NP202Wn Wireless WPA2-PSK Troubleshooting
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1. MECON Broadband Solutions Troubleshooting Wireless Connectivity with WPA2 PSK Wireless Securit The following steps are recommended for use in troubleshooting wireless connectivity issues when the NP202Wn is configured using WPA2 PSK wireless security type If your wireless device laptop mobile phone etc can connect to the NP202Wn but you cannot browse the internet or send or receive emails then please try the following using an ethernet cable connection to the internet on your laptop or other wireless device Check the Connectivity Between Powerline Devices 1 Check that you have a connection to the internet when connecting your laptop to the NP202Wn via ethernet cable If there is no connection between the powerline devices you will need to reconnect using the following steps at http media netcomm com au public assets pdf file 0006 65526 NP202Wn Simple Connect Guide pdf If you have an internet connection using the powerline devices via ethernet cable Check the Wireless Settings of the NP202Wn and the Wireless Devices 1 Update the drivers of your wireless network adapter of your wireless device laptop mobile phone etc 2 Using the NP202Wn utility Change the WPA2 PSK Encryption type to TKIP Disconnect from the NP202Wn before reconnecting and testing the connectivity 3 If there are still wireless connectivity issues Set the Wireless mode to wireless use 802 11b g only and reconnect the wireless device Perform2. a Ping Test Check the connectivity to the internet via wireless now by performing a ping test to an internet address ina command prompt select Start gt All Programs gt Accessories gt Command Prompt For example type the following es CAWINDOWS system3 7 cmd exe Microsoft Windows FAP Uersion 5 1 26808 LCG Copyright 1785 2601 Microsoft Corp C Documents and Settings Macelping www qoogle com Pinging www L google com Y 4 125 237 148 with 32 bytes of data Reply From Y4 125 237 148 bhutes 32 time 34ms TTL 52 T4125 237 148 bytes 32 time 35ms TTL 52 T4 125 2371468 hytes 32 time 34ms TTL 51 Reply from F4 125 237 148 hytes 32 time 35ms TTL 52 Ping statistics for 74 125 237 148 ackets Sent 4 Received 4 Lost t loss gt Approximate round trip times in milli seconds Minimum 34ms Maximum 35ms Average J4ms C N Documents and Settings Mace gt _ If you can send 4 packets and receive 4 replies you have a valid wireless connection and should now be able to browse the internet
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