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ZPX04/08 User's Manual

1. before dialing ma E cancel Dial Pattern Call Using Options Edit Edit the selected Calling Rule Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Now we have added a new calling rule Out VolP in the DialPlan1 As we can see from the Out VolP dialing rule all numbers start with O will be cut the first one digits 0 and sent to my sip service provider The Out PSTN is in the same DialPlani Since we have added this dial plan to the extensions in above we don t need to add dial plan again So when we have added two calling rules any call start with 9 will be route to PSTN and call starts with O will be route to VoIP 8 5 How to make an incoming call Add an Incoming call p20 828 User 28 Incoming Calls gt Route All Unmatched incoming calls w from Trunk Custom VoIP Custom Destination 801 Userl 802 User 803 User3 604 Vser4 606 Vser6 BUT UserT 808 Vserd 609 User9 810 VseriO 611 Vserll 812 Userl2 813 Userl3 614 Vserl4 815 Userl5 616 Userlb BIT UserlT 818 Useri 619 Vserl9 820 Vser20 821 User21 1822 User22 823 User23 824 User24 625 User25 626 Vser26 827 User2T All Rights Reserved Select Route All Unmatched incoming calls Activate Changes Logout Add a Incoming Rule Define a new Rule for handling Incoming call
2. IPPBX User Manual V1 4 Applied to ZPX04 ZPX08 ZPXP version date Jauthor description V1 3 2009 10 21 Yu Editor TABLE OF CONTENTS Chapter Brief Introduction ssssssssssss sss ie niet ee nad aposta quit on doa atas 3 IL ADC ALAMOS Mod suas T ds sh SL ua E ETE a qd 3 t2 SY SIEM wr CALUNGS snsc a E E S 3 TES MC MACS EPA NON acasos asa al a E Rb SU Eb ga a ci Sa kaneis 4 14 DETAUIE COMM GUAT M pesna a a hd aa tides moet a oii 5 Chapter2 Home Te LT 6 2 A EOF ONO INC SVS LON sagas asda dias soa daai Ds HO RS addenda seda onde dans diga 6 Chapters Basic Configuration s sss sss sss sese ss eee seene 7 del CONTiquie EXICNSIONS TTT 7 2 2 aia TTT 8 29s OOUDOUN eE 10 Chapter4 Inbound Controls ssssssssssss sss ss sssssseesee ennenen ennenen eenn eenn 12 A H DOUN rep T 12 4 2 IVR Interactive Voice Response css ee ee ee ee ee eee 13 e RES IN 59 ad elei ES pe RR E AR E GR TRES ARE NR ER RR SE 14 AA RNO GROUPS sais E Saad A al ad 15 Chapter5 Advanced Configuration sese eenn eenn eenn 16 eH ODEA lO cee E RR ne DR DN RD DE RO NR 16 Dio MO COM Alas cara a EE asas Eanes ada Tenta eo Cana ENA O asda pai 16 O 9 COMME en e E sissasea sean ts aaa esa DADAS EU Sae RES dg 19 DA MUSICO OO TTT 20 BOs Cal Pan UG TTT 20 5 MOIS OC TUNG S assassinadas E SUS ab Sea aos ia 21 5e QUO ME casaca ironia agr RS cece ie ad a P S a 22 do mime Based M UIES us nara ssa o anda damas AS eg Sado ada a cana 23 Chapt
3. X lite extension 801 IP 192 168 1 81 ZPX08 192 168 1 100 Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add Analog Trunk Trunks gt Add a Trunk Trunk ctivate Changes L Home Lines Individual lines of the PBX Ex Analog Port cce cc no as Add Trunk X 3 The third analog port of the PBX Basic PR e RR Lines Analog Port 1 gt Extensions _ Provider Type TPA GPE TAN AL LORI Analog Port 2 LAT pee el edd hot Farah Lie 28 Trunks eae SE Analog Port 3 OTP eee ia Custom Trunk T Analog Port 4 43 Outbound Routes IC Peer Inbound Control Advanced Status System Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Add Outbound Routers In Outbound Routers gt add a Dial rule as below Dial Rules 34 Created Default DialPlan Dial Rules List of DialPlans DialPlanl w Delete List of Dial Rules Rule Name OUT_PSTN Place this callthrough Ports 1 2 Analog fallback PIN Set Dialing Rules If the number begins with 3 and followed by iv more than E digits define a custom pattern Delete 0 digits from the front and auto add digit before dialing ars Cosa Ex Delete 7 digits from the front and prepend 256 before dialing Zycoo is a registered trademark of Zycoo Inc All Rights Reserved We have now added a Dial rule OUT PSTN in the DialPlan1 As we can see from t
4. 24 6 3 System Info System Information Activate Changes LA Home General General Information about OS Uptime Asterisk LEER EREE Resources Date Timezone and Hostname Basic SSRN Saale OS Version Linux IP PBE 2 6 22 18 Advanced Uptime Seat SAR A 17 16 35 up 10 days 50 min tlc ee Load Average 0 03 0 01 0 00 Ga c TY Call Logs Asterisk amp GUI Build pone Asterisk 1 4 4 uso Register Status Zycoo System v3 0 7 ba System Info Server Date amp TimeZone ee Sun 21 Feb 2010 17 16 36 0800 System Hostname IPPBX Zycoo is a registered trademark of Zycoo Inc All Rights Reserved In this page it will display nonce system info 25 Chapter System Management 1 1 Network and Country General Information about OS Uptime Asterisk Date Timezone and Hostname Network amp Country Settings WAN Port SETUP IP Assign Static lt Hostname IP address 192 168 1 253 Subnet mask 255 255 255 0 Gateway 192 168 1 1 DNS 61 139 2 69 NTP pool ntp org LAN Port Setup IP address 192 168 10 100 Subnet mask 2d edd en0 0 Country setting Tone Zone CN China Time Zone GMT 08 00 Beijing Hong Kong Urumqi d ZycooB is a registered trademark of Zycoo Inc All Rights Reserved On this page you can set WAN LAN interface information and country IP Assign NTP Tone Zone Time Zone 17 2 DDNS you can select STATIC DHCP and PPPoE three mod
5. WAN port IP address http 192 168 1 100 9999 LAN port IP address http 192 168 10 100 9999 LAN port super IP 169 254 1 254 255 255 0 0 Web GUI username admin Web GUI password admin oe SN Chapter2 Home Page 2 1 Log on to the system After connecting the IP PBX to the local area network Launch the web browser on a computer which is in this local area network Enter the IP address for the system Wan port IP address http 192 168 1 100 9999 Lan port IP address hittp 192 168 10 100 9999 The start web page will appear like this Please login Login PR Username AN Password sor Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Noted you have to add a network segment same with the Wan ports if your PC is not at 192 168 1 K ao Activate Changes bA Home Advanced v Con i ected Status Log in Dera rera rE GEE GELDE BR Username System EEE AN Password RR Reboot Factory Defaults ZycooB is a registered trademark of Zycoo Inc All Rights Reserved With the zycoo GUI you can configure extensions conference voicemail Dial Plan 6 and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the tab to go to setting page of differen
6. Activate Changes be Home Subnet mask Specify the subnet mask of the a SF SE Upgrade system Package static IP address above Basic eee Enter The Package Name Inbound Control TFTP Server IP address Advanced Status Update System lt Upload IVR Prompts G Network amp Country Enter The Sound File Name gsm Lag Note Please use gsm format voice file R DDNS Sis Salar pee apes ee TFTP Server IP address Management gt Backup Upload a Update 1 EERO A Upload Backup File Enter The Backup File Name Note Don t change the backup file name TFTP Server IP address Zycoo is a registered trademark of Zycoo Inc All Rights Reserved In this page you can upgrade system package e Enter The Package Name Set system package name e TFTP Server IP address Set TFTP server IP How to upgrade Unzip the file you download you will get a TFTP server and an upgrading packet w tEFtpod3Z exe Run the TFTP server you will see below Tftpd32 by Ph Jounin Current Directory D updatepackage_v3 0 5 Browse Server Interface 132188 1 71 Show Dir Tip Server Trp Client DACP server ay slog server Curent Action Listening on port 69 Settings Help 28 Enter the configuration page then upgrading page Enter The Package Name hereby it s 2 09 phx v3 0 5 132 1 68 1 71 Enter TFTP Server IP address hereby it s After done click Update to update then th
7. DialPlani w New Delete t Extensions ee List of Dial Rules Adda Dial Rule E Trunks ai S No RuleName Dial Pattern Call Using Options L Outbound Routes 4 ca PSTN Begins with 9 and followed by more than 3 Ports 3 4 Edit Delete SP Se a cn digits ZycooB is a registered trademark of Zycoo Inc All Rights Reserved Click on Add a Dial Rule to define a new DialPlan The following dialog will be displayed Rule Name Call_vorr Place this call through Custom test Hone f the number begins with an followed by M more than 3 digits define a custom pattern Failover PIN Set Dialing Rules Delete digits from the front and auto add digit before dialing A DialPlan is comprised of the following items Rule Name Set a rule name Place this call through Select a Trunk through which the call should be made Failover Select a trunk Failover PIN Set Set a password when you dial base the Dial rule Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to differentiate calls and route them accordingly For instance if a number begins with 9256 followed by 7 or more digits that would define a call within the state of Alabama If a call began with 9 followed by 7 digits it would be a local call that probably didn t require a long distance charge Instead of adding a rule for every 11 extension or phone number you call specify the pattern in this rule similar to
8. Options System 815 Userl5 3 P E EL 816 Userl6 Voicemail Can Reinvite 817 User lT SIP LAX 818 Userl8 S 19 gt Tearl9 Call vaiting 3 Way Calling 820 User20 B NAT Pickup Group 821 User21 822 User 22 DTMF Mode 823 User23 Ca H T Codecs Configure 825 User2b 52 ZycooB is a registered trademark of Zycoo Inc All Rights Reserved Extensions Setting include e Extension The extension is assigned to the defined user The full name of the individual assigned to this extension The password is used to Extension registered The password is used to access voicemail for the specified Extension Set the user s E mail e Name e Password e VM Password E mail o Caller ID Identifies the Caller ID presented when the listed extension dials out e Analog Phone A drop down menu is available to identify the analog phone port which this extension will access e Dial Plan You can choice dial plan based on the extensions need this option references the Dial Rules option on the left tool bar There are also several advanced extension options available The advanced options establish the connections from the listed extension to other systems within the IPPBX system server These advanced options include the following e Voicemail The extension support voicemail o SIP The extension support SIP protocol o IAX The extension support IAX protocol 6 Call Waiting The extension support C
9. Password enl E VM Password 1234 Caller ID 601 Analog Phone Dial Plan DialFlani Advance Options W Voicemail Can Reinvite W SIP VAR lf Call Waiting le 3 WWway Calling AAT rfcress DTMFMode Active the change and apply the test 1 Register an IP phone ZP302B to ZPX08 B with 801 extension 2 Register an IP phone ZP302A to ZPX08 A with 601 extension 3 Use 801 to dial 601 And you can see 601 will ring and you can pick up the calls Above is the way to router ZPX08 B s call to ZPX08 A the method to link ZPX08 A to ZPX08 B is the same as above 8 8 Link two IPPBX in different network Two ZPX068 are in internet The generally environment for two ZPX08 in different location is two ZPX08 are both in the internet and using the public IP WAN Wide Area Network 1 TAX TRUNK ZPX08 A ZPX08 B WAN IP 218 200 12 1 WAN IP 210 121 11 5 LAN IP 192 168 10 1 LAN IP 192 168 10 1 Extension 601 Extension 801 O IP 192 168 10 2 The configuration is same with Link two ZPX08 in the same network 46 But when you set the trunk you must use the public ip Like the follow Set up an IAX trunk in ZPX08 B to link to ZPX08 A via this ZPX08B Users extension In the page Trunks gt Add a Trunk Provider Type Analog Trunk Custom Trunk es Two ZPX08s are behind router Add Trunk Description Call EPROSA Protocol LRR DialPlan defaul t ae 7
10. and Caller ID etc Select Dial Plan is DialPlan1 Set Extension 804 as the same way Use a IP Phone based SIP protocol registered with the user Then you can use 803 call 804 successfully 8 4 How to make a outbound call To make an outbound call we need to add a trunk first There are two types of Trunk Analog Ports FXO ports of ZPX08 connect to local PSTN VoIP Trunk SIP or IAX trunk connect to remote SIP IAX server am using ZPX08 the port1 4 are configured as FXO ports port5 8 are configured as FXS ports When a port is configured as FXO port the corresponding LED shows RED When a port is configured as FXS port the corresponding LED shows GREEN What are FXO and FXS FXS Foreign eXchange Station is an interface which drives a telephone or FAX machine FXS interfaces get phones plugged into them delivery battery and provide ringing FXS interfaces are signalled with FXO signalling FXO Foreign eXchange Office is an interface that connects to a phone line They supply your PBX with access to the public telephone network FXO interfaces use FXS signalling FXS interfaces allow you to hook telephones to your PBX and FXO interfaces allow you to connect your PBX to real analog phone lines 33 Make call via PSTN trunk You can use the FXO trunking to make outgoing call via your local PSTN line The set up is as per below Connect to PSTN Network from FXO port X lite extdnsion 802 IP 192 168 1 82
11. create the solution e Name Extension Welcome Massage Dial other Extensions best suited to your customers Set a IVR name Set a IVR connect number Select a welcome massage voice from record Enable Disable allow dial other extensions 13 4 3 IVR Prompts In the event that one wants to record custom IVR prompts for the IP PBX which can be used in a IVR the Record may be used Record Voices For Custom IVR anges ba Home List of Recorded voices Dial other Extensions ls the caller allowed to dial fo Re heya O NANN S No Name O pti ons extensions other than the ones defined below Basic cst RAS E E 1 closed gsm are 2 welcome gsm Recoagan a E Inbound Routes Activate C A list of previously recorded menus is displayed Here the user may modify several options e Record Again Clicking this button allows the user to make another attempt at recording and replacing an existing custom sound file o Play Clicking this button brings up a dialog entry box to allow the input of an extension that System will dial and play the prompt over e Delete Clicking this button will delete the selected prompt There are two options under Record a new voice Record a new Voice File Mame Do Extension used for recording e File Name This text entry box specifies the saved name of the file that is to be recorded e Extension Used for Recording This drop down select box allows the user to c
12. Host T without Authentication Username Register The generally environment for two ZPX08 in different location is two ZPX08 are both behind router and using the private IP Since the ZPX08 doesn t have the public IP we need to do port forwarding in the router and make ZPX08 is reachable to others 47 TAX TRUNK Step 1 Set port forwarding in the router for ZPX08 A The ZPX08 A is behind the router to register to ZPX08 A via the internet you need to forward the IAX2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the ZPX08 A 192 168 1 21 4569 Below is the setting page in a linksys router Applications amp Gaming Setup Security Applicativi s amp Gaming Port Triggering UPnP Forwarding Administration status UPnP Forwarding UPnP Forwarding ExtPort TCP UDP IP Address Enabled UPnP Forwarding can be us to set up public services on FTO 2 oo fz 2 16810 O your network When users the Internet make certain Telnet 23 O 23 492148810 LI requests on your network t i l Router can forward those SMTP 25 25 132 188 1 0 C requests to computers equip to handle the requests if fo DNS 53 O 53 192 168 1 0 O example you set the port number 80 HTTP to be TETE 69 69 97 168 1 0 forwarded to P Address oO 2 16810 D 192 168 1 2 then all HTTP a G requests from out
13. Logo Rule Name Ex July Time amp Date Conditions p start Time Eng Time lt Start Day EndDay Start Date lt End Date no Start Month End Month Destination if time matches if time did not match New Tine Rule Set your FollowMe number Set a FollowMe number which could be a Local Extension or an Outside Number Pls select a DialPlan for dial outside number Zycoo is a registered trademark of Zycoo Inc All Rights Reserved On this page Define call routing rules based on date and time 29 Chapter6 Status Display 6 1 Call Logs Call Logs DA Home Caller ID Basic User3 lt 803 gt eee User3 lt 803 gt Inbound Control User3 lt 803 gt efi sinha fasta Stee De Rad S ISE TISE User3 lt 803 gt Advanced Re E User3 lt 803 gt Status User3 lt 803 gt Destination 814 809 814 803 809 809 Call Start 2010 02 20 18 03 54 2010 02 20 18 03 30 2010 02 20 17 51 14 2010 02 20 17 51 02 2010 02 20 17 51 02 2010 02 20 17 50 53 2010 02 20 17 50 24 Answered Call End Duration sec Disposition 2010 02 20 18 03 54 2010 02 20 18 03 55 1 ANSWERED 2010 02 20 18 03 30 2010 02 20 18 03 33 3 ANSWERED 2010 02 20 17 51 14 2010 02 20 17 51 15 1 ANSWERED 2010 02 20 17 51 02 2010 02 20 17 51 09 7 ANSWERED 2010 02 20 17 51 02 0 NO ANSWER 2010 02 20 17 50 53 2010 02 20 17 50 59 6 ANSYVERED 2010 02 20 17 50 24 2010 02 20 17 50 30 6 ANSYVERED ZycooB i
14. Message Time The maximum duration of a message left by a caller is set here Minimum Message Time The minimum duration of a message is dictated here There are several playback options that can be specified e Say Message Caller ID The Say Message Caller ID option reads the caller ID before the voice mail message Is played e Say Message Duration This option identifies exactly how long the message lasted e Play Envelop The envelope provides the date time and caller ID related to a voice mail e Allow Users to Review This option provides incoming callers the option to review their message before it is saved and can be played back by the owner of the voice mail extension Standard options are presented to you allowing you to discard the message or re record it if you aren t happy with it 17 Voicemail to email set SMTP settings Voicemail Configuration gt SMTP Settings Smtp server Port 25 SSLUTSL IV Enable ssmtp Authentication Username Password Port the port number on which the SMTP server is runing generally port 25 Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Smtp server Port SSL TSL Enable SMTP Authentication Username Password Email settings The IP address or hostname of an SMTP server that your IP PBX may connect to in order to send e mail notifications of your voicemail eg mail yourcompany com The port number which the SMTP server is
15. Page 7 Solve pickup group bug Ssmtp support SSL TLS Support SSH Add India tone zone Add PIN Set function in outbound routes page 10 11 12 13 Note The version can t support any old configurations So please set configurations again Chapter Brief Introduction 1 1 Apearance amp Model This article is the user manual for ZYCOO IPPBX series products It also includes the application notes for how to use ZYCOO products to build a telephony system for small office Our IPPBX productline include ZPX04 ZPX08 and ZPXP8 so far since they have almost the same software and structure so we will use ZPX8 as the demo unit on this article ZPX04 Appearance amp Model Jee nae pp ZPX08 Appearance amp Model ZPXP Appearance amp Model 1 2 System Features ZYCOO s series of IPPBX is an embedded ippbx based on standard asterisk for Home amp SMEs which is not only a PBX but also as a voice mail Server IVR server conferencing server With 4 or 8 analog interface which can be configured as FXS or FXO 3 poris made in factory and 1 Wan and 1Lan with router function With excellent echo cancellation function it can meet most of the customers requirement Based on Asterisk Configuration by Web Built in SIP IAX Server Static DHCP PPPoE network access Codec G 711 Ulaw G 711 Alaw G 726 G 729 GSM SPEEX SIP IAX Trunk use with VoIP Trunk operator Zap Trunk Use with PSTN SIP IAX Extension
16. a IP Address Map As follow Mangerment gt Show Advanced Options gt GOTO Golbal SIP Settings Goto Global SIF Settings gt NAT Support NAT Support Extern Ip ZFCOD VICD cc Extem Host jzrcoo vicp ce Extern Refresh Local Network Address 192 168 1 0 255 3 NAT mode res Allow RTP Reinvite Extern ip Replace with your external ip address this your public IP or domain Extern Host Replace with your external ip address this your public IP or domain Extern Refresh Set time for fresh default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router set default yes 49
17. a PE ET A S No Incoming Rule Options Inbound Control 1 Route all unmatched incoming calls from provider Ports 1 2 to Edit Delete RE incoming Time Based Rule a Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Then click Activate Changes Made the change active for the current configuration 8 7 Link two IPPBX in the same network The simplest case to link two IPPBX together in the same network We start from this and then try to expand to different network We use ZPX08 here same method for other model IPPBX products Below is the structure of how to link two IPPBX in the same LAN 43 LAN Local Area Network TAX TRUNK ZPX08 A ZPX08 B IP 192 168 1 100 IP 192 168 1 200 Extension 601 Extension 801 IP 192 168 1 61 IP 192 168 1 81 The method of connecting two ZPX08 in different location is 1 Register the ZPX08 A as an peer in ZPX08 B via IAX2 trunk so the extensions in ZPX08 A can make calls to ZPX08 B s extensions via this special trunk 2 Use the reverse method in ZPX08 B to register to ZPX08 A In above structure 1 ZP302A registers to ZPX08 A as an extension 601 2 ZP302B registers to ZPX08 B as an extension 801 3 All the extensions under ZPX08 A are in the format 6XX 4 All the extensions under ZPX08 B are in the format 8XX 5 Extensions under ZPX08 A can make calls to extension under ZPX08 B use format 8XX 6 Extensions under ZPX08 B can make cal
18. all Waiting function e 3 Way Calling The extension support 3 Way Calling functions e Pickup Group Select pickup group of the extension e Codecs Click here you can set the extension s codec default support alaw ulaw and G 29 3 2 Trunk If you want to make external call you must register with a Trunk in order to connect to the Public Switched Telephone Network PSTN or other VoIP service provider Through the web page you can add a trunk There are three Trunk categories Analog Trunk VoIP Providers Custom VoIP Trunk Edit Trunk x Lines M Analog Port 1 Provider Type if Analog Port 2 Analog Trunk Analog Port 5 Custom Trunk analog Port 4 Peer o Analog Trunk Select the Analog radio button to define the analog ports you have access to as a service provider This will give you the ability to place calls through the IP PBX utilizing analog lines The analog ports available will be displayed when you select this option Choose one or more analog ports by selecting their associated checkbox You will not be able to create an analog service provider if you do not have any analog ports available Custom Trunk The Custom VoIP option allows you to create a custom VoIP definition To create the custom VoIP provider definition you will need to complete the following Description Protocol SIF DialPlan default Re
19. e Set NTP server address Set your Country and use the Country Tone Set your Time Zone Subnet mask Specify the subnet mask of the static IP address above DDNS 3322 0rg DDNS DDNS Enable Username magic we Password 66666666 Domain magic 3322 org ZycooB is a registered trademark of Zycoo Inc All Rights Reserved 26 On this page you can set DDNS reference Notice Now it only supports 3322 org server More other servers you can customize based on your requirement 7 3 Management Management Enter New Password Retype New Password Subnet mask Specify the subnet mask of the static IP address above Show Advanced Options Zycoo is a registered trademark of Zycoo Inc All Rights Reserved On this page you can change the administrator password Default password admin And you can also set the advanced options about SIP and Zap protocol in the Show Advanced Options list that is useful when you set connect two ippbx in different network 7 4 Backup Basic Inbound Control S No Name Advanced 1 test Status System Backup Restore Configurations N Subnet mask Specify the subnet mask of the static IP address above List of Configuration Backups Date Jan 27 2010 Options ps Delete On this page clicking the Take a Backup button you can backup nonce configuration 27 7 5 Upgrade Upgrade Package
20. e configuration 41 a Trunks 1 S No RuleName incoming Time Based Rules List of Ring Groups Options Activate Changes Logout Keypress Events Define the actions that occur when a user presses the corresponding digit Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Add a Trunk Trunks gt add a Trunk Provider Type Analog Trunk Custom Trunk Trunk Add Trunk Lines ss Logo Lines Individual lines of the PBX Ex Analog Port 3 The third analog port of the PBX Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Add an incoming router Inbound routers gt add an incoming rule 42 Incoming Calls gt Activate Changes LA Home Lines Individual lines of the PBX Ex Analog Port Me scene NE erore Basic Inbound Control Route All Unmatched incoming calls w a iter 2 Ports 1 2 IS Inbound Routes from Truns zai a RA eee Destination incoming Time Based Rule w Ss IVR o IVR Prompts Save Cancel Add an Incoming Rule Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Select Route All Unmatched incoming calls From provider Poris 3 4 To extension incoming Time Based Rule Incoming Calls gt Changes Logout ba Home Lines Individual lines of the PBX Ex Analog Port PRE Ne e pn pe a NNR E List of Incoming Call Rules 3 The third analog port of the PBX Basic ESA
21. e system will reboot automatically Note the upgrading will set your system as default please make backup before you do it 29 Chapter8 Operating Instruction 8 1 How to link the IP PBX to the interwork With Router If your office access the public network with router you can put the IPPBX behind the router You should connect the Wan port of the IPPBX to the Lan ports of the router and you also can connect HUB or Switch to the Lan ports of the IPPBX to let some PC or IP Phone to access the public network ADSL Modem IP Phone Without Router If you have the public IP and want the IPPBX access the public network directly without router then you should connect the Wan port of the IPPBX to the public network and connect HUB or Switch to the Lan ports of the IPPBX to let your PC access the public network If you want to access the public network through Modem then you should use the PPPOE function of the IPPBX and let the IPPBX dial up to connect the public network a PC ADSL Modem Switch or Hub IP Phone 30 8 2 Log in to the system After connecting the ippbx to the local area network Launch the web browser on a computer that is in this local area network Enter the IP address for the system default Wan port IP address is http 192 168 1 100 9999 Lan port IP address is http 192 168 10 100 9999 The start web page will appear like this Please login Login L Username AN Password zz Zyco
22. ed Configuration 5 1 Operator J z Add a Incoming Rule Define a new Rule for handling Incoming calls based on trunk and or the number called Admin Settings Local Extension Settings Local Extensions are Varying w Operator Extension v Global Ring Time Set seconds allow analog phones to be assigned to multiple extensions Allow extensions to be AlphaNumeric SIP IAX users Default Settings for a New User Voicemail CTI lv SIP f AX iv Call Waiting lv 3 Way Calling 1234 Voicemail Password EM EM Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Local Extensions are Operator Extension Global Ring Time Set Default Settings for a New User 5 2 Voicemail Set up the digit of local extensions Set up Operator Extension you can dial 0 go to the extension at any time Set default each extension ring time Default settings 30s Set up the Default Settings for a New User when you create a new extension will use the configuration Voicemail is an option available for every extension in the IP PBX system The relationship between the extension and the voice mail is established in the User Extension section of the GUI You can configure the voicemail through this page Voicemail Configuration gt VoiceMail Reference Tate Changes Move the mouse over to a field to see tooltips Extension for checking messages 800 Max greeting seconds 60 Attach recordi
23. ension Set Pickup Extension Pickup Specified Extension Set Pickup Specified Extension Timeout for answer on attended transfer Set the answer timeout value 5 6 DISA Settings ZICO Activate Changes DISA Settings Activate Changes DA Home Select DialPlan Sets the DialPlan that calls will ESA RR ELE GAR List of Disa originate from Basic SSRIS ek tert peer fer eer ear S No Disa Name Options Inbound Control 1 testi Advanced 2 test Edit Delete Zycoo is a registered trademark of Zycoo Inc All Rights Reserved List of Disa Disa name are listed in the table New Disa Create a new Disa Edit Disa giint PIN Response Timeout s Digit Timeout s Extension for this Disa Option Allow Outbound Route Select DialPlan DialFlani Save Cancel DISA Name Set a name for Disa PIN Set a password for Disa Response Timeout s Set effective time for inputing a password Digit Timeout s After you input the right password the interval between digits that you need dial 2 Extension for this Disa Option Select DialPlan 5 7 Follow Me Follow Me Set a number connect Disa Select your DialPlan for calling out ars Lose Set your FollowMe number Set a FollowMe L E T E E REEERE List of F oll ow M e number which could be a Local ERVA Of an Basic SN Ext a Stat F dN Onti Outside Number Pls select a DialPlan for dial G EAO HE TE TREE TR E NO ensions ate Oorwar O puons Gutside number Inb
24. ero Status Display ssssss sss sss ss sss sese eesesess sese sees eee se eoe ee onean eena anesan eee 24 GU l GLOGS RE pena REI ER E RED CORTE E RO RD 24 6 2 Register E 24 DIS OS Te e scr ei Oe A canto ton Om Rane ea 25 Chapter System Manageme nt ccccsscscecsssseeeseeeseeeseesseeeseenseeeeeeseeeseeaseeeseenseessenaes 26 Tel NSIWOIK ANA CON ses seaseomite aos Secedes aa und coheed on decades Ee luas 26 P e CT 26 Fe fe lg ACS NG GORE DER RNA E DD NR RP UR E 27 TA AG eT 27 Ts Neel o TTT 28 Chapter8 Operating Instruction esse sees eee ennenen eenn eenn eenn 30 8 1 How to link the IP PBX to the interwork see ee ee eee erre 30 8 2 E00 Ino TMG SY SCI cassado Sire a Sa eae ai ed a Gsi E 31 8 3 How 10 makea Internal Re 32 8 4 How to make a outbound cail sss sese 33 Wake Calli Vik Poi NAUK id orago game i ns qui Ono angra oa se D a Ge dd whines ra 34 Make call via VOIP TUNK rissie san qua sus Asas sau a eai Ta det 35 8 5 alae make an INCOMING Call sssrini is sas baias pisa a aa 37 8 6 How to Set an incoming call to IVR based time rule sese eee 38 8 7 Link two IPPBX In the same network 43 8 8 Link two IPPBX In different network rn 46 lt C O o 7 0 Change Call Forward to Follow Me 1 In Update Page Add upload IVR prompts function 0 7 Revise Venezuela time zone is 4 30 EM 7 ce c o_o lt C Add backup file download option in Backup
25. gister E Host Without Authentication Username Password e Description The description should be used as the name of the custom VoIP definition Protocol Specify either a IAX or SIP protocol e DialPlan Select a DialPlan for this trunk e Register Enable Disable server register Registering is not required for all providers e Host The IP address of your service provider e Username The user name associated with your provider account e Password The password associated with your provider account e Without Authentication if you connect to Voip server without Authentication pls selected Peer The Peer option allows you to create a custom VoIP Peer Peer Mame Protocol SIP lt DialPlan default Host dynamic l Without Authentication Username Password e Peer Name Defines a peer name for this peer e Protocol Specify either a IAX or SIP protocol DialPlan Select a DialPlan for this peer Host dynamic hostname IP Address Without Authentication if you connect to the PBX without Authentication pls selected Username Defines the peer username Password Defines the peer password Once you have added a VoIP Trunk it will appear on the list of Trunk on the Trunk page There is an Options drop down list associated with each Trunk listing The Options drop down list allows you to edit or delete the Trunk definition as well as further refine the definition by choosing several advance options Select either Codec
26. gsm a Re td Note Please use gsm format voice file R Conferencing on S B cos a aA a ana apo TFTP Server IP address D Music on hold Select Music directory musici w E Call Parking NRE Zycoo is a registered trademark of Zycoo Inc All Rights Reserved 6 List of Music On Hold Display Music On Hold class list e Class Set Music On Hold class name e Music Select music you can replace music file through the update page e Enter The Music File Name Set you want upgrade music file name TFTP Server IP address Set the TFTP server IP e Select Music directory Select directory that you want saved music file 5 5 Call Parking Call Parking Preferences gt DA Home Timeout for answer on attended transfer Set is e a o E GE Call Packing Reference the answer timeout value E Extension to Dial for Parking Calls 700 What extensions to park calls on 701 720 Ex 701 7209 Advanced Number of seconds a call can be parked for 45 A Operator Pickup Extension 8 ao T E E LY XT a Voicemail Pickup Specified Extension RAS Timeout for answer on attended transfer 15 R Conferencing D Music on hold Saye Zycoo is a registered trademark of Zycoo Inc All Rights Reserved 20 Extension to Dial for Parking Calls Set Call Parking number What extensions to park call on Set the Call Parking get number eg 701 720 Number of seconds a call can be parked for Set the second call time Pickup Ext
27. he dialing rule of OUT PSTN all numbers start with 9 will be cut the first digit 9 and sent to PSTN ports or port4 Choose Dial Plan for extensions On the User page edit the extensions to choose DialPlan1 Created Default DialPlan Extension Configuration Extensions Setting Extensions ars Coser Analog Phone If this user is attached to an analog port on the system please choose the port Userl iS Extension 801 802 User 2 E em number here 803 User3 Name Useri 804 User4 Password 801 805 User nE 806 User Caller ID Bo E VM Password 801 808 Users 809 User E mail 810 User10 Analog Phone No Analog lines detected 811 Userll 812 Userl2 Dial Plan ee 813 Userl3 814 Userl4 Advance Options 815 Userl5 3 PER or 816 User16 Voicemail Can Reinvite 817 UserlT M SIP T IA 818 Userl amp 819 User19 Call Waiting Y 3 Way Calling 820 User20 M NAT Pickup Group lt 821 User21 EE E re 822 User22 DTMFMode RFC2833 w 823 User23 824 Iser 4 Codecs Configure 825 ser2 5 a disallow all allow alaw ulaw 0729 EM ES Zycoo is a registered trademark of Zycoo Inc All Rights Reserved After we have done above in the extension we can dial 9 local number to dial out via PSTN line Make call via VoIP trunk Via the voip trunking we can dial call via the voip se
28. hoose which extension will dial to wait for the user to speak the prompt 14 4 4 Ring Groups You can configure Ring Groups through the web page Ring Groups Activate Change ba Home Goto an Extension Voicemail Select goto an Basic RSS LL cad Add Ring Group xX extension voicemail if the ringroup no answer R Name Strategy Ring all Inbound Control pr SIP 601 n S Pr eS User E IS Inbound Routes T Re e Ea is Se pe EA gt User Ss vp SIP 804 User4 o ss E SNS Eee dr see SIP 805 User5 q Es SIP 806 User6 SE Z os IVR eons oT SIP 807 UserT H ss Ring Groups SIP 808 User8 S2 en a Desc di to Ring Group Members Available Channels Advanced aa ina A Extension for this ring group Option Status ee a e Cr Ring each all for these many seconds 20 System Do If not answered O Goto an Extension Goto an Extension Voicemail Goto a RingGroup O Goto an IVR menu HangUp Zycoo is 4 registered trademark of Zycoo Inc All Rights Reserved Define Ring Groups to Dial more than one extension e Name Set a Ring Group name O Strategy There is a drop down list you can choose Ring all or Ring in order e Ring Group Members Add Ring Group member from Available channels If the Ring Group no answered you can choose to Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu HangUp 15 Chapter5 Advanc
29. lls lt from Trunk Destination o Cancel There are only a few options you need to configure e Route Make a selection from the drop down list to choose how the calls will be routed You can select from All Unmatched Calls or Calls which Match e From Provider Select from the list of providers which you previously configuration e To Extension The call previously configuration extension which should receive the 4 2 IVR Interactive Voice Response Through the web page you can create Interactive Voice Response IVR IVR are designed to allow for more efficient routing of calls from incoming callers IVR Activate Changes ba Home IVR Menu IVR Setting Add a Incoming Rule Define 4 new Rule for Er SE EREN E a tee pa E handling Incoming calls based on trunk and or the Basic TR E SETT EITE Name vorking time Extension number called Inbound Control Welcome Massage IS Inbound Routes Please select welcome IE reer M Dial other Extensions Salve o so Ge Keypress Events SO IVR Prompts z l o o ea A Key Action ss Ring Groups 0 Goto Extension 801 v iS Advanced 1 Disabled X E 2 Disabled v EAEE o TR N SAN 3 Disabled v System a 4 Disabled v T 5 Disabled v 6 Disabled v 7 Disabled X S Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Voice menus are constructed depending on your needs Just like your business you need to
30. ls to extension under ZPX08 A use format 6XX 7 The two ZPX08 links each other via IAX2 trunk Step 1 Set up a peer 699 in ZPX08 A In the page Trunks gt Add a Trunk Provider Type Peer Name PRE users Analog Trunk Protocol IAN L Custom Trunk DialPlan default 6 nee Host dynamic Without Authentication Username amp 39 Password 666 Peer Name ZPXB Users Peer Username 699 gt Account of this Peer Password 699 TAX2 Log on password Advance Options Select IAX protocol 44 Step 2 Set up an IAX trunk in ZPX08 B to link to ZPX08 A via this ZPX08B Users extension In the page Trunks gt Add a Trunk Provider Type Description analog Trunk Protocol LR lt Custom Trunk DialPlan default T pes Register Host I Without Authentication Username password eee Step 3 Set Dial Rule in ZPX08 B all calls start with 6 will be sent to ZPX08 A In the page Outbound Routers gt Add a Dial Rule LIL VI PIP 1415 DialPlant New Delete ERR Rule Warme Out ZFADGA RR Place this call through Custom Call_ZPROSA Analog fallback None v Dialing Rules If the number begins with and followed weer by 1 digits or more Ra Ee define a custom pattern Strip 1 digits from the front and prepend before dialing Step 4 Set the user Dial Plan in ZPX08 A 45 In the page Extensions gt Dial Plan Extensions Setting Sr Extension SUL Name test
31. ne tine nc slored tine denson closed time Welcome Massage Please Select closed T Dial other Extensions Keypress Events Key Action O Disabled IS 1 Disabled 2 Disabled X 3 Disabled 4 Disabled 5 Disabled 6 Disabled lt 7 Disabled E Canes Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Then set IVR closed time Set welcome massage is Closing Add a Time Rule Time Based Rules gt New Time Rule Time Based Rules Activate Changes be Home Dial other Extensions s the caller allowed to dial OAO EE B E E SE aay Edit Time Rule X extensions other than the ones defined below Basic E KKS Kaa Rule Name incoming Ex July Inbound Control RP A a Time amp Date Conditions Advanced e ee I RUN Ra aa RG 25 Start Time 99 00 End Time 17 vw 30 lt Fi operator K Start Day Men End Day Fri v a Voicemail Start Date 01 End Date 31 R Conferencing Start Month January End Month December w D Music on hold Destination PES L aceasta if time matches YoiceMenu working time w E Call Parking a MS Rag PR pee Sorts EA if time did not match VoiceMenu closed time w dos o oo Save Cancel l By Time Based Rules Set a Rule Name eg incoming Set the Time amp Date Conditions If time matches go to working time If time not match go to closed time Click the save button saved th
32. ngs to e mail iv Dial 0 for Operator H Voice Message Options Message Format RAY 16 bit v Maximum messages 100 per folder Max message time 5 minutes v Min message time Ho minimum v Playback Options Iv Say message Caller ID E Say message duration a Play envelope E Allow users to review ZycooB is a registered trademark of Zycoo Inc All Rights Reserved 16 Standard configuration information is also present allowing you to confirm the extension used to check messages as well as general parameters such as the following Extension for Checking Messages This option defines the extension which Users call in order to access their voicemail account e Max greeting Seconds With this option you specify the maximum amount of time available to record your voicemail greeting Attach recordings to e mail Enable Disable send recording file to you email by attachment e Dial O for Operator Callers who are sent to voice mail can press 0 for the operator and be transferred either during the voice mail salutation or after recording the message If this option is not enabled a caller s pressing 0 will be ignored There are several options that can be specified to define the voicemail message in the sysiem e Message Format This option gives you the ability to choose the format in which messages will be mailed e Maximum Messages The maximum number of messages per voice mail box is set here e Maximum
33. o is a registered trademark of Zycoo Inc All Rights Reserved Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Activate Changes LA Home Advanced 7 Con di ected Status Log in seas tenets mets song ie Username System EEE AY Password iso Reboot Factory Defaults ZycooB is a registered trademark of Zycoo Inc All Rights Reserved With the zycoo GUI you can configure extensions conference voicemail Outbound Routers and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the 31 tab to go this kind of option setting page The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logoff Reboot and Factory Defaults e Logout To log out the zycoo GUI e Reboot Reboot the ZPX08 system e Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration change on some page 8 3 How to make a internal call Making internal calls are the base requirement for a telephony system Below are the settings for this usage It is base on ZPX08 but setting is the same in other ZPX products X li
34. ord this conference in a Fake NESS NEAR Conference Number WAV format Default filename is meetme conf rec Basic Conference Number UINIQUEID esas aeaa Room Extension 300 Advanced Conference Password nie PIN Code 1234 A Operator Sr Admin PIN Code 2345 lt Voicemail 6 E fx bien 2 Conference Options G Conferencing Mew nn nnn nnn nnn eno e Play hold music for first caller cf Music on hold K 1 Enable caller menu Q Call Parking v Announce callers E as ad Record conference 8 visa EEE EEE Quiet Mode Ro ese EM r Badado Status System Zycoo is a registered trademark of Zycoo Inc All Rights Reserved The configuration of the conference room and standard features is very straightforward The conference room use default extension 900 but you can always change it to any extension number you want After establishing the extension for the room you need to specify the password settings for the conference Assign the PIN Code used by participants to enter the conference as well as the Administrator PIN Code used by the moderator of the conference to open the conference room 19 5 4 Music On Hold Music on Hold gt Activate Changes DA Home Select Music directory Select directory that EDE EES a Music On Hold Reference vou want saved music file a dr ga pa fr ae eae pa E Music musici wv Advanced EM IDA eln A Operator Upload Music File a Voicemail Enter The Music File Name
35. ound Control 1 802 aN 805 Edit Delete Advanced 2 810 B 803 Edit Delete Fx Operator 3 809 N 85337096 Edit Delete lt Voicemail 4 818 amp 805 HSR G Conferencing D Music on hold a Call Parking DISA 3 Follow Me l agy me Based Rules Status System Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Call Forward extensions are listed in the table Create a new Call Forward List of Forward New Forward Add a Follow Me Extension Ring lasting for seconds tatus I always II Busy T Np answer Set your call forward number Forward a Local Extension O Forward a Outside Number Select forward extension lt Save Cancel Extension Select a need to call forward extension Ring Time Set the extension ring time State Set state of the extension Disable Always Busy No answer Select forward extension Select a call forward to extension When you select Forward a Outside Number the follow page will be displayed 22 Add a Follow Me X Extension Ring lasting for 20 seconds tatus I always T Busy T Np answer Set your call forward number Select DialPlan UialPlanl Set forward outside number Select DialPlan Select a Call forward to outside number using dialing rules Set forward outside number Input a Call forward to outside number Notice This number must be consistent with the corresponding DialPlan 5 8 Time Based Rules Time Based Rules ass
36. ptions e a ava 1 Closing gsm RecordAgain Play Same R Em ae DMI new voice menu using any user extension device Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Add a Ring Group Ring Group gt New Ring Group ICC Added Incoming Rule Ring Groups Activate Changes La Home Goto an IVR menu Select goto an IVR menu if the oe a ee ia E Add Ring Group X ringroup no answer Basic R Name tech Strategy Ring all M Inbound Control ae ona We ee eon SIP 802 User EE SIP 805 User5 5 ER Inbound Rates SIP 801 User SIP 806 User6 A bE SIP 803 User3 gt SIP 807 User Sa VR SIP 804 User4 SIP 808 User8 PO nnn SIP 809 User9 re sad SIP 810 User10 ise E x Mian SIP 811 Userll amp Ring Groupa SIP 812 User12 52 porna Ring Group Members Available Channels Advanced I Extension for this ring group Option Status a Sete ere Ring each all for these many seconds 20 System lf not answered Goto an Extension Goto an Extension Voicemail C Goto a RingGroup o IVR working time w Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Example Name the ring group tech Choose the group members whose extensions are 801 802 803 804 if no answered choose goto IVR working time Click Save button 39 Ring G
37. roups jes List of Ring Groups GETO S No Ring Group Options Inbound Control 1 tech Edit Delete Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Set IVR IVR IVR Activate Changes La Home IVR Menu IVR Setting Dial other Extensions s the caller allowed to dial CEEE PIAS eg 2 Sn extensions other than the ones defined below Basic IVR working t 1me Name working time Extension be er Maan gh SAD END IVR closed time Inbound Control Welcome Massage IS Inbound Routes Please Select welcome E ted Vv Dial other Extensions Save E oeae Keypress Events L IVR Prompts ud L e a Key Action Es Ring Groups O Goto Extension 801 v 5 Advanced 1 Goto Extension v 802 v Status 2 Goto RingGroup Y tech v ERRA SO nes 3 Disabled X System PRE E 4 Disabled v 5 Disabled v 6 Disabled v 7 Disabled N 9 Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Select IVR working time Set welcome massage is Welcome Set keypress Events Dial O go to extension 805 Dial 1 go to extension 806 Dial 2 go to ringgroup tech Click Save button 40 IVR Activate Changes Logout Ls Home IVR Menu IVR Setting Dial other Extensions s the caller allowed to dial oe Clade eae tona os EE See an extensions other than the ones defined below a IVR orka
38. running is generally port 25 For SSL encrypted connection use port 465 instead Enable use SSL TLS to send secure messages to server if your SSMTP server needs Authentication please enable SSMTP Authentication set and configure the follow information input username of your email input password of your email Voicemail Configuration General Sesa na seting Template for Voicemail Emails Sender Name MY IPPBX From yu ding zycoo com Subject you ve a voicemail from M_CALLERID Message pear Z YM RET you have a new voicemail from VM_CALLERID the message time is VM_DUR ES CZI Template Variables t TAB SfVM_NAME Recipient s firstname and lastname VM_DUR The duration of the voicemail message S VM_MAILBOX The recipient s extension VM_CALLERID The caller id of the person who left the message S VM_MSGNUM The message number in your mailbox SIM DATE The date and time the message was left Move the mouse over to a field to see tooltips 18 e Sender Name Set the name for sender e From Set the from email e Subject Set the email title e Massage Input the matter in your email 5 3 Conferencing Every company reaches the point of needing more people on a call than it can effectively include through three way calling conference bridges allow you to include more people as well as project a professional image Conference Room Configuration gt ba Home Record Conference Rec
39. rvice to reduce our cost when making 35 international calls Connect to PSTN Network from FXO port ZPX08 192 168 1 100 router Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add VolP service provider Trunk gt Add a Trunk Add a Custom Trunk Trunk L Home Analog Voip Trunks Peer Analog lines are Basic FXO cards Voice over IP VoIP connections are TORT TSIP Custos provided by an Internet Telephony Trunk ITSP 7 Extensions Provider Type Description VoIP Custom Re A C Analog Trunk Protocol SIP lt 28 Trunks a e l dr di SS Custom Trunk DialPlan default 43 Outbound Routes C Peer Register Teal bh e aH Host sip zycoo com Advanced T Without Authentication Status en Es Username 86453478 Password seeeeeee Save Cancel CC HE TT TT Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Add Dial Rule In Dial Rules gt add a new calling rule as below Dial Rules 36 Dial Rules gt List of DialPlans DialPlani v New Delete List of Dial Rules BETETZE RuleName Rule Name Call PSTN Place this call through Custom VoIP Custom ba Analog fallback None lt PIN Set Dialing Rules If the number begins with land followed by M more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit
40. s a registered trademark of Zycoo Inc All Rights Reserved This web page will display call logs e Call Logs Download e Call Logs Delete 6 2 Register Status Se or E o SIP Users Status Name username 830 829 ESSES Cans sia 828 827 826 825 824 823 822 ty System Info 821 AR eS ree ore Aa di 820 819 pio 1 818 817 816 815 814 813 812 811 810 809 808 807 806 806 RNA download the call logs file delete the call logs file Register Status Host Dyn Nat ACL Port Status iS Unspecified D 0 Unmonitored E Unspecified D D Unmonitored Unspecified D 0 Unmonit ored Unspecified D 0 Urmonitored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonitored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored La Unspecified D 0 Unmonit ored Unspecified D 0 Unmonit ored Unspecified D 0 Urmonitored Unspecified D 0 Urmonitored Unspecified D 0 Unmonit ored Insnecified D n Inmmitnrerd Z ZycooB is a registered trademark of Zycoo Inc All Rights Reserved In this page you can check SIP IAX Users or Trunks Status
41. s based on trunk and or the number called u From provider Port 3 4 To extension 801 User1 here you can select a extension a IVR or others Then if there is incoming call from Port3 or port4 channel the extension 801 will ring 8 6 How to Set an incoming call to IVR based time rule Add record a custom voice Record gt Record a new voice Added Incoming Rule Record Voices For Custom IVR ctivate Changes La Home List of Recorded voices Filename File name under which the recorded file ESSE E TEU TES TD should be saved to Ex MainGreeting Basic 3 No Name Options iach ar RC tur go 1 closed gsm RecordAgain Play Delete Inbound Control iinan 2 welcome gsm RecordAgain Play Delete IS Inbound Routes ATT Record a new Voice X Sa IVR iS IVR Prompts File Name welcome E o T E Extension used for recording 801 Useri w s Ring Groups Advanced Record Cancel Status System Zycoo is a registered trademark of Zycoo Inc All Rights Reserved Set the record name is Welcome Choose a extension used for recording here we use EXT 801 Click Record button Then the extension 801 will ring Pick up the phone record Welcome message Then hangup and finish the record Use the same way to record Closing message 38 Record a Custom voice Activate Changes ba Home List of Recorded voices Record a new Voice Menu Lets you record a 8 Extensions S No Name O
42. s connect with IP Phone Zap Extensions connect with Analog Phone Voice Mail Server Flexible Dial Plan Call Conference IVR Server Music On Hold Call Logs Support IP Phone with Key function FAX T 38 Other basic function 1 Three way calling 2 Call Forward on Busy or on Unanswered Call or on Unregistered Extension 3 Call Hold 4 Call Transfer 5 Call Waiting 6 Caller ID 1 3 Interface amp Panel 1 Interface PORTE PST PORTA PRATS Boats BOTS FOATI POT 2 8 Analog Ports can be FXO or FXS RJ11 1 USB Interface optional 1 SD MMC Interface 2 Network Interface RJ45 1 Power port DC 12V 2A 1 Reboot Button Indication Panel USB MMC LAN WAN SYS PWR Mark Function Status Description O n Power On PWR SY System Status een ome 9 System Failed S Data exchanging WAN WAN interface Status No Data exchanging Data exchanging LAN LAN Interface Status No Data exchanging On MMC connect successfull SD card Status On y MMC connect failed Red FXO channel 1 8 Power Status Analog Modules Status FXS channel 3 Hardware 32bit embedded RISC DSP 256M Onboard Nand Flash 2M Onboard Nor Flash 64M Onboard SDRAM e 2G MMC SD Storage 4 environmental requirements temperature 10 C 45 C e Storage temperature 30 C 65 C e humidity 10 80 no dew e Power AC 100 240V 5 Packing List IPPBX 1 Unit e Power Adapter 1 Unit 1 4 Default configuration
43. s or Advanced to further refine the definition Edit Edit you select the trunk Codecs Codecs provide the ability for your voice to be converted to a digital signal and transmitted across the internet Advanced The following advanced options are available to further refine your trunk Advanced Settings trunkname trunk_ Insecure very port 5060 caller ID tomdamain 192 168 1 1i1 fromuser test contact qualify update Cancel Trunkname Specify a trunk name if you want to refer to the service provider definition as something other than specified in Comment Insecure This option specifies how connecis to a service provider host should be handled Valid options are very yes no invite port Default is very Port The register request is sent through the port Default is SIP 5060 1AX 4569 Caller ID The caller ID will be set to the value specified in this field Fromdomain Sets default from domain in SIP messages when acting as a SIP client Fromuser Sets default from user in SIP messages when acting as a SIP client Contact Specifies a primary extension for call routing 3 3 Outbound Routers The Dial Rules tab on the left toolbar allows you to use basic pattern matching to differentiate outbound calls and route them accordingly create different DialPlan 10 Dial Rules AC ite Chang Ex Delete digits from the front and prepend 256 La Home List of DialPlans Es O auand efore dialing Basic
44. side users an a O L 73 7 192 166 1 1 0 O be forwarded to 192 168 142 j M is recommended that tha HIP Su O 80 192 168 1199 4 computer use static IP address POPS 110 110 192 168 10 C Toa 4 6 ee You may use this function to nad gaa O 119 192 168 10 L establish a Web server or E server via an P Gateway in SNMP 161 O 161 192168110 O this format Windows XP ca i E i l l used to configure this throug ssh 2020 amp O 22 19216811235 UPnP communication Be sur that you enter a valid IF httpl soso DO 80 192 168 1 29 7 Address You may need to l stabksh a static IP address http 8090 O 180 192168 1 209 7 with your ISP in order to property run an Internet se O 192 168 1 2 ado tee AX 4569 O 4569 192 168 121 4 More Step 2 Set up the service provider and calling rule in ZPX08 B to make it register to ZPX08 A This method is almost the same as above EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 48 Step 3 Use the same method do port forwarding in router B for ZPX08 B Your public address from network provider maybe a dynamic ip which will be changed periodically To overcome the problem of dynamic ip you may need to use the DDNS service for more info please google the internet Step 4 How to resolve problems about hearing only on one side If your IPPBX behind the Router you should build
45. t options The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logout Reboot and Factory Defaulis e Logout To log out the zycoo GUI e Reboot Reboot the IP PBX system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration on some page Chapter3 Basic Configuration 3 1 Configure Extensions Click the Extension tab and you will see the extensions setting your created users are in this page There are 30 users in your extensions list as default setting you can add new extensions or remove the existing extensions Extension Configuration La Home Extensions Extensions Setting Extension The numbered extension eg 888 that PCT AER tia RAN RANA RA TEUR ai all will be associated with this particular User Basi 801 User S Extension asic Phone RENO CREA aa 802 User2 S P te ame amp Extensions 803 User3 T 804 Usera Password a User no O 806 User6 Caller ID SS Outbound Routes ama o m YM Password Inbound Control SHS el Esma TE ET da Nada 810 User10 Analog Phone No Analog lines detected Advanced 811 Userll Dial Plan SEAT NEC Sine Sonu A 812 User12 lat tan Status 813 User13 S EEE 14 Userld Advance
46. te extansion 801 IP 192 168 1 81 X lite extension 802 IP 192 168 1 82 LAN Local Area Network ZPX08 192 168 1 100 Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 32 Set User Users K ao Extension Configuration Activate Changes ba Home Extensions Extensions Setting Extension The numbered extension eg 888 that eee eee O serto will be associated with this particular User Basic 801 Userl IS Extension ae Ue Maa MATES UME TS 802 User 7 S C e ame 5 Extensions 803 Users ER Rin Le Se anal 804 Userd Password a 805 User5 in 806 User6 Caller ID c 807 UserT VM Password GE Outbound Routes lana user Inbound Control 809 Userd E mail GT ide Si a Analog Phone No Analog lines detected Advanced User e EPE NR EO Au ORT aa 812 Userl 2 Dial Plan Status 813 Userl3 Sa a Una SE da 814 Userl4 Advance Options System 815 Userl5 E ES SANT rat a NR GEL ee Voicemail Can Reinvite 817 User TT SIP LAK 818 Userl18 a E 819 Userl9 Call Waiting 3 Way Calling 820 User20 A NAT Pickup Group 821 User21 es ee 822 User22 DTMF Mode 823 User23 lt 824 User d Codecs Configure 825 User25 IS Zycoo is a registered trademark of Zycoo Inc All Rights Reserved There are 30 default users the extensions number are 801 830 Set user Extension is 803 Name Password
47. the example e Define a custom pattern Seta custom pattern by yourself Custom Pattern SXXX define a Basic Pattern N Any digitfram toy A Any digit from Oto 4 Any number of additional digits N Any digit from 2 to 9 Z Any digit from 1 to 9 X Any digit from 0 to 9 Any number of additional digits Example 9ZNXXX mean first number is 9 second number is any digit from 1 to 9 third number is any digit from 2 to 9 and each X is any digit from O to 9 The is more e Delete This option gives you the opportunity to remove specified digits from the call being dialed and replace them with the digits needed to make the call You can also prepend digits to the beginning Chapter4 Inbound Control 4 1 Inbound Routers Incoming Calls Activate Changes as Home Add a Incoming Rule Define a new Rule for AE List of Incoming Call Rules handling Incoming calls based on trunk and or the Fee ene oe eae are Gat S No Incoming Rule Options des tcc Inbound Control 1 Route all unmatched incoming calls from provider Ports 3 4 to Edit Delete Sanger cipher CIC duda working time IVR Menu ZycooB is a registered trademark of Zycoo Inc All Rights Reserved The same pattern matching logic used for processing outbound calls can also be employed for inbound calls The two defaults define routing based on whether an incoming call matches or doesn t match a pattern you define 12 Route All Unmatched incoming ca

ZPX04/08 User's Manual

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