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HP ProLiant ML350 Gen9 Server User Guide

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1. EEE Uta USE ced 122 Preventing electrostatic discharge 122 Grounding methods to prevent electrostatic discharge 122 SOL PRIORI 122 Environmental nenne 123 SCINS eE ee oa E E 123 Power supply specifications eene nennen nennen nennen enn nns 124 HP 500W Flex Slot Platinum Hot Plug Power SUppll inizi iii 124 HP 800W Flex Slot Platinum Hot Plug Power Supply 125 rien 126 Before you contact i 126 HP contact Sen 126 Customer Self Repair 40 nennen nennen nennen rne enne tren eene enne eene enne enne nnns 126 Acronyms OM gt ee ee haroa 134 n usen HH 138 M RIO P ae eer ere RO O E E TOT 139 Contents 5 Contents 6 Component identification Front panel components model Tower orientation Wm SFF SAS SATA drives e 32 Component identification 7 model Rack orientation 1 i erp 47 7
2. CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling AN CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors If 42U rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rac
3. Flexible boot control This feature enables you to do the following e Boot Options o Browse all FAT16 and FAT32 file systems o Select an X64 UEFI application with an EFI extension to add as a new boot option such as an OS boot loader or other UEFI application Software and configuration utilities 110 The new boot option is appended to the boot order list When you select a file you are prompted to enter the boot option description which is then displayed in the Boot menu as well as any optional data to be passed to an EFI application Boot to System Utilities Toward the end of the boot process the boot options screen appears This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can access the System Utilities by pressing the F9 key e Choose between supported modes Legacy BIOS Boot Mode Boot Mode IMPORTANT If the default boot mode settings are different than the user defined settings the system may not boot the OS installation if the defaults are restored To avoid this issue use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings For more information see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Restoring and customizing configuration settings You can reset all configuratio
4. The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If the server is in a tower configuration do the following Hardware options installation 63 a Unlock and remove the tower bezel b Place the server on the side Hardware options installation 64 Remove the access panel on page 24 If the server is in a rack configuration do the following 4 a Extend the server from the rack b Remove the access panel on page 24 Remove the blanks from boxes 1 and 2 5 65 Hardware options installation If the server is installed in a rack and has the SID option installed then extend the SID module 6 y 4 1 ARBAB CY NN CV a av ide Remove the panel covers above boxes 1 and 2 7 ANGE OC NOU ORE MA JEEE DN 66 Hardware options installation 8 Remove the divider between boxes 1 and 2 10 If extended slide the System Insight Display back into the slot Hardware options installation 67 11 12 13 14 15 16 17 lt Connect the SFF media power cable If the server is in a tower conf
5. Return the server to an upright position c Install the tower bezel 3 If the server is in a rack configuration do the following Operations 28 a Install the access panel Install the air baffle on page 28 b Slide the server into the rack 4 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Remove a fan Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the access panel on page 24 Locate the fan to be removed Remove a fan Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage We IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table Hot plug fans on page 21 Remove the fan cage Operations 29 We IMPORTANT When installing or replacing server components one or more fans might need to be removed To prevent an orderly or immediate server shutdown HP highly recommends powering down the server during these proce
6. Support Plus Support Plus 24 http www hp com services carepack Optimum environment When installing the server select a location that meets the environmental standards described in this section Space and airflow requirements Tower server In a tower configuration leave at least a 7 6 cm 3 in clearance space at the front and back of the server for proper ventilation Setup 33 Rack server To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e leave a minimum clearance of 85 09 cm 33 5 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow
7. fan location 29 30 fans removing 29 features 7 113 firmware update 109 115 firmware upgrade utility troubleshooting 117 firmware updating 109 115 firmware upgrading 115 flexible boot control 110 front panel components 7 front panel LEDs 10 G graphics card option 79 grounding methods 122 grounding requirements 35 H hardware options 45 hardware options installation 36 45 Index 139 health driver 113 help resources 126 hotplug drive 77 HP Care Pack Services 33 116 HP contact information 126 HP Flexible Smart Array Controller 84 101 HP iLO 104 HP Insight Diagnostics 108 HP Insight Diagnostics survey functionality 108 HP Insight Online 104 107 HP Insight Online direct connect 107 HP Insight Remote Support software 107 116 HP RESTful API 106 112 HP Service Pack for Proliant 104 108 109 HP Smart Array controller 72 86 HP Smart Storage Administrator HP SSA 113 HP Smart Storage Battery 87 HP Smart Update Manager overview 104 109 HP SmartMemory 50 HP technical support 116 126 HP website 126 identifying components 7 iLO Integrated Lights Out 104 105 106 IML Integrated Management Log 104 106 Insight Diagnostics 108 115 installation services 33 Integrated Lights Out iLO 104 106 Integrated Management Log IML 106 Intelligent Provisioning 104 107 108 internal cables 99 J Japanese notice 120 L LFF backplane 94 LFF drive cage 94 M maintenance guidelines 115
8. g zl Box 6 E EE 2 ole i z 1 8 Le A C1 5 zh 2 lua io 3 mM BC lt 3 e 5 1 exist d 8 ewe 8 1 E I B T ILE Vin ba al Eel e drives Component identification 19 Tower orientation or N o o Dis o om co a 20 5 3 Ts Eum o D 9 o DC o ae Rack orientation E d sa EE EI MIL EL cL Hot plug drive LED definitions When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive Component identification 20 To Tao n DD Solid blue The drive is being identified by a host application ae Flashing blue The drive carrier firmware is being updated or requires an update p Of No drive drive not remove a white Do not remove LLLI MN NN drive Removing the drive causes one or more of the logical drives to fail Removing the drive does not cause a logical drive to fail drive is a member of one or more logical drives a green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extensi
9. k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediant
10. system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Usethe iLO Virtual NMI feature e Short the NMI header System board components on page 13 For more information see the HP website http www hp com support NMI DIMM slots DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines sp De 6 CH2 F pM OT Ba eH 4 CH1 2 2 Bee __ NOTE The arrow indicates the front of the server Component identification 15 E 5 c a 5 of channel of channel of channel 12 to install isplay is available only as an option for rack configuration Using the System Insight D The HP System Insight Display SID 1 Press and release the panel 3 o o EOM eee A o s RAMONA ASTA AAA VONT noon ann rm Y OUR XR pH 16 Component identification After the display fully ejects rotate the display to view the LEDs 2 onmaga anomia h V NS EE PABA AR ANAC NTA AAA System Insight Display LEDs The HP SID LEDs represent
11. 27 Hardware options installation 73 6 Remove the fan cage on page 29 7 Install the HP Smart Array controller HP Smart Array controllers are not supported in PCle slot 5 Connect the common end of the Mini SAS Y cable to the HP Smart Array controller Route the two ends of the Mini SAS Y cable through the cable management clips and then connect them to the drive backplane o Cable routing if the HP Smart Array controller is installed in PCle slot 1 to 4 SFF configuration ll d 5 I i Hardware options installation 74 LFF configuration o Cable routing if the HP Smart Array controller is installed in PCle slot 6 to 9 SFF configuration Hardware options installation 75 10 11 12 13 14 15 16 17 LFF configuration Install the fan cage Install the air baffle on page 28 If the server is in a tower configuration do the following a Install the access panel Install the air baffle on page 28 b Return the server to an upright position c Install the bezel If the server is in a rack configuration do the following a Install the access panel Install the air baffle on page 28 b Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full powe
12. 8 4 1 for Processor 2 S Mem 6 8 I9 Ho far 10 11 12 14 15 16 17 18 20 21 22 Component identification 11 Rear panel LEDs NIC activity LED Green or flashing green Network activity Off No network activity 2 NIC link LED Green Linked to network Off No network connection 4 iLO link LED Green Linked to network Off No network connection 5 iLO activity LED Green or flashing green Network activity Off No network activity UID LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cycle per sec iLO manual reboot sequence initiated e 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated 3 Power supply LED 4 Green Normal Off One or more of the following conditions exists Power is unavailable Power supply failed Power supply is in standby mode Power supply exceeded current limit Component identification 12 System board components 000000 em Description slot9 PCle3 x8 4 1 for Processor 2 Micro SD card slot slot3 PCle3 x16 16 8 4 1 for Processor 1 Component identification 13 Hem System battery System maintenance switch NMI header TPM connector HP Smart Storage Battery connector Off iLO security is enabled On iLO security is disabled Off System configuration can be changed On System configuration is
13. B140i Controller For more information about the storage controller and its features select the relevant controller user documentation on the HP website http www hp com go smartstorage docs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support Installing the HP Flexible Smart Array Controller option An HP Flexible Smart Array Controller Mini SAS cable option is required to install an HP Flexible Smart Array Controller option 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the access panel on page 24 Remove the fan cage on page 29 Remove the screws and cable clips from the system board Hardware options installation 84 6 Install the Flexible Smart Array Controller 7 Connect the Mini SAS cables from the drive backplane to the HP Flexible Smart Array Controller o configuration Hardware options installation 85 10 11 12 13 14 15 o LFF configuration Install the screws and cable clips on the system board Install the fan cage Install the air baffle on page 28 Install the access panel Install the air
14. DDR4 2133P R Capacity 8 GB 16 GB 32 GB Rank Single rank 2R Dual rank AR Quad rank Data width x4 4 bit x8 8 bit Maximum memory 2133 MT s speed 6 CAS latency P oe i 759 e type R RDIMM LRDIMM load reduced For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go gqs Installing a DIMM CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is powered up Hardware options installation 52 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 Power down the server on page 23 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack Remove the access panel on page 24 Remove the air baffle on page 27 Open the DIMM slot latches Install the DIMM 5 6 7 8 For more information about LEDs and troubleshooting failed DIMMs see System
15. For rack models extend the server from the rack 2 Remove the component drive cage blank WARNING To reduce the risk of personal injury from an electrical hazard do not remove more than one drive cage at a time Operations 31 SFF model o Ch M ae NI LFF model o Use a flathead screwdriver to remove the blank from box 32 Operations Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o o o 6 Hour Call to Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day e Software support o o o o Microsoft Linux HP ProLiant Essentials HP SIM and RDP VMware e Integrated hardware and software support o o o o e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website Critical Service Proactive 24
16. HP website http www hp com go ProLiantUEFI docs A physically present user can customize the certificates embedded in the UEFI BIOS by adding removing their own certificates Software and configuration utilities 111 Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an embedded UEFI Shell in the ROM The UEFI Shell environment provides an a command line prompt and a set of Clls that allow scripting file manipulation and system information These features enhance the capabilities of the UEFI System Utilities For more information see the following documents e UEFI Shell User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs e UEFI Shell Specification on the UEFI website http www uefi org specifications Embedded UEFI diagnostics The system BIOS in all HP ProLiant Gen9 servers includes an embedded UEFI diagnostics tool in the ROM The embedded UEFI diagnostics tool can run comprehensive diagnostics of the server hardware including processors memory drives and other server components For more information on the embedded UEFI diagnostics tool see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs HP RESTful API support for UEFI HP ProLiant Gen9 servers include support for a compliant System BIOS along with UEFI System Utilities and Embedded UEFI Shell
17. Offline HP RESTful API HP RESTful API support for HP iLO on page 106 Online and Offline Integrated Management Log on page 106 Online and Offline Intelligent Provisioning on page 107 Offline HP Insight Diagnostics on page 108 Online and Offline HP Insight Remote Support on page 107 HP Insight Online on page 107 Erase Utility on page 108 Offline Scripting Toolkit for Windows and Linux on page 109 356 Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating system iLO enables and manages the Active Health System on page 105 and also features Agentless Management All key internal subsystems are monitored by iLO If enabled SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4 regardless of the operating system software and withou
18. On Standby button 2 During the initial boot o To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the F10 key to access Intelligent Provisioning For more information on automatic configuration see the HP UEFI System Utilities User Guide on the HP website http www hp com go ProLiantUEFI docs Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 44 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Second processor option The server supports single processor and dual processor operation When processor 2 is installed fan 1 must also be
19. Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 121 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded su
20. baffle on page 28 If the server is in a tower configuration return the server to an upright position If the server is in a rack configuration slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 HP Smart Array Controller option An HP Smart Array Controller Mini SAS cable option is required to install an HP Smart Array Controller option N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD Back up all server data Power down the server on page 23 Do one of the following o Extend the server from the rack o Remove the server from the rack For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Hardware options installation 86 4 remove the access panel 5 Install the Smart Array controller Hue Se fm gehe BETS CONSU HP Smart Storage Battery To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server Rem
21. installed Refer to hot plug fans on page 21 CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number We IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor To install a processor 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack Remove the access panel on page 24 Remove the air baffle on page 27 Hardware options installation 45 7 Open each of the processor locking levers in the order indicated in the following illustration and then open the processor retaining bracket 8 Remove the clear processor socket cover Retain the processor socket cover for future use CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EAS
22. locked Off Power on password is enabled On Power on password is disabled Off Normal On ROM reads system configuration as invalid Off Set default boot mode to UEFI On Set default boot mode to legacy a Off Tower configuration On Rack configuration S3 S4 S8 Reserved Ex o 0 To access the redundant ROM set S1 55 and 56 to When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur Component identification 14 We IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a
23. pdf Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Software and configuration utilities 105 HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides co
24. rear of the server and then remove the base cover 10 Install the server base blank covers over the server base feet holes 11 Turn the server over and then remove the access panel on page 24 12 Remove the air baffle on page 27 13 Remove the fan cage on page 29 Hardware options installation 57 14 Locate the system maintenance switch on the system board 15 Configure position 10 of the system maintenance switch to ON for a rack configuration 6 8 10 12 16 Install the left and right security bezel ears with T 15 screws Hardware options installation 58 17 Install the tower bezel hinge covers i Hardware options installation 59 19 Install the rack server handles 20 Install the fan cage 21 Install the air baffle on page 28 22 Install the SID blank 23 Install the access panel on page 25 24 Install the server onto the rack rails and then slide the assembly into the rack NOTE For detailed instructions on installing the server into the rack see the Quick Deploy Rail System Installation Instructions included with the kit System Insight Display Option 1 Press the Power On Standby button Hardware options installation 60 The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server 2 Remove all power a Disconnect
25. recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 129 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan w
26. relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity Nonoperating 5 to 95 38 7 C 101 7 F maximum wet bulb temperature All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended e 5 Cto 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft 40 Cto 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 F per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ff The approved hardware configurations for this system are listed on the HP website http www hp com go proliant ASHRAE Server specifications Rack model 21 8 cm 8 58 in OoOO eame Specifications 123 7 769em 8028 Width 98024 Rackmodel __ Maximum 51 kg 112 4 lbs Power supply specifications Depending on installed options the server is configured with one of the following power su
27. server The server shuts down during the following temperature related scenarios 1 At POST and in the OS HP iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown 2 When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected Z CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU Component identification 22 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Wa IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode Th
28. the system board layout To view the LEDs access the HP Systems Insight Display on page 16 Using the Systems Insight Display Using the System Insight Display STATUS 2 5 Power applied Power not available Standby on not configured AMP mode disabled Amber Failover or invalid configuration Off Green AMP mode enabled Green Amber Off Power cap AMP Status Normal Amber DIMM error Off DIMM LEDs 17 Component identification Description All other LEDs Off Normal On Failed System Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated SID LEDs the system power LED and the health LED indicate system status Systems Insight Display System power LED and color LED Processor amber Amber One or more of the following conditions might exist Processor in socket X has failed Processor X is not installed in the socket Processor X is unsupported ROM detects a failed processor during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM E EM Red Green more DIMMs have failed DIMM DIMM amber DIMM in slot X is in a pre failure condition Overtemperature amber Amber Green The Health Driver has detected a cautionary temperature level Overtemperature amb
29. you to perform a wide range of configuration activities including e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Selecting a language launching other pre boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Scan the QR code located at the bottom of the screen to access mobile ready online help for the UEFI System Utilities and UEFI Shell For on screen help press Using HP UEFI System Utilities To use the System Utilities use the following keys Access System Utilities F9 during server POST Up and Down arrows Selec items Access Help for a highlighted configuration FI option Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell Default configuration settings are applied to the server at one of the following times e the first system power up e After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for access to the System Utilities each time the system is powered up
30. 2 13 Remove the divider between drive cages 1 and 3 and 2 and 4 If the server is in a tower configuration do the following a Install the access panel Install the air baffle on page 28 b Return the server to an upright position c Install the bezel If the server is in a rack configuration do the following a Install the access panel Install the air baffle on page 28 b Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button Hardware options installation 71 14 The server exits standby mode and applies full power to the system The system power LED changes from amber to green HP aman Array controller Mini SAS Y cable option Press the Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If the server is in a tower configuration do the following a Unlock and remove the tower bezel Hardware options installation 72 b Place the server on the side c Remove the access panel on page 24 4 server is in a rack configuration do the following a Extend the server from the rack b Remove the access panel on page 24 5 Remove the air baffle on page
31. 25 Extend the server from the recle sse aas eiae I o 26 Remove 27 Install thee 28 REMOVE 29 Enea aa 29 Removetle opticalidive ratti 30 Remove a component drive cage blank ape enn ta ER HAE online al AO 33 Optional installation services 33 Optimumienvironmenti iii 33 Space and airflow requirements eene eene enne enne enne 33 Temperature requirements nenne nnn nnne nnne 34 Power requirements 2 RES Peers e Fuse us Fuse ue Fue ues Fue us Cua ua Cua us ua ee ee 35 Electrical grounding 35 Server alt eee eee 35 Ideniibyira server shipping carton conio 36 edigio eci 36 Setting UPra 0WErSErVer4 icuicssri ni diesen EP 37 Installing Ine Seres intoa Tack EO ORDIN ODD DOM NOM IND MM 37 Rien 42 Installing systemi 43 Powering on and selecting boot options in UEFI Boot Mode ertet 44 Registering te Se Veloso as S DUO M MUNDI MN 44 Contents 3 ESA RR ROIO I IO IO 45 IE COR II I 4
32. 5 Second processor option 45 50 alza UM M Uc 50 Memory subsystem architecture nenne nenne 51 Single dual and quad rank DIMMS iii 51 kopulan orders E E 52 VCO IAA 52 EI SERE 52 Install the security bezel enne enne enne 54 Install the optical 54 CERCO RCA IAA 56 System Insight Display Option 60 SFE medidcag Ophion REN NN QR ANA 63 arr RR ud 68 HP Smart Array controller Mini SAS Y cable eene eene enne 72 Drivesoplions m PTTEER 76 bingo 76 77 Removing UO oo E EE E eee 78 Graphic card Optom i 79 svelta ae ona OCIO 83 Installing the HP Flexible Smart Array Controller option 84 HP Smart Array Controller option essen eene enne 86 FAP Smart Storage Battery eee ERE ERRARE 87 Installing a hot plug redundant fan erp 88 Eight b y SEF chive cogs Opli oMr E d OR Ed EM HM eee 91 Eight bay LFF drive backplane pei 94 HP Trusted Platform Module option eene ener enne enne 96 Installing t
33. 6A crp 3 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 yn 36 1 722 723 375 17 392 28 18 375 17 392 28 21 e HP Kazakhstan TOO 050040 yn 28B 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K 28 7 727 355 35 50 7 727 355 35 51 Manufacturing date The manufacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 120 Valid date formats include the following e where Y indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so forth e where indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeligine
34. AT ASAI SMH ER 9558 o ERAS SA BT EPTIBRIBUS ESHA he AMSA B TE ZZ FB HP BSR gt RR MA ERE mist Ai RU CRISI BR S MEME dii Rt HP SARS HES ATHERE SESHSHERUBRITSDUERS FAS I Sic CSR PH FALE EL LURK S AGE BIR RENE SBS TAE gt RHA TERIBIRRUS ABER CSR HARER HP AFAA 5 ALFER E ES Bl BR DRE EU TERRE I SC GBS ADR AIRES o HEERE HP B3 2600432753 SH 8 http www hp com go selfrepair Support and other resources 132 124 dx Te ASS Fe ACS 3299 20 TS WANS 58542 2 71 54 DA FEICS FSS OS ASSO SALIRE CI AS 7121 SOt HES MHA S lal FE MBIA BAA AA CSR HSS ASSO Fel7t BASHA HPS AS PES Suo APSA DAS FUSS SUC CSR F IA 59271 918148 2024 dix 2 7 AFER Att HPO 0 FSS WAS 238 SS o AH 50 CH St SSH 3 OH SP Sic 2124 ix 2 7 MER APSO BH O FESS 124 SE 7156625 SH ASAH HPO 0 260 WAS 88 BP ASA PES Al Sl oder LS 93301 uper 2 HIS RO 047 Ass WSC a UF Ho FS
35. Enter the product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots Software and configuration utilities 112 Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant Gen8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about HP SSA see the HP website hitp www hp com go hpssa utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPag USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The RO
36. HP ProLiant ML350 Gen9 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 781896 001 September 2014 Edition 1 Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation microSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc in the United States and other countries VMware is a registered trademark of trademark of VMware Inc in the United States and or other jurisdictions Contents Companen RO OOO III INIT 7 Front panel components 7 Front panel LEDs and bu
37. ILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Hardware options installation 46 9 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED orp 00000000000 1066206020659 82596606 ee Q 5 Q 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement 11 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resis
38. Integrated Management Log JSON JavaScript Object Notation LFF large form factor LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory PCle Peripheral Component Interconnect Express PDU protocol data unit POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack Acronyms and abbreviations 135 REST representational state transfer RoHS Restriction of Hazardous Substances RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SID Systems Insight Display SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSA HP Smart Storage Administrator TMRA recommended ambient operating temperature TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 136 UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager xHCl Extensible Host Controller Interface Acronyms and abbreviations 137 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include th
39. MPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system failsafe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Software and configuration utilities 113 Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionalit
40. Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage Bitlocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 98 Cabling Media device data cabling SFF cabling LFF cabling Cabling 99 Optical device cabling e SFF cabling erat pa B e cabling Cabling 100 HP Flexible Smart Array Controller Mini SAS cabling SFF configuration HP Smart Array Controller Mini SAS Y cabling 1 Route the two ends of the Mini SAS Y cable through the cable management clips and then connect them to the drive backplane o Cable routing if the HP Smart Array controller is installed in PCle slot 1 to 4 Cabling 101 SFF configuration o Cable routing if the HP Smart Array controller is installed in PCle slot 6 to 9 Cabling 102 SFF configuration Cabling 103 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 104 Online and Offline Active Health System on page 105 Online and
41. R 159 5515 BULRORARICBBERCCEICANTCESL FAFERSNET DARV LILIYVAP OIE HATS CECE SHPBASHEBELET Support and other resources 131 EP BITS HP hit S XP ATHENS CSR T E CR E TATE MRA UTR HP 5 HP SX CSR HP it TBI APRA CSR BBE EREA UMATE HP SHAH Tid MRE Ze ABBR MIRA BA ta EAR BEER Sk AS FUA ALE AA FA 6 ATMERARENBE HP FRAME PHILA S CSR BERBER TILER AI WEY ARMA AA EMME RIE BARKE HP BARA RU Bid A HP CSR MBH AIS PIB AS A AB IE 4 HP MRK HSA HP GH 5 ARRAIA RA Ae HP EARTE RA HEERS RES SAB THEMES ARAM Wa HP Pah http www hp com go selfrepair 2 E Marat 7 RES CSR BIEL DER Xf 818 SAAS BORE o ANTE HP sk fF RI LIFE CSR E Bll HP HAAS HAGE BIR CSR EPATITE RAS ESAMI WREE EEE HP Ryu ARIS
42. S 17 AS Felt 95442 s2 99 SL MHA ASAAS Sa HSS spo 9 042 Illustrated Parts Catalog EA S O RSL Ct CSR MD SHS 270 4852 3 OS SAA HHO 7695 50 0 04 AAA AHO e 85H SL 7 180 APSE 710 2 SA L 4 71 oH SO 752 USC 0 SSA HP 7 AS HE ASA Ase CSS SAAC 350 Ay st FES HPS SHEA FS CSR DA FED S HSE AA BIL CH BBO Bry st PS HPS HHE Of spe 390 ABE 72 u s SAA FIZ 591 0 HPS SLI o uj 20 4 HES ASE ZA MRO AA ASA SS OF SLC Bray st SE 4 DAI 50 HH HSS APS USL 124 az 4 25 SS HPS TE ESY FS Hgg 082 SSAA S s 25 224 4 zx zx e 1g80l USES 7172 ASAAMO SHIA SO 940 cap HP A AFO E hitp www hp com go selfrepair S H ASA A Support and other resources 133 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection API application program interface ASR Automatic Server Recovery CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate DDR4 double data rate 4 GPU graphics processing unit HP SIM HP Systems Insight Manager HP SUM HP Software Update Manager Acronyms and abbreviations 134 IEC International Electrotechnical Commission iLO Integrated Lights Out IML
43. USB 20 comecos serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis e model Tower orientation Component identification 8 Media drive cage bay Drive cage bay Serial number iLO information pull tab1 LFF SAS SATA drives Optical drive bay USB 2 0 connectors 2 oc L A CS Media drive cage bay Drive cage bay E E The serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis For more information on box and drive numbering refer to Device numbering on page 19 Component identification 9 Front panel LEDs and buttons J CEN 909009 877088 MAIA 41 DOVE AVENTI CDEDCDEPUDUIEDIDEBERCDE JC 3020 8080 da doi O fem emp sete o UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management firmware upgrade in progress 4 Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycl
44. achable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Server warnings and cautions Setup 35 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuat
45. art of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates use one of the following sources e Download the SPP HP Service Pack for ProLiant page 109 from the HP Service Pack for ProLiant download page http www hp com go spp e Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise Software and configuration utilities 115 e manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and
46. ation and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Software and configuration utilities 107 e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of operating system software and integrating optimized HP ProLiant server support software e Intelligent Provisioning provides maintenance related tasks using the Perform Maintenance window e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information abo
47. ctively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs Hardware options installation 51 Population order For memory configurations with a single processor or multiple processors both LRDIMM and RDIMM must be populated populated sequentially in alphabetical order A through L After installing the DIMMs use RBSU to configure Advanced ECC or online spare memory support DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and PERITO HP 8GB 1Rx4
48. cultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas
49. d memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Hardware options installation 50 Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots Memory subsystem Population order Slot number Processor Slot number Processor channel 2 1 12 1 A E 2 B F J 3 C G K 4 D H L For the location of the slot numbers see DIMM slots on page 15 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Online Spare Memory modes DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effe
50. d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 127 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazio
51. ddress parity protection e RDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds Single and dual rank 4 2133 DDR4 2133 RDIMMs operating at up to 2133 MT s e Quad rank PC4L 2133 DDR4 2133 LRDIMMs operating at up to 2133 MT s Speed and capacity DIMM type DIMM rank DIMM capacity Native speed MT s 1008 2133 3208 2133 Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1600 MT s Populated DIMM speed MT s DIMM type DIMM rank 1 DIMM per channel 2 DIMMs per channel 3 DIMMs per channel Sneak RDIMM____ Pvolrenk 16 98 GB For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go gqs HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installe
52. diagnostics iaia 112 HP RESTful API support for UEFI enne enne enne eene 112 Re entering the server serial number and product ID 112 LE A MM R E E E E 113 HP Smart CIO RARA ARR ER 113 ROOM PG UF ys echt 113 Automatic Server Recovery 113 E Ea i 113 SUD Pc ETT 114 Redundant ROM support i 114 Keeping RI LIE iE A RARA FRA PRIA RITA AA M NE NS AAA 115 E 115 cell 115 Versio Gate o o E EM MM E 115 HP operating systems and virtualization software support for ProLiant 116 HF Techholegy service Porfolio qai EE e HE E m EM EH 116 Change control and proactive notification suo oio ODD 116 Ti RNIN EAEE E EIA E A E dut iode dedique 117 Troubleshooting resources 117 Batery replacement sser ronron ryter oporren EE A 118 iaia 120 120 Belarus Kazakhstani Russia Marking D DEA 120 Turkey RoHS material content declaration 121 Ukraine RoHS material content declaration lee 121 Warranty information 121 ole
53. dures To determine if powering down is required see the specific procedure We IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table Hot plug fans on page 21 To remove the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the access panel on page 24 Remove the fan cage on page 29 Remove the optical drive The server supports both DVD ROM and DVD RW drives 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If the server is in a tower configuration do the following a Unlock and remove the tower bezel on page 24 b Place the server on its side c Remove the access panel on page 24 If the server is in a rack configuration do the following Operations 30 a Extend the server from the rack b Remove the access panel on page 24 Remove the air baffle on page 27 Disconnect and remove the optical drive cable Remove the screw and lift the carrier au Remove the optical drive from the drive bay Remove a component drive cage blank 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 24 o
54. e 108 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 109 Erase Utility Z CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset UEFI System Utilities settings Run the Erase Utility if you must erase the system for the following reasons Software and configuration utilities 108 e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a facto
55. e document title and part number version number or the URL when submitting your feedback Documentation feedback 138 Index A access panel 24 25 Active Health System 104 105 air baffle 27 28 airflow requirements 34 ASR Automatic Server Recovery 113 authorized reseller 126 Basic Input Output System BIOS 104 113 battery 118 Belarus Kazakhstan Russia marking 120 bezel 24 54 BIOS Basic Input Output System 104 113 buttons 7 10 C cables 79 99 cabling 99 100 Care Pack 33 116 cautions 35 42 Change Control 116 change control and proactive notification 116 components 7 configuration settings 111 connectors 7 contacting HP 126 controller options 83 84 customer self repair CSR 126 D Declaration of Conformity 120 121 device numbers 19 diagnosing problems 117 diagnostic tools 104 108 113 diagnostics utility 108 DIMM installation guidelines 52 DIMM slots 15 DIMMs 51 documentation feedback 138 downloading files 126 drive 76 78 drive blank 76 drive cage installing 91 drive LEDs 20 drivers 115 DVD ROM drive 30 Eight bay SFF drive cage 91 electrical grounding requirements 35 electrostatic discharge 122 embedded UEFI diagnostics 112 embedded UEFI shell 112 environmental requirements 33 Erase Utility 104 108 error messages 117 EuroAsian Economic Commission 120 European Union notice 120 extending server from rack 26 external USB functionality 114 F fan cage 29
56. e el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y
57. e per sec iLO manual reboot sequence in progress Off Deactivated NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Power On Standby button and Solid green System on system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present2 2 Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical To identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected When all four LEDs described in this table flash simultaneously a power fault has occurred Component identification 10 Rear panel components Description Slot 1 PCle3 x16 8 4 1 for Processor 1 Slot 2 PCle3 x8 4 1 for Processor 1 Slot 3 PCle3 x16 16 8 4 1 for Processor 1 Slot 4 PCle3 x8 4 1 for Processor 1 NIC connector 2 NIC connector 4 Serial connector lot 5 PCle2 x8 4 1 for Processor 2 S Slot 6 PCle3 x16 16 8 4 1 for Processor 2 Slot 7 PCle3 x8 4 1 for Processor 2 Slot 8 PCle3 x16 16
58. e the documentation that ships with the graphic card option kit Hardware options installation 80 8 Install the system board assembly and tighten the two thumbscrews 9 Select the appropriate PCle slot to install the graphic card 10 Open the PCle retainer latch Hardware options installation 81 11 To install a single width graphic card remove one PCle blank To install a double width graphic card remove two PCle blanks eccitati Hardware options installation 82 13 14 Install the graphic card in an x16 PCle expansion slot BRL Close the PCle retainer latch 15 16 17 18 19 20 21 22 Install the fan cage Install the air baffle on page 28 Install the access panel Install the air baffle on page 28 If the server is in a tower configuration return the server to an upright position If the server is in a rack configuration slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Storage controller options Hardware options installation 83 We IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode The server ships with an embedded HP Dynamic Smart Array
59. each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack Remove the access panel on page 24 Remove the air baffle on page 27 PU EY de Remove the fan cage on page 29 7 Remove the SID blank m RT E 222220 777727777 QU CAUTION When routing cables always be sure that the cables are not in a position where the g Y or crimped Hardware options installation 61 Install the SID module into the front panel and then secure the SID module to the chassis with the screws from the kit 8 222222227 222222227 222222297 Route and connect the SID module cable to the system board LFF configuration Enn o E Li mid a e 9 o Jd m ul E 1 9 62 Hardware options installation o configuration j G 1 5 i fo 10 Install the fan cage 11 Install the air baffle on page 28 12 Install the access panel Install the air baffle on page 28 13 Slide the server into the rack 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Press the Power On Standby button 17 The server exits standby mode and applies full power to the system The system power LED changes from amber to green SFF media cage option 1 Press the Power On Standby button
60. er Amber The server has detected a hardware critical temperature level Fan amber Amber Green Fan has failed or is missing but still meets the minimum fan requirements Fan amber Green Fan has failed or is missing and no longer meets the minimum fan requirements Power supply amber Amber Only one power supply installed and in standby mode Power supply fault System board fault Power supply amber Amber Green Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or through hot plug addition OO E E Flashing green Waiting for power power Power cap Amber Power cap has been exceeded amber Component identification 18 iy IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Device numbering With optional drive cages installed the server supports up to 48 SFF drives or up to 24 LFF drives The server does not support mixing SFF and LFF drives HP recommends that you populate drive bays starting with the lowest SAS or SATA device number Drives are numbered from left to right in each component box e SFFdrives Tower orientation 9 TT pes 19 m
61. er bezel b Place the server on the side 4 f the server is in a rack configuration extend the server from the rack Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch Install the access panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 inch 2 Push down on the hood latch The access panel slides to a closed position Operations 25 3 e opm Use a T 15 Torx screwdriver to tighten the security screw on the hood latch If the server is in a tower configuration a Return the server to an upright position b Install the bezel If the server is in a rack configuration slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Extend the server from the rack 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Loosen the screws from the latch ears and release the latches on each side of the server Extend the server from the rack N WARNING reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabi
62. et defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Support and other re
63. fies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Fa
64. firmware from HP e compares installed software versions on the node with updates available in the VCRM managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure Utilize our consulting expertise in the areas of private or hybrid cloud computing big data and mobility requirements improving data center infrastructure and better use of today s server storage and networking technology For more information see the HP website http www hp com services consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and resp
65. g refer to Device numbering on page 19 To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o For tower models open and remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 Remove the access panel on page 24 Remove the fan cage on page 29 Remove the cage blank Remove a component drive cage blank on page 31 Attach the hot plug drive backplane to the drive cage and then tighten the thumbscrews Hardware options installation 94 8 Connect the Mini SAS cable from the storage controller to the drive backplane 9 10 Install drives into the drive cage 11 Populate any unused drive bays with a drive blank 12 Install the fan cage 13 Install the air baffle on page 28 14 Install the access panel Install the air baffle on page 28 15 If the server is in a tower configuration return the server to an upright position 16 If the server is in a rack configuration slide the server into the rack 17 Connect each power cord to the server 18 Connect each power cord to the power source Power up the server on page 23 Hardware options installation 95 HP Trusted Platform Module option For more information about product features s
66. gned with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 126 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP speci
67. he Trusted Platform Module and security rivet 96 Retaining the recovery key password ii 97 Enabling the Trusted Platform Module eene 98 CI ee TT TRI FARI IRR ONE 99 Media device data cabling 99 uc lke CE e ale tatasceayess UM ARIES E 100 HP Flexible Smart Array Controller MiniS AS calling eerte eere intor e 101 HP Smart Array Controller MinESAS Y cabling 101 ORO ROIO II 104 DID ie i aerei UU INT 104 Product OQuickS pecs 104 FAP ULC EE 104 Active sono ia ei I Lie 105 HP RESTful API support for HP 000000000000 0000 enne nnne eene eene enne 106 Integrated Management 106 HPInsight Remote Supponi aerei 107 Intelligent Prevista iH o o A 107 Ei insight Dips nS aoa ORDEN DM eee 108 Erase bee 108 Scripting Toolkit for Windows and 109 Pack for Proliant cale 109 HP Smar Update Merrill 109 Contents 4 HP System Utilities i 110 Using HP UEFI System Utilities cr 110 Flexible 110 Restoring and customizing configuration settings essen eem eene 111 Secure Boot configuration OA RARA RE E E ARA 111 ela 112 Embedded UEFI
68. he security bezel on page 54 Removing a drive Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hotplug SAS drive LED combinations Hot plug drive LED definitions on page 20 2 Back up all server data on the drive Hardware options installation 78 3 Remove the drive Graphic card option To install a third 150W GPU a third power supply must be installed The server supports up to four graphic cards install graphic card options in PCle slots 1 3 6 or 8 272 IMPORTANT If installing a graphic card for the first time we highly recommend that you contact HP Technology Services for assistance To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the access panel on page 24 Remove the fan cage on page 29 Disconnect all cables connected to the system board Hardware options installation 79 6 Loosen the two thumbscrews and remove the system board assembly 7 Connect the graphic card power cable to the appropriate server graphic card power connector on the power supply backplane For more information about installing a graphic card se
69. iguration do the following a Install the access panel Install the air baffle on page 28 b Return the server to an upright position c Install the bezel If the server is in a rack configuration do the following a Install the access panel Install the air baffle on page 28 b Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green LFF media cage option 1 Press the Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If the server is in a tower configuration do the following Hardware options installation 68 a Unlock and remove the tower bezel b Place the server on the side Hardware options installation 69 c Remove the access panel on page 24 4 If the server is in a rack configuration do the following a Extend the server from the rack b Remove the access panel on page 24 5 Use a flathead screwdriver to carefully remove the LFF blank from the box 1 6 Remove the blank from box 1 Hardware options installation 70 10 11 1
70. ions and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Identifying server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server The contents of the server shipping carton include Server Power cord Tower feet Hardware documentation and software products In addition to the supplied items you might need Hardware options Operating system or application software Torx T 15 Philips 2 and flathead screwdriver Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 45 Setup 36 Setting up a tower server Follow the steps in this section to set up a tower model server To install the server into a rack see the rack installation section 1 Lay the server on the side and then install the feet 2 Return the server to an upright position 3 Connect peripheral devices
71. is method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Usea virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Operations 23 Remove the security bezel Unlock the security bezel press the latch on the security bezel and then remove the security bezel Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives The bezel must be kept closed during normal server operations 1 Using the key provided with the server unlock the bezel with a clockwise turn Remove the access panel Operations 24 Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If the server is in a tower configuration do the following a Unlock and remove the tow
72. k is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options e Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 34 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server yo
73. lized before extending a component from the rack Operations 26 gt gt 2 gt gt 5 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place Z WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the air baffle 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If the server is in a tower configuration do the following a Unlock and remove the tower bezel on page 24 b Place the server on its side c Remove the access panel on page 24 4 server is in a rack configuration do the following a Extend the server from the rack b Remove the access panel on page 24 Operations 27 5 Remove the air baffle Install the air baffle Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Install the air baffle 2 If the server is in a tower configuration do the following a Install the access panel Install the air baffle on page 28 b
74. media bay blank 31 media cage 63 68 media device data cabling 99 memory 51 52 memory options 50 memory subsystem architecture 51 N NIC connectors 11 NMI functionality 15 O operating system version support 116 operating systems 43 116 operating systems supported 108 116 optical device 100 optical drive 54 optimum environment 33 options installation 33 36 45 P passwords 97 phone numbers 126 population order memory 52 power distribution unit PDU 35 power requirements 35 power supply specifications 124 125 powering down 23 powering up 23 preparation procedures 23 proactive notification 116 problem diagnosis 117 processor option 45 Product ID 112 Q QuickSpecs 52 96 104 R rack installation 33 42 rack warnings 42 rear panel components 11 rear panel LEDs 12 recovery key 97 redundant fan 88 redundant ROM 114 registering the server 44 regulatory compliance notices 120 ROM redundancy 114 ROM Based Setup Utility RBSU 96 110 ROMPag utility 104 113 114 S safety considerations 115 120 122 Index 140 safety information 115 120 SAS and SATA device numbers 19 SAS drive numbers 19 scripted installation 109 scripting toolkit 104 109 secure boot configuration 111 security bezel removing 24 serialnumber 112 server features and options 45 Server mode 104 server specifications 123 server warnings and cautions 35 server installation 37 setup 33 SFF drive cage 91
75. mote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment All configuration and service event information is routed through the Hosting Device This information can be viewed by using the local HP Insight Remote Support user interface or the web based view in HP Insight Online For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment HP Insight Online will be your primary interface for remote support information For more information see the product documentation on the HP website http www hp com go insightremotesupport docs HP Insight Online HP Insight Online is a capability of the HP Support Center portal Combined with HP Insight Remote Support central connect or HP Insight Online direct connect it automatically aggregates device health asset and support information with contract and warranty inform
76. move all screws securing the base cover to the chassis Setup 38 9 Slide the base cover toward the rear of the server and then remove the base cover 10 Install the server base blank covers over the server base feet holes 11 Turn the server over and then remove the access panel on page 24 12 Remove the air baffle on page 27 13 Remove the fan cage on page 29 Setup 39 14 Locate the system maintenance switch on the system board 15 Configure position 10 of the system maintenance switch to ON for a rack configuration 6 8 10 12 16 Install the left and right security bezel ears with T 15 screws Setup 40 17 Install the tower bezel hinge covers Setup 41 19 Install the rack server handles 20 Install the fan cage 21 Install the air baffle on page 28 22 Install the SID blank VW 2 23 Install the access panel on page 25 24 Install the server onto the rack rails and then slide the assembly into the rack NOTE For detailed instructions on installing the server into the rack see the Quick Deploy Rail System Installation Instructions included with the kit Rack warnings Setup 42 WARNING reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizi
77. n UEFI System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version Software and configuration utilities 114 NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 107 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as p
78. n all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website e Service Pack for ProLiant download page http www hp com go spp e HP Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and update firmware drivers and systems software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of systems software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum To download HP SUM see the HP website hitp www hp com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library http www hp com go hpsum documentation Software and configuration utilities 109 HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM The UEFI System Utilities enable
79. n settings to the factory default settings or you can restore system default configuration settings which are used instead of the factory default settings You can also configure default settings as necessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following components in the boot process e drivers loaded from PCle cards e drivers loaded from mass storage devices e Pre boot UEFI shell applications e 05 UEFI boot loaders Once enabled only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process Only operating systems that support Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot when Secure Boot is enabled For more information about supported operating systems see the HP UEFI System Utilities and Shell Release Notes on the
80. ne da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Custome
81. nel on page 25 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Do one of the following o For tower models install the bezel Hardware options installation 90 o For rack models if removed install the security bezel on page 54 Eight bay SFF drive cage option Install additional SFF drive cages option in this order box 5 4 3 2 and 1 For more information on drive and box numbering refer to Device numbering on page 19 To install an additional eight bay SFF drive cage an optional storage controller is required To obtain the option contact an HP authorized reseller 1 Ifthe server is in a tower configuration do the following a Unlock and remove the tower bezel b Place the server on its side 2 Power down the server on page 23 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the access panel on page 24 Remove the fan cage on page 29 4 5 6 Remove the cage blank Remove a component drive cage blank on page 31 7 Install the SFF drive cage Hardware options installati
82. ng feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason N WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured to the top and bottom of the building structure Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Pr
83. nstalled TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data e When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module and security rivet Z CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 96 1 Install the TPM board Press down on the connector to seat the board System board components on page 13 2 Install the TPM security rivet by pressing the rivet firmly into the system board o i 5 _ i a Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitL
84. ntinuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which can be downloaded from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs e Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server via iLO A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the UEFI BIOS settings HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers For more information about the HP RESTful API see the HP website http www hp com support restfulinterface docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in seve
85. ocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server Hardware options installation 97 e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings U M For more information on firmware updates and hardware procedures see the HP Trusted Platform
86. on or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Floshing amber drive is not configured and predicts the drive will fail Solid amber The drive has failed The drive is not configured by RAID controller Hot plug fans The server supports redundant hot plug fans to provide proper airflow to the system when a primary fan fails Z CAUTION To avoid damage to server components a fan or fan blank must always be installed in fan bay 1 Fan numbering Fan population rules Component identification 21 The pue EUN lists the valid fan Seer Pr fe Non Redundant Se P Non Redundant Redundant Redundant For a single processor redundant configuration six fans and one blanks is required in specific fan bays for redundancy A fan failure causes a loss of redundancy A second fan failure causes an orderly shutdown of the server Installing more than the required number of fans in a single processor configuration is not a supported configuration For a dual processor redundant configuration all fans are required for redundancy A fan failure causes a loss of redundancy A second fan failure causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the
87. on 91 Using the two T 15 screws secure the rear side of the drive cage 8 9 Connect Mini SAS cable from a storage controller to the drive backplane o Cable routing if the storage controller is installed in PCle slot 1 to 4 N Hardware options installation 92 o Cable routing if the storage controller is installed in slot 6 to 9 11 Install the drives into the drive cage 12 Populate any unused drive bays with a drive blank 13 Install the fan cage 14 Install the air baffle on page 28 15 Install the access panel Install the air baffle on page 28 16 If the server is in a tower configuration return the server to an upright position 17 Ifthe server is in a rack configuration slide the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power source Power up the server on page 23 Hardware options installation 93 Eight bay LFF drive backplane option The server ships with a drive backplane and cables for data and power installed for box 3 Install a second optional backplane in box 2 and then a third optional backplane in box 1 To install an additional eight bay LFF drive cage an optional storage controller is required To obtain the option contact an HP authorized reseller For more information on drive and box numberin
88. on page 24 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack Remove the access panel on page 24 Remove the air baffle on page 27 Remove the fan cage on page 29 Battery replacement 118 8 Remove the battery IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Battery replacement 119 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e Russia A O 125171 wocce 1
89. onse times help resolve problems faster reduce unplanned outages and free your staff for more important tasks For more information see the HP website http www hp com services support Tap into our knowledge expertise innovation and world class services to achieve better results Access and apply technology in new ways to optimize your operations and you ll be positioned for success Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website hitp www hp com go pcn Software and configuration utilities 116 Troubleshooting Troubleshooting resources The HP ProLiant Gen Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9 5 en French http www hp com support Gen9 TSG fr Spanish http www hp com support Gen9 TSG es German http www hp com support Gen9 TSG de Japanese http www hp com support Gen9 TSG Simplified Chinese http www hp com support Gen9 TSG zh cn The HP ProLiant Gen Troubleshooting Guide Volume Il Error Message
90. orden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als h
91. ove the access panel on page 24 Remove the air baffle on page 27 pe Uv de Remove the fan cage on page 29 Hardware options installation 87 7 Install the HP Smart Storage battery a gt n EH m 0 Gimme 9 Install the fan cage 10 Install the air baffle on page 28 11 Install the access panel Install the air baffle on page 28 12 Slide the server into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 23 Installing a hot plug redundant fan 1 Doone ofthe following Hardware options installation 88 o For tower models open and remove the bezel Remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack Remove the access panel on page 24 Remove the fan blank Hardware options installation 89 Install the fan making sure that the fan clicks into place Install the PCle air baffles 11 12 13 14 Install the access pa
92. ovisioning can configure the server and install an operating system To install an operating system on the server with Intelligent Provisioning local or remote Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button PF p During server POST press the F10 key n Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 107 9 At the 1 Start screen click the Configure and Install button f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 115 For more information on using these installation methods see the HP website http www hp com go ilo Setup 43 Powering on and selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode the boot controller and boot order are set automatically 1 Press the Power
93. pecifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 97 3 Enabling the Trusted Platform Module on page 98 Enabling the TPM requires accessing RBSU For more information about RBSU see the HP website http www hp com support rbsu TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines e not remove an installed TPM Once installed the becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features e When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board e attempt to remove an i
94. pplies e 500W Flex Slot Platinum Hot plug Power Supply e 800W Flex Slot Platinum Hot plug Power Supply For detailed power supply specifications see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs 14209_div 14209_div html HP 500W Flex Slot Platinum Hot Plug Power Supply LIC Rated input voltage 100 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input current 5 8 at 100 VAC 2 8 A at 240 VAC 2 4 A at 240 VDC Maximum rated input power 580 W at 100 VAC 560 W at 200 VAC BTUs per hour 1979 at 100 VAC 1911 at 200 VAC Een 22 500 W at 100 VAC to 120 VAC input 500 W at 200 VAC to 240 VAC input 500 W at 100 VAC to 120 VAC input 500 W at 200 VAC to 240 VAC input Rated steady state power Maximum peak power Specifications 124 HP 800W Flex Slot Platinum Hot Plug Power Supply LC I Rated input voltage 100 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input current 9 4 A at 100 VAC 4 5 A at 240 VAC 3 8 A at 240 VDC Maximum rated input power 940 W at 100 VAC 900 W at 200 VAC BTUs per hour 3207 at 100 VAC 3071 at 200 VAC Rated steady state power 800 W at 100 VAC to 120 VAC input 800 W at 200 VAC to 240 VAC input Maximum peak power 800 W at 100 VAC to 120 VAC input 800 W at 200 VAC to 240 VAC input Specifications 125 Support and other resources Before you contact HP Be sure to have the following information available before yo
95. pre boot environments HP ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the HP RESTful API a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website http www hp com support restfulinterface docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access UEFI System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis
96. r Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 128 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen
97. r to the system The system power LED changes from amber to green Drive options When adding drives to the server observe the following general guidelines The system automatically sets all device numbers If only one drive is used install it in the bay with the lowest device numbering on page 19 Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Removing a drive blank 1 Do one of the following Hardware options installation 76 o For tower models open and remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 2 Remove the drive blank Installing a hot plug drive N WARNING reduce the risk of injury from electric shock do not install more than one drive carrier at a time The server can support up to 24 drives in an LFF configuration and up to 48 drives in an SFF configuration To install the component 1 Doone ofthe following o For tower models open and remove the tower bezel on page 24 o For rack models if installed remove the security bezel on page 24 2 Remove the drive blank Hardware options installation 77 3 Prepare the drive 4 Install the drive Determine the status of the drive from the drive LED definitions Do one of the following o Fortower models install the bezel o For rack models if removed install t
98. ral ways including the following within HP SIM e From within HP UEFI System Utilities on page 110 e within the Embedded shell on page 112 From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO web interface e within HP Insight Diagnostics on page 108 Software and configuration utilities 106 HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support central connect When you use the embedded Re
99. rface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 122 Specifications Environmental specifications Temperature range Operating 10 C to 35 C 50 F to 95 F Nonoperating 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating Minimum to be the higher more moisture of 12 C 10 4 F dew point or 8
100. rte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair 321 Fah L 4517 SEHK 1 13 2 amp 9 9 2 EAT lt 5 amp 7 15 2 4 UL 7 35 amp HIZO SEF 5 EURO 238 U 25450 amp 3 DR AASxX UEWZ2UATIASDIBOR SEES SHBG 4 0183 9 C 55 8 2t FR DASVI LILIVATHREBRCH gt SMBR COMMENDAZVI LILIVAPT RCS HEAT UOBAEBAHPICIRRESE ZEB BUTS CER lt REV EXZEBISTCEMGCERT ik AASY LILIVAPTACLHVECA 51 01 14 HE RAZREDU ALUE 0716185 SBBRMAAZSYI LILIVAP AP aA A AE Tit lt KRALE Eh Mick otis 18147 72 lt 1 VAAET4B UNE 5 1 3 SCE RMAC AMHVET qT priibentelt BRL KRAO E T I fa ITIL amp HPI 3nGE d 45 455 Ed MAB EF ENDS ASFA NA IRR lt 72 Mim e
101. ry installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase Utility see the HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment tool and is tested o
102. s Insight Display LED combinations System Insight Display LED combinations on page 18 Hardware options installation 53 Install the security bezel Install the security bezel into the chassis and then lock the security bezel with the key Install the optical drive 1 Using a Philips 1 screwdriver remove the 9 5 mm optical drive rear side carrier 2 Remove the optical drive blank from the front panel Hardware options installation 54 Remove the screw from the optical drive carrier Mme de Remove the optical drive carrier Install the 9 5mm optical drive in the optical drive carrier Tighten the screws on the optical drive carrier Connect the optical drive cable Hardware options installation 55 Tower to Rack conversion 1 2 3 4 Back up the server data and then record the configuration information Close all applications and then shut down the OS using the normal shutdown sequence Power off the server by pressing the power button on the front of the server Disconnect all AC power cords from the AC outlets and then disconnect all AC power cords from the server Unlock and remove the tower bezel from the chassis and then remove the standoffs 6 7 8 Place the server on the side on a flat level work surface Remove the server base feet Remove all screws securing the base cover to the chassis Hardware options installation 56 9 Slide the base cover toward the
103. s provides a list of error messages and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language English http www hp com support Gen9 EMG en French http www hp com support Gen9 EMG fr Spanish http www hp com support Gen9 es German http www hp com support Gen9 EMG de Japanese http www hp com support Gen9 EMG ja Simplified Chinese http www hp com support Gen9 EMG zh cn Troubleshooting 117 Battery replacement If the server no longer automatically displays the correct date and time you might have to replace the battery that provides power to the realtime clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Do one of the following o For tower models open and remove the bezel Remove the tower bezel on page 24 o For rack models if installed remove the security bezel
104. shipping carton contents 36 site requirements 33 34 Smart Update Manager 104 109 software 115 116 software upgrades 115 space requirements 33 specifications server 123 static electricity 122 storage controller 83 supported operating systems 116 system board components 13 system components 7 system configuration settings 115 System Insight Display 16 60 system maintenance switch 14 system keeping current 115 Systems Insight Display LED combinations 18 Systems Insight Display LEDs 17 T Taiwan battery recycling notice 120 technical support 116 126 telephone numbers 126 temperature requirements 34 tower bezel removing 24 tower server setting up 37 towerto rack conversion 56 TPM Trusted Platform Module 96 97 98 troubleshooting 117 troubleshooting resources 117 troubleshooting firmware upgrade utility 117 Trusted Platform Module TPM 96 97 98 U UEFI System Utilities 44 110 UEFI boot mode 44 updating the system ROM 114 UPS uninterruptible power supply 35 USB support 113 114 utilities 104 113 utilities deployment 104 109 V ventilation 33 Version Control 115 Version Control Agent VCA 115 Version Control Repository Manager VCRM 115 W warnings 35 42 warranty information 121 website HP 126 Index 141
105. sources 130 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pegas ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada a documenta o correspondente no material de transporte fornecido Caso n o o fa a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transpo
106. t installing OS agents on the server Software and configuration utilities 104 Using iLO you can do the following e Access a high performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Use the shared Integrated Remote Console to collaborate with up to four server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server e Download the Active Health System log e Register for HP Insight Remote Support e Use iLO Federation to manage multiple servers from one system running the iLO web interface e Use Virtual Power and Virtual Media from the GUI the CLI or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about iLO features see the iLO documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website http h18000 www1 hp com products quickspecs 14276_div 14276_div
107. tance Forcing the levers closed can damage the processor and socket requiring system board replacement 12 Remove the heatsink cover CAUTION After the cover is removed do not touch the thermal interface media Hardware options installation 47 Install the heatsink and then tighten the screws 13 Install the air baffle on page 28 14 Hardware options installation 48 15 Remove the fan blank from fan bay 1 16 Install the fan in fan bay 1 making sure that the fan clicks into place 4 LA N 17 Install the access panel on page 25 18 Do one of the following o For tower models return the server to an upright position o For rack models slide the server back into the rack 19 Connect each power cord to the server 20 Connect each power cord to the power source 21 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green 22 Doone of the following o Fortower models install the bezel Hardware options installation 49 o For rack models if removed install the security bezel on page 54 Memory options We IMPORTANT This server does not support mixing LRDIMMs or RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs and RDIMMs e RDIMMs offer a
108. to the server N WARNING reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 4 Connect the power cord to the rear of the server 5 Connect the power cord to the AC power source N WARNING reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the server into a rack 1 Back up the server data and then record the configuration information 2 Close all applications and then shut down the OS using the normal shutdown sequence Setup 37 Power off the server by pressing the power button on the front of the server 4 Disconnect all AC power cords from the AC outlets and then disconnect all AC power cords from the server 5 Unlock and remove the tower bezel from the chassis and then remove the standoffs 6 Place the server on the side on a flat level work surface 7 Remove the server base feet 8 Re
109. ttons i 10 Rear panel components 11 hedripanel II 12 System board components eene enne nennen rennen rne enne nnns 13 System maintenanace switch 14 VITSE 15 DIMM Sloi emp ed ee 15 lege 16 SUINI ALE AREE GERE n tett 17 System Insight Display LED combinations i 18 baie 19 gt 20 E eee 21 Lea 23 Power the server RR 23 Power down the server 23 Remove the security bezel eene eene enne rennen nnn enne een 24 Remove the tower bezel 24 Remove the access eene eene enne nnns etre erret 24 Install the access panel
110. u call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 7 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro aq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are desi
111. u may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines Balance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondet
112. ut Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For Intelligent Provisioning recovery media downloads see the Resources tab on the HP website http www hp com go ilo For consolidated drive and firmware update packages see the HP Smart Update Server Firmware and Driver Updates page on the HP website http www hp com go SmartUpdate HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 107 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP HP Service Pack for ProLiant on page 109 HP Insight Diagnostics survey functionality HP Insight Diagnostics on pag
113. y for the following POST system boot UEFI System Utilities Pre boot UEFI shell DOS Operating environments which do not provide native USB support External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in UEFI System Utilities USB support HP provides standard USB 2 0 support standard USB 3 0 support and legacy USB support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST system boot UEFI System Utilities Pre boot UEFI shell DOS Operating environments which do not provide native USB support External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options i

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