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1. tills Solar Solar Solutions for Life Evacuated Tube Solar Hot Water System Owners Manual Version 1 1 07 Nov 07 Hills Industries Limited ABN 35 007 573 417 944 956 South Road Edwardstown South Australia 5039 Website www hillssolar com au Email info hillssolar com Copyright 2007 Hills Industries Limited i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 2 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life TABLE OF CONTENTS Section Page 1 INTRODUCTION esssscccssstsscsestscsseststescenssadcssenssicssessstissessistssetsessssenssdsscesssdiscesesidscetesdtcsesssceess 5 1 1 Important forms you need to complete eecceeceeseeeceesseceeceeeeeeeeeeseeceaeeneeeseaes 5 1 2 GCC M VET VIEW cial catarensaessceptcraciasnadensdtedeanch aie a O ERE E EAEE TAES ESEE EEEa 5 2 KEY FEATURES AND BENEFITS 0 cccsccsssscssscecsccccsccesssccesssccccscccescceseseeessscesecssesees 6 2 1 Key tealUr ecient creas E E A E wee E E 7 2 2 Hills Solar storage tanks and boosting sos sccsicsdccnssvsedacvaspiwaxtunewancseniecesigeedavvaunuanseoenes 8 3 IMPORTANT INFORMATION u cccsccccssssscccsssssccccssssscccssssccscssssccscssssccscssssccssessessscsssessees 9 3 1 Australian New Zealand Standards sa sicsshesvacusnesvusssesceassunsaisevecausieseiiienncsavseaaiveies 9 3 2 Qualified stallets ceninin iieii ai R RE E a eis 9
2. 3 3 Water PTS hi cccen ecete scar banwscaneaeesinreaccuceiasess ou EEE EA AE E EEEE EO EAE DEERE trOn E Es 9 3 4 Water TG Werepesarsesaiu sre eae ea rE EEEE EEE EAER TEE EAEE EAS EEEE 9 3 5 Water g ality eesriie aE A A E EA I EEE 9 3 6 Corrosion from bore water and chlorinated pools and spas cc ccesseeeteeeeeeeeees 9 3 7 Protection against freezing ssseseseessesereseesseseresresseestestresstesesrrsstessesrssressessessres 9 3 8 Collector gross weight and dimensions filled ccccessececeessececeeeseeeeeeeseeeeseseeeees 10 3 9 Stagnation and SXCESs HEAL iccsccsuuvsndredemsnenauncnscnasuatscsoemwadhreetscnmmsreineanacdneuwtaans 10 3 10 Hail prone areas snn EE 11 3 11 Mo ting frAME scissriresseeiiarersrosreein inciri sstaea roe isara nee 11 4 OWNER MAINTENANCE cassisissssscssssssssssssssssssssssscsssssnnscesssessnssssescscessescnssssesssssstesstastescsess 14 4 1 CHCA oee e E EEE EE T AEE EEE 14 4 2 EA E E AE E A A T E 14 4 3 Broken tube Pep AC eri 2 ayes sedate cnccecyasedecsintsnevissndexvainieataeenedaedeaancacmnonen 14 4 4 Evacuated tube heat pipe insertion gy ccccisccevseierdn da tusacestoseausnacisstisonaneede Maccudeheoutioss 15 4 5 Po t installation cleanin cssxeixcsectivesuasenesuemsnndaedvntecsunnesdisaetdasncoiesarencnsduamietivase 16 4 6 J sulal omise E E EE 16 4 7 Oth r CompOnentS issssiseeiisississiesrissinsirssisssaser saneras inesse rentGeaa ee eonu ees 17 5 TROUBLESHOOTING issssssssssessssesassssiv
3. Figute4 Manifold tube Housits icici iicsdseuiesisscsecsancatechseenieeatantteepanesugendssidacdesnsenesiaeadoebaraceensasceeneeas 16 Figure 5 Tube locking Caps scccsacasicisechgsnceveedaeesanedensweta sda bawsacusesuaddas EAN E E E EARE 16 Figure6 Hills Solar tube collector cross section eccceceeseessceseeseeeeceeeeaeeeeceaecaeeeeeesecaeeaeeeeeaeeaeees 23 Fig re7 Colle ctororiemta thomex c ssssvecesessindeascavzessasevadsnensvessanssveashaedennndanevoneune evbeenhgs vaca evnesiag shedansess 24 SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 4 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 1 INTRODUCTION This manual details the owner s instructions for the Hills Solar evacuated tube hot water system If you are unsure of any information contained within this manual contact your Hills Solar dealer For technical support ring 1300 363 386 1 1 Important forms you need to complete There are three important forms we need you to complete at the end of this manual and mail or fax to the addresses contained on the forms Renewable Energy Certificate RECs Assignment form used when replacing an existing electric system installing in a new dwelling or replacing an old existing electric boosted solar water heater Installation Report Form returned to Hills Solar to register your details for warranty purposes Hills Solar Appraisal Form returned to Hills S
4. The Automatic Air Vent on the manifold also releases steam from the system There is a tank high temperature protection feature built into the Hills Solar Controller which turns the pump off should the required maximum tank temperature be reached This mechanism protects the system from overheating when hot water is not used for several days e g when on holiday or during long periods of sunlight Note The Automatic Air Vent on the collector prevents any air from entering the system such as when there is a power failure which can cause the pump to cavitate due to trapped air in the pump stopping water circulating around the solar loop from the tank to the collector and back SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 10 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Tip If you feel that your hot water usage is such that you don t require the extra performance that the Hills Solar collectors provide such as when there is only 1 or 2 people using the system you can remove a few of the heat pipes from the evacuated glass tubes and then replace just the tubes in the manifold This will lower the collector output while not detracting from the aesthetics of the collector This allows you to tailor each collector to perform to your particular requirements Please call your Hills Solar dealer for more details 3 10 Hail prone areas Hills Solar evacuated tubes are surprisingly str
5. e have not previously assigned or created any REC s for this installation e understand the Terms amp Conditions included with this form e herby authorise Renewable Energy Xchange to amend errors amp to clarify requirements under the Renewable Energy Electricity Act 2000 e understand that this system is eligible for RECs and in exchange for assigning my right to create these RECs will receive from Renewable Energy Xchange the monetary value of the sold certificates at the time of trade less an administrative processing fee e or have received a point of sale discount and request payment of the RECs value be made to e The information given in this form is true and accurate to the best of my knowledge and am aware that penalties can be applied for providing misleading information in this form under the Renewable Energy Electricity Act 2000 The Owner of the Installation Witnessed by the Agent Distributor Installer Signed Signed Name Name Date Date Privacy Renewable Energy Xchange will use and disclose personal information obtained for the primary purpose for which it was collected O Please tick here if you do not wish to receive further product information from Renewable Energy Xchange amp Hills Industries Limited and or its related companies and distributors If at any time you wish to unsubscribe please contact Renewable Energy Xchange Return this completed form to G tea Renewable Energy Xchange O
6. hot water system or any of its components OH amp S Disclaimer Hills Industries Limited and its dealer work with and recommend various installation and plumbing companies to install test and certify correct operation of solar hot water systems Hills Industries Limited is a supplier of systems only Each installation must be covered by the installer s insurances commercial terms and conditions and by the applicable OH amp S legislation Each person that installs assembles or services must comply with all OH amp S requirements relevant to the type of work being conducted including but not limited to plumbing work work on roofs and electrical work Hills Industries Limited and its dealers do not accept any responsibility for any loss or damage to any person or property of any type whether direct or consequential arising from the installation maintenance or operation of the solar hot water system or any of its components SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 28 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life APPENDIX A INSTALLATION REPORT FORM Installation report form page 1 of 3 After the completion of installation the following form must be completed by the installer and faxed to Hills Solar within 5 working days of installation date PLEASE WRITE CLEARLY Customer Name Installer Name Installation Installer License Number address Instal
7. hot water hotter longer SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 8 of 40 Grills Solar Solar Solutions for Life 3 1 3 2 3 3 3 4 3 5 3 6 3 7 Hills Solar Owners Manual IMPORTANT INFORMATION Australian New Zealand Standards Installation must be completed in accordance with the requirements of AS NZS 3500 and Australian Standard AS 5601 for installation of the Bosch Highflow Gas booster in accordance with AG 601 Qualified installers Installation must be completed and checked off by a qualified plumbing professional Water temperature Under AS NZS3500 the temperature of the hot water being delivered from a solar system either gas or electric boosted is to be a maximum of 50 C therefore to comply with these standards the water flowing from the Solar Tempering valve is to be set to a maximum of 50 C Water flow Hot water flow from gas boosters is limited to either 21 or 26 litres per min lpm due to the flow rate of the gas booster gas storage tanks might have delivered greater flow rates and customers might be used to that from their previous system It is advisable when using AAA rated showerheads to use those with a minimum flow of 9 litres per minute This is to ensure that Bosch units function efficiently If you are experiencing changes in water temperature then this may be a result of using a showerhead that has a too low flow rate It is also advisable to periodically
8. of the low temperature functionality of the Hills Solar Controller SLR_M_001_ Owners Manual Version 1 1 Reviewed 07 Nov 07 Page 7 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life unsightly tank on the roof and the need for cranes hoists or possible roof reinforcing 2 2 Hills Solar storage tanks and boosting Hills Solar use stainless steel storage tanks which provide proven long term corrosion resistance without the need for a sacrificial anode Polymeric outer casing with full Ultra Violet stabilisation on the Hills Solar storage tanks make them resistant to rust and protect them from the elements This is particularly necessary in coastal frost prone or damp areas Hills Solar storage tanks incorporate a design to promote thermal stratification that prevents the mixing of incoming cold with hot water at the top of the tank Dual Positive Domed Cylinder results in optimum water delivery and promotes flushing through of suspended solids In gas boosted systems the Bosch Highflow Gas Booster heats water only when required minimising energy wastage The booster switches on when the temperature of the water from the storage tank is less than 60 C the temperature that the solar transfer valve is set to After power failures the Bosch gas booster does not require a technician to reset the gas booster Storage tanks incorporate a high level of insulation to keep solar
9. sacrificial anode which saves the cost or replacing approx every 5 years Stainless steel tanks also have a longer life than standard Vitreous enamel tanks Can I fit a Hills Solar system to my existing hot water system In most cases a Hills Solar system can be retro fitted to an existing hot water tank Please consult your local dealer for more information Where can I buy a Hills Solar Hot Water system Please visit the Hills Solar Web Site at http www hillssolar com au to find your nearest dealer SLR_M_001_ Owners Manual Version 1 1 Reviewed 07 Nov 07 Page 24 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 8 REBATE FORMS Please read this information sheet before completing your Renewable Energy Certificate Assignment Form 8 1 Background to Renewable Energy Certificates Renewable Energy Certificates RECs are a new form of currency created by the Federal Government under the Renewable Energy Electricity Act 2000 and are used to demonstrate compliance with the requirements of the Government s Mandatory Renewable Energy Target MRET scheme The Australian Government s MRET commenced in April 2001 and requires the sourcing of 9 500 gigawatt hours of extra renewable electricity per year by 2010 through to 2020 This target is enough power to meet the residential electricity requirements of approximately four million people MRET places a liability on wholesale purchasers of elec
10. tube is silver at the bottom showing that the vacuum is good Note Do not use the evacuated tube if the there is a presence of a white colour at the bottom of the tube as this represents the absence of a vacuum in the tube SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 14 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Protective Outer glas cap surface Heat transfer fin Heat pipe Figure3 Hills Solar tube collector 4 4 Evacuated tube heat pipe insertion 1 Lubricate the top outer surface of the evacuated tube with a small amount of water to allow it to slip through the manifold rubber ring seal Note Do not allow any water to enter the evacuated tube 2 Whilst firmly holding the evacuated tube at about mid length guide the heat pipe tip in past the rubber seal and into the heat pipe port 3 Using a slight left and right twisting action push the evacuated tube up into the manifold The evacuated tube will push against the heat pipe condenser pushing the heat pipe fully into the manifold port The heat pipe and evacuated tube are fully inserted once the black coating of the evacuated tube has disappeared up into the manifold no clear glass visible and the bottom of the tube sits correctly in the bottom locking cap Figure 4 shows the manifold tube housing SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 15 of 40 iy Hills Solar Owners Manu
11. Systems eligible for Government rebates Provided you meet the Federal Governments criteria all Hills Solar Systems are eligible for RECs Renewable Energy Certificates There is also a 1 000 00 Federal Government rebate For more information visit http Awww orer gov au Office of the Renewable Energy Regulator Some States and local councils also offer incentives on installation of solar hot water systems What are RECs RECs are a form of currency created by the Federal Government under the Renewable Energy Electricity Act 2000 and are used to demonstrate compliance with the requirements of the Government s Mandatory Renewable Energy Target MRET scheme The Hills Solar System qualifies for these generous Government Rebates conditions apply There are 4 Australian zones which will determine the amount of RECs per system Please visit the Hills Solar Web Site at _http www hillssolar com au for the RECs zone for your postcode and click here to see the number of RECs certificates applicable for each Hills Solar product Which is the best collector orientation The ideal location for collectors is facing due North however 45 degrees North West or North East is acceptable with minimal effect due to the cylindrical design NORTH FACING Figure 7 Collector orientation Why do Hills use a stainless steel storage tank Stainless steel tanks have a natural oxide barrier to corrosion therefore eliminating the requirements of a
12. _001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 17 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 5 TROUBLESHOOTING Only those inspection items listed in this section may be safely completed by the home owner Any other system troubleshooting system adjustments or repairs must be completed by a qualified tradesperson 5 1 No Hot Water If there is no hot water it will generally be related to the gas or electric heating system and not the solar tube collector The solar tube collector pre heats water with final boosting completed by the electric element or gas booster system Please contact your Hills Solar dealer If the gas booster is not turned on before sending water through it then it will default to 40 C To reset the system turn the gas booster off via the power point or taking the plug out of the controller and wait two minutes before turning the system back on 5 2 Reduced Solar Contribution Solar contribution to your heating is directly related to the amount of solar radiation and the volume of hot water used During the winter months and periods of rainy or overcast weather the amount of energy produced by the solar collector will be reduced As a general rule the solar collector will have been sized and positioned to provide the majority of your summer hot water needs During the winter due to increased cloud cover and reduced solar radiation levels solar contribution ma
13. afe tray The National Plumbing Code AS 3500 4 requires safe trays to be installed to all water heaters where if there is a leak property may be damaged Installation of such trays must comply with Clause 4 4 and Sub clauses 1 to 5 of the Code Gas boosted systems The Hills Solar Storage Tank is highly insulated to a level exceeding the required MEPS specification thus minimising heat loss from the tank throughout both day and night The cylinder is a storage vessel for the solar heated water When solar gain is high the water may be of suitable temperature for direct use During such periods the Bosch Highflow Gas booster is automatically OFF with no standby or pilot heating losses For periods when solar contribution is insufficient to reach required temperatures or as the tank temperature drops due to hot water usage the Bosch Highflow Gas booster will automatically boost the water temperature to the required level Points to note l The gas booster operates when there is a minimum of 3L of hot water flowing The use of water saving tap fittings that have less than 7 5L min flow rate or that have restrictors in them can interfere with the operation To check operation open the hot tap fully to see if the gas booster comes on 2 The electronic range of Bosch gas boosters 21E 26E need a minimum of 150kPa water pressure 15 3m head pressure in order to function properly If the pressure is less than 150kPa then a water pressure pump
14. al Hills Solar Solar Solutions for Life Figure 4 Manifold tube housing 4 After the insertion of each tube secure the tube in the locking cap by closing the locking cap and carefully tightening the screw located at the base of the locking cap until the tube is secure Note Minimal pressure is required and care should be taken not to over tighten as the screw only needs to be up against the protective cap on the base of the evacuated tube to stop it from moving Figure5 Tube locking cap 4 5 Post installation cleaning Post installation cleaning is limited to the cleaning of replacement tubes with a liquid glass cleaner and soft cloth If this is not available a sponge with clean water can be used 4 6 Insulation The plumbing pipes running to and from the collector should be insulated This insulation should be checked annually for damage If available UV stabilised foam or metallic wrap should be used otherwise deterioration can occur over time Note Up to 60 heat loss can occur if the insulation is non existent or sub standard SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 16 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life 4 7 Other components Other parts of the system such as the pump and storage tank electric or gas water heater should be serviced inspected by qualified technicians according to the manufacturer s own maintenance guidelines SLR_M
15. ating water from the storage tank passing through a well insulated manifold ensuring maximum solar heat gain e The Rockwool insulated collector manifold sealed evacuated tubes and freeze protected heat pipes allow reliable operation even in the coldest areas and on cloudy or overcast days Due to their cylindrical shape Hills Solar evacuated glass tubes are naturally self cleaning when it rains and thus don t lose performance through the accumulation of dirt and pollutants The internal copper manifold pipe in the Hills Solar collector is 35mm in diameter ensuring greater water flow and is excellent for thermosiphon systems systems with the tank on the roof with the collector using convection rather than a pump to circulate the hot water For both gas and electric boosted systems the Hills Solar collector uses advanced heat pipe technology to provide not only high solar conversion efficiency but also protection against freezing and leaking of any water through the evacuated glass tubes The stainless steel collector frame provides both strength and long term corrosion resistance Easy installation and reliable operation is ensured through automated pump operation low temperature protection and pre wired power and sensor leads via the Hills Solar controller Split system design with low profile collector removes the need for a large System plumbing must be well insulated and protected from freezing by use
16. aturally frost protected 3 8 Collector gross weight and dimensions filled The collector header pipe contained within the manifold has an OD Outside Diameter of 35mm and the water volume contained in the manifold is only minimal see table below The installed filled weights including standard frame and tubes combined and other relevant information are as follows Table 1 Collector Gross Weight amp Dimensions Filled Measurement 10 tube collector 22 tube collector 30 tube collector Weight inc standard frame tubes manifold mkg Sake JOBS Height of collector including manifold 2000mm 2000mm 2000mm Width of collector 885mm 1845mm 2485mm Distance between inlet 815mm 1775mm 2415mm and outlet ports Surface area of collecto 1 77m2 3 69m2 4 97m2 Absorber are of 0 80m2 1 76m2 240m2 collector Aber tue aaa 0 948m2 2 086m2 2 844m2 collector Water that manifold in 560ml 1260ml 1770ml collector holds Weight of low pitched ooann 6 0kg 10 5kg 11 1kg Weight of A frame for flat roofs 7 5kg 11 5kg 12 1kg 3 9 Stagnation and excess heat Stagnation refers to the condition that occurs when the pump stops running due to either voltage reduction brown out power blackout or pump failure A safety feature for this is the Pressure Temperature Relief PTR valve on the storage tank safely releasing high temperature water and or steam from the system should the tank reach 95 C
17. ble Energy Xchange on 1300 738 318 Simply fill in the RECs Assignment Form on the next page and send it back to Renewable Energy Xchange Renewable Energy Xchange will then get your certificates registered and provide you with a once off payment less an administration fee to the value of your RECs or you are free to register and create you own RECs or assign them to whomever you wish visit www orer gov au for further information SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 37 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life This page is blank intentionally to facilitate faxing SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 38 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life Please read the Terms amp Conditions before completing this Assignment form Owners Details BLOCK LETTERS ONLY Payment Preference First Name Surname require payment via please tick Postal Address Cheque will be issued to the owners Suburb State Post Code Telephone w h Direct Deposit complete the details below Mobile Account Name BLOCK LETTERS ONLY Email instalation Detalle LOOKLETTERS ON Installation Bank BLOCK LETTERS ONLY Address Suburb State Post Code Brand Endless Solar Model Tank Serial Number Number of tubes Installation date I I Solar Hot Wa
18. can be installed 9 789kPa 1m of head pressure 3 When upgrading from a gas storage tank to a gas solar system using an instantaneous gas booster check that the gas regulator has been upgraded from 1 375kPa to 2 75kPa otherwise you might experience low water pressure and or water that does not get heated by the gas booster to the required temperature Your plumber needs to obtain a replacement upgrade gas regulator through your local gas provider Also as a matter of precaution replace the two rubber washers if the old ones look worn If you turn on the gas booster at the power point before water is flowing through the unit it will go into default mode and allow no more than 40 C temperature to flow To reset the gas booster turn it off at the power point for 1 minute and then turn back on Leave another 1 minute before turning the water on again SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 12 of 40 Grills Solar Solar Solutions for Life Hills Solar Owners Manual 4 It is not recommended to use Electronic Temperature Controllers with continuous flow gas boosted solar systems as their operation is limited due to the stored solar hot water often being hotter than the temperature selected Electric boosted systems The Hills Solar electric boosted water heater cylinder is fitted standard with a 3 6kW booster element which is actuated via the preferred option of Off Peak Tariff This ensures that if water has no
19. check the showerhead to see if there is any build up of material inside Water quality In areas with hard water gt 200ppm lime scale may form inside the collector header pipe In such regions it is advisable to install a water softening device to ensure the long term efficient operation of the solar collector Corrosion from bore water and chlorinated pools and spas Both copper amp stainless steel are susceptible to corrosion when high concentrations of chloride are present therefore use of this system to heat chlorinated pool or spa water will void the Warranty Chloride levels present in most reticulated public potable water supplies are safe for use in the solar collector provided there is no use of bore waters in the reticulated supply Protection against freezing Freeze protection is incorporated into the Hills Solar controller with a low manifold temperature pump circulation feature This feature turns the pump on if the manifold temperature drops to 3 C and turns off again when the temperature rises to 5 C The design of the heat pipes inside the evacuated tubes provides natural protection against frost This makes Hills Solar the natural choice in cold and frosty climates SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 9 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Note In case of a power failure in frost prone areas the Hills Solar evacuated tubes are n
20. en introduced from the date of Contract and the date of delivery provided that the products are of the same or similar quality and are fit for the purposes for which they are purchased Such alterations shall not constitute a defect in design or construction under this Warranty The Warranty shall be limited to the replacement or repair at the option of Hills Solar of any defective products and of such parts as have been damaged in consequence of the defect Hills Solar is excluded to the extent allowable by Law from responsibility for any consequential loss including Injury to persons Damage to property Economic loss Pain and suffering and Any legal or other damages flowing from any manufacturing fault defect Hills Solar shall be under no obligation to return parts replaced at its option pursuant to this Warranty SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 20 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 6 2 Warranty Exclusions THE FOLLOWING EXCLUSIONS SHALL CAUSE THE SYSTEM WARRANTY TO BECOME VOID THIS MAY INCUR A SERVICE CHARGE AND COSTS FOR PARTS SHOULD THEY BE NECESSARY Where service is required to reconnect the water heater operation due to problems related with abnormal water supply i e high water pressure faulty gas fitting plumbing and or electrical wiring or major variations in gas or electrical energy supply If the system is so
21. f the cylinder rupturing TON T op Torone ye Bosch Highflow Gas Booster Heat Exchanger Ten years Labour one year Replacement of Mounting Frame and Copper Header Ten Years Labour one year Other parts One year Labour one year Both copper amp stainless steel are susceptible to corrosion when high concentrations of chloride are present and therefore use of this system to heat chlorinated pool or spa water will void the Warranty Chloride levels present in most reticulated public potable water supply are safe for use in the solar collector provided there is no use of bore waters in the reticulated supply Where the Solar System is installed outside the boundaries of a Capital Cities Metropolitan area i e those areas on STD the cost of transport insurance and traveling will be charged to the owner SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 22 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 7 FREQUENTLY ASKED QUESTIONS Why Choose a Hills Evacuated Tube Solar Hot Water System Evacuated tube technology has been used in Europe for many years and is more efficient in cooler climates than standard flat plate technology At Hills we have undertaken research to choose a quality system that will perform best in all conditions especially in winter when thermal energy is at its lowest therefore giving you the best performance possible all year Ho
22. for this installation to Renewable Energy Xchange REX for payment To be received in equal value of the Renewable Energy Certificates created from the installation of a solar hot water system or I have received a point of sale discount that is equal to the value of the Renewable Energy Certificates that will result from the installation of a solar hot water system I understand that falsely creating RECs is an offence which can attract heavy penalties under the Renewable Energy Electricity Act 2000 I understand that once an owner has assigned rights to create RECs no other RECs can be created or assigned with respect to that solar water heater installation I understand that any payment made is inclusive of GST and is for the assignment of my rights Where I am registered for GST I will provide REX with a tax invoice for the assignment of my rights which will be for the value of the RECs traded less the service fee as advised at the time of sale by REX I agree that in the event my RECs assignment is invalid or if Renewable Energy Xchange cannot create or register the RECs that I will not be entitled to any payment I agree to reimburse Renewable Energy Xchange the full amount if payment has already been received by me I agree that the Office of the Renewable Energy Regulator ORER or its appointed agent can inspect my system within the first 5 years of operation I understand that the information o
23. hat falsely creating RECs is an offence which can attract heavy penalties under the Renewable Energy Electricity Act 2000 I understand that once an owner has assigned rights to create RECs no other RECs can be created or assigned with respect to that solar water heater installation I understand that any payment made is inclusive of GST and is for the assignment of my rights Where I am registered for GST I will provide REX with a tax invoice for the assignment of my rights which will be for the value of the RECs traded less the service fee as advised at the time of sale by REX I agree that in the event my RECs assignment is invalid or if Renewable Energy Xchange cannot create or register the RECs that I will not be entitled to any payment I agree to reimburse Renewable Energy Xchange the full amount if payment has already been received by me I agree that the Office of the Renewable Energy Regulator or its appointed agent can inspect my system within the first 5 years of operation I understand that the information on this form will be made available to Renewable Energy Xchange Hills Industries Limited and ORER Unless consent is granted by me will not be used for any other purpose other than to create check or Audit Renewable Energy Certificates I have checked that detail entered on this form and the installation report is correct 8 5 How to fill in the RECs form Please fill out all the areas relevant to your installation ens
24. ills Solar Solar Solutions for Life 5 4 Regular Releasing of Hot Water If during normal daily hot water use the Pressure Temperature Relief PTR valve on the tank is regularly releasing hot water it indicates there may be a problem A few litres a day is normal Possible Causes The system may be producing more hot water than is required This will be most apparent in the summer months when solar radiation levels are high Solution Remove some of the heat pipes from the evacuated tubes and replace in the manifold Possible Causes A problem exists with the electric heating thermostat Electric boosting only Solution Contact your local Hills Solar dealer Possible Causes A faulty PTR valve on the tank Solution Contact your local Hills Solar dealer Note If the PTR valve is less than one year old then it is covered under warranty To test the system Run the hot water tap in the bathroom or kitchen for 5 minutes to release some heat from the system the water will be hot so be careful If after this period the tank is still regularly releasing hot water it indicates a definite problem Please contact your Hills Solar dealer 5 5 Safety Precautions For any problems that involve plumbing or electrical connections the services of a qualified professional must be employed SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 19 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions fo
25. ires the sourcing of 9 500 gigawatt hours of extra renewable electricity per year by 2010 through to 2020 which is enough power to meet the residential electricity needs of four million people MRET places a liability on wholesale purchasers of electricity to proportionately contribute towards the generation of the additional renewable energy The target applies nationally and is implemented through the Renewable Energy Electricity Act 2000 The legislation underpinning the target was reviewed by an independent panel and the report provided to the Government in September 2003 The Renewable Energy Electricity Act 2000 establishes the rules for creating RECs The Act states that the RECs must be in electronic form that every certificate must have its own unique code and that the RECs must be registered by the Renewable Energy Regulator before they are considered valid How RECs are calculated One REC is generated for every 1 MWh of renewable energy power The range of Endless Solar water heating systems have been assessed by an independent testing authority to establish the performance and efficiency of each system in saving energy for water heating These systems are then deemed to create a number RECs reflecting how much energy they can save each year Value of RECs The value of a REC is determined by a market mechanism and is therefore subject to change over time depending upon the size of the market how many RECs can be bough
26. lation Date Company name Company address Phone No Work Home Mobile Installer Phone No Email Mobile Address Fax number Invoice Number Fax number Hills Solar Collector Serial Number s on the back of the collector If gas Boosted Bosch Highflow Gas booster Serial Number If electric boosted Hills Solar Storage Tank Serial Number If gas boosted Hills Solar Storage Tank Serial Number SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 29 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life This page is blank intentionally to facilitate faxing SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 30 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Please tick applicable YES NO Installation report form page 2 of 3 1 Collector faces due North If not facing North what is the aspect the collector is facing EEE Estimated pitch of roof deg 2 Collector is installed at an appropriate angle of above 20 deg 3 Manifold is not significantly shaded throughout the day 4 Manifold is not likely to be struck by falling objects such as branches or falling fruit U Frame is secured to structurally sound roof framing or to side of building a Pressure limiting valve has been insta
27. ld repaired or altered by any third party without the consent of Hills Solar Claims for damage to walls foundations outside furnishings inside roofs or other losses directly or indirectly due to leakage from the water heater Where the system has been drained for a period without the solar tube collector being covered resulting in damage to collector Accidental breakage is not covered by this warranty and should be added separately to your general household insurance policy This warranty does not cover the effects of sludge sediment as a result of connection to a water supply from unfiltered sources i e spring dam bore river or other This warranty does not cover the effects of the connection of the appliance to bore waters and highly mineralized waters Where water stored in the cylinder exceeds the following levels Table 3 Water characteristics Water Characteristic Level Total dissolved solids 600 mg litre or p p m Total hardness 200 mg litre or p p m Chloride 250 mg litre or p p m Sodium 150 mg litre or p p m Magnesium 10 mg litre or p p m pH Levels 6 5 8 5 Electrical Conductivity 850 uS cm To the extent permitted by law the liability of Hills Industries Limited for breach of this Warranty or for breach of any condition or warranty imposed by the Trade Practices Act shall be limited in accordance with the terms of this Warranty to the replacement or repair at the
28. lled N All plumbing valves have been checked to be open to allow water flow oo Solar flow and return lines are 15mm copper no plastic olives used and plumbing is leak free 9 Plumbing pipe runs are well insulated 10 System is fitted with PTR Valve on the tank outlet and an Air Vent on the collector and the collector air vent has been backed of one complete turn 11 PTRV on the tank will dump only onto high temperature resistant material or into nearby drain and will not pose a danger of scolding people 12 Insulation around the piping above roof level is protected with UV foil wrap 13 Thermal paste has been applied to heat pipes and sensor probes before insertion and silicon has been applied around the sensor well on the collector to protect against water entry 14 Functional checks for the Hills Solar Controller have been carried out 15 Electric booster element has been wired up and not connected to the Aux out on the Controller 16 Pump controller sensor probes and all electrical connections are protected from water entry 17 Pump has been checked for operation by feeling the solar return line copper piping for heat and system has been bled Sensor Emulator can be used if there is no sun to trigger the pump 18 Flow Control Valve has been installed directly after pump and correct flow rate set 19 Evacuated tubes have been cleaned to remove any thermal paste or
29. n completion of the system installation Please Write Clearly Home Owner s Name printed Installer s Name printed Home Owner Signature Installer Signature Date signed Date signed SLR M 001 Owners Manual Where did you purchase your Hills Solar hot water system Retailer Retailer Address Suburb Postcode State Date of purchase Please fax this Installation Report Form to Hills Solar on 08 8301 3166 within 5 working days of installation date Alternatively it can be posted using the pre paid envelope supplied Version 1 1 Reviewed 07 Nov 07 Page 33 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life This page is blank intentionally to facilitate faxing SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 34 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life APPENDIX B RENEWABLE ENERGY CERTIFICATES RECS INFORMATION SHEET Please read this information sheet before completing your RECs Assignment Form Background to Renewable Energy Certificates Renewable Energy Certificates RECs are a new form of currency created by the Federal Government under the Renewable Energy Electricity Act 2000 and are used to demonstrate compliance with the requirements of the Government s mandatory renewable energy target MRET scheme The Australian Government s MRET which commenced in April 2001 requ
30. n this form will be made available to Renewable Energy Xchange Hills Industries Limited and the Australian Government for auditing or verification purposes For example information about the hot water system may be provided to the Australian Greenhouse Office for the purpose of verifying eligibility under the Solar Hot Water Rebate Programme in respect of this hot water system Unless consent is granted by me will not be used for any other purpose other than to create check or Audit Renewable Energy Certificates In the instance where the installation is eligible for the Federal Solar Hot Water Rebate the system location address system details will be made available to the Australian Greenhouse Office for database matching when processing your application SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 36 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life I have checked that detail entered on this form and the installation report is correct How to fill in this form Please fill out all the areas relevant to your installation ensure that you and your installer have signed the bottom of the RECs Assignment Form Return to Renewable Energy Exchange details are at the bottom of the form Please check that the details are correct as missing or incorrect information may invalidate your right for payment Payment Ask your distributor how many RECs your system creates or call Renewa
31. new dwelling Replacing a water heater with a Hills Solar system that has been in the same dwelling for more than 1 year The original heating system could be electric and if the original heating was gas solar or fuel it is eligible for RECs if installed after 10 September 2006 Installing a Hills Solar system to replace an existing electric boosted solar hot SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 25 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life water system that has been in the same dwelling for at least 1 year Installing a Hills Solar system in an existing dwelling that has not had a hot water system already installed I understand that RECs are currently not payable for a solar retro fit of an existing gas or electric storage water heater Certificates may only be created once or assigned once during the life of the installation and they must be created with 12 months of the installation By signing this form I assign the rights to create Renewable Energy Certificates for this installation to Renewable Energy Xchange REX for payment To be received in equal value of the Renewable Energy Certificates created from the installation of a solar hot water system or I have received a point of sale discount that is equal to the value of the Renewable Energy Certificates that will result from the installation of a solar hot water system I understand t
32. nual Version 1 1 Reviewed 07 Nov 07 Page 6 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life The sun s energy that is absorbed by the tubes is then transferred to your water via special heat pipes located inside each tube A small amount of non toxic liquid is inside each heat pipe This liquid is turned to gas by the sun this gas rises to the tips of the pipes which are inserted into a heat transfer manifold located on your roof Water is then pumped through this manifold absorbing the heat and stored in a water storage tank located below The result is an incredibly efficient system to harness the heat from the sun even in extremely cold areas Because the system is so efficient it does not require full sun and can work on cloudy or even rainy days Installing for optimum performance In order for the collector to operate reliably at optimal efficiency it must be correctly installed by a certified installer who will ensure the installation follows the manufacturer s guidelines and meets all government and health regulations 2 1 Key features Hills Solar evacuated glass tubes provide superior daily heat output due to the cylindrical absorber always being perpendicular to the sun Insulation properties of the vacuum in the Hills Solar evacuated tube allow gt 92 of the heat from the sun to be retained Heat is rapidly transferred from the copper heat pipe and header to the circul
33. olar 1 2 Document overview This manual contains the following sections Section 1 Introduction Section 2 Key Features and Benefits Section 3 Important Information Section 4 Owner Maintenance Section 5 Troubleshooting Section 6 Warranty Section 7 Frequently Asked Questions Section 8 Rebate Forms and Section 9 Disclaimer SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 5 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 2 KEY FEATURES AND BENEFITS The Hills Solar evacuated tubes are cylindrical this means that they face the sun for longer absorbing more of the sun s energy e gt Tubes are collecting ANW OOOO Figure 1 Cylindrical collection method The tubes consist of 2 layers of borosilicate glass with a vacuum between these 2 layers This evacuated layer in the tubes act much like a thermos flask retaining the energy absorbed from the sun This helps increase the efficiency of the collector and also protects it from the effects of cold air As a result an evacuated tube solar collector is the perfect system for cooler climates Solar engery absorbed by the 4 gt pipe inside the tube Copper Heat Transfer Pipe Hot vapour rises to the top cooled vapour liquifies and returns to the bottom of the Evacuated Tube heat pipe to repeat the cycle Figure 2 Hills Solar tube collector cross section SLR_M_001_Owners_ Ma
34. on the system 4 1 Cleaning Regular rain should keep the evacuated tubes clean but if particularly dirty they may be washed with a soft cloth and warm soapy water or glass cleaning solution 4 2 Leaves Leaves may accumulate between or beneath the tubes Please remove these leaves regularly to ensure optimal performance and prevent potential fire hazards Note The solar collector will not cause the ignition of flammable materials 4 3 Broken tube replacement If a tube is broken it should be replaced as soon as possible to maintain maximum collector performance The system will still operate normally even with a tube broken Any broken glass should be cleared away to prevent injury To remove and replace a tube 1 Open the locking cap at the base of the solar tube slide the existing tube out and remove any glass pieces from the glass collector 2 When removing the tube the rubber ring in the manifold casing may pop out If this occurs replace this ring prior to inserting the new tube Note Avoid skin contact with the Rockwool insulation as skin irritation can occur Unpacking the new tube The heat pipes are pre inserted into the evacuated tubes 1 Remove the replacement tube from the box or shipping container 2 Check that the heat pipe is snugly inserted into the evacuated tube and the top of the heat pipe is straight 3 Check that the protective end cap is on the base of the evacuated tube and that the evacuated
35. ong and able to handle significant impact stresses once installed Testing and impact stress modeling shows that the Hills Solar evacuated tubes are able to withstand impact from hail up to 25mm 1 in diameter The ability of the Hills Solar evacuated tubes to withstand impact from hail is greatly influenced by the angle of impact In the unlikely event that a tube is broken it can be replaced by following the procedure in Section 4 3 of this document The Hills Solar collector can still function properly with one or more broken tubes and will not leak water as no water ever enters the evacuated tubes A small reduction in heat output will result from broken tubes but will only be minimal dependant on how many tubes are broken 3 10 1 Hills Solar controller settings The Turn On and Turn Off differential settings of the Hills Solar controller are designed to ensure optimum pump cycling as the evacuated tubes are heating When the collector is 9 C hotter than the tank then the controller turns the solar pump on and turns it off again when the difference decreases to 5 C Another feature built into the controller is a Maximum Tank Temperature feature which turns the pump off when the tank reaches 73 C protecting against overheating of the storage tank Note In the unlikely event that you need to move the tank or drain the tank during the day then you will need to either cover the collector or remove the collector sensor on the roof to avoid
36. option of Hills Industries Limited of any defective products or such parts as have been damaged as a consequence of the defect SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 21 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Table 4 Warranty Coverage Details Coverage Details Coverage Period Replacement of major components including Gas Heater Evacuated Tube Solar Collector Stainless Steel Storage Cylinder Solar Circulating Pump Electric Tank Heating Element Electric Tank Thermostat that fail due to faulty manufacturing or workmanship will be provided at no charge to the customer for the replacement parts components The period for which free replacement applies varies for different components and the details appear below Replacement or repair excludes all transport costs Hills Solar Controller One year Labour one year Flow Control Valve Three years Labour one year Salmson Circulating Pump including associated plumbing ne year Labour one year pacts One ye bour one ye Bosch Highflow Gas Booster Burner Including parts and labour Three years Replacement of Hills Solar Evacuated Tube Solar Collector and Manifold Ten years Labour one year Replacement of minor components in the Everlast storage tank One Year Labour one year Replacement of Everlast stainless steel storage cylinder in the event o
37. other marks on them 20 Orange cap tempering valve has been installed 2 Check gas delivery for Hills Solar gas boosted systems 22 Check 60 C bridge has been inserted into the Bosch gas booster for gas solar only 23 Water quality has been checked 24 Warranty document supplied to customer and the basic operation of the system explained SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 31 of 40 i Hills Solar Owners Manual e Hills Solar Solar Solutions for Life This page is blank intentionally to facilitate faxing SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 32 of 40 Gr Hills Solar Solar Solutions for Life Hills Solar Owners Manual Installation Report Form continued page 3 of 3 Checklist for controller pump function Sensor Lights Normal condition Fault condition Check item Green power light ON Check power supply ON amp OFF ON constant or OFF Check sensors Orange pump light i Cycling constant Check power at pump Check sensor and wire Blue pump pipe sensor OFF Flashing fordamage Red collector sensor OFF Flashing heck season and yite for damage Sensor lights 3 amp 4 OFF Both flashing Tum or powere restart This checklist is a guide only Installers may add or remove items as required It is suggested that a copy of the checklist be provided to the end user along with a warranty document upo
38. overheating the collector sensor 3 11 Mounting frame 3 11 1 Frame material All frame components are made of 1 5mm thick 304 2B stainless steel making the frame both strong and corrosion resistant It is important that frame attachment points and fasteners are also of suitable structural strength and corrosion resistance 3 11 2 Galvanic reaction between stainless steel and zinc galvanised steel Zinc or Zn Al galvanized components should NOT be installed in direct contact with stainless steel as galvanic reaction between the two metals can cause premature corrosion of the zinc coating and the steel underneath SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 11 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 3 11 3 System operation Solar radiation is greatest between 9am and 3pm and on clear sunny days The Hills Solar controller will monitor the temperature of the water in the Hills Solar collector returning it to the stainless steel storage cylinder once the temperature rises by a set amount of 9 C above the storage tank The Controller then turns off the pump when there is only a 5 C difference between the collector temperature and storage tank temperature Note The Hills Solar collector can remain quite hot even when the sun has disappeared retaining enough heat to continue heating water The pump can therefore still be going up to an hour or so after the sun has gone down S
39. r FAX to Or Email to Info r e x com au Wee PO Box 174 1300 738 317 Only a pdf file of the completed amp signed assignment form is acceptable Canterbury NSW 2193 ABN 85 308 716 397 For assistance in completing this form call 1300 738 318 SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 40 of 40
40. r Life 6 WARRANTY PLEASE ENSURE YOU AND YOUR INSTALLER COMPLETE SIGN AND RETURN TO HILLS SOLAR THE INSTALLATION REPORT FORM APPENDIX N TO REGISTER YOUR WARRANTY 6 1 Warranty Conditions A licensed gasfitter plumber and or electrician in accordance with all installation instructions and all relevant statutory and local requirements of the State in which the system is installed must install the system This warranty only applies to the solar system gas water heater electric water heater product and does not apply to any additional electrical and or plumbing parts supplied by the installer or the installation The system is covered for the indicated period from the date of the original purchase Should a part of the complete solar system water heater product be replaced during this period only the balance of the original warranty will continue to remain effective The system is installed in a domestic household with the pump and controller connected to a 240V power supply at all times throughout the year Should this system be installed in a regional location where regular flushing is required due to sediment build up the drain cock for flushing must be fitted at the time of installation If in doubt consult your Installer Plumber Component manufacturers are at liberty to alter the design or construction for the products not withstanding that the product may have been sold by description or sample even though alterations made have be
41. seri siatie aie rae E 26 SLR _M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 3 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 8 6 PAV UCI ssanccviwnaptetasstustaiunanietaslshuntshiateniaoniantausiiateudetuciulesieteaeasiactinasentenedsavenaeuonteines 27 9 DISCLAIMER sscssssesscsisssssecsssannssvesessocseceocseswossocesseccsesuesssonsscedecssenassouiscbeccssensavesdassdasssooaeoeses 28 APPENDIX A INSTALLATION REPORT FORM u ccsscsssscssscecscccesscccssserssccsescccsesceessseeeenecee 29 APPENDIX B RENEWABLE ENERGY CERTIFICATES RECS INFORMATION SHEET35 List of Tables Table 1 Collector Gross Weight amp Dimensions Filled ccccccssecsseceseceneceeeeeeeeeeseeeseeeeeeeeaes 10 Table 2 Delivery recovery rates for Hills Solar tanks cecccecccecscesceeeseeeseeceeeeecsaecnseenseeneenes 13 Table 3 Water CharacteriSti cS arceco es somesdas e aaa 21 Table 4 Warranty Coverage Details oscccccacezcesteaesesssedeacesutessseeitsoxsesiudcaundancbgviesacteceetisntiecbelacdetestetecss 22 List of Figures Figure 1 Cylindrical collection method ecceeccescesseesceteceeeeseeeceaecaeeeecaecaeeeeeesecaaeeaeseecaecaeeereeaeeaee 6 Figure 2 Hills Solar tube collector cross Section cecccsssesceseeseeeseesecceeseeecaecaeseeeeaecaeeeeeeaecneeeaeeeees 6 Figure 3 Hills Solar tube collector cccceccescceseeseeeeceseceeeeeesecseeeceeseceaeeceeeeceaecaeeeeceaecaaeeeeeeeenaeeeeeaees 15
42. t and the number of RECs certificates available to buy Check with your Hills Endless Solar distributor to see how many RECs your system is eligible for Renewable Energy Xchange Terms and conditions A Solar Hot Water heater is eligible to receive Renewable Energy Certificates if Installing an ORER approved Solar Hot Water system in a new dwelling Replacing a water heater with an approved Solar Hot Water system that has been in the same dwelling for more than 1 year The original heating system could be electric and if the original heating was gas solar or fuel it is eligible SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 35 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life for RECs if installed after 10 September 2006 Installing an approved Solar Hot Water system to replace an existing electric boosted solar hot water system that has been in the same dwelling for at least 1 year Installing an approved Solar Hot Water System in an existing dwelling that has not had a hot water system already installed I understand that RECs are currently not payable for a solar retro fit of an existing gas or electric storage water heater Certificates may only be created once or assigned once during the life of the installation and they must be created with 12 months of the installation By signing this form I assign the rights to create Renewable Energy Certificates
43. t been fully heated by solar radiation during the day then it is heated overnight but only by the difference between the tank temperature through solar heating and the thermostat set temperature on the tank The two heating periods are complimentary If the tank is at a sufficient temperature through solar heating then the electric booster element doesn t come on If Off Peak Tariff is not available then the other option is to have Continuous Tariff with a Timer Switch installed which allows you to set when the booster comes on You will generally require it to be set to come on in the night to allow the Hills Solar collectors to heat during the day and take advantage of reduced tariff electricity if available from your electricity provider SLR M 001 Owners Manual Table 2 Delivery recovery rates for Hills Solar tanks Delivery Recovery Gas Boosted Electric Boosted De 250L 21E 315L 21E 315L 26E 250L 315L Available first 873 936 1089 330 395 Hours delivery LITRES Hot water recovery 609 609 762 80 80 for 50 C rise LITRES Version 1 1 Reviewed 07 Nov 07 Page 13 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 4 OWNER MAINTENANCE Maintenance of the system includes the cleaning of material such as leaves from around the tubes and the possible replacement of broken tubes Note It is recommended that protective gloves be worn when performing maintenance
44. ter Installation please tick applicable New building Replacing electric hot water Replacing Solar water heater Signature ee Replace gas hot water installed after Other installed after First installation 10 9 06 1019 06 Replacing old electric boosted solar heater For systems installed before 11 September 2006 if an GST Declaration electric boosted solar water heater was replaced include the following details for the old solar water heater declare that please tick appropriate box Brand of old system System model am not registered for GST have issued to Renewable Energy Xchange a valid tax invoice for GST Serial number Size of tank litres purposes Were any RECs claimed for this system please tick one JYes No Don t know How many RECs could have been created for this system Office Use Only Installers Details BLOCK LETTERS ONLY SW First Name Surname Company Name Postal Address Approval Suburb State Post Code Ean Telephone w h Mobile Please tick here if you would like to be included in our installer contact list Email Continued over page SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 39 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Mandatory Declaration e am the owner of the above installation and agree to assign my right to create REC s to Renewable Energy Xchange
45. tricity to proportionately contribute towards the generation of the additional renewable energy The target applies nationally and is implemented through the Renewable Energy Electricity Act 2000 An independent panel reviewed the legislation underpinning the target The Renewable Energy Electricity Act 2000 establishes the rules for creating RECs The Act states that the RECs must be in electronic form that every certificate must have its own unique code and must be registered by the Office of Renewable Energy Regulator ORER before they are considered valid 8 2 How RECs are calculated One REC is generated for every 1 MWh of renewable energy power The range of Hills Solar water heating systems have been assessed by an independent testing authority to establish the performance and efficiency of each system in saving energy for water heating These systems are then allocated a number of RECs reflecting how much energy they can save each year 8 3 Value of RECs The value of a REC is determined by a market mechanism and is therefore subject to change over time depending upon the size of the market how many RECs can be bought and the number of RECs certificates available to buy Check with your Hills Solar dealer to see how many RECs your system is eligible for 8 4 Renewable Energy Xchange terms and conditions A Hills Solar water heater is eligible to receive Renewable Energy Certificates if Installing a Hills Solar system in a
46. ure that you and your installer have signed the bottom of the RECs Assignment Form contained in this document Return to Renewable Energy Exchange details are at the bottom of the form Please check that the details are correct as missing or incorrect information may invalidate your right for payment SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 26 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 8 6 Payment Ask your dealer how many RECs your system creates or call Renewable Energy Xchange on 1300 738 318 Simply fill in the RECs Assignment Form on the next page and send it back to Renewable Energy Xchange Renewable Energy Xchange will then get your certificates registered and provide you with a once off payment less our administration fee to the value of your RECs or you are free to register and create you own RECs or assign them to whomever you wish visit www orer gov au for further information SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 27 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life 9 DISCLAIMER This manual contains an overview of the Hills Solar hot water system and all instructions recommendations must be followed exactly as stated herein Hills Industries Limited is not responsible for any loss or damage to any person or property of any type whether direct or consequential arising from the operation of the solar
47. vssiecesesnssssetsnsonssoessesseuassovissdssessosenteavesdssesseguasesenssises 18 5 1 No Hot Water 225cuccedccenssteccaastbarduncsabcceusdeuceuastonlveanatsecennl EEEE ERTE EEEE SREDE E 18 5 2 Reduced Solar Con OU Mot siesena EEA 18 5 3 DIY Investigations a ni E E AA EEA EAE RENGER 18 5 4 Regular Releasing of Hot Water 0 ccccccccsecesecesseeeceeeseceeeeeeeeeseecaeeeteeeeeeenseees 19 5 0 Safety PECAN OIG vruicceonsnennaseasieduondanndehaswasenaduneissns di a RETE EEEE ERO EE 19 6 WARRANTY sssccssssscssisassscccsccssesdeansssuvesssusessosssccukssessessseussedessasestoscvesscsecesensnasubesvesdssousassasassds 20 6 1 Warranty Conditions cs oucecceuecepceesanse shanungsavcanstanees aartaveruaorsiesestlacesantarereearanenamnees 20 6 2 Warranty EXCIUSIONS 2553052 cesta chexauanaiacenaucansadncean aaeesanecteant amen ee tien RN REES 21 7 FREQUENTLY ASKED QUESTIONS ccccssccssssssscssssssscssssssscsssssssssssssssssssssessssssceees 23 8 REBATE FORMS sissscsessssssssstessssonsessesnsssoasssonsasacsasesscassoassscsscaecss soseesssevesessssessssossveasssesosanssese 25 8 1 Background to Renewable Energy Certificates ccccceccceesceeseeeeeeeeeeeeeeeeneees 25 8 2 How RECs are CalCOl ated occceisccevecauvesuvnssdacvanevuecasuisceroneaaratorectneusnuvencurnsssnseiemeraies 25 8 3 Value WOE REC Sieen E aoe ees 25 8 4 Renewable Energy Xchange terms and conditions s ssssssessesseeseessessresresseeseeee 25 8 5 How to fillin the RECS TON seieross
48. w does an Evacuated Solar Tube Work The advanced design incorporates tubes that consist of 2 layers of borosilicate glass with a vacuum layer between them The Vacuum acts like a thermos flask retaining up to 97 of the thermal energy resulting in an increased efficiency The Sun s thermal energy is then transferred to the manifold via the heat pipe located in each tube The small amount of evaporative liquid in each tube is super heated by the sun s energy and forms into a gas The gas rises to the top of each pipe Heat transfer then occurs between the pipe and water passing through the manifold The water is then transferred to the tank The cylindrical design of the tubes ensures effective collection of the sun s thermal energy throughout the day pa Solar engery absorbed by the heat pipe inside the tube Copper Heat Transfer Pipe Hot vapour rises to the top cooled vapour liquifies and returns to the bottom of the heat pipe to repeat the cycle Evacuated Tube Figure 6 Hills Solar tube collector cross section Will my system work if the sun doesn t shine Even on cloudy and rainy days you may still achieve some solar gain The Hills Solar system is available with an electric or gas booster to assist heating the water on poor solar gain days SLR_M_001_Owners_Manual Version 1 1 Reviewed 07 Nov 07 Page 23 of 40 iy Hills Solar Owners Manual Hills Solar Solar Solutions for Life Are the Hills Solar
49. y be lower If given similar environmental conditions you feel that the solar contribution as indicated by energy savings has considerably reduced there may be a problem with your solar heating system This may be due to an incorrectly configured or damaged Controller pump malfunction or problem with the boosting system In such cases please contact your Hills Solar dealer 5 3 DIY Investigation The home owner may safely investigate the following to try and rectify problems with their system Does the circulation pump appear to be operating In good sunny weather the circulation pump should come on as can be seen by the PUMP light on the Controller The pump may run very quietly and so you may need to touch the pump to feel for motor operation slight vibration The Controller has an orange light to indicate the pump has power going to it Are all the tubes intact If a tube has been damaged or broken it will reduce the system s overall performance only marginally and will need to be replaced as soon as possible If a tube is damaged follow the procedure Note No water will escape from the manifold due to a broken evacuated tube as the tubes do not have any water entering them e Are there any apparent leaks in the plumbing to and from the collector Have the plumber tighten fittings where necessary SLR_M_001_Owners_ Manual Version 1 1 Reviewed 07 Nov 07 Page 18 of 40 iy Hills Solar Owners Manual H

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