User Guide Template
Contents
1. 131 387 Connect Your Modem and Phone Line Make sure your modem is installed and connected properly Please click here for assistance BACK NEXT Page 3 of 12 Instructions In the Get Ready screen complete the following steps Confirm you have your customer number and activation code D Click Next to continue The Connect and Register screen is displayed O SOUL Step Menu Soul Services Help FAQs Bonus Tools Contact Us Exit DUI Registration User Guide E E eRe Connect amp Register You are now ready to register your new Soul Dial up Internet account With your modem and phone line connected your computer will dial into the Soul registration server where vou will be able to activate and configure your Internet account By clicking Next below this screen will clase and your computer will dial the Soul registration server flocal call costs apply Please Note You maybe asked to click OK to confirm which modem to use to connect to the registration server There will be a delay in loading Step 3 while you are connecting to our registration server cs G Page 4 of 12 Instructions In the Connect and Register screen complete the following step Read the text and click Next if you wish to continue The Internet Connection Wizard screen is displayed Internet Connection Wizard DUI Registration User Guide Connecting The Internet Connecton2. DUI Registration User Guide Preface This user guide will assist you in registering your dial up Internet using the starter kit CD To complete this task you will require the following e Starter Kit CD Simply follow the step by step instructions below or contact our Customer Care number for further assistance Page 1 of 12 DUI Registration User Guide SOUL EE Menu Welcome to the Soul Dial up Internet Starter Kit aia ini Never Pay for Dial up Access Again Help FAQs Bonus Tools New User Contact Us IT you have never regis an Internet service with us Exit please click here Existing User Ifyou wantto reinstall your Internet settings to your computer please click here Page 2 of 12 Instructions In the Welcome to the SoulDial up linternet Starter Kit screen complete the following step Select New users please click here The Get Ready screen is displayed DUI Registration User Guide SOUL EE Menu Get Ready Soul Services To register your Soul Internet account you will need your customer number and activation code Help trana Get Your Customer Number Bonus Tools OU will find your customer number in the welcome letter of your Soul Dial up Internet Starter Fit Contact Us 7 i Get Your Activation Code Exit You were advised of your activation code when you ordered your Soul Dial up Internet Starter Kit Ifyou have misplaced your activation code please contact Soul Customer Care on 1300
3. ode on your Starteer Kit enter the code in the Dealer code box Read our Customer Agreement by clicking the link Select the Yes radio button to indicate you have read and accepted the Customer Agreement Click Next to continue The Your Internet Plan screen is displayed Menu Help FAQs Contact Us Exit DUI Registration User Guide 7 Your Internet Plan Never Pay for Dial up Access Again Offer Summary Plan Term 12 months Monthly Dial up Plan Fee 0 00 Monthly Line Rental 24 44 Internet Setup Charge Free Local Call Rate 16 5 Data Caps Unlimited Excess Data Charges BA Time Caps Unlimited Your Soul Buyers Checklist Internet Type Dial Wp speed SRK sage Restrictions Internet Terms amp Conditions MegaPop single access number nationally Yes Email Addresses 5 SPAM Filter Free Virus Filter Free web Mail Freg Personal Web Space 20hb Click here for Minimum Requirements Click here for Deal Conditions eer 1 Page 7 of 12 In the Your Internet Plan screen complete the following step d Read the details of your plan and then click Next to continue The Choose Your Username and Password screen is displayed Menu Help FAQs Contact Us Exit DUI Registration User Guide zx Bl Choose Username amp Password Choose Your Username Your username is used to securely logon to the Internet and also forms a part of your email address eg Usernamedmysoul corm au Valid usernames a
4. plete the following steps Conti ontact U four Soul Internet registration has been successfull Exit Click Configure to configure your Please continue below to configure your computer allowing you to canmect to the Internet computer Configure Your Computer TE g P The File Download box is displayed Please click the button below to automatically configure your computer and you will be browsing the Internet in no time Please Note This screen will close and you may see a Windows pop up screen that will prompt you to Save Open or Cancel your configuration settings Please make sure you click on the Open button or your computer s configuration will not be correct Once your configuration is complete please double click the Internet Explorer icon e to help you connect Page 10 of 12 DUI Registration User Guide File Download X d Some files can harm your computer IF the tle information below y looks suspicious or you do not fully trust the source do not open or save this Hle File name oulm File type Internet Communication Settings Fror SIQHUD my soul com au ak This type of file could harm your computer it it contains Malicious code Would you like to open the file or gave it bo pour computer Upen Sae Cancel More Into IY Aliwave ask before opening this type of file Page 11 of 12 sh Instructions In the File Download box complete the following
5. re between 3 and 15 characters are case sensitive and can contain letters numbers full stops hyphens and underscores Please Note The Username you are choosing may already exist Plaase enter your desired username in the field below and click Check for its availability Choose Your Password Username Your password is your key to the Internet Please keep your password in a safe location and do not disclose it to anyone Please Note Valid passwords are between 4 and 12 characters are case sensitive and can contain letters and numbers Password J O Confirm password Service Passcode Your 4 digit service passcode is used to identify you when you call us for technical support or information about your account Please keep this in a safe place and only disclose itto those you wish to have access to your account You can change your serice passcode anytime by calling us on 1300 131 387 Please Note This is not your dial in password Valid service passcodes are 4 characters in length and contain only numbers 4 digit service passcode oa co Page 8 of 12 Instructions In the Choose Username and Password screen complete the following steps 2 4 Enter the chosen username in the Username field Choose a password and enter it into the Password and Confirm password fileds Enter a 4 digit service passcode in the 4 digit service passcode field Note This is distinct from
6. step d Click Open The Dial up Connection screen is displayed DUI Registration User Guide 72h Instructions Dial up Connection x PER Select the service you want to connect med REA ei to and then enter pour user name and password 1 Click Connect to continue Connect to Your computer should now dial in and connect to the Internet User name bless45 mysoul com au Note You may need to run Internet Explorer to complete the connection Passion m lw Save password Connect automatically Settings work Offline Page 12 of 12
7. wizard wall now connect to your Interet service provider Phone Humber 0198333998 Dialing Page 5 of 12 Cancel instructions In the Internet Connection Wizard screen complete the following step d Wait for the connection to dial through The Enter Customer Number and Activation Code screen is displayed SOUL DUI Registration User Guide Menu Help FAQs Contact Us Exit Enter Customer Number amp Activation Code Please enter your customer number AND activation code Ifyou have misplaced your activation code please contact Soul Customer Care on 1300 131 3867 Customer number Activation code Dealer code Note If there is a 4 digit dealer code on your Soul Dial up Internet Starter Kit please enter the code in the space provided above otherwise leave this field blank Customer Agreement Please read through our Customer Agreement By selecting Yes and clicking on the Next button below vou will confirm that you have read and Understood the Customer Agreement associated with connecting a new Internet service Do you accept the Customer Agreement Yes No BACK NEXT O Page 6 of 12 instructions In the Enter Customer Number and Activation Code screen complete the following steps OI gt GO N 6 Enter your customer number in the Customer number field Enter your activation code in the Activation code field If there is a 4 digit dealer c
8. your Internet password and must consist of 4 numbers Click Check to continue The nternet Account and Access Details screen is displayed DUI Registration User Guide Instructions Menu Internet Account amp Access Details In the Internet Account amp Access Help FAQs Please note down or print the following information for future reference See Details screen complete the following E step Contact Us internet Account Details Exit Username bless4 i gomysoul com au 1 Note down or print the information Password password on this screen then click Next Your Service Passcode 4545 Your Soul Email Address hless4Scornysoul corr au Plan Name Mever Pay for Dial Up Access The Registration Successful screen is Internet Access Details displayed Dial Up Number 0198 333 131 focal call costs apply Incoming Mail Hops My soul com au Outgoing Mail smtp mysoul com au News Server news mys oulcom au Personal Homepages FTP Server AOMe mysoulcom au User Homepages http Ahome mwsoulcom awbless4si Please Note You do not have to manually set up your Internet access as this is completed inthe next step Click Next to proceed to the final step ofthe registration process which will configure your computer and allow you to connect to the Internet Page 9 of 12 DUI Registration User Guide Instructions Menu Registration Successful In the Registration Successful screen Help FAQs Congratulations com
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