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HP ProLiant BL2x220c G6 Server Blade User Guide

1. ia 45 HP Insight Control Linux Edition J Sa 45 Redundant ROM support ii 45 USB support and functionality iii 46 lai 46 HP Insight DidgnosficS UTILI 46 HP Insight Diagnostics survey functionality rela aaa ie 47 Integrated Management Log den Si 47 Array Diagnoshe Utili ion non 47 Remote support and analysis tools i 48 HP Insight Remote Support software ille 48 Keeping the system currenl lin noie S earn 48 Dy M M M 48 ProLiant Support Packs suisses 49 Operating system version 5 49 HP Smart Update Maneggi 49 System Online ROM flash component utility iii 49 Change control and proactive notification none donnent 50 CarePack mr 50 nale 51 Troubleshooting Tsui 51 Pr diagnostie o ae 51 Important safety information sise 51 SymptominformaHon cirie dice eneen 53 Prepare the server for diagnosis CC lit 53 Service TON Deng 54 Looseconnech su tu n EET 54 Troubleshooting flowcharts it at Si liens 54 Siam OS seereis iscenesat r iaeaea REC 55 General diagnosis flowchart svar ii 56 Server blade power on problems flowchart sse eene eene 57 POST problems flowchart aa a nes
2. 1 27 SD cord adapter Option 29 Sonate ond Senne I I ee ton cee DDR 21 Server blade deployment tools 31 Software drivers and additional components 31 HP BladeSystem c Class Advanced 2 een 31 Network based PXE deployment sisi 32 Deployment methods sise 34 CCCI TING ARA s ES RR A RC 37 A e wa us 37 ROM Based Setup Ulilily sise 37 Array Conquest aaa 40 Option ROM Configuration for Arrays soe rta sestertia neas ode das acute 40 HP ProLiant Essentials Rapid Deployment Pack 2 0 0 0 saneren enverssnenven 41 Re entering the server serial number and product ID 41 Marcano 41 Automatic Server Recovery EE Al ROM 0 utili ia 42 Integrated Lights Out 2 technology ta 42 Erase O 42 StorageWorks library and tape tools eia d uad 43 HP Systems Insight Manager EEN 43 Management 2 iii ilari 43 HP ProLiant Essentials Virtualization Management Software 43 HP ProLiant Essentials Vulnerability and Patch Management 44 HP Insight Server Migration software for biella 44 HP ProLiant Essentials Performance Management Pack scorto 44 HP Insight Control Environment Suitfes
3. 33 Bry SI SES HPS Sof OF ste SPOE ABE 22 SAS 21 52 HPS OF SIL CE ol Y 20 UU HSS ASE ZA MEO do AA ABA SA BB OF ABO 14 St BES QE 4 HP usu 50 Wa HSS APS USL 24 4 zx Zell BS HPE ES Z HH HSS 088 SSAA Y EH ZEE 224 dz 22780 HSt AA St SES 202 MHA ASA SISAL Sn XA zx epo HAS B 440 E hitp www hp com go selfrepair S 9 Technical support 82 Acronyms and abbreviations CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol FL Fibre Channel iLO 2 Integrated Lights Out 2 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays POST Power On Self Test PXE Preboot Execution Environment RBSU ROM Based Setup Utility SATA serial ATA SIM Systems Insight Manager Acronyms and abbreviations 83 UID unit identification USB universal serial bus Acronyms and abbreviations 84 Index A access components 10 accessing internal components 12 ACU Array Configuration Utility 40 ADU Array Diagnostic Utility 47 ASR Automatic Server Recovery 41 Automatic Server Recovery ASR 41 battery 72 battery replacement notice 72 beep codes 65 BIOS Serial Console 39 BIOS upgrade 42 BSMI notice 71 buttons 6 C cobles 54 68 Canadian notice 69 Care Pack 50 CD ROM deployment 35 Change Control 50 Chinese notice 71 compon
4. Does server complete POST OK Yes Does server boot to OS OK Yes Does server have Insight Management Agent fault or LED fault indication 1 Go to General diagnosis No Troubleshooting 55 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart See 1 Symptom information on page 53 2 Loose connections on page 54 3 Service notifications on page 54 4 The most recent version of a particular server blade or option firmware is available on the HP Support website http www hp com support 5 General memory problems are occurring in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website hitp www hp com support 6 e Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info e Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation 7 e Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliantbl p class info e Maintenance and serv
5. SEIBRENSTENDHVET VCCI A April 1 2009 Regulatory compliance notices 70 BSMI notice ia E AREE Eon gt ESTER ZEE AI RE fuer ASS ARE EE BIA Chinese notice Class A equipment ps BJ HA EEEH ARR AACA TERA PB EN POR PARRA AT 891806 Korean notice Class A equipment 01 AVIS STEAL AAMARSSS Y 21210 2U MA ES ASAE Ol BS FAMI Bret JIE 9 NAA AS SACS PIO Class B equipment 01 AE 218365 amp F 2 AO AS SACS oll ASOMAN AF 88 4 AUCH 2121 0138 88854210 Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated May 27 2001 and with IEC 60825 1 1993 A2 2001 N WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are no user serviceable components inside e Do not operate controls make ad
6. Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade e Use the virtual power button selection through iLO 2 for both server A and server B This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode e Press and release the server A and server B Power On Standby buttons This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode e Press and hold the server A and server B Power On Standby buttons for more than 4 seconds to force the server blade to shut down This method forces the server blade to enter standby mode without properly exiting applications and the OS It provides an emergency shutdown method in the event of a hung application AN CAUTION To prevent damage to the server or the operating system always power down both server A and server B before removing the server blade from the enclosure 27 IMPORTANT When the server blade is in standby mode auxiliary power is still being provided To remove all power from the server blade remove the server blade from the enclosure After initiating a virtual power down command be sure that both server A and server B are in standby mode by observing that the system power LEDs are amber Operations 11 Remove the server blade To remove the component 1 Identify the proper server blade Power
7. SmartStart software on page 37 or downloaded from the HP website http www hp com Software and configuration utilities 47 Remote support and analysis tools HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage 24 X 7 so you can spend less time solving problems and more time focused on your business You can have your systems remotely monitored for hardware failure using secure technology that has been proven at thousands of companies around the world In many cases you can avoid problems before they occur There are two HP Insight Remote Support solutions e For small and midsize environments HP Insight Remote Support Standard provides basic remote monitoring notification advisories and service dispatch It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows application server The software supports HP EVA storage devices HP ProLiant BladeSystems HP Integrity and HP 9000 servers running Microsoft Windows Red Hat Enterprise Linux Novell SUSE and Novell Netware Download from the HP website http h20392 www2 hp com portal swdepot displayProductlnfo do productNumber RSSWMBA SE e For midsize and large environments HP Insight Remote Support Pack formerly Service Essentials Remote Support Pack is targeted for larger environments and is integrated with HP Systems Insight Manager SIM It provides
8. install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals Server blade signal c7000 interconnect bay Interconnect bay labels same Jo 2 Sever NIC 2 Embodied 4 qu severe mezzinive For detailed port mapping information see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Connecting to the network To connect the HP BladeSystem to a network each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network Two types of interconnect modules are available for HP BladeSystem c Class enclosures Pass thru modules and switch modules For more information about interconnect module options see the HP website http www hp com go bladesystem interconnects Installing a server blade AN CAUTION To prevent improper cooling and thermal damage do not operate the server blade enclosure unless all bays are populated with either a component or a blank Setup 16 1 Remove the device bay blank 2 Remove the enclosure connector cover 3 Install the server blade Setup 17 Completing the configuration To complete the server blade and HP BladeSystem configuration see the overview card t
9. Diagnostics 5 6 Check CD DVD ROM controller and cable Does Break server down to minimum configuration condition still exist Add parts back to configuration to isolate component Isolate and minimize the 7 memory configuration Troubleshoot possible corrupted system disk or OS Does condition still exist Does condition still exist Yes Does 8 condition still Troubleshoot or replace basic server spare parts Diagnosis See the server blade OS boot problems flowchart on page 61 Server fault indications flowchart Symptoms e Server boots but a fault event is reported by Insight Management Agents on page 43 e Server boots but the internal health LED external health LED or component health LED is red or amber Troubleshooting 63 NOTE For the location of server LEDs and information on their statuses refer to the server documentation Possible causes e Improperly seated or faulty internal or external component e Unsupported component installed e Redundancy failure e System overtemperature condition Management agents on page 43 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Integrated Management Log on page 47 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com sup
10. a problem HP recommends that you start with the first flowchart in this section Start diagnosis flowchart on page 55 and follow the appropriate diagnostic path If the other flowcharts do not provide a troubleshooting solution follow the diagnostic steps in General diagnosis flowchart on page 56 The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server specific or is not easily categorized into the other flowcharts The available flowcharts include Start diagnosis flowchart on page 55 General diagnosis flowchart on page 56 Server blade power on problems flowchart on page 57 POST problems flowchart on page 59 OS boot problems flowchart on page 61 Server fault indications flowchart on page 63 Troubleshooting 54 Start diagnosis flowchart Use the following flowchart to start the diagnostic process General diagnosis flowchart on page 56 flowchart on page 57 Power on problems flowchart Server blade power on problems POST problems flowchart on page 59 OS boot problems flowchart on page 61 Server fault indications flowchart on page 63 1 Go to General Yes diagnosis 2 Go to N Power on 9 problems No No 5 Go to Server fault Yes indications Start diagnosis Do you want to perform the General Diagnosis No Does server power on Yes
11. alerts from iLO 2 regardless of the state of the host server e Access advanced troubleshooting features through the iLO 2 interface e Diagnose iLO 2 using HP SIM through a web browser and SNMP alerting For more information about iLO 2 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the LO 2 documentation on the Documentation CD or on the HP website http www hp com servers lights out Erase Utility AN CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Run the Erase Utility if you must erase the system for the following reasons e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation The Erase Utility can be accessed from the Maintenance Utilities menu of the SmartStart CD SmartStart software on page 37 Software and configuration utilities 42 StorageWorks library and tape tools HP StorageWorks L amp TT provides functionality for firmware downloads verification of device operation maintenance procedures failure analysis corrective service actions and some utility funct
12. buy easy to use support packages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp_proliant html Software and configuration utilities 50 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on Proliant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language English http www hp com support ProLiant_TSG_en French http www hp com support ProLiant_TSG_fr Italian http www hp com support Proliant TSG it Spanish http www hp com support Proliant TSG sp German http www hp com support Proliant TSG gr Dutch http www hp com support Proliant TSG nl Japanese http www hp com support Proliant TSG_jp The HP BladeSystem c Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclosures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem Enclosure TSG en Pre
13. comprehensive remote monitoring notification advisories dispatch and proactive service support for nearly all HP servers storage network and SAN environments plus selected Dell and IBM Windows servers that have a support obligation with HP It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements Download from the HP website http h20392 www2 hp com portal swdepot displayProductInfo do productNumber ISDVD Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology an HP Care Pack Service or HP contractual support agreement For more information see the HP website http www hp com go insightremotesupport Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media If you are installing a SmartStart supported operating system use the SmartStart software on page 37 and its Assisted Path feature to install the operating system and latest driver support NOTE If you are installing drivers from the SmartStart CD or the Software Maintenance CD refer to the SmartStart website http www hp com servers smartstart to be sure that you are using the latest version of SmartStart For more information refer to the documentation provided with the SmartStart CD If you do not use the SmartStart CD to install an
14. diagnostic steps 2 3 4 Z WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components E IMPORTANT This guide provides information for multiple servers Some information may not apply to the server you are troubleshooting Refer to the server documentation for information on procedures hardware options software tools and operating systems supported by the server Review the important safety information on page 51 Gather symptom information on page 53 Prepare the server for diagnosis on page 53 Use the Start diagnosis flowchart on page 55 to begin the diagnostic process Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server Troubleshooting 51 A Important safety information Before servicing this product read the Important Safety Information document provided with the server Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of hazardous energy circuits electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to quali
15. down the server blade on page 11 Remove the server blade 4 Place the server blade on a flat level work surface Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AN CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Access the internal server components To access internal server components remove server B assembly from server A assembly N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AN CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Remove the server B assembly For access component identification see Access components on page 10 To remove the component 1 Power down the server blade on page 11 Operations 12 2 Remove the server blade on page 12 3 Place the server blade on a flat level work surface with the bezel facing away from you AN CAUTION The jackscrews control the unseating and seating of critical system connectors Failure to use the jackscrews to remove and install the server B assembly can cause the system boards to fail 4 Turn jackscrew 1 appro
16. repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Technical support 75 e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisty the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defec
17. set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server blade memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 GB and a quad rank DIMM would be 8 GB DIMM identification LY IMPORTANT This server blade does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization Hardware options installation 23 The memory subsystem may be populated with either RDIMMs or UDIMMs but mixing the two types is not supported To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3 10600R 9 08 fim Derim een Gees 2 Rank 1R Single rank 2R Dual rank AR Quad rank 3 Data width x4 Abit x8 8 bit 4 Memory speed 10600 1333 MHz 8500 1067 MHz DIMM type R RDIMM registered E UDIMM unbuffered with ECC For the latest supported memory information see the Quick
18. siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Au
19. single or dual rank UDIMMs Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server blade and causes the server blade to halt Advanced ECC protects the server blade against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server blade failure The server blade provides notification that correctable error events have exceeded a pre defined threshold rate Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise result in server blade downtime Mirroring is performed at the channel level Channels 1 and 2 are used channel 3 is not populated Data is written to both memory channels Data is read from one of the two memory channels If an uncorrectable error is detected in the active memory channel data is retrieved from the mirror channel This channel becomes the new active channel and the system disables the channel with the failed DIMM General DIMM slot populati
20. tested on many ProLiant server products resulting in proven reliable configurations SmartStart assists the deployment process by performing a wide range of configuration activities including e Configuring hardware using embedded configuration utilities such as RBSU and ORCA e Preparing the system for installing off the shelf versions of leading operating system software e Installing optimized server drivers management agents and utilities automatically with every assisted installation e Testing server hardware using the Insight Diagnostics Utility HP Insight Diagnostics on page 46 e Installing software drivers directly from the CD With systems that have internet connection the SmartStart Autorun Menu provides access to a complete list of ProLiant system software e Enabling access to the Array Configuration Utility on page 40 Array Diagnostic Utility on page 47 and Erase Utility on page 42 SmartStart is included in the HP ProLiant Essentials Foundation Pack For more information about SmartStart software refer to the HP ProLiant Essentials Foundation Pack or the HP website http h18013 www1 hp com products servers management smartstart index html HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system feature
21. the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference Regulatory compliance notices 67 to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the re
22. time clock Under normal use battery life is 5 to 10 years A WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server blade on page 11 Remove the server blade on page 12 Access the internal server components on page 12 2 3 4 ldentify the battery location System board components on page 7 5 Remove the battery LY IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure Battery replacement 66 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting com
23. to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur Access components AN CAUTION The jackscrews control the unseating and seating of critical system connectors Failure to use the jackscrews to remove and install the server B assembly can cause the system boards to fail Component identification 10 Operations Power up the server blade The Onboard Administrator initiates an automatic power up sequence when the server blade is installed If the default setting is changed use one of the following methods to power up the server blade e Use an iLO 2 virtual power button selection for server A and server e Press and release the server A and server B Power On Standby button When the server blade goes from the standby mode to the full power mode the system power LED changes from amber to green For more information about the Onboard Administrator see the enclosure setup and installation guide on the HP website http www hp com support For more information about iLO 2 see Integrated Lights Out 2 technology on page 42 Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures perform a backup of critical server data and programs on each server
24. A CSR MH FERAS EXE PDA RIOR HP SALAH IRD LITE MEIA TER e th EPIA RA THERE ERA EA IATA Kit MRE EX HP ABEREA MARHE A 10 BO P7 BERE BR 35 KE TJ REM AA RE Minn FA ik HAE HP MARI RAEE EA BATHE ATRERARENEE HP ERREA fe SE SR FRAME ARCA 6 CSR BAER A MAF SHARAF BEE ARAMA TAS ARMA HAR BR RARA ARMER GARE HP RKP BRERA AIT Bid A RBA HP CSR ABA AISA HEEE A SATA RS AB I SR HP MRK ESA RRA IAB ABS HP BAG UOMEMEMIRA GER 5 SLA RARA HP A RDE AY ABE ZB PT HE EAN RASCA HIRE s HP ARES RRR BARRA HP HR AXIS MAE ERA HEERE KEN FX HP ER BITS ATEA rie HP http www hp com go selfrepair Technical support 81 BITS HP EET Sat CEPAM CSR SALAD MEERSRS gt B 6518 RIMS PERS RET EA BORNE gt HP 27 HP ARISE ELAS RPE FAIR EAR CSR RER HP HF BETAS AAS EE BIR CSR FAES Pw BAR HHD FARTS EMEA HP gt HP Hut ARIS AT ASAI A HH E FA BSS Bh ALAS BEH SAR THEME MSH RAI BH SAE An REER HP AER gt REN AAAS MAD gt AREAS AME AE HP SARA HRATT FREE HP BREMER CUR EB IRE ft ET UEGEIBER BUE BETA F CSR SASH PA
25. B fE F LRU TERA CRT BF AGE RARE RAIMI BA EIEREN TRE HP Rm BAHAR Bia EEE PRENDA HP SBE CSR BRS HKRM RA SPARS CERIS HP REN GERAD 5 LFA gt EE HP EA PD ERAS CABS SCIGEGRUTEURGUSE CUE RER AEREA RIE MERA ME HPA SAB THHE REM E HARKEN 255402573 SH 8 th http www hp com go selfrepair AZ c HP ASS AAS 8489 AHO UE 5 DA A GS 55938 Yag UCS 317 AH 124 dz Fel CSR FSS OS AFgRSIO 451 8 AS IL HEE HP MHZ Sala EE MAA BAYANA CSR FES ASS AS iri BSA HPE AS FSS HIE ASA DAS UTS CSR AUS 7H 597 USC HUGE 2 7 OS AO FB AS ALI 0 FEL WAS 238 A O LO 234 Y HAH STE LC 21129 Sel O FEST 128 Held sters Sx ok A amp ZH 0 509 WAS 23 82 ASA TAS ASA Soc 3 AAA FI 90 Walt Ass AEUCE du 24 HP PRS 124 AE Self 7695 MANE A GU O 21349092 DA LES Pl Sel MHA MEYAS PSS MATES sim FEEL Illustrated Parts Catalogo No 2 2 HASIA U LICH CSR SSE MD SES Xe 2410 Soc 3 OS SAA HHO 7695 FOATFILICH x 2 AHO ASAE SP 2 HUBO APHE FACE 99 Es 44 71 30 758 SE AWSALICH 0 ESSA HP 718 AA NET Ass HAO HE 72 Aste SSS E HOU UNS HSS HPS BESO SHEA SS CSR DA 31 SPA HSE ASO
26. Break server Does Troubleshoot or replace condition down to minimal condition basic server spare parts still exist configuration still exist 6 Add one part at a time back to Does configuration to isolate faulty condition still Does component exist condition still 1 exist Record action taken 8 Record symptom amp Ensure the following information is 9 error information on available Call HP Service repair tag if sending Survey configuration snapshots Provider back a failed part OS event log file Full crash dump Server blade power on problems flowchart Symptoms e server does not power e system power LED is off or amber Troubleshooting 57 The health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation Possible causes Improperly seated or faulty power supply Loose or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component See Component identification on page 6 Maintenance and service guides for c Class server blades located on the HP website http www hp com go bladesystem documentation Integrated Lights Out User Guide located on the HP website http www hp com servers lights out Troubleshooting 58 Yes server blade automatically color is the s
27. DIMM population requirements e Mirrored Memory Mode Provides protection against uncorrectable memory errors that would otherwise result in system failure In this mode the system maintains two copies of all data If an uncorrectable memory error occurs the system automatically retrieves the good data from the mirrored copy The system continues to operate normally without any user intervention If the system supports hot plug memory the failed memory can be replaced while the system continues to operate e RAID Memory Mode Provides protection levels similar to Mirrored Memory Mode and it requires less memory allocation than full redundancy Configuring mirrored memory To configure mirrored memory Install the required DIMMs Access RBSU by pressing the F9 key during power up when the prompt is displayed Select System Options Select Advanced Memory Protection Select Mirrored Memory with Advanced ECC Support mom ne Software and configuration utilities 39 6 Press the Enter key 7 Press the Esc key to exit the current menu or press the F10 key to exit RBSU For more information on mirrored memory see the white paper on the HP website http h1 8000 www1 hp com products servers technology memoryprotection html Configuring lockstep memory To configure Lockstep memory Install the required DIMMs Access RBSU by pressing the F9 key during power up when the prompt is displayed Select System Options Select Adv
28. HP ProLiant BL2x220c G Server Blade User Guide Part Number 580554 001 November 2009 First Edition Copyright 2009 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows Server and Windows NT are U S registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries AMD Athlon is a trademark of Advanced Micro Devices Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents moos i AAA AA PA EN PE 6 Front panel components iii 6 Front panel LEDS a sata datada dade Ee Sade declina 6 System board components sise 7 Server system board components iii 7 Server B system board components sise 8 DIMM slot ana Sa e 8 Mezzanine con
29. Servi Ensure the following information is available Survey configuration snapshots a OS event log file Full crash dump OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade e Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade e Use an HP c Class Blade SUV Cable and drive to connect to the server blade and then restart the server blade Symptoms e Server does not boot a previously installed OS Troubleshooting 61 e Server does not boot SmartStart Possible causes e Corrupted OS e drive subsystem problem e Incorrect boot order setting in RBSU 1 HP ROM Based Setup Utility User Guide http www hp com servers smartstart POST problems flowchart on page 59 e Hard drive problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Controller documentation HP Insight Diagnostics on page 46 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Loose connections on page 54 CD ROM and DVD drive problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Controller documentation General memory problems are occurring in the HP ProLiant Servers Troublesho
30. Specs on the HP website http www hp com Memory configurations To optimize server blade availability the server blade supports the following AMP modes e Advanced ECC provides the greatest memory capacity for a given DIMM size while providing up to 8 bit error correction depending on the specific DIMM type This mode is the default option for this server blade e Memory provides maximum protection against failed DIMMs Uncorrectable errors in one channel are corrected by the mirror channel e Llockstep provides enhanced protection while making all installed memory available to the operating system The server blade can continue to function if a single or mulit bit memory failure within a single DRAM device occurs Hardware options installation 24 Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server blade boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 37 For the latest memory configuration information see the QuickSpecs on the HP website http www hp com RDIMM maximum memory configurations The following table lists the maximum memory configuration possible with 16 GB RDIMMs Rank Maximum memory configuration Single rank 96 GB UDIMM maximum memory configurations The server blade supports a maximum memory configuration of 12 GB using 2 GB
31. a sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En Technical support 78 el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het
32. agnosis 51 ProLiant Support Pack PSP 49 PSPs overview 49 R RBSU ROM Based Setup Utility 37 39 RBSU configuration 38 redundant ROM 45 regulatory compliance notices 67 69 removing server B assembly 12 removing the server blade 12 required information 75 resources 36 51 resources troubleshooting 51 ROM redundancy 45 ROM updating 49 ROM Based Setup Utility RBSU 37 ROMPag utility 42 45 5 safety considerations 51 safety information 46 SATA hard drive 19 scripted installation 34 SD card module 29 serial number 7 8 41 series number 67 Index 86 server B assembly installing 13 server B assembly removing 12 server blade options installing 19 server blade release lever 6 12 server blades installing 16 server fault indications flowchart 63 server features and options 19 service notifications 54 SmartStart autorun menu 37 SmartStart Scripting Toolkit 34 SmartStart overview 37 specifications 74 specifications environmental 74 specifications server 74 start diagnosis flowchart 55 static electricity 73 StorageWorks Library and Tape Tools L amp TT 43 support 48 75 support packs 37 supported operating systems 49 switches interconnect 15 symbols on equipment 52 symptom information 53 system board 7 system board battery 66 72 system board components 7 System Erase Utility 42 system maintenance switch 10 Systems Insight Manager 43 T Taiwan battery recycling notice 72 technical sup
33. alde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Technical support 79 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetad
34. anced Memory Protection Select Lockstep with Advanced ECC Support Press the Enter key ee dE S JU Press the Esc key to exit the current menu or press the F10 key to exit RBSU For more information on Lockstep memory see the white paper on the HP website http h18000 www 1 hp com products servers technology memoryprotection html Array Configuration Utility ACU is a browser based utility with the following features e Runs as a local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure For optimum performance the minimum display settings are 800 x 600 resolution and 256 colors Servers running Microsoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website http www hp com Option ROM Configuration for Arrays Before installing an operating s
35. as para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais in
36. boot diskette image This feature enables a user to configure a server blade and install an OS over a network Deployment overview When a PXE enabled target server blade boots it obtains an IP address from a DHCP server The target server blade obtains the name of the NBP from the appropriate boot server Then the target server blade uses TFTP to download the NBP from the boot server and executes the image IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed For each server blade being deployed the PXE server must be connected to the NIC designated for PXE The server blade defaults PXE functions to NIC 1 but any of the NC series NICs in the server blade can be designated for PXE in RBSU For NIC connector locations refer to the documentation included with the server blade NOTE Actual NIC numeration depends on several factors including the OS installed on the server blade To deploy an OS to multiple server blades install a PXE deployment server on a network Deployment infrastructure 27 IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed To establish a network based PXE deployment infrastructure provide the following software and minimum hardware e Client PC administrative workstation o AMD Athlon XP processor 700 MHz or greater
37. ceiving antenna e Increase the separation between the equipment and receiver e the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device mus
38. defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepa
39. e for the OS SAN configuration The server blade provides FC support for SAN implementations This solution uses an optional FCA that offers redundant SAN connectivity and optimization for HP StorageWorks products The server blade is also compatible with certain third party SAN products For more information refer to the documentation that ships with the FCA option For optimal SAN connectivity observe the following guidelines The FCA option is installed correctly in the server blade Refer to the documentation that ships with the FCA option An FC compatible interconnect is installed in the enclosure Refer to the documentation that ships with the interconnect option The server blade enclosure management module firmware is up to date Refer to the HP Business Support Center website http www hp com support The server blade is cabled properly to a supported SAN Software and configuration utilities 36 e SAN storage drivers are loaded Refer to supporting white papers and the HP website http www hp com servers rdp For SAN configuration information for the server blade refer to the HP StorageWorks SAN Design Reference Guide on the HP website http h18000 www1 hp com products storageworks san documentation html Configuration tools SmartStart software SmartStart is a collection of software that optimizes single server setup providing a simple and consistent way to deploy server configuration SmartStart has been
40. e is a building or existing restriction You can display this information interactively log the information to a database for later analysis or reporting and set up proactive notification using the HP Systems Insight Manager notification mechanism Software and configuration utilities 44 For more information on HP ProLiant Essentials Performance Management Pack see the documentation available on the HP website http www hp com products pmp HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of software that simplify the management of HP infrastructures The HP Insight Control Environment suites are licensing options for HP infrastructure management software delivered on the Insight Control Management DVD HP Insight Control Environment provides comprehensive management for ProLiant ML DL customers while HP Insight Control Environment for BladeSystem provides additional functionality for HP BladeSystem environments Using an integrated wizard based installer Insight Control Environment suites install and configure HP Systems Insight Manager HP SIM and HP ProLiant Essentials management software rapidly and consistently Once installed Insight Control Environment suites deliver enhanced infrastructure stability by improving control over IT assets increasing responsiveness to business needs through flexible deployment and optimization of compute resou
41. e must be the same type The server blade supports the following DIMM speeds e Single and dual rank PC3 10600 DDR 1333 DIMMs operating at 1333 and 1066 MHz e Quad rank PC3 8500 DDR 1067 DIMMs operating at 1066 MHz Depending on the processor model the number of DIMMs installed and whether UDIMMs or RDIMMs are installed the memory clock speed may be reduced to 1066 or 800 MHz For more information on the effect of DIMM slot population see General DIMM slot population guidelines on page 25 Memory subsystem architecture The memory subsystem in this server blade is divided into channels Each processor supports three channels and each channel supports one DIMM slot as shown in the following table Channel This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables the Mirrored Memory and Lockstep memory modes This server blade supports either Registered PC3 DIMMs RDIMMs or Unbuffered DIMMs UDIMMs DIMM slots in this server are identified by number and by letter Letters identify the slots to populate for specific AMP modes Slot numbers are reported by ROM messages during boot and for error reporting Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one
42. e retour et d termine la soci t de courses ou le transporteur utiliser Technical support 76 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti
43. e system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE The server may not support all the following examples NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings Drives installed RAID level 3 4 5 or 6 3 4 5 or 6 RAID 5 To change any ORCA default settings and override the auto configuration process press the key when prompted By default the auto configuration process configures the system for the English language To change any default settings in the auto configuration process such as the settings for language operating system and primary boot controller execute RBSU by pressing the F9 key when prompted After the settings are selected exit RBSU and allow the server to reboot automatically For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Software and configuration utilities 38 Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the fo
44. ecifications 74 Server blade specifications sise 74 e E 75 Before you contact HP sal T T s E E E EEREN 75 BEGGI 75 Customer Self Repair ii 75 A A 83 Component identification Front panel components lei C Server blade release lever perii ET 1 Server B system Green On power LED Amber Standby auxiliary power available Off No power available to server 2 Server B UID LED Blue Identified Blue flashing Active remote management Component identification Description Stats s No active remote management Server B health LED Green Normal Flashing Booting Amber Degraded condition Red Critical condition Server B NIC link Green Network linked and activity LED Off No link or activity Green Network linked Server A NIC link and activity LED Off No link or activity Server A health LED Green Normal Flashing Booting Amber Degraded condition Red Critical condition Green flashing Network activity Green flashing Network activity Server A UID LED Blue Identified Blue flashing Active remote management Off No active remote management Server A syste
45. elefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que real
46. emotely access the console of the host server blade including all text mode and graphics mode screens with full keyboard and mouse controls e Remotely power up power down or reboot the host server blade e Remotely boot a host server blade to a virtual media image to perform a ROM upgrade or install an OS e Send alerts from iLO 2 regardless of the state of the host server blade e Access advanced troubleshooting features provided by iLO 2 e Launch a web browser use SNMP alerting and diagnose the server blade with HP SIM e Configure static IP bay settings for the dedicated 2 management NICs on each server blade in an enclosure for faster deployment Software and configuration utilities 31 To connect to the server blade using iLO 2 install the server blade in an enclosure Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade The c Class tab enables you to control specific settings for the HP BladeSystem iLO 2 also provides web based status for the HP BladeSystem configuration For detailed information about iLO 2 refer to the HP Integrated Lights Out User Guide on the HP website http www hp com servers lights out Network based PXE deployment PXE is a component of the Intel WfM specification The PXE model enables server blades to load and execute an NBP from a PXE server and to execute a pre configured image The image can be an OS image created by software utilities or a
47. ent valid Mirrored Memory configuration Multi processor Mirrored Memory population order For Mirrored Memory mode configurations with multiple processors populate DIMM slots A and B for each processor Do not populate slot C After installing the DIMMs use RBSU to configure the system for mirrored memory support Configuring mirrored memory on page 39 Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 25 e Always install DIMMs in channels 1 and 2 for each installed processor e not install DIMMs in channel 3 for any processor e DIMM configuration on channel 1 and channel 2 of a processor must be identical e multi processor configurations each processor must have a valid Lockstep Memory configuration Hardware options installation 26 e n multi processor configurations each processor may have a different valid Lockstep Memory configuration Multi processor Lockstep population order For Lockstep memory mode configurations with multiple processors populate DIMM slots A and B for each processor Do not populate slot C After installing the DIMMs use RBSU to configure the system for Lockstep memory support Configuring lockstep memory on page 40 Installing a DIMM AN WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components
48. ents identification 6 configuration of system 18 31 37 configuration tools 37 connecting to the network 16 connection problems 54 connectors 6 contacting HP 75 creating a disk image 35 41 CSR customer self repair 75 D Declaration of Conformity 68 deployment methods 31 32 34 deployment software 41 diagnosing problems 51 56 diagnostic tools 37 41 42 46 diagnostics utility 46 dimensions server 74 DIMM population guidelines 25 DIMM slot locations 8 9 DIMM slots 8 DIMMs 23 39 DIMMs installation 27 diskette image creation 41 documentation 36 drivers 31 48 electrostatic discharge 73 enclosure installing 15 environmental specifications 74 Erase Utility 42 error messages 65 European Union notice 69 F FCC rating label 67 features 6 Federal Communications Commission FCC notice 67 68 flowcharts 54 55 56 57 59 61 63 front panel components 6 front panel LEDs 6 G general diagnosis flowchart 56 grounding methods 73 H hard drives 19 hard drives installing 19 hardware options 19 hardware options installation 19 health driver 41 HP Insight Control Environment Suite 45 HP Insight Control Linux Edition 45 HP Insight Diagnostics 46 47 HP Insight Remote Support software 48 Index 85 HP Insight Server Migration Pack software for Proliant 44 HP ProLiant Essentials Foundation Pack 43 HP ProLiant Essentials Performance Management Pack 44 HP ProLiant Essentials Rapid Dep
49. er to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug ins extend HP Systems Insight Manager capabilities to manage virtual machines The Virtual Machine Management Pack provides the following functionality e Central management and control of VMware and Microsoft virtual machines with physical host to virtual machine association e Easy identification of VMs or host servers reaching high CPU memory or disk utilization levels e Highly flexible move capabilities that enable live moves and moves to dissimilar host resources e Back up template and alternate host capabilities that enable restoration of VMs on any available host The Server Migration Pack automates the manual processes required for migrating servers between physical or virtual platforms P2V V2P and V2V enabling easy migration to appropriate physical or virtual platforms that meet performance and capacity requirements For more information about virtualization management software see the HP website http www hp com go vmmanage Software and configuration utilities 43 HP ProLiant Essentials Vulnerability and Patch Management Pack The HP ProLiant Essentials Vulnerability and Patch Management Pack software extends the functionality o
50. erver blade power LED Is the Automatically PowerOn sever choice selected in iLO 1 Is the server blade health LED on Wait 45 seconds Does dition still i 3 Change the setting in iLO Check the Insight Display Onboard Does Administrator error condition still message and perform exist the suggested ation 2 Replace or troubleshoot the server blade internal components Does condition still exist Does condition still exist Call HP Service Provider POST problems flowchart Symptoms Reseat the server blade e Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device e Server completes POST with errors Possible problems Improperly seated or faulty internal component e Faulty KVM device e Faulty video device Troubleshooting 59 Server blade power on problems flowchart on page 57 POST error messages and beep codes on page 65 Video problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Symptom information on page 53 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support e Hardware problems in the HP ProLiant Servers Troubleshoot
51. es are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling feet are extended to the floor Troubleshooting 52 e The full weight of the rack rests on the leveling feet The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps does the problem occur What has been changed since the time the server was working Did you recently add or remove hardware or software If so did you remember to change the appropriate settings in the server setup utility if necessary How long has the server exhibited problem symptoms If the problem occurs randomly what is the duration or frequency To answer these questions the following information may be useful Prepare 1 Run HP Insight Diagnostics on page 46 and use the survey page to view the c
52. f HP Systems Insight Manager HP SIM to provide vulnerability and patch management for target systems The Vulnerability and Patch Management Pack is an all in one vulnerability assessment and patch management tool It enables you to gain the upper hand in the war against hackers worms and Trojan software that exploit software security vulnerabilities by e Enhancing system lifecycle management by incorporating vulnerability assessment and patching as integral parts of the system management process e Accelerating resolution of vulnerabilities by reducing the research time to understand the criticality of the vulnerability and the expected behavior for patches and fixes e Reducing the risk of security threats by automating the acquisition scheduling the deployment and ensuring that the patches remain in place continuously enforcing the persistence desired state of patches The Vulnerability and Patch Management Pack and HP SIM can be installed on a single server referred to as a shared configuration or on a separate server referred to as a distributed configuration The Vulnerability and Patch Management Pack is included on the Insight Control Data Center Edition DVD For more information see the HP Proliant Essentials Vulnerability and Patch Management Pack User Guide or the HP website http www hp com HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant SMP enables admi
53. fied personnel This symbol indicates the presence of electric shock hazards area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure QA This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely 5 9 kg WARNING To reduce the risk of personal injury or damage to the equipment 13 00 Ib observe local occupational health and safety requirements and guidelines for manual material handling A These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power ST Sa WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Warnings ANN WARNING Only authorized technicians trained by HP should attempt to repair this equipment All troubleshooting and repair procedur
54. forma es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selrepair Technical support 80 i LZ EL AMMA ORRIN SIS CERE SMART DIDI HPM RIS BOMBA EHE CSR BOR CORBRERAT IBA 5 EHP HEHEH ERRES AEB Lt BE HPIL EO BI EIE PERICIAL PERICIAL TIME ERES FOB U AH U EY DA R BCHENDAOMR SURT LEERME ERAN DIA TO BEG EAI RE EE EEBOERIMIEC ONA COMASHSECHERTS SEBAIOUC Lt SER HER EME SBA BRO LOMBAR SA SREY 7 RBOMERIALNTIE IARA TUNIEK CER CRIES UAERI STEM CERT HPHRO BOONAIZ REBDOEBRCIEASUEUAL HPET IZHPIERE RIRES YRMRABSSCSERAR HS SMM ENTUET MARAT ABE Wilk CIE CARE RURAL ETICA 3 MITO TU BMRA ERITH lt 70848 lt 51 3833 SCE GAAB DUEL K PARERE lt HOMER TIE ULTIMA HIE EMENTA EN Z LET SERRO AMAR SBEMHSMESHOMRREN TAT EX GRES RA LI RAEE LT lt 7 0 REPRE ZF SPSS BU HOMABIMBRRELEICAN TCHS RMR EE LABS HPD BAR AARRE MESSORI HENS UNDER SERI RAT 7 P THEE HP FRITES ER 1716 CSR LUS AT REHRAS MFA RE GERE HR MRAM HP sk HP ARS de iS sk RR S AEA RI IEA CSR BBE SE HEN HP HEI EE Riz HT BIR AP
55. hat ships with the enclosure Setup 18 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AN CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge AN CAUTION To avoid damage to the server blade do not operate the server blade unless both processor sockets are populated with a processor and heatsink Hard drive option Each server supports one internal SATA drive WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server blade on page 1 1 2 Remove the server blade on page 12 3 Access the internal server components on page 12 4 If installed remove the USB device 5 Remove the hard drive carrier Hardware options installation 19 o To remove the hard drive carrier from the server A assembly remove the T 10 hard drive carrier screw and loosen the two system board thumbscrews Then slide the system board toward the rear of
56. ice guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation e Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 8 e Server information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support e Operating system information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 9 HP contact information on page 75 Troubleshooting 56 Start General diagnosis 1 Record symptom information Reboot server to see if condition still exists 2 Reseat any components Does that may have come condition still loose during shipping and exist reboot the server Is this a newly installed server Were options 3 4 added the dii for Download the latest i configuration changed Service software and still exist recently Notifications firmware from the y HP website 5 6 Isolate and Isolate what has changed Verify it minimize the was installed correctly Restore Does memory server to last known working state condition still configuration or original shipped configuration exist 7 Does
57. ice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para l
58. ing Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website hitp www hp com go bladesystem documentation Server information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Operating system information you need in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Troubleshooting 60 Start POST Problems 1 Go to server blade power on problems flowchart you able to connect remotely 2 See Post Error Messages 5 color is the Isolate and Verify SUV server blade minimize the cable is health LED memory connected configuration correctly Break server blade down to minimum configuration Does condition still exist Does condition still exist No 4 Record action taken Add one part at a time back to configuration to isolate component Does condition still exist Does Record symptom amp condition still 6 Does error information on exist Troubleshoot or replace condition still repair tag if basic server spare parts exist sending back a failed part 4 Record action 7 taken Call HP
59. ing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal RER el Regulatory compliance notices 72 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at staticfree workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the grou
60. ion that describes how to apply these new tools to build an automated server deployment process Using SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server Software and configuration utilities 34 configuration process This automated server configuration process cuts time from each server deployed making it possible to scale server deployments to high volumes in a rapid manner For more information and to download the SmartStart Scripting Toolkit refer to the HP website http www hp com servers sstoolkit CD ROM deployment CD ROM deployment involves using a bootable CD that executes scripts to configure the hardware and install the OS After the OS is configured the server blade can access the network to locate the scripts and files necessary for deployment Before beginning the deployment process connect the server blade to the network NOTE For more information about hardware and cabling configurations see the documents that ship with the enclosure For more information on CD ROM deployment see the iLO virtual CD ROM on page 35 section iLO virtual CD ROM To deploy with a boot CD 1 Do one of the following o Insert the boot CD into the client PC using the iLO 2 Remote Console o Use iLO 2 to create an image file of the boot CD o Copy the image of the boot CD to a location on the
61. ions It also provides seamless integration with HP hardware support by generating and emailing support tickets that deliver a snapshot of the storage system For more information and to download the utility refer to the StorageWorks L amp TT website http h18006 www1 hp com products storageworks Itt HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices V IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agents Management Agents provide the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information ref
62. justments or perform procedures to the laser device Regulatory compliance notices 71 other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice ANN WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or import
63. kard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany The official EU CE declaration of conformity for this device can be found on the HP website http www hp com go certificates Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 69 disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product This symbol the product or on its packaging indicates that this product must not Gas Japanese notice JAPANESE NOTICE GEM o TUAREN VOCI 2 20 4 07 5 ROMANS Bind FEL CORBIS 7727 CORSI 2 C EZBHELTOESTD TOBRERIIAPT LEY RINDE 53 80906085089 MIRAR CE ECOBIROEULTFEL VCCI B VCCI I FMI THEBES ROME THER FEU CORES JIAZAABRRHRECT TORE ERRERA SLEE BSE ERCFTCEDHVES im REEF
64. lade specitications TEAN Weight maximum 5 9 kg 13 00 Ib Weight no drives installed 5 6 kg 12 4 Ib Specifications 74 Technical support Before you contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller See the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize
65. ll be the Insight Display blade power on shown as yellow degraded or background problems orange failed flowchart 5 Go to server 2 Check the Insight Obtain failure information from Display Onboard IML entry if available Administrator error message and perform the suggested action ls a hard drive fault LED on Is there sufficient information to identify failing component Yes Is the LED 7 solid or Replace or reseat component flashing identified as failed or about to fail Flashing A predictive Mark the corresponding IML 6 failure alert has entry as repaired if present You may need to replace the hard drive been received for this drive POST error messages and beep codes For a complete listing of error messages refer to the POST error messages in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Z WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components Troubleshooting 65 Battery replacement HP recommends replacing the battery on both server A and server B when either battery is replaced If the server blade no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real
66. llowing e Access RBSU by pressing the F9 key e Access the System Maintenance Menu which enables you to launch ROM based Diagnostics or Inspect by pressing the F10 key e Force a PXE Network boot by pressing the F12 key BIOS Serial Console BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port The server that you are remotely configuring does not require a keyboard and mouse For more information about BIOS Serial Console see the BIOS Serial Console User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory e Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime e Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal uncorrectable memory error are removed from operation automatically resulting in less system downtime See the server specific user guide for
67. llowing methods for PXE deployment e Proliant Essentials RDP HP ProLiant Essentials Rapid Deployment Pack on page 41 ProLiant Essentials Rapid Deployment Pack on page 34 SmartStart Scripting Toolkit on page 34 HP ProLiant Essentials Rapid Deployment Pack NOTE To deploy server blades in an existing server blade enclosure always use the most recent version of RDP available at the HP website http www hp com servers rdp The RDP software is the preferred method for rapid high volume server deployments The RDP software integrates two powerful products Altiris Deployment Solution and the HP ProLiant Integration Module The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified point and click and drag and drop operations that enable you to deploy target servers including server blades remotely It enables you to perform imaging or scripting functions and maintain software images For more information about the RDP refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website http www hp com servers rdp SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high volume server deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML and DL servers The toolkit includes a modular set of utilities and important documentat
68. loyment Pack 41 HP ProLiant Essentials Virtualization Management Software 43 HP ProLiant Essentials Vulnerability and Patch Management Pack 44 HP Smart Update Manager overview 49 HP Systems Insight Manager overview 43 HP technical support 75 identification number 67 iLO 2 Integrated Lights Out 2 31 32 42 iLO 2 activity LED 42 IML Integrated Management log 47 Important Safety Information document 51 Insight Diagnostics 46 47 48 installation server blade 15 installation server options 19 installing a server blade 16 installing operating system 34 installing server B assembly 13 installing server blade options 15 19 Integrated Management Log IML 47 interconnect bay numbering 16 interconnect device mapping 16 internal components accessing 12 J Japanese notice 70 K Korean notices 71 L laser devices 71 LEDs 6 loose connections 54 M Management Agents 43 management tools 31 41 memory 22 24 39 40 memory subsystem architecture 23 memory mirrored 39 40 mezzanine card 27 mezzanine connectors 7 9 O Online ROM Flash Component Utility 49 operating systems 49 operations 11 options installation 19 ORCA Option ROM Configuration for Arrays 40 OS boot problems flowchart 61 P phone numbers 75 POST error messages 65 POST problems flowchart 59 powering down 11 powering up 11 38 power on problems flowchart 57 pre diagnostic steps 51 preparation procedures 11 53 problem di
69. ltative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et d
70. m Green On power LED available Amber Standby auxiliary power Off No power available to server Actual NIC numbers depend on several factors including the operating system installed on the server blade System board components Server A system board components o g M pet SR nn tem DIMM slots processor 2 Component identification 7 Hem De _ Server system board components 9 o oo r r em Description Processor socket 1 populated o meea n CT j DST O DIMM slot numbering For installation guidelines and population order see Memory options on page 22 Component identification 8 Server A DIMM slots TJ Hopo Stara Bin HHHH EHHH S Edda BH hoodoo Server B DIMM slots Mezzanine connector definitions CN peon Mezzanine connector 1 x8 Type mezzanine card Server A only only x8 Type 1 mezzanine card Server B only only A PCle x8 mezzanine connector supports x16 cards at up to x8 speeds Component identification 9 System maintenance switch Position Function Default 3 Reserved Oft Reserved Off When the system maintenance switch position 6 is set
71. n one side of the Software and configuration utilities 45 ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPag writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM USB support and functionality USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on
72. nction marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStart assisted HP Insight Diagnostics installation or it can be installed through the HP PSP ProLiant Support Packs on page 49 NOTE The current version of SmartStart provides the memory spare part numbers for the server blade To download the latest version see the HP website http www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM HP Systems Insight Manager on page 43 e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 2 user interface e From within HP Insight Diagnostics on page 46 For more information refer to the Management CD in the HP ProLiant Essentials Foundation Pack Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD
73. nd cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools Usea portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 73 Specifications Environmental specifications Temperature range Relative humidity noncondensing Non operating 5 to 95 O 38 7 C 101 7 F E EE The following temperature conditions and limitations apply All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft up to 3048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed may reduce the upper temperature and humidity limits Operating with a fan fault or above 30 C 86 F may reduce system performance Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Maximum storage altitude corresponds to a minimum pressure of 70 kPa 10 1 psia Server b
74. nector Cleo 9 System maintenance switch iii 10 Access components mE 10 ee o ai ea 1 Power up the server blade Mii 11 Power down the Server Dl anne repeat A awas 11 Remove Ine server ble 12 Access the internal server components 12 Remove the server assembly 12 Install the server assembly sis 13 POR RD bM 15 e iu EE RTL UU 15 Installing an HP BladeSystem c Class enclosure ss 15 Installing server blade options da 15 Installing interconnect modules dsd sc remet ds een 15 Interconnect bay numbering and device mapping 16 Connecting to the network ne rome nn PSU pO VE 16 Installing ass blade E E Ea 16 Completing the configurotion ie net nr One tte NN IN trent a 18 Haroware options iis i ENERO TOR 19 eel 19 Hard drive 19 Memory oplos zii L 22 Memory subsystem architecture sisi 23 Singles dual and quad rank DIMAS casinos 23 cdl 23 Memory origi roes neen deed 24 General DIMM slot population quie ld 25 Installing a Dea 27 Mezzanine card option
75. network or the client PC hard drive 2 Remotely access the server blade through iLO 2 See HP BladeSystem c Class advanced management on page 31 Click the Virtual Media tab Select the Virtual Media applet Use the Virtual Media applet to select the local CD or image file and connect the Virtual CD to the server blade Use the iLO 2 Virtual Power Button feature to reboot the server blade After the server blade boots follow the normal network installation procedure for the OS Diskette image deployment To deploy with a diskette image the user creates a DOS based network enabled boot diskette that executes a script that configures the hardware and installs the OS The diskette enables the server blade to access the required deployment scripts and files on the network This method implies a deployment infrastructure that may include an administrator workstation PXE server Microsoft Windows file share or a Linux file share For more information refer to Deployment infrastructure on page 32 Before beginning the deployment process connect the server blade to the network NOTE For more information about hardware and cabling configurations see the documents that ship with the enclosure Two methods are available for diskette image deployment Software and configuration utilities 35 iLO virtual floppy on page 36 PXE PXE deployment on page 34 Creating a boot diskette The SmartStart Scripting Toolkit pr
76. nistrators to upgrade or replace an existing server blade through server migration SMP provides an automated accurate and affordable method of migrating existing server blades and their content to the latest server technologies SMP automates the migration of the operating system applications and data from one server blade to another without errors eliminating the need for manual redeployment of these elements on the new server blade During the migration process the software automatically loads new drivers required for boot on the destination server blade The wizard based user interface simplifies the migration process and requires little experience or training For more information about the SMP see the HP website http www hp com go migrate HP ProLiant Essentials Performance Management Pack HP ProLiant Essentials Performance Management Pack PMP is an integrated performance management solution that detects and analyzes hardware bottlenecks on HP ProLiant servers select HP Integrity servers and MSA500 MSA1000 MSA1500 shared storage devices PMP provides the tools you need to receive proactive notification of building bottlenecks and debug existing performance issues PMP is automatically installed with HP Systems Insight Manager HP SIM and is integrated with HP SIM No software installation on the monitored servers is required other than the Insight Management Agents PMP analyzes performance information to determine if ther
77. omponents to cool before touching them To install the component 1 Power down the server blade on page 11 Remove the server blade on page 12 2 3 Access the internal server components on page 12 4 Remove the mezzanine connector cover AN CAUTION To prevent damage to the server blade apply pressure over the mezzanine connector when installing the mezzanine card Do not apply pressure to the edges of the card Hardware options installation 28 5 Install the mezzanine card Press down on the connector to seat the board 6 Install the server B assembly on page 13 7 Install the server blade Installing a server blade on page 16 SD card adapter option The SD card adapter option enables the use of a permanently installed SD card Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server blade on page 11 2 Remove the server blade on page 12 3 Access the internal server components on page 12 4 Install an SD card in the SD slot 5 Install the SD card adapter Hardware options installation 29 6 Install the server B assembly on page 13 7 Install the server blade Installing a server blade on page 16 Hardware options installation 30 Software and configuration utilities Server blade deployment tools Software drive
78. on guidelines Observe the following guidelines for all AMP modes e Always populate channels 1 and 2 for both processors e maximize performance distribute the total memory capacity between both processors in a server as evenly as possible Hardware options installation 25 e Do not mix Unbuffered and Registered DIMMs DIMM speeds are supported as indicated in the following table ak Speed supported MHA Single or dual rank 1333 1066 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 25 e DIMMs may be installed individually Multi processor Advanced ECC population order For Advanced ECC mode configurations with multiple processors populate the DIMM slots for each processor sequentially in alphabetical order A through C Mirrored Memory population guidelines For Mirrored Memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 25 e Always install DIMMs in channels 1 and 2 for each installed processor e not install DIMMs in channel 3 for any processor e 5 installed on channel 1 and channel 2 of an installed processor must be identical e multi processor configurations each processor must have a valid Mirrored Memory configuration e In multi processor configurations each processor may have a differ
79. operating system drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded from the HP website http www hp com support Software and configuration utilities 48 LY IMPORTANT Always perform a backup before installing or updating device drivers ProLiant Support Packs PSPs represent operating system specific bundles of ProLiant optimized drivers utilities and management agents Refer to the PSP website http h1 8000 www1 hp com products servers management psp html Operating system version support Refer to the operating system support matrix http www hp com go supportos HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features e Works offline and online e Supports Microsoft Windows and Linux operating systems e Integrates with other software maintenance deployment and operating system tools e Automatically checks for hardware firmware and operating system dependencies and installs only the correct ROM upgrades required by each target server For more information see the HP Smart Update Manager User Guide The guide and the HP Smart Update Manager utility are available from the ProLiant Firmware Maintenance CD This CD and others can be downloaded free of charge from the SmartS
80. oting Guide located on the Documentation CD or on the HP website http www hp com support Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact information on page 75 Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliantbl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation General diagnosis flowchart on page 56 Troubleshooting 62 Start OS boot problems 2 Yes Go to POST Problems Does the 1 4 server boot Disable Fast Boot in RBSU oes server SmartStart and check server boot still boot with CD order errors No 3 Troubleshoot possible hard drive subsystem problem Does server still fail to boot SmartStart SmartStart recognize default boot device 4 Run Insight Diagnostics Is this a known good copy of SmartStart Still fail with known good copy 4 Troubleshoot Diagnostics sun problem found without errors by
81. ovides the tools and information for creating a boot diskette For details refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website http www hp com servers sstoolkit As an alternative method configure the hardware manually with RBSU and the iLO 2 remote console With this method the disk is more generic and integrates with an existing network OS installation process For more information refer to HP BladeSystem c Class advanced management on page 31 To operate properly the server blade must have a supported OS For the latest information on a supported OS refer to the HP website http www hp com go supportos iLO virtual floppy To deploy with a boot diskette 1 Do one of the following o Insert the boot diskette into the client PC using the 2 Remote Console o Use iLO 2 to create an image file of the boot diskette o Copy the image of the boot diskette to a location on the network or the client PC hard drive Remotely access the server blade through iLO 2 See HP BladeSystem c Class advanced management on page 31 Click the Virtual Media tab Select the Virtual Media applet Use the Virtual Media applet to select the local diskette or image file and connect the Virtual CD to the server blade Use the iLO 2 Virtual Power Button feature to reboot the server blade After the server blade boots follow the normal network installation procedur
82. pliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with
83. port Event list error messages in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Component identification on page 6 System Management Homepage https localhost 238 1 Power on problems flowchart Server blade power on problems flowchart on page 57 Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation HP contact information on page 75 Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Troubleshooting 64 q Start server fault 8 indications Select an appropriate fault indicator 1 Insight 3 Server blade Management Agents health LED Was event reported by Insight Management Agents What color is the server blade health LED Is there an IML entry identifying the problem 4 Gather information from the System Management Homep What color is age Failing components wi
84. port 75 telephone numbers 75 troubleshooting 51 54 troubleshooting flowcharts 54 U updating the system ROM 45 USB support 46 utilities 31 utilities deployment 34 37 41 W warnings 52 Index 87
85. r Linux deployment o Windows 2000 or Windows Server 2003 OS installed Network connection CD ROM drive 1 5 GB of available disk space TCP IP networking and an IP address compatible with one of the following the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD ROM drive and or diskette drive Any of the following Java Runtime Environment versions 1 3 1_02 1 3 1_07 1 3 1_08 1 4 1 for Windows users only 1 4 2 for Linux users only Access the Java Runtime Environment versions at the HP website http java sun com products archive index html e Network server with an OS installed Software and configuration utilities 33 Deployment methods Four primary deployment methods are supported 2 WWPORTANT To deploy a zener Bde whoa he RDP asi a Dooce de ov image of a bootable diskette e PXE deployment on page 34 e CD ROM deployment Diskette image deployment on page 35 e SAN configuration on page 36 PXE deployment PXE enables server blades to load an image over the network from a PXE server and then execute it in memory The first NIC on the server blade is the default PXE boot NIC but any of the other NC series NICs can be configured to boot PXE For more information refer to Network based PXE deployment on page 32 NOTE Actual NIC numeration depends on several factors including the OS installed on the server blade HP recommends using one of the fo
86. rces and providing tangible savings through improved IT staff efficiency The software installed by Insight Control Environment suites delivers core management functionality for HP ProLiant server and HP BladeSystem lifecycles including e Rapid server deployment e Health and performance monitoring e Comprehensive remote control e Vulnerability scanning and patch management e Power and thermal measurement reporting capping and regulation e Integrated management of virtual and physical infrastructure e Third party device management For more information about Insight Control Environment suites see the HP website http www hp com go ice HP Insight Control Linux Edition HP Insight Control Linux Edition is an all in one software package that provides Linux based management and deployment capabilities for the HP BladeSystem and its c Class and p Class ProLiant server blades Built on Linux the software includes an easy to use interface customized for blades and optimized for Linux users HP Insight Control Linux Edition enables operating system deployment with both standard installation and image based technologies For more information about HP Insight Control Linux Edition see the HP website http www hp com go icle Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a 8 MB ROM that acts as two separate 4 MB ROMs In the standard implementatio
87. recommended AMD Athlon 64 processor or Intel Pentium Ill or higher processor 700 MHz or greater recommended o 128 MBofRAM o Microsoft Windows 2000 Professional or Microsoft Windows XP OS o Microsoft Internet Explorer 5 5 or above with 128 bit encryption o Ethernet NIC with 10 100 RJ 45 connector Software and configuration utilities 32 TCP IP networking and address compatible with one of the following iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD ROM drive CD DVD ROM drive and or diskette drive Any of the following Java Runtime Environment versions 1 3 1_02 1 3 1_07 1 3 1_08 1 4 1 for Windows users only 1 4 2 for Linux users only Access the Java Runtime Environment versions at the HP website http java sun com products archive index html e DHCP server IP address assignment AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium or Pentium Il 200 MHz or faster processor 64 MB of RAM 64 MB of free hard drive space 10 Mb s network adapter e PXE deployment server storing boot images o o AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium Ill or higher processor 500 MHz recommended 256 MB of RAM 10 Mb s network adapter CD ROM drive e Windows repository server Windows o
88. rs and additional components HP offers the following additional software components for server blades e Health and Wellness driver and IML viewer e LO 2 Management interface driver e Rack infrastructure interface service For Microsoft Windows OS users these items are included in the HP ProLiant iLO 2 Standard Blade Edition available from the HP website http www hp com servers lights out Linux OS users can download these components from the HP website http www hp com products servers linux For information on how to use these components with a Linux OS see the HP website http h1 8000 www1 hp com products servers linux documentation html HP BladeSystem c Class Advanced management 2 is a standard component of ProLiant c Class server blades that provides server health and remote server blade manageability Its features are accessed from a network client device using a supported web browser In addition to other features iLO 2 provides keyboard mouse and video text and graphics capability for a server blade regardless of the state of the host OS or host server blade iLO 2 includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 2 independent of the host server blade and its OS iLO 2 provides remote access to any authorized network client sends alerts and provides other server blade management functions Using a supported web browser you can e R
89. rs rdp Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access RBSU 2 Select the System Options menu 3 Select Serial Number The following warning is displayed WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Boe s Dy 10 Press the F10 key to confirm exiting RBSU The server will automatically reboot Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is Software and configuration utilities 41 functioning properly the system periodically resets the timer However when the operating system fails the timer expires and re
90. s e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Software and configuration utilities 37 Using RBSU To use RBSU use the following keys e access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the F1 key 272 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entir
91. starts the server ASR increases server availability by restarting the server within a specified time after a system hang or shutdown At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the HP SIM console or through RBSU ROMPag utility The ROMPag utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a diskette into the diskette drive or USB Key into an available USB port and boot the system Online versions of the ROMPaq utility are also available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information about the ROMPag utility see the HP website http www hp com go support Integrated Lights Out 2 technology The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability The iLO 2 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 2 independent of the host server and its operating system The iLO 2 subsystem provides remote access to any authorized network client sends alerts and provides other server management functions Using iLO 2 you can e Remotely power up power down or reboot the host server e Send
92. stausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten fiir diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Technical support 77 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per T
93. t be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Regulatory compliance notices 68 Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e low Voltage Directive 2006 95 EC e Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Pac
94. t pins ie eil 59 OS boot problems Howchart 2 ande die i ed EP E d 61 Server fault indications flowchart sseccccceeeecceececeececceceeceececeeeceauececeeauececeeuaueececuuueececsteceeeuaeesenaes 63 POST error messages and beende ii ii dune 65 CO ir iii ode 66 Regulalory compliance NOITES uuu k uu oe are 67 Regulatory compliance identification numbers siii riendas 67 Federal Communications Commission notice 67 FCC rating TRECE 67 Class equipmenl 67 Class 4 4000000000 260 sise 67 Declaration of conformity for products marked with the FCC logo United States 68 VEL IS cy cas o ya EA 68 Eel Ro no dan ion A eden end ORE AU 68 Canadian notice Avis Canadien sise 69 European Union regulatory hotes cacher e i na RUE Rr er kat RO ee E RARE adobes arie riti 69 Disposal of waste equipment by users in private households in the European Union 69 Japanese LA n ii 70 BSM Notice 71 Cei 71 E EET 71 Lasericompliance 55 u ie 71 Battery replacement notice seen 72 Taiwan battery recycling Moliterno tcs 72 ne name 74 Preventing electrostatic dischorge SG FH nae 73 Grounding methods to prevent electrostatic discharge 73 mme A 74 Environmental sp
95. tart download page on the HP website http www hp com go support System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers This tool has the following features e Works offline and online e Supports Microsoft Windows NT Windows 2000 Windows Server 2003 Novell Netware and Linux operating systems 272 IMPORTANT This utility supports operating systems that may not be supported by the server For operating systems supported by the server see the HP website http www hp com support e Integrates with other software maintenance deployment and operating system tools e Automatically checks for hardware firmware and operating system dependencies and installs only the correct ROM upgrades required by each target server To download the tool and for more information see the HP website http www hp com support Software and configuration utilities 49 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy to
96. the enclosure and remove the hard drive carrier o remove the hard drive carrier from the server B assembly remove the T 10 hard drive carrier screw and then remove the hard drive carrier Hardware options installation 20 6 Prepare the hard drive carrier 7 8 Install the hard drive assembly Hardware options installation 21 o To install the hard drive assembly in server A slide the hard drive assembly into position on the hard drive connector slide the system board into position in the enclosure and tighten the system board thumbscrews Then install the hard drive carrier retention screw o To install the hard drive assembly in server B first slide the hard drive assembly into position on the hard drive connector and then install the hard drive carrier retention screw 9 If removed install the USB device 10 Install the server B assembly on page 13 11 Install the server blade Installing a server blade on page 16 Memory options P IMPORTANT This server blade does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization Hardware options installation 22 The memory subsystem in this server blade can support RDIMMs or UDIMMs Both types are referred to as DIMMs when the information applies to both types When specified as RDIMM or UDIMM the information applies to that type only All memory installed in the server blad
97. the front of the rack and physical access to secure dota Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD Software and configuration utilities 46 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 46 provides survey functionality that gathers critical hardware and software information on ProLiant server blades This functionality supports operating systems that may not be supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey fu
98. tive part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facu
99. to cool before touching them To install the component 1 Power down the server blade on page 11 2 Remove the server blade on page 12 3 Access the internal server components on page 12 4 Open the DIMM slot latches 5 Install the DIMM 6 Install the server B assembly on page 13 7 Install the server blade Installing a server blade on page 16 If you are installing DIMMs in mirrored or lock step configuration configure this mode in RBSU HP ROM Based Setup Utility on page 37 Mezzanine card option Optional mezzanine cards are classified as Type mezzanine cards and Type Il mezzanine cards The server blade supports only Type mezzanine cards Hardware options installation 27 Optional mezzanine cards provide additional network connectivity or provide either Infini Band or Fibre Channel support For mezzanine card locations see the system board components on page 7 For mezzanine card signal mapping see Interconnect bay numbering and device mapping on page 16 and the installation instructions that ship with the server blade Because mezzanine cards are supported on multiple server blade models the mezzanine card may have captive screws that are not required to secure it to the server blade When installing a mezzanine card in this server blade only two captive screws are required N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system c
100. urrent configuration or to compare it to previous configurations Refer to your hardware and software records for information Refer to server LEDs and their statuses the server for diagnosis Be sure the server is in the proper operating environment with adequate power air conditioning and humidity control For required environmental conditions see the server documentation Record any error messages displayed by the system Remove all diskettes CD ROMs DVD ROMs and USB drive keys Power down the server and peripheral devices if you will be diagnosing the server offline If possible always perform an orderly shutdown a Exit any applications b Exit the operating system c Power down the server Disconnect any peripheral devices not required for testing any devices not necessary to power up the server Do not disconnect the printer if you want to use it to print error messages Collect all tools and utilities such as a Torx screwdriver loopback adapters ESD wrist strap and software utilities necessary to troubleshoot the problem o You must have the appropriate Health Drivers and Management Agents installed on the server To verify the server configuration connect to the System Management homepage and select Version Control Agent The VCA gives you a list of names and versions of all installed HP drivers Management Agents and utilities and whether they are up to date o HP recommends you have access to the ser
101. ver documentation for server specific information Troubleshooting 53 o HP recommends you have access to the SmartStart CD for value added software and drivers required during the troubleshooting process Download the current version of SmartStart from the HP website http www hp com servers smartstart Service notifications To view the latest service notifications refer to the HP website http www hp com go bizsupport Select the appropriate server model and then click the Troubleshoot a Problem link on the product page Loose connections Action e Be sure all power cords are securely connected e Be sure all cables are properly aligned and securely connected for all external and internal components e Remove and check all data and power cables for damage Be sure no cables have bent pins or damaged connectors e fixed cable tray is available for the server be sure the cords and cables connected to the server are routed correctly through the tray e Be sure each device is properly seated Avoid bending or flexing circuit boards when reseating components e device has latches be sure they are completely closed and locked e Check any interlock or interconnect LEDs that may indicate a component is not connected properly e If problems continue to occur remove and reinstall each device checking the connectors and sockets for bent pins or other damage Troubleshooting flowcharts To effectively troubleshoot
102. wise 5 Engage the threads on jackscrew 2 and tighten fully 6 Tighten jackscrew 1 fully Operations 14 Setup Overview To install a server blade complete the following steps 1 Install and configure an HP BladeSystem c Class enclosure Install any server blade options Install interconnect modules in the enclosure Connect the interconnect modules to the network Install a server blade mm gt o M Complete the server blade configuration Installing an HP BladeSystem c Class enclosure Before performing any server blade specific procedures install an HP BladeSystem c Class enclosure The most current documentation for server blades and other HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations e Documentation CD that ships with the enclosure e Business Support Center website http www hp com support Installing server blade options Before installing and initializing the server blade install any server blade options such as additional memory hard drives internal USB devices or mezzanine cards Installing interconnect modules For specific steps to install interconnect modules see the documentation that ships with the interconnect module Setup 15 Interconnect bay numbering and device mapping To support network connections for specific signals
103. ximately six turns counterclockwise 5 Turn jackscrew 2 counterclockwise until the threads are fully disengaged 6 Tum jackscrew 1 counterclockwise until the threads are fully disengaged AN CAUTION To prevent damage to the server blade do not apply pressure to the enclosure connector 7 Lift the server B assembly from the server A assembly and then place it on the work surface with the system board facing up Install the server B assembly For access component identification see Access components on page 10 1 Engage the front edge of the server B assembly with the front edge of the server A assembly AN To avoid possible damage to mezzanine card cables route any cables so that they do not become pinched when the server B assembly is installed IMPORTANT To avoid possible damage to the serial label pull tab extend the serial label pull tab approximately 1 cm 0 4 in before installing the server B assembly on the server A assembly 2 Lower the server B assembly onto the server A assembly 3 Align the signal and power connectors on the server B assembly with the corresponding connectors on the server A assembly Operations 13 AN CAUTION The jackscrews control the unseating and seating of critical system connectors Failure to use the jackscrews to remove and install the server B assembly can cause the system boards to fail 4 Engage the threads on jackscrew 1 and tighten six turns clock
104. ystem you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration Software and configuration utilities 40 e Deleting a logical drive configuration e Setting the controller to be the boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding array controller configuration refer to the controller user guide For more information regarding the default configurations that ORCA uses refer to the HP ROM Based Setup Utility User Guide on the Documentation CD HP ProLiant Essentials Rapid Deployment Pack The RDP software is the preferred method for rapid high volume server deployments The RDP software integrates two powerful products Altiris Deployment Solution and the HP ProLiant Integration Module The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified point and click and drag and drop operations that enable you to deploy target servers including server blades remotely It enables you to perform imaging or scripting functions and maintain software images For more information about the RDP refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website http www hp com serve

HP ProLiant BL2x220c G6 Server Blade User Guide

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