Microsoft Windows 7 Staff User Guide
Contents
1. Music Computer Control Panel Calculator Devices and Printers P Ep Paint z Default Programs pp XPS Viewer l Administrative Tools oo Windows Fax and Scan 4 Magnifier gt All Programs Help and Support Shut down Eia Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 4 Map a Network Drive Follow the steps below to map a network drive on your computer 1 Click the start button 2 Choose Computer Google Chrome loseph MULLANEY Getting Started b i Documents Connect toa Projector Pictures Remote Desktop Connection Miurstc Sticky Notes Computer he Snipping Tool See the Control Panel Calculator Devices and Printers RE Paint Default Programs j XPS Viewer Thn A Administrative Tools A Windows Faxand Scan 05 Microsoft Outlook 2010 b P All Programs Help and Support 3 Click the map network drive button e h Computer an Mm Search Ci Organize System properties Uninstall or change a program Map late drive Open Control Panel is Dropbox n ap Creates a shortcut toa shared folder Tyee a or computer on network Ee Desktop E C stafrrerrre ae a Downloads al Recent Places Local Disk Cs 3 21 6 GE free of 49 8 GB oy Libraries PersistentDataDisk Ds ES Documents y T E m BE i Centre for Learning and Development2. Microsoft Windows 7 Staff User Guide Page 15 Step 4 Left click on Software Center in Start menu laa l Windows Update A XPS Viewer Ji Accessories Philippe BURDINAT ad Administrative Tools d Adobe LiveCycle ES2 Documents J Adobe Web Premium CS5 5 lt EndNote Pictures Music Computer Microsoft Office Nh Sa Microsoft Silverlight J Microsoft System Center 2012 i Configuration Manager Devices and Printers Ja Default Programs Configuration Manager Console Remote Control Viewer Administrative Tools EP Softw Cater IVI Help and Support Find aaajiipnal applications from the Application Catalog PUBLISHER AVAILABLE AFTER STATUS PE Aitova XMLSpy 2011 VMware ThinApp Applicatior E7 Autodesk 3D Studio Max 2009 Application Autodesk 6 08 2012 Waiting for the next available maintenance schedule Bizagi Process Modeler 2 3 VMWare ThinApp Application Bizagi 15 08 2012 Available E Blues org Blue 3 0 7 VMWare ThinApp Application Bluel org 15 08 2022 Available lid Aitova XMLSpy 2011 VMware ThinApp OVERVIEW REQUIREMENTS DESCRIPTION Status Available Restart required Might be required This software requires either proof of license and or approval from Version 2011 Download size 120 MB the software custodian prior to installation Date published 11 06 2012 Estimated time Not specified The IT Service Desk will contact you for this information after a request has been submitted for
3. be backed up to our servers This means that all of your critical data is stored safely and can be retrieved without issue It is important to note however that some folders are not backed up to remote drives These folders are Downloads Music Pictures Saved Games and Videos Folders with green circular arrow symbols Folders without the circular symbol are not shown below are automatically backed up on part of your profile and will need to be your home H drive and do not need to be manually backed up manually backed up Desktop la cle Calda Downloads File Folder Samia File Folder Favorites File Folder sags rile Pode 4 W File Folder Please do not back up your home H drive or You should store your backup information on network drives as these are stored on ECU an external hard drive USB stick or DVD servers not your computer Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 13 Using Aeropeek Aerosnap amp Aeroshake There are three new aero features available in windows 7 Aeropeek can be used to glimpse the desktop quickly This can be done by hovering the mouse on the far right area of the taskbar indicated below OEN a i 31 PM Alternatively you can use the keyboard shortcut ae Space Aerosnap is a quick way to resize open windows by dragging them to the edges of the desktop Dragging to the top of the screen will
4. is connected to the network or that your Bluetooth or wireless printer is turned on y Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 7 4 Click The printer that want isn t listed SP HP Colour Laser on ADSBULABS CH 31_303_HP2100_P on PSYCHO camp LAB 31 303 y Megalab 5 Tick Find a printer in the directory based on location or feature then click Next A Add a printer using a TCP IP address or hostname Add a Bluetooth printer Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 8 6 Enter the HD or PRN number of the printer then click Find Now T Find Printers File Edit View Help 7 From the Search results list select the required printer and click OK 183_P ML3 191 SHARP MX 4501N PELS ol hemna OOO Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 9 8 Wait as the selected printer is connected to your PC Connecting to HD059083_P on cit fps 03 ads ecu edu au 9 Ensure that Set as the default printer is selected if so required then click Next Type a printer name Printer name HO059083_P on dt fps 03 mm 7 Set as the default printer This printer has been installed wath the SHARP MX 450 1N PELS driver R Centre for L
5. resize a window to fit the entire screen Dragging to either left or right will resize to half the screen which is useful for comparing documents Aeroshake is a quick way of minimising all open windows except the one in view Click and hold the top bar of a window and shake it to see all the other windows minimise Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 14 Using Application Self Service to install request software on Windows 7 Step 1 Left click on the Start Menu Step 2 Left click on All Programs in Start menu laa Microsoft Outlook 2010 j E Group Policy Management pps SUEY gt Active Directory Users and Documents Computers Pictures Software Center Music Getting Started Computer Fa Connect to a Projector Control Panel x Snipping Tool x Devices and Printers a Remote Desktop Connection ig Sticky Notes Administrative Tools Console Help and Support Default Programs Step 3 Left click on Microsoft System Center 2012 in Start menu Windows Update A XPS Viewer Accessories Philippe BURDINAT p Administrative Tools I Adobe LiveCycle ES2 Documents Adobe Web Premium C55 5 EndNote Pictures Music Computer Control Panel Devices and Printers Default Programs Administrative Tools gt Help and Support Centre for Learning and Development 6304 2554 cld ecu edu au
6. this application Help document None Total components 1 INSTALL ALL REQUIRED INSTALL Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 16 Step 6 A Web page will open in Internet Explorer This page displays all applications available for staff to install on their computer Search or browse the categories to find the packaged software you wish to install on your computer Some software is freely available and some software requires either proof of a license or approval from the software custodian this is listed next to the software application on the right hand side under Requires Approval EE LT Category Sag sae NAME VERSION PUBLISHER CATEGORY REQUIRES APPROVAL Publisher License Altova XMLSoy 2011 VMware Thinapp 2011 adtova License No Non License a Autodesk 30 Studio Max 2000 11 0 Autodesk License No Bizagl Process Modeler 2 3 VMWare ThinApp 2 3 Bizagi Non License No Bivelorg Due 3 0 7 VMWare ThinApp 3 0 7 Biue org Non Ucense No ESRI ArcGIS Desktop 9 2 VMware ThinApp 9 2 ESRI License Yes Mayer Joheson Boardmaker with SD Pro 6 0 VMware Thinapp 6 0 Mayer Johnson Ucense ves n i ECU AE2 Commander 30 VMware ThinApp Ths software requires either proof of icense and or approval from the software custocan prior to installation The IT Service Desk will contact you for this information after a request has been submitted for ths application RE
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8. 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 5 Choose a drive letter e g Y 5 Type the folder path into the field below E g cit fps 01 Folder You may need IT or a colleague to assist with finding the drive pathway we Map Network Drive What network folder would you like to map Specify the drive letter for the connection and the folder that you want to connect to Drive Yy x Folder a Example server share I Reconnect at logon E Connect using different credentials Connect to a Web site that you can use to store your documents and orctures Fimish Cantel 6 Ensure you have the reconnect at logon option ticked 7 Click Finish to finalise the mapping Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 6 Add a Printer 1 Click the Start button and choose Devices and Printers Control Panel Calculator F Paint E a Default Programs ey XPS Viewer Administrative Tools F i Microsoft Outlook 2010 PO and Support Sel Windows Fax and Scan All Programs Shut down re hn m B Choose a local or network printer Add a local printer Use this option only if you dont have a USE printer Windows automatically installs USB printers when you plug them in Add a network wireless or Bluetooth printer Make sure that your computer
9. Microsoft Windows 7 Staff User Guide Page 1 Microsoft Windows 7 Staff User Guide Contents IT SUPPOT aioe stro cane sew een sin AEE EEE scans geass EREE E RERA ENN R 1 introducmne WINdOWS rriren nie eee ne a ee ees ere ee eee ee 2 WO E NEW e E coutaasausovtseahunnsteneerscusetor E E E A A A E E 2 OPIS ONTO WINO ONWS 7 sinter EAE EAEE EEA E EE E E E 2 ACC ME APPC ON orrera E AE E EEEE EE EATE 3 Ware Ve lire ial 25107120 gl eB VG r E eee ee T eee rea 4 PRICY A PEG Mo A A EE ATE E S E EE AE A TE acumen EE A A EE E AE TE T 6 Seting Up Dual DIVO csperas EEE AEA EEE EEEE EEEE E 11 Toere D Say OP OSC CO ar E E EEA doacaveiimae eeameceuaes snsmencsaneaies 12 Fodor REQIrOCHO aarre a E E T E E 12 Using Aeropeek Aerosnap amp Aeroshake ssssnsssessseessseessrrrsrerssrerssrrssrresreresrersrrrosrersseessrrssreesererseerosrersrersreroseeeseeesseeene 13 Using Application Self Service to install request software on Windows 7 sssssssssssssssssssssrrrssesssrstrrseesssrrrrerrreesssrrens 14 AC ecne RED e E E eer et ere ee eee ee ere ee eee 18 PPOs SUC SCO I wrasse Game sacs aaa viens cence cereal some oct Geen eden eae acai EE A EENET EE AT AEA 19 IT Support If you experience problems with your computer the best place to contact for assistance is the ECU IT service desk Call extension 6000 from an internal phone or dial 6304 6000 from outside the university Be sure to have your staff ID number and computer HD number ready for prompt assista
10. QUEST More Detads l System Center 201 IT Support Services it Prey Next Last Configuration Manager Step 7 Once you have found the software you want to install left click on it and then left click on REQUEST a Bluej org Blue 3 0 7 VMWare ThinApp 3 0 7 BlueJ org Non License No B ESRI ArcGIS Desktop 9 2 VMware ThinApp 9 2 ESRI License Yes ii Mayer Johnson Boardmaker with SD Pro 6 0 VMware ThinApp Mayer Johnson ia Mayer Johnson Mayer Johnson Boardmaker with SD Pro 6 0 VMware ThinApp This software requires either proof of license and or approval from the software custodian prior to installation The IT Service Desk will contact you for this information after a request has been submitted for this application Eme Submit a request for this application Ct More Details Step 8 If the software did not require approval continue requesting additional software and go to step xx If the application required approval you will need to enter in additional information into the below screen The information you enter should indicate if you have approval or a license for this software If you have approval please identify the person or line manager who provided you with approval The IT Service Desk may request additional information via email e g copy of the license Once done click Submit lesson for application request required Required for teaching demonstration will email license through to the IT se
11. earning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 10 10 Print a test page if so desired and then click Finish You ve successfully added HD059083_P on cit fps 03 To sph ental accra or to see troubleshooting information for the p 11 Your network printer will now appear in the printers list GL Fri File Edit View Tools Help a a Control Panel Printers i E JA m i i i parE mp i TTT al F F Ea il Documents Status Favorite Links Microsoft Office Document IF Documents Image Writer FE Pictures g j EP Music Send To OneNote 2007 A Recently Changed ad Searches di Public Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 11 Setting up Dual Monitors To set up two monitors at your work station follow these steps 1 Right click anywhere on the desktop 2 Choose the screen resolution option View Sort by Refresh Paste Paste shortcut Undo Rename Ctrl 7 Mew j m Gadgets e Personalize 3 You should now see your display options as below Change the appearance of your displays Detect Display 1 Generic Non PnP Monitor Resolution 1920 x 1080 Multiple displays Extend these displays This is currently your main display Acwanced settings Make text and other items larger or smaller What display se
12. games Pictures CDs DVDs TV music and sound Customizing your computer Hardware devices and drivers 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Problem Steps Recorder Page 19 If you encounter recurring issues with software that may be difficult to describe to our help team you ll be glad to know that Windows 7 has an in built problem recording tool Once recorded you can recreate the problem and email the description file to our service desk who will receive all the steps and error messages you encountered To start the Problem Steps Recorder PSR click the start button Then type psr into the search bar highlighted below Programs 1 Be Control Panel 1 al Record steps to reproduce a problem a See more results Click to launch the program The PSR is a small inconspicuous toolbar Click Start Record to initiate the recording process Now you can replicate the steps which led to an error or problem and the tool will record everything You can add additional comments using the add comment button at any stage but any crucial error messages will be captured automatically Once you stop the recording you will be prompted to save the recording file This can then be attached to an email and sent to service desk staff The IT Service desk can assist you with this process if you get stuck Centre for Learning and Development 6304 25
13. nce The HD number can be found on your computer s barcode See http it ecu edu au for support hours and more information You can also email Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 2 Microsoft Windows 7 Introducing Windows 7 Welcome to Windows 7 When compared with Microsoft Windows Vista Windows 7 has many notable improvements including cosmetic and performance enhancements However when it comes to computer related tasks you perform regularly you ll be glad to know that using Windows 7 is not much different to Vista What s New Visual appearance Aero Features Faster Performance Better networking Logging On To Windows 7 You can log onto Windows 7 with the traditional ctrl alt delete keyboard combination Press CTRL ALT DELETE You will then see the welcome screen when your password has been accepted O Welcome Windows Enterprise Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 3 Accessing Applications Windows 7 has a slightly different looking interface but with the same functionality as previous versions of Windows To get started finding your programs click the round start button in the corner E WETTING stated F Documents amp Connect to a Projector Pictures l Remote Desktop Connection a Fa ae Sticky Notes E Snipping Tool
14. odeler 23 VMWare TremApp Appixate frag 15 08 2012 Available Blue org Blue 3 0 7 VM Were Then pp appixabe Buel org 15 06 2012 Available id Altova XMLSpy 2011 VMware ThinApp REQUIRIMENTS DESCRIPTION Restart required Might be required Thrs software requires either proal of lcense and or approwal trom Download cre 110 M the software custodan pner to instalation The IT Service Dest wil contact you for ths information afier a request has been cubmetted for this app cation n Date publishect 11052012 Estematert tirme Not specified Melp document j Total components Step 12 Click on the application you wish to install and either click INSTALL or INSTALL ALL REQUIRED Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 18 Accessing Help You can access many help topics by clicking the help and support feature found in the start menu oe Windows Fax and Scan Magnifier gt All Programs aT APS Viewer 5 l m Administrative Tools F You can search for a particular topic or browse available support area such as Contents Centre for Learning and Development Getting started Security and privacy Maintenance and performance Networking connecting computers and devices Internet going online and using the web E mail and other communications Files folders and libraries Printers and printing Programs tools and
15. rvice des characters remaining 1914 Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 17 Step 9 To view the status of your requests left click on View My Application Requests link O back io Appice Category Publnher Ai i Mayer Johnson Mayer Johnson Boardmaker with SD Pro 6 0 VMware ThinApp REQUEST APPROVAL V Your request has been submitted o oo My 25gte abc or Step 10 You can continue to check this page to see if your request has been approved or denied or if additional information has been requested You will also be updated if you restart your computer or log off and on to your computer and your request has been approved since you last viewed this page MAME PUBLISHER CATEGORY STATUS LAST UPDATED a datodack 10 Susie He 2009 Aubedesk Lisansa Appt IEOR 1 59 Pe ihoa a Sey S00 Vare Thrips alewa Liceram aepreved IADA 11 Ei Mayer Johnson Mayer Johnson Boardmaker with 0 Pro 6 0 VMware ThinApp LATEST STATUS COMMENTS Requested ore DEEL Di Ma Begues fee peace deraman ell era Geren igh to he IT Sores deg owa VIER HETORY F System Center E Sapport Seer Tia Miar Step 11 Once you have finished requesting software and approval has been issued for those applications requiring approval click on the Installation status tab Astodesk JO Studio Max 2009 Autodesi 8 2012 Waiting for the ment available maintenance schedule a Bizag Process M
16. ttings should I choose OK Cancel Apply OK pph 4 To set the resolution of a particular monitor click on it 1 or 2 then use the resolution drop down menu You may need IT assistance with setting up the first time A typical wide screen resolution is 1920x1080 HD or 1440x900 Lower resolution 5 To position the monitors hit the identify button to see which is which then simply click and drag each monitor to the correct position Centre for Learning and Development 6304 2554 cld ecu edu au Microsoft Windows 7 Staff User Guide Page 12 Toggle Display to Projector When in a teaching space you may have trouble outputting the computer image to a projector and or television It is important to note that most teaching spaces have their own custom instructions as the setup can vary greatly across different rooms and campuses If using an ECU laptop you should be able to toggle the different display modes by holding the blue Fn key down while pressing the F8 Function 8 key across the top You may need to use this toggle command several times to cycle through different display modes and get the setup you want All teaching spaces should have a priority phone line through to technical support if you encounter technical difficulties Folder Redirection To simplify the process of backing up your data Windows 7 uses a folder redirection policy This means that certain folders on your computer will automatically
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