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1. 3 Make proper selections from Schedule Task Start time and Schedule Task Daily options If you want to make further settings click the Advanced button to enter the advanced settings win dow DemonNAS Filer for Business 2 0 User s Guide 98 Chapter 5 Using DemonNAS Filer Backup DemonNa amp s Filer Backup DemonNAS 192_168_1_166 f 2 x Schedule 1 t 9 00 AM every day starting 7 2 2003 DI A Delete Schedule Task Start time Daily D 9 00 AM Advanced Schedule Task Daily Every fi day s IV Show multiple schedules OK Cancel 4 After finishing setting click OK to close the setup window Now you can close the DemonNAS Filer Backup Program Windows will perform the backups according to the schedule Scheduling Multiple Backups You can also schedule multiple backups to perform backups according to different schedules For example if you want to backup system information at 12 o clock on Mondays and user accounts and groups at 6 PM on Tuesdays you can set up two different schedules so the backups will be done accordingly To schedule multiple backups follow the steps 1 Create the first schedule according to the description on the Scheduling a Backup section Take the NAS server NASOO for example after the schedule is created DemonNaAS Filer Backup will generate the following items DemonNAS Filer for Business 2 0 User s Guide 99 Chapter 5
2. In the future when a Windows or Mac client attempts to access the NAS server the NAS server will forward the entered account and password to the Windows domain controllerfor authentication If the authentication passes access right to the NAS server will be granted However if the authentication fails the NAS server will take over the authentication task and grant the user access right if the entered account and password corresponds to a local user Note that accounts with the same name on both Windows domain and the NAS server will be merged automatically For example if an account user exists on both the Windows domain and the NAS server but with different passwords access is granted if either one of the two passwords is provided The system administrator should however avoid allowing accounts existing on the Windows domain to be created on the NAS server A situation where different users share the same account name should also be avoided DemonNAS Filer for Business 2 0 User s Guide 56 Chapter 4 Using Storage Manager TIP Notes on working with a Windows domain 1 Synchronization settings Erres After moving a NAS server from a Windows domain or workgroup to another domain or workgroup the NAS server may still appear in the original domain or group in the Windows clients My Network Places This is a restriction of the My Network Places module itself and does not involve a breach of security the server d
3. Dier Read Permissions Change Permissions J DemonNAS Filer for Business 2 0 User s Guide 52 Chapter 4 Using Storage Manager Take Ownership Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data Write Attributes Write Extended ebe f id Delete Subfolders de Delete GE Change Permissions f id Take Ownership Po Pe a d WEE List Folder Read Data EE Read Extended take Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files S Read Permissions Change Permis sions K Take Ownership Traverse Folder Execute File wem List Folder Read Daa Read Ariues fo Read Extended Auribus Create Fies Wie Daa f id Create Folders Append Daa Write Attributes Create Folders Append Data tet Write Attributes e Write Extended Attributes F Delete Subfolders and Files Delete E Read Permissions Change Permissions Take Ownership Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended Attributes dE Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files e Read Permissions DemonNAS E User s Guide 53 for Business 2 0 User s Guide 53 Chapter 4 Using St
4. Your account USER_NAME Your full name FULL_NAME Your password PASSWD Disk quota on each volume 7 QUOTA Sincerely DemonNAS Filer for Business 2 0 User s Guide 168 Appendix 7 Email notification list COMPANY _NAMER NormalUser The profile of OLD_USER_NAME on HOSTNAME has been modified Normal User OLD_HOSTNAME has been ai Normal User The IP address of HOSTNAME has been changed Normal User Disk quota for 7USER_NAME on HOSTNAME is reaching its limit Normal User YHOSTNAME will be ACTION in DELA YTIME minutes Hi OLD_USER_NAME Your personal profile on HOSTNAME has been modified as follows Your account USER_NAME Your full name FULL_NAME Your password PASSWD Sincerely YJ COMPANY_NAME Hi 7USER_NAME The server originally called OLD_HOSTNAME has been renamed to YJHOSTNAME Please use the Network Neighborhood to access HOSTNAME To change your personal profile point your browser to 7 HTTP_URL Sincerely JCOMPANY_NAME Hi USER_NAME The IP address of 7 HOSTNAME has been changed to JP_ADDR To change your personal profile point your browser to 7HTTP_URL Sincerely JCOMPANY_NAME Hi USER_NAME You disk quota on 7HOSTNAME is almost used up Please delete unneeded data or contact thel system administrator to increase your disk quota Allocated disk quota DISK_SIZE Available disk quot
5. the address 1 address 2 E g if youuse root abc com select the SMTP server belonging to this provider for example mail abc com Note if you enter the host name e g mail abc com of the SMTP server instead of the IP address e g 192 168 1 1 please also enter the DNS address to ensure the notification emails will be sent to right administrators DemonNAS Filer for Business 2 0 User es Guide 15 Chapter 3 Quick Configuration Cache setup eae to gien dea aces parinaan Ai w n ok me mm Dhak eee cake by dees Tu be woohoo peter reen Z itzeie rage z tere ton Fox eier gue EI Ze so tad xon sato gg In order to improve data access performance you can select to turn on Disk write cache support on this page Itis suggested that an UPS is accompanied with the server if this option is turned on to prevent from data loss when abnormal power failure occurs Completing Quick Configuration DTN Filer The amw hae oein S a er cape Son at KC al haapu sat boa anra ri Suang Mapo heme page Afia the tase cee kas bami ER Lat ta kar De bama Contes Space a caus Che in a arra kiwdeg E yau ed DemonNAS Filer for Business 2 0 User s Guide 16 Chapter 3 Quick Configuration Once you have completed the Quick Configuration the server should operate properly on the LAN Click Finish to apply all settings and open Storage Manager If you need to make further modifications after you have comp leted Quick C
6. Basic Configuration General eer enk r ere ferm weer aed DDA eeen rn mm zen Commend oe ene tl F 1 H System administrator can change general server information such as server DemonNAS Filer for Business 2 0 User s Guide 21 Chapter 4 Using Storage Manager name and network settings Please refer to the Server Configuration gt Basic Server Configuration unit of Chapter 3 for setup methods LAN Port 1 Da Geet Lux bai LSP DONASI Reg Te Dpp pme JOR DR ER Dara Spent SP Pasii beh D D abawe atat ad aa etak erg D Ou seror sanpa taoge DP w Lan s ng ee ces System administrator can change the setup of the LAN port 1 Link Speed amp Duplex By default in the Link Speed amp Duple pull down menu the server will choose an optimized mo de based on the circumstances then however the administrator can make different setting from the available options in this menu Network Configuration For ways of setting up please refer to Server Configuration gt Basic Server Configuration gt LAN Port 1 of Chapter 3 DemonNAS Filer for Business 2 0 User s Guide 22 Chapter 4 Using Storage Manager LAN Port 2 amp LAN Port 3 Trunking Fail over DETA hy Filer sane gt base Con queen Deeg After LSP CAN Poe Reta The Tapperted ipet CAE 28 CR ewes ie ge af EE Te be negant If system detects more than one network card in the NAS server this page will automatically display LAN P
7. Chapter 4 Using Storage Manager AT Oy mec FAS Hit Shermer DemonNAS Filer ren at oe mm Led Tepe eee 5 Click Start backup If there is no sufficient space on the tape for the backup the system will prompt the user to insert a new tape After you insert a new tape you can enter the tape label click Continue button to complete the backup Note that performing backup operation will overwrite the original data on the tape Make sure you do not need the data on the tape before performing the backup 6 Backup finishes DATS Dy mec FAD Hat Spo Manage Mcrae Bate ret Bio DemonNAS Filer rhea ot oe Deny eee 1 metye dery TARS mna Lem ae MB Dye end Ve ot od the age erent Bee e enen gn ool bow Oat H me d Segen DemonNAS Filer for Business 2 0 User es Guide 84 Chapter 4 Using Storage Manager If a complete backup has been done for NAS server please follow the following procedure to perform backup Non First Backup 1 2 3 4 Local Tape Restore Gotothe Local Tape Backup page select Replace original data or Append data at the end of the tape from the Select a method to write the backup data option If you select Append data at the end of the tape the previous backup data can still be restored in the future However if you selectReplace original data the previous backup data will be no longer useable inthe future Select Full Backup or Incremental Backup from Backup Option
8. If you select Full Backup please follow Step 2 to 5 in the Section First Backup to perform backup operation If you select Incremental Backup the NAS server will only backup the modified data since the last backup To review the backup options used for the last backup click the Summary of the last backup option link After that click Next Enter backup description and click Start backup Backup finishes To restore data saved on the tape follow the following steps 1 Insert the tape to be restored into the tape drive Make sure the tape drive is operating correctly and is properly connected to the NAS server Click Local Tape Restore to go to Restore Page The saved backup items will be listed at the left side of the page click on any item to view the detailed information shown in the right DemonNAS Filer for Business 2 0 User s Guide 85 Chapter 4 Using Storage Manager DAT Di mec FAS Lt Scope Maien Hie Laer eect Boos DemooNAS Filer fur Business Note that if the backup item to be restored is located on more than one tape insert the tapes in the same order during backup so that the NAS server can read the complete backup data and perform correct restoration For example if the size of the backup item Backup1 11502 is 7GB and during the backup process the last 2GB of Tape A the whole 4GB of Tape B and the first 1GB of Tape C were used When you restore Backup111502 you should insert Tape A
9. Network Information Service is one solution because NIS saves all mount information in the NIS server Once NFS clients join the NIS domain they will be able to use the shared directories on NFS servers through the function of automount instead of modifying etc vfstab or etc fstab individually Most UNIX systems Solaris Linux FreeBSD etc can be configured as an NIS server The following description is based on the settings on a Solaris NIS server Master map is the database of the mount information on the NIS server Before building this database administrators must edit the pure text file etc auto_master as follows Master map etc auto_master DemonNAS Filer for Business 2 0 User s Guide 140 Appendix 3 UNIX access to the NAS server Directory Map Mount options net hosts rW home auto_home nosuid auto_direct The first column in the file is the path to automount which means that when users at clients try to access this directory the link will be enabled automatically In the second column the parameters are the paths for databases which record the mount information about the directory in the first column except for hosts The example above has a special line auto_direct is not a directory The directories to be mounted are in the database auto_direct Its format is etc auto_direct Mount point Mount options File system usr local ro nosuid dogfood volume1 program
10. Using DemonNAS Filer Backup ii A schedule item DemonNAS Filer Backup NAS001 on Schedule Task of Control Panel A configuration file NAS001 bkc on the directory where the Windows OS is installed This profile will record the time to perform schedule backup and the backup item 2 Rename the following items ii iii Rename the schedule item DemonNAS Filer Backup NAS001 to an identifiable name for example DemonNAS Filer Backup NAS001 schedule Rename the configuration file NAS001 bkc to an identifiable name for example NAS001 schedule 1 bkc Right click DemonNAS Filer Backup NAS001 schedule 1 and choose Properties Change the configuration file name NASOO1 bkc that appears on Run item to NAS001 schedule1 bkc Please note that the changed name of the configuration file should be identical with the exact configuration file so that the schedule task can perform correctly DemonNas Filer Backup DemonNAS 192_168_1_166 Task Schedule Settings Security a A C AWINDOWSST asks DemonNAS Filer Backup Kee atere C AWINDOWS DemonNAS 192 168 1 166 bke Browse Start in CADocuments and Settings Administrator D esktop Dem Comments Run as axu S Administrator Set password JV Enabled scheduled task runs at specified time f Cancel Apply DemonNAS Filer for Business 2 0 User s Guide 100 Chapter 5 Usi
11. mode however if any of these network adapters in the team has different bandwidth from others this action will be forbidden DemonNAS Filer for Business 2 0 User s Guide 24 Chapter 4 Using Storage Manager Date Setup ee eo Ta KC Dee fron ro rg Zommen t 2D Tape D Seats werd wee crates Pret D D Euro tame mg Sege erent Em ere System administrator can change the time date time zone and network time synchronization setting of the NAS server Please refer to Server Configuration gt Basic Server Configuration gt Enter the system date and time unit of Chapter 3 for ways of setup Language Setup EFSER Dem N Filer tar Beaetewas gt Leregiesg Fe ze the ten ter Forage eege Dopey mpap Aen en igawa gt Zei Secdeye kage Eat Foue ze the encoding ef does Waders Apple Meret leat Garsen Oces Page 278 ei ex _ Morten Barepeen Cote Page 97 iv FT Beatan Guropaan Coan Page GCC IY DemonNAS Filer for Business 2 0 User s Guide 25 Chapter 4 Using Storage Manager System administrator can change language of Storage Manager email notification and encoding used by the client For ways of language setup please refer to Server Configuration gt Basic Server Configuration Select a language of Chapter 3 Notification Setup System administrator can change setup of event notification For ways of setting up please refer to Server Configuration Basic Server Co
12. option you must run Quick Configuration again See Chapter 3 Quick Configuration DemonNAS Filer for Business 2 0 User s Guide 80 Chapter 4 Using Storage Manager Shutdown Restart 34 EDE Dog SAT Pe Epa agy Be ee riler BA Sdent Tinder Cen oft the neg Birat zeen Yom e ae Cas ST da dre Sait arap ees valet Odes zen Dron re am fa A ESATEN e were othe pat ew Use this page to Shutdown or Restart the server You can also use the power switch on the NAS server To preserve data integrity never unplug the server before it has been properly shut down System administrator can select the option Delay xxx minutes to shutdown restart the server and the setup will be executed after the time specified Wait for the power LED to go off and the server to halt operation completely before unplugging and moving the server Local Tape Backup The NAS server supports the following tape drives Please verify before using the device 1 SONY SDX 700c 2 HP surestore dat 40 3 Tandberg DLT 7000 4 Tandberg SLR100 5 Quantum SDLT320 VXA 2e DemonNAS Filer for Business 2 0 User s Guide 81 Chapter 4 Using Storage Manager Local Tape Backup Before starting local tape backup make sure the tape drive is properly connected to the NAS server and the tape is inserted into the drive First Backup 1 Formatting the tape Click Local Tape Backup to go to the formatting setup page In the Tape Lab
13. page Possible causes are 1 Status OID setting is incorrect 2 The remote UPS does not support SNMP To make the UPS monitor daemon work please restart it on the UPS Management page after the problem has been resolved Administrator HOSTNAME detects abnormal status of the remote UPS The UPS monitor daemon has detected an unknown abnormal status of the remote UPS Please restart UPS monitor daemon on the UPS Management page after the problem has been resolved Administrator amer DemonNAS Filer for Business 2 0 User s Guide 155 Appendix 7 Email notification list Administrator Administrator shutdown Server 7HOSTNAME received a UPS critical event Server 7HOSTNAME received a UPS notification event Server 7 HOSTNAME couldn t read UPS configuration Serv er SJ7HOSTNAME failed to connect to the remote UPS Server ZJHOSTNAME was shutdown Due to an AC power failure or low battery of the remote UPS server J HOSTNAME was shut down right after sending this mail Sincerely COMPANY_NAME Dear user Server HOSTNAME received a UPS critical event TRAPID System will be shut down after the time specified on Toolkit UPS Management Sincerely JCOMPANY_NAME Dear user Server 7 HOSTNAME received a UPS notification event TRAPID The shutdown procedure was cancelled Sincerely JYCOMPANY_NAME Dear user Server HOSTNAME couldn t read UPS conf
14. such as a memory error high temperature network card malfunction fan malfunction power supply malfunction or hard disk failure the information on this page will be immediately updated and a notification message will be sent via e mail to the system administrator DALENE Dap AF Pa kan tar Besleeas DemoaN AS Filer da u bb ce E XAD eren ireren Card CBT Canim ee u S ioc wo s Imsi suina pme E eent ONECO BECH Moreover when the hard disk is at Damages in system area or With bad sectors status you can check the bad sector details of the hard disk by moving the mouse over the hard disk graphics on this page When bad sectors occur on the hard disk DemonNAS Filer for Business 2 0 DemonNAS Filer for Business 2 0 User s Guide 19 Chapter 4 Using Storage Manager provides a Dynamic Bad Sector Recovery DBSR mechanism by reserving a space on each partition of the hard disk for mapping bad sectors when bad sectors are hit and recovering data in the future so the file i can be protected against access failure Bad sector mapping If a HDD bad sector is hit when writing data to an existing simple span RAIDO RAID 1 RAID5 RAID5 spare volume the bad sector will be automatically mapped to the reserved space Any request for the data in the future will be redirected to the mapped sp ace Bad sector recovery On a RAID1 RAID5 RAID5 spare volume if a HDD bad sector occurs on an existing data ent
15. users this is the user group Each member of this group has his her own home folder root is the default member of this group DemonNAS Filer for Business 2 0 User s Guide 42 Chapter 4 Using Storage Manager Adding user groups 3 guests unlike the members of the users group those of guests do not have their own home folders instead they can access the public folders on the NAS server The account guest is the default member of this group TIP Users can only belong to either the users or the guests group not to both Suppose a company has two departments A and B Department A has purchased a NAS server for their employees to store and share information Part of the space should be made available to department B In this case the system administrator can setup accounts for each member of department A and B then group the department A accounts under users and the members of department B under guests That way the employees of department A will have their own home folders while the members of department B will be able to access only those folders for which they have access privileges To add a new group click Create The New Group Setup page appears Enter a name for the group and select the members of the group in the Not members list use Ctrl for multiple and Shift for continuous selection Click on Add to add the selected members Select OK to confirm the operation or Next to add more groups Please note If
16. when the disk total volume is less than 40 GB the smallest unit is 1GB Or when hard disk total volume is greater than or equal to 40GB and less than 60GB the smallest unit will be 2 GB etc 2 Regardless of the disk size the option 1GB will be shown on the Size to use menu The size of a single volume can be up to 8 TB 4 After a volume is created the Jn Use size will reveal 1 of that volume This space is reserved by default for the administrator to do the necessary operations such as accessing the web UI or reading writing deleting data on the NAS server after the system is full Please Note While creating non RAID 1 or non RAID 5 volume when system returns to Volume Setting page you will see Normal in the State column for the volume But when creating RAID 1 RAID 5 or RAID 5 with Spare volume the State column will display Built Building percentage xx This is because when creating RAID 1 or RAID 5 volume though the volume is created and client is able to perform save or retrieve function but because the system is still performing necessary processes in the background e g building RAID 1 consistency or RAID 5 parity to ensure proper working of the system thus please make sure not to hot swap the hard disk until the State column shows the message Normal A simple volume must be created in contiguous space of the same hard disk and the selected space will be created as independent and with non
17. B and C respectively 3 Click the backup item to be restored and then click Next 4 At the top of the page all shared folders and user space to be restored and the target folders are listed DAT Di mc FAS Lt ron Haaser Hint L na eko DETEN File D e 8 2 RES Zeg Tage e Zen E d abeng Tepe Ei per LML T een vg ter ee eet ge F eg Bn mp E pn D zm eh meng ne mema o Note that by default volume n publicn will be restored to the corresponding volumen publicn and home to home If there is DemonNAS Filer for Business 2 0 User s Guide 86 Chapter 4 Using Storage Manager no corresponding target to restore the default setting will be Not to restore The system administrator can select any item to perform the following advanced setting use Ctrl for multiple and Shift for continuous selection i Partial Restoration Click to select the items you do not want to restore on the backup item list select N ot to restore on Select destination manually pull down menu ii Change restore destination Click the item to be changed on the backup item list and select new destination on the Select destination manually pull down menu iti Addin sub Zolder select the item to be set up on the backup item list and check the option Add in sub folder By doing so the system will automatically create a sub folder on the selected destination and restore the backup item to the created sub folder For exa
18. DemonNAS Filer Assistant to find DemonNAS Filer for Business servers Please disable the firewall or anti virus software and try again Cannot use Internet Explorer to connect to Storage Manager 1 Check if the network settings of the NAS server are correct and make sure that the IP of the NAS server does not conflict with those of other servers on the LAN DemonNAS Filer for Business 2 0 User s Guide 121 Chapter 7 Troubleshooting Make sure the Windows client has correctly installed set up TCP IP Make sure the NAS server and the client computer that runs Microsoft TEcan be connected through physical network medium e g hub switch etc and in the same subnet Make sure that the browser is IE 5 0 or above and it can connect to other servers in the network Try typing the server name of the NAS server in the address field of IE Try typing the IP address of the NAS server in the address field of IE Try restoring the IE settings to defaults and try again Try restarting the server Buttons missing on Date Time page in Quick Configuration Certain web trap modules of anti virus software cause a situation where certain buttons on the Date Time Page of the Quick Configuration module cannot be displayed Disable the web trap and try again or use a different terminal for the setup Problems of the System Boot failure There are two possibilities that could cause a system reboot failure If the system administrato
19. Domain name 192168 1 Subnet mask DNS server 255 255 255 0 168 95 192 1 Default gateway 192 168 1 1 Tips The server network configuration is incomplete Please enter valid settings for the IP address subnet mask default gateway domain name and DNS IP address Suggest Apply Cancel 5 If your LAN includes a DHCP server select Get Network Configuration through DHCP to automatically configure the network through the DHCP server If there is no DHCP server available or you prefer manual configuration choose Use Manual Configuration and enter an IP address DemonNAS Filer for Business 2 0 User s Guide 7 Chapter 2 Setting up the NAS server domain name subnet mask gateway and DNS server The setup program will grab the network configuration of the client for administrator s reference The only way to obtain the user s network configuration in Windows NT 2000 XP is to log on Windows with the administrator ID If this information is not enough choose Suggestion the setup program will check available IPs on the LAN and provide a suggested IP address TIP DNS helps you find the IP address of the domain name Be sure to input correct DNS server in the field so that the Email notices from the system can reach the administrator s mailbox 6 Input System administrator password The first time a password is requested enter the default password if none exists leave this field bla
20. IP address of HOSTNAME Sincerely JCOMPANY_NAME The mail to 7 USER _NAME is Dear user undelivered The mail to the user 7 USER_NAME is undelivered Please check the user e mail address Sincerely JCOMPANY_NAME HOSTNAME is updating the Dear user system Access temporarily denied HOSTNAME is currently updating its system files This procedure will be complete in approximately 10 minutes During the update access to the server is temporarily suspended Thank you DemonNAS Filer for Business 2 0 User s Guide 165 Appendix 7 Email notification list Administrator HOSTNAME update complete Administrator HOSTNAME update failed Administrator HOSTNAME failed to synchronize with the network time server HOSTNAME Server backup error error code ERROR_CODE HOSTNAME has successfully completed the system update at TIME on DATE The server has been restored to normal operation The latest version of the operating system is JMODEL VERSION Thank you and good bye Sincerely JCOMPANY_NAME Dear user An attempt to update 7 HOSTNAME has failed This may have one of the following possible reasons 1 The specified update files are invalid or corrupted 2 The specified update files are older then the current ones 3 Some disks failed when updating Please verify and try again Sincerely JCOMPANY_NAME FHOSTNAME failed to synchronize with the network t
21. account information in the Windows domain accounts tab are added to the local accounts the system will not able to duplicate the user passwords on Windows domain directly to the local machine The system administrator will have to add passwords for these accounts on the Local accounts tab manually Therefore please set the same passwords here as the ones on Windows domain 2 This system allows group names with a maximum of 15 displayable characters After having been added to a Windows domain any group name on the domain with more than 15 characters will not be duplicated by the system onto the NAS server Only one warning message will be shown and inform the system administrator of all unduplicated accounts If the NAS server is part of the Windows domain the system administrator has to avoid adding any group on the domain with a name exceeding 15 characters otherwise the system will not be able to duplicate this group to the NAS server nor will a warning message appear DemonNAS Filer for Business 2 0 User s Guide 40 Chapter 4 Using Storage Manager UNIX NIS Accounts gt insa way Lea ern en tm een O ome If the network already contains a UNIX NIS domain the system administrator can simply add the NAS to the UNIX NIS domain to retrieve access settings from the NIS server Once the system administrator adds the NAS server to a UNIX NIS domain see Network Setup gt UNIX NIS a new tab entitled UNIX NIS Accounts
22. backed up restoring each bkp file chronologically is necessary in order to restore the NAS server to a designated date 5 Choose to Replace the data on the server or Skip and continue when restoring data that is already on the server DemonNAS Filer for Business 2 0 User s Guide 102 Chapter 5 Using DemonNAS Filer Backup With Replace mode shared folder is the comparison basis For the share folders with the same name the system will replace all data in the folders automatically With Skip and continue mode file is the comparison basis When a shared folder on the NAS server has the same name with that in the bk file that is to be restored the system will not skip this folder instead it merges the data of both folders and skips the files with the same name The only exception is For user s home folder if some home folder on the NAS server and that in the bkp file do not belong to the same user this folder will then be skipped for security reasons and will not be merged by the system 6 Click Next to proceed S Select the items to restore and click Next to start to restore data x DemonNAS Filer Restore Select the content to restore IZ Content to be restored E M System Configuration Epy Security Setup Shared Folder Setup Maccount and Group Setup J toot Password Network Setup M windows Network MUNIX Network 8 Ifthe backup f
23. because of different versions for each file you can only choose to restore the Current Versionor tag DemonNAS Data Replicator allows the user to create up to 20 tags The purpose of the tag is to help user record version of specific point in time For example if a software engineer has already completed program version 1 0 and is prepared to start coding version 2 0 to this engineer version 1 0 is the version with special representative meaning While completing all version DemonNAS Filer for Business 2 0 User s Guide 115 Chapter 6 Using DemonNAS Data Replicator 1 0 program files he she can create a tag for these files at the specific point in time In case any problem is encountered while modifying version 2 0 the engineer can easily restore all 1 0 program files to his machine for further modification Once the number of tags has reached 20 if the user wants to add more tags it is required to manually delete unwanted tags from the previously created tags DemonNAS Data Replicator will not delete the oldest tags automatically when the user creates more than 20 tags The tag name is defaulted to the date and time the tag is created For example 0111072228 means the tag is created on November 7 2001 at 10 28 pm User may change the tag name according to his her preference There are two ways a user can create a tag 1 Add new tag after files upload What to upload All Files Modified files since last upload
24. cause failure for the DemonNAS Filer Assistant to find DemonNAS Filer for Business servers Please disable the firewall or anti virus software and try again TIP DemonNaAS Filer Assistant only supports one network adapter for each computer to search the NAS servers on the LAN correctly If there is more than one network adapter installed on the computer running DemonNAS Filer Assistant please only keep one Input server IP manually For the NAS server running DemonNAS Filer that is on a different network environment from the Windows client who runs DemonNAS Filer Assistant if it has a valid external IP the system administrator can enter the IP of the NAS server in the Input server IP manually field and then click the Manage button to manage the NAS server remotely OeroctAS Filler An stet ant BE DewaNAS Filer Assistam About Cemortias Fier Finde Demartiss Fier Becke I Select a eum kon the is bebo i C Fod server IPrmarssd Menage Map Iren Deeg Totalt serveris found DemonNAS Filer for Business 2 0 User s Guide 9 Chapter 3 Quick Configuration Chapter 3 Quick Configuration DemonNAS Filer for Business offers a simple and easy to use approach to NAS administration called Storage Manager Use this program to configure the server system and network parameters including Windows UNIX and Apple Macintosh network settings as well as the hard disk configuration When you fir
25. compatible shared folder DemonNAS Filer for Business 2 0 User s Guide 172 Appendix 8 System Default Configuration Maximum Shared Folders 64 Does not include users Excluding the home folders of users home folders group accounts Maximum ACL entries fora 1 024 single file folder Volume Management One hard disk in the first time Simple volume volume installation Two hard disks in the first time RAID 1 volume volume installation Three hard disks orabovein the RAID 5 volume volume first time installation Cache setup Disk write cache support RAID 5 cache support Naming Convention Server Name Case insensitive 15 characters May consist of letters numbers underscores and minus signs The first character must be a letter Account Name Account name is not case sensitive It can be up to 64 characters except for the following characters lt gt 7 IN Besides the first character can not be minus sign and space and the last character can not be space Password The password is case sensitive and up to 12 displayable characters can be entered including letters numbers signs and space etc However the password of root can not be empty Shared Folder Name Shared folder name is not case sensitive It can be up to 15 characters except for the following characters 4 lt gt 7 Besides the first character can not be minus sign and space and t
26. enable FTP service check the Enable FTP Service button and then click Apply TIP For security reason the accountroot and users without a password cannot log in the NAS server through FTP DemonNAS Filer for Business 2 0 User s Guide 62 Chapter 4 Using Storage Manager Enable telnet service Enabling telnet service will allow the user to log on the server remotely For security reasons use this option carefully TIP Telnet service is currently available only for the system vendor to do remote diagnosis the administrator cannot log on remotely for management Volume Management DemonNAS Filer for Business preset a default of 3GB space in each hard disk as aRAID 5 volume System administrator can add or delete volumes in the system according to his her own needs Volume Setting D AXES Dwar eMas TEEN DenuN AS CS System administrator can create remove repair volume through this page The maximum number of volumes this system can support is_1 5 times of the total number of hard disks Thus in a model with four hard disks the system can create at the most six volumes i e 4 1 5 etc There is no need to restart the server for volume creation removal or repair to take effect DemonNAS Filer for Business 2 0 User s Guide 63 Chapter 4 Using Storage Manager Create New Volume Dee El creer cy ot peer GETT Aug wd tat s in ter ee To create a new volume click Create button to enter into the C
27. guest accountcan only belong to the guests group The system administrator cannot move it to the users or admins group DemonNAS Filer for Business 2 0 User s Guide 45 Chapter 4 Using Storage Manager Please note that the setting will be separated into different pages according to the number of accounts If the account you are going to perform does not appear on the page please select the page number at the bottom of the page to go to other page s User Quota Setup User Quota There are two ways a system administrator can view and modify quota setup in the NAS server by user or by volume The system administrator can add modify or delete user quota through this screen Current In Use Quota MB column indicates the quota and amounts of space used in each volume by the current account The symbol in this column means the account is assigned the maximum quota For example Volume 1 200 500 means that volume has 500MB quota available and of which 200MB has already been used Additionally Volume2 200 1000 means the current account has the maximum space available in volume2 i e 1000MB of which 200MB has already been used To change user quota please select either Local Windows domain or NIS domain account in User Name Then select the item to be changed in the Current In Use Quota MB column setup new quota in Setting New Quota and click Set gt gt button Repeat these steps if quotas for more than one
28. is used 3 When a single host setting conflicts with a net group the entity which first received its user privileges has priority If the net group AAA has already been set to writeable you cannot later set the single host A to read only Deleting NFS User Privileges To delete the user privileges of a NFS client select the desred itemon NFS client s privilege column use Ctrl for multiple and Shift for continuous DemonNAS Filer for Business 2 0 User s Guide 33 Chapter 4 Using Storage Manager selection and click Remove Modifying NFS User Privileges Account Setup To modify existing privileges select the desired item on NFS client s privilege column remove it and add a new privilege TIP This system software does not support Telnet The system administrator of the NFS client must use the mount command to point to the NAS server mount IP Shared_Folder_Path Mount_Point Whereby 7P is the IP address of the NAS sever Shared_Folder_Path is the folder to be shared with the NFS client set to Avolumen Shared_Folder_Name by default and Mount_Point is set by the UNIX administrator E g if the system administrator wants to link user to the public folder of the NAS server i e volume 1 public1 and the IP address of the NAS server is 192 168 1 8 the command would be mount 192 168 1 8 volumel publicl user1 DemonNAS Filer for Business supports up to 20 480 user accounts Including accoun
29. of the community s host or subnet through SNMP DemonNAS Filer for Business 2 0 User s Guide 74 Chapter 4 Using Storage Manager Adding SNMP Access Privileges EST fttaier To add SNMP access privileges click on Create A new dialog will appear where you can select a community name along with the host and Subnet Mask e g 192 168 1 0 255 255 255 0 belonging to this community Then select the Access privileges from SNMP either read only or writeable Read only means the community hosts can only read information through SNMP writeable means the community s hosts can also modify some read and write fields Click OK to confirm or Next to add more privileges Removing SNMP Access Privileges Toremove SNMP access select an option under Access privileges use Ctrl for multiple and Shift for continuous selection and then click Remove Modifying SNMP Access Privileges To modify existing privileges select an option under Access Privileges remove it and add a new privilege DemonNAS Filer for Business 2 0 User s Guide 75 Chapter 4 Using Storage Manager UPS Management A ARNE epee AE Der Stan Ma DETA shy Filer aeee Debt nd better darder tw ort Shaeree pat m agang UPI ener me OD pare ex Ges DemonNAS Filer for Business currently supports only APC Smart Series UPS both via serial connection or SNMP Control UPS by serial port Connect the NAS server power cable to the U
30. reconstruction in the future Thus if there is n hard disk space the actual storage space for a RAID 5 is only n disk space This volume type can ensure high level of data integrity and is more cost effective than RAID 1 because of higher actual disk space availability It is suggested to select RAID 5 in situation where there is a need for high level of data integrity Creating a RAID 5 volume requires selection of at least three hard disks of the same disk space In RAID 5 with Spare volume type a spare hard disk is added to a RAID 5 volume This volume type will use one hard disk space to store redundancy and keep a disk as a spare Thus if n hard disk space is selected the actual space available is n 2 hard disk space When any hard disk is malfunctioned the spare hard disk space will be on line and replace the malfunctioned disk automatically This volume type can provide timely data reconstruction better than RAID 5 To remove a volume please select the volume and click Remove DemonNAS Filer for Business 2 0 User s Guide 66 Chapter 4 Using Storage Manager Re create volume DAKINE een ag AF Pe Firag Me DemooN AS Filer seat If a volume is crashed due to any failed disk the volume structure could be recovered by clicking the Re create button The re creating function can only re create the original structure of the crashed volume share folders and users home folders and set it as the default volume if it or
31. should belong to the administrators group in order to install Veritas BackupExec v8 6 Dantz Retrospect Backup v5 6 Backup able Restore able items All share home folders Agent Support The NAS server can be backed up without an agent installed DemonNAS Filer for Business 2 0 User s Guide 147 Appendix 6 Using DemonNAS Filer Assistant on Mac OS Appendix o Using DemonNAS Filer Assistant on Mac OS Using DemonNAS Filer Assistant on Mac OS 9 Before You Start 1 Connect the NAS server to the LAN and turn on the server 2 Set the resolution of the client terminal screen to 1024 768 or higher 3 Make sure Mac OS Runtime for Java 2 2 5 MRJ 2 2 5 is installed on the client http kbase info apple com cgi bin WebObjects kbase woa 117 wa quer y searchMode Expert amp type id amp val KC 75097 4 Make sure the IE version is 5 0 or above and its Java security options is configured as Unrestricted Access Edit gt Preferences gt Web Browser gt Java gt Network access gt Unrestricted Access Setup 1 Double click DemonNAS Filer Assistant to run the program 2 Except the following functions DemonNAS Filer Assistant for Mac OS 9 functions the same as DemonNAS Filer Assistant for Windows For detailed information please see Chapter 2 Setting up the NAS Server i DemonNAS Filer Assistant for Mac OS 9 does not provide the Map Drive function ii When you set up the NAS server with Unkn
32. supply has failed PNUM battery has been removed HOSTNAME NUM battery has failed The disk cage PNUM on server HOSTNAME restored to normal temperature Overheated Disk cage 7 NUM on server 7 HOSTNAME HOSTNAME NUM battery is in normal working order YHOSTNAME has failed Please replace the PNUM power supply as soon as possible The 7NUM battery on YHOSTNAME has been removed Please confirm and insert a new battery Sincerely JCOMPANY_NAME Dear user The 7NUM battery on YHOSTNAME has failed Please replace the NUM battery as soon as possible Sincerely JCOMPANY_NAME Dear user The disk c age PNUM on server HOSTNAME has been restored to normal temperature FHOSTNAME is excessively hot Disk fans might not be working properly Please check the server immediately and power it down if necessary The 7NUM battery on HOSTNAME is in normal working DemonNAS Filer for Business 2 0 User s Guide 152 Appendix 7 Email notification list YHOSTNAME NUM Dear user system fan is in normal working order The NUM system fan on HOSTNAME is in normal working order now Sincerely YCOMPANY_NAME Administrator NUM battery has been inserted Dear user The 7NUM battery on HOSTNAME has been inserted Sincerely JCOMPANY_NAME Administrator YHOSTNAME PNUM Dear user power supply has recovered The 7NUM power supply on HOSTNA
33. synchronize the time with the secondary time server DemonNAS Filer for Business 2 0 User es Guide 13 Chapter 3 Quick Configuration Select a language Fun nac fr b nn for Sorp Lies Japin erter Breese Gebei A2 gi AR sate e You can perform all the language settings on this page Please choose a display language for Storage Manager event notification emails and the code page for different kinds of client In Display Language column when selecting Browser Default Language Storage Manager will automatically display the same language as the browser of the client when system administrator or general user is connected to Storage Manager For some languages at least 2 sorting methods are available for the administrator to choose The sorting method is used to sort information on Storage Manager such as shared folders and user accounts The sorting method can be chosen from the Sort by pull down menu Encoding for Windows Apple will be applied for the three clients and allow them to access the server correctly with the defined encoding when Unicode is not available After selecting the encoding for Windows Apple please select the appropriate encoding for NFS and FTP clients under the same locale language Once Quick Configuration is complete Storage Manager will use that language If you do not know the correct code page of your Windows client enter the command chcp in the command prompt and press Enter to retri
34. tape drive and the NAS server is correctly set 2 Ifit happens that the tape drive is connected to NAS server for the first time please keep the tape drive on and reboot the NAS server to try again Cannot find the backup items to be restored When you begin to perform local tape restore and you cannot find the backup items to be restored please check 1 Ifthe tape is inserted into the tape drive correctly DemonNAS Filer for Business 2 0 User s Guide 132 Chapter 7 Troubleshooting 2 Ifthe backup item to be restored is located on more than one tape please make sure the tapes are inserted in the same order as during backup Problems Using DemonNAS Filer Backup Cannot back up restore the data on the NAS server 1 When the system fails to backup restore data on the NAS server the system administrator will receive an e mail with an error code notifying the data backup restore failure The administrator can also go to system log tab of Storage Manager and search for the error code in the log file Not sure if DemonNAS Filer Backup has finished the restoration The restoration consists of data transmission and restoration process If both actions are finished within the system predetermined time the Storage Manager will show a message indicating that the restoration is successful if by the end of the system predetermined time the data transmission is complete but not the restoration process the Storage Man
35. the admins group is set as N A and that of the admins groups is RW the access privilege of root for this folder will be N A If the privilege for everyone is set to writeable and the user root to read only the system will assign writeable privileges to everyone as soon as you click Apply 2 DemonNAS Filer for Business supports the ACL Access Control List i e users can click the right mouse button on a file and set the access privilege Please refer to the last section of this chapter Using Access Control List ACL for details The system administrator can use Storage Manager s Security Setup Shared Folder Setup page to set the access privileges for every shared folder DemonNAS Filer for Business 2 0 User s Guide 31 Chapter 4 Using Storage Manager NFS Privileges gt SS ee Are Leg Use this option to set NFS Solaris FreeBSD or Linuxand other UNIX family clients access privileges for shared folders Enter the Shared Folder Setup gt NFS Privileges page and select the desired shared folder in the Folder name column The NFS client s privilege column below will show the hosts and subnets or net groups with access privileges and the type of permission granted NFS client s privilege consists of three components 1 The first component is the subject sharing a folder either a host subnet ora net group The entry Host means the folder is shared between all hosts 2 The s
36. the number of user account exceeds 512 the function of adding non group members will not be provided at the bottom of this page when adding a new user group Please add the group members after completion of adding in the DemonNAS Filer for Business 2 0 User s Guide 43 Chapter 4 Using Storage Manager group members page Deleting user groups To delete a group select the group in the list use Ctrl for multiple and Shift for continuous selection and then click Remove Group members Use this page to add modify and delete group members The Members field contains existing members Users not belonging to this group are listed on the left Not members field If this NAS server belongs to a Windows domain and 1 the system administrator has previously moved Windows domain users in the Account Setup page to the local accounts or 2 both NAS server and Windows domain have the account with the same name those NT domain users will NOT appear in the list of members but Local Users to avoid multiple selection and assignment to a group of the same user Adding group members To add a new group member select the target group from the list and then select the members you wish to add in the Not members list use Ctrl for multiple and Shift for continuous selection Then click Add DemonNAS Filer for Business 2 0 User s Guide 44 Chapter 4 Using Storage Manager Note that all users must belong either to the users or the guest
37. to enter only the correct password If the account information on the NAS server does not match the client s login name access will be denied Therefore if the client terminal runs Windows 98 please use the same names for accounts on this server and the clients DemonNAS Filer for Business 2 0 User s Guide 139 Appendix 3 UNIX access to the NAS server Appendix 3 UNIX access to the NAS server One of the purposes for the NFS protocol is to have similar management methods of the remote file system and local file system Therefore they can both use the mount command to mount mount dev dsk cOt0d0s5 home local filesystem Solaris mount dev hda5 home local file system Linux The UNIX administrator will usually set the above mentioned scripts in etc vfstab Solaris or etc fstab Linux FreeBSD These settings will automatically execute once the system starts The following example shows the contents of a etc vfstab dogfood is a NAS NFS server name Filesystem Mountpoint Type dev dsk cOt0d0s0 ufs proc proc proc dogfood volume1l programs usr local nfs dogfood volume 1 homes home nfs When there are a lot of UNIX clients in the network writing NFS file systems into client etc vfstab or etc fstab files becomes a complicated task When the path of one NFS file system changes or a new NFS file system is added the administrator has to change the settings for each UNIX client one by one Using NIS
38. user accounts To add a new local user click Create The New Account Setup dialog appears Enter the account name the full name of the user an e mail address and a password Under Default group select whether the user will receive his her own home folder If yes select the users group if no select guests After a new account has been created under users group the system will set up a home folder named home for this account Only the user can access his home folder If a Windows client accesses the NAS server through the Network Neighborhood he will see a folder named home The user has full read and write privileges to that folder When the system has more than one volume system administrator must specify in which volume to store the home folder of this account in the User home volume The default location can be setup in the Security Option page System administrator can also change it The system administrator can proceed to setup the disk quota for each account The default quota for newly created user specified in the Security Option page will be displayed here Please change according to your own need Please note the disk quota will be applied to every volume This means that if there are three volumes in the NAS server and system administrator grants 100MB quota to a user this user will have 100MB quota of storage space in each volume and totally 300 MB quota on the NAS server TIP If the quota set by the a
39. value Once the shared folder is created the system administrator must use the Windows Apple Privileges or NFS Privileges tab to choose users and their access privileges All files stored in the shared folder will have the same privileges DemonNAS Filer for Business 2 0 User s Guide 29 Chapter 4 Using Storage Manager Windows Apple User Privileges 9 2 The system administrator can use this setting to assign access privileges for local users groups i e Windows Apple clients with accounts on the NAS server and Windows domain users groups Use the mouse to choose a folder in the Folder name list the User privileges column will show all the users or groups entitled to access the selected folder Modifying User Privileges To change existing user privileges e g from Writeable to Read only select the user whose privileges you wish to change in the User privileges column then select Read only in the center column and click Apply to confirm your selection Adding user privileges To add user or group privileges under a particular folder please follow the steps 1 Select a user or user group in the User account column use Ctrl for multiple and Shift for continuous selection 2 Click on No access Read Only or Writeable 3 Press Apply to complete DemonNAS Filer for Business 2 0 User s Guide 30 Chapter 4 Using Storage Manager Please note if this NAS server is added to the Windows domain an
40. volume require modification The new quota amount will be displayed in the DemonNAS Filer for Business 2 0 User s Guide 46 Chapter 4 Using Storage Manager Volume Quota New Quota column to be applied Make sure the new quotas are correct Click the Apply button to update the values in the Current In Use Quota MB column To cancel setup for a specific volume please select an individual item and then click the lt lt Cancel button To cancel all the modification click the Cancel button Please note if the NAS server is added to the Windows domain and 1 system administrator has previously added certain Windows domain user account to Local account in the Account Setup page or 2 there is an account in both NAS server and Windows domain with the same name then this account will not be displayed in columns NT Domain Users or NIS Domain Users in the User Name List at the top of this page and will only be listed in Local Users to prevent system administrator from being confused because of repeated quota setup for the same user account The system administrator can add modify or delete user quota in every volume through this page Current In Use Quota MB column indicates the quota and amounts of space used of all the users in the current volume The symbol in this column means the account is assigned the maximum quota For example User1 200 500 means that User has 500MB quota available and of which 200MB has a
41. your UPS manufacturer Tip After making the configuration above the system will periodically probe the UPS status based on the Probing interval and shut down in the time as defined in Delayed before shutdown when abnormal events defined in Registered UPS event trap OID pairs occur DemonNAS Filer for Business 2 0 User s Guide 79 Chapter 4 Using Storage Manager Restore Defaults A ARNE Dunn at AE Der Stan Ma UN ft tier ERNST Pan ie ti mr pre ob oe mr Tie meng pauri et be pirut ett EI n gef mep Bee pona cent ce hepe ote pege sce Sorso imira Ant Kitan md Dai abati 3 et Penns d men Set ri fiae vurn Ern Emer rt zi O beet tau ce che were aap hae Poep al Cpe ap Pancmrentes Les The system administrator has the option to restore factory defaults for all settings or remove all user settings in the system Fo ur options are available 1 Restore Server Configuration basic code page notification The Storage Manager s Server Configuration will be reset to factory defaults 2 Remove shared folders and files in home folders 3 Remove all users groups shared folders users home folders and their files 4 Remove data on the server including all above Tip 1 Becareful when using the options on this page All selected settings will be replaced by defaults or deleted 2 Ifyou choose to apply the first Restore Server Configuration or the fourth Remove server
42. ACHE SCOP esis Seats tabs pss cidnvosenecss NEEE seen EEEE E ESETONA AIEEE ENE SEES EES YO EEES Ee SUE ESKAERA 16 Completing Quick Configuration enar renees rense renie raa AAEEen SE ETONE Oa AEREA EEEE EES 16 Chapter 4 Using Storage Manager s ssssussssnnunnnnununnunnnnnnnnunnunnnnnnnnnnnunnn SCENE 18 Server Information 20 Server Configuration Basic Configuration IR RE Language sett edd EPE VEETEE ENE vhuesbiednwageunnvensdedussien e condbonnesovasees 25 INOUM CATON EE 26 Security Set p seoser de SAAR 26 Shared Folder Setpro EE Ke EE ere ee NEE Ee 34 Group Setup nse User Quota Sea rae AER SEENEN 46 Securty OPON Siae eE r EEA EEEE E EE OEKE EA 48 Using Access Control List ACL scsi esinte codeer raest EE EAEE AREE EKITEA TU E ENE ENEE E ged 50 N twork Setipinna ri ae ee 55 Windows Networks grenet eiv as EE E Aap VREO SE ENE NTE A dead E EGO ap UNIX Network EE 59 Apple Network aia ar AE HEET 60 Volume Managements E 63 VW OMIME Seti Geis Ee S EN 63 Volume Layout EE 70 Cache Setup Home Setup e Ee 72 Re E EEN LED Management asses EES duowessenstdeonvessaveanvn EE dE SNMP Configuration UPS Management EE RE UE Shutdown ET GE Cocal Tape ae EE 81 System EE 88 a E 89 poteren DEENEN Ee 90 Chapter 5 Using DemonNaAS Filer Backup cessesseeseeseeseeseeseeseeseeeeeenes 93 Bache p dala si csscssscsssssssstvsesieiedsnbscadssctseascasnshaansssnsdsndeasbsnsasnbenstanoasnseahosan
43. AXUS Microsystems Inc DemonNAS Filer for Business 2 0 User s Guide Copyright Notice All title copyright and other intellectual property rights in and to the Software Product including but not limited to any relevant media images photographs animations video audio music text and applets incorporated into the Software Product the accompanying manuals and other documents and on line or electronic documents if any collectively Software Product are owned by Axus Microsystems Inc Unless otherwise expressly licensed by Axus Microsystems Inc in writing any provision of the Software Product does not represent any license of any of the above rights Copyright 2000 2003 Axus Microsystems Inc All rights reserved Trademark Notice DemonNAS and other names of DemonNAS products are trademarks or registered trademark of Axus Microsystems Inc Microsoft Windows Windows NT and Internet Explorer are trademarks of Microsoft Corporation Apple and Macintosh are trademarks of Apple Computer Inc Other products and company names mentioned herein may be the trademarks of their respective owners Revisions Axus Microsystems Inc reserves the right to revise this publication and to make changes in the content hereof without the obligation of Axus Microsystems Inc to notify any person of such revision or changes END USER LICENSE AGREEMENT FOR USE OF DemonNAS FILER FOR BUSINESS AND ACCOMPANYING SETUP UTILITY
44. C Modified files since a designated time V Create a tag after upload 31 Name SS Cancel User can create new tag to uploaded files when uploading files in the Backup tab Please note when creating tag the most updated versions of files in backup directories in the NAS server will be saved The two examples will illustrate this point i During uploading of All Files if you click OK after selecting Create a tag after upload DemonNAS Data Replicator will create a tag for all files uploaded to the NAS server after upload ii When uploading Modified files since last upload or Modified files since a designated time you can select Create a tag after upload DemonNAS Filer for Business 2 0 User s Guide 116 Chapter 6 Using DemonNAS Data Replicator and click OK Accordingly DemonNAS Data Replicator will create a tag for all files uploaded the most updated version and the latest version of files not uploaded due to no change but already existed in the NAS server 2 Create a new tag in the Tag tab 2 DemonNas Data Replicator 2 0 lol x DemonNAS Data Replicator Server WDemonNAS publict Browse Help About Ce Backup Restore Tag Preference Log 07 02 2003 13 22 44 0307021322 Create Delete b Select Tag tab click Create button and then click OK after key in Tag Name and Comment DemonNAS Data Replicator will create a tag for the latest version of every file in the NAS server ba
45. CA BrightStor Enterprise Backup CAEB v10 0 DemonNAS Filer for Business 2 0 User s Guide 145 Appendix 5 Third party backup support Veritas BackupExec v8 6 Backup able Restore able items All share home folders Authentication root can lo g in from Veritas BackupExec browse all users home folders and perform fully backup restore Normal users can backup data in his her home folder and other shared folders he she has permission to access Because Veritas BackupExec uses share mode authentication the user does not have to re login Windows if he she wants to switch the identification Agent Support The NAS server can be backed up without an agent installed NAS server as backup destination When using Veritas BackupExec v8 6 to backup data to the NAS server please note that 1 The user name and password required during installing Veritas BackupExec v8 6 should be identicalwith the pair used to map the shared folder on the NAS server DemonNAS Filer for Business 2 0 User s Guide 146 Appendix 5 Third party backup support Service Account a Please enter the name and password of the user account which you want the system services to us _ If necessary this account will be created and or be granted administrative and Log In As Service KR Change service account information r Service account information User fedwardl From MEMPHIS gt Passwort a zt 2 The Windows client
46. D 5 which is created from hard disks 1 2 and 3 each with 10GB disk space When disk 2 is damaged the State column in Volume Setting page will display degrade indicating though DemonNAS Filer for Business 2 0 User s Guide 68 Chapter 4 Using Storage Manager this volume can still be accessed but it is supporting these tasks with less than normal working condition Click the Repair button in the bottom to start the Repair Volume page The Available Space column will display all the hard disk space currently available to repair the damaged disk Please select the hard disk for example disk 4 and click Add After confirmation then click Repair for the system to start data reconstruction from data stored in the second disk to the fourth disk When this is complete volume2 is composed from disks 1 3 and 4 each with 10GB space Please note you cannot select the hard disk in which the volume is created while repairing volume space In the previous example because volume is created from hard disks 1 2 and 3 thus repair of this volume can only be performed with disk other than these 3 hard disks Check file system Bh PIN Min as RE Fro Shiga Meeps Mean eili leben Sapre DemonN VW Filer inane f the NAS server is improperly shut down or powered off consistency check and parity check will be applied on RAID 1 RAID 5 and RAID 5 with Spare volume s when the server is rebooted If the hard disk is improperly removed o
47. DemonNAS FILER ASSISTANT AND BACKUP UTILITIES DemonNAS FILER BACKUP AND Deman AS DATA REPLICATOR 1 Ownership and Copyright DemonNAS Filer Assistant Setup Utility DemonNAS Filer Backupand DemonNAS Data Replicator Backup Utilities and DemonNAS Filer for Business the system software embedded in the NAS server Embedded Software are proprietary software belonging to Axus Microsystems Inc United States copyright and other Federal and State laws protect the Setup Utility Backup Utilities and Embedded Software Your use of the Embedded Software Setup Utility or Backup Utilities implies agreement to the terms and conditions of this license By using the Setup Utility Backup Utilities or the Embedded Software you are entering into a binding contract with Axus Microsystems Inc 2 GrantofLicense The Setup Utility Backup Utilities and Embedded Software are licensed not sold to you for use only under the terms of this Agreement You are given a non exclusive license to use the Setup Utility Backup Utilities and Embedded Software in conjunction with the NAS server Axus Microsystems Inc reserves any rights not expressly granted to you Copying of the Setup Utility Backup Utilities and the Embedded Software unless otherwise expressly provided for under this Agreement or specifically authorized in writing by Axus Microsystems Inc is prohibited by law Under this license you MAY H make no more
48. Filer Backup iii Restore the backed up data onto DemonNAS Filer 2 0 with DemonNAS Filer Backup 2 0 1 When the system fails to backup restore data on the NAS server the system administrator will receive an e mail with an error code notifying the data backup restore failure The administrator can also go to system log tab of Storage Manager and search for the error code in the log file DemonNAS Filer for Business 2 0 User s Guide 106 Chapter 6 Using DemonNAS D ata Replicator Chapter 6 Using DemonNAS Data Replicator Backup is one method necessary to ensure data completeness But people are often too busy to backup regularly In order to make users backup more efficiently and on a timely basis DemonNAS Data Replicator can fully automate the backup process from Windows client to the NAS server It can 1 Monitor file folders of Windows clients and perform immediate backup of selected folders to the NAS server Password protect files to make them more secured Compress backup filesin order to save storage space on the NAS server Provide version management function and save up to 20 file versions in the NAS server Provide tag management function tag the most representative version save up to 20 tags Restore files from the NAS server to client computer when needed in the future making file backup management and protection easy Before you begin Set up the NAS server Before you begin using DemonNAS Data Re
49. HCP Lanner 2083 192 168 101 201 DHCP 192 168 100 860 DHCP 192 168 100 235 DHCP snoopy 192 168 1 10 Manual synofiler20 192 168 101 242 DHCP synostorage 192 168 1 12 Manual vich20 80 192 168 101 1 DHCP wujeng filer20 192 168 1 141 Manual Total 16 server s found Refresh 3 Select those file folders of this computer you wish to backup monitor in the tree structure below Please note you can run other DemonNAS Data Replicator functions only after you have setup the NAS server and file folders of this machine 4 Click the Upload button on the right side to display the dialogue window below DemonNAS Filer for Business 2 0 User s Guide 111 Chapter 6 Using DemonNAS Data Replicator What to upload All Files Modified files since last upload Modified files since a designated time IT Create a tag after upload Name Re Cancel Because this is the first time you use DemonNAS Data Replicator for backup please select All Files from the What to upload column If this version has a special representative meaning user may select the option Create a tag after upload so that after the upload is complete this version can be created with a tag to allow for easy re storation in the future DemonNAS Data Replicator allows the user to create up to 20 tags The purpose of tag is to help user record version of specific point in time For example if a software engineer has already complete
50. LITY AND OR FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY EXCLUDED Termination This Agreement is effective until terminated You may terminate this Agreement at any time by destroying the Setup Utility Backup Utilities and Embedded Software and all back up copies thereof Unauthorized duplicating of the Setup Utility Backup Utilities or the Embedded Software or otherwise failing to comply with the terms and conditions of this Agreement will result in automatic termination of this Agreement and will make available to Axus Microsystems Inc all other legal remedies Upon termination of this Agreement the license granted herein will terminate and you must immediately destroy the Setup Utility Backup Utilities and Embedded Software and all back up copies thereof Government End Users The Setup Utility Backup Utilities and the Embedded Software and any accompanying documentation are deemed to be commercial computer software and commercial computer software documentation respectively pursuant to DFAR Section 227 7202 and FAR Section 12 212 as applicable Any use modification reproduction release performance display or disclosure of the Setup Utility Backup Utilities or Embedded Software and accompanying documentation by the U S Government shall be governed solely by the terms of this Agreement and shall be prohibited except as expressly permitted by the terms of this Agreement Unlawful Provision s If any p
51. ME has recovered YHOSTNAME LAN card PNUM is off line YHOSTNAME LAN card PNUM is on line Administrator You have not completed the local UPS settings of YHOSTNAME You have not completed settings on the UPS Management page The UPS monitor daemon will not work until the settings have been completed Sincerely COMPANY_NAME YJHOSTNAME cannot detect Dear user the local UPS UPS monitor daemon cannot detect your local UPS Possible causes are 1 The serial cable is not attached 2 The type of serial cable is incorrect 3 The UPS monitor daemon cannot recognize the type of your UPS DemonNAS Filer for Business 2 0 User s Guide 153 Appendix 7 Email notification list To make the UPS monitor daemon work please restart it on the UPS Management page after the problem has been resolved Sincerely YCOMPANY_NAME Administrator HOSTNAME detects Dear user abnormal status of the local UPS power The UPS monitor daemon has detected an abnormal status of the local UPS power The local UPS has lost AC power and is probably running on battery power To make the UPS monitor daemon work please restart it on the UPS Management page after the problem has been resolved Administrator HOSTNAME detects abnormal status of the local UPS The UPS monitor daemon has detected an unknown abnormal status of the local UPS Please restart the UPS monitor daemon on the UPS Management page after t
52. Master mode Please make sure the hard disks are not configured as Slave or Cable Select DemonNAS Filer for Business 2 0 User s Guide 124 Chapter 7 Troubleshooting Problems Browsing HTTP files Cannot browse files folders on the page of File Browser Update the web browser to IE 5 5 or above Failed to download files to Windows clients from the File Browser When downloading a file to Windows clients from the File Browser Windows will first copy the file to a system temporary directory and the file will only be redirected to the user defined location after the copying finishes thus the Windows client should keep available space at least twice the file size when downloading files Problems Accessing the NAS Server from Windows Clients Cannot find the NAS server in Network Neighborhood 1 Make sure that the NAS server has been turned on and connected on the LAN 2 Make sure the system administrator has enabled Windows Networking on the NAS server 3 Make sure the Windows client has correctly installed a TCP IP server 4 Enter My Computer or Windows Explorer and input Server_Name in the field of http address 5 Start Find gt Computer on the Start Menu input the name of the NAS server and search for it 6 Click on Tools gt Map Network Drive in My Computer or Windows Explorer Enter Server_Name public1 in the field of Path Press OK to o
53. NAME Administrator Volume VOL_ID on HOSTNAME cannot complete RAID building J HOSTNAME cannot complete RAID building Use Server Information gt System log gt Storage manager log and Volume Management on the following site to check the volume status HTTP_URL Sincerely JCOMPANY_NAME Administrator Volume VOL_ID on Dear user HOSTNAME is crashed The volume VOL_ID on JHOSTNAME is crashed If there is any home folder located on this crashed volume all data in the home folder s will be lost but the location of the home folder s will be automatically moved to the next available volume If there is no any other available volume the user s will not have home folder s any more and will be moved from users group to guests group automatically Use Volume Management on the following site to check the volume status HTTP_URL or Home Setup to check the users home folder status Sincerely JCOMPANY_NAME Administrator Volume VOL_ID on Dear user HOSTNAME is degraded The volume VOL_ID on HOSTNAME is degraded Use Volume Management on the following site to check the volume status DemonNAS Filer for Business 2 0 User s Guide 162 Appendix 7 Email notification list ROMP NAMES Administrator Volume VOL_ID on Dear user HOSTNAME is rebuilding The volume VOL_ID on HOSTNAME is rebuilding Use Volume Management on the following site to check the volume statu
54. NAS Filer Assistant aut ame Darron NAS Filer Fincer DerontiaS Fai Backup Select s saner bom he fit below E Statie Lier Serves Stele reene L npg meet IP mausi Ee Backup Peske Flakes Los Tolali serons found DemonNAS Filer Backupis a backup tool integrated in DemonNAS Filer Assistant The system administrator can use itto backup data from the NAS server to other storage devices on the LAN or to restore previously backed up data back to the NAS server There are four types of data available for the administrator to backup and restore 1 System information including basic configuration network time synchronization time zone setup language setup notification setup security option Apple network Internet network SNMP configuration UPS management and cache setup 2 User accounts and groups including account and group setup root password Windows network and UNIX network 3 User accounts groups and data including shared folder setup account and group setup root password Windows network UNIX network and data on selected shared folders and user home folders 4 System information user accounts groups and data all data on the server including the configurations and data mentioned above DemonNAS Filer for Business 2 0 User s Guide 93 Chapter 5 Using DemonNAS Filer Backup Backing up data To backup data follow the steps 1 Run DemonNAS Filer Assistant click the De
55. NAS server supports more than one network card DemonNaAS Filer Assistant will show only one of the network cards for system administrator to setup If you want to setup other network card s system administrator must perform further setup in Storage Manager DemonNAS Filer Assistant display rules as follows 1 The first time you setup the NAS server DemonNAS Filer Assistant will display the first network card of the server If there is a DHCP server the IP Status will show DHCP If there is no DHCP server then the JP Status is Unknown and the IP Address is 2 Ifsystem administrator has already used Storage Manager to assign IP addresses to multiple network cards on the server and made them belong to different subnets then DemonNaAS Filer Assistant will show the network card that belongs to the same subnet with the client computer that runs DemonNAS Filer Assistant 3 Ifthere is no network card in the NAS server that belongs to the same subnet as the client computer that runs DemonNAS Filer Assistant then DemonNAS Filer Assistant will show the first network card of the server and the JP Status will show Unknown 4 Double click on the server name NASOO to open the network configuration screen Pemonnas iter assistar x CM DemonNAS Filer Assistant System administrator password ZER Get network configuration through DHCP Ze Use manual configuration IP address
56. PS and connect APC RS 232 cable to COM1 on the server In Storage Manager go to Toolkit gt UPS Management to configure Probing interval and Delayed before shutdown Select UPS data transmission via serial port from the menu on the bottom and choose advanced port or basic port from the pull down menu on the right side Click Apply to finish If the power cable of the NASserver and APC RS 232 cable are connected to the UPS directly select advanced port if more APC RS 232 cables are connected to the expansion unit for multiple servers to share the same UPS and the NAS server has to be connected to the basic port on the expansion unit select basic port DemonNAS Filer for Business 2 0 User s Guide 76 Chapter 4 Using Storage Manager Tip 1 When APC UPS expansion unit is used please use the proper APC RS 232 cable to connect If advanced port is selected make sure that the 940 0024C cable is connected and if basic port is selected please connect the 940 0020B cable 2 Advanced port provides automatic response function so that the system will detect when it does not find any UPS Basic port does not have this function The system performs scheduled detection of UPS power supply according to Probing interval The system will take the following actions if there is anything abnormal with UPS 1 AC power failed If AC power failed the system will delay shutdown according to the settings in Delayed before shutdown If the ev
57. RAID mechanism hard disk In creating a simple volume you can select only one hard disk at a time A span volume can be created by combing space from two or more hard disks The selected disks will be created as one large contiguous volume The selected space in each hard disk does not need to be equal in size DemonNAS Filer for Business 2 0 User s Guide 65 Chapter 4 Using Storage Manager RAID 0 RAID 1 RAID 5 RAID 5 with Spare Remove volume RAID 0 will consider all the selected space as one large hard disk Since it will however perform parallel and multiple read write thus it has better performance efficiency than Simple or Span volume RAID 1 will use half of the volume as one to one data mirroring i e duplicate the same set of data from A to B to ensure data security and integrity Thus the actual available space is only half of the total space This level of RAID can ensure high level of data security but because it only has 50 utilization rate the cost is relatively higher than other volume types The use of RAID 1 indicates high priority of data security over cost consideration There must be the selection of two hard disks with the same size in creating a RAID 1 volume In addition to consolidating multiple at least 3 hard disk space of the same size to a large virtual hard disk to enhance store retrieval speed RAID 5 utilizes one of the multiple storage space to store redundancy parity to enable data
58. S Filer for Business 2 0 User s Guide 129 Chapter 7 Troubleshooting Local users cannot access Storage Manager Possible reasons a user s account on the local machine cannot connect to the Storage Manager may include 1 The account was originally a Windows domain account The system administrator did not setup a password when adding it to the local accounts 2 If the client platform is using a language different from the one used on Storage Manager then the client might be reading random codes when using the system The system administrator has to re set the languages on Storage Manager so that they are readable by the client 3 The user may not be able to launch Storage Manager via DemonNAS Filer Assistant if he has installed a browser other than IE e g Netscape and uninstalled it We suggest that you use a computer without other browsers installed and uninstalled E mail notifications not received If you don t receive e mail notifications from the server go toStorage Manager Server Information gt System Log and check the messages in the log The following error messages refer to undelivered mail notifications 1 Cannot resolve the host address xxxxxx errcode xxx This message indicates that the DNS server could not verify the SMTP server name you provided This may be due to one of the following reasons i DNS entry error ii DNS server powered down iii Incorrect d omain name iv Incorrect SMTP
59. VOL_ID on YHOSTNAME is successful Sincerely YJ COMPANY_NAME Administrator File System checking for lume Dear user VOL_ID is failed File System checking for Volume VOL_ID on YHOSTNAME is Administrator Volume VOL_ID on HOSTNAME has been successfully recreated HOSTNAME has been successfully recreated Users home folders originally located on this volume have also been recreated Use Volume Management on the following site to check the volume Administrator Test Message from HOSTNAME This is a test message sent by YHOSTNAME Please use your browser to connect to HTTP_URL and continue to setup other configurations Sincerely JCOMPANY_NAME Administrator HOSTNAME is powered off Dear user YHOSTNAME is powered off Please confirm and power it up if DemonNAS Filer for Business 2 0 User s Guide 164 Appendix 7 Email notification list COMPANY_NAME Administrator Server JHOSTNAME is Hi USER_NAME shutting down Server Z HOSTNAME is shutting down Sincerely J COMPANY_NAME Administrator Server 7 HOSTNAME is Hi USER_NAME restarting Server 7HOSTNAME is restarting SnapReportCreate Subject Snapshot VERNAME on Volume VOL_ID was created on the server JHOSTNAME Dear user The scheduled snapshot 7 VERNAME on Volume VOL_ID was created YHOSTNAME IP Reset complete FHOSTNAME has successfully reset its IP address You can now configure the
60. a 7FREE_SPACE USAGE ACTION in DELAYTIME minutes Please save any current jobs you re working on as soon as possible DemonNAS Filer for Business 2 0 User s Guide 169 Appendix 7 Email notification list Sincerely COMPANY_NAME DemonNAS Filer for Business 2 0 User s Guide 170 Appendix 8 System Default Configuration Appendix 8 System Default Configuration Server properties Server Failure Notification Server sends test e mail Storage Manager Language Browser default language Event notification email language The same as Storage Manager language Encoding for clients The same as Storage Manager language System administrator root password TCP IP DHCP On If your network does not include a D HOP server you must manually configure the IP address Network card setup First network card On Network cards other than the first one off Windows Network Enable Windows networking D efault Workgroup WORKGROUP Apple Network Enable Connections O ver TCP IP Enable Connections Over AppleTalk UNIX Networking Enable NFS networking Automatically browse Storage Manager with HTTPS FTP service Internet Network Telnet service Security Settings Users Predefined administration user member of the ADMINS and USERS group no password assigned The default quota forroot is unrestricted Cannot have a home folder DemonNAS Filer for Business 2 0 User s Guide 171 Appendix 8 System Defau
61. ager will show a message asking the administrator to check the system log or e mails for the result In this case please check the system log or e mails which will depend on the data size to be processed Problems Using DemonNAS Data Replicator Cannot find the NAS server after pressing Browse in DemonNAS Data Replicator Please check 1 Ifthe network adapter is connected properly to the Windows client 2 Ifthe NAS server can be found by browsing the Network Neighborhood or My Network Places If not please solve this problem first and then try DemonNAS Data Replicator again The files on the computer are deleted but still saved on the server As backup software DemonNAS Data Replicator does not support Mirror Thus the files folders on the server will not be deleted when you delete those on the computer To delete them go to the Resume sheet in DemonNAS Data Replicator and delete the files folders by right clicking the mouse DemonNAS Filer for Business 2 0 User s Guide 133 Chapter 7 Troubleshooting DemonNAS Data Replicator cannot back up data in Outlook Outlook saves data to a file named mailbox pst in a directory Ourlook The file is locked when you launch Outlook so DemonNAS Data Replicator cannot back up the data To solve the problem shut down Outlook before making backups DemonNAS Data Replicator uploads empty folders to the NAS server or the uploaded data files are inc
62. all clients Mac clients only allow passwords of up to 8 characters Thus when setting passwords for Mac clients on the NAS server please limit the length of passwords to 8 characters or less There are two preset accounts on the server root and guest 1 root This is the default account for the system administrator and belongs to both the admins and users group As a first step in the server setup please setup a password for this account 2 guest This open account belongs to the guests group and has no password and quota restriction by default Its purpose is to give access to all users on the LAN so that they may access the NAS server s guest folders such as public n For the unauthorized Windows 98 clients the system will automatically connect them to server with the account guest For other Windows NT 2000 XP and Mac clients users can enter guest as the user name no password is needed to connect to the server However due to security reasons the system administrator might not want all unauthorized users e g users without an account on the NAS server or other account servers on the same LAN to access the shared folders of the NAS server By adding a password to the guest account unrestricted access is disabled TIP Account server e g a Windows domain controller on an NT domain or a NIS server on a UNIX domain DemonNAS Filer for Business 2 0 User s Guide 36 Chapter 4 Using Storage Manager Adding
63. amaged Try using a brand new hard disk 2 The hard disk used to rebuild is too sma Il to rebuild the original volume onit 3 The jumpers of the hard disks are set incorrectly Since jumper settings depend on the model refer to the instructions that came with your hard disk 4 The hard disk used to rebuild is of a different type E g if the original is an ATA 100 model and you try to use an ATA 66 or a similar model from a different manufacturer the data rebuild may fail Always use models from the same maker with similar specifications Some system settings are changed when adding a new hard disk It could be a hard disk added to the NAS server contains other DemonNAS Filer system If the NAS configuration has been backed up system administrator can resume the settings to the NAS server by using DemonNAS Filer Backup If there is no backup of the settings the administrator should re configure the NAS server To ensure smooth operation when adding a new volume it is strongly recommended that the new disk has the same brand and product ID with the existing one s on the server and there is no DemonNAS Filer system on it After inserting the hard disk and turning on the computer Removed is displayed on the Server Information gt Status page of the Storage Manager 1 Please check if the connection between the hard disk and the cable is correct 2 The NAS server only supports hard disks with jumpers configured on
64. array fails the entire array is inoperable RAID 0 is not fault tolerant RAID 1 mirroring RAID 5 A RAID array consists of at least two disks that duplicate the storage of data data is always written to all disks This system is rather fault tolerance and is often used in environments with multiple users where safety is of great importance but more expensive than other solutions since the actual storage capacity is only 1 disk RAID 1 is often used in environments with multiple users where safety is of great importance Note DemonNAS Filer for Business only supports creating a RAID 1 volume with 2 disks RAID 5 is the same as RAID 0 i e using multiple disks to emulate one large virtual disk but using parity data format to store redundant information While the user is writing data RAID 5 scans the data and stores redundancy information on a separate disk in the array Parity information is split and stored on different disks together with the actual data If one disk in the array fails parity data on the safeguard disk can still be used to rebuild the entire information In other words ina RAID 5 array you use one disk for redundancy data leaving you with n 1 disks available for actual data storage DemonNAS Filer for Business 2 0 User s Guide 137 RAID 5 with Spare RAID 5 with Spare is a RAID 5 configuration with one additional spare disk Should any disk in the array break down the spare disk will automatically g
65. ate section 3 Click Browse to select name and path of system update file 4 Click on Update The update process will start immediately and the system will restart automatically upon completion When upgrading the system note the following 1 System update will not affect the files saved on the server However we strongly recommend that the administrator backup all the files on the server before updating the system 2 The server cannot be accessed while the upgrade is running 3 When the system is being updated do not close Storage Manager window turn off the server or remove the AC power to avoiderrors in the system operation DemonNAS Filer for Business 2 0 User s Guide 88 Chapter 4 Using Storage Manager File Browser 4 During the upgrade the connection between the client and the server will disconnect The administrator can close the browser and wait for the upgrade to complete before re connecting to Storage Manager The system will send an e mail message informing the administrator that the server is back on line Sise Metlt Dow eat Tee a D Ost GSM a sl ZE Be el Min Aur This function allows users to have remote access to files in the server through the Internet HTTP protocol The user can login to Storage Manager enter the File Browser section and browse all the folders and files in each shared folder the user has access rights Please note To make sure files folders on th
66. be minimized to the system tray to perform monitoring TIP The file s folder s at the destination will not be deleted as you delete those monitored on your computer To delete them go to the Resume tab in DemonNAS Data Replicator and delete the file folder by right clicking the mouse Backup changed data only When files at the client are large and changed frequently if every time any change made to these files are updated automatically to the backup in the NAS server this may cause busy network traffic Due to consideration of performance efficiency after running the comp lete backup in the first instance user may choose not to run automatic monitoring instead the user should manually upload the changed files to the NAS server To backup any changed files after you have selected the file folders on your machine and the NAS server to save backups click Upload button on the right select Modified files since last upload to backup any changes made since last update or Modified files since a designated time to backup any changes since a specific point in time DemonNAS Filer for Business 2 0 User s Guide 113 Chapter 6 Using DemonNAS Data Replicator Files Filtering User may choose not to backup non essential files e g tmp or temporary files created by Windows client To setup not to backup by file type click Filter on the right and add specific file extension or prefix to avoid backing up of files with the e
67. ble battery backed up memo ry Sincerely Because the battery has failed please reboot machine to disable battery The scheduled snapshot on Volume DemonNAS Filer for Business 2 0 User s Guide 167 Appendix 7 Email notification list Administrator Administrator Administrator Normal User YHOSTNAME Snapshot VERSION on Volume VOL_ID was created on the server Z7HOSTNAME Failed to create the snapshot VOL_ID on Volume VOL_ID of the server HOSTNAME Snapshot was disabled on Wlume VOL_ID of server HOSTNAME due to insufficient disk space PHOSTNAME Trial version has expired Welcome USER_NAME on server JHOSTNAME VOL_ID was finished The newly created snapshot version is VERNAME Sincerely JCOMPANY_NAME Dear user The scheduled snapshot 7 VERNAME on Volume VOL_ID was created to replace the old version JNERNAME_REP Sincerely COMPANY_NAME Dear user The server GG HOSTNAME failed to create the scheduled snapshot on Volume Due to insufficient disk space on Volume VOL_ID snapshot was disabled automatically and all snapshot versions o this volume have been removed The trial version has expired All shared folders are temporarily locked Please upgrade to the official release Hi USER_NAME Welcome to 7HOSTNAME Use the Network Neighborhood to access HOSTNAME or simply point your browser to 7HTTP_URL to modify your personal profile
68. can only support the Zone in a single subnet TIP DemonNAS Filer for Business 2 0 User s Guide 60 Chapter 4 Using Storage Manager 1 Whena Mac client for example a Mac OS 9 0 2 client is trying to browse an English web site and sees many cross marks appear please close Smartview from the Control Panel 2 Mac clients will not be able to save any single file larger than 2GB onto the NAS server 3 When a Mac client deletes a file on the NAS server the file is not actually deleted so the available HDD space shown on the Server Information Status page is not enlarged To release the space use Empty Trash on the Mac client DemonNAS Filer for Business 2 0 User s Guide 61 Chapter 4 Using Storage Manager Internet Network DARN Goen AF Mn rann Me Dema N AS Filer case Inte Xerewh Commerin Security E ele Sage Lomas Oe eer po caer stor The system administrator can make Internet related configurations on this page Automatically browse Storage Manager with HTTPS HTTPS is a protocol encrypted with SSL that makes data transmission between clients and the server more secure To automatically browser the Storage Manager with HTTPS check the option Automatically browse Storage Manager with HTTPS and all HTTP connections will be redirected to HTTPS Enable FTP service FTP is a kind of network protocol allowing users to transmit files between clients and servers If you want to
69. ckup directory If user enables Upload files before adding new tag in the Preference tab before new tag is created DemonNAS Data Replicator will upload changed files from client to the NAS server and then create tag after the upload This is to ensure that all tags created represent the latest version at the client station especially before user starts to run the monitoring function DemonNAS Filer for Business 2 0 User s Guide 117 Chapter 6 Using DemonNAS Data Replicator User Preferences Upload DemonNaS Data Replicator 2 0 1 Upload before monitoring When this option is clicked each time Monitor is executed the system will check to see if there are files that have not been backed up If yes it will automatically upload these files This is to prevent client DemonNAS Filer for Business 2 0 User s Guide 118 Chapter 6 Using DemonNAS D ata Replicator File Copying Initialization Setup Version Setup computer to change certain files when there is network disconnect or if user did not run monitor immediately after running the complete backup in the first instance Upload before creating tag If user clicks this option before new tag is created DemonNAS Data Replicator will upload changed files from client to the NAS server and then create tag after the upload This is to ensure that all tags created represent the latest version at the client station especially before user starts to ru
70. csssestconadenseansbtbses sesnosabesssous pbenesneses 94 Scheduling Dr E 97 Scheduling a BackUp ss eegene Bue GENEE seve cus EENS EEEE NERVENE 97 Scheduling Multiple Backups un 99 IR Eeer EE 101 Restoring data back to the server 101 Chapter 6 Using DemonNAS Data Replicatol c ccsseceesessseeeteneeneees 107 Before you De Sans ee EE SEA 107 e ENT OK EE 107 DemonNAS Data Replicator Basic Reourements 109 Setup DemonNAS Data Replicator ENEE 110 Start Using DemonNAS Data Replicator EEN 110 Backup Windows client data to the NAS server 110 Recover files from the NAS server to Windows cliemt 115 KT E 115 User EE 118 Chapter 7 Troubleshooting cssssecsssscssessssesesssesenseessesossocssorenssensenssnerseuess 121 Problems Installing the EE EE 121 Problems of the System EE 122 Problems of the Hard Disks on the NAS Server 123 Problems Browsing HUT Dies 125 Problems Accessing the NAS Server from Windows Cents 125 Problems Accessing the NAS Server from Mac Cents 127 Problems Accessing the NAS Server from NFS Clients 0 cccecsesesseeseeeseceeeeseceeeeseeeaeesseseseaeessesseeseenaees 129 Problems Setting the Storage Manager cc cccecceeeseeeeeeseceeeseeesecseecsessseeseessessaesseseaeseesaeesaeseeeatees 129 Problems Using UPS s ss cctsvcccetesigsvsaces eege TNO KEES VEREEN EEEE EESE ENES RVE TEASEE a a EEEE 132 Problems Using Local Tape Backup 0ccceecccescesesseceseecseeeessesesseceseessseecsasecsaeeesasceseesesses
71. d 1 system administrator has previously added certain Windows domain user account to Local account or 2 there is an account in both NAS server and Windows domain with the same name then the User account list on the left will not show the account number in NT Domain Users but only in Local Users to prevent system administrator from confusion caused repeated setup of access rights for the same user Deleting User Privileges To delete user or group privileges please follow the steps 1 Use the mouse to select a user or user group in the User privileges column use Ctrl for multiple and Shift for continuous selection 2 Then click Remove 3 Press Apply to complete Please note that the setting will be separated into multiple pages according to the number of accounts If the account you are going to perform does not appear on the page please select the page number at the bottom of the page to go to other page s TIP 1 When setting Windows Apple user privileges for the shared folders make sure to avoid possible conflicts Root for example is a member of the admins group To avoid conflicts you must not set the privileges for root to read only while admins is set to writeable In the event of conflicts in access privileges the system will authorize users groups in the following order no access V A readable and writeable RW and read only RO For example if the access privilege of the root account belonging to
72. d program version 1 0 and is prepared to start coding version 2 0 to this engineer version 1 0 is the version with special representative meaning While completing all version 1 0 program files he she can create a tag for these files at the specific point in time In case any problem is encountered while modifying version 2 0 the engineer can easily restore all 1 0 program files to his machine for further modification 5 After you have completed the selection click OK button DemonNAS Data Replicator will backup all the files in the selected file folders to the NAS server designated Please note 1 DemonNAS Data Replicator only targets its monitoring on file folders and sub file folders in the local hard disk The monitoring does not include network disk drives or other external storage devices 2 DemonNAS Data Replicator does not support monitoring of files under the root directory in this machine DemonNAS Filer for Business 2 0 User s Guide 112 Chapter 6 Using DemonNAS Data Replicator Monitor File Folders in Your Own Computer After first time backup DemonNAS Data Replicator can help its user to continue monitoring file folders in his her computer Any changes made to files in the file folders will be saved to the NAS server To monitor the file folders of your own computer please select file folders of your machine and the NAS server to save backups and then and click the Monitor button DemonNAS Data Replicator will
73. d quota setup for the same user account Please note that the setting will be separated into different pages according to the number of accounts If the account you are going to perform does not appear on the page please select the page number at the bottom of the page to go to other page s Security Options The system administrator can use this page to modify the preferences of newly created shared folders and user accounts DemonNAS Filer for Business 2 0 User s Guide 48 Chapter 4 Using Storage Manager Default settings for newly created folders Privileges for everyone O writeable read only no access New folders can be exported to Windows Mac either with full read and write permissions i e writeable with write protection i e read only or no access right i e no access NFS exported asO writeable read only O no access This setting determines whether NFS users have by default full read and write permissions i e writeable can only read newly created folders i e read only or no access right i e no access Default settings for newly created accounts 1 Default group O users O guests Here you can choose to which group newly created users belong by default If you want new accounts to automatically have a home folder choose users otherwise choose guests Default quota ol MB unrestricted With this setting you can limit the amount of storage space allotted to new users or choo
74. dministrator for a new account differs from the default quota granted to the user in the Default Privilege Settings page the user quota on future created volumes will be based on that in the Default Privilege Settings page Thus the administrator must change the quota manually DemonNAS Filer for Business 2 0 User s Guide 37 Chapter 4 Using Storage Manager The preset value for the guest and root accounts is unrestricted If for security reasons the administrator wishes to restrict disk quota for guest users without proper accounts on the NAS server or any account server simply setup a quota for the guest account in the Security Setup gt Quota Option page The system administrator can also use this page to change the quota of each account or specify quota in each volume of a user in a flexible way When a Windows NT 4 0 2000 or Mac user accesses the NAS server the Windows operating system will ask for the NAS server or Windows account and password to confirm his or her identity In the case of Windows 98 Windows will automatically retrieve the identity of the client and only request a password If the Windows user account is not the same as the account on the NAS server the client cannot log in on the NAS server The system administrator must therefore keep the NAS server accounts and Windows accounts synchronized Deleting local users To delete a local user simple select the account on the left side use Ctrl for multiple and Sh
75. e NAS server can be displayed correctly on this page please upgrade the IE browser version to 5 5 or above DemonNAS Filer for Business 2 0 User s Guide 89 Chapter 4 Using Storage Manager Logout DARE eaS AE Pe hee Mas DETA AS Filer sane In the interest of safety remember to log out whenever you do not need Storage Manager So much for the initial configuration Administrators and other users have three options to configure the server in the future 1 Using a browser to connect to the server s IP address 2 Running DemonNAS Filer Assistant to locate servers then double clicking on a server s name to startStorage Manager 3 On Windows clients with NetBEUI support you can enter the server name directly into the address bar of the brows er window If the user does not belong to the admins group but is the local user in users or guests group excluding the account guest after logging in Storage Manager only Personal Information Personal Settings File Browser and Logout option will appear These users can modify their e mail address and password with Personal Settings and access files through File Browser Please note 1 The function is only available for local account users The account guest and domain accounts i e non local accounts cannot login and change DemonNAS Filer for Business 2 0 User s Guide 90 Chapter 4 Using Storage Manager personal data via IE 2 The users group membe
76. e future when the backup data is restored back to the NAS server user quota will be set as unrestricted and administrator has to manually set the quota if needed Choose Backup Now in the Select the action list and click the Next button If the 1 or 2 backup item is selected the backup will start right after clicking the Next button however if the 3 or AR is selected the administrator can further choose which shared folders to backup DemonNAS Filer for Business 2 0 User s Guide 95 Chapter 5 Using DemonNAS Filer Backup DemonNas Filer Backup Backup Wizard Backup user s home folder A Test_user volume2 size 211 7 Check the shared folders to be backed up and click the Next button for the backup to begin DemonNasS Filer Backup Backup Wizard Backup Share Home Data Backup modified files only DemonNas 192 168 1 166 C DemonNAS 192 168 1 166 0307021122 bkp 11 24 41 Finished time 11 25 30 Total bytes 5411 Results Complete this job successfully DemonNAS Filer for Business 2 0 User s Guide 96 Chapter 5 Using DemonNAS Filer Backup Note FAT FAT32 does not support files larger than 4GB When running DemonNAS Filer Backup on Windows 98 clients with FAT FAT32 or backing up files from the NAS server to another devices running Win dows 98 with FAT FAT32 the system will automatically divide the backup file into several 4GB size files and name the extensi
77. econd component is the share mode such as read only or writeable 3 The third element is a local user name The administrator root of a NFS client can only access the folder with this ID The root of some clients and the NAS root can be owned by different users Unless you wish to manage a shared folder from a client terminal as root you should for security reasons always assign the terminal root to anon root ID DemonNAS Filer for Business 2 0 User s Guide 32 Chapter 4 Using Storage Manager Adding NFS user privileges To add NFS user privilege settings click on Create A new page will appear Enter the hostname subnet mask e g 192 168 1 0 255 255 255 0 or net group only available if the NAS server joins the NIS domain Under Map client e root account to column choose a local user and then set the NFS client s privilege to read only or writeable Click OK to confirm your selection and return to the previous page or click Next to add another client TIP When setting user privileges for the NFS hosts subnets or net groups try to avoid possible conflicts E g if host A belongs to net group AAA do not set the access privilege of hostA to read only while setting AAA to writeable Conflicts will be dealt with in the following manner 1 Ifasingle host setting conflicts with Host the single host setting is used 2 Ifa single host setting conflicts with the subnet setting the single host setting
78. ectors Disk DISK_ID on HOSTNAME has bad sectors Please replace the disk on the proper time Sincerely JCOMPANY_NAME The system partition of the hard Dear user disk DISK_ID on HOSTNAME is defective The system partition of the hard disk DISK_ID on S 7HOSTNAME is defective and the server may not be able to run properly Please replace the hard disk immediately Sincerely JCOMPANY_NAME Hard disk HD DISK_ID on Dear user YHOSTNA ME has new bad sectors Hard disk HD DISK_ID on HOSTNAME has new bad sectors The details are as below System drive BSR_1 used BSR_MAX_1 total BSR_USAGE_1 usage Swap drive BSR_2 used BSR_MAX_2 total BSR_USAGE_2 usage Data drive 7BSR_3 used BSR_MAX_3 total BSR_USAGE_3 usage Administrator Hard disk HD DISK_ID on HOSTNAME has new bad sectors Hard disk HD DISK_ID on HOSTNAME has new bad sectors The details are as below System drive BSR_1 used BSR_MAX_1 total BSR_USAGE_1 usage Swap drive BSR_2 used BSR_MAX_2 total DemonNAS Filer for Business 2 0 User s Guide 161 Appendix 7 Email notification list BSR_USAGE_2 usage Data drive BSR_3 used BSR_MAX_3 total BSR_USAGE_3 usage Warning Bad sector usage of at least one drive on the hard disk HD DISK_ID exceeds 80 Please replace the hard disk with a new one as soon as possible Sincerely COMPANY_
79. el field enter the tape label which is limited to 15 letters numbers dots underscores and minus signs After entering the label click Format button to format the tape DATES Dy mec PLS Eat Steere Manager Hiona Bees ree fein Aus the maps beat ite Toa Pam Me eent ren mae meetin ge EN CAE D pn oh te pee Frey Taride Fae si 2 Since this is the first backup by default in Backup Option the system will select Full Backup If you want to enable tape compression please check the Enable tape compression option and then click Next DemonNAS Filer for Business 2 0 User s Guide 82 Chapter 4 Using Storage Manager BATTS Oy mec FAS Hit Zrmn DemonNAS Filer ere ut oe Peed Tepe Pete Leet Tage Baten Long Tape ere Tags apaten Tiat Tome Tew hab es me 3 Select backup item and click Next DAT Dy cc FAD it Zron Huet Hic DemonNAS Filer T wf B A erg Tepe berg Sairi baing fm C onie tama F in ae A eem pga d tte 1 arat eens hem Siren we em ponge pr tee Note that if you choose the 3 option User accounts groups and data you can click the link Advanced Setting at the right to further select the shared folders and user home folders you want to back up 4 In the Backup Description field enter the description for the backup The description is limited to 15 letters numbers dots underscores and minus signs DemonNAS Filer for Business 2 0 User es Guide 83
80. em only supports Mac client in s single subnet to read write from the server through AppleTalk or TCP IP protocol Mac clients in other subnet s can only read write through TCP IP protocol Due to this limitation this system can only support the Zone in a single subnet DemonNAS Filer for Business 2 0 User s Guide 143 Appendix 5 Third party backup support Appendix 5 Third party backup support CA BrightStor Enterprise Backup v10 0 Backup able Restore able items All share home folders Authentication root can log in from CA BrightStor browse all users home folders and perform fully backup restore Normal user who logs into the Windows client running CA BrightStor with the same account password in DemonNAS Filer can backup data in his her home folder and other share folders he she has permission to access Because CA BrightStor uses user mode authentication which is similar to Windows neighborhood the user has to re login Windows if he she wants to switch to different identification user name Important Note When backing up data with CA BrightStor one directory named registry will be automatically generated by CA To ensure the backup runs correctly do not choose this directory since it actually doesn t exist on the NAS server If the user excluding the accounts root and guest wants to change to root permission after connecting to the NAS server through CAEB he she should right click the NAS server to enter ro
81. ent is cleared during this period the system will not shut down 2 Low battery If UPS battery is low the system will shut down in five seconds If the event is cleared during this period the system will not shut down 3 Overloaded If UPS power supply is overloaded the system will shutdown based on the setting of Delayed before shutdown If the event is cleared during this period the system will not shut down 4 When the cable is connected to Advanced port the system will shut down five seconds after UPS timeout If the event is cleared during this period the system will not shut down Auto boot the NAS server after AC power restores If you want the UPS to boot the NA S server automatically when AC power restores please select the option Reboot this server automatically after AC power is restored Please note that when the option is selected when AC power fails the NAS server will first shut down based on the setting of Delayed before shutdown and then the UPS will shut down after 3 minutes Thus if other machines share the same UPS with the NAS server they will also lose power when the UPS shuts down in this case please properly configure the Delayed before shutdown option of other machines Control UPS by SNMP Connect the power cord of the NAS server to the UPS and the UPS to the network In Storage Manager go to Toolkit gt UPS Management and select DemonNAS Filer for Business 2 0 User s Gu
82. er If there are correct the situation as soon as possible 8 When a Windows 2000 client can unexpectedly not access privileged files it could be the client has been logged in as a guest because the wrong account name was entered when logging on to the NAS server Please log out of the server and log in again 9 Ifall the above settings are correct pleas e reboot the NAS server After the Windows XP Professional client successfully logs in the NAS server the NAS server does not require user authentication when the client logins again after the client PC is rebooted This is a new feature manage my netwokk password of Windows XP Professional When logging in a NAS server for the first time if user checks the box Remember My Password at the bottom of the account password DemonNAS Filer for Business 2 0 User s Guide 126 Chapter 7 Troubleshooting prompt the user does not need to input the account and password the next time he she logs in again even after rebooting or logging out the client PC If the client wants to disable this option go to Control Panel User Account to select the account to be changed Click Related Tasks Manage my network password and delete the passwo rd to be removed Problems Accessing the NAS Server from Mac Clients Cannot find the NAS server via Chooser or Network Browser 1 Make sure the NAS server has been turned on and connected on the LAN 2 Check if the Mac clien
83. er 5 Using DemonNAS Filer Backup Note 3 DemonNAS Filer Restore Restoration was complete Results Restoration type Skip and continue Backup file C DemonNaS 192 168 1 166 0307021122 bkp Restore to DemonNAS 192 168 1 166 Starting time 11 54 05 Finished time 11 55 21 Total bytes 5411 Results Complete this job successfully Press the Log button to view the logs Log N xi When restoring data back onto the NAS serv er please verify there is enough storage space on the NAS server for data restoring otherwise restoring process will fail the When backing up restoring data many temporary files will be generated in the first volume of the system therefore the backing up restoring cannot be performed if the free storage space in the first volume is less than 100MB Tip The system will take the first created volume for default volume To set a volume as the default volume go to Security Settings gt Security Options If the default volume crashes the system will take the earliest created volume among the existing ones as default volume and the same rule applies repeatedly To restore the data on DemonNAS Filer 1 1 to DemonNAS Filer 2 0 follow the steps beneath i Backup the data on DemonNAS Filer 1 1 with DemonNAS Filer Backup 1 1 ii Upgrade DemonNAS Filer 1 1 to DemonNAS Filer 2 0 DemonNAS Filer for Business 2 0 User s Guide 105 Chapter 5 Using DemonNAS
84. eseessseeeeaseesaees 132 Problems Using DemonNAS Filer Backup 133 Problems Using DemonNAS Data Repltcato cee cece cecceeeeeseeceeeceseeseaseseeeceesensaecessessseessaeensaeeeaes 133 ee EE 134 Appendix 1 What ER TR KE 136 RAID 0 striping RAID 1 mirroring 137 137 Appendix 2 Windows access to the NAS S Irvel sssscssssssesseeseeseeseeeens 139 Appendix 3 UNIX access to the NAS Server ccssssecssseeseenenteeeeesienseeneees 140 Appendix 4 Mac access to the NAS Servel cccsscsssesesesesseeseesseesenenenens 143 Appendix 5 Third party backup SUpport cccceeceeeeneeeseeeneeeseeeneeeneeeseeeneeees 144 CA BrightStor Enterprise Backup vi D 144 Backup able Restore able items Authentication eee Important Note sean n aa estes eevee RE EE T vase RAAE TOA A RETE E AEA roy losbsohdestuedsateodseacsbese Agent E EE INAS server ag backup destinations eege ee NEES REEE RAE NEE NEEN EEN CA BrightStor ARCserve Backup v9 for Windows Veritas Ee Oe 146 Backup able Restore able TtEmS nitra deeg Ee Ee 146 Authentication EE Agent Support NAS server as backup destination Dantz Retrospect Backup VI O 5 8 ee eck eae Bai RRA REA aa eee ica ARTAR 147 Backup able Restore able teins scscissscasessssey ostesnssneesntvesosuezes so caevuessseodseonsosttoqcevaaonbosegesdgentsstseshcoutevessanteee 147 Agent E 147 Appendix 6 Using DemonNAS Filer Assistant on Mac OS 148 Us
85. etwork use this option to select whether the server should be part of a NIS domain If yes you must enter a domain name After joining a NIS domain a new tab called UNIX NIS Accounts will appear under Security Setup gt Account Setup showing all available user accounts on the NIS server System administrator can setup hard disk quota f or these users in the Security Setup gt Quota Option page DemonNAS Filer for Business 2 0 User s Guide 59 Chapter 4 Using Storage Manager Apple Network A ARNE Dunn at AE Der Stan Ma ee riler A Enbe Apot wewedengcemecnen ever ipotek pesen Ente water 1 appa Tome HS cores gege m D Eana Apt array vegane emm TPD protec Use this option to select whether the server should use AppleTalk or TCP IP thus allowing or preventing Mac clients from accessing the NAS server This system also supports Zone a logical group of devices in an AppleTalk network When the system detects the first subnet that has an AppleTalk Zone it will display these zones on this page A system administrator can add the NAS server to one of the zones Please Note When there is more than one network card in the NAS server and the server is set up as having multiple subnets this system only supports Mac client in s single subnet to read write from the server through AppleTalk or TCP IP protocol Mac clients in other subnet s can only read write through TCP IP protocol Due to this limitation this system
86. eve the correct code page information Note Inconsistent encoding settings between the system and the clients will result in problems on accessing the data The system encoding must be the same with that of the clients DemonNAS Filer for Business 2 0 User s Guide 14 Chapter 3 Quick Configuration TIP If the administrator set a single byte language code page such as English or Multilingual for Windows clients an error will occur when the client attempts to save double byte files or folder names e g Traditional Chinese on the NAS server and some files cannot be deleted once saved In this case the system administrator must use the Server Configuration gt Language Setup to change the code page to double byte encoding only then can the file be properly accessed and deleted Enter a recipient for notification DemonNAS Filer for Business can notify the system administrator of important events per e mail Enter a SMTP server and the primary e mail address 1 When an important eventoccurs the system administrators will be informed via e mail and can respond immediately thus ensuring system safety You have the option to send a test message after setup to make sure you have entered a valid configuration Due to the excessive amount of junk mail pervading the Internet many providers do not allow their SMTP servers to be used by outside users We therefore strongly recommend using the SMTP server of your e mail domain
87. g Source Est E CIE Documents and Settings H E Program Files e JE RECYCLER H E System Volume Information E GE WINDOWS R RE winsock H E wmpub Upload Monitor Filter DemonNAS Data Replicator provides use for all Windows clients on the LAN Windows clients can use DemonNAS Data Replicator to monitor file folders on computer make immediate backup of specified file folders to NAS server making it easy for restoration of backup files from server to client computers files backup management and protection DemonNAS Filer for Business User s Guide The DemonNAS Filer for Business User s Guide contains a description of the product and step by step instructions on how to use Storage Manager to configure the server Please read this guide carefully before proceeding DemonNAS Filer for Business 2 0 User s Guide 4 Chapter 2 Setting up the NAS server Chapter 2 Setting up the NAS Server After connecting the NAS server to a power cord and the LAN power it up and use the DemonNAS Filer Finder tab of DemonNAS Filer Assistant to search for the NAS server and configure its IP address TIP Setup procedure for the NAS server 1 Connect the NAS server to the LAN hard disks and a power cord and then turn it on 2 Run DemonNaAS Filer Assistant from any Windows client on the LAN and use the DemonNAS Filer Finder tab to locate and configure the NAS server s IP address O
88. ge the default server name here and further configure the network settings First you have a chance to change the preset server name Please note that the server name must be unique meaning that no other server in the network should have the same name The name is not case sensitive and cannot exceed 15 characters The first character must be a letter the other characters can be letters numbers the underscore or minus sign This system supports up to four domain names and three DNS servers The length of the domain name cannot exceed 64 characters When getting network configuration through DHCP server if DHCP server has already created multiple domain names and DNS server setup this page will capture DemonNAS Filer for Business 2 0 User s Guide 11 Chapter 3 Quick Configuration LAN Port 1 the first item from the DHCP server The system administrator must specify other items manually TIP The domain name field does not accept the following characters If you are using a DHCP server do not use these characters on the DHCP server either G lt gt L 3 space enter n and control characters Next please setup the IP address of the first network card This page will show the setup information previously defined in DemonNAS Filer Assistant and system administrator can make additional change here If the LAN includes a DHCP server click Get network configuration through DHCP Otherwise choose U
89. h of this folder Avolumen publicn cannot be changed by the administrator By default any user logged into the NAS server has full read write access privileges to this public folder System administrator can change the user access rights of this shared folder through Windows Apple privileges or NFS privileges tabs Modifying a shared folder On the left side you find the existing shared folders Click on a folder name to display the information pertaining to this folder in the rightwindowpane To rename the folder or modify its description make the necessary changes on the right and then click Apply Adding a shared folder To add a folder please follow the steps 1 Click on Create The New Shared Folder Setup page will appear 2 Enter Folder name and Folder descriptionfields for the folder 3 Ifthe system includes more than one volume select a to be shared folder for the new volume under Folder Location DemonNAS Filer for Business 2 0 User s Guide 28 Chapter 4 Using Storage Manager 4 Select Window compatible or UNIX compatible under pre set privileges Since there are different ways ofcreating user privileges under shared folder between Windows and UNIX operating systems therefore the options selected will have impact on the data files and subfolders privileges setting in the future If selecting Window compatible privileges will be set as Everyone controls and all the data files and folders under this s
90. hared folder will inherit the same privileges setting If selecting UNIX compatible due to the restrictions of UNIX onlythe root has privilege to write 5 Complete the configuration please press Confirm or Next to add a new shared folder After the shared folder is setup it does not matter if the shared folder is Window compatible or UNIX compatible All the users with proper privileges can press the right key on the shared folder under Windows network neighborhood to reset the privileges TIP When Windows 98 clients connect to the NAS server through Windows My Network Places or the Mac OS X clients through Samba they can only access shared folders with as many as 12 characters thus when sharing with these clients the length of the shared folders should not exceed 12 characters Deleting a shared folder Shared folder paths To delete a shared folder select the desired folder use Ctrl for multiple and Shift for continuous selection in the list on the left pane then click Remove The default shared folders publicn cannot be deleted The option Path is only available for NFS and cannot be edited manually The system will automatically enter the path volumen Shared_Folder_Name for each shared folder on the NAS server For example if you create a shared folder called test on a volume with RAID 5 on the NAS server the system will automatically assign the path volume I test The administrator cannot change this default
91. he last character can not be space Group Name Group name is not case sensitive It can be up to 15 characters except for the following characters 4 3 lt gt N Besides the first character can not be minus sign and space and the last character can not be spaces Toolkit Settings DemonNAS Filer for Business 2 0 User s Guide 173 Appendix 8 System Default Configuration SNMP Configuration Enable SN MP access On System location Unknown UPS Management Do not have UPS Probing Interval Delayed before shutdown DemonNAS Filer for Business 2 0 User s Guide 174
92. he problem is resolved Administrator You have not completed the remote UPS settings of YHOSTNAME You have not completed the UPS battery status settings on the UPS Management page The UPS monitor daemon will not work until the settings have been completed Sincerely COMPANY_NAME Administrator HOSTNAME cannot detect Dear user the remote UPS The UPS monitor daemon cannot detect your remote UPS Possible causes are 1 The IP address of the remote UPS is incorrect 2 The Community you have set has no permission to access the remote UPS 3 The Enterprise OID of the remote UPS DemonNAS Filer for Business 2 0 User s Guide 154 Appendix 7 Email notification list is incorrect 4 The remote UPS does not support SNMP To make the UPS monitor daemon work please restart it on the UPS Management page after the problem is resolved Sincerely J COMPANY_NAME HOSTNAME detects Dear user abnormal status of the remote UPS power The UPS monitor daemon has detected an abnormal status of the remote UPS power The remote UPS has lost AC power and is probably running on battery power To make the UPS monitor daemon work please restart it on the UPS Management page after the problem has been resolved Sincerely YCOMPANY_NAME Administrator Incorrect setting on remote UPS of Dear user YHOSTNAME The remote UPS cannot recognize Status OID which you have set on the UPS Management
93. ickly resolve the problem s Once the problem s has have been resolved make sure to click the Turn off ID button There is another emergency LED light on the front panel of the server When an error occurs in the memory system fan HDD or the system temperature this light will be turned on This emergency light will only be turned off once the problem has been resolved and the server has been restarted However in the event that the system temperature rises too high and later returns to normal the excessive temperature warning indicator will not automatically be turned off The system administrator must manually click the Event Reset button on this page to clear the LED indicator when he she receives an email notice stating temperature restored to normal DemonNAS Filer for Business 2 0 User s Guide 73 Chapter 4 Using Storage Manager SNMP Configuration DAKINE Demo sB AE Fre Fan Mice pst etre Ire 103 ET ST esse pamte boca oat wrtaacte Use this option to enable SNMP access To do this select Enable SNMP access and in the column System location enter the geographical location of the NAS server then click Apply Each entry in Access privileges consists of three elements 1 The first component is the community the NAS server belongs to to be chosen by the system administrator 2 The second component is the host or subnet of this community 3 The third element is the NAS server access privileges
94. ide 77 Chapter 4 Using Storage Manager Control UPS by SNMP using the following settings 1 Probing interval and Delayed before shutdown UPS IP address and UPS community UPS equip ped with SNMP faculties will be assigned an IP address Enter this IP address in the respective column In the SNMP user interface of the UPS terminal certain communities will be registered each community containing one or more host names and IP addresses These hosts can be trusted and can read information from the UPS If you want to control the UPS via SNMP you must register DemonNAS Filer for Business in one of the communities listed then enter the name of the community in the UPS community field UPS enterprise OID This setting can be found in the MIB file of the UPS If the UPS supports SNMP access the manufacturer has added an MIB file to the documentation Download the file from the manufacturer s web site if necessary Look in the file for the Private Enterprise Number APC s Private Enterprise Number is 318 so the value of this field should read 1 3 6 1 4 1 318 whereby 1 3 6 1 4 is static and must not be changed You can also use an SNMP program such as HP OpenView to browse through the MIB file and retrieve the Private Enterprise Number Battery Status OID This setting refers to the battery status OID in the MIB file The value for the APC UPS is 3 6 1 4 1 318 1 1 1 2 1 1 Enter this value or the short form 1 2 1 1
95. if you are using an APC product Normal status The battery status OID see above obtained from the MIB file represents a number of states e g 2 for battery normal 1 and 3 for unknown or low battery respectively After items 4 and 5 are filled up the system will probe the UPS in the interval chosen above and shut down in 5 seconds if abnormal battery status is detected Registered UPS event trap OID pairs A UPS with SNMP faculties usually has a trap function used to detect anomalies in the UPS status without waiting for the scheduled probing signal Click Edit trap to add or delete event trap OIDs for your UPS DemonNAS Filer for Business 2 0 User s Guide 78 Chapter 4 Using Storage Manager Aan as MOR Fro Sirga Een result lobed Sepie Fil Businwes P AB A d gt UFI rn re ence Cote s bes OFT eem rat OD par Dr steen OD adel ent D I In Start of event OID enter the critical event trap OID Alternatively use an SNMP program such as HP OpenView to browse through the MIB file and obtain the trap OID The value 1 3 6 1 4 1 318 0 5 for example stands for A C power failed switching to battery In the field End of event OID enter the informational trap OID e g 1 3 6 1 4 1 318 0 9 for A C power restored This field is optional since many critical events do not permit resuming and require a system shutdown Retrieve both values for Start of event OID and End of event OID for the MIB documentation of
96. ift for continuous selection then click Remove Modify user account detail To modify the details of a user account select an account from the user list on the left side of the page make changes on the right and click the Apply button below DemonNAS Filer for Business 2 0 User s Guide 38 Chapter 4 Using Storage Manager Windows Domain Accounts If a Windows domain exists on the network the system administrator only has to add the NAS server to the Windows domain to take advantage of the Windows domain controller privilege settings and grant all accounts on the Windows domain access right to the NAS server s storage space When these clients need to access the server they can do so by entering their Windows domain account name and password Once the NAS server is part of a Windows domain a new tab called Windows domain accounts will become available on this page containing a copy of all user accounts Only the account names will be copied here without passwords and other information When a client attempts to access the NAS server the NAS server will forward the account and password information to the Windows domain for verification If the result is positive access will be granted If the Windows domain controllerdoes not authorize the user the account is verified against the list of local users Access is granted if the login data corresponds to a local user If a user has an account user on both the Windows domai
97. iginally was setup as such It cannot restore any lost data in these shared folders Before you start recreating please make sure the failed disk is replaced with a new one TIP 1 When a volume crashes all data in users home folders on the crashed volume will also be destroyed However the structure of the folders will be moved to the next available volume and the original folderstructure will be moved back after the crashed volume is re created 2 When a volume crashes while there is no other volume available the data in users home folders on the crashed volume will be destroyed and the users accounts will be transferred into the guests group There will be no home folders for these accounts if the volume is re created in the future since the accounts in the guests group don t have a home folder DemonNAS Filer for Business 2 0 User s Guide 67 Chapter 4 Using Storage Manager Repair volume DETA AS Filer K gt Vna teg This function can help repair volume types with data protection mechanism such as RAID 1 RAID 5 or RAID 5 with Spare When any segment in a volume is damaged system administrator can use the repair functions in this system to search for other available hard disk space in the server to fill up the damaged segment Dema N AS Filer ante SAD nae SND Hoa ew Dies doam ee DA e ies be aa ee ees IEA For example assume volume is a volume of RAI
98. iguration when tried to start UPS daemons Sincerely JCOMPANY_NAME Dear user Server J HOSTNAME failed to connect to the remote UPS when tried to start UPS daemons Sincerely JCOMPANY_NAME Dear user Due to an AC power failure or low battery of the local UPS server JHOSTNAME was shut down right after sending this mail Sincerely J COMPANY_NAME Adminisraor HOSTNAME lost AC power DemonNAS Filer for Business 2 0 User s Guide 156 Appendix 7 Email notification list Administrator Administrator and is running on UPS The system is going to shut down The AC power on server HOSTNAME has been restored Server 7HOSTNAME Low battery of the local UPS The local UPS of server HOSTNAME is overloaded AC power has been restored UPS already powered on server HOSTNAME automatically UPS warning The server HOSTNAME will not shut down automatically Due to an AC power failure power is temporarily provided by the UPS system Server 7 HOSTNAME will be shut down if the AC power is not restored within the time specified on Toolkit UPS The AC power on server HOSTNAME has been restored The shutdown procedure was cancelled The battery of the local UPS is going to be depleted Server HOSTNAME will be shut down immediately Sincerely JCOMPANY_NAME Dear user The local UPS of server GG HOSTNAME is overloaded If this situation goes on server HOSTNAME wi
99. ile contains data of shared folders you can further specify the path to restore these shared folders DemonNAS Filer for Business 2 0 User s Guide 103 Chapter 5 Using DemonNAS Filer Backup DemonNAS Filer Backup Restoration Wizard Daa Ak Filer Restore IT Select the data to restore 2 Select the destination I All users homes 0 17 KB 2 Original location f yolume2 public2 0 17 KB CG volume2 public2 19 27 GB volume3 public3 0 17 KB amp volume publict 17 34 GB E yolume3 public3 38 85 GB A Select the action Add fF Addin subtolder t Remove Current settings Shared folders volume public1 volume public1 Hints If you select the Add in sub folder button a new directory with the same name as the source data will be created under the selected destination lt Back Carcel By default the program will select all source data in the Select the data to restore column and Original location in the Select the destination column however you can change the setting as your need After the change is made click the Add or Add in sub folder button to add the setting to the list below then click Next to start the restoration Please note that for the users home folders a sub folder will be created in the destination location either Add or Add in sub folder is chosen 9 Restoration finishes DemonNAS Filer for Business 2 0 User s Guide 104 Chapt
100. ime server The possible reasons are 1 Cannot resolve the host address 2 The network time server does not exist 3 The server is not a Network Time Protocol server 4 The network time server is temporary unavailable Please verify and try again Sincerely JCOMPANY_NAME Dear user An error occurred while backing up The error code is Z7ERROR_CODE DemonNAS Filer for Business 2 0 User s Guide 166 Appendix 7 Email notification list Administrator Administrator Administrator Administrator Administrator Administrator Backup on the server HOSTNAME is complete but the backup is incomplete HOSTNAME Server backup successfully YHOSTNAME Server restoration error error code ERROR_CODE HOSTNAME Server restored successfully Please reboot machine to enable battery backed up memory Please reboot machine to disable battery backed up memory Snap shot version VERNAME of lume VOL_ID was created on server Sincerely COMPANY_NAME Dear user Backup on the server HOSTNAME is complete However some files are not properly backed up The error code is 7ERROR_CODE Sincerely J COMPANY_NAME Dear user The backup action is completed successfully The restore action has failed Please check the error code The error code is Z7ERROR_CODE Dear user The restore action is completed The battery is functioning correctly please reboot machine to ena
101. ing DemonNAS Data Replicator the first time user must first backup all the files in this machine s file folders to the NAS server before modified new versions can be monitored 1 Start the Backup tab DemaNAS Data Replicator Server OSE lien Browse Help About E Backup Restore Tag Preference Log Source Eet Di CIE Documents and Settings D RE Program Files e TU RECYCLER Upload H E H E System Volume Information Monitor me DCH WINDOWS e TU winsock e CH wmpub Filter DemonNAS Filer for Business 2 0 User s Guide 110 Chapter 6 Using DemonNAS Data Replicator 2 In the Server column select the destination to store backup files Click the Browse button to display the search page and select the NAS server and shared folder where you wish to store your backup files After the selection is complete click OK to return to the previous page The column at the top of the search page will list all shared folders a user have read write access to But due to security consideration we urge user to backup files to his her own home folder in the NAS server to prevent other users from unintentional deletion modification and use of these files Find Hosts x Please specify the target NAS server and shared folder to save backup files folders Total 3 shared folders found WASTE publict IP Address Status dogfood 192 168 1 9 Manual FASTORA 202 192 168 101 204 D
102. ing DemonNAS Filer Assistant on Mac OS 0 148 Before d Ee GE 148 e EE 148 Using DemonNAS Filer Assistant on Mac OS JUN 149 Appendix 7 Email notification list ccscssccsesseesseeseeeseesneeseeesseesenentenseeennees 150 Chapter 1 About DemonNAS Filer for Business 2 0 Chapter 1 About DemonNAS Filer for Business 2 0 With the rapid expansion of the net and ever increasing numbers of Internet users requirements for storage space are also exploding DemonNAS Filer for Business offers a stable and efficient storage solution with an easy to use interface Even non technical staff will have no trouble installing and configuring the server Specifications Microsoft networ IFS SMBL TCP IPL Windows 98 ME NT 4 0 2000 XP UNIX networ S Red Hat Linux Solans FreeBSD FCPAPL A X 8X HX UNIX NIS domain S RAID 0 RAID RAID 5 A DO 7 RAID 5 with Spare Power Supply System Fan Faikover Support Hardware thermal ECC HDD Fan Power Supply Monitoring Auto notifications and Logging UPS support Through Serial Port amp SNMP Trap Up to 8 TB File System Support Volume Manager used to create moaity repair volumes NMP MIB p p System Information User Information Data and Specified Volume S hared folder backup incremental backup and scheduled backup Local Tape Backup Support to backup DemonNAS Filer to the local tape drive File Level ACL Acces
103. ll be an additional tab named Synchronization settings appearing next to the existing tab Windows Network In this page you can setup how the user and group data of the NAS server will be synchronized with the Windows domain controller Synchronize with schedule You can choose to synchronize data between the NAS server and the Windows domain controller every fixed period or at a certain time everyday To do so select an appropriate time from the pull down menus and then click the Apply button to finish the setting Please note that when the account number is large to ensure every scheduled synchronization can complete and to keep the server efficiency the interval between 2 synchronizations should not be too long Synchronize immediately WINS Server Anytime when you feel the need to synchronize data between the NAS server and the Windows domain controller click the check box before the option Synchronize immediately and then click Apply to finish the setting If there is a WINS server in the Windows network please fill in the IP address of the WINS server DemonNAS Filer for Business 2 0 User s Guide 58 Chapter 4 Using Storage Manager UNIX Network KR Ga OST mta Gen steta d era Seles 17 m LTE STS tree De corse NS tree O Gottes The system administrator can decide whether to make the NAS server available for NFS client If yes please select Enable UNIX Networking If there is a NIS server in the UNIX n
104. ll be shut down after the time specified on Toolkit UPS Management Sincerely J COMPANY_NAME Dear user AC power has been restored UPS already powered on server 7 HOSTNAME automatically When booting up the NAS server the UPS monitor daemon detects abnormal status on the UPS The server 7 HOSTNAME won t shut down automatically It s recommended to reconfigure the UPS settings on Toolkit UPS Management DemonNAS Filer for Business 2 0 User s Guide 157 Appendix 7 Email notification list after the UPS becomes normal or manually shutdown the server immediately Sincerely JCOMPANY_NAME New disk DISK_ID on HOSTNAME is detected HOSTNAME has been detected and added to the system Use Server Information on the following site to check the system status Administrator Disk DISK_ID on HOSTNAME has been added Disk DISK_ID on 7 HOSTNAME has been added Use Server Information on the following site to check the system status Adding of disk DISK_ID on YHOSTNAME has failed Adding of disk DISK_ID on YHOSTNAME has failed Use Server Information on the following site to check the system status Administrator Disk DISK_ID on HOSTNAME is initializing Disk DISK_ID on 79 HOSTNAME is initializing Use Server Information on the following site to check the system status Administrator Disk DISK_ID on HOSTNAME has been removed Disk DISK_ID on 7 HOSTNAME has been remo
105. lready been used Additionally User2 200 1000 means User has the maximum space available in the current volume i e 1000MB of which 200MB has already been used Tochange volume quota please select a volume in Volume quota Then select the account to be changed in the Current In Use Quota MB column setup DemonNAS Filer for Business 2 0 User s Guide 47 Chapter 4 Using Storage Manager new quota in Setting New Quota and click Set gt gt button Repeat these steps if quotas for more than one account require modification The new quota amount will be displayed in the New Quota MB column to be applied Make sure the new quotas are correct Click the Apply button to update the values in the Current In Use Quota MB column To cancel setup for a specific account please select an individual setup column and then click the lt lt Cancel button To cancel all the modification click the Cancel button Please note if the NAS server is added to the Windows domain and 1 system administrator has previously added certain Windows domain user account to Local account in the Account Setup page or 2 there is an account in both NAS server and Windows domain with the same name then this account will not be displayed in columns NT Domain Users or NIS Domain Users in the Current In Use Quota MB List at the left side of this page and will only be listed in Local Users to prevent system administrator from being confused because of repeate
106. lt Configuration No password assigned provides a default identity to all users who fail to authenticate Cannot have a home folder To disable this feature assign it a password The default quota forquest is unrestricted Default Settings for Newly Default Group Users Created Account Default Quota 100 MB Maximum Accounts 20 480 Including local user accounts Windows domain accounts and UNIX NIS domain accounts User Groups Predefined group with special privileges only AD MINS members can configure the server Root is a member of this group by default Each member of this group can see his own folder named after his account and other folders to which he has access privileges in the Network Neighborhood root is a member of this group by default Guests Unlike the members of the groupusas guests will not see their folder in the Windows Network Neighborhood They will however have access to the public folders on the NAS server The account guest is a member of this group by default Maximum Groups 1 024 Including local groups Windows domain groups and groups on the NIS server Shared Folders pubila This shared folder resides in the directory volumen publio All users on the LAN can use this shared folder they have full read and write access Default Settings for Newly NFS exported as Created Folder Default quota 100 MB Default newly created Volumel shared folder location Default access right of Windows
107. m administrator does not set a password for the guest account when users log in as guest 6 Check to see if there are any hosts on the network using the same IP or server name as the NAS server If there are correct the situation as soon as possible 7 Ifall the above settings are correct please reboot the NAS server Cross marks appear when a Mac client is browsing an English web site When a Mac client for example a Mac OS 9 0 2 client is trying to browse an English web site and sees many cross marks appear please close Smartview from the Control Panel HDD space is not released after a Mac client deletes a file on the NAS server This is an attribute of Mac OS 9 clients When the Mac OS 9 clients delete a file on the NAS server the file is not actually deleted so the available HDD space shown on the Server Information Status page is not enlarged To release the space use Empty Trash on the Mac client s terminal DemonNAS Filer for Business 2 0 User s Guide 128 Chapter 7 Troubleshooting Windows clients cannot delete files saved by Mac clients to the NAS server The Mac system allows the last digit of the file name to be a space while the Windows system does not accept such a format Thus when the Mac client saves a file of this format to the NAS server the Windows client cannot delete the file for it is unrecognizable It is suggested that Mac users avoid creating files with a space at the end of the file
108. m with n disks is thus n 1 hard disks RAID 5 with Spare adds one spare disk to the RAID 5 array allocating one for redundancy and the second one as a spare The actual available storage space in a system with n disks is thus n 2 hard disks Each of the RAID configurations offers a different disk capacity and level of safety When making your choice consider the following 1 The bigger the available space the fewer safeguards the system has 2 Inany RAID array the logical capacity of the array is determined by the DemonNAS Filer for Business 2 0 User s Guide 136 Appendix 1 What is RAID disk with the smallest capacity E g in a RAID 5 configuration with one 20 GB and three 30 GB hard disks the total capacity available is equal to four 20 GB hard disks Therefore you should always choose to combine hard disks of equal size in the same array RAID 0 striping In a RAID 0 array data is split and stored in different locations but without fault tolerance The server treats the array as one big disk with a size of almost all individual disks combined The parallel access to multiple disks allows for faster read and write making the array faster than individual disks Because of that this configuration is ideal for applications where large amounts of streaming data have to be efficiently transferred while assuring good quality e g in a recording RAID 0 offers no mirroring or redundancy options If one disk in the
109. me in Volume Name the system will display accounts home folders in the selected volume in the Current User home size column Select accounts that require moving of home folders select destination in Move to Volume and click Move to After confirmation then click Apply Please note that the setting will be separated into different pages according to the number of accounts If the account you are going to perform does not appear on the page please select the page number at the bottom of the page to go to other page s Tip The administrator cannot move users home folders to other volumes when any user is accessing his her own data online Add New Storage System administrator may install a new hard disk to enlarge storage space when the server accepts an extra hard disk However it is strongly recommended that the new disk has the same brand and product ID with the DemonNAS Filer for Business 2 0 User s Guide 72 Chapter 4 Using Storage Manager existing one on the server and there is no DemonNAS Filer system on it Toolkit LED Management The system administrator can control the LED indicators from here The ID indicator is located on the front panel of the server In the event of an emergency the system administrator needs only to click the Turn on ID button on this page to turn on the ID indicator Once the light is on the system administrator can easily distinguish the problematic server in the group and qu
110. me original users such as anneli and jiem could be moved to the NAS server datakey DemonNAS Filer for Business 2 0 User s Guide 142 Appendix 4 Mac access to the NAS server Appendix 4 Mac access to the NAS server This system software supports the two access protocols AppleTalk and TCP IP The system administrator only has to configure the desired protocol in Storage Manager Network Setup gt Apple network Suppose you are running a NAS server called NASOOJ To allow access from a Mac client via AppleTalk select AppleShare and in the Select File Server option the server name NASOO When logging in provide the name and password of the client account or log in as guest All the data for which access privileges exist will be visible Users who are part of the users group see chapter 4 will find their own home folders Select the desired data once its icon appears on the desktop a proper connecting has been established If the Mac client supports TCP IP you may also choose TCP IP as an access protocol Under Server IP Address enter the IP address of the NASOO server then log in with your name and password or as guest If a Zone exists on the LAN the server will automatically login the zone of the client Note 1 Mac clients are not able to save single files larger than 2GB onto the NAS server 2 When there is more than one network card in the NAS server and the server is set up as having multiple subnets this syst
111. monNAS Filer Backup tab and select the server to be backed up from the server list or select Input server IP manually and input the server IP 2 Click on the Backup button to open the backup window DemonNas Filer Backup Backup Wizard C DemonNAS 192 168 1 166 030 DemonNAS Filer for Business 2 0 User s Guide 94 Chapter 5 Using DemonNAS Filer Backup 3 Enter the System administrator root password Click the Browse button to choose the backup path By default the backup file is named as server_name mmddhhss bkp where mmddhbhss stands for month day hour minute of the backup time The administrator can also specify the file name manually Choose the backup item from the What to backup list If the 3 or 4 item is selected an additional option Backup modified files only is available for the administrator to choose DemonNAs Fier Backup Backup Wizard DemonNAS Filer Backup Backup from DemonNas 192 168 1 166 System administrator password DS Backup to C DemonNas 192 168 1 166 030 Browse What to backup Backup system information Backup user accounts and groups Ze Backup Share Home Data Backup system information user accounts groups and data m Select the action Ze Backup Now Schedule IV Backup modified files only If the 2 4 3 or 4 item is selected from the What to backup list user quota will not be backed up In th
112. mple if volume1 public1 is originally configured to be restored to volume2 public2 it will be restored to vo lume2 public2 public1 after selecting Add in sub folder iv Skip files with the same file name while restoring Check this option if you don t want the files with the same name to be overwritten while doing restoration When set up is finished click Next to proceed 5 This page lists the restore option summary If you want to make further changes click Back If you are sure to restore click Start the restoration DATS Dy mec FAS Hat Spe Higi r Mengt bes rent Leien DENN Filer TE eer Note en en KT NEEN etm A e ben Faber zeien Zeien of gen D Sen pes Sal If the backup item to be restored is located on more than one tape the system will promp t to insert the next tape after the first tape was restored After inserting a new tape click Continue button to perform the restore operation DemonNAS Filer for Business 2 0 User s Guide 87 Chapter 4 Using Storage Manager System Update Aarm Deng AE Pie Sere Me eerie Pam wun de bar ren Spee Er tapit re epau te Crew to Rp an amma SE EE Gory FREE whom E Once you have obtained the OS upgrade follow these steps to update your system 1 Copy the update file assume its name asupdate pat from any client computer to any shared folder in the NAS server 2 Open Storage Manager and go to Tool kit gt System Upd
113. n and the NAS server but with different passwords access is granted if either one of the two passwords is provided The system administrator should however avoid allowing accounts existing on the Windows domain to be created on the NAS server A situation where different users share the same account name should also be avoided DemonNAS Filer for Business will read the Windows domain account list every 60 minutes any changes on the Windows domain will also appear on the NAS server By default Windows domain accounts do not have home folders If you wish to assign a home folder to this type of account simply select the desired account on the left use Ctrl for multiple and Shift for continuous selection then click DemonNAS Filer for Business 2 0 User s Guide 39 Chapter 4 Using Storage Manager on Add to local The selected accounts will appear in the list of local users By default they are part of the guests group First setup the passwords for the accounts then transfer these accounts from the guests group to the users group and select the User home volume location Additionally Windows domain account will directly apply the default settings for all newly created users defined in Security Option The system administrator can setup hard disk quota for each individual NT domain account in Quota Option TIP 1 For security reasons the Windows domain does not allow other domains to retrieve the user passwords on it when the
114. n the monitoring function Copy with compression In order to save storage space when this option is enabled DemonNAS Data Replicator will compress all backup files stored in the NAS server Copy with encryption In order to ensure data security and prevent others from data interception user can choose this option to have password protection for files in the NAS server Auto start when login User can choose to run DemonNAS Data Replicator in client station after it is powered on Start with monitoring User can choose to run Monitoring after starting DemonNAS Data Replicator Of course if you also enable Upload before monitoring once a user is logged in the system will first upload all the files that have not been uploaded b efore running the monitor function DemonNAS Data Replicator can support up to 20 versions User can choose to select the number of versions for files to be backed up Assume a user chooses to backup 20 versions each backup file will be given an extension that indicates its version number that is the first version of the backup file will be given the file extension v00 the second v01 and so on DemonNAS Filer for Business 2 0 User s Guide 119 Chapter 6 Using DemonNAS D ata Replicator This number will increase each time a new version of file is backed up When all twenty versions are used up you will see a file extension of v20 and the file with the extension v00 will be deleted F
115. n the parity check stage the Volume Setting page will prompt the following message The system has detected that the volume needs file system checking Press Check to begin the process Please press the Check button at the bottom of the page to start the file system check and recovery The integrity of file system will decide whether the data on the NAS server is read correctly Even though file system check is applied after any improper shutdown it may still lead to data lost Hence it is strongly recommended that The NAS server is shut down properly DemonNAS Filer for Business 2 0 User s Guide 69 Chapter 4 Using Storage Manager Volume Layout Volume Layout Ten 29 27 6 Tensa ce Tews aa mmm I en TH OK This page shows the status of volume layout in the NAS server Cache Setup UI Of Business Den A ier Get wee E Tew te Sere ebe eg poe E Tus a RAD 5 cadu poant Bee trom DemonNAS Filer for Business 2 0 User s Guide 70 Chapter 4 Using Storage Manager Turn on disk write cache support System administrator can turn on or off all the hard disk write cache here This setup will take effect only if the server hard disk supports cache memory If the hard disk write cache is turned on the system read write performance will improve but it may result in data loss if any unanticipated power failure occurs If the system utilizes UPS then we suggest that you turn on this selection T
116. name if they have to share files on the NAS server with Windows clients Mac clients failed to set ACL to files and folders 1 Mac OS 9 clients cannot set ACL to files and folders on the NAS server but existing ACL setting of files and folders is still valid to Mac OS 9 clients 2 Due to the limitation of Mac OS 10 the Mac OS X clients can only set ACL to folders on the NAS server but not to files However files created under a folder will inherit the ACL setting of the folder Moreover when setting folder ACL applying the Apply to all enclosed folders setting will make all files and folders inherit the ACL setting of that folder 3 On Mac OS X access right of a folder cannot be set to Read amp Write after it has been set to Write only Problems Accessing the NAS Server from NFS Clients Problems Setting the Storage Manager Storage Manager lost connection to client terminal If due to heavy network traffic Storage Manager fails to respond or freezes while running setup try clicking on another section then on the original section again If this doesn t work close the browser window and re open Storage Manager Cannot connect to NAS after modifying network configuration After modifying the network configuration including server addresses domain DNS entries etc re confirm the network settings and change them as necessary Try closing the browser and reconnecting to Storage Manager DemonNA
117. nce this is done the utility will automatically open a browser window and connect to Storage Manager on the NAS Server details below 3 Use Storage Manager s Quick Configuration to configure the basic options of the server see chapter 3 4 Use Storage Manager to configure the details of the server including system configuration user privileges network and hard disks see chapter 4 Before you start Setup 1 Please install hard disk to the NAS server 2 When purchasing diskless model that supports DOC DOM please install at least one hard disk before turning on the server 3 Connect the NAS server to the LAN Turn on the server 4 Make sure the client terminal used to configure the NAS server is installed with Microsoft Internet Explorer 5 0 or higher and make sure this computer and the NAS server can be connected through physical network medium e g hub switch etc 5 Set the resolution of the client terminal screen to 1024 768 or higher 1 Choose a computer with a network connection running Microsoft Windows 98 ME NT 2000 XP and a browser version above IE5 0 installed DemonNAS Filer for Business 2 0 User s Guide 5 Chapter 2 Setting up the NAS server 2 Insert the DemonNAS Filer Utility CD in the CD ROM drive In most systems DemonNAS Filer Assistant starts automatically If it doesn t start please run the SFAssistant exe program manually 3 DemonNAS Filer Assistant will automa
118. ncerely DemonNAS Filer for Business 2 0 User s Guide 150 Appendix 7 Email notification list COMPANY_NAME Administrator HOSTNAME lost AC power Dear user and is running on UPS System is going to shutdown Due to an AC power failure power is temporarily provided by the UPS system Please save all open files and shut down YHOSTNAME Wait until the power returns before you start the server again Administrator A memory error occurred on HOSTNAME Amemory error occurred on HOSTNAME Memory chips might be faulty Please tend to repairs immediately Sincerely JCOMPANY_NAME Memory errors occurred on Dear user YHOSTNAME Memory errors occurred on HOSTNAME Memory chips might be faulty Please tend to repairs immediately Sincerely JYCOMPANY_NAME Administrator HOSTNAME System fan has Dear user failed The system fan on JHOSTNAME has failed Please replace the system fan as soon as Administrator HOSTNAME NUM fan has failed The 7NUM fan on 7HOSTNAME has failed Please replace the 7 NUM fan as soon as possible Sincerely JYCOMPANY_NAME YHOSTNAME NUM fan is Dear user in normal working order The NUM fan on 7HOSTNAME is in normal working order now DemonNAS Filer for Business 2 0 User s Guide 151 Appendix 7 Email notification list Administrator Administrator Administrator Administrator Administrator Administrator HOSTNAME NUM power
119. nfiguration gt Enter a recipient for notification of Chapter 3 Security Setup In this section the administrator can define users and user groups to access certain files and folders on the NAS server DemonNAS Filer for Business 2 0 User s Guide 26 Chapter 4 Using Storage Manager Shared Folder Setup Shared Folder The administrator can use this option to add modify or delete shared folders Shared folder name is not case sensitive It can be up to 15 characters except for the following characters 1 4 3 lt gt 27 l Besides the first character can not be minus sign and space and the last character can not be space Please note DemonNaAS Filer for Business allows up to 64 shared folders not including the home folders of users group accounts Default shared folders By default DemonNAS Filer for Business will create a shared folder named publicn on each individual volume whereas n represents the disk volume For example if there are 4 volumes on a NAS server the folders will be named publicl public2 public3 and public4 respectively However if system administrator segments the NAS storage space into multiple volumes through DemonNAS Filer for Business 2 0 User s Guide 27 Chapter 4 Using Storage Manager Volume Management gt Volume Setting of Storage Manager then the system will automatically create a publicn shared folder for each volume The name description and pat
120. ng DemonNAS Filer Backup Deleting Schedule If you want to delete predefined schedule go to the schedule page check the Show multiple schedules on the bottom After this New and Delete buttons will be displayed on the top Press the Delete button to delete the schedule DemonNaAs Filer Backup DemonNAS 192_168 1 1667 Schedule D t 9 00 4M every day starting 7 2 2003 D S Delete Schedule Task Start time Daily DI 9 00 AM Advanced Schedule Task Daily Every fi 4 day s IV Show multiple schedules OK Cancel If you have set up multiple schedules you can only delete the last created schedule from the schedule setup page If you want to delete all schedules go to Schedule Task on Control Panel to delete all created schedules directly Restoring data back to the server Follow the steps below to restore data to the server 1 Run DemonNaAS Filer Assistant click the DemonNAS Filer Backup tab and select the server to restore data to from the server list or select Input server IP manually and input the server IP DemonNAS Filer for Business 2 0 User s Guide 101 Chapter 5 Using DemonNAS Filer Backup 2 Click the Restore button to open the restoration dialogue DemonNaAs Filer Backup Restoration Wizard 3 Enter the System administrator root password 4 Browse for the backup file to restore form the Restore from item If previously only changed data was
121. nk 7 Click Apply to confirm The program will automatically invoke the browser and connect to the server s IP address then start the Quick Configuration option of Storage Manager see chapter 3 TIP DHCP Dynamic Host Configuration Protocol is a network protocol for automatic IP assignment If your network does not include a DHCP server you must enter the network configuration manually If the search or configuration fails please verify the following details before trying again 1 Make sure you have selected the correct server 2 Make sure the server is connected to the LAN 3 Make sure the server is connected to a power source and is turned on 4 Make sure the LAN still has available IP addresses 5 Make sure the manually entered network settings are correct 6 Make sure the client terminal you are using has successfully installed set the TCP IP protocol and is running Microsoft Internet Explorer 5 0 or higher 7 Make sure the NAS server and the client computer that runs DemonNAS Filer Assistant can be connected through physical network medium e g hub switch etc 8 Any previous version of DemonNAS Filer Assistant cannot search for DemonNAS Filer for Business 2 0 User s Guide 8 Chapter 2 Setting up the NAS server and setup DemonNAS Filer for Business 2 0 Please make sure you are using DemonNAS Filer Assistant 2 0 9 The firewall function of some firewall or anti virus software will
122. nly DemonNAS Filer Finder The system administrator can use DemonNAS Filer Finder to search and setup the IP addresses of all NAS servers running DemonNAS Filer on the LAN Windows clients can also install this program on the desktop so that they can easily login to Storage Manager to change personal information and connect all privileged shared folders on the NAS server as network drives DemonNAS Filer Backup DemunNAS Filer Assistant Dea NAS Filer Assistant Auil about Demons File Frida Denonh s Fler Backup i Select a serves hom the fet below C eut severi P rrenualy a a Bactup Recor Rehash _tog Total 1 server s Duri The system administrator can utilize this backup program to backup data from the NAS server to other designated locations or to restore previously backed up data back to the NAS server DemonNAS Filer Assistant comes in Windows version Mac OS 9 version and Mac OS X version About using the Windows version please refer to Chapter 2 Setting up the NAS server about using the Ma OS 9 and Mac OS X versions please refer to Appendix 7 Using DemonNAS Filer Assistant on Mac OS DemonNAS Filer for Business 2 0 User s Guide 3 Chapter 1 About DemonNAS Filer for Business 2 0 DemonNAS Data Replicator 2 DemonNAS Data Replicator 2 0 loj x DemonNAS Data Replicator Server DemonNAS publict Browse Help About Exit Backup Restore Tag Preference Lo
123. o online and rebuild damaged data In other words you are providing two disks for safety leaving you with n 2 disks storage capacity in an array of n disks TIP Even though RAID greatly increases the level of safety in your system you should still make it a habit to back up data periodically If you accidentally erase data even a RAID array cannot restore it RAID can only compensate for the failure ofone disk that is if two disks fail simultaneously data loss is inevitable DemonNAS Filer for Business 2 0 User s Guide 138 Appendix 2 Windows access to the NAS server Appendix 2 Windows access to the NAS server After installing the NAS server we shall assume the default server name NASOO1 the server NASOO will appear in Windows Network Neighborhood Users with access to NASOO who are members of the users group see Security Setup section above can access a folder named after their account and other folders to which they have access on NASOO1 To access storage space on the NASOO serv er from a Windows client access the drive through Network Neighborhood or create a permanent link map network drive to the drive on NASOO in the client s file manager Windows NT4 0 2000 users accessing the NAS server will be prompted for their account and password when accessing the NAS server When Windows 98 clients try to access the server the Windows operating system will read the login name of the client and prompt the user
124. o check if the hard disk supports the cache memory contact your hard disk dealer Turn on RAID 5 cache support In supporting RAID 5 save retrieval activity requires data in multiple hard disk read write to compute parity to maintain data security To improve read write performance DemonNAS Filer for Business supports RAID 5 device layer cache and data can be stored in memory temporarily thus is much faster than hard disk read write activity However this function requires UPS to be effective for any unanticipated power failure that may result in data loss The system administrator has to reboot the system to make the RAID 5 Cache setting effective and it will be applied only to the selected volume s TIP If the system doesn t have any RAID 5 volume when the administrator applies the Turn on RAID 5 cache support option the RAID cache support will be turned on automatically on all future created RAID 5 volumes DemonNAS Filer for Business 2 0 User s Guide 71 Chapter 4 Using Storage Manager Home Setup When adding a new account into the Users group the system will automatically create a home folder for this account System administrator must specify the volume to store the home folder But it is possible to save many accounts into certain volume causing the volume to carry heavy load or have inadequate space This Home Setup page enables system administrator to easily manage user home folders After selecting a volu
125. oes in fact not exist any longer in the original domain or workgroup When NAS server is added intothe Windows domain if Windows domain controller is not able to operate properly Windows client users will not be able to access the NAS server This is the limitation of Windows Setting multiple Windows domain controllers can eliminate the chance of happening For security reasons an existing root account on the Windows domain will not be merged with the root account of the NAS server In other words if a client attempts to log into the NAS server with the root account he must enter the NAS root password to gain access as system administrator Once a NAS server is part of a domain only users in the same Windows domain can access the NAS server Members of other domains or workgroup cannot access the server E g if your NAS is part of a Windows domain A and the Windows in this domain knows an account user with the password 23 If the client to which this account belongs to another domain B the client will still not be able to access to NAS server even when providing the correct login information on the account Boga fress DemonN Filer inwes Wines Bet Wabes herad bru knd siea sr Tag araz Seen Ant er et pog Segen re T SD ke C teie ES 3 F Srde gebiet DemonNAS Filer for Business 2 0 User s Guide 57 Chapter 4 Using Storage Manager After the NAS server successfully joins in the Windows domain there wi
126. ollowing this numbering scheme the file extension will increment and accumulate until v99 and then reinitialized to v00 to begin a new cycle DemonNAS Filer for Business 2 0 User s Guide 120 Chapter 7 Troubleshooting Chapter 7 Troubleshooting Problems Installing the NAS Server First time Network Setup with DemonNAS Filer Assistant fails 1 Make sure you have selected the correct server 2 Make sure the server is connected to the LAN Check the LAN LED on the server panel to see if the connection is normal 3 Make sure the server is connected to a power source and is on 4 Make sure the LAN still has free IP addresses 5 Make sure the manually entered network settings are correct 6 Make sure the client terminal you are using has correctly installed set up the TCP IP protocols and is running Microsoft Internet Explorer 5 0 or higher 7 Make sure the NAS server and the client computer that runs DemonNAS Filer Assistant can be connected through physical network medium e g hub switch etc 8 DemonNAS Filer Assistant 2 0 cannot search for and setup DemonNAS Filer for Business 2 0 Please make sure you are using DemonNAS Filer Assistant 2 0 Any previous version of DemonNAS Filer Assistant cannot search for and setup DemonNAS Filer for Business 2 0 Please make sure you are using DemonNAS Filer Assistant 2 01 9 The firewall function of some firewall or anti virus software will cause failure for the
127. omplete Here are the possible causes of this problem 1 The folders on the Windows client are empty 2 The user has set filter items for files with certain extensions or prefixes in Files Filtering The files with these extensions or prefixes will not be uploaded Please reset filter in Files Filtering 3 Incomplete data uploading before doing monitoring will cause inconsistency between data saved on the NAS server and that on Windows client Go to Backup Upload and select All Files in upload settings Click Apply to upload all files first DemonNAS Data Replicator cannot resume data to the Windows Client Possible causes of this problem are 1 The Windows client s hard disk is full We suggest that you delete unwanted files and then start resumption again 2 The Windows client s hard disk is bad or damaged Check the hard disk 3 The access to the file to be resume d is refused due to no authorization Please contact System administrator General Problems How to deal with lost passwords If a user has forgotten his her password he she can turn to the system DemonNAS Filer for Business 2 0 User s Guide 134 Chapter 7 Troubleshooting administrator to reset the personal settings If the system administrator forgets the password the server must be returned to the dealer All the data on the server will be lost DemonNAS Filer for Business 2 0 User s Guide 135 Appendix 1 What is RAID Appendix 1 What i
128. on of each file in the order of bkp 001 002 etc Please store these files in the same directory When restoring the data back onto the NAS server in the future the administrator only needs to specify the bkp file and other related files will also be restored automatically without manually restoring every single file Tip DemonNaAS Filer Backup 2 0 can only backup data from version 2 0 NAS server To backup data from a NAS server prior to version 2 0 please use the same version of DemonNAS Filer Backup Scheduling Backup Scheduling a Backup You have complete flexibility in scheduling a custom backup with the following steps 1 Repeat step 1 to step 4 of the section Backing up data mentioned above When using Schedule to backup data by default the file name is Server_Name mmddhhss bkp where mmddhhss stands for month day hour minute of the backup time The system administrator can also specify the file name however to ensure every scheduled backup can be reserved without being overwritten if the specified file name doesn t fit the system predefined format an additional mmddhhss will be appended to the file name 2 Choose Schedule from the Select the action list and click the Next button to go to the schedule setup window DemonNAS Filer for Business 2 0 User s Guide 97 Chapter 5 Using DemonNAS Filer Backup DemonNas Filer Backup Backup Wizard ch 1921681166030
129. onfiguration use the Server Configuration option described in Chapter 4 DemonNAS Filer for Business 2 0 User s Guide 17 Chapter 4 Using Storage Manager Chapter 4 Using Storage Manager After the Quick Configuration is complete DemonNAS Filer for Business will open the web based Storage Manager program where the system administrator can further edit the settings of the NAS server TIP 1 Storage Manager does not include a Back option but lists all of the configurable items on the left hand side of the browser window When you are done with one screen simply select the next item you wish to configure from the list on the left 2 Tfno entries occur in Storage Manager for 5 minutes you will automatically be logged out and will have to log in again to continue Server Information Here you find information about your server 1 General Shows system version and manufacturer information 2 Configuration This page shows the current configuration of the server You can change these settings under Server Configuration DemonNAS Filer for Business 2 0 User es Guide 18 Chapter 4 Using Storage Manager Nab dere winana Oeni Gaiph Sate Le Peckicet Ae Laag ZK Fasia Taipua Cac Pap US 3 Status This page shows the current operation status of the server including the frequency of ECC errors temperature network port s fans power supplies and hard disk usage If an error occurs on the server
130. ooo Read Pamiions Sd SY Change Permissions f Take Ownership __ Traverse Folder Execute File List Folder Contents Tist Folder Read Daa LS Coldersonly SE fo Read Extended te Create Files Write Data J Create Folders 7 Append Daia Wach SSCS CCS Write Extended Attabutes O DemonNAS Filer for Business 2 0 User s Guide 51 Chapter 4 Using Storage Manager Delete Subfolders and Files d DEER Read Permissions 5 Change Permissions Take Ownership UNIX mapping table ACL entry of Corresponding a ccess right of DemonNAS Filer for Business 2 0 UNIX stands for the entry is checked only applicable for folders Traverse Folder Execute File List Folder Read Daa Read auribus o Read Extended Anribues 8 Create Files Write Daa Create Folders 7 Append Daa Write Ariues fo Write Extended Atwibutes 18 Delete Subfolders and fe Dele Read Permissions 8 DE med SS Read Atributes Read Extended Auribus JS Create Files 7 Write Daa Create Folders 7 Append Dan JS Write Amies Jo Write Extended cke JS Delete Subfolders and Fies Dee o ooo O Read Permissions o Change Permissions J Take Ownership O Traverse Folder Execute Fie Tist Folder Read Daa J Read Aributes SCS Sr Read Extended Me Create Files 7 Wite Daa J Create Folders 7 Append Daa Wieambwes o Write Extended Attribues Delete Subfolders and Files
131. orage Manager Change Permissions Take Ownership oOo Mac mapping table ACL entry of Corresponding a ccess right of DemonNAS Filer for Business 2 0 Mac stands for the entry is checked only applicable for folders Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files Delete Read Pomon o Change Permissions f Take Ownership __ Traverse Folder Eee Fle CS KA Read amp Write List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files Read only Read Permissions Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data Create Folders Append Data J O S IS db OB sl Plo AE BI S A CO Lei Write only For folders only S o ct ler Oo o kel AES OQ sic SIS 2 18 gt oo 2 E f gmp oO Lei Delete Subfolders and Files Dee SSCS Read Permissions J Change Permissions M Take Ownership oO Kist Folder Red Daa O DemonNAS Filer for Business 2 0 User s Guide 54 Chapter 4 Using Storage Manager Read Attributes Read Extended Attributes Create Files Write Data Create Folder
132. ort N tab to enable setup N represents the id number of the LAN port in the NAS server System administrator can add this LAN port to other LAN port s and there are two ways to do so The first way is called Trunking or Link Aggregation itsimulates multiple LAN ports belonging to the same team into a large scale LAN port thus multiplying the overall network bandwidth These LAN ports share the same IP Should any LAN port fail other LAN port s could still provide services For example if a NAS server shares two 100 Mbps Fast Ethernet LAN cards through trunking the two cards into one the bandwidth will expand to 200 Mbps Should any of the network adapter s fail other network adapter s in the same team will continue to serve Please note that Trunking is only available when coupled with a switch supporting CISCO Fast EtherChannel FEC Trunking is only allowed on network adapters with the same bandwidth The other way is called Fail over it provides a redundancy solution Should any LAN port fail other LAN port s in the same team would take over its job and continue to provide services Multiple network adapters with different DemonNAS Filer for Business 2 0 User es Guide 23 Chapter 4 Using Storage Manager Multiple subnets bandwidths can be teamed as Failover In this case the network adapter with larger bandwidth will be used as the master network adapter Should the master network adap
133. ot authentication data before unrolling the tree view in CAEB Moreover the user as described above should log out Windows first and log in again if he she wants to change as another user after connecting to the NAS server through CAEB As long as the user logs in CA BrightStor as the root permission of the NAS server he she could not switch to any other user by right clicking the mouse to change the security information DemonNAS Filer for Business 2 0 User s Guide 144 Appendix 5 Third party backup support Agent Support The NAS server can be backed up without an agent installed NAS server as backup destination When using CA BrightStor Enterprise Backup CAEB v10 0 to backup data to the NAS server please note that 1 The user name and password required during installing CA BrightStor Enterprise Backup CAEB v10 0 should be identical with the pair used to map the shared folder on the NAS server i BrightStor Enterprise Backup E a loj x System Account Km The specified user account will be granted Administrator and Backup Operator rad rights Please specify an existing user account for the BrightStor EB Server BrightStor EB Server rem PHIS User Name edward NT Domain Computer Name MEMPHIS Password 2 The Windows client should belong to the administrators group in order to install CA BrightStor Enterprise Backup CAEB v 10 0 CA BrightStor ARCserve Backup v9 for Windows The same as
134. own status DemonNAS Filer Assistant for Windows will open a new dialog box for setup while DemonNAS Filer Assistant for Mac OS 9 will show related data on the top of the same dialog box for the system administrator to set up iii When setting up a NAS server with Unknown status if you select Use manual configuration DemonNAS Filer Assistant for Windows will provide Suggest options but DemonNAS Filer Assistant for Mac OS 9 does not provide the option The system administrator should manually enter related data DemonNAS Filer for Business 2 0 User s Guide 148 Appendix 6 Using DemonNAS Filer Assistant on Mac OS Using DemonNAS Filer Assistant on Mac OS 10 1 Copy the file DemonNAS Filer Assistantdmg gzto the Mac OS 10 client 2 Double click the file DemonNAS Filer Assistant dmg gzto extract the file to DemonNAS Filer Assistantdmg 3 Double click the file DemonNAS Filer Assistantdm to extract the file to the folder DemonNAS Filer Assistant 4 Enter the folder and double click the program in it 5 Except the following functions DemonNAS Filer Assistant for Mac OS X provide the same functions as DemonNAS Filer Assistant for Windows For detailed information please see Chapter 2 Setting up the NAS Server i DemonNAS Filer Assistant for Mac OS X does not provide the Map Drive function ii When setting up a NAS server with Unknown status if you select Use manual configuration DemonNAS Filer Assi
135. password If the account the user used to login to Windows client station does not match the account in the NAS server the user cannot use the NAS server because of mismatched identification Therefore in order to make management easy system administrator must keep the account in the NAS server and Windows client consistent Language Setup Please make sure the NAS server and the Windows client running DemonNAS Data Replicator use the same encoding A wrong setting may result in problems when accessing data DemonNAS Data Replicator Basic Requirements 1 SMB Hard Disk Space Operating System Windows 98 ME 2000 XP Optimal Screen Resolution 1024 768 or above The Windows client running DemonNAS Data Replicator has to support Microsoft Networking over TCP IP protocol and can be connected to the NAS server through physical network medium e g hub switch etc DemonNAS Filer for Business 2 0 User s Guide 109 Chapter 6 Using DemonNAS D ata Replicator Setup DemonNAS Data Replicator Please run Setup exe program and install DemonNAS Data Replicator to your hard disk according to the instruction given on the screen TIP For smooth DemonNAS Data Replicator installation shut down all running programs or remove the old version of DemonNAS Data Replicator prior to installation Start Using DemonNAS Data Replicator Backup Windows client data to the NAS server First Time Use Run Complete Backup When runn
136. pen and connect with the public folder on the server DemonNAS Filer for Business 2 0 User s Guide 125 Chapter 7 Troubleshooting Cannot access the file s in a certain shared folder on the NAS server via Windows clients 1 Check if there is such a shared folder on the NAS server In some cases a shared folder on the NAS server deleted by the system administrator may still be shown in Network Neighborhood in the Windows client s terminal This is due to Windows limitation that it cannot real time update Network Neighborhood 2 Make sure the system administrator has enabled Windows Networking on the NAS server 3 Make sure this account has authorized access to the shared folder 4 Check if the account used for logging into the Windows 98 ME client also has a same name account on the NAS server or Windows domain and check if the password is correct 5 Make sure that the system administrator does not set a password for the guest account when users log in as guest 6 If users have added the NAS server into a Windows domain please check that the Windows domain controller is operating normally The system administrator can try to re join the NAS server to the Windows domain in Storage Manager In addition please check the client failed to access the NAS server has correctly logged onto the same Window domain 7 Check to see if there are any hosts on the network using the same IP or server name as the NAS serv
137. plicator network administrator must set up the NAS server on the LAN and create accounts for all users of DemonNAS Data Replicator on the NAS server Please note when setting up 1 Network Setup DemonNAS Filer for Business 2 0 User s Guide 107 Chapter 6 Using DemonNAS Data Replicator Please Enable Windows networking in Network Setup gt Windows Domain of Storage Manager 2 Account Setup DemonNAS Data Replicator allows user to backup files to any shared folder with full access right in the NAS server But due to security consideration we urge user to backup files to his her own home folder in the NAS server to prevent other users from unintentional deletion modification and use of these files Thus in addition to creating account for DemonNAS Data Replicator users inthe NAS server we suggest system administrator to assign these users to the users group so that each user can have his her home folders only he she can access In addition when a Windows NT 2000 user desires to save file to the NAS server Windows operating system OS will ask him her to key in account number and password in the NAS server to authenticate his her identity But when a Windows 98 ME user accesses the NAS server DemonNAS Filer for Business 2 0 User s Guide 108 Chapter 6 Using DemonNAS Data Replicator Windows OS will capture directly the account the user used to login to Windows and will only ask user to key in his her
138. r has ever added the NAS server into a NIS domain before he she will not be able to reboot the NAS server in case the NIS server is not available Please make sure the NIS server is available first and then restart the NAS server When purchasing diskless model that supports DOC DOM at least one hard disk has to be installed before booting up the server It takes a long time to start the server and it seems to be a boot failure If the NAS server is improperly shut down when it is operating the system will automatically check the file system when the server is restarted The more data DemonNAS Filer for Business 2 0 User s Guide 122 Chapter 7 Troubleshooting are saved on the server the longer the system check will take It probably takes from several minutes to several hours and sometimes users tend to regard it as a boot failure If clients cannot access the NAS server after turning on the computer check the LED on the server If the lights under the hard disks keep blinking it means that the system is still checking the file system and the booting has not completed yet Wait until it finishes instead of improperly shutting down the server again or removing the hard disk drive The booting is completed when the LED on the front panel of the server is back to normal The server shuts down right after being booted You need at least one hard disk to boot the server When such a problem occurs check if there is a hard disk in
139. reate Volume page First click Volume Type This system supports six volume types Simple Span RAID 0 RAID 1 RAID 5 and RAID 5 with Spare Next determine which hard disk storage space will make up the volume The Available Space column indicates space in each hard disk that has not yet been allocated After hard disk is selected setup Size to use click Add to add to the volume This step is similar to the utility that allows for segmentation of a large hard disk into smaller segments to achieve more flexible hard disk space utilization The Selected Space column will display all disk space to be added to the volume After confirmation click OK to start creating the new volume System administrator can display Creating Process Status to check the progress of volume creation After a volume is created system will return to main page of the Volume Setting At this time the newly created volume should be in normal working condition The default public shared folder will also be created System administrator can also add other shared folders in this volume and make available for clients to use DemonNAS Filer for Business 2 0 User es Guide 64 Chapter 4 Using Storage Manager Simple Span TIP 1 Size to use is measured in the unit of GB or gigabyte The smallest unit depends on the size of the hard disk The current system will divide the hard disk space by 20 and take the nearest whole number as the smallest unit For example
140. rovision of the Agreement is held to be unenforceable for any reason all other provis ions of this Agreement shall nevertheless be deemed valid and enforceable to the full extent possible Applicable Law This Agreement will be governed by the laws of the State of California and the United States including U S Copyright laws Entire Agreement This Agreement constitutes the sole and exclusive agreement between the parties concerning the subject matter hereof Table of Content Chapter 1 About DemonNAS Filer for Business 2 0 scssssssssseeeres 1 Specifications aere ovens AEE E EE E E R a E 1 DemonNAS Filer for Business Resources EEN 2 DemonNAS Fil r Utility CD sree aaee a EE cued EE debe E EA EE EN E EVESEN EAEE 2 DemonNAS Filer for Business User s Guid isnprisretye perier ii its sei E ENE TAEA N 4 Chapter 2 Setting up the NAS Server ssssassssnnununnununnnnnnunnnnunnunnnunnnnunnunnnnnnnnnnnnnn 5 Befort EAR 5 DCU I DAOS ETETE SETO ETET E TOETS EA 5 InputServer P mantal ag eege Eeer EESE E 9 Chapter 3 Quick Configuration s s essusnnnnnnnrurnrunnnnnrurnrunnennrnnnnnnnnnnnennnnnnnnnn na 10 Entet the root password etiereegrere erer Seeerei eege Geer 10 Server Configuratii ee dee SES 11 Basic Server Configuration sriain a rian i RA AE A EEN 11 LEAN Pott ioa neee tran a a N AE SE E A E E 12 Enter the system date and Meee i ETENEE ER OE EE EE EGE N N 13 e ENEE 14 Entera recipient for Nuh Calin E 15 C
141. rs cannot change their Account name and Full name only the administrator can make the changes for them When adding the NAS server into a Windows or UNIX NIS domain Windows domain or NIS server accounts are not able to modify their personal details through Storage Manager If these users need to change some personal details such as the passwords or e mail please contact the system administrator of the Windows domain or NIS server DemonNAS Filer for Business 2 0 User s Guide 91 Chapter 4 Using Storage Manager In addition after setting up the network configuration the system administrator or users can run DemonNaAS Filer Assistant and click on the Map Drive button to connect all shared folders with access privileges as network drives Please pull down the path column to find the accessible shared files on the NAS server Map Network Drive Windows can help you connect to a shared network folder and assign a drive letter to the connection so that you can access the Folder using My Computer Specify the drive letter For the connection and the Folder that you want to connect to Drive R D Folder MWWA5001 public1 Browse Example server share IV Reconnect at logon Connect using a different user name Create a shortcut to a Web folder or FTP site DemonNAS Filer for Business 2 0 User s Guide 92 Chapter 5 Using DemonNAS Filer Backup Chapter 5 Using DemonNAS Filer Backup as Dew
142. ry when reading the data the system will still generate the correct data by calculating the RAID consistency or RAIDS parity from other disk s and map the data to a reserved space Any request for the data in the future will be redirected to the mapped space TIP DemonNAS Filer for Business 2 0 provides the following 2 hard disk graphics to represent the difference when bad sectors occur on different partitions This graphic appears when bad sectors occur on data 3 partition For the server model that doesn t support DOC DOM CF 1 For the server model that doesn t support DOC DOMICF the operating system is installed on the system partition on which DBSR is not available this graphic appears when bad sectors occur on the system partition for at this time this partition will be marked as crashed 2 In addition when the reserved space to save mapped bad sectors on the swap partition is consumed to the limit this graphic will also appear For the server model that supports DOC DOM CF 1 This graphic appears when the reserved space to save mapped bad sectors on the system partition or the swap partition is consumed to the limit 4 System log This page shows the system log Storage Manager log the connection status log and Current connection DemonNAS Filer for Business 2 0 User s Guide 20 Chapter 4 Using Storage Manager for Busiseus D Denes tener Eepgen HEEN Server Configuration
143. s Volume VOL_ID on HOSTNAME is in normal working condition The volume VOL_ID on HOSTNAME is in normal working condition Use Volume Management on the following site to check the volume status The spare space of volume VOL_ID on SJHOSTNAME has been put online Because part of volume VOL_ID on YHOSTNAME is damaged The spare space of volume VOL_ID has been put online Use Volume Management on the following site to check the volume status Administrator Volume VOL_ID on HOSTNAME is set as crashed HOSTNAME failed to create RAID due to either disk failure or hot swapping The system has set the status of this volume as crashed Please go to Volume Management on the following site to check the volume status YHTTP_URL Sincerely COMPANY_NAME Administrator The Volume VOL_ID on Dear user HOSTNAME needs to be repaired Because the parity building is not complete Volume VOL_ID may have incorrect parities To ensure the system s stability all the services on this volume are suspended Please go to DemonNAS Filer for Business 2 0 User s Guide 163 Appendix 7 Email notification list Volume Management on HTTP_URL to repair this volume manually or you reboot the machine so that system will fix this volume automatically Sincerely YJCOMPANY_NAME Administrator File System checking for lume Dear user VOL_ID is successful File System checking for Volume
144. s Append Data 7 WACHT Write Extended Attributes CN Network Setup Use Network Setup to set the network types supported by the NAS server The default set ting allows for simultaneous use of Windows UNIX and Mac networks You may change the defaults according to your needs Windows Network The system administrator can choose to enable Windows networking so that the Windows clients can access the shared folders of the NAS server To do so Select Enable Windows networking and then select Workgroup or Domain below If Workgroup is selected type the workgroup to join in the Workgroup field and then press Apply DemonNAS Filer for Business 2 0 User s Guide 55 Chapter 4 Using Storage Manager If Domain is selected type the Windows domain name in the Domain field in the Account name and Password fields type in the authentication data of the Windows account that belongs to the Administrator group and then click Apply to complete Please note that in the Domain field you can type a fully qualified domain name up to 63 characters or NetBIOS domain name up to 15 bytes Applying Windows domain Privilege Settings After the server has successfully joined in a Windows domain a new tab will appear on the Security Setup Account Setup screen called Windows Domain Accounts containing a copy of all user accounts For setup instructions see Security Setup gt Account Setup gt Windows Domain Accounts
145. s public rW datakey volume1 public 1 The first column is the mount point and the second column represents the mounting parameters The third column shows the NFS file system in use For example if users of UNIX clients want to access the files in usr local usr local will automatically link to dogfood volume 1 programs based on auto direct The other database auto_home can have different links according to different user names Its format is User name File system sysadmin dogfood volumel homes sysadmin justind dogfood volume 1 homes justind anneli datakey volume 1 users anneli jiem dadakey volume 1 users amp Assume that etc passwd the file holding the user accounts on the NIS server has the following content DemonNAS Filer for Business 2 0 User s Guide 141 Appendix 3 UNIX access to the NAS server sysadmin x 1000 500 System Administrator home sysadmin bin tcsh justind x 1001 500 Justin Deng home justind bin tcsh anneli x 1002 500 Anne Li home anneli bin tcsh jiem x 1003 500 Jiem Deng home jiem bin csh When the user sysadmin logs in to the UNIX clients he will enter his default home directory home sysadmin according to etc passwd Due to the auto_home database home sysadmin will be automatically mounted to dogfood volume1 homes sysadmin With auto_home the administrator can easily allocate hard disk space to users When the NAS server dogfood is out of space the newly added or so
146. s Control List Support for Windows Mac and UNIX clients New Log Mechanism rotate able sortable download able and more understandable Network Time Protocol NIP Support DemonNAS Filer for Business 2 0 User s Guide 1 Chapter 1 About DemonNAS Filer for Business 2 0 Unicode Account Group Shared Folder File F older Names Support Japanese Machine Dependent Characters Support protocol pp protocol Other Features DemonNAs Data Replicator offers automatic near real ime eas clients to DemonNAS Filer Traditional Chinese English German French Italian Spanish Simplified Chinese Japanese Korean DemonNaAS Filer for Business Resources DemonNAS Filer Utility CD This CD provides two utility programs DemonNAS Filer Assistant and DemonNAS Data Replicator DemonNaAS Filer Assistant er DewaNAS Filer ASSISLANI L oa Aor Derertta Fiet Finder Ip Fier Backup Select a yerver bon Ihe is babi i Sava Hamm IP Addsecs IP Save Ver Ze C bod sewer Prmarualy Menage Nap Drive Refresh Totalt serverisl found DemonNAS Filer Assistant integrates DemonNAS Filer Finder and DemonNaAS Filer Backup in one Windows program DemonNAS Filer Finder is designed for the system administrator and all Windows clients on the LAN and DemonNAS Filer Backupis designed for the system administrator DemonNAS Filer for Business 2 0 User s Guide 2 Chapter 1 About DemonNAS Filer for Business 2 0 o
147. s RAID The acronym RAID stands for Redundant Array of Independent Drives a method to combine a number of small inexpensive drives into an array which offers more functionality than a single large disk with comparable capacity while simultaneously taking advantage of the individual disks to increase the efficiency of the system In other words during the writing process data is split into segments and stored on multiple disks likewise during the reading process data is retrieved simultaneously from multiple disks in order to increase the access speed of the array RAID can also be configured to use part of the disk capacity for mirroring or redundant data thus preserving the integrity of the system in case one of the disks in the array fails DemonNAS Filer for Business supports the levels RAID 0 RAID 1 RAID 5 and RAID 5 with Spare described below Offers Striping a process where multiple disks are combined to form one virtual large disk but without safety measures Half of the disks are used for backup purposes the content of disk A is mirrored to disk B to assure data integrity The available storage space is only one half of total physical disk capacity This configuration includes a backup option It treats multiple disks as one virtual disk to increase access speed It uses parity mode to store redundant data on a space equal to the size of one disk for later data recovery The actual available storage space in a syste
148. s group If the system administrator uses this page to move a member from the guests group to the users group the account will automatically be removed from the guests group and vice versa However accounts belonging to guests or users group can be assigned to other groups including the predefined admins group or any other group set up by the administrator TIP When add multiple users to a workgroup in Windows 98 use a browser of IE5 5 or above for proper operation Deleting group members To remove amember from a group select the name from the list of members use Ctrl for multiple and Shift for continuous selection then click Remove TIP If a user is connected to the server while the administrator is modifying the user s security settings these changes will not be activated immediately but only after the user logs out and back in again Moving group members To move auser account to another group you should delete this account from the original group and then add it to the new group Rules for moving group members as follows Notes when moving group members Moving an account from the users to the guests group will remove the home folder of that account as well as its data Be careful in making this change Although the root account belongs to both the admins and the users group there is no home folder for this account Moreover the system administrator cannot move root account into the guests group The
149. s on it Please replace the hard disk as soon as possible Use Server Information on the following link to check the system status Administrator Initialization of disk DISK_ID on SHOSTNAME has failed The initialization of disk DISK_ID on HOSTNAME has failed It could result from a damaged disk or an empty tray Sincerely J COMPANY_NAME Administrator The space of Volume Dear user VERSION on HOSTNAME is reaching its The space of Volume VERSION on limit HOSTNAME is reaching its limit Please remove unnecessary files or add more disk capacity Please reserve at least 10 MB space on Volume VERSION for normal system operations otherwise the system will not be able to run properly Volume VERSION Total capacity DISK_SIZE GB Remaining capacity 7FREE_SPACE Administrator HOSTNAME Insufficient space on the newly added No DISK_ID hard disk The space on the newly added No DISK_ID hard disk on FHOSTNAME is insufficient to replace the used space of the removed hard disk on the same domain This could result in failure in automatic data volumes Should this situation occur please go to the Volume Management DemonNAS Filer for Business 2 0 User s Guide 160 Appendix 7 Email notification list page through the following link to rebuild the data with repair option HTTP_URL Sincerely COMPANY_NAME Administrator Disk DISK_ID on Dear user HOSTNAME has bad s
150. se manual configuration and fill out the related setting Filling out the column with a red star sign on the right is mandatory while filling out the column with the orange star is recommend by the system Please note For the administrator to be able to remotely log in the NAS server or the users log in the Web Browser page through the Internet HTTP please enter a valid external IP in the ZP address column If the NAS server supports more than one network card please go to Server Configuration gt Basic Configura tion after completion of Quick Configuration to continue setup of other network cards DemonNAS Filer for Business 2 0 User es Guide 12 Chapter 3 Quick Configuration Enter the system date and time De P Poer nez ite reve tes one re Phase one fe vue fex eddo kt a Ze Seet Use a 24 hour format to enter the system date and time as well as the correct time zone The NAS server will automatically adjust if daytime saving time DST is applicable to the selected time zone There is no need for extra setup To activate network time synchronization please choose Enable network time synchronization in the Period pull down menu choose the appropriate period and then fill out the hostname or IP in the Primary time server field If a spare time server is available fill out the hostname or IP in the Secondary time server field When the primary time server is not able to operate the NAS server will try to
151. se not to attach any restrictions i e unrestricted Default home volume If the newly created account belongs to Users group please select the volume in which its home folder will be saved er TIP If a user is online all the user privilegechanges under System privileges setting will not be effective at once but only after the user has logoff and login again DemonNAS Filer for Business 2 0 User s Guide 49 Chapter 4 Using Storage Manager Using Access Control List ACL Access control list is a new function under DemonNAS Filer for Business 2 0 While DemonNAS Filer for Business 1 1 only allows the system administrator to use privileges control on shared folder please refer to chapter 4 Security Setup Shared Folder Setup DemonNAS Filer for Business 2 0 allows users with proper privileges to make access right control on the shared folders and the files folders created on the shared folders DemonNaAS Filer for Business 2 0 allows users of different platforms to access the files simultaneously However different platforms themselves have different design of the access right control for files and folders please note the behavior on each platform when using the access control list provided by DemonNaAS Filer for Business 2 0 Basically the access control list design of DemonNAS Filer for Business 2 0 is to follow the rule of Windows Mac and UNIX platforms and in the succeeding section the corresponding relations be
152. server Verify these options and try again De Cannot connect to host xxxxxx KXX XXX XXX XXX This message indicates that the system could not connect to the SMTP server This may be due to one of the following reasons DemonNAS Filer for Business 2 0 User s Guide 130 Chapter 7 Troubleshooting i Network connection broken Check the network connection and try again ii SMTP server unavailable Confirm that the server is working properly iii SMTP server rejected the message Verify that the SMTP server does not filter out junk messages Contact the s ystem administrator or try using a different SMTP server Mail server connection failed This message indicates that the SMTP server has timed out and not responded within 30 seconds Verify that the SMTP server is working properly Send email error xxx This message indicates an unknown mail error Note the error code and contact the system manufacturer s representative Cannot create socket resource This message indicates that the system has insufficient resources to execute the mail send operation Reboot the server to correct the problem Cannot add multiple user Ids to a workgroup at a time Update the web browser to IE 5 5 or above Time synchronization failed to work If time synchronization failed to work after the time synchronization setting is configured please check If a hostname is entered in the Network time server column if yes try
153. st install the NAS server DemonNAS Filer Assistant will complete the IP configuration of the server and then automatically open a browser window to connect to the server The Quick Configuration page with basic configuration options will appear TIP 1 During setup watch the tips on the right hand side of the browser window or refer to this user guide for more information 2 This system only supports Microsoft IE 5 0 browsers or above Netscape or other browsers are not supported Enter the root password Since this is the first time using this system the system will prompt for changing the default root system administrator password Make a note of this password for future access to the NAS server DemonNAS Filer for Business 2 0 User s Guide 10 Chapter 3 Quick Configuration Tip The root password is very important in NAS server management The Administrator must memorize this password Should the password is lost the NAS server should be shipped back to the dealer for reinstallation In that case all the data on the server will be lost The password is case sensitive and up to 12 displayable characters can be entered including letters numbers signs and space etc However the password of root can not be empty After entering the password please confirm your choice by re entering it in the Confirm password field Server Configuration Basic Server Configuration System administrator can chan
154. stalled on the server If not install the hard disk onto the server and then reboot it Problems of the Hard Disks on the NAS Server Hard disk failure When purchasing models supporting hot swappable disks the failure of any hard disk in the system will be reported on the Storage Manager s Server Information gt Status page A notification will be sent to the system administrator who will only need to remove the broken disk without having to power down the system and replace it with a new one The system will automatically configure the new hard disk A Simple Span or RAID 0 volume that has no inherent safety measures so that if any hard disk is damaged all data in that volume will be lost In a RAID 1 or RAID 5 system if any hard disk is damaged after the new hard disk is added the system will automatically rebuild the disk and all the data on the volume while client access is not compromised during the rebuild phase Please note the following 1 The replacement disk should be a new and empty disk In the interest of smooth system operation and better performance try to use the same brand and disk model for all disks 2 Before inserting the new disk make sure its jumpers are correctly set DemonNAS Filer for Business 2 0 User s Guide 123 Chapter 7 Troubleshooting Hard disk rebuild failure The following reasons can cause a hard disk rebuilding operation to fail 1 The hard disk used to rebuild is d
155. stant for Windows will provide Suggest options but DemonNAS Filer Assistant for Mac OS X does not provide the option The system administrator should manually enter related data DemonNAS Filer for Business 2 0 User s Guide 149 Appendix 7 Email notification list Appendix 7 Email notification list Administrator Administrator Administrator Administrator Server JHOSTNAME temperature restored to normal Server Z7HOSTNAME temperature is a little high HOSTNAME temperature has reached critical limit Server HOSTNAME temperature restored to normal Dear user The temperature of the server YHOSTNAME has been restored to normal Use Toolkit gt LED Management on the following site to reset the LED HTTP_URL The server 7 HOSTNAME temperature is a little high CPU fans might not be working properly Please check the server immediately and power it down if necessary The server 7 HOSTNAME is excessively hot CPU fans might not be working properly Please check the server immediately and power it down if necessary Sincerely JCOMPANY_NAME Dear user The server S7HOSTNAME s temperature is reaching a critical point and is going to shut down automatically After normal temperatures have been restored restart the server and look for the cause of the problem Sincerely JCOMPANY_NAME Dear user The temperature of the server HOSTNAME has been restored to normal Si
156. t is able to connect with other AppleTalk servers If not the network settings of this Mac client are incorrect 3 Make sure the system administrator has enabled Apple networking connections over AppleTalk or TCP IP protocol and make sure the network adapter that belongs to the sub net where AppleTalk service is provided is working properly DemonNAS Filer Assistant for Mac OS cannot find the NAS server with Unknown status If the network of Mac client was set to DHCP 1 Please change to Fixed IP or 2 Change to Fixed IP first and then change back to DHCP If the network of Mac client was set to Fixed IP 1 Please change to DHCP or 2 Change to DHCP first and then change back to Fixed IP DemonNAS Filer for Business 2 0 User s Guide 127 Chapter 7 Troubleshooting Mac clients will not be able to save any single file larger than 2GB onto the NAS server This is due to the limitation of the system Cannot access files in a certain shared folder on the NAS server via Mac client s 1 Check if there is such a shared folder on the NAS server 2 Make sure the system administrator has enabled Apple networking connections over AppleTalk or TCP IP protocol 3 Make sure this account has authorized access to the shared folder 4 Check if the account used for logging into the Mac client also has a same name account on the NAS server and check if the password is correct 5 Make sure that the syste
157. ter fail other network adapters will take over the service The network adapters with broader bandwidth will take over first and for those with the same bandwidth the one that was joined in this team first has higher priority to take over the service Or if a network has more than two subnets system administrator can setup each network card separately into different subnet IP address to achieve the Load Balancing effect Please note 1 This system supports up to 3 network adapters and 3 subnets Besides Trunking or Fair over each network card IP addressin this system must be in different subnet thus when choosing network type through DHCP please make sure if the subnet has any DHCP server available for use Network adapters allocated to the same team mu st be configured as the same mode For example when there are totally 3 network adapters on the NAS server and the first one and second one are teamed as Trunking mode if the third network adapter is added to the team as Failover mode all network adapters will switch to the Failover mode regardless of their bandwidth When there are totally 3 network adapters on the NAS server and the first one and second one are teamed as Fail over mode if the third network adapter is added to the team as Trunking mode there will be two possible outcomes If these network adapters have the same bandwidth they will all be switched to Trunking
158. than one 1 copy of the E mbedded Software in machine readable form solely for archival back up purposes provided that such copy is labeled with the Axus Microsystems Inc copyright notice and other proprietary legends found on the original media You MAY NOT BR install the Embedded Software on any computer workstation or other equipment other than the NAS server RH install the Setup Utility and Backup Utilities on any computer workstation or other equipment other than yours your firm s M reverse engineer decompile disassemble or create derivative works based on the Setup Utility Backup Utilities or Embedded Software RH duplicate except to create one back up copy the Setup Utility Backup Utilities or Embedded Software modify translate the Setup Utility Backup Utilities or Embedded Software remove any proprietary notices labels or marks from the Setup Utility Backup Utilities or Embedded Software and a rent lend transfer or distribute the Setup Utility Backup Utilities or Embedded Software separately from the NAS server to any person without the written consent of Axus Microsystems Inc Disclaimer of Warranty Axus Microsystems Inc DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND WHATSOEVER WITH REGARDS TO THE SETUP UTILITY BACKUP UTILITIES AND THE EMBEDDED SOFTWARE PROVIDED HEREUNDER WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE INCLUDING THOSE FOR MERCHANTABILITY SATISFACTORY QUA
159. tically search and list all NAS servers running DemonNAS Filer on the LAN The Server Status column will show current status of the server When the message System is ready is shown in this column you can begin your setup OereatAS Filer Assistant i xj DewaNAS Filer Assistant About Domarkas Fier Finder DemarhihS Fier Bache T Select a eum kon Ihs fet balm i C Fod iene IP mams Menage Map Drew erer Totalt serverist found Suppose you want to set up a server called NASOO for the first time By default the system obtains the network configuration information through the DHCP server If the DHCP serv er does exist on the LAN its ZP Status will show DHCP referring that the NAS server has correctly received IP from DHCP server Please double click server NASOO or click the Manage button and DemonNAS Filer Assistant will automatically invoke the browser connect to the server s IP address and then start the Quick Configuration option of Storage Manager for the system administrator to setup basic information such as server group system access and network group etc for details please refer to Chapter 3 If there is no DHCP server on the LAN or the client that runs DemonNaAS Filer Assistant and the NAS server do not belong to the same subnet the JD Status column will show Unknown instead DemonNAS Filer for Business 2 0 User s Guide 6 Chapter 2 Setting up the NAS server TIP Ifthe
160. to enter the IP of the time server instead of the hostname or check if the DNS and gateway of the network adapter is properly entered If the configured network time server still exists If the configured network time server still works properly If the configured server still supports Network Time Protocol DemonNAS Filer for Business 2 0 User s Guide 131 Chapter 7 Troubleshooting Failed to add the NAS server to the Windows domain Ifthe NAS server cannot be added into the native mode Windows 2000 domain please check if the DNS setting of the domain controller is correct The following hyperlink on the Microsoft web site is a reference for the DNS setting http support microsoft com default aspx scid kb en us 260371 Problems Using UPS UPS configuration becomes invalid after the IP of the NAS server is changed If the UPS is configured as controlled by SNMP the administrator should update related UPS privilege on the UPS management page provided by the UPS manufacturer whenever the IP of the NAS server is changed so that the UPS will allow the NAS server to query the UPS status with the new IP Problems Using Local Tape Backup The NAS server can not find the tape drive If the tape drive has been turned on and operated properly yet after connecting to NAS server and clicking Local Tape Backup a warning message suggesting the device is not found appears In this case please check 1 The connection between the
161. ts on the local machine Windows and NIS server Three types of users can access a NAS server Local users with an account on the local machine Users with Windows domain accounts Users with accounts on a UNIX NIS server DemonNAS Filer for Business 2 0 User s Guide 34 Chapter 4 Using Storage Manager Local Accounts vant een sceweurse The system administra tor can setup accounts for Windows and Mac users on the NAS server the local machine When these clients attempt to access the NAS server they only need to enter their account name and password to gain access The system administrator can add modify and delete user accounts Account name is not case sensitive It can be up to 64 characters except for the following characters 1 Q lt gt I Besides the first character can not be minus sign and space and the la st character can not be space The password is case sensitive andcan consist of 0 to 12 displayable characters including letters numbers signs and spaces DemonNAS Filer for Business 2 0 User s Guide 35 Chapter 4 Using Storage Manager Default local accounts TIP The passwords for some clients such as Windows 98 clients are not case sensitive while the passwords for other clients such as Win NT 2000 UNIX andMac clients are Therefore please make sure the account passwords for the local machines are case sensitive so that they will be suitable for
162. tween the ACL of DemonN AS Filer for Business 2 0 and that of other platforms Windows mapping table ACL entry of Corresponding access right of DemonNAS Filer for Business 2 0 Windows stands for the entry is checked Full Control Write Extended Attributes Delete Subfolders and Files Delete Subfolders and Files DemonNAS Filer for Business 2 0 User s Guide 50 Chapter 4 Using Storage Manager DEES RR Read Permissions 8 ES Change Permissions Take Ownership Kaes Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files Delete Read amp Execute H is Read Permissions Change Permissions Take Ownership mz Traverse Folder Execute File ae List Folder Read Data Read Attributes Read Extended Attributes Create Files Write Data teamed Create Folders Append Data Write Attributes has Write Extended Attributes Kaal Delete Subfolders and Files SE Delete Geen Read Permissions Change Permissions Take Ownership ies Traverse Folder Execute File List Folder Read Data 7 Read Attributes iL i Read Extended Attributes 7 Create Files Write Data Create Folders Append Data Wre amus 18 Write Extended Auras Delete Subfolders and Fs J Dee o o
163. ved Please confirm and replace with a new disk Use Server Information on the following DemonNAS Filer for Business 2 0 User s Guide 158 Appendix 7 Email notification list site to check the system status COMPANY_NAME Disk DISK_ID on HOSTNAME is rebuilding Disk DISK_ID on 79 HOSTNAME is rebuilding Use Server Information on the following site to check the system status Disk DISK_ID on HOSTNAME has been rebuilt Disk DISK_ID on 7 HOSTNAME has been rebuilt Use Server Information on the following site to check the system status Rebuilding of disk DISK_ID on S7HOSTNAME has failed Rebuilding of disk DISK_ID on YHOSTNAME has failed Use Server Information on the following site to check the system status Disk DISK_ID on HOSTNAME is defective Disk DISK_ID on 7 HOSTNAME is defective Please tend to the problem and replace the Hard disk DISK_ID on HOSTNAME is working properly from an T O error Hard disk DISK_ID on HOSTNAME had an T O error but it is working properly now after server retrials If this existing event remains find out the cause as soon as possible or replace the hard disk Sincerely DemonNAS Filer for Business 2 0 User s Guide 159 Appendix 7 Email notification list OPN NANIER Hard disk DISK_ID on Dear user HOSTNAME has an I O error Hard disk DISK_ID on FHOSTNAME has an I O error This hard disk might have bad sector
164. will appear on this page containing all the users retrieved from the NIS server These accounts will directly apply the default quota set up for a new user in the Security Option page The system administrator can also set hard disk quota individually for each NIS domain account in the Quota Option page When adding new accounts on NFS clients some NFS clients automatically generate a corresponding group for each account We recommend the system administrator to disable this function since DemonNAS Filer for Business only supports a maximum of 128 user groups and the NAS server would therefore not be able to be integrated into the NIS domain if there are more than 128 user groups DemonNAS Filer for Business 2 0 User s Guide 41 Chapter 4 Using Storage Manager Group Setup User Group Default user groups Use this page to add modify or delete user groups DemonNAS Filer for Business allows up to 1 024 user groups including user groups on the local machine Windows domain and NIS server Group name is not case sensitive It can be up to 15 characters except for the following characters I 4 13 lt gt 7 l Besides the first character can not be minus sign and space and the last character can not be spaces The system includes three default groups 1 admins this is the system administrator group Only members of this group can change system settings root is the default member of this group 2
165. xtension prefix DemonNAS Filer for Business 2 0 User s Guide 114 Chapter 6 Using DemonNAS Data Replicator Recover files from the NAS server to Windows client Tag Management Select the Restore tab In the right column is the display of backup file directory in the NAS Server DemonNAS Data Replicator by default uploads Windows client files to the directory on the NAS server DR BACKUP client computer name the disk of the client computer The column on the right displays all subdirectories files in each directory Jk Demons AS Data Replicator 2 8 RE DemonNAS Data Replicator Sener SGemonNASwpublict Browse Help About Exil Bach Dee tag Piseerca Log ai ADemonNAS Sgbic echt dmnahaa 0 DA_BACKUP test2003 Kaatzen CANEC Defaut User og Document and IE LocaService d 3 Achnehaia B E A User WR Currert erann pi B Defaut User Dakta ht Ta Di 3 LocaServics CQ Netyokser LI vansock Restore To G Oiga nnert and Saling Bees C Manual z Browse Delete Select at the bottom of the page the destination of the restored files Path of your own mac hine Select files or file folders from the right hand column click the right mouse button click Restore in the browse function or click the Restore button at the bottom of the window When restoring an individual file you can only choose to restore by specific version and when restoring more than one file or file folder

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