ePPOC Patient Information Centre User Manual
Contents
1. the user to e view a patient edit a patient e access medical history and detail e access the questionnaire related to this patient e delete the patient tt e archive the patient G Double clicking on the row of the table will take you to the medical history and detail for that patient ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG ebbO A7 electronic persistent pain outcomes collaboration Pa ge 7 Users can create a new patient by clicking on the Add a new patient button on the top right corner of the view screen Users at last can search and sort patients using the Patient list Header and the patient search bar 3 3 Creating a patient Clicking on the button on the top right hand corner of the view screen will open the patient details form which asks the user to enter the new patient s information Patient Details Patient Information Questionnaire items Urgency Select Please fill the patient details Section 1 Personal Information Patient Identifier 25541254 Title Mes Family name surname Doe Given name s Jane Gender Female Date of birth 1201 1958 Section 2 Residential Address Residential street City Suburb State Select Postcode Section 3 Contact Details Home phone Work phone Mobile phone Email jane doe uow edu au The patient details view is d2. ad hoc questionnaire 5 1 4 Questionnaire workflow bar In order to filter the questionnaires based on the current state in the workflow the questionnaire workflow bar offers 7 buttons that represent a status The number between parentheses shows how many questionnaires there are in each category For a more detailed explanation of the workflow for managing questionnaires please see the section Tracking and following up Questionnaires e All By default the user will see all questionnaires e Doit later Filters the questionnaire list so that it only displays questionnaires that are pending to be sent e Awaiting Response Filters the questionnaire list so that it only displays questionnaires that have been sent and are still active e Requires Follow up Filters the questionnaire list so that it only displays questionnaires that have been active longer than the pre defined follow up period These questionnaires could be sent again in order to increase response rates e Received Filters the questionnaire list so that it only displays questionnaires for which an answer has been received Received questionnaires require input from a clinician to be set as completed e Completed Filters the questionnaire list so that in only displays questionnaires for which an answer has been received and a clinician has completed the questionnaire e Not Received These questionnaires are now inactive as the patient has not answered before th
3. F Tite Patient Identifier Street IT Suburb E Home phone number E Work phone number E Mobile phone number Email 8 Feedback We are always working to make your experience as successful as possible with epiCentre If you have any feedback or specific requirement for the next version submit it by email at the following address eppoc uow edu au ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG
4. Weight in kg Which of the following best describes your current work status more than one may be ticked E Fulltime paid employment T Part time paid employment IT Retired E Unemployed due to pain IT Unemployed not pain related Home duties E On leave from work due to pain IT Studying e g school uni IT Voluntary work Retraining IT At work limited hours and or duties Does your pain affect the number of hours you are able to work or study Select Does your pain affect the type of work you are able todo Select Which statement best describes your pain tick one box only B Always present always the same intensity 5 Always present level of pain varies A Often present pain free periods last less than 6 hours CC Occasionally present pain occurs once to several times per day lasting up to an hour CC Rarely present pain occurs every few days or weeks ePPOC Patient Information Centre em User Manual Interface Version 1 5 1 ad h ST UNIVERSITY OF australian health services WOLLONGONG research institute ef fe o s ePPOC 3 TEL electronic persistent pain outcomes collaboration Pa g e 29 Reports Once a questionnaire has been answered to by the patient and the answer received by epiCentre the user will be able to read save or print the report of the questionnaire encompassing all the individual answers as well as some metadata such as the scores automatically computed Ex
5. data related to episode 1 ePPOC Patient Information Centre i User Manual Interface Version 1 5 ah Sr JM BEE WOLLONGONG l research institute PPOC e d ee electronic persistent pain outcomes collaboration Page 19 4 5 Pathways Pathways De Pathway action bar C gotat Pathway Start Group End Group End Pathway Lef e 0 Ca p ah naimaan iter 1A Concurrent 24 08 2013 6 11 2013 View pathway 4 5 1 Workflow The workflow for a pathway can be divided into e pathway start e group program start for concurrent pathways only e group program end only after a group program has been started e pathway end Clicking on an action button will allow the user to enter the mandatory data related to the action Pathway details may be edited by clicking on the pencil icon A pathway can be deleted only if no service event and no questionnaire have been attached Clicking on filter on the left of the pathway list will allow the user to filter the service event list 4 6 Service events Service Event Pathway Type Service Type Date Cancel Select Select Fitter Concurrent Pain management program group 24 08 2013 j f Concurrent Pain management program group 202013 Concurrent Pain management program group 4 09 2013 The service event panel is located on the right of the medical details panel and allows the user to add a new service event to any episode or pathway filter edit or delete a serv
6. e The Prefix Most users plan on having multiple set of data Defining a prefix will help you differentiate them by adding a particular prefix to each set The template for the name will be the following prefix_dataitem csv Where the prefix is the string of characters specified in this text box and data item is the name of the Level in the standard dataset e g Patient Episode Pathway Service Event or Questionnaire e The scope It is also possible to specify the scope of the extract Having the Scope checkbox ticked will let you precise the date range for your extraction e Standard custom extracts Standard extracts are the extracts sent to the ePPOC team they are meant to be de identified and as compact as possible For your projects you may want to include identifiers or fields not included in the ePPOC dataset such as the medication list In order to do so you will have to select custom extract and select the specific items you would like to add to the standard extract ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 41 Extract your to a file Folder CfePPOC Extract Prefix 2015 09 15 Scope Start date End date Custom extract O Standard extract Custom extract Patient tems F Select unselect all Given names
7. pain outcomes collaboration Page 31 A click on Add a questionnaire will let you pick the category of questionnaire you would like to create based on their availability For instance you will not be able to create 2 episode referral questionnaire but if no episode referral has been created you will have the opportunity to create a new one If the questionnaire you would like to create is not a questionnaire described by the ePPOC protocol you will be able to specify in more details the kind of questionnaire you want to create You will be able to choose among these categories e Episode Follow up 1 month e Episode Follow up 3 month e Episode Follow up 6 month e Episode Follow up 12 month e Other Selecting Other will let you specify some free text Clicking on Create will open the Add a questionnaire page helping you create a questionnaire on demand Refresh questionnaire specificity Pulling questionnaires from this page will not only allow pulling active questionnaires from the REDCap server but also expired and questionnaires for which no answer have been received yet Using this functionality is a good way to keep questionnaires alive even after their expiration date and allows the user to be able to ensure that data from the patient is never lost even if they answer after the deadline ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research i
8. research institute UNIVERSITY OF WOLLONGONG ePPOC i electronic persistent pain outcomes collaboration Page 9 e need for help with communication e indigenous origin of the patient Patient Notes At last on the Patient Details page the user will be able to add notes for that patient Patient Details Patient Information Questionnaire items Notes Read and write miscellaneous information about your patient Sent an email to the patient 27 06 2075 Nicolas Fenwick Came to the clinic anyway 27 06 2075 Nicolas Fenwick The patient was sick today Clicking on Cancel or pressing the escape key will close the patient details form without saving the data Clicking on Submit or pressing the enter key will first check data validity and for potential duplicate ePPOC Patient Information Centre stb em User Manual Interface Version 1 5 a h ST UNIVERSITY OF australian health services WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 10 7 Patient Duplicate Ska Potential duplicate This patient may already have a record in your database based on identical surname and date of birth The potential duplicate is listed below If the new patient is the same person as the duplicate please select the patient and click Duplicate otherwise click Ignore to create the new patient Nicolas FENWICK 123 Duplicate If your new patient has the same last nam
9. the table will provide information about the patient including l E Nicolas Fenwick e Patient Name e Patient Identifier fey Nicolas FENWICK 123 e Patient phone numbers home mobile and work Date of birth 0306 1958 e Email Phone home 0123456 Phone work 6543210 e Referral date Phone mobile 147258 email nfenwickiuow edu au Referral date 06 08 2015 ePPOC Patient Information Centre ale l User Manual Interface Version 1 5 aber UNIVERSITY OF australian health services WOLLONGONG d m research institute ePPOC 77 electronic persistent pain outcomes collaboration Page 33 In order to facilitate access to the patient information the user is able to click on that same column to open the patient questionnaire page for the patient to whom the questionnaire is assigned Colour code In order to save space questionnaire statuses are colour coded according to the following scale Do it later Awaiting Requires Received Completed Expired Response Follow up Double click to send your Double click to enter data Or Click on the arrow when you Double click to view the report You have filled the ofice use Your questionnaire has been questionnaire view the details have follwed your patent up or update the data only details Double click to created more than one morth view the report ago Use the offline tool to complete the questionnaire or the individual questionnaire page 5 3 Tracking and Following up Question
10. 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 21 5 Questionnaire Pages In epiCentre there are two pages for managing questionnaires The first Patient Questionnaires is used for viewing a list of questionnaires for a specific patient It is accessible from the Patient list or by clicking Browse Questionnaires when viewing a specific patient s Patient medical detail page The second Questionnaires is used for viewing all questionnaires for the facility These pages are very similar however there are slight differences in available functions which will be explained in the following sections 5 1 Patient questionnaires 5 1 1 Concepts The Patient Questionnaires page displays a list of questionnaires which belong to the patient selected Most of the features of this page are similar to the Questionnaires page description Nonetheless some actions such as the ability to create Ad hoc questionnaires or the process used to refresh questionnaires are specific to this page 5 1 2 Patient questionnaires page Questionnaires Back t tient List wmd A Patient description Nicolas FENWICK Delete zk Late DOR JAR a ra kd ef kg Questionnaires Requested Generated Completed Sent St Completed S I A Referral Email 6 08 2015 6 08 2015 6 08 2015 Sent Received M I wor
11. PPOC Patient Information Centre A em User Manual Interface Version 1 5 a h ST UNIVERSITY OF australian health services WOLLONGONG research institute ePPOC sis electronic persistent pain outcomes collaboration Page 36 A user cannot do anything until they are assigned a role 6 2 4 Adding anew role Select the user first in the list Then click on Add a new role and select the role you want the selected user to be assigned Role Details Role Details Role Administrator Facility All Facilities Once you have created a role for a user in a facility they will be able to log in to epiCentre for that facility and work with the data for that facility as appropriate to their role 6 3 Managing Facilities Managers and Administrator users will also be able to see the Facilities screen Most installations of epiCentre will only have one facility which is configured as part of the create database wizard described in the following section lt epiCentre a oR k Facility Settings Facility List Name identifier University of Wollongon PAEDS LOA University of Wollongong LOL The Facility screen looks much like the Patient screen with a list of facilities that currently exist Only an Administrator can create a new Facility by clicking the Create Facility button and ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health serv
12. applied according to the role type they have for that facility 6 2 Creating Users and Roles A user which has an Administrator or Manager role is able to create edit and delete users and user roles This works in a similar way to creating a Patient except it is a little simpler ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG WL ePPOC 32 electronic persistent pain outcomes collaboration Page 35 Facility Settings User List Add a new role First Name Last Name Email Username eppoc eppoc eppoc uow edu au eppoc Nicolas Fenwick nfenwick uow edu au nfenwick Facility Role Administrator Yo questionnaires 4 6 2 1 Creating a new user To create a User the administrator or manager will have to click on the button Add a new User opening the user manager page On the user manager page you will have to define e First name User Details e Lastname User Details e Username First Mame Jane e Email Last Name Blan e Password PS ibirkin amail com Click on Submit to validate your changes Possen Confirm Password 6 2 2 Updating an existing user A user can be updated by clicking on the pencil icon in front of his or her name 6 2 3 Deleting a user a Submit A user can be deleted if they do not have any role by clicking on the trashcan icon in front of their name e
13. athway details 4 3 Patient Description At the top of the page the patient description allows the user to easily access the patient s name MRN and date of birth navigate back to the patient list or browse the patient related questionnaires or when applicable delete a patient Print paper form 4 4 Episodes Filter 4 1 08 2014 2408 2013 6 11 2013 A Bi Delete episode G 2 1212 2013 1912 2013 Filter Information tooltip View Edit episode ePPOC Patient Information Centre gt User Manual Interface Version 1 5 ah Sr l SE UNIVERSITY OF research institute TI V Fs w P E ePPOC 3 electronic persistent pain outcomes collaboration Page 16 4 4 1 Workflow The workflow for an episode can be divided into three parts e episode creation at referral e episode start first appointment or assessment whichever comes first e episode end Three buttons in the episode action bar describe these steps of the workflow In order to prevent invalid data entering buttons are only enabled when the action they represent is enabled If the action is disabled the button will be greyed and a tooltip will be displayed when the mouse is held over it to give more information about why the action is prevented When enabled clicking on a button will allow the user to enter the mandatory data Episode end date Episode end mode Select i mnm Please specify end mode 4 4 2 Edit episode d
14. based on e the first name e the last name e the medical record number e atimeframe for their date of birth e atimeframe for the referral date e the urgency of the patient Low Moderate High e whether the patient is active or not e whether the patient has been deleted in the past Clicking on search will filter the list of patients and only display the patients that match the criteria entered Deleted patients will be displayed in light pink Archived patients will be displayed in light grey ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 14 3 7 2 Sorting By default the patient list sorted by ascending family name Clicking on the field names in the header of the patient list will change the sorting order Prio Patient Identifier Family Names Given Names Date Of Birth Referral Date Email I m Doe John 19 07 1963 jdoe12 telstr LJ 423 Fenwick Nicolas 3 06 1958 06 08 2015 nfenwick uo CI 423456 Blue Melissa 2 02 1956 LI 2222 Black ivan 2 12 1923 ivan black g LI 95941254 Doe Jane 12 01 1956 jane doe uo LI 987898 Brown John 1 11 1981 jbrown dodo 4 Patient medical details 4 1 Concepts Clicking on the stethoscope icon or double clicking on the patient line will open the patient related medical details page T
15. ch patient they belong to have not been deleted and are in scope ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF Pasi WOLLONGONG WS ePPOC electronic persistent pain outcomes collaboration Pa g e 40 e A questionnaire file lists all questionnaires which belong to a patient that have not been deleted and are in scope e A medication file lists all the medication attached to the questionnaires extracted The medication file is optional e A patient note file that lists all the notes written by clinicians and attached to the extracted patients The patient note file is optional An element is extracted if it belongs to or possesses an episode that has at least one Service event or questionnaire requested during the scope range A header on top of each file will help the user match each column with the data item in the dataset A new Extract button has been added to the header at the top of the application accessible from anywhere in the application it will open the new Extract data wizard Extract Ouestionnaires This wizard displayed underneath will require the user to fill the following fields e The Folder These files need to be stored on a hard drive The wizard will help you specify the location you want these files to be stored in by letting you enter the path or selecting it clicking on Browse
16. e action e Printing areport Clicking on the printer icon in the top bar will open a dialog box that will enable the user to print one or multiple pages of the questionnaire summary e Navigation Crystal report provides arrows to navigate between pages on the questionnaire summary Back to the first Previous page Ze Next nage ane Pale i d 1 fl M SL Last page 5 1 7 Features specific to the Patient Questionnaire page Some features are only available on the Patient Questionnaire page They are described below Ad hoc questionnaire creation Because a questionnaire is related to a patient this is the only page that will allow a user to create an ad hoc questionnaire since it must be linked to a particular patient Add a questionnaire Please select the kind of questionnaire you want to create Ad Hoc Outside of protocol k Please note that ad hoc questionnaire information is not currently included in the reports provided by ePPOC as they are not one of the standard questionnaire types referral pathway start or end review or post episode follow up You may however provide a reason for the collection of this questionnaire for your own information Other T Please describe this questionnaire Cancel ePPOC Patient Information Centre m l User Manual Interface Version 1 5 a h ST UNIVERSITY OF australian health services WOLLONGONG d research institute ePPOC 3 electronic persistent
17. e and date of birth as a patient that already exists in the database you will be asked to validate the creation of the patient Clicking on Ignore will create the patient and add it to the list Selecting the patient and clicking on Duplicate will not create a new patient but filter the patient list to only show the selected patient In both cases the patient will be displayed on the Patient List Data validation In epiCentre invalid data is reported in 3 ways e aclear error message is displayed on the form in red at the top of the form e the field itself is displayed in red ePPOC Patient Information Centre A e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF cy ePPOC electronic persistent pain outcomes collaboration e a tooltip will appear when the mouse is held over the field giving more details on the reason the data is invalid Patient Information Questionnaire items Please comect the following emors e The patient first name is mandatory and less than 32 characters long Section 1 Personal Information Patient Identifier Title Family name Surname Given name s Gender Date of birth 25541254 Mrs Doe Female 1201 1956 Page 11 Section 2 Residential Address Residential street City Suburb State Postcode Section 3 Contact Details Home phone Work phone Email Mobile phone ja
18. e predefined questionnaire deadline Answers will still be received when clicking on Refresh Questionnaire but only on that page not on the group questionnaire page see 5 2 5 1 5 Questionnaire list header The questionnaire list header helps the user to do advanced ordering based on e episode identifier e pathway identifier if applicable e pathway type if applicable ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ef fe oe ePPOC AC ee electronic persistent pain outcomes collaboration Page 24 e questionnaire category e questionnaire mode e requested date date of the first request for this questionnaire e generated date date of the generation of the questionnaire on REDCap e completion date date of the response from the patient e sent status the sent status will only be enabled if the workflow bar is set to the default state e completed status the completed status will only be enabled if the workflow bar is set to the default state 5 1 6 Questionnaire list Cancel Delete 1 Referral Email 6 08 2015 6 08 2015 6 08 2015 Sent Received 1 Ad Hoc test Email 18 08 2015 18 08 2015 19 08 2015 Sent Completed 1 Ad Hoc Post 18 08 2015 18 08 2015 Sent Awaiting Res Follow up The questionnaire list displays a list of questionnaires on the left and a list of actions on the right allowing the use
19. ePPOC Patient Information C a L r e User Manual User Interface Version 1 5 epiCentre ePPOC patient information centre or hsri UNIVERSITY OF Jess australian health services WOLLONGONG KA research institute ePPOC 3 electronic persistent pain outcomes collaboration Page 1 Contents ND ee veel te de RE 3 2 Bet e It 4 e R ne 6 SA ONE DE a TE E EE A EA A enter 6 Bie PURTA Ge EE E EE E 6 S E e ele En E 7 SZ DE e dn e TEE 12 2o Prap hd nrc ee E ETE 12 GEIER re 0 ee neon nara ee ee eee 12 Bae Searching tora 0 2 WIE IE E 12 S Su Cp WE ng LE 12 STL OE E 14 4 Patent medical details ssrisoesieiskinien inn Enn a a a e aai 14 Md le LA Ae Ee ee ER E 15 AS Patient DESCrIDUOM EEN 15 OA BOIS OG EE 15 E Geleet le TEE 16 AAD EditepisodedetalilS ssccscccccccsesesicisvcdsctcactencicnntccetedadtoasiakeoedaanieesbeanboescaanoadaesseaasteaneceddadse 16 44 3 Deleting an episode 18 EE Deg ge be ee ee eee 18 A e S greeter achat ne create nese A AE 19 Be rg a e TE 19 4 6 Service events ssssssssseresssseresesersssseessserossereressreressreesssetessssereseseresaseesssseesssseeeserereseseeesss 19 4 6 1 Creating a service event sssssssesssssrssreessrresserssrressrressrresreressrosreesssreesseessreesseeessee 20 4 6 2 Edit service event details 20 4 6 3 Deleting a service event 20 a Ze E a A Leg 20 ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST aust
20. ed outcomes in ePPOC can be collected via a variety of methods The purpose of this document is to equip you the user with the knowledge to use epiCentre for collecting and reviewing ePPOC data This section of the documentation is focused on explaining the pages and procedures for using epiCentre It assumes you understand the concepts in the previous sections ePPOC Data Set and Collection Protocol and Creating and Managing Questionnaires ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 32 electronic persistent pain outcomes collaboration Pa ge 4 2 Using epiCentre Per lie epiCentre s user interface can be divided into 3 parts Navigation menu bar ag ge View screen 00 epiCentre ePPOC patient information centre Workflow menu bar At the top a navigation menu bar will help the user navigate between the different views of epiCentre The navigation menu bar will depend on the role of the user Only Administrators and Managers will be able to access the Users page as well as the Facility page All users will be able to access the Patients page the Questionnaires page and the Settings page You can navigate quickly using keyboard shortcuts View screen page Keyboard shortcut Purpose Patients page Alt P Manage patients of the current facility Questio
21. etails The user is able to edit episode data if necessary clicking on the pencil icon This will open the episode details page ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 17 Episode information Questionnaire items Episode identifier Section 1 Referral Information Referral date 1 08 2013 Referral source General practitioner Nurse practitioner Please specify referral source ls this episode forthe management of Cancer pain Section 2 Episode Start Information Episode start date 24 08 2012 Episode start mode Single of multidisciplinary assess Section 3 Episode End Information Episode End Date 8 11 2013 Episode End Mode Did not complete treatment Please specify episode end mode Section 4 Compensation Information Compensation case Insurer Compensation case type Claim Number Please specify compensation case type Case Manager This page encompasses data from the workflow as well as compensation information Workflow information is only editable if the state of the episode allows For instance the episode end date can only be edited if the episode has already been ended via the action buttons The questionnaire items tab of the page will be automatically filled once the initial questionnaire is filled by
22. ge ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 325 electronic persistent pain outcomes collaboration Page 39 Version 1 4 Follow up Email Last Email Reminders Questionnaire Follow up Expiration Number of days before a questionnaire requires follow up 14 Number of days before a questionnaire expires 28 Textboxes will let the user define e The number of days between when the questionnaire is sent and when the patient needs to be followed up e The number of days between when the questionnaire is sent and when the questionnaire expires Please keep in mind that the number of days before a questionnaire requires follow up must be smaller than the number of days before it expires and a questionnaire cannot be active for more than 90days 7 Extracting your data The Data Extraction wizard will assist the user in the export of the outcomes stored in database The extract files consist in 5 standard and 2 optional Coma Separated Files CSV e A patient file will list all patients that have not been deleted and are in scope e Anepisode file will list all episodes which patient they belong to have not been deleted and are in scope e A pathway file will list all pathways which patient they belong to have not been deleted and are in scope e Aservice event file lists all service events whi
23. he patient medical details page includes information about the different medical events provided to the patient The user may create update and delete Episodes Pathways and Service Events through this interface ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG ePPOC 32 electronic persistent pain outcomes collaboration Page 15 4 2 Medical details page Questionnaires Back to patient List Patient description er Delete Nicolas FENWICK w Browse Questionnaires MRN 123456 DOB 15 02 1954 Delete Patient New Episode Start Episode End Episode a sae a mm Reset EpisodelD Referal Date Episode Stat Episode End Select S Select i l Fiter 1 1 08 2013 24 08 2013 6 11 2013 2 A Concurrent Pain management program group 24 08 2013 0 A i Eiter 2 12 12 2013 19 12 2013 Li A Concurrent Pain management program group 29 08 2013 LG A l Pain management program group 4 09 2013 O A I l l ee maa r e a i l S o Pathways Service event details l Start Pathway Ge Start Group End Group UE wem Add I Reset Pathway ID Type Start End l Fitter 1A Concurrent 24 08 2013 6 11 2013 LG Lei 18 08 2015 Nicolas Fenwick Es Ge ege LI Lei This patient is violent Ve E K Patient Notes P
24. here are 4 possible role types for a User Role They are listed below allowing with the capabilities and features Administrator o Create and Delete Facilities in the system o Create and Delete Users and User Roles for all Facilities and at all Role Levels i e an Administrator can create other users with Administrator role o Connects to the database with the role dbo and so will have the ability to run database update wizards when updates to epiCentre are released that require changes to database structure or content o Administrator role can only apply to All Facilities Manager o Modify the RedCap tokens for the Facility of which they are a Manager o Create and Delete Users and User Roles for the Facility of which they are a Manager at the levels of Manager User and Reader o Can add edit and delete Patients Episodes Pathways Service Events and Questionnaires for a Facility in which they have the role User o Can run reports Reader o Can read but NOT create edit or delete Patient Episode Pathway Service Events and Questionnaires for a Facility in which they have the role Reader The role types Manager User and Reader must apply to a specific Facility A user may have only one role for each Facility in the system When the user logs in they are asked to select a Facility The system will ensure they have a User Role for that Facility and their permissions will be
25. ic Persistent Pain Outcomes Collaboration ePPOC is a program which purpose is to provide outcomes based benchmark reporting for pain management clinics throughout Australasia It involves a development of a standardised dataset data collection protocol and regular submissions of de identified data for analysis and reporting As the software at the heart of ePPOC epiCentre provides an easy to use way of collecting data which conforms to the ePPOC dataset In the ePPOC dataset there are really two types of data collection clinician provided data and patient reported outcomes In order to create a flexible solution epiCentre is integrated with an online data collection tool called REDCap REDCap is written and maintained by Vanderbilt University in Tennessee USA and is an online survey tool REDCap is hosted on a web server in a secure data centre at University of Wollongong epiCentre is able to create instances of these questionnaires on the REDCap server and to automatically synchronise the data between REDCap and your hospitals epiCentre database This integration has been implemented in such a way that REDCap never stores or even sees any identifiable data about the patient The patient questionnaires are created in REDCap epiCentre and REDCap support the completion of these questionnaires by either the patients themselves or by clinical staff depending on the preference of each facility This means that in practice patient report
26. ice event ePPOC Patient Information Centre ap es E aber UNIVERSITY OF User Manual Interface Version 1 5 d San health service WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 20 4 6 1 Creating a service event Clicking on the button Add an event on the top right hand corner of the service event panel will open the service event detail form The user is then able to fill the details before submitting Clicking on Cancel closes the form without saving the new service event data Service Events Details Service Event Episode identifier Pathway identifier service event no Telehealth service events Date of Service Duration of service Hours Minutes 4 6 2 Edit service event details Clicking on the pencil icon opens the service event details form populated with the details of the event selected Clicking on Submit will update the service event after validation The Cancel button will close the form without saving the new data 4 6 3 Deleting a service event Clicking on the trashcan icon will delete the service event selected 4 7 Patient Notes Notes 18082015 Nicolas Fenwick This patient is violent Notes for patients will enable you to store any text you would like to record against the patient You will need to type the text and click on add The text will then be displayed underneath ePPOC Patient Information Centre e e User Manual Interface Version
27. ices research institute UNIVERSITY OF Pasi WOLLONGONG WS ePPOC 3 electronic persistent pain outcomes collaboration Page 37 entering the facility details To create a facility that is able to communicate with REDCap you will need a set of REDCap tokens provided by the ePPOC team at AHSRI If you enter any tokens on the Facility Edit screen epiCentre will attempt to validate them with REDCap and report errors if the tokens do not successfully validate 6 3 1 Editing Facility Settings Clicking on the pencil in front of the Facility Settings facility you are responsible for will General information open the Facility Settings page The Facility Name University of Wollongong Facility Setting page will let you Facility Identifier LOL specify Country Australia E Pediatric Service Your facility name Version 1 4 Version 1 0 initial Email Follow up Email Last Email Reminders The country in which your REDCap Adult Token hospital is based initial Adult Token DOSS75D86B3513C5384D6CE5855941DF m Whether your service is Follow up Adult Token 2D793D5DA8C614376ADC6AD246471F21 specifically a paediatric service Tokens for communication with REDCap Email text Reminders created by epiCentre In general you will not have to update the facility name the country the paediatric service or the token fields after epiCente is initially set up Updating emails epiCen
28. ionnaires as well as all the answers to previous questionnaires You will be able to access the report by clicking on Access in front of Report e Email address will show the email address of your patient if recorder Double clicking on the email address will open outlook and prepopulate the recipient of the email as well as the content e Email content The email content is editable but also customisable for all questionnaires If you want to know more about how to customise this email refer to the Facility Settings page Offline questionnaire interface Questionnaire can be filled by a clinician in epiCentre in the Update and complete the questionnaire form The form is split into o A header encompassing general information about the patient and the questionnaire such as the name of the patient and the completion date o A body containing tabs Each tab represents a section of the ePPOC questionnaire o A footer for the actions Here the user can either cancel his changes or validate them Before being saved the fields will be validated and errors messages will be displayed for each erroneous field ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 3 electronic persistent pain outcomes collaboration Page 28 a Update and complete the questionnaire Nicolas FENWICK gedeien Height in cm
29. ivided into two tabs Patient Information The patient details form includes the following mandatory information e Medical Record Number e family name e given name e gender e date of birth ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF Pasi WOLLONGONG WS ePPOC electronic persistent pain outcomes collaboration Page 8 It also includes contact details which are not mandatory but maybe useful to have in one place e street e city suburb e state e postcode e home phone number e work phone number e mobile phone number e email e urgency Questionnaire items Patient details also encompass data that will be populated automatically when the patient s response to an initial questionnaire is received Patient Information Questionnaire items Section A Other information These items will be auto filled from the patient questionnaire Country of bith Australia New Zealand Specific country of birth Require interpreter 2 Interpreter language Hearing or sight impaired Require help with communication Indigenous origin E Tores Strait Islander TT Aboriginal Questionnaire items encompass e country of birth e need for an interpreter e hearing or sight impairment ePPOC Patient Information Centre e o User Manual Interface Version 1 5 a h ST australian health services
30. kflow bar Ad Hoc test Email 18 08 2015 18 08 2015 19 08 2015 Sent Completed U I l N d Ad Hoc Post 18 08 2015 18 08 2015 Sent Awaiting Res d ah I l i l N Questionnaire list Show Hide archived d i Show deleted questionnaires ePPOC Patient Information Centre ale User Manual Interface Version 1 5 a h ST UNIVERSITY OF australian health services WOLLONGONG d research institute ePPOC 3 electronic persistent pain outcomes collaboration Page 22 5 1 3 Action bar Print questionnaires Clicking on Print Questionnaires opens a list of questionnaire which pdf file can be obtained For adult pain clinics you can select initial or follow up questionnaire which can then be printed by the user a Print your questionnaires lo Select the questionnaires you want to print and open the paper version Adult initial questionnaire Adult follow up questionnaire Refresh Questionnaire The refresh questionnaire button allows automatic synchronisation of the questionnaires list stored in epiCentre the standard process and the REDCap server Actually 4 actions are processed when clicking on the Refresh questionnaire button e Synchronisation of sent questionnaires with REDCap Clicking on Refresh Questionnaires actually pulls data from the REDCap database and allows epiCentre to receive data from the patient e Expiration of questionnaires Questionnaires are only active for a period of
31. n also sort the list based on the fields displayed in the Patient List header by clicking on the field by which they want to sort 3 7 1 Filtering PA Patient search textbox 4 Patient search mode Any part of Name or Patient ID X EE EE T A a PR l l First name Last name MRN i Date of birth after or on before Referral Date after or on before Urgency Select v Active Patients C Inactive Patients C Deleted Patients l l l l l l Patient filters ePPOC Patient Information Centre E e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF Pasi WOLLONGONG WS ePPOC 3 electronic persistent pain outcomes collaboration Page 13 1 Patient Search Box Parameters taken into account in order to search for a patient in the patient search box include e firstname e last name e medical record number e or ePPOC Patient ID The filtering will be performed based on the information entered in the patient search box The filter can either be a partial match or a search on the ePPOC Patient ID depending on the patient search mode selected on the top right of the form The search will be processed when the user clicks on the magnifier icon or when pressing the enter key and the focus is on the patient search textbox 2 Patient Filters Clicking on More Options will open the patient filter box The patient filter box allows you to search your patient
32. naires Technical limitations have forced us to introduce a deadline for all questionnaires to be returned by In order to improve the response rate we have also introduced a reminder for questionnaires that have been awaiting for a response for too long We called this status Requires Follow up Services have different policies when it comes to deadline For that reason we allow each service to define the number of day they allow before a questionnaire is considered as expired and the number of day after which they would like to be reminded to follow up a patient see 6 3 1 Questionnaire l l Questionnaire not answered Expired after deadline not answered after defined number of days Clinician Do It Later creates questionnaire Awaiting Only from patient questionnaire page Response Clinician Questionnaire Received completes Completed answered to l questionnaire ePPOC Patient Information Centre mim User Manual Interface Version 1 5 a h ST UNIVERSITY OF australian health services WOLLONGONG research institute ePPOC electronic persistent pain outcomes collaboration Pa g e 34 6 Managing Users and Facilities 6 1 Application Level Security epiCentre has a simple application security model Every user who accesses the system must have a username and password They must also be granted a User Role A User Role may belong to a specific Facility or All Facilities T
33. ne doe uow edu au ePPOC Patient Information Centre User Manual Interface Version 1 5 UNIVERSITY OF WOLLONGONG antes i ahsri australian health services research institute ef fe oe ePPOC AC ee electronic persistent pain outcomes collaboration Page 12 3 4 Editing a patient Clicking on the pencil icon will allow the user to edit a patient The Patient Details view will be opened prepopulated with the patient s data The user will then be able to edit any field When clicking on Submit or pressing enter the validity of the data will first be checked before being updated Pressing Cancel or the escape key will close the form without updating the data 3 5 Deleting a patient Clicking on the trash can will delete a patient Deleted patient will be hidden from the list of patient and won t be extracted Deleted patients appear in light pink and can always be recovered by clicking on the trash can again 3 6 Archiving a patient Archiving a patient will hide it from the display without deleting it from the system Archiving a patient will also remove his episodes pathways service events and questionnaires from the display without deleting them from the system enabling the user to restore the patient if necessary Archived patients are included in the extracts 3 7 Searching for a patient Finding a patient is facilitated by the patient search bar which will filter the list of patients The user ca
34. nnaires Manage questionnaires page Users page Manage users in the system or the facility Facility Settings Alt F Manage facilities in the system page Settings page Alt S Manage the user s settings Proxy Settings Page Alt X Allows to change the Windows password Db Debugging tool Alt Y Allows to change settings in database ePPOC Patient Information Centre E User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 5 The workflow menu bar displayed at the bottom of the screen provides information related to the current state of the workflow such as The total number of questionnaires in the system The number of questionnaires which are to be sent later Dot it later The number of questionnaires which have been sent and not answered yet Awaiting Response The number of questionnaires which have been sent and require follow up Requires Follow up The number of questionnaires for which an answer has been received but require a clinician to complete them Received The number of questionnaires for which an answer has been received and a clinician has completed Completed The number of questionnaire that have expired Not Received In the middle the view screen is the main frame where the content of the pages is displayed The pages displayed will help y
35. nstitute UNIVERSITY OF CH WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 32 5 2 Questionnaires 5 2 1 Concepts Like the Patient Questionnaire page the Questionnaires page shows a list of questionnaires and allows a list of questionnaire related actions The difference is that the questionnaire page displays all questionnaires for all patients stored in epiCentre 5 2 2 Questionnaire page sa Seal mo Print Questionnaires x Refresh Questionnaires Patient Category Mode Requested Created Completed Com Nicolas Fenwick Referral Email 6 08 2015 6 08 2015 6 08 2015 tt Nicolas Fenwick Ad Hoc test Email 18 08 2015 18 08 2015 19 08 2015 tt Nicolas Fenwick Ad Hoc Post 18 08 2015 18 08 2015 X d i F Nicolas Fenwick Ad Hoc Post 18 08 2015 20 08 2015 im tt From the Questionnaires page users are able to print paper versions of both the initial and follow up questionnaires Clicking on Refresh Questionnaires will enable the user to synchronise the questionnaire list with REDCap as well as updating the status of the questionnaires if necessary This is the page which should usually be used for following up questionnaires as described in the section Tracking and following up Questionnaires as it shows questionnaires for all patients in the system 5 2 3 Features specific to the Questionnaires page Patient Details Hovering the first column of
36. ou manage your own workflow or your facility and user settings and will be described in the next following sections ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 3 electronic persistent pain outcomes collaboration Page 6 3 Patients 3 1 Concepts epiCentre s core functionality is organised around the patients Creating and searching for a patient has been made as easy as possible in epiCentre in order to provide fast and intuitive access to relevant data epiCentre enables you to create edit or delete patients epiCentre also allows you to access details on the medical path of your patient and details on the questionnaire that have been filled 3 2 Patient page Patient list header Create new patient lt epiCentre Erza Patients Patient List Patient search bar 7 e Any part of Name or Daten ID sl Prio Patient identifier Family Names Given Names Date Or r Referral Date Pm COO O O O I l SEL AEE SE Jonn onge jdoet2 telstracom e 7 a A oI HI 123 Fenwick Nicolas 3 06 1958 06 08 2015 nfenwick uow edu au l l I 123456 Blue Melissa 2 02 1956 i l H 2222 Black Ivan 2 12 1923 lvan black gmail com I Can 1 987898 Brown John 1 11 1981 jbrown dodo com l en Wm A AE 3 Patient list Each row in the patient list represents a patient Icons on the right hand side of the table allow
37. owed up in order to increase response rate Clicking on the arrow icon will let you mark the questionnaire as followed up View the questionnaire Manager Double clicking on a created questionnaire will open the questionnaire manager The questionnaire manager will allow you to easily complete the questionnaire or generate an email to be sent to your patient Questionnaire manager Patient details 123 Nicolas FENWICK Questionnaire Ad Hoc Questionnaire category Patient Online Access Oline Access Questionnaire access Repot View Address nfenwick uowedu a email address Dear Nicolas FENWICK As a patient of our pain service it s important that we continue to monitor your pain and check your progress To help us do this we ask that you complete this follow up questionnaire by clicking on the link below The questionnaire contains questions about you your pain and how itis currently affecting you Please answer all the questions The information you provide helps us to keep track of your pain and assess whether or not you are benefiting from the treatment Collecting this information now means that when you attend the pain clinic we have more time to address your individual situation and discuss your progress and treatment email content Please open the questionnaire in your web browser by clicking the link below If the link does not work try copying the link below into your web browser Copy to clipboard e Patient De
38. porting report Printing report Report navigation Nicolas FENWICK Gage EE S N PatientID 123 Mobile 147258 eee 03 06 1958 Emait nfenwick uow edu au Pain Service Notstated Home 0123456 Questionnaire Summary E a Work 6543210 Pathway Total Page No 10 Zoom Factor 100 e Exporting a report Report main view A report can be exported to pdf by clicking on the Save Report button on the top of the screen This action will open a folder explorer amp Save As n e ZS Search QA D Organize v New folder Fr Favorites Documents library BR Desktop QA BB Downloads G3 Recent Places A 1 0 0 Date modified 6 08 2013 10 59 AM Arrange by Folder v Libraries 1 0 1 Date modified 6 08 2013 10 59 AM E Documents RB Py Music A 1 0 2 Date modified 6 08 2013 10 59 AM Pictures Videos P Computer amp Local Disk C Home H Sg Shares S SCH KI el J File name In order to save the file as a pdf the user needs to select the folder he wants the file to be saved to The user will then to enter the file name followed by pdf Clicking on Save will export the report to the selected folder ePPOC Patient Information Centre A och em User Manual Interface Version 1 5 1 a hsr l SE UNIVERSITY OF research institute ePPOC electronic persistent pain outcomes collaboration Page 30 Clicking on Export record on left of the top bar will result in the sam
39. r to cancel delete a questionnaire or follow up a questionnaire Double clicking on the questionnaire line will open e The questionnaire manager page if the questionnaire has been sent e The questionnaire creation page if the questionnaire has not been sent yet Ad Hoc questionnaires are questionnaires that are requested on demand They are not included in the ePPOC reports Although in order for them to make sense for the carer team it is now possible to define a short description Hovering the mouse over the Ad Hoc category will display an editable text box Clicking on the Ad Hoc category will pin the box on to the page and let you edit the short reason before clicking on Submit Submit Please provide a short reason test ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF cy WOLLONGONG ePPOC is electronic persistent pain outcomes collaboration Page 25 Create a questionnaire Double clicking on a questionnaire that appears as Do it later will open the questionnaire creation page Users will have to select the Questionnaire Mode Email Post In Clinic Phone and click on Create Now Questionnaire The Last Questionnaire panel will help the user decide if the questionnaire should be created now later or never The Last Questionnaire panel will provide information on the previous questionnaire
40. ralian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 3 electronic persistent pain outcomes collaboration Page 2 5 Questionnaire PageS sssesssserssreessrresrerssrresreeessreesreessreesrerosseresserosreosseeesreessseessrresseeeereesse 21 DL Ge Tage UE de tin EE 21 aek E ene P S E E E EE 21 5 1 2 Patient questionnaires D ge 21 Dado AWON E 22 51414 Questionnaire workflow Eet 23 SEN BC Q estionnairelist headel E 23 S16 CSS TON AIS INS EE 24 5 1 7 Features specific to the Patient Questionnaire page 30 DEENEN beet ER LA ene EE ER B22 EISE eege ER 5 2 3 Features specific to the Questionnaires page 32 5 3 Tracking and Following up Ouestionnalres EE 33 6 Managing Users lee e kresen Erts kvedind d tiven A KONENE CEaRa 34 6 1 Application Level Security 34 62 Creating Users ANd Roles AA 34 624 Creating a NEW USET gan ee nN E EE rere 35 6 2 2 Updating an existing USer ake ee eee ee ee ee ee 35 G29 ege RE E 35 6 2 4 Adding anewrole 36 Go ET EA e EE 36 eher 37 7 Extracting your data E 39 6 e ett EE 41 ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF CH WOLLONGONG ePPOC 32 electronic persistent pain outcomes collaboration Page 3 1 Introduction Welcome to epiCentre epiCentre is the software for entering and managing data relating to ePPOC the electron
41. s sent or completed and give advice based on the standard protocol The user will then be able to create now Schedule for later or decide never to send the questionnaire The user will also have to select for information only a mode of delivery of the questionnaire Add a Questionnaire Questionnaire Creation This action will create an ad hoc questionnaire Last Questionnaires Last questionnaire completed 19 08 2015 Info We are stil waiting on an answer from this patientto a previous questionnaire Last questionnaire requested 18 08 2015 Proceeding will delete that questionnaire Note sent Status Sent A previous questionnaire was completed less ihan 6 months ago Sending a new ramplatad Caty Awaiting questionnaire is optional but not required PER Response under fhe ePPOC protocol Questionnaire Mode How do you wantto send your questionnaire Select Deleting a questionnaire Clicking on the trashcan icon will delete a questionnaire Deleted questionnaires can be restored and appear in light pink ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF cy WOLLONGONG W ePPOC is electronic persistent pain outcomes collaboration Page 26 Follow up questionnaires epiCentre will remind you that a questionnaire has been awaiting response for a certain period of time and that the patient may need to be foll
42. tails The questionnaire manager will let you know the name and patient identifier of the patient whom the questionnaire has been created for e Questionnaire Category The questionnaire category will let you know which kind of questionnaire has been created o Episode Referral o Pathway Start o Group Program Start in a concurrent pathway o Pathway Review o Group Program end in a concurrent pathway ePPOC Patient Information Centre ale User Manual Interface Version 1 5 1 a h sr australian health services research institute UNIVERSITY OF ePPOC electronic persistent pain outcomes collaboration Page 27 o Pathway End o Episode Follow up o Ad Hoc Questionnaire e Questionnaire access will let you access 3 different interfaces to review or complete the questionnaire o Online questionnaire is the questionnaire that can be opened in your web browser In fact clicking on Access will open the online questionnaire page on your web browser Clicking on Copy will copy the internet address to your clipboard and let you paste it in a document or an email using Ctrl V o Offline questionnaires are the name for the questionnaires inside epiCentre You do not need to have access to the internet to access these questionnaires Clicking on Access will open the interface detailed in the Offline questionnaire interface paragraph of this documentation o Reports are generated based on the answer to the quest
43. the patient and contains information relating to e the pain duration of the patient for that episode e the cause of the pain e other comorbidities ePPOC Patient Information Centre e o User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG ePPOC electronic persistent pain outcomes collaboration Page 18 Episode information Questionnaire items Section 5 Other Information These items will be auto filled from the patient questionnaire Pain duration Select Cause of pain Select If other please specify Il Heart disease E Ulcer or stomach disease IT Anaemia or other blood ICT Diabetes IT High blood pressure E Kidney disease E Ostecsthritis degenerative IT Cancer E Lung disease E Depression Anxiety E Rheumatoid arthritis E Stroke or neurological condition E Other medical problem s If other medical problem s please specify 4 4 3 Deleting an episode t An episode can be deleted clicking on the trashcan This action is only available if no questionnaire or pathway has been attached to this episode 4 4 4 Filtering grids The grids can be filtered using the filter button on the left of the episode list Clicking on reset removes the filter For instance if you are looking for all the pathways and services that happened during the episode 1 a click on the filter link for the episode 1 will update all the grids showing only
44. time This period of time can be defined by each clinic The default setting is 4 weeks You will also be reminded that a questionnaire has been issued and is awaiting response after a customisable period of time The default period of time is 2 weeks Clicking on Refresh questionnaires will cause questionnaires to expire if a response has not been received after the expiration deadline e Pathway review questionnaires creation If a pathway is more than 6 months old a pathway review questionnaire will automatically be generated and added to the list of required questionnaires The clinician will then be free to send them cancel them or approve them to be sent ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF WOLLONGONG CH ePPOC electronic persistent pain outcomes collaboration Page 23 e Episode follow up questionnaires creation The protocol stipulates that a follow up questionnaire should be created three months after an episode is finished Clicking Refresh questionnaires will generate these questionnaires for episode that ended 3 months ago and place them in the queue of required questionnaires Add a questionnaire A user may want to send an ad hoc questionnaire to a patient Clicking on Add a questionnaire will open the questionnaire generation form described in 5 1 7 and enable the user to send an
45. ting this information now will mean that when you attend our pain clinic more time tem p ate fo rt hi S emai l You can be spent discussing your pain problems planning solutions and treating your pain can ty pe your text and add 3 Please open the questionnaire in your web browser by clicking the link below If the link does not work try copying the link below into your web browser different dynamic fields Questionnaire ink This link is unique to you and should not be forwarded to others e Patient First Name Thank you for taking the time to complete the questionnaire Your participation in this process is e Patient Last Name important e Patient Questionnaire Link X clicking on the right button under the text box or adding the appropriate label You can do so either by e PatientFirstName will be automatically changed to your patient s first name e PatientLastName will be automatically changed to your patient s last name e QuestionnaireLink will be automatically changed to display the link to the online questionnaire Updating reminders Reminders are a great way to keep track of where each patient is up to in terms of questionnaire completion So far there are only 2 different reminders explained in 5 3 Tracking and following up questionnaires The number of days for each of these reminders is customisable To do so the user will click on Reminders in the tab of the Facility Settings pa
46. tre creates 3 different emails that can then be sent using the questionnaire manager see 5 1 6 The initial email is the email generated when a referral questionnaire is sent It is meant to introduce the questionnaire and explaining the reason a questionnaire is issued The last questionnaire email is meant to be sent when the last questionnaire is sent to the patient ePPOC Patient Information Centre e e User Manual Interface Version 1 5 a h ST australian health services research institute UNIVERSITY OF cy WOLLONGONG W ePPOC electronic persistent pain outcomes collaboration Pa g e 38 All other questionnaires are sent with the follow up email These questionnaires are all customisable and you can do so using the same method Clicking on the name of the Initial Email email you wou ld like to Dear PatientFirstName PatientLastName customise in the tab of the You have been referred to our service for the management of your pain To enable us to understand your pain experience and properly assess your needs we ask you to please click Facil ity Setting 5 page will on fe link below and complete the attached questionnaire This questionnaire contains questions about you your pain and how it affects you Please answer all the questions The information et you e d it t h e current you provide will help us to better assess your condition and develop the best possible treatment for you Collec
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