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User Manual - Foxtel Community

1. VEI gt 205 FOX Sports NRL Close Encounters Rabbitohs v Roosters The Ron Coote Cup is up for grabs in the oldest rivalry in rugby league The Rabbitohs need to improve their defence after leaking 62 points in their last 2 games Started 45 MINS AGO 10 30 PM NRL Close Encounters cos Fav RECORD FE S To access the iBox press the Q button while the iSearch Banner is displayed If the isearch Banner is not displayed press d twice once to launch the iSearch Banner and once again to launch the iBox Figure 7 To remove the iBox press Q again To return to normal viewing simply press Go Note You can leave the iBox open while searching through programming using the isearch Banner With so much on it s easy to forget or miss a great documentary movie music show or drama series Which is why MyStar has a function that allows you to set a reminder a message that will appear on your AUSTAR TV screen to remind you that a program is about to start Access the TV Guide by pressing Highlight the program you are interested in using the AM E 4 and arrow buttons on your remote control and press A small clock Rv will appear in the mini iBox located beneath the highlighted program to indicate a reminder has been set see figure 8 The clock will also display in the isearch Banner This clock ensures that an on screen reminder message will appear just before the program starts TV GU
2. my estar a d AUSTAR eS my star CONTENTS REMEMBER SAFETY FIRST MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL Turning on MyStar MyStar channel selection MyStar TV navigation Recording and watching TV Adjusting the volume Replacing the batteries in your remote HOW TO FIND OUT WHAT S ON On screen TV guide View programs by time View programs by channel Search for your favourite program The iSearch banner The iBox Reminders Setting a reminder Reminder clashes Cancelling a reminder Tricks you can do with Live TV Live pause Instant rewind RECORDING WITH MYSTAR What can you record Setting up a recording Cancelling a recording Stretch your recording time Setting a manual recording Recording clashes Disk space management WATCHING YOUR RECORDINGS Playing back a recorded program End of playback Stopping playback Fast forward and rewind during playback myXstar my star op mykstar my xstara You can navigate this user manual by either clicking on a heading on the contents page or by using the tabs down the side of each page CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS CONTENTS Slow motion playback 34 MySta
3. Sarah s Design Inc 24Feb 12 Recorded Gardening Australia 25 Feb 12 Viewed Martha Stewart Living 01 Feb 12 Recorded Play trom 4 Start of Recording 0 mins KA Cold Case Files 18 Feb 12 Part Recorded Ea BOOKMARKS TATIONE DELETE OI DELETE KEEP QUID v Figure 25 Figure 26 If you would like to select your own start position within a recorded program simply access the Recorded iBox see figure 26 To access the Recorded iBox highlight the program using the P 7 K g 4 and b arrows in Planner and Then press the Q button on the MyStar remote control AEN ERE T04 END OF PROGRAM You have reached the end of the recording Ga an GINI REMOVE MESSAGE TN A 206 FOX Sports 3 HD NAL All Stars Duration 1 HR 50 MINS Recorded 6 MAR 12 Er Figure 27 Figure 28 When you commence playback and you select the Li button on your remote control the Playback Banner will be displayed on screen for a period of 5 seconds This banner indicates the length of the recording see figure 27 Note Some recorded programs may be PIN protected PIN protected programs will require you to enter in your PIN when following simple on screen prompts For details on PIN protection refer to page 49 When the recorded program you are viewing ends a message will appear on screen Simply follow the on screen prompts see figure 28 During Playback you re able to pause or stop and return to Planner or normal live TV viewing
4. OUT WHAT S ON AUSTAR TV Cable RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER ers PERSONALISING AVI Devic Ge HOMI ital in Audio in Video In Wide In Video In EM o Se YOUR MYSTAR RF In C MS Lei Y Ei 3 Optical S C gt 2 Ph S ES RF Gg D Audio Cut m Video Out S Video Out PUTTING THE HD x INTO MYSTAR HD Gi TECHNICAL HELP myxstar my star ro OI 72 78 amp SPECIFICATIONS d MyStar HD Component Video Optical Audio Local Channel Wall Plate AUSTAR TV Wall Plate a mum I AUSTAR TW Cable Component Optical Video Cables Audi Cable i L Wickens in S Video In AVI Device e HOMI Digital in Audia in Vido ap Ce RF in d QA LM o Y AH L E n Lel E 6 Optical ei LO O 5 Acla Cut Vien Out S Mideo Cut myXstar my star op Red Blue Green CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS d CONTENTS MYSTAR WHAT S IT ALL ABOUT MyStar HD S Video Coax Audio Diagram Local Channel Wall Plate AUSTAR TV Wall Plate YOUR MYSTAR REMOTE CONTROL mn ma HOW
5. The set top box is on but the picture on the TV screen is fuzzy or slightly out of focus I m changing channels with my MyStar remote but the picture on the TV remains the same TV is only showing AUSTAR TV channels not one or more of your Local Channels which are broadcast terrestrially MyStar display panel channel numbers change but the picture on the TV remains the same POSSIBLE CAUSE SUGGESTED REMEDY Ensure all leads are securely plugged in and all power is switched on If nothing lights up on the front panel display of MyStar there may be a problem with the mains supply Check that the power point you are using has power If the problem persists it may be the mains lead for MyStar itself that is faulty or the plug Decoder not receiving mains power Check you are on the correct channel on your TV Adjust the TV tuning Follow the instructions detailed in the manufacturer s manual TV may not be tuned in correctly Check all cabling is secure and correctly installed Call your Local Channel broadcaster to ask about transmission problems Free to air antenna system has been disconnected or is faulty or storm activity has damaged equipment Check the channel settings under Important Tuning Information on the inside of the front cover and ensure that the TV is tuned to the correct channel TV may not be tuned in correctly to the AUSTAR or Local channel OUT WHAT S ON RECORDING WITH MYSTA
6. your phone rings No problem if you have MyStar You d simply pause the live TV take the call and then start the movie where you left it or rewind a few minutes to watch the scene again Recording your favourite shows MyStar can record and store up to 60 hours of programming allowing you to create a library of recorded shows When you re ready to watch them just press play You ll never have to search for your favourites through boxes of video tapes or DVDs again as they re all stored within your MyStar logically catalogued and easily accessed MyStar HD can record up to 30 hours of high definition shows or up to 90 hours of standard definition shows The amount you can record depends on the actual shows being recorded For example sports programs take up more recording space because there s a lot of action Whereas News programs may not take up very much recording space at all We also have all your favourite series so MyStar Series Link functionality means you can set up just one recording and your MyStar will record the entire series all future episodes recorded onto your MyStar for those wet stay at home weekends my star my star op 6 78 MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS
7. 4 NEKAT 24 HOURS gt Use your AUSTAR remote control to enter 1 2 keywords eg program title a sport Use 0 to enter a space and left arrow to delete a character A minimum of 3 characters per word is required Using 2 keywords may extend search time Sai SEARCH A Figure 5 When you ve found the show you want to watch you can Record it Series Link or set a reminder for it Like getting all the best bits Sink your teeth into FEATURED our FREE on demand service showcasing a weekly selection of the best AUSTAR shows all ready to watch and ad free Get a sneak peek at new shows and uncover hidden gems even if they re not part of your package Simply press D and use the 1 and arrows to navigate to the FEATURED tab Find something you want to watch simply highlight it and press o A K HD SEEN T The iSearch banner Keep watching while you re searching You can keep watching TV on your MyStar while searching through what s on now and in the next 24 hours You can do this using the iSearch Banner see figure 6 AN 2206 FOX X LL 3 HD FRI 6TH 9 06 PM Started j 10 30 PM NRL Close Encounters NRL Close Encounters Quo rav RECORD x e NE A f Figure 6 B To access the iSearch Banner while watching TV press the button on the MyStar remote control The iSearch Banner will appear along the bottom of your screen leaving the remainder of your screen in
8. There are a variety of ways you can navigate through the AUSTAR TV channels you ve subscribed to B You can use the buttons on the MyStar remote control to move up or down through the channels B You can use the numeric keypad on the MyStar remote control to key in the number 7 gt gt of the AUSTAR TV channel you want to watch Channel numbers are always three digits ee e B Subscription TV channels start at 101 and go to 999 B You can use the to access programming listings and if you see something you like just press o on the remote control and you will jump straight to that channel For details on TV Guide refer to page 12 B Or you can use D coloured button to cycle through your Favourite Channels while watching TV For details on setting Favourite Channels refer to page 55 Note You can check the channel number you are tuned to at any time Just use your remote control and press the arrow button and you ll see the channel number displayed on your TV screen my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP 9 78 amp SPECIFICATIONS MyStar TV navigation D OO To access AUSTARS s Interactive services simply press the corresponding button 4D amp on the MyStar remote control Then use the arrow
9. the temporary recording will be deleted and you will not be able to retrieve it To start Instant Rewind press the button on the MyStar remote control To increase the speed of the rewind press Quo again and to slow down the rewind press the Fast Forward 9 button To watch the program press the button While you are reviewing the Instant Rewind recording MyStar will continue to record up to 60 minutes of the channel To exit Instant Rewind and resume normal live TV viewing press the GO button Figure 13 The time displayed on screen shows the time lag between where you currently are in the program and normal live TV see figure 13 You re able to catch up to live TV viewing by pressing the Fast Forward 9 button Note If you change the channel or launch an interactive service such as BOX OFFICE and Top Picks while using Instant Rewind the temporarily recorded material will be deleted RECORDING WITH MYSTAR What can you record Record it now enjoy it later all at the touch of a button MyStar allows you to set recordings for programs showing now or in the future so you can view your favourite programs at a time that suits you You can either set up a recording through the TV Guide or through the iSearch Banner Once a program is recorded you can easily access it through your Planner For details on Planner refer to page 37 You will not be able to record BOX OFFICE or Main Event programs on your My
10. 01 PM Tue 4 32 PM Tue 5 32 PM Tue 7 30 PM Tue 8 30 PM Wed 1 30 PM Wed 3 00 PM Wed 3 30 PM Wed 8 30 PM Star Trek Voyager SCHU Thur 1 30 PM K MENU SERIES LINK KEEP L TV ADJUST RECORDING BOOKING INFO We a W E 4 K Figure 33 The following table identifies icon descriptions ICONS 9 Once a program has been Series Linked a amp will appear in Planner and the on screen TV Guide A Reminder Icon a reminder message will display on screen just before the program starts i R Record Recording Icon MyStar will record or is currently recording this program K Keep Icon once the program has been recorded or if already recorded MyStar will not delete this program when disk space is required SEI LARANI PERSONALISING YOUR MYSTAR MyStar offers a number of features that enable you to personalise your MyStar experience B You can choose the dimensions of the screen based on if you have a widescreen etc B You can change the resolution of the HD output to align to the specifics of your TV B Choose if you d like the TV Guide and Planner applications to be transparent or not B Activate closed captions subtitles when they re available B Set favourite channels for quicker navigation to these channels B You can set up a personal PIN number to manage your household s viewing habits To do all of this you need to access the MyStar Settings menu Personalise the way you use your TV Guide and Planner Trans
11. 240V 50 60 Hz 50W max ino 60606 6606 atent Nos 4 631 603 4 577 216 and 4 819 098 licensed for limited pay per view uses only O0 3790x 00 lt USB ETHERNET HDMI RECORDING WITH MYSTAR SPDIF lt o m icense from Dolby Laboratories Dolby are trademarks of Dolby Laboratories WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP myAstar my star op 70 78 amp SPECIFICATIONS CONTENTS MyStar HD wiring diagrams Best connection for audio and video quality MyStar HD HDMI connection MYSTAR WHAT S IT ALL ABOUT Local Channel Wall Plate AUSTAR TV Wall Plate YOUR MYSTAR REMOTE CONTROL o HOW TO FIND OUT WHAT S ON em Local Channel Cable RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER z EH See e eee PERSONALISING AVI Device Digital In Audio In Video Input Video In gin wd a S P YOUR MYSTAR O Ov Optical 2d E p pp ITA 2 d ep VI v i Audio Out Jl Video Out S Video Out em emm em e PUTTING THE HD R INTO MYSTAR HD TECHNICAL HELP myAstar my star p amp SPECIFICATIONS d CONTENTS Best connection for surround sound MYSTAR WHAT S IT ALL ABOUT MyStar HD HDMI and SPDIF connection Local Channel Wall Plate AUSTAR TV Wall Plate YOUR MYSTAR REMOTE CONTROL oy HOW TO FIND
12. 4 Do not store amabis byuda mear Mana myxstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS
13. Confirm new PIN 4 u 4 x uA Se n Figure 44 Changing your PIN It is recommended that you change your PIN from the default provided To change your PIN B Launch the Setup menu press the button on the MyStar remote control B Useyour AM and E arrows to move the on screen highlighter to Parental Control and then press the button Highlight Change PIN and press the o button Enter your current PIN Enter in your new PIN using the number buttons on the MyStar remote control see figure 44 Enter in your new PIN again to confirm it might also be an idea to write it down but make sure you keep it in a secure place Note If you forget your PIN please contact AUSTAR Customer Service on 132 432 and we will reset your PIN Appropriate identification will be required my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Channel Blocking allows you to have greater control over your household viewing by PIN protecting individual channels This is helpful when you want to limit or prevent other members of your household viewing certain channels TV GUIDE FRI rH 9 06 Favourie Block 134 Ovation Whether you love literature thealr music ballet film or op
14. HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Adjusting the volume B To adjust the MyStar volume press the buttons on the MyStar remote control B To turn the sound off press the ud button To turn the sound back on press Qe again Replacing the batteries in your remote The MyStar remote control is specifically designed to be used with the MyStar set top box The MyStar remote control requires AA batteries MN1500 LR6 or UM 3 Replace the batteries as follows B Hold the remote control with the broadest end pointing down the black section in the palm of your hand and the buttons facing away from you B With your other hand push the release catch on the back down towards the floor whilst pulling the black cover towards you B Carefully remove the old AA batteries Put the new batteries in matching the marks and B Put the cover back on sliding the top part in and making sure the catch clicks in place my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP 11 78 amp SPECIFICATIONS The AUSTAR TV Guide is an easy to use on screen guide to your service It allows you to get more out of your viewing by providing you with details on all the programs available on AUSTAR TV To ac
15. availability is calculated from recorded programs that are listed on the Recorded screen Programs booked to record in the Booked screen have not been taken into consideration when working out the amount of available disk space as they have not been recorded yet Disk Space management You can choose the way MyStar manages recorded programs in your Planner when your disk space is running out You can choose to either B Save Recorded which will save all the recordings in your Planner Booked recordings will fail if your disk space is full Note This is your default setting M Delete Recorded which will delete the oldest recordings in your Planner if your disk is full to make room for your next booked program If you have old recordings in your Planner that you want to exclude from the Delete Recorded rule you should mark those programs as Keep For details on how to mark a program as Keep refer to page 39 To adjust your disk space setting B Press on the MyStar remote control then use the AM and WP arrows to highlight MyStar Settings and press B Useyour di and E arrows to highlight Disk Space and press o B You can now adjust your disk space management setting by following the on screen prompts see figure 24 P LI i IA ACTIVE K da DISK SPACE save Recorded M Delete Recorded v r Figure 24 Note If MyStar runs out of disk space upon an attempt to record you will receive th
16. but you must take care if you want it to perform properly and safely You must have MyStar installed by a qualified satellite TV installer It is important that you read this booklet completely especially the safety instructions below If you have any doubts about the installation operation or safety of your MyStar set top box please contact AUSTAR MyStar HD uses the same cabling as MyStar so as long as you have MyStar cabling in your home you should be able to connect MyStar HD yourself as it s a simple cable swapover The following information applies to both MyStar and MyStar HD For simplicity we will refer to both set top boxes as MyStar To avoid the risk of electric shock e Disconnect MyStar from the mains supply before you connect it to or disconnect it from any other equipment Remember that contact with 240 Volt AC mains can be lethal or cause severe electric shock e Never remove the set top box s cover Should the set top box fail contact AUSTAR Customer Service to arrange repair or service e Never allow anyone to push anything into holes slots or any other opening in the case except the Smartcard e Do not block the set top box s ventilation slots never stand it on soft furnishings or carpets e Do not put anything on the set top box which might spill onto it eg Lighted candles or containers of liquids If an object or liquid gets inside the set top box unplug it immediately and contact AUSTAR Customer
17. button on the MyStar remote control B To remove a recorded program highlight the program using the di and E 4 arrows and press C You may be asked to confirm your request to delete a program If so just follow the onscreen prompts Note Once a program has been deleted from your Planner you will not be able to recover it as the program will be deleted from MyStar s hard drive my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Planner status descriptions When a program is currently recording or has been recorded information about the status of the program will be displayed in the Recorded screen see figure 32 FRI 6TH 9 06 PM disk poce usai L AI UMHLECL g The Ricky Gervais Show 21 Mar 12 Recording e Tangle 21 Mar 12 Recorded Breaking Bad 21 Mar 12 Part Recorded NRL All Stars 06 Mar 12 Recorded Australia s Next Top Model 14 Mar 12 Viewed Sex and the City 23 Feb 12 Failed gt Sarah s Design Inc 24Febi12 Recorded Gardening Australia 25 Feb 12 Viewed Martha Stewart Living 01 Feb 12 Recorded 4 Cold Case Files 18 Feb 12 Part Recorded MENU UNLINK SERIES TEGI KEEP PLAYBACK INFO Ori ERN T 7 Figure 32 The following table identifies status descri
18. control Usey our P 7 and E arrows to highlight MyStar settings and then press the o button to confirm your selection Select HD resolution by using your AM and E 4 arrows to highlight HD resolution and then press the Qo button There are four options for you to choose from see figure 39 ACTIVE HD OUTPUT RESOLUTION Choose your preferred video format below la mcr xe EE ov Aa o d bank eee ee See PES ga Manual 5761 Standard Definition a F Manual 576p a Manual 720p Manual 1080i Full High Definition When you select a new nulpul resolution setting your TV picture may disappear for a few seconds while the new selling is applied Figure 39 Highlight your preferred format by using your AM and E arrows and then press the Q button to confirm your selection MANIH This service is designed to help the hearing impaired enjoy AUSTAR TV by displaying the audio from the program as on screen text S symbol in the Closed Captions are available on selected programs and channel and are denoted by a Ci on screen and printed TV Guides To adjust Closed Captions first launch the Setup menu which is found within the ACTIVE menu see figure 40 gaa SETUP MyStar Settings Picture Uisplay Figure 40 To activate deactivate Closed Captions Launch the Setup menu press the e button on the MyStar remote control Usey our gt and WP arrows to move the on screen highlighter to Closed Capt
19. in the recording later You can set up to 20 bookmarks in any recorded program B To set up a bookmark while playing back a recorded program first press Then press The Pause symbol will appear on screen with the message Bookmarked below it To add further bookmarks simply repeat this step 1L mins ele mF Ta AAT This symbol will automatically disappear from your screen after a few seconds Find a bookmark While you are watching a recorded program you can quickly navigate to the bookmarks you have set up within the program B To skip forward to the first next bookmark press and hold down the D button for 3 seconds B To return to a previous bookmark press and hold down the e button for 3 seconds my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS To manage or delete a bookmark go to the Recorded iBox in the Recorded screen of your Planner To access Planner press the amp gt button on the MyStar remote control To access the Recorded iBox highlight the program in the Recorded screen of your Planner using the E S and X arrows and then press d button on the MyStar remote control To access your list of bookmarks simply press o and the Bookmark iBox
20. open the Adjust Record feature TV GUIDE RY 380 8 06 rM 9 60 pM 10 00 PM I Survived Stories of Australians End Recording 4 5 ming EZ Alter Program Mowe lor DX AECOADED Folder WETHER Lima en Q cct mn GETAP cone mu ker To add extra time to the start and end of all programs booked AA AS x to record refer to page 27 If you wish to record a period of time cover several programs or there is no program information for a particular channel you can use the Manual Record function This may be handy if you are going on holiday and the programming information isn t yet available in the TV Guide You can set up recordings 3 months in advance using the Manual Record feature To set up a Manual Recording Pressthe button on the MyStar remote control then use the di and E d arrows to highlight MyStar Settings and press Usey our P 7 and up arrows to highlight Manual Record and press o You can now set up your manual recording by filling in the requested information and by following the on screen prompts see figure 17 ACTIVE MANUAL RECORD Channel Number 105 Channel Name ARENA r Day 4 Today d Start Time 04 30 PM End Time 05 30 PM Frequency CONFIRM Figure 17 Note Planner will automatically update and display the manual recording information To add extra time to either the start or end of all your recordings Press on the MyStar remote control then use the P 7 a
21. pressing the button on the MyStar remote control B To return to normal live TV viewing press the eC or GO button on the MyStar remote control PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS myxstar my star op Keeping a recording Ensure your favourite recordings are not deleted with the Keep function When a program is marked as Keep MyStar will not be able to delete it without going through a confirmation process You may wish to mark programs as Keep if you ve selected Delete Recorded in the MyStar Disk Space settings For further details on disk space management refer to page 31 You are able to mark programs as Keep from Planner in either the Booked or Recorded screen at any time B Pressthe amp gt button on the MyStar remote control B Then to mark a program as Keep the program using the AM and WW arrows and press gt B To remove the Keep symbol A press gt again Note While there is no time limit on keeping recorded programs on MyStar it s important you know that it is not intended for permanent storage Your recordings will be deleted for example if the MyStar set top box or Smartcard develops a fault or if a major software upgrade requires a reformat of the hard disk Deleting a recording Delete a program to free up disk space You are able to delete programs from Planner in either the Booked or Recorded screen at any time B Pressthe D
22. star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS MYSTAR TECHNICAL SPECS MyStar front panel TUAE ITE The front panel has all the basic features you need to operate the MyStar service however we recommend you use ihe MyStar remote control to get the most out of your viewing For details on the MyStar back panel refer to page 64 YOUR MYSTAR leave in standby mode REMOTE CONTROL Error light Power Light Remote light There ik 8 Power cn green lndicabes Say recebeed Display Panel system error Standiy nes HOW TO FIND OUT WHAT S ON 115 LIFESTYLE 2 rm X RECORDING Push to open Select 4 And WITH MYSTAR Reset Smartcard Make Mave the highlight left right System raet your akcii un and doar to Pak reset MyStar Snsartcand ihepogh onan open dk d jut auma ever REC K i Kk i E AUSTAR Aches Back Chas channel Record Rewind Play Fast Fwd Pause Stop AUSTAR Active Back yee krn Pk of King Gemen DU bc RETO EA di tha WATCHING YOUR r 8 nreram Tart fal AI Aen vit iia Muse apogr pi akang RECORDINGS is being recorded abu tees perograsm during ep Ty channel Note MyStar s Display Panel lights up when performing certain requests YOUR PLANNER PERSONALIS
23. then Decoder and then o Time Sometimes storms or heavy weather may interfere with the signal passing between the satellite and your receiving dish Use the RESET button on the Front Panel of MyStar see page 59 If problems persist contact AUSTAR Customer Service on 132 432 Check you are on the correct channel on your TV Use the RESET button on the Front Panel of MyStar see page 59 CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS d SYMPTOM Current time shown in the TV Guide is incorrect the programs do not start at the time shown MyStar is on and by TV is on but the TV has an information bar on a black screen MyStar front display panel is showing a channel number but the TV has an information bar on an otherwise blank screen Unable to operate MyStar at all using the MyStar remote control There is no sound or poor sound on AUSTAR TV and Radio channels The display panel shows incomplete numbers MyStar only POSSIBLE CAUSE MyStar has not been installed correctly for the time zone in your location MyStar is in standby mode MyStar may be undergoing a remotely activated self service update The MyStar remote c
24. will appear see figure 29 FRI 67H 9 06 PM BOOKMARKS Spirited 24Mar12 Viewed Start Record Omins Lasi Viewed 10 mins Bookmark 1 5 ming Bookmark 2 24 ming End Record 61 ming PG 99 Figure 29 To delete a bookmark first highlight the bookmark you wish to delete using the and P 7 E d arrows and then press Note When deleting bookmarks you re unable to delete the Start Record and End Record bookmark HIR ERE Programs are automatically added to your Planner whenever you press record choose a program to be recorded at a later time or set a reminder for a program The Planner is divided into easy to manage sections BOOKED and RECORDED Programs that have a reminder set or are booked to be recorded can be found in the Booked screen see figure 30 They will be displayed in the order of time they are scheduled to broadcast PLANNER FRI BTH 9 06 PM BOOKED My Name is Earl The Marvellous Mrs Beeton Wife Swap Australia Return of the Rhino The Green Hornet star Trek Voyager Extreme Makeover Home Edition NAL 2011 Close Encounters I Survived Stories of Australians slar Trek Voyager 112 Cmdy 118 Food 120 YOU 616 Wild 719 showHD Iba Sb6IFIZ 117 Bio 205 Food HD 117 Bio DD SCGPL Tue 4 01 PM Tue 4 37 PM Tue 5 32 PM Tue 7 30 PM Tue 8 30 PM Wed 1 30 PM Wed 3 00 PM Wed 5 30 PM Wed 8 30 PM Thur 1 30 PM RER SERIES LINK L cance KEEP TELD tv G ADJU
25. will use use the di and g arrows to highlight the program and press my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS MyStar allows you to record up to 60 hours of programming MyStar HD can record up to 30 hours of high definition programming or up to 90 hours of standard definition programming When you select a program to record MyStar checks whether there is enough disk space available to record the program You will see a Disk Space Warning message see figure 23 if you Attempt to set up a recording for a program exceeding the amount of available disk space Run short of disk space just before the program is due to record E37 32 ERROR MESSAGE Your disk is 96 lull This recording requires 1 of disk space If you do not delete unwanted programs from Planner then some recordings may be deleted Figure 23 To ensure you have enough disk space available for a recording simply highlight the program booked to record in Planner using the di Gp and S arrows and then press the Q button on the MyStar remote control This will Show you how much disk space is required to record the program For information on disk space management refer to page 31 Note Disk space
26. Do not throw them out Remember to dump them in collection points my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS MYSTAR WHAT S IT ALL ABOUT MyStar and MyStar HD your Personal Digital Recorder Create your own TV channel with MyStar In a word MyStar is all about you MyStar will change the way you view TV forever It s a state of the art set top box that allows you to do things like pause and rewind live TV record programs without a tape even store a library of your favourite programs Once you ve experienced MyStar in your home you ll realise that this amazing new system is more than just the latest technology it s a whole new era in home entertainment that gives you much greater control over what you watch and when you watch it for truly personalised viewing It s like having your own TV channel where you choose ihe programs Pause and rewind live TV We re all used to the convenience of being able to pause or rewind a video or DVD if we need to But imagine how much easier life would be if we could do that with normal live TV Well now you can with MyStar Let s say you re nearing the climax of a great movie The tension is building all is about to be revealed and
27. IDE ALL CHANNELS Caulitlower Macaroni Jamie makes cauliflower macaroni chicory salad with imgang dressing folla Barefoot Contessa Fresh Good Chef Bad Chef The Cook amp the Chef Everyday Gourmet with Justine Schofield 24 HAS SEARCH CLEAR REMINDER Figure 8 You can also set up reminders through your iSearch banner To access the iSearch Banner while watching TV press the Q button on your MyStar remote control Use the AM E d 4 and arrows to highlight the program you are interested in and press star ro HIER E When the reminder message appears you can choose to jump to the program set it to record or remove the reminder from your screen see figure 9 To jump to the program when the remainder message appears just press o To set up a recording press To remove the reminder message and continue watching the program you re currently tuned to just press Cc on the MyStar remote control RMO1 REMINDER CLASH Live Tennis Australian Open Day 8 on FOX Sports 2 HD MON 23rd 10 50 AM hd Clashes with Ly The Ricky Gervais Show 2 Ep5 r on showcase HD MON 23RD 10 50 AM A A CLD CANCEL REMINDER SET REMINDER Een wi j 4 E F Scott Pilgrim vs the World is now screening on 219 showtime premiere HD Figure 9 Figure 10 If you attempt to set a reminder for a program which is scheduled to broadcast at the same time as another reminder you will be presented with a Reminder Clas
28. ING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS myxstar my star op MyStar back panel Connecting MyStar This diagram is designed to help you if you need to temporarily disconnect MyStar or connect it to other equipment such as an audio system TV AUDIO OUT TV ANTENNA IN d L nghe MAINS IN Comet dewvioes supporting Connect to power Free to air serial ard audio supply outiet rer re rmm om nl Matz us ondes boerse reer Doby Laberwteres Da ee Oo O DOFOLOALS T500 ay and the duse D remise ars tra derart of Do by Labaretaree wegen bai wen CM214 C 0O MET ONE e PAL EVOA THOMSON Telcom 6 LT Autro Ud s Ses vw tb DS Er UNBN 1 7 nes o IG PQ Fy l i c6 Aen uou E T C 9 0 AR K E pe APA mem tan WP ele DIGITAL TV COMPONENT OUT AUDIO OUT Y Po Pr CEIVER Connect to S PDIF devices supportng Connect to component audo devices Note To obtain the best audio and video quality AUSTAR recommends using Component or the S Video with Digital Audio outputs where available on your TV or equipment before utilising AV or RF connectivity my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICAT
29. IONS MyStar wiring diagrams Component video Best connection for viewing quality MyStar Component Video Optical Audio AUSTAR TV Wall Plate Local Channel Wall Plate m ife V d d N f Y Power MyStar Component Video Cables Optical Audio cg Cable d 0 H AVI Device rr DA I HDTYV Digital in Audia in Vid o ap Wan in S Video In C mrs gt 5 RF In o o L o Y Optical A L GC Pb amp S Video Out Vken Cut Oo g 9 o Adio Oud Om myxstar my star op Red Blue Green CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS d CONTENTS S Video MYSTAR WHAT S IT ALL ABOUT MyStar S Video Coax Audio Diagram Local Channel Wall Plate AUSTAR TV Wall Plate YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR MyStar m WATCHING YOUR e RECORDINGS Power T C YOUR PLANNER S PERSONALISING AVI Devic Se HDTV Digital in Audio in Video in Video In amp Video In evice Dee Ga put We YOUR MYSTAR RF in o e kS e Y 3 e m 99 o 2 E d PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP myxXstar my star ro amp SPECIFICATIO
30. LL CHANNELS 11 00 12 00 am z121 El Fashion Police 2012 Golden Globes Fashion Police 2012 Golden Globes 11 00am Fashion Police 2012 Golden Globes at 11 00 am Fashion Police 2012 Golden Globes re to tune in for a recap of the fashion do s an Be sure to tune in for a recap of the fashion do s anc Videotashion Daily The Hills Star Trek Voyag P IP Pe Soap Operas Never Endi Sherlock Holmes and the Soap Operas TIE L seancen TI L seancen Figure 2 Figure 3 You can move up and down through the channels listed by time using the E i and MB arrows on the MyStar remote control or scroll through the channels by using the button To see what s on later use the b arrow To move to programming information for the next day 24 hours press gt on the MyStar remote control and continue pressing it to view the next 7 days of programming Press gt 24 hours to move back 24 hours until you have returned back to the present day See a program you want to watch If the program is on now press o and MyStar will take you to the selected channel If the program is on later pressing o will set a reminder For more information on Reminders see page 18 As an alternative to setting a reminder you might prefer to set a recording for that program For details on how to set a recording see page 23 A brief description about each program is available in the mini iBox see figure 3 For more detailed information simply press Q on th
31. N MyStar settings Displays more information about a program vol vol Changes the volume up or down CH ch ch Changes the channel up or down arrow buttons Moves the on screen highlight around the screen select Confirms a choice or makes a selection mute Turns the sound on or off 5 back Returns you to the previous screen help Tunes to the Help channel or displays help information pause Pauses the program or starts a Live Pause recording play Plays a recorded program rewind Rewinds the program fast forward Fast forwards the program record Records the program e stop Stops playback of the program colour buttons Use to select the matching colour option shown on screen as explained in this User Manual number buttons 0 9 Use to change channel and select on screen options myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Turning on MyStar You can begin watching AUSTAR as soon as the installer has connected your system Just make sure you re on the right TV channel And that s it now you re ready to experience a whole new world of TV entertainment MyStar channel selection
32. NS d Basic RCA MyStar Basic RCA Connection Diagram Local Channel Wall Plate AUSTAR TV Wall Plate WA Ma at e j S ie a MyStar Ty TM 6 00 ete e FT SE Lele i L 4 i UEN ae k Gi RE mm mi Zell fen MEO MN pt Sa OL TTS Lu Y Power DA I HDTYV Digital in Audia in Video ap Wido in S Video In i A o o c o Y F1 Ft L dn Optical P Pb lt ll BF Oi Audio Cut Video Out S Video Cui myXstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS d MyStar specifications GENERAL Operating voltage Power consumption Weight Dimensions W x H x DJ UHF modulator Operating temperature range Storage temperature range Hard Disk capacity CONNECTIONS Mains input LNB IN 1 LNB IN 2 Terrestrial S Video Out Aerial In RF Out Audio Out L and R SPDIF USB 2 0 RS 232 Ethernet 100 240 VAC 50W 3 05 kg NET 360 x 6 x 257 8 mm PAL Ch 21 69 10 45 C 25 70 C 160GB total 120GB personal storage IEC 83 IEC 60169 24 IEC 60169 24 IEC 60169 2 female EN 60933 5 IEC 60169 2 female IEC 60169 2 male RCA female IEC 60268 11 IEC 60958 USB 2 0 9 p
33. ONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Product compliance C This symbol on your set guarantees that your product complies with European directives 2006 95 EC and 2004 108 EC respectively on safety electromagnetic compatibility and EC marking A This symbol indicates Dangerous voltage in the set It represents the risk of electric shock or bodily injury A This symbol indicates the important instructions which accompany the product The C Tick mark indicates your set is compliant with the Australian EMC regulatory arrangements N10406 SAI TE EA 20271 COC approval number This number on your set guarantees that your product complies with Australian safety standards I DOLBY Manufactured under License from Dolby Laboratories Dolby and the double D symbol are DIGITAL trademarks of Dolby Laboratories This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorised by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorised by Macrovision Reverse engineering or disassembly is prohibited 10cm i d e m i CO am an ah em ana 0 H en 4 i Z gt i
34. R WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR MyStar feels hot even though High speed microprocessors in MyStar Ensure that MyStar is in a place where it has PUTTING THE HD the picture on the TV is okay make it warm so heat is normal adequate ventilation Do not place on top of Hi Fi INTO MYSTAR HD equipment or other equipment that is warm or hot to touch alana TECHNICAL HELP amp SPECIFICATIONS myXstar my star op W SYMPTOM A box with an exclamation mark E16 4 MESSAGE appears on screen A box with an exclamation mark headed E04 4 MESSAGE appears on screen The following message is appearing on screen Press select to unlock this program Unable to lock or change the program which has triggered my parental lock Able to see a program that should be blocked by parental lock MyStar is showing the incorrect time on the front panel display A box with an exclamation mark headed E52 MESSAGE appears on screen MyStar is on but the picture on the TV screen is black MyStar only POSSIBLE CAUSE That channel may not be available to you at this time or you could have been disconnected from your AUSTAR service see also On Screen Error messages on page 59 Your AUSTAR Smartcard is damaged or not properly inserted into MyStar A parental lock has been enabled which blocks reception of the program The classification has not been
35. Record 2 programs at once You want to watch the big game but your partner wants to watch a doco With MyStar you can record both and watch the movie you recorded last night all at the same time So everyone s happy One touch recording One remote one record button no videos scattered around the house setting a recording on MyStar couldn t be easier MyStar is completely integrated with your on screen AUSTAR TV Guide so you can forget having to enter the date the channel the start time and the end time to set a recording Just go to your on screen TV Guide find the show you want to record which can be up to seven days away and press the record button After ifs been recorded i ll be waiting for you in your Planner Free to air local channels on MyStar MyStar is one of the first set top boxes in the world to allow customers to watch and record both free to air and subscription TV programs So if you are currently able to view your local digital free to air channels with MyStar they ll now be seamlessly integrated with your AUSTAR channels No need to switch between AUSTAR and your regular TV N B Some customers may need to upgrade their free to air antenna to be able to view digital free to air channels through MyStar For details on how to upgrade contact AUSTAR Customer Service on 132 432 HD channels on MyStar HD With MyStar HD you can receive a range of AUSTAR HD and free to air HD channels HD High Definitio
36. ST RECORDING BOOKING INFO We prar WI Figure 30 As soon as a program you have set to record begins recording it will move from the Booked screen to the Recorded screen in your Planner H LARANI CONTENTS Recorded programs w that h Finding programs that are being or have been recorded MYSTAR WHAT S Programs that are currently recording or have already been recorded are found in the Recorded screen see figure IT ALL ABOUT 31 of your Planner These programs will be displayed in the order of time they started recording with the most recently recorded recording at the top of the list You can also use Series Link in your Planner Select the program YOUR MYSTAR you d like to Series Link press 4 and the next recording in the REMOTE CONTROL series will automatically appear in the same folder HOW TO FIND OUT WHAT S ON Figure 31 RECORDING WITH MYSTAR To access the Booked or Recorded screens in Planner S Pressthe GEZ button on the MyStar remote control WATCHING YOUR RECORDINGS B To switch between the Booked and Recorded screens use the 1 and arrows on the MyStar remote control Bi If you prefer to change how the programs are sorted either alphabetically or by time press the D menu button and select the Sort A Z tab YOUR PLANNER B Programs in the Booked screen that have a reminder set can be changed to a booked recording by highlighting ihe program using the AM and K g arrows and then
37. STAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS PUTTING THE HD INTO MYSTAR HD MyStar HD will deliver amazing sound and picture quality to your HD TV as well as giving you the great features of MyStar like live pause rewind and record MyStar HD can also be connected to standard definition TVs but the HD quality will not be received by your standard definition TV Connecting to a HD TV B The best way to connect MyStar HD to a HD TV is to connect with the HDMI cable The HDMI cable will deliver both sound and picture to your TV THOMSON Telecom Australia Pty Ltd renders a WARNING EE XE TECHNIC AN oid eleci sho ck dome ie power cord before openi 8 U S patent Nos 4 631 603 4 577 2 and 4 819 098 licensed for limiti a 1007 240V i LJ 5f pa VIP view uses oi C 5 MR HDMI 3 LNB IN1 SPDIF Manufactured under license from Dolby Laboral USB ETHERNET and the e uble D S e trademarks of Do by CG boratori B lf your TV does not have an available HDMI connection you should connect with the Component cables red green and blue tipped cables which will deliver HD quality images You ll also need to connect with an audio cable also either the Digital Coax Optical or R amp L audio cables will work U S patent Nos o abi 4 577 2 efor
38. Service e Do not store the set top box in excessively hot cold or damp conditions MyStar is intended to operate at an ambient temperature of less than 40 degrees Celsius and a maximum humidity level of 90 e Incase of a storm it is recommended that you unplug MyStar from the mains and from the TV set e Leave the mains socket accessible so that you can unplug it quickly Connecting to the mains supply e MyStar must be connected to a conditioned 240V power source e This set top box operates within the range of 100 240 VAC 50Hz mains supplies DO NOT CONNECT IT TO DC MAINS e fyouare in any doubt about the mains lead the plug or connection please contact AUSTAR Customer Service Note Some channels on AUSTAR have still images such as a channel logo appearing on the screen Television sets particularly rear projection sets can sometimes be damaged by still images being shown frequently You should check the manufacturer s guide for more information myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Ensuring optimum performance of MyStar Your MyStar contains a hard drive that is sensitive to heat and movement In order to get the most from your MyStar we strongly advise e Le
39. Star Recording combinations what can you record Simultaneous recording is another way that MyStar gives you more control over how you watch you AUSTAR TV You can B Record one TV program while a watching a different AUSTAR TV Local Channel program b watching a different AUSTAR TV Local Channel program and using Live Pause or Instant Rewind c using an AUSTAR interactive service such as Sky News Active Weather Active or TV Guide B Record two TV programs while a watching one of the AUSTAR TV Local Channels that is currently recording b watching one of the programs that you re currently recording in Playback c watching one of the programs that you ve already recorded in Playback d using the following AUSTAR interactive services TV Guide iSearch Banner Active and Planner my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Access the TV Guide by pressing on the MyStar remote control and either view the selected genre by time or channel see figure 14 OR If i s within the next 24 hours access the iSearch Banner by pressing the Q button on the MyStar remote control see figure 15 OR If you re not going to be home in time for your favourite show ju
40. TO FIND OUT WHAT S ON AUSTAR TW Cable RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER s PERSONALISING Ol HOMI Daat In Yen Weg ach In are n In YOUR MYSTAR RF In EN ES T Y 2 d 0 pes o o E m G PX RF Cut E wia aa E P Video Out S Video Out PUTTING THE HD INTO MYSTAR HD Ge TECHNICAL HELP myAstar_ mu stat op amp SPECIFICATIONS d CONTENTS MYSTAR WHAT S IT ALL ABOUT MyStar HD Basic RCA Connection Diagram Local Channel Wall Plate AUSTAR TV Wall Plate YOUR MYSTAR REMOTE CONTROL o HOW TO FIND OUT WHAT S ON em Local Channel Cable RECORDING WITH MYSTAR C 9 oR gn K mc fesch B 0 o jt us Ph WATCHING YOUR RECORDINGS x I I I YOUR PLANNER PERSONALISING YOUR MYSTAR Video Input Video In S Video n AVI Device Digital In Audio In 00 Or Optical P M 0 Pb We S Om ie lena Le i PUTTING THE HD x INTO MYSTAR HD Gi TECHNICAL HELP myxXstar my star ro amp SPECIFICATIONS d Your AUSTAR Smartcard Your AUSTAR Smartcard authorises MyStar to receive AUSTAR TV programming It is securely located within the front panel of your MyStar If your Smartcard has been removed or is not inserted correctly viewing access will be denied and you will be unable to receive an
41. To pause playback press the w button on the MyStar remote control To resume playback press Ki To return to Planner press the eC button or QD the MyStar remote control To stop playback and return to the last channel viewed press the D or o button on the MyStar remote To tune to another channel simply enter in a channel number or press the B button Note While watching normal live TV you can quickly resume playback of your last viewed recorded program if the program is still available in your Planner by pressing the w button on the MyStar remote control HIR ERE Fast forward and rewind during playback MyStar allows you to fast forward or rewind at four different speed levels x2 x6 x12 x30 frames per second CO GS B To begin fast forward press the button on the MyStar remote control Then continue to press the button up to 3 times until you reach the optimal fast forward speed either x6 x12 x30 frames per second B To decrease the speed of fast forward press the e button on the MyStar remote control The speed will decrease in the reverse order B To rewind the recording simply reverse the above steps and use the e button to rewind And to decrease the speed use the 9 button B To return to normal playback press the 1 button on the MyStar remote control During fast forwarding or rewinding a symbol will appear on screen The number in the symbol indicates the speed and the direction the sym
42. an either resolve or cancel the request w Z Z T a 4 C03 RECORDING CLASH FRI 6TH 8 36 AM NP02 NOT PERMITTED TO RECORD You can only record two programs at a time Please select one of This channel does not allow you to record this program these options Cancel Coronation Street on 103 Stop recording Barrier Trials Uncut Tatura on 522 Stop recording Snow High Life on 516 REMOVE MESSAGE E3814 CONFIRM Figure 20 Figure 21 To choose an option use the di and E arrows to highlight the option you want and then press ihe Qo button If you attempt to set up a recording for a program from a channel that does not permit recordings such as BOX OFFICE movies a Not Permitted to Record message will appear see figure 21 Note If there are any scheduled programming changes received by the set top box the day prior to broadcast Planner will automatically adjust your recordings accordingly If the new scheduled time causes a recording clash MyStar will record the program that starts first or the program that is marked as Keep the other programs will commence recording as soon as the clashing time period ends HIR SE MyStar storage capacity Disk space indicator The disk space indicator displayed at the top right side of the Planner screen shows you the amount of disk space currently used on your MyStar see figure 22 Figure 22 To see how much disk space an individual program has used or
43. and fast forward and use slow motion If you rewind to the beginning of the Live Pause recording the picture will freeze If you fast forward to the end of the Live Pause recording the picture will return to normal live TV B Display program information about your Live Pause recording by pressing Q and accessing the iSearch Banner see figure 12 MW gt 206 FOX Sports 3 HD fyi j if ind Live Mak FRI 6TH 9 06 PM D Mins Behine NAL Close Encounters NRL Close Encounters RECORD CED 10 view L ine 0 ow x Uu GN t Figure 12 Note If you change the channel or launch an interactive service such as BOX OFFICE and Top Picks while using Live Pause the temporarily recorded material will be deleted If you want to be able to access the program at a later stage just record the program to your Planner by pressing on the MyStar remote control my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Instant rewind allows you to rewind live TV As soon as you tune to a channel MyStar automatically begins recording ihe next 60 minutes of programming on the channel you are currently viewing However if you change channels or access an AUSTAR interactive service
44. ave 7cm to 10cm around the set top box to ensure that proper ventilation gets to the set top box e Do not store your set top box on its side e To clean the set top box use a dry clean soft cloth with no cleaning solvent or abrasive products Clean the ventilation openings regularly e To maintain the life of the MyStar hard drive we recommend that you turn the set top box to Standby if it s not in use for long periods of time In Standby your scheduled recordings will still occur MyStar Remote Control Your MyStar remote control is specifically designed to be used with your MyStar or My Star HD set top box The MyStar remote control requires AA batteries MN1500 LR6 or UM 3 The batteries battery pack or batteries installed should not be exposed to excessive heat such as sunshine or fire Replace the batteries as follows e Remove the battery cover by pushing the catch and sliding the cover away e Carefully remove the old batteries e Put the new batteries in matching the marks and e Put the cover back on sliding the top part in and making sure the catch clicks in to place Environmental Information Packaging e MyStar and MyStar HD come in a sturdy cardboard box which can be recycled as part of your normal cardboard recycling e Alternatively you can hold onto the MyStar packaging for future safe transportation of your set top box e The batteries use some hazardous substances which can pollute for the environment
45. bol is rotating indicates whether you re rewinding or fast forwarding Note If you have Bookmarks within a recording holding down the fast forward or rewind buttons for a period of 3 seconds will take you to the nearest Bookmark For details on Bookmarks refer to page 35 Slow motion playback MyStar allows you to play back a recording in slow motion at 3 different speed levels 1 8 1 4 1 2 of a frame per second This is a great feature for when you want to slow down the picture to see detail you wouldn t normally catch so for instance you can be your own third umpire during sporting events For slow motion playback B Press the Pause 25 button on the MyStar remote control B Depending on the direction you wish to playback the program in slow motion press either D or o The playback symbol will appear while the recording is playing in slow motion B To resume normal speed press e again myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Bookmark your playback Creating a bookmark Want to mark out your favourite scenes in a recording Bookmark the spot and go back to it later MyStar allows you to set a bookmark within a recorded program so you can instantly return to that point
46. buttons to navigate E Up E down 4 left or right To choose the highlighted item just press o When a coloured button is displayed on screen next to an option press the same coloured button on the MyStar remote control to choose that option 8 9 To view information about a highlighted program or channel press Q To go back to the previous screen within the current view or the previously viewed channel while watching TV press QD To return to AUSTAR TV from wherever you are just press Go If at any time you get lost in menus or interactive features pressing GO will return you to normal TV viewing Recording and watching TV To record rewind fast forward pause stop and play programs use the corresponding buttons G ZS 3 located just above the coloured buttons S i To record a program press the button To rewind a program press the o button To fast forward a program press the 9 button To play a program press the w button To pause a program press the 19 button To stop playback of a program press the o button To playback a program in slow motion press the button then depending on the direction you wish to go either press the fast forward or rewind button 10 78 myXstar my star ro CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE
47. cess your TV Guide simply press on the MyStar remote control You can view the TV Guide by time or by channel see figure 1 To page down an entire screen press o To page up an entire screen press gt To choose to VIEW BY TIME or VIEW BY CHANNEL tabs on the main menu use the 4 and b arrows You can then either view all channels or view channels by genre category such as movies sport entertainment etc by using the X and ia arrows on the MyStar remote control Once you have made your selection just press Pa Sr EN Ma TV GUIDE FRI 6TH 9 06 PM a VIEW BY CHANNEL gt yet All Channels HD Channels Entertainment Movies e PROGRAM RECOMMENDATIONS SEARCH d sport News amp Documentaries Kids amp Family CHANNEL SETTINGS Music Local Channels TV GUIDE PREFERENCES Favourite Channels TV CONTINUE D gt nud A w a Pee 7 CR eich L q AS NG pl Prive GH TC X t 0 fear M ZE E X L 3 V a ve ah Ps Figure 1 With MyStar HD you can also access your local HD channels as well as the HD channels from AUSTAR Visit austar com au to find out more about the HD channels from AUSTAR Note Digital black spots may exist star b HIER E This view allows you to compare programs showing on various channels based on their start time see figure 2 TV GUIDE WED 18r 11 25 AM TV GUIDE WED 1871 11 25 AM ALL CHANNEL 11 00 12 00 am A
48. changed to No Lock The parental lock has not been set correctly or you have forgotten to reset it after viewing part of the program Note The parental lock does not apply to Local Channels which are broadcast terrestrially Time zone is incorrectly set on MyStar Caused by interference with the signal reception myxstar my star op SUGGESTED REMEDY Some AUSTAR program services may not be currently active you may not be allowed to receive some channels as they are not included in your subscription or your subscription for a channel has expired Please check all this before assuming there is a technical problem Check that it is an AUSTAR Smartcard you are using that it is not damaged and that you have inserted it the correct way around see Your AUSTAR Smartcard on page 76 Use your Parental Control PIN to unblock the channel see Parental Control section on page 49 Follow the directions on how to set up parental blocking of programs as detailed in the Parental Control section on page 49 If you have forgotten your PIN or are still experiencing difficulties contact AUSTAR Customer Service on 132 432 Ensure that you have followed the directions given on how to set up your parental blocking of programs detailed in Parental Control section on page 49 To adjust the MyStar Time Zone press the setup button use the and arrows to move the on screen highlighter to o Installation
49. e Disk Space Warning message so you can choose what you want to delete or record Please note HD programs take up more disk space than SD programs my star mW Star ro CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS All currently recording and recorded programs are listed in Planner under the RECORDED Tab To access Planner press the amp gt button on the MyStar remote control Usethe 4 and arrows to select the RECORDED Tab see figure 25 Usethe di and Xp arrows to highlight the program you would like to watch and press the button The program will play from the start or the last viewed position of the program if the recorded program has already been partially watched RECORDED gt The Ricky Gervais Show 21 Mar 12 Recording PLANNER FRI 6TH 9 06 PM RECORDED g gt Sarah s Design Inc Recorded e Tangle 21 Mar 12 Recorded E Breaking Bad 21 Mar 12 Part Recorded NRL All Stars 06 Mar 12 Recorded MINI Australia s Next Top Model 14 Mar 12 Viewed Darryl s Laundry Sarah Richardson and her talented team of interior designers create beautiful practical rooms for diverse range of clients 1 Sex and the City 23 Feb 12 Failed B vx VAN Jui iu y ma a es g
50. e MyStar remote control to access the iBox HEITE RE This view displays all programs showing on one particular channel listed by time This may be handy if you know a program is on a particular channel but don t know at what time see figure 4 TV GUIDE c WED 18TH 11 31 AM ALL CHANNELS a 118 Food gt Come Dine with Me Ace of Cakes 12 00PM Jamie s 30 Minute Meals CC GN Cauliflower Macaroni Jamie makes cauliflower macaroni chicory salad with insane dressing follo Barefoot Contessa Fresh Good Chef Bad Chef The Cook amp the Chef Everyday Gourmet with Justine Schofield PAGE ENT 24 HRS L SEARCH gut EFL Pe A OR Female RE ORs ak E D EC pe S MI T KR L UT RR OE LEN I UID SEC Figure 4 Usethe 4 and arrows on the MyStar remote control to move between the channels Then use the fl and E arrows on the MyStar remote control to see what programs are coming up later on that channel All other functionality is the same as the programs by time view HIER E If you are looking for a specific program then the SEARCH function will make this easy To search access the TV Guide by selecting the button on your remote control Then press the gt button Enter your keyword for example TV show movie actor s name and choose the time frame you want to search then press You ll be amazed at how quickly the results appear see figure 5 FRI 6TH 9 06 PM Search in 4 ALL CHANNELS d Search window
51. e TV Guide by pressing the button on your MyStar remote control B Select the 4 button for Channel Settings B Use the AM and E 4 arrows to scroll through the channel names a Press o to remove a channel from your Favourites Security BOX OFFICE purchases To protect all BOX OFFICE purchases with your Parental Control PIN B Launch the Setup menu press the e button on the MyStar remote control B Useyour a and g arrows to move the on screen highlighter to Parental Control and then press the button B Highlight BOX OFFICE and then press the o button you will need to enter your Parental Control PIN B Highlight Pur chase PIN and then press the o button Use the AM and wp arrows to select your option and then press to confirm your selection Hiding BOX OFFICE Adult movies from display To hide Adult movies from displaying within BOX OFFICE B Launch the Setup menu press the e button on your MyStar remote control B Useyour AM and WW arrows to move the on screen highlighter to Parental Control and then press the button Highlight BOX OFFICE and then press the o button You will need to enter your Parental Control PIN Highlight Adult Options and then press the Q button Use the P 7 and K 4 arrows to select your option and then press to confirm This also hides the titles from appearing in the on screen TV Guide myXstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MY
52. e el 100 240v and 4 819 098 licensed for limita ce BEAN a EEE P Manufactured under license from Dolby Laboral S USB ETHERNET HDMI and the e uble D SE e trademarks of Do by Ld bor atori myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Connecting to a standard definition TV B MyStar HD can easily be connected to a standard definition TV You will need to make sure you connect audio cables as well as video cables The below tables show you the cabling options that are available for you to choose from Any combination of these cables will deliver sound and picture AUDIO CABLING OPTIONS VIDEO CABLING OPTIONS Optical Component cable Digital Coax S Video R amp L Audio cable Yellow video cable Choosing the best resolution for your TV MyStar HD is pretty clever in most cases it will automatically select the right resolution for your TV If you d like to change your resolution just press the e button on your MyStar remote control and select MyStar Settings and then HD Resolution This will bring up the HD output resolution menu Then just choose the resolution that you prefer or select Auto and it will choose the right one to match your TV Pressingthe Cc button for 10 seco
53. era Ovation has something lar you D ei ng CPTI 7 Press SELELI t A00 OF remove your avourite channel Whilst watching AUSTAR press GREEN to scroll won your Tavourite channels LS EED scr oo x al Figure 45 Access the TV Guide by pressing the button on your MyStar remote control Select the D button for Channel Settings This will present a screen showing all the available channels alongside two columns Favourite and Block see figure 45 Use the dl and WF arrows to highlight the channel you wish to block Press the b arrow to highlight the Block column and then press o to confirm your selection You will then be asked to enter your AUSTAR PIN Once your PIN is entered a padlock icon will appear against the channel you have chosen to block You will not need to re enter your PIN again unless you exit and relaunch the TV Guide When you tune into or watch a recording from your blocked channels you will be asked to enter your PIN to view Note You can block up to 50 channels at a time MANIH If you no longer want to limit or prevent viewing of a channel you can remove it from your blocked channel list TV GUIDE as FRI GTH 9 06 pM Favourlle Block 134 Ovation Whether you love literature thealr E music ballet film or opera Ovation has something for you SELECT Tp add ar neman av hanmel Whilst walehing AUSTAR press GREEN to scroll rough your Tavaurite channel
54. ersons 15 yrs and over R Restricted to Adults 18 yrs and over myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Setting up your Favourite Channel Category in the TV Guide allows you to go straight to these channels Access the TV Guide by pressing the button on your MyStar remote control Select the 4 button for Channel Settings This will present a screen showing all the available channels alongside two columns Favourite and Block Use the AM and K d arrows to scroll through the channel names Press o to add a channel to your Favourites A Favourite Channel will be indicated by a y symbol see figure 47 TV GUIDE sR TH 9 06 eM lock 119 LifeStyle HOME LifeStyle HOME is the ultimate it destination for home and property entertainment From makeovers to investments renovation to relaxing in th gardan thare s no place like HOME 1 your lavournile channels J SET FAVOURITE A 8 Figure 47 Once your Favourite Channels are set you can quickly cycle through them while watching TV by pressing the 3 button Note You can set up to 20 Favourite Channels at a time IA dd Removing Favourite Channels To edit your favourite channels B Access th
55. h message see figure 10 To keep the program in your Planner press the o button To cancel the second reminder request press the Cc button Highlight the program using the a WP 4 and b arrows in either the TV Guide or isearch Banner not available on local channels and press The clock will disappear OR Highlight the program in the BOOKED screen of Planner using the di and E d arrows and press D on the MyStar remote control The program will be deleted from Planner MyStar allows you to pause live TV ie the program that you re currently watching You can pause up to 60 minutes of live TV and then when you re ready to watch again just press To pause a program press on the MyStar remote control The TV picture and sound freezes on screen and MyStar begins to temporarily record the program from that point To start watching the program again from the Live Pause point press The program will start playing from where you paused it While you are watching in Live Pause mode MyStar will continue to record up to 60 minutes of the program When you re in Live Pause mode the number displayed on screen will show the elapsed time difference between where you currently are in the program and normal live TV see figure 11 Figure 11 To cancel Live Pause and resume normal live TV viewing press the GO button X HD HIER E While you are watching in Live Pause mode you re able to B Pause rewind
56. in D DCE RJ 45 IEEE 802 3 myXstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS MyStar HD has a series of lights at the bottom of the front panel The lights are a handy indication of what feature you might be using with MyStar HD like pause rewind or play Your MyStar remote control will work perfectly with MyStar HD and will allow you to use all of the features with ease A X HD ARA ANI T CONTENTS MyStar HD back panel Connecting MyStar HD i Ld MYSTAR WHAT S Bi This diagram is designed to help you if you need to temporarily disconnect MyStar HD or connect it to other IT ALL ABOUT equipment such as an audio system Note To obtain the best audio and video quality AUSTAR recommends you connect MyStar HD to a HDTV using the HDMI connection If this connection is not available on your HDTV the next best option is to use the component YOUR MYSTAR cable connections REMOTE CONTROL HOW TO FIND OUT WHAT S ON v 4 THOMSON Telecom A Ltd ustralia Pty Lt RS 232 S VIDEO DST8040AUS T600 WARNING DANGER HIGH VOLTAGE DO NOT OPEN hori renders ty invalid moisture N10406 ARN SAI TE EA 20271 F i To avoi c shock disconnect the power cord 100
57. ions and then press o Usey our MB and WP buttons to activate Closed Captions and then press o to confirm your selection on or off Note Closed Captioning is available to MyStar customers by pressing D while watching TV The service can be deactivated by pressing again star AD 8 ddd Parental Control is a valuable service which is important for families with children By setting your 4 digit parental control PIN you can control access to your TV service even when you re not around The feature works by blocking programs recorded or currently showing based on their censorship classifications however it can also be used to protect all BOX OFFICE purchases or to remove Adults Only Select sessions titles from display Note Local Channel programs which are broadcast terrestrially are accessible at all times as they are not PIN protected To set your desired level of Parental Control Launch the Setup menu press the e button on the MyStar remote control Usey our AM and E d arrows to move the on screen highlighter to Parental Control and then press o see figure 41 Highlight Classifications and press Qo see figure 42 Then enter your 4 digit PIN using the number buttons on the MyStar remote control you will always start with 1234 until you have chosen your own Parental Control PIN For more details on changing your PIN see page 51 ACTIVE SETUP ACTIVE aa S E gem 4 i 2 An Ed allation 4 m
58. l Control and how to use your PIN see page 49 Service Unavailable or The channel number you have selected is not currently active or is not transmitting any program This may be a channel that is not broadcast 24 hours a day or it may be blocked Try another channel Channel is not currently available myxstar my star op 59 78 CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS CONTENTS You are not allowed to receive this channel as it is not included in your subscription or subscription for this channel has expired This is an optional channel program package For further information call 132 432 MYSTAR WHAT S No Signal displayed briefly IT ALL ABOUT followed by Searching for signal at XXXXX MHz MyStar has not been able to detect an AUSTAR channel or Local Channel signal Try using the RESET button see page 59 before contacting AUSTAR Customer Service on 132 432 YOUR MYSTAR REMOTE CONTROL Troubleshooting The below troubleshooting guide will help you work through any glitches that you may experience Most of the symptoms are applicable to MyStar and MyStar HD we ve noted down if there are any exceptions HOW TO FIND SYMPTOM
59. ll automatically clear and reset the entire system so that you can start again If resetting MyStar or MyStar HD fails to resolve the problem we recommend you re boot by turning the power off at the mains and then back on within a period of one minute This will clear any temporary memory issues MyStar or MyStar HD may be experiencing Note Please be aware that when you press RESET or turn the power off from the mains programs currently recording will stop and scheduled recordings for that period will fail to commence recording On screen error messages If there is an on screen message displayed on your TV which is not shown here please check the Troubleshooting section on page 60 before contacting AUSTAR Customer Service on 132 432 MESSAGE EXPLANATION Please re insert your MyStar is tuned in to channel but you need to correctly insert your AUSTAR Smartcard to view Smartcard this channel Checking Card MyStar is checking your AUSTAR Smartcard this may take up to 30 seconds Smartcard needs updating There is a problem with your card Double check that it is an AUSTAR Smartcard that it s not and or Please re insert Card damaged and that you have inserted it the correct way around see page 76 for more detail Press select to unlock program This program has a parental lock on it To view the program you must use your PIN to override or change classification For more detailed information on Parenta
60. m Gu Gu Figure 41 Figure 42 ne OTT CLASSIFICATIONS Figure 43 Set your desired level of Parental Control according to the viewer classification by using the AM and WW arrows and then press the button see figure 43 When a program outside of your personalised Parental Control feature is being broadcast on an AUSTAR channel you are tuned into or a recording is selected for playback a Parental Block message automatically appears on your screen in place of that program This can only be unlocked by entering your correct 4 digit Parental Control PIN That particular program will then remain unlocked until it s finished even if you change channels but all other blocked programs will still be locked For example if you have set your censorship classification at MA rated programs only programs of MA or lesser classification ie M PG and G programs can be viewed unless your 4 digit Parental Control PIN is entered When MyStar is put into standby mode the parental lock will be reactivated myxstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS ZE CHANGE PIN dT XE e b d Ye ACTIVE e LET a M 9 ke 2 X Enter new PIN Y L d LAE X H
61. n provides improved sound and picture quality when combined with a high definition television set Your installer will ensure that the optimum picture sound quality is achieved at installation taking into account the type of TV set you have N B Access to HD FTA channels is dependent on the free to air networks providing HD channels in your local region If no HD free to air channels are currently broadcast you will still be able to receive the standard definition equivalent my star my star op 7 78 MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS YOUR MYSTAR REMOTE CONTROL MyStar remote control Below is a quick reference guide to features and services you can access using the MyStar remote control s A H Lies el vam e P a WI gt gt oO Dp C e O on standby Puts MyStar into or out of standby AUSTAR Returns you to the last channel you were watching music Takes you to the AIR application O tv guide Displays your on screen TV Guide planner Displays Planner active Displays the Active menu for AUSTAR s range of interactive services box office To order movies and events from AUSTAR BOX OFFICE setup Displays the Setup menu to change
62. ncy and press o Highlight your preferred Transparency option by using your di and WP arrow buttons There are two options to choose from Transparent Background and Solid Background see figure 35 Press o to confirm your choice A tick will appear next to your preferred option and the background will change straight away p N leet PLANNER TRANSPARENCY Choose your preferred background for Planner Solid Background With this option the Planner is transparent allowing you to view and hear the channel behind il Eja egy CONFIRM m d C pi Es Figure 35 AMARAH Personalise how the TV Guide appears on your screen to best suit the way you like to use it TV GUIDE TV Guide Transparency M Transparent Background Ld Open TV Duden 4 ViewbyTime gt Open TV Guide at M First Channel L Open al which Channel Category X All Channels K GS CONFIRM TE A nipzen Figure 36 Access the TV Guide by pressing the button on your MyStar remote control Press the gt button to access TV Guide Preferences You will then be presented with four options TV Guide Transparency Set your preference for how the TV Guide appears on your TV screen You can continue to view the current program you re watching while you use your TV Guide or you can select the solid option which removes the program and replaces it with a solid background To change the Transparency setting Usethe fl and E 4 arro
63. nd g arrows to highlight MyStar Settings and press Usey our P 7 and p arrows to highlight Record Settings and press te You can now modify the start end times of your Satellite and or Terrestrial i e Local Channel recordings Simply use your fl and E d arrows to highlight either Satellite Start Satellite End or Terrestrial Start Terrestrial End and press Now simply follow the on screen prompts to select a preference see figures 18 and 19 E s E s ACTIVE ACTIVE LE SATELLITE END A scheduled time LE SATELLITE START A program co Z Wi Loo wf 4 X ee efore x CU nuti pel I sf 4 l 4 Add extra recording time Le I e scheduled start ola uw 4 l m U A N A d anad 3 l KAY Figure 18 Figure 19 gt Ss AL A P Si m ir a F 1 L e EN The default setting for Satellite Start Terrestrial Start and Satellite End is At Scheduled Time Terrestrial End has a default setting of 5 minutes Note When recordings are back to back any extra time added to the start or end of the recordings may be ignored in favour of the next recording ARANI SE If you attempt to set a recording for a program which is scheduled to be shown at the same time as two previously set recordings a Recording Clash message will appear see figure 20 The Recording Clash message allows you to see what programs are causing the clash so you c
64. nds will also bring up the HD output resolution menu on your screen The easiest way to set the best resolution for your TV is to select the Auto setting Just scroll up with your arrow buttons and press Choosing the best picture display With MyStar HD and a HD TV you could enjoy a widescreen picture which is a great way to enjoy HD To choose a widescreen view just press the button on your MyStar remote control and you can choose which picture display you prefer While personal preferences vary for all widescreen and most HD TVs the best setting is 16 9 sometimes you will see black bars to the left and right of the picture but the picture will not be distorted and you won t lose any of the picture for widescreen programs my star my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS TECHNICAL HELP Resetting your MyStar or MyStar HD As a first step for any difficulties or unusual symbols on the display panel for MyStar we recommend you reset your set top box B For MyStar press and hold the RESET button for 5 seconds the RESET button is located on the front panel of MyStar see Front Panel on page 63 B For MyStar HD pres and hold the On Standby button for 10 seconds This wi
65. normal live TV viewing mode B Pressthe a or WW arrows to view what s on other channels without changing channels B To see what programs are on in the next 24 hours without changing channels use the 4 and D arrows B Ifyou see a program you want to watch press If the program is on now MyStar will take you to the requested channel if the program is on later MyStar will set a reminder which will notify you when the program is about to start For more information on Reminders see page 18 B lf you see a program you would like to record press the button on the MyStar remote control If the program is on now MyStar will begin recording if the program is on later MyStar will make a booking to record the program when it starts For details on how to set up a recording see page 23 Note The iSearch Banner will disappear from your screen after a few seconds To remove the iSearch Banner before this automatic time out occurs press the GO button myXstar my star ro CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS While the iSearch Banner is displayed on screen you can access more detailed programming information through ihe iBox see figure 7 o foe FRI 6TH 9 06 PM LEN 3 HD
66. ontrol is not functioning properly MyStar or TV may be muted MyStar is currently being enhanced with new software upgrades SUGGESTED REMEDY Use the RESET button on the Front Panel of MyStar see page 63 If reset fails to remedy the problem you may need to adjust the MyStar Time Zone to do this press the setup button use the fl and arrows to move the on screen highlighter to o Installation then o Decoder and then Time Press the power button on the MyStar remote control or on the front of MyStar Use RESET button see page 59 If problem persists contact AUSTAR Customer Service on 132 432 Ensure that the MyStar remote control is pointed directly at MyStar and that nothing is blocking MyStar s display panel Check whether the Remote light in the front panel of MyStar flashes when you press the remote buttons if it does not the remote control batteries may be dead or inserted incorrectly Replace the batteries ensuring that they are inserted correctly and if the problem persists there may be a fault with the remote control or MyStar so contact AUSTAR Customer Service on 132 432 Check that the volume and the mute buttons on your MyStar remote control has no effect on the sound level Double check all cabling is secure and correctly installed Wait until the message light goes out this may take up to 20 minutes if MyStar is being enhanced with new software upgrades myXstar my
67. parency background Set your preference for how the TV Guide and Planner appear on your TV screen The transparent option allows you to continue viewing the current program you re watching while you use your Planner or TV Guide Alternatively ihe solid option removes the program you re viewing from the background With either option you will still hear the channel audio To change your TV Guide background B Access the TV Guide by pressing the button on your MyStar remote control B Press the gt button to access TV Guide Preferences see figure 34 on page 43 B Highlight your preferred Transparency option by using your 4 and arrow buttons There are two options to choose from Transparent Background and Solid Background B Press Q to confirm your choice myAstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS TV Guide Transparency Open TV Guide on 4 Open TV Guide at Open at which Channel Category amp RESET TO DEFAULT CONFIRM Kn Figure 34 To change your Planner background Access Planner by pressing the amp gt button on your MyStar remote control Then press the 4 on your MyStar remote control Use the 4 and b arrow buttons to highlight Transpare
68. ptions STATUS DESCRIPTION Recording Program is currently recording Recorded Program was successfully recorded Part Recorded Program was partially recorded For details on why your program only part recorded press on the MyStar remote control while the program is highlighted in Planner Viewed Program has been part viewed or viewed in total Viewing You are currently watching this program Failed Program failed to record For details on why your program failed to record press e on the MyStar remote control Deleted Program was deleted to make room for new recordings For further details on disk space management refer to page 31 40 78 CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS Icons in Planner are used to communicate the services you may have set up for a program such as Record or Keep through other areas of your AUSTAR TV service see figure 33 BOOKED My Name is Earl The Marvellous Mrs Beeton gt Wife Swap Australia Return of the Rhino The Green Hornet Star Trek Voyager Extreme Makeover Home Edition NRL 2011 Close Encounters Survived Stories of Australians 112 Cmdy 118 Food 120 YOU 616 Wild 219 showhD 165 SCIFI2 PLANNER FRI 6TH 9 06 PM Tue 4
69. r HD back panel 70 Bookmark your playback 35 MyStar HD wiring diagrams 71 Creating a bookmark 35 Your AUSTAR Smartcard 76 Find a bookmark 35 MyStar HD specifications 77 MYSTAR WHAT S Managing and deleting bookmarks 36 Product compliance 78 IT ALL ABOUT YOUR PLANNER 37 Planner 97 Booked programs 37 Ge enel 38 YOUR MYSTAR Keeping a recording 39 REMOTE CONTROL Deleting a recording 39 Planner status descriptions 40 maig N HOW TO FIND PERSONALISING YOUR MYSTAR 42 OUT WHAT S ON Transparency background 42 Planner background 43 Personalise your TV guide 44 Picture display 46 RECORDING HD resolution 47 WITH MYSTAR Closed Captions 48 Parental control 49 Changing your PIN 51 Channel blocking 52 WATCHING YOUR Setting and removing favourite channels 54 RECORDINGS Codes and symbols 55 Security BOX OFFICE purchases 56 Hiding BOX OFFICE Adult movies from display 56 PUTTING THE HD INTO MYSTAR HD 57 YOUR PLANNER Connecting to a standard definition TV 58 Choosing the best resolution for your TV 58 TECHNICAL HELP AND SPECIFICATIONS 59 Resetting your MyStar or MyStar HD 59 PERSONALISING On screen error messages 59 YOUR MYSTAR Troubleshooting 60 MyStar front panel 63 MyStar back panel 64 MyStar wiring diagrams 65 PUTTING THE HD MyStar specifications 68 INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS myxstar my star op REMEMBER SAFETY FIRST Using equipment safely MyStar has been manufactured to meet Australian safety standards
70. refer to page 37 ARANI SE To cancel a recording for a program you are currently watching press the o button To cancel a program that has been booked go in to Planner by pressing the D button go into the BOOKED section highlight the program using the AM E 4 and b arrows and then press ihe C button on the MyStar remote control To cancel a recording in the TV Guide or iSearch Banner access either the TV Guide or iSearch banner highlight the program and then press the o button Programs don t always start and finish exactly as advertised and as the MyStar works purely on times it doesn t recognise when a program has started will finish late To avoid missing the end or start of a program you may want to add a buffer You can do this on a individual program basis or set it as the default for all your recordings though this may increase the number of recording clashes if you do lots of recordings To adjust the start end times press the or amp gt button on the MyStar remote control Simply highlight the program that has been set to record in Planner or the TV Guide using the di E d 4 and arrows and ihen press this will launch the Adjust Record screen Then simply follow the on screen prompts see figure 16 For example if you would like to set a recording and then extend the start and end times of the recording you could highlight the program in the TV Guide press to set the recording and then press again to
71. s PAGE DOWN SBS en HEMOVE BLOCK Figure 46 Access the TV Guide by pressing the button on your MyStar remote control Select the 4 button for Channel Settings This will present a screen showing all the available channels alongside two columns Favourite and Block see figure 46 Use the AM and X arrows to highlight the channel you wish to unblock it will have a padlock icon next to it Press the b arrow to highlight the Block column and then press o to confirm your selection to unblock the channel You will need to enter your AUSTAR PIN Once the PIN is entered the padlock icon will be removed and the channel will be unblocked 8 DIER Codes and symbols The codes and symbols featured on programs you receive through your MyStar provide particular information about those programs and will help you to quickly spot available features SYMBOLS EXPLANATIONS pa M MA R Program classification symbol Program is available in widescreen format Closed Captions are available for this program Dolby Digital or Surround Sound available for this program if your TV is equipped with Dolby Digital capabilities CLASSIFICATION CODES P Pre School Children C Primary School Children G General Exhibition PG Parental Guidance recommended for persons under 15 yrs M Recommended for mature audiences 15 yrs and over MA Mature accompany for persons under 15 yrs AV Adult audience strong violence restricted to p
72. st go to tvguide austar com au select your show from our Online TV Guide click record and it ll be ready and waiting for you in your Planner at home OR Record your favourite shows using our iPhone and Android apps You can set your Mystar to record directly from BUR your phone and even series link it Both apps are FREE to download from the Egger or b Google play mr 0m TV GUIDE WED 18TH 11 31 AM a 118 Food Come Dine with Me Ace of Cakes 12 00em Jamie s 30 Minute Meals Ga A Caulitiower Macar T macaroni chicory id with insane dressing follo Barefoot Contessa Fresh Good Chef Bad Chef The Cook amp the Chef em EN wu 118 LifeStyle Food WED 18TH 11 21 AM ST ee A d L g Wa Ny 4 B K AN BA Ace of Cakes Jamie s 30 Minute Meals N SET REMINDER ADJUST Q wo A Q CANCEL K Uu NW a Everyday Gourmet with Justine Schofield cht R Re 24 HRS k stance nro G ADJUST RECORD SERIES LINK SET REMINDER Ah Figure 14 Figure 15 Highlight the program you would like to record using the ffl WP 4 and arrows on the MyStar remote control to move through the grid isearch banner Then press the button on the MyStar remote control A record symbol 0 will appear next to the program title within the TV Guide Planner and iSearch Banner and MyStar will add the program to your Planner All recorded or booked programs can be managed through your Planner for further details on Planner
73. the AM and K d arrows to highlight the Open at which Channel Category setting and use the q and arrows to choose your preferred genre or category YOUR PLANNER Once you have personalised how you would like to view your TV Guide press to confirm all your TV Guide preferences To reset your preferences back to the default setting simply press the D button PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS myxstar my star op MyStar enables you to adjust the way your program is displayed on your TV screen be W EN m a ACTIVE e ACTIVE SETUP SE Cp SCREEN SIZE Figure 37 Figure 38 To adjust your Picture Display Launch the Setup menu press the e button on the MyStar remote control Usey our AM and X arrows to move the on screen highlighter to Picture Display and then press the button see figure 37 Then select the Screen size option by pressing the o button Usey our AM and E buttons to select your preferred picture display and then press the o button to confirm your selection see figure 38 Note You can modify your picture display while watching normal TV by simply pressing the gt coloured button on the MyStar remote control AMARAH MyStar HD can provide a superior picture and sound quality particularly when combined with a HD TV You can easily change the resolution of the picture you see on screen Press the e button on your remote
74. ws to highlight the TV Guide Transparency option and use the 4 and b arrows to select your preferred setting For more information refer to section Transparency Background on page 42 8 DIER CONTENTS Open TV Guide On Preference You can set the screen you d like to view when you open the TV Guide Select either View by Time View by Channel or Main Menu default setting MYSTAR WHAT S To set your preferred screen IT ALL ABOUT B Usethe a and aw arrow to highlight the Open TV Guide on option and use the 4 and D arrows to choose your preferred setting YOUR MYSTAR REMOTE CONTROL Open TV Guide at Preference You can choose the channel you want to view when you first open the TV Guide There are two options The First Channel option allows you to watch the first channel in your channel listing The HOW TO FIND Current Channel lets you view the channel you are currently watching OUT WHAT S ON To select one of these viewing preferences B Usethe MB and E d arrows to highlight the Open TV Guide a setting and use the 4 and arrows to select your preferred option RECORDING WITH MYSTAR Open at which Channel Category Preference You can select the genre of channels that you want to view when you first open the TV Guide You can view channels WATCHING YOUR by HD channels Entertainment Sport etc The default option is All Channels RECORDINGS To select your preferred channel category B Use
75. y AUSTAR channels It s also important to note that your AUSTAR smartcard will not work in any other set top box AUSTAR or otherwise For this reason you must not remove your AUSTAR Smartcard unless instructed to do so by an AUSTAR representative A wstRTTHISSIDEUP A naman i a T T x T zi AUSTAR my star my star op KON 76 78 CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE CONTROL HOW TO FIND OUT WHAT S ON RECORDING WITH MYSTAR WATCHING YOUR RECORDINGS YOUR PLANNER PERSONALISING YOUR MYSTAR PUTTING THE HD INTO MYSTAR HD TECHNICAL HELP amp SPECIFICATIONS MyStar HD specifications GENERAL Operating voltage Power consumption Weight Dimensions W x H x DJ UHF modulator Operating temperature range Storage temperature range Hard Disk capacity CONNECTIONS Mains input LNB IN 1 LNB IN 2 Terrestrial S Video Out Aerial In RF Out CVBS AUDIO R L YPRPB SPDIF Electrical Optical HDMI USB 2 0 RS 232 Ethernet 100 240 VAC 50W max 2 5kg NET 391x 65x 289 mm NA 10 45 C 25 70 C 320GB IEC 83 IEC 60169 24 IEC 60169 24 IEC 60169 2 female EN 60933 5 IEC 60169 2 female IEC 60169 2 male RCA female IEC 60268 11 RCA IEC 60958 IEC 60958 EIAJ CP 1201 CTS1 2a USB 2 0 9 pin D DCE RJ 45 IEEE 802 3 myxstar my star op CONTENTS MYSTAR WHAT S IT ALL ABOUT YOUR MYSTAR REMOTE C

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