Young Athletes Travel Subsidy troubleshooting manua
Contents
1. enQuire System 2 Then enter either your user identification id or email address and select Continue 3 An email will be sent to your email address with your user id and temporary password You will be prompted to change this password the next time you log in to enQuire 16 How to Guide and Troubleshooting Manual enQuire System How to apply for the Young Athletes Travel Subsidy using enQuire e Visit the website at http Awww qid gov au youth sport recreation leisure young athletes travel subsidy index html and read about the grant to determine if you meet the eligibility requirements e f eligible to apply log in to the enQuire grants system with your registered email and password see how to create an account in this manual refer to table of contents IT View Available Grants d Login or Register contatus Please log in or register to continue lagree to the Terms amp Conditions e Select the correct grant listed under View Available Grants tab if you have not directly entered the application Queensland Government a uer Department of National Parks Sport and Racing IT View Available Grants My Applications 2 My Contacts amp MyAccount Logout Contactus Hd i Grant Round Id Grant Round Title Grant Round Description Opening Date Closing Date Grant Round State Young Athletes Travel Subsidy 20 YATS State Young Athletes Travel Subsidy State Rou The new travel subs2. Developer E it s easy to customise your Firefox exactly the way you want it Choo from thousands of add ons Sign in to Sync Customise How to Guide and Troubleshooting Manual enQuire System e Inthe window that appears the version number will be listed About Mozilla Firefox Firefox is designed by Mozilla a global community working together to keep the Web open public and accessible to all Sound interesting Get involved Licensing Information End User Rights Privacy Policy More information is available from the Mozilla Firefox Support Centre How to Guide and Troubleshooting Manual enQuire System Safari e Open Safari e Select Safari and then select About Safari r Z S i 7 Safari File Edit View History e About Safari Report Bugs to Apple Preferences H Block Pop Up Windows K Private Browsing Reset Safari Empty Cache Services Hide Safari Hide Others XH Show All Quit Safari O e n the window that appears the browser version number will be listed The first number is the major version of Safari and the number inside the parenthesis is the build number 8600 Safari Version 2 0 4 419 3 Copyright 2005 Apple Computer Inc All Rights Reserved 10 How to Guide and Troubleshooting Manual enQuire System Trouble opening the PDF version of the application At the end of the application process you will recei
3. clicking on the validation link ec eecccceescceeeceeeeseeeeseeeness 15 Forgotten your DASSWOMO wakniesicenadaveasacsascdsandavsnsdadavadenctdansdsanbevaiveatedensdusausdeanTeusdadbeasdeeeSanaseinbensdesataceveansen 15 How to apply for the Young Athletes Travel Subsidy USING enQuire cceccceeececeeesceeeceeeeeseeeneceeeneeeeens 17 Instructions ON completing the application FOPM ccccessccccsssccccesececcesecccceecceseeseceeeueceeseeeceeseneeeeeas 18 Section 1 Conditions of application eesesesereseereresersresrrrerereressrrersreressrresereressrrersreresereersreresereeesses 18 Sechon 2 Pre Eligibility QUESTIONS aia6cccutssanasciamonedeaenamacvedataadsnesnaaunnssinnsdennuesacestebaeiubocanaaacasencouadainesats 19 Secon 3 Per sonal Detd eeen E 21 Section 3 cont Athlete Official Details seeesessennsseessrsrennsessssrrrrrrsssssrrrtrresssssrstrreeesssrrerreeessse 21 How to Guide and Troubleshooting Manual enQuire System Bi PNG COIS GAINS eat cnarste restores E enc toate pha tea ce uma ubres A 23 SECTION 4 EVENT DetaIS sisi s uavasceciacvs neues sagcenoncis E aA 24 Section 5 Declaration Of Attendance ccccccccccccseessseecccceessueesseeecccesseueesseeesccesseuegseeesecessaaeanssss 25 Section 6 Statistical Information Feedback and Terms and Conditions cceceeecesceecesseeseeesees 26 How to Guide and Troubleshooting Manual enQuire System Possible Technical Iss
4. the tuture Improve proces a e Inthe window that appears the major and update versions will be listed About Internet Explorer Internet Explorer11 Version 11 0 9600 17501 Update Versions 11 0 15 KB3008925 Product ID 00150 20000 00003 44459 H Install new wersions automatically 2013 Microsoft Corporation All rights reserved More information is available via the Microsoft Support Centre How to Guide and Troubleshooting Manual enQuire System Google Chrome e Open Google Chrome e In the top right corner select either Tools or Settings wrench or menu icon and then select About Google Chrome E enQuire Grants Contracts X gt C 6 enquire netau enQuire About Tour enQuire Case Studie New window Ctrl N Sronts Corod amp Project Monegament New incognito window Cirie Shitt N Bookmarks Recent Tabs Ctrl F Integrated GRM amp Document Ctrl k al Management r We want to make it easy for you everything in the one place Customers conta fal hath ol P 3 i History Ctri H Downloads Ctrl applicants team members correspondence documents amp attachmentagenQu Information Management Software simple Sign in te Chrome etting enQuire Grants Contracts and Project Management M Connect Contract Payments and Reporting saci Obligations Exit Ctrl Shitt Q e The version number will appear in a new window or tab D chrome chrome C
5. this form will be retained as required by the Public Records Act 2002 and other relevant Acts and Regulations and is subject to Freedom of Information regime established by the Right to Information Act 2009 For more information please contact the departments Privacy Officer at privacy npsr gid gov au Mary Smith 123456 123456789 e You will be required to confirm the bank details are true and correct e Ensure your bank details are correct Once entered they cannot be edited Save Bank Account Details Are you sure you want to save these bank account details Please note Once you save these details they cannot be edited and are locked against the Delivery Agent and Key Contact at the time you Save so please make sure you have entered these details correctly before you continue 23 How to Guide and Troubleshooting Manual enQuire System Section 4 Event Details e Check the eligible event list on the department s website A link is provided in the online application Section 4 Event details Please check the championship is listed in the eligible events list located on thd Sport and Recreation website Copy and paste the event name below If the event is not listed please contact the relevant State Sporting Body or School Sport Queensland Event details Title Actives Please select the championship event Ber Event date Event suburb Event state e Enter the details of
6. you have Kapersky Anti virus software sessssssssesesrersssrerssrrrresreresererssreressrerssreresererssreresereeeseerene 11 PAOD RETIE ere E E A E tannin cieouersuoatunmass 11 Disabling virus add on s in Internet Explorer cccceeescecccceccccccceeeeeceeeeeeeseseeceeceecesseeeeeeeeeuueueesnseeeeeess 12 Disabling virus add on s or extensions in Google CHromMe ccccccccsssssssseseceeeceeccsscseseeeessueeeeeeseeeeees 12 Disabling virus add on s in Mozilla FirefoX eeeseessseeessrrrrrrrrrreseesssssssrrrrrrtrrrrrrereessssssrrrrrrrrrrrrreeeeesssere 12 Still experiencing technical issues during the application Process cccccccsssecccesseceeeeescceeeeseeeseuneees 12 VV HG ESET catssnurrencubestonasniiesencoeecnevanuessoneobasuonsuisdereoudeusniunenieveoersunvundediedsaerabidieteedunbartalceniesienauise 12 POON WAS ae E hegiesns cetrssintontidaaiinas cisaiaraian beats E E A A 13 How do I create an enQuire account iccsccnshadinierccesnecndcdbsasvcedscwaseedensdvienseaansdddnacweedsnendeedsedsnenathessicclacseies 13 Account Log In or Registration ISSUES cccccsscccseccseccsecceeecaeecaucceuccsueceucceueceuceeueeeseeeuseeeeseeeeeeeeneeenaeenes 15 Have you entered your email address correctly cccecccceecccceecsceecsceeceeeeceeeueceeeeeeseuecseeueseeeueeeeeness 15 Are you entering a password with the required number of characters and NUMDbELS eeeseeeeees 15 Have you activated your account by
7. Enter the Athlete Official s address details 111 George Street Brisbane QLD 4000 Australia 22 How to Guide and Troubleshooting Manual enQuire System e Click Save to continue application e Re enter the athlete or officials name to confirm the details e Click Save to continue application Bank Account Details e Enter your bank details and click Save e All payments are made by the department by Electronic Funds Transfer EFT A remittance advice will be sent to the parent s postal address e Please obtain BSB information from your financial institution if unknown e Please advise the department if you change any details of your bank account or the postal address to which the payment remittance advice is to be sent e The department is under no obligation to verify the bank account details provided The Department of National Parks Sport and Racing the department is collecting the information on this form to create update your details on our Financial Management System This is authorised by the Public Service Act 1996 and the Financial Administration and Audit Act 1977 The department may give some or all of this information to your Financial Institution and the Queensland Audit Office Unless otherwise stated any personal information collected on this form will be used only for the purpose for which it was obtained and will be disclosed only for that purpose or as required by law Information collected on
8. U15 Canoeing Champs 26 06 2015 8 29AM e YATS State YATS_ 1 YATS_ _Stste 2015 Project Name Project Description 26 06 2015 9 55AM e YATS State YATS_ 1 YATS_ _State 2015 Project Name Project Description 25 06 2015 1 49PM e YATS State YATS_ 1 YATS_ _State 2015 TEST2 TEST2 Project Description BY Log Out B co Application Status Submitted Cancelled Submitted Submitted Note It is possible to partially fill in the application and complete it later This is done by clicking the Save All amp Exit button When you log back in you can select the same application under the My Applications tab 29
9. Young Athletes Travel Subsidy How to Guide and Troubleshooting Manual enQuire System How to Guide and Troubleshooting Manual enQuire System Contents Possible Technical ISSUES serraient vaeduvedeneandvenssuededewenepecnseennteen yederanesabeceadeoeanveesneedeunens 4 Are you using a mobile or tablet device csscsessosssscnossssensoussectousescneossestouessencusssensoussestenssscneuusrense 4 What kind of browser are YOU USING ccccssseccccssccecensececsesececeeeeccceeesececeuseceseugecessenecessuecetseneceesegeeeetas 4 Are you unable to view the enQuire website due to compatibility view and rendering errors 5 How do confirm the internet browser version NUMDELP ccccccccccsesssseeeccceceeeeesseeeccccessuaaesesececeeseaaeasees 6 ENEL EXOT O Gane et nn ere teen eo a E 6 COOLIO ea E roa CP Ce eee eee ree ne 7 PVG ZING PIE OX ster cosaccnciescecnntonaunse E E E E 8 E cen tecer ste cence E cans pce E vane A ver acvecer A 10 Trouble opening the PDF version of the application cccccceeccccsececesececeeceeeneeseeneeseeeceseueseteueceeeneseeens 11 Out of date or incompatible PDF PEdG R ssiccsasstsasssnnaiocaasesnoveinveeannessanawueneatennuanaradsaassinnmekenremeataoanieanens 11 IS Acrobat JavaScript enabled seuser a sends oniaencaaesdeneanniaens 11 Is Adobe Reader set to display PDFs in a web browser ccccceeccccssceceeececenececeneceeeeceseueceeeueceesueeeeeness 11 Do
10. arding the information provided in the application The Department of National Parks Sport and Racing the Department is collecting the information in the online application to assess your application for funding and to carry out departmental functions relevant to the Young Athletes Travel Subsidy This information will only be accessed by authorised employees within the Department Some information may be given to Members of Parliament for promotional purposes associated with the Young Athletes Travel Subsidy The information provided will include the applicant s first name surname age electorate town sport event and grant Your information will not be disclosed to any other parties unless authorised or required by law If you have any questions regarding your privacy please contact privacy nprsr qid_gov au Terms and conditions Title Do you agree to the terms and conditions e You must then agree to the Terms and Conditions to submit the application e Click Save to proceed and submit the application I agree to the terms and conditions e Click Submit to complete the application process Terms and Conditions Before submitting your application you need to agree to the terms and conditions These are available on the department s website Privacy Notice regarding the information provided in the application The Department of National Parks Sport and Racing the Department is collecting the information in the online a
11. assword with the required number of characters and numbers Check the entered password is at least eight characters long and uses a combination of numbers and letters Have you activated your account by clicking on the validation link You will be unable to log in to your enQuire account if you attempt to log in prior to receiving the validation email and activating your account You should receive your validation email within 15 minutes of registering your account If there are a high number of system users at the time there may be a delay in receiving the email due to the number of email servers it has to pass through Please note Sport and Recreation services has no control over this If you have not received the validation email please check your junk mail Some email addresses will not be work For example if you are registering with a work email and your employer s IT security blocks the email In this situation you should try and re register using another email address lf the validation email has still not been received after an hour please email SRSGrants npsr qid gov au for further assistance Forgotten your password If you have forgotten your password you can generate a new one yourself 1 Select the Forgot your password link under the log in area of enQuire enQuire Client Login UserID Password Forgot your password Not an enQuire customer Contact Us 15 How to Guide and Troubleshooting Manual
12. ation Demographic information Please choose applicable demographic information Aboriginal People Torres Strait Islander People Australian South Sea Islander People Non English Speaking Background People with a Disability Clear Select All 26 How to Guide and Troubleshooting Manual enQuire System e Click Edit icon on the Application Feedback section to provide feedback on the application provide answers as prompted and click Save e This information will assist the department to make improvements to the application form and process Application Feedback How long did it take you to complete the application process Please select the relevant option 0 15 minutes 16 30 minutes 31 45 minutes 46 60 minutes A An minutes Clear How would you rate completing the application form O Very simple O Simple Neutral Complex O Very complex mM Clear Thinking about accessing information understanding accessing funding how would you rate the overall process O Very simple O Simple Neutral Complex Very Complex Clear cancel A Save 27 How to Guide and Troubleshooting Manual enQuire System e Review the Terms and Conditions of the application and click Edit to accept Terms and Conditions Before submitting your application you need to agree to the terms and conditions These are available on the department s website Privacy Notice reg
13. elled to the event must Was the event held in the last six months Has your child received funding in the last 2 calendar y e Complete the relevant questions to determine if you meet the eligibility criteria for the grant 19 How to Guide and Troubleshooting Manual enQuire System Pre eligibility ox a I confirm my child was younger than 18 when they entered the event B Yes No You are NOT eligible to apply for this program Clear This fied is neque I confirm my child has been a Queensland resident for at least 12 months at the time of attending the event Yes No You are NOT eligible to apply for this program Clear This fied i regasi Please enter the kilometers travelled to the event must have travelled 250km or further from home 7 Te confi the distance pou ira reled please ciek on the hyperlinks povided above our child must have travelled over 250km from their home to attend the eligible event The Fite s require Was the event held in the last six months Yes No You are NOT eligible to apply for this program Clear This fed ip required Has your child received funding in the last 2 calendar years from the Young Athletes Travel Subsidy or Young Athlete Assistance Program Yes No Mca You MUST meet the eligibility criteria to continue the application lf YOU DO NOT meet the eligibility criteria then cancel and exit the application 20 How to Guide and Troubleshooting Manua
14. ensions e Un tick Enabled next to the anti virus name could be multiple entries Disabling virus add on s in Mozilla Firefox Go into the Mozilla Firefox browser and do the following e Inthe address bar type about addons e Go to the Extensions tab e Click the Disable button next to the anti virus name could be multiple entries Still experiencing technical issues during the application process lf you are still experiencing technical issues during the application process you should close all windows Log Out and Exit out of your enQuire account If you only Log Out it may take you back to where the technical error occurred When all else fails If you are still experiencing issues using enQuire please email SRSGrants npsr gld gov au providing the following information e The operating system you are using i e Windows XP Windows 7 Mac OS X etc e The browser and it s version click on Help gt About in most browsers e Which anti virus if any you are using e Time at which the error occurred e lf you are having issues with any other websites e Any error messages you have encountered please include a screenshot if possible 12 How to Guide and Troubleshooting Manual enQuire System Applying To do an online application for the Young Athletes Travel Subsidy YATS you will need to set up an account in the enQuire system How do I create an enQuire account e Open enQuire in your compatible web browser b
15. ensure you are eligible for the program e Click the Edit icon to agree with the conditions of application Select Yes and then click on Save Section 1 Conditions of Application To complete the application a parent guardian must be over the age of 18 To begin the application you must confirm that you have read the fact sheet on the program Click here to view the department g fact sheet and conditions Apphcation Declaration Tie Do you agree to the conditions of application F Application Declaration Do you agree to the conditions of the application KN Wes No Clear 18 How to Guide and Troubleshooting Manual enQuire System Section 2 Pre Eligibility Questions e Read the program fact sheet and conditions to ensure you are eligible for the program e Calculate the distance travelled by clicking on the relevant link e Click the edit icon to complete the section details Section 2 Pre Eligibility Questions In order to proceed with this application you must be eligible to apply See the department g fact sheet and conditions If the athlete official travelled to the event by road please o determine the distance travelled If the athlete official travelled to the event by air or rail please o determine the distance travelled Pre eligibility Title confirm my child was younger than 18 when they enter confirm my child has been a Queensland resident for Please enter the kilometers trav
16. et aw portal srp activate htm ixd pTzxMM amp email Once activated you ll be able to login to Sport and Recreation Services NPSR Applicant Portal at http www enquire net auportal applicant srs using this email address and the password you entered when you registered By activating your account you agree to the terms and conditions of Sport and Recreation Services NPSR Applicant Portal The Sport and Recreation Services NPSR Applicant Portal Support Team http www enquire net aw portal applicant srs By logging into Sport and Recreation Services NPSR Applicant Portal you agree to the terms and conditions For help on using Sport and Recreation Services NPSR Applicant Portal please refer to the help site This e mail is automatically generated by Sport and Recreation Services NPSR Applicant Portal Please do not reply to this e mail Note Once you have registered select the Log In option when you next use enQulre 14 How to Guide and Troubleshooting Manual enQuire System Account Log In or Registration Issues Have you entered your email address correctly Check your email address was entered correctly If the email address used to register with was incorrect you will will not receive a validation email and will be unable to log in to your enQuire account lf you think you entered an incorrect email when first registering please email SRSGrants npsr qld gov au for further assistance Are you entering a p
17. graphic information How long did it take you to complete the application pr How would you rate completing the application form Thinking about accessing information understanding a Additonal feedback Terms and Conditions Before submitting your application you need to agree to the terms and conditions These are available on the department s website Privacy Notice regarding the information provided in the application The Department of National Parks Sport and Racing the Department is collecting the information in the online application to assess your application for funding and to carry out departmental functions relevant to the Young Athletes Travel Subsidy This information will only be accessed by authorised employees within the Department Some information may be given to Members of Parliament for promotional purposes associated with the Young Athletes Travel Subsidy The information provided will include the applicant s first name surname age electorate town sport event and grant Your information will not be disclosed to any other parties unless authorised or required by law If you have any questions regarding your privacy please contact privacy npsr gid gov au Terms and conditions Title Do you agree to the terms and conditions e Click the Edit icon to enter details if relevant in Statistical Information e Click Cancel if none of the details are relevant e Click Save if you have entered details Statistical Inform
18. hrome About History Google Chrome A web browser built for speed simplicity and security Get help with using Chrome Report an sue Version 39 02171 95 m Extensions Settings More information is available from the Google Support Centre How to Guide and Troubleshooting Manual enQuire System Mozilla Firefox e Open Mozilla Firefox e At the top of the Firefox window select Help and then select About Mozilla Firefox If the Help option is unavailable press Alt on your keyboard Bile Edit View History Bookmarks Tools Help animoj CEE Firefox Help PF anura ts Contracts 3 L l F enQuire Grants Contracts X LF Firefox Tour _ lt lt lt lt lt lt OS enquirenetau Keyboard shortcuts e Bde Google PRA tA Firefox Health Report Troubleshooting Information fa i Se ee lour enQuire Case Studies News Contact Us Submit Feedback Restart with Add ons Disabled Report Web Forgery About Firefox e lf you have a more recent version open the menu in the top right hand corner and then select the Help Menu question mark icon You will then need to select About Mozilla Firefox Pe ee a ae ee a Mozilla Firefox Start Page x fa amp Firefox Search or enter eddress New Window New Private Save Page Window a Print History Full Screen QP O Find Options Google Sea P
19. idy aims to foster the developme Open e Click on Begin Application 17 How to Guide and Troubleshooting Manual enQuire System Instructions on completing the application form e Ensure you read the Instructions on using this form section before beginning Young Athletes Travel Subsidy Application Form Young Athletes Travel Subsidy In each section below you will be asked to add information by clicking in boxes or on icons Icons are small pictures usually in the bottom right hand corner of each section When you place your mouse over an icon a help box will pop up to tell you what that icon does To add or edit information click on the pencil icon on right hand side This will open a box so you can write or paste in your response The add icon will sometimes open a window that will allow you to add information to set fields Towards the end of the form there is an opportunity to attach documents You can do this by pressing add icon IMPORTANT Each time you enter information you must press the save button or the save icon A You can save and exit this form at any time but you will need to log back in to make changes Some sections of the form are mandatory and you will not be able to submit until these are filled out Mandatory fields are marked with an asterix Once you have submitted the application you cannot change it Section 1 Conditions of application e Read the Conditions of Application section to
20. ion Inc Queensland Rifle Association Inc Queensland Rugby Union Ltd Queensland Swimming Assoc Inc Queensland Team Handball Association Ir Clear Certifier s position regional state national coach regional state national manager Certifier s phone number Please enter the attendance of the Queensland Parachuting Association Inc Queensland Polocrosse Association Inc Queensland Rogaine Association Inc Queensland Rugby Football League Ltd Queensland School Sport Queensland Sporting Clays Association In Queensland Synchronized Swimming Inc Queensland Target Sports Inc Queensland Touch Association Inc Queensland Ultimate Disc Association Inc Please enter the contact number of thefperson certifying the attendance of the athlete offigal at the championship 0733333333 Certifier s email address Please enter the email address of the p rson certifying the attendance of the athlete oftical at the championship rongoodman example com Use a comma to separate the label and thelbmail address eg John Smith jsmith example com co 25 How to Guide and Troubleshooting Manual enQuire System Section 6 Statistical Information Feedback and Terms and Conditions Section 6 Statistical Information Please note the information in this section is purely for statistical purposes and has no bearing on the success of the application Statistical Information Title Demo
21. l enQuire System e You can contact the department by emailing SRSGrants npsr gld gov au with any queries regarding eligibility Pa Eligibility confirmation I confirm that my child meets the criteria above IF pow answered anything fat made wou melgibe your chio wil not be eligible fo receive funding I confirm that my child meets the criteria above View Available Grants EJ My Applications kesi My Contacts My Account Grant Application View Grant Round Details Save All amp Exit Cancel Application Submit Application Young Athletes Travel Subsidy Application Form e lf YOU DO meet the eligibility criteria select the button to indicate this and click Save to continue the application Eligibility confirmation Title confirm that my child meets the criteria above If you answered anything that made you ineligible your chid vill not be eligible fo receive funding I confirm that my child meets the criteria above Section 3 Personal Details e The parent guardian details will auto populate from the details entered when you register your account in enQuire e Please check your address details are correct Section 3 cont Athlete Official Details e Click the Edit icon to enter the details for athlete official 21 How to Guide and Troubleshooting Manual enQuire System Participation type esse select pour perticipestion type Athlete e Click Save to continue application e
22. pplication to assess your application for funding and to carry out departmental functions relevant to the Young Athletes Travel Subsidy This information will only be accessed by authorised employees within the Department Some information may be given to Members of Parliament for promotional purposes associated with the Young Athletes Travel Subsidy The information provided will include the applicant s first name surname age electorate town sport event and grant Your information will not be disclosed to any other parties unless authorised or required by law If you have any questions regarding your privacy please contact privacy nprsr qid gov au Terms and conditions Title Value Do you agree to the terms and conditions agree to the terms and conditions a a View Grant Round Details Save All amp Exit Cancel Application e Confirm you want to submit the application Note You will not be able to edit the application once you click Ok and submit the application 28 How to Guide and Troubleshooting Manual enQuire System Are you sure you want to submit this application Please note You won t be able to make changes once this application is submitted i Queensland Government Department of National Parks Sport and Racing s Boe My Contacts 3 My Account Date of Application Grant Round Id Project Id Project Name Project Description 25 06 2015 12 11PM e YATS State YATS_ 1 YATS_ _State 2015 Test Test
23. rror message is an error with Internet Explorer If this occurs please download Google Chrome at www google com inil en chrome and use this browser to log into the enQuire account To assist with queries and diagnose problems with performance the internet browser version number may be required Follow the instructions below on how to check which version is installed How to Guide and Troubleshooting Manual enQuire System How do I confirm the internet browser version number Internet Explorer e Open Internet Explorer e At the top of the Internet Explorer window select Help and then select About Internet Explorer If the Help option is unavailable press Alt on your keyboard ja http enquire net au pe C IG enQuire Grants Contracts File Edit View Favorites Tools x iConvet P Select Internet Explorer Help Fl What s New in Internet Explorer 11 Online suppo Tour enQuire Case Studies News Contact Us About Internet Explorer e If you have a more recent version of Internet Explorer select Tools cog icon in the top right corner then select About Internet Explorer enQuire Grants Contracts Print File Zoom 100 Safety Add site to Start menu View downloads Ctrl J About Tour enQuire Case Studie Manage add ons F12 Developer Tools Go to pinned sites Mitigate Risks and Improve Project Report website problems Management Intemet option We will take care of the past amp keep you on top of
24. the event and click Save Please select the activity Sport your event was for Aerobics Aqua Canoeing Canoeing Outrigger Diving Dragon Boating O 8S 00 0 Clear SelectAll Please select the championship event tier State State School Clear Please enter the event dite in the following format DD MM YYYY 20 05 2015 Event suburb Chandler e Copy and paste the event name details into the Event Name section and click Save 24 How to Guide and Troubleshooting Manual enQuire System U15 Dragon Boating Championships Section 5 Declaration of Attendance e Click the Edit icon to enter the details of the certifier for the athlete s or official s attendance at the event Section 5 Declaration of Attendance Your attendance at the event must be certified by e the regional state national coach or manager Please note an audit will be performed to check this information Event attendance certification Tite Cortifiers full name Certifers organisation Certifiers positon Certifiers phone number Certifiers email address e Enter the required details and click Save Event attendance certification Certifier s full name Please enter the full name of the persd certifying the attendance of the athlete offiaal at the championship Mr Ron Goodman Certifer s organisation Please select the name of the relevant Sporting Body Queensland Netball Associat
25. to use enQuire Do you have Kapersky Anti virus software lf you have Kapersky anti virus software a blank page will be displayed when you attempt to open a PDF Disabling the anti virus software in this case will not rectify the issue You will need to download a different browser For example if you are using Internet Explorer you should try to log in to your enQuire account using a different browser such as Google Chrome You can download Google Chrome for free through the following link https www qgoogle com intl en_au chrome browser desktop index html Adobe Reader The operation of Adobe Reader is affected by certain add ons It is recommended users enable Adobe Reader add ons for the PDF copy of your application to display and function correctly 11 How to Guide and Troubleshooting Manual enQuire System Disabling virus add on s in Internet Explorer Go into the Internet Explorer browser and do the following e Select Tools and then Manage add ons e Select the add ons that are listed under the Adobe Systems Incorporated heading e Enable the add on s by selecting Enable for one add on or Enable all for multiple add ons e Select any add ons that mention anti virus and then select Disable for one add on or Disable all for multiple add ons and then Close Disabling virus add on s or extensions in Google Chrome Go into the Google Chrome browser and do the following e Inthe address bar type chrome ext
26. ues Are you using a mobile or tablet device The enQuire system is NOT compatible with mobile or tablet devices Any online applications must be made from a PC What kind of browser are you using To assist with any queries and to diagnose problems it may be necessary to confirm what internet browser is being used and its version number Details on how to do this follow Where the enQuire site is not being displayed first check if you are using a browser from the following list please note earlier versions of the below should support the enQuire site but have not been as thoroughly tested e Google Chrome Windows Android and Mac OS X e Mozilla Firefox Windows and Apple OS X e Microsoft Internet Explorer 8 9 10 11 Windows e Safari Apple iOS 7 1 1 You are using Internet Explorer You are using Google Chrome You are using Mozilla Firefox How to Guide and Troubleshooting Manual enQuire System You are using Safari enQuire may work on Linux or Ubuntu operating systems but this has not been tested and is not supported Are you unable to view the enQuire website due to compatibility view and rendering errors To see if there is a compatibility view error do the following e select Tools at the top of the browser or if this does not appear press Alt and T e select Compatibility View Settings e inthe box under Add this website type in enquire net au e Click Add e Click Close A rendering e
27. ve a PDF version of your application which can be printed or saved if you wish The details will also remain on the enQuire system which you can access when you log in There may also be other information provided by PDF in enQuire such as a Facts Sheet Out of date or incompatible PDF reader Issues opening a PDF may be due to your PDF reader being incompatible or out of date Adobe Reader version 9 or higher is required by enQuire You can download the latest version of Adobe Reader for free at http get adobe com reader Other Windows based PDF readers are not supported Is Acrobat JavaScript enabled You can check if this is the problem by doing the following e Open Adobe Reader from the desktop or start bar menu e Click Edit and selecting Preferences e Select JavaScript from the Categories and tick the checkbox to Enable Acrobat JavaScript e Click OK to close the Preferences window e Close Adobe Reader by clicking File and selecting Exit e Re open the web browser and continue to use enQuire Is Adobe Reader set to display PDFs in a web browser You can check if this is the problem by doing the following e Open Adobe Reader from your desktop or start bar menu e Click Edit and selecting Preferences e Select Internet from the Categories and tick the checkbox to Display in Read Mode by default e Click OK to close the Preferences window e Close Adobe Reader by clicking File and selecting Exit e Re open the web browser and continue
28. y clicking the following link https portal enquire net au portal srp dashboard htm grants ixd LTZUMM e Click on the Log in or Register button View Available Grants QW Login or Register G amp Contact us able Grants elivery Area Grant Round Id Grant Round Title Grant Round Description Opening Date Closing Date Grant Round Status pung Athletes Travel Subsidy 20 YATS State Young Athletes Travel Subsidy State Rou The new travel subsidy aims to foster the developme Open e To register for the first time enter your email address and details these are mandatory T View Available Grants S Login or Register Contact ease log in or register to continue Email F Lagree to the Terms amp Conditions e You must review and agree to the Terms and Conditions by ticking the box and then click Register 13 How to Guide and Troubleshooting Manual enQuire System e An email with an activation link will be sent to your email address e The activation link must be clicked for you to activate your account and log into enQuire From donotreply enquire net au Date 25 June 2015 12 10 09 pm AEST To Subject Welcome to Sport and Recreation Services NPSR Applicant Portal Hi a Thanks for registering to Sport and Recreation Services NPSR Applicant Portal Your account must be activated before you can login click on the following link to activate your account http www enquire n
Download Pdf Manuals
Related Search