TS2060 SS User Guide.ai - Enhance Technology, Inc.
Contents
1. tt Front 1 Security Key Lock 2 Hot swap HDDs Tray 3 Q14 4x2 5 Removable HDDs Enclosure optional 4 1S210 5 2 Removable HDDs Enclosure optional 5 Power LED 6 Alarm Mute Button Rear 7 ATX PS2 Power Supply 8 Auto Power Switch 9 RS232 VT100 ANSI Terminal Emulation 10 Web GUI Management Console 11 Power Switch 12 SFF8470 SAS Port 13 eSATA Ports for 1S210 and Q14 14 RAID Controller 15 RAID Controller LED ENHANCE TECHNOLOGY TS2060 SS Hard Disk Disk Installation If your system was purchased with capacity please skip this section and immediately go to next section If your system was purchased without disks install each disk into the provided disk trays and fasten using the supplied hdd screws Do not use any other mounting screws other than the ones provided with your system System or disk damage may occur if using non approved mounting hardware Disk Tray Figure 1 ES Figure 2 Disk tray Bottom view Disk Installation for Q14 If your system was purchased without Q14 please skip this section and immediately go to next section If your system was purchased with Q14 install each disk into the provided disk trays and fasten using the supplied hdd screws Do not use any other mounting screws other than the ones provided with your system System or disk damage may occu2. a Hardware RAID architecture This provides Introduction to SAS SFF8470 to SFF8088 Cable Types the best support for a wide range of host bus adapters HBAs Your TS2060 SS is equipped with industry standard SFF8470 SAS interface port Always follow your HBA installation procedure to ensure proper operation The correct cable type is detirmined by the HBA or RAID controller you have seleceted Usually on the storage end the type of connector is SFF8470 and on the host end HBA the type of connector is SFF8088 HBA Installation Figure 8 1 Touch the metal PCI slot covers on the back SFF8470 SAS of your computer to discharge any static electricity s GT R ime Lo kii R 2 Unplug ALL cables from your computer and remove ee a SSN the side access panel according to your system type SFF8088 Host end Connector View AML Do _ o I d a ry j k l i 3 Apple G5 users must first remove the deflector cover and place it on a clean safe surface NOTE Remember to replace the air deflector after you have finished installing your HBA A WARNING PCI SAS HBA SFF8470 Recieving Connector View HBA Installation Cont d Please follow your HBA driver installation notes to ensure operation amp hassle free configuration Connecting Your TS2060 Cable Connections Ensure that the connec
3. EN HANCE TS2060 SS UG v 1 1 Where Storage Begins EnhanceRAID TS2060 SS 2U 6 disk SAS Storage RAID Array for D2D D2D2T Backup Quick start guide www en ha nce tech com Copyright 2009 Enhance Technology Inc Proudly Assembled in the U S A TS2060 SS Welcome Thank you for choosing Enhance Technology Thank you for buying Enhance Technology TS2060 Series the ultimate D2D D2D2T All in One backup storage solution designed for high impact and high volume real time data backup and offline archive storage needs What is in the box Carefully unpack your TS2060 storage system and inventory the accessories according to your model type Hot swap Disk Trays Qty 6 Rack ear Mounting Kit Qty 2 Slide Rail Set Qty 2 LE HDD Mounting Hardware Qty 16 User Guide and CD Qty 1 Standard IEC Power Cable Qty 2 Unpack your TS2060 Unpack all components including the HDD mounting screws key sets and cables If you are missing any of the items mentioned above please contact your dealer or contact Enhance Technology at www enhance tech com TS2060 SS SAS Storage Array for D2D D2D2T Backup Quick start guide Understanding your TS2060 Learn and identify each component of TS2060
4. F REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH ENHANCE TECHNOLOGY PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS ENHANCE TECHNOLOGY DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA CONSUMER PROTECTION LAWS FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR IF DIFFERENT THEIR COUNTRY OF RESIDENCE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS Some countries states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary by country state or province This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place Enhance Technology th
5. anufactured from new or serviceable used parts and is at least functionally equivalent to the original product Enhance Technology may request that you replace defective parts with new or refurbished user installable parts that Enhance Technology provides in fulfillment of its warranty obligation A replacement product or part including a user installable part that has been installed in accordance with instructions provided by Enhance Technology assumes the remaining warranty of the original product or ninety 90 days from the date of replacement or repair whichever provides longer coverage for you When a product or part is exchanged any replacement item becomes your property and the replaced item becomes Enhance Technology s property Parts provided by Enhance Technology in fulfillment of its warranty obligation must be used in products for which warranty service is claimed When a refund is given the product for which the refund is provided must be returned to Enhance Technology and becomes Enhance Technology s properly EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only to hardware products manufactured by or for Enhance Technology that can be identified by the Enhance Technology trademark trade name or logo affixed to them The Limited Warranty does not apply to any non Enhance Technology hardware products or any software even if packaged or sold with Enhance Technology hardware Manufacturers suppliers or publishers other tha
6. e warrantor under this Limited Warranty is identified at the end of this document according to the country or region in which the product purchase took place ENHANCE TECHNOLOGY inc 2009 Enhance Technology Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of Enhance Technology Inc Every effort has been made to ensure that the information in this manual is accurate Enhance Technology is not responsible for printing or clerical errors Enhance Technology Inc 12221 Florence Ave Santa Fe Springs CA 90670 562 777 3488 www enhance tech com
7. n Enhance Technology may provide their own warranties to the end user purchaser but Enhance Technology in so far as permitted by law provides their products as is Software distributed by Enhance Technology with or without the Enhance Technology brand name including but not limited to system software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use Enhance Technology does not warrant that the operation of the product will be uninterrupted or error free Enhance Technology is not responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply a to damage caused by use with non Enhance Technology products b to damage caused by accident abuse misuse flood fire earthquake or other external causes d to damage caused by operating the product outside the permitted or intended uses described by Enhance Technology d to damage caused by service including upgrades and expansions performed by anyone who is not a representative of Enhance Technology or an Enhance Technology Authorized Service Provider e to a product or part that has been modified to significantly alter functionality or capability without the written permission of Enhance Technology fl to consumable parts such as batteries unless damage has occurred due to a defect in materials or workmanship or g if any E
8. nhance Technology serial number has been removed or defaced TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AS PERMITTED BY APPLICABLE LAW ENHANCE TECHNOLOGY SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF ENHANCE TECHNOLOGY CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY ENHANCE TECHNOLOGY IN ITS SOLE DISCRETION No Enhance Technology reseller agent or employee is authorized to make any modification extension or addition to this warranty EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW ENHANCE TECHNOLOGY IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPAT 222222ED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS O
9. puter power on your TS2060 first then power on your host computer Your array is now ready for RAID configuration in the Web GUI Connecting Your TS2060 Web GUI Connection Connect TS2060 Web GUI console to the host computer on the network with cross over cable or connect to the Ethernet switch with LAN cable then power on the system Web GUI Console Ethernet Switch WARNING To minimize the chance of electrical shock always follow proper safety rules when working with electrical materials Ja p Focus Figure 11 Figure 12 TS2060 SS SAS Storage Array for D2D D2D2T Backup ENHANCE TECHNOLOGY TS2060 SS Preparing TS2060 for Configuration After power on the power LED and hard disks LEDs will light up and your TS2060 will display a message showing the system is booting then change to Initializing mode for few seconds to check the system 0 0 0 1 System is booting up when turn on the power Opono System Booting O80808 2509006 O 0 0 0 0 0 2 RAID controller is initializing the system to check Initializing O2LO252 the hardware connection and memory This is NOT A OROROR initializing for the hard disks OOO O 0 0 o2 0252 3 The system has booted up successfully and showing 192 168 0 200 OLOL62
10. r if using non approved mounting hardware 2 5 Hard Disk oo 7 n amp Q14 Disk Tray DO QO Ge ad Q14 Disk tray Bottom view NOTE Push down to unlock Figure 3 Figure 4 TS2060 SS SAS Storage Array for D2D D2D2T Backup Quick start guide Disk Installation for 1S210 If your system was purchased without IS210 please skip this section and immediately go to next section If your system was purchased with IS210 install disk into the provided disk trays and fasten using the supplied hdd screws Do not use any other mounting screws other than the ones provided with your system System or disk damage may occur if using non approved mounting hardware Hard Disk G J NOTE Unlock the tray and pull the handle LJ Disk tray Bottom view Figure 5 Figure 6 Insert Disk Module After fastening each disk insert the disk trays in the open disk bay on your system Q14 and IS210 For added security your system is equipped with locking disk bays to prevent accidental or malicious disk removal g Gently press tray handle to insert HDD Figure 7 Gently press tray handle to insert HDD Lock the tray by turning the key lock CG ENHANCE TECHNOLOGY TS20600 SS Quick start guide SAS Interface Overview Your TS2060 SS features
11. rive for Windows OS 1 Click on Control Panel Performance and Maintenance Administrative Tools 2 Click on the Computer Management icon 3 Click on the Disk Management Icon 4 Right click on the new drive s icon in the right hand window 5 Select the Format option click yes in warning window 6 Type a name for the drive under volume label 7 Select perform quick format option 8 Click OK in format warning box 9 The drive will be formatted and available in My Computer and Windows Explorer Format Volume for Mac OS Please refer to your computer s documentation for detailed information on formatting and preparing volumes for use To format the drive for Mac OS 1 Go to the Applications folder on your system hard drive 2 Open the Utilities folder 3 Double click on the Disk Utility Program 4 Find the drive in the left hand window and select the drive 5 Click on the Partition tab 6 Under Volume Scheme select 1 Partition 7 Type a name for the drive in the box provided 8 Select Mac OS extended under the format options 9 Click on Partition in the Partition dialog box 10 The drive will be formatted and mounted on the desktop TS2060 SS SAS Storage Array for D2D D2D2T Backup Quick start guide Troubleshooting This section covers some common support questions If you are experiencing an urgent issue please contact your dealer or call 1 562 777 3488 ex 119 Connection Problems Always do
12. the system IP address on the LCD screen Enhance Technology 080808 O 0 0 Now you can login Web GUI to create a RAID Array for your TS2060 Figure 13 Login Web GUI To access Web GUI utility lanuch the web browser on your computer and enter the TS2060 s IP address in the address field Login Name admin Password 1234 Web GUI Sreen View NOTE By default the Web GUI s network connection type is set to Automatic configuration DHCP which should be kept only if your network supports DHCP or you are connecting through a dynamic IP address The TS2060 s IP address should be seen on the screen of the controller By default the IP address is 192 168 0 200 areas a queeng thal a Lae aed paani ari B a Padaan Beee beia h 1 92 1 68 0 200 8082020 Enhance Technology O80808 O 0 0 If you are required to use a permanent IP address you need to set a static IP address for the system Figure 14 Please refer to User Manual CD for detail infomation TS2060 SS SAS Storage Array for D2D D2D2T Backup Quick start guide Create a RAID Array You will be using the Quick Install function in the Web GUI to create a RAID and User Data Volume for your TS2060 NOTE The Quick Install function is designed for set up a single RAID level with a single User Data Volume If you want to configurate your system with multiple RAID levels with multiple User Data Volumes please learn from system User Man
13. tor is properly secured amp fastned Most commom issues are related to poor cable connection Do not force connector into place 1 Remove the PCI slot cover plate from an available PCI slot Consult your HBA or video capture card SFF8470 SAS Port SS toseuetnecad for recommended slot postions AY T in place eS 2 Install amp secure your PCI controller card into the slot and firmly press the card into place Port access opening 3 Close and replace the system panel A WARNING PCI slot esesee Figure 9 TS2060 SS SAS Storage Array for D2D D2D2T Backup ENHANCE TECHNOLOGY TS2060 SS Quick start guide Connecting Your TS2060 Cable Connections Cont d Ensure that all of the connectors are properly secured amp fastned Most commom issues are related to poor cable connection Do not force connector into place Thumb Screw SAS Connector ia SFF8470 Storage end Connector View SFF8088 Host end Connector View l PCI SAS HBA Opomin R c g gt Hn Host Computer Figure 10 Power On After connecting both data and Web GUI cables to your system and host com
14. ual CD for complete instructions RAID hewel 5 Step 1 Select Quick Install then choose the RAID Level desired After choosing the RAID level click NEXT i tn RADD S 0 16GB Het pr RABE GE 10 GE F Quick iestall f Shep Step 2 In this step the volume can be customized as needed Volume size Bus ID SCSI ID and LUN can be assigned specified numbers to be attributed to the volume The maximum volume size is shown as default The volume can only be less or equal to the number shown By default mae ket the Bus ID SCSI ID and LUN are set at 0 Click NEXT after desired volume size and IDs are set Volama alre GM Drie KAID O _ Step 3 Confirm if all the setting are correct then click Confirm to Voimme size 335 finish the setup ak 1 SSE EDS LUN mut oa m oe Daa _ Done A summary page with the User data volume will be shown A RAID 0 user data volume with the UDV name QUICK86975 named fe by the system itself with the total available volume size 222GB Figure 15 NOTE Depending on the capacity of your system The RAID array initialization process may take several minutes Please allow plenty of time for this process Never turn off your TS2060 while initializing the array ENHANCE TECHNOLOGY TS2060 SS Format Volume for Windows OS Please refer to your computer s documentation for detailed information on formatting and preparing volumes for use To format the d
15. uble check for loose cable connections or improperly seated disks if you experience problems where a disk or volume does not appear in your computer or you recieve an error message stating a disk missing when you have the drives configured as a RAID set 1 Disconnect the data cables and reconnect each cable one at a time ensuring each connector is screwed in securely on your system 2 Make sure the connector is properly secured on your HBA 3 Check your TS2060 IP s drive presence LEDs located on the front panel of the system If the LEDs are not lit remove the disk and reinsert the disk module If the problem persists please contact your dealer or contact Enhance s support department at support enhance tech com ENHANCE TECHNOLOGY Two 2 Year Limited Warranty WARRANTY COVERAGE Enhance Technology s warranty obligations are limited to the terms set forth below Enhance Technology as defined below warrants this Enhance Technology branded hardware product against defects in materials and workmanship under normal use for a period of TWO 2 YEARS from the date of retail purchase by the original end user purchaser Warranty Period If a hardware defect arises and a valid claim is received within the Warranty Period at its option Enhance Technology will either 1 repair the hardware defect at no charge using new or refurbished replacement parts or 2 exchange the product with a product that is new or w hich has been m
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