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1. 5 Click on the open button and the window will disappear 6 Repeat steps 3 through 5 to prepare more files to be uploaded 7 When the list is full or you have no more files to upload click on Upload You will be brought back to the FILE MANAGER in the directory you have uploaded the files to NOTE If the upload was successful the following will appear except filename extension will be the name of the file s you have uploaded Upload Status filename extension filename extension upload succeeded Troubleshooting If files are not getting uploaded check the overwrite existing files box Note this will replace files even if they are newer than the files you are uploading Renaming files Overview 53 cPanel User Manual Often changing the name of a file is a necessary adjustment to certain parts of a website A file s name can be changed by using the Rename File function in the File Manager Steps 1 To access the FILE MANAGER click on the S icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file you wish to rename 3 Click on the words Rename File on the right hand side of the screen Show File Delete File Edit File Change Permissions Rename File Copy File Move File 4 Type the new name for the file in the blank field next to the button marked Rename 5 When finished typing the new name of the file click on the button marked Rename NOTE If
2. OVCIVICW een 126 SILS oe EAN AEA 126 Troubleshooting iernare A A A aan 127 MYSQL Daaba rer ee ee A ee 129 MySQL Databases 222244400000444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 129 OYENIEW ios 129 Adding MySQL access hosts 222444440snnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 130 OVGIVIOW Sera ah fh na An ne mena nats 130 SLE OLERE ee A 130 Trouble Ilo aaa eee 131 Creating a MySQL database icono lili 131 OM ias 131 O A iS ana Era 131 Troublesh601n8 u een 131 Creating a MYSQL User un Srila arena 132 OYEIVIEW ae eg nee 132 IS A os 132 Trouble Ac ara ri a ita 132 Grant a user s permissions to a MySQL database oooonnocccccconoccccccnnnannnononnns 132 A A 132 IS 12 0 EBPORSDDEDETHSETREBEHEEREUBEISERENEEHEEEFBUHNELENHEHSSEREBENELTHUBEHNERESBENBEERBEHNETESSTHSLEREEEHTENS 133 Tr ublesh6ollng nnie 133 POPNIVACITIA zeit 133 OVGIVIGW NN RS tee aa a te 133 noe OS ROR oe ee ee ee EES SEO ee ee ae ere eae 134 Troubleshooting etica daa dno aan a 134 Removing amp MySOL database 4 22 see 134 OVERVIEW a fee 134 SIEB IR RR RR 134 TROUBIGS MOO TAGS sa een main 134 Removing a MySQL User se ee een 135 OVGIVICWE ositos 135 DIEBE ae een rennen 135 NEIWOLK Tools rn ee ee Se ee secs 137 NetWork TOOS nennen ae 137 OVERVIEW SAH Be ae a a re en ae nn a EEE Be 137 Domain Lookup tosco 137 OYEIVIEW ES 137 SIL OL EANET A Aide ceietpalttd etic tagubesd tial tien 138 TOUS MM A oem retin sees
3. Selecting a larger key size will make the key more secure 4 Click on Generate Key to generate the new public key Troubleshooting The key generator takes some time Please be patient Removing GnuPG keys Overview GnuPG is a publicly available encryption scheme that uses the public key approach With GnuPG messages are encrypted using a public key however they can only be decrypted by a private key which is retained by the intended recipient of the message Your public key is the key that a message is encrypted with A matching private key is used to decode the message Steps 122 Manage OpenPGP Keys m 1 To access the Manage OpenPGP Keys Menu click on the a icon above the words Manage OpenPGP Keys on the main screen of your cPanel interface 2 To remove a key click on next to the key you wish to remove 123 Mime Types Mime Types Overview Mime types tell browsers how to handle specific extensions For example the text html mime type equates to htm html and shtml extensions on most servers and this tells your browser to interpret all files with those extensions as HTML files You can alter or add new mime types specifically for your site note that you can not alter the system defined mime type values MIME types are often used to handle new technologies as they appear When WAP technology first appeared no one had these extensions set up on their server With mime types however you
4. Apache Handlers Overview Apache handlers allow you to control what Apache will do with certain file types When Apache sees a file it has an action built in for that file type and will perform that action If you wish Apache to do a different action you will need to make a handler to tell Apache to perform that action For example if you use a file type that requires a special service to run it such as a movie file mpg that you wish to run through a specific streaming server you need to tell Apache to treat these files differently Arama To access the Apache Handlers click on the icon above the words Apache Handlers on the main screen of your cPanel interface The Apache Handlers menu in the X2 theme appears as follows Frtencinn s Handler De He licor Defined Handlers System Detined landlers gt pl cala crip AM ma pres To Dack Adding apache handlers Overview Apache handlers allow you to control what Apache will do with certain file types When Apache sees a file it has an action built in for that file type and will perform that action If you wish Apache to do a different action you will need to 11 cPanel User Manual make a handler to tell Apache to perform that action For example if you use a file type that requires a special service to run it such as a movie file mpg that you wish to run through a specific streaming server you need to tell Apache to treat these files diff
5. Block 93 Block 93 Bmp 87 boxtrapper 111 112 113 114 115 116 117 Boxtrapper lists 114 BoxTrapper menu enter 112 113 114 115 116 117 BoxTrapper menu 112 BoxTrapper menu 113 BoxTrapper menu 114 BoxTrapper menu 115 BoxTrapper menu 116 BoxTrapper menu 117 BoxTrapper Messages Menu 115 Boxtrapper queue 117 BoxTrapper Spam Trap 112 113 114 115 116 117 Bulletin Board 23 Bytes 43 C Cart 9 Category 167 cgi 25 27 CGI Center 25 26 27 28 CGI scripts 25 27 Cgi bin randhtml cgi 26 Change Language 33 Change Password 145 Change Permissions 60 changing directories 51 chat 35 chatroom 35 147 Chatroom Menu 35 196 Choose 52 Choose button 20 Chown Starting 65 68 Chown 65 Chown 68 Chowning Content 65 68 ClamAV 183 Cleanup Old Extensions 67 Click on Add 93 Clicking file s 55 Clicking 55 Clicking 91 Cmd 26 Command 38 39 Comments 167 Conatins subdomain 6 Conatins 6 Configure 110 Configure Settings 113 Confirmation messages 115 Containing file s 50 Containing 50 Contents 50 56 Convert 87 Convert Image Format 87 Copy HTML 28 Copy 28 Copy File function 59 copying files 59 Country 167 CPanel BoxTrapper 111 112 113 CPanel CGI Center 25 CPanel FILE MANAGER 49 CPanel password 31 CPanel user 103 CPanel username 27 Create New File 58 Create Modify 105 Created DNS 141 creating files 58 cron 37 38 39 40 cron jobs 37 38 39 40 Cron Jobs Menu 37 38 39 40 Cron Manager 39 40 crontab
6. If you no longer wish to deny access to a specific IP address you can use the IP Deny Manager to allow access to that IP address Steps 1 To access the IP Deny Manager click on the TA icon above the words P Deny Manager on the main screen of your cPanel interface 2 Use the drop box next to Remove to select the ip that you wish to allow access to 3 Click on Remove NOTE The following will appear except 1 2 3 4 will be the IP address you have selected IP Deny Manager The IP address 1 2 3 4 will now be able to access your site Troubleshooting Make sure that the IP is removed from the list below Current IP addresses being blocked or else it will still be denied access 95 Leech Protect Overview Leech Protect allows you to prevent users from publicly posting their password to a restricted area of your site It also can prevent people from attempting to guess a user s password through repeated guesses Steps 1 To access the Leech Protect Menu click on the 6 icon above the words Leech Protect on the main screen of your cPanel interface 2 Navigate to the folder you wish to protect and click on its name 3 Enter the number of times a user may login to this folder during a 2 hour period in the box next to Number of logins per username Allowed in a 2 hour period 4 Enter the web address of a site you wish to send users to who violate the maximum number of logins allowed next to Url to redirect leech users to
7. Interchange Shopping Cart Overview The Interchange Shopping Cart is a fully featured shopping cart that can be installed with the click of a button The product is fully documented at the Interchange site please refer to the Interchange web site if you have any questions about using the shopping cart Steps 1 To access the Interchange Menu click on the icon above the words Interchange Shopping Cart on the main screen of your cPanel interface 2 Click on Click here to access and install Interchange to install the cart 3 Login to the cart as soon as possible and change your password Troubleshooting Information about logging in modifying updating and more can be found at the Interchange website 91 Ip deny manager IP deny manager Overview The IP Deny Manager allows you to prevent an IP address domain name or block of IP addresses from accessing your web site If someone is using a lot of your bandwidth posting malicious content or should not be allowed to access your site for another reason you can preventing them from doing so in the IP Deny Manager E To access the IP Deny Manager click on the a icon above the words P Deny Manager on the main screen of your cPanel interface The IP Deny Manager appears as follows in the X2 theme TP Neny Manager Ims Feature vill allem yo to block a range of IP sdcresses to bras rant chem from accessing your site You con also antar a fully tp tee iver alii me
8. mail bandwidth usage and may include FTP bandwidth usage if your system administrator has enabled FTP bandwidth logging Steps 1 To access the Web FTP Stats Menu click on the m icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Click on Bandwidth 3 To view the bandwidth usage for all different types of transfers HTTP SMTP POP etc click on your domain name which is in this color Error log Overview This function will display the last 300 errors for your site This can be very useful for determining what links are broken on your site or what files do not exist that should Checking this log frequently can help keep your site running smoothly 188 Web FTP stats Steps 1 To access the Web FTP Stats Menu click on the pl icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Click on Error Log 189 Web Host Manager Overview If the cPanel account that you are logged into is also a reseller account you can access your reseller Web Host Manager interface from your cPanel interface To access your reseller Web Host Manager interface click on the 2 icon above the words Web Host Manager on the main screen of your cPanel interface A new browser window will appear containing your reseller Web Host Manager interface 191 Accessing web mail Overview You can use the Mail Menu to access one of the three web mail programs included in c
9. 101 Add Autoresponder 105 Add Db 131 150 Add Domain 6 141 Add Filter 107 Add Forwarder 108 Add Host 130 Add Key 121 Add Modify 145 Add Remove Accounts 101 103 addon 5 6 7 Addon Domain Maintenance menu 5 6 7 Addon domain points 7 addon domains 5 6 7 Address 118 Admin Pass 23 Admin Password 9 Admin User 9 23 Administrator s Enter 9 Place 23 Administrator s 9 Administrator s 23 Administrator s username 9 Advanced 39 40 Advanced mode 39 40 Agora Shopping Cart 9 Alias Downloading 19 Alias 19 All unrouted e mail cpdocs com 104 All unrouted e mail 104 Allow 77 82 Allow prevent ignore wish 114 Allow prevent ignore 114 An online 165 analog 179 185 187 Analog produces 185 Analog shows 185 anonymous FTP 73 76 77 78 Anonymous FTP message 78 apache 11 12 125 Apache Handlers 11 12 Apache Handlers menu 11 Apache sees file 11 Apache sees 11 Apache sees 11 Archive Logs 159 Autoresponder created 105 enter 105 Autoresponder 105 Autoresponder Created 105 autoresponders 105 Autoresponse subject 105 wish 105 Autoresponse 105 Autoresponses 105 B Back FILE MANAGER 52 Back 52 Backup Restoring 20 Backup 15 16 17 18 19 Backup 20 Backup Destination 16 Backup Menu use 17 20 195 cPanel User Manual Backup Menu 15 16 Backup Menu 17 Backup Menu 18 Backup Menu 18 Backup Menu 19 Backup Menu 20 bandwidth 81 82 93 185 188 Bind 141 Black white ignore 114 Blackhole 104 Block IP 93
10. 138 Trace Ole oa A ie he A ee 138 OVEEVIC Weve ecc 138 SOMO OG er es hie ok oa a al hoe cash alae e lana Se 138 Parked domains BERSNERUNEENRPERSURBNERTAEERNERSSERESERTSLEUSEETSEENSERTEERUSERASERSEESSEHUSERTSCEUNERISEENSENE 141 Parked DOMAINS scales ashe neces fia E N 141 OWORVIOW ean an ea eaa a aa ea ea 141 Table Of Contents Adding parked domains 2444400000n44nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 141 a tet edpieteuddesodtoes 142 A 142 TOUS A A EE hl Rte 142 Removing parked domains 244400s0ssnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 143 COV GIVICW sores eect tio 143 Cn 143 Password Protect DISCO OS NN 145 A eee E A REE CN O 145 O 145 TroubleshoO lA it iii iia 145 PHD MY CAL ni id 147 OVEIVIEW oo saree se cata er arn ne er ae aN ei ecm aoe ted 147 A sles te as turd coe ds ase add ears ee rennen 147 Troubleshooting Sei aare iodo 147 PostgreSQL Databases icccics sesctcceetelnpeieiesess a id 149 PostgreSQL Databases cccccccnonocccccnnccccnnnnonancncnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannncnnn 149 OVEIVIEW recs catia tee ete piece se Ses and seers es Sed aes ne falda ferne niet 149 Creating a PostgresQL database sun se een 150 OVERVIEW caer ee a a ee ae ee ee ee 150 O 150 Trouble noO lianas 151 Creating a PostgreSQL user ocooccccnonocccccnccccncnnnonancncnnnnnnnnnnnnnnnnnncnnnnnnnnnnnnnnns 151 OI n A Ran na 151 O SOE ee ee ee ae ere ee 151 Troubleshooting sinees
11. 2 Rhede bce nt 166 Search Engine Submit rasen een 167 OVERVIEW ee ee esse E 167 LE nr ea a a ae re a OE N Be ee N a tee ere ere ee 167 TOUS OO ds 168 SSH Shel access ninne sia tatelietel i teat tat etal et et ety 169 VCE iia 169 A Rn RINDE aa 169 Troubleshooting ve ee ee ee O 169 SoL Manager csp OO 171 OVEINIEW Eee 171 Statistics Software Configuration 2424444040nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 173 OS Ban N Re E Re 173 A A A ESEESE E E E 173 SUD MANS na fito 175 Subdomains anita dd 175 OVETVICW DBRBSERESCEESERPEIRESEANERE REUSEENEESERESCEESEERCEERSERCRERSEERFERUSERRRERERTEEESEENERERES 175 Adding SUDAN ANS ii A A A 175 OMC Wisconsin 176 IS 120 A o neuARAT TOR 176 Troublesh68tllnge ans tddi 177 RemoViNa SUDAO MAIS cios ie 177 A eid teid tases sidcaegs 177 EE Sn susanne nennen nn 177 Troubleshooting re ee a ek 178 SUbdomam SEALS ca 179 OI O 179 A A ante hcnteaats 179 Submit a SUPP TLREAHEST AA 181 OVEIVIEW ee irre 181 xii Table Of Contents BIEBS ae a eb ee 181 WAFERS SCAN O A ROA 183 COVE IIOW suena Aa 183 IS A A A E Ot Ar Concer a RT cea 183 WED ETE Stalin ds 185 WebFTP Salsa is 185 EIA A A ani tan REN RN 185 PUN AOC A os a nan cia anna 185 METIS ER EN EN E A ET NN 186 O A 186 WEeB llzer a ios 186 OWEN A o 186 SIEDS Een ana A oe ee aca a A omnia ote 186 Subdomain StatS occccccconnccnccoooncnnncnnnnnnnnnonononnnonononnnnnnnnnnnnnnnnnnrnnnnnnnrnnnnannnons 187 VET WIC Maa 187 SIE
12. 37 38 39 40 Current 5 Current directory 51 Current Folder 51 Current IP 94 Current Parked Domains 141 Current Sub Domains 175 D Daily 17 Db 131 132 150 152 Default Reset 115 Default 115 default email 104 Default email address 104 Delete Existing 55 Delete 12 Delete 55 Delete 126 Delete 177 Delete Domain 7 deleting files 55 Denied ip addresses 94 Deny 93 Destination 107 Directory Select 85 87 Directory 73 Directory 85 Directory 87 Directory Access Menu 145 Directory indexing 89 Directory s 51 Disable 83 110 Disable button 97 Disable Compromised Accounts 97 Disable Spam Box 110 Discard 107 disk space 37 38 39 43 55 101 113 159 181 disk usage 43 Disk usage options 43 Index Disk Usage Viewer 43 DNS 18 137 DocumentRoot 65 68 domain Enter 137 domain 5 6 7 35 65 67 93 104 109 119 130 137 domain 137 domain 141 domain 141 domain 143 domain 157 domain 175 domain 175 domain 177 domain 188 domain lookup 137 Domain name access 141 list 130 Domain name 93 Domain name 130 Domain name 141 Download alias 19 home directory backup 18 MySQL Database Backup 18 Download 18 Download 18 Download 19 Download backups 17 E E commerce 165 Edit 109 115 Edit Confirmation Messages 115 Edit Guestbook Template 28 Edit White Black Ignore List 114 editing files 56 email Enter 38 39 email 16 email 38 email 39 email 73 email 97 email 100 197 cPanel User Manual email 101 email
13. DO NOT wish to use 3 Click on Submit to save your changes 173 Subdomains Subdomains Overview The Sub Domain Maintenance menu allows you to add and remove subdomains Subdomains allow you to access different directories by using a domain name which you do not have to register For example if you want to access forums on your site you can create forums domain com and link it to the directory that your forums are in Any current subdomains will be listed under Current Sub Domains To access the Sub Domain Maintenance menu click on the 15 icon above the words Subdomains on the main screen of your cPanel interface The Sub Domain Maintenance menu in the X2 theme appears as follows crons o Sub Domaln Maintenance Corert Ss hhemalns Ueqpdens cam Add ynta Cf vau meh mn grant wir al ftp serass to ths suadameln just rreste an TS user min tha Bei Use at ees te susduingin vast ot el ol gt isled insite lie O above l ehin Redicer an Remove Red rection Velez Note Subdomains raly on the UNS system m order to function which means that your UNS informatina must propagate thrasghout the different ONS servers om the Internet hefore your subdomain becomes fully active This process on the average takes a few hours L To Gack J Adding subdomains 175 cPanel User Manual Overview The Sub Domain Maintenance menu allows you to add subdomains to your account This feature is very useful as
14. Domain Maintenance menu 175 177 Subdirectories 43 73 subdomain conatins 6 subdomain 5 subdomain 6 subdomain 7 subdomain 157 subdomain 175 subdomain 175 subdomain 177 subdomain 186 SubDomain Adder 175 Subdomain displaying 175 Subdomain pointing 175 SubDomain Redirection 175 SubDomain Removal 177 subdomains 171 175 177 186 Subject autoresponse 105 Subject 105 Submit Support Request 181 Submit 173 Submit 181 Support Request Submit 181 Support Request 181 Index T Tar gz 20 Tar gz files 18 20 Text Document 58 Text html 125 The Cheetah 26 These CGI scripts 25 Thumbnailer use 85 Thumbnailer 85 Trace E mail Address 118 Trace 118 trace email 118 trace route 138 U Uid 27 Uncheck 167 173 Uninstall Starting 67 69 Uninstall 67 Uninstall 68 Uninstall 69 Uninstall Extensions 69 Uninstall FrontPage Extensions 69 Uninstalling 165 Uninstalling FrontPage Extensions 65 69 UNIX 37 169 Unix Style 37 39 40 Updated List name_of_list domain com 109 Upgraded Version 68 Upload 20 52 Upload Status filename extension 52 uploading files 52 URL Enter 9 23 82 162 167 175 redirect 82 97 Select 163 user enters 47 wish 163 URL 9 URL 23 URL 47 URL 82 205 cPanel User Manual URL 97 URL 147 URL 161 URL 162 URL 163 URL 167 URL 175 Username 132 Username 145 Username 147 Username 151 Username 193 Username Allowed 97 Username directory subdomain Use Backup Menu 17 20 FILE MANAGER 52 55
15. Grant 150 Grant 151 Grant 152 guestbook 28 165 Guestbooks 25 Gz 157 Gz files 18 H Handle filetype 11 Handle 11 Handler Removed 12 Handlers 11 12 Hide Parent Directories 43 Hide Small Files 43 Home restore 20 Home 20 Home directory backup Download 18 Home directory backup 18 Hostname 143 Hosts 130 HotLink 82 hotlink protection 81 82 83 Hotlink Protection Disabled 83 Hotlink Protection Menu 81 83 200 hotlinking 81 82 83 Htaccess 65 69 Htaccess files 65 69 Htm 125 HTML Copy 28 lines 26 Modify 28 piece 26 HTML 18 HTML 26 HTML 28 HTML 35 HTML 47 HTML 58 HTML 105 HTML 125 HTML 125 HTML Document 58 Html files 81 82 125 HTTP 188 Httpd conf Adding 141 Httpd conf 141 le 81 82 Image Manager 85 86 87 Image Scaler 86 In nome directory 58 Inbox 111 112 113 index 89 Index Manager 89 indexing 89 Install chatroom 147 Install Extensions 65 Installing FrontPage Extensions 65 Installing 9 23 Installing 65 Installing 65 Installing 147 Interchange 91 Interchange Menu 91 Interchange Shopping Cart 91 Interchange site 9 91 Internet 52 InvisionBoard 165 ip block 93 Enter 93 prevent 93 ip 93 ip 93 ip 94 ip 137 ip 137 IP Address 93 IP Deny Manager use 94 IP Deny Manager 93 IP Deny Manager 94 IPs adding 93 IPs 93 It s 55 J Jan 0000 11 68 69 Java 35 Java chatroom 35 Jpg 87 K Keep Aspect Ratio 86 Keywords 167 L Language 167 Language Maintenance Menu 33 latest visitors
16. IP Deny Manager 94 Modify 119 MySQL 131 PostgreSQL 150 Raw 157 159 thumbnailer 85 Use 17 Use 20 Use 52 Use 55 Use 85 Use 94 Use 119 Use 131 Use 150 Use 157 Use 159 User contact site 47 User contact 47 User Defined Handlers 11 User Defined Mime Types 126 User enters url 47 User enters 47 Username Enter 9 73 Username 9 Username 16 Username 23 Username 27 Username 65 Username 68 Username 73 Username 75 Username 100 206 Name 6 Usernames 73 users Grant 131 150 users 1 9 11 15 23 27 35 37 47 60 65 68 73 75 76 77 78 93 97 99 100 103 110 115 126 129 users 131 users 132 users 132 users 135 users 137 users 145 users 149 users 150 users 151 users 152 users 154 users 161 users 162 users 169 users 185 users 186 users 193 User s name 135 154 User s permissions Grant 132 152 User s permissions 132 User s permissions 152 using this manual 1 UURL Enter 147 UURL 147 V View Guest Book 28 viewing a file s contents 50 Virus Scan 183 Virus Scanner 183 visitors 26 78 185 187 Visitors connect 78 WwW WAP serving 125 WAP 125 WARNING 65 69 77 125 169 Web 45 179 185 186 187 188 web host manager 191 web mail 100 193 webalizer 179 187 Webhost 181 Website parts 53 Website 35 49 Website 53 Website 81 Index Website 82 Website 110 Website 147 Website s files 51 Websites 81 82 Weekly 17 Wish allow prevent ignore 114 autoresponse 1
17. Troubleshooting You will need to use a zip program that is compatible with gz files to unzip the logs 157 Raw Log Manager Overview The Raw Log Manager allows you to control whether or not your raw log files will be saved or deleted at the end of each month If you choose to save your logs you can use the Raw Log Manager to view any saved logs Steps 4 1 To access the Raw Log Manager click on the i icon above the words Raw Log Manager on the main screen of your cPanel interface e If you wish to save your raw logs at the end of each month make sure the box next to Archive Logs in your home directory at the end of each month is checked e If you wish to remove the previous month s saved logs when a new month s logs are saved make sure the box next to Remove the previous month s archived logs from your home directory at the end of each month is checked NOTE Saving your logs will use up disk space If you do not check the box above your logs will be deleted at the end of each month 2 Click on Save to save the checks you have placed in or cleared from the boxes You can view an archived log file by clicking on its name 159 cPanel User Manual Troubleshooting If you are having problems with using up your allotted disk space you may not want to save log files for more than one month or at all 160 Redirects Redirects Overview Redirects allow you to make a specific web page redirect to another
18. activate and modify simple CGI scripts that can be used through your web site These CGI scripts allow you to run counters and guestbooks rotating banner ads and more To access the CGI Center click on the 5 icon above the words CGI Center on the main screen of your cPanel interface To learn more about using the CGI Center click on one of the topics listed below it in the contents window of this manual The CGI Center in the x2 theme appears as follows 25 cPanel User Manual CGI Ceniler The following CGI Scripts are pre installed and ready to use one your account Simple CGE Wrapper this ts GL Wrappar tat wll a low yo to rur Gl Seripts mt your User LU Renzor HTML Ihis is Random H ML cenerator pious a stnng of HIML coda from a lsz and inserts it in an 55 sewer Sitka Tor bilan wriale ee wol ae Simple Guestbook Thin in jis sir pde yest anik Tan pinia emilee ar wien mil ye aduarcad Gues Book This is moe alve nel yuestbuck mill en n PHP and MySQL Csurte Yuu ten y tae e tuule lo cous land sl uw horni ary visilurs hase been Lo yuu gt le o This util ly ral asal a val line java tuk lu your si Csurtdow Yuu con t vae e tuunlduw bua lu wunldure lu spert fied Lale x 05 FMall CS Cua tekes che insu of en IITML form end converts itt ar ema format cefined by 17e sutho of the rm FormMal Core FormMa I clonc 12 a zone cf Maz W gFt s Form rail Entropy Search SctLp bcarch Encima Re
19. add an HTML or java based chatroom to your web site Also you can enter the chatroom from cPanel cPanel will provide you with the code needed to place a gateway to this chatroom on your web page Users can then enter a nickname and join the chatroom from your web page Steps 1 To access the Chatroom Menu click on the icon Gl above the words Chatroom on the main screen of your cPanel interface 2 Select the code for either an HTML or java chatroom and copy the code into the code for the web page which you wish the chatroom gateway to appear on The HTML code appears as follows except domain com is the name of your domain lt form target entropychat action http domain com 2084 gt Nick Name lt input type text name nick value gt lt input type hidden name channel value domain com gt lt input type submit value Enter Chat gt lt form gt The java code appears as follows except domain com is the name of your domain 35 cPanel User Manual http domain com cgi sys mchat cgi channel domain com 3 Save your web page after you have added the new chatroom code to it Troubleshooting Make sure you have added the code to the body of your web page If it does not work check the code in your website to make sure it matches the code displayed in cPanel 36 Cron Jobs Cron jobs Overview Cron jobs allow you to automate certain commands or scripts on your server to complete repetitive
20. could have set it up yourself and begun serving WAP pages immediately WARNING Make sure you check the list of pre existing mime types before adding new ones Check with your hosting administrator before adding a mime type as they can easily alter the correct functioning of your web site NOTE People often get confused as to the difference between mime types and Apache handlers Basically mime types tell your browser how to handle files while Apache handlers tell the server how to handle files To access the Mime Types Menu click on the a icon above the words Mime Types on the main screen of your cPanel interface To learn more about using the Mime Types Menu click on one of the topics listed below it in the contents window of this manual Adding mime types Overview 125 cPanel User Manual Mime types tell browsers how to handle specific extensions For example the text html mime type equates to htm html and shtml extensions on most servers and this tells your browser to interpret all files with those extensions as HTML files You can alter or add new mime types specifically for your site note that you can not alter the system defined mime type values Steps 1 To access the Mime Types Menu click on the a icon above the words Mime Types on the main screen of your cPanel interface 2 Enter the mime type in the blank field under Mime Type 3 Enter the extensions to associate with the mime type in the blank field un
21. have oper fo the control panal Please co rot make your zozzmo d beo simp c cnc almayz write it down in a sate placc Old Password New Passwort New Vassword eary sies Change your pessword now Protect your password ont write dern your pascwerd memorize t ln samicu ar don t ar z 12 down and Izave I oeaye dime arali amw A os LL systems controlled by d He n orcanizations Don t give or s4s your psssworc ir Dacticu ar 23 sorecne cla ming to gt e omr com puter support cr a vendor nlass you are re bmp tee dus Ihey sey Imey mre Die I ol meyer me A passas 1 Don t enter you pessword on a computer you don t crust Use the pes word to a irrited tme ard change it pened cal y Chuuse a lard Lu gues gt password Change Language Overview This function allows you to change the language that is displayed in your cPanel interface If you need a new language you will need to contact your cPanel provider in order for them to install it To access the Language Maintenance Menu click on the amp icon above the words Change Language on the main screen of your cPanel interface Steps 1 To access the Language Maintenance Menu click on the ge icon above the words Change Language on the main screen of your cPanel interface 2 Select the language you wish to use from the drop down menu next to Set Language to 3 Click on Change 33 Adding a chatroom to your site Overview You can use cPanel to
22. the contents window of this manual The Postgres Account Maintenance Menu in the x2 theme appears as follows 149 cPanel User Manual Postgres Account Maintenance Databases Jser os Acd Ucer to D3 Jb add vb Users Liner Mere Passurrd Aral Ise papagadr in You tan use plpPyAd niu lo edininisbele your Pusly es deleases in a rel Laser anvi onnen Go Back Creating a PostgreSQL database Overview SQL stands for Structured Query Language SQL is an international standard in querying and retrieving information from databases PostgreSQL is essentially an SQL server it responds to requests for information that are written in SQL To use a PostgreSQL database you must first create it and then add one or more users to it Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Enter the name of the new database in the blank field next to Db 150 PostgreSQL Databases 3 Click on Add Db to create the database Troubleshooting You need to create at least one database user and grant that user permission to use the new database Refer to Creating a PostgreSQL user and Grant a user s permissions to a PostgreSQL database for more information Creating a PostgreSQL user Overview You need to create a PostgreSQL user before that user is able to use the database This does not autom
23. the rename was successful the following will appear except filename 1 will be the old name of the file filename2 will be the new name and home folder will be the name of the directory you are in Renamed filename gt filename2 in home folder 54 File manager Troubleshooting When renaming files make sure to keep the same file extensions or they may not be able to be executed or viewed Deleting Existing Files Overview You can use the FILE MANAGER to delete any files from your site that you no longer wish to keep You may need to delete files if the amount of disk space your site takes up is close to the amount of disk space that you are allowed to have in total Steps 1 To access the FILE MANAGER click on the S icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file you wish to delete 3 Click on the words Delete File on the right side of the screen Show File Delete File emma Edit File Change Permissions Rename File Copy File Move File NOTE If the delete was successful the following image appears on the upper right hand side of the screen 55 cPanel User Manual me J El ap Te file Trash 4 To remove files from the system completely click on the file s picture next to the trash can icon Troubleshooting Files will not be deleted until you empty the trash can by clicking on it s picture You may restore files by cl
24. ues areas ieee ageceeress 67 SIEDS ea pe ee ee ee ee a eee a 67 Troubleshooting aid tir 68 Reinstalling frontpage extensions uuusssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 68 OVA aaa 68 a tener 68 TroublESHOO MO sicario 69 Uninstalling frontpage extensi0NS ococncncnnnncccccncccnnnnnnnananancnnnnnnnnnnnanannnnnnnos 69 OVEVIEWE ee 69 O A nee 70 Troubleshooting A A O RA 70 FrP manager oia 73 PIP Mahager sci een 73 AS 73 Adding ETA arena 73 OO Wiese nia odia id oi ibid td lit 74 vi Table Of Contents Steps ae 74 TOUS A ai ae ciaade 75 Removing JF TP ACCOUINS suscitar 75 OVCIVIOW cca CARO A RAE AE A eee et RE a 75 ICDS eset tet Aa a DARE i DAR SAS a RA RASS 75 Troubleshooting erate aid 76 Controlling FTP sessions A eda psd arcane piensa 76 AA coe ene al dene i nna i li mia hanes 76 O ee a ee COREE NR PCO AE I EA aE TD 76 Troublesho6lnge cele do 77 Anonymous FLP Access cn anregen 77 A A a a i a 77 O O 77 TWROUBIES MOO TG han ea 78 Setting your anonymous FTP message ccccccnccnnonoccccnccccnnnnnnananncnnncnnnnnnnnnnns 78 BIETA EN ae ee ee 78 A 78 Troubleshooting a eens ei eee 79 PIOUINK TOTS CUO ei a esse 81 Hotlink Protectio a 81 A nee ee 81 Enabling hotlink proto cloacal illes 82 A sei ears si ces ph arb Sa cached ace een ete ae 82 SIOPS Er ES PRE ERLE SE GI ANA NER OBO SRA SE ann 83 A MC ee kee a heehee ee a Nee EEEa ee 83 Disabling hotlink Protectlon iconos dodne 83 OVGIVIOW ee 83 S
25. user access to from the drop box next to Db 4 Select any privileges abilities to modify the database you wish the user to have by checking the box next to the privilege s name 5 Click on Add User to Db to give the user permission to access the database Troubleshooting 152 PostgreSQL Databases The user will only have permission to change things you have given them the privileges to change Make sure the user has privileges for everything they need to change phpPgAdmin Overview phpPgAdmin allows you to administrate all of your MySQL databases To learn more about this tool please look at the phoPgAdmin homepage Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Click on phpPgAdmin Troubleshooting The phpMyAdmin menu appears in a separate browser window To return to cPanel simply close that browser window Removing a PostgreSQL database Overview Since most accounts have PostgreSQL database creation limits it is recommended to remove any unnecessary PostgreSQL databases so that you are able to create more databases when necessary 153 cPanel User Manual Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Click on next to the name of the database you wish to delete Troub
26. word s you wish to be used to filter in the blank field 7 Enter the destination for email that matches this filter in the blank field next to Destination If you wish to have the email deleted enter Discard in this field To have the email sent to a different email address enter that address in the field NOTE If the filter was created successfully the following will appear except it will contain the information you have provided 107 cPanel User Manual A filter has been added that sends all mail header_subject that contains offensiveword Discard Troubleshooting Type a message in the Filter Test box on the Filter Maintenance menu and click on Test Filter to see where the message will go Use the word s from your filter s in this message to test if they work Forwarders Overview You can use email forwarders to send all email messages that are sent to an account to another account If you have multiple email accounts you can use forwarders to send all your mail to one place so you do not have to login to multiple email accounts to check your mail Steps 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 Click on Forwarders to access the Forwarding Maintenance menu 3 To add a forwarder click on Add Forwarder 108 Mail 4 Put the name of the email address you wish to forward from in the first blank field For example for name domain c
27. 0 mysql 131 mysql 132 mysql 132 mysql 133 mysql 134 mysql 135 mysql 147 mysql 149 mysql 153 MySQL Account Maintenance Menu 129 130 131 132 133 134 135 MySQL Database Backup Download 18 MySQL Database Backup 18 MySQL Databases Creating 131 Removing 134 MySQL Databases 129 130 MySQL Databases 131 MySQL Databases 132 MySQL Databases 132 MySQL Databases 133 202 MySQL Databases 134 MySQL Databases 135 MySQL homepage 129 MySQL user 131 132 135 N Nameserver 141 143 Nameserver ips 141 Nameserver 141 143 Nameserver3 141 143 Need login 100 193 Need 100 Need 193 network tools 137 138 New Creating 58 New 58 Number logins 97 Number 97 O Off 89 Offensiveword Discard 107 Old frontpage extensions 67 Old Password 31 Open Source 129 OsCommerce 165 P Parked Adding 141 Removing 143 Parked 141 Parked 141 Parked 143 Parked Domain Maintenance menu 141 143 Parked Domain Removal 143 parked domains 141 143 Parts website 53 Parts 53 password 6 9 16 23 31 65 68 73 77 91 97 100 101 109 132 145 147 151 193 Password Maintenance Menu 31 Password Protect Directories 145 Perl Script 58 PHP 129 PHP based 165 PhpBB 165 phpmyadmin 133 PhpMyAdmin menu 133 153 PhpMyChat 147 PHP Nuke 165 phppgadmin 153 PhpWiki 165 Piece HTML 26 Piece 26 Place administrator s 23 Place 23 POP 188 Postgres Account Maintenance Menu 149 150 151 152 153 154 postgresql Creating 151 Removing 154 use 15
28. 0 postgresql 149 postgresql 150 postgresql 151 postgresql 152 postgresql 153 postgresql 153 postgresql 154 PostgreSQL database Creating 150 Removing 153 PostgreSQL database 149 PostgreSQL database 150 PostgreSQL database 151 PostgreSQL database 152 PostgreSQL database 153 PostgreSQL database 153 PostgreSQL database 154 PostgreSQL homepage 149 PostgreSQL user 150 151 152 154 Prevent IP 93 Prevent 93 Index Prevent 93 Protected Resource Name 145 Public_html 43 73 R random 26 Random HTML 26 Random HTML script 26 Raw use 157 159 Raw 157 Raw 159 Raw Log Manager 159 redirect Url 82 97 redirect 82 redirect 97 redirect 108 redirect 161 redirect 162 redirect 163 redirect 175 redirects 161 162 163 Redirects Menu 161 162 163 Refer Creating 131 150 Grant 132 151 Refer 131 Refer 132 Refer 150 Refer 151 Reinstall Extensions 68 Reinstalling FrontPage Extensions 68 Reinstalling 68 Remove Domain 143 Remove Redirect 163 Removing ServerAlias line Done 143 Rename 53 renaming files 53 Request cPanel Inc 181 Request 181 Reseller 191 Reset Default 115 Reset 115 203 cPanel User Manual Reset Dimensions 86 Restoring backups 20 Home 20 Restoring 20 Retain 86 Return cPanel 133 153 Return 133 Return 153 Returnverify 115 Review Log 116 Review Queue 117 Rndc 141 Rndc Bind 141 S Save button 56 Save file 56 Save Message 78 Save Settings 77 Scale Image 86 Scan Now 183 Scgi bin 27 Script fails 4
29. 05 url 163 Wish 105 Wish 114 Wish 163 X X2 5 11 15 25 31 37 43 49 65 73 81 85 93 99 111 121 129 137 141 149 161 171 175 185 207
30. 103 email 104 email 105 email 107 email 108 email 109 email 110 email 111 email 113 email 114 email 116 email 118 email 119 email 167 email 181 email 183 email 193 E mail 101 103 107 112 email accounts 99 100 101 103 104 105 107 108 109 110 118 119 193 E mail Address Trace 118 Email Address 16 104 114 E mail Address 118 Email Manager 99 Emails 104 Enable Spam Box 110 Entropychat 35 Error back 104 error log 45 188 error pages 47 errors 45 47 56 59 67 104 109 188 Exchanger 119 Existing Deleting 55 Existing 55 Extensions 65 68 82 125 F file Apache sees 11 Select 86 file 11 file 11 198 file 12 file 16 file 17 file 18 file 18 file 19 file 20 file 23 file 26 file 37 file 38 file 39 file 43 file 43 file 45 file 47 file 49 file 50 file 51 file 52 file 53 file 55 file 56 file 58 file 59 file 60 file 62 file 65 file 65 file 69 file 73 file 76 file 77 file 81 file 82 file 83 file 85 file 86 file 87 file 89 file 114 file 115 file 125 file 125 file 126 file 157 file 159 file 169 file 175 file 177 file 188 File following 56 file manager back 52 use 52 55 file manager 49 50 51 file manager 52 file manager 53 file manager 55 file manager 56 file manager 58 file manager 59 file manager 60 file manager 62 File Manager close 56 file permissions 60 File Sizes 43 File type 58 85 File Usage Cache 43 File s cl
31. 187 Leech Protect 97 Leech Protect Menu 97 Lines HTML 26 Lines 26 Linux 37 List domain name 130 Localdomains Removing 143 Localdomains 143 Localhost 130 Log Configuration Menu 173 Login need 100 193 Index Login 9 73 77 78 91 97 Login 100 Login 108 Login 145 Login 193 Logins Number 97 Logins 97 logs 45 76 78 91 100 113 116 157 159 169 173 179 185 187 188 191 193 Logs give 116 Lookup 137 M mail 73 100 101 103 104 105 107 108 109 110 111 112 113 114 115 116 117 118 119 141 143 188 193 mail accounts 101 103 104 105 107 108 109 110 118 119 Mail Menu 100 101 103 104 105 107 108 109 110 112 113 114 115 116 117 118 119 193 mailing lists 109 Main password 31 Maintenance menu 107 Mainuser_database 132 152 Mainuser_user 132 152 Manage Guest Book access 28 Manage Guest Book 28 Manage OpenPGP Keys 121 122 Manage OpenPGP Keys Menu 121 122 Manager 159 Megs 101 Menu access 100 193 MIME 125 mime types Adding 125 Removing 126 mime types 125 mime types 125 mime types 126 Mime Types Menu 125 126 201 cPanel User Manual Modify HTML 28 use 119 Modify 9 Modify 28 Modify 119 Modify Mail Exchanger 119 Monthly 17 moving files 62 MX 119 Mx entries Changing 119 Mx entries 119 MX Entry Change 119 MX Entry 119 MX Entry Saved 119 mysal Adding 130 Creating 132 Removing 135 use 131 mysql 18 20 129 mysql 13
32. 5 If you wish to be alerted to violations click the box next to Send Email Alert to and place your email address in the blank field next to Send Email Alert to 6 If you wish to have an account suspended when it violates the maximum number of logins click the box next to Disable Compromised Accounts 7 Click on Enable to enable leech protection Troubleshooting 97 cPanel User Manual To disable leech protection click on the Disable button Manage users is to be used the same way as Password Protect Directories is 98 Mail Email Overview The Email Manager allows a user to do many different tasks involving email accounts This includes creating email accounts removing accounts forwarding email and more The following section of this documentation will familiarize you with using the Email Manager to accomplish the many different tasks that are associated with email accounts and email account maintenance To access the Email Manager click on the gt icon above the words Email on the main screen of your cPanel interface To learn more about using the Email Manager click on one of the topics listed below it in the contents window of this manual The Email Manager in the x2 theme appears as follows 99 cPanel User Manual nr InEn r Herbie Mall Manager Maln Menu Web Mail Aed Kzmavz Acsourts gt Default Arl l ees Autorzspondsrs w F ma Filtering Forwarders Malling Iste so S
33. 7 scripts 25 26 27 28 37 38 39 47 50 56 58 165 Scripts Library 165 Search Engine Submit 167 Search Engine Submit Menu 167 Searching google 39 Searching 39 Select Directory 85 87 File 86 URL 163 Select 85 Select 86 Select 87 Select 163 Send Email Alert 97 Separate 82 Servername entered 16 Servername 16 Servername 141 204 Serving WAP 125 Serving 125 Sessions 76 Set Default Address 104 Set Language 33 Setup 77 Setup domain2 com OK 141 Setup Mail forward domain2 com gt domain1 com 141 Setup Redirection 175 shell 169 Show File 50 Show File Contents 50 Show Less Directory Depth 43 Show More Directory Depth 43 Show Parent Directories 43 Show Route 118 Show Small Enabling 43 Show Small 43 Show Small Files 43 Show Top Level 43 Shtml 125 Simple CGI wrapper 27 Simple guestbook 28 Simple Guestbook menu 28 Site user contact 47 Site s public_html 52 SMTP 188 spam 110 112 113 114 115 116 117 spam assassin 110 Spam Box 110 Spammer 111 112 sql 129 131 149 150 ssh 169 SSL 171 SSL Manager 171 Standard access 38 40 Standard 38 Standard 40 Standard Cron Manager 38 40 Standard mode 38 40 Starting chown 65 68 uninstall 67 69 Starting 65 Starting 67 Starting 68 Starting 69 statistics 45 173 179 185 186 187 188 Statistics Software Configuration 173 stats 45 173 179 185 186 187 188 Stats Menu 45 179 185 186 187 188 Structured Query Language 129 131 149 150 Sub
34. DS DEREN DERHNRSLNRUEERBEREUETBEREBSETRSETEUETERTLESENSSEREGSURELTENSERSEEETETRSHUERESETE aN 187 LATE EV IS EONS a ars 187 ONIA EN ccna carat cca tiers iene a stanton cath arise asi 187 O 187 De es a aa o Eo 188 ONEVIEW atico acia bl ovalado 188 A O 188 Error A sae ae eh See sea Satie ee aie ake rca ete ascent dase 188 COVE E aa REDEN DAS ANANAS 188 e 189 Web Host Manageri standalone 191 ONE OV E AEE PE ERTE aa 191 Accessing web Mall 4 2ics cerca sadist ei et eee are 193 DA cdi ote RARE N a N RR ERARIO 193 A eediines corte cowetweieess iustaces coviewettesdcunscaeecees Cociancdenmseues E AE 193 Troubleshooting arena ernennen 194 O II IE NUHERNENNERELHENEE EN 195 xiii Using this manual The following manual is designed to familiarize new users with the cPanel interface and to provide extra knowledge for current users This manual will focus on the tasks involved with putting together and maintaining a web site To move from one topic to another use the list on the left side of your screen Click on a topic to reveal the tasks associated with that topic Click on a task name to see a description of the task and the steps to accomplish it To search for a specific topic that you would like information about Use either Index or Search at the top of your screen Getting Started Setting your contact information Overview Your contact information allows the server or server owner to contact you when there are any changes to your ac
35. Domain Maintenance menu click on the icon above the words Parked Domains on the main screen of your cPanel interface The Parked Domain Maintenance menu in the X2 theme appears as follows Ccranz a Parked Domain Maintenance Jomar porters allow po to poinz or park addiz oral domain names t your existing Fostirg A This ail a hor users A eye palit ed eee mee den ry Uhm perkal cn pa innen zor ain into their browsers Current Parked Domains Now Domar Hzmz1 Add Jomar Hint Vomams must be registered with vahd registrar before they can be parked in add t on AAA sen Im AAA AA AAA PA E AA Fey cee DING serura Her oso la kod Damz n zi _ Remove Domain Se Fark Adding parked domains 141 cPanel User Manual Overview The Parked Domain Maintenance menu allows you to add parked domains to your account A parked domain allows you to reach your domain when entering the name of the parked domain into a browser You can use a parked domain to allow multiple spellings of a domain name to access a single domain Steps 1 To access the Parked Domain Maintenance menu click on the 5 icon above the words Parked Domains on the main screen of your cPanel interface 2 To add a parked domain enter the name of the domain in the blank field next to New Domain Name and click on Add Domain Note If the parked domain was added successfully the following will appear except it will contain information ab
36. IEDS it E dd 84 TUD ESA 23 Ne a Soe a eee ea RR 84 Image Managere ic iii 85 Mage Managers conos 85 OETA LET Sindicales ieegta 85 Thumbhatller usan iia 85 OI EE EN a A E ide 85 A AAE 86 Image Cl E AE a re re en A RO te ana tear or 86 OVCINIOW latinas 86 OOO 86 Troubleshootihg s hi ii les 87 Convert Image Format aiii sn a aaa ease ayo 87 GIVEN EE Rae ORES a ene EON OO one Popeater rier Con ED Ene ta en or 87 NN 87 Setting UP directory INdexing s e522 eu 89 O1 2197 2 SORRARERSEEEUERPSEDERSEEISULINERUSERTSTEUSERTSEENRERSSERUSERTSLEUSCRTSEENSENTOERUSUEINERIEERTSERUSEEESS 89 O ass ae en a Ne CR Le AeA ns td Se nL Act nets 89 Troubleshooling ze 90 vii cPanel User Manual Interchange Shopping Cart oooccccccnnnccnononcccconcccnnnnnnnnnnnnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnes 91 CV 21 0 121 ols os SEE SSEREENEALELRERESSERERNERERRREREOEERPERFAEERUEREHEEEORRESERABENEHRERRERESERRERHERRER 91 O 91 Troubleshooting Ac eRe A a ARE ae ARR A et AE a ie 91 lp deny manager cccccccnnnncnononcccnoconnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnes 93 IPdeny manager ova id 93 DU dt 93 Deny access to your site from a domain OF ip ooooooococcoconoconononcnnnnnnnnnnnnnononononos 93 NER WS ee O es N A E E E Tl ee EU 93 A OO 94 Troubles ido ls sucias 94 Allowing access to denied ip addresses ooooooccccccccccconcocooccccnnncncnnnnnnannoncnnnnnnn 94 A ea tee a Rit Ni Sonn chia se ee can he An 95 BIER See cold Goes cade a
37. P Stats on the main screen of your cPanel interface 2 Click on Error Log 45 Error Pages Overview The Error Pages function allows you to modify the different HTML pages that a user will see when an error is registered on your site For example you can change the file not found page to include your logo a link back to your site and apology or something else Changing these pages can give a more personal feel to your site and can also be useful when your site is under construction Steps 1 To access the Error Pages click on the icon above the words Error Pages on the main screen of your cPanel interface 2 Click on the number of the error you wish to modify the page for 3 Enter the new HTML code into the blank field on the page that appears You can use the buttons to insert pre made bits of HTML code for you 4 Change the name of the file in the field next to Save as if necessary 5 When you are finished editing the page click on Save to save the modified error page The following is an explanation of each error page 400 This will be reached when the user enters a url that refers to a page that does not exist on your site 401 47 cPanel User Manual This will be reached when the user has failed to authenticate their self properly when trying to access a restricted page 403 This will be reached when access is forbidden to the page the user to trying to access 404 This will be reached when a use
38. Panel These programs will allow you to read your email through a browser window without having to make any changes to the computer you are on or leave any email on the computer you are on Steps 1 To access the Mail Menu click on the E icon above the word Mail on the main screen of your cPanel interface 2 Click on the words Web Mail to enter a screen where you can select the mail program you wish to use 3 Click on the icon of the mail program you wish to use More information on the benefits of each mail program can be found in the web mail section here need link when web mail is written 4 You will now need to login to the web mail program using the username and password for the email account you wish to use NOTE You can also access web mail through the web mail icon on the main screen of your cPanel interface Information about using each web mail program can be found in the web mail section here needs link also 193 cPanel User Manual Troubleshooting Make sure to log out of web mail when you are done If you do not log out it may be possible for another user of the computer you are on to access and read your email 194 Index A Access Agora Cart Setup 9 Access Bulletin Board Setup 23 access hosts 130 Access Network Tools 137 138 Access PhpMyChat Setup 147 Access SSH 169 Access subdirectories 175 Accessing cPanel 20 137 138 Account Created 101 Accounts 73 75 101 103 Activate 82 Add Account
39. Source technologies together N To access the MySQL Account Maintenance Menu click on the M359 icon above the words MySQL Databases on the main screen of your cPanel interface To learn more about using the MySQL Account Maintenance Menu click on one of the topics listed below it in the contents window of this manual The MySQL Account Maintenance Menu in the x2 theme appears as follows 129 cPanel User Manual MySQL Account Maintenance Dalabases une E ov ER Pov legos he AL C AL ER E CESAIE MPURARY IMNBLES E CREATE I petete arop i sec 1 insert C uspete C Wekt ks m DEA E LOCK ABLES Add ser ta Mh Sl Add Db Users Userlsme Password Acd Jser Access losts local ost Host 9 wildcar la allowed Acd dust FhpMv2 dr im You can ise phpiMve2dre in tn dmalrictrasa yor M4ySQt d tanasesin wsh hase enviranment Adding MySQL access hosts Overview You can allow external web servers to access your MySQL databases by adding their domain name to the list of hosts that are able to access databases on your web site localhost stands for the server that your site is currently on Steps AN 1 To access the MySQL Account Maintenance Menu click on the M59 icon above the words MySQL Databases on the main screen of your cPanel interface 130 MySQL Databases 2 Type the name of the server into the blank field next to Host It should be in the following format test cpdocs ne
40. The Sub Domain Maintenance Menu allows you to remove subdomains from your account This will not delete the file or directory that the subdomain displays Steps Ha 1 To access the Sub Domain Maintenance Menu click on the Ey icon above the word Subdomains on the main screen of your cPanel interface 2 Select the subdomain you wish to remove from the drop box next to Delete and click on Delete 177 cPanel User Manual NOTE If the subdomain was removed successfully the following will appear except sub domain com will be your subdomain SubDomain Removal The subdomain sub domain com has been removed Troubleshooting Removing a subdomain will not remove the file or directory that it displays 178 Subdomain stats Overview This section allows you to see Analog and Webalizer statistics for any subdomains you may have Please see Analog or Webalizer to learn more about using these statistics Steps gt 1 To access the Web FTP Stats Menu click on the PH icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Clickon Subdomain Stats 179 Submit a Support Request Overview This function allows you to submit a support request to cPanel Inc These requests should be related to problems with the cPanel software not problems with your account or web site cPanel Inc does not have administrative access to your site and therefore you should contact your webhost with problems
41. To access the Mail Menu click on the lt icon above the word Mail on the main screen of your cPanel interface 2 Click on default address 104 Mail 3 To change your default address click on Set Default Address 4 Enter the new default email address in the blank field next to your domain name 5 Click on Change to change the default email address NOTE If the change was successful the following will appear except name domain com will be the email address you have entered in the blank field All unrouted e mail for cpdocs com is now going to name domain com Troubleshooting If you wish to have invalid emails send an error back to their sender use fail as the new default address If you wish to have invalid emails disappear use blackhole as the new default address Creating email autoresponses Overview You can use autoresponders to send a message back automatically to anyone who sends an email to a certain account This can be useful for times when you are on vacation or unavailable or if you have a generic message that you wish to send for a support email address Steps 105 cPanel User Manual 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 Click on autoresponders to enter the autoresponder maintenance screen 3 To add a new autoresponder click on Add Autoresponder 4 Enter the email address you wish to send the autoresponses fr
42. a es 151 Grant a user s permissions to a PostgreSQL database 152 OVGIVIGW Land EEE 152 SIEDS A E S E E Rte RER 152 THOUBIGS MOO UNG e ace 152 PRPPOAd MM crono 153 COVGIVIOW RERRTEERRENSERDERENNTERHRESENACHRENEURDAENENISHEENEREUIRENCNISHRESENEEHERCHEUSRENENESHEEREEBONE 153 STEDS A di tdci 153 TROUDISS OO TING see ee iss 153 Removing a PostgreSQL database ccccccceeeeeeeeseeeeeeeeeeeeeeseessneeeeeeeees 153 OVIRA O eRe A A A Ee a Ree 153 iPods dt 154 TroublESNOO IN sn ios 154 Removing a PostgreSQL US8T ococccccncccnonocccccoccconnnnnnnnnnncnnnnnnnnnnnnnnnnncnnncnnnnn 154 A O E 154 SIE De OA O O O OC OUR 154 PraW ACCESS 1098 cra 157 COVEINIOW ac cet toch a cla Rok EOS 157 Steps aa aiii A a a 157 al nd sera 157 E e a a aa e a a eaa i 159 xi cPanel User Manual COVEIVICW ae 159 A E meneceneseade 159 Troubl8sho lindga nasunun nennen 160 PIOOIICC Sac Mee O Be Pe ae 161 Redirects nannte Re BAD ARS 161 OMC ios 161 Adding Redireeisn nee teed peeteiedosetacnoretents 162 OVGIVIOW De saat nn ani era I ni mena inte at 162 nO Os geen ene A E MOLE aE COME AE Tol aE MES HEAT TO UEC OTT ae ee eee 162 Troubleshooting sn ates ete 22ER 163 Removing FRGGINOCIS cotilla 163 OO Wii iia 163 O sce er ie Soria ee A A ml te st 163 SCPI IY te eects cote sate als ade car sud eae nde oe eyes cae ed ee Cats neigen ne 165 OVEINIEW or velista Seeder eugas ore 165 en ta aa LES E 165 Tr ublesh oting
43. able it with the 83 cPanel User Manual Hotlink Protection Menu Steps el 1 To access Hotlink Protection click on the E2 icon above the words Hotlink Protection on the main screen of your cPanel interface 2 Scroll down to the bottom of the menu and click on Disable NOTE The following will appear Hotlink Protection Disabled Troubleshooting If you cannot view certain image files make sure that their extensions are included in your hotlink protection setup 84 Image Manager Image Manager Overview The Image Manager allows you to view and modify images in your account You can change the size of your images convert their file type or just view them with the Image Manager To access the Image Manager click on the f icon above the words Image Manager on the main screen of your cPanel interface To learn more about using the Image Manager click on one of the topics listed below it in the contents window of this manual The Image Manager in the x2 theme appears as follows Imaye Manayer Thumenailer Se act a Directoy In akt Scales Se ect File Canvert Im ge Farrar ng gl hrr petr Se ect e Di ecto y or File an Rat Thumbnailer Overview The Thumbnailer allows you to view a small thumbnail sized version of any images in a directory on your site 85 cPanel User Manual Steps 1 To access the Image Manager click on the S icon above the words Image Manager on the main s
44. about your site or account disk space email etc Steps 1 To submit a support request click on the A icon above Submit a Support Request on the main screen of your cPanel interface 2 Read the page you are directed to and follow its instructions to submit a support request 181 Virus Scan Overview This function allows you to use ClamAV to scan your email home directory public web or public FTP space Scanning consistently for viruses will help keep your site running properly and can prevent many problems Steps 1 To access the Virus Scanner click on the a icon above the words Virus Scan on the main screen of your cPanel interface 2 Select the part of your account that you wish to scan by clicking on the box to the left of its name 3 Click on Scan Now to scan that part of your site for viruses For more information on ClamAV click here 183 Web FTP stats Web FTP Stats Overview The Web FTP Stats Menu allows you to retrieve many different statistics about your site and the visitors to it Here you can view your bandwidth usage recent visitors FTP usage and more F To access the Web FTP Stats Menu click on the za icon above the words Web FTP Stats on the main screen of your cPanel interface To learn more about using the Web FTP Stats Menu click on one of the topics listed below it in the contents window of this manual The Web FTP Stats Menu in the X2 theme appears as follow
45. above the words Frontpage Extensions on the main screen of your cPanel interface 2 To install FrontPage Extensions click on Install Extensions NOTE The following will appear except domain com will be the name of your domain and user will be your username Attempting to install FrontPage extensions Starting install port 80 Creating web http www domain com Chowning Content in service Install completed Starting chown port 80 web DocumentRoot home user public_html Setting Password Frontpage passthough auth enabled 66 FrontPage extensions FrontPage extensions are currently installed Troubleshooting You will see different choices depending on whether or not you currently have FrontPage Extensions installed Check below status to see if you currently have extensions installed Cleaning up old frontpage extensions Overview If you have had FrontPage Extensions installed in the past and have removed them you may want to make sure everything is clean before reinstalling extensions Steps 1 To access Frontpage Extensions click on the icon above the words Frontpage Extensions on the main screen of your cPanel interface 2 Click on Cleanup Old Extensions NOTE The following will appear except domain com will be the name of your domain Attempting to remove FrontPage extensions Starting uninstall port 80 67 cPanel User Manual Error The FrontPage Server Extens
46. account The number of email accounts you have is controlled by your web host and shown on the main screen of your cPanel interface NOTE If you need the ability to add more email accounts you will need to contact your web host as only they can provide you with this ability Steps 101 cPanel User Manual 1 To access the Mail Menu click on the icon above the word Mail on the main screen of your cPanel interface 2 Click on the words Add Remove Accounts to enter MAIL ACCOUNT MAINTENANCE 3 Click on the words Add Account 4 Enter the name of the account the account s password and the account s quota amount of disk space the account can use in their respective blank fields In the following picture sample information has been inputted Add Mail Account E mail documentation cpdocs com x Password test Quota optional 10 Meg Create Clear Go Back 5 Click on the button labelled create to create the account NOTE If the account was created successfully the following will appear except it will contain the information you provided in the blank fields rather than the information provided above Account Created 102 Mail The e mail account documentation cpdocs com with the login documentation cpdocs com and password test with a quota of 10 megs was successfully created Troubleshooting Some email clients may not recognize non standard characters for the account name If the account is not bei
47. am that is compatible with tar gz files when unzipping and zipping the archive or the archive may not work properly Download a MySQL Database Backup Overview 18 Backup This function will allow you to download all MySQL databases that are a part of your account As these databases change frequently you may require to download them more often than the files in your home directory Steps a 1 To access the Backup Menu click on the S icon above the words Backup on the main screen of your cPanel interface 2 Click on the name of the database you wish to download below the words Download a MySQL Database Backup 3 Save the file to your computer Troubleshooting Make sure to use a zip program that is compatible with gz files when unzipping and zipping the archive or the archive may not work properly Downloading an alias or filter Overview You can use this function to save a site alias or filter to your computer so you can restore it later Steps 19 cPanel User Manual 1 To access the Backup Menu click on the icon above the words Backup a on the main screen of your cPanel interface 2 Click on the name of the alias or filter you wish to download below the words Aliases or Filters 3 Save the file to your computer Restoring backups Overview You can use the Backup Menu to restore a Home MySQL filter or alias backup To do this you must have that backup on the computer that you ar
48. any search engines you DO NOT wish to submit your site to 3 Enter the URL of the main page of your web site in the blank field next to URL 4 Enter your email address in the blank field next to Email 5 Enter any comments you have about your site in the blank field next to Comments 6 Enter the keywords that you wish your site to be associated with in the blank field next to Keywords 7 Select the language your site is in from the drop box next to Language 8 Select the country your site is based in from the drop box next to Country 9 Select the category that describes your site most closely from the drop box next to Category 167 cPanel User Manual 10 Click on submit to send the information to the search engines you have selected Troubleshooting Make sure all of the information you provide should be seen publicly as it will be 168 SSH Shell access Overview You can connect to your site through shell access to have the ability to run commands as if you were sitting at the computer which your site is on Shell access allows you to run command line programs copy files delete files and more WARNING Changes made while using the shell will be reflected on your account Most changes will not give any warning including deleting files or changing file permissions These changes can be harmful if you are unfamiliar with the commands you are using Steps 1 To access SSH Shell Access click on the e icon above
49. aral e ES Denny Me ee rill a dee pl nen hoe ih i ar TO ma eee fh Add u IP Dewy IP Address o Doma ni Add Kemove an LP Lany gt Remove Current 11 addresses being blocked Zu Beck Deny access to your site from a domain or ip Overview 93 cPanel User Manual The IP Deny Manager allows you to prevent an IP address domain name or block of IP addresses from accessing your web site If someone is using a lot of your bandwidth posting malicious content or should not be allowed to access your site for another reason you can preventing them from doing so in the IP Deny Manager Steps 1 To access the IP Deny MAnager click on the TA icon above the words P Deny Manager on the main screen of your cPanel interface 2 Enter the IP address or domain name you wish to deny access to in the blank field next to IP Address or Domain You can enter an IP block such as 1 2 3 also to deny access to all IPs that start with 1 2 3 3 Click on Add NOTE The following will appear except 1 2 3 4 will be the IP or domain you have entered IP Deny Manager Users from the IP address 1 2 3 4 will not be able to access your site Troubleshooting Make sure you have entered the IP address or domain in the proper format when adding IPs or domains to deny IPs should be in the following format 1 2 3 4 and domains should look like domain com Allowing access to denied ip addresses 94 Ip deny manager Overview
50. at will be shown 3 To end a user s FTP session click on disconnect next to the user you wish to end the session for 76 FTP manager Troubleshooting Terminating a user s session while they are transferring files may cause a problem Make sure you wish to terminate a user s session before doing it Anonymous FTP access Overview You can allow users to connect to your anonymous FTP directory without having a password to login This may be useful if you have files that you wish to be publicly available for download Please note that allowing anonymous users to access any part of your system may be considered a security hole Steps 1 To access the FTP Manager click on the 3 icon above the words FTP Manager on the main screen of your cPanel interface 2 Click on Setup Anonymous FTP Access 3 To enable users to connect to your site anonymously make sure there is a check in the box next to Allow anonymous access lf there is not a check in the box click on the box to Allow anonymous access 4 To enable users to upload files to your site anonymously make sure there is a check in the box next to Allow anonymous upload If there is not a check in the box click on the box to Allow anonymous uploads 5 Click on Save Settings to save any changes you have made to anonymous FTP access 77 cPanel User Manual Troubleshooting WARNING Allowing anonymous uploads allows users to place any files they want in your anonymou
51. atically allow the user to use a database you need to grant that user permission to the specific database first Refer to Grant a user s permissions to a PostgreSQL database for more information Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Enter the name of the new user in the blank field next to UserName 3 Enter the password for the new user in the blank field next to Password 4 Click on Add User to create the new user Troubleshooting 151 cPanel User Manual Creating a user does not automatically allow the user to use a database you need to grant that user permission to the specific database first Refer to Grant a user s permissions to a PostgreSQL database for more information Grant a user s permissions to a PostgreSQL database Overview Once a PostgreSQL user is created they will need to be given permission to access any databases that they wish to access To accomplish this you must grant the user s permissions to a database Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Select the user the user will appear as mainuser_user you wish to grant permissions for from the drop box next to User 3 Select the database the database will appear as mainuser_database you wish to give that
52. cPanel User Manual Table Of Contents Usina THIS AM alii ice a 1 Cs die a ee kes ae Bose en ara he Aue Bene Ae ee a eee 3 Setting your contact information 4444444444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 OVGIVIOW ai ia ii 3 MI 3 ARICA CA ci 5 Addon Se se 5 OVEIVIEW as nematodos aca 5 Adding Addon Domains 6 OMS tet ets estat A tale cts ERESERE ERDOBER TRIERER 6 BIOS Nee meee STRESSES a a an 6 TROUBIGSMOOUNG siii ai 7 Removing Addon DOM casinos 7 OVVIE W a auia aon a a ea aaa an 7 A 7 Agora Shopping Ball ee A A A A A 9 OVA bilacuat E 9 O Rt non A a OORT TOR OAT TORY a ES 9 TroublesShootiNg ccoccccononncccccnnncnnnnnnnnnnnnncnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 9 Apache Handler ie tcs 11 Apache FAMOUS A A a it 11 OVERNIEW ernennen 11 Adding apache handlers me a ee 11 AE EEE AT E E EI EUEE STERNE RIESE E ROTER SOFT 11 O O 12 TRGUDISSHOOHAG eraidasiaiia ada bibi 12 Removing Apache HIS 0 0 12 OveVieWan else 12 Se Ss aeea Soest Crseeges a a a a a a o as encase 13 Troubleshosting 2u 2 r224 ee ee 13 O EAE ES 15 512 001 41 0 incendii iie a an ete deren a a dees 15 DYENIEN eres se ts T A E TO 15 Socials Pict cece tne e eee e O E ah 16 A ee Pree ee weir een 16 NN 16 Troubleshooting ci ssid ee 17 Download backups na Hi 17 VER WY i ie hha tec eh he eed a ee O hee ee ec ada 17 O Mas cistaetctel eras 17 Download a home directory backup ccccccnnonncccccncnnccnccncnnnncccnncnnnnn
53. ces depending on whether or not you currently have FrontPage Extensions installed Check below status to see if you currently have extensions installed 70 FrontPage extensions 71 FTP manager FTP Manager Overview The FTP Manager allows a user to do many different tasks involving FTP accounts This includes creating ftp accounts removing accounts anonymous FTP access FTP session control and more The following section of this documentation will familiarize you with using the FTP Manager to accomplish the many different tasks that are associated with FTP accounts and FTP account maintenance To access the FTP Manager click on the 3 icon above the words FTP Manager on the main screen of your cPanel interface To learn more about using the FTP Manager click on one of the topics listed below it in the contents window of this manual The FTP Manager in the x2 theme appears as follows TELS FTP Manager STR Ar cms Jizan the FT acceunt ut lizy you can control FTP acco nz ar your users or it you accoun has sus dem zin support yo car add FTP sccounts for your sub domair s Ser n Qnanymaus FTI Access ere you can carge how sncnymsus gt use s shou d de creetec ard change the srory mous uplosd so icy as mal Anznymous Messace tht o il Se a mp amis FTP weh san rm yo Ih seis nal m wien Mey hogie hie van FTP sit ETP Sees ur Cubo Th uti ity a lors you to zicconnec ures cr time our FTP sessicns Gr Rar
54. con ci above the words PhpMyChat on the main screen of your cPanel interface 2 Enter the uURL you wish to install the chatroom to in the blank field next to Install chatroom at this url 3 Enter the administrator username and password for the chatroom in their respective fields 4 Click on nstall to setup the chatroom 5 To enter the chatroom either click on its name below Enter an existing ChatRoom or go to the url that you have installed the chatroom to Troubleshooting You must install the chatroom in a top level directory Example http cpdocs com chat is a valid place to install the chatroom http cpdocs com user andy chat is not 147 PostgreSQL Databases PostgreSQL Databases Overview The Postgres Account Maintenance Menu allows you to create PostgreSQL databases and users and to modify the databases and access to them SQL stands for Structured Query Language SQL is an international standard in querying and retrieving information from databases PostgreSQL is essentially an SQL server it responds to requests for information that are written in SQL Refer to the following link for more information about PostgreSQL PostgreSQL The PostgreSQL homepage To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface To learn more about using the Postgres Account Maintenance Menu click on one of the topics listed below it in
55. count Steps 1 To access Contact Email Address Setup click on Please update your contact information here on the main screen of your cPanel interface 2 Enter the email address you wish to be contacted through in the blank field next to Contact Email 3 Click on Save Email to save this address Addon domains Addon Domains Overview The Addon Domain Maintenance menu allows you to add and remove addon domains to your account An addon domain allows you to reach a subdomain when entering the name of the addon domain into a browser his means that you can host additional domains from your account if allowed by your hosting provider Any current addon domains will be listed under Current Addon Domains For example if domain2 com is an addon domain on sub domain com going to http www domain2 com in a browser will bring up sub domain com domain com sub To access the Addon Domain Maintenance menu click on the 15 icon above the words Addon Domains on the main screen of your cPanel interface The Addon Domain Maintenance menu in the X2 theme appears as follows cPanel User Manual wari 4 Addon Domain Maintenance arden Mamalrs are damaln names trar an nt on subdisertaries within yremr zeennt Current Adian Dnmalns Nea Dumain Na me Jsernsme di ecto v suedomsin Name Password _ Add Domar Hint thes fcature must be enabled for your account before you can vse rt Addon Domains will aat he finetional unles
56. creen of your cPanel interface 2 Click on Select a Directory to access the thumbnailer 3 Navigate to the directory you wish to view the images in to use the thumbnailer Image Scaler Overview The Image Scaler allows you to change the size of an image on your site Steps 1 To access the Image Manager click on the S icon above the words Image Manager on the main screen of your cPanel interface 2 Click on Select a File to access the Image Scaler 3 Navigate to the image you wish to modify and click on its name to use the Image Scaler 4 Select the new size of the picture by changing either the dimensions or percentages 5 To keep the same height vs width ratio on the picture make sure the box next to Keep Aspect Ratio is checked 86 Image Manager 6 To save a copy of the image before it is changed make sure the box next to Retain a copy of the old image as is checked and a file name is placed in the blank field next to those words 7 To save the changes click on Scale Image Troubleshooting To reset any changes you have made without saving them click on Reset Dimensions Convert Image Format Overview The Convert Image Format function allows you to change the format of an image to another file type Such as changing a jpg to a omp Steps 1 To access the Image Manager click on the S icon above the words Image Manager on the main screen of your cPanel interface 2 Click on Select a Directory or Fil
57. deleted you can remove them to prevent them from having access to any databases Steps W 1 To access the MySQL Account Maintenance Menu click on the M359 icon above the words MySQL Databases on the main screen of your cPanel interface 2 Scroll down to the user s name under Users 3 Click on t next to the user s name to remove their MySQL user 135 Network Tools Network Tools Overview Network Tools allow a user to find out information about any domain or to trace the route from the server your site is on to the computer you are accessing cPanel from Finding out information about a domain can be useful in making sure your DNS is set up properly as you will find out information about your IP address as well as your DNS ha To access Network Tools click on the Se icon above the words Network Tools on the main screen of your cPanel interface To learn more about using Network Tools click on one of the topics listed below it in the contents window of this manual Network Tools in the x2 theme appears as follows Dumain Luvkup Enter a zoma n to Isokup ookup Iraca Kouta Trace the ro te from tha serves to you Go Back Domain Lookup Overview 137 cPanel User Manual The Domain Lookup tool allows you to find out the IP address of any domain as well as DNS information about that domain This can be a very useful tool right after your site is set up or after DNS changes have been made to make sure yo
58. der Extension s 4 Click on Add to add this new mime type Troubleshooting If the new mime type is not working correctly Make sure the extension s associated with that type are not already defined in another mime type Removing mime types Overview If you no longer need a certain file extension to be interpreted in a specific way by your browser you can remove it from your mime types list Steps 126 Mime Types 1 To access the Mime Types Menu click on the 2 icon above the words Mime Types on the main screen of your cPanel interface 2 Select the mime type you wish to remove from the drop box 3 Click on Delete to remove the mime type Troubleshooting You can only remove User Defined Mime Types 127 MySQL Databases MySQL Databases Overview The MySQL Account Maintenance Menu allows you to create MySQL databases and users and to modify databases and access to them SQL stands for Structured Query Language SQL is an international standard in querying and retrieving information from databases MySQL is essentially an SQL server it responds to requests for information that are written in SQL You can communicate with MySQL using a wide variety of programming languages PHP being one of the most common MySQL is Open Source software and free for use Refer to the following link for more information about MySQL MySQL The MySQL homepage MySQL and PHP tutorial A good introduction to using the two Open
59. e accessing cPanel from Steps 1 To access the Backup Menu click on the icon above the words Backup A on the main screen of your cPanel interface 2 Click on the Choose button below the backup type you wish to restore 3 Once you have selected the file you wish to restore click on Upload Troubleshooting The archive or file you are uploading must match the way it was downloaded For example if the archive was a tar gz when you downloaded it it must be a tar gz file when you restore it 20 Backup 21 Bulletin Board Overview This function allows you to add a bulletin board to your site This board can be used to discuss things such as products help current events or anything else you wish users of your site to be able to discuss Steps 1 To access Bulletin Board Setup click on the e icon above the words Bulletin Board on the main screen of your cPanel interface 2 Place the board administrator username in the blank field next to Admin User 3 Place the administrator s password in the bank filed next to Admin Pass 4 Enter the url you wish to install the bulletin board to in the blank field next to Install at this url 5 Click on Install to set up the bulletin board Troubleshooting To remove or upgrade a bulletin board select its name from the drop box below the function and click on the upgrade or remove button 23 CGI center CGI center Overview The cPanel CGI Center allows you to
60. e to access the Convert Image Format function 3 Navigate to the image or directory you wish to modify and click on its name to use the Convert Image Format function 4 Select the file type you wish to change the image or directory of images to from the drop box and click on Convert 87 cPanel User Manual 88 Setting up directory indexing Overview The Index Manager allows you to customize the way a directory will be viewed on the web You can select between a default style no indexes or two types of indexing If you do not wish for people to be able to see the files in your directory choose no indexing Steps 1 To access the Index Manager click on the T icon above the words Index Manager on the main screen of your cPanel interface 2 Click on the name of the directory you wish to change the indexing options for You can click on the picture next to its name to navigate to that directory 3 Select the type of indexing you wish to use for that directory from the menu that appears and click on Save NOTE A message similar to the following will appear except the directory will be the one you have chosen and the index options will be the one you have chosen The index settings on home user public_html images have been updated Indexes are now Off 89 cPanel User Manual Troubleshooting Try setting the indexing back to the server default if you are having problems viewing directories or files 90
61. eceive have their from address on your white list as they will not be able to respond to your verification mail Editing your boxtrapper lists Overview Your black white ignore lists allow you to permit deny and ignore email messages from certain accounts A black list allows you to prevent an account from sending email messages to your accounts that are protected by the BoxTrapper A white list allows email to be delivered from certain accounts without verification An ignore list allows you to deny email messages from an account without sending a response back Steps 114 Mail 1 To access the Mail Menu click on the E icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 3 To enter the BoxTrapper menu click on the word Manage 4 Click on Edit White Black lgnore Listto edit your lists 5 Click on the name of the list you wish to edit to edit that list 6 Place the email addresses or subjects that you wish to allow prevent ignore in the field one on each line 7 Change the name of the file in the field next to Save as if necessary 8 Click on Save to save your changes to the list Troubleshooting Make sure you place only one email address or subject on each line of the list Follow the format shown in the examples when adding entries to the field Editing your confirmation messages Overview This function allows you to change the different messages that users will rec
62. eh ee a ett co la o ete O 52 Uploading files to your Site oooooooooocccccnnncccccnnncnanoncnonnncnonnnnnannnncnnnnnnnnnnnnnnnnnnnnos 52 OCIO Was Eee 52 Steps click here for a flash demo of this task occcccccncccncnnnnnnnnnnnnnnnos 52 TOUS NL eo 53 A lee er ON EA 53 On 53 MI tl 54 Troubleshooting siaii ii a ad iied diaii 55 Deleting Existing loa 55 OVE W a asian 55 cPanel User Manual DIENS PRET ee RPT A 55 TEO SOON RARSRRRRAREREAURERRHFARERURREREREBERESERLPEURAERERERESEERERNERGERHEREOERERAERERRUERENERRE 56 Editing atile S Contents senera tas 56 OVOVIEWA A E E a E AER A ERE 56 3 112 6 gt 2s sti Aa a Rte o es 56 Troubleshoolinges nes 57 Creating new files A nenne anced oomerbareed 58 OU aaa 58 SO et ee A ee a a E A E A EET 58 Trouble SACO gra elas 59 ODWING Ilescn ansehe 59 OVETVIE Wasi is 59 STEPS eae ee ede A O 59 A e 60 Changing aiile Sper MiSSiOnS casaron 60 A A ee aCe ac ale eae 60 Steps click here for a flash demo of this task ccccccccccnccncnnnnnnnnnnnnnno 61 Troubleshooting ae ese es decide a aes cede det an 62 MOV TIS asco es 62 A ee E a ee 62 o 62 Trouble Messina ct ici 63 FrontPage extensions visi een 65 FrontPage extensions aa 65 IN PN ee a ee ee ee ee 65 Installing frontpage extensionss a ee 65 OYENIEW scsi a a 66 ICS E Si 66 TOD ESOO a ar eal ea RR 67 Cleaning up old frontpage extensions oooccccccccconononononcnnncncnnnnnnnnnnoncnnnnnnnnnnnnnns 67 CE en shies sub Dass Denen
63. eive when sending messages to an account with the BoxTrapper enabled Steps qa 1 To access the Mail Menu click on the as icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 115 cPanel User Manual 3 To enter the BoxTrapper menu click on the word Manage 4 Click on Edit Confirmation Messages to enter the BoxTrapper Messages Menu 5 Click on Edit next to a messages name to edit the message click on Reset to Default to change that message back to its default message 6 Change the text inside the field to change the contents of the message you have chosen to edit 7 Change the name of the file which will contain the message if necessary 8 Click on Save to save your changes to the confirmation message verify This message is sent to addresses that are not on your white list and whose mail addresses require verification blacklist This message is sent to addresses on your blacklist returnverify This message is sent when an address has been verified Reviewing your boxtrapper logs Overview Boxtrapper logs give an overview of all messages sent to your email accounts for each day These logs will be kept for as long as you have set in the BoxTrapper settings 116 Mail Steps 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 3 To enter the BoxTrapper menu click o
64. emplate Viewing your guestbook 1 Click on View Guest Book to see who has signed your guestbook Managing your guestbook removing entries 1 Click on Manage Guest Book to access the entries in your guestbook Troubleshooting Make sure that the HTML code is placed in your web page the same way it appears in your cPanel interface 29 Changing your main password Overview The Password Maintenance Menu allows you to change the password that you use to access your cPanel interface Your password should be hard to guess and changed often i To access the Password Maintenance Menu click on the icon above the words Change Password on the main screen of your cPanel interface Steps 1 To access the Password Maintenance Menu click on the icon above the words Change Password on the main screen of your cPanel interface 2 Enter your current cPanel password in the blank field next to Old Password 3 Enter your new cPanel password in the other two blank fields and click on Change your password now NOTE If the password was changed successfully the following will appear Attempting Frontpage Password change Found service pwd Changed Frontpage Password Your password has been changed The Password Maintenance Menu in the x2 theme appears as follows 31 cPanel User Manual 32 Password Maintenance This Fanges tne ma n caszzmord for your account plzazc melee sere you dose all zxz nc windor that you
65. erently Steps Arache 1 To access Apache Handlers click on the u icon above the words Apache Handlers on the main screen of your cPanel interface 2 Enter the extension s you wish to associate with the service that they will be using in the blank field below extension s 3 Enter the service you wish to have handle the filetype s in the blank field below Handler and click on Add NOTE The new handler should appear under User Defined Handlers Troubleshooting Make sure that the handler you wish to use is installed on the server that your web site is on Removing Apache Handlers Overview If you no longer need a special action for the file types you have specified you can remove the handlers you have created with the Apache handlers menu Apache Handlers Steps Zerche 1 To access Apache Handlers click on the ba icon above the words Apache Handlers on the main screen of your cPanel interface 2 Select the handler you wish to remove from the drop box and click on Delete NOTE The following will appear except extension will be the file extension that was being handled Handler Removed The handler for extension has been removed Troubleshooting If files with special handlers are not opening properly try removing their handlers and recreating them 13 Backup Backup Overview The Backup Menu allows a user backup or restore all or part of their account Users can generate a backup of the
66. ermitted to use a file can and those who are not permitted to use the file cannot File permissions can be set using the Change Permissions function in the File Manager Steps click here for a flash demo of this task 1 To access the FILE MANAGER click on the E icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file you wish to change the permissions of 3 Click on the words Change Permissions on the right hand side of the screen 4 Click on a box to add or remove a check from it contactemail Mode User Group World Read v Y v Write v Execute Permission 5 Make sure the permissions you wish to give the file have checks in their boxes 6 Click on the button marked Change to change the file s permissions NOTE If the change was successful the following will appear except filename will be the name of the file the numbers will correspond with the permissions given and home folder will be the name of the directory you are currently in 61 cPanel User Manual Set permissions on filename gt 0644 home folder Troubleshooting If a file cannot be viewed make sure that it is world readable Making any files world writable could allow them to be changed by unauthorized users Moving files Overview You can use the Move File function in the File Manager to move a file from one directory to another directo
67. g a cron job in standard MOB oocoocccccccccccccccccnnanananononcnnnncnnnnnnnnnnoncnnnnnnns 38 O A AN cas el lh se at nea nee nite ta acd 38 TO 38 Table Of Contents TOUS SA A A 39 Adding a cron job in advanced mode cocooocccccccccccccccccnnnnanonncnnnnnccnnnnnnnnnncccnnnnnnns 39 OVNI Wicca 39 O A RAT a a re re a Ota er Cone eR aT aon 39 Troublesh66llhg 2 2222er ee 40 Deleting a cron job in standard mode 4444244444000nnnnnnnnnnnnnnnnnnnnnnn 40 SS 40 A i hn oe he ne i nn ae iA li i 40 Deleting a cron job in advanced mode ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeees 40 VSR VIO Wastes E E AT E A A E T 40 SIEBS essen 41 DISK USAQC unitat it 43 DISKUSJE ana 43 A TO 43 Disk USA06ODLIONS coria 43 OVEINIEW ei 43 SLE OL E EEE E ee Shik OO Si TEE he T hi he tele Secale 44 Disk Usage Options cta ita 44 EAIA OO ee ee nee E A 45 A AY ee ee a ee ee ee CEPR ee ee E Eee 45 O rnDen Te Teper ttr 45 Error Pages nee 47 CVE OW esis A 47 MICOS Can A RA UN ar 47 A O O A 48 Filemanager nee eek 49 Pile Manager ss 49 O A E A A 49 Viewing a file s CO abia 50 OVOP VIO W cc nannten in E E OAE 50 Steps click here for a flash demo of this task cccccccccncncnnnnnnnonnnnnnno 50 Troubleshooting cti att 51 Changing your current directory ccccooocococccccncccccnonnnannancnnnnncnnnnnnnnnnnncnnnnnncnnnnnnns 51 OI A FEBRERRSUERRERREKEREEERHRSSERREHERERFERFETSTRREGERERERSRRBSERT 51 O AA 51 Troubleshooting
68. h password pass_word was successfully created Hit enter to notify name_of_list_domain com owner Updated List name_of list domain com 5 Click on Go Back 6 Click on Edit to set up the list Troubleshooting Make sure to keep your lists updated as old email addresses that no longer exist may cause errors for the mail server Spam Assassin 110 Mail Overview Spam Assassin is an automated mail filter that uses a wide range of heuristic algorithms on mail headers and message body text to identify SPAM unsolicited email Once identified the mail is tagged as SPAM for later filtering using the user s desktop mail client For more information please visit the developer s website http www spamassassin org Steps 1 To access the Mail Menu click on the gt icon above the words Mail on the main screen of your cPanel interface To enable Spam Assassin click on Enable Spam Assassin To disable Spam Assassin click on Disable Spam Assassin To enable Spam Box click on Enable Spam Box To enable Spam Box click on Disable Spam Box To configure Spam Assassin click on Configure Spam Assassin Troubleshooting List helpful hints and common problems with the task BoxTrapper BoxTrapper Overview 111 cPanel User Manual The cPanel BoxTrapper allows you to activate email verification for those not on your white list This means that any mail address that is not placed on your white list will be required to
69. h tid Ssacch Tn ex Ent opy banner This Feal tee alim pisa dii sende cibetiony Fearne athe Con yina Silo Random HTML Overview In Random HTML you can add many lines of HTML code that will be randomly selected by the Random HTML script to display on a page of your web site For example you can place many different facts in a file and the Random HTML script will display a random fact every time the web page is accessed This can be useful for daily hints trivia or other random information you wish visitors of your site to see Steps 1 To access the CGI Center click on the g icon above the words CGI Center on the main screen of your cPanel interface 2 To enable the wrapper click on the words Random HTML 26 CGI center 3 Place a different piece of HTML code on each line of the blank field that you need For example if you need two pieces of code it would look similar to lt b gt Koalas are marsupials and have pouches lt b gt lt b gt The Cheetah is the fastest land mammal in the world lt b gt 4 Click on Save to save your HTML code 5 Add lt exec cmd cgi bin randhtml cgi gt to the web page in which you wish the random bits of HTML to appear Troubleshooting Make sure that the facts or other information you are adding are being added in proper HTML code or they will not display properly or possibly not display at all Simple CGI wrapper Overview This feature allows you to run CGI script
70. has visited your site This is probably the most popular stats engine available today The different graphs will show you where your users are from and provide great detail about who has accessed your site Steps Fi 1 To access the Web FTP Stats Menu click on the an icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Click on Webalizer 186 Web FTP stats Subdomain stats Overview This section allows you to see Analog and Webalizer statistics for any subdomains you may have Please see Analog or Webalizer to learn more about using these statistics Steps rd 1 To access the Web FTP Stats Menu click on the zn icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Clickon Subdomain Stats Latest Visitors Overview This function will show the last 300 people that have accessed your site NOTE People that have accessed your site more than once will not be listed twice so there may not be 300 visitors shown if there are duplicates Steps gt 1 To access the Web FTP Stats Menu click on the an icon above the words Web FTP Stats on the main screen of your cPanel interface 187 cPanel User Manual 2 Click on Latest Visitors Bandwidth Overview This function allows you to see the bandwidth usage for your site It shows the current month s bandwidth usage as well as your total bandwidth usage This will include all HTTP web and POP
71. htl 75C 3 trp UL Eal uw 757 E Create New File E unter neil ok 544 E Jastloair Ok 544 E 4n4 lt html nk TRE ES 5 jp3 ik 744 E file ok 544 El bast Ok 544 Viewing a file s contents Overview You can use the File Manager to view the text inside a text or script file or to view the image from an image file by using the Show File Contents option Steps click here for a flash demo of this task 1 To access the FILE MANAGER click on the S icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file which you wish to view the contents of 3 Click on the words Show File or Show File Contents on the right side of the screen 50 File manager Show File fm Delete File Edit File Change Permissions Rename File Copy File Move File 4 Anew window will appear containing the contents of that file 5 To return to the File Manager simply close the window containing the file s contents Troubleshooting The file s contents are viewed in a separate window You will need to close the window or go back to your other browser window to return to the file manager Changing your current directory Overview Since your website s files will likely be in multiple directories it is important to know how to navigate to the directory that you wish to be in You can only access the files in the directory that you are currently in so changing directories is necessary t
72. html files You can use hotlink protection to keep other sites from linking to your images videos and other files If another site links directly to your images or other files they will be using your bandwidth to display those files rather than theirs 82 Hotlink protection Steps rn ri 1 To access Hotlink Protection click on the icon above the words Hotlink Protection on the main screen of your cPanel interface 2 Enter the names of sites that you wish to access your files in the first field which already contains the name s of your site s 3 Enter the file types that you wish to let those sites access by entering their extensions in the blank field next to Extensions to allow seperate by commas 4 Enter the URL you wish to redirect links to that are not allowed in the blank field next to Url to Redirect to 5 If you wish to allow the sites you have entered to directly request files view images or videos by typing their URL into a browser click on the box next to Allow direct requests 6 Click on Activate to enable Hotlink Protection Troubleshooting Make sure that you include all sites that need to access your protected files in the first bank field or they will not be able to view the files If you still cannot view a file try disabling Hotlink Protection to see if it is the cause of the problem Disabling hotlink protection Overview If you no longer wish to use Hotlink Protection on your site you can dis
73. ick on Add User to Db to give the user permission to access the database Troubleshooting The user will only have permission to change things you have given them the privileges for Make sure the user has privileges for everything they need to modify phpMyAdmin Overview phpMyAdmin allows you to administrate all of your mySQL databases To learn more about this tool please look at the phpMyAdmin help page 133 cPanel User Manual Steps AN 1 To access the MySQL Account Maintenance Menu click on the icon above the words MySQL Databases on the main screen of your cPanel interface 2 Click on phpMyAdmin Troubleshooting The phpMyAdmin menu appears in a separate browser window To return to cPanel simply close that browser window Removing a MySQL database Overview Since most accounts have MySQL database creation limits it is recommended to remove any unnecessary MySQL databases so that you are able to create more databases when necessary Steps A 1 To access the MySQL Account Maintenance Menu click on the M359 icon above the words MySQL Databases on the main screen of your cPanel interface 2 Click on 4 next to the name of the database you wish to delete Troubleshooting 134 MySQL Databases Before deleting a database due to problems with that database try using Repair on the database to repair any problems with it Removing a MySQL user Overview When a MySQL user is no longer
74. icking 55 containing 50 File s 50 File s 53 File s 55 File s 60 File s permissions Changing 60 File s permissions 60 Files needed 16 Filetype handle 11 Filetype 11 Filter Maintenance menu 107 Filter Test 107 filters 19 20 107 110 forward 99 108 116 117 141 Forward domain2 com 141 forwarders 108 Forwarding Maintenance menu 108 frontpage 31 65 67 68 69 FrontPage application 65 Index FrontPage extensions installing 65 reinstalling 68 FrontPage extensions 65 FrontPage extensions 65 FrontPage extensions 67 FrontPage extensions 68 FrontPage extensions 69 Frontpage Extensions menu 65 69 Frontpage passthough auth 65 68 FrontPage Server Extensions 67 FTP creating 73 FTP 45 65 FTP 73 FTP 73 FTP 75 FTP 76 FTP 77 FTP 78 FTP 179 FTP 183 FTP 185 FTP 185 FTP 186 FTP 187 FTP 187 FTP 188 FTP 188 FTP Account Added 73 FTP Account Deleted 75 FTP accounts 73 75 76 77 FTP Manager 73 75 76 77 78 FTP Session Control 76 FTP sessions 73 76 Full backup Generate Download 16 Generating 16 Full backup 16 G Generate Backup 16 Generate Key 121 Generate Download Full Backup 16 Generate Download 16 Generating 199 cPanel User Manual full backup 16 Generating 16 GnuPG 121 122 GnuPG keys Adding 121 Removing 122 GnuPG keys 121 GnuPG keys 122 Go Back 109 175 Google searching 39 Google 39 Grant Refer 132 151 user s 131 150 user s permissions 132 152 Grant 131 Grant 132 Grant 132
75. icking on the file s picture next to the trash can Editing a file s contents Overview You can use the File Manager to edit the contents of a script or a text file by using the Edit File option Image files can not be edited with the Edit File option Steps 1 To access the FILE MANAGER click on the fe icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file you wish to edit 3 Click on edit file on the right side of the screen 56 File manager Show File Delete File Edit File Change Permissions Rename File Copy File Move File 4 Another window will open with the contents of that file 5 To edit the file simply add remove or change text by typing in the window 6 When you have finished editing the file click on the Save button 7 If you wish to change the name of the file type a new name in the Save file as field NOTE After saving the changes to the file following will appear except file will be the name of the file and nome directory file will be the directory you are in and the filename home directory file File Saved Continue editing file 7 To continue editing the file click on the word file 8 To return to the File Manager close the browser window Troubleshooting Be careful to make sure spelling and punctuation is correct when editing files especially script files Small errors may cause a script to not run properly or a
76. ion message Make sure that any automatic mailing you wish to receive have their from address on your white list as they will not be able to respond to your verification mail Configuring the boxtrapper Overview The cPanel BoxTrapper configuration allows you to set what email addresses are associated with the BoxTrapper and also how long logs and queue messages are kept for those accounts Steps 1 To access the Mail Menu click on the 2d icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 3 To enter the BoxTrapper menu click on the word Manage 4 Click on the words Configure Settings 5 Change the settings to what you need Email addresses going to this account 113 cPanel User Manual Place all of the email addresses that you wish to have the BoxTrapper enabled on in the field next to this option These addresses should be separated by commas How many days logs and messages in the queue should be kept Place a number in the field next to this option that corresponds with the number of days you wish to keep mail logs and mail messages in the queue Setting this higher will use up more disk space 5 Click on Save to save your changes Troubleshooting The BoxTrapper will prevent all mail from entering your inbox except from addresses on your white list or addresses that have responded to your verification message Make sure that any automatic mailing you wish to r
77. ions are not installed on www domain com 80 Removing htaccess files Done Removing old frontpage files Done FrontPage extensions are currently not installed Troubleshooting Don t worry about the error shown above because Frontpage Extensions are not currently installed on your account They cannot be removed if they do not exist Reinstalling frontpage extensions Overview If your FrontPage Extensions are not working properly reinstalling them may solve the problem Before you uninstall them and install them again try reinstalling them to get them to work Also reinstalling FrontPage Extensions will upgrade them to the latest version Steps 1 To access Frontpage Extensions click on the icon above the words Frontpage Extensions on the main screen of your cPanel interface 2 To reinstall FrontPage Extensions click on Reinstall Extensions 68 FrontPage extensions NOTE The following will appear except the date will be the date you installed the extensions on user will be your username and the version may be different Attempting to install FrontPage extensions Starting install port 80 Created 02 Jun 2004 19 32 57 0000 Version 5 0 2 2634 Server extensions already installed on port 80 Reverting to upgrade Starting upgrade port 80 Created 00 Jan 0000 11 11 11 0000 Version 5 0 2 2634 Chowning Content in service Port 80 Upgrade completed Upgraded Version 5 0 2 2634 Star
78. ir account from the Backup Menu or download any automatic backups that their server administrator has created To access the Backup Menu click on the pas icon above the words Backup on the main screen of your cPanel interface To learn more about using the Backup Menu click on one of the topics listed below it in the contents window of this manual The Backup Menu in the x2 theme appears as follows 15 cPanel User Manual Backup Systems Backups Selecta syster bechup to dove load daily wezkiy manzaly Full Backups Restore a Home Backup sererste Uowrlead a Ful backup Chine Up neal Home Directory Reslure a MySQL Dalabose _ Cheuse Up ved 7Mowmlnad a heme di ertary 3arkup Duwnlvad a MySQL Dalabase Backup cotest Restore an Alias Filler _Shooes upozd Aline Filtern oih am en ea Su Fark J Generating a full backup Overview A full backup will backup all files needed to restore your account if it is corrupted deleted or moved to another server Generating a full backup and saving it to a remote location can be a very safe move in case of problems with your account Steps Y 1 To access the Backup Menu click on the icon above the words Backup on the main screen of your cPanel interface 2 Click on Generate Download a Full Backup 16 Backup 3 Select the destination you wish to save the backup to from the drop box next to Backup Destination 4 Enter your e
79. k Adding FTP accounts 73 cPanel User Manual Overview You or your fellow site developers may need to transfer files from a computer to the computer that contains your web site If you need to transfer many files using an FTP client is the quickest way to accomplish this In the FTP Manager you can create FTP accounts which allow users to access the files of your web site with an FTP client Steps 1 To access the FTP Manager click on the a icon above the words FTP Manager on the main screen of your cPanel interface 2 Click on FTP Accounts 3 To add an FTP account click on Add FTP Account 4 Enter the username for the new FTP account in the blank field next to Login 5 Enter the password for the new FTP account in the blank field next to Password 6 Enter the directory which the account will have access to in the blank field next to Directory NOTE Enter in this field will give the user access to public_html and all subdirectories of public_html for your account 7 Click on Create to create the new FTP account NOTE If the account was created the following will appear except user will be the username you have provided for the new account and password will be the password you have provided for the new account 74 FTP manager FTP Account Added The FTP account user with password password was added Troubleshooting Make sure to use usernames that are compatible with the FTP client that the use
80. leshooting Before deleting a database due to problems with that database try using Repair on the database to repair any problems with it Removing a PostgreSQL user Overview When a PostgreSQL user is no longer deleted you can remove them to prevent them from having access to any databases Steps 1 To access the Postgres Account Maintenance Menu click on the P icon above the words PostgreSQL Databases on the main screen of your cPanel interface 2 Scroll down to the user s name under Users 3 Click on next to the user s name to remove their PostgreSQL user 154 PostgreSQL Databases 155 Raw Access Logs Overview Raw Access Logs allow you to see who has accessed your site without the use of graphs charts or other graphics You can use the Raw Access Logs menu to download a zipped version of the server s access log for your site This can be very useful when you need to see who is accessing your site quickly Steps 1 To access the Raw Access Logs menu click on the 2 icon above the words Raw Access Logs on the main screen of your cPanel interface 2 Select the domain or subdomain you wish to view the logs for by clicking on its name below the words Please select a raw log to download 3 Click on Save to save the log to the directory shown by your browser s save file window 4 To view the log open it in a zip program and unzip the file inside Then use a text editor to open the log and view it
81. mail address in the field next to Email Address An email will be sent to this address when the backup is completed 5 If you are backing up to a remote server place the server s name your username and your password on that server in the appropriate fields 6 Click on Generate Backup to start the backup process Troubleshooting When backing up to a remote server make sure you have properly entered the servername your username on that server and your password for that account Download backups Overview You can use the Backup Menu to download any automatic backups that have been created by your server administrator Steps 1 To access the Backup Menu click on the icon above the words Backup on the main screen of your cPanel interface 2 Click on the Daily Weekly or Monthly to select the type of automatic backup you wish to download 17 cPanel User Manual 3 Save the backup file to your computer Download a home directory backup Overview This function will allow you to download all of the files in your home directory This can be useful to backup the html side of your site However it will not backup DNS mySQL or other system files and settings Steps 1 To access the Backup Menu click on the icon above the words Backup on the main screen of your cPanel interface 2 Click on download a home directory Backup 3 Save the file to your computer Troubleshooting Make sure to use a zip progr
82. n the word Manage 4 Click on Review Log 5 Click on middle log date to view it 6 Click on another date to navigate forward or backward in your logs Troubleshooting You can only view logs for as many days backward as you have set to keep them Reviewing your boxtrapper queue Overview The boxtrapper queue will show all messages that are awaiting confirmation Steps 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 3 To enter the BoxTrapper menu click on the word Manage 4 Click on Review Queue 117 cPanel User Manual 5 The BoxTrapper queue for today will be shown 6 Click on another date to navigate forward or backward in your queue Troubleshooting You can only access the queue for as many days backward as you have set to keep it Tracing an email address Overview It can be helpful to know exactly where email is coming from To see the path of an email from its server to your mail server you will need to trace its address This can give you information about mail problems and whether or not they are problems with your mail server Steps 1 To access the Mail Menu click on the e icon above the word Mail on the main screen of your cPanel interface 2 Click on Trace an E mail Address 3 Enter the email address you wish to trace in the blank field and click Show Route 4 If successful an image will ap
83. nd ce ade rel engelsse reset 95 Tro bleshootiNg tocada oi 95 Leech Protect naien ii aa Aa A AAE aa AnA AN 97 OI a E a a En a AEE E Ea 97 A E Aaa 97 TRONS SO OG cia iaa 97 Pi ea ees A 99 al ar 1 ESERTERONSPREDDUWNETESBLHBEDEUBPNEETETETHSELEEBEHELTRURLNSETESBENEETTERUHNETEUHEHECTEDEENSETEUDLNSEREEBENEERNG 99 OVGIVICW user 99 Accessing web Mill nn 100 OVELVIOW NN a RAR 100 SID ee ee ee ee ee ee ee ee en 100 Troubleshooting isois een 101 AGGING email ACCOUNIS 2 24 101 OM WE A A ES 101 O SERENE AN PEAT SALIENT SRSA AA SERENE CS OEE SERENE EEA Ea 101 TROUBIGS MOO TAG tots 103 Removing email accounts seca iii 103 OVNI tasa cepas 103 O O 103 Troubleshooting ii 104 Changing your default email addressS cccconnnnoccccnnnnnnncnnconnccccnncnnnnnnnnnanos 104 O A A En 104 iPods 104 Trouble noO IN ais 105 Creating email autoresponses uuuuuusnssssesnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 105 A O E 105 SO a EIE OA a eh 105 Troubleshooting ataco 106 Filtering yo r email 107 A a 107 SIEDS Sn EAA E N NA A AN 107 Troublesh60llnd 22a al 108 viii Table Of Contents FOrW aldeise ta tac da ed o 108 OETA EAT AEA EEE EA E 108 RO 108 WHOUDIGSTIOO NING A er a hl See 109 Mallhqilistss coto DA het DAR BAR Ea AR BAe AS 109 OYEIVIEW anne 109 A 110 TroubleSn901NG Se 110 o A A EE E E CN EE 110 ee Eto 111 RONG OG yasni 111 Troubleshooting asii ii 111 A O 111 A ds Clues Aae 111 Enabling the DOXrapperovicanaincoc
84. ng created make sure that all fields contain information before clicking on create Removing email accounts Overview You have the ability to remove any added email accounts to your main account The number of email accounts you have is controlled by your web host and shown on the main screen of your cPanel interface NOTE You cannot delete the email account for the main cPanel user Steps 1 To access the Mail Menu click on the ee icon above the word Mail on the main screen of your cPanel interface 2 Click on the words Add Remove Accounts to enter Mail Account Maintenance 3 Click on Jelete 4 You will be taken to a page which asks you to make sure you wish to delete the account Click on yes to delete the account 103 cPanel User Manual NOTE If the account was created successfully the following will appear except it will contain the email address you are deleting rather than name domain com The e mail account name domain com was successfully deleted Troubleshooting Make sure you are not trying to delete the main email account as it cannot be deleted Clicking on No on the confirmation page will cancel the process and the account will not be deleted Changing your default email address Overview The default email address will catch any mail that is sent to an invalid email address for your domain All mail that is sent to an address that does not exist will go to the default email address Steps 1
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86. ns before attempting to add one Removing Addon Domains Overview The Addon Domain Maintenance menu allows you to remove addon domains from your account This will not remove the subdomain that the addon domain points to Steps cPanel User Manual 1 To access the Addon Domain Maintenance menu click on the 5 icon above the words Addon Domains on the main screen of your cPanel interface 2 Select the addon domain you wish to remove from the drop box next to Remove Addon Domain 3 Click on Delete Domain Agora Shopping Cart Overview The Agora Shopping Cart is a fully featured shopping cart that can be installed with the click of a button The product is fully documented at the Interchange site please refer to the Agora web site if you have any questions about using the shopping cart Steps ou 1 To access Agora Cart Setup click on the e icon above the words Agora Shopping Carton the main screen of your cPanel interface 2 Enter the username of the user you wish to administrate your cart in the blank field next to Admin User 3 Enter the administrator s password in the blank field next to Admin Password 4 Enter the url you wish to install the cart to in the blank field next to Install the cart at this url 5 Click on Install to set up the shopping cart Troubleshooting To modify your cart click on its name under Modify an existing Cart and login with the administrator s username and password Apache Handlers
87. o complete many tasks Steps 1 To access the FILE MANAGER click on the E icon above the words File Manager on the main screen of your cPanel interface 51 cPanel User Manual 2 To move to a specific directory folder click on the icon next to the directory s name 3 To go back up to the previous directory you were in click on Up one level 4 To go back to your home directory click on the before the name of the current folder Troubleshooting If you cannot figure out where you are check the top of the File Manager to see your location It will be next to Current Folder Uploading files to your site Overview For your site to show up on the internet it needs to be present in your site s public_html directory You can use the FILE MANAGER to upload files to this directory and to other directories by using the Upload file s option Steps click here for a flash demo of this task 1 To access the FILE MANAGER click on the E icon above the words File Manager on the main screen of your cPanel interface 2 Click on the words Upload File s 3 Click on a box marked Choose 52 File manager Please select fles o upload to Fome cpdocs LChogse Choose Choose _Choose Choose _ Choos Choose Choose Crooss Cluuse E Chuuse Cluuss Overvaite existing files Upload Back to home cpdocs 4 Select a file to upload from the pop up window by clicking on it
88. oalianda arene 112 Configuring the boxtrapper ooooooccccccncccccccconoccccncccnnnnnnnnnnnnnnnnnnnnnnnnnnnannennnnos 113 Editing your boxtrapper liSTS oooonnooccccccnnncccccnncocccccnnnncncnnnnnnnancncnnnnnnnnnannns 114 Editing your Confirmation messages cccccccccccnonononoccnononononananannncnnnnnnnnnnnnnns 115 Reviewing your boxtrapper lOJQS ccoccccccccooooccccnccccnnccnnnnnnaccnnncnnnnnnnnnnnns 116 Reviewing your boxtrapper QUeUe oooccccccccccccoooooccccccccnncnnnnnnnnnnnncnnnnnnnnnnnnns 117 Tracing an email address ooooooocccccccccccnccnanonocnnnnncnnnnnnnnnnnnnnnnnncrnnnnnnnnn nn ccnnnnnn 118 OYEIVIEN are 118 POLO ese ee cece se nh n 118 Troubleshooting 2a aa 119 Changing mx entries see ee ee ee a ee 119 VOM Montado 119 ID ni ed 119 Troubleshooting iidita a tii 120 Manage OpenPGP KeyS coccooooocccccccccccccccccnonccncnnccnnnnnnnnnannnnnnnncnnnnnnnnnnnnnnncnnnnnnnnn 121 Manage OpenPGP Keys een cad 121 OVEIVIOW oo 121 Adding GnuPG keys uuuus44442444444n0nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 121 OMC ni 121 OS A A TERN EERFRARERBRTERERERTRRERERESAUCERRERRRER 122 Troubleshooting ierann a 122 Removing SAUS ee a ee a ee re 122 OVVIE Wisteria 122 Sleeps rare 122 SA A Aa EA 125 o o een shea 125 ONIRA OA O ON 125 Addind Mime PES iaa dias 125 OMC o oO 125 o A Alabtied tata tts 126 O ne sat a an tire ee neal ie al tah keen she 126 Removing MIME types 126 cPanel User Manual
89. om put name in the first blank field 5 Place the email address you wish the email to be forwarded to in the blank field next to the 6 Click on Add Forwarder to add the forwarder NOTE If the forwarder was added successfully the following will appear except name domain com and name2 domain2 com will be the email addresses you have enter in the blank fields All email sent to name cdomain com will now be redirected to name2 domain2 com Troubleshooting Make sure you have spelled both email addresses correctly when adding forwarders Mailing Lists Overview Mailing lists can be used to send messages frequently to a large amount of people for things such as newsletters product updates and more cPanel allows you to update and configure your mailing lists to easily send out information to large groups of people 109 cPanel User Manual Steps 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 To add a mailing list click on Add Mailing List 3 Every list needs a unique name Enter the list s name and password into their respective blank fields 4 Select the domain the list is for from the drop box and click Create NOTE If the list was created successfully the following will appear except the information will reflect the information you provided above in the blank fields Mailing List Created The mailing list name_of_list on domain com wit
90. om the name you wish the message to come from the subject of the autoresponse email and the message in the respective fields 5 If you wish the message to be displayed in HTML format check the box next to HTML message 6 Use the drop down box to select the character set you wish the autoresponse to appear in 7 Click on Create Modify to create the autoresponder NOTE If the autoresponder was created successfully the following will appear except name domain com will be the email address you have created the autoresponder for Autoresponder Created name domain com was successfully created Troubleshooting Make sure you are using a valid email address in the Email field Also make sure you select the character set you are using in the autoresponse 106 Mail Filtering your email Overview You can use email filters to send messages to certain places depending on their contents You can use filters to sort mail between business and pleasure to delete unwanted mail or to sort mail in another manner Steps 1 To access the Mail Menu click on the gt icon above the word Mail on the main screen of your cPanel interface 2 Click on E mail Filtering to enter the Filter Maintenance menu 3 To add an email filter click on Add Filter 4 Now select the part of the message that you wish the filter to look at from the first drop box 5 Select how specific you wish the filter to be from the second drop box 6 Enter the
91. on Jobs Menu click on the 6 icon above the words Cron jobs on the main screen of your cPanel interface 2 Click on Advanced Unix Style to access the Cron Manager 3 Enter the email address you wish the output of the command run by the cron job to be sent to in the field next to will be sent 4 Enter the command you wish the cron job to run in the blank field below Command 5 Select how often you wish the command to be run by placing a number or in each of the boxes 39 cPanel User Manual 6 Click on Save Crontab to save your changes and set up your cron job Troubleshooting A denotes to run the command at every possible time for that box For example a in the month box would run the command every month More information on cron jobs can be found by searching google for crontab Deleting a cron job in standard mode Overview When a cron job is no longer needed you should delete it so the command will not continue to run Steps 1 To access the Cron Jobs Menu click on the 6 icon above the words Cron jobs on the main screen of your cPanel interface 2 Click on Standard to access the Standard Cron Manager 3 Click on next to the cron job you wish to delete Deleting a cron job in advanced mode Overview 40 Cron Jobs When a cron job is no longer needed you should delete it so the command will not continue to run Steps 1 To access the Cron Jobs Menu click on the 6 icon above the words C
92. out your domains and servers Nameserver ips for domain2 com are 1 2 3 4 5 6 7 8 Bind reloading on servername using rndc Bind reloading on nameserver using rndc Bind reloading on nameserver2 using rndc Bind reloading on nameserver3 using rndc Created DNS entry for domain2 com Setup Mail forward domain2 com gt domain1 com Setup domain2 com OK Adding httpd conf entry for domain2 com to point to domain1 com Troubleshooting 142 Parked domains Make sure to register the parked domain with a valid domain registrar or else it will not work Removing parked domains Overview The Parked Domain Maintenance menu allows you to remove parked domains to your account If a parked domain is no longer necessary you can remove it without removing the main domain Steps 1 To access the Parked Domain Maintenance menu click on the S icon above the words Parked Domains on the main screen of your cPanel interface 2 To remove a parked domain select the domain from the drop box next to Remove Parked Domain and click on Remove Domain Note If the parked domain was added successfully the following will appear except it will contain information about your domains and servers Parked Domain Removal domain2 com gt deleted from hostname domain2 com gt deleted from nameserver domain2 com gt deleted from nameserver2 domain2 com gt deleted from nameserver3 Updating Mail Routes Done Removing localdomains entire
93. page and display the contents of that page This way you can make a page with a long URL accessible by a page which has a shorter and easier to remember URL For example Since http www domain com folder1 foldera longfilename_with_underscores html is hard to remember you can make http www domain com filename html redirect to the other URL This way users do not have to remember the longer URL or search through your web site to get to the page they wish to access To access the Redirects Menu click on the icon above the words Redirects on the main screen of your cPanel interface To learn more about using the Redirects Menu click on one of the topics listed below it in the contents window of this manual The Redirects Menu in the X2 theme appears as follows 161 cPanel User Manual Add Redirect hilpif epeucs aur ily 2 lerperary f Azd Remove Redirect Remove Current Radiracts Gu Back Adding Redirects Overview Redirects allow you to make a specific web page redirect to another page and display the contents of that page This way you can make a page with a long URL accessible by a page which has a shorter and easier to remember URL For example Since http www domain com folder1 foldera longfilename_with_underscores html is hard to remember you can make http www domain com filename html redirect to the other URL This way users do not have to remember the longer url or search through yo
94. par Assass n Trace an E mail Acdress z Mocify Ma Cst arger MX Cnzy Go 2 Accessing web mail Overview You can use the Mail Menu to access one of the three web mail programs included in cPanel These programs will allow you to read your email through a browser window without having to make any changes to the computer you are on or leave any email on the computer you are on Steps 1 To access the Mail Menu click on the Ea icon above the word Mail on the main screen of your cPanel interface 2 Click on the words Web Mailto enter a screen where you can select the mail program you wish to use 100 Mail 3 Click on the icon of the mail program you wish to use More information on the benefits of each mail program can be found in the web mail section here need link when web mail is written 4 You will now need to login to the web mail program using the username and password for the email account you wish to use NOTE You can also access web mail through the web mail icon on the main screen of your cPanel interface Information about using each web mail program can be found in the web mail section here needs link also Troubleshooting Make sure to log out of web mail when you are done If you do not log out it may be possible for another user of the computer you are on to access and read your email Adding email accounts Overview You have the ability to add extra email accounts to your main
95. pear showing the mail servers involved in the email s path to your mail server 118 Mail Troubleshooting This feature should only be used for email addresses that are not located on your mail server If you use it for a local email address no useful information will appear Changing mx entries Overview You can use the Modify Mail Exchanger MX Entry function to change where a domain s email is delivered to This allows you to have the email from one domain delivered to another domain Steps 1 To access the Mail Menu click on the e icon above the word Mail on the main screen of your cPanel interface 2 Click on Modify Mail Exchanger MX Entry 3 The current MX entries will be listed on this screen Click on Change an MX Entry to modify one of those entries 4 Select the domain you wish to change the entry for from the drop box 5 Enter the new destination domain in the blank field and click Change NOTE If the entry was changed successfully the following will appear except the domains listed will be the ones you are using 119 cPanel User Manual MX Entry Saved The MX entry for domain com has been changed to domain2 com The local mail configuration has been updated Troubleshooting You will need to make the MX entry point to a domain that you are in control of so you can get the mail once it is sent to that domain Invalid domain names will not work 120 Manage OpenPGP Keys Manage OpenPGP Ke
96. people can access subdirectories in your site through a simpler domain name than using your domain name and directory names For example Instead of accessing http www domain com users john forums they can access http jforums domain com if you set up a subdomain pointing to the forums directory Steps 1 To access the Sub Domain Maintenance menu click on the D icon above the word Subdomains on the main screen of your cPanel interface 2 Enter the prefix for the subdomain in the first blank field and click Add NOTE If the subdomain was added successfully the following will appear except sub domain com will be the prefix you are using and your domain SubDomain Adder The subdomain sub domain com has been added 3 Click on Go Back 4 To make the subdomain work select it from the drop box next to Setup Redirection and click on Setup Redirection 5 Enter the URL which you wish the subdomain to display in the blank field and click on Save 176 Subdomains NOTE If the subdomain was redirected properly the following will appear except sub domain com will be your subdomain and http www domain com test html will be the URL you have selected your subdomain to display SubDomain Redirection sub domain com is currently being redirected to htip www domain com test html Troubleshooting Make sure the file and directories that you have the subdomain displaying exist Removing subdomains Overview
97. play option click on the box with the name of that option Disk Usage Options Show Parent Directories Hide Parent Directories This option will show or hide all top level directories in your site When turned on directories above public_html will be show When turned off only subdirectories will be shown Show More Directory Depth This option will show all the subdirectories of the currently listed directories Show Less Directory Depth This option will show all parent directories of the currently listed subdirectories Show Top Level This option will show all files and directories that exist in your home directory Clear File Usage Cache Hide Small Files Show Small Files This option will hide all files that do not take up a significant amount of disk space This can be very useful when trying to find only the files that are using a lot of space on your site Enabling Show Small Files will go back to showing all files in the current directory regardless of size Show File Sizes as Bytes This option will show all files sizes in bytes instead of megabytes 44 Error log Overview This function will display the last 300 errors for your site This can be very useful for determining what links are broken on your site or what files do not exist that should Checking this log frequently can help keep your site running smoothly Steps Ed 1 To access the Web FTP Stats Menu click on the an icon above the words Web FT
98. r misspells a url to a page they are trying to access It is important to be helpful with your 404 error page or the user may decide to leave your site 500 This will be reached when the page cannot be displayed This can occur when a script fails to run or under other circumstances You should have the user contact the site administrator when this page is shown Troubleshooting Make sure to be friendly and helpful when creating custom error pages so your users stay at your web site rather than leaving when an error is found 48 File manager File Manager Overview The cPanel FILE MANAGER allows you to modify the files and contents of files that are part of your website The FILE MANAGER allows point and click uploading editing copying and more If you need access to the files that make up your website you will need to use the FILE MANAGER To access the FILE MANAGER click on the S icon above the words File Manager on the main screen of your cPanel interface Click here to see a demo of accessing the FILE MANAGER To learn more about using the FILE MANAGER click on one of the topics listed below it in the contents window of this manual The FILE MANAGER in the x2 theme appears as follows 49 cPanel User Manual rile Manager x Click on a folder icon to navigate Ulick cn a name to wew its propert es Ey Currert Folder 3 Create New Folder t Upload filc oa trash FUL mai 770 pubic_ftp 758 pubie
99. r will be using to login to their FTP account Removing FTP accounts Overview You may need to remove an FTP account so that a user can no longer access your web site or so that you can free up room to create other FTP accounts This can be accomplished through the FTP Manager Steps 1 To access the FTP Manager click on the 3 icon above the words FTP Manager on the main screen of your cPanel interface 2 Click on FTP Accounts 3 To remove a FTP account click on next to the account that you wish to remove NOTE If the account was removed successfully the following will appear except user will be the username of the account 75 cPanel User Manual FTP Account Deleted The FTP account user was deleted Troubleshooting You cannot remove accounts that have the Main Account icon next to them Controlling FTP sessions Overview You can use this function to see who is currently logged into your site through FTP You can also terminate any FTP connections to your site that you feel should not be open This can be very useful in preventing users from accessing your files without your permission Steps 1 To access the FTP Manager click on the a icon above the words FTP Manager on the main screen of your cPanel interface 2 Click on FTP Session Control You will see all the users logged in through FTP on this page Their username as well as the server they are logging in from and the time they logged in
100. ript will not work it needs to be created as an HTML Document Copying files Overview You can use the Copy File function to copy a file into a different directory than its current location This is very useful is you need multiple copies of the same file in different locations You can also copy files as a backup before changing them Steps 1 To access the FILE MANAGER click on the E icon above the words File Manager on the main screen of your cPanel interface 59 cPanel User Manual 2 Click on the icon next to the file you wish to copy 3 Next click on Copy File on the right hand side of the screen Show File Delete File Edit File Change Permissions Rename File Copy File ee Move File 4 A list of folder will appear on the left hand side of the screen 5 Click on the name of the folder you wish to copy the file into NOTE If the copy was successful an image similar to the following will appear on the right hand side of the screen E gt y home cpdocs public_html contactemail copy lt images Troubleshooting Trying to copy a file into a folder which already contains that file may cause an error Also note that the list of folders begins with not your current folder Changing a file s permissions Overview 60 File manager It is important to make sure that certain files can be accessed only by certain people Therefore proper file permissions should be set so those who are p
101. ron jobs on the main screen of your cPanel interface 2 Click on Advanced Unix Style to access the Cron Manager 3 Click on next to the cron job you wish to delete 41 Disk Usage Disk Usage Overview The cPanel Disk Usage Viewer allows you to see where the files are in your site that are taking up disk space You can use the viewer to view all of the files in your site and find out how much space each file takes up To access the Disk Usage Viewer click on the icon above the words Disk Usage on the main screen of your cPanel interface To learn more about using the Disk Usage Viewer click on one of the topics listed below it in the contents window of this manual The Disk Usage Viewer in the x2 theme appears as follows Disk Usage Viewer Show Parent D rectores Show More Directory Depth Stow ess Dirzczory Depth Srow Toz Level Teer T le Usage Cache lice Small 1 es Show File Sizes 5 bytes D rectory 4 Space Used Disk usage options Overview You can use the options in the Disk Usage Viewer to control what is displayed in the viewer Through the options you can navigate through your site and change the information that is displayed in the viewer 43 cPanel User Manual Steps 1 To access the Disk Usage Viewer click on the 2 icon above the words Disk Usage on the main screen of your cPanel interface e To navigate to a directory click on the name of that directory e To enable a dis
102. ry without creating a copy of the file Steps 1 To access the FILE MANAGER click on the S icon above the words File Manager on the main screen of your cPanel interface 2 Click on the icon next to the file you wish to move 3 Click on the words Move File in the menu on the right hand side of the screen Show File Delete File Edit File Change Permissions Rename File Copy File Move File em 4 A list of folders will appear on the left hand side of the screen 62 File manager 5 Click on the name of the folder you wish to move the file into NOTE If the move was successful an image similar to the following will appear on the right hand side of the screen wa 5 jpg move home cpdocs public_ftp Troubleshooting Make sure to place files only in directories where they are supposed to be Placing a file in the wrong folder can have adverse consequences 63 FrontPage extensions FrontPage extensions Overview Frontpage Extensions allow you to publish your site directly from the FrontPage application This means that you will not have to upload files through FTP or another method WARNING We do not recommend installing FrontPage Extensions unless you need them When installing or uninstalling FrontPage Extensions you will loose all of your htaccess files for your site This means that any changes you have made to your htaccess files will be lost To access Frontpage Extensions click on the icon above the word
103. s 143 cPanel User Manual Removing ServerAlias line Done Parked Domain domain2 com Unparked 144 Password Protect Directories Overview You can use this option to place a password on one of your site s directories Only users that you specify will be able to access this directory Steps 1 To access the Directory Access Menu click on the TA icon above the words Password Protect Directories on the main screen of your cPanel interface 2 Click on the name of the directory that you wish to protect You can navigate to a directory by clicking on the icon next to it 3 When the new screen appears click on the box next to the amp icon to require a password to access the directory 4 Type the name that you wish to appear in the login box for the directory in the blank field next to Protected Resource Name 5 Place the name of the user you wish to be able to access the directory in the blank field next to Username 6 Place the password for that user in the blank field next to Password and click on Add Modify authorized user 7 Repeat steps 5 and 6 as necessary to add more users Troubleshooting To change a user s password click on their name type a new password into the Password field and click on Change Password 145 cPanel User Manual 146 PhpMyChat Overview You can use cPanel to add a MySQL based chatroom called PhpMyChat to your website Steps 1 To access PhpMyChat Setup click on the i
104. s Ana Ans og produces simole s mr ary or al the peop e who have visized your site It is tast and srovizes great lig twcig t stabstcs Webal cer Webalzer is a mo a complex stecs orocrarr thet produces a nice war ety ot cars and garazha azout who has visited your ste Ihs probably the most popular stats engine available boda y Subdomain Szats This will stow statistics tor the suadzmxzins on you account e laws Y isi ns This will stow you He las 309 visito s who came to your site and some i te sszing information sbout Hem Eandwdth This will Sb crue nsa miery del yina nenn Tun bee oar al Erro Log This wall sFowermrs n yat rate mages car nading mies ng files ate Tals ls very use for d hugg ng CGT suipls i Rack J Analog 185 cPanel User Manual Overview Analog produces a simple summary of all the people who have visited your site It is fast and provides great lightweight statistics Analog shows the people who have accessed your site during a specific month It provides limited content but can be helpful to see where your main users are from Steps me 1 To access the Web FTP Stats Menu click on the zn icon above the words Web FTP Stats on the main screen of your cPanel interface 2 Click on Analog 3 Click on the month that you wish to view the statistics for Webalizer Overview Webalizer is a more complex stats program that produces a nice variety of charts and graphs about who
105. s FTP directory Objectionable material can be placed there without your knowledge Setting your anonymous FTP message Overview You can use this function to change the message that appears when an anonymous user logs into your site through FTP Steps 1 To access the FTP Manager click on the a icon above the words FTP Manager on the main screen of your cPanel interface 2 Click on Anonymous FTP Message 3 Enter the message that you wish anonymous users to receive upon login in the blank field above Save Message 4 Click on Save Message to save your anonymous FTP message NOTE If the message was saved successfully the following will appear except your message will be below the following words When your visitors connect to your anonymous FTP server they will see following welcome message 78 FTP manager Troubleshooting Make sure your message is spelled correctly You need to click on Save Message for your message to be saved and used 79 Hotlink protection Hotlink protection Overview Hotlink protection prevents other websites from directly linking to files as specified below on your website Other sites will still be able to link to any file type that you don t specify below ie html files You can use hotlink protection to keep other sites from linking to your images videos and other files If another site links directly to your images or other files they will be using your bandwidth to displa
106. s Frontpage Extensions on the main screen of your cPanel interface The Frontpage Extensions menu in the x2 theme appears as follows cranz a FrontPage Exlensiuns Wer sic Thin ill Pat para DO NOT dada Fam Dale Fz ersin ne yan cc Landes yam in een Tas publish pira size direct y om the Fronttage spp ica on Uninstal ing tha exters ons Fam the man corsin wil sninstal tha exters ons fom all s bdomairs snc addon domains A RO ame Somalia al Yini rund ewe lie as mirai are ferskode nn ie men corai bstors they can ze nstallec or any suzdeomains o addo domains rszalinz or un nstallirg Frorte ge Extensions will result In the loss of all htaczess Al as Ir your ez arsa Any d rectories you have pru ecle well WebPrulert will Lecce unprotected u Lil you peprelech L en Domain Status cprocs com not irmelled Irstell Dimensions een Al Patensinns Go Ya lt Installing frontpage extensions 65 cPanel User Manual Overview Frontpage Extensions allow you to publish your site directly from the FrontPage application This means that you will not have to upload files through FTP or another method WARNING We do not recommend installing FrontPage Extensions unless you need them When installing or uninstalling FrontPage Extensions you will loose all of your htaccess files for your site This means that any changes you have made to your htaccess files will be lost Steps 1 To access Frontpage Extensions click on the icon
107. s every week so that your disk space is not being used up by those files Standard mode gives you a range of pre set options for adding your cron job and is easier to use than advanced mode Steps 1 To access the Cron Jobs Menu click on the 6 icon above the words Cron jobs on the main screen of your cPanel interface 2 Click on Standard to access the Standard Cron Manager 3 Enter the email address you wish the output of the command run by the cron job to be sent to in the field next to will be sent 4 Enter the command you wish the cron job to run in the blank field next to Command to run 5 Select how often you wish the command to be run by selecting an option in each of the boxes 6 Click on Save Crontab to save your changes and set up your cron job 38 Cron Jobs Troubleshooting The command run by the cron job must be a valid command Try running the command first from the command line to make sure it works before adding it to a cron job Adding a cron job in advanced mode Overview Cron jobs allow you to automate certain commands or scripts on your server to complete repetitive tasks automatically A cron job allows you to run a certain command at times set by the job For example you could set a cron job to delete temporary files every week so that your disk space is not being used up by those files Advanced mode allows you to add a cron job just as you would from the command line Steps 1 To access the Cr
108. s from your scgi bin directory using your uid user to run the script This means that you or your web pages can run cgi scripts if they are placed in the scgi bin directory Steps 1 To access the CGI Center click on the S icon above the words CGI Center on the main screen of your cPanel interface 27 cPanel User Manual 2 To enable the wrapper click on the words Simple CGI Wrapper 3 Place any scripts in nome username public_html scgi bin that you wish to be able to access from the web except username will be your cPanel username Troubleshooting Make sure that the scripts you have placed in scgi bin have the correct permissions and filenames to be run properly on your system Simple guestbook Overview The simple guestbook script allows you to create a simple guestbook to add to your site This guestbook is a basic one and will appear on your site as it does below Edit Guestbook Template Steps 1 To access the CGI Center click on the 5 icon above the words CGI Center on the main screen of your cPanel interface 2 To access the Simple Guestbook menu click on the words Simple Guestbook 3 Copy the HTML code below Manage Guest Book and paste it into the web page you wish to have the guestbook appear on Modifying the guestbook 1 Click on Edit Guestbook Template 28 CGI center 2 Modify the HTML code in the blank field to suit your needs 3 Click on Save to save your changes to the guestbook t
109. s the damain name ts registered with a valid registrar and configurad tn point to our ONS servers ly Serup Rerireshan gt hemove Kediraction Remove Ad or Domain El Malele n i Gu Bark Adding Addon Domains Overview The Addon Domain Maintenance menu allows you to add addon domains to your account An addon domain allows you to reach a subdomain when entering the name of the addon domain into a browser This means that you can host additional domains from your account if allowed by your hosting provider Steps 1 To access the Addon Domain Maintenance menu click on the 0 icon above the words Addon Domains on the main screen of your cPanel interface Addon domains 2 Enter the name of the addon domain in the blank field next to New Domain Name 3 Enter the name of the directory which conatins the subdomain that the addon domain will point to in the blank field next to Username directory subdomain Name This directory will be the location for the addon domain s files just as public_html is the location for your domain s files 4 Type in the password for the new addon domain and click on Add Domain NOTE You can upload files directly to this addon domain using the username and password for the addon domain to log in through ftp Troubleshooting Addon domains will need to be registered with a valid domain name registrar before they can be added Make sure that your account has the ability to use addon domai
110. send back a verification email to ensure that they are nota spammer This function can be quite useful in preventing automatic mailings that you do not wish to receive from reaching your inbox To learn more about using the BoxTrapper click on one of the topics listed below it in the contents window of this manual The BoxTrapper in the x2 theme appears as follows BuxTrapper Dext sprer arozecte you inbox from spam by fo e ng a peosle not on your wite list zo reply t a verifeation email 2efore they can sons mail to you cpdocs disable Maraze so Esch Enabling the boxtrapper Overview The cPanel BoxTrapper allows you to activate e mail verification for those not on your white list This means that any mail address that is not placed on your white list will be required to send back a verification mail to ensure that they are not a spammer This function can be quite useful in preventing automatic mailings that you do not wish to receive from reaching your inbox Steps 1 To access the Mail Menu click on the icon above the word Mail on the main screen of your cPanel interface 2 Click on BoxTrapper Spam Trap 112 Mail 3 To enter the BoxTrapper menu click on the word Manage 4 Click on the button labelled Enable to enable the BoxTrapper Troubleshooting The BoxTrapper will prevent all mail from entering your inbox except from addresses on your white list or addresses that have responded to your verificat
111. sionBoard home page for more information osCommerce An online shop e commerce solution under on going development by the open source community Refer to the osCommerce home page for more information PHP Nuke An open source content management system Refer to the PHP Nuke home page for more information PhpWiki a site script where everyone can collaborate on the content Refer to the PhpWiki home page for more information InvisionBoard 12 a web bulletin board system Refer to the InvisionBoard home page for more information phpBB a web bulletin board system Refer to the phpBB home page for more information Advanced Guestbook a PHP based guestbook script Steps 1 To access the Scripts Library click on the S icon above the words Scripts Library on the main screen of your cPanel interface 2 Click on the name of the script you wish to install 3 Follow the provided instructions to install that script 165 cPanel User Manual Troubleshooting Refer to the script s home page for any questions about the script 166 Search Engine Submit Overview This function allows you to submit your web site to multiple search engines at the same time so that people on the web can search for your site through a major search engine Steps 1 To access the Search Engine Submit Menu click on the a icon above the words Search Engine Submit on the main screen of your cPanel interface 2 Uncheck the boxes next to
112. t server1 cpdocs com ns1 cpdocs com etc 3 Click on Add Hostto allows that server to access your MySQL databases Troubleshooting To add a group of servers you can use domain com which would include all of the following ns1 domain com server1 domain com test domain com etc Creating a MySQL database Overview SQL stands for Structured Query Language SQL is an international standard in querying and retrieving information from databases MySQL is essentially an SQL server it responds to requests for information that are written in SQL To use a MySQL database you must first create it and then add one or more users to it Steps N 1 To access the MySQL Account Maintenance Menu click on the M359 icon above the words MySQL Databases on the main screen of your cPanel interface 2 Enter the name of the new database in the blank field next to Db 3 Click on Add Db to create the database Troubleshooting 131 cPanel User Manual You need to create at least one database user and grant that user permission to use the new database Refer to Creating a MySQL user and Grant a user s permissions to a MySQL database for more information Creating a MySQL user Overview You need to create a MySQL user before that user is able to use the database This does not automatically allow the user to use a database you need to grant that user permission to the specific database first Refer to Grant a user s permissions to a M
113. t all 57 cPanel User Manual Creating new files Overview You can create files in any directory on your site by using the Create New File option in the File Manager This option allows you to create a text HTML or script file in the directory you are currently in Steps 1 To access the FILE MANAGER click on the E icon above the words File Manager on the main screen of your cPanel interface 2 Click on the words Create New File 3 Type the name of the new file in the blank field above the drop box containing the words Text Document Create a file in home cpdocs Text Document y Create 4 Click on the drop box containing the words Text Document and select the type of file you wish to create Create a file in home cpdocs Text Document y Create Text Document HTML Document Perl Script Shell Script 58 File manager 5 Click on the box marked Create NOTE If the file was created successfully the following will appear except filename will be the name of the file you have created and home directory will be the directory you have created the file in File Type will be replaced with the type of file you have created Creation of filename File Type succeeded in home directory Troubleshooting Make sure to create the proper type of file for its contents A file created with an improper file type may not work in the manner that you wish it to For example an HTML Document that is created as a Perl Sc
114. tasks automatically A cron job allows you to run a certain command at times set by the job For example you could set a cron job to delete temporary files every week so that your disk space is not being used up by those files There are two different modes you can use to add a cron job Standard Provides a range of pre set options that you can choose This is the simplest method and is recommended Advanced Unix Style Provides the regular Unix style cron options Recommended for users who are used to this method of entering cron entries Warning You need to have a good knowledge of Linux commands before you can use cron jobs effectively Check your script with your hosting administrator before adding a cron job To access the Cron Jobs Menu click on the E icon above the words Cron jobs on the main screen of your cPanel interface To learn more about using the Cron Jobs Menu click on one of the topics listed below it in the contents window of this manual The Cron Jobs Menu in the x2 theme appears as follows 37 cPanel User Manual Cron Jubs Plesse choose your experienze level Slem ard dyanced Urix Sty e 1 Go Deck Adding a cron job in standard mode Overview Cron jobs allow you to automate certain commands or scripts on your server to complete repetitive tasks automatically A cron job allows you to run a certain command at times set by the job For example you could set a cron job to delete temporary file
115. the words SSH Shell Access on the main screen of your cPanel interface 2 You are now logged into the command line of the server that your site is on 3 You are logged in as the main user on your account You can now access the files that are a part of your account Troubleshooting Using the shell is just like using the command line on a UNIX based server There is no undo button so be careful what commands you choose to run 169 SSL Manager Overview The SSL Manager allows you to add remove and view SSL keys signing requests and certificates SSL certificates can be used to secure your web site for shopping carts limited access or other security reasons To access the SSL Manager click on the ES icon above the words Subdomains on the main screen of your cPanel interface The SSL Manager in the X2 theme appears as follows SSL Manager Tha SSL Varager mi a low you to gererzte sel certif cates sign ng recusscs anz keys P i Kal aS Mivel Sep KEY Der finale Sigo y Fey ments CAR Delilia we CRT so 222 171 Statistics Software Configuration Overview This function allows you to choose what stats programs you will use when viewing site statistics if you are allowed to do so Steps 1 To access the Statistic Log Configuration Menu click on the ple icon above the words Statistics Software Configuration on the main screen of your cPanel interface 2 Uncheck the box es next to the stats program s you
116. ting chown port 80 web 7 DocumentRoot home user public_html Setting Password Frontpage passthough auth enabled FrontPage extensions are currently installed Troubleshooting You will see different choices depending on whether or not you currently have FrontPage Extensions installed Check below status to see if you currently have extensions installed Uninstalling frontpage extensions Overview If you no longer wish to publish to your site using FrontPage Extensions you can remove them using the Frontpage Extensions Menu 69 cPanel User Manual WARNING When installing or uninstalling FrontPage Extensions you will loose all of your htaccess files for your site This means that any changes you have made to your htaccess files will be lost Steps 1 To access Frontpage Extensions click on the icon above the words Frontpage Extensions on the main screen of your cPanel interface 2 To uninstall FrontPage Extensions click on Uninstall Extensions NOTE The following will appear except the date will be the date you installed the extensions on and the version may be different Attempting to remove FrontPage extensions Starting uninstall port 80 Created 00 Jan 0000 11 11 11 0000 Version 5 0 2 2634 Port 80 Uninstall completed Removing htaccess files Done Removing old frontpage files Done FrontPage extensions are currently not installed Troubleshooting You will see different choi
117. ur DNS is setup properly Steps 1 To access Network Tools click on the Se icon above the words Network Tools on the main screen of your cPanel interface 2 Enter the name of the domain you wish to receive information about in the blank field next to Enter a domain to lookup 3 Click on Lookup to look up the domain s information Troubleshooting Make sure the domain you are trying to look up is spelled correctly Also some domains may not provide DNS information Trace Route Overview This function allows you to trace the route from the computer you are accessing cPanel from to the server your site is on i e the number of servers and what servers your data must pass through to get to your site Steps 138 Network Tools i hat 1 To access Network Tools click on the Se icon above the words Network Tools on the main screen of your cPanel interface 2 Click on Trace Route to trace the route from your computer to the server your site is on 139 Parked domains Parked Domains Overview The Parked Domain Maintenance menu allows you to add and remove parked domains to your account A parked domain allows you to reach your domain when entering the name of the parked domain into a browser Any current domains that are parked will be listed under Current Parked Domains For example if domain2 com is parked on domain com going to http www domain2 com in a browser will bring up domain com To access the Parked
118. ur web site to get to the page they wish to access Steps 1 To access the Redirects Menu click on the 8 icon above the word Redirects on the main screen of your cPanel interface 2 Enter the URL that you wish to be redirected in the first blank field 3 Enter the URL of the page that you wish your users to be taken redirected to in the second blank field 4 Select from the drop box whether this redirect is to be permanent or temporary 162 Redirects NOTE Temporary redirects can be used when pages are under construction so that the user can view another page until that page is complete 5 Click on Add to add the redirect Troubleshooting Make sure both the page that is being redirected as well as the page that is being redirected to exist Removing Redirects Overview If you no longer wish for a url to show another URL when accessed you can remove the redirect for that URL in the Redirects Menu Steps 1 To access the Redirects Menu click on the gt icon above the word Redirects on the main screen of your cPanel interface 2 Select the URL you wish to remove the redirect for from the drop box next below Remove Redirect 3 Click on Remove to remove the redirect 163 Scripts Library Overview The Scripts Library area provides an easy to use method of installing and uninstalling complex scripts The following scripts are available InvisionBoard A free to use forum software package Refer to the Invi
119. y those files rather than theirs AE el To access Hotlink Protection click on the icon above the words Hotlink Protection on the main screen of your cPanel interface The Hotlink Protection Menu appears as follows in the X2 theme 81 cPanel User Manual Hotlink protection i currently disabled Hotlink protection prevents other websites from directy linking to files as specified below on your website Other sites will still be able te link ta ary file type Mat you don t specify below ie Mimi files An example of Potiiniinz would be uzirg a lt img gt tes to dizplay ar image from your site from somewhere e nthe net The end result is that the other site is stesing your Dandnidth You shoul ensure that all stes that you wish to slow direct links from are in the list below Ths system attempts add all sites E knows you own to the list Sowever you may need to add others Enable Hotlink Protection ses em a ee ittp cpdocs com aj Mtp www cpdocs com Extensions to slbw seperate by commas F3 Peg 9i png 3mp Uri to Rethrect to Allow direct requests ie entering Ihe url to an image in vour Browser Activate Disable HotLirk Protection Disable Ge Back Enabling hotlink protection Overview HotLink protection prevents other websites from directly linking to files as specified below on your website Other sites will still be able to link to any file type that you don t specify below ie
120. ySQL database for more information Steps N 1 To access the MySQL Account Maintenance Menu click on the M359 icon above the words MySQL Databases on the main screen of your cPanel interface 2 Enter the name of the new user in the blank field next to UserName 3 Enter the password for the new user in the blank field next to Password 4 Click on Add User to create the new user Troubleshooting Creating a user does not automatically allow the user to use a database you need to grant that user permission to the specific database first Refer to Grant a user s permissions to a MySQL database for more information Grant a user s permissions to a MySQL database Overview 132 MySQL Databases Once a MySQL user is created they will need to be given permission to access any databases that they wish to access To accomplish this you must grant the user s permissions to a database Steps 1 To access the MySQL Account Maintenance Menu click on the Mysa icon above the words MySQL Databases on the main screen of your cPanel interface 2 Select the user the user will appear as mainuser_user you wish to grant permissions for from the drop box next to User 3 Select the database the database will appear as mainuser_database you wish to give that user access to from the drop box next to Db 4 Select any privileges abilities to modify the database you wish the user to have by checking the box next to the privilege s name 5 Cl
121. ys Overview The Manage OpenPGP Keys Menu allows you to add public and private GnuPG keys to your account GnuPG is a publicly available encryption scheme that uses the public key approach With GnuPG messages are encrypted using a public key however they can only be decrypted by a private key which is retained by the intended recipient of the message ay To access the Manage OpenPGP Keys Menu click on the icon above the words Manage OpenPGP Keys on the main screen of your cPanel interface To learn more about using the Manage OpenPGP Keys Menu click on one of the topics listed below it in the contents window of this manual The Manage OpenPGP Keys Menu in the x2 theme appears as follows GnuPG Public Keys Private Keys LAzd ey I Import Key Go Ia amp Adding GnuPG keys Overview GnuPG is a publicly available encryption scheme that uses the public key approach With GnuPG messages are encrypted using a public key however they can only be decrypted by a private key which is retained by the intended recipient of the message 121 cPanel User Manual Your public key is the key that a message is encrypted with A matching private key is used to decode the message Steps 1 To access the Manage OpenPGP Keys Menu click on the a icon above the words Manage OpenPGP Keys on the main screen of your cPanel interface 2 To add a new key click on Add Key 3 Complete the form that appears

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