STORE From home screen tap the Play Store ic
3. 20 Return to home screen and demo will begin to play automatically oe ee ee N 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 13 CLEANING amp FINAL INSTRUCTIONS Cleaning Instructions 1 2 Make sure all protective plastic has been removed from contents and devices Gently wipe down any dirt dust and fingerprints on contents and devices Cleaning products PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED WITH NO BOXES OR PLASTIC LAYING AROUND BEFORE LEAVING JOB SITE AS HOLMAN WILL BE NOTIFIED IF THIS IS NOT THE CASE Final Instructions 1 Voluntary Bag Check All installers must notify store Manager upon leaving and present open their tool bags voluntarily for a bag check Complete Sign Off Sheet with Manager s signature Take a 2 3 Photos of the completed installation from different angles 1 Full Shot amp 1 Close up Take a photo of signed Sign Off Sheet Email all photos including photo of Sign Off sheet to note2 holmanexhibits com Leave Sign off Sheet with Manager and report completion of installation Provide HOLMAN business card if you did not already do so 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM Page 14 HOLMAN CHECKLIST CHECKLIST E Q 0D O O U E Remove GSIIl s from existi
4. Circle which GSIII Phone s on display did not finish downloading Left GSIII Middle GSIII Notes Store Manager Name Signature Date Please be sure to send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com
5. I PHONES TO WIFI Ge ta Claes Sat Dec 31 1 Turn on GSIII with button located on right side of the phone 2 To set up the Galaxy SIII network connection swipe the top screen downwards il Tw ee 4 O Settings Wi Fi 3 Click the gear icon to enter settings 4 Select the local WiFi Bluetooth Auto ma Data usage te i More settings 5 From the list of Wi Fi networks select the applicable one based on the store you are installing in Wi Fi settings Wi Fi networks WirelessWave rfgww COWLAN Tbooth Wireless rfgtb Holynet WETC rfgwe OTC Samsung AP Too FutureShop futureshop Best Buy bestbuy SamsungAP 6 Enter the applicable password then click Connect WW TBooth amp WETC Password Smartphone Future Shop Password Future5h0P2012 Best Buy Password B35tBuy2012 Show password Show advanced options Cancel Connect O a wi Fi Wi Fi networks Scanning 7 Once successfully connected Connected will appear under the SSID 8 If WIFI is not connecting verify above information with Manager Holynet PLEASE CALL TECHNICAL ASSISTANCE OTC 1 855 441 6965 IMMEDIATELY IF YOU ARE UNABLE TO CONNECT TO WIFI Samsung AP Too 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMAN RETAIL MODE APP OVERVIEW Samsung s Retail Mode
6. Keys for existing pedestal HOLMAN to provide 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN REMOVING GS3 PHONES FROM EXISTING PEDESTAL 1 Unplug existing pedestal power cord from wall 2 Using keys provided open bottom panel at back of pedestal 3 Unplug all adapters with power cables for devices from extender 4 Unplug power cables from adapters and put adpaters aside to use in new pedestal 2 Remove GSIII Phones or unstick GSIII Phone dummies from pedestal posts 3 Using the Phillips Screwdriver unscrew the side screws from brackets to remove bracket from white post on pedestal 4 Pull GSIII with bracket and power cable out of pedestal 4 Holding GSIII face down remove 2 reinforcemen brackets at back 5 Remove square metal bracket in center piece is not needed to mount on new pedestal 5 Set aside GSIII phones with brackets power cables adapters and reinforcement brackets ALL contents will be used to install on new pedestal once existing pedestal is completely dismantled 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN REMOVING TABLET FROM EXISTING PEDESTAL 1 Remove Tablet from center post 2 Using the Security Allen Key remove screws from white bracket 3 Uscrew security screws in bracket to r
7. ables to adapters 7 Using a small screw take S PEN Security wire already installed and put screw in tab and drill to middle shelf in pedestal 8 Make sure security wire for S Pen is secured as shown 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf a HOLMAN CONNECTING PEDESTAL 3 Pop gromet out of hole built in door as shown 3 Feed extender cord through hole and plug into wall 5 Make sure power button is turned on and all devices are charging 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com aA HOLMAN INSTALLING NOTE Il ACCESSORIES 1 Move Note II S PEN to left side of phone 2 Peel protective cover off of 2 way on Note II graphic 3 Stick graphic on right side of phone under security bracket DO NOT STICK UNDER PHONE 4 Next take S PEN Acrylic Holder and peel protective cover on adhesive 5 Place at top left corner of Note II and press firmly to mount ton display 6 Place S PEN in Acrylic holder 7 Remove protective wrapping on pedestal graphic display 8 Ask Manager Associate to add price cards 9 Pedestal and device installation is complete 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A _ HOLMAN CONNECT GSII
8. emove bracket from Tablet 4 Place tablet in UPS Envelope to return back to HOLMAN 5 Find UPS label with store address in top left corner and stick to envelope 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN INSTALLING GS3 PHONES ON NEW PEDESTAL 1 Take GSIII Phone with bracket and power cable still attached 2 Install WHITE GSIII on left mounting post 3 Install BLUE GSIII on middle mounting post Repeat same steps below for installation of both noes HITE GSI WHITE GSIII 4 Feed power cable through opening in U Bracket 5 Place phone with bracket on mounting post fm lia Di q sot bi wi F i i Ay a BRE Ps PHIR ba do 6 Attach reinforcement brackets on either side and Baatini ll secure with screws on the mounting post PLEASE NOTE If brackets are missing please contact your lead installer before contacting HOLMAN 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN CONNECTING DEVICES 1 Peel protective cover off of pedestal 2 Press top right corner of back of pedestal stand to open unit 3 Open back panel to expose wiring 4 Note Il power cable will be plugged in extender and security wire will be hanging 4 Unravel extender cord 5 Plug adapters into extender 6 Connect power c
9. ng pedestal and attach to new pedestal White GSIIII on left mount amp Blue GSIII on middle mount Remove Tablet from existing pedestal and remove brackets Place in UPS return envelope supplied Plug in all power cords to new display make sure all devices are working secure security wire for S PEN in pedestal stand Attach Note Il accessories Graphic and S PEN Acrylic Holder Test Galaxy Note II in Retail Mode Download Retail Mode APP on 2 GSIII Phones Leave instructions with Store Manager for download if incomplete Remove security packing from display and clean off all fingerprints etc LJ Clean work area thoroughly leaving no garbage behind Q Dispose of old pedestal at recycling station with screen send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com Q Ask Manager if they want a copy of Sign off Sheet Mail envelope with Tablet at UPS store drop box or return to HOLMAN 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com a a HOLMAN SIGN OFF SHEET HOLMAN As per the installation requirements of our store have examined the display unit and it has been installed properly and the devices are in working order Store Address Galaxy Note II IMEI Found on side of box Installation Notes Issues Retail Mode App Download Complete Incomplete
10. on Search the market and select Galaxy S III Retail Mode Canada On the APP detail page select the Download button On the Permissions page select Accept amp Download Download using WiFi select Proceed Once installation is complete select the Open button Check Box When prompted to accept a list of activation permissions select Activate Once complete you will be prompted to enter in a password a English Password 4555 b French Password 6555 10 Select the Confirm button in the bottom right 11 Confirmation page will appear This will indicate that you have completed the download and installation of the Retail Mode APP The Retail Mode APP will now begin placing media files in gallery altering settings on phone and installing two applications 12 The On Device Demo APP is one of the apps to be installed 13 Screen will automatically appear and indicate that it is Loading Demo Content 14 The status bar will indicate how far along the download is Be sure to turn off WiFi to use Mobile connection 15 After all of the content is loaded the On Device Demo application will begin running automatically 16 When application prompts choose either English or French 17 Return to the home screen and select Play Store icon 18 Tap the soft menu key bottom left corner by the home button select Settings 19 Check the Auto Updates App box
11. ts incurred to repair or replace properties will be charged to installer PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED BEFORE LEAVING JOB SITE FAILURE TO COMPLY WITH THE ABOVE WILL RESULT IN NON PAYMENT UPON ARRIVAL TO STORE 1 Ask an available sales associate to speak with the Manager 2 Introduce yourself to Manager and explain why you are there and provide them with Holman Business Card 3 If customers are viewing display wait until they have finished to begin installation 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN EXISTING CONTENTS 1 2 GSIII Phones with brackets Possible dummy phones GSII Adapters amp Power Cables Tablet to return to HOLMAN Pedestal with Monitor to dispose of f SAMSUNG REQUIRED SUPPLIES 1 Standard Tool Kit 2 Cleaning cloth 3 Bottle of Cleaner Installer to bring on site Page 3 CONTENTS amp REQUIRED SUPPLIES NEW CONTENTS 1 Pedestal with a 2 U Brackets b Galaxy Note II with bracket adapter amp power cable c S PEN with security wire d Graphic 2 Note Il Graphic Tag 4 Reinforcement Brackets 2 sided tape Acrylic S Pen Cradle S Pen Security Wire Install Box Return Envelop UPS Label HOLMAN Business Cards TOOLS Tri wing Security Key Tamper Proof Bit Micro Phillips Screwdriver Alcohol Cleaning Pads
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