USER MANUAL - Fred Help Centre
Contents
1. e ERYTHROMYCIN 175MG 25 DBL 1 0 00 524799 API Ethicals Mot Sent HEPARIN 35000U 35ML VIAL 26 3 1 62 197 60 594946 API Cosmetics Not Sent HUGGIES 36 U TRM NEWBORN 2 4 0 13 24 24 664405 API Surgical 8 Hor Not Sent a KEFLEX SUSP 250MG 5ML 100ML 4 2 0 13 0 28 48 812676 API Cosmetics Mot Sent w PANADOL CAP 500MG 96 8 6 0 13 76 56 404977 API Feminine Hygie Not Sent PHOSPHATE SANDOZ TAB 100 2 23 0 13 40 06 651990 API Cosmetics Mot Sent TRITACE TITRATION P PCK 3 0 0 00 436089 API Ethicals Mot Sent M P 139 20 332510 SIGMA Photographics Mot Sent BENADRYL CHESTY COUGH 100ML 2 5 173 40 052217 SIGMA Coughs and Cc Not Sent BORACIC ACID PDR 100G 2 9 0 43 118 68 314211 51 2 1 Confectionery Not Sent a CALTRATE TAB 600MG 120 48 0 20 13 218073 SIGMA Cosmetics Mot Sent la COLGATE T P REGULAR 140G 14 5 0 26 080598 SIGMA Hair Accessorie Not Sent w COUMADIN SODIUM TAB 2 0MG 50 20 12 0 13 088823 SIGMA Cosmetics Mot Sent B DOVE B WASH TRIAL PK 100M amp PUFF 2 3 013 10 84 321265 SIGMA Oral Hygiene Not Sent Grid Colours Message Codes Out of Stock Deleted Item Discontinued Stock MCS Manufacturer Cant Supply S Not Stocked Unavailable S O Short Ordered 52 1 Alternate W H Temporary Out of Stock Not Matched to AppCAT HQ Not Found in NUHQ Closed Item Alternate Warehouse BO Backordered Quantity NOF N2. Markup 1 51 the Ctrl key nd GST Siw demo Store 15 50 clicking with the Change in stores bee om mouse you are able to select the stores the price change and label Select this printing is to take option single sinas label place at label if you would like to print a label Clicking Apply will ave the change made to the retail price and print a label if selected Figure 15 Changing Retail Prices and Printing labels within the Pricing Report in Fred NUHQ e Click Apply to save changes refer to Figure 15 FRED 2 WE KNOW PHARMACY Click in the Cost column to adjust cost information To update supplier cost information manually for orders not sent via the Internet e Logon to Fred NUHQ if not already logged on e Click the Ordering menu e Click the Fred Satscan order description e Click in the Cost column to update cost pricing information here refer to Figure 16 File Edit View Favorites Tools Help Q tack z ix B DO search S p Favorites gt L4 rel 38 m NU Ox 9 1 Main Actions Transactions Analysis Ordering Return to Ordering Options Reports Sun Apr 30 2006 16 52 B Q add item Receive All ID 351014 Store PCANU Support Created By db Created 30 Apr 2006 16 52 Order Cost 8289 71 Src Description Qty Aval ROS Supplier Department Message 2 Ext Cost
3. Microsoft Dynamics Retail Management System CRED SAI SCAN USER MANUAL FRED HELP 1300 731 888 5 FRED SATSCAN elbourne e Sydney Brisbane e Adelaide e Perth WE KNOW PHARMACY A Fred IT Group Company 9FRED HEeLP 1300 731 888 Local Call Cost helpQfred com au 8 30am 9 00pm EST Monday Friday 8 30am 5 00pm EST oaturday Sunday Public Holidays Fred Health Pty Ltd 20 Trenerry Crescent Abbotsford Victoria 3067 T 03 9418 1800 Sales 1800 888 828 F 1300 730 888 www fred com au A Fred IT Group Company Copyright Fred Health Pty Ltd This Manual may not be reproduced in any form without express written permission from Fred Health Pty Ltd CONTENTS Welcome to Fred Satscan cic dieu cee caesar dua Drew d rvua uda ava uuu mnnn nnmnnn 2 AboULFreg SASCA unen ERI te mn orem nore EIER RREU SVIORKCSENXEREN Comer non ee eee aere ner ae ar 3 Getting Started with Fred Satscan sees 4 Fred Satscan Main Features 5 5 nna 4 Checking that the Fred Satscan Program is Running 5 Activating the Fred Satscan Scanner ready for use ss 6 Fred Satscan Main Menu nnn 6 General Menu en Ron ne rubia iva Veg FOX eee eee reer ee 7 Options available within the General Menu
4. non zero quantity regenerate this report and add an additional filter Item Qty NOT Zero FRED WE KNOW PHARMACY 26 The Item Stocktake SATSCAN report The Stocktake reports menu Reporting on Items Updated during a Rolling Stocktake With Live Fred Satscan method The following Fred Satscan report is designed to report on items that were updated during the Stocktake To Generate the Report 9 f not already logged onto Fred NUHQ log in e Click the Main Tab e Click the Report Tab All reports are then sorted into various folders within the Reports Tab making them easier to locate e Click the Stocktake folder refer to Figure 22 Z NuHO Microsoft Internet erptorer O File Edit View Favorites Tools Help Q es 62 M ix A Search 5 Favorites a Lg rel A Address amp https fwww nuhq com aujreports index asp z Go Links dk X2 6 6 gt Main Actions Transactions Analysis Ordering Lists Returnto Main Reports Knowledgebase Feedback Reports Name Report Level Created Item Stocktake Satscan Report Global 24 Dec 2004 10 23 C Category Pirystcat Stocktake Summa Global 25 May 2004 13 24 C Customer C3 Department C Discrepancy Figure 22 Stocktake Reports e Click the report listed called Items Stocktake Fred Satscan report refer to Figure 22 FRED 27 WE KNOW PHARMACY 9 Scroll down and highlight the filter c
5. Quantity to Order Window on Hand for this item Type the quantity to order here e Type the quantity you would like to order and press Enter FRED WE KNOW PHARMACY 12 Editing the order within Fred NUHQ without Fred Satscan e If not already logged on log onto to Fred NUHQ refer to Figure 6 E SUPE Plicrosoft Inbernet Eplorer provided by Sysberna Bie Edt view Favorites ei s 3 Asah Ghee 9 55 ot oui hs com aur o NU Type your User login name firstname surname and password Knowledgebase NU Systems Manuals and Ask Support Filas Mar Your DEALS ETT IIIS IM Midiatcong up OG tor FRE 0 EET gt gt arbem dam Search eur loq calla dowloads m Ef Tone clan Paar Sak HL Byberis Suppa mid doguma for halp and HLI Gyrterg and ranualt inten alien Most Recent Knowledgebase Entrles Windred Laser Printer Repeats VPE printing with repeats pre torn for tha MP Tray M rragefe Sterne Cparstione EMG maret and finctiang 5 bene Opnarsti nr EME Pragrans Manes and funcsani n Fred Getting intwnal bo baap on grea Qui 588 2000 Hoe to change kay at tha tll Cuidh Sell 2000 Hor bo change W Fipma Crulck all 2000 Running Repairs in GSP due to corruption or da
6. 1 10 6 2 0 100 25 Reporting on Items Not Updated during a Rolling Stocktake With Live Fred Satscan method 5555 055535555555 55 5 55 55 55 5 555555 5555565538553865589955865589 25 Reporting on Items Updated during a Rolling Stocktake With Live Fred ALS CANN MENO O 70 REESE OUR ERU S SI TUNE SEINE UN HUNE 27 PD DG OG 29 11 10 111 1 29 TOUDI 1 111 1 30 FRED WE KNOW PHARMACY Welcome to Fred Satscan Congratulations on your Fred Satscan purchase This manual details how to configure and operate the Fred Satscan To simplify the use of this manual it is broken down into Six Sections e About Fred Satscan This details Fred Satscan s main functions and features as well as how it interfaces with Microsoft Store Operations and Fred NUHQ e Getting Started with Fred Satscan This section is recommended to be read before starting to use the Fred Satscan for the first time it details tips on navigating through the various menus and configuring options that are mentioned
7. 24 Fred Satscan Reporting Reporting on Items Not Updated during a Rolling Stocktake With Live Fred Satscan method The following Item Stock Value report is designed to report on items that were not scanned or updated during the Stocktake To Generate the Report 9 f not already logged onto Fred NUHQ log in 9 Click the Main menu e Click the Reports menu All reports are then sorted into various folders within the Reports menu making them easier to locate e Click the Item folder refer to Figure 20 E NUHQ Microsoft Internet Explorer File Edit View Favorites Tools Help Qi x 2 7 gt Search 7 Favorites SAST OEE Address https www nuhg com au reportsjindex asp M Go Links T ona NU x N gt 1 Main Actions Transactions Analysis Ordering Lists Return to Main Reports Knowledgebase Feedback Name Report Level Created Gy Reports C3 Batch T ici Global 15 Apr 2004 09 33 Cashier Appcat Pricing Comparison C3 Category Duplicate Appcat matchings Global 01 Dec 2005 12 50 Customer Item APN List Global 26 Oct 2004 11 00 Department i The Item C3 Discrepanc a Item Bonus amp Discount Report Global 10 Aug 2005 14 50 reports i Item Markup Analysis Global 09 Jul 2004 13 33 menu LI Item Movement History Global 19 May 2004 09 58 2 Item Price Comparison Global 29 Mar 2004 12 24 2 ice Li Global 15 Apr 2003 00 00 The Item
8. Item Price List Stock Value SS Item Pricing Report with Cost discount 95 Global 10 Aug 2005 13 46 Item Stock Value Global 09 Feb 2004 11 39 report S Item Stock Value Detailed Global 15 Apr 2003 00 00 Items Not Matched to AppCAT Global 28 Sep 2004 09 46 Items with no Supplier Global 30 Mar 2006 15 18 Rate Of Sale vs Stock Comparison Global 20 Feb 2005 13 57 Figure 20 Fred NUHQ Reports Menu FRED 25 WE KNOW PHARMACY The Items Last Updated Before Prompt filter added as a selected filer 9 Scroll down and highlight the filter called Item Last Updated Before prompt click Add refer to Figure 21 xl E NUHQ Report Filters Microsoft Internet Explorer Filter Selection Available Filters Item is NOT for ReOrder Types Item Last Updated After prom Jtem Last Undated Before prompt mr Item Markup Prompt Item Markup gt Prompt Item name begins with prompt Item Mame Contains prompt x Selected Filters aooo E Item Last Updated Before prompt m i pO E OT Figure 21 Fred NUHQ Report Filters Window e Click Continue e Enter the date you began the stocktake e Click Continue to generate the report to the screen Select Continue once filter has been added The items listed in this report are items that were not scanned or updated at all during the stocktake you would like to only report on items not updated that had a
9. eeeeeeeeeeseee 7 How to configure the Fred Satscan options within the General Menu 8 How to configure Fred Satscan to update retail prices and print labels 9 How to configure Fred Satscan to only print labels 9 How to configure Fred Satscan to do a general stocktake of either the dispensary or front of shop No reporting 10 How to configure Fred Satscan to add a New Alias to an item that won t Sah OMME EE UU 10 ordering Ment mn 11 How to Create an Order Using Fred Satscan eeeeeeesesss 11 How to edit an Order created with Fred Satscan 12 Editing the order using Fred Satscan 55 59 12 Editing the order within Fred NUHQ without Fred Satscan 13 Advantages for receiving orders with Fred Satscan 14 How to receive an Order using Fred Satscan eeeeeessessss 15 Reviewing Items that have been put aside that won t scan when receiving with the Fred Satscan seesseeesssesssssssseseeeee EANNAN 17 Updating Price Changes for the Order sseeeeeeeeeeeeeeeee 20 Stocktake INCU e devas 23 1 1 11 11 1 11111
10. in the sections to follow e General Menu The General menu section details all there is to know about configuring various stock card options and updating item information e Ordering Menu The Ordering menu section details all there is to know about creating editing and receiving orders with the Fred Satscan There is also some additional ordering procedural information included relating to Fred NUHQ and Store Operations Manager e Stocktake Menu The Stocktake menu details all there is to know about performing a stocktake that can later be reported on e Fred Satscan Reporting The Fred Satscan reporting section detail reports relating to items scanned within the Stocktake menu e Appendix The appendix section lists a table summarising the purpose of the different function keys located on the Fred Satscan as well as simple troubleshooting tips This manual does assume a basic understanding of some Fred NUHQ and Store Operations functions such as Ordering Item management and AppCAT Happy scanning FRED WE KNOW PHARMACY About Fred Satscan Fred Satscan connects to the local store database using Store Operations in real time and then uploads any changes to Fred NUHQ every 5 15 mins In order for this to happen Fred Satscan must detect the actual Fred Satscan program running before it will work this is always setup to occur on the computer where the satellite is connected to refer to page 5 Fred Satscan has many featu
11. of the the main menu and start again main menu options General Ordering Stock take Pressing F1 from the This will enhance the display main menu Pressing Shift and F2 Displays the pharmacy name that the Fred Satscan belongs to Pressing F2 from the Will lighten the display ae Pressing F3 within the Will create a new Order The order will take 5 15mins before it will appear in Fred Adit Edit menu within NUHQ Ordering Pressing F3 whilst in the Will prompt to print labels for the item being scanned Quantity to order window within the Ordering Pressing F3 within the Will enable Fred Satscan to receive items ordered within any order that has not been order receive menu received and still remains open items listed in the oldest order are received first Pressing Shift and F4 This displays a number of features regarding the Fred Satscan setup There is no from the main menu reason to have to edit any of the information unless introducing other Fred Satscan guns as the address would need to unique for each So Gun 1 would be address 1 and Fred Satscan Gun 2 would be address 2 Please contact Fred Help for assistance Pressing F4 whilst in the Will prompt to update the quantity on hand for the item being scanned Quantity to order window within the Ordering menu FRED 29 WE KNOW PHARMACY Trouble shooting Problem Solution Check your scanning technique Hold the Items won t scan e
12. 0096 65 2696 Change Price Print Label FEFOL SPANSULES 30 086942 Sigma No Cost 5 61 0 00 N 2 70 0 0096 2 9096 hange Price Print Label FESS NASAL SALINE L DROPS 25ML 688457 Sigma NoCost 7 43 0 00 Y 13 60 0 0096 Les SPICE permectre FGF TAB 30 194068 Sigma No Cost 2 08 0 00 N 3 65 0 0096 LS dcos hange Price Print Label GRDN ANTI DIARRHOEA TAB 587824 Sigma NoCost 0 00 0 00 N 8 95 0 0096 0 00 Change Price Print Label GRDN ANTISEPTIC LIQUID 15ML 587907 Sigma NoCost 3 25 000 6 95 0 00 94 41 Change Price Print Label GRDN CLOTRIMAZOLE 6DAY CRM 356 698654 Sigma NoCost 5 75 0 00 N 0 0096 90 43 Change Price Print Label GRDN IBUPROFEN KIDS SUSP 200ML 670653 Sigma No Cost 6 72 0 00 0 00 137 35 Change Price Print Label GRDN ORAL PAIN RELIEF GEL 585679 Sigma No Cost 2 93 0 00 Y TR 0 0096 103 2396 Change Price Print Label LANOLINE 406 043711 Sigma NoCost 2 61 000 5 10 0 00 77 64 Change Price Print Label MACRODANTIN CAP 50MG 30 018598 Sigma 9 00 9 00 Up 0 0096 0 00 100 0096 Change Price Print Label MONISTAT 1 SFT OVULE CRM 96M 685586 Sigma 11 75 11 75 Upo 00 19 95 69 78 Change Price Print Label MYLANTA LIQ 500ML 012229 Sigma NoCost 5 92 0 00 8 45 29 7696 Change Price Print Label NITRO DUR PATCH 5 30 168971 Sigma 20 36 20 36 Up 0 00 0 00 100 0096 Change Price Print Label PANTENE COND COL REV 400ML 613711 Sigma NoCost 6 89 0 00 Y 10 65 0 0096 40 5296 Change Price Print Label SCHOLL
13. 1557 88064 06 Sep Ix 9 BEROCCA EFF TROPICAL 10 n a 4 52 8 28 83 1990 15037 24 Nov 60 4 46 7 45 67 04 NUHQ Demo Store1 043109 15037 0 00 15 Nov Z Ordering BEROCCA TROPICAL FLAVOR EFF 10 T 3 BEROCCA TROP EFF TAB 10 0 4 46 7 55 69 47 NU Systems 884812 15037 06 Sep Pricing BEROCCA EFF TROPICAL 20 n a 8 26 15 15 83 41 AppCAT 15038 24 Nov Stock Levels a 1 8 35 13 60 62 87 NUHQ Demo Store 1 045591 15038 16 Nov BEROCCA TROPICAL FLAVOR EFF 20 AppCAT BEROCCA TROP EFF TAB 20 0 8 18 13 81 68 9395 PCA NU Systems 884820 15038 06 Sep BEROCCA EFF IT B TABS 10 n a 4 52 8 28 83 19 14896 24 Nov Add from BEROCCA PLAIN EFF 10 2 4 10 8 20 99 88 NSW demo Store 685062 14896 12 Nov Appl at BEROCCA PLAIN EFF 10 o 5 00 9 00 80 00 NUHQ Demo Store 1 127944 14896 25 days 2 Member of BEROCCA EFFERV TAB 10 SR 4 46 7 45 67 04 PCA NU Systems 685062 14896 03 Sep BEROCCA EFF VIT B TABS 20 n a 8 26 15 15 83 4190 AppCAT 14897 24 Nov In Orders BEROCCA PLAIN EFF 20 1 8 17 14 95 82 99 NUHQ Demo Store1 148429 14897 25 days CETEL Q Show AppCAT Item 0 9 26 13 85 49 57 PCA NU Systems 830798 14897 06 Sep 5 30 nfa 11 24 20 61 83 3696 14898 27 day Graphs Show related NUHG Items 21 10 12 14 25 40 79 NSW demo Store 493147 14898 10 Nov 2 11 03 37 95 62 74 NUHQ Demo Store i 179796 14898 0 00 05 May anges a E g
14. ANTI PRESSURE PADS 187526 Sigma NoCost 0 00 0 00 7 65 0 0096 0 00 Change Price Print Label SPIRIVA INHALET CAP 18MCG 30 639864 Sigma 62 50 62 50 Up 0 0096 N 0 00 100 0096 100 0096 Change Price Print Label VITAMINORUM TAB 100 042697 Sigma No Cost 5 07 0 0 Y 8 70 0 00 56 0096 Change Price Print Label VOLTAREN EMULGEL 506 196386 Sigma 8 23 8 23 0 00 13 60 50 23 50 23 Change Price Print Label WAXSOL EAR DROPS 5 10ML 031112 Sigma 6 61 6 61 UpO D096 10 90 49 9196 49 9196 Change Price Print Label ZANIDIP TAB 10MG 30 617993 Sigma 18 72 18 72 UpO 0096 N 0 00 100 00 100 0096 Change Price Print Label lg bore Figure 14 Order Pricing Report Window print label for the stores selected New mark up based on new cost information Old mark up based on old ba Internet 9 Review all Items in this pricing report that may require a price change FRED WE KNOW PHARMACY 20 e To update the retail price for an item select either the Change price print label option beside the item description refer to Figure 14 e Type the new Retail price select the single label option to print a label and the stores this change applies to refer to Figure 15 NUHQ Microsoft Internet Explorer provided by NU Systems E B x NUHQ Demo Store 1 COMBANTRIN SUSP 50MG 50ML Type the Current cost 10 05 New Current price 18 25 Bv holdi d ie New price
15. Corvresmens Cheques to be 8 Feb 2002 06 00 Deposit from Takings 2 42 5 Dm View the Sales Analysis using Summary of Records stored at View and Enter Batch details OLAP NUHQ i Start Hide Start Hide Start Hide Batch Summary Reports Your Settings E iB internet 1 Figure 7 Ordering Menu FRED ia WE KNOW PHARMACY 4 Click the Edit icon beside the Fred Satscan order description this will open the order refer to Figure 8 My Ha f 9 Main S Actions T Transactions x Analysis Ordering Return to Ordering 9 Ordering 9 Click here to create a new order 9 Click here to create a transfer out Orders Invoices Out of Stock Find Details Select the properities of the orders you wish to view Store Demo a Order Status show Order Type orders and Transfers aj Description Show orders from last days Find Find Results Purchase Order Type Created Lines Sent QOS BO Status Invoice Send Delete 364057 SatScan Order 223662 Order 15 May 2006 11 43 Click the 364028 SatScan Order 223661 Order 15 May 2006 11 34 5 Open Order 362100 Thu May 11 2006 15 56 Order 11 May 2006 15 56 l Open x Description 362098 test order Order 11 May 2006 15 55 D Open B to open the 361504 Thu May 11 2006 10 21 Or
16. alled Items last Stocktaked After Prompt click Add refer to Figure 22 NUHQ Report Filters Microsoft Internet Explorer E mi x Filter Selection Available Filters Item Qty not equal zero Types Item Qty NOT zero Item Reporder Point prompt Item Restock Level prompt Item Status is Not Stocked nan Inventar Tters Last Stocktaked After Items Last Stocktaked Before Selected Filters HEEL elected Filters The Items last Prompt filter added as a selected filer E Select Continue once filter has been e meum mcum added SS eee Figure 23 Adding Filters for Fred Satscan report e Click Continue refer to Figure 24 e Select the date for the Fred Satscan report refer to Figure 25 E NUHQ Report Prompts Microsoft Internet Explorer provided by NU Systems E nm x Filter Prompts Edit Filter validate Schedule Click the calendar icon to select the Select the Date to show items D ist scanned ON OR AFTER date for the report Figure 24 Select the Date for the report e Click Continue to generate the report e Click the Printer Icon to print the report FRED 25 WE KNOW PHARMACY Appendix Function Key Summary Pressing Shift and F1 Displays additional Program Version Details from the main menu Pressing Shift and F1 This will return you back to the previous viewed menu without needing to Esc back to whilst within any
17. atscan display if not already on e From the starting Fred Satscan menu press Enter 9 Press 3 to enter the Stocktake menu refer to Figure 17 10 07 SATSCAN 2 0 33 1 General Press 3 to enter the 2 Ordering stocktake menu Minima Figure 17 Selecting Stocktake from the main menu e Press 1 for a Rolling stocktake or 2 and enter the Batch number 10 07 SATSCAN 2 0 33 F1 Main Menu 1 Rolling 2 Batch 9 Scan an item to stocktake if it doesn t scan try typing the Item Lookup code number instead refer to Figure 18 10 09 Stocktake Scan Item or type code Figure 18 The Stocktake Window ready to scan FRED 23 WE KNOW PHARMACY 9 Count the stock on hand for this item refer to Figure 19 Note If there is stock located both in the shop and storeroom add the two quantities together and type the TOTAL stock on hand figures 10 09 Caltrate Tab Last indicates the date that this item was last stocktaked Figure 19 Item that has been scanned in the stocktake menu This is where counted stock on hand quantity is typed Note If there is stock located both in the shop and storeroom add the two quantities together and type the TOTAL stock on hand figure If the wrong stock on hand amount was entered for an item scan the item again and enter the right quantity 9 Continue to stocktake all other items in the department chosen for the stocktake FRED WE KNOW PHARMACY
18. atus within Fred NUHQ should be Closed This indicates that all items in this order have been fully received Note If an item does not scan or does not have a barcode to scan try entering the PDE number to receive put this item in the basket where items don t scan to review at the end however the qty has been received FRED 6 WE KNOW PHARMACY Reviewing Items that have been put aside that won t scan when receiving with the Fred Satscan Items that won t scan during the receive process that need to be put aside in a separate basket occur for a number of reasons 9 tem is listed in an order to be received but now has new packaging new APN needs to be added to this stock card e The wrong item has been delivered in the order e The item does not have a barcode to scan label needs to be printed e It is a new Item that was initially ordered over the phone there is no stock card listed for this item to receive against Item is listed in an order to be received but now has new packaging new APN needs to be added to this stock card e Open Store Operations Manager from the main windows screen e Log on using your Cashier login e Click the Database Menu e Click Items e Search for the Item by either Description or PDE number ensure lookupcode description alias is selected e Click Find now to search e Highlight the item to edit e Click Properties to edit the stock card details e Click the Alias tab to show the barcodes
19. ck card listed There are a number of things to consider when creating new stock cards refer to the Item Management Manual for further information Once the item is available in the database use the Fred Satscan to receive the item or manually receive within the order FRED io WE KNOW PHARMACY Previous cost price before electronic invoice was received New cost price after electronic invoice was received Current Retail price including GST Updating Price Changes for the Order Items that are sent through the Internet automatically have the cost price in the stock card updated when the electronic invoice for the order is returned The retail price does not automatically get updated it is up to the store to review price changes Orders that are not sent via the Internet that are sent manually will have to have both cost and retail prices manually updated within the order in Fred NUHQ To review price changes for orders sent via the Internet 9 Logon to Fred NUHQ if not already logged on 9 Click the Ordering menu e Click the Fred Satscan order description this will open the order e Click the Reports Menu e Select Pricing Changes Only or Pricing All Items from here you are able to compare previous old cost to current cost pricing after receiving the electronic invoice The Pricing Report also lists the old mark up based on your previous cost price as well a new mark up based on your current c
20. der 11 May 2006 10 21 i 0 0 0 Open 6 order Figure 8 List of Orders Note If the order is not listed in Fred NUHQ wait at least 5 15mins as it will only appear after its next synchronization e Click the Add option to add additional items to this order or adjust quantities in the quantity ordered column refer to Figure 9 Click add item to addtothe order Total Order Cost der 5 Exclusive amp ERYTHEA GH CIH 3 79 2 2 OL 3 OS Ethem Het Sere n 2 HEPARIN 35 35 355 VIAL z 187 9 THH Hot Sark ofG STI HLUGGIES I LTR Ae z d 13 3 12 12 BH cedant ap huge amp rim Hob Sar WEIFLEX SUS LOOM 4 G41 3 raz 28 58 5 1 25 525 82 gt 1 Het Der Figure 9 Adding Additional Items Advantages for receiving orders with Fred Satscan There are a number of important reasons for receiving orders directly with Fred Satscan e Itis a way of reconciling what was ordered is what was delivered to the pharmacy e tis also a way of checking for new product APN numbers on newly packaged items which can be fixed before being put out into stock e It eliminates the need for manually ticking items off on an invoice It is therefore critical that all orders are received with this method before the items are put on the shelf Listed below are instructions on how to receive an ord
21. er that was created using the using the Fred Satscan FRED 14 WE KNOW PHARMACY How to receive Order using Fred Satscan The purpose of receiving items with the Fred Satscan is so as the order is being unpacked the items are being received by scanning with Fred Satscan To simplify the receiving start with a couple of empty baskets one for the stock that scans first go and the other basket for items that do not scan that can be put aside to be fixed at the end In most cases items that do not scan at all during the receiving process are updated from the back office computer Before you begin it is always advisable to make a quick check of the total order cost refer to figure 9 and compare this to the total invoice cost for your order exclusive of GST To start receiving the order with Fred Satscan e Press Enter from the start up screen e From the main menu press 2 for Ordering e Press 2 to Receive an order e Type the Order Reference number located in Fred NUHQ as part of the order description Pressing F3 without entering a reference number will allow you to receive items from any order that has a status of either Open or Some received items listed in the oldest order are received first refer to Figure below 10 05 Ord Receive Enter PO NO Ref Type the Reference Pressing F3 will F3 for any number here this can enable you to be located in Fred NUHQ as part of the order description receive items f
22. few of the common Fred Satscan tasks FRED WE KNOW PHARMACY How to configure Fred Satscan to update retail prices and print labels Push the trigger to activate the Fred Satscan display if not already on From the starting Fred Satscan menu press Enter Press 1 to enter the General menu Press 3 to reset all previously selected options from Y Yes to N No Press 2 to for Options Press 2 for Price this will activate the price prompt from N to Y Press 3 four times to view the last sub menu where the option for Labels is listed Press 2 for Labels this will activate the label prompt from N to Y Press 4 to start scanning Point the Fred Satscan laser towards the barcode of the product approximately 10cm from the barcode and then push the trigger If the retail price needs updating type the new retail price with a decimal point and then press Enter otherwise if the price does not need changing press Enter to continue Type the number of labels required otherwise leave blank press Enter to continue Continue to scan all other items that need checking and then return Fred Satscan back to the cradle where it is left to charge How to configure Fred Satscan to only print labels FRED Push the trigger to activate the Fred Satscan display if not already on From the starting Fred Satscan menu press Enter Press 1 to enter the General menu Press 3 to reset all previously selected options from Y Yes to N No Press 2 to for Option
23. mber locally at the store first in Store Operations Manager and then synchronises the order and items to Fred NUHQ The standard description for an order created with Fred Satscan is Fred Satscan order order number The order number can later be referenced to enter into Fred Satscan to either edit or receive the order To create a Fred Satscan order e Ensure the Fred Satscan program is running refer to Figure 1 page 5 9 Push the trigger to activate the Fred Satscan display if not already on e From the starting Fred Satscan menu press Enter e Press 2 to enter the Ordering menu e Press 1 to Add Edit the order e Press F3 to create a new order e Scan either the item or shelf label to add to the order If the shelf label does not scan type in the PDE number manually and then press Enter Note If the PDE number doesn t work the item isn t listed in the database and needs to be added before it can be ordered refer to the item management manual for further assistance on creating items e Type the Quantity to Order and then press Enter e Continue to add other items to the order as outlined above Tip Pressing the F3 function key whilst in the quantity to order menu will prompt you to print a label Pressing the F4 function key whilst in this same menu will prompt you to update the Quantity on hand FRED 1 WE KNOW PHARMACY How to edit an Order created with Fred Satscan There are 2 different methods f
24. ning Options Located within sub menu 4 Of 5 Setting this option to Y Yes will prompt to update committed quantities Available Setting this option to Y Yes will prompt to update the item s available stock on hand this Quantity field does take into account committed quantities This is the recommended option to select when performing routine stocktakes in the store no reporting Restock level The item s maximum reorder quantity For instance if an item s stock on hand holdings were 10 and the restock level was 25 the next time this item was reordered it would suggest 15 as the quantity to order Scanning Options Located within sub menu 5 Of 5 Reorder point Setting this option to Y Yes will prompt to update the reorder point The reorder point is the quantity on hand you would like to reach before considering this item for reorder This feature will only work in conjunction with the Restock level field Setting this option to Y Yes will prompt to ask how many shelf product labels you would like to print FRED WE KNOW PHARMACY How to configure the Fred Satscan options within the General Menu On the previous page there is a list of all the different scanning options listed within the General menu Once there is a good understanding of what these options do it is very simple to learn how to go about configuring the Fred Satscan with your chosen options Navigating the General Menu e Ensure the Fred Satscan p
25. nt This Reset point should only be used with caution contact Fred Help for further assistance on how to correctly reset the Fred Satscan program Decimal Point key The decimal point is used to define the retail price or cost price of an item in terms of dollar value For instance an item retailing at five dollars and fifty cents would be typed as 5 50 not 550 the dollar sign is not required Backspace key The Backspace key is used to correct an incorrectly typed entry it deletes the last number or letter typed Function keys The function keys labelled F1 F4 have various functions refer to page 29 for further information on their purpose Laser The laser is red in colour it reads the barcode alias located on the item packaging or shelf label FRED 4 WE KNOW PHARMACY Checking that the Fred Satscan Program is Running Fred Satscan is a separate software program that needs to be running before the Fred Satscan scanner will operate FRED Go to the computer where the satellite is plugged into in most cases this is the main back office machine To confirm the NU Fred Satscan program is running look at the bottom right hand corner of the windows desktop screen and beside the digital clock you should see the NU Fred Satscan program sitting idle If you point the mouse pointer over the top of the icon without clicking it will read NU Fred Satscan refer to Figure 1 sa dq ds Ses Figure 1 NU Fred Satscan p
26. ons that match the task being completed be activated This will save time reviewing things that are not relevant to the task at hand For instance if you only wanted to update retail prices for certain products in a section there would be no purpose activating the quantity on hand option for this scenario The ten scanning options within the General menu are listed below These options can either be set to Y for Yes or N for No Scanning Options Located within sub menu 1 Of 5 Cost Price Setting this option to Y Yes will prompt to update the cost price ensure the cost price entered is excluding GST UN Setting this option to Y Yes will prompt to update the retail price ensure the retail price Retail Price entered is inclusive of GST Located within sub menu 2 Of 5 GST Status Setting this option to Y Yes will prompt to update the GST status of an item The options for updating this status are GST GST Free No GST Nearly all items have a unique barcode located somewhere on the packaging commonly known as the APN this is also known as an alias Setting the Alias option to Y Yes will prompt to add additional alias s to stock cards by manually typing the item lookupcode PDE as the searching field when using the Fred Satscan Located within sub menu 3 0f 5 Quantity Setting this option to Y Yes will prompt to update the item s stock on hand quantity This figure includes committed quantities Committed Quantity Scan
27. or editing an order that was created using Fred Satscan 1 Using Fred Satscan 2 Fred NUHQ Editing the order using Fred Satscan The only requirement when editing orders with Fred Satscan is the Order Number that is automatically created when the order is created The order number can only initially be found locally in the Store Operations Manager program as a purchase order and then later when the next synchronisation occurs 5 15mins the order is listed in Fred NUHQ To edit an existing order with Fred Satscan e Press Enter from the start up screen e From the main menu press 2 for Ordering e Press 1 to Add Edit an order e Type the Reference number and then press Enter Note The number to be entered into Fred Satscan can be found as part of the order description in Fred NUHQ Ordering as shown below Find Results Below are you results to you query InvID POID Purchase Order 2238017 1494986 Tue Jun 24 2008 11 53 Sigma Inv Inv 100723377 Ref 100723372 9 Scan the Item to be added to the order refer to Figure 5 10 02 DEMAZIN SYRUP 1 The current Quantity This OO stands for items on order The quantity on the left in this example details how many items are already on order for this order In this example there is zero The quantity on the right indicates the Total quantity on order for all orders that have not been received which is 9 in this example OO 0 9 qoh 1 00 Qty to Order Figure 5
28. ost refer to Figure 14 ET NUHQ Report Microsoft Internet Explorer provided by NU Systems EJ zd 3 mm x Gd E Filter Details Order Pricing Report Date 21 Feb 2005 09 05 Selecting either one of these options 81 4 will enable you to x change the retail price for this item as wella Order 116049 Item Reorler Supplier de bol Cost ange cst Retail Price Tus Mir Change Price ANGININE TAB 600MCG 100 231811 sidnd 4551 4 01 Up 0 0096 N 6 70 67 08 67 0896 Change Price Print Label BENADRYL CHESTY COUGH 200ML 241539 nee 10 68 UpO 0096 17 80 66 66 66 66 Change Price Print Label BREATH TECH MASK CHILD 389585 Sigm 9 4 5 13 UpO 0096 F 7 70 50 09 50 09 Change Price Print Label CAMPHOR 4X56 TAB BLISTER CARD 340877 Sigma No Cost 0 98 0 00 Y 1 80 0 0096 66 9896 CENTRUM M VIT TAB SLCT 50 30 528851 Sigma 6 55 6 55 UpO 0096 9 95 38 1096 38 10 Change Price Print 1355 DIFFLAM C SOLN 200ML 232884 Sigma 48 52 2 92 Up 0 00 N 17 80 99 55 99 5596 Change Price Print Label DRIXINE PAED NASAL DROPS 15ML 321836 Sigma No Cost Ton 0 00 N 13 35 0 0096 0 0096 Change Price Print Label EFEXOR TAB 37 5MG 56 131482 Sigma 35 16 35 16 Up 0 0096 N 0 00 100 00 100 0096 Change Price Print Label ELEVIT PRONATAL TAB 30 615831 Sigma NoCost 14 31 0 00 23 65 0
29. ot on File Back Ordered Not Found in NUHQ NOTE Double click on Description to edit the Item Mon Primary Supplier 0 0 p el A start A 6 5 Inbox micro NU Syst amp Home PCA E NuHQ Micr wi so SATSCAN 666 5 A og mi m 59 5 3 07em Normal Gateway Error Out of Stock Quantity AWS Awaiting Supply Figure 16 Adjusting Cost information manually for Suppliers with no Electronic invoicing FRED 22 WE KNOW PHARMACY Stocktake Menu The stocktake menu has been designed to allow you to pick a department in the store that you would like to perform a stocktake on There are no options to configure you are ready to begin scanning as soon as you are have selected 3 for Stocktake from the main Fred Satscan menu At the end of the stocktake a report can be generated that will detail items that were missed with a positive stock on hand quantity The report can also be modified to generate Items that were stocktaked during that session Procedures for performing a Stocktake e Ensure the Fred Satscan program is running refer to Figure 1 page 5 9 Push the trigger to activate the Fred S
30. res and has been broken down into 3 main menus General Menu The options within this menu are all related to item management It includes options for general changes such as pricing printing labels and general stocktaking no reporting This is all possible by configuring options for the task to either be set to Y for Yes or N for No refer to page 7 Ordering Menu The menu options featured within this menu are e Creating Orders e Editing Orders e Receiving Orders Stocktake Menu The Stocktake menu is used when performing stocktakes that require reporting The reports can be customised to generate for items that were either scanned during the stocktake or missed for any date range selected for further information on reporting refer to page 25 FRED WE KNOW PHARMACY Getting Started with Fred Satscan Fred Satscan Main Features n Laser Function Keys Display F1 F4 Backspace key Esc key Decimal point Shift key Reset point UM Trigger Display The Fred Satscan display is what you look at when operating Esc Key The ESC key when selected will take you back to the starting Fred Satscan menu refer to Figure 2 on page 6 Shift Key The Shift key enables the use of the function keys F1 F4 refer to page 29 for further information on their purpose Trigger The trigger is used to execute the scanning of a barcode or to activate the display after a short while of it not being used Reset Poi
31. rogram is running refer to Figure 1 page 5 9 Push the trigger to activate the Fred Satscan display if not already on e From the starting Fred Satscan menu press Enter e Press 1 to enter the General menu e Press 3 to reset all previously selected options from Y yes to N no e Press 2 to for Options e Pressing 3 for Next allows you to browse the various submenus and options available refer to page 7 for further details on the various options available e To activate an option press the number adjacent to the option you are wanting to activate pressing the same number again will deactivate the option refer to Figure 4 e Once all options required for your task have been activated press 4 to start scanning refer to Figure 4 The Adjacent number when pressed will either switch to Y for 1 3 51 Yes or N for No The N in this example indicates that the Cost option is not activated Gen Ops 1 of 5 to prompt when scanning items 1 Cost 2 Price he Y in this example indicates it would prompt to update Retail prices for items being scanned Pressing 3 will display more scanning options as detailed on page 7 Figure 4 Configuring information Note The Fred Satscan scanner holds its own settings so if there is more than one Fred Satscan scanner they each need to be configured separately Please contact Fred Help for assistance In the next section there are step by step Fred Satscan configuring procedures for a
32. rogram running If the program is not running double click the NU Fred Satscan icon from the main windows desktop To hide this window click the Hide option Selecting the Exit option will exit the program completely The Settings option is where the configuration settings are stored and should only be accessed by a Fred Help consultant WE KNOW PHARMACY Activating the Fred Satscan Scanner ready for use e Hold the scanner in your hand and push the trigger once this will switch the scanner on if it wasn t on already The start up menu screen is displayed refer to Figure 2 13 20 PRESS ENTER TO START NU SYSTEMS P L V2 03 E Figure 2 Fred Satscan Start Up Menu Fred Satscan Main Menu e Press Enter to continue the main menu will be displayed refer to Figure 3 13 20 SATSCAN 2 0 33 1 General 2 Ordering 3 Stocktake Figure 3 Fred Satscan Main Menu e Pressing either 1 2 or 3 on the Fred Satscan display will detail the different sub menu options available within each of the above menus The remainder of this manual will detail each of the options available and their purpose FRED WE KNOW PHARMACY General Menu Options available within the General Menu There are five sub menus available within the General Menu that list various scanning options These options can either be activated Y or deactivated It is recommended that whenever the Fred Satscan is being used that only scanning opti
33. rom any order that has a status of Open or some received Figure 10 Receiving an Order Menu Note The F3 key is not available when using FredSatscan with Fred Office FRED 5 WE KNOW PHARMACY 9 Scan the barcode of an item found in the order refer to Figure 11 Ord Any 1027 Scan item to receive In this example no order number was entered the ANY refers to the Fred atscan being able to receive items from any order with a status of either Open or some received Scan the item barcode to receive from this window Figure 11 Receiving items using Fred Satscan Note Scanning the item once will automatically receive the quantity of 1 This saves having to scan single items and having to enter the quantity of 1 each time In the case where there is more than 1 of the same item to receive you can scan the item once followed by the quantity to receive straight after refer to Figure 12 RN 10 07 Quantity on e refers to the an outstanding QTY to be CALIHATE received for ALL orders If there is only a single Scan or Last QTY item to be received select another item from the order to receive and scan here otherwise in the case where there is more than one to receive type the qty to receive here as shown in this example Figure 12 Entering QTY e Continue to receive all other items in the order as above until all items have been received e When all items have been received the ordering st
34. s Press 3 four times to view the last submenu where the option for labels is listed Press 2 for Labels this will activate the label prompt from N to Y Press 4 to start scanning Point the Fred Satscan laser towards the barcode of the product approximately 10cm from the barcode and then push the trigger Type the number of labels required otherwise leave blank and press Enter to continue Continue to scan all other items that need checking and then return Fred Satscan back to the cradle where it is left to charge WE KNOW PHARMACY How to configure Fred Satscan to do a general stocktake of either the dispensary or front of shop No reporting Push the trigger to activate the Fred Satscan display if not already on From the starting Fred Satscan menu press Enter Press 1 to enter the General menu Press 3 to reset all previously selected options from Y yes to N no Press 2 to for Options Press 3 four times to view the submenu where the option for Available stock on hand is listed Press 1 for Available stock on hand this will activate the Fred Satscan prompt from N No to Y Yes Press 4 to start scanning Point the Fred Satscan laser towards the barcode of the product approximately 10cm distance and then push the trigger Type the counted stock on hand quantity press Enter to continue Continue to scan all other items and then return Fred Satscan back to the cradle where is left to charge Note If the wrong stock on hand amo
35. t ee 4 12 07 18 70 54 9395 PCA Systems 493147 14898 11 Nov Bonus Edit this Item AB 15 n a 6 99 12 57 79 8390 AppCAT 88065 27 day Add to Item List 15 1 7 04 11 02 56 53 NUHQ Demo Store 1 640581 88065 22 Nov d ay nfa 11 24 20 61 83 36 AppCAT 15039 27 day Transfer this item 8 10 21 14 25 39 58 NSW demo Store 806145 15039 30 Oct Change item s Price EFF 30 Change item s Quantity EFF 30 2 11 12 20 40 83 4595 NUHQ Demo Store 1 177923 15039 16 NMov Select this option Change item s Cost 7 11 13 18 76 68 6395 PCA NU Systems 806445 15039 24 Dec to print a label attorate tet 1 3 99 8 20 105 3495 NSW demo Store 884812 143906 25 Aug 30 n a 8 50 15 28 79 76 82721 27 day LECROC CA AD LB 4 9 83 10 25 4 27 NSW demo Store 427829 82721 14 Mov BEROCCA REGULAR TAB 30 1 10 00 9 00 10 0095 Systems 427829 82721 31 Dec End of results v javascripk void D im T B r3 Internet Figure 13 Item Menu FRED T WE KNOW PHARMACY 9 Select the option Print labels refer to Figure 13 9 Type the number of labels you would like to print 9 Select the store that you would like to print labels for e Click Apply Note The labels will print after the next synchronisation 5 15mins Alternatively refer to page 9 of this manual to use the Fred Satscan to print labels It is a new Item that was initially ordered over the phone there is no sto
36. tabase size too big Gulk el 2000 How to sat FRED BILL amp 5 to run evo accounts systems Quik all 0 firak n pack in QIZP M s t t t Ard apply Quik Gall 2000 Phak spening tiras t ata EJ meme Figure 6 The Fred NUHQ Home Page 5 Click the Ordering Menu refer to Figure 7 NUHQ Microsoft Internet Explorer provided by NU Systems File Edit View Favorites Tools Help Back gt Q A GQsearch Favorites media D 4 SI S Address e e Go mU HQ 9 The Ordering Main Actions Transactions Analysis Ordering SS menu Return to Main Reports Knowledgebase Feedback Item Transfers Changes Made Sales Transactions 905 Update an item 006 Update an item 09 Update an item oG Update an item Ext Cost t6 Accept Cancel and check Item Show the log of changes sent to View the Individual Transactions transfers to and from your stores your stores performed at your stores Start Hide Start Hide L Start Hid Loyalty Transactions Customers C ent Malo TH wd AccountNumber i St 502 C 0000000 8 476 095 169 65 paas Sales Analysis View the Loyalty Transactions Your account customers View the Sales Analysis using performed at your stores OLAP Start Hide __Start Hide Start Hide Batch Analysis Summary Batch s Cupdated anb
37. unt was entered for an item scan the item again and enter the right information If there is stock located both in the shop and storeroom add the two quantities together and type the TOTAL stock on hand figure How to configure Fred Satscan to add a New Alias to an item that won t scan on the shelf FRED Push the trigger to activate the Fred Satscan display if not already on From the starting Fred Satscan menu press Enter Press 1 to enter the General menu Press 3 to reset all previously selected options from Y yes to N no Press 2 for Options Press 3 twice to view the submenu where the option for Alias is listed Press 2 for Alias this will activate the Alias prompt from N to Y Press 4 to start To search for the item type the PDE number Item lookupcode of the product 10 WE KNOW PHARMACY If typing the PDE number does not find the item the item Alias will need to be updated from Store Operations Manager refer to page 17 e Point the Fred Satscan laser to the barcode of the product at about a 10cm distance and then push the trigger e Continue to scan all other items that need updating and then return Fred Satscan back to the cradle where it is left to charge Ordering Menu How to Create an Order Using Fred Satscan Creating Orders with Fred Satscan is quick and easy Items to order can either be added to an existing order or a new order When creating orders with Fred Satscan it automatically creates an order nu
38. ven though they are Fred Satscan approximately 15cm away listed in the file from the item and scan from this distance Check for loose cables Time out Error Reset the scanner using a paper clip Please call Fred Help if unsure of this procedure When operating more than one Check what station the scanners are set to From scanner at one time the same items the main start up menu screen press the SHIFT are being displayed on all scanners button and then F4 they are set to the same station they need to be reconfigured to a different station Contact Fred Help to resolve this problem If the problem cannot be resolved please contact Fred Help for additional assistance FRED 30 WE KNOW PHARMACY
39. window e Click Add to either scan or manually type the new barcode for this item e Click Ok twice to save e Receive the item with Fred Satscan or alternatively receive manually within Fred NUHQ by adjusting the received quantity in the received column for this order FRED 17 WE KNOW PHARMACY The wrong item has been delivered in the order e Log onto Fred NUHQ e Click Ordering e Click Edit to open the order e Find the item that was not sent in the order and change the quantity ordered to zero in the quantity column 9 To reorder this item for the next order search for the item in your database and then add to the Quickpad list otherwise make a note to add manually to the next order e Write up a manual credit for this item following your normal procedures The item does not have a barcode to scan label needs to be printed e Log onto Fred NUHQ e Search for the item top right hand corner e Point the mouse pointer to the orange cube beside the item description to display the drop down menu refer to Figure 13 3 NUHQ Microsoft Internet Explorer provided by NU Systems File Edit view Favorites Tools Help Back 2 3 2 Qsearch Favorites 5 3 2 Eh A Address https wwnw nuhq com au item index asp mode find amp action search amp find berocca Description Pricey Markup store Lookup HOLD Lastuppr General BEROCCA PERFORMANCE 30 TA 18 90 59 29 PCA NU Systems 99
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