LINE INTERACTIVE UPS UPS USER MANUAL
Contents
1. 3 Pull out the LCD box and rotate it in a clockwise direction to 90 degrees and then push it back in the front panel Rack mount setup The series can be installed in 19 inch racks Both the UPS and external battery enclosure need 2U of available rack space Use the following procedure to install the UPS in a rack 1 Align the mounting ears with screw holes on the side of the UPS and tighten the screw 2 Assemble the rack rails with the rack mounting uu Aunnuuguuuunuuumunu 3 Slide the UPS into the rack rail and lock it in the rack enclosure 4 Tighten the screw and the load can then be connected 3 4 EBM Installation Optional Connecting the EBM in Tower form 1 Slide the UPS and EBM down vertically and place the two UPS stands with the extended part at the end of the tower 2 Tighten the screw on the metal sheet to stabilise SSS f r 3 Connect the Earth line from UPS port A to EBM port B 4 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B as shown below Users should remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble the front panel2. Connecting the EBM in a rack form 1 Using the same method as assembling UPS in a rack form assemble EBM into the rack mounting on the above or below the UPS d lal BUDE poe BESBUS 2 Connect the earth line from UPS port A to EBM port B 3 Take off the LCD box and unscrew the internal screws 11 4 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel 5 After installing the UPS into the rack the load can then be connected Please make sure the load equipment is turned off before plugging all loads into the output receptacle Connecting Multiple EBMs 1000VA 1500VA 2000VA and 3000VA UPS include external battery ports allowing users to connect multiple EBMs in order to provide additional backup time Follow the procedure to install multiple EBMs below 12 Connecting multiple EBMs in Tower form 1 Connect Earth line between UPS and the first EBM then connect the Earth Line between the first EBM and the second EBM 2 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below then connect the
3. USB Port EPO 00 Earth Line Port 30 2000VA Standard model rear panel 2000VA Super charger model rear panel Ez 3000VA Standard amp Supper charger model rear panel 3l The EBM rear panel description table and picture are shown as below No Function 36V amp 72V EBM 1 Earth Line Port E 0 O0 OO O 0 0 0000 00000000000 O O OO O0 OO 009000000000 00 000000000000 o0000000000000000000 o0 0 0 0000000000000000 O0 lt D f
4. 5 Confirm settings Press and hold the Enter button for 1 second the UPS will then return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second to exit setting mode 21 5 Communication Port 5 1 RS 232 and USB Communication Ports To establish communication between the UPS and a computer connect your computer to one of the UPS communication ports using an appropriate communication cable When the communication cable is installed power management software will exchange data with the UPS The software checks the UPS for detailed information on the status of the power environment If a power emergency occurs the software initiates the saving of all data and commences an orderly shutdown of equipment The cable pins for the RS 232 communication port are identified here and the pin functions are described in Table 6 Table6 DB9 Female RS232 dry contact Description VO FunctionExplanation 5 Common Common tedtochassis 6 DIR NA 7 RING Output 8 LNFAL Output Linefal 00000 0000 RS232 Communication Port 5 2 Emergency Power Off EPO EPO is used to shut down the load from a distance This feature can be used for shutting down the load on Emergency A Warning This circuit must be separated from hazardous voltage circuits by reinforced insulation AN Cau
5. 3 0000000000000000 0000 0000000000 0000000000 0 00 00000 00000000000 070 0 0 0 0 0 00 0000000 0 0 000000000000000000 o0 0000000000000000 0 0 0000000000000000 00000000 0 00 00 O O 0000000000000000 OO 0 0 O O O OO OO OO O O OO 36V amp 72 EBM rear panel 32 8 Trouble Shooting 8 1 Audible Alarm Trouble Shooting Indication Cause Solution Sounding every 4 The UPS is on battery Chsdeinp tveltags seconds mode 9 Sounding every Second and bATL on screen The battery voltage is low Save your work and turn off your equipment Sounding every second and OVLD screen Output overload Check load level indicator and remove some load Continuously sounding The UPS fails Please contact your local dealer and red display 8 2 General Trouble Shooting Problem Cause Solution The UPS can t be turned on when power switch is pressed Internal fuse may be broken Please contact your local dealer UPS is on and no Output Jumpers is not connected correctly Check output Jumpers power to load No power on output receptacle Check if the LS1 and LS2 are set up from 001 to 000 Backup time is sho
6. battery terminal D from the first EBM to the battery terminal E from the second EBM Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel i d ve i l 13 Connecting Multiple in rack form 1 Connect Earth line between UPS and the first EBM then connect the Earth Line between the first EBM and the second EBM pa agn B LESE ER E Came NN B Sa D etie 2 25656556 FA nu 2 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below then connect the battery terminal D from the first EBM to the battery terminal E from the second EBM Remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble the front panel Note Three or more EBMs can be Connected to the UPS in the same way as shown above 14 3 5 UPS Initial Start up start up the ION UPS N 9 1 Verify that the internal batteries are connected If optional are installed verify that the EBMs are connected to the UPS Plug the equipment to be protected onto the UPS but do n
7. mue Table10 Dimensions and weights ups Net weight kg 17 8 30 8 27 8 Case Dimension mm W x H x D 438X86 5x436 438X86 5x608 Dimension mm Case Net weight kg 23 5 39 3 29 7 2 The UPS Panels rear panel description table and pictures are shown as below 2 o Function 1000VA amp 1500VA AC Output Modem Network Surge Protection SNMP Port AC Input RS232 Dry Contact Communication Port USB Port EPO gt A Oo Po Earth Line Port 00000000000000000000000000000 000000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000000 00000000000000000000000000 00000000000000000000000000000 iso 00000000000000000000000000 00000000000000000000000000 000000000000000000000000000 00 00 BEIDE DELE 00 00 0 00000000000000000000000000000 e 1000VA amp 1500VA Standard amp Super charger model rear panel aaagaamaaaagaauad 220 2401 D G a 2 o Function 2K 3KVA Standard amp Supper charger model AC Output Modem Network Surge Protection SNMP Port Fan AC Input RS232 Dry Contact Communication Port
8. 6 3 Time to Replace Batteries 24 6 4 Replacing UPS Internal Batteries mmm 25 6 5 Testing New Batteries 27 6 6 Recycling the Used Battery 27 7 nennen 28 7 1 Specification eene 28 7 2 Rear 30 8 Trouble Shooting Stee 33 8 1 Audible Alarm Trouble Shooting mme 33 8 2 General Trouble Shooting 33 9 Software 34 1 Introduction This ION F 16 line interactive series is compact and pure sine wave UPS and designed for essential applications and environments such as desktops servers workstations and other networking equipment These models are available in the output ratings of 1000VA 1500VA 2000VA and 3000VA The series protects your sensitive electronic equipment against power problems including power sags spike brownouts line noise and blackouts The series is convertible to rack and tower forms It can be placed either in Rack 2U or Tower form The front panel of the ION F 16 UPS includes LCD display and four control buttons which allow users to monitor configure and control the unit The LCD includes a graphical bar two status indications and four alarm indications A control button on the front panel allows users to silence the AC fail alarm and initiate the UPS self test sequence The UPS case for 1000VA 3000VA is made of m
9. UPS USER MANUAL F 16 LINE INTERACTIVE UPS NETWORK SERVER CRADE UPS 1000VA 1500VA 2000VA 3000VA ION ION F 16 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This user manual contains important instructions for the ION F 16 1000VA 1500VA 2000VA 3000VA series which should be followed for the installation and maintenance of the UPS and batteries Please read all safety and operating instructions before operating the UPS Adhere to all warnings on the unit and in this manual and follow all operating and user instructions CONTENTS 1 Introductions anses 1 2 Safety Warning ce 2 2 1 Description of Commonly Used Symbols mmm mH 3 3 n 4 3 1 Inspection of Unit mme 4 3 2 Unpacking the Cabinet meme 4 3 3 UPS Setup 4 3 4 EBM Installation Optional mmm 9 3 5 UPS Initial Startup 15 4 nennen nennen nenne nennen 16 4 1 Display 16 4 2 Operating Mode mme 20 4 3 Configuring Load Segment 20 4 4 Configuring UPS for EBM Numbers nennen nennen nennen nennen 21 4 5 Configuring Green Function 21 5 Communication 22 5 1 RS 232 and USB Communication 22 5 2 Emergency Power meme 22 5 3 Network Management Card Optional mmm 23 6 UPS Maintenance 24 6 1 UPS and Battery Care eene 24 6 2 Storing the UPS and Batteries mme 24
10. and voltage 21 Input plug indicator Light is on when the UPS has input power 4 Output frequency and Indicates the value of output frequency and voltage voltage The UPS has two groups of outlets The output enzo Output plug indicator plug indicator will be lit when there is output power GER UPS status user Strings indicate the UPS status see Table 4 Strings indicate user setting options see Table 5 Warning indication Light is on when the UPS has failure or alarm Settings Light is on when the UPS is on settings mode Battery volume level display Indicates the amount of battery volume remaining Each battery volume level bar indicates a 20 of total battery volume d EA m Load capacity level display Indicates the percentage of UPS load capacity being used by the protected equipment Each LCD level bar indicates 20 of the total UPS output capacity 18 UPS Status Display String Description The following table shows the description of the LCD display string Table4 UPS Status Display String LCD Display String Description STbY UPS is on Standby mode IPVL Input voltage is too low IPVH Input voltage is too high IPFL Input frequency is too low IPFH Input frequency is too high NORM UPS is working on Line mode AVR UPS is working on AVR mode bATT UPS is working on Battery mode TEST UPS is wor
11. arge to 9096 capacity in approximately 4 hours However it is recommended that the batteries charge for 48 hours after long term storage 6 3 Time to Replace Batteries When LCD backlight turns to red the screen displays bTWK and there is a continuous sounding the battery may need to be replaced Check the battery connection or contact your local dealer to order a new battery AN WARNING e Turn off the UPS and disconnect the utility power cord from the wall outlet e Servicing should be performed by qualified service personnel experienced with batteries and required precautions Keep unauthorised personnel away from batteries e Batteries can present a risk of electrical shock or burns from high short circuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Do not lay tools or metal parts on top of batteries 4 Wear rubber gloves and boots 5 Disconnect the charging source prior to connecting or disconnecting battery terminal e When replacing batteries replace with the same type and number of batteries or battery packs Contact your service representative to order new batteries e Do not incinerate batteries Batteries may explode when exposed to flame e Proper disposal of batteries is required Refer to regulations in your jurisdiction for disposal requirements e Do not open or mutilate the battery as this may release toxic
12. ecycling waste management centre for information on how to dispose the used UPS battery pack and batteries properly 27 7 Specification 7 1 Specification Table7 Electrical Specification 1000 1500 2000 3000 1000S 1500S 20005 30005 Input voltage range 161 276VAC 50 60Hz 5Hz for Normal Mode 40 70Hz for Generator Mode 220 230 240VAC Frequency range Voltage Voltage Regulation Batt Mode Frequency Waveform Line Mode 5 50Hz or 60Hz Pure sinewave 110 0 8 shutdown after 3 minutes 150 0 10 shutdown after about 200ms 11096 696 shutdown after 30 seconds 120 96 6 Shutdown after about 100ms 12V 9AH Lr oe 4 hours 4hoursto 4hoursto 4 hours to Recharge Time 90 after 90 after 9096 after 90 after discharged discharged discharged discharged Overload rating Battery Mode Battery Type Backup Time Internal battery at full load Battery Type External batter Backup Time module EBM Y at Depend the Capacity of External Batteries Recharge Time Optional Dry Contact Optional Optional Optional Optional 28 Table8 Indicators and Audible alarm AC Mode NORM normal mode Backup Mode Show and sounding every 4 seconds Load Battery Level LCD showing jursraut LER show red Screen and PUE LCD show red screen and OVLD Table9 Operating Environment 2095 8095 relative humidity non condensing
13. electrolyte 24 which is harmful to skin and eyes Note If you are not qualified service personnel do not attempt to open the battery cabin Contact your local dealer or distributor immediately 6 4 Replacing UPS Internal Batteries Follow the steps and Charts as below to replace batteries 1 Take off the LCD box and remove the screws 25 4 Remove the right inner battery bracket 6 Install new battery pack into UPS 7 Screw up the battery bracket and reconnect the battery cable A and B 8 Re install the front panel back to UPS 26 6 5 Testing New Batteries For a battery test e Check that the batteries are fully charged e The UPS is in Normal mode with no active alarms e Do not take on off the load To test batteries 1 Connect the UPS to utility power for at least 48 hours to charge the batteries 2 Press and hold the button 10 seconds to start the battery test The status display string shows TEST 6 6 Recycling the Used Battery A Warning e Never incinerate batteries in a fire as they may explode e Do not open or mutilate the batteries as this may release toxic electrolyte which is harmful to the skins and eyes A battery may present a risk of electrical shock and high short circuit current Recycle the used battery properly do not discard the UPS battery pack or batteries via garbage collection Please follow your laws and regulations in your jurisdiction contact your local r
14. etal This series is powered from the AC mains and supply AC outputs via receptacles on the rear panel Communication and control of the UPS is available through serial or USB ports located on the rear panel The serial port supports communications directly with a server Features Microprocessor control guarantees high reliability m High frequency design Built in boost and buck AVR Easy battery replacement design Selectable input and output range W Cold start capability W Built in Dry contact RS 232 USB communication port SNMP allows for web based remote or monitoring management W Enable to extend runtime with scalable external battery module EBM Overload short circuit and overheat protection m Rack Tower 2 in 1 Design 19 inches rack mount available for all models 2 Safety Warning A DANGER This ION UPS contains high voltage All repairs and service should be performed by authorised service personnel only There are no user serviceable parts inside the UPS A WARNING W This ION UPS contains its own energy source batteries The UPS output may carry live voltage even when the UPS is not connected to an AC supply To reduce the risk of fire or electric shock install this UPS in a temperature and humidity controlled indoor environment free of conductive contaminants Ambient 0 40 W To reduce the risk of fire connect to a circuit breaker provided with 20 amperes maximum branch circuit over curre
15. he internet enter the serial No 511C1 01220 0100 478DF2A to install the software When your computer restarts the Winpower software will appear as a green plug icon located in the system tray near the clock 34
16. king on battery life function test mode OPVH Battery mode the output is too high OPVL Battery mode the output is too low OPST Output short OVLD Overload bATH Battery voltage is too high bATL Battery voltage is too low OVTP Internal temperature is too high FNLK Fan is locked bTWK Batteries are weak User Setting String Description The following table shows the options that can be changed by user Table5 User Setting String 220 220V OPV Output voltage mode select 230 230V 240 240V 000 Normal range mode AVR Input type select 001 Wide range mode 002 Generator mode EbM External battery module 0 9 is the number of external battery EBM module TEST Auto self test 000 Disable 001 Enable 19 AR Automatic restart 000 Disable 001 Enable GF Green function 000 Disable 001 Enable bZ Buzzer control 000 Disable 001 Enable LS1 Load segment 1 000 Turn off 001 Turn on LS2 Load segment 2 000 Turn off 001 Turn 4 2 Operating Mode Normal range mode Under Input mode the UPS accepts AC input voltage range for 20 Generator mode Under generator mode the low frequency transfer point can go as low as 40Hz and as high as 70Hz before being transferred to battery mode Wide range mode Under Input settings mode the UPS accepts AC input voltage range for 30 20 Ba
17. nt protection To comply with international standards and wiring regulations the sum of the leakage currents of the UPS and the connected loads must not exceed 3 5mA W The socket outlet that supplies the UPS should be installed close to this unit and be easily accessible Protective earthing connections disconnection of a protective earth should be made at a point furthest away from the UPS maintaining the dedicated line in order to secure equipotential connection W The UPS and EBMs connected in a series should be installed close to each other so that the operators cannot touch the interconnecting wire which is basic insulated from primary circuit A CAUTION Batteries may present a risk of electrical shock or burnt from high short circuit current Observe proper precautions Servicing should be performed by qualified service personnel experienced with batteries and required precautions Keep unauthorised personnel away from batteries W Proper disposal of batteries is required You should refer to your requirements in your jurisdiction for disposal 2 Never dispose of batteries by incineration Batteries may explode when exposed to flame Following figure shows the basic internal circuit configuration of the ION UPS INPUT FILTER OUTPUT 1 OUTPUT 2 2 1 Description of Commonly Used Symbols Some or all of the following notations in this manual may appear in your application process All UPS users
18. ot turn on protected equipment Plug in the UPS input power cord The UPS front panel display illuminates and UPS status display shows STbY Press and hold the button for at least 3 seconds The UPS status display then changes to NORM Check the UPS display for active alarms or notices Resolve any active alarms before continuing See Troubleshooting If optional EBMs are installed see Configuring UPS for EBM numbers on page 21 to set the number of installed EBMs To change any other factory set defaults see Operation Note At initial start up the UPS sets system frequency according to input line frequency 15 4 Operation 4 1 Display Panel This ION UPS has a four button graphical LCD with dual colour backlight Standard back light is used to light up the display with black text and a blue background When the UPS has a critical alarm the backlight changes the background to red See Figure below p 1 Te Control Buttons functions There are four buttons on the control panel R UPS Test Alarm Silence 1 Select 16 The following table describes the functions of the LCD control buttons Table2 Description of control button Switch Function ON OFF To turn on off the UPS Press and hold the button for at least 3 seconds To release the UPS from faulty mode Cut off inpu
19. rt Battery is empty Re charge the battery at least 24 hours Battery aging Replace Battery Continuously sounding and display turn to red The UPS fails Please contact your local dealer The setting mode is not Buttons does not work a right path please see right configuring method Button is Broken Please contact your local dealer 33 9 Software Installation Winpower is UPS monitoring software featuring user friendly interface to monitor and control of your UPS This software provides power protection for your computer system during a power failure With this software users can monitor their UPS status on their LAN Furthermore a UPS can provide security protection for more than one computer on the same LAN at the same time shutting down system in security saving application data and shutting down the UPS if power fails f Win Power Man ager Ver 2 0 System Logs UPS Tools Monitor Preference Language Help 171788 2518 2 9 Root G UN S cs 2000 UPS Status UPS Normal aj fsi E backup hp e800 EB WAN OFF LINE Com Port COMI BATTERY Standard 120 V Temp 380 NDX capacity 1000 Installation procedure 1 Go to the website http www ups software download com index htm 2 Select your operating system and follow the instructions on the website to download the software 3 When downloading the required files from t
20. should be familiar with and understand these notations Table1 Description of Commonly Used Symbols Description Direct current source DC Protective ground Keep UPS in a clear area 3 Installation 3 1 Inspection of Unit Inspect the UPS upon receiving If the UPS appears to be damaged from shipment keep the box and packing material in its original form from the carrier and notify the carrier and dealer immediately 3 2 Unpacking the Cabinet To unpack the system 1 Open the outer carton and remove the accessories packaged with the cabinet 2 Carefully lift the cabinet out of the outer carton and set it on a flat stable surface 3 Discard or recycle the packaging in a responsible manner or store it for future use 3 3 UPS Setup All model series are designed for tower and rack deployment and can be installed into a 19 inch equipment rack Please follow the instruction for Tower Setup and Rack Mount Setup Tower setup This series of ION UPS can be placed horizontally and vertically For a tower configuration stands have been provided to stabilise the UPS when it is positioned vertically The UPS stand must be attached to the bottom of the tower Use the following procedure to install ION UPS in its stands 1 Slide the UPS down vertically and put the two stands at the end of the tower 2 Place the UPS down between the two stands carefully SS SS BSS E
21. t power and then press and hold the button for at least 2 seconds to shut down the UPS UPS Test Alarm Silence w To perform basic function test Press and hold the button for 3 seconds To perform Battery life test Press and hold the button for 10 seconds To disable alarm buzzer Press the button for one second Select Press the Select button to select the settings value one by one Enter t Enter settings mode Press and hold the button for 3 seconds Enter settings item Press and hold the Enter button for 1 second the UPS allows users to configure the settings and the settings string will flash Confirm settings Press and hold the Enter button for 1 second Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second Note Ensure the battery is fully charged during line mode when conducting functional tests Note The events for which the alarm buzzer cannot be disabled are Low Battery Fan Failed Fan Fault Time Out and Overheat Note You can disable the alarm buzzer when it s sounding but the alarm will still sound when a new alarm event is encountered 17 LCD display functions The following table describes the functions of the LCD display Table3 Description of LCD display function setting display String No Description Function Baa wee and Indicates the value of input frequency
22. tings Press and hold the Enter button for 1 second the UPS will return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second to exit setting mode 4 4 Configuring UPS for EBM Numbers To ensure the LCD displays the correct battery volume configure the UPS for the correct number of EBMs 1 Enter settings mode Press for 3 seconds to enter setting mode 2 Select settings items Press to select setting items as EbM 3 Enter settings item Press for 1 second to enter the setting item 4 Select setting value Press the Select button to select the number of EBM according to your UPS configuration 5 Confirm settings Press and hold the Enter button for 1 second the UPS will return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second to exit setting mode 4 5 Configuring Green Function The Green Function is for when an insignificant load amount is detected which will shut the UPS output down automatically on battery mode The green function is disabled on default mode but the user can configure Green Function through the display 1 Enter settings mode Press for 3 seconds to enter setting mode 2 Select settings items Press to select setting items as GF 3 Enter settings item Press for 1 second to enter the setting item 4 Select setting value Press the Select button to select 001
23. tion The EPO must not be connected to any utility connected circuits Reinforced insulation to the utility is required The EPO Switch must have a minimum rating of 24Vdc and 20mA and a dedicated latching type switch not tied into any other circuit The EPO signal must remain active for at least 20 minutes for proper operation EPO Connections Wire Function Terminal Wire Size Rating Suggested Wire Size EPO 4 0 32mm 12 22AWG 0 82mm 18AWG Note Leave the EPO connector installed in the EPO port on the UPS even if the EPO function is not needed EPO Connector 5 3 Network Management Card Optional Network Management Card allows the UPS to communicate in a variety of networking environments and with different types of devices The series UPS has one available communication slot for Webpower or other optional cards to achieve remote management of the UPS through internet intranet Please contact your local dealer for further information 23 6 UPS Maintenance 6 1 UPS and Battery Care For the best preventive maintenance keep the area around the UPS clean and dust free If the atmosphere is dusty clean the outside of the system with a vacuum cleaner For long battery life keep the UPS at an ambient temperature of 25 C 77 F 6 2 Storing the UPS and Batteries If you intend to store the UPS for a long period recharge the battery every 6 months by connecting the UPS to utility power The batteries ch
24. ttery mode When the UPS is operating during a power outage the alarm beeps once every four seconds and the LCD display shows to indicate the UPS is working on battery mode If battery volume becomes low while in Battery mode the alarm beeps once every second and the LCD display string shows Standby mode When the UPS is turned off and remains plugged into a power outlet the UPS is on Standby mode The LCD display string shows STbY to indicate that power is not available to your equipment The battery recharges when necessary 4 3 Configuring Load Segment Load segments are sets of receptacles that can be controlled through the display Each UPS has two configurable load segments See Rear Panels on page 30 for load segment for each UPS model Note This configuring can be operated when UPS is power on To configure the load segment through the display 1 Enter settings mode Press and hold the Enter button for 3 seconds The UPS will then transfer to setting mode 2 Select settings items Press the Select button to select the setting items show as Table 5 20 3 Enter settings item When the LCD display LS1 LS2 press the enter button for 1 second to enter the setting item and the settings string will flash 4 Select setting value Press the Select button to select the settings value Select the value 001 or 000 to set the desired load segment ON or OFF 5 Confirm set
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