USER GUIDE - Ticket Biz
Contents
1. Address Use address 1 General Preferences Hotel Travel Preferences Smoking Preference No preference In order to complete your booking please click Confirm to send for final processing The last step is to confirm your reservation Do so by clicking Confirm If you don t have a credit card in your user profile you will have to add this manually The hotel stay will be paid on the spot voucher is not possible A request for a smoking non smoking room can be made On this page you also fill out if needed company related information such as cost centre project etc 25 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 8 HOW TO MAKE A CAR RESERVATION A car reservation can be made by the tab Book Then click on the link Car r Pick up Drop off Location Location ici rport Same as pick up location Location Type Location Type Airport Locations v Same as pick up type Date and Time Date and Time Fri Mar 15 2013 09 00 Sat Mar 16 2013 18 00 Trip reason Corporate travel Preferred car companies N Car class _ Car Transmission Air conditioning m Fill out pick up drop off location date time and other search criteria if there are any Then click Search m Different search criteria could be e g preferred car supplier type of car type of class etc Pick up Goteborg Legend2. 07 00 Economy restricted Conditions Corporate Restrictions may apply Purchase Inbound 5312 00 SEK e Conditions Tue May 14 2013 EB Premium Econom Corporate m 7269 00 SEK y Psion E TS Premium Economy Corporate Restrictions may apply Purchase Conditions Back to search Add to trip More options Other travel options Stockholm 5TO Al airports to London LON Al airports Round trip Direct and or non stop Business 8760 00 SEK only Business Time window hours 2 v View the different resutt STANDARD View all details o 190 Result s 0 Result s 190 Result s Prices shown are the best Filter By fares available SEK 1425 00 SEK 1425 00 v Remove Filters You are viewing 1 to 20 of 190 results Next Results gt gt Legend OP Flight operated by another carrier E In policy GB Out of paticy CO2 emissions x Min 286 kg 485 CO2 emission data is provided by ICAO 1425 00 SEK Pubtic sll 306 Select Stockholm ARN Arlanda London LGW Gatwick Norwegian Air Shuttle On top of the picture the prices for the chosen timetable is presented If your company has corporate fares these can also be presented m see the conditions such as rebooking or cancellations of the selected price click on Purchase Condit
3. amp Fewer options CBE W Bolimora Class p Huddinge ANON 1 X Y Vasteras A Trangsund E m To get search results presented on a map click on Map view m You make your choice of hotel both from Detailed view and Map view by clicking on Select hotel Trip Summary Scandic Jarva Krog Hotel Scandic Hotels 6 1 km from city centre in progress VALLGATAN 2 fax 46 8 517 345 11 SOLNA 17008 voice 46 8 517 345 00 Modify Search m Location Stockholm STO v Hotel details Photos Location and Map Rooms and Rates Radius Results 15 15 Rooms View filters Option Rate Category Description Price night Estimated Price Country Full credit card pre payment ie Early N tdi eum incl breakfast 1 485 SEK Refundable Non STD 1 SGL BED 1 WALLBED SOFABED 1489 Conditions FREE Check in Changeable Date Full credit card pre payment f Wed Apr 24 2013 Incl breakfast 1 485 SEK Refundable Non STD 2 SINGLE BEDS FREE WIFI DESK Conditions Changeable IRON Check out Std 1 sgl bed 1 Stay Ticket Biz Incl 1 h night s Breakfast Se ee p Conditions 1 650 SEK l wifi desk iron trouser press 21sqm Date Std 2 single beds Free wifi Thu Apr 25 2013 B Ticket Biz Incl desk iron 1 650 SK 1 650 SEK Breakfast Conditions trouser press 21 sqm ZALE Room occupancy Std 1 sgl bed 1 wallbed sofabed Fr
4. Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Li rail air rail more services trip summary Search gt gt Please read below Seat reservation for Air The airlines only accept seat reservation when a business class ticket is reserved This appl t Groundtransport Start Groundtransport End Goteborg Landvetter flygplats O Stockholm Arlanda Flygplats ARN Flight SK2753 arrives 2013 04 16 08 00 Flight 5642753 departs 2013 04 16 07 00 Stockholm Arlanda Flygplats Goteborg Landvetter flygplats GOT Flight SK2768 arrives 2013 04 17 19 30 Flight SK2768 departs 2013 04 17 18 30 m Inthe next step choose whether you wanna travel to or from the airport or railstation After you made your choice enter the address you are travelling to from If you wish to travel with Arlanda Express click on the headline Train Station and enter a creditcard number as a ticketless way of travel If you wish to travel with Airport Bus click on the headline Bus Station and choose Flygbuss m Add your selection to the itinerary and if you would like to book more ground transportations click Add Services again and make your selection When you are done with your added services continue by confirming the booking as usual 22 TICKET biz Partner to FCm Travel Solutions USERGUI DE TRAVEL ONLINE 2 7 HOW TO MAKE A HOTEL RESERVATION A hotel reservation can be made by the tab Book Then click on the link
5. click on Continue In the example on the next page a trip is searched for by using Search by Schedule TICKET biz Partner to FCm Travel Solutions p u DOUI Ut 07 00 Mon 13 2013 inbound Tue May 14 2013 u 17 00 Direct and or non stop only Time window hours 2 v amp More options CO emissions Inbound Departure Time Eu London LG Gatwick 17 00 London LHR Heathrow 17 00 London LHR Heathrow 17 00 London LHR Heathrow 18 00 London London City Airport all oz Outbound Departure Time bd Stockholm ARN Arlanda 07 30 Stockholm ARN Arianda 07 05 Stockholm ARN Arianda 07 35 Stockholm ARN 07 35 Stockholm ARN Ar anda 07 55 Stockholm ARN Arrival Time bid Stockholm ARN Arlanda 20 20 Stockholm ARN Arlanda 20 25 Stockholm ARN Arlanda 20 25 Stockholm ARN Arlanda 21 25 Stockholm ARN Arlanda Min 143 kg Max 227 STOCKHOLM STO ALL AIRPORTS LONDON LON ALL AIRPORTS Monday 13 May 2013 Arrival Time ww London LCY London City Airport 09 00 London LGW Gatwick 08 40 London LHR Heathrow 09 15 London LHR Heathrow 09 15 London LHR Heathrow 09 35 London LHR Provider Finnair 5932 Operated by British Airways
6. Hotel Search gt Mini Itinerary m dis Trip Summary Please read below Seat reservation for Air The airlines only accept seat reservation when a business class ticket is reserved This appli O Hotel in progress Location Location 10 Downing street London Check n Date Wed Mar 13 2013 B Country Please select a country r Check out Date Thu Mar 14 2013 night s Room occupancy Trip reason 1 Hotel name More options Corporate travel m Fill out check in date location room type For more detailed search click on More options m Click on Search O Hotel in progress Modify Search m Location Stockholm STO v Radius Country Sweden Check in Date Wed Apr 24 2013 Check out Stay night s Date Thu Apr 25 2013 B Room occupancy 1 adult Hotel name amp Fewer options Back to search Stockholm STO Wednesday 24 April 2013 Thursday 25 April 2013 Lowest rate offered 495 SEK Detailed view Map view kl Hotel Micro TravelClick TEGNERLUNDEN 8 STOCKHOLM ip Hornsgatan Hotel SynXis HORNSGATAN 66B STOCKHOLM 4 en L4 A Kungsbron Hotel W Choose your hotel You can add a hotel to your shortlist by clicking on the icon Legend Leva of preference Disike In n Out of policy View filters 60
7. Preferred option In uidi Out nf Company Address Location 14 Nils Ericsplats 411 03 Gothenburg City center EUROPCAR Grafiska 41263 Gothenburg City center EUROPCAR 21 Jolengatan 431 49 Molndal City center EUROPCAR 25 Aleardsvagen 50309 Boras East of city center EUROPCAR Goteborg Tagstation Rrs 42301 Goteborg Railway station EUROPCAR m 17 Mib Ericsplats 41103 Gothenburg City center ALAMO Alamo Grafiska Vagen 41763 Gothenburg City center ALAMO 26 TICKET biz Partner to FCm Travel Solutions USERGUIDE TRAVEL ONLINE Pick up 14 Nils Ericsplats 411 03 Gothenburg on Tuesday 16 April 2013 at 09 00 Modify Search m Drop off 14 Nils Ericsplats 411 03 Gothenburg on Wednesday 17 April 2013 at 18 00 Lowest rate offered 1550 00 SEK pes Option Car Company 7 B Legend Preferred option In poticy wl Out of policy Daily Car Estimated Free Km Extra per Location Rate Total Price Km Information 620 00 SEK Economy 2 4 Door Manual Ne _ Europcar a mer rcs Ticket 1550 00 SEK Unlimited City center oes Avtalspris Economy Wagon Estate 644 00 SEK Europcar Manual transmission Air Ticket 1610 00 SEK Unlimited City center EZ Conditioning Avtalspris Europcar 676 00 SEK Compact 4 5 Door Manual EM _ Europcar REA APP Ticket 1690 00 SEK Unlimited City center A
8. available fare is chosen TICKET biz Partner to FCm Travel Solutions Modify Search m Outbound Departure Time w Stockholm STO Monday 13 May 2013 Arrival Time w w All airports London LON All airports Provider USERGUIDE TRAVEL ONLINE View all details Hide all details ers 9 Too many results Showing 20 out of 20 results Duration Economy Eco Flex Business w v Yv Vw Lowest Lowest Stockholm ARN Arlanda London LHR Heathrow 2h40m 574 1642 BRITISH AIRWAYS Outbound Direct SEK Mon May 13 2013 07 00 B 07 35 View details Stockholm ARN Inbound Tue 14 203 R 17 00 Direct and or non stop only Time window hours More options Lond Inbound j Arlanda 07 30 View details Stockholm ARN Arlanda 07 55 View details Stockholm ARN Arlanda 07 05 View details Stockholm ARN on LON Tat als ET Tuesday 14 Fill Departure Time London LGW Gatwick 17 00 View details London LGW Gatwick 16 30 View details London LHR Heathrow 18 00 View details Arrival Time hd Stockholm ARN Arlanda 20 20 Stockholm ARN Arlanda 20 15 Stockholm ARN Arlanda airports Stockholm STO All a 09 15 British Airways 771 92 London LCY London City Airport 09 00 BA CityFlyer operates
9. flight BA 8490 Scandinavian Airlines 525 BRITISH AIRWAYS British Airways 8490 London LHR Heathrow 09 35 London LGW Gatwick 08 40 Norwegian Air Shuttle 2849 London LHR Heathrow Showing 24 out of 24 results Provider Eco Flex Business ha he Duration Economy Lowest 2h2 0m lorwegian Air Shuttle 2858 Direct EX Flexf ght 2003 Scandinavian Airtines 528 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE My selection Stockholm London LHR Arlanda Heathrow 07 55 09 35 Total price for your selection 9 1478 00 sx du Nepotiated Fare Corporate fares Economy Economy Restricted Purchase Conditions Continue London LHR Stockholm ARM Heathrow Arlanda En 18 00 21 25 Scandinavian Airlines 528 Economy Economy Restricted Purchase Conditions m Choose time and price for the out and inbound travel m he price that is shown in the table is based on one way and or half roundtrip fares This makes it possible to make a combination between different suppliers The price can change and be recalculated depending on your choices The exact amount for each leg and the total price for your choices can be viewed in My Selection at the end of the screen m f your company have corporate fares this will be shown next to the price with the symbol When you have made your choices and viewed the price
10. you make a reservation for yourself car more services trip summary Mini Iti nerary A You are currently planning travel for Click here to return to the Travel Arranging view Egon Reza Kunddemo Trip Summary gt gt Air in progress Roundtrip One Way Multi Destination mandatory fields 28 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 10 WHAT YOU CAN DO WITH YOUR RESERVATION You can view your reservation at any time 1 Click on the tab Review 2 Click on either Planned Trip Past Trip Received Trip or Arranged Trip only available to Orderer 3 Select trip and click Display 7 9 review 0 Service Tools planned trips past trips received trips arranged trips Search Direct m Please enter your trip reservation number None Stockholm to G teborg Confirmed 23 04 2013 at 08 14 X4Y2KA Status Reference C3 Send Trip as SMS Management options 4 You can also find your reservation with your reservation number 1 Click on the tab Travel Review 2 the left you can find a field to enter your reservation number in as shown below 3 Then click Go Send your Trip Plan to another traveler 1 Go to the tab Review 2 Find the reservation you would like to use as a template by one of the links Planned Trip Past Trip Received Trip Arranged Trips 3 Select reservation and click on the link Management op
11. 60 Hotels My shortlist 0 wv Distance in Add to my shorthst Q sort by Select from list 0 8 km from city centre Rooms available from 495 SEK Select hotel voice 46 8 54545569 fax 46 8 6737366 View preferred rates Add to my shortlist 1 5 km from city centre Rooms available from 790 SEK voice 46 8 6582901 fax 46 8 51989186 View preferred rates Add to my shorthst Different alternatives are presented according to possible policy in a detailed view 23 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Stockholm STO View filters Modify Search Wednesday 24 April 2013 Thursday 25 April 2013 60 60 Hotels Location Lowest rate offered 495 SEK Stockholm STO v My shortlist 0 Radius Ew EY Pu N Vallentuna i st Upplands V sby jas Scandic Jarva Krog Scandic Hotets UR aor i VALLGATAN 2 Check in fax 46 8 517 345 11 Date E mi voice 46 8 517 345 00 Wed 24 2013 J rf lla Solleptuna r Check out V EB pu s Stay Farentuna yee EN 1 650 SEK H night s H sselby p Select hotel Date F ringso Thu Apr 25 2013 E na F At Stenhamra re A Room occupancy V L Eh v rmd sm Eker Hotel name Kaggeholms gard am stberga x Saltsj baden j Uppsala CP
12. OUR 29 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 1 GENERAL INFORMATION 1 1 APPLICATION IN BRIEF Travel Online is an internet based tool for online booking for air train hotel car and ground transportation The application is based on Amadeus e Travel Management To be able to use Travel Online these are the requirements Internet Explorer version 5 5 8 Netscape version 7 1 8 Apple Safari for MAC 1 2 4 or Safari 1 2 3 Mozilla Firefox version 1 5 or 2 0 Hecommended screen resolution is 1024 x 768 or higher Also use a maximized window Your browser must accept cookies The information sent is SSL encrypted to protect the content 1 2 GETTING STARTED Its required to register a traveler profile to be able to get your username and password When you log in always use a valid username and password Then confirm with the button Login Login Please log in Login name Password E Log in to a community other than your home community Welcome to Travel Online If you t have username and password please contact Online Center Di mail Information how to crea Se w be sent to vou b m Incase you forget your password enter your username and click on the link Retrieve password and your password will be sent to your e mail address m f your login somehow gets locked please contact Online Center Nordic t
13. Service Tools rail air rail more services trip summary Search gt gt gt Mini Itinerary m iae Trip Summary Please read below Seat reservation for Air The airlines only accept seat reservation when a business class ticket is reserved This appli D Air in progress Roundtrip One Way Multi Destination Mandatory fields From Stockholm STO London LON Tue 23 2013 63 07 00 Wed Apr 24 2013 17 00 Time window hours Direct and or non stop itineraries only Y 4 Number of Passengers Trip reason w Corporate travel More options class preferred airline search by schedule 8 search by fare m Fill out destination From and To m Choose date for outbound and inbound Use the calendar m Fill out time for departure and return Acceptable Time Window can be changed as a combination to the time you choose m If the time of travel is most important use search by schedule When you have chosen what departures you would like another step will be shown where you choose price search by fare m fares are most important use search by fare Departures filtered by lowest available fare will be shown in different price columns These are often named as Economy Eco Flex Business Click on each tab name and see what each type stand for In the example on the next page a search for best
14. TRAVEL ONLINE USER GUIDE TICKET biz Partner to FCm Travel Solutions USERGUIDE TRAVEL ONLINE INDEX 1 GENERAL INFORMATION pesiceccinisccetictaaduandcancendcncecenndecasenaceqnanncsisndenodanaceenaeancucnes 3 1 1 ipeuNlLuillgee a 3 12 GETUNG STARTED ee sce neuen can UMP cuta I MIENNE M 3 TRAVEL ONGINE M 4 21 HOME PAGE TRAVEL ONLINE 4 2 2 HESEBRHVATIOND 55235 852599 39 325399 i iaaa Se 5 23 HOW A FLIGHT 6 2 4 HOW TO MAKE A WEB SEARCH LOW COST 13 2 5 HOW TO MAKE A TRAIN 5 nnne nnn nnn 14 2 6 HOW TO BOOK GROUND TRANSPORTATION 21 2 7 HOW TO MAKE A HOTEL RESERVATION 23 28 HOW TO MAKE A RESERVATION scissione 26 2 9 HOW TO MAKE A RESERVATION AS A TRAVEL ARRANGER 28 2 10 WHAT YOU CAN DO WITH Y
15. WIESE British Airways 782 inavi 528 a Wn LE Sl AA British Airways 8493 Duration ww BRIT OMS ABICO British Airways 8490 Operated by BA CityFlyer Finnair Operated by British Airways AMANS British Airways 771 CO2 emission data is provided by ICAO LONDON LON ALL AIRPORTS STOCKHOLM STO ALL AIRPORTS Tuesday 14 May 2013 Duration Policy m Choose suitable time of outbound and inbound travel m Click Continue at the bottom of the page USERGUIDE TRAVEL ONLINE Results 7 First Results 10 Premium Business First Economy TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE ARN to LHR Departs 13 05 2013 07 55 Arrives 13 05 2013 09 35 Stockholm ARN to London LHR 13 05 2013 07 55 09 35 0 5 5 2h40min Scandinavian Airlines 525 E LHR to ARN Departs 14 05 2013 18 00 Arrives 14 05 2013 21 25 London LHR to Stockholm ARN Scandinavian Airlines 528 E 14 05 2013 18 00 21 25 0 stop s 2h25min Modify Search m MEM E Vendor Cabin Description Fare information Corporate Restrictions may apply Purchase Conditions 2 Economy restricted 1737 00 SEK Economy restricted Corporate Sache Restrictions may apply Purchase 4093 00 SEK Premium Economy Outbound Conditions Corporate Mon May 13 2013 ET 5186 00 SEK Restrictions may apply Purchase
16. ayment Delete Trip Finalise Trip m Before you can finalize your reservation you have to accept the purchase conditions according to the chosen airfare m The link Purchase Conditions will show you the conditions for the chosen airfare Read them through and then tick the box to agree m f you then wish to add e g a hotel stay use the links above Add Hotel Add Car Add Train Add Groundtransportation or whichever choice is available That will then be added on to your reservation m Then click Finalize Trip Trip Name Trip Reason Corporate travel Trip Reason detailed description Egon Reza Booking Information For bookings from to via over US confirm personal information is correct Click here for more information Initial or Name Gender Date of Birth Method of Payment Airline Ticket Payment As per agreement Method of Delivery Air Details Select Method of Electronic Ticketing Detivery In order to complete your booking please click Confirm to send for final processing m On this page you fill out if needed company related information such as cost centre project etc m last step is to confirm your reservation by clicking on the Confirm button 11 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Search gt Availability gt Summary gt Finish gt Confirm Your trip has been sent to an agent for pr
17. d or non stop itineraries only 4 v Fill out destination From and To Choose date for outbound and inbound Use the drop down list or the calendar Fill out time for departure and return Click on Search by schedule or Search by fare To book night train you have to use Search by schedule In the example on the next page a trip is searched for by using Search by fare 14 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE m Choose time and price for the out and inbound travel m In Your Selection at the bottom of the page you can view the total price then click Add to trip plan m If you need to change dates use Modify Search in the picture to the left In the example on the next page a trip is searched for by using Search by schedule View all details Hide all details G teborg 5 Outbound tockholm Goteborg r Outbound Tuesday 23 April 2013 Departure Time Arrival Time 7 Er 1 ki Flex 1 2ki Ombo Departing on x 5 Arriving on Stockholm C G teborg owe Lowest Lowest 11m 1082 00 Tue 23 203 B 08 14 11 25 Swedish Rail SEK 08 00 v 425 View details Stockholm Swebus Departing on 08 05 C Arriving on Wed 24 203 81 17 00 inbound SWEBUS 830 Stockholm Goteborg N 07 50 14 20 Direct and or non stop only View details Ti
18. delivery method is ticketless as you travel with your reservation number and a valid identification card to be shown when checking in 13 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Limitations when making a reservation with a Low cost carrier 1 You can not add a reservation to an already confirmed one 2 If you wish to change your reservation this has to be done directly with the low cost carrier through their own website or you have to contact us at Ticket Corporate 3 Your reservation for a low cost carrier can not be used as a template for future reservations 2 5 HOW TO MAKE A TRAIN RESERVATION To make a trainbooking domestic Sweden through Book tab click on the symbol rail on top of the page If you wish to make a one way reservation make the choice on the same page usur book MGL Help Service Tools Hi air rail more services trip summary Cini S gt gt Mini Itinerary B Trip Summary Please read below Seat reservation for Air The airlines oniy accept seat reservation when a business class ticket is reserved This appli in progress Roundtrip One Way Mandatory fields e InDOun To gt 5 os 7 27563 2 Lo 4 Departing Arriving on Departing Arriving on Thu Mar 14 2013 9 08 00 Thu Mar 14 2013 17 00 Time window hours Direct an
19. ditions you can find the information regarding your price This link can be clicked on after selecting the fare m Select fare and click Add to trip plan to trip In the following example summary is presented This summary will look same whether you made the search through time table or by fare Add Fight Add Hotel Add Car Add ground trans View al details Egon Reza 7 698 00 SEK Fare Details W Modify Delete Second Class 23 04 2013 Stockholm to G teborg Seat or berth selection Swedish Rail 425 08 14 11 25 5 Second Class 24 04 2013 Goteborg to Stockholm Seat or berth selection Swedish Rail 444 17 35 20 50 Lowest priced train View details Total Trip Price 698 00 SEK The estimated total price may not reflect fluctuations in exchange rates used at time of payment Delete Trip Finalise Trip 17 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE i Seat or berth selection gt Outbound Stockholm C Goteborg C Automatic Preferences Assignment Have the system automatically assign a seat for me Please note if you choose this option none of your seat preferences previously selected will be applied Inbound Goteborg C Stockholm C m Through link Seat or berth selection you can select seat preference such Area and Place and also select to sit next to a specific pe
20. ect and or non stop 09 10 only Scandinavian Airlines 181 By searching for flights using Search by fare you can book a flight with a low cost carrier These are marked with next to the presented fare m Select fare by ticking the box next to it Note When booking a Low cost carrier payment must done at the same time as the reservation Credit card is required as form of payment and a security code has to be entered The security code CVV code has to be entered manually each time a reservation of this kind has been made This is a protection against fraud and also helps to confirm that the transaction is being done by the card holder Search gt Availability gt Summary gt Finish gt Indicates required field s Trip Name Trip Reason Corporate travel Trip Reason detailed description Egon Reza Method of Payment Web Booking Method of Charge Other Credit Card v Payment L 3J Other Credit Card Card Description Card Type American Express Number SOCUERY Soe What is the Security Code Expiration Date v v Name on Card Address Use address 1 In order to complete your booking please click Confirm to send for final processing m Acredit card can be added to your traveller profile and used as default or as the above example is showing by entering a credit card manually every time a reservation is being made m Fill out the payment details and click Confirm The
21. ee 1 650 SEK Breakfast aa Conditions wifi desk iron trouser press 21sqm re m clicking on Conditions you will find information about cancellations and refunds m Click on Book when you have made your choice 24 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE ight Add Hotel Add Add rain Add ground transportation Add Figh Egon Reza Book another room at this location Delete ape 1650 00 SEK Purchase Conditions Scandic Jarva Krog Stockholm Scandic Hotels Lowest nightly rate offered 495 00 SEK Total Trip Price 1650 00 SEK The estimated total price may not refiect fiuctuations in exchange rates used at time of payment Delete Trip Finalise Trip summary will show and you can view your reservation to see that it is correct Agree to the hotel purchase conditions and then click Finalise Trip m If you then wish to add e g a flight use the links above Add Flight Add Hotel Add Car Add Train Add Service ground transportation or whichever choice is available That will then be added on to your reservation Egon Reza Method of Payment p Hotel Guarantee Other Credit Card Hotel Guarantee Policy Scandic Jarva Krog Solna 24 04 2013 25 04 2013 Guarantee hold exists guarantee optional Hotel Guarantee Credit Card Card Description Card Type American Express Number Expiration Date Name on
22. el 46 8 585 747 50 or e mail travelonline ticketbiz se TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 TRAVEL ONLINE 2 1 HOME PAGE TRAVEL ONLINE As the large picture shows below you are now on the home page The smaller picture here is showing three tabs and a description follows below of what the different tabs are home Bv 9 ur Home page gt click here to get to Quick Start where you e g can make a flight reservation Book gt click here to make a reservation for air train hotel or car It is also possible to make one way reservations here Review gt click on one of the tabs here to view change confirm your reservations scheduled trip previous trip received itinerary trip plan Hello Mrs Egon Reza Kunddemo TICKET biz FAQs Contact User Guide Change Community Logout X home SNC Help Service Tools Air 2 To 2 Departs March 12 v B Tin 07 00 j 1 1 B Return March 12 5 T 17 00 v Trip Reason Corporate travel Travel Components Direct trips only Book Detaled search Search by Schedule Search by Fare Travel Review View and or modify existi Message Of The Day P o Please read below Seat reservation for Air The airtines only accept seat reservation when a business class ticket 15 reserved This applies for the Nordic countries and Europe Travel Components is an alte
23. ions Below the chosen time table Other Travel Options will be shown if there are any You can filter other options by e g price time of departure and airlines Other travel options also include Web Search where you can find LCC flights if any available When you have made your choice click on Add to trip plan or click Select If you are not happy about the fare and time table you can click on Back to Search and then make a new search m If you Only wish to change the date of travel this can easily be done with Modify Search to the left on your screen 10 TICKET biz Partner to FCm Travel Solutions USERGUIDE TRAVEL ONLINE In the following example a summary is presented This summary will look the same whether you made the search through time table or by fare e oL _ Add Hotel Add Car Add Train Add ground transportat Egon Reza 1737 00SEK Purchase Conditions em Stockholm ARN Arlanda 14 05 2701 Scandinavian Airlines 13052013 ondon LHR Heathrow 525 London LHR Heathrow Stockholm ARN Arlanda 14 05 2013 Scandinavian Airlines P Modify Delete Economy Restricted Seatis Economy Restricted Seat s 528 E Lowest priced flight 1425 00 SEK View details Total Trip Price 1737 00 SEK agree to the Purchase Conditions relating to the airfare s The estimated total price may not reflect fluctuations in exchange rates used at time of p
24. me window hours Goteborg C Stockholm C 00 Ma Wednesday 24 April 2013 Showing 4 out of 4 results Inbound Departure Time Arrival Time Thee ED v Vv v Goteborg C Stockholm C EN Lowest Lowest 1082 00 16 35 19 50 Swedish Rail SEK 442 View details Goteborg Stockholm 4h26m 17 35 22 01 dw t 92 View details My selection Stockholm C Goteborg C SJ EE 3h11m E 44 a 08 14 11 25 Swedish Rail 425 Diu Total price for your selection 18 Optional Services 9 Ay Not flexible 470 00 sx Second Class Purchase Conditions Goteborg C Stockholm C SJ hi ahi 5m Swedish Rail 442 Direct Continue Second Class Purchase Conditions m Choose time and price for the out and inbound travel m In Your Selection at the bottom of the page you can view the total price then click Continue m If you need to change dates use Modify Search in the picture to the left In the example on the next page a trip is searched for by using Search by schedule 15 TICKET biz Partner to FCm Travel Solutions Modify Search m From To Outbound G teborg C Departure Time Outbound Stockholm 08 14 Departing Arriving on Tue Apr 23 2013 08 00 Stockholm 08 14 Stockholm 09 14 Inbound Departing C Arriving on Wed Apr 24 2013 Stockholm 09 14 Stockholm Cityterm 07 50 Direct and or non
25. nd Departing C Arriving Wed Apr 24 2013 17 00 Direct and or non stop only Time window hours Origin Destination Stockholm C Stockholm C Goteborg G teborg Goteborg C G teborg C Stockholm C Stockholm C 5 ia Swedish 425 Snabbtag Reservation Mandatory 5 Swedish 444 Snabbtag Reservation Mandatory One Way Outbound Trip 214 00 SEK 310 00 SEK o 430 00 SEK ve 535 00 SEK Q 1082 00 SEK v RR 1455 00 SEK Purchase conditions 2 klass Avtalspris Kan ej ombokas 2 klass Kan ombokas 1 klass Avtalspris Kan ej ombokas 1 klass Kan ombokas 2 klass Avtalspris Kan terbetalas 1 klass Avtalspris Kan USERGUIDE TRAVEL ONLINE w Hide Itinerary Duration 23 04 2013 08 14 11 25 3h11min 24 04 2013 17 35 20 50 3h15min One Way Inbound Trip 592 00 SEK 748 00 SEK 867 00 SEK 1082 00 SEK 1455 00 Purchase conditions 2 klass Avtalspris Kan ej ombokas 2 klass Kan ombokas 1 klass Avtalspris Kan ej ombokas 1 Kan ombokas 2 klass Avtalspris Kan aterbetalas 1 Kass Avtalspris Kan Class aterbetalas E aterbetalas IZ Total Trip Price 698 00 SEK Back to search m he price is presented in two columns one per way If your company have negotioated fares these will also be presented m Inthe link Purchase con
26. ng m Confirm to confirm your reservation The car will be paid for on the spot voucher is not possible On this page you also fill out if needed company related information such as cost centre project etc 2 9 HOW TO MAKE A RESERVATION AS A TRAVEL ARRANGER As a travel arranger you will find a header called Travel Arranger on the home page which is accessable for travel arrangers only Travel Arranger Select the traveller for whom you intend to arrange trip Arranged Trips Status are no arranged trips To choose which traveler to make a reservation for click Select Fill out any of the blank spaces to search for the appropriate traveler E g the travelers first name is enough to use in the search Service Tools m Quick Start Maps 7 Traveller Lookup Windows Internet Explorer provided by Ticketbiz Weather Health amp Visa Info Travel Information 17 00 Trave Community v m Components L First name Login name Last name j E mail Traveller Lookup Book arch by Fare Create a new trip You may use the wildcard in these fields to expand your search criteria Travel Review View and or modify existing Cancel trips When you have found the traveler you want to make a reservation for the top of the page will show that you are planning a trip for another person After this part the the booking procedure is the same as when
27. ocessing Please print or make a note of the trip reservation number You will also receive the information about your reservation by e mail Traveller name Trip reservation number Ticketing delivery information Egon Reza 7PA4SN7 Electronic Ticketing Flight Trip status Confirmed City Destinations London Trip Reason Corporate travel Dates 13 05 2013 to 14 05 2013 View all details Egon Reza 7P4SN7 O lt 1737 00 5 Purchase Conditions Stockholm ARN Arlanda Scandinavian Airlines 13 05 2013 London LHR Heathrow Economy Restricted 07 55 09 35 525 E London LHR Heathrow i T Scandinavian Airlines 14 05 2013 Stoc kholm ARN Arlanda Economy Restricted 18 00 z 2 1 25 528 E Lowest priced flight N A View details m Now your trip is confirmed m You can print your confirmation in either of these following ways 1 On paper 2 Send by e mail 3 Attach to your calendar in e g Outlook 4 Send by sms 12 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 4 HOW TO MAKE A WEB SEARCH LOW COST CARRIERS Malmo Aviation 3543 Tue Apr 23 2013 View details Braathens Regional operates flight TF 3543 v Stockholm BMA Helsingborg AGH 4 Bromma Angelhoim Airport GOLDEN AR 08 45 10 00 Braathens Regional 0543 Direct Wed 24 2013 PAR 7 00 View details v Stockholm ARN Helsingborg AGH Arlanda Angelhoim Airport m Dir
28. ontinue And then click on Add to trip plan 5 Proceed in the same way with every room you would like to book Car 1 If you want to make a reservation for more than one car each car has to be booked separately 2 Make the first car reservation and attach it to traveler 1 3 When you get to the summary click on the link Book another car at this location Choose type of car and then Continue Click on Add to trip plan thereafter choose traveler 2 4 Proceed in the same way with every car you would like to book Limitations when making reservations for more than 1 traveler 1 If its allowed to enter a travelers name manually this can t be changed after the reservation has been confirmed 2 Traveler 1 can see the planned trip and also change it but this cannot be done by the other travelers Note You can send a reservation confirmation to all other registered travelers 3 Changes you make for the trip will affect all travelers You can not add or remove a traveler once you confirmed the trip 5 If reference is applicable only one reference and one form of payment can be used for the entire reservation gt TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 3 HOW TO MAKE A FLIGHT RESERVATION When making a flight reservation using the tab Book roundtrip is the default setting If you wish to make a one way or Multi destination reservation select that in the menu instead Help C
29. rnative path to the tabs Travel Planner and Travel Review Quick Start is a feature that allows you to make a quick reservation with fewer details but otherwise the same as if you would use the tab Travel Planner Pending trips shows you your planned reserved trips and it is possible to click on the link to go straight to an existing reservation User guide can be found in the upper right corner click on the link User quide Service Tools are links to travel related information such as subway maps and airport info Hint 1 Use the Tab key to move the cursor to the next field To return to the previous field hold down the Shift key and then click the Tab key The Tab key also moves the cursor to the next button Hint 2 Use the up or down arrows to navigate within the drop down lists TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 2 HOW TO MAKE A RESERVATION It is possible to plan a trip from either Quick Start or the Book tab 1 Choose the type of reservation that you wish to make air train hotel car more services ground transportation Enter date desired destination and then search Review the alternatives and make your choice Add another reservation if needed such as hotel car and more services ground transportation Finish make you reservation choose form of payment and method of delivery for your reservation Confirm your reservation or if possible make a preliminary re
30. rson If no selection is made the seat will be selected for you When you have made your selection click Apply and then click Finalise Trip to go on with your reservation f you the wish to add e g a hotel stay use the links above Add Hotel Add Car Add flight eller Add Service or whichever choice is available That will then be added on to your reservation m this page you will find a Summary of your reservation Make sure that the reservation is correct then click Finalize trip 18 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Search gt Availability gt Summary gt Finish gt Indicates required field s Trip Name Trip Reason Corporate travel Trip Reason detaded description Egon Reza Method of Delivery Rail Details Select Method of Pick up at ticket machine Delivery 4 Pick up at ticket machine Confirmation to Ticketless c Phone number 1 In order to compiete your booking please click Confirm to send for final processing m On this page you fill out if needed company related information such as cost center project etc m Select method of Delivery Pick up at ticket machine Ticketless m If you have a SJ Prio Yearcard in your profile this will automatically be added to the reservation To travel ticketless with your SJ Prio Yearcard select Ticketless m Would you like to travel with a Mobile Phone ticket or e ticket you select Ticke
31. servation vr x 0 I Starting a search a search can be made either through Quick start or a more detailed search can be made through the Book tab A detailed search can also be done from the Home page below the dates Fill out the fields From and To with the name of the city you wish to travel from to e g Stockholm or New York Select the alternative that best matches your entry Fill out date departure and return time Travel Online will search within the time frame that you chose If there are no departures within the time frame you might not get any result at all If that is the case try change the time frame of your travel Policy and prioritized choice the search results are presented according to your company s preferences policy and prioritized choice of suppliers To make a reservation for more than one traveler if accessible follow the steps below Air 1 Make your reservation through the tab Travel Planner 2 Fill out the number of passengers no more than 9 possible 3 Continue with the reservation The system will ask you to fill out traveler details after you click on Add to trip plan Thereafter you proceed as usual Hotel 1 When making a hotel reservation for more than 1 traveler you can only book one room at the time 2 Book the first room and then attach it to traveler 1 3 When you get to the summary click on the link Book another room at this location 4 Choose type of room and C
32. shes to receive an itinerary by sms click on the mobile phone symbol Booking number for rail can be seen on the bottom left side 20 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE 2 6 HOW TO BOOK GROUND TRANSPORTATION In connection with an Air or Rail reservation ground transportation such as Taxi Airport bus Arlanda Express can be booked Add Hotel Add Train Add ground transportation Egon Reza Total Flight Price 1036 00 SEK 132 kg Modify Delete m Purchase Conditions Stockholm ARN Arlanda Economy Restricted ae 16 04 2013 Scandinavian Airlines Goteborg GOT Landvetter Seat s 2153 E 07 00 08 00 View detais w Purchase Conditions td Goteborg GOT Landvetter Economy Restricted Ln 17 04 2013 iia Cani Scandinavian Airlines Stockholm ARN Arlanda Seat s 2168 E 18 30 19 30 View details m Start the Air or Rail reservation and then click Add Service from the Summary page rail air rail trip summary gt gt gt Mini Itinerary em gt lt Trip Summary Please read below Seat reservation for Air The airlines only accept seat reservation when a business class ticket is reserved This appli D Air ARN to GOT Departs 16 04 2013 07 00 Arrives 16 04 2013 08 00 GOT to ARN Departs 17 04 2013 18 30 Arrives 17 04 2013 19 30 m Click on the headline Flygbuss Flygtaxi ArlandaExpress 21 TICKET biz
33. stop only 08 05 Time window hours ow Class I Inbound Departure Time Goteborg C 16 35 Goteborg C 16 35 Goteborg C Stockholm Cityterm Arrival Time ww Goteborg C 11 25 Goteborg MIS Goteborg C 1275 Goteborg 12 25 Goteborg Nils Eric s 14 20 G teborg Nils Erics 15 25 Arrival Time wv Stockholm C 19 50 Stockholm C 19 50 Stockholm C Stockholm C 22 01 USERGUIDE TRAVEL ONLINE Choose your outbound train for display and selection of your return train Al times are local times STOCKHOLM C GOTEBORG C Tuesday 23 April 2013 Duration v Provider Swedish 425 Snabbtag SJ UR Swedish 425 Snabbtag 7 Swedish 427 Snabbt g SJ big Swedish 427 Snabbt g BUS T VOU Bus4You 403 OSwebus SWEBUS 830 GOTEBORG C STOCKHOLM C Wednesday 24 April 2013 Provider Duration Policy aa w w Second ae 7 Swedish 442 Snabbtag Swedish 442 Snabbtag Choose suitable time of outbound and inbound travel m f you need to change dates this can be made in Modify Search to the left m Click on Continue at the bottom of the page 16 TICKET biz Partner to FCm Travel Solutions Modify Search x From Stockholm C Outbound Departing C Arriving 23 2013 08 00 Inbou
34. tions 4 Then click Forward 5 Last step is to select the traveler you want to send the template to by selecting from the lookup window Then send the itinerary by clicking Send 20
35. tless and then fill out your mobile phone number or email address m The last step is to confirm your reservation by clicking on the Confirm button 19 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Your trip has been sent to an agent for processing Please print or make a note of the trip reservation number You will also receive the information about your reservation by e mail Traveller name Trip reservation number Ticketing delivery information Pick up at ticket machine Train Trip status Confirmed City Destinations Goteborg C ip Re Corpefate travel Dates 23 04 2013 to 24 04 2013 View all details Egon Reza X4Y2KA fal 698 00 SEK Purchase Conditions Second Class 23 04 2013 Stockholm C to Goteborg C 08 14 11 25 Swedish Rail 425 Seat or berth selection Re 013 G teborg to Stockholm re 04 eborg to Stockholm a Swedish Rail 444 Seat or berth selection Rail provider Booking Number CMG7192P Lowest priced train N A View details 17 35 20 50 Total Trip Price 698 00 SEK The estimated total price may not reflect fluctuations in exchange rates used at time of payment m Your trip is now confirmed m You can print your confirmation in either of these following ways 1 On paper 2 Send by e mail 3 Attach to your calendar in e g Outlook 15sek if accessible 4 Send by sms 15sek sms if accessible m f you travel ticketless and wi
36. vtalspris Compact Wagon Estate 700 00 SEK Europcar Manual transmission Air Ticket 1750 00 SEK Unlimited Conditioning Avtalspris LLL Different alternatives are shown according to possible policy m Make your choice and then click Add to trip plan further down on the page Add Flight Add Hotel Car Add Train Add ground trans Egon Reza 1550 00 SEK Europea Goteborg off airport to Goteborg Economy _ Europcar off airport Lowest rate offered 1550 00 SER Total Trip Price 1550 00 SEK View all details Book another car at this location Delete 16 04 2013 17 04 2013 View details The estimated total price may not refiect fiuctuations in exchange rates used at time of payment Finalise Trip Asummary will show and you can view your reservation to see that it is correct and then click Finalize Trip f you then wish to add e g a hotel stay use the links above Add Hotel Add Car Add Train or whichever choice 15 available That will then be added on to your reservation 27 TICKET biz Partner to FCm Travel Solutions US ERGUI DE TRAVEL ONLI NE Search gt Availability gt Summary gt Finish gt Indicates required field s Trip Hame Trip Reason Corporate travel Trip Reason detailed description In order to complete your booking please click Confirm to send for final processi
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