INSTALLATION AND USER MANUAL
Contents
1. due to possible erosion of soil under the plinth or such risk l CONCRETE BASE OR Froomm S R uee p a N SIESMIC RESTRAINT m Some building codes require Seismic Restraint of storage water heaters to be adequately supported against earthquake forces You should consider restraining the tank to a wall with Stainless Steel bands FILLING Fill the Water Tank by opening all hot water taps and opening the cold water inlet to allow air in the system to be expelled Close each hot water tap as the flow becomes free of air check all pipes for any signs of leaks Power should not be turned on until the Water Tank is completely filled with water HOT outlet Pressure amp Temperature EXAMPLE OF TYPICAL MAINS PRESSURE HOT WATER SYSTEM INSTALLATION a m m o Please note your plumbing may vary from this diagram we recommend discussing your requirements with your i Relief Valve 850kPa plumber prior to installation d i e supplied with oOo o d a ii Solarstream 60 C hot water to HOT a qi kitchen amp laundry It is recommended that hot water outlet pipes are fully Tempering Valve 50 C tempered water een mg to bathroom Ring main return port Only on model SSAD327 1200mm minimun distance Beo Pressure Limiting amp Stop Valve with filter or similar valve arrangement Set at 500kPa S non return If needed Cold Water Expansion Valve 700kPa Filter Stainer is recommended bal2. and kitchen area to reduce D Cold water inlet 186 mm 168 mm Laat ae Dry weight DARD 62 Kg 2 Minimise the distance between Water Tank Inlet water pressure 500 kPa 500 kPa and Heat Pump unit for efficiency Water connections 20mm 3 4 BSP 3 Position the Heat Pump unit to maximise P amp T Valve supplied 850kPa any sun ambient warm or reflected heat from wall or building COMMERCIAL INSTALLATIONS Solarstream units can be single units or coupled together in many combinations from 3 to 6 units for energy efficient light commercial installations Typical Commercial Examples Are Gymnasiums Fitness Centres Health Spas Aged Care Facilities Medical Centres Hair Salons Kindergartens Day Care Centres Play Centres Hostels Backpackers Motels Complexes Caravan Parks Manufacturing Facilities Commercial Buildings Bars Restaurants i Hot Water pipes must be full SUID OI Heat Purp Unis hot water manifold insulated C e heat ibe pressure and temperature relief valves Hot Water eg Pe 4 os LB mw tempering valve tempered l Return Water circuits l l l i I I DX L m drain i e Im Refrigerant lines cold water manifold O OA OA e l EQUAL PRESSURE MANIFOLD DESIGN SECTION 1 PLUMBING INSTALLATION A licensed plumber should install the Solarstream It is the installers responsibility to comply with all AS NZ Standards Building Co
3. heat pump lid for maintenance Fig B Thermostat Connection Thermostat Connection onto terminals 1 amp 2 Earth to Earth lug Push on connectors Earth to Earth lug Thermostat cable inserted and secured under cable clamp HEAT PUMP WIRING DIAGRAM Water Tank Earth with thermostat connection cables Power supply WWT Water Tank Thermostat MRT Manual Reset Thermostat CC Compressor Capacitor p ma A a CST Capillary Solenoid Thermostat Fig A Heat Pump Connection NOTE WATERPROOF SOCKET OUTLETS DT Defrost Thermostat Reversing Valve Use only a high quality IP53 rated weather protected switched socket outlet Fan Motor 17 Capacitor FM FM Fan Motor Coil CS Capillary Soleniod coil ers SECTION 5 TROUBLE SHOOTING INSTALLERS AND SYSTEM CHECKS Commissioning Heat Pump unit is securely fastened to prevent tipping over Water Tank is totally secure and cannot tip over Water Tank is plumbed correctly bled of air and full of water Pressure and temperature relief valve is working Perform a manual release test Refrigerant lines are mechanically protected against possible impact or damage All refrigerant gas lines are free of any kinks or twists All couplers and flare nuts are tight with no gas leaks Perform soapy water test All Tank and Heat Pump covers are back in place and tight Condensate water spilling from the Heat Pump outdoor unit will not cause a
4. Siddons SOLARSTREAM INSTALLA MON AND USER MANUAL INSTALLERS Please read these instructions carefully before undertaking the installation of a Siddons Solarstream Heat Pump Water Heater Models Domestic 264SSBD 327SSAD Commercial 327SSAC 3 AC4 AC5 AC6 www siddonssolarstream com Version 2 2 04 10 SPECIFICATIONS HEAT PUMP SPECIFICATIONS 230 240 V ac 50 Hz 1 38 Kw Supplied with 3 pin 10 amp Plug Weight 39 kg Sound level 53dBA Operational temp range 5 45 C Diameter of airflow outlet 400mm Refrigerant R417A Heating capacity 20 C 100L hr Size L 795mm W 255mm H 540mm INSTALLATION RECOMMENDATIONS Whilst there is no specific need for any external weather protection for the Solarstream Heat Pump Water Heater if shelter is available such as an overhanging eave it is a good idea to use it The Heat Pump unit is designed to be installed outside In cold conditions it will produce a lot of condensate water from the evaporator This needs to drain away with out causing any damage to the surrounding building or CYLINDER SPECIFICATIONS material 327SSAD 264SSBD Capacity 327 Litres 264 Litres The location of the tank and Heat Pump is A Height ioed 1620 mm flexible Good design considerations should be given to B Diameter 580 mm 580 mm Positi h 7 o CHo adroid 1491 mm 1136 mm Position the water an In close proximity to bathroom
5. alves Step 4 Open the two refrigerant gas flow valves at the base of the heat pump using a 5mm hex key Turn the large valve approx 6 turns anti clockwise amp the smaller valve approx 2 5 turns anti clockwise Note We recommend using soapy water on the couplers and flare fittings to check gas leaks Note A Step 5 Replace the cover caps on the refrigerant valves and refit the plastic side cover to 3 the Heat Pump unit Open the refrigerant gas valves only once you have checked the connections are all made correctly and are tight SECTION 4 ELECTRICAL INSTALLATION CONNECTING THE ELECTRICAL SYSTEMS The Solarstream is designed for single phase 230 240 V A C 50 Hz supply max load 1400 watt Australian Standard AS NZ 3000 or AS NZ 3006 Wiring Code and local supply authority regulations apply The Heat Pump should be plugged into standard day rate power points or alternatively arrangements may be made with an electrician to have the power lead directly wired into an off peak supply at the main circuit board Allow for a 10 amp power supply with circuit breaker Zhe So arstream does not have an electrical booster element The Solarstream is supplied with a thermostat on the side of the Water Tank behind the upper cover to regulate the water temperature and a manual reset over temperature safety cut out located on the side of the Heat Pump to protect the Heat Pump these devices regulate the water temperature Under no circu
6. des and Trade Codes of Practice for compliant installations of domestic hot water heaters In Australia your plumber should also hold a Restricted Split System Air Conditioning Installation and Decommissioning License Certificate Il course under the Australian Refrigeration Council s code RSSO3 covering air conditioning and heat pump split systems WATER TANK INSTALLATION As the Solarstream does not require a sacrificial anode the headroom above the cylinder only needs to accommodate convenient installation rather than the one metre or more required to remove replace the anode Therefore the Solarstream water tank can be comfortably installed inside or outside of your house in a tight space with little headroom although the Heat Pump unit should be installed outside It is best to install the Water Tank close to the outlet that has the greatest usage of hot water such as the laundry or bathroom Ensure adequate access for service to the Thermostat and Pressure and Temperature P amp T relief valve Ensure the specification label is visible Installation must comply with Australian Standard AS NZS 3500 4 and any local authority regulations OUTDOOR For outdoor external installations a plinth or concrete base pad is recommended in accordance with Australian Standard AS NZS3500 4 to properly support the Solarstream water tank such that the water tank is assured of remaining in a vertical position throughout its usable life and not lean over
7. e indicated period from the date of the original purchase Should a part of the complete Water Tank component be replaced during this period only the balance of the original warranty will continue to remain effective Proof of purchase will be required The Solarstream Water Heater is used for its intended purpose Should this system be installed in a regional location where regular flushing is required due to sediment build up then the drain cock for flushing must be fitted at the time of installation If in doubt consult your plumber Regarding a site investigation where the Solarstream is installed more than 50 kilometres from an Authorised Dealer the cost of travelling may be charged to the owner Siddons Solarstream Pty Ltd is excluded to the extent allowable by law from responsibility for any consequential loss including injury to persons injury to property economic loss pain and suffering or legal or other damages flowing from any manufacturing fault defect The Heat Pump should operate in weather conditions within the range of 5 C cold weather temperature and 45 C hot weather temperature Operation outside of this range may void warranty cover on Heat Pump components including compressor and labour EXCLUSIONS The following warranty exclusions may cause the Solarstream warranty to become void and which may incur a service charge and cost for parts should this become necessary Where service is required to reconnect the operati
8. ing the timber It is not possible to fit the line couplers through a hole less than 90mm diameter 1600 mm 1600 mm Allow 200 mm Allow 200 mm at Heat Pump end at tank end Ne as Standard unit with 2mirs of refrigerant lines Refrigerant lines run underground must be enclosed in a 100mm PVC pipe An extension kit should be used and run through the pipes prior to Installation It is very difficult to get the refrigerant lines through ducting and bends after installation SECTION 3 HEAT PUMP TO TANK CONNECTIONS CONNECTING THE REFRIGERANT LINES TO THE WATER TANK Step 1 Carefully unwind the copper refrigeration pipes on the heat pump take care to avoid kinking the pipes The pipes are quite hard copper and will kink if care is not taken to carefully mould or form the curve required If a tight bend to the right is required in the refrigeration lines cut back the insulation and use a soft copper tube bender to form the bend The insulation must be taped back in place once the bend is made Step 2 Remove the lower cover on the tank find the two male refrigeration pipe couplers you may need to gently pull them out from the tank if you find them difficult to access Step 3 Important Feed the couplers and refrigerant lines through the holes in the cover plate to align with the respective couplers on the tank You cannot undo the couplers later if you forget this step Step 4 Carefully alig
9. l valve Notes 327SSAD model has a ring main return port just above mid tank This should be blocked off with a 3 4 BSP plug Water control valves are not supplied with the Solarstream unit A drain must be included to allow full and complete draining of the Water Tank drain insulated with weather proof insulation such as Armaflex The hot water outlet pipe should be angled down at about 15 minimum for the first 250mm after exiting from the Water Tank outlet This will create a heat trap that will avoid any thermal siphoning from the Water Tank COLD inlet safe tray amp drain SECTION 2 HEAT PUMP INSTALLATION Clear space clearance around outdoor unit e Locate the heat pump away from combustible material e Inlet 200mm clear air e Outlet 1000mm clear air ae INSTALLATIONS REQUIRING EXTENSION LINES Installation limitations height and distance Heat Pump Unit can be installed on first floor roof Max of 5 mtr from base of Cylinder 5 mtrs max mm _ Heat Pump Unit can be installed up to 8 mtr from cylinder Max length of pre charged interconnecting pipes is 9 mtrs Standard unit has 2 mtrs of refrigerant line connected to the Heat Pump unit Considering bends and connections this allows the Heat Pump unit and Water Tank to be installed to a distance apart as shown Drwg A This is intended as a guide only Many installations will
10. mstances should the Solarstream be operated without both of these devices being in circuit The wiring loom connection between the Heat Pump and the Water Tank is standard 3 metres in length designed for 230 240 volt ac power Fit the wiring loom through the cable hole in top inspection cover on the Water Tank and secure with the conduit gland It is a 1 5 mm cable protected in UV resistant flexible conduit and lock nut Ensure the conduit gland is tight so cable cannot pull out Heat Pump connection Connect the screw down spade lugs to the heat pump thermostat connection terminal and the earth wire to the earth lug as in Fig A below Water Tank connection Connect the push on connectors to the tank thermostat and the earth wire to the earth lug as in Fig B below tis recommended that cable ties be used to tie the wiring loom to the refrigerant lines Where refrigerant line extension kits are used refer page 4 these kits are supplied with matching extension thermostat wiring looms Never attempt to join or extend a Solarstream wiring loom Do not connect the thermostat directly to an external power outlet The power source must be derived from the Heat Pump via the wiring loom Replacement of the wiring loom should be undertaken only by a qualified electrician or authorised Solarstream service technician A wiring diagram is located inside the plastic side cover of the heat pump a detailed wiring diagram is located under
11. n the male amp female couplers before tightening misalignment can cause rupture or displacement of the internal O Ring seal causing refrigerant leakage amp defective performance Use some mineral oil on the threads and rubber O Ring and ensure the coupling nuts are fully tightened using two spanners one on each half of the coupling then draw the coupling halves together tightly please note you will feel some resistance when the metal diaphragms are punctured to facilitate refrigerant flow keep tightening until you feel the O Ring seal fully seated otherwise gas will leak under the high operating pressures Note There should be little or no thread showing on the connectors when the couplers are fully tightened Step 5 Refit the lower cover plate and tighten the 4 Stainless Steel screws CONNECTING THE HEAT PUMP UNIT O Side Cover A Step 1 Remove the side cover A by removing screw B Pull the cover out slightly at the bottom and push the cover e i Screw B 4 NT downwards a few millimetres to release tabs Note A Check flare fittings are tight before opening Step 2 Check that the flare fittings Note A on the line valves connectors are still very tight to ensure no gas leakage here If they ae ore Merritt itt Lt Osean LL Do are loose the line may have leaked gas and could need service Step 3 Remove the cover caps on the refrigerant gas v
12. ny problems 240V Power is connected and switched on at the socket outlet Unit is electrically earthed copper pipe work is earth bonded NNANNANANANRARARAN Thermostat is connected 230 240 V between neutral and terminal 1 power to thermostat 230 240 V between neutral and terminal 2 power return from thermostat v Refrigerant gas valves open on Heat Pump unit v Check the Heat Pump continues to run for at least 20 minutes on first start up T Warm water should be evident at hot taps in about 60 minutes LOSS OF HOT WATER Check firstly that the Heat Pump is connected to an electrical outlet and that power is available at the outlet by testing it with another electrical product If the Heat Pump is connected to the controlled water heater wiring then your electricity supplier may have the hot water supply switched off due to high demand or power load scheduling You can check by calling your electricity retailer WATER IS WARM BUT NOT HOT Recheck hot water in several hours it may just have been heavy usage or a cool ambient temperature which has affected hot water recovery performance The Solarstream seems to be operating for too long each day up to 4 hours at times under normal domestic family use It is likely that your refrigerant levels are too low you may even have a slow gas leak You will need to contact a Refrigeration Mechanic and ask them to check for gas leakage and re gas your unit The gas charge in the whole Solars
13. on of the Solarstream due to problems related with abnormal water supply such as high water pressure faulty plumbing and or electrical wiring or major variations in electricity supply Where the system fails due to misuse accidental damage flood acts of God incorrect installation or unlicensed service repair work attempts Where water stored in the water tank is mineralised from sources such as a spring dam bore river or other natural ground sources and exceeds our minimum mineral content criteria set out in Heavy Mineralised Water page 6 Where there are claims for damage to wall foundations outside furnishings inside rooves or other losses directly or indirectly due to leakage of water from the Solarstream tank or outdoor HP unit Where damage or breakage is not covered by this warranty and should be added separately to your general household insurance policy Where benefits conferred by this warranty are additional to other rights and remedies in respect of the product which the purchaser has under local Trade Practices Laws Register your Purchase of Siddons Solarstream on line EAA l CLAE AUA We suggest you register your Solarstream via our web site to ensure we have all of your details required for prompt and efficient service should you ever have a problem
14. require the Heat Pump outdoor unit and the Water Tank to be positioned further apart than the standard unit configuration allows In these installations an extension line kit needs to be used Extension line kit 1 5 mtr order code 150SSBX 3 0 mtr order code 300SSBX 5 0 mtr order code 500SSBX 7 0 mtr order code 700SSBX These extension line kits come fully insulated pre charged and include the longer thermostat cable e g a 300SSBX has a 6 mtr thermostat cable to replace the standard 3 mtr Thermostat cable 1 metre longer than the refrigerant lines MAXIMUM DISTANCE APART The maximum length of refrigerant line to be connected to the Heat Pump is 9 metres E g 2 metre standard 7 metre extension total 9 metres max Drwg A TANK TO LEFT TANK TO RIGHT 1600 mm Hot water refrigerant lines from Heat Pump Unit storage tank storage tank REFRIGERANT LINES IN DUCTS WALLS OR SURFACE MOUNTED In most installations the refrigerant lines will be surface mounted They should always be protected in PVC surface trunking designed specifically for air conditioning systems lf the refrigerant lines are to be installed in a wall cavity or through timber framing they need to be installed by TANK to Left of Heat Pump TANK to Right of Heat Pump Distance from Heat Pump to Water tank allowing for connections to water tank if Heat Pump and Water Tank are on the same level notch
15. tream system should be 1 5kg of R417A refrigerant 1 34 kg Heat Pump 130 g Water Tank 30 g 2 mtr pair of Refrigerant Lines R417A is a special high performance ozone friendly gas HEAVILY MINERALISED WATER Where a Solarstream is connected to a water supply from unfiltered or highly mineralised water sources such as a spring dam bore river or other natural ground sources we require that the water be tested Where water stored in the Water Tank exceeds the following characteristics an issue with corrosion may occur and void the water tank warranty Total dissolved solids 600 mg litre or parts per million Total hardness 200 mg litre or parts per million Chloride 250 mg litre or parts per million Magnesium 10 mg litre or parts per million Sodium 150 mg litre or parts per million Electrical Conductivity 850 uS cm micro siemens per centimetre pH Min 6 5 and Max 8 5 MAINTENANCE For optimal long term performance we recommend that you periodically check the fin coils of the evaporator and remove any material deposits restricting air flow with a brush or high pressure garden hose Annually we recommend operating the Pressure and Temperature relief valve located at the top of the tank near the hot water outlet by gently raising and lowering the lever We recommend that you check with your plumber whether you need to drain and flush your tank periodically to remove possible sediment build up inside the tank depending on your local
16. water quality If so follow the plumber s instructions 6 SECTION 6 WARRANTY INFORMATION WARRANTY COVER PERIOD The components of the Solarstream Heat Pump Water Heater are covered under warranty for the following periods from the date of despatch from Siddons Solarstream Pty Ltd 10 years warranty on the Water Tank in domestic applications 5 years in commercial applications 4 years warranty on the Heat Pump compressor in domestic applications 2 years in commercial applications 3 years warranty on other parts of the Heat Pump in domestic applications 2 years in commercial applications 1 year warranty on the Thermostat and P amp T relief valve in domestic and commercial applications Labour on all warranty claims is covered for the first year with a travel allowance for servicing of all warranty claims limited to two hours maximum time only CONDITIONS The Solarstream is installed by a licensed plumber or authorised technician in accordance with the installation instructions All relevant statutory requirements applicable to the installation address are observed The Solarstream Water Tank must be operated and maintained in accordance with instructions supplied in this manual The warranty only applies to the Solarstream product and does not apply to any additional modifications not specifically endorsed by Siddons Solarstream Pty Ltd nor any electrical or plumbing parts supplied by the installer The system is covered for th
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