Analogue Telephone User Guide
Contents
1. Analogue Telephone User Guide axis GENERALINFORMATION mammu 3 a a 3 Ve 4 PLACING A CALL ON HOLD iii 5 rene 5 KONEEKE a ae eee 6 a do 6 i VE E an ats a on te 6 Ra aaa ete ee eee Renee eee eens 7 E E el ER ON ad a a a EE T KEEN T a suusk 8 POROTOU Ra ATA 8 ACCOUNT CODEN UE EE cece rece ees 8 ACCOUNT CODE FORCED VERIFIED apr 9 A SDE D PERRET e eat 9 PROGRAMMING STATION SPEED DIAL 1 4 memnnnnanvunannnannanana 9 QUICK REFERENCE GUIDE ti a n 10 GENERAL INFORMATION The following should be considered when reviewing this User Guide Access to many features is based on system assignments Some access codes may vary from those stated in this user guide and not all features may be available from your telephone The FLASH or RECALL key located on certain models of Analogue Tele phones can be used in place of the Hookswitch ANSWERING CALLS RINGING CALLS Lifthandset Converse Note Distinctive ringing tones are provided for internal and outside calls Note When Delayed Ringing feature is assigned incoming calls will first ring at a primary station If the call is unanswered after a preprogrammed time interval calls will also ring at the assigned secondary station CALL ALLERT NOTIFICATION With a call in progress Receive Call Alert Notification Replace handset to disconnect the current call Lifthandset to converse with new call INTERNAL CALLS2. Dial station number Announce call optional Replace handset Note Ifthe called station is busy replacing handset will initiate a camp on An unanswered camp on or ring transferred call will recall to your telephone after a preprogrammed time interval Note To return to the original party press Hookswitch twice Note To transfer a call directly to a personal voice mailbox dial 7 after dialling the station number With an internal call in progress Press Hookswitch Place second call internal or external Announce conference Press Hookswitch to establish conference Note Repeat above procedure to add a fourth party Note No more than 1 outside party can participate in a conference Note A conference may be placed on Hold by pressing Hookswitch Replacing the handset will cause the conference call to ring your telephone CALL PARK With a call in progress Press Hookswitch Dial Call Park set code 4 Dial Call Park location 0 9 Replace handset Note Ifthe dialled Call Park location is busy dial another Call Park location 0 9 RETRIEVING A PARKED CALL Lifthandset Dial Call Park retrieval code 4 Dial Call Park location 0 9 Converse TONE OVERRIDE When calling a busy digital telephone Dial Tone Override code Wait for signalled party to answer ORIGINATE ANSWER When calling a busy telephone With a call in progress Dial Voice Over Co
3. Lift handset Lift handset Dial DND set code 40 Dial DND cancel code 42 Replace handset Replace handset ACCOUNT CODE With an outside call in progress Press Hookswitch Dial Account Code access code Dial Account Code 16 digits maximum Press Hookswitch to return to held call ACCOUNT CODE FORCED VER To place an outside call Lifthandset Dial Forced Account Code access code Dial Forced Account Code up to 13 digits Dial trunk access code i e 0 and outside number Note When calling from a station that is assigned the Account Code Forced Verified feature outgoing calls will only be processed after the dialled Account Code is verifited ACD UCD LOG ON LOG OFF Lifthandset Lifthandset Dial access code Dial access code Dial1 Dial 2 Replace handset Replace handset BREAK MODE SET CANCEL Lifthandset Lifthandset Dial DND set code 40 Dial DND cancel code 42 Replace handset Replace handset Note Break Mode is only available while an agent is logged on PROGRAMMING STATION SPI Lift handset Dial Speed Dial Program code 76 Dial Speed Dial Memory location 80 99 Dial trunk access code i e 0 if necessary Dial telephone number to be stored Replace handset VVVVVYV QUICK REFERENCE GUI DE OUTSIDE CALLING Outside Call Last CO PBX Number Redial Speed Dial Trunk Queue INTERNAL CALLING Station Call
4. Lifthandset Dial station number or 9 for the attendant or reception Note When calling a multiline telephone dialling 1 after the station number will change ringing to voice or voice to ringing Note To directly access a personal voice mailbox dial 7 after dialling the station number OUTSIDE CALLS Lifthandset Dial trunk access code i e 0 Dial telephone number Converse LAST CO PBX NUMBER REDIAL Lifthandset Dial Last Number Redial code gt Converse STATION SYSTEM SPEED DIAL Lift handset Dial Speed Dial code 77 Dial Speed Dial Memory location gt Station Speed Dial 80 99 gt System Speed Dial 00 79 gt Converse MAKING CALLS continued TRUNK QUEUING Upon receiving busy tone when all outside lines are busy Dial Trunk Queue set code 78 Replace handset Note When an outside line is available your telephone will ring lift handset and place call no need to dial Trunk Access code PLACING A CALL ON HOLD EXCLUSIVE HOLD With a call in progress Press Hookswitch Note Replacing the handset when a call is on hold will cause the held call to immediately ring your station Note Once a call is placed on hold the telephone can be used to place another internal or outside call or access a feature i e Call Pickup Replace handset to return to the original party TRANSFERRING CALLS With a call in progress Press Hookswitch
5. Tone Override Voice Over Originate Quick Transfer to Voice Mail Dial 0 gt Dial Telephone Number Dial Dial 77 gt Dial 00 99 Receive Trunk Busy Indication Dial 78 Dial Station Number Reach Busy Station gt Dial Reach Busy Station gt Dial 6 Dial Station Number gt 7 WITH A CALL IN PROGRESS Hold Hookswitch Transfer Hookswitch gt Dial Station Number Quick Transfer to Voice Mail Conference Call Park System Voice Over Answer FROM THE INTERCOM Internal Paging External Paging Call Pickup Call Pickup Direct Call Forward Programming Speed Dial Hookswitch gt Dial Station Number gt 7 Hookswitch gt Place 2nd Call gt Hookswitch SET Hookswitch gt Dial 4 gt Dial 0 9 RETREIVE Dial 4 gt Dial 0 9 Receive Voice Over gt Replace handset gt Lift handset gt Converse Dial 51 54 gt Page Dial 55 59 gt Page Dial 68 for All Calls 6 for CO PBX Calls Dial 67 gt Dial Station Number SET Dial 41 for Forward All gt Dial Destination Station 43 for Busy No Answer Dial Destination Station CANCEL Dial 42 for Forward All 44 for Busy No Answer Dial 76 Dial 80 99 Dial Trunk Access Code Dial telephone number The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Pty Ltd NEC Version 1 3 01 Doc No A6 324000 642 30 Copyright NEC Business Solutions Pty Ltd 2002
6. de 6 Receive Voice Over announcement Announce message Replace handset first call is terminated Lift handset when phone rings gt Converse with Voice Over originator CALL FORWARDING FROM YOUR STATION SET CANCEL List handset Lifthandset Dial Call Forward set code Dial Call Forward cancel code gt Forward All 41 gt Forward All 42 gt Forward Busy No Answer 43 gt Forward Busy No Answer 44 Dial destination station number Replace handset Replaced handset Note While set Call Forward All will override Call Forward Busy No Answer setting Lift handset Dial Paging code INTERNAL EXTERNAL gt AllZones 51 gt All Zones 55 gt ZoneA 52 gt ZoneA 56 gt ZoneB 53 gt ZoneB 57 gt ZoneC 54 gt ZoneC 58 gt All int 8 ext 59 Page Wait for Meet Me Answer or replace handset PAGING Continued MEET ME ANSWER Lifthandset Dial Meet Me Answer code gt Internal page 5 gt Externalpage 5 Converse CALL PICKUP CALL PICKUP SYSTEM CALL PICKUP DIRECT Upon hearing ringing at another Upon hearing ringing or voice telephone announcement at another telephone Lift handset Lift handset Dial Call Pickup code Dial Call Pickup Direct code 67 gt All Calls 68 Dial station number of the telephone gt CO PBX Line 6x to be answered gt Night Call Pickup 69 Converse Converse DO NOT DISTURB SET CANCEL
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