Home

HP ProLiant DL320e Gen8 Server User Guide

Contents

1. eee 66 Using RBSU 66 c i itum Le usd biete issus iae 67 elei M 67 Re entering the server serial number and product ID 68 Utilities and aerei 68 HP Smart Storage Adieu 68 Contents 4 Option ROM Configuration for Arrays ERR a Fix Pen Same aia 68 ROMPGG sende riae ieee da TUAS Pre EE doce 69 Automatic Server Recovery 69 5 50 69 Redundant ROM support i 70 Keeping the system current as dada 70 Po EE 70 Severe RD RR R a Sei 70 CO 71 HP operating systems and virtualization software support for ProLiant servers 71 Change control and proactive notification in a 71 D OA E O OE E RT EOE AEON OE AEN 72 jet Mure cvi O Pq 72 System battery SIA 73 NEON alii lia 75 Safety and regulatory complice sa i 75 Belarus Kazakistan 75 Turkey RoHS material content declaration sisi 76 Ukraine RoHS materialLeontenitideclarationi spira MERE UE 76 Wa rranty information vic aii oee dede Eee tn Ext isd olen o LU dde tone seen Reed EES 76 Electrostatic dc Ui assequi dend 77
2. assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoi
3. o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 16 Dedicated iLO management port option To install the component 1 2 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following Hardware options installation 48 o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 4 Remove the access panel on page 18 5 Using a flat screwdriver toggle the knockout to loosen it and then pull it out of the chassis 6 Install the dedicated iLO management module Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 9 Connect each power cord to the server 10 Connect each power cord to the power source 11 Power up server on page 16 Hardware options installation 49 Enabling the dedicated iLO management port The onboard NIC 1 shared iLO connector is set as the default system iLO port To enable the installed dedicated iLO module 1 During the server startup sequence after module installation to access iLO RBSU press th
4. CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 22U rack to provide proper fronHo back airflow and cooling CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear 5 the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 24 Power requirements Installation of this
5. FBWC module LED definitions The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing l Amber 2 Green 3 Gren interpretation Off The cache module is not powered ff Off Flashing 0 5 Hz Flashing 0 5 Hz cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging ff Flashing 1 Hz The cache module is idle and the capacitor pack is charging The cache module is idle and the capacitor pack is charged f n ff The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz A backup is in progress On The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Flashing 1Hz On Of Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached Off On f Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup The current backup is complete but power fluctuations
6. Spanish http www hp com support Proliant TSG v1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG 1 sc The HP Proliant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support Proliant EMG v1 gr Japanese http www hp com support Proliant EMG v1 ip Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 72 System battery replacement the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 140 F Do not disasse
7. 9 Bone dh n TH SD EET NE ai 10 gt ns 10 System maintenance switch sise 11 NMI o M 11 System board LED definitions sisi 12 Drive numberi g ud 12 Hot plug drive LED cion 13 FBWC module LED definitions E 14 A ouod in 15 Ice 16 Power up the server 16 A m na 16 Extend the server from the rack uiis prs Coh hr n Er EPK S EXER M 16 Remove the server from the racks ade ra ri ere AREA ARA FORA EUR 17 Remove the security bezel optional sise 18 Remove the access sise 18 Install the access panel sisi 19 Remove the air rra ado Fra 19 AI AMAS 20 Remove the PCI riser cage Mariani 20 Install the PCI riser cage uices eterni t prt nerina ni NESSE AREE 21 DIT EAE E A O GARDA IO RARO AA TOSO AO AVO A AP DDD DR a PU DES 23 Optional installation services ente a 23 Race amina Me gE 23 Optimum environment sre eser enter alii 23 Space and airflow requirements sis 2
8. CSR customer self repair 81 customer self repair CSR 81 D dedicated iLO management connector 48 50 diagnostic tools 61 64 69 diagnostics utility 64 DIMM identification 44 DIMM population guidelines 45 DIMMs 45 46 DIMMs installing 46 DIMMs single and dual rank 45 drive LEDs 13 drive numbering 12 drivers 70 drives 13 31 drives installing 32 electrical grounding requirements 25 electrostatic discharge 77 enabling the Trusted Platform Module 52 environmental requirements 23 78 environmental specifications 78 Erase Utility 61 64 error messages 72 European Union notice 75 expansion board options 47 expansion boards 47 expansion slot covers removing 47 extending server from rack 16 F fan module location 15 FBWC capacitor pack 38 FBWC module 38 FBWC module LEDs 14 Federal Communications Commission FCC notice 75 firmware 70 front panel components 6 Index 94 front panel LEDs 7 G grounding methods 77 grounding requirements 25 H hard drives determining status of 13 hardware options 27 31 hardware options installation 31 health driver 69 help resources 81 hot plug drive installing 33 HP Insight Diagnostics 64 HP Insight Remote Support software 65 HP Service Pack for ProLiant 61 64 65 HP Smart Update Manager overview 61 65 HP SSA HP Smart Storage Administrator 61 68 HP technical support 81 iLO Integrated Lights Out 50 61 62 63 IML Integrated Managemen
9. Installing the server into the rack on page 27 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 16 Expansion board options The server has both full height and low profile expansion slots for controller option installation PCle riser board slot definitions on page 10 CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove server from the rack on page 17 Remove the access panel on page 18 Remove the PCI riser cage on page 20 Hardware options installation 47 8 Identify the expansion slot compatible with the new option and then remove the cover opposite that slot Install the PCI riser cage on page 21 ES IMPORTANT The server does not power up if the PCI riser cage is not seated properly Connect all necessary internal and external cables to the expansion board For more information on these cabling requirements see the documentation that ships with the option Install the access panel on page 19 Do one of the following
10. Preventing electrostatic discharmge ara ea 77 Grounding methods to prevent electrostatic discharge 77 SONOS RR DD er ee 78 Environmental specifications suisses 78 Server speciliCail riS inder de etste nahe 78 Power supply specifications usines 78 HP 350 W 10 Factory Integrated Power Supply 78 HP 460 W CS Gold Hot plug Power Supply 92 efficiency 79 HP 460 W CS Platinum Plus Hot plug Power Supply 94 efficiency 79 Hot plug power supply orlo aisi 80 Sup and oo e gs umo RR 81 Before you contact FP SNS a ii 81 HP contas mao 81 Customer pre 81 Acronyms and AAA 89 e AA 93 MER odo NE REA A 94 Contents 5 Component identification Front panel components e Four bay LFF drive model tem Description picadas Serial label pull tab USB connectors LFF drives 17122 Optical drive o connectors Serial label pull tab SFF drives Component identification 6 Front panel LEDs and buttons UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management firmware upgrade in progress Off Deactivated Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off 2 No power prese
11. System configuration can changed On System configuration is locked uH Power on password is enabled password is disabled Off No function On ROM reads configuration as invalid When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur 3 4 7 8 9 10 11 12 NMI header The NMI header enables administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating potential reliability issues such as hangs or crashes in operating systems device drivers and applications Many crashes can freeze a system requiring you to perform a hard reset Resetting the system erases any information that supports root cause analysis Systems running Microsoft Windows experience a blue screen trap when the OS crashes When this happens Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper The NMI event enables a hung system to become responsive again For additional information see the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf Component identification 11 System board LED
12. deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager HP SUM is included in many HP products for installing and updating firmware and software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of firmware and software for single or one to many HP ProLiant servers and network based targets such as OAs and VC Ethernet and Fibre Channel modules Key features of HP SUM include Software and configuration utilities 65 Dependency checking which ensures appropriate installation order and dependency checking between components Intelligent deployment of only required updates Simultan
13. properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel helps prevent unauthorized physical access to the front panel components Install the security bezel and then lock it with the key provided with the kit Drive options The server supports up to four non hotplug or hot plug LFF drives and up to eight hot plug SFF drives The embedded storage controller supports SATA drive installation only For SAS drive installation install the storage controller card and Mini SAS cable option kits The storage controller card option supports both SATA and SAS drives Hardware options installation 31 Drive installation guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number Drive numbering on page 12 When drives are grouped together into the same drive array they must be of the same capacity to provide the greatest storage space efficiency Installing a non hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 2 4 Power down the server page 16 Remove all
14. DIMM tH Tp iR 46 Expansion board Dl ra Gd RR uod ___ __ _ __ _ __ 47 Dedicated iLO management 48 Enabling the dedicated iLO management don 50 HP Trusted Platform Module option ei 50 Installing the Trusted Platform Module board atei 51 Retaining the recovery key password ds 52 Enabling the Trusted Platform se io 52 CCL RAEE O O E A NT AOT O A A O A A S 54 BORE EEEE 54 SO 54 Four bay LFF non hot plug drive cage cabling 9 54 Four bay LFF hot plug drive cage cabling 2 emere 56 Eight bay SFF hot plug drive cage cabling sse eee 54 o riso LI ARR RR SO T 58 Power ihre tania 59 Nonredundant power supply cabling ss 59 Redundant power supply cabling nennen rennen 60 Sole dnd siga coe canned in canst a patrii ine 61 Sella 61 HP product QUIE A nn ae HN 61 Management Engine 61 FRIO 61 rele na 63 HP Insight Remote Support software aaa ori 65 Scripting ewe No m 65 HP Service Pack for Proliant tsss beaten e a E a Re tes 65 HP Smart Update MEO asd edd te ata EE 65 HP ROM Based Utility
15. OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 65 from the HP website http www hp com go spp Software and configuration utilities 70 Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the l
16. Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Hour Callto Repair 4 24x7 Same Day o 4 Hour Same Business Day e Software support o Microsoft operating systems o Linux operating systems o Proliant Essentials HP SIM and RDP e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Rack planning resources The rack resource kit ships with all HP Intelligent Series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 23 Space
17. SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP Proliant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Certain performance features are unique with HP SmartMemory The industry supports UDIMM at 2 DIMMs per channel at 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s or 25 greater bandwidth DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Jose ERE rank 28 Dual rank 3R Three rank AR Quad rank Hardware options installation 44 em 3 Data width x4 4 bit x8 8 bit 4 Voltage rating L Low voltage 1 35V U Ultra low voltage 1 25V Blank or omitted 2 Standard 5 Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 DIMM type R RDIMM registered UDIMM unbuffered with ECC L LRDIMM load reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www 1 hp com products quickspecs ProductBulletin html At the website choose the geographic regi
18. Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante l
19. application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 64 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 65 Erase Utility Z CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and di
20. damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 5 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Install the TPM board Press down on the connector to seat the board System board components on page 9 Hardware options installation 51 6 9 10 11 Install the TPM security rivet by pressing the rivet firmly into the system board le ele Install the access panel on page 19 Do one of the following o Slide the server into the rack
21. definitions em Desi 1 Initialization failure Yellow System initialization failure Off 2 Normal 2 Power supply 1 failure Red Power supply failure Off 2 Normal 3 Power supply 2 failure Red Power supply failure Off 2 Normal 4 Auxiliary power Green Standby power indicator Off Standby power invalid 5 Processor error Yellow Critical processor error Off 2 Normal Drive numbering e Four bay LFF drive model Component identification 12 e Eightbay SFF drive model Definition Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update sm NE Of No drive No drive activity not remove ET white Do not remove drive Removing the drive causes one or more of the logical drives to fail Removing the drive does not cause a logical drive to fail Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts EE ot the drive will fail The drive is not configured and predicts the drive will fail Solid amber The drive has failed The drive is not configured by a RAID controller Component identification 13
22. drive cage cabling e 5 5 cable connected to the system board Hem Description 700 mm Mini SAS cable for non hot plug drive configuration Cabling 54 e Mini SAS cable connected to a storage controller in the full height expansion slot Hem Esto 1 2 Capacitor pack cable 700 mm Mini SAS cable for non hot plug drive configuration e Mini SAS cable connected to a storage controller in the low profile expansion slot E 1 2 Capacitor pack cable 700 mm Mini SAS cable for non hot plug drive configuration Cabling 55 Four bay LFF hot plug drive cage cabling e 5 5 cable connected to the system board 4 lem Description 560 mm Mini SAS cable e Mini SAS cable connected to a storage controller in the full height expansion slot CO En Capacitor Capacitor pack cable cable 890 mm Mini SAS ss Cabling 56 e Mini SAS cable connected to a storage controller in the low profile expansion slot tem Description Capacitor pack cable 890 mm Mini SAS cable Eight bay SFF hot plug drive cage cabling e 5 5 cables connected to a storage controller in the full height expansion slot STEF i a K i a a Description __ O 560 mm Mini SAS cable 700 mm Mini SAS cable for hot plug drive configuration Cabl
23. installation 39 b Press the opposite end of the capacitor pack in the holder 11 Install the access panel on page 19 12 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 16 Optical drive option To install the component 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 16 o Remove server from the rack on page 17 Hardware options installation 40 4 Remove the optical drive blank Retain the blank for future use Remove the access panel on page 18 If you are installing the optical drive in an LFF drive model do the following a Thread the optical drive cable through the optical drive bay b Connect the cable to the optical drive 7 Install the optical drive into the bay and then secure it with the screw Hardware options installation 41 o Eightbay SFF drive model 8 If you are installing the optical drive in an SFF drive model connect the optical drive cable to the optical drive 9 Connect the optical drive cable Route the optical drive cable through the c
24. separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Server warnings and cautions Setup 25 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe loc
25. sk HP fF LIFE CSR E Bll HP HAAS HAGE BIR CSR SLED EPATITE AIEE EIRENE REZAR HP EEE HP Hutt ARIS AT ASAI SMH ER FH ERAS p ERAS SA BT EPTIBRIBUS B TE ZZ FB MA RER HP BEEK gt AA KEER LIE RR MA ERE ttt ta RU CRISI BR S ERE HP SARS HES ATRAEN SESHSHERUBRITSDUERS FAS H BHSHEERWSEHAER RETA I Sic RB eat AA CSR FBT E EL LURK S AGE REE SAMI EF FREE ORE gt BB Eta TRIER EA EE LARA ABER CSR ADA PIAA EEE HARE HP Ev ZRTETRGERS AFAA 5 ALFER ESE HP AMARA ARF I HEEE ADR AIRES HER ENTRE EEE RR RIKI MERA gt MNE HP B3 TRANEN RE IAEA 27554 2573 SH HP 8 YE http www hp com go selfrepair Support and other resources 87 1179 gu Te HP ASS AZS AL 20 LE TS wA A DS SETS 517 A DA dz FEICS FES OS ASSO SALIRE CI AS 7121 SOt HES MHZ S lal FE MBIA ERAM CSR FES ASSO Fel7t BASHA HPE AS FES HIE MESA ELO APSA DAS FUSS SUC CSR E IA 557 918148 2024 dz Self AP FE AFER XI 0 PES 14138 238 BS 0 4H 50 CH St SSH Y SP ELO 2124 ix 2 7 MER APSO BH
26. spp download The Active Health System log can be downloaded manually from iLO or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application e From within iLO user interface e within HP Insight Diagnostics on page 64 Intelligent Provisioning Several packaging changes have taken place with HP Proliant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP Proliant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP Proliant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and
27. te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que reparo pode ser efetuado pelo uso de uma CSR a de reposic o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente
28. 2013 by 3 and so forth e YYWW where YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeligine Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 76 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To
29. 4 Temperature requirements ciii t rr TE av eae Ya E REPRE n 24 Power requirements 25 Electrical grounding Ted ul fees acea ELI opti aa entend 25 Serie 25 ELG EIS RR at ese 26 Identifying the contents of the server shipping carton 27 Installing Pre EO SS 27 Installing the server into eteri 27 Powering on and selecting boot OPTIONS cese pic rer DR lepus ilic tia 29 Installing the operating aytin 29 Registering the SEE ia din de Mn daniel mere 30 Hardware n AMA 31 Contents 3 oligo o TERES 31 Security bezel ODHOM 31 Drive RTRT e 31 Drive installation Guidelines acosada SS 32 Installing a non hot plug e ons eiit uu or td UN Ses eri 32 Installing a hot plug asa ne 33 Mini SAS cable oplioti de see a 34 E 37 Installing a storage controller 37 Installing the FBWC module and capacitor pack ri 38 Alo ICO A NN ND 40 Memory GOONS 43 SMORME MOLY 44 DINI CIEL pA ME MEINEN MEM I D MEM 44 Single rank and dual rank DIMMs ET 45 Memory subsystem architecture lira 45 General DIMM slot population guidelines iria coa 45 listen
30. 68 rear panel buttons 8 rear panel components 8 rear panel LEDs 8 Index 95 recommended ambient operating temperature TMRA 24 recovery key 52 redundant ROM 70 registering the server 30 regulatory compliance notices 75 removing server from rack 17 requirements electrical grounding 25 requirements environmental 23 78 requirements power 25 requirements site 24 requirements temperature 24 retaining the recovery key password 52 ROM redundancy 70 ROM Based Setup Utility RBSU 52 66 68 ROMPag utility 61 69 70 S safety considerations 70 75 77 scripted installation 65 scripting toolkit 61 65 security bezel 31 security bezel removing 18 serial number 68 series number 75 server features and options 31 Server mode 61 server setup 23 70 shipping carton contents 27 site requirements 24 Smart Update Manager 61 65 space and airflow requirements 24 specifications environmental 78 specifications server 78 SPP 65 static electricity 77 storage controller 34 37 support 81 supported operating systems 71 system battery 73 system board components 9 system board LEDs 12 system components 6 system maintenance switch 11 T Taiwan battery recycling notice 75 technical support 81 telephone numbers 81 temperature requirements 24 78 TMRA recommended ambient operating temperature 24 TPM Trusted Platform Module 50 52 TPM connector 9 troubleshooting 72 Trusted Platform Module
31. A Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 92 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Index 93 Index A access panel 19 Active Health System 61 62 ACU Array Configuration Utility 61 68 air baffle 19 20 airflow requirements 23 24 Array Configuration Utility ACU 68 ASR Automatic Server Recovery 69 authorized reseller 81 auto configuration process 67 Automatic Server Recovery ASR 69 Basic Input Output System BIOS 61 69 battery 73 BIOS Basic Input Output System 61 69 BIOS upgrade 61 69 boot options 67 BSMI notice 75 buttons 6 C cables 54 cabling 54 59 cabling drive 54 56 57 cabling DVD ROM drive 58 cabling 54 56 57 cabling hotplug SAS drive 56 57 cabling non hotplug drive 54 cabling non redundant power supply 59 cabling optical drive 58 cabling redundant power supply 60 cache module 14 Canadian notice 75 capacitor pack 38 Care 23 65 Change Control 71 components identification 6 configuration of system 61 connectors 6 contacting 81 controller 37 controller options 37 crash dump analysis 11
32. AUTION After the server is powered down wait for 30 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED flashes after 30 seconds do not remove the cable from the cache module The cache module is backing up data Data will be lost if the cable is detached when the amber LED is still flashing ES IMPORTANT The capacitor pack might have a low charge when installed If the pack does have low charge a POST error message appears when the server is powered up indicating that the capacitor pack is temporarily disabled No action is necessary The internal circuitry automatically recharges the capacitors and enables the capacitor pack This process might take up to 4 hours During this time the cache module functions properly but without the performance advantage of the capacitor pack Installing a storage controller HP recommends installing the storage controller option in a full height expansion slot for better cable routing E IMPORTANT For additional installation and configuration information see the documentation that ships with the option To install the component Hardware options installation 37 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove server from the rack on page 17 Rem
33. Diagnostics on page 64 Online and Offline HP Insight Remote Support software on page 65 HP Insight Online Erase Utility on page 64 Scripting Toolkit on page 65 Online HP Service Pack for Proliant on page 65 Online and Offline HP Smart Update Manager on page 65 Online and Offline HP ROM Based Setup Utility on page 66 Offline HP Smart Storage Administrator on page 68 Online and Offline Option ROM Configuration for Arrays on page 68 Offline ROMPag utility on page 69 Offline HP product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating system Software and configuration utilities 61 iLO enables and manages the Active Health System on page 62 and also feature
34. HP Proliant DL320e Gen8 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems This document is intended for experienced IT professionals or end users with no or prior hardware setup experience HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 682822 002 October 2013 Edition 2 O Copyright 2012 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel Xeon Pentium and Intel Core are trademarks of Intel Corporation in the U S and other countries Contents er ar AA TT 6 Front panel components eene eene ee nene 6 Front panel LEDs and buttons eire reiten teri Ee 7 Rear panel components 8 Rear panel LEDs and buttons sisi 8 System en daan
35. HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 81 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits
36. O FEST UA SE SO Is iS BAE SpA gr APS HPO 0 260 WAS 23 BP ASA TAS AGO oder 25 MUS TIA uper 2 HIS 80 047 HEE WSC a UF FSS VA A2 o HPE VELE VA ESS 99 SL MHA Sa FES 9 1 Illustrated Parts Catalog EAO RSL Ct CSR SES Xe 2 210 3 OS SAA HHO 75 5125 50 0 04 AAA 2210 e 85H 82 7 180 APSE 710 2 SA HE 4427 50 758 FE 9840 0 SSA HP 7 AS HE ISH Ase CSS 350 Ay st FES HPS SHEA FS CSR FED S HSE AA 214 CH BBO Bry st PES HPS HERO spe 390 ABE 717 u s SAA 21 591 0 HPS OF SLI ol Y 20 LYS HES ASE ZA MRO do AA FAS SFA SLC 2 Bray st BES QE 4 HPI DAI SEA HH HSS APS 9244 12 AE Fell SS HPS TE ESY FS HH Hgg 8 SSAA Y AAS 23 4 Sa zx 2 7800 t APA St 2 27 ASAAO ESSAS 50 119 2 No cap HP 2 AFO E hitp www hp com go selfrepair S H ASA A Support and other resources 88 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller BSMI Bureau of Standards Metrology and Inspection GE Conformit Europ enne European Conformity CSA Canadian Standards Association CSR Customer Self Repair DDR dou
37. TPM 50 52 U UIDLED 7 uninterruptible power supply UPS 25 updating the system ROM 70 UPS uninterruptible power supply 25 USB support 69 utilities 61 68 utilities deployment 61 65 66 V ventilation 23 Version Control 71 warnings 25 26 website 81 Index 96
38. a fase de diagn stico HP los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mis
39. able clip on the front chassis Route the optical drive cable along the side of the system board and then connect the cable to the system board c Connect the four pin 1x4 power supply cable to the power connector of the optical drive cable Hardware options installation 42 Four bay LFF drive model 10 Install the access panel on page 19 11 Doone ofthe following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Power server on page 16 Memory options Hardware options installation 43 We IMPORTANT This server does not support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The server memory subsystem supports UDIMMs only UDIMMs represent the most basic type of memory module and offer lower latency and relatively low power consumption but are limited in capacity The server supports dual rank PC3 10600E PC3 12800E DDR3 ECC DIMMs operating at 1333 or 1600 MHz speed Depending on the processor model and the number of DIMMs installed the memory clock speed might be reduced to 1333 or 1066 MHz For more information see General DIMM slot population guidelines on page 45 HP
40. addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare
41. al occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow an
42. and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e Leave a minimum clearance of 63 5 cm 25 inches in front of the rack e Leave a minimum clearance of 76 2 cm 30 inches behind the rack e leave a minimum clearance of 121 9 cm 48 inches from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet A CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components might cause changes in airflow through the rack and across the servers To maintain airflow cover all gaps with blanking panels AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 series racks provide proper server cooling from flow through perforations in the front and rear doors that provide 6476 open area for ventilation
43. and capacitor pack CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To install the component 1 2 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Hardware options installation 38 o Remove the server from the rack on page 17 4 Remove the access panel on page 18 5 Remove the PCI riser cage on page 20 CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 6 Connect the capacitor pack cable to the cache module 7 Install the cache module on the storage controller Install the storage controller Installing a storage controller on page 37 Route the capacitor pack cable towards the front chassis For more information on the capacitor pack cabling in different drive configurations see Storage cabling on page 54 10 Install the capacitor pack a Insert the cable end of the capacitor pack in the holder Hardware options
44. at 200 V to 240 V AC input HP 460 W CS Gold Hot plug Power Supply 92 efficiency Input requirements Rated input voltage Rated input frequency Rated input current Rated input power Power supply output Efficiency Rated steady state output power Maximum peak power 100 V AC 240 V AC 50 Hz 60 Hz 6 A 3 A 526 W at 100 V AC 505 W at 200 V AC Not less than 87 5 at 100 load Not less than 89 5 at 50 load Not less than 87 5 at 20 load 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output HP 460 W CS Platinum Plus Hot plug Power Supply 94 efficiency Specification Input requirements Rated input voltage Rated input frequenc Rated input current Rated input power Power supply output Efficiency 100 V AC 240 V AC 50 Hz 60 Hz 509 W at 100 V AC 495 W at 230 V AC Not less than 89 at 100 load Not less than 92 at 50 load Not less than 90 at 20 load Specifications 79 Rated steady state output power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Maximum peak power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specif
45. atest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization software support for Proliant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website hitp www hp com go pcn Software and configuration utilities 71 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on Proliant servers and server blades To view the guide select a language English http www hp com support Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr
46. automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 63 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 63 HP Insight Diagnostics Online Edition is a web based
47. ble data rate EMI electromagnetic interference FBWC flash backed write cache Acronyms and abbreviations 89 FLA Federal Communications Commission HP CS HP Common Slot power supply HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NYRAM nonvolatile memory ORCA Option ROM Configuration for Arrays Acronyms and abbreviations 90 PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PXE preboot execution environment RBSU ROM Based Setup Utility RDIMM registered dual inline memory module RDP Rapid Deployment Pack RF radio frequency RFI radio frequency interference RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor Acronyms and abbreviations 91 SPP HP Service Pack for Proliant SSA HP Smart Storage Administrator TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VC
48. ctions see the OS documentation Z CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 53 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website hitp www hp com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling The FBWC solution is a separately purchased option This server supports FBWC module installation on the system board or on a storage controller Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section Four bay LFF non hot plug
49. d improper cooling that can lead to thermal damage Rack warnings WARNING reduce the risk of personal injury or damage to the equipment be sure thot e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended Setup 26 WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Identifying the contents of the server ship
50. e F8 key Select the Network menu Click the Network Interface Adapter field To change the setting to ON press the spacebar To save the new settings press the 10 key Select the File menu and then to close iLO RBSU click Exit NOUR WRN To confirm exiting iLO RBSU click OK The server automatically reboots 27 IMPORTANT If the iLO RBSU settings are reset to the default values access to the machine will be lost Access the physical machine and then set the Network Interface Adapter field to ON HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 52 3 Enabling the Trusted Platform Module on page 52 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 66 For more information about RBSU see the HP website http www hp com support rbsu TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com A CAUTION Always observe the guideline
51. ease jury 9 latches and sliding the server into the rack The sliding rails could pinch your fingers 4 Pull down the quick release levers on each side of the server Extend the server on the rack rails until the server rail release latches engage If the server does not extend from the rack use a T 25 Torx screwdriver to loosen the screws located within the lever housing 6 After performing the installation or maintenance procedure slide the server into the rack For more information see the documentation that ships with the rack mounting option Connect the peripheral cables Connect each power cord to the server 9 Connect each power cord to the power source Remove the server from the rack Z WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails Operations 17 E IMPORTANT The requirement of extending or re
52. ent diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see the HP website http www hp com go insightremotesupport The HP Insight Remote Support Release Notes detail the prerequisites supported hardware and associated operating systems The release notes are available on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is included as part of HP Warranty HP Care Pack Service or HP contractual support agreement Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support Proliant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server
53. eous firmware and software deployment for multiple remote targets in both GUI and modes Improved deployment performance Local online deployment of HP ProLiant servers and enclosures Remote one to many online deployment of HP ProLiant servers and enclosures Local offline firmware deployments with HP Support Pack for Proliant deliverables Remote offline deployment when used with the Scripting Toolkit HP ProLiant Gen8 and later iLO Virtual Media or PXE booted media GUI or CLI scripts with extensive logging Remote command line deployment Support for updating firmware on network based targets such as the OA iLO through the Network Management Port VC Ethernet and Fibre Channel modules and 3Gb 6Gb SAS BL Switch interconnects on HP ProLiant servers For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu U
54. equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility A CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits e Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating e not use common power outlet strips for this equipment e Provide a
55. erial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Produd ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant Gen8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimal configuration for an unconfigured system Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab For supported controllers provides access to additional features For more information about HP SSA see the HP website http www hp com
56. fz IA 118 HIE en EHP RAT 45 455 C gt NATOETS HIER 3950 ASFA NA HEEE EHPICRA UL CC ED Mim eR 23 5515 E E lt HP DRA BRENT HARIAN HATS EEE SHPBASHEBELET Support and other resources 86 EP BITS HP XP ATHENS CSR DURA RE ARIES AN EIR SR T BOUE RE CR E HP GX HP ARS dm RARE EER CSR ARES RHEE HP A TEA APRA CSR BBE Pu AE HP SHAH MAM ABRE MEDA TER ENEA Tid MRE EX HP MARE BA IRT 35 KE HP BEER Sk AS FUA ALE FA RE HP ERRE 6 ATMERARENBE HP FRAME S CSR ERRE DIERRE MARTE RINSE EFRR WEY CEARA En ABE HALL BB Bid A HP CSR BBIE ZIE AUTRE PIB EE US 4 MRK HSA HP PEARL GH 5 EBA DEAS BIZA PP BIA RICH AIEE SEREIA EARTE 3 AAA RA FE RR FZ SAB THEMES ARAM Wa HP Pah http www hp com go selfrepair E Marat 7 RES APAIZ CSR DESSE ASIA ERG BETS EA ANTE HP
57. g on page 63 At the 1 Start screen click the Configure and Install button Setup 29 f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 70 For more information on using these installation methods see the HP website http www hp com go ilo Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 30 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components
58. g the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP Proliant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Le
59. gacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU Software and configuration utilities 69 e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers E IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 63 and its Configure and Install feature to install the
60. go hpssa Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations Software and configuration utilities 68 The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updatin
61. gure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed Drives used RAID level ro ees 3 4 5 or 6 RAID 5 More than6 0 que To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following e Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key e Force a PXE Network boot by pressing the 12 key Software and configuration utilities 67 Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 2 3 4 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the s
62. heral cables and power cords to the server Setup 27 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top To install the server in an HP Compag branded Telco or third party rack 1 Install the server and cable management arm option into the rack See the documentation that ships with the Quick Deploy Rail System 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 8 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 3 Connect the power cord t
63. ications 80 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the
64. information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin The server supports FBWC FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack fully charges in approximately 5 minutes If a system power failure occurs a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the dota The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the storage drives CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the capacitor pack while an array capacity expansion RAID level migration or stripe size migration is in progress C
65. ing 57 mm pem Capacitor pack cable Optical drive cabling e LFF drive cage model mm emm Optical drive power cable Optical drive SATA cable e SFF drive cage model Cabling 58 Hem __ __ O Optical drive power cable Optical drive SATA cable Power supply cabling Nonredundant power supply cabling RE 24 pin power supply cable 4 pin power supply cable Cabling 59 Redundant power supply cabling 24 pin power supply cable ae 26 RPS cable 3 4 pin power supply cable CAUTION The default and redundant power supplies in the server must have the same output power capacity Verify that all power supplies have the same part number and label color The system becomes unstable and might shut down when it detects mismatched power supplies e rl Cabling 60 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 61 Online and Offline Active Health System on page 62 Online and Offline Integrated Management Log on page 63 Online and Offline Intelligent Provisioning on page 63 Offline HP Insight
66. ion on modifying the controller default settings see the documentation on the Documentation CD For more information on automatic configuration see the HP ROM Based Setup Utility User Guide on the Documentation CD or the IO Management Engine Information Library http www hp com support rbsu Installing the operating system This HP Proliant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods Intelligent Provisioning The iLO Management Engine is new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote a b n Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button During server POST press the F10 key Complete the initial Preferences and Registration portion of Intelligent Provisionin
67. len worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier vur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning
68. mble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 cm Remove the access panel on page 18 Remove the air baffle Remove the battery Locate the battery on the system board System board components on page 9 System battery replacement 73 ES IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery replacement 74 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manvfacturer Hewlett Packard Company Add
69. mo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 84 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderde
70. more of the following conditions power supplies exists only e Power is unavailable e Power supply failed e Power supply is in standby mode e Power supply error 0000 n eg 91 d Description PCI riser connectors SD card slot System maintenance switch NMI header SATA connector Mini SAS connector 4 pin power supply connector Front panel connectors Internal USB connector System battery Component identification 9 Description For more information on the riser board slots supported by the onboard PCI riser connectors see PCle riser board slot definitions on page 10 DIMM slot locations DIMM slots are numbered sequentially 1 through 4 for the processor The supported AMP modes use the letter assignments for population guidelines PCle riser board slot definitions The transfer rate of the PCle riser board slot 2 depends on the processor model installed The slot can either run PCle2 5 GT s or PCle3 B GT s rate e Intel Xeon Processor E3 xxxx Series Intel Core i3 Processor Series Intel Pentium G2120 G2100T and G630 Slot number length i EA link width e link width e Intel Xeon Processor E3 xxxxV2 Series Component identification 10 AL NEC Connector link width e link width System BEN switch ELE No function On iLO security is disabled Off
71. moving the server from the rack when performing installation and maintenance procedures depends on the rail system used e lf using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack e lf using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack To remove the server from HP Compag branded Telco or third party rack 1 Power down the server on page 16 Disconnect all peripheral cables and power cords from the server rear panel 2 3 Extend the server from the rack on page 16 4 Remove the server from the rack For more information see the documentation that ships with the rack mounting option 5 Place the server on a sturdy level surface Remove the security bezel optional To access the front panel components unlock and then remove the security bezel Remove the access panel Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 16 2 Remove all power Operations 18 a Disconnect each power cord from the power sou
72. nt 3 Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fastflashing red 4 Hz cycles per sec Power fault 4 NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off 2 No network activity Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected To identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Component identification 7 Rear panel components 0000000 Description Slot 1 x8 4 1 Ho CEE SY TT Video comer 9 USB connectors For more information on the riser board slots supported by the onboard PCI riser connectors see PCle riser board slot definitions on page 10 Rear panel LEDs and buttons 1 NIC link LED Green Link exists Off No link exists Component identification 8 mm 2 NIC status LED Green Activity exists Flashing green Activity exists Off No activity exists 3 UID LED button Blue Identification is activated Flashing blue 2 System is being managed remotely Off Identification is deactivated Power supply LED Green Normal for hot plug HP CS Off One or
73. o Install the server into the rack Installing the server into the rack on page 27 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 16 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed after BitLocker M is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module i dx pe gt When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Hardware options installation 52 6 Press the Esc key to exit the current menu or press the 10 key to exit RBSU 7 Rebootthe server 8 Enable the TPM in the OS For OS specific instru
74. o the rear of the server 4 When using a hotplug HP CS power supply use the strain relief clip from the server hardware kit to secure the power cord 5 Connect the power cord to the power source Setup 28 WARNING reduce the risk of electric shock damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Powering on and selecting boot options Y Connect the Ethernet cable Press the Power On Standby button During the initial boot o To modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language If you do not need to modify the server configuration and are ready to install the system software press 10 to access Intelligent Provisioning NOTE If an HP Smart Array controller has been added is embedded in the system the controller defaults to a RAID configuration based on the size and number of drives installed For more informat
75. obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 85 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte f
76. occurred during the backup On On The cache module microcontroller has failed Component identification 14 Fan locations ACEC 15 Component identification Operations Power up the server 1 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed We IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to en
77. on and then locate the product by name or product category Single rank and dual rank DIMMs DIMM configuration requirements are based on these classifications e Single rank DIMM One set of memory chips that is accessed while writing to or reading from the memory Dual rank DIMM Two single rank DIMMs on the same module with only one rank accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 CB Memory subsystem architecture The memory subsystem in this server is divided into channels The processor supports two channels and each channel supports two DIMM slots The server supports a maximum of 32 CB using 2 4 GB and 8 GB single rank or dual rank UDIMMs DIMM slots are identified by number and by letter Letters identify the population order Slot numbers are reported by ROM messages during boot and are used for error reporting For the DIMM slot locations see DIMM slot locations on page 10 General DIMM slot population guidelines e server has four memory slots e server supports two channels with two DIMM slots per channel Hardware options installation 45 Memory channel 1 consists of the two DIMMs that are closest
78. ons Operating 10 C to 35 50 F to 95 F Nonoperating 30 C to 60 C 22 to 140 F Relative humidity noncondensing Operating maximum wet bulb 10 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 576 to 9576 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server specifications Height 4 32 cm 1 70 in in Depth for models with LFF drive cage 75 00 cm 29 50 in Depth for models with SFF drive cage 69 90 cm 27 50 in Width 43 46 cm 17 11 in Weight approximate range 10 00 kg to 24 00 kg 22 00 lb to 53 00 lb Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 350 W 1U Factory Integrated Power Supply e 460 W CS Gold Hot plug Power Supply 92 efficiency e 460 W CS Platinum Plus Hot plug Power Supply 94 efficiency HP 350 W 1U Factory Integrated Power Supply Input requirements Rated input voltage 100 V AC 240 V AC 50 Hz 60 Hz Specifications 78 Rated input current Rated input power Power supply output Efficiency Maximum peak power 430 Wat 115 V 430 W at 230 V Not less than 82 at 100 load Not less than 85 at 50 load Not less than 82 at 20 load 400 W at 100 V to 120 V AC input 400 W
79. ornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair 0321 SERI Fae U BORED Gh DEM 4517 SHI 1 13 U EF m EAT 4 HPEH ERRTFREE HIZO BEER SEF EURO 238 U EU ET BA AARI LILIVATMYAOBM LE SERA HPI SERES EAR 25 Iik TOBEY ERI AZAR EI FR DASVI LILIVATHERCH gt SMBR COMMENDAZVI LILIVAPT RCS SRRI DUT 4 Lt 5 IET EXA BO BUTS ARBREBBLCTWKE lt CER lt REV EXZEBISTCEMGCERT ik AASY LILIVAPTACLHVECA 51 01 14 HE amp 2 S6 MESE DIDA 393 0 71214 SBBRMAAZSYI LILIVAP Ml o Tit lt 5126049 MC gt TIE iEn A 18147 72 lt 1 EANES amp 2129 EU ET 214 FERRO
80. ove the access panel on page 18 Install the storage controller Expansion board options on page 47 Connect all necessary internal and external cabling to the storage controller For more information on these cabling requirements see the document the ships with the option For internal cable routing information in different drive configuration see Storage cabling on page 54 Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Install the drives Drive options on page 31 CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up server on page 16 For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC UG ProliantServers en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support Installing the FBWC module
81. ping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord e Printed setup documentation Documentation CD and software products e Rack mounting hardware kit and documentation optional You need the following items for some procedures e 1 25 Torx screwdriver to use on the screws located inside the server quick release levers e T 10 T 15 Torx screwdriver Flathead screwdriver for dedicated iLO module installation e Hardware options e Operating system or application software Installing hardware options Install any hardware options before initializing the server For options installation information see the option documentation For server specific information see Hardware options installation on page 31 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Use the following information when connecting perip
82. power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the drive carrier Hardware options installation 32 5 nstall the drive in the carrier 6 Install the drive Connect each power cord to the server Connect each power cord to the power source Power up the server on page 16 Installing a hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Remove the drive blank Hardware options installation 33 Prepare the drive Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 13 Mini SAS cable option To connect the cable option 1 2 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove server from the rack on page 17 Remove the access panel on page 18 Remove the PCI riser cage on page 20 Hardware options installation 34 6 Connect the Mini SAS cable to the storage controller Install the storage controller Installing a storage controller on page 37 Route the Mini SAS cable along the side of the system board towards the fron
83. prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 77 Specifications Environmental specificati
84. rce b Disconnect each power cord from the server Do one of the following o Extend the server the rack on page 16 o Remove the server from the rack on page 17 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch Install the access panel 1 2 di Place the access panel on top of the server with the locking latch open Allow the panel to extend past the rear of the server by approximately 1 25 cm 0 5 inch Press the locking latch The access panel slides to a closed position Use a T 15 Torx screwdriver to tighten the security screw on the locking latch Remove the air baffle CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component LA 2 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Operations 19 5 Remove the air baffle Install the air baffle 1 Place the air baffle on
85. re Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fou
86. ress 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e Russia 125171 16A crp 3 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 yn 36 1 722 723 375 17 392 28 18 375 17 392 28 21 e HP Kazakhstan TOO 050040 28B 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K 28 7 727 355 35 50 7 727 355 35 51 Manvfacturing date The manvfacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 75 Valid date formats include the following e YWW where v indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by O 2011 by 1 2012 by 2
87. riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 83 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte
88. rni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 82 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese
89. rt and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system Software and configuration utilities 62 The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website hitp www hp com go
90. s Agentless Management All key internal subsystems are monitored by iLO SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed HP Insight Remote Support software on page 65 is also available in HP iLO with no operating system software drivers or agents Using iLO you can do the following Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from iLO regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO interface e Subscribe to HP Insight Remote Support software without installing any drivers or agents For more information about iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health andservice alerts e Easy expo
91. s in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines e not remove an installed TPM Once installed the TPM becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features e When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board e attempt to remove an installed TPM from the system board breaks disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 50 When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board WARNING To reduce the risk of personal injury electric shock or
92. sing RBSU To use RBSU use the following keys To access RBSU press the F9 key during power up when prompted To navigate the menu system use the arrow keys To make selections press the Enter key To access Help for a highlighted configuration option press the F1 key Software and configuration utilities 66 ES IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the utility in most cases automatically configures the array to default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically confi
93. sk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Use the Erase Utility to erase drives and Active Health System logs and to reset RBSU settings Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Donoterase does not erase drive operations e Reset erases the master boot record for the drives so they are no longer bootable e Secure erase performs an overwrite pattern erase so no data is recoverable After selecting the appropriate option click Erase A Confirm Erase window is displayed prompting you to confirm or cancel the Erase Software and configuration utilities 64 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent ev
94. t Log 61 63 Insight Diagnostics 64 70 installation services 23 27 installation server options 27 31 installing hardware 27 31 installing operating system 29 Integrated Lights Out iLO 61 63 Integrated Management Log IML 63 Intelligent Provisioning 61 63 64 J Japanese notice 75 L LED internal health 7 LED system power 7 LEDs drive 13 LEDs front panel 7 13 LEDs 7 LEDs rear panel 8 LEDs troubleshooting 72 LEDs unit identification UID 7 M memory 43 44 memory options 43 memory subsystem architecture 45 Mini SAS cable 34 N non hot plug drives 32 non hot plug drives installing 32 O operating system crash 69 operating system installation 29 71 operating systems 71 optical drive 40 58 optimum environment 23 Option ROM Configuration for Arrays ORCA 61 68 options installation 23 27 31 ORCA Option ROM Configuration for Arrays 61 68 P part numbers 75 passwords 52 PCI riser board expansion slot definitions 10 PCI riser cage 20 21 PCI riser cage installing 21 PCI riser cage removing 20 PDU power distribution unit 25 phone numbers 81 POST error messages 72 power cabling 59 power distribution unit PDU 25 power requirements 25 powering down 16 powering up 16 preparation procedures 16 problem diagnosis 72 R rack installation 23 rack resources 23 rack warnings 26 RAID configuration 37 68 RBSU ROM Based Setup Utility 61 66 67
95. t chassis and then connect the cable to the drive backplane o Full height controller connection t 94 TAA a C eC C Hardware options installation 35 o Low profile controller connection 9 10 Connect the rest of the drive cables required in this drive configuration For more information see Storage cabling on page 54 11 Install the access panel on page 19 12 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 13 Install the drives Drive options on page 31 CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 14 Connect each power cord to the server 15 Connect each power cord to the power source Hardware options installation 36 16 Power up the server on page 16 Controller options The server ships with an embedded Smart Array 1 201 controller For more information about the controller and its features see the HP Dynamic Smart Array RAID Controller User Guide on the HP website http www hp com support DSA_RAID UG To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en For more
96. ter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack Operations 16 E IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used e If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack e lf using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack To extend the server from an HP Compag branded Telco or third party rack 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is jury quip g adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail rel
97. to the processor Memory channel 2 consists of the two DIMMs that are located farthest from the processor White DIMM slot indicate the first slot of a channel 3 A 1 B Memory speed support depends on the type of processor installed See the technical specification of the installed processor for more information The server supports up to 1600 MT s ECC UDIMMs The server supports up to 32 GB 4x8 GB UDIMMs The server does not support RDIMMs o Non ECC UDIMMs o Elpida DIMMs When installing DIMMs o Populate the DIMM slots in this sequence 3 A 1 B 4 C 2 D o Use HP qualified UDIMMs For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator Installing a DIMM 1 2 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the air baffle Open the DIMM slot latches Hardware options installation 46 7 8 9 10 11 12 p Install the DIMM Install the air baffle on page 20 Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack
98. top of the server Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 4 Power up the server on page 16 Remove the PCI riser cage To remove the component Operations 20 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 16 o Remove server from the rack on page 17 Remove the access panel on page 18 Disconnect all cables connected to existing expansion boards Loosen the PCI riser cage thumbscrews GM Lift the PCI riser cage to unseat the PCI riser boards Install the PCI riser cage CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage 1 Align the PCI riser cage with the guide pin located on the chassis and then press down the PCI riser cage Operations 21 2 Tighten the PCI riser cage thumbscrews Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 5 Power up the server on page 16 Operations 22 Setup

Download Pdf Manuals

Related Search

Related Contents

Samsung LW17N23W Käyttöopas  Phonix PB40SPKB  1000 watt power inverter with usb charging ports instruction manual  GRUPPI TERMICI CYLINDER KITS GROUPES THERMIQUES  DLS.500  総合カタログ    Point of View VGA-560TI-A1 NVIDIA GeForce GTX 560 Ti 1GB graphics card  Sony RHT-G1000 User's Manual  Life Fitness C1 / C3 Exercise Bike User Manual  

Copyright © All rights reserved. Failed to retrieve file