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Network Video Recorder User Manual

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1. Quick Start Installation See the server s Quick Start Guide for Information on installing the hardware Establishing Initial Communications See the server s Quick Start Guide for information on establishing initial communications from the client software to an exacaVision Server Configure IP Cameras Seo the IP Camera Quick Start Guide for information on configuring the camera IP addresses usernames and passwords This document can be found at http www_exacq com suppart specsheets html tt amp DAR Setup mode se chapters gl Set exacqVision server for static IP address Configure the system name time and time zone Storage Setup Ensure all disks are selected for recording except the system drive C in Windows or mnt edvr 0 in Linux Ensure total disk space matches the expected value Add IP Cameras Add IP cameras to the exacaVison servers E Camera Recording Setup IP cameras Set resolutions Set frame rate Camera Recording Setup analog cameras Set resolutions Set frame rates Disable cameras that not connected Serial Port Setup Set up serial port for RS 485 mechanical PTZ control Set up serial port for input from serial devices Camera Setup Name camera Enable onscreen display Set motion mask on IP cameras there are generally no motion windows set on a new camera The default motion recording sc
2. gis Bis EX TIT o EE vom IM a 1 mun Om oie lt i oo i CVV The red bars indicate instances when the event triggered video or audio recording To search for the video associated with this particular event click the Cameras button in the Navigation Pane and then conduct a search on the camera associated with that event Exporting Files After you have downloaded a video segment you can use the Export buttons to save a picture or video print a picture or burn saved files to CD or DVD including DVD R and DVD RW Left to right the icons are Save Picture Save Video Print Picture and Burn Saved Files to CD or DVD HED NOTE You also copy a picture to clip board and paste it into a document When you find the image you need right click anywhere in the Video Playback window and select Copy Image to Clipboard The image will be stored and you can paste it into another document To export video from up to 16 cameras or a single camera on exacqVision Start complete the following steps Pause or scrub to the location on the timeline where you want your video to clip to begin Right click and select Mark Export Start from the pop up menu Click Play or scrub until you see the end point of the video clip and then pause the video again Right click and select Mark Export Stop from the pop up menu Right click and
3. A preset can be included multiple times in the tour 7 Resume time is the number of seconds that a tour starts after a user manually controls PTZ functions while a tour is active Dwell time is the amount of time that the camera stays on each preset 8 Select Enable to activate the tour S Select Apply to complete the process 10 The Open button displays the camera manufacturer s onscreen menu Actions required to accept onscreen information varies by manufacturer clicking Iris Open and Focus Far are the most common 11 To create a dome pattern available only on certain analog cameras click Record move the camera in the pattern desired and click Stop Click Run to review the pattern Digital PTZ presets can be configured by clicking the Presets button next to the Digital checkbox on the Camera Setup page 1 Use the Pan Tilt buttons to point the camera at the desired preset location Ifthe camera moves too quickly too slowly move the Speed slider left slower or right faster Adjust the Zoom setting as desired Enter a name or number for the preset in the Name field Click Set to enable the preset After you click Set the preset is listed under Presets Select a Mode for cameras with exacqVision supported fisheye lenses If you select Immervision additional drop down lists appear that allow you to select a model and mounting options If you select Sentry360 enter values for X Y and R as provided by the m
4. Click the Burn button to start the writing process Technical Support Exacq Technologies is committed to providing exceptional technical and engineering support When you need help with your exacqVision product please be ready with a complete description of the problem including any error messages or instructions on re creating the error Technical support can be contacted as follows Rhino Technology Hannabus Place McGraths Hill NSW 2756 Australia Phone 46124577 4708 Fax 46124577 4885 email support rhinoco com au Web http www rhinoco com au Regulatory Notice Federal Communications Commission Radio Frequency Interference Statement The Exacq Product contains incidental radio frequency generating circuitry and if not installed and used properly may cause interference to radio and television reception This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the Federal Communications Commission FCC Rules These limits are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area may cause interference to radio and television reception in which case users will be required to correct the interference at their own expense If this equipment does cause interference to radio or television reception which can be dete
5. Decreasing image quality saves disk space by reducing the size of the video that s being recorded 10 The Pre Motion slider adjusts the number of seconds worth of video that are saved before the motion event occurs For example suppose Pre Motion is set 5 when you play back motion video from that camera you will see five seconds of video that was recorded before the motion event occurred followed by the motion event itself 21 The Sensitivity slider allows you to configure how much motion must occur in the camera s view to trigger motion recording if enabled on the Schedule page A low sensitivity setting can reduce false motion created by video noise or shadows If the page includes a Motion Window section available with certain IP cameras you can also change a percentage slider which determines how much of the camera view must change to trigger motion recording NOTE See the following section Motion Masks Video Masks and Motion Windows for more details 12 Smooth Begin and Smooth End prevent the undesired recording of certain motion events Smooth Begin requires a minimum amount of time for motion to occur before motion recording begins this prevents things such as a blinking light of a laser bar code scanner in a dark room or cars passing a road in the distance from triggering motion recording Smooth End determines haw much video the system continues recording after the motion is no longer detected this prevents the
6. one of the options If you select Update the License from File you can browse to a KEY file that contains license information and click Open If you select Update the License from Text you can type the license key manually and click OK NOTE Alternatively you can click Import Licenses at the bottom of the page to enter multiple licenses from a CSV file or click Export Licenses to compile all listed licenses into a CSV file to import into another client To view additional version information for a system right click the information in the Version column for that system To view additional information about Alarm or Motion status hover the mouse pointer over the word while it appears in the Status column NOTE If the physical connection between the client computer and server is interrupted while you are connected to the server in exacqVision Client the Connection Status will be displayed as Network Activity Timeout The status will then be displayed as Disconnected after a specific amount of time that varies among operating systems 42 eDVR 4000 Device Device Setup The eDVR 4000 Device is the compression board installed in exacqVision hybrid video servers that manages the analog video cameras connected to the systems If an eDVR 4000 board is installed in the system the Device Information field displays the eDVR Device Type and Serial Number You can also set a temperature threshold that can be linked t
7. and preset panel contain the name of the camera being controlled in the title bar You can click and drag on the title bar of the PTZ Controls to move them anywhere on your screen control pan and tilt click the green arrow buttons Adjust the pan tilt Speed slider if necessary To control zoom click the Out or In button Adjust the zoom Speed slider if necessary To control focus on a compatible camera click the Far or Near button Click Auto for auto focus To control the iris on a compatible camera click the Open or Close button Click Auto for auto iris NOTE You can also control PTZ using the arrows Page Up key and Page Down key on your keyboard The arrow keys move your camera to the left right up and down Page Up zooms in and Page Down zooms out Pressing Alt Z enables the zoom box you can zoom in on a particular location by holding down the control key and dragging the zoom box over the desired portion of the image Press Alt Z again to zoom out You can adjust the speed the Zoom feature by using the Speed slider control on the PTZ Control Even without a PTZ camera digital PTZ allows you to zoom in and pan around an image if digital PTZ has not been disallowed during setup To enable digital PTZ right click the video window and select Digital PTZ This also can be used to de warp video captured by cameras with exacqVision supported fisheye lenses 49 To view PTZ presets select a green number buttons in the
8. at the same time instead of seeing each event for a split second you can view each event for as long as necessary 4 Add an event to monitor This works in a similar way as the Event Linking discussed in the Event Linking section of this manual Select an Event Type and Event Source an Action Type and an Action Target The options listed in Event Source vary depending on which Event Type such as triggers serial ports and serial profiles selected and how itis configured For more information see the sections of Setup Mode Overview chapter that are related to the desired Event Type 5 To add another event to this profile click on the New button at the bottom of the page 6 Click the Apply button when you have finished your profile You can now view your event profile in Live mode 38 Schedule The Schedule page allows you to configure your camera and event recording schedule By default an exacqVision system is scheduled to record motion and events There are four modes of video recording which are color coded on the Schedule page motion blue free run green alarm red and off white NOTE Free run is continual recording This type of recording uses a large amount of disk space There are four scheduling tabs The Days tab lists the cameras audio inputs and events on the left and the hours of the day across the top Select a day of the week from the Day drop down list select a recording mode and
9. available and the device is ONVIF compliant select the ONVIF driver The level of integration can vary by manufacturer or model RTSP compliant cameras can stream video but not motion detection or camera configuration data Enter a username password and IP address as configured on the camera Click Apply to save the camera configuration To enable a camera select its checkbox in the IP Camera List The number of cameras you can enable is subject to licensing limits The camera should now also be listed in the Configuration Live and Search trees 20 IP Camera Recording Setup The IP Camera Recording Setup page allows you to enable IP cameras to record video configure the recording resolution and configure the images per second IPS recording rate The following features are a 1 4 lable on the IP Cameras page The Camera Input column is always 1 for single channel devices or incremented for multi channel devices The Camera Name column shows the assigned name of the camera The Video Detected column indicates whether the camera is connected and sending a video signal to the system If so a green Bf is shown The Record Enabled column contains check boxes that allow you to enable or disable recording from that camera By default the check box is selected if a signal is detected however you can manually disable recording on a camera that is connected and sending a signal to the system The Reco
10. in the Users Setup section Revised System Setup section for clarity and accuracy Added information about keyboard shortcuts and auto adjustment in Layout Panel section e Additional minor editing and clarification modifications 67
11. motion events that occur in certain areas of an image For example if camera is pointed at a room that has a moving ceiling fan in the field of view you can avoid continuous motion recording by masking out the fan while still recording motion that occurs in the rest of the camera s field of view Motion masks save storage space extend recording time and make it easier to visually see motion events on the video timeline on the Search page A motion window is simply the opposite of a motion mask To create a motion mask or motion window complete the following steps 1 On the Camera Setup page click Edit in the Motion Mask or Motion Window section This displays a blue mation grid over live video from the camera 2 Draw the mask directly in the grid You can either individually click each rectangle to create the mask or window or you can left click while dragging the cursor across multiple rectangles 3 Click Apply to enable the motion mask or motion window To delete a motion mask or window click Edit click Clear and click Apply 25 A Video Mask is used to block an area of a camera s view so that it cannot be seen onscreen in live or recorded video This can be useful if you don t want system users to see a combination safe or keypad that is in the camera s field of view for example To create a video mask complete the following steps 1 On the Camera Setup page click Edit in the Vid
12. over IP T A en Lw 1 Cos Fora UART serial port connect the wires to the serial port and then configure the port The system automatically detects and displays the serial ports You can configure the following settings on each port 1 Select the intended use of the serial port from the drop down list in the Use column The choices are unused PTZ pan tilt zoom POS point of sale ATM automatic teller machine or Access Ctrl Generally the POS mode is used to record transactions at a cash register By default the last serial port listed is the built in RS 485 port Enter a unique name in the Name field The Port is automatically selected by the Operating System The Profile Protocol column allows you to select one of the profiles configured on the Serial Profile page The Baud Rate Data Bits Stop Bits Parity and Flow Control must match the device you are connecting to See the device s documentation for more information The Max Line Length is 80 by default Generally you should not change this 7 When you are finished save the settings by clicking the Apply button at the bottom of the page 28 ASS eee n m CERT iE 2 cec A For serial over IP you must add the port by clicking New the system does not automatically detect and list IP serial ports You can configure the following settings on each port 1 Select the i
13. presets window For directions on how to setup a Preset button the Camera Setup section of this manual Hover the cursor over the Preset buttons to view the preset name you entered when configuring the PTZ camera You can also use your mouse to access the PTZ presets by right clicking anywhere in the PTZ Video Panel selecting PTZ Presets and then selecting the name of the preset TEE 50 exacqReplay exacqReplay allows you to quickly replay a limited amount of recorded video You can review the most recently recorded video in increments of 5 or 30 seconds or 1 5 or 15 minutes To do this right click the camera s video window select exacqReplay from the pop up menu and select the desired time increment VT weise in If video was recorded in the selected time period the window opens and the video is downloaded The number of downloaded frames and total frames in the video segment are displayed in the status bar The green bar tracks the download progress You can play and scrub through video that has been downloaded This button allows you to play video in reverse fast double speed This button allows you to play video in reverse normal speed This button allows you to pause video play This button allows you to play video forward in normal speed This button allows you to play video forward in fast double speed This button allows you to stop
14. recording of choppy segments of frequent motion video NOTE Smooth Begin and Smooth End are available only on analog cameras 13 Crop Window available on certain IP cameras allows you to crop unimportant portions of a camera image in order to save disk space Click Edit and then use the mouse cursor to draw a box on the video window This box will be the portion of the camera s view that will be recorded and displayed the rest of the view will be ignored Click Apply to activate the crop click Edit Clear and Apply to deactivate the 14 The Defaults buttons restore factory settings to their respective sections One Defaults button restores the Video Settings and the other Defaults button restores the Record Settings 15 See the following section Motion Masks Video Masks and Motion Windows for more information about those portions of the Camera Setup page 24 Motion Masks Video Masks and Motion Windows The following types of masks can be created on cameras connected to an exacqVision system Motion Mask is an area of a video window where motion is ignored Motion Window is an area of a video window where motion is monitored and the remainder of the screen is essentially masked lt A Video Mask is used to block an area of a camera s view so that it cannot be seen onscreen in live or recorded video NOTE The type of mask available varies by camera motion mask reduces unwanted recording by ignoring
15. selected event S The Log Settings field determines how long the event will be stored in the Event database from zero to 365 days evan 37 Event Monitoring NOTE The Event Monitoring page is not available in exacqVision Start The Event Monitoring page allows you to configure your exacqVision Client to react to events that take place connected servers Fist you must create and define Event Monitoring Profiles which are a set of actions such as displaying live video or triggering a sound that are triggered by events such as motion or triggered inputs Each profile be activated and assigned to a specific video window on the Live page Event Monitoring FLT Sie oo 3 m j m E i 1 Tocreate a new profile click the New button in the Profiles section Enter a name and description for the profile 3 select the type of profile you would like to create A Virtual Matrix profile automatically displays video as it is triggered For example if you have a series of entrances in one profile each time any of the entrances is triggered the video panel will switch to the camera displaying the mast recent door motion Event Monitor profile displays an interactive list of events Using the same example the entrance event would be added to a list that you could click on to display the video This can be useful if events are occurring on two cameras
16. the timeline click the left or right arrow buttons 8 Recorded Video Bar These color coded bars represent video that has been recorded 9 Video Cursor This shows where in the timeline the displayed video was captured 10 Video Playback Controls Standard playback controls left from right Reverse fast reverse normal speed stop play normal play fast stop download step forward step backward 11 Serub Bar Quickly scrub back and forth through video 12 Smart Search Search for video in specific portions of a video window Not available in exacqVision Start 13 Export Buttons Save Picture Save Video Print Picture and Burn Saved Files to CD or DVD 55 Searching for Video and Other Data To search for video and other data complete the following steps using the figure on the previous page as a guide 1 In the camera or view tree select one or more sources cameras audio inputs POS and so on To search every source on an exacqVision server check the box next to the server in the Camera Selection Tree and then deselect any sources individually if desired You can also select individual sources using the check boxes next to each camera Select the date and time you want to search Click Search NOTE Ifthe client computer and the server are located in different time zones you can select between Client Time or Server Time Search result listings are applicable to the selected time zone and the time offset bet
17. the video download in progress This button allows you to play video backward one frame at a time 10 This button allows you to play video forward one frame at a time 1 2 3 5 B 7 5 51 Camera Views You can organize your cameras into preset views that you can save and display from the site tree To do this select a Layout button in the Live mode and drag the cameras audio and POS data into the video windows then click the Save View button at the top of the site tree This opens the EDVR Views window 1 Enter a unique name and description for your view in the Views section The system and camera names will be displayed when you hover aver the view name in the site tree 2 Click Apply to save the view to the list You can organize views into folders by clicking New Folder in the Views section Enter name and description for the folder Drag and drop views into the folder as desired 52 To display a view in the live video windows click the View button in the Navigation Pane This displays all configured views in the site tree Select the view to display video from the cameras saved in the view 53 Camera View Tours automatically cycle through two or more views create a camera view Tour Click Save View or Modify at the top of the site tree to open the EDVR Views window sani Click New Tour Enter a unique name and description for the tour in Tour sect
18. C eade e ig res oma D a espn ep mg sage neste ts lito nce om au A Rum ora tar a Selle purchase hana ee oe causes acit Because ome tired not aw he etc ar to f ait Vr mese mt na etai Hos iragara msn ees bee an pou ior ado ae deren ELECTRON SYSTEMS param UNANTICIPATED USS OR MSUSES OR ERRORS OTHE PATT OF TAE USER OR NTLCATONSBESEMER OVERSE ACTORS SUC AS THESE Manual Updates Following are manual updates since the most recent major revision of the exacqVision Client software Release 4 6 initial release Release 4 7 Updated Search Mode Overview chapter to reflect graphical and functional changes Added the ability to connect to and disconnect from multiple systems simultaneously to My Systems section Added support for fisheye lenses to PTZ Configuration and PTZ Control sections Added Always Prompt for Credentials to Add System section Added Restore Client on User Attention Request feature to Client Setup section Clarified procedure for video clip export Clarified that Audio Input Setup Trigger Input Setup Alarm Output Setup and preset tours are also applicable to IP Clarified the difference between views and groups and revised Creating Views section accordingly Clarified the procedures in the Camera Setup and Motion Masks Video Masks and Motion Windows sections Clarified the procedures
19. E ome ow 0 Fle TEN mormorar Leanne Gu One D rri Sain One aE P dum gt mer oe HH resam 2 mmm ona NORMAL Enter a name for each trigger input in the Trigger Name column Configure the trigger input s Normal State as Normally Open NO Normally Closed NC The Status column indicates whether the trigger input is its normal green state or in its alarm red state When you are finished configuring trigger inputs click Apply 33 Alarm Output Setup The Alarm Output Setup page allows you to assign a name and configuration to the alarm outputs on hybrid systems and certain IP cameras 1 2 Enter a name for each alarm output in the Alarm Name column Configure the alarm output s Normal State as SVDC or Lo OVDC The Status column indicates whether the alarm output is in its normal green state or in its alarm red state The output can be triggered to alarm state by an event configured on the Event Linking page When you are finished configuring alarm outputs click Apply 34 Video Output Setup Video Output Setup _ Beacon Es Ee Ara hybrid systems the Video Output Setup page allows you to configure your security spot monitor for touring switching between analog video cameras in various display modes 1 Select the cameras that you want to include in
20. Free Run green or Off white and then draw the schedule in the grid area Click Apply to save the schedule or click Apply to All Audio In to save the changes for all audio inputs on the system Users Setup ee TEAR ae sano Sur dies The Users page allows you to add and delete users configure a user s group access level and assign permissions for viewing cameras After a user has been added to the system the user can log in and view live and recorded video according to the permissions assigned to them 1 To add a new user click New 2 Enter the name of the user in the Username field and a login password Password and Confirm fields 3 Select a permission level from the User Group drop down list Full Admin has access all features of the system User has access all features except for adding or deleting users User Admin can manage user accounts Restricted can view only those devices selected in the Custom User Permissions section 4 The Custom User Permissions section allows you to select which devices the user or group can see and operate inthe exacqVision Client You might have to deselect View Admin and User Admin under Custom User Privileges to allow the Custom User Permissions data to be edited 5 When finished click Apply My Systems My Systems fama co So es sum amar aa The My
21. Network Video Recorder User Manual Technologies exacq ision TABLE OF CONTENTS 1 System Installation Checklist 2 Installing exacqVision Software on Third d Clients and Servers Server Networking Web Server Server Software Installation Client Software Installation 3exacqVision Software Overview ClientiServer Arc Logging in Updating exacavision Operating Mode exacaVision Help 4 Setup Mode Overview Add System Setup Add IP Cameras IP Camera Recording Setup Analog Camera Recording Setup Setup Motion Masks Video Masks and Motion Windows Serial Profile Setup Serial Port Setup PTZ Configuration Audio Input Setup Trigger Input Setup Alarm Output Setup Video Output Setup Storage Setup Event Linking Event Monitoring Schedul Users Setup My Systoms 4000 Device Client Setup System information Camer 5 Live Mode Overview Layout Panel n 47 PTZ Control 4 6 Search Mode Overview Searching for Video and Other Data 5 56 Video Playback cca BT Searching Views unn 59 Searching Events m Exporting 61 Technical Support B Regulatory Notice Warranty D Manual Updates Release 46 r a EE E System Installation Checklist
22. P Camera Quickstart Guide found at https www exacg com downloads ev ip quickstart 0311 pdf Test connectivity to each camera with the ping command Client Software Installation Download the latest client software from httos downloads exaca com downloads exacaVisionCllent exe Using an administrator account run the executable to start the installation wizard Confirm connectivity with the server using the ping command and server IP address If the client PC cannot communicate with the server contact the network administrator Start the exacqVision Client software and enter the configuration page In the site tree select Add System Click New and enter the username admin password admin256 and IP address static or hostname fixed that was configured in previous steps Click Apply If the new server appears in the system list table with a status of Connected the initial server configuration is complete If the server does NOT connect but server connectivity confirmed in previous steps ensure that the PC anti virus software is not blocking communications with the server IP addresses and ports Proceed to Chapter 4 to start exacqVision server configuration exacqVision Software Overview Client Server Architecture exacqVision software is based on a client server architecture in which every computer is a client server or client server combination These configurations are defined as follows client computer pro
23. Systems page lists all added systems along with their serial number IP address hostname connection status license type MAC address subscription information version information status such as Normal Alarm or Motion and days of recorded video NOTE To display or remove a column on the My Systems page right the pop up menu ick any column header and select the column from The following actions can be performed on the My Systems page To connect to or disconnect a system right click its connection status and select a Connect option or Disconnect from the pop up menu To connect to or disconnect multiple consecutive systems simultaneously click on the connection status for the first system and then press Shift while you drag the cursor up or dawn and then right click view the System Information page for a system double click the information listed in any column for that system To view model number and serial number information for a system right click the system name To view a MAC address and license key for a system and copy it to the clipboard right click its information in the License MAC Address or Subscription column for that system and select Copy to Clipboard select the right arrow if necessary to see that option You can then paste the information into an email or other applications To update a license key fora system right click its information in the License column select Update and select
24. and task bars Or press the F11 key Launch PTZ Controls Open the PTZ Control window Soft Triggers Display the status of any soft triggers on connected exacqVision Pro Enterprise servers Event Button View additional soft triggers on Pro Enterprise servers as added on the Client Setup page Layout Panel You change the layout of the video windows by clicking on one of the Layout buttons When you select a layout becomes the new default The system automatically fills the video windows with the cameras from your Live Site Tree in the order they are listed NOTE The available Layout buttons vary based on the number of cameras connected and the width of the exacqVision Client window There are several methods for adding cameras to your Video View Panel Selecta Layout button on the Toolbar Double click a camera name listed in the site tree The system displays that camera in the upper left video and fils the rest of the windows in order below that camera in the list Dragand drop a camera from the site tree into a video window The window can be empty or full when you do this Press F3 or the joystick button to display the Find Camera dialog type the name of a connected camera and then click Find This method allows you to display a camera without using a mouse When you type a sufficient number of characters to uniquely identify a camera name the full name of the camera will automatically appear for t
25. anufacturer If you not using a fisheye lens select Normal 31 Audio Input Setup rout Audio Input Setup Enter a name for the audio input channel Select Enabled to enable audio recording on the input Repeat this process until all audio inputs have been named and then click the Apply button Click Listen to verify the audio input connected to a channel This is sometimes helpful when assigning names to multiple audio inputs ates E pd iem trusting necire mm m The Audio Input Setup page allows you to name and enable the audio inputs you want to record The exacqVision System ships with the audio input positions disabled due to legal restraints on audio recording in some jurisdictions You may want to seek legal guidance prior to recording any audio inputs 5 The Recording Mode column shows the recording mode selected for the audio input on the Schedule page 32 Trigger Input Setup q Trigger Input Setu n gr a rere O One X Hee s vermes One hee s Gus One 7 asena Ow One The Trigger Input Setup page allows you to assign a name and configuration to the discrete inputs on hybrid systems and certain IP cameras with alarm inputs These triggers can be configured to trigger video recording or a relay using the Event Linking page ower ces 2 im EEE iu PE ne asco pes
26. automatically displayed based on the Serial Port selected 3 To enable digital PTZ functions on the Live and Search pages select the Digital checkbox This is available even if the camera is not mechanically capable of PTZ functions 4 Thefirst Presets button opens the Analog PTZControl window which is described below 5 second Presets button opens the Digital PTZControl window which is described on the following page coms Protorok Pelton resets Analog PTZ presets can be configured by clicking the left Presets button on the Camera Setup page 1 Usethe Pan Tilt buttons to point the camera at the desired preset location Ifthe camera moves too quickly too slowly move the Speed slider left slower or right faster 2 Adjust the Zoom Focus and Iris settings as desired Focus and Iris are not available when configuring IP cameras 3 Enter a name or number for the preset in the Name field Click Set to enable the preset 5 After you click Set the preset is listed under Presets 30 6 To create a Preset tour select a preset from the Presets list and click Add gt gt to show it in the Preset Tour list Repeat for each remaining preset that you want to include in the tour You can re order the presets in the Preset Tour list by clicking and dragging them to the desired place in the tour To delete a preset from the tour select it in the Preset Tour list and click cRemove
27. covery from a disaster malfunction 4 Ifyou ever need to restore the settings or simply import them from another system click Import Settings and apply the saved settings a The Date Time tab displays the exacqVision server s time information Select the time zone and daylight saving time DST information for the server s location systems with Internet access select Enable Time Server and enter a valid Internet time server On Systems without Internet access select Enable Time Server and enter an internal time server see your network administrator for more information ifthe IP cameras on the network need to synchronize with a time server other than the exacqVision server select Enable Override and enter the server address Ne lt The Network tab displays your system s IP Address Netmask Gateway and Primary DNS server System Setup a EE aE n TE NOTE On a Linux based system with multiple network interface cards NICs the DNS server is the same for all the NICs in the system Therefore changing the DNS on a single NIC changes the DNS for all the NICs in the system 1 Selecta network connection from the Network Interface Settings drop down list to display its information Systems with multiple NICs have more than one entry in the list 2 Enter the IP Configuration information for the network connection Gateway and Primary DNS information is required to connect wi
28. d be capable of sustained reads writes at least twice the maximum data rate from all cameras Exacq highly recommends using RAID 5 or RAID 6 for all video storage to reduce the likelihood of catastrophic failure Enterprise grade hard drives are highly recommended to handle constant video recording The server operating system and exacaVision software should be installed on a dedicated mirrored operating system drive Servers should always be UPS powered to avoid data corruption during power failure Operating System Requirements See the Exacq website for minimum operating system requirements In addition tf automatic updating is enabled your server might stop recording video when the operating system restarts Antivirus programs should scan only the operating system and exacqVision software drives Virus scanning should be disabled on all video storage drives to avoid large decreases in drive performance Port blocking is not recommended because many edge devices use multiple or dynamic port assignment MAC addressing requirements exacaVision software is licensed based on MAC addressing Servers with teamed NICs or other arrangements that obscure the MAC require an additional USB based NIC to provide a licensing MAC Networking For the greatest system reliability and performance the network administrator should observe the following best practices dedicated VLAN and NIC port for all cameras dedicated VLAN and NIC po
29. e is explained in the following chapters exacqVision Help You can access online help for your exacqVision System by clicking the Help button or the F1 key On some platforms online help is cantext sensitive To view online help click the question mark button 13 Setup Mode Overview Setup Mode allows you to configure systems cameras and other devices Config Mode Icon This button runs the Config Setup made Configuration Tree This tree allows you to open the various configuration pages My Systems This default Setup mode page displays systems that have been added Setup Page This area displays the configuration pages selected from the configuration tree Add System n Add System aaron DISSERT Oun Cuni The Add System page allows you to add systems so that you can connect to them with exacqVision Client 1 add system click New Alternatively you can find a system as discussed below The new system is added to the System List The System Information fields are enabled 3 Enter the system s hostname or IP address Contact the system administrator if you do not know this information 4 By default the port number is 22609 change this only if necessary for your network configuration 5 Select one of the following login methods Use Single Sign On is available only on systems with an Enterprise license See the E
30. eo Mask section This displays a yellow grid over the live video from the camera 2 Draw the mask directly in the grid by left clicking while dragging the cursor over the area of the grid you want to mask A green rectangle indicates the masked area 3 Click Apply The yellow grid disappears and green rectangle is replaced by solid gray rectangle This area is now masked from both live and recorded video To clear the mask click the Clear button 26 Serial Profile Setup The Serial Profile Setup page enables the exacaVision server to integrate with serial data devices such as point of sale Pos VE bank machine systems Serial Profile Setup ise se E BH e 5 NOTE under TERR SS SS BOR Decir dateien 2 z To view an existing profile click on itin the Existing Profiles feld To add a new profile click the New in the Existing Profiles box Enter a unique name in the Profile Name field in the Current Profile Properties box The SOT or Start of Transaction marker tells the exacqVision System when the transaction has started For example you could enter the first ine shown on a receipt This entry is case sensitive The EOT or End of Transaction marker tells the exacqVision System when the transaction has ended For example you could enter the last line shown on a recei
31. es are also displayed in the status bar 5 The background behind the recorded video bars turn gray to show how much of each camera s video has been downloaded 6 stop video download click the Stop button All video downloaded before you pressed the Stop button can still be viewed 7 To digitally zoom in on a single camera double click its video playback window To return to the multi camera view double click the remaining video playback window After the download has started you can scrub back and forth through the video using the scrub bar and video playback controls You can view only the portion of the video that has downloaded You can quickly scan the video by dragging the slider to the left or right or by pressing Enter or Backspace on the keyboard Enter and Backspace play every frame of video as quickly as the system hardware allows unlike the normal Play and Reverse buttons which play video at actual speed even if frames must be skipped to do so 57 When you play back video associated with POS data any associated video is displayed in sync with the POS overlay data as shown in the following figure Notice the data displayed on the right for the transaction that was just completed in the video window ech EST lione pu Erie 4 In some cases wind or some other invisible motion sets off the camera On an analog camera you can highlight the motion that triggered the record
32. hedule won t trigger recording Mask motion from irrelevant objects such as moving trees Create windows in relevant locations such as doors and hallways Configure quality just high enough to see relevant details if supported by the cameras set recording format to MPEGA or H 264 instead of JPEG for better storage Watch for blue border around live video window on setup page when motion s occurring to ensure that motion sensitivity and masking are appropriately configured Configure mechanical PTZ presets E Schedule Motion is recorded by default Change any cameras to continuously record or stop recording as needed Audio is not recorded by default Schedule audio recording if necessary Users Add user accounts forthe people who will use the system Trigger Input Setup Name input triggers to be used Set radio button to normally open or closed to match physical switch Alarm Output Setup Name any alarm outputs to be used Event Linking Create events to alert administrator via emall of system health issues Create events to record video on input triggers Create events to email security administrator upon unexpected triggers or mation Create event to email installer when license subscription is near expiration Export Settings Save settings and license to USB flash drive to ald the recovery process if necessary Live Mode see Chapter 5 live C
33. his reason this feature works best when cameras are uniquely named For example if camera names start with numerical characters such as 1 Front Entrance 2 Back Entrance and so on you can quickly find a camera by simply entering one or two numbers in Find Camera w T match Case Cancel b You can delete a camera from the Video View Panel by right Streaming Video icking anywhere in the square and selecting Disconnect You can also access the Camera Setup page directly from Live Mode by selecting Camera Properties and then clicking the OK button earns sua eo Won Fere pones rm ow Hon hos Ok to oota tha setup sce for he cana pL NOTE To view the video window panel in the largest area possible press Alt and Enter simultaneously on the keyboard This combines the previously mentioned keyboard functions FA to hide the navigation tree and F11 to hide the title and task bars with the function which hides the message bar the date time bar and the toolbar To reverse this mode and show all the hidden items press Alt Enter again PTZ Control To control the pan tilt zoom features of a PTZ camera without a joystick move the mouse cursor over the camera s video window to display a green cross in the center of the window When you move the cursor arrows appear that show you which way you can pan and tilt You can zoom in and out using your mouse wheel The PTZ panel
34. ing to identify the cause by right clicking anywhere in the playback window and select View Motion Blue motion boxes mark the area where the motion occurred When you want to remove the motion boxes right click in the Video Playback window again and select View Motion to remove the checkmark NOTE This feature is not available on most IP cameras 58 Searching Views NOTE Search Views is not available in exacqVision Start You can also search for video recorded on all cameras in a specific view lll DE Select Views from the Navigation Pane and then select the View you want to search by clicking the appropriate checkbox Select the date and time you would like to search by using the calendar and Start Time field and then click the Search button All of the cameras in the View are then displayed in the Video Playback window 59 Searching Events NOTE Search Events is not available in exacqVision Start If you want to narrow your search to a specific event previously configured in Event Linking instead of all recorded video select Events from the Navigation Pane You can search for the event to locate associated video audio To do this click the Events button on the Navigation pane and the Event you want to search Then Select the desired date and time and click the Search button BOxQt hed Banton a ante Soe
35. ion Select a view from the view list in the left side of the window Click Add gt gt to add the view to the tour list Repeat for additional views Select a Dwell Time This is the amount of time in seconds that each view will be displayed Click Apply to save the camera view tour You can also organize your tours in folders by clicking New Folder in the Tour section and then dragging and dropping the appropriate tours in the folder Eum ty Tews EB deloeratour 1 EE deloeratour 1 EB tours EB tours Tour E Tour EB ow Tour EB ow Tour Bis Bis 1E Engineering Engineering BB test EB entrances EB Entrances BB Test You can now activate the tour from the site tree 54 Search Mode Overview je SSE Bem Bees ES Pm BE 00000 The Search page allows you to search for recorded video events and other data 1 Search Mode Icon This button runs the Search mode 2 Camera Selection Tree Select cameras audio or data sources to search 3 Navigation Pane Display individual cameras camera groups maps views or events 4 Search Range Select a date and time for the start and end of the search period 5 Search Button Click Search to find video based on the search settings 6 Video Playback Window Video is played back here 7 Video Timeline To expand or shrink the timeline click the plus and minus buttons To change the start or end time of
36. le recording from that camera By default the checkbox is selected if a signal is detected 5 The Record Resolution column contains drop down lists with resolutions supported each camera 6 To change the resolution for all detected cameras on the system click on the D1 2CIF or CIF button 7 The Record IPS column contains siders allow you to change the number of images recorded from each camera every second The available IPS settings can vary between cameras 8 Click Apply to activate any changes 2 Camera Setup we Eme Cte ome E The Camera Setup page is where you configure the individual IP and analog camera settings such as camera name onscreen display PTZ settings video settings recording quality and motion and video masks This page is identical whether you are configuring an IP or an analog camera but certain features might be unavailable depending on the type of camera you are configuring The following features are available on the Camera Setup page Use the Configuration tree to select the camera that you want to configure A live view of the selected camera is displayed Basic information about the camera is listed The Camera Name field allows you to change the name of the camera The On Screen Display section allows you to select the information displayed in the camera s window on the live page the location in the window where its displayed and the font of the displayed text 6 See
37. lowing URLs dix MPEGA decoder http store aivs com aivxStore 2features Divx decoder http w divx com en downloads Quicktime codec resources http www apple com quicktime resources componentshtmI2os Windows amp ctype 696d6463 amp csubtype 48323634 Perian Codec for Quicktime http www perian org 62 To save data to a CD or DVD insert a writable CD or DVD and click the Save to CD or DVD button at the top of the toolbar to display the Burn Disc window NOTE If you do not have a CD burner the Save to a CD or DVD button will not be enabled if you are running the client a Mac you can drag and drop the files into your Burn Folder to create links to these files and click Burn You can change the name of the disc by clicking the Edit Disc Name button The Disc Contents list displays of the video clips in your directory Select the clips you want to burn To review a video clip select file and click Open File The Disc Info box displays important information about your disc capacity The first number listed MB is the amount of space required to burn of the video clips you have selected The next number represents the capacity of the disc you have inserted if you forget to insert a disc this number is zero If you insert or replace a disc click Refresh Disc to update the numbers 5 ClickBurn Disc to open the Disc Burning Progress window Review the Burn Options before proceeding 6
38. nect different types of events such as the activation of an input trigger to action such as recording video triggering an alarm Event linking provides quicker searches for specific event types For example you might normally search for motion video captured on a camera pointed toward a door however if the door has a sensor you could improve your search by looking for video recorded whenever the door opened by linking that event with video recording You can see how it works by looking at the lists from left to right below the main Event List as shown in the figure above When the specified Event Type 2 occurs on an associated Event Source 3 Action Type 4 is triggered on an Action Target 5 These events are then stored in a database if Log is selected in the Event List to provide easy search capabilities To create a new event complete the following steps Click the New button to add the event to the Event List Select the Event Type In exacqVision Start only Input Trigger is available Select the Event Source Select the Action Type Select the Action Target Pre Trigger allows you to store buffered data that was captured up to 100 seconds before the event occurred This feature can be used only with certain Event Types Very large Pre Trigger can negative impact system performance Post Trigger continues the Action Type for up to 100 seconds of video after the event concludes Click Apply to save all changes to the
39. ntended use of the port unused POS ATM or Access Control 2 Entera unique and descriptive name for the port that will appear to client and Live view users 3 The Status column displays whether the port is currently connected 4 Selecta profile from the drop down list Profiles which are created on the Serial Profile Setup page are used to filter an incoming serial string to isolate useful information 5 Selectthe transport type as defined by the source device manufacturer s documentation 6 Enter the IP address of the source device 7 Enter the TCP port of the source device as defined by the device manufacturer s documentation 8 Enter the maximum number of characters per line sent by the source device If you are unsure of the correct value use the default setting of 80 Setting this number too low could result in missing characters at the end of certain lines 9 delete an IP port choose its Select checkbox 9 and click Delete 9b 10 When you are finished save the settings by clicking the Apply button at the bottom of the page 29 PTZ Configuration This section discusses the PTZ Control section of the Camera Setup page which allows you to identify a camera as a PTZ device and configure PTZ presets 1 Select the camera s COM port from the Serial Port drop down list This port s configured on the Serial Port Setup page 2 Select the camera s Address as configured on the camera hardware The protocol is
40. nterprise User Setup section of this manual for more information To require a username and password entry every time exacqVision Client is started select Always Prompt for Credentials automatically log in to the system every time exacqVision Client is started select Use Credentials Entered Below Then enter a valid Username Password and Password Confirm 6 Select the radio button that matches your Connection Speed This tells the system how much audio to buffer in order to help maintain a smooth audio stream 7 When finished click Apply If the entered information is valid the system is automatically connected To disconnect or reconnect a system select its box in the System List S To find a system and its address on your network enter the IP address range in the Find Systems area The first three boxes must be the first three elements of the IP address the fourth and fifth boxes are used to create a range of numbers for the final element of the IP address Click Find to list all systems whose IP addresses are in the IP address range When the search is complete or when you click Stop which replaces the Find button you select any of the systems to add the system to the System List and populate the Hostname IP Address field You must still enter a valid username or password to be able to connect to the system Click Apply when finished 25 Connected systems in the System List also appear in the Configurati
41. o an event action using the Event Linking page Client Setup Client Setup EE ener i M BE Beene prie isin onset EL eurer sues kasp Aspect Ratio During Reska E astare Cent on esters at m ow ot rect The Client Setup page allows you to customize your client based on your personal preferences 1 The Live Video Panel section controls the colored borders that are displayed in Live mode to indicate motion or alarm recording or PTZ focus Keep Aspect Ratio During Resize maintains video aspect ratios when exacqVision Client is made larger or smaller Restore Client on User Attention Request displays a minimized client if an event occurs requiring user attention Select Disable Windows Font Smoothing not available in exacqVision Start if fonts are not appearing as desired System Information The System Information page displays information about users that are currently logged into the system plugin file version information number and status and the system log This page is displayed when you click on the system name in the Configuration tree 1 2 System Usage displays the users that are currently logged in the user s access level and IP address and the number of streams being viewed Version Information displays the version numbers for each exacqVision system file This information can be useful when contacting technical support To view the s
42. on Live and Search trees Disconnected systems do not appear in the trees NOTE You cannot connect to more than one system that is licensed as an exacqVision Start server at a time If you attempt to connect to a second Start server simultaneously the first connection to a Start server is terminated 16 System Setup The System Setup page allows you to set basic system parameters for the client application The page is separated into the following four tabs The System tab allows you to create a name for the system export and import settings from other systems import and export graphics and manage the licensing of your system System Setup Spon ooze Network Syston Merten see Syren Nane EA 3 1 11 3 E mosse niece I Haus penu Siecicon Exes Utes 12127 2011 apat serge Carers 321P Cres CH ured 1 The MAC Address of the system s primary network adaptor is used to generate a license key To obtain license key online provide the system MAC address to your dealer Unlicensed exacqVisian servers can connect to only one IP device at a time 2 After the dealer obtains a license key from Exacq enter the key in this box 3 After configuring your system it is recommended that you click Export Settings to export system settings to a USB or network drive and store it off site for re
43. pt This entry is case sensitive The Select Display Font button allows you to select the font you want to be displayed on the Live view Live Display and Record Masks allaws you to black out lines so they are not visible on the live camera or through recorded data This can be used to hide credit card information Enter one or more signal words in the String field and the system will black out the entire line on either the live display screen or recorded transaction or both To mask the live video feed select the Mask Display box to mask the recorded transaction data select the Mask Record box The Days For Data Retention field defaults to 60 To change this use the arrows or type new number When finished click Apply You can require case sensitivity for all strings or all key words by selecting the appropriate Case Sensitive option each list You have now created the new serial profile If you entered any data in the Event Key Words box you must link the profile to the appropriate Action through the Event Linking page selecting Serial Profile as the Event Type 27 Serial Port Setup The Serial Port Setup page allows you to configure serial ports on your exacqVision system so that they can be used to communicate with serial devices such as POS terminals or pan tilt z00m PTZ cameras There are two Serial Port Setup sections one for standard UART Universal Asynchronous Receiver Transmitter and one for serial ports
44. rd Resolution column contains drop down lists with resolutions supported on each camera The Record IPS column contains sliders allow you to change the number of images recorded from each camera every second The available IPS settings can vary between cameras Click Apply to activate any changes n Analog Camera Recording Setup o orae e jo em emeret ME 0 eo MI EM p J em eee ME Zin 7 em EN nm ML Bonet a ME 0 oM MI Ee m 0 n mo mammuni ME 3 9 ne ws 0 ME Wa Fv 9m ma pos 3 9 mw k 1 Ls m al The analog Camera Recording Setup page allows you to enable cameras to record video and configure the cameras recording resolution and recording rate This page is similar to the IP Camera Recording Setup page with a few minor differences The following features are available on the analog Camera Recording Setup page 1 The Camera Postion column isthe physical input connect that the camera is connected to on the back of the exacavision system 2 Camera Name column shows the assigned name of the camera The Video Detected column indicates whether the camera is connected and sending a video signal to the system If so a green is shown 4 The Record Enabled column contains check boxes that allow you to enable or disab
45. reate views as required by users for live viewing or multi camera search and playback Install Client Install the exacqVision Client on another computer and ensure that it can connect to the exacqVision Server using the stati IP address and of the configured user accounts Search Mode see Chapter 6 MER EH Search Connect after 24 hours Connect after 7 days Search to ensure cameras are not recording excessive amounts of motion if they are adjust motion sensitivity or windows masks or possibly adjust camera for low light noise Look at Storage setup page and extrapolate the storage duration to ensure that it meets requirements if it does not decrease frame rate quality or resolution Installing exacqVision Software on Third Party Clients and Servers Server Requirements Hardware Requirements See the Exacq website at https www exacq com products vms_requirements htm for current minimum hardware requirements Actual hardware requirements vary considerably based on each user s application requirements increase greatly when hosting multiple concurrent web clients TheexacqVision server application requires a maximum of AGB although additional memory is required for the operating system web hosting or any other server applications The storage system is often the performance limitation because of the large amount of read and write processes Your storage system shoul
46. rivileges and change the exacqVision Client settings in the user operating system account to connect to the local exacqVision Server via this user See the Users Setup section of this manual or the context sensitive online help file for instructions on creating a new exacqVision user When exacqVision servers start they immediately start the exacqVision service boot into the user account and start the exacqVision Client software Server log in is not required to start video recording or communication with client PCs All third party servers start the exacqVision service on startup but user accounts and automatic login must be manually configured The user account functionality is limited to using the exacqVision client software for maximum reliability All server maintenance tasks such as shutting down the exacqVision service that are not performed within the exacqVision Client require logging into the operating system s administrator account Each operating system user account maintains separate settings for its exacqVision Client These settings include usernames passwords and network addresses required for exacqVision Clients to access exacaVision Servers By default both the user and admin operating system accounts have settings that provide administrator access to the instance of exacqVision Server running on the local computer which is always via the 127 0 0 1 IP address Exacq recommends that all servers be configured with one sys
47. rmined by turning the equipment off and on users are encouraged to try to correct the interference by one or more of the following measures Reorient the television or radio receiving antenna and or relocate the Exaca product and the radio or TV with respect to each other If necessary users should consult the manufacturer or an experienced radio television technician for additional suggestions Users may find helpful the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio TV Interference Problems which is available from the Government Printing Office Washington DC 20402 stock 004 000 00345 4 CE Notice Mariing bythe symbol indicates ots device to the EMC recive ofthe European Community Sh mating aie at hs mests or cers the olin tel sandr 55022 Conducted Emissions 55022 Radiated Emissions 61000 4 2 Electrostatic Discharge 61000 4 3 Radiated Immunity 61000 4 4 Electrical Fast Transients 61000 4 5 Surge Immunity 61000 4 6 Conducted Immunity Electromagnetic compatibility EMC requires the use of shielded cable and ferrite cores for all wiring added by the user Good shielding techniques should be applied in the user s system 65 Warranty LIMITED WARRANTY AND LIMITATION OF LIABILITY pte tun rare the Pot by eee tie crs nerd a Pods rset ets minnie ch et rep cata maf a big S
48. rt for storage networks if used A separate VLAN and NIC for all client connections Cameras and servers should use fixed IP addresses Clients can use DHCP Camera to server network capacity should be twice to maximum video data rate Server to thick client network capacity should be 1 5 times the maximum total data rate of all simultaneously viewed cameras Web Server The exacqVision Web Services installer provides lighttpd as the default web service For systems where more than five to ten concurrent client connections are expected you should upgrade to Apache web services For more information see https www exaca com kb kbid 34927 As noted previously web services increase server hardware requirements and can require installation on a dedicated web server For additional information on configuring web services see the Exacq knowledge base at https ww exaca com kb Server Software Installation 1 5 For Windows servers download the latest server and web services software installation from http downloads exacq com reseller exacaVision exe For Linux servers download the latest server and web services software installation from http downloads exacq com reseller Ubuntu Dapper exacqVisionServer deb Using an administrator account run the executable to start the installation wizard Configure the IP address username and password on all cameras by following the manufacturer s instructions or the exacqVision I
49. select Export Video from the pop up menu In the Export Video window select a file name and location Selecta file type as described below Click Save snm The system defaults to a standalone exe file which plays on its own and can be run by a Windows user who does not have access to an exacqVision Client Alternatively you can save the clip as a ps avi or mov file if you are emailing it to another exacqVision Client user this will reduce the size of the clip If you are running the client on a Linux or Mac operating system you should save the clip as ps file unless you are emailing it to a Windows user Fie rane Em Save Swdamerered Caneel PE fip iil Fies ea ule Mes non NOTE See the chart on the following page for information about file compatibility on each operating system Also an exe file can be created using any operating system even though it can be viewed using only Windows 61 Quicktime and AVI File Export Players Sue MPEG ia MPEGA rs 2 S H 264 d Download players at the following URLs Windows Media Player http www microsoft com windows windowsmedia default mspi Quicktime Player http www apple com quicktime download vic Player http www videolan org vic MPlayer http www mplayerha hu design7 dload htm Download codecs atthe fol
50. tem administrator account with Remote Desktop Windows or SSH Linux remote access for system support The exacqVision Server can be accessed from multiple exacqVision Clients which can be running from the same computer as exacqVision Server or from remotely networked computers The exacqVision Server has been preconfigured with one user n Updating exacqVision Client Software Click the exacqVision logo in the upper right corner of the page to open the About exacqVision Client window The window lists the current version and built date 2 To check for software updates click Connect to the Internet and Check for Updates If you have already installed the most recent version of the software a message is displayed click OK to return to the About exacqVision Client window If a more recent version of the exacqVision Client is available the download process starts After the download is complete close all instances of the exacqVision Client to complete the update Click Yes to accept the download and then follow the instructions in the Setup Wizard onscreen RS About exacaVision Client denwewienmm Conynah 2 ato Baca Technion esha aret and d or 2 Operating Modes exacqVision systems have three main modes of operation as represented by the following three icons Sy FR Clicking on any of these icons changes the made of operation Each mod
51. th a network time server Click Apply 3 Select the correct bandwidth setting to limit network traffic from the server to client computers and iSCSI drives and then click Apply NOTE This setting applies to outbound traffic from all NICs in the system 4 Select the IP Reconnection Settings value in seconds Click Apply 19 Add IP Cameras IP Cameras The IP Cameras page allows you to add IP cameras and devices to the system and configure their settings The following features are available on the IP Cameras page 1 The Find IP Cameras section scans for supported IP cameras available on the same network that the system is connected to If you don t see an IP camera that you expect to see on the network verify that the camera has been configured as instructed in the exacqVision IP Camera Quickstart Guide and that the camera can be pinged from a command prompt If you make any changes to an IP camera click Rescan Network and check whether it is listed NOTE If you need to confirm which camera you are installing right click the camera in the IP Camera List or Find IP Cameras list to access the camera s website and view a video image Select a camera in the Find IP Cameras list to add it to the IP Camera List Alternatively you can manually add a camera by clicking New and selecting the device type as follows Ifthe appropriate manufacturer specific driver is shown in the list select it Ifthatis not
52. the PTZ Configuration section of this manual for information about the PTZ Control section of the Camera Setup page The rest of the Camera Setup page is discussed on the following page IMPORTANT NOTE Many IP camera settings that are not available in the exacqVision software be accessed through the camera s web page To view an IP camera s web page click the hyperlink in the IP Address field f you don t see a hyperlink beside the IP Address field it could be for one of two reasons A Youare not logged in to the operating system with administrative privileges You must log in to operating system account with administrative privileges to access the hyperlink B Your client computer is not located on the same IP subnet as the IP camera This could occur if you are using the client from a home computer to access a server at your office for example This restriction should cause few issues because camera website settings are typically changed only during intial configuration 23 dius ee fa NOTE The following settings on the Camera Setup page are not available on RTSP interfaces and they vary ONVIF and certain proprietary interfaces 7 Video Settings slider allows you to adjust the image as it is displayed on your screen 3 The Format section allows you to select the compression format 9 The Quality sider allows you to modify the image quality by increasing or decreasing size
53. the tour from the Camera in Tour check box This displays video from the camera in the video window 2 Select a Layout mode 3 Move the Dwell Time slider to configure the length of time before the monitor switches to the next camera The Dwell Time range is from 1 to 60 seconds 4 When you are finished configuring the video output click Apply to start the tour 35 Storage Setup Storage Setup Nae ees Video Space saw E o EF B fen The Storage Setup page allows you to configure the system s hard drives for video storage 1 The system drive in Windows or mnt edvr 0 in Linux is reserved for the exacqVision software and operating system and is not enabled for video storage Do not record video to this drive The storage drives are listed below the system drive To enable a drive for video storage select its Enabled box To adjust the maximum amount of drive space that can be used for data storage adjust the Video Space slider for each storage drive NOTE Performance can decrease if you set the Video Space slider greater than 85 Used Space displays how much of the hard drive capacity is currently full Status displays the current state of the hard drive Days of Recorded Video indicates the age of the oldest video recorded on this system 36 Event Linking a The Event Linking Setup page allows you to con
54. then draw the schedule in the grid area Click Apply to save the schedule or click Apply to All Days to save the changes for every day of the week Jacks ee t sire NOTE Colors on the schedule for disabled camera and audio inputs are displayed in a lighter shade crank Di The Cameras tab lists the days of the week in the left column and the hours of the day across the top Select a camera from the Camera drop down list select a recording mode and then draw the schedule in the grid area Click Apply to save the schedule or click Apply to All Cameras to save the changes for all cameras connected to the system NOTE You do not need to create schedule in both views Select the best tab for your situation 39 The Events tab enables the recording of events configured on the Event Linking page It lists the days of the week in the left column and the hours of the day across the top Select an event from the Event drop down list select Alarm red or Off white and then draw the schedule in the grid area Click Apply to save the schedule or click Apply to All Events to save the changes for all events configured on the system irme troer rint oe ny Front voer The Audio tab lists the days of the week in the left column and the hours of the day across the top Select an enabled audio input from the Audio Inputs drop down list select
55. vides access to a remote service on another computer over a TCP IP network The exacqVision Client software is a thick client and the web browser is thin client server computer provides services to client computers over the TCP IP network An exacqVision server receives and stores video from cameras provides audio video and data as requested by thick clients and hosts a web server if enabled for thin clients The exacqVision Server software does not have a graphical user interface only the client software allows interaction A server can serve multiple simultaneous client connections within hardware limitations A client server combination simultaneously operates client and server software A loopback TCP IP address of 127 0 0 1 allows the client software to communicate with the server software on the same computer exacqVision servers are configured at the factory as a client server combination to provide a convenient initial configuration experience 10 Logging In All exacaVision servers are shipped with two operating system accounts 1 Username admin Password admin256 Privileges computer administrator NOTE Exacq recommends that the default passwords be changed by the operator and written and secured to prevent unauthorized access or modifications to the system As part of the initial exacqVision System configuration Exacq recommends that the operator configure a new user on the exacqVision Server with restricted p
56. ween the time zones is shown in parentheses The Client Time and Server Time options are visible if you are connected toa server in another time zone When your search is complete the camera names selected appear under the timeline with color coded recording bars representing recorded data A color legend for the recorded video bars is located below the Search Range area if you cannot see it click the horizontal bar between the video window and the search results and drag it up 56 Video Playback Wu To play back video complete a search as described in the previous section and complete the following steps 1 Selecta camera for video playback by clicking on camera name in the search results area To select multiple cameras for playback press and hold the Control key and then click each of the camera names To select a range of consecutive cameras press and hold the Shift key click the first camera name in the range and then click the final camera name in the range 2 Clickthe play button to start displaying video at the beginning of the timeline 3 To play video starting at another point on the timeline double click a recorded video bar in the appropriate location under the timeline Or you can click once on the recorded video bar and then click the Play button 4 The green progress bar shows how much of the total video has been downloaded The number of frames downloaded and the total number of fram
57. ystem log select the start and end date and select the type of messages you want to see from the Level drop down list and click Search All messages that meet the search criteria are listed To sort the list any of the column titles To view the system log with a text editor click Export and save the file Then you can open the file from the location where you saved it Maximum Days Storage determines the maximum number of days that information is maintained in the system log NOTE If you cannot see all the fields and buttons on the System Log tab drag the horizontal bar under the System Usage section up 45 Live Mode Overview Live Mode is the primary page for viewing live video Live Mode Icon This button runs the Live Made Layout Panel Select a video window layout Site Tree Browse exacqVision systems cameras PTZ cameras alarms audio inputs and more Navigation Pane Select a button to display cameras views and more on compatible systems Messages Read system messages and information about operating the system Click to cycle information Date and Time See the current date and time on the client computer Video Windows View video in the selected layout About exacqVision Client View information about the client software Show Help Open the user manual Hide Show Navigation Panel Expand or hide the tree Or press the F4 key Fullscreen Mode Enlarge the display by hiding the title

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