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IPVis 4.4 User Guide - IN:SIGHT

1. To edit the service element information 1 To edit the service element information right click the Server element a context menu appears 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 31 File View Reports Help Support a k 4 e Fl fnar a LN rb Horizon View Full Network View b fred A F2 436 LT BOURKE ST MELBOURNE 3000 Y216092480N a 172 22 250 13 30 ER Z 100 E a i FL 5 80 STIRLING ST PERTH 6000 PEK Select Neighbors p J Properties Link Service Element Ta Eq service Elernent oe Dd Edit Service Element 192 166 8 17 30 13 Add Application Service F7 300 EXHIBITION ST MELBOURNE 300 Horizon View Layer 1 Horizon View 4 TT I Mode Select Node 216137872N TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 2 From the context menu click the Edit Service Element option the Service Element Configuration box appears 3 Edit as required and then click the Save button the settings are modified To view the properties dialog box for the service element 1 To view the additional information or properties of the added service element right click the service element a context menu appears 2 From the context menu click Properties Dialog box The Properties Dialog box appears for the service element To delete the service element 1 To delete a particular service element right click the service element a context menu appears 2
2. 36 use the trace route tab 36 use the VRF details 36 view properties for service element 31 zoom objects in the ESMS window 17 identifying prerequisites for using IPVis 1 importing network view into visio how to 14 installing Java plug in 44 installing java plug in manually how to 44 interpreting acronyms 48 definitions 48 terms 48 introduction 1 IPVis navigating 6 Starting 2 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide L linking devices manually with network topology elements how to 29 M menu file 11 help 25 support 25 view 15 O opening customer network view how to 12 opening Filter dialog box how to 21 opening overview dialog box how to 19 opening properties dialog box how to 19 panning a view how to 18 pinging network elements how to 36 print previewing the network view how to 14 printing the network view how to 14 real time tools 35 report customer inventory 40 solution summary 39 reports 39 S searching information using search tool how to 24 searching the network or network element how to 37 38 selecting or moving how to 17 setting the horizon view 34 how to 34 show full network 46 starting IPVis 2 tool Page 51 actual size 45 fit to window 45 network status display 46 overview window 45 pan 45 properties 46 search 45 select 45 zoom 45 toolbar icons 45 understanding grou
3. Business customers will go to My Account Choose Networks and Security then choose IP Self Serve portal and choose IP VIS refer Figure i Telstra Enterprise and Government customers will use the Telstra Your Telstra Tools portal and choose IPVIS from the Managing Services section refer Figure ii You will need to log in using your Telstra credentials normally a username password and business ID Telstra Home Personal Business Enterprise amp Government About Telstra BigPond Directories T Search Telstra Go J gelstra BUSINESS Bundle amp Save Products amp Services Business Resources Support Telstra Business Centres My Account Overview IP Self Serve Log into My Account About My Account F Manage My Profile View configure manage and report on your IP networks SUPPORT ENQUIRY F Manage My Bills The IP Internet Protocol Self Serve Portal allows you to make configuration changes ta Change My Services your IP network view your network topology request and receive reporting related to your IP network s performance Call 1800 017 715 t Mobile Services t Internet Services IP Self Service Access Live Chat Priority 13 18 Register for My Account to access this and other services Numbers 4 Feedback _ Networks and Access Now j Register Fa Security Managed Firewall amp L Email Intrusion Detection The list of self service applications incl
4. From the context menu click Delete Service Element option A confirmation box appears for confirming the delete operation To confirm deletion click the Yes button the service element is deleted from the network topology display To cancel delete operation click the No button Adding Application Services to the Service Element You can add different application services to the network device element that you added using the Add Application Service option from the context menu Note If you have customer Drag and Drop privileges then only you would be able to add edit and delete application services to a service element The different types of application services available are as follows e File services network file services such as NFS AFP FTP SFTP e Multimedia services services such as HTTP SIP MP3 H 323 e Terminal services services such as Telnet SSH X11 e Management services services such as SNMP ICMP RMON To add an application service to the service element 1 To add an application service to the network device element right click on the element a context menu appears 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 32 File View Reports Help Support ILS Ey E t1 R e E J8 Horizon View 8 Full Network View m fred F2 436 LT BOURKE ST MELBOURNE 3000 216092480N m 172 22 250 13 30 PR p 100 d FL 80 STIRLING ST PERTH 6000 at Select Neighbors ih a i Pro
5. A EA 37 Tosearcn Tora MELWOLKOF a NetWork elemen Eriin aa A E 37 TOOPEN FED OLS Om WENSE or o A E E E a E E a E 38 Understanding Repor S saasaa ASEE ASO AEA a SE 39 Viewing the Summary OF VIC WIRED O onuran a a EE aa r E A ENE AE EE 39 Viewing Drace and Drop REDOT alors teacatece arcade a E E S T E E N 40 Viewing the Access Services Repolan ar a A O A AA A 40 Viewing the Service lnyemntory REDO ansio aan a E T E a E T E T A T r A 40 Viewing the Service Configuration REPOrt ccccsssscccccsssscccccsnsecccesenseceesseeseceesseeseeeeeseeeeeesaeaeceesseeseceesaenseceeseauseceesaeaseceesaaaseeessaganses 40 VIEWING tne Planned Outage REDON eis ccs sin ann N E E E E E EA EOE 41 TIDSOM PrOGUCE VISUAIISATION sienen aa Ea OE Aaaa Sa SAO AA SNA AEEA 42 Network Types Displayed OyIPVI Sainn a a a a a a a a 42 Real TIME TOO osnan a A a a a a E a ee E a A 42 Appendix 1 Additional Information esessesesseosssecsssecssseoseseossceosscecssseossceosssecssoeosssecssseosssecssoeosssecsscecsececsssecsssecssoeosssecssseoseseoseseeee 44 MetalineJava PUE iaer a a ET T ET E E ENT E AE T OAO 44 ToipstaliheJava plue inman alV sitet a a aaa a 44 Appendix 2 About Toolbar and Status bar esesesessesesececscscsececececsesececececscsesecececessesecececscsesecececsesesecececsssesecececeesesecececeeseseseceeeese 45 Understanding the Toolbar ICONS ereina a a a aA a a a aaa aa aaa 45 Using the NEtWOrK status Display TOO ensnare E E E N T E A E A EEO 46 Usine the
6. Depending on your access TES privileges you can set display options personalise data conduct real time tests and data retrieval print and download service data IP Gateway Telstra IP telephony More Information a Networks IPW AN reporting MWAN reporting j Telstra Remote Working Edit alias Solutions nioo6745r Help Wiew Network n2012076r wiew Network Edit alias n30 41785r TRL Lab Network View Network Edit alias Figure iii IPVis home page on the customer portal 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 5 IPVis Staff Access Using the Web browser navigate to the IPVis URL provided to you and then click enter The IPVis staff home page allows two entry options refer Figure iv e A Graphical Network Viewer which displays a table of all network views maintained by IPVis The user can search and a network based on network FNN customer name or customer identifier e An Advanced Search window to search on the entire network inventory data held by IPVis Based on outcome of search the user can launch either a full service view or a horizon view generate reports or browse a network Telstra Intranet Home MyPage f Browse search Q ff Support Centre Graphical Network Viewer search amp Browse Samch Aisia Hri Nob pan me au Bense enter a Metmerk FAW In stort browsing the meteor pampose mpi am e lt MOEA Brane M iz E i i EEE E k Ta
7. N a O N 30 To view the properties dialog box for the service element ccccssssecccccessecccecesssceeeeeeececceueeceessuaseceessuaueeeesseaueeeessuaneeeessagaeses 31 Todelete TNE SCL VICE clemen auroa a a a E EEE AE 31 Adding Application Services to the Service EENE ns a a a a a 31 To add an application service to the Service element arororin enotne aE E O EE E T EEO 31 To edit the application services added to the service element cccccescccesecceseceesececeneeceneceeeecesenceseneeeeneeeeeeceseuceseseseeceenesenes 33 TO GElETE TNE application SErViCE seure k a a N aE E E 34 SELLING aNd Resetting the Horizon VEW ionieni n O TE O ceases 34 Kone CS MORIZON A AET E E E EE A EAE E E E E E E ET A EAE A E AE E cute 34 TOresethonzon VIEW to Tull NetWork VEW onini aa a a a a a a a a a a 34 Understanding tne Real WMI TOONS sss ssessscsestornenetasdeoesedenessaysasisceuteendeatausatcesuan o A a E N 35 FOIPING thenetworkelemenl S Sosy ocisecea scene cies cd venenaty E N E E T eet as wwesiaastet 36 FOUSE ENE TRACE Route tabue oia aa a antes iaseulastoesaii cain oer us oon isda palenu dasa dnle asad O cads engl ae cbedaast eee 36 TOUSe Ne ROUNE TapE Ca Dreier E a euskacasdare ann O OE 36 TOUSE ENO VRE DEIS TID aen a datecea pac eee osm tecbeseemene ties 36 TO USe UNS TACO aCe Detalls TAD ecMesses anoles asc a dane ue dteel onsen senate sc tauleed ata Gone aniualan takes saiavba lalate ts 36 Understanding Advanced Sear Manoni i E E E S A AE
8. Only operationally active commissioned services are displayed IP VPNs IP VPNs comprising fixed and dynamic access services an IP Gateway connection are displayed Customer Edge routers that are not Telstra managed are not displayed Display of Connect IP DSL CPE Connect IP standard CPE and Connect IP Wireless is being considered for future releases Access services and Managed CPE associated with the IPVPN whether they share same CIDN as IPVPN are displayed Type 2 DSL and CIP DSL services are displayed similarly to fixed access services L2 VPNs All Frame Relay ATM and Ethernet Lite services associated with a customer ID CIDN whether serving as an IPVPN access or not are displayed as part of a network under the proxy network ID that is the same as the customer ID By searching on the customer ID or the customer name in Advanced Search all networks The FR E Lite and ATM icon and their respective properties represent the access link and access link properties The lines connecting the FR E Lite and ATM icons to MSE icons represent PVCs These lines have the FR DLCI and ATM VPI VCI labels Where a fixed access service does not have an active PVC the access is not displayed but the access FNN may be listed as a property on the terminating MSE node There are no real time tool options available on L2 VPNs Ethernet MAN and Ethernet Campus Each Ethernet MAN and Ethernet Campus service is displayed as a network Terminating CPE
9. and Help Desk submenus Note Menu items tagged with optional are dependent on these features being enabled for the specified user profiles and their deployment is at Telstra s discretion Understanding the File Menu The following submenus are accessible from the File menu e Open staff graphical Network Viewer It is used to select and open different customer network views from the list of the available customer service networks The shortcut key for the Open submenu is CTRL O e Export lt is used to export or save the network view or graph into various formats such as PDF SVG etc The shortcut key for the Export submenu is CTRL E PDF option more suitable for small network Also refer to downloadable Service Access PDF report e Page Setup Itis used to change or set the page layout of the network graph or view before printing it e Print Preview It is used to preview the network view before printing it e Print It is used to print the network diagram The shortcut key for the Print submenu is CTRL P 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 12 To open the customer network view The file menu is typically available to operations or support persons who require access to different customer solutions and is provided in the IPVis application Where IPVis is invoked through a customer portal or other service that provides the customer context the Open menu may be disabled 1 Staff only From the File men
10. as a minimum However version 6 is recommended as it allows dynamic RAM allocation and launch of multiple windows If the user does not have the appropriate version of the JRE the version of the plug in can be downloaded from http www java com Important If the user has not installed the Java plug in the IPVis Web page will prompt the user to authorise its download and installation If automated installation fails the user can manually download the plug in For more information on manually downloading the plug in see Installing Java Plug in 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 2 At the time this document was written IPVis has been successfully tested on the following platforms and web browsers and is compatible with the following though note that this may change over time e Operating Systems Microsoft Windows Vista Windows XP Windows 7 UNIX Linux e Web browsers Internet Explorer 6 7 8 9 Firefox v1 0 7 2 x 3 x 4 x 5 0 e Java plug in V5 0x all versions supported some functions not available V6 0 or later recommended Starting IPVis Access to IPVis for users from the internet typically customers and internal Telstra staff is different IPVis Customer Access For customers IPVis access must be enabled by Telstra Contact your account representative for assistance Once access is enabled IPVIS can be accessed from within a Telstra internet portal using the URL provided Telstra
11. bc athrough z except for b and c ad z subtraction a Z amp amp m p a through z and not m through p a lq z Subtraction Regular Expression Boundary Constraints Boundary Construct Description A The beginning of a line The end of a line b A word boundary B A non word boundary A The beginning of the input G The end of the previous match Z The end of the input but for the final terminator if any Z The end of the input Further Regular Expression Regex Examples Ensure the As regular Expression tickbox is enabled e Tosearch for any 11 digit Y N FNN e g Y00000000472N enter search text Y O 9 11 N e Tosearch for any 9 to 11 digit Y N or Y U FNN e g Y216121039U enter text Y d 9 11 NU e To find a device located in Bourke St Melbourne enter search text Bourke St 4Melbourne Understanding the Help Menu The Help menu enables you to invoke the user guide for the IPVis solution It also gives information about the IPVis solution Understanding the Support Menu The Support menu has the following submenus e Feedback The Feedback submenu is used to collect customer feedback using a web form e Help Desk The Help Desk submenu displays a dialog box containing the support contact details for the customers to seek assistance or to report a problem to 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 26 Using the Context Menu In the IPVis window the context menu appears when a user r
12. by Group Name To group the network based on location 1 From the View menu point to Layout submenu and then click the Group by Location option the network elements are grouped by the location The display has been reorganised to place objects at the same postcode inside containers the minus symbol in the title of the container can be used to collapse the contained object into a single expandable object 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 17 To group the network view based on the group name 1 Optional Configure the group name property of the nodes you would like to group If you have not already tagged the nodes you would like to group with common names edit the group name property of the required nodes using the Properties dialog box For more information on changing the properties see Changing and Displaying Additional Information Using the Properties Tool 2 Then from the View menu point to Layout submenu and then click the Group by Group Name option It displays the network elements grouped together To deactivate the group function 1 To deactivate the group function from the View menu point to Layout submenu and then uncheck or clear the Group by Group Name or Group by Location option It deselects the grouped network elements Note The Group by Group Name and Group by Location function can be used independently or concurrently When used concurrently the graph is first grouped by group
13. dialog box for the selected network element or device Horizon View It is used to set the horizon view for the selected network element The context menu options for the customer added network devices such as servers network printers or other peripherals are as follows 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 27 opion Destin O Select Neighbours It is used to select the neighbours of the selected network device or element Properties It is used to open the properties dialog box for the selected network element or device Link Service element to It is used to create a link between two service elements Edit Service Element It is used to open the Service Element Configuration dialog box for editing the service element properties Delete Service Element It is used to delete the Service Element Add Application Service It is used to add a new application service to the customer defined network devices Horizon View It is used to set the horizon view for the selected network element The context menu options for the VRF router are as follows opion scrips Ping CPE s It is used to ping all the CPEs connected to VRF router Real Time Tools lt is used to execute tests like Ping trace route and display routing table for the network elements connected to the VRF router Select Neighbours It is used to select the neighbours of the selected network device or element Select CPE Neighbours lt is u
14. network topology e Peripheral Using this category you can add devices such as desktop multi function printer terminal server and printer desktop IP phone e Network Using this category you can add devices such as wireless access points firewalls IP routers etc e Server Using this category you can add generic server Note The device service element is placed in the area where you invoke the Context menu Once the item has been placed you can drag it to a desired location in the network display area Once a device has been added to the Service Visualisation canvas you can configure its properties using the Device Configuration box For training purposes the following procedure describes how to add a new generic server in the network display area 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 29 To configure a new service element or device 1 Right click anywhere on the empty space on the IPVis window it opens the context menu From the context menu click Add Service Element it opens the Service Element Selection box From the Device Type box select Server the Generic Server icon appears in the main area Click the Generic Server icon and it opens the Service Element Configuration box Service Element Configuration Name Generic Server IPyv4 Address Subnet Mask 3 Do the following in the Service Element Configuration box o Name Enter the appropriate value o IP Address Subnet Mask T
15. or associated Telstra Internet Direct TID ports are not displayed Telstra Managed CPE Managed groups of CPE are given a Managed CPE group network FNN distinct from the IPVPN FNN Such network may comprise WAN router or CPE in the enterprise domain By searching on customer name of Customer ID CIDN such MCPE network FNNs will be listed The Managed CPE network displays WAN device connection to the first node of the IPVPN Its prime purpose is to show MCPE properties especially in cases where the MCPE are associated with L2VPN However topology information will be quite limited No customer real time tools are available on MCPE devices Real Time Tools A range of real time tools are available to customers on FAE and DAE Telstra IP Edge routers Real time tools on Ethernet switches and MCPE are enabled for staff The response to show interface list on FAE nodes shows interface names comprising a concatenation of IPVPN FNN and the FR ATM E Lite access FNN associated with the router interface For IPMAN Government IP Ethernet services the interface name is a concatenation of the VPN FNN and the VLAN FNN not port FNN If an access service has been cancelled but not yet the associated IP interface then the access FNN will be listed in the interface list but with a down status 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 43 The interface related queries available only to staff require that t
16. or modify the Group name Site Contact and SC Telephone Number using the Input box Click the Ok button to save the changes The Properties dialog box updates to show the latest values Displaying Auditing Information Using the Properties Tool Property auditing feature gives user the information about who last edited the property Original property value date and time Note You can see audit information of editable property values only For training purposes the procedure below uses the example of a LAN segment To display auditing information using the properties tool 1 Move your mouse cursor over the Alias field you can view the audit information for the field SJ Properties l Original value I Last changed by staff Using the Filter Dialog Box Using the Filter dialog box you can specify which group or groups to display and print To open the filter dialog box 1 From the View menu click the Filter submenu it opens the Select filter group dialog box Note that the Ungrouped option is a virtual group and will show all the elements not assigned to a group Only ungroup option appears if no group attribute as been edited by any user Select filter group Select the group s on which the view needs to be filtered Ungrouped BOSL Elanti CPE Select All Groups Cancel 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 22 2 Select Enable view filtering option select any group groups you want to d
17. the network browse part of Advanced Search except for the Summary of View Viewing the Summary of View Report To view the Summary of View report click the Summary of View submenu from the Reports menu It opens the Summary of View dialog box The dialog box displays all the network elements and their count in currently open customer network Summary of Objects in View Node Type Juniper ERX VRF DAE Multi Services Edge MPLS Core Juniper M VRF FAE CPE Dynamic Access Core TOAL 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 40 Viewing Drag and Drop Report To view and generate the Drag and Drop report click the Drag and Drop submenu from the Reports menu Customer Inventory Reports fom 4 Save in AM Documents Z F eE Ga l di Bluetooth Exchange Folder z di Downloads 7 Shrew Soft VPN Recent Items 1 Snagit Catalog Documents A File name CustomerInventoryRepor t IPEYOLAB Save Report As Portable Document Format pdf a Network Do the following in the Drag and Drop Report dialog box 1 Select the location for saving the report from the Save in box 2 Enter an appropriate name for the report in the File name box And then select the format for the report from the Save Report As box You can either select PDF or CSV format 3 Click the Save button to save the report If you do not want to save the report click the Cancel button Viewing the Access
18. to get information such as statistics policies associated with the interface connected to the device 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 36 To Ping the network elements 1 From the Real Time Tools dialog box click the Ping tab In the Settings area select the Source Address Destination Address and then click the Ping button It pings the IP address and the result is displayed in the display area Depending upon the result the network element is also highlighted in the network view To use the Trace Route tab 1 From the Real Time Tools dialog box click the Trace Route tab and then in the Settings area do the following o Source Address Select the Source address o Destination Address Enter or select the destination address of the packet o Size of Packets bytes Enter the packet size o Maximum Hops Enter the hops value o Timeout Enter the Time when you want 2 Thenclick the Trace Route button it displays the packet route results in the display area 3 To clear the results from the right pane click the Clear button from the Results area To use the Routing Table tab 1 From the Real Time Tools dialog box click the Routing Table tab 2 Inthe Options area select the Route Table option and then click the Get Route Table button The results are displayed in the display area 3 Alternatively to get the BGP table information select the BGP Table option and then click the Get BGP Table button it disp
19. you can perform ping tests on the connected network elements Additionally you can also view the routing table for the same Right click any of the VRF FAE router in the network view a context menu appears From the context menu click Real Time Tools it opens the Real Time Tools dialog box gt Real Time Tools RVEX E 006 Routing Table Interface Details Options Route Table BGP Table eke Route Table Thu Feb 03 13 56 52 EST 2011 N3041783R inet 0 67 destinations 111 routes 67 active 0 holddown 0 hidden Active Route Last Active Both A Destination P Prt Metric 1 Metric 2 Next hop AS path 0 0 0 0 0 B 170 100 100 gt 172 16 4 84 I 172 16 3 84 b 172 16 3 84 172 16 4 84 100 gt 172 16 4 84 172 16 3 84 172 16 3 84 172 16 4 84 10 2 2 0 24 710 20 2 1 10 16 136 0 29 172 16 4 84 gt 172 16 3 84 You can perform one or more of the following real time tests Additionally you can retrieve related information such as interface details VRF details about the devices To activate the different options click on the relevant tab The following options are available for the VRF routers e Ping It is used to ping all the CPE neighbours of the VRF router e Trace Route It is used to determine the route taken by packets e Routing Table It is used to see the routing table e VRF Details It is used to retrieve device interface policing statistics and configuration details e Interface Details It is used
20. IPVis 4 4 User Guide IPV Solutions Pty Ltd reserves all the rights for IPV Solutions products and associated documentation The IPV Solutions product documentation is distributed under a licensing agreement and is meant for use by IPV Solutions personnel licensees and customers The documentation may not in whole or in part be copied reproduced in any form without prior consent of IPV Solutions Pty Ltd 2011 IPV Solutions Pty Ltd All rights reserved Table of Contents INTROGUCEIOM ccs catccoscarsccuscceccececeunasuseatecan secsrecticnesicee sieestsneeansalewan snwsleeatlewua EE E E a O ES 1 Document Purpose SCOPE LANG AUGIENCE miraire aE N aN oan aes ee 1 PREREGUISIEGS TOR UISINS IPV Sine E A A TO A A O Guwereie det saca yau trade ca veers T T 1 SETANTA AN eV 1S EE EEEE ENE E EES EAEN EEE EAE EA EEEN E EEE EN DELETE NEE EN E EN E ENE ETO E ET E ONAE EEEE 2 Navigatie I IP VIS icra N EAEN TA ENLA awa anaWen sdaddecuadaas vGutdancveudWans eis tdaddscndiacdduwevauiveddodatieiees 6 Quick Start to Usine IP VIS consire a deausucs vias tami ara aa ara aaa uiuanuah aa r aaa aaea a Taaa 7 QUICK Start TeS arC NDIO E nenna EEN A R a O te eaenaaeaas 8 Quick Start Returned Search R SUItS pisteesi araa a a aa ae iaaa aa aa a R a 9 Quick Start OVervicW WDO OW esra E S 10 Opening a Service Vie Wairoa eaNL EAA AEAT ANAA EENAA EAA A 11 Usine CHEN VIS MENUS anioserina a a a ines eneaadostonsene te asipaugenaminasuacnewenenanore 11 Understandin
21. LAUNCH LAUNCH IPVis Items to note Figure iv IPVis Staff Home Page 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 6 Navigating in IPVis IPVis allows a user to visualise related service elements of a customer solution in a single view The view provides a service topology and based on user privileges will allow a user to execute real time tests and information requests on the network elements and much more When a user starts the IPVis solution window it opens the graphical user interface showing the network view for the selected customer solution The information features and level of detail shown in the IPVis interface is determined by the staff or customer user profile assigned Based on user profile the graphical layout displays network elements services and the links for the chosen service solution The graphic below displays the different components of the IPVis window i ile View Reports Help Support Tau o he j 5 rR iQ amp 20 ti IQ r a Horizon View 38 i letwork Vie a J VWDM E 006 a RVWI E 006 Y216137874N 102 16 8 0 192 188 8 400 W21b1a Farah ig FR fo 3 Seg raa VWDM E 003 Ua Ors i Y2416037313N 10 2 2 12000 lt a gig r FR 1 S Al j RVWI E 005 j W161 20449 72 22 250 10 172 22 250 080 _ Gets W218 12044aN iD LET Nop TOO pp 18799 2464 20447 N VEBM E 004 2 Y216834004L i 10 233 3 1900 194 FR 4 j H F 4 Mode Select Graph Sel
22. Services Report To view the Access Services report from the Reports menu click the Access Services Report submenu the Access Services Report dialog box appears Do the following in the Access Services Report dialog box 1 Choose an appropriate location where you want to save the report from the Save in box 2 Enter the appropriate name for the report in the File name dialog box 3 Select the required image resolution from the Image Quality box and then click the Save button It saves the report at the desired location Double click the file to view the report and search within the file To maintain report generation to and report size to a reasonable level IPVis quality options are more restricted for the larger VPNs A user has the option not to have diagrams included Viewing the Service Inventory Report To view the Service Inventory report from the Reports menu click the Service Inventory Report submenu the Service Inventory Report dialog box appears Choose an appropriate location where you want to save the report and then click the Save button It saves the report at the desired location in the CSV format Double click the CSV file to view the report Viewing the Service Configuration Report To view the Service Configuration report from the Reports menu click the Service Configuration Report submenu the Service Configuration Report dialog box appears Choose an appropriate location where you want to save the report and then c
23. TP Secure FTP It refers to the network protocol that enables you to transfer files and perform operations like changing the permissions of a remote file Simple Network Management Protocol Secure Shell VLAN Virtual LAN A label separating different Ethernet traffic flows VPI VCI Virtual Path Identifier Virtual Connection Identifier Used to identify ATM service connection Virtual Private network lt D 2011 IPV Solutions Pty Ltd Page 49 IPVIS 4 4 User Guide Index adding application services 31 adding application services to the service elements how to 31 adding new service element or device how to 29 advance search 37 appendix 1 44 appendix 2 45 application services adding 31 changing network view layout 16 changing the network element properties how to 20 changing the network view layout how to 16 changing the page setup for the network view how to 14 context menu 26 add service element option 28 fit to window option 27 pan option 28 properties dialog box 28 select option 27 zoom option 28 context menu options 26 deactivating the group function how to 17 deleting application services of a service elements how to 34 deleting links between service elements how to 30 deleting service element information how to 31 document audience 1 purpose 1 scope 1 E editing application services to the service element how to 33 editing service eleme
24. VRFs context menu This test will query the port status each of the interfaces on the Virtual Router and indicate their status The results of the tests are displayed by shading the links emanating from the router either green or red Links that remain grey after initiating this test are not testable Shading of the link between the Virtual Router and the VPN Core cloud indicates that the router was successfully contacted 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 47 Understanding the Status bar Components The Status bar is the long horizontal bar at the bottom of the IPVis application Node Wireless Access Point Cars Inc Tue Jul 10 18 50 00 EST 2007 It has following sections Note The information displayed in the status bar varies with the VPN element or service selected In the above example the Select mode is shown e The first section shows you which tool you are currently using In the example it indicates that the Select tool is currently active e The second section shows the selected Node s name e The third section shows the customer name e The fourth section shows the customer s VPN Id e The last section shows the time of last data update for the displayed VPN 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Acronyms Terms and Definition The following terms mentioned in the table below are used in the document ADSL Asymmetric Digital Subscriber Line A data communication technolog
25. Virtuali ROUter PINE TeSt aiar n E E T ene tapeddotanmucunsnatsaunene 46 Usine the Virtual ROUtEr Protocol WES inen a a a A a te 46 Understanding the Status Dar COMPO EIS rsa a T T edieteacdsnaiwaguemasiectelinnsearnieetec 47 Acronyms Terms and DefinitiOMsisisarssrn ara A A A N E A AAR 48 IPVis 4 4 User Guide Page 1 Introduction IPVis is an online application that presents information about a range of integrated Telstra IP networking services in a topological layout It does that by extracting and processing information from a number of source systems and then loading it ready for rendering on the user s PC Laptop IPVis aims to give the user the following range of features e Perform extended advance search The advanced search feature searches the service repository for the search term that a user has entered This way the user is able to perform a number of searches for the service elements of the configurable types across the user domain The user can also locate elements that have editable fields based on both the value stored in the service repository and on the values entered using the IPVis graphical user interface e Browse a selected network when advanced search is for a VPN to see a decomposition of the network into its constituent elements and their respective attributes e Execute queries on certain elements of the Telstra IP network e View and save reports generate view and save reports of compatible Telstra products and serv
26. ains how to arrange the network view into circular view To change the network view layout 1 To change the layout of the network from the View menu point to Layout submenu and then click the Circular option The network view changes to the circular layout Understanding the Grouping Function The Grouping function is used to group network elements by their physical location postcode or by user assigned group name The graphic below shows an example of network elements grouped by postcode File Reports Help Support Layout Circular g de Layer gt Symmetric e Navigate Hierarchical Top to Bottom Overview Ctrl W Hierarchical Left to Right Properties Ctrl I Hierarchical Right to Left oe Group by Group Name Search Ctrl S Group by Location Zoom WPM E 003 2 160S2450N 1 2 22 250 190 100 LOSU STRUNG ST Reset Network Status Display mM Full Network View Refresh Fe LOCATION 2000 a J NK TIM E 005 Grid YHTION gaha 25990 f 205 he 1276 HMT STACIT SYON See kS 216120445H arapa 250 530 RVWI E 005 _ _ 5 10400 GIORGE AT BYONEY 2000 216120447H 1722225010 199 199 199 197099 Woe asa 100 4 m z Mode Select Graph Selected TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 Figure 7 Note The Group function can be used with any network elements that contain a physical address group by location or user assigned group name Group
27. arch by alias rather than FNN This would help Telstra staff to refer to service by terms that are more meaningful e Service Changes Before raising a service change request check the service in topology context to identify potential related changes that may also be required For example change access bandwidth will also require changes to IP Edge router configuration as well as WAN CPE configuration or back up links After a service change check that new effected configuration is consistent with the original request Document Purpose Scope and Audience This document describes in detail the user interface of the IPVis solution This document is intended for customers who are interested in using the IPVis solution s user interface and functionality lt is not within the scope of this document to describe the Telstra on line customer and user registration and enrolment process required to access the IPVis applet Prerequisites for Using IPVis The IPVis user interface is a Java applet that runs with a Java plug in within a compatible web browser Therefore a user needs to install the Sun Java plug in before you can access the IPVis user interface Important To successfully launch the IPVis a user needs to install the Java plug in first For more information on installing the Java plug in see Installing Java Plug in Many computers will already have a suitable version of the Java run time plug in installed IPVis requires JRE version 5 0
28. atches to this value of syd with the first match being the access node 216027932N e The main display has selected and centred the first found object in the middle of the display e The main display has scaled to make the first found object more visible e A highlighted border has been placed around all objects that are in the returned result set e Anode properties dialog has been opened for the selected node allowing the properties to be inspected Note in this example the label on graphical display is taken from the attribute called Location Use of the Back and Next buttons in the search dialog will bring to the centre of the display the next or prior match of the returned search result and have the properties of that object displayed in the open properties dialog 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 10 Quick Start Overview Window IPVis has an overview window that helps maintain awareness of what part of a solution a user may be looking at when the presentation has been zoomed to show a portion of a much larger visualisation This feature is accessed from the tool bar and uses an icon of a magnifying glass File View Reports Help Support 5 k i h EM t1 2Q je Ed 2 Horizon View 18 Full Netwo A Search 3 38 2 S arch Text syd z F ade Word Only 12 76 PITT STREET S F As Regular Expression Site Contact Sear
29. ccess IP VPN services Network access service supporting Frame Relay protocol capable of supporting multiple PVC each identified by a DLCI FTP File Transfer Protocol ICMP Internet Control Message Protocol It is refers to the TCP IP protocol used to send control and error information regarding IP data gram transmissions 2011 IPV Solutions Pty Ltd Page 48 5 lt Cp m D C O D Q Q qD LAN Local Area Network MAC Management Access Control chassis at the exchange end of OMC or EPE MPLS Multi Protocol Label Switching technology Multi Service Edge Network node terminating customer Frame Relay FR ATM and Ethernet Lite previously BDSL Business IP Frame Relay Business IP Ethernet Lite and Connect IP fixed access services Network File System OMC Optical Media Converter on optical modem providing Ethernet interface Post Office Protocol A type of 802 1q Ethernet protocol tunnelling service Regex Regular Expression The Search dialog can perform regular expression searches based on the Java regular expression strings Further details on regular expressions can be found at http download oracle com javase tutorial essential regex intro html Remote Monitoring It refers to a standard used in telecommunications equipments such as routers that implement a MIB Management Information Base This allows for remote monitoring and management of the network equipments SF
30. cesses and Telstra managed CPE for a given Network FNN in pdf Service Inventory Reports Using the Service Inventory Reports submenu you can generate and view the Telstra services Serviced marked by FNN belonging to a CIDN or a VPN belonging to a CIDN their location and type name contacts parent VPN without details of service technical configuration Service Configuration Reports Using the Service Configuration Reports submenu you can generate and view the Telstra services Serviced marked by FNN belonging to a CIDN or a VPN belonging to a CIDN their location and type name contacts parent VPN with details of service technical configuration Planned Outage Report CSV This report generates a list of Services keyed by service identifier number that will be affected by a planned outage within the next 30 days Services that have the adornment planned outage is service view are listed in the report For more information on reports see Understanding Reports section 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 39 Understanding Reports Using the report s functionality you can view and generate various reports about certain aspects of your network and service IPVis supports the following reports e Summary of View Displays an analysis of the service provider products and services within the currently displayed service solution Changing the Horizon View size can change the summary count e Drag and Drop R
31. ch within SC Telephone Number ar WT I Z ne za Technica m ere Properties ALL Properties 10 16 136 253 30 Owner i ee Service Le SSS 12 76 PITT STREET SYDNEY 2000 Cear results Search ERSS Line sppe PA a poate Dialogs Mot Protocol Physical Interface Result lof 5 INTU Mode i Node 216027932N lt lt Back Next gt gt i D 7 Highlight All Results Zoom Charge Zone No of PVCs Behaviour Start Time Slot 100 Centered C 50 Centered Dii ba peli iii j t Mode Sef i R CH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 Figure 5 The above Figure 5 shows the overview window with the scaled area in the main display represented by the non shaded area in the overview dialog If the Relocate Dialogs option in the search dialog is checked open dialogs are automatically moved away from the centred objects in the main display This is to ensure that a dialog box will not obscure the centred object If a user wishes to have the Overview dialog remain in a static position on the screen whilst the user conducts further searches remove the check mark from the Relocate Dialogs option in the search dialog 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 11 Opening a service view Opening a service topology to view in IPVis depends on how IPVis is being made available For some class of users choosing different solution to views may be performed from within th
32. ck the Browse Network tab enter the network FNN number in the box and then click the Display button It shows the appropriate network and list of the all the elements in the network 5 Clicking Service View button from browse network tab will also open up the whole network in different browser window 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 38 6 When the mouse is hovered over the element information the row in web search window will be highlighted And clicking will display network in default level of horizon view To open reports from web search 1 Click the Browse Network tab enter the network FNN number in the box and then click the Display button It shows the appropriate network and list of the all the elements in the network 2 Select any report from Select report to generate drop down and click Generate Report IPVis supports the following reports Drag and Drop Report PDF Using this report you can generate and view the customer inventory report Customer inventory report shows all the Drag amp Drop elements from the network You can save this report in pdf format Drag and Drop Report CSV Using this report you can generate and view the customer inventory report Customer inventory report shows all the Drag amp Drop elements from the network You can save this report in csv format Access Services Reports Using the Access Services Reports submenu you can generate and view the customer ac
33. deletion of the application service Setting and Resetting the Horizon View Using the Horizon View functionality you can display a sub set of the full network Horizon view allows you to view just a particular node or link the anchor and its neighbours up to a set distance away the Horizon The horizon count determines the distance away from the anchor node or link for example e A horizon count of one 1 will only display the anchor node itself e A horizon count of two 2 will display the anchor node and its immediate neighbours e A horizon count of three 3 will display the anchor node its immediate neighbours and their neighbours Using the Horizon View functionality you can display a particular node and the nodes linked to it instead of displaying the entire topology You can enter or set the horizon count for a particular node and then display a new topology based on the specified count number Note that you can set the horizon count for all the network elements For training purposes the procedure below describes how to set the horizon count of a router To set the horizon view 1 Select any node or link from the network view and then right click a context menu appears 2 From the context menu click the Horizon View menu item the Horizon View dialog box appears Horizon View al Node RNCH E 002 Horizon View Count 1 99 Required fields OK Cancel 3 Inthe Horizon View dialog box enter the required
34. e IPVis application In other cases IPVis may be automatically launched using the customer context from another environment The most common ways of opening a service topology are e Directly from the applet using the File menu option staff Graphical Network Viewer only e Indirectly from an advanced search capability describer later in this document e Through a customer portal that provides the context for the service topology and e Indirectly through a third party application that makes a call to IPVis The services available to the end user depend on the security framework for each of the different methods in invoking IPVis in conjunction with the policies in place for the class of end user Using the IPVis Menus The IPVis menu bar consists of following menus e File Using the File menu you can access the Open staff only Export Page Setup Print Preview and Print submenus e View Using the View menu you can access the Layout Navigate Overview Properties Search Zoom Reset Network Status Display Full Network View Refresh Grid submenus and many more options e Reports Using the Reports menu a user can access the Summary of View Drag and Drop Report Access Services Report Service Inventory Report Service Configuration Report Planned Outage Report submenus e Help The Help menu enables a user to invoke the help information about the application e Support Using the Support menu a user can access the Feedback
35. e IPVis solution 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 45 Appendix 2 About Toolbar and Status bar The following sections describe the components of the IPVis Toolbar and Status bar Understanding the Toolbar Icons The table below briefly describes the components of the IPVis toolbar fon scription Open Select Fit to Window Actual Size 11 Open Overview window Open Search window Fb Using the Open icon you can open different customer networks Using the Select icon you can select and move different elements or objects within the IPVis window to obtain more information about them Using the Zoom icon you can select any object or area in the window to magnify that selected area This is useful in enhancing the visibility especially in case of large networks Using the Pan icon you can grab the view and move it around the window Using the Fit to Window icon you can scale down the network diagram to fit within the current view Using the Actual Size icon you can scale the view to its actual size The Overview icon enables you to see the entire network in a separate pop up window regardless of the zoomed state of the main view Using the Search icon you can search for information for example you can search for a site contact name To do so it uses a dialog box to take the input and then searches for the string through the entire graph It highligh
36. e additional information using the Select mode 2 From the View menu click the Properties submenu It opens the Properties dialog box for the selected element Alternatively click the Properties icon from the toolbar It opens the corresponding Properties dialog box 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 20 Changing and Displaying Additional Information Using the Properties Tool The Properties tool ES is used to display additional details for the selected object If no node or link has been selected the property table displays the properties of the graph By default properties are read only and have a grey background Most of the properties values are pre populated But some properties such as provider comment alias group name etc have been configured as editable therefore a user can edit these properties The editable properties fields are highlighted in white the rest of the pre populated properties fields are greyed out If a property value has been edited by the end user and its value differs from that provided by the service provider then the text is displayed in bold font Note that a user can edit them only if the user has appropriate permissions Note A can change or modify these property values for selected network elements only such as Ethernet port CPE routers and Ethernet Lite ATM FR links To display the Properties dialog box click the Properties icon on the toolbar It opens the Properties dialo
37. earch OOM ss irio T E E T N 23 Tosearch fok INFORMATION USING the search TOO enia E isi ealis Gaon ania cMaanneetaal ecacu ale eate cil 24 Understanding the HeD MEn siri a E E er nnn aa Me r nee ene ne meee nee enon en are 25 Understanding the Support Meninos a a AE NEE E yoke SE TENATAN EE E 25 Usinge the CONTEXT M nUse a ai a a a a O Oa OAN AA ONSEN E AE 26 Analysing tne Context Men ODUORNS sorsero a EEA EE A r 26 Usine the Fit LO WINDOW OPTION sericis o E EN E N O O 27 Usine val stes 2161 ae 0 oa p perenne reer ner E ee ne eer 27 Usine the ZO OI COE ION eects veces ccccos E E aioe wien N ua ative E TEE race nema ae 28 WS ie Tie Pall OD ClO exces seicacsacecctaneeeats ca sea cic cscees caste abieaiteiea teal avat caaseetbanaeimedaea eed ana acuavaseec an abiuatead nace aves maeequuedanesmres watnecsanaent 28 Usinge ENS PROP SUIS Optioner asais islet ie act se oe alesntaa ea aca canna Pale oar ee A 28 Usmetns Add Serice Element ODtlOM oaei onasavesstocetuxasinuanan es cecaueawe caw AA AREE E Ra 28 To contigure anew Service Clement or device onien a a a aatn ieee tents Gale 29 To manually link the device with network topology elements ccccsssccccssecccesecccceecccseuscecseeeccsaeecessauecesseueeeseaesesseseesseesessaes 29 To delete the manual link between the service elements ccccsseccccsssecccseecceeseccseuscccssueceseuecessueceeseecessaseessusesseecessaesesseas 30 roedi the SEIVICEClEMENUIMIORMAUIOM senan
38. earch icon It opens the Search dialog box Alternatively from the View menu click the Search submenu It opens the Search dialog box In the Search dialog box do the following o Inthe Search Text box enter the criterion to be searched o Select Case Whole Word Only or As Regular Expression option from the Match area o Then from the Search Within area select Nodes or Links You can select both depending upon your search requirement o From the Properties box choose the property which you want to include in the search Then click the Search button to start the search The results matching your search criteria are highlighted in the IPVis window You can use the Back or Next buttons to navigate between the search results You can also select the zoom level from the Zoom area Depending upon the zoom level it will scale the network view accordingly Click the Close button to close the Search dialog box A useful example may be to find all the Alias attributes Property that have had a value entered 1 On the toolbar click the Search icon It opens the Search dialog box Alternatively from the View menu click the Search submenu It opens the Search dialog box In the Search dialog box do the following In the Search Text box enter a full stop where is a regular expression construct for any character see table below Select As Regular Expression option from the Match area Then from the Searc
39. ected TELSTRA RESEARCH LABS NJH 7ER Layer 2 Wed Jan 12 19 51 52 EST 2011 Figure 1 The following table describes the different components of the IPVis window Component Description Menu bar It contains different menus and submenus that enable a user to perform various functions on the IPVIS window such as Export Print Zoom change layout and much more Toolbar It provides quick access to navigation and search features that assist in locating information of interest Network View The main display area that shows the service topology provides access to context aware menus and presents results of assurance activities Status bar It displays the currently selected tool node customer network ID and time and date of latest network change 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 7 Quick Start to using IPVis IPVis will display the solution in its main screen irrespective of the number of elements For large solutions this may present a diagram that provides a feel for the topology at a size that makes viewing labels and attributes impractical The quick start to IPVis provides a guide on how to use the navigation and search features to rapidly home in on the area of interest The quick start approach can be used for many solution sizes and will help a user to get the best out of IPVis Additional detail on IPVis features are described in later sections of this manual Starting with any solution displayed i
40. eport PDF Using this report you can generate and view the customer inventory report Customer inventory report shows all the Drag amp Drop elements from the network You can save this report in pdf format e Drag and Drop Report CSV Using this report you can generate and view the customer inventory report Customer inventory report shows all the Drag and Drop elements from the network You can save this report in csv format e Access Services Reports Using the Access Services Reports submenu you can generate and view the customer accesses and Telstra managed CPE for a given Network FNN e Service Inventory Reports Using the Service Inventory Reports submenu you can generate and view the Telstra services serviced marked by FNN belonging to a CIDN or a VPN belonging to a CIDN their location and type name contacts parent VPN without details of service technical configuration e Service Configuration Reports Using the Service Configuration Reports submenu you can generate and view the Telstra services Services marked by FNN belonging to a CIDN or a VPN belonging to a CIDN their location and type name contacts parent VPN with details of service technical configuration e Planned Outage Report CSV This report generates a list of Services keyed by service identifier number that will be affected by a planned outage within the next 30 days The reports functionality can be accessed from the Reports menu of the IPVis solution or
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42. g box as shown in the graphic below Alternatively select the network element for which the properties need to be displayed and then from the View menu click Properties submenu the Properties dialog box appears Properties Value YOO000010623N Planned Outage Date Customer Comment Provider Comment To change the network element properties Note Not all properties and their values can be modified a user may only change the properties that are displayed with a white background Also from primary network a user cannot change property values for the elements of a linked network foreign network and vice versa For training purposes the procedure below describes how to modify the properties of a LAN segment 1 Select an Ethernet Eth MAN port from network topology display and then click the Properties icon from the toolbar The Properties dialog box appears 2 Inthe Properties dialog box double click the Alias field the Input box appears The attribute Alias of the node SNIX B 001 currently is not set Please enter a new value for the Alias attribute 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 21 3 Inthe Input box enter the appropriate value and click the Ok button Note that the name you specified appears in bold in the Alias field If the name you specified matches the existing value from the database the alias name does not appear in bold 4 Similarly change
43. g the Fe MENU sri ete ees T E T T 11 TOHEN TNE CUSTOMER NELWORK VIE Wainoni ena E E TR 12 TO EXPO THE METWORK VIEW cnor Er E E A E O a E E eeecedeetanraeeeees 13 To import the network view into Microsoft e Te ARE E EAE EEES AEE TEET EAE EAT 14 O Ehanee the page setup OF thenetWorKk Vie Wenucnanitannii oinen E weds vnaedecssuiermen mactenuen aetna eee 14 TOPUN PREVIEW TNE ME LWONK VIEW eses usiana Eroe E E O a asa ana suble ano E EAE 14 TOTO CMe N CIWO EV EW e a N A A E A 14 Upaerstanding the Vew MenNUnerarnierone raar E E O asad T O ean O T T EON 15 Changing thelayouts forthe NGEWOrK VICW iesen a a E A 16 T cnaneetne MEtWOFK VIEW layo Utnes a E N S 16 Understandihe the GROUPING FUNCION sass cavscesadeaesessedcaeatecsecyaneuest E AE EEEE NE AOE EE AREA 16 TO ChOUD the NETWOFK pa edon location anaa a a E nian cmaanatetee wdatemtenat stmeeusmeenaeee 16 To group the network view based on the group naMe sssssssseessseesssrrsssrrsssresssrressresssrressreessreessreessrressrressreesseeesseressreesseeeest 17 Todeaciivate the ChOUD TUMCLIOM aeiieaniea A ETEA NAAA enced ARATE AAA 17 Usme Mesele t TOO Namen trea er a a N a 17 TOSEIECE aNd MOVE an ODIECE IN the IP VIS WINDOW siccacertec tutes aaea e asniedoaneomuanabntesendes 17 ZOOS Opec USING the ZOOM LOO reser uo r E EE OE O maces auwukts 17 To zoom objects in the IPVis WINdOW ssssensssensssensssersssrersssrrsssrrsssresssrressreessreessrressreessrressrresseeessreessreessreessreessreesseress
44. gular Expression Search within W Nodes 7 Links Properties ALL Properties w amg jecsr recite Dasr fi V Relocate Dialogs Result 0 of 0 FEER The user can specify the search information for e Nodes e Links Additionally the user can use the Match case Whole Word Only or Regular Expression functionality to search for either the exact word or case sensitive information If the search is not able to locate a match in the nodes then it will prompt to search the information in links Important The search tool locates attribute Properties values and not the name of a label for example a label name may exist that says ADDRESS where the address contains the value George Street Searching for ADDRESS will not return a match whereas searching for George will The matched information is highlighted in the network view In case you do not want to highlight the search results deselect the Highlight All Results box If there is more than one matching data you can navigate to each of the matching instance using the Next button or the Back button Nodes that have been identified as having attributes that match the search string are highlighted in the main view by the inclusion of a tick over the object in question the zoom level of the current view may influence the visibility of these highlights 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide To search for information using the Search tool 1 On the toolbar click the S
45. h Within area select Nodes or Links You can select both depending upon your search requirement From the Properties box choose the property Alias which you want to include in the search Then click the Search button to start the search If any of the Alias attributes Property has a value the search results will identify each object with an Alias value You can use the Back or Next buttons to navigate between the search results Regular Expression Constructs Construct Description Any character may or may not match line terminators d A digit 0 9 D A non digit 0 9 s A whitespace character t n xOB f r S A non whitespace character s w A word character a zA Z 0 9 W A non word character w Regular Expression Quantifiers Greedy Reluctant Possessive Meaning X X X X once or not at all X X X X zero or more times X X X X one or more times X n X n X n X exactly n times X n X n X n X at least n times X n m X n m X n m X at least n but not more than m times 2011 IPV Solutions Pty Ltd Page 24 IPVIS 4 4 User Guide Page 25 Regular Expression Character Classes Construct Description abc a b or c simple class abc Any character except a b or c negation a zA Z a through z or A through Z inclusive range a d m p a through d or m through p a dm p union a z amp amp def d e or f intersection a Z amp amp
46. he Overview dialog box then the main window reflects the selected zoomed part Note that the user can drag the Overview dialog box and place it at the desired location To zoom the network from within the Overview dialog box position the mouse pointer at the bottom left corner of the square box of the Overview dialog box use the box to zoom in or zoom out the main network view Stretching the box in and out will change the network view Note The anchor point on the boundary box inside the Overview dialog box will allow a user to resize the boundary box Place the mouse pointer over this anchor point to resize the box Note that as a user increases or decreases the size it is simultaneously reflected in the main window To pan the network area from the Overview dialog box place your mouse pointer inside the boundary box and then pan the network using this boundary box To open the Overview dialog box 1 On the Toolbar click the Overview tool l p opens the Overview dialog box inside the IPVIS window 2 Alternatively from the View menu click the Overview submenu It opens the Overview dialog box Using the Properties Dialog Box The Properties dialog box displays the additional information about selected network elements and links In case no node or network element is selected then the properties dialog box displays the properties of the network graph To open the Properties dialog box 1 Select the object for which you want to display th
47. he initial web page for the Advanced Search functionality ESMS Search Tool Search Results Browse Network You can search using different options such as network s FNN number network elements different attributes such as customer name site contact name location address customer ID CIDN device name alias and much more To search for a network or a network element 1 Inthe ESMS IPVis Advanced Search window enter the search string for example JACK SMITH It can be a location name name site contact name Network FNN CIDN or customer name and then click the Search button It displays the result in the tabular form Note that at least 4 to 5 characters are required in search field in order to get Search look ahead drop down list JACK SMITH Search sul s Browse Network JACK SMITH Se CustomerPremisesEquipment N2030939R Cars Inc i Horizon View eee KE Me Ta i mE 4 Baap N20 30929R FA Horizon View Service View S 2 Contact a a NE ji JACK SMITH o hdsiLNtu N2030939R Cars Inc Horizon View Service View N20320939R Carsinc Horizon View Service View 2 Click the Horizon view button it opens a partial view of the network with the launched item highlighted at the centre of the view and adjoining devices of up to 3 hops away to provide a horizon view Click the Service View button it opens the whole network in different browser window 4 To search for a network FNN cli
48. he interface ID of interest be copied from the response to show interface list and pasted as a parameter In case of DAE where the interface tunnel name is long and wraps around the extra characters due to wrapping should be deleted so that valid interface name is submitted by the query 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 44 Appendix 1 Additional Information While setting up or deploying the IPVis solution it might be possible that you encounter some common problems that may stop the successful installation and running of the IPVis The following sections may help you in identifying some common problems and their possible solutions Installing Java Plug in lf the Java plug in is not installed on your computer prior to installing the IPVis solution or if it is of older version then you would be prompted to download it Click to install the activeX control Once you have allowed the ActiveX control you are prompted to install the appropriate Java plug in If you encounter an error while installing you need to manually install the Java Plug in To install the Java plug in manually 1 Open the Web browser and browse to Sun Java website On the Website click the manual download button to download the appropriate Java Plug in for your operating system 2 To successfully install the Java plug in for your operating system follow the steps mentioned on the website The Java plug in is installed on your system to run th
49. horizon count for example 2 which includes the node or link or its immediate neighbours in the Horizon View Count box Then click the Ok button The network display is refreshed to display only 2 levels of horizon as shown in the graphic below To reset horizon view to full network view 1 To refresh the network view so that whole network can be displayed click the Show Full Network Full Network View tool from the toolbar The network view is refreshed 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 35 Understanding the Real Time Tools The Real Time Tools are accessed from the devices context menu Though the Real Time Tools are available only for some network elements such as VRFs basement switches Floor switches Telstra Managed CPE MCPE etc as defined in the user s profile The options available may also vary based on user privileges some users may not be permitted to see or perform some tests Note Different devices have different real time testing options For example if you have selected VRF FAE then the available options are Ping Trace Route Routing Table VRF Details and Interface Details Alternatively if you have selected VRF DAE then the options available are Ping Trace Route Routing Table Subscribers VRF Details and Interface Details and so For training purposes the procedures mentioned below describe the real time tools options for the VRF FAE router From VRF router s context menu
50. ices within the currently displayed service solution Users can also download and save the reports in the PDF and CSV format e Export service visualisation as an SVG image take a visualisation of the network view and export it into a format that can be viewed and edited using Microsoft Visio application e Edit allowable attributes or add comments notes e Add and describe drag and drop customer managed elements associated with a network solution e Group network objects group the network elements based on location and name attributes Additionally users can also choose to visualise the subsets of the service model using the Horizon view functionality IPVis is a tool for users that typically have a network design planning and or operational interest or role It is assumed that the user is familiar with the IP technology elements of the service solution Typical use cases are e Planned Outage Impacts Run an IPVis Planned Outage report to check for impending planned outages and assess impact on the business applications Alternatively use the search facility to place the notified service identifier FNN of a planned outage in network context e Network Problems Check for status of an IP edge interface accessibility of a site or general network routing issues e Inventory Report Run downloadable reports to check against other records of network service inventory e Personalise Assign an alias or group name to services then the se
51. ight clicks a network element or a device or right clicks on the empty space Note that its options or contents are context sensitive and vary according to the device or area the user selects To access the context menu and its options right click on the network device or on the empty space The context menu appears Analysing the Context Menu Options The context menu in the IPVis solution may vary depending upon the network device or element selected The section below describes the options available in the different context menus The following table describes the contents of the context menu invoked by clicking on the empty area of the IPVis window opion O peseripon Fit to Window It is used to re size the network view to fit in the IPVis window sect It is used to select a network element or device It is used to pan the network view Properties It is used to open the properties dialog box for the selected network device or element Add Service Element lt is used to add new customer defined network devices such as servers printer or other network peripherals Horizon view It is used to set the horizon view for the selected network element The context menu options for the network devices Basement Switch Eth MAN port MCPE E Lite and Cloud are as follows onion pesen Select Neighbours lt is used to select the neighbours of the selected network device or element Properties lt is used to open the properties
52. isplay and click Ok It will show a new visualisation that is subset of the original visualisation containing set of nodes belonging to the set of selected groups and minimum set of nodes and links required to explain how the selected grouped nodes are interconnected Note that the Elements must have group name assigned to them from Properties dialog box in order to view groups under this dialog box 3 Select Enable view filtering option click Select All Groups button and click Ok button It will select all the groups available in the list except ungrouped option To reset filter view to full network view 1 To refresh the network view so that whole network can be displayed click the Show Full Network Full Network View tool from the toolbar Alternatively from the View menu click Full Network View submenu The network view is refreshed 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 23 Searching for Information using the Search Tool Using the Search tool a user can search for text relating to the network including properties associated with nodes as well as links A user can use this functionality by clicking on the Search icon on the toolbar It opens the Search dialog box where the user can type the search strings as shown in the graphic below Alternatively from the View menu click the Search submenu it opens the Search dialog box gt Search Search Text Match Case 7 Whole Word Only As Re
53. lays the relevant information 4 Toclear the results from the display area click the Clear button To use the VRF Details tab 1 From the Real Time Tools dialog box click the VRF Details tab 2 From the Options area do the following o Select the required option that you want to get the detail of for example VRF Details o Then click the Get VRF Details button the display area below displays the relevant details 3 To clear the area click the Clear button To use the Interface Details tab 1 From the Real Time Tools dialog box click the Interface Details tab the corresponding tab appears 2 From the Options area which may vary based on user privileges click the option for which you want to get the detailed information for example Interface List and then click the Get Interface List button The relevant information appears in the display area below 3 To clear the display area click the Clear button 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 37 Understanding Advanced Search The advanced search functionality is used to facilitate search operations for different customer networks and their network elements The functionality is accessed through a separate window Using a web based user interface called the ESMS IPVis Advanced Search window you can enter the search criteria on the web page and on clicking the Search button the search results are displayed in the tabular form The graphic below shows t
54. lick the Save button It saves the report at the desired location in the CSV format Double click the CSV file to view the report 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 41 Viewing the Planned Outage Report To view the Planned Outage report from the Reports menu click the Planned Outage Report submenu the Planned Outage Report dialog box appears Choose an appropriate location where you want to save the report and then click the Save button It saves the report at the desired location in the CSV format Double click the CSV file to view the report Note that if there are no planned outages known to IPVis within the 30 day forward horizon the report will have nil content except for the header section The report only lists the date and reference number of the event 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 42 Tips on Product Visualisation Network Types Displayed by IPVis As at the date of this document IPVis currently displays four network types although only IP VPNs are listed in the IPVis customer portal home page Only networks that have a valid customer ID known to IPVis and the portal are accessible to customers Telstra Staff have access to all networks even those with proxy or test FNNs Customers that have no IP VPN services will require their Customer ID to be registered added in the portal as part of IPVis access provisioning before in order to see the 3 non IPVPN networks in IPVis
55. ment it expands to show all the added application services To edit the application services added to the service element Note For training purposes the HT TP application service is edited in the procedure below 1 To edit an existing application service right click on the application service a context menu appears Properties Edit Application Service Delete Application Service Add Test Policy 2 From the context menu click Edit Application Service option it opens the Application Service Configuration dialog box 3 Double click the row to edit an Input dialog box appears 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 34 Protocol Port Details a Enter a Protecel Port Range or one or more Protocol Port Tuples Protocols TCP UDP ICMP Port Numbers 1 65535 eg 1 TCP100 200 note only 1 protocol range is permitted per IP Address eg 2 TCP20 TCP21 UDP100 ICMP note ICMP does not use a port number 4 As mentioned in the Input box enter the protocol port range for example HTTP20 and then click the Ok button You have successfully edited the port information for the application service To delete the application service 1 Select the application service that you want to delete and then right click on the application service a context menu appears 2 From the context menu click the Delete Application Service option A confirmation box appears Click Yes to confirm the
56. n a 172 22 950 13 30 mre 100 n a p FL 580 STIRLING ST PERTH 6000 Select Neighbors a Properties am Nemec Elernent To Edit Link Service Element Tow 216137872N Delete Service Elernent 192 168 8 1 30 ER 13 Add Application Service F7 300 EXHIBITION ST MELBOURNE 3001 Horizon View Layer 1 Horizon View d M F Mode Select Graph Selected TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 2 From the context menu click the Link This Node To option and then click the network element that you want to link to It automatically creates a link between the two devices To delete the manual link between the service elements 1 To delete the manual link between two service elements right click the link line a context menu appears File View Reports Help Support M amy EB 41 A e B J Horizon View 8 Full Network View Je fred A 216092480N IP Router 72 22 250 13 30 100 FL 5 80 STIRLING ST PERTH 6000 Properties Ref ove Link 216137872N 192 168 8 1 30 H Remove Link 19 Layer 1 Horizon View F7 300 EXHIBITION ST MELBOURNE 3001 Es t Mode Select Node Y216137872N TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 2 From the Pop up menu click Remove link it removes the link between two service elements
57. n the network view select the search tool which is identified by the binocular icon from the tool bar Figure 2 below shows the location of this feature in the application File View Reports Help Support S k iQ amp EA 11 Fel am b F J eere b Open Search window z eo r 2 a e J thi i a 2 a a iiw Er a ie si a rey a search Tool locates a eT any specified data is x values in the displayed a solution F sat a 2 Pe Er a g i mJ amp a Er z Mode Select Graph Selected TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 Figure 2 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 8 Quick Start The Search Dialog ipv Search The user will be presented with a dialog box as shown in Figure 3 that prompts re for a search term In most cases the options can be left at their default settings and the user only needs to enter a value in the search text field after which the 172 22250 user will click on the search button in this dialog Match Case Whole Ward Only The value entered in the search text will be compared across the available data qlee in the displayed solution with the successful result of the search having the 7 following actions Search within J Nodes 7 Links e The dialog will show the number of matched data values Properties ALL Properties e The first match will be selected and centred in the graphical display e The display will be zo
58. name and then further it is grouped by location postcode Using the Select Tool The Select tool B is used to select different elements of the VPN network When in select mode the mouse pointer changes to an arrow and then the pointer can be used to select and move the nodes of the network to a different location Note You can also select multiple objects or elements by dragging the mouse pointer over an area encompassing different objects All the objects in the area are selected To select and move an object in the IPVis window 1 From the View menu point to the Navigate submenu and then click Select the mouse pointer changes to select mode Alternatively on the toolbar click the Select mode and then click the object to select the object is selected 2 To select multiple objects do the following o Drag the mouse pointer over the area you want to select a rectangle appears All the objects in the rectangle are selected 3 To move drag the object to the required location Note that you can also drag multiple objects in the similarly way Zooming Objects using the Zoom Tool The Zoom tool AA is used to zoom a particular element or view of the network When the network is in zoom mode the mouse pointer can be used to magnify or shrink a region or view This enables an enhanced visibility of the VPN network elements To activate the Zoom tool from the View menu point to Navigate submenu and then click Zoom the mouse
59. ndow The Pan tool can be activated from the Navigate submenu of the View menu or click the Pan tool _ from the toolbar Alternatively right click on the empty space keep it pressed and drag the mouse Cursor will be changed to Hand Release the mouse in order to get back to normal mode To pan a view 1 Click the Pan tool onthe toolbar and then drag the mouse pointer on the view The view moves with the mouse pointer Or Right click on the empty space keep mouse pressed and drag move it Using the Fit to Window Tool The Fit to Window tool f will scale the entire view to fit within the current view Depending on the complexity of the network this may result in a large number of objects being placed in the view at a scale that may prevent labels from being readable To use this tool click the Fit to Window tool on the toolbar Alternatively you can also use the shortcut key CTRL F Or from the View menu point to Navigate submenu and then click Fit to Window To use the fit to window tool 1 Click the Fit to Window tool on the toolbar or from the View menu point to Navigate submenu and then click Fit to Window The entire view is scaled to fit within the current view Using the Actual Size Tool The Actual Size tool 1 1 scales the entire view so that you can view the individual objects in detail The Actual Size tool can be accessed from either the toolbar or from the View menu To use the actual size tool 1 T
60. nt information how to 30 exporting network view how to 13 G grouping the network view based on location how to 16 grouping the network view based on the group name how to 17 Page 50 H how to add application service to the service element 31 add new service element or a device 29 change the network element properties 20 change the network view layout 16 change the page setup of the network view 14 deactivate the group function 17 delete application service of a service element 34 delete link between service elements 30 delete service element information 31 edit application service to the service element 33 edit service element information 30 export network view 13 Filter properties dialog box 21 group the network view based on location 16 group the network view based on the group name 17 import network view into visio 14 install java plug in manually 44 manually link devices with network topology elements 29 open customer network view 12 open overview dialog box 19 open properties dialog box 19 pan a view 18 ping network elements 36 print preview the network view 14 print the network view 14 search a network or network element 37 38 search information using search tool 24 see full network view 22 34 select or move an object 17 set the horizon view 34 use actual size tool 18 use the fit to window tool 18 use the interface details tab 36 use the routing table
61. o add or modify the IP address of the server that you added select the appropriate IPv4 or IPv6 tab click the Add button it opens the IP Address Configuration box IPw4 Address Configuration pAddress 10 10 10 1 Subnet Mask Bits 0 32 3 phot hasele ACC Suonet Mask 255 id 11 Cancel o Enter the appropriate values for the IP Address CIDR Subnet Mask in the IP Address box and CIDR Subnet Mask box Click the Save button the values are mapped to the new server It also closes the IP Address Configuration box If the subnets overlap the subnets of an existing node then the server will be automatically linked to the other network elements Use the Edit or Delete button to modify or delete the existing entries 4 After entering all the appropriate values click the Save button to save the device configuration settings To manually link the device with network topology elements Note The device can be manually linked or connected to other network elements regardless of the subnet overlap 1 To manually create a link right click on the device that you want to be linked to other network elements a context menu appears 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 30 File View Reports Help Support ie l a S k m EB 11 e E Horizon view 2 Full Network view Es fred a 216092480N
62. o resize your view click the Actual Size icon 1 1 on the toolbar the view will be scaled so that you can view the individual objects in detail 2 Alternatively from the View menu point to Navigate and then click Actual Size the network is resized to actual size Using the Overview Tool The Overview tool 4 enables you to view the entire network in a small window inside the main window as shown in the graphic below 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 19 File View ma Help ae e B d Horizon View Full Network View gi a Pe AUU CAMIDITIWIN 21 MCLOS UMIYC JUU I LOCATION 3000 10 2333 13g Y218834004L EF WEBM E 003 ar a 7 300 EXHIBITION ST MELBOURNE 3000 At av Y216036552L 7 10 20 2470 a Poe F2 436 LT BOURKE ST MELBOURNE 3000 F at WPIM E 003 Y216092480N 72 22 250 13 30 100 anazsenh FL 80 STIRLING ST PERTH e000 LOCATION 2000 m NKTM E D05 EET 216027932N 10 16 1386 a 206 Ta 1276 STREET ONEY 200 ey ID q72 22 750 B30 NPJM E 002 sd 10 400 GEC a SYDNEY 200 216120447 N 198 199 1990 vn e 216120448N ann GEA arr SYONEY 300i p5 4 Mode Select Graph Selected TELSTRA RESEARCH LABS N3041783R Layer 2 Wed Jan 12 19 51 52 EST 2011 A user can use the Overview dialog box to further perform the zoom and pan functions lf a user performs a zoom operation from within t
63. omed so the object is identifiable NPSI e All objects that have a matching value will be highlighted Relocate Dialogs e A properties dialog will be opened for the centred object in the display Result 0 of 0 FEH lt lt Back Next gt gt The value entered in the search text field can be a value the user could anticipate Highlight Al Results being part of a service description for example Zoom e Asubstring 00 Centered e Partial number 50 Centered GE i wane e Contact person s name e Address Cae e IP Address Figure 3 If required options in the dialog change the behaviour of the search such as respecting case or using regular expressions and can be used if the user needs to minimise the number of matches 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 9 Quick Start Returned Search Results File View Reports Search Properties 216092430N L580 STIRLING ST PERTH 6000 216027932N 6 253 30 2 76 PITT STREE C SYDNELYOO0 lt lt Back kamal Next gt gt V Highlight All Results Dynamic Aci p 100 Centered Dynamic 5 50 Centered s 5 Fit to window _ 216027932N ss 130417837 ayer Wed Jan 12 19 51 52 EST 2011 Figure 4 The example shown in Figure 4 has used the string syd as the search term this has found matches with the value SYDNEY that is a substring of the Location attribute e The search dialog is indicating 5 m
64. ork view Alternatively click the Cancel button to cancel the printing 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 15 Understanding the View Menu The table below summarises the various submenus of the View menu and their use And their detailed description is covered in the following sections Submenu name Description Layout Using the layout submenu you can change the network layout to Circular Symmetric Hierarchical Top to Bottom Hierarchical Left to Right Hierarchical Right to Left Group by group name Group by Location Also you can group the different network elements either by their name or location attributes Navigate Using the Navigate submenu a user can perform following actions Select Zoom Pan Fit to Window Ctrl F Actual Size Ctrl A Zoom In Ctrl Numpad Zoom Out Ctrl Numpad Overview Using the Overview submenu a user can open the overview window Properties Using the Properties submenu a user can open the Properties dialog box Using the Filter submenu a user can see network in filtered view This feature allows a user to specify which group groups elements you want to see Using the Search Ctrl S submenu a user can search information on the network nodes or links Using the Zoom submenu a user can set and change the zoom level of the network view by selecting any of the levels provided in the submenu option Reset Network Status Using the Re
65. our coding to display whether the network devices can be contacted or not If a node is displayed in red it means the object has not replied to the ping test If a link is displayed in red then it means that the network port that connects to the link is down On the other hand the green link indicates that the port is up anda green device indicates the device has responded to a ping request When a link is shown in red it is unavailable either due to a fault or being administratively shut down and as a consequence will cause the test to your equipment to also indicate a failure All green indicates the link is up and the CPE has responded to the test request You can reset the coloured status indicators results by selecting Reset Network Status Display from the View menu Using the Virtual Router Ping Test The Virtual Router VRF Ping test can be invoked by selecting the Ping CPEs option from the VRFs context menu This test will attempt to ping every CPE device directly or indirectly connected to the Virtual Router and indicate the result of this test on the CPE devices Note that CPEs contactable only by traversing the VPN Core cloud are not testing candidates for this test The results of the tests are displayed by shading the background of the CPE devices either green or red Using the Virtual Router Protocol Test The Virtual Router VRF Protocol test can be invoked by selecting the Refresh Protocol Port Status option from the
66. p function 16 real time tools 35 reports 39 status bar components 47 using actual size tool 18 context menu 26 fit to window tool 18 IPVis menus 11 network status display tool 46 overview tool 18 pan tool 18 ping all CPE tool 46 properties 20 properties dialog box 19 21 properties tool 21 search tool 23 select tool 17 virtual router protocol test 46 zoom tool 17 using interface details tab how to 36 using routing table how to 36 using the actual size tool how to 18 using the fit to window tool how to 18 using trace route tab how to 36 using VRF details how to 36 V viewing customer inventory report 40 view summary 39 viewing full network view how to 22 34 viewing properties dialog box of the service elements how to 31 Z zooming objects in the ESMS window how to 17 2011 IPV Solutions Pty Ltd
67. perties Your Telstra Tools Login Login via Username password fe Username Business ID Password Mie or register now Why register Forgotten password Contact Us Call your Telstra Account Executive Call 1300 TELSTRA 1300 635 787 Email Us Email Updates Receive the latest email updates on Keep up to GWA Solutions news events and offers Subscribe via email Subscribe via RSS Figure ii IPVis access from Your Telstra Tools homepage Telstra Enterprise amp Government customers 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 4 The home page has two sections refer Figure iii e The upper section displays a table listing all IP VPNs associated with the customer Clicking on a View Network button launches the Java applet to display the full VPN view A user can launch multiple network views in different windows concurrently if Java version 6 is used e The lower section has the Advanced Search facility as described later Since some customers also have other networks such as Ethernet MAN Telstra Managed CPE and Layer 2 based VPNs based on Frame Relay ATM and Ethernet Lite access this facility allows search on these other networks and their elements and attributes as well as that of IP VPNs IPVis J gt Updates 0 new updates Home Customers IP Visualisation Activation System administration IPVis allows you to view your IP network services in a topological form
68. perties Link Service Element To Edit Service Elernent 216137872N Delete Service Element 192 166 6 1 30 Fk 19 Add Application Service Fy 300 EXHIBITION ST MELBOURNE 3001 Layer 1 Horizon View 4 mn j M ode Select 1 216137872N TELSTRA RESEARCH LABS N3041783R Layer 2 fed Jan 12 19 51 52 EST 2011 3 Inthe Application Service Selection box select the appropriate application service from the Device Type box You can select Multimedia File Terminal or Management Depending upon the Device type selected the display area of the dialog box will be populated with appropriate icons The graphic above displays the available services if you select Multimedia 4 Click the service you want to add the Application Service Configuration dialog box appears 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 33 Application Service Configuration Subnet Mask 255 2755 755 2755 Selected IPv4 Subnets Protocol Ports Select the appropriate IPv4 or IPv6 tab Select the IP address from the Available IP Subnets area using the Up button It opens the Protocol Port Details box 7 Enter a valid Protocol Port Range in the box and then click the Ok button Then click the Save button of the Application Service Configuration dialog box 8 The new added application service is added to the service element To check whether the application service is added click the Plus sign on the ele
69. pointer changes to the zoom mode Alternatively click the Zoom tool Q from the toolbar to activate and use its functionality To zoom an area or an object draw a boundary by dragging the mouse pointer The selected area is magnified to fill the window Additionally you can zoom in or zoom out the network view using the mouse scroll button To return the objects to the normal zoom state use the Fit to Window tool as described below To zoom objects in the IPVis window 1 To zoom objects in the window do the following o To zoom over an area containing objects click the Zoom tool iX on the toolbar and then drag the mouse pointer to draw a boundary over the area All the objects in the boundary are magnified Alternatively you can activate the zoom tool from the View menu Important Remember to switch back to the Select mode otherwise clicking in the window would further magnify the view 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 18 Using the Pan Tool The Pan tool W is used to enable the Pan mode for the network diagram In this mode you can use the mouse pointer to drag the network view within the window Panning the view can also be achieved by using the scroll bars at the bottom and right of the window Note The Pan functionality using the scroll bars is always available regardless of the zoom state But the scroll bars will only be present if a portion of the network is not currently visible within the wi
70. raph or Export View as required Note that the Export Graph option will select the entire graph while the Export View option selects only the current view 3 Click the Save button the graph or view is saved at the appropriate location To cancel the operation click the Cancel button 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 14 To import the network view into Microsoft Visio 1 Open the Visio application and then from the File menu click the Open submenu the Open dialog box appears 2 Inthe Open dialog box locate the SVG file that you have saved as described in the above procedure and then click the Open button 3 The file is opened as a Visio object You can now modify the network view as per your requirements To change the page setup of the network view 1 From the File menu click the Page setup submenu it opens the Page Setup dialog box 2 Modify the Orientation as required and select the appropriate option from the Clip Area and then click the Ok button The page setup properties are modified To print preview the network view 1 From the File menu click the Print Preview submenu The Print Preview dialog box appears 2 Select the appropriate settings and then click Print button it prints the network view To print the network view 1 From the File menu click the Print submenu it opens the Print dialog box If required modify or change the print settings 2 Click the Ok button to print the netw
71. sed to select the CPE neighbours of the selected network device or element Properties It is used to open the properties dialog box for the selected network element or device Horizon View It is used to set the horizon view for the selected network element The context menu options for the link between different network elements are Properties and Horizon view Using the Fit to Window Option For more information on using the Fit to Window tool see Using the IPVis Menus Using the Select Option For more information on using the Select option see Using the IPVis Menus 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 28 Using the Zoom Option For more information on using the Zoom option see Using the IPVis Menus Using the Pan Option For more information on using the Pan option see Using the IPVis Menus Using the Properties Option For more information on using the Properties dialog box see Using the IPVis Menus Using the Add Service Element Option Using the Add Service Element option a user can add new service elements to the existing IT infrastructure service display in the IPVis window When you click the Add Service Element option it opens the Service Element Selection box Service Element Selection Device Type Generic Serve From the Add Service Element box you can select different classes of device elements using the Device Type box The following device elements can be added to the
72. set Network Status Display submenu a user can Display reset the network view display to its default state Full Network View Using the Full Network View submenu a user can view the network view in its default state with all network elements For example if a user has activated the horizon view for an Ethernet Lite E Lite service then to see the full network view the can click the Full Network View submenu Using the Refresh submenu a user can refresh the network view By editing an editable attribute such as Alias or Comment and refreshing the view the IPVis cache of the network is invalidated and refreshed This is the only means a user has to force a refresh Show Planned Outages Using the Show Planned Outages submenu a user can toggle on off a tag that appears over those devices that have a planned outage within the next 30 days Using the Grid submenu a can apply grids to the network view To remove the grid uncheck the Grid submenu 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 16 Changing the Layouts for the Network View A user can change the way the network and its elements are displayed by changing the layout of the network from the Layout submenu of the View menu The different layouts are e Circular layout e Symmetric layout e Hierarchical layout Top to Bottom Left to Right Right to Left Default layout is hierarchical L R For training purposes the procedure below expl
73. ts News amp Events About TE amp G Customer Tools About Your Telstra Tools Register amp Enrol Manage Account Manage Network Manage CustomNet Digital Data Services Ethernet MAN Firewall amp Intrusion Detection Inbound amp Security Services Internet Direct IP Gateway IP Gateway Reporting IP Users and Groups IPVis Managed Voice Remote Working Telstra IP Telephony Adds Moves and Home gt Customer Tools gt Manage Network gt Manage gt IPVis IPVis IPVis is a network visualisation tool available to our IP VPN customers which allows a range of Telstra IP network services to be viewed in their topological form Benefits Better visibility see the network properties e g subscribed parameters assigned logical resources through the life cycle of the service Informed decision making use the network display to assess the network impact of service change requests prior to submitting change orders and to better assess the business impact of planned outages Easy testing conduct simple real time tests or data retrieval to confirm service operational status Please note that the displayed service data is not real time but typically updated overnight Features Personalise your service data by assigning customer aliases and group names tagging notes to network elements or sites or editing your site contact details Zoom and pan displayed network click to display network element pro
74. ts the corresponding matches on the network and allows you to navigate to every occurrence of the matched string 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 46 fon eterno Open Property window The Properties icon opens the properties windows to display additional details of the EE selected object Horizon View The Horizon view icon is used to set horizon view for a network device or element Note that 8 Horizon View a icon is activated when you select a network evice Show Full Network Topology The Show Full Network tool is used to reset Se Full Network View the network view back to viewing the entire network if the display is currently in the Horizon View Network Status Using the Network Status Display icon you can perform tests on the network devices in a B Network Status customer network to determine the network elements or devices availability The Help icon displays the help information for the application Using the Network Status Display Tool The Network Status Display tool provides the ability to perform a test on the network to determine the health of the various VPN services The results of the tests are displayed in the network view This test is performed from within the core network out to the network elements at your business locations Network Status Display NSD also displays the overall connectivity of the fixed type accesses of your solution The Network Status Display tool uses col
75. u click the Open menu it opens the Service Selection dialog box 2 Staff only Select the customer name you want to open from the available list and then click the Ok button It opens the customer service network Alternatively you can enter the CIDN number FNN Customer Name or Network name under Search box and then click the OK button Use the Cancel button if you do not want to open any customer network view 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 13 To export the network view Note The Export submenu is used to export or save the network view in one of the several formats such as SVG PDF Additionally a user can modify the network view and its elements if the user exports the network view into a SVG format A user can open or import the saved SVG file into the Microsoft Visio where it can be modified or changed The procedure below describes exporting the network view into the SVG format 1 From the File menu click the Export submenu it opens the Export dialog box 2 ema Recent Items Documents Ma io Computer File name ESMSExport x 5 Export as type Portable Document Format pdf Network Figure 6 2 On the Export dialog box do the following o Select the appropriate location or folder from the Save in list o Enter the appropriate name in the File name dialog box o Select the Scalable Vector Graphics svg format from the Export as type list o Click either Export G
76. uded in this portal are IP Self Serve Portal aed IP Gateway t For all other enquiries Managed WAN Services Allows you to configure your IPSN firewalls in real time Switched Data Network IP Users and Groups PROMOTIONAL OFFER Reporting Provides real time administration of your end users in support of a range of VPN Telstra Remote services requiring end user authentication Working Online IP Visualisation Our LiveChat team Applications are online and ready Provides a graphical representation of your network and also allows you to 7 Digital Data Services check network status in real time to geese You with your sales enquiry Business Applications Telstra IP Telephony Adds Moves and Changes pe with T suite Allows you to request minor adds moves and changes to your Telstra IP F ia GO TO LIVE CHAT NOW Order Online telephony service that cannot be performed by the Customer Administrator lt lt Previous Next gt gt My Account Help Reporting q Meara Aloetarnnel ood Firowarall Dannrtinn mreraridinga enra VOR Mitral Drnrata FAQ Figure i IPVis access from My Account homepage Telstra Business 2011 IPV Solutions Pty Ltd IPVIS 4 4 User Guide Page 3 Telstra home Personal Business Enterprise amp Government About Telstra BigPond Directories Search Telstra Go E n TH e str e Contact Us Help amp Support ENTERPRISE amp GOVERNMENT Products amp Services Industries Research amp Insigh
77. y that enables faster data transfer over copper telephone lines than a conventional voice band modem can provide AppleTalk File Protocol It refers to the network protocol that enables file sharing to work across an AppleTalk Network BDSL Business ADSL Now superseded by Ethernet Lite E Lite providing customer Ethernet interface mapped onto an ATM private virtual circuit PVC Recent services also employ Ethernet over the First Mile EFM technology CIDR Classless Inter Domain Routing A scheme that allocates blocks of internet addresses in such a way that it enables summarisation into a smaller number of routing table entries CIR Committed Information Rate Access bandwidth provisioned to carry higher priority FR traffic CPE Customer CPE refers to any equipment or element located at the customers premises Premises Equipment IP Dynamic Access Edge routers supporting non fixed access IPVPN connections such as PSTN ISDN Mobile Wireless ADSL DLCI Data Link Connection Identifier used to identify FR PVCs Excess Information Rate FR traffic marked as discard eligible Ethernet Port Extension IPVis is a service management solution for IP VPN business solutions It displays a topological view of network inventory and has a range of real time personalisation and reporting exporting features IPVis is Telstra s version of IPV Solutions ESMS product IPVis IP Fixed Access Edge router supporting fixed a

IPVis 4.4 User Guide - IN:SIGHT

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