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1. Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 39 CS1782A CS1784A User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does n
2. The Buzzer can be enabled or disabled The default setting is enabled To disable the Buzzer do the following 1 Invoke HSM see page 22 2 Press and release B This procedure is a toggle Repeat to enable Port Switching Keys The Port Switching Keys Scroll Lock Scroll Lock Ctrl Ctrl can be enabled or disabled The default setting is enabled To disable do the following 1 Invoke HSM see page 22 2 Press X Enter This procedure is a toggle Repeat to enable 25 CS1782A CS1784A User Manual Firmware Upgrade Mode To set the CS1782A CS1784A to Firmware Upgrade Mode do the following 1 Invoke HSM see page 22 2 Key in upgrade 3 Press Enter The orange front panel LEDs flash to indicate Firmware Upgrade Mode is in effect Note To exit Firmware Upgrade Mode you must power off the switch See The Firmware Upgrade Utility page 33 for details Restore Default Settings To reset the CS1782A CS1784A to its default hotkey settings do the following 1 Invoke HSM see page 22 2 Press R Enter See Hotkey Default Settings page 46 Video DynaSync Video DynaSync is ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports To invoke Video DynaSync do the following 1 Invoke HSM see page 22 2 Press D Note Ifthe monitor is disconnected and reconnected the CS1782A
3. CS1784A Computer Connections 4 Port Selection Front Panel Pushbuttons Hotkeys Mouse Connectors Console Keyboard 1 x USB Type A Female Black rear panel Pots Video 1 x DVI I Female white Mouse 1 x USB Type A Female Black rear panel Audio Speaker 2 x Mini Stereo Jack Female Green 1 x front panel 1 x rear panel Microphone 2 x Mini Stereo Jack F Pink 1 x front panel 1 x rear panel KVM Keyboard Mouse 4 x USB Type B Female White Ports Video 4 x DVI I F White Audio Speaker 4 x Mini Stereo Jack Female Green Microphone 4 x Mini Stereo Jack Female Pink Power 1 x DC Jack USB 2 0 Hub 2 x USB Type A Female White 1 x front panel 1 x rear panel Switches Selected 4 x Pushbutton LEDs On Line Selected 4 Orange USB Link 4 Green Emulation Keyboard Mouse USB Video Dual Link DVI 2560 x 1600 Single Link DVI 1920 x 1200 Scan Interva 1 99 secs 5 secs default Power Consumption DC 5 3V 10 W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties weight 0 93 kg Dimensions L x Wx H 27 00 x 8 80 x 5 55 cm 43 CS1782A CS1784A User Manual Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their so
4. Note When using key combinations press and release the first key Ctrl then press and release the activation key 31 CS1782A CS1784A User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 9 mg Ctrl 3 O md Ctrl 4 C Ctrl H Help Es Compose sa Note When using key combinations press and release the first key Ctrl then press and release the activation key 32 Chapter 6 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUp rade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device Check the web site regularly to find the latest packages and information relating to them http www aten com Before you Begin 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device CS1782
5. 2si si 3 ia a Uus a a ed A 7 CS1782A Front VieW 7 CS1784A Front VieW 7 CS1782A Rear View 9 CS1784A Rear VieW iii ee e teens 9 2 Hardware Setup Cable Connections evocar ea bu eee ee es 11 Installation Diagram 13 CS1782A 7 1 Channel Surround Sound Installation 14 3 Basic Operation OVOIVIEW phic e ee hae RN 15 Manual Switching eee 15 Mouse Port Switching 16 HOt Plugging ie u ee ee tee ere east ug a eth ad Ait eee 16 Powering Off and Restarting 16 Port ID Numbering 2 0542 y Oe ree aia eae ir clei 17 Alternative Manual Port Selection Settings 17 4 Hotkey Operation Port Switching 2 fates en ee ede E kee eee bbs es 19 Cycling Through the Porfs 19 Going Directly toa POM L u nusqa eee 20 CS1782A CS1784A User Manual Auto Scanning l susu puyupas a ieee auca u busua 21 Hotkey Setting Mode 22 Invoking HSM oo cio ee ee ep ee ee pel hasa Quy ua Sayma 22 Alternate HSM Invocation Keys 23 Alternate Port Switching Keys 23 Keyboard Operating Platform 24 List Switch Set
6. port Press and hold port selection pushbutton 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 21 for details Press and release either port selection pushbutton to stop Auto Scan Mode The KVM focus goes to the computer attached to the corresponding port of the switch you pressed CS1782A CS1784A User Manual Mouse Port Switching The CS1782A CS1784A supports the very latest in mouse port switching simply double click the scroll wheel of your USB mouse to cycle through the ports Note 1 This featured is only supported by USB 3 key scroll wheel mice 2 The default setting is disabled 3 This feature is only supported when Mouse Emulation is enabled See Mouse Emulation Control page 27 for details Hot Plugging The CS1782A CS1784A supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down Powering Off and Restarting If it becomes necessary to Power Off the CS1782A CS1784A unit before starting it back up you must do the following 1 Shut down all the computers that are attached to the switch 2 Unplug the switch s power adapter cable 3 Wait 10 seconds then plug the switch s power adapter cable back in 4 After the switch is up Power On the computers Chapter 3 Basic Operation Port ID Numbering Each KVM port section on the CS1782
7. CS1784A re executes Video DynaSync Alternative Manual Port Selection Settings To toggle between the default and the alternative front panel pushbutton manual port selection settings do the following 1 Invoke HSM see page 22 2 Press S See Alternative Manual Port Selection Settings page 17 for full details 26 Chapter 4 Hotkey Operation Mouse Emulation Control The default setting is enabled To disable do the following 1 Invoke HSM see page 22 2 Press M This procedure is a toggle Repeat to enable Mouse Port switching The Mouse Port switching function can be enabled or disabled The default setting is disabled To enable do the following 1 Invoke HSM see page 22 2 Press W This procedure is a toggle Repeat to disable Note This feature is only supported by USB 3 key scroll wheel mice The default setting is OFF This feature is only supported when mouse emulation is also enabled See Mouse Emulation Control above Keyboard Emulation Control Console keyboard port emulation bypass feature supports most gaming multimedia keyboards The default setting is enabled To disable do the following 1 Invoke HSM see page 22 2 Press N 3 This procedure is a toggle Repeat to enable Note When keyboard emulation is disabled the M W F2 F3 F4 F5 F6 and F10 are disabled See page 29 for details SPC Mode To set the keyboard m
8. currently S Enter has it to the next port on the installation The KVM and USB hub focus remain where they are 19 CS1782A CS1784A User Manual Going Directly to a Port Hotkey Action Scroll Lock Scroll Lock n Enter Brings the KVM USB hub and audio focus to the computer attached to the port corresponding to the specified Port ID Note The KVM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock n K Enter Brings only the KVM focus to the computer attached to the specified port The USB hub and audio focus remain where they are Scroll Lock Scroll Lock n U Enter Brings only the USB hub focus to the computer attached to the specified port The KVM and audio focus remain where they are Scroll Lock Scroll Lock n S Enter Scroll Lock Scroll Lock n IK U Enter Brings only the audio focus to the computer attached to the specified port The KVM and USB hub focus remain where they are Brings the KVM and USB hub focus to the computer attached to the specified port The audio focus remains where it is Scroll Lock Scroll Lock n IK S Enter Brings the KVM and audio focus to the computer attached to the specified port The USB hub focus remains where it is Scroll Lock Scroll Lock n U S Enter Brings the USB hub and audio fo
9. gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices mare upgrade gt Firmware version is not newer than device CS MAIN 000 gt Preparing firmware upgrade gt Upgrading device CS MAIN 000 gt Upgrading device CS MAIN 000 OK p Device Description CPU w78E516 Device FAW Ver 1 0 090 Upgrade FAW Ver 1 0 090 MID 000 F Check Firmware Version Progress l Help View Log Click Finish to close the Firmware Upgrade Utility After a successful completion the CS1782A CS1784A exits Firmware Upgrade Mode and resets itself Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Ze Power off the CS1782A CS1784A by removing the power jack Invoke Firmware Upgrade Mode by holding down the Port 1 pushbutton in the front panel see Components page 7 and power on the CS1782A CS1784A The orange LEDs flash together Do the firmware upgrade procedure again 37 CS1782A CS1784A User Manual This Page Intentionally Left Blank 38 Appendix Safety Instructions This product is for indoor use only Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If t
10. to date version of the manual Copyright 2005 2013 ATEN International Co Ltd Manual Part No PAPE 0283 AT3G Printing Date 2013 12 09 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS1782A CS1784A User Manual Contents FCG Informations ot in a as ii ROHS w z A vent Sw P QN A ee u SS ima et meee fe ii SIT 1136420008 u yy l be wade eb Pe barn RLM es ohn ices eae ii User INTO NON iris a ya yata Bb as 2 b a ili Online Registrati0N J l u Y sus Ususi ak asqa iii Telephone Support rs eds ma uru eee eed ey a bee ees aoe iii User Notice oc Gad wn oh hed Rb eed Bes iii Pack ge ContentS uu ocios rato a edep te eA n py he e p a ee es iv Conten Sneha aar a a ae Se ey V About this Manual vii CONVENIOS asc u ry dade dh dai viii Product Information viii 1 Introduction OVER eyes 1 Reatures criar ata ae he at 3 Hardware Requirements 5 Console ii O Pi ie eh ee ee aie 5 GOmMpUters u er tt a a Ooo Su E 5 Cables a este nce ea diet dete ee et ted ie us Ma a beet pest 5 Operating Systems ssi vee ei S Ou ee edie ee eas ie ees 6 Components
11. 1 Introduction Features 2 port DVI KVMP Switch with USB 2 0 and 7 1 Surround Sound Audio CS1782A 4 port DVI KVMP Switch with USB 2 0 and 2 1 Surround Sound Audio CS1784A One USB console controls two four computers and two additional USB devices 2 port USB 2 0 hub built in fully compliant with the USB 2 0 specification Full bass response provides a rich experience for 7 1 channel surround sound systems CS1782A Full bass response provides a rich experience for 2 1 channel surround sound systems CS1784A Computer selection via front panel pushbuttons hotkeys and mouse Multiplatform support Windows 2000 XP Vista 7 Linux Mac and Sun Independent switching of KVM USB hub and Audio focus DVI digital and analog monitor support fully compliant with the DVI I specifications custom DVI I cable needed for analog output support Superior video quality 1920 x 1200 60Hz Single Link 2560 x 1600 60Hz Dual Link Supports widescreen resolutions Video DynaSync Exclusive ATEN technology eliminates boot up display problems and optimizes resolution when switching between ports Power on detection if one of the computers is powered off the switch will automatically switch to the next powered on computer Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Console keyboard port emulation bypass feature supports most
12. 4 Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 22 2 Press and release H The HSM invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys invoke HSM then press and release the H key again Alternate Port Switching Keys The port switching activation keys can be changed from tapping the Scroll Lock key twice Scroll Lock Scroll Lock to tapping the Ctrl key twice Ctrl Ctrl To change the port switching activation keys do the following 1 Invoke HSM see page 22 2 Press and release T Note This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HSM then press and release the T key again 23 CS1782A CS1784A User Manual Keyboard Operating Platform The CS1782A CS1784A s default port configuration is for a PC compatible keyboard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emu
13. A CS1784A to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Power off the switch Unplug the KVM cables from the back of the switch If you are using a power adapter unplug it and remove its connector from the switch s power jack Connect one of the USB DVI KVM cable set s Type A USB connectors to a USB hub port on your computer 4 Atthe other end of the USB DVI KVM cable set connect the USB Type B connector to the Type A USB port in the Port 1 KVM section Note The USB DVI KVM cable set s USB Type B connector can be connected to any USB Type KVM port section but the Port Selection pushbutton in Step 5 below must be Port 1 33 CS1782A CS1784A User Manual 5 Invoke Firmware Upgrade Mode see Firmware Upgrade Mode page 26 The front panel orange LEDs flash to indicate that Firmware Upgrade Mode is in effect TIEN ae Sj 6 El O USB DVI Z KVM Cable Set 34 Chapter 6 The Firmware Upgrade Utility Starting the Upgrade 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or using a command line to enter the full pat
14. A CS1784A switch is assigned a port number 1 or 2 for the CS1782A 1 to 4 for the CS1784A The port numbers are marked on the rear panel of the switch see page 9 for details The Port ID of a computer is derived from the KVM port number it is connected to For example a computer connected to K VM port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and audio focus with the Hotkey port selection method see page 20 for details Alternative Manual Port Selection Settings When Hotkey Setting Mode has been activated pressing S will invoke the alternative front panel pushbutton manual port selection functions as follows see page 26 also Press and hold a port selection pushbutton for more than 2 seconds to bring the KVM audio and USB focus to the computer attached to its corresponding port Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press a port selection pushbutton once to bring only the KVM focus to the computer attached to its corresponding port Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 21 for details CS1782A CS1784A User Manual This Page Intentionally Left Blank 18 Chapter 4 Hotkey Operation The CS1782A CS1784A provides an extensive easy to use hotkey function that makes it convenient to co
15. ATEN USB DVI Dual Link KVMP Switch CS1782A CS1784A User Manual www aten com CS1782A CS1784A User Manual FCC Information Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital service pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equipment This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer an experienced radio television technician for help FCC Caution Any changes or modifications not expressly approved by the party responsi
16. Keyboard Emulation Control page 27 Keyboard emulation must be enabled to use all the keyboard s special keys 45 CS1782A CS1784A User Manual Hotkey Default Settings The hotkey factory default settings are as follows Setting Hotkey Default Port Switching Default T Scroll Lock Scroll Lock Alternative Invoking HSM H Number Lock Auto Scan Interval Scroll Lock 5 seconds Scroll Lock A Enter Keyboard Operating Platform F10 PC Compatible Mouse Emulation M Enabled Mouse Port switching W Disabled Keyboard Emulation N Enabled Video DynaSync D Enabled Port Switching Keys On Off X Enter Enabled Buzzer B Enabled Power on Detection E Enabled Keyboard Language F6 nn Enter English Note nn is the language number Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individu
17. S E a e USB DVI KVM Cable Set 13 CS1782A CS1784A User Manual CS1782A 7 1 Channel Surround Sound Installation 7 1 Channel Surround Sound Audio Cable Set sipe REAR CTR UNE sie REAR lt a iai UR UR Bass OS UR UR BASS ron oe e BEEBE tis o cruz EEE Jo cpul 14 Chapter 3 Basic Operation Overview There are three convenient methods to access the computers Manual which involves pressing the port selection pushbuttons located on the unit s front panel Mouse which involves clicking the scroll wheel of the mouse and Hotkey which involves entering combinations from the keyboard Hotkey port selection is discussed in the next chapter Manual Switching For manual port selection Press and hold a port selection pushbutton for more than 2 seconds to bring the K VM focus to the computer attached to its corresponding port The USB and Audio focus does not change they stay with the port that they are already on Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press and release a port selection pushbutton to bring the K VM focus plus the USB and Audio focus to the computer attached to its corresponding
18. UD Cables 3 0m 2L 7D03UD 5 0m 2L 7D05UD al CS1782A CS1784A User Manual Operating Systems Supported operating systems are shown in the table below os Version Windows 2000 XP 2003 2008 Vista 7 Linux RedHat 9 0 and higher SuSE 10 11 1 and higher Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX AIX 4 3 and higher FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Mac OS 9 to 10 6 Snow Leopard Note 1 Supports Linux Kernel 2 6 and higher 2 The CS1782A CS1784A has a built in USB 2 0 hub so does not support PCs or OS that do not support USB 2 0 Chapter 1 Introduction Components CS1782A Front View TIEN es EEES oy jo CS1784A Front View CS1782A CS1784A User Manual No Component Description 1 Port Selection Pushbuttons For manual port selection see Overview page 15 also Press a port selection pushbutton for less than two seconds to bring the KVM USB hub and audio focus to the computer attached to its corresponding port Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press a port selection pushbutton for longer than two seconds to bring only the KVM focus to the computer attached to its corre sponding port Press switches 1 and 2 simultaneo
19. USB keyboard USB Port Section mouse speakers and microphone plug in here Each connector is marked with an appropriate icon to indicate itself 2 KVM Port The cables that link the switch to your computers plug in Section here Each KVM port section is comprised of a microphone jack speaker jack s USB type B socket and a DVI connector 3 Power Jack The power adapter cable plugs into this jack 4 USB 2 0 USB 2 0 peripherals printers scanners etc can plug into Hub this port this may require an extra power adapter 10 Chapter 2 Hardware Setup device is provided on page 39 Please review it before 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connections To set up your CS1782A CS1784A installation refer to the installation diagram on the following page the numbers in the diagrams correspond to the steps below and do the following 1 Plug your USB keyboard and USB mouse into the USB console ports located on the unit s rear panel Plug your console monitor into the DVI console port located in the unit s rear panel and power on the monitor Plug your main microphone and speakers into the console microphone and speaker jacks located on the unit s front panel The microphone an
20. aaa 42 Troubleshooting ou a oi eda pace ee eee pa ta eat 44 Hotkey Default Settings _ 46 Limited Warranty 0 0 0 0 cette eee 46 vi CS1782A CS1784A User Manual About this Manual This User Manual is provided to help you get the most from your CS1782A CS1784A It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS1782A CS1784A system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1782A CS1784A Chapter 4 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS1782A CS1784A installation Chapter 5 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 6 The Firmware Upgrade Utility explains how to upgrade the CS1782A CS1784a s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS1782A CS1784A vii CS1782A CS1784A User Manual Conventions This manual uses the following conventions Mono
21. al or entity of such revisions or update For further inquiries please contact your direct vendor 46
22. ble for compliance could void the user s authority to operate this equipment RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China u BEER HEER T a Ae ZARE SRR EF O O O Waste O O O O O O RIVAS EDAD B e EEST 11363 2006H E BIR ERK To O RTHAKMHHNARAK BRASA EMREDER R HAME AMS sJIT 11363 2006 RBER ESA 3548 EMREDER E Hees cere B CS1782A CS1784A User Manual User Information Online Registration Be sure to register your product at our online support center International http eservice aten com Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their pur
23. board The CS1782A CS1784A is audio enabled with the CS1782A supporting 7 1 channel surround sound audio and the CS1784A supporting 2 1 channel surround sound audio You can listen to the audio output of each computer on CS1782A CS1784A User Manual two sets of speakers on a one computer at a time basis As with the USB peripherals the audio focus can be independent of the K VM focus Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS1782A CS1784A intercepts keyboard input directly it will work on multiple computing platforms PC x86 x64 Macintosh PowerPC and Sun Microsystems Sparc There are three convenient methods to access the computers port selection pushbuttons located on the unit s front panel hotkey combinations entered from the keyboard and via mouse simply double click on the scroll wheel of a USB mouse to change ports There is no better way to save time and money than with a CS1782A CS1784A installation Since a single console manages all of the computers the CS1782A CS1784A setup eliminates the expense of having to purchase separate console components for each computer saves all the space those extra components would take up saves on energy costs and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another Chapter
24. chase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS1782A CS1784A User Manual Package Contents The CS1782A CS1784A package consists of 1 CS1782A CS1784A USB DVI Dual Link KVMP Switch 2 Custom DVI D KVM Cables sets CS1782A 4 Custom DVI D KVM Cable Sets CS1784A 2 Custom 7 1 Channel Surround Sound Cable Sets CS1782A 1 Power Adapter 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1782A CS1784A since this manual was printed Please visit our website to download the most up
25. ckets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See Chapter 6 The Firmware Upgrade Utility for details Symptom Possible Cause Action Mouse and or Keyboard not responding Improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it them back in KVM switch needs to be reset Power off all devices on the installation see safety note page 39 power off the KVM switch wait five seconds then power up USB devices not USB ports need to Unplug the device s USB cable from the USB responding reset port on the switch s rear panel then plug it back in PC or OS does The unit has a built in USB 2 0 hub so does not support USB not support PCs or OS that do not support 2 0 USB 2 0 For OS that do not support USB 2 0 keyboard and mouse functions can be reset using the F1 hotkey function See SPC Mode page 27 Device not Windows timing Unplug the KVM cable from the computer s recognized problem USB port go into Windows System Settings Windows and remove the Unknown Device entry plug the KVM cable back in Windows now recognizes the device Cannot switch Keyboard is Switch to the Alternate HSM invocation keys ports by pressing incompatible w
26. cus to the computer attached to the specified port The KVM focus remains where it is Note The n stands for the computer s Port ID number 1 2 3 or 4 See Port ID Numbering on page 17 Replace the n with the appropriate Port ID when entering hotkey combinations 20 Chapter 4 Hotkey Operation Auto Scanning The CS1782A CS1784A s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually Although the video focus switches from port to port the keyboard mouse and USB focus doesn t switch They stay at the port they were on when Auto Scanning started See the table below for details Hotkey Action Scroll Lock Scroll Lock A Enter Invokes Auto Scan The KVM focus cycles from port to port at 5 second intervals Five second intervals is the Default setting Scroll Lock Scroll Lock A n Enter The KVM focus cycles from port to port at n second intervals Note The n stands for the number of seconds that the CS1782A CS1784A should dwell on a port before moving on to the next Replace the n with a number between 1 and 99 when entering this hotkey combination Note 1 While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystroke
27. d speakers plugged into this panel have priority over those in the rear panel Plug your secondary microphone and 2 1 7 1 speakers into the console audio ports located on the unit s rear panel 4a Plug one end of the 7 1 surround sound cable provided with the package into the 7 1 channel audio ports on the CS1782A 4b Plug the other end of the 7 1 surround sound cable into the 7 1 channel audio ports on your computer Using a KVM cable set provided with this package plug the DVI connector into any available DVI socket in the KVM port section of the switch then plug the accompanying USB microphone and speaker connectors into their corresponding USB microphone and speaker sockets CS1782A CS1784A User Manual Note Verify that all the plugs are in the same KVM Port sockets all in Port 1 all in Port 2 etc Each socket is marked with an appropriate icon 6 At the other end of the cable plug the USB video microphone and speaker cables into their respective ports on the computer 7 Plug your USB peripherals into the type A sockets in the USB hub section 8 Plug the power adapter that came with your switch into an AC power source then plug power adapter cable into the switch s Power Jack 9 Turn on the power to the computers Chapter 2 Hardware Setup Installation Diagram Q e e gt l i
28. gaming multimedia keyboards Complete keyboard emulation for error free booting Mac Sun keyboard support and emulation CS1782A CS1784A User Manual Multilingual keyboard mapping supports English Japanese and French keyboards Auto Scan Mode for monitoring all computers Firmware upgradable Note 1 PC keyboard combinations emulate Mac Sun keyboards 2 Mac Sun keyboard work only with their own computers Chapter 1 Introduction Hardware Requirements Console A DVI compatible monitor capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers optional Computers The following equipment must be available on each computer A DVI port Note The video quality of the display is affected by the performance of the graphics card For best results we recommend you upgrade to a more powerful discrete graphics card Type A USB port Audio ports optional Cables Only DVI D KVM cable sets which are specifically designed to work with this switch may be used to link to the computers Two CS1782A or four CS1784A cable sets are provided with this package Note The video quality of the display is affected by the quality and length of the cables If you need additional cable sets please contact your dealer to purchase the appropriate ones for your switch Type Length Part Number USB DVI D Dual Link 1 8m 2L 7D02
29. h The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement enable the 7 Agree radio button Upgrade Utility 3 Click Next The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel Firmware Upgrade Utility Continues on next page 35 CS1782A CS1784A User Manual 4 As you select a device in the list its description appears in the Device Description panel After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If the device s version is higher than the upgrade version a dialog box gives you the option to Continue or Cancel Prompt gt The firmware Ver 1 0 is not newer than current firmware Ver 1 0 090 2 in device C5 M AIN 000 Continue the upgrade Yes No If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not 36 Chapter 6 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 25 Firmware Upgrade Utility Click Finish to close the utility Device List Status Messges CSSA
30. he device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes
31. ith See Alternate HSM Invocation Keys page 23 Scroll Lock Scroll Lock for details twice invocation Monitor does not display after KVM cable set is hot plugged Some HDMI DVI graphics cards are incompatible with cable set hot plugging Power off all devices on the installation see safety note page 39 power off the CS1784A confirm all KVM cables are properly connected power on the CS1784A power on the computers Continues on next page 44 Appendix Continued from previous page Symptom Possible Cause Action When switching to an HDMI computer there is no display on the monitor Graphics card is DVI I Digital and Analog Adjust the graphics card settings to digital only Replace graphics card with DVI D or HDMI graphics card When switching ports the monitor does not display Monitor is new or this is the first time installation Switch ports again and wait two or more seconds for the monitor s EDID to pass to the PC The monitor s EDID has not passed through to the PC when switching ports Use the d hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the CS1784A See HSM Summary Table page 29 Toggle the Keyboard Emulation hotkey N off Gaming keyboard connected to USB 2 0 peripheral port does not not work properly KVM hotkeys are not supported and on again See
32. lates the Mac keyboard The procedure is as follows 1 Bring the KVM focus to the port you want to set 2 Invoke HSM see page 22 3 Press and release the appropriate Function key see table below After completing this procedure you automatically exit HSM Function Key Operation F2 Enables Mac keyboard emulation see Mac Keyboard page 31 for details F3 Enables Sun keyboard emulation see Sun Keyboard page 32 details F10 Auto detects the keyboard operating platform for PC compatible systems Activates Pass Through keyboard mode keystrokes are sent directly to the computer instead of through the Mac or Sun emulator Note To set the keyboard language see Keyboard Language page 25 List Switch Settings To see a listing of the current switch settings do the following 1 Open a text editor or word processor and place the cursor in the page window 2 Invoke HSM see page 22 3 Press and release F4 to display the settings 24 Chapter 4 Hotkey Operation USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 22 2 Press and release F5 Keyboard Language To change the keyboard language do the following 1 Invoke HSM see page 22 2 Press F6 nn Enter Note nn is atwo digit number that represents the keyboard language code US English 33 French 08 Japanese 15 Hotkey Buzzer Control
33. le Black rear panel Pots lias 1 x DVI I Female white Mouse 1 x USB Type A Female Black rear panel Audio Line out 2 x Mini Stereo Jack Female Green 1 x front panel 1 x rear panel Line In 1 x Mini Stereo Jack Female Blue Side Speaker out 1 x Mini Stereo Jack Female Gray Rear Speaker out 1 x Mini Stereo Jack Female Black Center Subwoofer 1 x Mini Stereo Jack Female Orange Microphone 2 x Mini Stereo Jack F Pink 1 x front panel 1 x rear panel KVM Keyboard Mouse 2 x USB Type B Female White Ports video 2 x DVI I F White Audio Line out 2 x Mini Stereo Jack Female Green Line In 2 x Mini Stereo Jack Female Blue Side Speaker out 2 x Mini Stereo Jack Female Gray Rear Speaker out 2 x Mini Stereo Jack Female Black Center Subwoofer 2 x Mini Stereo Jack Female Orange Microphone 2 x Mini Stereo Jack Female Pink Power 1 x DC Jack USB 2 0 Hub 2 x USB Type A Female White 1 x front panel 1 x rear panel Switches Selected 2 x Pushbutton LEDs On Line Selected 2 Orange USB Link 2 Green Emulation Keyboard Mouse USB Video Dual Link DVI 2560 x 1600 Single Link DVI 1920 x 1200 Scan Interval 1 99 secs 5 secs default Power Consumption DC 5 3V 9 W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties weight 0 90 kg Dimensions L xWx H 27 00 x 8 80 x 5 55 cm 42 Appendix Function
34. nglish 33 French 08 Japanese 15 B Enables Disables the buzzer X Enter Enables Disables the port switching keys R Enter Resets the hotkey settings to their default status u p g r a Invokes Firmware Upgrade Mode See The Firmware Upgrade Utility d e Enter page 33 for full details D Invokes Video DynaSync ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports E Enables Disables the Power on Detection feature See Power on Detection page 28 for details S Toggles between the default and alternate manual port selection pushbutton settings N Enables Disables keyboard emulation M Enables Disables mouse emulation W Enables Disables mouse port switching 29 CS1782A CS1784A User Manual Key Function F1 Sets the SPC mode so that it can work under special operating systems as a standard 104 key keyboard mouse 30 Mac Keyboard Chapter 5 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ba Ctrl 1 g Ctrl 2 m Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 s Enter Return Backspace Delete Insert Help Ctrl UA F15
35. ntrol and configure your KVM installation from the keyboard Hotkeys provide independent switching of the K VM USB hub and audio focus Therefore you can give one computer the K VM focus another the USB hub focus while a third has the audio focus Port Switching All port switches begin with tapping the Scroll Lock key twice The tables below describe the actions that each combination performs Note Ifusing the Scroll Lock key conflicts with other programs running on the computer the Ctrl key can be used instead See Alternate Port Switching Keys page 23 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Brings the KVM USB hub and audio focus from the Enter port that currently has the KVM focus to the next port on the installation 1 to 2 2 to 1 for the CS1782A 1 to 2 2 to 3 3 to 4 4 to 1 for the CS1784A Note The KVM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock Brings only the KVM focus from the port that currently K Enter has it to the next port on the installation The USB and audio focus remain where they are Scroll Lock Scroll Lock Brings only the USB hub focus from the port that U Enter currently has it to the next port on the installation The KVM and audio focus remain where they are Scroll Lock Scroll Lock Brings only the audio focus from the port that
36. ot operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 40 Appendix Technical Support International For online technical support including troubleshooting documentation and software updates http eservice aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Troubleshooting http www aten usa com support Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 41 CS1782A CS1784A User Manual Specifications Function CS1782A Computer Connections 2 Port Selection Front Panel Pushbuttons Hotkeys Mouse Connectors Console Keyboard 1 x USB Type A Fema
37. ouse to use SPC mode so that it can work under special operating systems as a standard 104 key keyboard mouse do the following 1 Invoke HSM see page 22 2 Press F1 27 CS1782A CS1784A User Manual Power on Detection With Power on Detection if the focus computer is powered off the switch will automatically switch to the next powered on computer Power on Detection can be enabled or disabled The default setting is enabled To disable Power on Detection do the following 1 Invoke HSM see page 22 2 Press and release E This setting is a toggle Repeat to enable 28 Chapter 4 Hotkey Operation HSM Summary Table After invoking HSM see page 22 key in one of the following keys to perform the corresponding function Key Function H Toggles between the default Num Lock and alternate Ctrl F12 HSM invocation keys T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl Port Switching keys F2 Enables Mac keyboard emulation F3 Enables Sun keyboard emulation F10 Automatically detects and sets the keyboard operating platform F4 Lists the current switch settings via the paste function of a text editor F5 Performs a reset on all USB devices F6 nn Sets the keyboard language Enter Note nn is a two digit number that represents one of the following keyboard language code US E
38. owered off the CS1782A CS1784A will automatically switch to the next powered on computer Further innovations include the latest in mouse port switching simply double click on the scroll wheel of a USB mouse to change ports and gaming keyboard support making the CS1782A CS1784A the new standard for desktop KVM switches As a KVM switch the CS1782A CS1784A allows users to access two or four computers from a single USB keyboard USB mouse and monitor console As a USB 2 0 hub it permits each computer to access any peripherals connected to the hub on a one computer at a time basis The unit s independent switching feature allows the KVM focus to be on one computer while the USB peripheral focus is on another This eliminate the need to purchase a separate USB hub as well as the need to purchase separate stand alone peripheral sharers The CS1782A CS1784A further improves on previous designs with DVI connectors and the transfer of keyboard and mouse data to the computers via a fast reliable USB connection DVI supports both digital video input flat panel displays data projectors plasma displays digital TVs and set top boxes and analog video input traditional monitors and TVs The CS1782A CS1784A also breaks into the computer gaming environment as it supports gaming keyboard functions It allows users to enjoy and control their game applications with familiar keyboard inputs without having to change to a compatible key
39. s and mouse clicks can be input You must exit Auto Scan Mode press the Esc key or the Spacebar in order to regain normal control of the console 2 Although the video focus switches from port to port the keyboard and mouse do not switch They stay at the port they were on when Auto Scanning started 3 To exit Auto Scan Mode press the ESC key or the Spacebar 21 CS1782A CS1784A User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1782A CS1784A switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM do the following 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock Note 1 There is an alternate key combination to invoke HSM See page 23 for details 2 The minus key must be released within one half second otherwise Hotkey invocation is canceled When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar 22 Chapter
40. spaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctri Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CS1782A CS1784A USB DVI Dual Link KVMP Switch charts a revolutionary new direction in KVM Keyboard Video Mouse switch functionality by combining a 2 4 port KVM switch with a 2 port USB hub at the same time as providing an interface for a Digital Visual Interface DVI monitor In addition the CS1782A CS1784A comes with ATEN s new Video DynaSync technology which eliminates boot up display problems and optimizes resolution and power on detection which means if one computer is p
41. tings 24 USB Reset ya O A LA ERM Sa EA 25 Keyboard Language 25 Hotkey Buzzer Control l uwa wa aaa Cas w ua 25 Port Switching Keys u lu urus uu gula sag eet bees eRe es 25 Firmware Upgrade Mode 26 Restore Default Settings _ 26 Video DynaSync 26 Alternative Manual Port Selection SettingS 26 Mouse Emulation Control 27 Mouse Port switching 27 Keyboard Emulation Control 27 SPC M60d e Z chet ee NA peer bi eae Se eat ee papa 27 Power on Detection orci eonen cc bee eee ee eee eae 28 HSM Summary Table 29 5 Keyboard Emulation Mac Keyboard z sui Qupap uu ee ee a Yus 31 oun Keyboard uu l usus a ede el aspa as bas au ss 32 6 The Firmware Upgrade Utility Before you Begira rye i l Bee hi eke eget ede 33 Starting the Upgrade isur ode ete eae 35 Upgrade Succeeded be bee ee ee ee be es 37 Upgrade Failed U u sul Vee peed ne whee phen Shi A U a ata 37 Appendix Safety Instructions 2 ui ias eee 39 Fechnical Supporta oyster ee eee ee ee 41 International uu a ees Sy eee ey es eee bd 41 North America os oe ace a hed ere oes AAAS het 41 SPSCHICATONS uuu seedy ace se AD
42. usly for 2 seconds to start Auto Scan Mode see Auto Scanning page 21 for details 2 Port LEDs 3 Audio Ports The Port LEDs are built into the Port Selection Switches The upper ones are the KVM Port LEDs the lower ones are the USB LEDs KVM Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running On Line Flashes to indicate that Firmware Upgrade mode is in effect Lights BRIGHT ORANGE to indicate that the computer attached to the corresponding port is the KVM focus Selected Flashes to indicate that the computer attached to the correspond ing port is being accessed under Auto Scan mode USB Lights GREEN to indicate that the computer attached to its corre sponding port is the one that has access to the USB peripherals The cables from your main speakers and main microphone plug in here The speakers and microphone plugged in here have priority over those in the rear panel 4 USB 2 0 Hub USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power adapter Chapter 1 Introduction CS1782A Rear View E O ee UR BASE e q RER SL lt ox E 3 4 CS1784A Rear View CS1782A CS1784A User Manual No Component Description 1 Console The cables from your DVI monitor

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