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JA1500 Appliance User Guide

1. 3 Junos Space Application Overview 4 Parts of the Junos Space JA1500 Appliance 4 JA1500 Appliance Front Panel 4 Mounting Brackets dg ge ae cache gee SE EN 5 CHASSIS e ka minit rep ntate denena nee Eea a SE 5 Hard DISKS e cite dine peer rusa a AXE E ste Gees 5 POMS i e EE 6 RAID Controller ospe reses astir EEN deed a cee dase ene dues de 6 SlatUS WED Sie ane EE EE 6 JA1500 Rear Panel 7 Cooling Systemi pee casi eta ote d EE eege ia H AC Power Switch 7 Power Supply zu sec dass dei phase diese dag de unb ga yi Understanding How Nodes Are Connected in a Fabric 8 NTP Time Source For Each JA1500 Appliance 9 Fabric Management OvervieW 1 eee rn 9 Single Node Functionality ccc cc ee eens 10 Multinode Functionality 0 0 0 0 assau aaea aeaaaee 11 Node Function Availability 13 Planning Planning for the Junos Space JA1500 Appliance 17 Rack Requirements and Specifications for a Junos Space JA1500 Appliance 17 Environmental Requirements for the Junos Space JA1500 Appliance 18 Power Requirements for a Junos Space JA1500 Appliance 19 Copyright O 2012 Juniper Networks Inc iii JA1500 Appliance User Guide Part 3 Chapter 3 Part 4 Chapter 4
2. If the JA1500 appliance includes two power supplies plug each power cord into a separate power circuit to ensure that the device continues to receive power if one of the power circuits fails Junos Space JA1500 Appliance Overview on page 3 Understanding How Nodes Are Connected in a Fabric Related Documentation Each Junos Space appliance physical or virtual that you install and configure is represented as a single node in the fabric You can add nodes without disrupting the services that are running on the fabric When you install and configure the first appliance Junos Space automatically creates a fabric with one node For each additional appliance you install and configure you must add a node to logically represent the appliance in the fabric You add nodes to the fabric from the Administration workspace in the Junos Space user interface Each node that you add to the fabric increases the resource pool for the node functions to meet the scalability and availability requirements of your network By default Junos Space automatically enables node functionality across the nodes in the fabric to distribute workload The nodes in the fabric work together to provide a virtualized resource pool for each of the node functions load balancer database and application logic In a fabric comprising two or more nodes Junos Space provides failover when a node functioning as the active server load balancer server or database server goes down
3. Removing and Installing a Hard Disk on page 65 Removing and Installing a Fan on page 67 Copyright 2012 Juniper Networks Inc PART 8 Index e Index on page 73 Copyright 2012 Juniper Networks Inc H JA1500 Appliance User Guide 72 Copyright 2012 Juniper Networks Inc Index A application Platform adding atin 59 C Configuring Junos Space USB Re 34 conventions MOCE ee xi iu Xi c stormer EC e ee TR EN xii contacting JTAC D documentation COMMENTS Orso ntt xii F fabric CONNECUONStatUS as a iie nap 50 CPU resource disk SDaCe ect ee re Ed high availability 13 management IP address 50 management Overview essent 9 memory F SOUrCR tnnt tnn tn tnnt 5 monitoring node status application logic A9 database 49 load balancer sese 49 multinode functionality see 11 NO nares nains 50 node serial nUMbEr n sse 5 oU 8 single node functionality 10 fan e DEE 67 EH 67 Copyright 2012 Juniper Networks Inc H hard disk iei ne terre 65 EH 65 J Junos Space software base application 58 hot pluggable applications 58 network application platform upgrading 59 upgrade highlights senes Upgrade sCenarlos leet le a upgrading before you begin M Manage Applications upgrading Junos Space Software 58 Manage Applications workspace Platform Upgr
4. 20 Installation Installing the Junos Space JA1500 Appliance 29 Table 9 Items in the JA1500 Appliance Shipping Container 29 Configuration Configuring the Junos Space JA1500 Appliance 41 Table 10 How Junos Space IP Addresses Function 44 Table 11 Fields for the Fabric Monitoring Inventory Panel 50 Copyright 2012 Juniper Networks Inc ix JA1500 Appliance User Guide x Copyright 2012 Juniper Networks Inc About the Documentation e Junos Space Documentation and Release Notes on page xi e Documentation Conventions on page xi Documentation Feedback on page xii e Requesting Technical Support on page xii Junos Space Documentation and Release Notes For a list of related Junos Space documentation see http www juniper net techpubs If the information in the latest release notes differs from the information in the documentation follow the Junos Space Release Notes To obtain the most current version of all Juniper Networks technical documentation see the product documentation page on the Juniper Networks website at http www juniper net techpubs Juniper Networks supports a technical book program to publish books by Juniper Networks engineers and subject matter experts with book publishers around the world These books go beyond the technical documentation to explore the nuances of network architecture deploym
5. By default Junos Space marks a particular node down and routes failover requests to the node that Junos Space designates as standby server Junos Space uses a heartbeat mechanism to check whether the nodes in the fabric are running When a node functioning as the active server fails the appliance crashes or stops sending heartbeats the node functioning as the standby server takes over all resources that were managed by the node functioning as active server Nodes in a Junos Space fabric rely on IP multicast messages to discover each other therefore ensure that IP multicast packets are reachable among all nodes in the Junos Space fabric To add manage and monitor the nodes in the fabric a Junos Space user connects to a single Web IP address The IP address of first active node and second standby node and the Web virtual IP address must all be in the same subnet The Web IP address must work on both the first and second node in the fabric When both nodes are in same subnet and the first active node goes down the second standby node becomes the active node and packets continue to be directed from the router to the Junos Space Web IP address and then to the second node However if the second standby node is configured in a different subnet from the first active node and the first node goes down the second node becomes the active node but because the Web IP address now points to adifferent subnet address packets originally dest
6. 12 3 The information in this document is current as of the date on the title page YEAR 2000 NOTICE Juniper Networks hardware and software products are Year 2000 compliant The Junos OS has no known time related limitations through the year 2038 However the NTP application is known to have some difficulty in the year 2036 END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of or is intended for use with Juniper Networks software Use of such software is subject to the terms and conditions of the End User License Agreement EULA posted at http www juniper net support eula html By downloading installing or using such software you agree to the terms and conditions of that EULA ii Copyright O 2012 Juniper Networks Inc Table of Contents Part 1 Chapter 1 Part 2 Chapter 2 About the Documentation 2 5 ee En saxa xx aus daa RE EET Ae e E Pa Xi Junos Space Documentation and Release Notes xi Documentation CONVENTIONS x ave rexit Redeem dc RI eO eme qd qu xi Documentation Feedback xii Requesting Technical Support 4 xii Self Help Online Tools and Resources xiii Openins a Case With EI ME uat elated aide ud pup UO ERG SERE REA OS xiii Overview Overview of the Junos Space JA1500 Appliance 3 Junos Space JA1500 Appliance Overview
7. Configuring the Junos Space JA1500 Appliance on page 33 Documentation Installing the Junos Space JA1500 Appliance in a Rack and Connecting the Cables on page 31 Upgrading the Junos Space Software on page 58 Booting and Configuring the Junos Space JA1500 Appliance Follow these steps to start up the Junos Space JA1500 Appliance and install the Junos Space application and operating system The JA1500 Appliance must be installed in a rack turned on and connected to a console terminal running an emulation utility such as HyperTerminal To start a JA1500 appliance and install the Junos Space software follow these steps 1 Configure a console terminal or terminal emulation utility to use the following serial connection parameters 9600 bits per second e 8 bit no parity 8N1 8 e 1stop bit e No flow control Connect the terminal to the CONSOLE port using the console cable Copyright 2012 Juniper Networks Inc 33 JA1500 Appliance User Guide 3 Plug the power cord into the AC receptacle on the rear panel If the appliance has two power supplies plug a power cord into each AC receptacle 4 Plug the other end of the power cord into a wall socket If the appliance has two power supplies plug each power cord into a separate wall sockets The appliance is shipped with a version of the Junos Space software When the appliance is powered on the serial console displays diagnostic information before booting Whe
8. Foundation Portions of the GateD software copyright 1988 Regents of the University of California All rights reserved Portions of the GateD software copyright 1991 D L S Associates This product includes software developed by Maker Communications Inc copyright O 1996 1997 Maker Communications Inc Juniper Networks Junos Steel Belted Radius NetScreen and ScreenOS are registered trademarks of Juniper Networks Inc in the United States and other countries The Juniper Networks Logo the Junos logo and JunosE are trademarks of Juniper Networks Inc All other rademarks service marks registered trademarks or registered service marks are the property of their respective owners Juniper Networks assumes no responsibility for any inaccuracies in this document Juniper Networks reserves the right to change modify ransfer or otherwise revise this publication without notice Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks U S Patent Nos 5 473 599 5 905 725 5 909 440 6 192 051 6 333 650 6 359 479 6 406 312 6 429 706 6 459 579 6 493 347 6 538 518 6 538 899 6 552 918 6 567902 6 578 186 and 6 590 785 Junos Space Junos Space JA1500 Appliance Copyright 2012 Juniper Networks Inc All rights reserved Revision History December 2012 Juniper Networks Junos Space JA1500 Appliance Release
9. Part 5 Chapter 5 Part 6 Chapter 6 Safety Safety and Compliance for the Junos Space JA1500 Appliance 23 General Safety Guidelines and Warnings for the Junos Space JA1500 Keel Le EE 23 Fire Safety Requirements for the Junos Space JA1500 Appliance 24 Fire SUDDIESSION dues de d ae TERI T PY ee PEYad Y ea Pac dave ed 24 Fire Suppression Equipment 24 Installation Installing the Junos Space JA1500 Appliance 29 Unpacking the Junos Space JA1500 Appliance 29 Attaching Mounting Brackets to a Junos Space JA1500 Appliance 30 Installing the Junos Space JA1500 Appliance in a Rack and Connecting the Cables Le od Mend EE 31 Connecting a Console to a Junos Space JA1500 Appliance 33 Booting and Configuring the Junos Space JA1500 Appliance ER Booting and Configuring the Junos Space JA1500 Appliance from a USB le VE 34 Configuration Configuring the Junos Space JA1500 Appliance 41 Configuring Basic Settings for a Junos Space JA1500 Appliance 4 Understanding How Junos Space Uses Ethernet Interfaces ethO andeth3 44 Changing Network and System Settings for a Junos Space Appliance 45 Changing the Password 45 Setting Routing Option isses a earam bah Rh mr amd RR ea 46 Adding DNS Servers llis 46 Setting
10. Schedule the Add Fabric Node operation e Clear the Schedule at a later time check box the default to initiate the add node operation when you complete step 7 of this procedure Select the Schedule at a later time check box to specify a later start date and time for the add node operation CD NOTE The selected time in the scheduler corresponds to Junos Space server time but is mapped to the local time zone of the client computer Click Add to add the node to the fabric Copyright O 2012 Juniper Networks Inc 53 JA1500 Appliance User Guide 54 The node is added to the fabric and appears in the Junos Space user interface and database When you add a node the node functions are automatically assigned by Junos Space By default the first and second nodes added to a fabric perform all the following functions Database for processing database requests create read update and delete operations Load Balancer for processing HTTP requests from remote browsers and NBI clients Application Logic for processing back end business logic Junos Space service requests and data manipulation language DML workload device connectivity device events and logging By default the third node and all subsequent nodes added to a fabric perform only the Application Logic function Copyright O 2012 Juniper Networks Inc Upgrading Upgrading the Junos Space JA1500 Appliance Software on page 57 Copyright O 2012
11. Space JA1500 Appliance from a USB Drive on page 34 Unpacking the Junos Space JA1500 Appliance The Junos Space JA1500 appliance is shipped in a cardboard shipping container and is secured with foam packing material The container also includes an accessory box The items listed in Table 9 on page 29 are included in the JA1500 appliance box Table 9 Items in the JA1500 Appliance Shipping Container Component Quantity Junos Space JA1500 appliance chassis See Parts of the Junos Space JA1500 1 Appliance on page 4 Power cable 1 Mounting kits 2 RJ 45 to DB 9F cable with adapter 7 ft Console cable 1 7 foot blue Category 5e cable 2 Null modem serial cable 1 USB restore media Flash drive 1 Security Products Safety Guide 1 Copyright 2012 Juniper Networks Inc 29 JA1500 Appliance User Guide A CAUTION The JA1500 appliance is maximally protected inside the shipping container Do not unpack it until you are ready to begin installation A WARNING The dimensions of a JA1500 appliance are 17 72in x 17 26in x 3 5in 450mm x 438 4mm x 88mm and it weighs over 27 lbs approximately 12 2 Kg Use correct lifting technique when moving the appliance To unpack the appliance follow these steps 1 Move the shipping container to a staging area as close to the installation site as possible but where you have enough room to remove the system components 2 Position the container so that the arrows
12. Support Technical product support is available through the Juniper Networks Technical Assistance Center JTAC If you are a customer with an active J Care or JNASC support contract or are covered under warranty and need post sales technical support you can access our tools and resources online or open a case with JTAC JTAC policies For a complete understanding of our JTAC procedures and policies review the JTAC User Guide located at http www juniper net us en local pdf resource guides 7100059 en pdf Product warranties For product warranty information visit http www juniper net support warranty JTAC hours of operation The JTAC centers have resources available 24 hours a day 7 days a week 365 days a year xii Copyright O 2012 Juniper Networks Inc About the Documentation Self Help Online Tools and Resources For quick and easy problem resolution Juniper Networks has designed an online self service portal called the Customer Support Center CSC that provides you with the following features e Find CSC offerings http www juniper net customers support Search for known bugs http www2 juniper net kb Find product documentation http www juniper net techpubs e Find solutions and answer questions using our Knowledge Base http kb juniper net Download the latest versions of software and review release notes http www juniper net customers csc software Search technical bulletins for
13. available in the event of a fire in the vicinity of the equipment and that all local fire safety and electrical codes and ordinances be observed when installing and operating your equipment In the event of an electrical hazard or an electrical fire you should first turn power off to the equipment at the source Then use a TypeC fire extinguisher which uses noncorrosive fire retardants to extinguish the fire Fire Suppression Equipment 24 Type C fire extinguishers which use noncorrosive fire retardants such as carbon dioxide and Halotron are most effective for suppressing electrical fires Type C fire extinguishers displace oxygen from the point of combustion to eliminate the fire For extinguishing fire on or around equipment that draws air from the environment for cooling you should use this type of inert oxygen displacement extinguisher instead of an extinguisher that leaves residues on equipment Do not use multipurpose Type ABC chemical fire extinguishers dry chemical fire extinguishers The primary ingredient in these fire extinguishers is monoammonium Copyright O 2012 Juniper Networks Inc Chapter 3 Safety and Compliance for the Junos Space JA1500 Appliance phosphate which is very sticky and difficult to clean In addition in the presence of minute amounts of moisture monoammonium phosphate can become highly corrosive and corrodes most metals Any equipment in a room in which a chemical fire extinguisher has
14. before you begin the upgrade process See also Junos Space Software Upgrade Overview on page 57 Clear the Web browser cache before logging in to the upgraded Junos Space software You must log in as the default super administrator or system administrator to upgrade Junos Space Upgrading Junos Space Release 11 1 or 11 2 to Release 11 3 The Platform provides the running environment for all Junos Space applications so upgrading it causes operation interruption D NOTE When upgrading Junos Space from release 11 1 or 11 2 to release 11 3 the Network Application Platform and Service Now application are upgraded only Junos Space release 11 1 or 11 2 applications are disabled You must upgrade release 11 1 or 11 2 disabled applications to release 11 3 Do not add disabled Junos Space Release 11 1 or 11 2 applications using Platform gt Administration gt Manage Applications gt Add Application To upgrade Junos Space from release 11 1 or 11 2 to release 11 3 see Upgrading the Network Application Platform on page 59 Upgrading the Network Application Platform The Network Application Platform Platform provides the running environment for all Junos Space applications so upgrading causes operation interruption The Upgrade Network Application Platform action allows the administrator to upgrade the Network Application Platform independently from one version to another without installing other Junos Space applications Copy
15. connect to the appliance When you install and configure the first appliance Junos Space automatically creates a fabric with one node By default a fabric that consists of a single node provides complete Junos Space management functionality The following node functions are enabled for the node Load Balancer for processing HTTP requests from remote browsers and NBI clients Database for processing database requests create read update and delete operations Application Logic for processing Junos Space service requests and Data Manipulation Language DML workload device connectivity device events and logging D NOTE A fabric that comprises a single node provides no workload balancing and no backup if the appliance goes down Copyright 2012 Juniper Networks Inc Chapter 1 Overview of the Junos Space JA1500 Appliance Multinode Functionality As your network expands with new devices services and users you can add Junos Space appliances to handle the increased workload When you install and configure the first appliance Junos Space automatically creates a fabric with one node For each additional appliance you install and configure you must add a node to logically represent the appliance in the fabric Each node that you add to the fabric increases the resource pool for the node functions to meet the scalability and availability requirements of your network By default Junos Space automatically enables node
16. locks See Figure 15 on page 68 Figure 15 JA1500 Appliance Fan Installation When you replace the failed fan the cooling load is distributed back evenly across both fans the failure LED goes out and an the alarm silences Related Removing and Installing a Hard Disk on page 65 D tati ocumentation Removing and Installing a Power Supply on page 68 Removing and Installing a Power Supply Problem The JA1500 appliance ships with one AC power supply that is cold swappable You must remove a failed power supply and insert a new one while the main power is off The JA1500 appliance is upgradable to a redundant hot swappable dual power supply If the JA1500 appliance includes two power supplies plug each power cord into a separate power circuit to ensure that the device continues to receive power if one of the power 68 Copyright O 2012 Juniper Networks Inc Chapter 7 Troubleshooting the Junos Space JA1500 Appliance Hardware circuits fails If a power supply fails you can remove it while the other functioning power supply carries the full power load When a power supply fails the red Failure status LED lights on the front panel of the JA1500 appliance See Figure 16 on page 69 Figure 16 JA1500 Appliance Front Panel Status LEDs JUNIPer NETWORKS JUNOS SPACE SCH APPLIANCE OD JA1500 5 3 CIZA Power Hardware LED Fault LED o Hard disk Activity LED Solution Before you begin removing a po
17. logic Database Load balancer e NOTE For the third node and each subsequent node added to the fabric only the application logic functionality is enabled Copyright O 2012 Juniper Networks Inc Chapter 1 Overview of the Junos Space JA1500 Appliance Node Function Availability In a fabric comprising two or more nodes Junos Space provides failover when a node functioning as the active server load balancer server or database server goes down By default Junos Space marks a particular node down and routes failover requests to the node that Junos Space designates as standby server Junos Space uses a heartbeat mechanism to check whether the nodes in the fabric are running When a node functioning as the active server fails the appliance physically crashes or stops sending heartbeats the node functioning as the standby server takes over all resources that were managed by the node functioning as the active server Related Adding a Node in the Fabric on page 52 D tati ocumentaton Viewing Nodes in the Fabric on page 49 Copyright 2012 Juniper Networks Inc 13 JA1500 Appliance User Guide 14 Copyright 2012 Juniper Networks Inc PART 2 Planning e Planning for the Junos Space JA1500 Appliance on page 17 Copyright O 2012 Juniper Networks Inc JA1500 Appliance User Guide 16 Copyright 2012 Juniper Networks Inc CHAPTER 2 Planning for the Junos Space JAISOO Appliance e Rack Requirements a
18. menu enter 6 The submenu appears 2 If SSH is enabled enter option 2 Enable SSH 3 Type the password You see the following at the prompt Stopping sshd OK This action stops the SSH daemon process Running the Shell To run shell commands to debug Junos Space 1 From the Junos Space Appliance Settings menu enter 7 and follow the prompts Related Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 Documentation Viewing Nodes in the Fabric The Fabric Monitoring inventory page allows the administrator to view configuration and runtime information for each node in the Junos Space fabric You can also monitor the status of the database load balancer and application logic functions running on each node and identify nodes that are overloaded or down The Fabric Monitoring inventory page refreshes every 10 seconds by default e Changing Views on page 49 e Viewing Fabric Node Details on page 50 Changing Views You can display fabric monitoring in two views thumbnail and tabular By default fabric monitoring objects appear in thumbnail view In thumbnail view fabric monitoring appears as icons listed in descending order alphabetically by node name Each fabric has a node name Each node in the fabric is represented by a thumbnail which indicates whether the node is a JAI500 Junos Space Appliance JA1500 or a Junos Space Virtual Appliance Junos Space VA and the node functions database load
19. null modem serial cable into the CONSOLE port This cable was shipped with your appliance If you do not have this cable use any other null modem serial cable The basic hardware installation is now complete The next step is to connect the physical appliance to a console Connecting a Console to a Junos Space JA1500 Appliance on page 33 Attaching Mounting Brackets to a Junos Space JA1500 Appliance on page 30 Connecting a Console to a Junos Space JA1500 Appliance on page 33 Booting and Configuring the Junos Space JA1500 Appliance on page 33 Booting and Configuring the Junos Space JA1500 Appliance from a USB Drive on page 34 Copyright O 2012 Juniper Networks Inc Chapter 4 Installing the Junos Space JA1500 Appliance Connecting a Console to a Junos Space JA1500 Appliance To connect to a physical appliance for the first time you must attach your appliance to a console terminal running an emulation utility such as HyperTerminal To connect to console follow these steps 1 Configure a console terminal or terminal emulation utility to use the following serial connection parameters e 9600 bits per second e 8 bit no parity 8N1 1stop bit e No flow control Connect the terminal or laptop to the null modem serial or cable plugged into the JA1500 appliance console port The procedure allows you to install the Junos Space application and operating system on the JA1500 appliance Related Booting and
20. on page 5 e Ports on page 6 e RAID Controller on page 6 e Status LEDs on page 6 Mounting Brackets The JA1500 appliance includes front ears rear mounting rails for mounting in a 4 post standard rack and midpoint brackets for mounting in a 2 post 19 inch equipment rack Chassis The JA1500 appliance has a 2U rack mountable chassis The chassis includes the following Three 1TB hard disks in hot swappable RAID 5 array e One RAID controller e Four RJ 45 10 100 1000 Gigabit Ethernet ports e One RJ 45 serial console port e One USB interface Optional single IOC slot available for I O card expansion e One 250 watt cold swappable power supply with an AC power receptacle 1 optional dual redundant hot swappable power supply One AC power switch Two cooling fans Hard Disks The JA1500 appliance includes three hard disk drives in RAID 5 array The serial attached SCSI SAS hot swappable drives are externally accessible in field replaceable trays Copyright O 2012 Juniper Networks Inc 5 JA1500 Appliance User Guide providing component high availablilty If one drive fails the system recovers by hot swapping the failed drive which is automatically rebuilt The disks are labeled from left to right Disk O Disk 1 Disk 2 Front panel LEDs indicate drive activity and failure Ports The JA1500 Appliance includes the following ports e FourRJ 4510 100 1000 Mbps network ports using an Intel Gigabit E
21. relevant hardware and software notifications https www juniper net alerts Join and participate in the Juniper Networks Community Forum http www juniper net company communities Open a case online in the CSC Case Management tool http www juniper net cm To verify service entitlement by product serial number use our Serial Number Entitlement SNE Tool https tools juniper net SerialNumberEntitlementSearch Opening a Case with JTAC You can open a case with JTAC on the Web or by telephone Use the Case Management tool in the CSC at http www juniper net cm Call 1 888 314 JTAC 1 888 314 5822 toll free in the USA Canada and Mexico For international or direct dial options in countries without toll free numbers see http www juniper net support requesting support html Copyright 2012 Juniper Networks Inc xiii JA1500 Appliance User Guide xiv Copyright 2012 Juniper Networks Inc PART 1 Overview e Overview of the Junos Space JA1500 Appliance on page 3 Copyright O 2012 Juniper Networks Inc JA1500 Appliance User Guide 2 Copyright 2012 Juniper Networks Inc CHAPTER Overview of the Junos Space JAISOO Appliance e Junos Space JA1500 Appliance Overview on page 3 e Parts of the Junos Space JA1500 Appliance on page 4 Understanding How Nodes Are Connected in a Fabric on page 8 e NTP Time Source For Each JA1500 Appliance on page 9 e Fabric Management Overview on page 9
22. the System Time 46 REMIEVINE LOSS atau 42 6 ue ubt de v ir paure dE dr quf uda 47 Configuring S CUNEV x uec cubiat a velace aco vernos paa og e Be e gents e pur evaded 48 Runnine the Shell uso pH cea SRI a em paie Pared PROP oat se qan 49 Viewing Nodes Intbetabric eee ene eee 49 Changing VIEWS EE doiie dites de 49 Viewing Fabric Node Details 50 Adding a Node in the Fabric 52 Adding aod 52e g Sonde not bo EX Eo P pud puo DRE ON sade 53 Upgrading Upgrading the Junos Space JA1500 Appliance Software 57 Junos Space Software Upgrade Overview 57 Upgrading the Junos Space Software 58 Junos Space 11 3 Release Highlights 58 Before YOUIBESIN sia once opes es eure te uere eed des tede aed em Avene ete 59 Upgrading Junos Space Release 11 1 or 11 2 to Release 11 3 59 Upgrading the Network Application Platform 59 Copyright 2012 Juniper Networks Inc Table of Contents Part 7 Troubleshooting Chapter 7 Troubleshooting the Junos Space JA1500 Appliance Hardware 65 Removing and Installing a Hard Disk 65 Removing and Installing a Fan 67 Removing and Installing a Power Supply 68 Part 8 Inde
23. the first and second nodes and the virtual IP VIP address for the fabric must be in the same subnet You must be able to route multicast packets through all nodes in the fabric You must configure the same Network Time Protocol NTP servers on all nodes in the fabric You must ensure that all nodes are running the same software release version f the new node is a virtual appliance you must ensure that the first and second nodes are hosted on two separate VMware ESX servers to ensure failover support 52 Copyright O 2012 Juniper Networks Inc Adding a Node Chapter 5 Configuring the Junos Space JA1500 Appliance e NOTE Where the Junos Space Virtual Appliance documentation references ESX server you can use either the ESX server version 3 5 or later or the ESXi server version 4 0 or later Adding a Node on page 53 You can add one or more nodes to the existing Junos Space fabric but you can add only one node at a time To add a node to the Junos Space fabric k 2 From the taskbar select the Administration workspace From the taskbar select the Manage Fabric icon From the taskbar select the Add Fabric Node task The Add Fabric Node screen appears Administration Add Fabric Node W Schedule at a later time Note Please m node No new In the Name field enter a name for the node In the IP address field enter the IP address of the Junos Space appliance or virtual appliance
24. wait Junos Space Appliance Settings Menu 1 gt Change Password 2 gt Set Routing 3 gt Set DNS Servers 4 gt Change Time Options 5 gt Retrieve Logs 6 gt Security 7 gt Debug run shell Q gt Quit R gt Redraw Menu Choice 1 7 OR 14 Type 7 to run the shell You see the following Password root junos space 0256122008000008 ls anaconda ks cfg install log install log syslog root junos space 0256122008000008 df h Filesystem Size Used Avail Use Mounted on dev sdal 3 8G 1 36 2 4G 34 dev mapper jmpvgnocf lvvar 1 8T 316M 1 7T 1 var tmpfs 4 0G 0 4 0G 0 dev shm root junos space 0256122008000008 jmp setup Welcome to the Junos Space Network Settings Utility Initializing please wait Junos Space Appliance Settings Menu 1 gt Change Password 2 gt Set Routing Copyright 2012 Juniper Networks Inc 43 JA1500 Appliance User Guide 3 gt Set DNS Servers 4 gt Change Time Options 5 gt Retrieve Logs 6 gt Security 7 gt Debug run shell Q gt Quit R gt Redraw menu Choice 1 7 QR 15 Type Q to quit The configuration of the JA1500 Appliance is now complete D NOTE To log in to the Junos Space user interface from a Web browser See the Junos Space Network Application User Guide Related Understanding How Junos Space Uses Ethernet Interfaces ethO and eth3 on page 44 Documentation Understanding How Junos Space Uses Ethernet Interfaces ethO and eth3 Junos Space is de
25. wider than the appliance s mounting brackets which measure 19 in 48 2 cm from outer edge to outer edge Use approved wing devices to narrow the opening between the rails as required e Ensure that the spacing of rails and adjacent racks allow for the proper clearance around the appliance and rack Copyright 2012 Juniper Networks Inc 17 JA1500 Appliance User Guide Table 3 JA1500 Appliance Rack Requirements continued Rack Requirement Guidelines Rack connection e Secure the rack to the building structure to building If earthquakes are a possibility in your geographical area secure the rack structure to the floor e Secure the rack to the ceiling brackets as well as wall or floor brackets if maximum stability is required One pair of mounting brackets is supplied with the appliance The holes in the mounting brackets are spaced at 1 U 175 in or 4 445 cm so the appliance can be mounted in any rack that provides holes spaced at that distance The outer edges of the mounting brackets extend the width of the chassis to 19 in 48 2 cm and the front of the chassis extends approximately O 5 in 1 27 cm beyond the mounting brackets The spacing of rails and adjacent racks must also allow for the clearances around the appliance and rack Related Environmental Requirements for the Junos Space JA1500 Appliance on page 18 D mentation SECHER Power Requirements for a Junos Space JA1500 Appliance o
26. 6 on page 11 shows all functions enabled on a fabric comprising one node Figure 6 Functions Enabled on Fabric Containing One Node Application lagic Database Load balancer 904005 JUNOS device Copyright 2012 Juniper Networks Inc n JA1500 Appliance User Guide Second node When a second node is added to the fabric the first node functions as the active load balancer server and active database server and the second node functions as the standby load balancer server and standby database server The load balancer and application logic node functions provide scalability and high availability The database node function on the second node provides high availability only Figure 7 on page 12 shows the functions enabled on a fabric comprising two nodes Figure 7 Functions Enabled on Fabric Containing Two Nodes Application logic Database 9040068 Load balancer JUNOS devica Third and subsequent nodes Only the application logic functionality is enabled on the third node to provide equal distribution of device connections and user requests across all nodes and to route device related operations to the node to which the device is connected The application logic functionality provides both scalability and high availability Figure 8 on page 12 shows the functions enabled on a fabric comprising three nodes Figure 8 Functions Enabled on Fabric Containing Three Nodes Application
27. AC resolves cases and provides the customer proactive information to minimize future problems Allow network engineers to provide enterprise services like break fix and truck roll of networking gear and to quickly deploy networking gear in large number of branch Offices accurately and easily Allow security designers to design and provision the security aspect of the network and enable large enterprise customers to rapidly deploy firewalls and VPNs Other proprietary OEM and third party application will be developed in subsequent Junos Space releases The Junos Space Platform Administration Manage Application workspace allows the administrator add upgrade and delete applications Parts of the Junos Space JA1500 Appliance on page 4 Parts of the Junos Space JA1500 Appliance The dimensions of the Junos Space JA1500 appliance are 17 72in x 17 26in x 3 5in 450mm x 438 4mm x 88mm Its front panel rear panel and LEDs are described in the sections that follow JA1500 Appliance Front Panel Figure 2 on page 5 shows the front panel of the JA1500 appliance Copyright O 2012 Juniper Networks Inc Chapter 1 Overview of the Junos Space JA1500 Appliance Figure 2 JA1500 Appliance Front Panel Mounting bracket USB Disko Hard disk Disk 1 Disk 2 eo j Statue Consol Ethernet RAID Blank tray LEDs port ports and LEDs controller tor upgrade IO card Mounting Brackets on page 5 e Chassis on page 5 e Hard Disks
28. B port of the Junos Space JA1500 appliance Power on the appliance The boot menu appears After about one minute the BIOS menu appears C NOTE If the hard disk LEDs begin to flash at this point for more than a few seconds the appliance is booting from disk instead of the USB drive andis not loading the BIOS menu Ensure that the USB boot is at the top of the appliance boot priority order By default the boot order in the BIOS of the appliance prevents it from booting from a USB drive However you can access the menu and change the boot order by sending the DEL character three times as soon as you power on the appliance Press the DEL key three times as soon as the appliance powers on The BIOS setup appears and displays the appliance boot priority order Boot priority order 1 USB KEY CBM USB 2 0 USB 2 0 2 PCI SCSI ASR 5405 PCI E RAID 3 PCI BEV IBA GE Slot OBOO v1240 4 USB CDROM 5 ALL USB KEY 6 All USB CDROM 7 CF Card 8 SATA Port 1 If USB KEY CBM USB 2 0 USB 2 0 is not at the top of the list use the down arrow to select it and the lt gt key to move it to the top of the list Press the F10 key to save your changes and exit the BIOS setup After you have confirmed the BIOS setting power off the appliance Power on the appliance again The boot prompt displays the following menu To enter rescue mode type rescue serial lt ENTER gt or rescue kvm lt ENTER gt To boot from local type
29. Enter the new nameserver in dotted decimal notation Repeat Step 1 through Step 3 to add another DNS server Setting the System Time 46 When you configure each Junos Space appliance or virtual appliance with an NTP server you ensure that if the first node which is used to synchronize time for all nodes in the fabric goes down all other nodes in the fabric remain synchronized To ensure this behavior all nodes in a fabric must use the same external NTP source that you configure for the first appliance Copyright O 2012 Juniper Networks Inc Chapter 5 Configuring the Junos Space JA1500 Appliance e NOTE When an NTP server is enabled on the first node in the cluster all other nodes are synchronized with the NTP server time However to ensure time synchronization across all nodes in a fabric in the event of failover all nodes in a fabric should be configured using the same NTP server To change time options for an appliance 1 From the Junos Space Appliance Settings menu enter 4 at the prompt 2 Enter 2 to set NTP servers NTP servers automatically set the system clock based on external time sources 3 Enter one of the following values at the prompt 1to enable or disable NTP 2to add an NTP server The remaining numbered options let you remove an NTP server from the list 4 Follow the prompts to enable set or delete the NTP servers and return to the main menu Retrieving Logs To retrieve system log file
30. JU Per NETWORKS Junos Space JAI500 Appliance User Guide Published 2012 12 10 Revision 1 Copyright 2012 Juniper Networks Inc Juniper Networks Inc 1194 North Mathilda Avenue Sunnyvale California 94089 USA 408 745 2000 www juniper net This product includes the Envoy SNMP Engine developed by Epilogue Technology an Integrated Systems Company Copyright 1986 1997 Epilogue Technology Corporation All rights reserved This program and its documentation were developed at private expense and no part of them is in the public domain This product includes memory allocation software developed by Mark Moraes copyright 1988 1989 1993 University of Toronto This product includes FreeBSD software developed by the University of California Berkeley and its contributors All of the documentation and software included in the 4 4BSD and 4 4BSD Lite Releases is copyrighted by the Regents of the University of California Copyright 1979 1980 1983 1986 1988 1989 1991 1992 1993 1994 The Regents of the University of California All rights reserved GateD software copyright 1995 the Regents of the University All rights reserved Gate Daemon was originated and developed through release 3 0 by Cornell University and its collaborators Gated is based on Kirton s EGP UC Berkeley s routing daemon routed and DCN s HELLO routing protocol Development of Gated has been supported in part by the National Science
31. Juniper Networks Inc 55 JA1500 Appliance User Guide 56 Copyright 2012 Juniper Networks Inc CHAPTER 6 Upgrading the Junos Space JAIS00 Appliance Software e Junos Space Software Upgrade Overview on page 57 e Upgrading the Junos Space Software on page 58 Upgrading the Network Application Platform on page 59 Junos Space Software Upgrade Overview To upgrade Junos Space software for Juniper Networks physical and virtual appliances you upload the Junos Space image file to your existing fabric and perform the software upgrade from the Junos Space user interface When you perform an upgrade all appliances nodes in the fabric are upgraded with the new software To ensure a successful upgrade of your Junos Space appliances complete the following tasks Back up all your Junos Space data before you begin the upgrade process When upgrading a Junos Space virtual appliance perform a snapshot to save a copy of the current Junos Space software configuration of the appliance Ensure that the current Junos Space virtual appliance meets the memory requirement of the software to which you want to upgrade Download the Junos Space software image from the Juniper Networks software download Web site Complete the steps to upgrade your current Junos Space software to the latest software version See Upgrading the Junos Space Software on page 58 NOTE To perform the Junos Space upgrade you must log in as the de
32. Junos Space JA1500 Appliance Overview The Junos Space JA1500 appliance is a Juniper Networks dedicated physical hardware device that is engineered to provide the computing power and specific requirements needed to install and run the Junos Space application The JA1500 appliance all in one design makes the Junos Space application deployment simpler by giving administrators a turnkey solution You can power up a the JA1500 appliance make required configuration changes then start using the Junos Space application without concerning yourself with hardware and OS and application installation See Figure 1 on page 3 Figure 1 Junos Space JA1500 Appliance CG oo ON Anges hf t ES F a Aes 3 i ues 304000 The JA1500 appliance allows administrators to migrate from a strategy of one large server in the corner to distribute multiple servers based on load and geography You can combine Junos Space appliances in clusters for high availability or increased throughput The JA1500 appliance ensures that consistent infrastructure is deployed across an organization reducing complexity The JA1500 appliance means that only one vendor Juniper Networks supports integrated components reducing complexity The administrator can also deploy and run the Junos Space application as a virtual appliance The administrator can combine Junos Space appliances in clusters for high availability or increased throughput The administrator can create
33. NTP server before you add the first node to the fabric from the user interface Related Fabric Management Overview on page 9 D tati MSUIIERERMOT Understanding How Nodes Are Connected in a Fabric on page 8 Managing Nodes in the Fabric Fabric Management Overview You can deploy Junos Space appliances to create a fabric that provides the scalability and availability that your managed network requires as you add more devices services and users A Junos Space fabric comprises one or more IP connected nodes A node is a logical object that represents a single Junos Space JA1500 appliance or Junos Space virtual appliance its operating system and the Junos Space software that runs on the operating system Each Junos Space appliance or virtual appliance that you install and configure is represented as a single node in the fabric You can add nodes without disrupting the services that are running on the fabric When you add nodes to the fabric you can manage and monitor the nodes from the Administration workspace To add manage and monitor Copyright O 2012 Juniper Networks Inc 9 JA1500 Appliance User Guide nodes in the fabric a fabric administrator connects to a single virtual IP address See Figure 5 on page 10 Figure 5 Administrator Connects to a Single Virtual IP Address to Manage Fabric Nodes JUNOS devices Single Node Functionality When the fabric comprises a single appliance all devices in the managed network
34. Space 11 3 Release Highlights on page 58 e Before You Begin on page DO e Upgrading Junos Space Release 11 1 or 11 2 to Release 11 3 on page 59 Junos Space 11 3 Release Highlights The Junos Space Upgrade Release 11 3 includes Junos Space Release 11 3 Contents Network Application Platform Release 11 3 The platform provides the operating environment for Junos Space therefore upgrade using the Platform Administration gt Manage Application Upgrade Platform action Service Now Release 11 3 Service Insight Release 11 3 Available Hot Pluggable Applications The following applications are hot pluggable in Junos Space Hot pluggable applications mean that adding removing and upgrading occurs while Junos Space is still running and 58 Copyright O 2012 Juniper Networks Inc Before You Begin Chapter 6 Upgrading the Junos Space JA1500 Appliance Software without service interruption A hot pluggable application is packaged separately and has an separate image file for installing and upgrading Ethernet Design Network Activate QoS Design Security Design Release e Virtual Control Release Before you upgrade the Junos Space Software ensure that you are aware of the following Upgrading to Junos Space release 11 3 clears existing user preferences set using the User Preference global action icon at the right in the title bar of Application Chooser e We recommend that you Back up the Junos Space database
35. Status LEDS 67 Figure 14 JA1500 Appliance Fan Removal 68 Figure 15 JA1500 Appliance Fan Installation 68 Figure 16 JA1500 Appliance Front Panel Status LEDS 69 Figure 17 JA1500 Power Supply Removal 69 Figure 18 JA1500 Appliance Power Supply Installation 70 Copyright 2012 Juniper Networks Inc vii JA1500 Appliance User Guide viii Copyright 2012 Juniper Networks Inc List of Tables Part 1 Chapter 1 Part 2 Chapter 2 Part 4 Chapter 4 Part 5 Chapter 5 About the Documentation e me n te eee mens ee se os xi Table NOtIGe ICONS 40 22 2 06220 Gaie Pace Sede EE E dane mode ese eS xii Overview Overview of the Junos Space JA1500 Appliance 3 Table 2 JA1500 Appliance Front Panel LEDS 6 Planning Planning for the Junos Space JA1500 Appliance 17 Table 3 JA1500 Appliance Rack Requirements 17 Table 4 JA1500 Appliance Operation Environmental Requirements 18 Table 5 Environmental Requirements for Appliance Storage 19 Table 6 Network Environmental Requirements for the Appliance 19 Table 7 JA1500 Appliance AC Power Requirements 19 Table 8 JA1500 Appliance DC Power Requirements
36. Uses Ethernet Interfaces ethO and eth3 on page 44 NOTE The first and second appliance or virtual appliance that you configure in a cluster fabric must be in the same subnet 5 Enter a new subnet mask for interface ETHO and press Enter 6 Enter the default gateway as a dotted decimal IP address and press Enter 7 Enter the nameserver address in dotted decimal notation for interface ETHO and press Enter Copyright 2012 Juniper Networks Inc 41 JA1500 Appliance User Guide 8 Specify whether the Junos Space system will be added to an existing cluster f the appliance will be not be added to an existing node cluster or is the first node in the cluster Enter n when prompted Will this Junos Space system be added to an existing cluster Enter the IP address for Web access The IP address for Web access must be in the same subnet as the IP address for interface ETHO but must be a different IP address Enter the display name for this node This is the logical node name that Junos Space displays for the first node ina cluster f the JA1500 Appliance will be added to an existing node cluster enter y when prompted Will this Junos Space system be added to an existing cluster 9 Enter the IP address for the Web GUI and press Enter 10 Enter the display name for the node and press Enter 1 Enter the password for the cluster maintenance mode This is the password a maintenance mode administrator mu
37. a fabric of Junos Space appliances Junos Space virtual appliances or a combination of both appliances and virtual appliances Copyright O 2012 Juniper Networks Inc 3 JA1500 Appliance User Guide Junos Space Application Overview Related Documentation The Junos Space application running on a JA1500 appliance is a comprehensive platform for building and deploying applications for collaboration productivity and network infrastructure and operations management The Junos Space application provides a runtime environment implemented as a fabric of virtual and physical appliances The Junos Space Network Application Platform Platform provides effective tools for automating network operations including device discovery and management topology visualization device image deployment job management audit logging user administration and system administration System administration tasks include managing the Junos Space fabric which comprises one or more IP connected nodes database licenses applications troubleshooting and tagging Junos Space applications Allow service providers deliver secure connectivity services SCS over an MPLS network to their customers Automatically detect problems on Juniper Networks devices running Junos and scripts and proactively collects the troubleshooting information needed to diagnose and fix the issue Service Now allows operational personnel to open technical support cases with JTAC JT
38. adiNng 59 manuals COMMENTS e Te BEE xii N node OVETVIEW i ike ieee DURER E c aren aie 9 eelere 13 nodes how connected in Junos Space fabric 8 notice icons NTP server ee 9 D power ToOulrerente nus 19 power supply alarm 68 Ell 68 R removing eege 67 hard disk nn 65 power SUDDpIly eene 68 requirements DOWN CQ 19 73 JA1500 Appliance User Guide S safety guidelines and warnings g n raliste nee nains support technical See technical support T technical support contacting ITA text conventions defined troubleshooting fan fall te ineo hard disk failure power supply failure eee U upgrading Junos Space Platform W warnings general 74 Copyright 2012 Juniper Networks Inc
39. ard disk and install a new one 1 Place an antistatic bag on a flat surface 2 Attach the electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to the ESD point on the JA1500 appliance 3 Loosen the hard disk captive screws See Figure 11 on page 66 Figure 11 JA1500 Appliance Hard Disk Removal Loosen captive screws 9040521 4 Slide the hard disk tray out of the appliance 5 Putthe failed hard disk in the antistatic bag for return material authorization RMA 6 Remove the new hard disk from the antistatic bag 7 Insert the new hard disk into the JA1500 appliance and secure the two captive screws See Figure 12 on page 66 Figure 12 JA1500 Appliance Hard Disk Installation Tighten captive screws 9040527 The alarm silences and LED 2 starts blinking indicating the new hard drive is recovering RAID volume LED 2 stops blinking when the drive rebuilding is complete and normal operation is established Related Removing and Installing a Fan on page 67 D tati oe Removing and Installing a Power Supply on page 68 66 Copyright 2012 Juniper Networks Inc Chapter 7 Troubleshooting the Junos Space JA1500 Appliance Hardware Removing and Installing a Fan Problem The JA1500 appliance ships with two field replaceable fans that are hot removable and hot insertable You can remove and replace a fan without powering off the appliance or disrupting functions When a fan fa
40. are pointing up 3 Open the top flaps on the shipping container 4 Remove the accessory box and verify the contents against the parts inventory on the label attached to the container 5 Pull out the packing material holding the appliance in place 6 Read the General Safety Guidelines and Warnings document with particular attention to Chassis Lifting Guidelines 7 Remove the appliance from the shipping container 8 Verify the appliance chassis components received against the packing list Table 9 on page 29 provides an inventory of parts provided with a appliance 9 Save the shipping container and packing materials in case you need to move or ship the appliance later Related Attaching Mounting Brackets to a Junos Space JA1500 Appliance on page 30 D tati EES Installing the Junos Space JA1500 Appliance in a Rack and Connecting the Cables on page 31 Connecting a Console to a Junos Space JA1500 Appliance on page 33 Booting and Configuring the Junos Space JA1500 Appliance on page 33 Attaching Mounting Brackets to a Junos Space JA1500 Appliance To install your physical appliance in a rack you must attach mounting brackets to the appliance Your JA1500 appliance is shipped with front ears midpoint brackets rear mounting rails and mounting screws 30 Copyright O 2012 Juniper Networks Inc Chapter 4 Installing the Junos Space JA1500 Appliance The outer edges of the mounting brackets extend the w
41. balancer or application logic that run whether up or down on the appliance For example icons for the JA1500 Junos Space appliance and virtual appliance are shown Copyright O 2012 Juniper Networks Inc 49 JA1500 Appliance User Guide Appliance Type gt Junos Space VA Application Logic lt Load Balancer In tabular view fabric nodes appear in a table sorted by node name Each fabric is a row in the Fabric Monitoring table To change views 1 Navigate to Platform gt Administrator gt Manage Fabric The Manage Fabric page appears 2 Click a view indicator at the right of the Manage Fabric page title bar Viewing Fabric Node Details To view detailed runtime and status information for a node Double click a node in either thumbnail or tabular views The View Node Details page appears In Fabric Monitoring thumbnail view move the zoom slider to the far right Table 11 on page 50 describes the node information displayed in each column in the table and from the detailed view Table 11 Fields for the Fabric Monitoring Inventory Panel Field Description Node Name The logical name assigned to the node NOTE For the first node Junos Space uses the node name that the user specifies during the initial configuration of the Junos Space appliance physical or virtual For each subsequent node the user must specify a node name when adding the node to the fabric Management IP The IP addres
42. been discharged is subject to premature failure and unreliable operation The equipment is considered to be irreparably damaged NOTE To keep warranties effective do not use a dry chemical fire extinguisher to control a fire at or near a Juniper Networks appliance If a dry chemical fire extinguisher is used the unit is no longer eligible for coverage under a service agreement We recommend that you dispose of any irreparably damaged equipment in an environmentally responsible manner Related General Safety Guidelines and Warnings for the Junos Space JA1500 Appliance on Documentation page 23 Environmental Requirements for the Junos Space JA1500 Appliance on page 18 Copyright O 2012 Juniper Networks Inc 25 JA1500 Appliance User Guide 26 Copyright 2012 Juniper Networks Inc Installation Installing the Junos Space JA1500 Appliance on page 29 Copyright O 2012 Juniper Networks Inc 27 JA1500 Appliance User Guide 28 Copyright 2012 Juniper Networks Inc CHAPTER 4 Installing the Junos Space JAISOO Appliance Unpacking the Junos Space JA1500 Appliance on page 29 Attaching Mounting Brackets to a Junos Space JA1500 Appliance on page 30 Installing the Junos Space JA1500 Appliance in a Rack and Connecting the Cables on page 31 Connecting a Console to a Junos Space JA1500 Appliance on page 33 Booting and Configuring the Junos Space JA1500 Appliance on page 33 Booting and Configuring the Junos
43. de 38 Copyright 2012 Juniper Networks Inc PART 5 Configuration Configuring the Junos Space JA1500 Appliance on page 41 Copyright 2012 Juniper Networks Inc 39 JA1500 Appliance User Guide 40 Copyright 2012 Juniper Networks Inc CHAPTER 5 Configuring the Junos Space JAISOO Appliance e Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 e Understanding How Junos Space Uses Ethernet Interfaces ethO and eth3 on page AA Changing Network and System Settings for a Junos Space Appliance on page 45 Viewing Nodes in the Fabric on page 49 e Adding a Node in the Fabric on page 52 Configuring Basic Settings for a Junos Space JA1500 Appliance You must configure basic network and machine information to make your appliance accessible to the network To configure the startup settings of the JA1500 Appliance follow these steps 1 At the serial console login prompt type the default user name and press Enter The default user name for console access is admin 2 Atthe login prompt type the default password and press Enter The default password for console access is abc123 Junos Space prompts you to change your default password 3 Enter the default password then enter your new password All passwords are case sensitive You see passwd all authentication tokens updated successfully 4 Enter a new IP address for interface ETHO and press Enter See also Understanding How Junos Space
44. e Appliance to download the Junos Space USB bootable image The name of the downloaded image will be space version spinnumber img For example space 11 1R1 1 img 3 Convert and copy the ISO image to the USB drive 34 Copyright O 2012 Juniper Networks Inc Chapter 4 Installing the Junos Space JA1500 Appliance You can copy the ISO image to the USB drive in two ways e Using Win32 Disk Imager software for Windows users To create a bootable USB drive using the Win32 Disk Imager software follow these steps a Open the Win32 Disk Imager software to copy the Junos Space ISO image file to your USB drive The Win32 Disk Imager dialog box appears You can download the Win32 Disk Imager software for free from https launchpad net win32 image writer Click the browse icon and select the image file that you want to copy to the USB drive Verify that the device drive letter matches the chosen USB drive and click Write After creating the USB drive you need to set up the device laptop or PC and Junos Space appliance to accept the USB drive as the reinstall media For this the BIOS menu of the appliance needs to be modified You can modify the BIOS menu by creating a serial connection between the device laptop or PC and the Junos Space appliance To gain access to the BIOS menu you must use a terminal application such as Putty Hyperterm or SecureCRT to send a DEL character to the Junos Space appliance as s
45. ed safely in relative humidity range of 5 to 95 noncondensing Temperature The appliance can be stored safely in temperature range of 400 F to 158 F 40 C to 709 C Table 6 on page 19 lists the network environmental requirements for the appliance Table 6 Network Environmental Requirements for the Appliance Description Requirements IP addresses One IP address per appliance and one additional IP address for the common Web GUI Cables The network needs standard power cables with localized plugs for the US UK and Europe The network requires copper cables not fiber cables HA link None needed The switches are connected through the ethO interface Related General Safety Guidelines and Warnings for the Junos Space JA1500 Appliance on Documentation page 23 Rack Requirements and Specifications for a Junos Space JA1500 Appliance on page 17 Power Requirements for a Junos Space JA1500 Appliance on page 19 Power Requirements for a Junos Space JA1500 Appliance A JA1500 appliance can be powered by an AC and DC electrical supply Table 7 on page 19 shows the electrical power requirements for a JA1500 appliance with AC power supply Table 8 on page 20 showsthe electrical power requirements for a JA1500 appliance with DC power supply Table 7 JA1500 Appliance AC Power Requirements Item Requirement AC input voltage 90 to 264 VAC AC input line frequency 50 to 60 Hz AC current rating 60A Copy
46. ent and administration using the Junos operating system Junos OS and Juniper Networks devices In addition the Juniper Networks Technical Library published in conjunction with O Reilly Media explores improving network security reliability and availability using Junos OS configuration techniques All the books are for sale at technical bookstores and book outlets around the world The current list can be viewed at http www juniper net books Documentation Conventions Table 1 on page xii defines the notice icons used in this guide Copyright 2012 Juniper Networks Inc xi JA1500 Appliance User Guide Table 1 Notice Icons Icon Meaning Description Informational note Indicates important features or instructions Caution Indicates a situation that might result in loss of data or hardware damage Laser warning Alerts you to the risk of personal injury from a laser Warning Alerts you to the risk of personal injury or death Documentation Feedback We encourage you to provide feedback comments and suggestions so that we can improve the documentation You can send your comments to techpubs comments juniper net or fill out the documentation feedback form at https www juniper net cgi bin docbugreport If you are using e mail be sure to include the following information with your comments Document or topic name URL or page number e Software release version if applicable Requesting Technical
47. fault super administrator or system administrator Validate that the software is successfully installed by logging in to Junos Space selecting the Help icon to the right in the banner then clicking About in the side panel Copyright 2012 Juniper Networks Inc 57 JA1500 Appliance User Guide To view the version of the installed Junos Space software select the Help icon in the user interface banner and click on the About panel Upload the License Key that was sent to you when you purchased the Junos Space software upgrade Related Upgrading the Junos Space Software on page 58 D tati xul LL Upgrading the Network Application Platform on page 59 Upgrading the Junos Space Software Junos Space administrator can upgrade software for the JA1500 Junos Space appliance by downloading the Junos Space Upgrade image file from the Juniper Networks software download site onto the local client file system Once downloaded upload the Junos Space software to Junos Space using Platform Administration Manage Applications Upgrade Platform action Thereafter Junos Space upgrades the selected software When you perform an upgrade all appliances nodes in the fabric are upgraded with the new software A EE A CAUTION You cannot upgrade directly from Junos Space release 1 0 1 1 1 2 1 3 or 1 4 to release 11 3 Instead you must upgrade indirectly to Junos Space release 11 1 or 11 2 before upgrading to release 11 3 e Junos
48. functionality across the nodes in the fabric to distribute workload The nodes in the fabric work together to provide a virtualized resource pool for each of the node functions load balancer database and application logic The Junos Space node functions distribute workload across operating nodes according to the following load distribution rules Load Balancer When a node that functions as the active load balancer server is down all HTTP requests are automatically routed to the standby load balancer server that is running on a separate node Database When a node that functions as the active database server is down all database requests create read update and delete are routed to the node that functions as the standby database server Application Logic Device connections and user requests are distributed among the nodes and device related operations are routed to the node to which the device is connected Junos Space uses the following algorithm to ensure that the number of devices connected to a node does not exceed the threshold limit for each node Threshold Limit number of devices in database number of nodes running 2 The following workflow describes how the node functions are enabled across the fabric as nodes are added First node The load balancer database and application logic functions are enabled on the node Each node function provides both scalability and high availability Figure
49. idth of the chassis to 19 in 48 2 cm The spacing of rails and adjacent racks must also allow for the clearances around the appliance and rack The chassis and brackets are designed to allow front middle or rear mounting in a19 inch rack You need a Phillips screwdriver number 2 to mount the brackets To attach the mounting bracket to a physical appliance follow these steps 1 2 Related Documentation Place the physical appliance on a flat stable surface Align the mounting brackets along the front rear or center of a side panel of the physical appliance chassis depending on how you want to mount the appliance ina rack For example if you want to center mount the appliance align the mounting brackets along the center of the side panel Align the bottom hole in the mounting bracket with a hole on the side panel on the appliance chassis Insert one mounting screw provided in the accessory box shipped with the appliance into each of the two aligned holes Using the Phillips screwdriver tighten the screw to the chassis Ensure that the other holes in the mounting bracket are aligned with the other holes in the side panel Insert screws into the other holes in the mounting bracket aligned with the holes in the side panel and tighten the screws to the chassis using the Phillips screwdriver Unpacking the Junos Space JA1500 Appliance on page 29 Installing the Junos Space JA1500 Appliance in a Rack and Connec
50. ils the full cooling load switches to the remaining fan and the red Failure LED blinks on the JA1500 front panel and an alarm sounds See Figure 13 on page 67 Figure 13 JA1500 Appliance Front Panel Status LEDs JUniPer NETWORKS JUNOS SPACE EN APPLIANCE Chen JA1500 S 3 e o EIS o Power Hardware LED Fault LED o Hard disk Activity LED A CAUTION The JA1500 appliance should not run on one fan for an extended period of time Failed fans should be replaced as soon as possible Solution Before you begin removing a fan tray from a JA1500 appliance ensure that you have taken the necessary precautions to prevent ESD damage To remove a failed fan and install a new one 1 Place the antistatic bag or the antistatic mat on a flat stable surface 2 Attach the electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis 3 Press the latch to release the fan See Figure 14 on page 68 Copyright O 2012 Juniper Networks Inc 67 JA1500 Appliance User Guide Figure 14 JA1500 Appliance Fan Removal _ Press latch to release fan j ni tH LE H d aussi LE C mer CY 3 16 suam E LARS CX H 4 Pull the fan out of the chassis 5 Place the fan in the antistatic bag or on the antistatic mat placed on a flat stable surface 6 Remove the new fan from the antistatic bag 7 Insert the new fan until the latch
51. ined for first node will not be received by the second node Fabric Management Overview on page 9 Viewing Nodes in the Fabric on page 49 Copyright O 2012 Juniper Networks Inc Chapter 1 Overview of the Junos Space JA1500 Appliance Adding a Node in the Fabric on page 52 NTP Time Source For Each JA1500 Appliance To ensure consistent behavior among all nodes in a multinode fabric each node s time must be synchronized with every other node in the fabric When you configure each Junos Space JA1500 appliance with an NTP server you ensure that if the first node which is Used to synchronize time for all nodes in the fabric goes down all other nodes in the fabric remain synchronized To ensure this behavior all nodes in a fabric must use the same external NTP source that you configure for the first appliance NOTE By default Junos Space translates time so that the time displayed in the user interface corresponds to Junos Space server time but is mapped to the local time zone of your client computer The default system clock for a JA1500 appliance may not be precise enough for some networks To ensure time synchronization across all nodes in the fabric Juniper strongly recommends that you use the following guidelines Add an NTP server to the first virtual appliance during initial setup For each additional appliance add the same NTP server that you specified for the first appliance nm NOTE You must add the
52. l is when using Service Now e mail or SNMP notifications or when using Service Now through a proxy Additionally you can enable an SSH connection to the appliance SSH is enabled by default If SSH is disabled you can still connect to an appliance through the serial console To enable a firewall NOTE The firewall is enabled on the appliance by default 1 From the Junos Space Appliance Settings menu enter 6 The submenu appears 2 If the firewall option is disabled enter option 1 Enable Firewall 3 Type the password You see the following at the prompt Starting jmp firewall OK To disable a firewall 1 From the Junos Space Appliance Settings menu enter 6 The submenu appears 2 If the firewall is enabled enter option 1 Disable Firewall 3 Type the password You see the following at the prompt Flushing firewall rules OK Setting chains to policy ACCEPT filter OK Unloading iptables modules OK Stopping jmp firewall To enable SSH e NOTE SSH is enabled on the appliance by default 1 From the Junos Space Appliance Settings menu enter 6 The submenu appears 2 If SSH is disabled enter option 2 Disable SSH Copyright 2012 Juniper Networks Inc Chapter 5 Configuring the Junos Space JA1500 Appliance 3 Type the password You see the following at the prompt Starting sshd OK This action starts the SSH daemon process To disable SSH 1 From the Junos Space Appliance Settings
53. local lt ENTER gt To reinstall type reinstall lt ENTER gt boot Type reinstall and press the Enter key at the boot prompt to install the ISO image from the USB drive If no input is provided the appliance boots from the local disk by default After completing the installation the appliance powers down The reinstallation process should take 30 to 60 minutes Copyright 2012 Juniper Networks Inc Chapter 4 Installing the Junos Space JA1500 Appliance A WARNING This procedure overwrites your hard disk drive with a new factory default Junos Space installation No trace of the previous installation or configuration shall remain If you do not want to erase your system power off the device immediately 10 The next time you power on the appliance it boots with the Junos Space version you have selected and eventually prompts you for the default Username super and password juniper123 e NOTE Do not remove the USB drive until the reinstallation procedure is complete and the appliance is powered off Follow the instructions at Configuring Basic Settings for a Junos Space JA1500 Appliance to configure basic Junos Space settings the next time you power on the appliance Related Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 D tati ocumentanon Booting and Configuring the Junos Space JA1500 Appliance on page 33 Copyright 2012 Juniper Networks Inc 37 JA1500 Appliance User Gui
54. n 62 Copyright O 2012 Juniper Networks Inc Troubleshooting Troubleshooting the Junos Space JA1500 Appliance Hardware on page 65 Copyright O 2012 Juniper Networks Inc 63 JA1500 Appliance User Guide 64 Copyright 2012 Juniper Networks Inc CHAPTER 7 Troubleshooting the Junos Space JAISOO Appliance Hardware Removing and Installing a Hard Disk on page 65 e Removing and Installing a Fan on page 67 Removing and Installing a Power Supply on page 68 Removing and Installing a Hard Disk Problem The JA1500 appliance ships with three hard disk drives in RAID 5 array The hot swappable and hot insertable drives are externally accessible in field replaceable trays You can remove and replace a hard disk without powering off the appliance or disrupting functions If one drive fails the appliance recovers by automatically rebuilding the failed drive During failure the LED 2 on the right on the front of the hard disk tray turns solid red and an alarm sounds See Figure 10 on page 65 Figure 10 JA1500 Appliance Hard Disk Alarm LEDs Juniper 9040522 Drive alarm LEDS process The rebuild process can take between one hour and a day depending on the system load Solution Before you begin removing a hard drive from a JA1500 appliance ensure that you have taken the necessary precautions to prevent ESD damage Copyright O 2012 Juniper Networks Inc 65 JA1500 Appliance User Guide To remove a failed h
55. n also change system time defaults and retrieve system log files for your appliance Each time you log in from the Junos Space system console the Junos Space Appliance Settings menu appears Follow the system prompts from the menu to set or modify any menu options Password changes take effect immediately Any configuration changes you make do not take effect until you apply the changes You can perform the following tasks from the Junos Space Appliance Settings menu Junos Space Appliance Settings Menu 1 gt Change Password 2 gt Set Routing 3 gt Set DNS Servers 4 gt Change Time Options 5 gt Retrieve Logs 6 gt Security 7 gt Debug run shell Q gt Quit R gt Redraw Menu Choice 1 7 QR e Changing the Password on page 45 Setting Routing Option on page 46 e Adding DNS Servers on page 46 e Setting the System Time on page 46 e Retrieving Logs on page 47 e Configuring Security on page 48 e Running the Shell on page 49 Changing the Password To change your password 1 From the Junos Space Appliance Settings menu enter 1 at the prompt 2 Enter y when prompted to change the password for an admin user 3 Type the new password and press Enter 4 Retype the new password and press Enter Copyright O 2012 Juniper Networks Inc 45 JA1500 Appliance User Guide Your password is updated and the setup program returns you to the main menu Setting Routing Option Adding DNS Servers The Set Routing optio
56. n booting is complete the serial console displays the login prompt You are now ready to configure basic settings on the appliance See Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 Related Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 D tati SEET Connecting a Console to a Junos Space JA1500 Appliance on page 33 Upgrading the Junos Space Software on page 58 Booting and Configuring the Junos Space JA1500 Appliance from a USB Drive on page 34 Booting and Configuring the Junos Space JA1500 Appliance from a USB Drive This procedure shows you how to reset a Junos Space appliance to its factory settings by using a standard USB 2 0 drive This process has three main steps 1 Copying an ISO image onto the key 2 Ensuring that the appliance s basic input output system BIOS boots from the key instead of the disk 3 Running the reinstallation procedure To reset an appliance to the factory settings from a USB drive 1 Plugthe USB drive into the USB port of a device such as a laptop or PC that is connected to the Internet e NOTE For images up to Release 11 2 you can use a USB drive with 2 GB of free space However for Releases 11 4 and later you must use a USB drive with at least 4 GB of free space 2 Using a Web browser navigate to the Juniper Networks Junos Space software download site http www juniper net support products space and click Image for hardwar
57. n changes only the default gateway You cannot add a new static route using Set Routing When you have only a management ETHO interface configured the Set Routing option allows you to change the default gateway for the Management interface However if you have both ETHO and ETH3 interfaces configured the Set Routing option provides two options one to change the default gateway for the management interface ETHO the other to change the gateway for the device management interface ETH3 See also Understanding How Junos Space Uses Ethernet Interfaces ethO and eth3 on page 44 To modify options for the default gateway or static routing 1 From the Junos Space Appliance Settings menu enter 2 at the prompt 2 Enter one of the following options NOTE Enter only option 1 if you have configured only ETHO Enter both option 1 and or 2 if you have configured both ETHO and ETH3 interfaces Enter 1 to change default gateway options Follow the prompts to change the IP address of the default gateway and return to the main menu Enter 2 to change the static routing options Follow the prompts to add a new static route and return to the main menu You can add up to three DNS servers Enter each one using dotted decimal notation for example 10 157 191 252 Each addition returns you to the main menu To add a DNS server 1 From the Junos Space Appliance Settings menu enter 3 at the prompt 2 Enter 1 to add a nameserver 3
58. n page 19 Environmental Requirements for the Junos Space JA1500 Appliance The appliance must be installed in a rack or cabinet housed in a dry clean well ventilated and temperature controlled environment Ensure that these environmental guidelines are followed The site must be as dust free as possible because dust can clog air intake vents and filters reducing the efficiency of the appliance cooling system Maintain ambient airflow for normal appliance operation If the airflow is blocked or restricted or if the intake air is too warm the appliance might overheat Table 4 on page 18 provides the required environmental conditions for normal appliance operation Table 4 JA1500 Appliance Operation Environmental Requirements Description Tolerance Altitude No performance degradation to 10 000 feet 3048 meters Relative humidity Normal operation ensured in relative humidity range of 8 to 90 noncondensing Temperature Normal operation ensured in temperature range of 41 F to 104 F 5 C to 40 C Table 5 on page 19 lists the environmental requirements for storing the appliance while nonoperational 18 Copyright 2012 Juniper Networks Inc Chapter 2 Planning for the Junos Space JA1500 Appliance Table 5 Environmental Requirements for Appliance Storage Description Tolerance Altitude The appliance can be stored safely up to 40 000 feet 12 192 meters Relative Humidity The appliance can be stor
59. nd Specifications for a Junos Space JA1500 Appliance on page 17 Environmental Requirements for the Junos Space JA1500 Appliance on page 18 e Power Requirements for a Junos Space JA1500 Appliance on page 19 Rack Requirements and Specifications for a Junos Space JA1500 Appliance The Junos Space JA1500 appliance has a 2U rack mountable chassis It ships with 2 post and 4 post mounting hardware The appliance can be installed in many types of racks including four post telco racks and open frame racks The dimensions of the Junos Space JA1500 appliance are 17 72in x 17 26in x 3 5in 450mm x 438 4mm x 88mm Table 3 on page 17 lists the rack requirements Table 3 JA1500 Appliance Rack Requirements Rack Requirement Rack type Guidelines Use a front mount rack four post rack telco or a center mount rack Rack size and strength e Ensure that the rack complies with one of these standards A19 in rack as defined in Cabinets Racks Panels and Associated Equipment document number EIA 310 D published by the Electronics Industry Association http Awww eia org A 600 mm rack as defined in the four part Equipment Engineering EE European telecommunications standard for equipment practice document numbers ETS 300 119 1 through 119 4 published by the European Telecommunications Standards Institute http www etsi org The horizontal spacing between the rails in a rack that complies with this standard is
60. nd click Upgrade The application upgrade process begins 6 You enter Maintenance mode Junos Space prompts you to enter a User name and password to enter maintenance mode The user name is maintenance the password is one that the administrator created during the initial installation process 7 Enter the maintenance mode user name and password in the text field 8 Click OK Junos Space displays a status window during the platform upgrade process 9 When the platform upgrade completes click the Return to Maintenance Menu link The Maintenance Mode Actions window appears 10 Click the Log Out and Exit from Maintenance Mode link The installation progress window appears e NOTE The platform upgrade process takes approximately between 2 and 30 minutes to complete depending on the size of the Junos Space database Copyright O 2012 Juniper Networks Inc 61 JA1500 Appliance User Guide When the installation is complete the Junos Space login prompt appears e NOTE If a blank page appears instead of the login prompt click Refresh The login prompt is then displayed D NOTE Juniper Networks recommends that you clear the Web browser cache before logging in to the upgraded software i NOTE Juniper recommends that you perform a functional audit on all deployed services after upgrading You can now log in to begin using the upgraded Junos Space software Related Upgrading the Junos Space Software on page 58 Documentatio
61. nking indicates activity e Right Ethernet Port LED Indicates the link speed e Off 10 Mbps e Green 100 Mbps e Yellow 1000 Mbps or 1 Gbps Hard Disk Activity Failure LED1on left green When lit indicates disk activity LEDs e LED2onright red When lit indicates disk failure Figure 4 on page 7 shows the rear panel of the JA1500 appliance Figure 4 Parts of the JA1500 Rear Panel Fan 0 Fan 1 AC Power Blank power PSU2 switch supply tray Ld mami HE I HEEE ERA EEE Lo o Power AC Power PSU1 supply supply receptacle e Cooling System on page 7 e AC Power Switch on page 7 Power Supply on page 7 Cooling System The JA1500 appliance includes two rear accessible hot swappable fans to cool the other components AC Power Switch The AC power switch is between the fans on the left and the power supplies on the right Power Supply The JA1500 appliance includes a cold swappable 250 W 90 to 264 V autoranging power supply for all countries The power supply is high efficiency and is BO PLUS certified The power supply includes an AC receptacle for a power cord The JA1500 appliance is Copyright O 2012 Juniper Networks Inc 7 JA1500 Appliance User Guide Related Documentation upgradable to a redundant hot swappable dual power supply The power supplies are numbered from bottom to top PSU1 PSU2
62. nos Space application file is located on the local file system i Click Upload b Click Upload via SCP The Upload Software via SCP dialog box appears You must add the following Secure Copy remote machine credentials i Add your username ii Add your password iii Conform by adding your password again iv Add the host IP address 60 Copyright 2012 Juniper Networks Inc Chapter 6 Upgrading the Junos Space JA1500 Appliance Software v Add the local path name of the Junos Software application file vi Click Upload The new application is uploaded from the local file system into Junos Space and displayed by application name filename version release level and required Junos Space Platform version When the process is completed the Upgrade Platform Job Information dialog box appears a Inthe Upgrade Application Job Information dialog box if you click the Job ID link you see the Upgrade Application job on the Platform gt Job Management gt Manage Jobs inventory page i Ensure that the job is successful i Select Administration gt Manage Applications to continue with the add application process The Manage Applications inventory page appears b Right click the Network Application Platform application and select Upgrade Platform c Click OK The Upgrade Platform dialog box appears You see the application file that was uploaded d Select the application file to which you want to upgrade a
63. nstructions are provided in the hardware documentation for this product Such an action could cause severe electrical shock Do not push or force any objects through any opening in the chassis frame Such an action could result in electrical shock or fire Avoid spilling liquid onto the appliance Such an action could cause electrical shock or damage the appliance Avoid touching uninsulated electrical wires or terminals that have not been disconnected from their power source Such an action could cause electrical shock Always ensure that all modules power supplies and blanks are fully inserted and that the installation screws are fully tightened Fire Safety Requirements for the Junos Space JA1500 Appliance on page 24 Environmental Requirements for the Junos Space JA1500 Appliance on page 18 Fire Safety Requirements for the Junos Space JA1500 Appliance Fire Suppression In the event of a fire emergency involving switches and other network equipment the safety of people is the primary concern You should establish procedures for protecting people in the event of a fire emergency provide safety training and properly provision fire control equipment and fire extinguishers In addition you should establish procedures to protect your equipment in the event of a fireemergency Juniper Networks products should be installed in an environment suitable for electronic equipment We recommend that fire suppression equipment be
64. ntially hazardous situations in your working environment so be alert and exercise good judgment at all times Perform only the procedures explicitly described in the hardware documentation for this product Make sure that only authorized service personnel perform other system services Keep the area around the chassis clear and free from dust before during and after installation Keep tools away from areas where people could trip over them while walking Do not wear loose clothing or jewelry such as rings bracelets or chains which could become caught in the chassis Wear safety glasses if you are working under any conditions that could be hazardous to your eyes Do not perform any actions that create a potential hazard to people or make the equipment unsafe Never attempt to lift an object that is too heavy for one person to handle Never install or manipulate wiring during electrical storms e Never install electrical jacks in wet locations unless the jacks are specifically designed for wet environments Operate the appliance only when it is properly grounded e Ensure that the separate protective earthing terminal provided on this product is permanently connected to earth Copyright O 2012 Juniper Networks Inc 23 JA1500 Appliance User Guide Related Documentation Replace fuses only with fuses of the same type and rating Do not open or remove chassis covers or sheet metal parts unless i
65. oon as it powers on The terminal application maps every keyboard key to a code that it sends through the serial cable Typically pressing the Delete key on a PC keyboard does not send a DEL character To ensure that the terminal application maps a key to the DEL character go to the settings dialog box of the application and select the Backspace Key sends DEL option After you make this modification you must ensure that the connection is opened with the typical serial parameters of 9600 8 none 1 and none Using the dd program in Linux You can also use Linux distributions to create a bootable USB drive You do not need a PC for this procedure To create a bootable USB drive using Linux distributions a b Copyright O 2012 Juniper Networks Inc While you can use any of the available conversion tools we recommend using the dd program in Linux to convert the ISO image In a CLI window enter the following command at the CLI prompt to convert and copy the ISO image dd if space version gt lt spinnumber gt img of dev sdb where space lt version gt lt spinnumber gt img is the name of the downloaded image dev sdb is the name of the device drive into which your USB drive is plugged Press the Enter key to copy the ISO image to the USB drive 35 JA1500 Appliance User Guide 36 B N After you copy the ISO image to the USB drive remove the USB drive from the device and plug it into the US
66. or the Database function is unknown for example because the node is not connected e N A Database function is not configured to run on the node NOTE By default the Database function is enabled on no more than two nodes in the fabric Hardware Model Model of Junos Space Appliance NOTE Hardware model appears when you double click a thumbnail or table row for a detailed view of the node NOTE Hardware model only applies for a Junos Space physical appliance Load Balancer Load Balancer function for the node e UP Load Balancer function is running on the node e DOWN Load Balancer function that is enabled on the node is not running e Unknown Status for the Load Balancer function is unknown for example because the node might not be connected e N A Load Balancer function is not running because it is not configured to run on the node NOTE By default the Load Balancer function is enabled on no more than two nodes in the fabric Serial Number Serial Number for the Junos Space appliance NOTE Serial number appears when you double click a thumbnail or table row for a detailed view of the node Copyright O 2012 Juniper Networks Inc 51 JA1500 Appliance User Guide Table 11 Fields for the Fabric Monitoring Inventory Panel continued Field Description Software Version Junos Space Release Version NOTE Software version appears when you double click a thumbnail or table row for a detailed
67. right 2012 Juniper Networks Inc 19 JA1500 Appliance User Guide Table 7 JA1500 Appliance AC Power Requirements continued Item Requirement Maximum output power 250 W One AC power supply 2x 250W Two AC power supplies Table 8 JA1500 Appliance DC Power Requirements Item Requirement DC power Supply info 560 watt DC Power module 38V to 72V DC power supply Peak inrush 60A Power Module Max Efficiency 80Plus 560w AC 80Plus 560w DC Related Rack Requirements and Specifications for a Junos Space JA1500 Appliance on page 17 D mentation SSES Environmental Requirements for the Junos Space JA1500 Appliance on page 18 General Safety Guidelines and Warnings for the Junos Space JA1500 Appliance on page 23 20 Copyright O 2012 Juniper Networks Inc Safety e Safety and Compliance for the Junos Space JA1500 Appliance on page 23 Copyright O 2012 Juniper Networks Inc 21 JA1500 Appliance User Guide 22 Copyright 2012 Juniper Networks Inc CHAPTER 3 Safety and Compliance for the Junos Space JAI5OO Appliance e General Safety Guidelines and Warnings for the Junos Space JA1500 Appliance on page 23 e Fire Safety Requirements for the Junos Space JA1500 Appliance on page 24 General Safety Guidelines and Warnings for the Junos Space JA1500 Appliance The following guidelines help ensure your safety and protect the appliance from damage The list of guidelines might not address all pote
68. right 2012 Juniper Networks Inc 59 JA1500 Appliance User Guide e NOTE During an upgrade of Junos Space release 11 1 or 11 2 to release 11 3 on a multi node fabric the install status is shown in the installation process To upgrade the Junos Space Platform 1 Ensure that the Junos Space Upgrade image to which you want to upgrade is downloaded to the local client file system using https www juniper net support products space sw 2 Select Platform gt Administration gt Manage Applications The Manage Applications inventory page appears 3 Right click the Network Application Platform application to select it 4 Select Upgrade Platform in the pop up menu You can also select the platform and select Upgrade Platform from the Actions drawer The Upgrade Application page appears displaying all previously uploaded versions of the Platform 5 Do one of the following If the platform to which you want to upgrade is listed in the Upgrade Application dialog box select the file and click Upgrade The application upgrade process begins Go to the next step If the application to which you want to upgrade is not listed in the Upgrade Application dialog box click Upload The Software File page appears Upload the new application by performing one of the following a Click Upload via HTTP The Software File dialog box appears i Type the name of the application file or click Browse to navigate to where the new Ju
69. s you can use SecureCopy SCP if the network is functional or a USB device if the network is down e NOTE To save the system log file to a USB device the device must be connected to the Junos Space appliance To retrieve system logs 1 From the Junos Space Appliance Settings menu enter 5 at the prompt 2 Choose a method for retrieving log files from the Retrieve Logs submenu a To save the log files to USB enter 1 and follow the prompts Junos Space retrieves the log files on all cluster members and combines them into a tar file After the file is created you can copy the file onto a USB device b Tosave the log files using SCP enter 2 and follow the prompts Junos Space retrieves the log files on all cluster members and combine them into atar file After the file is created you can transfer the file to a remote SCP server Copyright O 2012 Juniper Networks Inc 47 JA1500 Appliance User Guide Configuring Security 48 The Security CLI menu command allows you to enable and disable the firewall and SSH connection to an appliance Enabling or disabling the firewall and SSH take place immediately You can enable the firewall to examine all traffic routed between the network and the appliance to prevent intrusion The Enable Firewall option is enabled on the appliance by default The Enable Firewall option toggles to Disable Firewall when the option is enabled D NOTE The only recommended time to disable the firewal
70. s for the node Status Connection status for the node e UP Node is connected to the fabric DOWN Node is disconnected from the fabric CPU The percentage of CPU resource utilized by the node e Unknown The percentage of CPU utilized is unknown for example because the node is not connected 50 Copyright O 2012 Juniper Networks Inc Chapter 5 Configuring the Junos Space JA1500 Appliance Table 11 Fields for the Fabric Monitoring Inventory Panel continued Field Description RAM The percentage of memory resource utilized by the node e Unknown The percentage of memory utilized is unknown for example because the node is not connected Disk The percentage of the var directory utilized by the node e Unknown The percentage of the ar directory utilized by the node is unknown for example because the node is not connected App Logic Application Logic function status for the node e UP Application Logic function is running on node e DOWN Application Logic function enabled on the node but is not running e Unknown Status for the application logic function is unknown for example because the node is not connected e N A Application Logic function is not configured to run on the node Database Database function status for the node e UP Database function is running on node e DOWN Database function that is enabled on the node but is not running e Unknown Status f
71. signed to perform best using only ethO if the managed devices are routable using in bound management Use eth3 for a device management subnet if the managed devices are non routable or on an out of band management subnet Table 10 on page 44 describes how Junos Space interfaces intentionally function Table 10 How Junos Space IP Addresses Function Interface Function ethO SSH and device management if eth3 is not configured node IP ethO 0 GUI interface with an instance of JBOSS running GUI ethl Not supported eth2 Not supported eth3 Device management when managed devices are on a subnet and not reachable by way of ethO Junos Space uses ethO and eth3 interfaces as follows e Secure Shell Daemon sshd is listening on all IP addresses The web interface is only on the VIP the same subnet as ethO Device management outbound discover and inbound post discovery including syslog and DMI should be eth3 or ethO if eth3 is not configured 44 Copyright O 2012 Juniper Networks Inc Chapter 5 Configuring the Junos Space JA1500 Appliance Related Configuring Basic Settings for a Junos Space JA1500 Appliance on page 41 D tati eee Changing Network and System Settings for a Junos Space Appliance on page 45 Changing Network and System Settings for a Junos Space Appliance You can change some of the basic settings that you configured when you first installed and set up your Junos Space appliance You ca
72. st specify to access maintenance mode and shutdown all nodes 12 Reenter the password to confirm it You see the settings summary 1 gt IP Change ethO is 1 1 1 1 1 1 1 1 2 Default Gateway 1 1 1 1 on ethO 3 DNS add 1 1 1 1 4 gt Create as first node or standalone 5 gt Web IP address is 1 1 1 1 6 Node display name is spacel 7 Password for Junos Space maintenance mode is set A Apply settings C Change settings Q Quit and set up later R Redraw menu Choice ACOR 13 If the settings are correct type A to apply the setting by typing option and press Enter You see the following Applying Changes Re loading database 5280 semi random bytes loaded Generating RSA private key 1024 bit long modulus TREE us eis 65537 Ox10001 grep etc ha d haresources No such file or directory Stopping High Availability services 42 Copyright O 2012 Juniper Networks Inc Chapter 5 Configuring the Junos Space JAI500 Appliance OK logd is already stopped heartbeat is stopped No process Starting High Availability services 2009 11 04_11 34 50 INFO Resource is stopped OK Done Adding password for user maintenance httpd is stopped Starting httpd httpd Could not reliably determine the server s fully qualified domain name using 10 155 65 191 for ServerName OK Starting MySQL SUCCESS Welcome to the Junos Space Network Settings Utility Initializing please
73. thernet controller The ports are numbered from left to right ETH3 ETH2 ETH1 ETHO One RJ 45 serial console port labeled CONSOLE One USB interface One optional single input output card IOC slot available for expansion I O ports The JA1500 ships with a dummy tray that can be replaced with an upgrade 1 0 card RAID Controller The JA1500 appliance RAID controller manages the physical disk drives and presents them to the computer as logical units Status LEDs The JA1500 Appliance LEDs are shown in Figure 3 on page 6 Figure 3 JA1500 Appliance LEDs oHard disk Hard disk Activity LED Failure LED g040204 Power Hardware LED Fault LED Hard disk Activity LED ports and LEDs Ethernet The JA1500 chassis LEDs are described in Table 2 on page 6 Table 2 JA1500 Appliance Front Panel LEDs LEDs Description Chassis Status LEDS e Power LED green Indicates that the appliance is powered on e Hard Disk Activity LED yellow Indicates the hard disk is in use writing or reading data Hardware Fault red Indicates that a fan power supply or temperature alarm has occurred Copyright O 2012 Juniper Networks Inc JA1500 Rear Panel Chapter 1 Overview of the Junos Space JA1500 Appliance Table 2 JA1500 Appliance Front Panel LEDs continued LEDs Description Ethernet Ports and LEDs e Left Ethernet Port LED green Indicates link and activity e On indicates the link Bli
74. ting the Cables on page 31 Installing the Junos Space JA1500 Appliance in a Rack and Connecting the Cables Before installing the physical appliance in a rack Unpack the appliance as described in Unpacking the Junos Space JA1500 Appliance on page 29 Remove the JA1500 appliance from the shipping container and place it on a flat surface Attach the mounting brackets to the chassis as described in Attaching Mounting Brackets to a Junos Space JA1500 Appliance on page 30 To install the physical appliance in a rack You need a Phillips screwdriver number 2 Copyright O 2012 Juniper Networks Inc 3l JA1500 Appliance User Guide Related Documentation 32 1 Position the chassis in the rack We recommend that two people perform this step One person holds the chassis in place while the other inserts the screws A WARNING Use the recommended lifting technique when moving the physical appliance 2 Align the holes in the mounting bracket with the holes in the rack rails 3 Insert the screws in each of the holes and tighten them with the Phillips screwdriver 4 Plug the Ethernet cable into the network port marked ETHO on the front panel See Figure 9 on page 32 Figure 9 JA1500 Appliance Front Panel Mounting bracket USB Disko Hard disk Disk 1 Disk 2 en oie IC ares s T TI TT LS j Statue Console Ethernet RAID Blank tray LEDs port ports and LEDs controller tor upgrade IO card 5 Plug the
75. view of the node For more information about manipulating data on the Fabric Monitoring inventory page see the Junos Space Network Application Platform User Guide Related Fabric Management Overview on page 9 D mentation PRES Understanding How Nodes Are Connected in a Fabric on page 8 Adding a Node in the Fabric on page 52 Adding a Node in the Fabric You can deploy one or more Junos Space appliances or virtual appliances to create a scalable fabric As the number of devices on your network expands you can add nodes to the fabric to manage the increased workload Each Junos Space appliance and virtual appliance that runs the complete Junos Space software is represented as a single node in the fabric By default the Junos Space fabric contains a single node that provides complete Junos Space management functionality Junos Space automatically adds the first node to the fabric and uses the logical node name that you assign to the appliance or virtual appliance when you configure the first appliance node in a cluster fabric For each additional appliance or virtual appliance you deploy you must add the node in Junos Space to represent the appliance or virtual appliance in the fabric Before you add a node to the fabric you must ensure the following The new node must be configured to be added to an existing cluster See Configuring an Appliance to Add to an Existing Cluster for more details The ETHO IP address on
76. wer supply from a JA1500 appliance ensure that you have taken the necessary precautions to prevent ESD damage To remove a failed power supply and install a new one 1 Place the antistatic bag or the antistatic mat on a flat stable surface 2 Attach the electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis 3 Remove the power source cable from the power supply faceplate Pull out the female end of the power cord connected to the power supply faceplate 4 Push on the locking ejector lever to the right until it is in its furthest position See Figure 17 on page 69 Figure 17 JA1500 Power Supply Removal Ejector lever g040524 Copyright 2012 Juniper Networks Inc 69 JA1500 Appliance User Guide 70 Related Documentation 5 Grasp the power supply handle and pull firmly to slide it halfway out of the appliance 6 Place one hand under the power supply to support it and slide it completely out of the appliance 7 Place the power supply in the antistatic bag or on the antistatic mat placed on a flat stable surface 8 Remove the new power supply from the antistatic bag 9 Insert the new power supply until the ejector lever locks See Figure 18 on page 70 Figure 18 JA1500 Appliance Power Supply Installation g040528 The red failure alarm on the JA1500 front panel goes out when the new power supply is powered on and the alarm silences
77. x we CL up ORA aa eure 73 Copyright 2012 Juniper Networks Inc v JA1500 Appliance User Guide vi Copyright 2012 Juniper Networks Inc List of Figures Part 1 Chapter 1 Part 4 Chapter 4 Part 7 Chapter 7 Overview Overview of the Junos Space JA1500 Appliance 3 Figure 1 Junos Space JA1500 Appliance 3 Figure 2 JAISOO Appliance Front Panel 5 Figure 3 JAISOO Appliance LED 6 Figure 4 Parts of the JAI500 Rear Panel 7 Figure 5 Administrator Connects to a Single Virtual IP Address to Manage Fabric heo M P 10 Figure 6 Functions Enabled on Fabric Containing One Node 11 Figure 7 Functions Enabled on Fabric Containing Two Nodes 12 Figure 8 Functions Enabled on Fabric Containing Three Nodes 12 Installation Installing the Junos Space JA1500 Appliance 29 Figure 9 JA1500 Appliance Front Panel 32 Troubleshooting Troubleshooting the Junos Space JA1500 Appliance Hardware 65 Figure 10 JA1500 Appliance Hard Disk Alarm LEDS 65 Figure 11 JA1500 Appliance Hard Disk Removal 66 Figure 12 JA1500 Appliance Hard Disk Installation 66 Figure 13 JA1500 Appliance Front Panel

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