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1. Internet Explorer Ping Til eX af http mail company comfexpres Read mail New mail B jsmith company com new folder subscribe shared folders G INBOX new subfolder access rights Private new subfolder rename move delete access rights Work new subfolder rename move delete access rights amp Contacts a new subfolder access rights Private Cont mew subfolder rename move delete access rights Figure 3 10 Folder Administration New folder New subfolder Click the link to create a new folder The new item will be a subfolder of the folder to which the link belongs Rename The rename link opens a dialog where the folder s name can be changed available only for user defined folders Default folders cannot be renamed Move The move link can be clicked to move the folder within the folder tree Delete Use this link to delete the folder Subscribe shared folders This option is available only for root folders Click on the link to open a dialog where a shared folder can be subscribed Sharing of folders is described in chap ter 1 10 5 Access rights To share the folder with other users or to remove access rights click on the access rights link Sharing and subscription of folders is described in chapter 1 10 5 175 Chapter 3 Kerio WebMail on mobile devices 3 5 User settings Kerio WebMail Mini for mobile devices allows change
2. Additional Address Books Connect to an address book to find and verify e mail addresses and other information lt Back Cancel Figure 5 29 A new account directory dialog box directory type selection 257 Chapter 5 Kerio Outlook Connector Click on Next 3 The third dialog allows specification of basic data which can be used for connection to a corresponding LDAP database see figure 5 30 E mail Accounts xi Directory Service LDAP Settings You can enter the required settings to access information in a directory service Server Information Type the name of the directory server your Internet service provider or system administrator has given you Server Name inail company com Logon Information IV This server requires me to log on User Name jsmith company com Password iao I Log on using Secure Password Authentication SPA More Settings lt Back Cancel Figure 5 30 A new account directory dialog box setting of directory service Server information DNS name e g mail company com or IP address e g of the host that Kerio MailServer is running on Logon information This data is used by users to log into the LDAP server equal to the name and password for user login to mailboxes The LDAP server in Kerio MailServer does not support anonymous logins the user login is always required 4 Click on More Settings see figure 5 30 to open more options for
3. There are three fields for specifying the original password as well as the new one The new password must be entered twice in order to eliminate typing errors If the password contains special national characters users of some mail clients will not be able to log in to Kerio MailServer It is therefore recommend to use only non diacritic characters for passwords About The About section contains information about current version of Kerio MailServer the product trademark and a hyperlink to official web site of Kerio Technologies 2 6 Quota In Kerio MailServer it is possible to set a quota for each email account that defines limits for number of messages and mailbox capacity disc space Quota in Kerio WebMail Mini can be viewed at the page which is opened upon clicking on the root folder It informs users about free capacity of their mailboxes When the quota is reached the user will receive a warning message including recommendation on deleting some messages If the user ignores this warning other mail will not be delivered to the mailbox since no more capacity is left jsmith company com v OK Quota Disc space 16 Message count 2 _ Quota 20 0 MB Quota 1 000 Used 3 1 MB Used 18 Figure 2 19 User mailbox quota 164 Chapter 3 Kerio WebMail on mobile devices The Kerio WebMail interface can also be run in browsers for mobile devices PDA and Smartphone devices Kerio WebMail automatic
4. be displayed under the rules list Your changes are not saved After the rules are set save the action with the Save and close button 1 12 2 Creating or changing a rule Click the New or Modify buttons to open a dialog window where you can define a rule This window is divided into four parts 1 Condition that the message must meet 2 Action that will be performed 3 Rule description a text description that allows modification of some details 4 Name of the rule a name that will be displayed in the rule list Conditions The rule will be used if the selected conditions are met The logical relationships and i e all conditions must be met or at least one of the conditions must be met can be used in conditions Selected conditions are displayed in the third section of the dialog window where you can specify the requested values and change the type of logical conjunction Example Create the following condition If the senders address is admin ourcompany com or the message subject contains the word Warning 3 Rule description click on an underlined value to edit it Where the From address contains admin company com and Where the subject contains Warning then Move it to folder INBOX Work Figure 1 133 Rule Description 1 Select the Where the From address is condition 2 In the third section click the Contains link this will open another dialog window where you can specify the addre
5. Dismiss all Dismiss Close Hit the Remind me later button to be reminded in 10 minutes X Remind me later Figure 1 67 Reminder Click the Dismiss all Dismiss buttons to cancel the selected reminder or all re minders The dismissed reminder will not be displayed any more unless it relates to a repeated event Warning 1 The reminder window is active only when Kerio WebMail is running 2 Alerts are displayed only if reminders are set in the default personal Calendar and Tasks folders default folders which are created with each user account Reminding alerts are not displayed for custom calendar and task folders Show time as In this item users can select the state of the user during the time of the event Three status modes are available free tentative busy and out of office Selecting the state is useful e g when the Free Busy server is used for scheduling and communication for more details on this topic see chapter 1 7 7 Private The Private option allows hiding of the event in case the calendar is shared with other users Events set as private cannot be viewed by other users for details see chapter 1 7 4 Comment To any event it is possible to add a comment referring to various issues such as event details or lists of items related to the event 76 1 7 Calendar Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connec
6. Notes e If anew contact event task or another item is created through the pop up context menu see figure 1 16 these items are added automatically in the default folders Contacts Calendar Tasks Default folders are folders included in Kerio WebMail by the moment where the particular account is created such as Inbox and they cannot be removed 20 1 3 The Kerio WebMail environment Open Print Reply Reply all Forward Forward as attachment Edit as new Mark as unread Mark as spam Add sender to spam whitelist Move or copy Delete Add sender to the address book View source Figure 1 15 Context menu for email KerioMeiiServer6 INBOX amp Settings v Folders e Newmal 7 Reply 7 Forward Search Clear B dpeterson company com a TEs L Mailing lists C Personal 0 John Smith H C Work amp gt John Smith gt Calendar New mail John Wayne amp z Contacts New contact Deleted Items New distribution list C Drafts New event C Junk E mail sek ee E Notes lew note C Sent Items Settings Mf Tasks 4 LA Public folders Figure 1 16 The pop up menu for creation of a new item message contact event etc e On Apple Macintosh computers click the mouse button and hold the Ctrl key to simulate the right mouse button behavior On the standard two button mouse the right mouse button shows the context menu 21 Chapter 1 Kerio We
7. Figure 1 72 Setting an attendee s status GA Send F Save and close amp Recurrence General Invite attendees Attendees invited to this event Attendee lt E mail gt x B Bohn Smith lt jsmith company com gt amp dpeterson company com ats John Wayne lt jwayne company com gt bA amp 5ALES lt SALeS company com gt _ Inotebook company cam ol boardroom company com Figure 1 73 Sending an email message to an attendee Scheduling of meetings As denoted right at the start of this chapter a special tool is provided for time schedul ing It is known as Free Busy server and it might simplify creation of meetings Thanks to the Free Busy feature it is easy to find out whether users invited to the meeting are free or busy in the time scheduled by comparing the meeting date and time calendars of these users It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature help us avoid many phone calls and emails that we would otherwise make or send 83 Chapter 1 Kerio WebMail Free Busy server exploits information on user s free time from the calendar of the par ticular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy information is displayed in the event s edit window on the Attendees tab in the section addressing
8. Match type contains a The contains match typ ot contain Cancel_ does not match ance Figure 5 22 Rule Condition Options Note If more than one condition is defined an appropriate logical operator must be used and both conditions must be met or at least one of the conditions must be met Example You intend to create a rule that would drop all messages incoming from the spam com domain which often sends undesirable messages spam 1 Select the Where the line From contains condition in the first dialog section 2 Select the Discard the message option in the second section 3 Select the contains option in the third section and specify the domain name Spam com 4 Enter a name for the rule i e Drop all messages from the spam com domain 5 6 2 Out of office A special rule for automatic replies can be set on the Out Of Office tab in Tools gt Options This rule can be used when a user is not available in the office for a certain time Enable the rule and specify the message that will be used as an automatic reply Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are su
9. amp dpeterson company com Reader Back Figure 2 5 Removing access rights for a folder 2 2 Toolbar The Kerio WebMail Mini toolbar is different for individual folder types Toolbar in email folders KerioMssiiServer6 Read mail New mail Settings Hide folders l Search Advanced Logout Figure 2 6 Toolbar email Read mail Click this link to switch the Kerio WebMail Mini to the INBOX folder New mail Use this option to open the dialog box for message composing for more informa tion see chapter 2 3 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Hide Show folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa 149 Chapter 2 Kerio WebMail Mini Search Mail folders use the field located in the toolbar to search for messages The Subject and From or To fields are searched through in the Sent mail and Drafts folders It is possible to enter only the beginning of the searched string but in such case the search may return too many results Page search Folders including greater amount of items are divided to pages Pages can be searched by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out It is recommended to log out after the work in Kerio WebMail Mini is finished The logout re
10. month yyyy year Time format Selection of the time display for messages and contacts folders New window for reading messages Check the option to read messages in a new window New window for writing messages Check this option to write messages in a new window Compact layout for PDA This option is enabled by default When logging in to WebMail from a mobile device the pages will be optimized to fit to the screen of the device This setting will hide the WebMail logo make the folders list more compact etc Email Delete messages permanently Check this option if you do not want to store deleted messages in Deleted items folder Default sender address The email address from which the messages are sent Should any address be spec ified here the new email message dialog will include a menu where an address can be selected see figure 2 18 Address for replies Address to which replies will be sent the Reply To item 162 2 5 User settings KerioMeiiServer6 Read mail New mail Settings Hide folders Logout Folders add edit Folders Save as Draft _ Attach Contacts B jsmith company com From John Smith lt sales company com gt 7 John Smith lt sales company com gt a INBOX To John Smith lt jsmith company com gt E3 Private Ce PO 83 Contacts 9 83 Private contacts Bcc Pod 4 Deleted Items 3 Subject Offer Figure 2 18 Sender selection Orga
11. 1 29 fok Mobile Sync Schedule Synchronize during Peak times Every 5 minutes h Off peak times Every 60 minutes v Roaming Manually Peak Times Sync outgoing items as they are sent PC server Mobile Schedule Figure 4 16 ActiveSync automatic synchronization settings Peak times Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours 191 Chapter 4 Data synchronization with mobile devices Off peak times Sets the synchronization interval for off peak time usually at night Roaming These settings apply to roaming To decrease the roaming costs to the min imum keep the default settings and use manual synchronization In other words synchronization will be started only when the Sync button is clicked Sync outgoing items as they are sent This option allows immediate synchronization with the server whenever a new message is sent or a new event or contact created Click on Peak Times to open a dialog see figure 4 17 where intervals for peak time can be set AB ActiveSync Til 1 30 fok Peak Times Select the days and times when you receive the most e mail For example during working hours Peak days M TWTF Start Time 08 00 AM n End Time 04 00 PM Peak hours are based on current device time Figure 4 17 ActiveSync synchronization peak times 9 Save the settings by the Ok
12. 1 9 3 Create and edit notes To create a new note click on the New note option on the toolbar A simple yellow window is opened Any text can be written in the note area The text of the first line is automatically used as the note s subject To separate this line from others use Enter The other lines are not displayed in the list J New note Microsoft Internet Explorer Mi EG Call Mr Black tel 603 111222 04 13 2006 03 00 PM O Figure 1 92 Note The note dialog also includes date and time of the creation and a colour pallet which can be used to select a colour for the current note yellow is used by default The note window can be resized The parameters set will be kept for future This means that the window s size and position will be kept for the next time the note is opened When finished save the note by the Close button see figure 1 92 1 9 4 Moving and copying notes Notes can be moved and copied by several methods as follows The Drag amp Drop method Drag amp Drop is a simple method for moving and copying items by using only the mouse 1 Hover a note with the mouse pointer and click on the left mouse button Hold the button and drag the note over the destination folder Release the mouse button Note To copy the selected note s hold the Ctrl key or Alt on Mac OS X 2 Hold down the mouse button and the Ctr key when copying and drag the note to another folder 103 Chapter 1 Kerio
13. For detailed information on notes see chapter 1 9 19 Chapter 1 Kerio WebMail 3 Notes Kerio MailServer 6 2 0 RC1 WebMail Microsoft Internet Explorer File Edit view Favorites Tools Help Q sxx 3 r x a TN JO search Se Favorites O A E oe rel Address fe http localhost default index php z Go Links z KerioMssiiServer6 amp Notes A j Settings Y bl New note i amp is x Q Folders Search Clear lt Page 1 of 1 B dpeterson company com Subject Created a C INBOX 1 Calendar z Contacts Bait in the Pub Artie 04 53 PM Buy milk and bread 04 54 PM Deleted Items Alice has a birthday in Saturday 04 52 PM C Drafts Junk E mail Bl Notes Sent Items Al Tasks w LA Public folders Eltemss fel ad tocalintranet 7 Figure 1 14 Notes The Kerio WebMail pop up menu The Kerio WebMail s pop up context menu opened by right clicking on an object folder message note etc provides a list of actions The pop up menu is always associated with a particular object This implies that right clicking on an email message opens a menu this menu is shown at figure 1 15 which includes options different from the options included the pop up menu associated with the Tasks folder opened by right clicking on Tasks in the folder tree The Kerio WebMail s pop up context menu generally includes the same items as found on toolbars of individual folders
14. General mail Mail composing spam others About Reading pane bottom Default From address support company com ss iti s s S S Special Reply To address ismith company com Organization company ii Signature Regards John Smith Sales Manager http www company com I Display image attachments inline J Display images from other websites IV Mark displayed messages as read IV Confirm marking messages as spam IV Check names automatically Figure 1 118 User settings Mail tab Default sender address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item Organization Name of the company is included in the message as the Organization header Signature The signature added automatically to all sent messages including replies and for warded messages Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed If you are con nected to the Kerio WebMail interface via a slow line e g modem we recommend not to enable this option 124 1 11 Kerio WebMail configuration Display images from the web Each message with HTML body can contain links to images stored on the remote server If this option is enabled the images will be downloaded from the server This way
15. Kerio MailServer includes a proprietary built in LDAP database which can also be used for this purpose It is also possible to use any other LDAP database on other servers if available It is necessary to set properly the address book where contacts will be searched to allow MS Outlook use the LDAP service to access contacts stored in Kerio MailServer Creating an LDAP directory LDAP directories can be added in the Tools Email accounts menu 1 This opens the wizard where email accounts and address books can be created see figure 5 28 Select the Add a new address book option Click on Next 2 The next dialog provides two directory types Select the Internet Directory Service LDAP option see figure 5 29 256 5 8 Address books and contacts E mail Accounts xi This wizard will allow you to change the e mail accounts and directories that Outlook uses E mail Add a new e mail account View or change existing e mail accounts Directory Add a new directory or address book view or change existing directories or address books lt Back Sose Figure 5 28 A new account directory dialog box add a new directory E mail Accounts xi Directory or Address Book Type You can choose the type of directory or address book you d like to add Internet Directory Service LDAP Connect to an LDAP server to find and verify e mail addresses and other information
16. see figure 4 42 Check only those folders that will be synchronized and leave unchecked or uncheck the others Synchronization of email and calendar allows additional settings Select Calendar or E mail and click on Menu In the menu just opened select Settings see figure 4 43 This opens a dialog providing options in accordance with type of item to be syn chronized 209 Chapter 4 Data synchronization with mobile devices Options Choose the data you want to synchronize Calendar E mail Tasks Finish Figure 4 42 ActiveSync folder synchronization settings Options Choose the data you want to synchronize Contacts E mail Tasks 1 Settings Finish Figure 4 43 Folder synchronization settings Menu Calendar Sync Options The Calendar Sync Options dialog see figure 4 35 includes a menu where is can be set how old data will be synchronized Calendar Sync Options abc Yi Synchronize only the past 2 Weeks 4 gt of appointments and all future appointments Figure 4 44 Folder synchronization settings calendar 210 4 5 Windows Mobile 5 0 AKU2 New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you
17. From The address that is displayed to the recipient as the address of the sender To Enter the email address of the recipient in this field It is possible to enter multiple addresses separated by comas Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject A comprehensive summary of the contents Message text is entered in the large field below the message header Note In Kerio WebMail Mini for mobile devices it is not possible to include attachments in messages 3 3 Contact list editing Contact folders in the minimized mode designed for mobile devices include only basic contact lists Each contact item contains full name and email address see figure 3 4 Other information such as telephone numbers is displayed when a particular contact is opened see figure 3 5 To view contact details simply click on the Edit icon in the particular item s line 170 3 3 Contact list editing Internet Explorer Vij 4 X af http mail company com expres v New contact New distribution list ABCDEFGHIIKLMNOPQRSTUYWY 2Z ablack company com Diane Peterson dpeterson company John Smith j
18. Gre xD Figure 11 1 Apple Address Book settings 339 Chapter 11 Apple Address Book Support Name Name of Kerio MailServer is required in this entry Server IP address or DNS name of the server where Kerio MailServer is running Search Base Specify a location of contacts in the LDAP database see above If the entry is not specified all subscribed contact folders will be searched through If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples e cn jsmith company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user e fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the previous one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clients etc e fn public fn ContactRoot only public contact folders will be searched through e fn Contacts cn jsmith company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through e fn PublicContacts fn public fn ContactRoot only the public PublicCon
19. Insert a text which will be later shown in the task list as well as in the Reminder window if the reminder is enabled for the task The text should not be too long and it should be as comprehensive as possible Location Task location Due date Time required for completion of the task Start date The date to start on the task Date completed Date of completion Status Each task goes through several stages during the process of its completion e Not started the task has not been started yet e Waiting for someone else useful in cases where the completion of the task depends on another person other people e Completed the task is completed and 100 is automatically inserted in the Finished field e In Progress the task is being solved It is possible to enter a number specifying what percent of the task has already been completed in the Done field e Deferred the task cannot be completed at the moment e g as there are higher priority tasks It is useful to set Reminder time to avoid the situation that the task is kept in the list uncompleted Priority Using this option the task priority can be defined Tasks with highest priority are marked with a red exclamation mark a low priority task is marked with an arrow Reminder This feature enables users to set a reminder to an upcoming due date The alarm time can be set to a specific day and time The option can be disabled by unchecking the box The remi
20. Out of office Preferences IV Check if Kerio Outlook Connector is a default message store Figure 5 12 The store checking option 238 5 3 Upgrade of the Kerio Outlook Connector This option can be enabled disabled in the Tools Options gt Preferences menu see figure 5 12 5 3 Upgrade of the Kerio Outlook Connector Upgrades of Kerio Outlook Connector are performed automatically If a new version of Kerio Outlook Connector is available the module is updated immediately upon the startup of MS Outlook Warning When the update is completed MS Outlook is restarted automatically The update process and the restart takes up to two minutes The automatic update includes check of versions of Kerio MailServer and the Kerio Out look Connector If versions of the server and the client do not match the user is informed that a different version of Kerio MailServer is installed on the server and that the client should be updated see figure 5 13 Upon confirmation by the YES button the version is upgraded updated immediately or downgraded Kerio Outlook Connector D Kerio Outlook Connector must be updated before you can continue working with Microsoft Outlook If you choose Yes the update will be installed automatically If you don t wish to perform the update now choose No The next time you will try to open Outlook you will be prompted again to install it Would you like to install the update now Figure 5 13 Versio
21. active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also attacked due to browser se curity errors For security reasons it is recommended to leave this option inactive Mark displayed messages as read For better reference new messages which have not been read yet are bold If the Mark displayed messages as read option is enabled new messages are marked as read when opened Read messages in the message list are not displayed bold any more This option is enabled by default If you do not want the messages to be marked as read upon opening clear this option Note Use the pop up menu of a selected message to mark it as read unread Confirm marking messages as spam Use this option to enable disable the confirmation dialog box Automatic checks of address When recognized the address of the recipient is filled out automatically upon en tering after the pointer is moved into other field If there are more addresses that start with the string specified the window with all appropriate addresses is opened The search is performed in all folders set on the Mail composing tab By default the default private and public Contact folders are scanned Message writing Use this tab to set some of the parameters for message sending Compose messages in HTML format This option is checked by default The message text cannot be formatted if the message is not composed in HTML format see
22. h New note Figure 1 47 New contact New distribution list Move or copy The icon can be used to move or copy the contact to another folder for details see section 1 6 6 Print Click the Print button to print the selected contact First the printed page preview appears then the standard Print dialog box is displayed Delete Use this icon to delete the selected contact Contacts can be deleted also by the Delete key in Mac OS X also by Backspace Forward Use this button to forward the selected contact Contacts are forwarded in a special format supported by Kerio WebMail and MS Outlook so that it is possible to move the contact directly to the contact folder Search Clicking on the button opens a dialog where criteria can be defined for search for a contact for details see section 1 6 5 View address cards phone book You can switch between two view modes Contacts can be displayed either as ad dress cards or ordered in a list Users can work with Contacts folders the same way they work with other folders This means these folders can be shared and shared folders can be subscribed Details on sharing and subscription of folders are provided in chapter 1 10 1 6 2 Contacts display The contacts in Kerio WebMail can be displayed in two ways either as individual cards or as a list of contacts Use the menu in the toolbar to set the display mode see pic ture 1 48 54 1 6 Contacts Note For classification by
23. lt iCSstws alain Lowland lt alan lowland eu gt ss siiti s SOS S Jane Houston lt jhouston othercompany com gt eE EeEE Select Add PrP EEDE DP Figure 1 85 Task acceptance rejection Task recurrence Click The dialog where recurrence can be setis opened by the Recurrence icon provided in the upper part of the task edit window J Recurrence Kerio MailServer 6 Microsoft Internet Explorer lel Es Range of recurrence No end date End after fio occurrences End by 05 30 2006 jel Recurrence pattern C daily C Recur every fo day every fi month r weekly Recur every 3 z Tuesday z every 1 month monthly C yearly Remove recurrence OK Cancel Figure 1 86 Task recurrence 97 Chapter 1 Kerio WebMail Recurrence pattern Multiple recurrence patterns are available daily weekly monthly yearly Each of these patterns has different parameters Range of recurrence Set the desired range of recurrence e Noend date no end date is set e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by recurrences happen in the specified time 1 8 4 Private Tasks Private tasks are helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by the folder s owner Private tasks can be created as follows 1 Open
24. makes the text italic e Ctrl U underlines the text List of messages e Ctrl R replies to the message e Ctrl N Command N opens the New mail window e Ctrl M Command M marks message as read e Ctrl U Command U shows the source of the message e Ctrl F Command F opens a new window where the message can be forwarded In Kerio WebMail the following keys can also be used e Home used in list browsing The first page of the current list is opened upon clicking on this Key e End used in list browsing The last page of the current list is opened upon clicking on this key e Page Up used in list browsing The previous page is opened upon clicking on this key e Page Down used in list browsing The next page is opened upon clicking on this key e Enter opens selected item 135 Chapter 1 Kerio WebMail 1 12 Message filtering When a message is delivered to a local user of Kerio MailServer it is stored in the INBOX folder In Kerio WebMail each user can define a set of actions to be performed on all new incoming messages as well as their conditions These actions are called filters and are specified through filtering rules Filtering does not mean merely refusing email messages or sorting them to folders but it includes other actions such as notifications to cellular telephones automatic replies forwarding the message to a different email address etc 1 12 1 List of filt
25. of the copy recipients e Received the date time when the message was received On the day of receipt this column shows only the time data from the next day on the date is displayed as well e Date the day when the message was sent If the message is received on the same day only time data are shown From the next day on the date is displayed as well e Size the size of the message in kilobytes 28 1 5 Email icon Description t fhigh priority messages llow priority messages O Jattachment Y message flag lunread message i read message 1 Junread spam Jread spam amp messages already replied forwarded messages amp levent meeting invitation or a reply to an invitation al task notice informing of the user s participation on a task or a reply to such a notice Table 1 1 Overview of icons used in message lists By default up to 20 messages are listed on one page To change number of messages displayed on a single page use the Settings section in Kerio WebMail see chapter 1 11 1 1 5 3 Message reading New messages are delivered to the Inbox folder by default folders for incoming mes sages can be specified in the rules see chapter 1 12 The unread messages are marked in bold The number of unread messages is indicated in parentheses next to the folder name Double click selected message to open it in a new window or s
26. 53 contacts forwarding 62 261 creating an LDAP directory 256 drag amp drop 60 move or copy 60 new contact 56 Contacts overview 54 contacts private 58 searching in contacts 59 searching via LDAP 256 searching via MAPI 254 used as address books 269 D data file settings 238 Distribution list 262 E email automatic check for email addresses 46 automatic checks for addresses 46 366 check for names 46 dictionary 43 126 drag amp drop 33 editing columns 30 26 message attachments 31 message filter 49 message processing flag 32 message reading 29 move or copy 33 new message 35 spellcheck 42 text formatting 39 event editing 74 forwarding 89 F flag 28 folder administration 17 174 root folder 107 folders archive 244 mapping 242 public 243 sharing 241 folder subscription 120 Free Busy calendar 263 SSL encryption 264 I iSync Connector Advanced 353 fixing 354 General 351 installation 348 348 log 353 K Kerio iSync Connector 9 Kerio Outlook Connector automatic update 239 help 229 installation 230 8 229 MAPI 229 Outlook 2000 267 password change 239 system requirements 229 Kerio Synchronization Plug in automatic update 275 help 273 installation 274 8 273 SSL 279 synchronization 275 synchronization status 278 Kerio WebMail about 131 automatic logout 23 folder duplications 24 8 10 language 121 localizations 121 message size limits 24 pop up killers 23 T
27. Acceptation or declination of a meeting By opening reading of an invitation the meeting is automatically added to the calendar with the tentative status set Buttons located below the basic meeting information allow fast response as follows e Accept upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a green icon appears at the name of the name of the user who has accepted the invitation the same icon as used on the Accept button in the invitation e Tentative upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and an orange question mark icon ap pears at the name of the name of the user who has tentatively accepted the invitation the same icon as used on the Tentative button in the invitation e Decline upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a red cross icon appears at the name of the name of the user who has rejected the invitation the same icon as used on the Decline button in the invitation 86 1 7 Calendar Upon clicking on any of these buttons a dialog box is opened where a message to be attached to the acceptation status notice can be entered No additional information is required since the necessary data has already been entered by the moment In addition to the options
28. At the next page of the wizard specify username and password which will be used for authentication in Kerio MailServer see figure 4 52 Enter the same username and password as you use in your desktop email client 215 Chapter 4 Data synchronization with mobile devices Account Setup Choose an account name e g My Mail and select settings Account Name keriomail Mail Service Exchange Acti Figure 4 51 Account settings connection settings keriomail Enter the username and password assigned to this account Username jsmith Password i Assigned Cane Figure 4 52 Account Setup definition of username and password 6 At the following page see figure 4 53 enter your email address and Internet name of the Kerio MailServer which will be used for the synchronization of email and calendar To get this information contact your network administrator 7 The last setup window see figure 4 54 includes the Test Settings button which can be used to test if the connection of Palm Treo to Kerio MailServer works correctly If the connection is established successfully it is not necessary to perform any other settings Close the wizard by using the Done button This option closes the wizard and saves the settings If the connection fails check the settings and or contact your network administra tor In specific cases it is necessary to continue in the account setting These additio
29. Calendar you want to add to Outlook http jimail company com ical company com jsmith Calendar Example webcal www example com calendars Calendar ics cmi Subscribed Internet Calendars are checked once during each download interval This prevents your list from possibly being suspended by the publisher of an Internet Calendar Figure 7 1 Subscription to a calendar specification of URL address of the calendar s location 284 7 1 Subscription to calendars http server_name ical format For better understanding of the URL specification view the following examples To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format http server_name ical for example http mail company com ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical domain user calendar_name for example http mail company com ical company com jsmith Personal To subscribe the default calendar use the following URL format http server_name ical public It is also possible to subscribe another user s calendar s if shared The following URL format must be used http server_name ical public calendar_name If MS Outlook uses the specified address to connect to the server where the calendar is saved another dialog is opened where additional informa
30. Chapter 2 Kerio WebMail Mini When performing an action for one contact only you can click any of the icons in the Action column in the contacts list Use the Action column icons to reply to the contact address edit the contact add the contact to the distribution list or delete the contact from folder Click the email address in the contact list to open the form for creating a new contact see picture 2 9 The address of the selected contact appears in the To field Creating a new contact To create a new contact click on the New contact link and fill in the details in the dialog box If a comment is added in the dialog the i icon will be added in the contact list After you place your cursor on an email address a comment will be shown see picture 2 13 Save and close Close First name fon Last name Smith E mail fismith company com S Company company s WWWOOO UUU Business 44 12222222223 Home 4441222333333 Mobile a new salesman Comment Figure 2 14 The dialog box for creating of a new contact Click the button in the upper left corner of the dialog box to save the created contact Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name Whenever sending an email message to such a group simply ente
31. Notifications and autoreplies are protected against looping This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio MailServer are detected Rule description description of the rule function it is generated automatically according to the rule definition Highlighted entries are interactive click them to set other parameters Select People Ed Type one name at a time and click Add or select people from the Address Book People Where the From line contains Address Book Remove GK Cancel 4 Figure 5 21 Select People Click on the Options button to open the Rule Condition Options dialog see above is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wildcards that can represent one or more characters 249 Chapter 5 Kerio Outlook Connector does not match The entry must not match the expression Rule Condition Options Ed You can further customize this condition by setting the options below
32. The URL can have the following form http 192 168 1 1 or https mail company com It is recommend to use the HTTPS protocol for remote access to the service simple HTTP can be tapped and the user login data can be misused By default the HTTP and HTTPS services use the standard ports 80 and 443 If the standard ports are changed specify the port number in the URL address like http 192 168 1 1 8000 or https mail company com 8080 Note The description above focuses accessing email via mobile devices If it is not possible to connect to Kerio MailServer insert URL following one of these formats http server_name pda or http ip_address pda If the URL has been entered correctly a login page will be displayed in the browser Enter the username and password on this page if the user does not belong to the primary domain a complete email address is required KerioM ssis Server6 WebMail Enter your Username and Password below to login to your mailbox TUEA smith Vy i ser perience red for fast LAN connectio Simplified for slow connections Figure 1 1 Login page 11 Chapter 1 Kerio WebMail Full and simplified interface After the username and password has been entered users can decide whether to use the full version of Kerio WebMail or the simplified version Kerio WebMail Mini will be used The full version of Kerio WebMail is recommended for users with fast internet connec t
33. Values r Connection Name Connection Name Company Cancel Apply Figure 5 8 Account settings ports 235 Chapter 5 Kerio Outlook Connector Use the Advanced Settings tab to change some of the communication settings IMAP and SMTP port Port used for communication with the server by IMAP and SMTP protocols The port numbers must be the same as the port numbers set in Kerio MailServer HTTP port The HTTP S protocol uses the Free Busy calendar and applications for auto matic updates of Kerio Outlook Connector Port number must be identical with the port number for the HTTP S service used by Kerio MailServer If you want to use SSL secured HTTP protocol it is necessary to install a trust worthy certificate on the client station details on its installation are provided in chapter 5 9 1 Timeout Time spent by the application waiting for a response from Kerio MailServer Secured Connection SSL This option enables the SSL encrypted communication using IMAP SMTP and HTTP Warning The settings of this option apply generally to all protocols It is not possible to enable encryption for separate ones The Default Values button changes all settings to their default values Connection name Kerio Outlook Connector Store is used by default This name can be changed Name and its visibility email address and a Reply To address can be set in the Name tab Kerio Outlook Connector 20x Account Ad
34. WebDAV interface for downloading and sending of email messages as well Other differences are shown in table 9 1 Character MS Entourage XMS Entourage 2004 Searching contacts via LDAP YES YES Free Busy support YES YES Delegating folders NO YES Support for public folders with contacts and NO YES calendars Support for calendar and contact folders in NO YES a single account Table 9 1 Supported features The differences in the Exchange settings are as follows MS Entourage X Entourage X is configured according to the fact whether it is installed for the first time or the application has already been used and a new email account is just being created The Entourage Setup Assistant is started upon a successful installation of the application or when a new profile is to be created The wizard requires basic user information and it is necessary to follow it up to step seven In step seven it is possible to say that the email account will be set later I will set up my e mail account later The configuration is not standard so that the account must be set by hand Therefore close the wizard at this stage The following section provides instructions for both those who are setting MS Entourage immediately after the installation and for those who have used MS Entourage for some time 1 Inthe Tools menu select Accounts 2 The Accounts dialog which is divided into four tabs will be opened Switch
35. WebMail Mini ze Select contact Kerio MailServer 6 2 0 RC1 Microsoft Internet Explorer mfe FS Diane Peterson lt dpeterson company com gt Select gt Elein Bullet lt bulet company com gt James Vega lt info abcde com gt Close Jane Houston lt jhouston othercompany com gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt zl Louis McDonald lt windowO hotmail com gt Luigi Palmera lt palmera company com gt SALES lt SALES company com gt IV Search in personal contacts only Er loll Etre Figure 2 16 Select The Search for entry Fill in a string that will be used as the search criteria It is possible to search by first and second names as well as display names full names or by email addresses Simply enter the first letters of the first name second name or user name Click on Search The first 200 contacts matching the string are displayed or less Usually the list of contacts found is narrower so it is easy to choose the contact we have been looking for Contacts list You can also use contact list to select existing contacts Unless a particular string is being searched contacts of all folders set in Kerio WebMail s user settings are displayed in the dialog To add a contact to the distribution list select it with the mouse pointer and click on Select Individual contacts as well as contact groups i e user groups sharing one email address and other distribution lists ca
36. Work Presentations KMS pptx remove Figure 1 30 E mail header From To Cc Bcc This item is displayed only if you use an address different from the default email address setting of default user address is described in section 1 11 1 The selected address will be treated as sender address Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see picture 1 30 The same function as the To field However this item is used in special cases where the message includes multiple addressee some of them only being informed of the issue by the message The addressees included in this section are not expected to reply to the message The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject The subject stands for the message s name It should provide clear hint on the message content helpful for later reference 36 1 5 Email Next to the fields for recipients addresses the To Cc and Bcc buttons are available see figure 1 30 These buttons open the search dialog see figure 1 31 where first and last names can be used to easily filter out particular email address to which the message would be sent The look up dialog scans only through the addresses included in the
37. allowing search email addresses where addresses are filled in automatically Addresses are filled in automatically for example when an address is being specified during a new mail composition Simply enter initial characters of the first or second name string to the To Cc or Bcc entries to make the client search for matching items and fill the address in automatically If multiple email addresses matching the string are found a menu is opened where you can select from the options To avoid misunderstandings the following terms must be explained e Outlook Address Book a special folder where MS Outlook looks up email addresses e g when addresses are filled in automatically or where email addresses are searched by first or second names Unlike a contact folder the address book does not include additional information to first and second names and the corresponding email address Address books are simple lists of possible recipients of email meetings and delegated tasks e Contacts the folder including user contacts These folders can be private public or it is possible to subscribe a shared folder Each contact item includes first name second name and additional info such as address phone numbers email addresses dates of birth etc Address books do not include this information In MS Outlook any contact folder can be added as a directory to Outlook Address Books All contact items included in the subscribed contact folders w
38. and a red vertical lines where the time range starts and ends The window can be moved extended or narrowed by the mouse pointer Warning For a successful connection to the Free Busy server it is necessary to specify the Subject entry on the Appointment tab Free Busy server s security Traffic between the Free Busy server and MS Outlook can be secured by SSL encryp tion This requires SSL encryption to be enabled in the account settings and the Kerio MailServer s SSL certificate to be installed For this purpose you can use either a certifi cate issued by a trustworthy certification authority or a so called self signed certificate which can be generated in Kerio MailServer for details on certificates as well as their creation and authorization refer to Kerio MailServer Administrator s Guide available at http www kerio com kms manual 264 5 10 Private items Enabling SSL traffic in account settings In email account settings under Tools gt E mail Accounts gt View or change existing e mail accounts on the Advanced tab enable the Secured connection SSL option Warning This setting applies to any traffic performed between the account and Kerio MailServer All traffic is encrypted if the Secured connection SSL option is enabled Installation of the certificate in Internet Explorer 1 Run Internet Explorer and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the con
39. and check them off when the items are completed Task folder play the role of these notepapers in the electronic environment Advantages of electronic tasks involve especially central storage of all tasks and auto matic alerts informing of upcoming events Tasks in folders are organized in a table where each line stands for one task including task name and other information available such as priority level etc Ainewtask 7 Gy te Q Po Search Clear 4 Page 1 of 1 amp Subject Due in Status Complete Call dad Wed 05 31 2006 Call Mr Wayne Thu 06 01 2006 t KMS manual Mon 05 29 2006 t KWM manual Fri 06 09 2006 in progress 50 not started not started completed qafa s Figure 1 81 Tasks Task folders are equivalent to other folders They can be shared set as public or at tached For more information on shared and public folders see chapter 1 10 1 8 1 Toolbar The tasks folder toolbar contains the following options New task Click the New task button to display the dialog for creating of a new task Users can also use the arrow located on the right from the New task button to open the New mail New task and New contact windows Move or copy Use the icon to copy or move a selected task see chapter 1 8 5 90 1 8 Tasks Print To print out a task click on Print First the printed page preview appears then the standard Print dialog box is displayed Delete U
40. appropriate rights for details see section 1 10 5 Subscribed folders folders owned by another user which are shared and can be viewed edited or administered by the current user depending on special rights as signed by the owner For details on subscription of folders refer to section 1 10 6 1 10 1 Root folder The root folder is the primary folder on the top level in the folder tree Its default name usually consists of the username and the domain see picture 1 9 Root folder is ac cessed through the pop up context menu opened by right clicking see figure 1 97 A 3 Settings Folders Bi a 9 INBC EaP amp gt Caler amp 3 Cont Dele Drafts Junk E mail m Notes Outbox Sent Items yf Tasks H Lo Public folders New folder Rename Subscribe shared folders Mail filters Figure 1 97 Context menu of the root folder 107 Chapter 1 Kerio WebMail New folder Use this option to create a new folder Rename The root folder can be renamed Subscribe shared folders This option allows connecting to the folders shared by other users for detailed information about subscribing refer to chapter 1 10 5 Mail filters In Kerio WebMail it is possible to create filtering rules for the incoming messages For detailed information about filtering rules refer to chapter 1 12 1 10 2 Creating folders Any new folder is created as a subfolder of an existing folder T
41. based on Kerio MailServer by default Users can re define the time zone if they plan to use Kerio WebMail in a time zone different from the server location These settings are especially useful in communication with people located in a dif ferent time zone The communication will not be complicated by an incorrectly specified time of meeting or message If Kerio WebMail is opened in a browser with a different time zone a dialog box appears with an information that the browser time zone has changed and a question whether you want to change the Kerio WebMail time zone This is necessary for correct conversion of time zones in Kerio WebMail Microsoft Internet Explorer xi Webmail time zone is set to GMT 01 00 Amsterdam Belgrade Berlin Brussels Budapest Madrid Paris Prague Stockholm Your computer s time zone has changed by 8 hours IF you want to change webmail time zone please use Settings Figure 1 117 Warning Time zones are described in more detail in chapter 1 13 Email Use the Mail tab to set parameters for mail folders Mail folders are described in detail in chapter 1 5 Reading pane This type of window is available in mail folders only It is an area where the body text of the message is displayed The subwindow can be positioned either on the right or at the bottom of the active window or it can be hidden 123 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer Of x
42. chapter 1 5 5 This setting applies to all messages Messages can be also composed in HTML format or in the plain text format by default and you can use the other alternative only when needed To specify this setting for a selected message use the Options dialog in the message editor see chapter 1 5 5 This applies only to the selected message the default settings are not changed Warning In Safari it is not possible to compose HTML messages Therefore the Compose messages in HTML format option is missing for this browser 125 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer Of ES General mail Mail composing spam Others About IV compose messages in HTML format I Add original text when replying Indent original text with gt Wrap long lines at 76 characters 0 means nowrap Response to request for read receipt g Always send a read receipt Never send a read receipt Ask me before sending a read receipt Spell checker dictionary Engish en_US x Search for contacts in selected folders Choose folders Figure 1 119 User settings Mail composing tab Add original text when replying Use this option if you want to include the original message in your reply You can also select the character that will appear before each line of the original message These characters are used to differentiate graphically the original message from the reply The line
43. company com Elein Bullet bullet company com James Vega info abcde com Required gt fohn Smith lt jsmith company com gt John Wayne lt jwayne company com gt Optional gt SALES lt SALES company com gt O Resource gt E a ee OK Cancel Figure 1 71 Select 81 Chapter 1 Kerio WebMail Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any addresses in cluding the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple addresses can be selected from the list by left clicking while holding the Ctr1 key or the Required Optional a Resource buttons can be used to add selected addresses Note Addresses can be also added to the attendee list by double clicking on a particular item The address is filled in the active entry At figure 1 71 the Required is currently active The button name preceding the active entry Re quired Optional or Resource is bold You can switch between entries by clicking on a particular textfield Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed Various icons are used to mark attendees as required optional or resource Roles of attendees ca
44. contacts 343 Chapter 11 Apple Address Book Support Mac OS X 10 4 Tiger For Mac OS X 10 4 Tiger two methods of synchronization are possible For the synchronization settings the built in support for connection to the Microsoft Exchange server will be used and the synchronization is performed with the Apple iSync application Synchronization can be set by the Kerio iSync Connector a special application de signed for data synchronization in Apple Address Book and Apple iCal In detail Kerio iSync Connector is described in chapter 12 Warning It is not possible to set synchronization both in Apple Address Book and in the Kerio iSync Connector Only one synchronization method can be used at a time Synchronization inApple Address Book can be set as follows l 2 Run Address Book In Address Book Preferences see figure 11 4 on the General tab check the Syn chronize with Exchange option figure 11 5 KIY File Edit View About Address Book Preferences 3 Services gt Hide Address Book H Hide Others X3H Show Quit Address Book Q Figure 11 4 Address Book Preferences Click on Configure and enter username and password for connection to an account in Kerio MailServer see figure 11 6 User Name Password Specify login username and password for connection to a Kerio MailServer ac count Note If your mailbox is not created in the primary domain it is necessary to enter username including
45. contacts items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail see chapter 1 11 1 In result if for example English is set as preferred and subject are in German contacts will be ordered by English alphabet and some specific national characters may also cause problems in sorting By default up to 20 contacts are listed on one page in contact folders Number of messages displayed at one page can be changed however it is necessary to keep in mind that the same settings apply also to email and task folders To change number of items displayed on a single page use the Settings section in Kerio WebMail see chapter 1 11 1 Cards Besides other methods the cards can be sorted by alphabet letters available below the toolbar as links By clicking a specific letter the first contact starting with this character will be highlighted TIP Pressing Shift letter when searching in the row of letters the contacts starting with this character are marked KerioMesiiServer6 Contacts aNew contact ie x o q view address cards z Search Clear 4 Page 1 of 3 gt Contacts labcdefaqhiiklmnopgrstuvwxy2 QF Settings 7 Folders 8 jsmith company com 4 ee Alain Lowland Elein Bullet Louis Brian McDonald H Calendar E mail alain lowland eu E mail bullet company c E mail windowO hotmail a 3 BERS Amanda Black James ega Diane Peterso
46. create distribution lists instead Detailed description on distribution lists and their usage are addressed in section 1 6 8 If multiple addresses matching the string are found a menu is opened that lists all addresses user groups and distribution lists matching the string see figure 1 40 Contacts Kerio MailServer 6 Windows Internet Explorer i xi e e n IM soy tS David Barlow barlow pthercompany com Other Company E James Bradley bradley example com Example E Jane Black black othercompany com Figure 1 40 List of contacts matching the string Iniciation of the look up function depends on Kerio MailServer configuration e Automatic check for addresses is disabled in Settings to check for an address it is necessary to click on the Check Names button icon available on the toolbar or to use the Ctrl k keyboard shortcut e Automatic check for addresses is enabled in Settings detected addresses matching the string are filled in the entry when the pointer is moved to another textfield To check for addresses while entering multiple addresses click on the Check for names icon on the toolbar or use the Ctr1 k shortcut In Kerio WebMail the automatic check for addresses can be enabled disabled under Settings 1 Go to Settings under Settings Settings 2 Switch to the Mail tab 3 Check or uncheck the Check names automatically option see figure 1 41 47 Chapter 1 Kerio WebMail User settings Keri
47. described above there is another button labeled as Calendar This button opens a special dialog box including a one day view of the calendar with the date and time of the meeting marked so the user can easily find out whether the event collides with another activity or not This help us make an appropriate reaction Once the event is answered the invitation is removed from the email folder and the meeting is marked in the private calendar if accepted Rejected meetings are not in cluded in the calendar 1 7 8 Moving and copying events Events can be moved or copied between folders as follows The Drag amp Drop method Drag amp Drop is a simple method for moving and copying items by using only the mouse 1 Hover an event with the mouse pointer and click on the left mouse button Hold the button and drag the event over the destination folder Release the mouse button Note To copy the selected event s hold the Ctr key or Alt on Mac OS X 2 Hold down the mouse button and the Ctrl key when copying and drag the event to another folder KerioMesiiServerS Calendar Logout e Q g Settings v nrewevet 7 S b x QT F BIS 3B Folders Search Clear Page 1 of 1 ismith company com t Subject Location Start date Date completed a InBox Se eA pum Sat 06 03 2006 09 00 AM Sat 06 03 2006 10 00 AM 52 Personal z Negotiations with Kerio Santa Clara Fri 06 02 2006 Fri 06 02 2006 amp 3 Contacts Dent
48. details see section 2 5 Mark as read The messages will be marked as read by default Mark as unread The messages will be marked as unread by default Set flag The flag will be added to message s For details about the message flag and its usage see chapter 1 5 3 Delete flag The flag will be deleted For details about the message flag and its usage see chapter 1 5 3 Forward The selected messages will be forwarded as attachments To forward only one mes sage in the email body use the appropriate action for this message in the message list Warning The actions in the menu depend on access rights settings for the displayed folder for more information about the access rights to folders see chapter 1 10 This means that read only public and subscribe folders cannot be removed or edited There fore these options are not included in the menu Note When performing an action for one message only you can click some of the icons in the Action column in the message list The Action column allows various options of how to handle the message such as replying forwarding in a message body removal or marking the message as spam New mail The mail editor looks like a web form and contains all the functions necessary for send ing a message The form is divided into two parts In the first one called message header This part is called message header In the other part you can write the text of the message and append an at
49. following year Figure 1 10 Email Email folders and their manipulation are addressed in chapter 1 5 e Calendar The layout of the calendar s main pane depends on view mode Figure 1 11 shows cal endar in the weekly view mode Beside this mode day and month views are available as well as two types of lists distinguishing events with and without recurrence KerioMesiiServer6 Calendar GNewevent 7 A i kx Q AAR EMES Q Fi settings v Folders 26 June 02 July week 26 dpeterson company com a Insox 1 26 ae 29 a T T 5 Mailing lists amp Personal a Work amp z Contacts 27 June Tuesday amp Deleted Items pas _ Junk E mail Bl Notes Sent Items Syl Tasks 28 June Wednesday 01 July Saturday amp C Public Folders amp z Contacts Figure 1 11 Calendar For detailed information on calendars see chapter 1 7 e Contacts Calendars allow various view modes The modes available for calendars are either address cards or a list of contacts at figure 1 12 the address cards mode is shown 18 1 3 The Kerio WebMail environment 5 Contacts _ Banew contact _ k amp l x 9 Q view address cards z Search Clear 4 4 Page 1 of 1 gt KerioMs 3iServer6 lt 3 settings Folders 8 dpeterson company com Contacts labcdefahiiklmnopagrstuywxyz a G INBOX 1 Amanda Black Luigi Palmera John Wa
50. g when the user is ill or on vacation It is usually helpful when the user is supposed to reply immediately Automated reply can be set in the Settings Out of office toolbar menu In the Out of office dialog switch to the I am out of office now mode and enter a message which will be sent to incoming messages Thus senders know immediately that the user cannot send them any answering message at the moment Automatic replies are defined by a rule applied to incoming email the rule is saved in Kerio MailServer These rules as well as their definition are focused in chapter 1 12 The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mail ing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message only once a seven days 132 1 11 Kerio WebMail configuration 5 Out of office Kerio MailServer 6 Windows Internet Explorer lel Es Lamin office now f Iam out of office now The text of the automatic reply will be sent just once to each user Hello I am enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through his e mail jsmithers company com Figure 1 128 User settings Out of office tab Warn
51. header the name of the active folder and company logo is dis played The Logout button in the upper right corner is used for logging out from the server where Kerio MailServer is installed for details check section 1 2 KerioMssiiServer6 INBOX Logout 4 Figure 1 8 Page header 16 1 3 The Kerio WebMail environment Folder tree The left pane of the Kerio WebMail window provides the folder tree see figure 1 9 The tree includes all folders of the mailbox Clicking on any folder displays its contents in the main pane message list calendar etc The folder tree allows manipulation with individual folders This means that folders can be moved renamed created and removed here Folders and possible options are focused in chapter 1 10 A f Settings Folders B jsmith company com a G 2 c Private Work D Calendar amp z Contacts amp 3 Private Contacts Deleted Items 8 Drafts Junk E mail Nevy dan po ta Notes E Sent Items Al Tasks 4 Lal Public folders Figure 1 9 Folder tree In addition to the basic operations in the folder tree it is also possible to add or re move access rights to users as well as subscribe folders of other users Sharing and subscription of folders is addressed in section 1 10 5 The main pane The main pane of Kerio WebMail displays contents of a folder currently selected in the folder tree To view content of the folder in the main pane click o
52. in MS Outlook 25 Chapter 1 Kerio WebMail Note The settings shown here applies to MS Outlook 2003 For MS Outlook 2000 XP the settings may differ slightly In MS Outlook 2007 these settings may be done under Tools Trust Center gt E mail Security Problems with Back and Forward buttons Also note that the Back and Forward buttons located in the toolbar of the web browser will not work properly in Kerio WebMail Therefore it is recommended not to use these buttons in Kerio WebMail 1 5 Email The most frequently used folders are email folders These folders store all email mes sages of a particular mailbox Number of email folders in a mailbox is not limited The most essential folder is Inbox By default new messages are delivered to this folder It is also possible to make the server deliver messages sorted by certain criteria to other folders however this issue will be addressed in chapter 1 12 Inbox is showed at fig ure 1 20 Another basic email folder is Sent Items Here copies of all messages sent from the mailbox are stored Another email folder to be mentioned is Drafts This folder stores any messages which have been started or even completed but not sent The three basic folders described above cannot be removed as they belong to so called default folders Details on default folders as well as on other folder types are focused in chapter 1 10 1 5 1 Toolbar First we will focus on the toolbar of em
53. in the configuration wizard during the installation of Kerio MailServer All Mail Folders 3 26 Kerio a Archive folders a Deleted Items LA Drafts L3 Inbox C Junk E mail Figure 5 18 Archive folders Archive folders can also be made available for other users The sharing process is the same as for other folders for description refer to chapter 5 5 1 However since mes sages of all users are archived only a tiny group of confidential persons in the best case only one administrator should be allowed to access these folders 5 6 Rules for incoming messages Rules for sorting and filtering mail at the server can be defined using Kerio Outlook Connector the same rules that can be defined in the Kerio WebMail interface Warning After installation of the Kerio Outlook Connector it will not be possible to use the standard MS Outlook s dialog for administration of rules for incoming mail and alerts Rules and alerts under Tools gt Rules and alerts Use the special dialog in the root folder options to create rules for incoming messages right click the Kerio root s Kerio Properties folder Root folder options include several tabs Open the Rules see figure 5 19 The tab includes rules defined You can enable or disable rules using appropriate matching fields Mark any rule to view detailed information about this rule in the Rule description window Rules are tested from the top downwards You can use
54. is kept Calendar management of events and meetings Notes storage and management of sticky notes Tasks management and storage of tasks Once the dialog is confirmed the new folder is added to and displayed in the folder tree 109 Chapter 1 Kerio WebMail 1 10 3 Folder tools In section 1 10 2 instructions for creation pf a new folder have been provided This section lists and describes actions which can be applied to folders Rename folders Folders can be renamed through their pop up menu as follows 1 Select a folder to be renamed and right click on it 2 This opens the folder s pop up menu see figure 1 100 Ri 39 Settings Folders B jsmith company com a C INBOX 4 0 Mailing lists Private Se 3 James Open in new window C work H gt Calendar TEE 4 amp Contacts Delete amp Deleted Items Move to Folder Drafts IC Junk E mail Mark all as read i Notes Move or copy all outbox Delete all Sent It sew Access Rights C Shared Folders Ml Tasks 4 Public Folders 4 _ wdpeterson company com Figure 1 100 Folder s pop up menu Rename 3 Click on Rename 4 A dialog is opened where the item can be renamed Enter a new name and confirm changes by the OK button Note From technical reasons it is not possible to rename default personal folders Therefore the Rename option is not available in their pop up menu 110
55. levels of importance By default up to 20 notes are listed on one page To change number of notes displayed on a single page use the Settings section in Kerio WebMail see chapter 1 11 1 Sorting notes by columns The detailed information on individual notes is displayed in the columns Each column enables sorting notes by information Click the column heading to sort notes in the ascending or descending order see the arrow next to the column name by alphabet time or colour depending on the column contents Note For listing by subject items are sorted by the alphabet of the language set in Settings as preferred the General tab for details see chapter 1 11 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the information shown The columns can be added or deleted Right click the table header and specify the column settings in the Select fields window The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden 102 1 9 Notes Adjusting the column width The width of the note list can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed
56. mail Outbox Sent Items Ml Tasks H Lo Public Folders Figure 9 13 Tree structure in Kerio WebMail an example of a correctly created structure of delegated folders In MS Entourage 2004 with service pack version 2 unlike in the previous version it is possible to delegate folders right in MS Entourage The standard delegation tool cannot be used in this case however it is possible to delegate folders by standard sharing see figure 9 14 In MS Entourage it is possible to share any folder which includes at least one item an email message an event or a contact Check the following example 1 Use the mouse pointer to select a folder to be shared with another user 2 Open the folder s context menu hold the Ctrl key and click on the folder and select Sharing 3 This opens a dialog where a user can be added and access rights for the folder can be assigned see figure 9 14 To allocate rights use the Permission level menu The menu includes multiple op tions however only three can be used for configuration of rights in Kerio MailServer 316 9 5 Delegating folders and their connection in MS Entourage 2004 e Owner administration rights e Editor editing is allowed e Reviewer for reading only It is recommended not to use the other options Folder Properties Delegated General Storage Name Level Default None dpeterson company com Reviewer jwayne company com None Pe
57. meaning it is impossible to move the message to the particular location Using the Move or copy button The Move or copy toolbar button can be used to move or copy the item as follows 1 Use the mouse pointer to select an event and click on the Move or copy button available on the toolbar see figure 1 79 amp Calendar KerioMssiiServer6 3 j Settings Y Folders al lt lt today gt gt 8 jsmith company com a INBOX 01 June Thursday ag 01 00 PM 03 00 PM gt Dinner with Mr Popper Four Seasons E Personal 03 00 PM 03 30 PM Dentist a amp Contacts Deleted Items 3 Drafts Junk E mail nz ee Bia Notes Outbox Sent Items Al Tasks a Public Folders 03 June Saturda 09 00 AM 10 00 AM Squash 04 June Sunday Figure 1 79 Moving copying events by the button on the toolbar 88 1 7 Calendar 2 Inthe Folder selection dialog just opened select the folder where you want to move or copy the item and click on Move or Copy Pop up menu The pop up menu can also be used to move or copy items 1 Right click an event In the context menu select Move or copy see figure 1 80 Open Print Forward Delete Figure 1 80 Move Copy events using the context menu 2 This opens the Folder selection dialog where you can select a folder where the event will be move or copied Click on Move Copy 1 7 9 Events forwarding Kerio We
58. meetings Free Busy is enabled automatically when attendees are entered in the list To the right from the list you can find Free Busy information see figure 1 74 The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color Color key is provided below the Free Busy information The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Warning Free Busy information is displayed only for attendees with an account in the Kerio MailServer usually this function is used to set meetings with colleagues The information is not displayed for external attendees as shown at figure 1 74 09 00 10 00 11 00 12 00 13 00 14 00 15 00 16 00 17 00 18 00 19 00 20 00 21 00 Figure 1 74 The free busy data of the users As shown at figure 1 74 Free Busy is kind of a timeline Each Free Busy line shows freetime information related to a particular user Coloured parts refer to time segments when the user is busy or free The two vertical lines a green and a red show where the meeting we are setting starts and ends Ideal conditions are when no coloured field interferes with the range set by the two lines Both lines can be moved wit
59. network in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification 202 4 5 Windows Mobile 5 0 AKU2 authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device otherwise the synchronization would not work To get information on how to install such certifi cates contact your network administrator Also Kerio MailServer Administrator s Guide provides instructions on installation of certificates in chapter Support for ActiveSync Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard On the second page set your login data see figure 4 32 ActiveSync Song Til CE Edit Server Settings User name jsmith Password Se a Ro oo ok ok Domain company com Save password required for automatic sync Advanced Back Next Figure 4 32 ActiveSync user login data definition User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer Domain Use this textfie
60. of folder synchroniza tion The Sync these items section shows list of folders which can be synchronized by the application Simply check those folders which should be synchronized The Settings button also included in the dialog is active only upon clicking on the Calendar or Inbox folder and it opens a dialog where synchronization parameters 189 Chapter 4 Data synchronization with mobile devices for calendar and email can be set The Contacts folder does not contain any other parameters Calendar Server Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 14 The dialog includes a menu where it can be set how old data will be synchronized All upcoming events are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchro nized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer 5 Activesync eo Yil 1 26 fok Calendar Server Sync Options Synchronize only the past Figure 4 14 ActiveSync calendar synchronization settings Inbox Server Sync Options Selection of the Inbox folder and
61. of office 2A Subscribe shared folders e Change password amp 3 Private Contacts Deleted Items 8 Meeting Dinner with Ann E Figure 1 129 Settings Menu E Change password Kerio MailServer 6 Bim E3 Old password eesse New password essssesee Confirm new password fessesso Figure 1 130 Change password Warning If a user connects to an account which is mapped from the Apple Open Di rectory and they authenticate against the password server the password cannot be changed 1 11 4 Keyboard shortcuts used in the Kerio WebMail Shortcuts for editing of contacts events distribution lists and notes e Ctrl S saves the data and closes the window e Ctrl Enter saves the data and closes the window e Ctrl N Command N opens window New message New contact New event New task or New note depending on the type of the folder just being opened Writing a message e Ctrl K this key shortcut completes hinted email addresses in To Cc or Bcc entries Addresses to be entered are looked up among the addresses saved in contact folders e Ctrl Enter closes the message and sends it 134 1 11 Kerio WebMail configuration e Ctrl S saves the message to the Drafts folder e Ctrl C the text is copied to the clipboard e Ctrl V the text is pasted into a document or a dialog box e Ctrl X the text is cut and pasted to the clipboard e Ctrl B makes the text bold e Ctrl I
62. of the username Otherwise the user s attempts to connect to the LDAP database might fail Password User password used in Kerio MailServer Domain Name of the email domain where the user has an account Exchange server DNS or IP address of the machine where Kerio MailServer is running Name Any name the first name and last name of the user is recommended that will be displayed in the message header E mail address The email address of the user e Mail enter DNS name or IP address of the SMTP server In this case it is the address of the host where Kerio MailServer is running therefore enter the same name as used in the Exchange server entry on the Account Settings tab Sending mail SMTP server _ Mail company com Click here for advanced sending options Figure 9 3 Manual account setting SMTP server e Directory optional parameter If you want to search in contacts by using an LDAP server use theDirectory tab to specify DNS name or IP address of the LDAP server i e use the same name as for the Exchange server entry on the Account Settings tab Click on Click here for advanced options and make sure that the Override default LDAP port option is disabled If is not disabled searching in the LDAP database will not work 304 9 1 Basic account settings Edit Account Account Settings Mail Advanced Maximum number of results to return 100 Search base This LDAP ser
63. on Advanced The next step of the wizard just opened covers the issue of SSL encryption see above Click on Next This opens a dialog covering the issue of authentication against the proxy server see figure 4 56 where it is possible to enable Proxy authentication and specify username and password for the authentication 218 4 8 Nokia Eseries Advanced Proxy Server Port Number 443 Proxy authentication Username Password Assigned Cane Figure 4 56 Advanced settings settings of authentication at the proxy server 8 Click Done to close the dialog An alert is displayed informing that all existing events of the calendar will be overwritten by events saved on the server this helps avoid duplicate data Detailed information referring to setting of synchronization and accounts in Ver saMail can be found in the VersaMail 3 0 user guide which is also available at http www palm com 4 8 Nokia Eseries Nokia Eseries allows folder synchronization by the ActiveSync protocol if the Nokia s Email For Exchange application is installed on the device Installation and configuration of the application are addressed in section 4 8 1 Email For Exchange with Kerio MailServer provide the following options and features e Nokia Eseries supports the ActiveSync protocol version 2 5 e Nokia Eseries supports synchronization of the following folder types e Inbox other email folders are not synchronized e Calend
64. the Contacts folder On the Outlook Address Book tab select the Show this folder as an e mail Address Book check box Remove Outlook Address Books Contacts Company Contacts Company Remove Address Book Show names by k First Last John Smith File 4s Smith John Finish Cancel Figure 5 26 Directory management It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed The following settings must be done for addition of a contact folder as a directory l Right click on the contact folder In the context menu select Properties This opens a dialog where the contact folder properties can be edited Open the Outlook Address Book tab see figure 5 27 Enable the Show this folder as an e mail Address Book option Click OK to confirm settings 255 Chapter 5 Kerio Outlook Connector Contacts Properties Ed General Home Page Outlook Address Book Activities Sharing and Security 8 Contacts JV Show this folder as an e mail Address Book Name of the address book Contacts Figure 5 27 Show this folder as an e mail Address Book 5 8 2 Searching contacts via the LDAP directory service MS Outlook allows searching in contacts via the LDAP service The LDAP directory service allows searching of user information email addresses above all as well as automatic filling of addresses in email headers
65. the New task dialog box 2 Insert relevant information 3 On the Settings tab enable the Private option see figure 1 82 4 Save changes by clicking Save and Close Warning Private tasks are treated as private only if the client where private task folders are viewed supports this feature In other client applications it is possible to view and edit tasks without any restrictions by users with appropriate access rights This also implies that information included in private tasks are not well secured 1 8 5 Moving and copying tasks Tasks can be moved or copied between folders as follows The Drag amp Drop method Drag amp Drop is a simple method for moving and copying items by using only the mouse 1 Hover a task with the mouse pointer and click on the left mouse button Hold the button and drag the event over the destination folder Release the mouse button Note To copy the selected task s hold the Ctrl key or Alt on Mac OS X 2 Hold down the mouse button and the Ctr1 key when copying and drag the task to another folder 98 1 8 Tasks 3 when ready for copying see figure 1 88 Q gf Sett ngs 7 Folders KerioMesiiServer6 gt Tasks GMNewtask Gy is x A green icon appears when the task is ready to move see figure 1 87 or a blue icon Logout e amp jsmith company com a INBOX H E Calendar a 8 amp 3 Contacts Deleted Items 3 Drafts Junk E ma
66. the Service Pack is missing the installation of Kerio Outlook Connector will fail Outlook 2000 must be installed in the Corporate or Workgroup mode If the instal lation of Outlook 2000 is performed in the Internet only mode change the mode in Tools Options gt Email services Reconfigure email support the installation disc of Outlook 2000 might be required 2 Another difference applies to the new profile creation For more information about profiles and their creation in Outlook see chapter 5 2 1 After a successful installation of Kerio Outlook Connector create a new profile This can be done in the following ways 267 Chapter 5 Kerio Outlook Connector e Creating of multiple profiles by a migration performed by the system adminis trator e Creating a profile by hand If a migration tool is used for profile creation click Tools Services and add the Outlook Address Book item to the profile If the Outlook Address Book will not be added to the profile contacts folders will not work properly If a profile is created by hand it is possible to follow the method described in chap ter 5 2 1 The only difference is that it is necessary to add the Kerio MailServer and Outlook Address Book services during creation Both services can be added to the profile later in Tools Services menu 5 12 3 Messages signed in MS Outlook If your messages are digitally signed check the Send clear text signed message when
67. the domain see tables 11 1 and 11 2 following this pattern user_domain domain 344 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger e90 General fv e a General Template Phone vCard LDAP Sharing Display Order First name Last name O Last name First name Sort By Last Name HA Address Format United States He Font Size Large He _ Notify people when my card changes No me card set Locate it and choose the Make This My Card menu item _ Synchronize my contacts with other computers using Mac v Synchronize with Exchange Figure 11 5 Apple Address Book General For example dsutterland company com Ask your network administrator whether your user account is created in the primary domain or not Outlook Web Access Server It is necessary to specify this entry by the full path to the corresponding ac count in the following form http server_name exchange user_name for example http mail company com exchange jsmith 345 Chapter 11 Apple Address Book Support Exchange Synchronization User Name jsmith Password eeeceeee Outlook Web Access Server http mail company com v Synchronize every hour Cane XD Figure 11 6 Login data settings Synchronize every hour If this option is checked synchronization of contacts is performed once an hour Once the connection to the server is set it i
68. the email in a similar way as in the full version The mail folders are arranged in a table list Each row contains one message and available information The columns contain information to individual messages and actions that are available for the messages T All From Subject Size Received Action O John Wayne Accepted Meeting 4 kB 12 23 PM amp amp cA x I Diane Peterson Photos from Greek 294kB 10 42aM QQ IAXx E Diane Peterson Meeting 3kB 10054m AAA X I Diane Peterson Invoices 2kB 10 04am AAA X Checked messages Move to folder gt INBOX YS Figure 2 8 Mail folder You can mark individual messages by clicking the checkbox at the beginning of each row If you want to check all messages in the list click the All checkbox When multiple messages are checked you can perform various operations with all the messages at once After checking the messages select any from the operations in the Checked messages menu to apply it to the selected messages The Checked messages menu contains standard actions that can be performed with se lected messages Move to folder The messages will be moved to a selected folder Click OK to confirm the action Copy to folder The messages will be copied to a selected folder Click OK to confirm the action 151 Chapter 2 Kerio WebMail Mini Delete Selected messages will be removed or moved to Deleted Items depending on setting of the Delete messages permanently option for
69. the published calendar If this option is enabled each change performed in Windows Calendar is automatically applied also in the calendar saved on the server 298 8 2 Calendar publishing Calendar details to include Several options are offered e Notes enables synchronization of notes attached to events e Reminders includes reminders in the synchronization process However publishing of reminders is not recommended Calendars on the web are avail able only for reading and it will be therefore not possible to close subscribed reminders e Tasks not supported in Kerio MailServer Clicking on the Publish button opens a window for connection to the email account by user password It is recommended to specify username including the domain even if the user s account is located in the primary domain see figure 8 4 After successful verification of the user information the calendar is published in the Kerio MailServer s store Connect to mail company com sx Connecting to vsverakova kerio local User name f jsmith v Password scoooooooo Z Remember my password Figure 8 4 Connection to the email account Unpublishing of a calendar Calendars can be unpublished as follows 1 Click on the calendar with the right mouse button 2 In the pop up menu click on Stop Publishing 299 Chapter 8 Support for Windows Calendar 8 3 Sharing of calendars Calendars published in Kerio MailServer can
70. this recurrent event is shown in a calendar where Sunday is set as the first day of the week and compare it to the case where Monday is set as the week starting day The difference can be understood through figure 1 126 the green event was created when Monday was set as the week starting day while the red events were created when Sunday was set as the first day of the week Monday 1 October Figure 1 126 Comparison of calendars with different week starting days If Monday is set as the week starting day Wednesday and Sunday are included in the same week If Sunday is set as the week starting day only Wednesday is marked in the first week since Sunday September 9 already belongs to the following week The following weeks start with Sunday starting on September 17 at figure 1 126 as set in the parameters About The About tab shows the current Kerio MailServer version and the link to website of the author 131 Chapter 1 Kerio WebMail gt User settings Kerio MailServer 6 Windows Internet Explorer lel Es General mail Mail composing Spam others About KerioMesiiServer6 Kerio MailServer 6 4 0 http www kerio com Kerio Technologies Inc All rights reserved Figure 1 127 User settings About tab 1 11 2 Out of office The Out of office rule allows setting of automated responses to incoming messages This automatic reply can be enabled when a user cannot reply messages him herself e
71. to a single message General settings can be defined in Settings chapter 1 11 1 38 1 5 Email E Options Kerio MailServer 6 Web Page Di EJ Message format HTML X Priority high Iv Request a read receipt I Request a delivery receipt cane Figure 1 32 New mail options Note In the Safari browser HTML editor is not supported and therefore the option is not available e Priority priority of a message The priority is indicated by an exclamation mark or an arrow e Request a read receipt if this option is enabled the recipient s client sends the sender an automatic alert that their message has already been read if conformed by the reader This option can be therefore used also in cases where an answer is nt explicitly demanded but it is important to know whether the message has been read e Request a delivery receipt check this option to request an automatic notifica tion of the message s successful delivery The notification does not provide the information of if the message has been read Message body The message body consists of the text and attachments if any The message body can be sent as plain or formatted text Text formatting is allowed thanks to an embedded HTML editor that supports text formatting functionality How ever writing of the email messages in this editor is not supported by some of the browsers e Safari the HTML formatting is not supported a
72. to important issues etc and make manipulation with the calendar more transparent Colors of events can be defined in the event s edit dialog Week view One week display mode including Saturday and Sunday The events in the week view are marked as colored stripes according to the event type If more events are displayed in a single day they are ordered by type as follows 1 The all day or multiple day events these are displayed without any time limitation If there are more all day events specified in one day they are ordered by subject alphabetically The all day events are described in chapter 1 7 5 in more detail 2 Time ranged events repeated events meetings etc If multiple events are defined for a day they are ordered by the time when they were set The events of the same type are displayed in descending order according to their sched uled time The events in this type of view can be marked by different colors These colors represent different event types and can be specified in the edit dialog box chapter 1 7 3 72 1 7 Calendar Each event can be moved to any other day in the week displayed Click the selected event after the pointer changes its shape to four arrows and drag it to another location in the calendar Note Only events with no recurrence set can be moved Today is marked by a box in the weekly view A new event can be created by double clicking on a selected day An event editin
73. users Please enter a user name dpeterson company com Please mark Folders you wish to subscribe l C Shared folders M C Shared folders Invoices OK Cancel Figure 1 114 Folder Subscription Dialog 120 1 11 Kerio WebMail configuration All public folders you have been granted reader editor or administrator rights to will automatically appear as subfolders of Public folders 1 11 Kerio WebMail configuration In addition to working with messages in folders the Kerio WebMail interface also enables various settings These changes can be performed in the Settings menu available via the Kerio WebMail s toolbar see figure 1 115 4 Settings ba Mail filters Out of office Subscribe shared folders amp Change password Figure 1 115 User settings menu 1 11 1 User settings Kerio WebMail customization is enabled via the first item in the Settings menu This opens a dialog divided to several tabs General The General tab contains basic user settings for the Kerio WebMail interface Preferred language Selection of a language for the Kerio WebMail interface The Browser detected option sets a language in correspondence with settings of the particular client i e of the web browser or the system where the browser is running Note All items such as messages contacts events and tasks in all folder types will also be sorted by the alphabet of the language set as preferred In result
74. 0 It can therefore slightly differ on other versions 1 After installation of Mail for Exchange locate the application see the icon at fig ure 4 57 and open it Figure 4 57 Icon of Mail For Exchange 1 3 0 2 Inthe application select the Sync mode option see figure 4 58 3 In the menu just opened select the Edit profile option see figure 4 59 220 4 8 Nokia Eseries 4 3 Mail for Exchange S x A Mail for Exchange 0 Current status Disconnected handset offline Last sync 13 09 2006 11 20 am View log Figure 4 58 Mail For Exchange welcome page x G7 Mail for Exchange ha Mail for Exchange a Open Synchronise Delete profile Full resync View log Figure 4 59 Options Edit profile In the Profile menu select Connection see figure 4 60 This opens a dialog for connection to the server The first section to be set is the Connection tab see figure 4 61 The following parameters are to be set here 221 Chapter 4 Data synchronization with mobile devices f Mail for Exchange F x F Ree Profile Credentials Sync content Sync schedule Calendar Contacts Figure 4 60 The Edit profile menu Wy inail company com Secure connection i ve Access point SS nnection o Figure 4 61 The Connection dialog Exchange server Enter the server s internet name or IP address Secure connection The Secure connection option allows encryption
75. 05 Chapter 4 Data synchronization with mobile devices E mail Sync Options Selection of the E mail folder and a consequent clicking on Settings opens a di alog with synchronization settings see figure 4 36 The dialog includes several options to customize synchronization ActiveSync G Til ok E mail Sync Options When synchronizing messages Include the previous Limit e mail size to 0 5 KB Include File attachments Only if smaller than KB Figure 4 36 ActiveSync email synchronization settings e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchronized e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are ex cluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 6 Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio MailServer will be started During the synchronization a dialog appears requiring confirmat
76. 1 10 Folder Administration Explorer User Prompt Ed Script Prompt Enter a new name for your folder Cancel if Betty Smith Figure 1 101 Renaming a folder Remove folders Folders can also be removed as follows 1 Select a folder to be removed and right click on it 2 This opens the folder s pop up menu see figure 1 102 amp Settings v Folders B jsmith company com a 3 INBOX H Mailing lists H Private a C Work C Customers C Invoices 3 E Calendar Open in new window H z Contacts New subfolder Deleted I pename C Drafts C Junk E mail Move to Folder m Notes C Outbox Mark all as read C Sent Items Move or copy all C Shared folc Delete all al Tasks Access Rights 9 Public Folde z Figure 1 102 Folder s pop up menu Remove 111 Chapter 1 Kerio WebMail 3 Click on Remove Kerio WebMail asks if you really want to remove the folder Once confirmed the folder is either moved to Deleted Items or it is removed immediately This depends on settings of the Delete messages permanently option in Kerio Web Mail for details on user settings see chapter 1 11 1 Note From technical reasons it is not possible to remove default personal folders Therefore the Removed option is missing in their pop up menu Move folders Folders can be moved within the folder tree either through the pop up menu or by using the Drag amp Drop method e Drag am
77. 1 5 7 TIP When you press the Spam Not spam button together with the Shift key you will return back to the message list Warning Some of the buttons described above may miss if the message is opened in a folder where the user rights are limited for details on folder access rights see chap ter 1 10 In other words the message that is read only e g in public folders can be forwarded or replied to but it cannot be deleted or marked as spam These options are not displayed in the menu for the read only messages Note In Settings see chapter 2 5 it is possible to enable opening of messages in a new window This option is recommended especially for slower connections since messages are opened faster in a new window Looking up messages In Kerio WebMail Mini two types of searching are available Simple search This type is available by simple typing the searched string in the entry on the tool bar The search engine seeks the string in subjects and senders addresses of the folder currently opened 155 Chapter 2 Kerio WebMail Mini KerioMesiiServer6 Read mail New mail Settings Show folders Jadmin Search Clear Logout INBOX 1 7 OK add edit Folders A All From Subject Size Received Action 237 admin Warning 2kB 02 51PM Q JX Checked messages Move to folder 7 INBOX z Ok 1 3 messages found Figure 2 11 Searching by sender Simply enter a string to be looked up
78. 2 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM 3 messages Found aa E m a Local intranet W Figure 1 43 Searching General tab To search by subject enter a corresponding string to the Search textfield and click on Search Searching results will include all messages which contain the string Sender Use the Sender textfield to specify a string that will be used as a searching criteria applied to senders addresses You can also click the Sender button to open a dialog box where email addresses can be selected from your contact folders Recipient Use the Recipient textfield to specify a string that will be used as a searching criteria applied to recipients addresses You can also click the Recipient button to open a dialog box where email addresses can be selected from your contact folders 50 1 5 Email To list all messages from any sender recipient simply use their address as a searching criteria and click Search It is also possible to combine searching criteria For example to search a particular message where you know the sender use the Search searching by subject textbox to specify a particular string and the Sender field to enter an email address Use the Advanced tab to specify additional criteria for searching Only items that are Narrowing of items by the read unread criteria Only items with Narrowing the list of items by the flagged non flagged criteria Only items Narrowing the
79. 30 or 15 minutes From the geographical point of view the time zones are delimited by meridians One time zone and one meridian was defined as the origin it is the meridian of Greenwich This meridian is also called the zero or Greenwich Meridian The zone of this meridian uses the universal time UTC which is the same as GMT Greenwich Mean Time Both abbreviations UTC and GMT are used for defining time zones and have approximately the same meaning Kerio WebMail uses the GMT time The method of time zone indication depends on location of the selected time zone to the east or west from the Greenwich meridian If the zone is located east of the greenwich meridian the time displacement is indicated by the sign The zones located west of the meridian are indicated by The time zone issue gets event more complicated when it is necessary to consider the winter time and the daylight saving time Thus the real shift of the local time from the GMT may vary in the course of the year Kerio WebMail considers the winter time and the daylight saving time for the selected time zone automatically Kerio WebMail shows the time zones in the following manner GMT 12 Fiji GMT 6 Easter Island The counterpart of the zero meridian is so called date line which makes a division between the GMT 12 a GMT 12 time zones The date line is not a meridian because it does not form any connection between the North and South Pole It just separa
80. 90 KoL 2FOOIbAT nemecetense mete ssedanecsias ce deoce sew oeekme atin EEDE 90 1 8 2 Task list display 0 ccc cece cence eee eee ene eeeeees 91 1 8 3 Creating and editing tasks 0 cece eee eee 92 1 8 4 Private Tasks s icisd 2 escdaneeciciacd Mecvemauontae anand EEE EE 98 1 8 5 Moving and copying tasks 0 c cece eee eee 98 1 8 6 Forwarding tasks attached to email 00000eee 100 WO NOS sesuAediaudacd ommeiwhs 26 wees R ETE 101 WO Toolbar 5 cisgdcteeentace erste aceeoe toca tie e uae ghuntees 101 1 9 2 Viewing the note list 000 cece eee 102 1 9 3 Cr at and edit Notes sics osi ni acinar esa Seb eetaeauedet 103 1 9 4 Moving and copying notes 0 0c eee eee eee eee es 103 1 9 5 Forwarding notes attached to email 00005 105 1 10 Folder Administration 23 2 5000 204 msenteew dante eter Erop aO ao eA 106 LION ROOttOIder ciccesresss ones aiidddacdiede shoes Saasedadede ees 107 1 10 2 Creatine folders sicsewsaceriseawd re iamesieaag ie ERENS 108 TOS Folder tools dase seacencaidetethodeeae eee tien EAER 110 1 10 4 Folder content options ccc cece cece eee eee eens 114 1 10 5 Shared and public folders 0 cc cece eee eee eens 117 1 10 6 Folder subscription 0 00 c cence eee eee eeees 120 1 11 Kerio WebMail configuration 00002 cece eee eee eee 121 TLL User Settings seceicediccddnrsednrde
81. A domain specifies where email will be delivered to a company a local part specifies a particular recipient within this domain HTTP S HTTP Hypertext Transfer Protocol is a simple application protocol used during transfer of files and images HTTPS is a secured version of this protocol IMAP Internet Message Access Protocol IMAP enables clients to manage messages stored on a mail server without downloading them to a local computer This architecture allows the user to access his her mail from multiple locations messages down loaded to a local computer would not be available from other locations IP address A unique 32 bit number that identifies a computer in the Internet or intranet JavaScript JavaScript is a programming language used for creating web pages Kerio WebMail Interface used by Kerio MailServer to enable access to email through a web browser Several user settings such as message filtering password etc can be also changed using Kerio WebMail Mailbox Account A place where email is stored on a server Clients can download emails from an account using POP3 protocol or work with messages directly at the server using IMAP or WebMail The account is physically represented by a directory on a disk The directory is created in the Kerio MailServer directory mail domain username Other subdi rectories representing individual folders are created in this directory Mailboxes are not created during the definition o
82. ActiveSync application has already synchronized data with another mailserver remove the settings by right clicking on the Menu Delete see figure 4 39 3 This opens the synchronization s configuration wizard On the first page of the wizard use the Server address entry to specify the server s Internet name see figure 4 40 Edit Server Settings abc Y l Server address Note This is your Outlook Web Access server address This server requires an encrypted SSL connection Cancel Figure 4 40 ActiveSync specification of a mailserver and setting secure traffic The This server requires an encrypted SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse This mea sure protects your fragile information such as username and password If connec tions are not secured unauthorized users might misuse fragile data to manipulate with the email account as well as operate in your company s network in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryp tion If the company uses a certificate generated by Kerio MailServer or a
83. Cc address is The specified string must be included in the Cc address 139 Chapter 1 Kerio WebMail Where the Sender address is The specified string must be included in the Sender address This item can be usually found in automatically generated messages email conferences etc where it replaces the To field Where the subject contains words The specified string must be included in the Subject entry Kerio MailServer spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message Where the message size is more than The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio MailServer antispam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied an tispam testing For all messages This rule is valid for all incoming messages Action to be performed In the second section of the dialog window you can cho
84. DAP port option and overwrite the port number to the port where the LDAPS in Kerio MailServer is running standard port for LDAPS is port 636 321 Chapter 9 MS Entourage support Edit Account Account Settings Options Advanced Delegate Security ___ Public Folder Settings Public folders server mail company com public This server is also used for free busy information This DAV service requires a secure connection SSL Override default DAV port 80 Directory Settings LDAP server v This server requires me to log on v This LDAP server requires a secure connection SSL v Override default LDAP port 636 Maximum number of results to return 1000 Search base Cnet B Figure 9 19 Setting the secure LDAP Importing SSL certificate This chapter describes the situation where Kerio MailServer uses a self signed certificate and a user tries to connect to it via SSL DAVS and LDAPS in MS Entourage The security system of MacOS X does not trust certificates which are not signed by a trustworthy certification authority so called self signed certificates Kerio MailServer uses the self signed certificate by default To make Mac OS X systems accept the Kerio MailServer s self signed certificate do the following 1 Run Safari and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This implies tha
85. Events and tasks include attachments in the ics format contacts include attachments in vcf If you use Apple Mail as an email application it is possible to simply import each event to Apple iCal for details see chapter 10 where it can be viewed in a selected calendar Note Although contacts are saved as vcf attachments it is not possible to import them to the Apple Address Book 13 3 Learning of the antispam filter Kerio MailServer contains the SpamAssassin antispam filter This filter is based on con tent analysis spam messages usually contain specific attributes that can be searched for and evaluated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Messages which were marked incorrectly can be re evaluated by moving them in corre sponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as legitimate if it wa
86. Figure 4 10 The ActiveSync application the Tools menu 3 This opens the configuration dialog divided to several tabs 186 4 3 Windows Mobile 2003 and 2003 Second Edition To set direct connection between the device and Kerio MailServer open the Server tab see figure 4 11 5 Activesync p Til m 1 22 fok Server Synchronization Sync with this server miail company com This server uses an SSL connection Sync these items lca ME contacts AyInbox PC Server Mobile Schedule Ej Figure 4 11 ActiveSync basic server configuration 4 On the Server tab use the Sync with this server entry to specify Internet name of the server where your email account is created at figure 4 11 address mail company com is used 5 Click on Options and set the following parameters on the Connection tab User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the syn chronization enable this option If you want to use the feature of automatic synchronization this option is required to be enabled 187 Chapter 4 Data synchronization with mobile devices ActiveSyn
87. For detailed information read chapter 1 7 6 Event settings Use the General tab to define basic configuration see figure 1 66 New event Kerio MailServer 6 Microsoft Internet Explorer x F Save and close QY Recurrence General Invite attendees Subject Meeting Location Boardroom Label E Business Start time 05 31 2006 je fo9 00 AM H T All day event End time 05 31 2006 jel fitcooam V Reminder 5 minutes z Show time as tentative z Priority normal z Board meeting budget for the following year Ei Private T Business International Strategies Figure 1 66 Event settings 74 1 7 Calendar Subject The summary information about the event This information will be displayed in the calendar window after the event is saved therefore it should be as brief as possible Location Location of the event Label Use this menu to specify the type of event A specific color next to the description represents the type of event The same color will be also used to mark the event in the calendar Start time Start time of the event End time End time of the event All day event In the All day event the start and end time items are missing This means that this event will be in progress over the entire day but other events can be still planned for this day The typical example is setting entire day events like wedding anniversaries symposiums
88. Kerio 2zi Server User Guide Kerio Technologies Kerio Technologies All Rights Reserved Release Date May 14 2007 This document provides guidance for Kerio MailServer 6 4 0 All additional modifications and updates reserved For current product version check http www kerio com kms Information regarding registered trademarks and trademarks are provided in appendix A Contents Introduction sscciedescaediobetads td id dirai dta ranei ini oes eee cee 8 1 Kerio WebMail srissoriciopiscterisdsr sae encedbs dense EEO Noper enin 10 1 1 Web DrowSsSers 1 cee cee eee eee een eee eee eee eeeenees 10 1 2 Authentication to Kerio WebMail 0 0 0 cece eee e eee 11 1 3 The Kerio WebMail environment 000 ccc cece cece eens 16 1 4 Specific features and technical limitations 0ce eee 23 125 Elia E E E T EAT E E nec weet abn g amon see T EE T 26 Lal KOO lDAR drian erin aO eraa a hint aeeasane 26 1 5 2 Message list seiras rorersenriri i keiakiia aeaa eR 27 1 5 3 Messagereading sacveeg ind peactagensligencnderte eee sate ducts 29 1 5 4 Moving and copying Messages 0 0c cece cece eens 33 la M sSage writin sisirisssireniidreee iran p eR RRA nE OA 35 1 526 Spellehecker 23 ccd ches dae edhbaindag ciated aiohdcrcceaeee 42 i57 Spamfilter cecck oscnaceamacatecented atadcaesiaa saan eei 44 1 5 8 Automatic check for email addresses 0000 ee eees 46 1 5 9 Looking up mes
89. Luigi Palmera 04 57 PM Congratulations A John Smith 05 30 2006 10 30 4M Attachments Q Meeting 2 kB Fw Import 0 Subject Meeting eet 2006 D1 50 RM Accept P Tentative X Decline Calendar Meeting John Wayne 05 30 2006 10 25 AM Re vacation A Meeting Required dpeterson company com jwayne company com Optional SALES company cam When Wed 05 31 2006 10 00 4M 12 00 PM 2 hours Location Boardroorn Board meeting budget for the following year Figure 1 22 The reading pane is located on the right from the list of messages Message list editing e Adding and deleting columns The appearance of the message table can be changed depending on the information shown Kerio WebMail enables users to display or hide any of the columns Columns can be set as follows 30 1 5 Email 1 Right click on the column captions 2 The pop up menu that appears contains the Change columns option 3 Click on Change columns to open the Select fields dialog box and select columns to be shown in the list of messages Users can select check the columns they want to include in the table Checked columns will be displayed in the table unchecked columns will be hidden e Sorting messages by columns The detailed information on individual messages is displayed in the columns Each column enables sorting messages by information Click the column heading to sort tasks in the ascending or descending order see the a
90. Mail It is a little colored flag symbol that reminds users of the message it was appended to Flags help us look up messages easily Click the column with the flag image to add a flag to from a message see image 1 25 The same method can be followed to remove a flag Simply click on the flag you wish to remove 32 1 5 Email t 10 Y From Subject Received Size i f Diane Peterson Photos 12 13 PM 293 kB t Y admin company com Warning 12 12 PM 2 kB John Wayne Re Meeting 12 11 PM 3 kB Figure 1 25 Message list Note Image flags can be added to messages even in MS Outlook The flags appended to messages in this application will be displayed also in Kerio WebMail and vice versa The problem is that MS Outlook enables users to add flags of different colors Kerio WebMail shows all flags in one color 1 5 4 Moving and copying messages Kerio WebMail allows moving and copying of messages between folders Variety of meth ods can be used for this purpose and it depends on the user s choice which one they feel more comfortable with The methods are described in the following section The Drag amp Drop method The Drag amp Drop method is a simple way how to move and copy message by using the left mouse button 1 Put the mouse pointer over the message to be moved Hold the left mouse button and drag the message over the destination folder Release the mouse button Note To copy the selected message s hold the Ctrl key
91. Mapped folders can be available e for reading only e for reading and writing e for administration purposes Folder Sharing In MS Outlook with the Kerio Outlook Connector folders can be shared in Properties dialog window of the particular folder To open the Properties window right click on a corresponding folder This opens the context menu where the Properties option is included In the dialog use the Sharing and Security tab to set sharing preferences The Sharing and Security tab allows users to share a particular folder with other users and set their user rights Invoices Properties xi General Home Page Autoarchive Sharing and Security To share a folder add some user to the group or user names list If you want the folder not to be shared remove all groups user Group or user names Rights f anyone Reader dpeterson cpmpany com Editor jsmith company com Owner Reader Remove OK Cancel Apply Figure 5 15 Folder Sharing 241 Chapter 5 Kerio Outlook Connector The Add button opens a window where a user or a group of users for sharing can be added To select a user from the address book click the Address Book button Click Remove to remove an individual user or a group of users and disable sharing Permissions for a specific user can be set in the menu under the user list e Admin users with this level of rights can share a specific folder with other users and remove items
92. Mobile operating system it can be found under Start ActiveSync Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and run ActiveSync see figure 4 1 Inbox Internet Explorer Figure 4 1 The Start menu 179 Chapter 4 Data synchronization with mobile devices 2 In the ActiveSync application click on Tools and select Options from the menu see figure 4 2 Pocket_PC Connected 3 Sync x Stop Synchronize with Exchange Server Errors 27 9 2006 9 32 Synchronize with PC Aktualni verze Connect via IR Figure 4 2 ActiveSync the Tools menu 3 This opens the configuration dialog divided to several tabs To set direct connection between the device and Kerio MailServer open the Server tab see figure 4 3 4 The Server tab shown at figure 4 3 also includes settings of folder synchronization The table includes all folders that can be synchronized by the application Simply check those folders which should be synchronized The Settings button also included in the dialog is active only upon clicking on the Calendar and Inbox folder and it opens a dialog where synchronization par
93. Name mail company com T Secure Password Authentication Account Name liwayne company com Password XXXXXXXXXXXXX Check Connection m User Information User Name John wayne E mail Address Jiwayne company com Cancel Apply Figure 5 7 Account settings connection settings Server Name DNS name or IP address of the MailServer 234 5 2 Installation Secure Password Authentication This option allows using the NTLM authentication When checked users are not required to set usernames and passwords the authentication will be used instead In order for the NTLM authentication to be functional both the computer as well as the user account have to be parts of the domain used for authentication Warning NTLM SPA can be used only on Windows operating systems Username Username used for logging to the MailServer If the user does not belong to the primary domain a complete email address is required jwayne company com Password User password Press the Check connection button to test if correct user data has been specified and if the connection to Kerio MailServer works properly If the test is finished successfully a corresponding User Name and Email Address are automatically filled in Kerio Outlook Connector 2f x Account Advanced Sender m Server Information IMAP and SMTP 993 25 HTTP port 80 Timeout s 180 IV Secured Connection SSL Default
94. Reply all Forward Forward as attachment Edit as new Mark as unread Mark as spam Add sender to spam whitelist Move or copy Delete Add sender to the address book View source Figure 1 39 The message pop up menu This option prevents from moving solicited messages with some attributes of spam to the Spam folder Note The spam rule has higher priority than rules set in the Filters dialog box see chapter 1 12 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored 1 5 8 Automatic check for email addresses Automatic check for email addresses helps to accelerate writing of addresses and en sures that the addresses entered will be correct Upon entering of first letters of email address in the address entry this feature uses all contact folders to look up all addresses matching the string The search focuses on items First Name Last Name E mail Address and Company The offered items include 46 1 5 Email also user groups with email address and distribution lists if their name or their email address in case of groups matches the string Warning Search results do not include email addresses in an unallowed form This rule applies especially to contacts where the email address entry includes addresses separated by a comma Such contacts were previously used as a type of distribution lists It is recommended to remove such contacts and
95. Script is not supported e text mode based browsers such as Lynx or Links e mobile PDA and Smartphone devices see chapter 3 For reasons as slow speed or missing support for JavaScript Kerio WebMail Mini is suit able rather for basic usage of mail and contacts As in the full version of Kerio WebMail there are several user settings in Kerio WebMail Mini User can customize Kerio WebMail Mini according to their needs For detailed description of user settings see chapter 2 5 Login to Kerio WebMail Mini is similar to login to the standard version see chapter 1 2 If user connects for example via a mobile device or by an older browser Kerio WebMail is switched the Mini mode automatically If a modern browser is used user can select a Kerio WebMail version to connect to see figure 2 1 The main page that displayed after a successful login to Kerio WebMail Mini is divided into three sections The first part contains a tree view of folders which can be hidden see chapter 2 1 and the second part lists the content of the folder currently selected based on the folder type Mail or Contacts The third section is the toolbar its appearance depends on the type of folder currently selected 145 Chapter 2 Kerio WebMail Mini Kerio ecisServer6 WebMail Enter your Username and Password below to login to your mailbox SS l gars ee smith UL j yr ey rje Ce Figure 2 1 Users logged in 2 1 User folders As i
96. Sync 2 0 and lower Second Edition supports also ActiveSync 2 1 e Windows Mobile 2003 allows synchronization of the following types of folders e email e calendar e contacts e Wipe implementation of the ActiveSync protocol allows the Kerio MailServer ad ministrator remote removal of all synchronized folders from the device The following features are not supported by Kerio MailServer for this system version e SMS based Always Up To Date AUTD 4 3 1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start ActiveSync Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and run ActiveSync see figure 4 9 185 Chapter 4 Data synchronization with mobile devices 2 Inthe ActiveSync application click on Tools and select Options from the menu see figure 4 10 Start ge Fy d 1 18 Today 19 2006 ActiveSync information i Calendar Contacts Internet Explorer Messaging ents Figure 4 9 The Start menu Options Connect via IR Connect via DMA
97. Therefore it is necessary to use its alternative version left brace 7B Some systems may convert this character right brace 7D Some systems may convert this character pipe l 7C Some systems may convert this character back slash 5C Some systems may convert this character circumflex 5E Some systems may convert this character tilde 7E Some systems may convert this character left bracket 5B Some systems may convert this character right bracket 5D Some systems may convert this character grave accent 60 Some systems may convert this character Table 10 1 Forbidden characters Login Password Name and password used for authentication at the server where the calendar will be published In this case specify username and password for the corresponding Kerio MailServer user account 10 2 Setting Apple iCal in Mac OS X 10 4 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal for mat This implies that it is possible to subscribe to calendars stored in Kerio MailServer 331 Chapter 10 Apple iCal Support and or iCal calendars stored on any other WebDAV server supporting the iCalendar for mat Calendars can be subscribed through the Calendar Subscribe menu This option opens a dialog see figure 10 3 where URL address can be specified and detailed authentica tion and refreshing parameters can be set the e
98. WebMail KerioMesiiServer6 J Notes amp settings E Newnote 7 x 9 Folders Search Ci 8 jsmith company com a G INBOX H gt Calendar amp 3 Contacts E Jane 1564785 04 59 PM Deleted Items 3 E Call Peter 04 57 PM C Drafts Junk E mail E Notes E Shared notes C Outbox N C Sent Items ear 4 4 Page 1 of i Created Figure 1 93 Moving notes by the Drag amp Drop method 3 A green icon appears when the note is ready to move see figure 1 93 or a blue plus icon when ready for copying see figure 1 94 KerioMzsiiServer6 amp Notes Q settings I EJNewnote 7 is x 9 Folders l Search Clear 46 Page 1 of 1 gt 8 jsmith company com i Created a 6 INBOX 7 H E Calendar E By Contacts E Jane 1564785 04 59 PM amp Deleted Items 3 E Calleter 04 57 PM C Drafts L Junk E mail B Notes Bl Shared notes C Outbox N C Sent Items Figure 1 94 Copying notes by the Drag amp Drop method 4 Let hold of the button to move the note immediately Note Unless the note is dragged over a folder where it can be moved i e any note folder with appropriate access rights in the folder tree a red icon is displayed meaning it is impossible to move the message to the particular location Using the Move or copy button The Move or copy toolbar button can be used to move or copy the item as follows 1 Use the mouse po
99. a consequent clicking on Settings opens a dia log with synchronization settings see figure 4 15 The dialog includes several options to customize synchronization 5 Activesync eo Til 1 27 fok Inbox Server Sync Options When downloading messages retrieve Amount of messages to copy To save space copy at most Ks Include File attachments Only if smaller than 235 k Figure 4 15 ActiveSync email synchronization settings 190 4 3 Windows Mobile 2003 and 2003 Second Edition e Amount of messages to copy this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e To save space copy at most only messages of the size up to the value set here will be synchronized e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are ex cluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection Return to the Server Synchronization dialog see figure 4 11 and open the Mobile Schedule tab This opens the Mobile Sync Schedule dialog where synchronization s behavior can be defined see figure 4 16 5 Activesync oo Til
100. able the Synchronize calendar with iCal option to start synchronization of events and in Apple iCal Click on Customize and set calendars to be included in synchronization see fig ure 12 6 Synchronize Use the menu to set whether all calendars or only selected ones will by syn chronized In case of Only selected calendars option select calendars to be 351 Chapter 12 Kerio iSync Connector Select calendars to be synchronized between Apple iCal and Kerio MailServer Synchronize Only selected calendars v Home Mi Cal v Public Folders Calendar Cancel OK A Figure 12 6 Kerio iSync Connector selection of calendars synchronized The list includes all calendars created in Apple iCal and also calendars created in Kerio MailServer as direct subfolders of the root folder details on the root folder are available in section 1 10 1 This implies that it is not possible to synchronize subfolders nested deeper To make it possible to synchronize a folder move it to the appropriate level directly under the root folder Note The default Kerio MailServer s Calendar folder is synchronized automatically and it is shown as Calendar in Apple iCal Folders can be renamed in Apple iCal without the risk of interruption of the synchronization In Kerio MailServer the name Calendar will be kept for the folder Synchronize contacts with Address Book Activate the Synchronize calendar with Address Book option to
101. account s contact folders Below you can find detailed description of the look up feature E Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder far contact Folders Search for Search ma Co Alain Lowland alain lowland eu Amanda Black ablack company com Betty Whitehouse bibi123 yahoo com Danielle MacMillan mecmillan othercompany com Diane Peterson dpeterson company com To gt James vega lt info abcde com gt SSCS Ces JDiane Peterson lt dpeterson company com gt n Bec gt Jane Houston lt jhouston othercompany com gt OK Cancel Figure 1 31 Searching in contacts Folder The addresses of recipients can be selected from the personal address book or from other contact folders that the user has connected to In menu select folders where the search will be performed Search for Enter at least the first letters of the searched contact first name last name or a part of email address which will be used as a searching criteria string Note The look up is not case sensitive 37 Chapter 1 Kerio WebMail Click the Search button to start searching using the parameters previously defined Toolbar The toolbar includes several buttons allowing basic operations such as message sending or saving Send The message will be sent to the addresses entered into the To Cc and Bcc fields Save as Draft The message will be saved to the Drafts folder where it can be opened ed
102. ail Accounts Server Type You can choose the type of server your new e mail acount will work with Microsoft Exchange Server Connect to an Exchange server to read e mail access public Folders and share documents C Pops Connect to a POP3 e mail server to download your e mail C IMAP Connect to an IMAP e mail server to download e mail and synchronize mailbox folders C HTTP Connect to an HTTP e mail server such as Hotmail to download e mail and synchronize mailbox folders Additional Server Types Connect to another workgroup or 3rd party mail server lt Back Cancel Figure 5 5 Account settings server type selection In the next dialog server type can be selected see figure 5 6 Select the Kerio MailServer option it is often the only option offered here In the next step a window with three tabs allowing configuration of the Kerio Outlook Connector is opened see figure 5 7 233 Chapter 5 Kerio Outlook Connector E mail Accounts 20x Additional Server Types You can choose the type of server your new e mail acount will work with ae Outlook supports these additional e mail server types Select the server type you want to connect to and click Next Additional Server Types Kerio Mailserver Figure 5 6 Account settings Kerio MailServer selection Kerio Outlook Connector 20 x Account Advanced Sender Account Information Server
103. ail folders to learn about its options New mail This button opens a dialog where new messages can be created and sent for details see chapter 1 5 5 Reply Reply All The button covers two options e Reply areply to the sender of the message this option displays the message editor page the original message text appears in the body of the reply message e Reply All a reply to the sender and all recipients of the original message this option works similarly to the Reply option This option can be found in the selection menu of the Reply button 26 1 5 Email Forward Click on this button to forward the message to another email address Spam Not spam The toolbar will show only the button that can change the message status The Is spam button marks the selected message as spam If a message is marked as spam the Kerio MailServer spam detection tool will automatically mark all similar messages as spam for more information see chapter 1 5 7 Such messages will be deleted or moved to Junk E Mail Use the Settings option in the General tab to decide if the message should be deleted permanently or moved to the Deleted items folder see chapter 1 11 1 The spam detection tool may occasionally mark a solicited message as spam In such cases it is recommended to use the Not spam option The subsequent mes sages that are similar to the message above will be treated as non spam for more information see chapter 1 5 7 Mov
104. ailbox in Kerio MailServer enter the URL in the following format http server_name ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical user domain or http server_name ical domain user_name It is also possible to subscribe another user s calendar if shared The following URL format must be used http server_name ical public or http server_name ical public calendar 327 Chapter 10 Apple iCal Support When a calendar is being subscribed it is possible to edit name of the folder If no name is entered the Calendar folder will be used automatically Warning It is not possible to subscribe calendars via SSL connection Therefore use only the non secured HTTP version for this purpose This means that URLs of calendars must not start with https This limitation applies to Apple iCal Kerio MailServer supports secure connection Refresh The calendar will be refreshed in the interval set Remove alarms Alarms will be disabled for the calendar pop up reminders It is recommended to remove alarms since the calendar will be available for reading only and it will not be possible to close alarms only the calendar s owner can manipulate with alarms Remove To Do items The calendar will not include To Do items Advanced options Username and password for a corresponding user account in Kerio Ma
105. ak sync schedule WP ery 30 minutes Peak Start time E 8 00 am Figure 4 64 The Sync Schedule dialog Peak sync schedule Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours 224 4 8 Nokia Eseries Off peak sync schedule Sets the synchronization interval for off peak time usually at night Peak start time Setting of the peak time start Peak end time Setting of the peak time end Peak days Setting of peak days all working days are set by default Return to the Profiles menu and select the Calendar option On this tab it is possible to set parameters of automatic synchronization see figure 4 65 fan Mail for Exchange Calendar gt O Sync calendar back E 2 weeks PWetete items on phone Figure 4 65 The Calendar dialog Sync calendar back All upcoming events are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchro nized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer Initial sync Before the first synchronization of the server with the device it is nec
106. allation Kerio iSync Connector 6 4 0 Kerio iSync Connector Installer Figure 12 1 Kerio iSync Connector Installer 060 Kerio iSync Connector Installer f Easy Install x License Click the Install button to install Installation Type e Easy Install Installing Finish Up Disk space available gt 4GB Approximate disk space needed 5 464K Cirsa Figure 12 2 Installation settings 5 Now the installation is started 6 The last page informs about successful completion of the installation process Close the wizard by using the Quit button 349 Chapter 12 Kerio iSync Connector 12 2 Synchronization settings User interface of the Kerio iSync Connector can be run via System Preferences in section Other see figure 12 3 Kerio iSync Connector Figure 12 3 Kerio iSync Connector Click on the Kerio iSync Connector icon This opens a simple configuration dialog with tabs General and Advanced and with the Synchronize now button by which synchroniza tion can be started manually e800 Kerio iSync Connector Kerio iSync Connector G Version 6 4 0 build 3296 anaana User account jsmith company com 47 v Synchronize calendars with iCal Customize Only selected Calendars will be synchronized v Synchronize contacts with Address Book Customize Only selected Contacts will be synchronized Next synchronization Wednesday May 02 2007 02 01 PM Kerio Tech
107. ally recognizes a browser and when such a browser type is detected it is automatically switched to the Kerio WebMail Mini mode customized for mobile screen parameters Thanks to special environment working with Kerio WebMail Mini is very fast and comfortable As the standard version of Kerio WebMail Mini see chapter 2 the version for mobile devices includes the following folders e mail folders e contact folders e email and contact public folders e email and contact shared folders For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 Warning Secured SSL is recommended to be used for connections to the server Once an authentication is completed successfully the INBOX folder is opened see fig ure 3 1 The environment resembles the one used in desktop browsers It is just optimized to fit in the smaller size of PDA and Smartphone devices The basic difference is that the toolbar is divided in two parts one of them located above and the other below the main window The following sections provide hints on where features known from the desktop version of Kerio WebMail can be found and on how to use them 165 Chapter 3 Kerio WebMail on mobile devices Internet Explorer fag Til jz X ts ma corey oewre z From j Subject Size Date Anne Black LJ Photos Diane Peterson Fw Attention go John Wayne Re Warning Move to folder v INBOX v Logout Settings Add Edit fol
108. alm Treo soere teon aea e n a e E S EE 213 4 7 1 Versa Mail settingS 0 cece cece areri eniti 214 48 Nokia ESe ri S 2 2200 14552cidaestdecanbesaa ee tteeeiad sien steed 4 219 4 8 1 Email For Exchange settings ece eee eee 220 A ROAGSWNC sucanceducsaceaanccegucesion seeaseaeasaceueosceuneoenoees 227 Kerio Outlook Connector cee eee eens 229 5l Software requirements 0c ccc cence eee eee eeee 229 5 2 Installation scnicesesevavrat tac dsaguiensescbmatetdeweeta dh amews 4 230 5 2 1 Creating a new profile and Kerio account settings 230 5 2 2 Data fil settigi S ceos herccegheecwosieunetiwbnor eke iiaenrs 238 5 3 Upgrade of the Kerio Outlook Connector cc cece eens 239 5 4 Changing of user password 2000cc cece cece eee eeeeees 239 5 5 Shared and public folders 0 ccc ccc cece eee ees 240 5 5 1 Sharing and mapping of folders ccc eee eens 240 5 5 2 Public and archive folders 00 cece eeceeeeeeeees 243 5 6 Rules for incoming messages 20000c cece cece eeeeeees 244 5 6 1 Creating or changing a rule 0 eee eee 246 5 6 2 Out of office 00000 cc eee eee e cece cece Tana Eni Ri 250 57 Spamfilter genic seine e Een oteew eet acedi eek Gaueie ses 252 57 THE Spam tab caciccesitamesciad i annen n AEA weciede dee 252 5 8 Address books and contacts 0 cece eee eects 254 5 8 1 Se
109. als dialog Username Use the Username textfield to enter username used for connection to the mail box in Kerio MailServer Password Use the Password textfield to enter password used for connection to the mail box in Kerio MailServer Domain Use the Domain textfield to enter the name of the email domain if you are not sure about this part contact your administrator Save the settings In the Profiles menu select Sync content On this tab set folders to be synchronized see figure 4 63 The tab also allows selection of preferred store for possible col lisions Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization In 223 Chapter 4 Data synchronization with mobile devices accordance with the settings either the changes performed on the server will beat and overwrite the changes in performed on the device the Server wins option or the other way round the Phone wins option within the ActiveSync By default the server beats the device It is recommended to keep these settings a D Mail for Exchange Se Sync content PO vcs Synchronise contacts a Synchronise email ves Figure 4 63 The Sync content dialog 8 In the Profiles menu select Sync schedule On this tab it is possible to schedule automatic synchronization see figure 4 64 Mail for Exchange Sync schedule gt O Always on Off pe
110. ame profile is not affected by Kerio Outlook Connector Store Note If you use MS Outlook 2000 make sure that you add Kerio MailServer a Outlook Address Book items during configuration In higher versions of MS Outlook Outlook Address Book is added automatically 237 Chapter 5 Kerio Outlook Connector 5 2 2 Data file settings In order for Kerio Outlook Connector to work properly it is necessary to set the Kerio file as the default data file If the file has not been selected automatically before it can be specified in the Tools gt Email Accounts View or Change Existing Email Accounts menu The Email Accounts window contains the Deliver new email to the following location option where Kerio can be selected E mail Accounts xi E mail Accounts You can select an account and change its settings or remove it Outlook processes e mail for these accounts in the Following order Change Kerio Mailserver MAPI Default Add Remove Hf Set as Default i Moye Up Move Down Deliver new e mail to the Following location kerio New Outlook Data File Figure 5 11 Data file settings Kerio Outlook Connector can also check whether the Kerio is selected as a default mes sage store By default the check is enabled and if the Kerio is not selected as a default store when MS Outlook is started a warning is displayed Preferences Mail Setup Mail Format Spelling Security other S spam
111. ameters for calendar and email can be set The Contacts folder does not contain any other parameters Calendar Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 4 The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information is of lower relevance 180 4 2 Windows Mobile 2002 To synchronize a particular type of information select its checkbox PC Server Figure 4 3 ActiveSync basic server configuration By default the synchronization applies to the last two weeks of the calendar This implies that the oldest updates are for the up to two weeks olds events If you need to synchronized also older data change the settings However bear in mind that at least the first synchronization may take longer D of appointments and all future appointments Figure 4 4 ActiveSync calendar synchronization settings Inbox Selection of the Inbox folder and a consequent clicking on Settings opens a di alog with email synchronization settings see figure 4 5 The dialog includes several options to customize synchronization e Amount of messages to this option allows
112. anced Incoming Server Settings Port Number 443 Use Secure Connection SSL Cane Figure 4 55 Advanced settings SSL encryption to manipulate with the email account as well as operate in your company s network in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes sup port for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device otherwise the synchronization would not work To get information on how to install such certificates contact your network administrator In chapter Support for ActiveSync Kerio MailServer Ad ministrator s Guide also provides instructions on installation of certificates on mobile devices Changing port number Under certain circumstances parameters of your mailserver may be config ured in a way that non standard ports are used If the HTTP service used for the synchronization is running on a non standard port ask you network ad ministrator to give you this information and specify the correct port number in the Port Number entry e Setting authentication against the proxy server In the last step of the wizard see figure 4 54 click
113. and click Search next to the text entry All messages found are listed Click Clear to clear the search and view the entire list again Advanced search For advanced search click Advanced on the toolbar see figure 2 12 The following criteria can be used to filter out searched messages e by subject e by sender e by addressee e by size e by date of reception e by the fact whether the message includes any attachments e by flag e by priority e by the fact whether the message was marked as spam Subject x vacation Messages more than x month x Search Close Sender 7 fiwayne Size minimal 7 10 kB x Messages with or without attachments 7 independent on flag priority spam 7 Figure 2 12 Advanced search filter Warning Only messages that meet all criteria specified in the filter will be listed When the filter is ready click Search Search All messages meeting the criteria will be listed upon clicking on the button Close The search filter will be hidden and the searching will be disabled 156 2 4 Contacts 2 4 Contacts In the list display information to individual contacts are listed in rows Each line in cludes a contact and associated information available e g email address phone num bers etc Columns display detailed information for contacts Each column enables sorting contacts by information Click the header of the selected column to sort contacts in ascending or
114. and to add it to a corre sponding field To Cc or Bcc Only the standard contacts folder and the standard public contacts folder are searched through Attach Use this button to attach a file to a message At maximum three files can be at tached After its first use the button is hidden You cannot append more than 3 files at once to one message 153 Chapter 2 Kerio WebMail Mini TIP To attach more than three files the following trick can be used e Attach the first three files and save the message as a draft e Open the message draft and attach other files three attachments can be added at one turn Warning Each attachment appended must not exceed the limit set by the adminis trator in Kerio MailServer otherwise the particular message will not be delivered Message reading New messages are delivered to the INBOX folder by default folders for incoming mes sages can be specified in the rules see chapter 1 12 The unread messages are marked in bold The number of unread messages is indicated in parentheses next to the folder name Click the message subject to view the selected message Message header as well as body are shown on the page There are also several buttons to perform various actions with the message Reply Reply all Forward Delete Spam From Diane Peterson lt dpeterson company com gt Add to address book J To jsmith company com Date 02 08 05 10 42 AM Subject Photos from Gree
115. apter calendars allow several layout views Users can select a view type which they currently find the most useful In this section detailed descriptions of individual view modes are provided Figure 1 64 Switching between view modes Note Modes can be changed by the corresponding toolbar buttons see figure 1 64 Day view The day view is the most detailed one since it focuses the shortest period The schedule is divided into 30 minute periods market by a clock symbol on the left The current interval is highlighted in yellow color the first half hour of the 12th hour in the pic ture 1 65 The single day view header serves to better reference in the calendar In the left section the current day and date are displayed in the right section there is a thumbnail calendar icon with sliders 70 1 7 Calendar The individual calendar events are ordered in a vertical timeline Each event is marked by a colored stripe and it contains the basic information subject location whether it is private or not and if is has a notification Whole day or multiple day events are displayed in the upper section of the calendar before the timed schedule so that these events do not mess into the daily schedule New event bd le x alt Ez o E 24 June 2006 Saturday Agp E i io f K a D Figure 1 65 Day view The events in this type of view can be moved to a different ti
116. ar the default private calendar e Contacts the default private contact folder e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately 219 Chapter 4 Data synchronization with mobile devices e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e This version allows installation of the root certificate on the device this implies that it is also possible to use the Kerio MailServer s self signed certificate for encryption Email For Exchange does not support the following features e It is not possible to synchronize public and shared folders e Itis not possible to accept reject an invitation Invitations can be viewed in Inbox but it cannot be manipulated it does not offer the Accept and Reject buttons and it is not displayed in the calendar 4 8 1 Email For Exchange settings The Mail for Exchange application is not standardly included in the mobile device set Therefore it is necessary to install it Import and installation of the application is de scribed in the application s guide which is available at the Nokia website Note This chapter describes settings for devices Nokia E60 and Email For Exchange 1 3
117. ar 4 Page 1 oft gt Folders 8 jsmith company com a 6u S Open in new window Diane Peterson Fw Attention 10 16 2006 09 38 AM 2 kB a z Cont John Wayne Meeting 10 16 2006 09 52 AM 2kB Dele 0 E Anne Black Photos 10 16 2006 09 41 AM 56 kB C Draft GEM Sel eect E John Wayne Re Warning 10 16 2006 09 37 AM 3 kB G unk Move or copy all nevy Delete all El Note Access Rights 4 LE Public Folders Figure 1 106 Pop up menu Mark all as read 3 Click on Mark all as read Move or copy all This option can be used to copy or move all messages included in a particular folder This option is available for all folder types To copy or move all items from one folder to another follow these instructions 1 Right click on the folder to open its pop up menu 2 Inthe pop up menu click on Move or copy all see figure 1 107 amp gt ep Settings v Folders B jsmith company com a C INBOX 4 ag 4 amp 3 Contac Open in new window Delet prafts New subfolder C Junk E El Notes Delete all Outbo C Sent It Access Rights C Shared Folders SA Tasks E LI Public folders Figure 1 107 Pop up menu Move or copy all 115 Chapter 1 Kerio WebMail 3 In the move or copy dialog just opened select the destination folder i e the folder to which the items will be moved see figure 1 108 4 Folder selectio
118. ar and contacts offline In detail Kerio Synchronization Plug in is described in chapter 6 Windows Calendar Windows Calendar is an Microsoft Corporation s application used for management of calendars Support for Kerio MailServer allows publishing of calendars on the server or subscription of any Kerio MailServer calendar Data synchronization with mobile devices Kerio MailServer supports data synchronization with mobile devices via the Ac tiveSync protocol ActiveSync allows direct synchronization of data stored in email accounts with mobile devices it is not necessary to connect to a desktop synchro nization application The ActiveSync protocol can use diverse applications in mo bile devices e g ActiveSync on Windows Mobile the VersaMail email client on Palm Treo the Mail for Exchange applications in Nokia Eseries the RoadSync applica tions and others Chapter 4 provides detailed information on which folders can be synchronized and how the synchronization should be configured on individual devices Microsoft Entourage Microsoft Entourage is an MS Office 2004 for Mac email client which also supports management of personal information and groupware functions The support pro vided by Kerio MailServer is described in detail in chapter 9 Apple Mail Apple Mail is an email client developed by Apple Computer The support provided by Kerio MailServer allows displaying of calendar and contact folders in this client for details s
119. ar names Publish changes automatically If this option is checked the calendar will be re published upon each change Publish subjects and notes If it is desirable that events subjects and bodies are displayed on the server enable this option Publish alarms Alarms will be published with the calendar It is recommended to leave this op tion disabled since the calendar is published only for reading and the user who subscribes to it cannot close the alarms 329 Chapter 10 Apple iCal Support Publish To Do items This data will not be displayed in Kerio MailServer It is necessary to switch the dialog for Publish on to Private Server mode URL However URL for publishing in one of the following forms is required http server_name ical format To publish a calendar in the root folder of a particular mailbox enter URL in the following format http server_name ical To publish a calendar in the calendar folder of your mailbox enter URL in the following format http server_name ical calendar To publish a calendar to the mailbox of another Kerio MailServer user enter URL in the following format http server_name ical user domain folder_name It is also possible to publish a public calendar The following URL format must be used http server_name ical public folder_name Make sure that URL address does not include forbidden characters and symbols This involves spaces between words The spe
120. arching in address books via the MAPI interface 254 5 8 2 Searching contacts via the LDAP directory service 256 5 8 3 Contacts forwarding 000cc cece eee eens 261 5 8 4 Distribution lists 0 ccc cee eee eees 262 5 9 Scheduling of MeetingS vs ccciicce ces ei eae ro rilati eniu dae cede 263 5 9 1 Creating a meeting using the Free Busy server 263 SLO Privat tems icvasccdastichosckaonssesncsomsscanenrs Shoat areca 265 Soll NOTES 43 2 42ccapmancenonedeset eee enteee ana 266 5 12 Troubleshooting 00 cece cece 267 5 12 1 Spam Not Spam buttons displaying problems 267 5 12 2 Installation and configuration of MS Outlook 2000 267 5 12 3 Messages signed in MS Outlook 20 0 cece eens 268 5 12 4 Error in settings of contact folders used as address books 269 5 12 5 Problems with displaying of Free Busy information 270 Kerio Synchronization Plug in 00 0c cece cece eee eee 273 6 1 Installation 2 lt ccinoacenwrodsiasew masedansss eset eat arians ERO TREE 274 6 2 Synchronization orearen aa E Rea riueeawm okies 275 6 3 SSL secured synchronization 0 00 ccc ccc eee eens 279 6 4 Kerio Outlook Connector and Kerio Synchronization Plug in 281 Web calendars in MS Outlook 2007 220 ee eee cece eee eee 283 7 1 Subscription to calendars 0 ccc cece cece e eee e eee e eens 283 7 2 Calendar pu
121. arching settings 0 cece eee eee 339 11 2 2 Synchronization 0 00 cece serae Oria aa 341 Kerio iSync Connector nceaiieesccic tere ee eta eeee cok aw ee wind seree nano es 348 P20 installation sicccctacedeedsedarestoatiiacataadiiigettedaidacdiess 348 12 2 Synchronization settings 0 cece eects 350 12 3 The process of the synchronization c cece cece ee ees 355 Support for Apple Mail 10 4 0 cece cece eee eee eens 357 13 1 Exchange account in Apple Mail cece eee e eee eens 357 13 2 IMAP account in Apple Mail 0 cece cece eee eens 358 13 3 Learning of the antispam filter 0000 cece eee eee es 358 Legal Presumption 2o c2csacccceceedcu sees saecedeedananenan ed OE anen 362 Glossary Of terms ai6s0 cexsadeces ieee eta tats beeen enear ere se bee bans 363 ndek stasis scatecedatsa icteniieee cotetameeierceeke heehee a T neta ss 366 Introduction This document provides detailed setting guidance for all applications and modules email clients calendars and address books data synchronization supported by Kerio MailServer While some of these applications are supported directly i e no additional installations are needed it is only necessary to perform specific settings others require installation of supportive modules and extensions In addition to external applications this document also addresses the Kerio WebMail interface whi
122. ard SSL encryption protocol It is possible to secure communication via the WebDAV interface as well as requests and responses between MS Entourage and the LDAP server built in Kerio MailServer Settings differ for each version of MS Entourage Here you can find description of both alternatives Settings in MS Entourage 2004 To set WebDAVS in MS Entourage 2004 follow these steps e On the Account Settings tab in Tools gt Accounts enable the DAV service requires secure connection SSL option see figure 9 17 319 Chapter 9 MS Entourage support Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is there fore not necessary to change the port by hand e Ifthe HTTPS service in Kerio MailServer is running on another port than ste standard port 443 it is necessary to enable the Override default DAV port option and change the port by hand Edit Account Options Advanced Delegate Security Account name kms jsmith Personal information Name John Smith E mail address jsmith company com Server information Account ID jsmith Domain Password eeeeeeeee v Save password in my Mac OS keychain Exchange server You can also enter Outlook Web Access server addresses such as http mail example com exchange into the Exchange server field For more information contact your Exchange serv
123. are required for authentication e The calendar s owner sends us URL address of the calendar Then clicking on the address subscribes the calendar To subscribe a web calendar follow these instructions 1 Start your web browser 2 Enter a corresponding URL address to specify the calendar s location The address must follow this pattern webcal server_name ical format For better understanding of the URL specification view the following examples 286 7 1 Subscription to calendars To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format webcal server_name ical for example webcal mail company com ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern webcal server_name ical domain user calendar_name for example webcal mail company com ical company com jsmith Personal To subscribe the default calendar use the following URL format webcal server_name ical public It is also possible to subscribe another user s calendar s if shared The following URL format must be used webcal server_name ical public calendar_name This opens the External Protocol Request window notifying that MS Outlook must be used for subscription of a calendar Confirm the dialog by clicking on the Launch application button see figure 7 3 External Protocol Reque
124. are saved in the contact folder where they can also be managed Contacts groups group of users with a shared email address or other distribution lists can be later added to a distribution list Two methods can be used to achieve this First open a distribution list and add an address in the same way as when creating a list Second select contacts in a contact folder in the Selected contacts menu select the Add to distribution list option and confirm settings by clicking on OK 2 5 User settings Use the Settings section to change the individual user settings Click the Settings link in the toolbar to display the page for specifying settings After you perform any changes to the user settings click the Save and close button in the upper left corner of the page to save these settings 161 Chapter 2 Kerio WebMail Mini Warning User settings are connected with the full version of Kerio WebMail Most of the user settings changes will be therefore applied also in the full version of the program Settings applicable only to Kerio WebMail Mini are marked by a note in parenthesis General Number of displayed messages Use this option to set the number of messages that will be displayed in the message list This option applies only to the WebMail Mini interface Preferred language Selection of a language for the Kerio WebMail interface Date format Selection of the date display The date form follows this pattern dd day mm
125. as been pub lished Unpublishing of a calendar Calendars can be unpublished as follows 1 Click on the calendar with the right mouse button 2 Inthe pop up menu select the Publish to Internet Remove from Server option 293 Chapter 8 Support for Windows Calendar Windows Calendar is a Microsoft Corporation s application used for calendar manage ment on Windows Vista This application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server It is also possible to publish calendars on the web server Kerio MailServer supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Windows Calendar In addition to subscription to their own calendars users can also subscribe to calendars shared by other users Warning 1 In Windows Calendar subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example 2 The Windows Calendar application does not allow connection to more than one user account located on a single server at a time 3 Kerio MailServer does not support tasks created and saved in Windows Calendar No
126. ated distribution lists are displayed in the contact folder If multiple contact folders are used the particular distribution list is saved in the folder where it is created If the list is for example created in a task folder the distribution list is automatically saved in the default private contact folder in Contacts to distinguish distribution lists from other items in the contact list they are displayed bold 63 Chapter 1 Kerio WebMail A new distribution list To create a new distribution list follow the instructions provided below 1 Click on the button which allows creating of new items see figure 1 58 2 Inthe menu select the New distribution list option E 4 New mail 8 New contact New distribution list Q New event A New task kl New note Figure 1 58 Toolbar menu 3 A dialog is opened where a distribution list can be created see figure 1 57 4 Now specify name of the distribution list For this purpose use the Name entry 5 Now add email addresses to the list The Select and Add buttons can be used for this purpose e The Select button opens a dialog where addresses can be looked up and selected in contact folders The dialog contains the following items Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any contacts in cluding the string will be search
127. bMail Today page The Today page provides overview of the current status of the mailbox It shows current number of unread messages in Inbox Settings allow to add more folders for which this information will be shown as well as tasks and events for the current day It also includes a quota for disk space reserved for the particular mailbox if the quota has been set by the server administrator This section also provides information about current free and occupied space in the mailbox so the user can always easily recognize how much of the mailbox is currently available To open the Today page click on the root folder at figure 1 17 the root folder is jsmith company com In the user interface it is possible to set the Today page as an introductory page that would be displayed upon each connection to Kerio WebMail for details on these settings see chapter 1 11 1 Thus the users can see right at the start what should be done on that day and they do not have to surf through individual folders Individual items at the Today page are formated as links which can be simply clicked to view the particular event task or email folder KerioMsiiServer6 amp Today D 4h Settings Y 6 New mail Y Folders Tasks 8 3 6 INBOX 3 E Private amp Calendar amp Contacts Deleted Items 1 Drafts Messages C Junk E mail E Notes Disc space Quota No quota set 2 Outbox Used 54 8 kB C Sent Items Message cou
128. bMail allows forwarding of events in such a format so that it is possible to save it to the calendar directly Thanks to this feature it is not necessary to copy event data to email messages and to the event s edit dialog box at the addressee s side Kerio WebMail also supports another option When a message with an event in the attachment is received the recipient can simply click on the attachment to open the event in the standard event edit dialog box Click on Save and Close to confirm settings and save the event to the Calendar folder Note To save an event or open it as an attachment right click on it and use one of the options available Open or Save How to forward an event To forward an event select it by the mouse pointer and click on the Forward button on the calendar folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select an event and click on a corresponding icon to open a message editor where the event is included as an attachment The message can be edited before it is sent 3 The event will be saved in the iCalendar format ics 89 Chapter 1 Kerio WebMail Warning Do not forget to enter the recipient s email address in the To textfield 1 8 Tasks Every single day we complete various tasks at work at home or anywhere else Those of us equipped with an excellent memory can remember them others use various tools such as little notepapers
129. be used http server_name ical public folder_name Make sure that URL address does not include forbidden characters and symbols This involves spaces between words The special 20 character must be used in stead of spaces Here is an example http mail company com ical private 20calendar The other forbidden characters and symbols can also be replaced by corresponding equivalents These equivalents are represented by hexadecimal ASCII codes of the particular characters preceded by the symbol see table 10 1 Besides forbidden symbols there are other characters that must be encoded This includes any national diacritical characters etc It is also necessary to replace these characters in URL by their hexadecimal alternatives Note In Kerio MailServer standard folders Inbox Junk E mail Sent Calendar Tasks are saved under their English names Therefore use the Calendar name to publish an iCal calendar to a default folder http mail company com ical Calendar Login Password Name and password used for authentication at the server where the calendar will be published In this case specify username and password for the corresponding Kerio MailServer user account Publish changes automatically This option enables disables automatic update of the published calendar The whole calendar is published within each update Publish titles and notes If it is desirable that events subjects and bodies are dis
130. be shared with other users to make it pos sible for them to subscribe it in their Windows Calendar or to view it in Kerio WebMail if they have an account in the same Kerio MailServer To share a calendar follow these instructions 1 Log in the Kerio WebMail interface 2 Create a special calendar folder e g Shared_Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 10 5 3 Share the folder with corresponding users 4 Publish a Windows Calendar calendar to the folder just created The URL for pub lishing will be as follows http server_name ical Shared_Calendar Warning It is always necessary to share the entire folder in which the calendar is pub lished If only the calendar itself is published the sharing will be removed upon next up date publishing of anew version This is caused by the fact that calendars are recorded on the servers in the way that the original version of the calendar is removed first in cluding possible sharing and then a new version is saved to the server 300 Chapter 9 MS Entourage support MS Entourage is an MS Office 2004 for Mac email client supported by Kerio MailServer This support uses the interface for MS Exchange in MS Entourage and it includes e support for groupware data such as mail calendars contacts and public folders e Free Busy server for meetings management e connection of various LDAP databases for contact look up e learning of the Bayesian fi
131. ble to create meeting and include attendees without sending them any invitation By default however sending of invitations and meeting newsletters is enabled Below you can find instructions on how to create a list of attendees 1 Two buttons located below the list can be used to add attendees see figure 1 70 e Use the Select button to search attendees in contacts see figure 1 71 Look up and select addresses you want to add The dialog contains the following items 80 1 7 Calendar New event Kerio MailServer 6 Microsoft Internet Explorer OF x send PA Save and close Q Recurrence General Invite attendees Attendees invited to this event Attendee lt E mail gt 07 00 08 00 09 00 10 00 11 00 12 00 01 00 02 00 03 00 BSB ohn smith lt jsmith company com gt B ipeterson company com FB ohn wayne lt wayne company com gt F B Bates lt sales company com gt FG frotebook companycom fpoardroom campany com Select Add 4 free M tentative busy I out of office no information Start time 05 31 2006 fro Aam End time 05 31 2006 afrz m Figure 1 70 Attendees E Contacts Kerio MailServer 6 Microsoft Internet Explorer ojx Folder fai contact folders 5 Search For Search Displayname mall Company Amanda Black ablack company com j Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson
132. blishing 2 c0 0 ees ecw rene deena neeseuneeeenennees 290 Support for Windows Calendar 000ccceeee eee eee eee e eens 294 8 1 Subscription to calendars 0 ccc cece cece eee e eee e eee eenes 294 8 2 Calendar publishing ccc eee 297 6 3 Sharing of calendars croscessssets r itenni iEn IEn ENSEN 300 10 11 12 13 MS Entourage SUPPOIT 6 ici6c iscsi cei daseeen sees eieerr eters tne caw e es 301 9 1 Basicacco nt settings sacesctee niese eiiie pii e iien teats 301 9 2 Connection to the LDAP server 000 e cence eee eeeenes 310 9 3 Scheduling of meetings 2c cece eee eee renn 312 9 4 E E coset dusine ume E S E TETT 314 9 5 Delegating folders and their connection in MS Entourage 2004 315 9 6 Secure communication of Kerio MailServer with MS Entourage 319 Apple iCal SUpport c cccccsctnisecgs ccbee isa teens deve Oe beads eee betes 326 10 1 Setting Apple iCal in Mac OS X 10 3 2 1 cece eens 326 10 2 Setting Apple iCal in Mac OS X 10 4 2 0 ec eens 331 10 3 Sharing of calendars 00 000 eee eee eect e reren 336 10 4 Create public calendars 2023 s2escigstatiee cere beacteenis anbhann 336 Apple Address Book Support 00ccceeeeee eee e eee ee eeeeeeeeeenees 338 11 1 Apple Address Book pro Mac OS X 10 2 Jaguar 0000 ee eeee 338 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger 339 11 2 1 LDAP se
133. button To test whether the settings allow proper func tionality use the Sync button in the ActiveSync main window This button can be used for manual synchronization whenever needed 4 3 2 ActiveSync settings in Smartphone Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start ActiveSync Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and run ActiveSync see figure 4 18 192 4 3 Windows Mobile 2003 and 2003 Second Edition 1 Messaging 2 Contacts 3 Calendar 4 Internet Explorer 5 ActiveSync 6 call History 7 J MSN Messenger 8 i Settings 9 More Figure 4 18 The Start menu 2 In the ActiveSync application click on Menu and select Options from the menu see figure 4 19 1 Options 2 Connect via IR 3 Connect via DMA Figure 4 19 ActiveSync Menu gt Options 3 Inthe Sync dialog just opened select the Server Settings option see figure 4 20 4 In theServer Settings dialog box select the Connection option see figure 4 21 193 Chapter 4 Data synchronizatio
134. bytes KB and megabytes MB Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio MailServer antispam filter to protect your users from such messages This filter uses spe cial header items which include message evaluation and information about ap plied antispam testing For all messages This rule is valid for all incoming messages Select the Actions for your rule select an action that will be taken for messages matching with condition in section 1 Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list You can also specify shared or public folders in one of the following forms 247 Chapter 5 Kerio Outlook Connector user shared_folder or public public_folder if the appropriate user has write rights for this folder Warning If a folder is renamed that a rule is created for name of the folder in the rule is not changed Therefore it is necessary to do this manually Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in Inbox This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not b
135. c a Yil 1 24 fok Server Logon Credentials User name jsmith Password Domain company com Save password required for automatic sync Connection Rules Ej Figure 4 12 ActiveSync user login data settings Another section of the dialog is the Rules tab The following parameters are covered ActiveSync Q Til 1 25 fok Server Sync Rules When connected to my PC server sync very 5 minutes When server sync conflicts occur Replace the item on my device v Logging None v Connection Rules Ej Figure 4 13 ActiveSync synchronization rules settings 188 4 3 Windows Mobile 2003 and 2003 Second Edition When connected to my PC server sync These settings apply to the period when the device is connected to the work station via the ActiveSync desktop application When server sync conflicts occur The menu allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 33 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings Logging The option allows to se
136. cal intranet R10 Z Figure 1 132 Rule list Modify Use this option to change edit the selected rule Delete This option removes the selected rule Edit script This option is used for editing the script the filter source code Filtering rules are created in the Sieve standard language This means that the dialog window displayed after clicking on the New or Edit button is a graphic interface for the rules The graphic dialog window enables setting of all conditions and functions offered by Kerio MailServer Therefore it is recommend that only users who are familiar with the Sieve language and do not wish to use the graphic interface use the Edit function Move up Move down Move the rules up or down All rules are processed from top to bottom and should be sorted from the most specific to the most general ones A rule can also stop pro cessing of other rules i e no more rules are processed even though the message would comply with some of them In such cases consider carefully where the rule should be inserted Note The Spam rule is special and cannot be moved by the Up and Down buttons The highest priority is set for the rule Save and close This button saves all changes to the rule This must be done every time you make changes to the rules including their activation or deactivation using the checkbox or all changes will be lost If changes have not been saved a warning message will 137 Chapter 1 Kerio WebMail
137. calendars and contacts between your Outlook and Kerio MailServer m Server Information Use information about server and login from account mail company com 7 Use own settings Change Connection check r Synchronization Settings IV Synchronize on Outlook s startup IV Synchronize every f 0 minutes I Synchronize after change addition or deletion of an item in folder IV Synchronize public folders Restore synchronization status Cancel Figure 6 3 Synchronization settings e Traffic of the account is SSL secured in such cases it is possible to use server information and login data from an existing POP3 or IMAP account e This option synchronizes data if an account which is not set in the profile e The profile is used only for synchronization of calendar contact and notes personal folders and there is no POP3 or IMAP email account created in it Click Change to open a dialog where parameters for a corresponding account can be set The dialog allows direct definition of the IP address or the DNS name of the server against which the synchronization will be performed For authentication at the server it is also required to define username and password for the corre sponding user account It is also possible use this dialog to set SSL encryption to protect the synchronization Regardless of which of the described settings is be used once the configuration is finished click on the Connection che
138. can be available also in Kerio WebMail and vice versa Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in MS Outlook to complete desired email addresses and save them under a common name Any time when sending an email message to such a group simply enter the name of the corresponding distribution list in the To entry instead of filling in all addresses involved Distribution lists are helpful if email is often sent to a group of addressees For exam ple it can be a group of people with whom you often communicate in your work it is a certain alternative to mailing lists or to group addresses To learn more on how to create and use distribution lists refer to any reference guide addressing MS Outlook issues 262 5 9 Scheduling of meetings 5 9 Scheduling of meetings In MS Outlook a special tool can be used for scheduling of meetings details on what meetings are and how they are used see section 1 7 7 This tool is called Free Busy server MS Outlook extended by Kerio Outlook Connector allows using of the Kerio MailServer s built in Free Busy server The Free Busy server helps the meeting initiator schedule their events for times when invited attendees are free the meeting does not collide with any other event in their calendars It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature h
139. ccessfully entered all the information required to setup your account To close the wizard click Finish Figure 5 33 A new account directory dialog box finalizing a directory creation 5 8 3 Contacts forwarding It is recommended to forward the contacts in the vCard format Actions Forward as vCard When a contact is opened in a client application that supports vCard format Kerio WebMail Mozilla Mail etc the received contact can be added to the contacts folder And the other way round If MS Outlook receives a message with a contact in vCard format the recipient can simply click the link in the message and the standard form for creating new messages is opened 261 Chapter 5 Kerio Outlook Connector 6 Contacts Microsoft Outlook gt File Edit View Go Tools Actions Banw 3 AXIY S New Contact W spam gh Not Spam B Ctrl N New Contact from Same Company B New Distribution List Ctrl Shift L S New Message to Contact mw New Letter to Contact kA New Meeting Request to Contact New Appointment with Contact ad New Task for Contact New Journal Entry For Contact Link gt Call Contact a Call Using NetMeeting Y Follow Up Ctrl Shift G Forward as vCard t Forward Ctrl F Figure 5 34 Forward as vCard 5 8 4 Distribution lists Kerio MailServer supports storage of distribution lists on the server Thanks to this fact distribution lists created in MS Outlook
140. certificate signed by an internal certification authority it is necessary to install another cer tificate on the device otherwise the synchronization would not work To get infor mation on how to install such certificates contact your network administrator In chapter Support for ActiveSync Kerio MailServer Administrator s Guide also pro vides instructions on installation of certificates on Windows Mobile 5 0 Smartphone Edition Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard 208 4 5 Windows Mobile 5 0 AKU2 4 On the second page set your login data see figure 4 41 User Information abc Y l User name jsmith Password company com Save password Figure 4 41 ActiveSync user login data definition User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the synchro nization enable this option This option is required to be enabled especially if you want to use the feature of automatic synchronization 5 The following dialog provides a list of all folder types which can be synchronized
141. certificate is not in the trusted root database gt Details gt Trust Settings Chide Cerificate Continue Mi Figure 9 21 Certificate Details Use the mouse pointer to move the certificate s icon to the desktop as shown at figure 9 22 On the desktop click on the certificate In the Add Certificates dialog box see figure 9 23 select the X509Anchors store type in the Keychain menu The X509Anchors store includes saved certificates which can sign and thus make trust worthy other certificates It also stores all trustworthy certificates 323 Chapter 9 MS Entourage support Untitled Safari can t verify the identity of the website localhost The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway Always trust these certificates mail company com Self signed root certificate Expires Thursday July 19 2007 11 39 44 AM Europe Prague This certificate is not in the trusted root database gt Details gt Trust Settings Hide Cerificate CCom 4 Figure 9 22 Moving the certificate to the desktop BOO Add Certificates Do you want to add the certificate s from the file EA self signed crt to a keychain Keychain X509 Anchors Ea Figure 9 23 The Add Certificate
142. ch is used to access user data and email accounts via the most wide spread web browsers such as Internet Explorer Firefox or Safari This guide addresses features and configuration of the following applications and inter faces Kerio WebMail Kerio WebMail is a comfortable web interface which can be used to maintain email and other folders saved in mailboxes on a particular server Kerio WebMail is available in two versions e Kerio WebMail full version designed for most of supported browsers see chapter 1 e Kerio WebMail Mini a special lite edition designed for unsupported browsers or for computers with slow Internet connection see chapter 2 and for mobile devices see chapter 3 Microsoft Outlook Support for Microsoft Outlook is allowed by two extension modules which enable better exploitation of Kerio MailServer s groupware features e Kerio Outlook Connector an extension to MS Outlook It allows scheduling and sharing different types of data Thanks to this module MS Outlook is able to work with groupware data contacts calendar tasks notices stored in Kerio MailServer In detail Kerio Outlook Connector is described in chapter 5 e Kerio Synchronization Plug in this application allows synchronization of per sonal calendar contact and notes folders as well as public folders with calen dars and contacts This application is useful especially to users of notebooks who need to work with their email calend
143. cial 20 character must be used in stead of spaces Here is an example http mail company com ical private 20calendar The other forbidden characters and symbols can also be replaced by corresponding equivalents These equivalents are represented by hexadecimal ASCII codes of the particular characters preceded by the symbol see table 10 1 Besides forbidden symbols there are other characters that must be encoded This includes any national diacritical characters etc It is also necessary to replace these characters in URL by their hexadecimal alternatives Note In Kerio MailServer standard folders Inbox Junk E mail Sent Items Calen dar Tasks are saved under their English names Therefore use the Calendar name to publish an iCal calendar to a default folder http mail company com ical Calendar 330 10 2 Setting Apple iCal in Mac OS X 10 4 Name Character Hexadecimal Action space 20 Sometimes spaces can be deleted especially where multiple spaces are used in a row quotes Hi 22 Quotes are often used to mark URL addresses in plain text greater than gt 3E This character is often used to mark URL addresses in plain text less than lt 3C This character is often used to mark URL addresses in plain text hash 23 In URL the character is used as an anchor linking to a particular section on a page percent 25 In URL the character encodes the other characters
144. ck button to test whether the parameters are set correctly and connection of MS Outlook to the server works smoothly When the check is finished successfully it is possible to continue in setting If not contact your network administrator 277 Chapter 6 Kerio Synchronization Plug in Server Name f 92 168 44 169 J Use secured connection SSL User Name fismith Password esescees Cancel Figure 6 4 Manual account setting Synchronization settings The following options allow optimization synchronization settings Synchronize on Outlook s startup The synchronization is performed upon each startup of MS Outlook If only this option is enabled it is necessary to close and reopen the application when switching to the online mode to perform the synchronization Therefore it is recommended to combine this option with one or both of the following ones Synchronize every minutes Interval that will be used for the regular synchronization Synchronize after change addition or deletion of an item in folder Synchronization will be performed upon any change i e when a new item con tact event is added or another is removed Note It is not recommended to enable this option if the line used for connection to the network is not fast enough for frequent synchronization Synchronize public folders This option allows synchronization of public folders only the default public Calendar folder and the default pub
145. cluded as an attachment Now the message can be sent it is also possible to edit the message before sending it 2 The contact is saved in as vCard vcf 62 1 6 Contacts Warning Do not forget to enter the recipient s email address in the To textfield 1 6 8 Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name Whenever sending an email message to such a group simply enter the distribution list name in the To entry instead of filling in individual addresses Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work or outside the office as shown at figure 1 57 it is a certain alternative to mailing lists or to group addresses y New distribution list Kerio MailServer 6 Microsoft Internet Explorer Save and close 6 Mail to the distribution list D Update Members Notes Name sgash a e Danielle MacMillan memillan othercompany com Elein Bullet bullet company com James Vega info abcde com John Joseph Smith jsmith company com John Wayne jwayne company com Select Add Remove Categories Miscellaneous Personal Private JY Figure 1 57 Distribution list an item tab Once cre
146. contacts up in tiny pocket books and visit card filers is too time consuming and ineffective For this reason contact folders have been developed Actually these folders are elec tronic address books replacing the old fashioned methods of contact maintenance In addition to the fact that all contacts are kept together other advantages come along such as easy look up and automatic recognition of known email addresses while being written In addition to creating and maintaining of single contacts contact folders allow creating and maintaining of distribution lists Distribution lists are groups of contacts recognized by a single group name This name is simply used instead of entering all included addresses separately Contact folders provide a large scale of benefits addressing maintenance of contacts distribution lists etc These benefits are focused in this chapter 1 6 1 Toolbar This section describes actions related to contacts available from the contact folder tool bar z New contact MA W B Q view address cards aice Search Clear lt 4 Page 1 ofi Figure 1 46 Contacts folders toolbar New contact This button opens a dialog box where users can create a new contact see sec tion 1 6 3 The menu also includes an option to create a new distribution list see figure 1 47 53 Chapter 1 Kerio WebMail Tianna 1 4 New mail amp New contact New distribution list Q New event a New task
147. ct look ups New LDAP can be added on the Directory Service tab in Tools Accounts Account name Name of the account used for reference only LDAP server DNS name or IP address of the computer where LDAP server is running e g mail company com or 192 168 1 10 This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anonymous connections e Account ID user name When connecting to the Kerio MailServer s LDAP data base it plays a role whether the user is created in the primary domain If the user is created in a domain which is not primary the username must include the domain for the specification This implies that the Account ID pattern will be as follows user domain jwayne company com If the user is created in the primary domain simply use the user jwayne pattern for the specification e Password user password 310 9 2 Connection to the LDAP server Edit Account Account name KMS account Server information LDAP server Mail company com i This server requires me to log on Account ID Password seeeeee v Save password in my Mac OS keychain Click here for advanced options Assist Me Cancel ox Figure 9 10 LDAP settings Edit Account s Account Settings Server options Fann Wa Maximum number of results to return 100 8 Search timeout 60 seconds Search ba
148. curity certificate The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes View Certificate Figure 6 6 Security Alert 3 In the dialog with certificate details displayed click on the Install certificate button 4 A certificate installation wizard is opened There is nothing to be set in the wizard Simply confirm all settings and close the wizard to install the certificate Once the certificate is installed it is necessary to set SSL encryption in the Synchronize KSP Options menu Since it is not allowed to use existing settings of the account to enable SSL encryption it is necessary to set synchronization by the Use own settings option see figure 6 7 1 Switch to the Use own settings mode and click on the Change button Settings for Kerio Synchronization Plug in Kerio Synchronization Plug in is used for synchronization of private and public calendars and contacts between your Outlook and Kerio MailServer Server Information Use information about server and login from account localhost z Use own settings Change Connection check Figure 6 7 Options switch to the Use own settings mode 280 6 4 Kerio Outlook Connector an
149. d Kerio Synchronization Plug in In the Server Information dialog see figure 6 8 just opened enter DNS name or IP address of the server where Kerio MailServer is installed to get the address contact your network administrator Server Information xi Server Name mail company com IV Use secured connection SSL User Name jsmith Password evesceecece Cancel Figure 6 8 Server Information settings example Enable the Use secured connection SSL option Specify your username password to the account which you want to synchronize the data with usually the same data as the login data for your email account 6 4 Kerio Outlook Connector and Kerio Synchronization Plug in This section provides a solution for the case when users need to use groupware features of Kerio Outlook Connector and work in the offline mode at the same time Kerio Outlook Connector itself does not allow working in the offline mode However it is possible to use Kerio Synchronization Plug in Kerio Synchronization Plug in is an extension for MS Outlook which allows synchroniza tion of contacts and the calendar in private folders of MS Outlook Private folders can e used separately or in association with a POP3 or IMAP account For more information about Kerio Synchronization Plug in refer to chapter 6 Follow these instructions to make it possible to use both products in one MS Outlook Two profiles must be created in MS Outlook see c
150. d for authentication to Kerio MailServer Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the syn chronization enable this option If you want to use the feature of automatic synchronization this option is required to be enabled 182 4 2 Windows Mobile 2002 Advanced Connection Options User name Jog hic Domain company com Save password Connection patele Hei ioe lentils Figure 4 6 ActiveSync login data settings Another section of the dialog is the Rules tab see figure 4 7 The tab includes settings of what should be done if the synchronization collides Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings Return to the Server tab see figure 4 3 and open the Schedule tab On this tab it is possible to define automatic synchronization see figure 4 8 183 Chapter 4 Data synchronization with mobile devices Advanced Server Options If there is a conflict an item ha
151. d public folders leave the entry blank or enter fn ContactRoot Specify appropriate branch of the LDAP database in more details to limit access only to certain folders To better understand various alternatives read the following examples cn jsmith company com fn ContactRoot it will be searched only through contact files of the user john company com fn personal fn ContactRoot it will be searched only through contact files of users that are logged into the LDAP server This option is identical with the previous one however it is not necessary to specify username or email address of the user This feature can be used for example for configuration of more clients etc fn public fn ContactRoot it will be searched only through public contact files fn Contacts cn jsmith company com fn ContactRoot only the Contacts folder of user jsmith company com will be scanned fn PublicContacts fn public fn ContactRoot it will be searched through the public PublicContacts folder only When all necessary settings are done click on OK to save the parameters and then on Next to open the final dialog of the wizard see figure 5 33 5 Save the settings by the Finish button Note The settings shown here applies to MS Outlook 2003 Corresponding settings for individual versions can be found in the Tools gt Accounts menu 260 5 8 Address books and contacts E mail Accounts xi a Congratulations You have su
152. default private Calendar folder the default private Contacts folder and the default private Notes folder In settings it is also possible to enable synchronization of the default public Calendar folder and the default public Contacts folder Within synchronization only changed and modified information is exchanged between the MailServer and MS Outlook Objects changed both at the server and the client will be duplicated First startup of MS Outlook with Kerio Synchronization Plug in If the installation is completed successfully the user is informed by an alert that Kerio Synchronization Plug in must be set first see figure 6 1 Simply enter required infor mation in the configuration dialog see figure 6 3 Upon the first startup this dialog is opened automatically To open this dialog any time needed use a special menu that was added to the MS Outlook toolbar upon the installation see figure 6 2 The configuration dialog can be opened by Options 275 Chapter 6 Kerio Synchronization Plug in Kerio Synchronization Plug in Ed i This is the first time you run Outlook with Kerio Synchronization Plug In Configuration dialog will be shown where you ll be able to set up options of synchronization Figure 6 1 Running MS Outlook upon the plug in installation gt Synchronize KSP Status Options Help KEIT About plug in Figure 6 2 The Kerio Synchronization Plug in toolbar Synchronization setting
153. der and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Using the Free Busy calendar for meetings If URL address for connection to the Free Busy server is enabled for an account in its configuration see chapter 9 1 users can easily choose the best time for their meetings The Scheduling tab provides a list of all members of a particular meeting with the Invite option and time they are free or busy The busyness of individual users is shown by different tints of blue The Free Busy server marks users for whom no information is available with grey users who do not have an account on the same server etc Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information The purple box represents the meeting suggested The window can be moved extended or narrowed by the mouse pointer Warning For a successful connection to the Free Busy server it is necessary to specify the Subject entry on the Appointment tab 313 Chapter 9 MS Entourage support AAA Meeting om es aza H save So ie 2 f v bJa 7 E Categories 7 Projects 7 fa yet mpany com jsmith company com Meeting Start Mon Jul 12 2004 a 1 00PM C All da End Mon Jul 12 2004 Se 3 00PM Du
154. ders Figure 3 1 Kerio WebMail Mini INBOX folder 3 1 Message reading Messages can be read right away since the INBOX folder see figure 3 1 is opened imme diately after a successful login To open a message click on its subject formatted as a link This opens a window includ ing the message body toolbar and several buttons allowing further operations regarding the message see figure 3 2 166 3 1 Message reading Internet Explorer fang Til Me X mY http mail company comfexpres v Read mail New mail lt lt lt gt gt gt From John Wayne lt jwayne company com gt Add To jsmith company com Date 10 16 2006 09 52 4M Meeting Hello guys just want to remind you that the meeting takes place in Room 256 See you there John Figure 3 2 Message viewing 3 1 1 Toolbar The email toolbar contains the following options Read mail Click on Read mail to view the list of messages included in the current folder New mail This button opens an email compose editor For detailed description on this win dow refer to chapter 3 2 lt lt lt gt gt gt Click on arrows to navigate back or forward within the message list The second row of buttons in the toolbar includes the following options Re To reply to the current message use the Re button Upon clicking it a message editor is opened Re all The Re all button also replies to the current messa
155. descending order alphabetically by numbers or by date depending on the contents of the selected column l All Names E mail Company Phone Action O Diane Peterson dpeterson company com Company 44 1222 222 ef x O John Smith ismith company com ff Company 44 1222 222 44 1222 333 ef X z OK _ _New contact Figure 2 13 Contacts list Checked contacts Move to folder You can mark individual contacts by clicking the checkbox at the beginning of each row If you want to check all contacts in the list click the All checkbox When multi ple contacts are checked you can perform various operations with all the contacts at once After checking the contacts select any from the operations in the menu under the contact list to apply it to all contacts selected Actions Move to folder The checked contacts will be moved to a selected folder Copy to folder The checked contacts will be copied to a selected folder Delete Selected contacts will be removed or moved to Deleted Items depending on setting of the Delete messages permanently option for details see section 2 5 Send message A dialog box for composing new message is opened and the addresses of the se lected contacts are added to the To field Add to distribution list All selected contacts will be added to the distribution list Click OK to open a menu and choose a distribution list where selected contacts will be added 157
156. device 200 4 5 Windows Mobile 5 0 AKU2 The following features of Windows Mobile 5 0 AKU2 are not supported by Kerio MailServer e Setting of security policy from the server Enforce Security Policy e SMS based Always Up To Date AUTD 4 5 1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start Programs Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the ActiveSync application 1 In Start gt Programs use the ActiveSync icon see figure 4 29 to run the application ActiveSync Figure 4 29 ActiveSync icon 2 When setting the ActiveSync device for the first time an informative tips are dis played to guide you through Click on the set up your device to sync with it link If you already know how to set ActiveSync open same dialog from Menu Add Server Source see figure 4 30 This method can be also used whenever you need to change the configuration Note In case that the ActiveSync application has already synchronized data with another mailserver remove the settings by clicking on the De
157. distribution list member Save to contacts Enable this option to save member information also in the Contacts folder e The Remove button can be used to delete an address from the list 6 Save changes by clicking Save and Close A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog Besides the method described above there is another way to create distribution lists Simply select one or more items in the contact list using the Ctrl key use the right mouse button to open the pop up menu and select Create a distribution list see fig ure 1 61 amp yNewcontact yp ie x G Q view address cards z Search Clear lt Page 1 of 1 gt Contacts labcdefaohiiklmnoparstuvywxyz Alice Black John Wayne E mail _______ ablack compa Send mail co E mail jwayne comp Create a distribution list E mail ________ jwillene abc c Forward Move or copy Delete Figure 1 61 Creating distribution lists by selecting contacts from the list This opens a distribution list with the selected contacts already included This list can be simply saved after entering its name Contacts can be added anytime if desired Edit and update distribution lists Each distribution list can be edited and also removed To remove a distribution list follow the same pattern as whe
158. ds corresponding access rights These rights can be assigned only by the Kerio MailServer administrator Once you have appropriate rights you can create a public iCal calendar following the instructions provided below 1 Log in the Kerio WebMail interface 2 In Public folders create a new calendar folder Note To avoid complications with URL It is recommended not to use special na tional characters in calendar names Use for example the name Calendar to keep it easy 336 10 4 Create public calendars Read access rights are set automatically for all users under the particular domain and all Kerio MailServer users These rights can be changed through the context menu of the new folder pop up menu gt Access rights Once a new calendar folder is created run Apple iCal Create a new calendar that will be set as public Publish this calendar to the folder created in Kerio MailServer For publishing use the following URL pattern http server_name ical public folder_name the URL may be for example as follows http mail company com ical public Calendar Use your browser to run Kerio WebMail and check whether the publishing has been completed successfully 337 Chapter 11 Apple Address Book Support Kerio MailServer supports Apple Address Book the standard directory of Mac OS X This support includes the option of searching for contacts in the Kerio MailServer s LDAP database and since Mac OS X 10 3 a
159. duces risk of misuse of the connection to Kerio MailServer Toolbar in contacts KerioMesiiServer6 New contact New distribution list Settings Hide folders ABCDEFGHIIKLMNOPORSTUVWXYZ Go to 12 Logout Figure 2 7 Toolbar contacts New contact Opens a dialog where new contact can be added A new distribution list Opens a dialog where new distribution list can be defined To see what a distribu tion list is and how to use it refer to section 2 4 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Show Hide folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa Search Contacts use the alphabet under the toolbar to search in the contacts folder Click a letter to display contacts starting with this letter The First name Last name and E mail fields of the contact are searched through 150 2 3 Mail folders Page search Folders including greater amount of items are divided to pages Pages can be searched by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out It is recommended to log out after the work in Kerio WebMail Mini is finished The logout reduces risk of misuse of the connection to Kerio MailServer 2 3 Mail folders In the simplified version of Kerio WebMail it is possible to handle
160. e an attachment in a message you can open it view it and also save it to a folder by using the pop up menu opened by right clicking on the attachment This opens a standard dialog where the attachment can be saved Users can also use the pop up menu of the link the Save as option Reply to a message It is possible to reply directly to any message This can be done by the Reply button available on the toolbar see figure 1 24 The button includes a menu where it is possible to select from two options Reply to send the reply only to the sender or Reply All to send the reply to all addresses included in the original message Click on one of these buttons to compose the reply message The email address of the person who has sent the original message is entered automatically in the To field Note also that the subject of the message now contains the Re string This string indicates reply to previous message F E Reply a Reply all Figure 1 24 The Reply button menu The message can be also forwarded to other recipients Click on Forward to edit the selected message where the To and Cc fields are left blank because the system does not know who do you intend to forward the message to If you receive a message with the Fw string prefixing the subject you ll know that it is a forwarded message Fw detailed information regarding the today s meeting Message flag Each of the received messages can be marked by a flag in Kerio Web
161. e days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchro nized The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection Click on Calendar to open a dialog where synchronization of events can be set see figure 4 26 The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer 197 Chapter 4 Data synchronization with mobile devices By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer Calendar Server Sync lt lt Yj Sync Calendar with a server Include past 2 Weeks Figure 4 26 ActiveSync Calendar Server Sync 10 Click on Contacts to open a dialog where synchronization of contacts can be enabled see figure 4 27 Contacts Server Sync lt lt Yj Sync Contacts with a server Figure 4 27 ActiveSync Contacts Server Sync 11 Return to the Sync dialog see figure 4 20 and select Mobile Schedule Th
162. e of such connection Note By disconnection all windows associated with Kerio MailServer are closed 15 Chapter 1 Kerio WebMail 1 3 The Kerio WebMail environment Once you are successfully connected to Kerio WebMail a special user interface resem bling of usual email clients is opened in the browser see figure 1 7 Kerio WebMail actually consists of three main sections one with a tree view of folders remains un changed one with the contents of the folder currently selected changes according to the type and contents of the folder which is referred to as a main window and the toolbar its appearance depends on the folder type This section addresses main Kerio WebMail components 2 INBOX Kerio MailServer 6 2 0 RC1 WebMail Microsoft Internet Explorer File Edit View Favorites Tools Help Q O i 2 Psat krans O 2 lL BH Address j http localhost default index php SE tnks KerioMeiiServer6 INBOX Q New mail Y 9 Reply Ey Forward son wie x l Search Clear 4 Page 1 ofi gt gt Subject Received Size B palmera company com TEx E gt Calendar amp Contacts amp Deleted Items Drafts Junk E mail bal Notes C Sent Items Al Tasks w LI Public folders Eltemso fell Qtocal intranet Figure 1 7 The first connection to Kerio WebMail There are no messages in thi Folder Page header In the Kerio WebMail
163. e or copy This option moves or copies the message to a selected folder Users can also click the selected message and drag it to any of the mail folders in the folder tree Print To print messages click the Print button First the printed page preview appears then the standard Print dialog box is displayed Delete Click the Delete button to delete the message or move it to the Deleted items folder Use the Settings option in the General tab to decide if the message should be deleted permanently or moved to the Deleted items folder see chapter 1 11 1 Messages can be deleted also by the Delete key in Mac OS X also by Backspace Search for This button opens a standard box called Search that allows users to find one or more messages that meet the criteria entered for more information see chap ter 1 5 9 Use the Search field to find messages based on their subject or sender Any search string a word part of a word or character can be entered in this field The mes sages found will be displayed directly in the main window 1 5 2 Message list In this section we will focus on how email folders are displayed and how they work The mail folders are arranged in a table list Each row contains one message and available information Information to selected messages are listed in the columns 27 Chapter 1 Kerio WebMail KerioMesiiServer6 INBOX g g Settings Folders G Newmail 7 K Repy 7 3 Forward Jism A
164. e stored in any local folder This action cannot be com bined with the Keep in INBOX action Send notification Sends notification i e a short text message to a specified address typically to a cellular phone It is necessary to define even cellular phones by email addresses for example john bluemonday t mobi le com The following macros can be used in the message text e from the notification will show the message sender or the address con tained in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the notification Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will be processed Us ing this function a user can create more complex rule systems for individual condition types Rules are tested rule by rule from the top downwards 248 5 6 Rules for incoming messages Note
165. e supported if the external application Mail for Exchange 1 3 0 or higher is installed Sony Ericsson M600 and P990i are supported if the external application Exchange ActiveSync 2 10 or higher is installed Table 4 1 Supported features 4 2 Windows Mobile 2002 Windows Mobile 2002 with Kerio MailServer provide the following options and features e enables synchronization of the following folder types e email e calendar e contacts Windows Mobile 2002 supports protocol ActiveSync 1 0 178 4 2 Windows Mobile 2002 Warning Windows Mobile 2002 require SSL secured traffic This requires a valid SSL certificate being installed The following methods can be used to get such certificates e Kerio MailServer must use commercial certificates of an authority supported by the device VeriSign CyberTrust Thawte and Entrust In such a case no connection problems should occur e Kerio MailServer uses a certificate authorized by an internal certification authority In such a case it is necessary to install a root certificate on the device To get information on how to install such certificates contact your network adminis trator In chapter Support for ActiveSync Kerio MailServer Administrator s Guide also provides instructions on installation of certificates on Windows Mobile 2002 4 2 1 ActiveSync configuration in Windows Mobile 2002 It is not necessary to install the ActiveSync application since it is included in the Windows
166. ection does not fail you can start to set the VersaMail application 1 In Palm Treo click on Applications The device s screen provides list of applications included in Palm Treo Select VersaMail see figure 4 48 and open it Palm Treo 650 requires upgrade of VersaMail to version 3 5 and installation of Exchange ActiveSync Update for Treo 650 smartphone http software palm com Palm Treo 680 and 700p require installation of EAS SP 2 update http www palm com us support downloads treo easupdate htm1 214 4 7 Palm Treo B Figure 4 48 The VersaMail mail client Once the application is started click on Menu A menu is displayed in the message header In this menu select the Accounts gt Account Setup option see figure 4 49 Message Options Etec iiss Account Setup W Figure 4 49 VersaMail Accounts The account setup wizard is opened see figure 4 50 where it is possible to change settings of the current account or to create a new one Select the second option and click on New Account Setup To setup an account tap New or select an account to edit fake Figure 4 50 Entourage Setup Assistant At the first page of the wizard specify Account Name at figure 4 51 the account is called keriomai 1 In the Mail Service menu select the Exchange ActiveSync option This setting item is obligatory If the correct account type is not set synchronization of email and calendar would not work
167. ed First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive 64 1 6 Contacts E Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder Contacts x Search for ohn Search Displayname Emal Company z Alain Lowland alain lowland eu by Amanda Black ablack company com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com James Yega info abcde com Jane Houston jhouston othercompany com John Joseph Smith jsmith company com Company John Wayne jwayne company com Add to list gt gt Close Figure 1 59 Select One or multiple contacts can be chosen in contact lists by holding the Shift or Ctrl key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Double clicking on a contact also copies the particular item to the distribution list Use the Add button to open a dialog where a new address can be added to the list The address needs to be entered manually e Add contact to the distribution list Microsoft I B Eg New contact Name Elein Bullet E mail bullet company com IV Save to Contacts OK Cancel Figure 1 60 Add 65 Chapter 1 Kerio WebMail Name Enter first and second name of the new distribution list member E mail Enter email address of the new
168. ed not to use this wizard to create a KMS Exchange account e90 Entourage Setup Assistant Welcome P Welcome to Microsoft Entourage The next few screens will help you get started What do you want to import M want to start using Entourage without importing anything O Information from Microsoft Entourage X O Information from Microsoft Entourage 2001 O Information from my e mail program O Information from both my e mail program and my PIM gt Information from my personal information manager PIM for example contacts events tasks and notes Click the right arrow to continue 4 b Figure 9 6 Entourage Setup Assistant To set the account in MS Entourage use Tools gt Accounts menu see figure 9 7 l Click on the New button on the Accounts dialog box toolbar 0 09A Accounts aie New 7 a Edit Delete B Make Default f Mail News Directory Service l kms jsmith Figure 9 7 Accounts 306 9 1 Basic account settings This opens a dialog where new accounts can be created The dialog includes the Configure account manually option Click on this button to set an account This opens a dialog where an account can be set manually Use some of the tabs to set an account parameters e Account Settings the tab allows specification of basic information about the user and the server which will be used for connections see figure 9 8 Edit Account O
169. ee chapter 13 Apple iCal Apple iCal is an Apple Computer s application used for management of calendars Support for Kerio MailServer allows publishing of calendars on the server or sub scription of any Kerio MailServer calendar Calendars are created and saved in the standard iCalendar format for details see chapter 10 Apple Address Book Apple Address Book is an application developed by Apple Computer used as a cal endar contact manager Kerio MailServer supports this application by allowing synchronization of the local address book with contacts in Kerio MailServer for details refer to chapter 11 Kerio iSync Connector Kerio iSync Connector is an extension of the Apple iSync application that enables simple synchronization of data between Kerio MailServer and the Apple iCal or the Apple Address Book application Chapter 1 Kerio WebMail The Kerio WebMail is a Web interface that allows users to comfortably access their email and workgroup features from any location using a web browser Users can read write or delete messages move them to and from folders manage contacts administer fold ers create or delete folders set access rights etc and change user settings such as passwords message filters Kerio WebMail appearance work with calendar free time information Free Busy calendar tasks and notes Kerio WebMail enables users to work with email calendars tasks notes and contacts in a way similar to a mail cli
170. elect a message in the list and press Enter The reading pane is an area where the message body is displayed message body images etc There are two options of location of the reading pane at the bottom or on the right see figures 1 21 and 1 22 or it can be hidden If the window is hidden message con tents are displayed in separate windows The reading pane can be enabled or disabled in Settings For detailed information on user settings see chapter 1 11 1 29 Chapter 1 Kerio WebMail G Newmail 7 Reply 7 3 Forward ism i XQ Search Clear lt 4 Page 1 of 1 gt From Diane Peterson Photos From Greek 05 49 PM 6851 kB a John Wayne Warning 05 45 PM 2 kB 6a John Wayne Re Meeting 05 45 PM 3kB From Diane Peterson lt dpeterson company com gt To jsmith company com Date 07 10 2006 05 49 PM Attachments Photos zip 5150 kB Subject Photos from Greek Hallo as you remember I promised you photos from my holiday in Greek Here they are I hope you will enjoy them Figure 1 21 Message reading jNewmall Y 9 Reply 3 Forward a spem Bie XQ l Search Clear lt 4 Page 1 of 1 From John Smith lt jsmith company com gt To dpeterson company com John Wayne lt jwayne company com gt SALES lt SALES company com gt notebook company com boardroom company com Date 05 30 2006 01 50 PM From Received Subject g
171. elect one of the options from the Permission level pull down menu Administrator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group Editor the user can edit items in the folder add and remove items etc Reader the user is allowed only to read the folder s items No editing is allowed 118 1 10 Folder Administration Note Username is required when access rights to a particular user or group are being set The selection of a user or a group from the list is not available for security reasons It is not recommended to allow a common user to access the list of all users Sharing can be disabled by marking a particular line in the list and clicking Remove Once the folder is shared save changes by clicking on OK If sharing is correctly set the shared folder will be marked as shared see the Jokes folder in the image 1 111 so that the user knows which of his her folders has been shared to other users B jsmith company com a G OE 1 E Private j Jokes Work Figure 1 111 Shared folder Creating a public folder The administration rights are required for creation of a public folder These rights are granted only to Admin of the primary domain in Kerio MailServer by default Admin is allowed to grant administrator rights to other users To create a
172. elp us avoid many phone calls and emails that we would otherwise make or send Free Busy server exploits information on user s free time from the calendar of the par ticular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy information is displayed in the event s edit window on the Scheduling tab in the section addressing meetings Free Busy is enabled automatically when attendees are entered in the list To the right from the list you can find Free Busy information see figure 5 35 The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the window Warning Free Busy information is displayed only for attendees with an account in the Kerio MailServer usually this function is used to set meetings with colleagues Such an information is not displayed for external users The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders 5 9 1 Creating a meeting using the Free Busy server Meetings are created in a similar way as events 1 Open anew event dialo
173. em to the Attachment toolbar button This adds the 41 Chapter 1 Kerio WebMail Extensions Mel Es DOM Inspector 1 8 0 9 Inspect the DOM of HTML XUL and XML pages including the browser chrome Talkback 1 5 0 9 Submit a crash report to Mozilla org x Uninstall Options ed Find Updates Get More Extensions Figure 1 35 The Extensions dialog 4 attachments to the message 2 Open the message editor Click on Attachment This opens an empty entry for specification of the attachment path Simply left click on the files to be attached drag them to the blank entry and release the mouse button This attaches the files to the message 1 5 6 Spellchecker Use the Spellcheck button in the New mail toolbar to start the spellcheck If an error is detected a dialog is displayed with the incorrect phrase highlighted see figure 1 36 The following options are available e Select a correct phrase in the Suggestions dialog box and click OK to confirm e Insert the correct phrase manually in the Change to dialog box and click Change to confirm e If the phrase was entered correctly click Skip to skip the phrase e Use the Skip all button if the phrase appears frequently in the text All occurrences of the phrase in the text will be skipped e Click Add to add the phrase in the dictionary New phrases can be also added using a special dialog box created for this purpose see below e Click Delete to delete the phra
174. endar begun 3 5 2005 13 57 00 Synchronization Public Folders Calendar finished successfully 3 5 2005 13 57 00 End processing synchronization requests Figure 6 5 Synchronization status The Last Synchronization Status window provides date and time of the last synchroniza tion attempt as well as information of its result Actually the first includes the essential information Synchronization details inform about the synchronization process If the synchroniza tion was completed successfully the log will be somewhat like the information shown at figure 6 5 If any problem arises during the synchronization process the issue is recorded in the log 6 3 SSL secured synchronization To enable smooth connection over SSL it is necessary to install a trustworthy certificate on the client station the Kerio MailServer s self signed certificate can also be used for this purpose 1 Run Internet Explorer and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This implies that the URL should start with https example https mail company com 2 The Security Alert dialog will be opened see figure 6 6 In this dialog click on View certificate 279 Chapter 6 Kerio Synchronization Plug in Security Alert xi Information you exchange with this site cannot be viewed or changed by others However there is a problem with the site s se
175. ent using the IMAP protocol all items are stored in folders on the server and the client opens only the selected item i e a particular message event etc 1 1 Web browsers The full version of Kerio WebMail supports the following browsers e Internet Explorer versions 6 and 7 e Firefox versions 1 5 and 2 e Safari versions 1 3 and 2 For technical reasons the full version of Kerio WebMail cannot be run in older versions of the listed browsers or in non listed browsers but it is possible to run the simplified version Kerio WebMail Mini for more information see chapter 2 Kerio WebMail Mini is run automatically in older versions of browsers in text based browsers such as Lynx or Links in web browsers designed for mobile devices this view type is described in chapter 3 Kerio WebMail Mini does not require CSS and JavaScript To use the secured access to the Kerio WebMail interface by HTTPS protocol the browser must support SSL encryption If it can be configured e g in Internet Explorer it is recommend to enable support for SSL 3 0 and TLS 1 0 versions 10 1 2 Authentication to Kerio WebMail 1 2 Authentication to Kerio WebMail To access the Kerio WebMail interface service using a web browser insert the IP address or the name if it is contained in DNS of the computer where Kerio MailServer is running A protocol has to be specified in the URL either HTTP for non secured access or HTTPS for SSL encrypted access
176. enu This opens a dialog see figure 8 3 where URL address can be specified and other publishing parameters can be set Calendar name Name of the current calendar name is automatically filled in It is possible to enter name of any calendar included in Windows Calendar Location to publish calendar URL location where the calendar will be published must be specified in one of the following ways 297 Chapter 8 Support for Windows Calendar el Publish Calendar Enter publishing information Publish 4 calendar to the Internet a network location or to your computer You can invite Friends and family who use compatible calendars to view it Calendar name Home Location to publish calendar https mail company comfical company com jsmith For example http servername webday Where can I publish this calendar Z Automatically publish changes made to this calendar Calendar details to include Notes V Reminders Tasks Microsoft Windows Vista Privacy Policy Figure 8 3 Calendar publishing e To publish a calendar in the root folder of a particular mailbox enter URL in the following format https server_name ical for example https mail company com ical e To publish a calendar in the calendar folder of a particular mailbox enter URL in the following format https server_name ical calendar Automatically publish changes made to this calendar This option enables disables automatic update of
177. equires installation of a valid SSL certificate This certificate can be installed in Internet Explorer Detailed instructions are provided in section 5 9 1 Collisions with configuration of the URL server If the meeting scheduling with the Free Busy server does not work properly i e the Scheduling tab does not work correctly while the connection to Kerio MailServer via MAPT is alright the problem might be solved by changing the URL address for connection to the Free Busy server After installation of the Kerio Outlook Connector and account configuration the correct URL address is set automatically it is not necessary to change it Problems might arise when the user changes the address for any reason If the address is not set correctly it is not possible to connect to the Free Busy server If any problems with connection to the Free Busy server arise check the following set tings 1 InTools Options open the Preferences tab see figure 5 39 and in the Calendar section click on Calendar options 270 5 12 Troubleshooting Other gt Spam K Out of office gt Preferences Preferences Mail Setup Mail Format Spelling Security E mail E Change the appearance of messages and the way they are handled Junk E mail E mail Options Calendar Customize the appearance of the Calendar IV Default reminder fis minutes x Calendar Options Figure 5 39 Preferences In the Calendar option
178. er e Calendar events of the Calendar application included in Palm Treo are syn chronized e Contacts synchronization of contacts is supported only on Palm Treo 680 and 700p e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe Kerio MailServer administrator can remove all synchronized folders re motely This feature may be helpful in case that the device is stolen or lost Note To include also notes tasks and contacts in the synchronization it is necessary to install the Palm Desktop on the desktop computer and use it for the synchronization More information is provided in the Palm Treo user s guide 4 7 1 Versa Mail settings It is not necessary to install the VersaMail application since it is included in the Palm OS it can be found under Applications gt VersaMail Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using a web browser to connect to Kerio WebMail for details see chapter 1 2 If the conn
179. er administrator Vv This DAV service requires a secure connection SSL Override default DAV port 443 Figure 9 17 Setting the secure WebDAV 320 9 6 Secure communication of Kerio MailServer with MS Entourage Connection to the Free Busy server built in Kerio MailServer can also be SSL secured The connection between a client and the Free Busy server is handled via the WebDAV interface Therefore the traffic can be secured by setting of the secure version of the DAV protocol To set this go to the Advanced tab under Tools Accounts and enable the This DAV service requires a secure connection SSL option Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is there fore not necessary to change the port by hand Edit Account Account Settings Options Advanced Delegate Security Public Folder Settings Public folders server mail company com public This server is also used for free busy information v This DAV service requires a secure connection SSL Override default DAV port 443 Figure 9 18 Setting secure version of WebDAV for connections to the Free Busy server Setting of LDAPS in MS Entourage is also very simple e On the Advanced tab in Tools gt Accounts enable the This LDAP server requires a secure connection SSL option e Itis also necessary to enable the Override default L
180. ere and handle this data as needed change it and if connected to the Internet they can also synchronize it with data saved at the server The application is also useful for those who need download their email via POP3 or IMAP It is not necessary to perform the synchronization by hand but it is possible Just install the application once and set the simple dialog Later synchronizations will be performed automatically using the parameters set in the dialog Kerio Synchronization Plug in also includes Help which can be triggered from the MS Out look s toolbar This help can also be found in Start gt Programs gt Kerio gt Synchroniza tion Plug in Kerio Synchronization Plug in can be applied to the following versions of MS Outlook e MS Outlook 2000 version Service Pack 3 e MS Outlook XP version Service Pack 3 e MS Outlook 2003 version Service Pack 2 e MS Outlook 2007 Installation of the Kerio Synchronization Plug in can be run under Windows 2000 Profes sional version Service Pack 4 XP version Service Pack 1 or Service Pack 2 and Windows Vista Home Business Enterprise or Ultimate editions The Windows OS must include Internet Explorer 6 0 or higher Warning It is not possible to use both Kerio Outlook Connector and Kerio Synchroniza tion Plug in within the same profile Both applications can be installed and used in one MS Outlook however they cannot be both used by one account simultaneously Kerio Synch
181. ering rules Define filtering rules in the Mail filters section To open this section click the Settings button in the toolbar KerioMsiiServer6 amp Today 2 Leanna Folder g Settings amp se Mail filters ednesday Meeting ny Out of office Dinner with Ann Subscribe shared folders amp Change password amp 3 Private Contacts Deleted Items 8 Figure 1 131 Settings Menu A list of defined filtering rules is displayed Each message is checked against this list of rules from top to bottom If the message complies with any of the rules a correspond ing action defined for this rule is performed If the message complies with more than one rule all previously defined corresponding actions are performed unless provided otherwise Instead in the Filters dialog box the Spam and Out of office rules can be set in Settings Settings Spam see chapter 1 11 1 In the list the rules can be viewed not edited A check box next to each rule determines if the rule is active or not The rule can be disabled temporarily without the need to delete it and create again Use the list buttons to perform the following New This option creates a new rule 136 1 12 Message filtering 5 Mail filters Kerio MailServer 6 Windows Internet Explor Mi Eg spam l Out of office Discard the messages from server spam com M Cell phone notification Move up __Move down Dorf LI QLo
182. erio WebMail allows forwarding of tasks in such a format so that it is possible to save it to a task folder Thanks to this feature we can avoid copying of task data to an email message and to a new task edit dialog box on the addressee s side Kerio WebMail also supports another option When a message with an task in the at tachment is received the recipient can simply click on the attachment to open the task in the standard task edit dialog box Click on Save and Close to confirm settings and save the task to the Tasks folder 100 1 9 Notes Note To save a task or open it as an attachment right click on it and use one of the options available Open or Save How to forward a task To forward a task select it by the mouse pointer and click on the Forward button on the task folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a task and click on a corresponding icon to open a message editor where the task is included as an attachment At this point simply send the email message Warning Do not forget to enter the recipient s email address in the To textfield 1 9 Notes Note folders in Kerio WebMail can be used to record simple notes In non digital world these notes are represented by loads of colourful stickers used as reminders One of the great advantages of electronic notes is their central storage and the impossibility of losing them Individual notes are o
183. ers in lower part of the window From here the folders can be removed using the Remove button Outlook Today KERIO Properties Ed gt Rules gt Spam K Out of office General Home Page Folder Mapping User Name dpeterson Folder Name INBOX Work v Add User Name Folder Name dpeterson INBOX Work jwayne INBOXJokes jwayne Contacts Remove ma ey Figure 5 17 Folder mapping Public folders are mapped to all users automatically 5 5 2 Public and archive folders Public folders Public folders can be created only by users with appropriate access rights By default these rights are assigned to the admin of the Kerio MailServer s primary domain Admin is allowed to grant administrator rights to other users To create a public folder simply right click the Public folders folder and select New folder in the pop up menu Specify the folder name and type in the corresponding fields of the dialog box that appears 243 Chapter 5 Kerio Outlook Connector It is also necessary to set the user rights for all users that will access the public folder The rights are added the same way as in case of sharing Public folders will be shared automatically with all selected users as subfolders of Public folders Archive folders These folders are available to users with corresponding rights only By default only the admin of the primary domain is allowed to access the folders the first account created
184. es 245 Chapter 5 Kerio Outlook Connector The Spam rule moves any messages recognized by the server as spam to the Spam folder If this rule is existing it was created by the Kerio MailServer administrator while creating the user account To set this rule go to the Tools Options Spam menu To learn more on this rule and related spam topics refer to chapter 5 7 1 The Out of office rule provides automatic answers to email messages where the recipients are absent to do it by themselves This rule can be set in Tools Options gt Out of office For details on this topic see chapter 5 6 2 5 6 1 Creating or changing a rule Use the New or the Modify button to open the Rule Editor dialog which includes the following sections Rule Editor 20x Select your Conditions and Actions first then specify the values in the Description 1 Select the Conditions for your rule O Where the recipient To or Ce line contains address Where the From line contains address O Where the To line contains address O Where the Cc line contains address x 2 Select the Actions for your rule O Reject message return to sender O Keep in INBOX Discard the message O Send notification 3 Rule Description click on an underlined value to edit it Apply this rule after the message arrives Where the From line contains spam cz Discard the message 4 Name of the rule Discard the message from server spam c
185. es showing more columns is desired Right click the column heading to open the dialog box with column selection The pop up menu that appears contains the Change columns option TIP 1 If using meetings it may be useful to show the column with the attendees to see who was invited TIP 2 To see the duration of each event show the Duration column Note The column settings apply to the event list as well as the list of repeated events 73 Chapter 1 Kerio WebMail The column width can be modified in the event list To change the column width click between two columns in the table header and drag the cursor right or left as needed Repeated list view This view is similar to the previous one but it shows only the repeated events 1 7 3 Creating and editing events Events are all items created in the calendar New events can be added in a special create and edit dialog To open this dialog use the New event button on the toolbar or the corresponding option available in the context pop up menu opened by right clicking on the calendar s main panel Meetings are special events This event is shared by multiple participants invited users For details on how to create a meeting see section 1 7 7 Some events and meetings can be repeated in regular periods To set periods of repe tition for an event click on Recurrence When recurrence is set for an event the item will be repeated in the calendar according to the settings
186. essary to remove one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or on the device Delete items on phone will be removed during the first synchronization 225 Chapter 4 Data synchronization with mobile devices 10 In the Profiles menu select the Contacts option This tab allows setting of solu tion for possible initial collision see figure 4 66 Before the first synchronization of the server with the device it is necessary to remove one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or on the device Delete items on phone will be removed during the first synchronization x a R Mail for Exchange _ Rel 4 Contacts 0 P Delete items on phone Figure 4 66 The Contacts dialog 11 In the Profiles menu select the Email option On this tab it is possible to set para meters of synchronization of email folders see figure 4 67 F Mail forExchange S Email I jnovake firma cz Show new mail pop up Use signature Figure 4 67 The Email dialog 226 4 9 RoadSync Email address The option requires entering of the email address Show new mail pop up Enables disables new mail notifications Use signature Allows adding of a footer to email messages Signature Footer definition When sending mail Setting of time when email is sent immediately o
187. ey and selected addresses can be added to the co workers list by the Co workers Note Addresses can be also added to the co workers list by double clicking on a par ticular item Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed e By the Add button use the button to add lines where co workers can be added by hand This feature allows add addresses which are not included in any contact folder The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button is activated so that another line can be added Note The best way is to add a co worker to the list as Firstname Lastname lt name company com gt The email address is sufficient Once addresses are filled in and the task definition is completed the task can be either saved or sent to co workers Co workers can accept or reject it Acceptance or rejection status is shown on the Co workers tab see figure 1 85 96 1 8 Tasks e Edit task Kerio MailServer 6 Microsoft Internet Explorer Send update F Save and close QY Recurrence General Co workers Name lt E mail gt John Smith lt jsmith company com gt Sohn Wayne lt jwayne company com gt 00000 Diane Peterson lt dpeterson company com gt 2 SZ Amanda Black lt ablak company com gt i ssitssi i s s
188. f users the specific mailbox is created upon the first login to the mailbox 363 Glossary of terms Notifications PHP Port Short message notification about a particular event e g new email It is usually sent as a text message SMS to a cellular phone PHP is a programming language used for creating web pages 16 bit number used by TCP and UDP for application services identification on a given computer Spam SSL TLS URI URL Unwanted usually advertisement email Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communication A protocol used to secure and encrypt the TCP connection Secure Socket Layer was originally designed by Netscape to secure transmission of web pages using HTTP protocol Today it is supported by almost all standard internet protocols SMTP POP3 IMAP LDAP etc At the beginning of communication an encryption key is requested and transferred using asymmetrical encryption This key is then used to encrypt symmetrically the data A security protocol for the encrypted transfer of the data in the Internet used in HTTPS Transport Layer Security is the successor to SSL version 3 1 which is used for encryption of data over networks This version is approved by the IETF and it is accepted by all the top IT companies i e Microsoft Corporation URI Uniform Resource Identifier is a standard that desc
189. folder This option also enables adding email addresses to the list of trustworthy users see below Do not treat messages as spam Spam whitelist The spam filter may mark even solicited message as spam if it bears some spam characteristics So called Spam whitelist enables to define senders who will not be considered as spammers by any means Their messages will not be marked as spam Add e mail address of original sender Upon each reply the email address of the particular sender now becoming an ad dressee is added to the Spam whitelist automatically This option determines that any email message replied is considered as non spam Any other messages sent from such addresses are automatically considered as non spam Also trust senders from If this option is enabled messages marked as spam which were sent from addresses included in the default contact folder are not moved to the Spam folder This option supposes that email addresses in one s contact list are trustworthy This option simplifies whitelist definition For details about spam see chapter 1 5 7 Others The Others tab enables users to customize this page For details about the Today page see chapter 1 3 Today After login This option makes the Today window open after user login to the Kerio WebMail interface Messages You can click on Choose to select email folders which will be showed in the Today page Calendar Use this option to specif
190. for moving and copying items by using only the mouse 1 Hover a contact with the mouse pointer and click on the left mouse button Hold the button and drag the contact over the destination folder Release the mouse button Note To copy the selected contact s hold the Ctrl key or Alt on Mac OS X 2 Hold down the mouse button and the Ctr1 key when copying and drag the contact to another folder Logout KerioMesiiServer6 amp Contacts S ij Settings ByNew contact 7 Gy s xX A view address cards 4e pace 1 of 3 p Search Clear Contacts Folders ismith company com a G Insox E Calendar 2 63 Sees J Private contacts y amp Deleted Items ch Drafts Junk E mail E Notes L Outbox E Sent Items Ol Tasks Alain Lowland E mail E mail Betty Whitehouse Jane Houston ERSE bibi123 yahoo com ____ E mail amp Betty Whitehouse Paia a E mail ablack company com Business James ega alain lowland eu Business panicle Mactan nilan othercompan Mome Mobile E mail Business web page Louis Brian McDonald E mail Figure 1 53 60 Diane Peterson E mail SALES jhouston othercompa _ E mail info abcde com dpeterson company com SALES company com 2350 Mission College Bl 1 408 111 9999 1 408 111 8888 1 111 111 1111 jsmith company com http www company com windowO hotmail com Moving contacts by the Drag amp Dr
191. for the non secured LDAP service typically port 389 In case that you want to use SSL secured connec tion to the server Use SSL a trustworthy certificate installed is required 338 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger Note In this version searching is available only for public contact folders with anony mous read access the anyone user 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger This version allows the following options e checking for contacts in the Kerio MailServer s LDAP database e user authentication private contact folders of the user will be available e synchronization of contacts by iSync 11 2 1 LDAP searching settings Search in LDAP database allows automatic check for email addresses during message composition in Apple Mail All addresses included in the LDAP database addresses of all Kerio MailServer accounts are checked Apple Address Book parameters can be set under Address Book Preferences This option opens a dialog providing several tabs refer to figure 11 2 Specification of the LDAP tab is required see figure 11 1 Name Kerio MailServer For example My LDAP Server Server mail company com For example Kiap mycompany com Search Base For example ou people o company Port 389 C Use SSL Scope Subtree is Authentication optional User name jsmith Password eeeesees Auth Type Simple is
192. fy the column settings in the Select fields window The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden 91 Chapter 1 Kerio WebMail Adjusting the column width The width of the task list can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed Solving tasks After a specific task is solved it can be marked as solved in the task list using the checkboxes before each task When the task is checked its status is set to completed and date and time of the completion are set 1 8 3 Creating and editing tasks To create a new task use the task edit window To open the dialog use the New task op tion available on the toolbar The edit dialog box includes two tabs where the following parameters can be set Task settings In the General tab the following task details can be defined New task Kerio MailServer 6 Microsoft Internet Explorer mja Xx FA Save and close QY Recurrence General Co workers Subject Contact Kerio managers Location Santa Clara Due in 05 31 2006 A Status not started x Complete Start date Junknown A Priority normal x 0 E Date completed Junknown f Reminder Jos 31 2006 ry jor 30 PM gt Contact Kerio managers KM5 purchase Business Private T Figure 1 82 Task settings 92 1 8 Tasks Subject
193. g window will be opened with the date information automatically set to the selected day To display the previous or next week use sliders on the right of the dialog box Users can also use the thumbnail calendar icon next to the sliders Click the icon to open the month calendar The today is marked by a box When another day in the calendar is clicked the main display of the calendar is also switched to the selected day To switch to today click on Today The current week is marked in the left corner of the bar Month view It is similar to the week view but the events for the whole month are displayed List view This view type provides a comprehensible list of events where every single line stands for one event and includes relevant information By default events are ordered by their starting dates The list of events includes all items where no recurrence is set This view mode can be helpful especially when a particular event is searched since it allows ordering of the items by simple clicking on a particular parameter s header Click the heading again to change the order from ascending to descending and vice versa By default up to 20 events are listed on one page To change number of events displayed on a single page use the Settings section in Kerio WebMail see chapter 1 11 1 The information to be displayed in the list can be chosen Sometimes it is better to hide some columns in order to make the navigation easier sometim
194. g lists H Sater C Work Open in new window 5 gt Calendar New subfolder E amp Contacts Rename Deleted Delete C Drafts Move to Folder C Junk E ma E Notes Mark all as read C Outbox Move or copy all Sent Item Delete all C Shared fol al Tasks H L3 Public folders Access Rights Figure 1 109 Pop up menu Move or copy all 1 10 5 Shared and public folders Kerio MailServer enables creation of shared and public folders A shared folder is any folder of any user who has decided to share it with other users or group of users domain etc and grant specific rights to them Public folder is a special type of shared folder This folder is automatically available for reading to all users of the domain or of Kerio MailServer By default full access rights are possessed only by the Kerio MailServer s administrator who can assign the rights to other users Creating a shared folder Each user can grant other users rights to any of his her folders we recommend careful consideration of this action for example granting another user rights to the user s INBOX folder could have adverse implications Define access rights in the Folder Sharing dialog box which is opened upon right clicking on a selected folder gt This depends on the server settings see Kerio MailServer Administrator s Guide 117 Chapter 1 Kerio WebMail g Folder sharing Work Kerio Ma
195. g to enter subject and site where the event meeting will take place 2 Switch to the Scheduling tab 3 and enter individual participants of the meeting see figure 5 35 Once participants are added their free busy calendar items relevant for the particular time set for the 263 Chapter 5 Kerio Outlook Connector meeting is displayed The different shades of blue or violet indicate the busyness of the users The users with no data on the free busy server users with no account users that do not use the calendar are marked with grey Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information fifi Meeting olx File Edit View Insert Format Tools Actions Help Eaisend yh W By O Recurrence E Cancel Invitation 4 X 5 l Appointment Scheduling Zoom 100 Day View X all Attendees E 23 ervence 2004 10 00 11 00 12 00 13 00 14 00 15 00 16 00 8 00 9 00 10 00 Sales lt jsmith company cor jwayne company com dpeterson company com Add Others w tions x r _Aad others v Onti Meeting start time p 23 7 2004 xl fa 30 x s lt AutoPick Next gt gt Meeting end time p 23 7 2004 9 30 x E susy Z Tentative Wl Out of Office N No Information Figure 5 35 Usage of the Free Busy calendar The slide window in the schedule shows the time of the suggested meeting marked by a green
196. ge The only difference from the previously described function is that this option replies to the sender and all addressees included in the message s recipient list 167 Chapter 3 Kerio WebMail on mobile devices Fwd To forward the current message to other addresses use the Fwd button The mes sage editor is opened with the forwarded message included If desired the message can be edited and or attachments can be added or removed Use the To entry to specify email addresses of the new recipients Del The Del button deletes the current message If the current message is deleted the next one is opened in the window Spam The Spam button allows to mark the message as spam For details on spam and Kerio MailServer s antispam protection refer to chapter 1 5 7 3 1 2 Message header and body The message header contains basic information includes the message sender other re cipients and date of delivery The Addbutton can be used to add the sender s address to the Contacts folder Upon clicking on the button the contact data such as sender s first and second name telephone number and other items can be specified in the contact card The message body includes the message contents above all the text and attachments Attachments are shown as clickable links If image displaying is enabled for the message body user settings are addressed in section 3 5 image attachments are showed in the message body instead of showing just
197. ge the column width click between two columns in the table header and drag the cursor right or left as needed When the window is refreshed layout of the columns is set to the default mode 1 6 3 New contact Click on the New contact button in the toolbar or use the New contact item in the main folder panel s pop up menu to access a dialog box with three tabs where the information about a specific person can be entered The first tab see figure 1 49 includes entries for general information to be specified the first and last name phone number email address or personal web page URL can be specified New contact Kerio MailServer 6 Windows Internet Explorer Of Xx FA Save and close 4 Mail to contact Internet rica0s ii1sccs We pages Mobile 1 408 111 9998 Business ttp www compan iat st mm rT Business Private T Figure 1 49 New contact General tab 56 1 6 Contacts Note It is not recommended to use multiple email addresses in the E mail entry to create recipient lists For this purpose Kerio MailServer 6 2 allows creation of distribution lists for details refer to chapter 1 6 8 The Address tab see figure 1 50 includes information referring to user addresses In this tab three different addresses Business Home and Other can be specified The address type can be selected in the Address menu Check the This is the postal address option to select one of the addresses as primar
198. gile data to manipulate with the email account as well as operate in your company s net work in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certifica tion authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another inter nal certificate it is necessary to install another certificate on the device other wise the synchronization would not work To get information on how to install such certificates contact your network administrator Also Kerio MailServer Administrator s Guide provides instructions on installation of certificates in chapter Support for ActiveSync 195 Chapter 4 Data synchronization with mobile devices 6 Once login data and server name are set click on Menu and select the Rules option This opens the Connection Rules dialog box see figure 4 23 providing the following options Connection Rules abc Yl Select how frequently to sync to your server when connected to a PC Sync Every 5 minutes 4 gt Logging None 4 gt Figure 4 23 ActiveSync the Conflicts dialog box Sync These settings apply to time when the device is connected to a desktop com puter Logging The option allows to set logging of the synchronization traffic Log
199. ging is dis abled by default since it is helpful only if a problem occurs 7 Use the Done button to save settings and return to the Server Settings dialog see figure 4 21 and select Conflicts see figure 4 24 When conflicts occur Replace item on device 4 gt A conflict occurs when an item has changed on the device and on the server Figure 4 24 ActiveSync the Conflicts dialog box 196 4 3 Windows Mobile 2003 and 2003 Second Edition The When Conflicts occur menu provides options of measures to be taken when synchronization collisions occur Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings Click on Inbox to open a dialog where email synchronization can be set see fig ure 4 25 The dialog includes several options to customize synchronization Inbox Server Sync abc Yl Sync Inbox with a server Include past 3 Days 4 gt Limit e mail size to BK Figure 4 25 ActiveSync the Inbox Server Sync dialog box e Include past this option allows to set how old messages will be synchronized By default messages up to thre
200. gorized either by their user access rights or by type Classification by types e Email the folder where email messages can be kept and maintained e Contacts in such folders contacts can be kept and maintained e Calendar in such folders events can be kept and maintained e Tasks in such folders tasks can be kept and maintained e Notes a folder where notes can be kept e Root folder the basic folder For detailed information on this folder see sec tion 1 10 1 106 1 10 Folder Administration Classification by user access rights The default personal folders all folders created within the first logon Unlike the other folders these ones cannot be removed The default personal folders include for example Inbox Junk E Mail Drafts Contacts Notes etc Personal folders personal folders also include default folders They include any folders and subfolders which cannot be accessed by other users Public folders special folders which are by default available to all users of the par ticular domain or of any Kerio MailServer domain this depends on Kerio MailServer settings Public folders can be handled only by users with special privileges These privileges can be assigned in the administration console by the Kerio MailServer ad ministrator For details on public folders refer to section 1 10 5 Shared folders any folders which can be accessed by other Kerio MailServer users with
201. h menu This opens a dialog see figure 10 5 where URL address can be specified and other publishing parameters can be set It is also possible to set that the calendar is re published upon each change the entire calendar is always published not just changes Publish calendar as Work Publish on a Private Server HJ Base URL http mail company com ical Calendars p Login jsmith Password eeeeece j _ Publish changes automatically vi Publish alarms v Publish titles and notes C Publish To Do items Figure 10 5 The Publish Calendar dialog Publish calendar as By default the entry includes the name used by this calendar in Apple iCal The title can be edited Publish on In the menu set the a Private Server option Base URL URL address of the server where the calendar would be published The URL address must follow this pattern http server_name ical format To publish a calendar in the root folder of a particular mailbox enter URL in the following format http server_name ical To publish a calendar in the calendar folder of your mailbox enter URL in the following format http server_name ical calendar 334 10 2 Setting Apple iCal in Mac OS X 10 4 To publish a calendar to the mailbox of another Kerio MailServer user enter URL in the following format http server_name ical user domain folder_name It is also possible to publish a public calendar The following URL format must
202. hapter 5 2 1 TIP When defining profiles do not forget to set that the list of profiles is opened upon each startup of MS Outlook see figure 6 9 281 Chapter 6 Kerio Synchronization Plug in General QD The following profiles are set up on this computer Company IMAP Company MAPI E Add Remove Properties Copy When starting Microsoft Office Outlook use this profile Prompt For a profile to be used Always use this profile Company MAPI 4 cot __ Figure 6 9 Setting the profile list 2 Install the Kerio Outlook Connector in one profile and create a standard MAPI ac count there for more information see chapter 5 2 1 3 In the other profile create a standard IMAP account first that will connect to the same account as the MAPI account created in the previous step Install the Kerio Synchronization Plug in in this profile If both accounts are configured properly all groupware features of a MAPI account are available online in the first profile and the other profile with Kerio Synchronization Plug in can be used for working in the offline mode while working in the IMAP account The IMAP account will be synchronized with the data at the server using the parameters set see chapter 6 2 282 Chapter 7 Web calendars in MS Outlook 2007 MS Outlook 2007 allows sharing of calendars via the Internet Calendars are available through subscription and publishing e Calendar subscripti
203. he Quota section informs users if quota is set and how much of the reserved mailbox capacity is left When the mailbox is full the server generates an automatic message recommending to remove some messages in the mailbox and sends it to the corresponding user If the user ignores this warning other mail will not be delivered to the mailbox since no more capacity is left e Messages by default this section shows all unread email in Inbox In the Kerio WebMail user settings it is possible to allow also displaying of other email folders Details on where and how these settings can be done are addressed in chapter 1 11 1 1 4 Specific features and technical limitations Automatic logout For security reasons Kerio WebMail logs off the user automatically after a certain time of inactivity By default the length of inactivity period is set to 1 hour Kerio MailServer administrators can change this value When the inactivity period expires clicking on any link or button returns the user to the login page and the user has to log in again Pop up killers If any pop up blocker pop up killer is installed on the computer where Kerio WebMail is running it is necessary to create an exceptional rule in Kerio WebMail or to connect via secure connections see chapter 1 2 Otherwise event and task reminders will not work in Kerio WebMail 23 Chapter 1 Kerio WebMail If the pop up blocker is embedded in the web browser create an excepti
204. he above views If there are more events defined for one day they are sorted by type multiple day events entire day events and the other Only the events of the same type are sorted according to the planned time List view In this view all events are listed except repeated events sorted by date by default To reorder events click the heading again to change the order from ascending to descending and vice versa Events with recurrence All recurrent events sorted in a reference table by creation date To change and to reverse order of events click the heading again to change the order from ascending to descending and vice versa Today Press the Today link to move the pointer to the current day The following or previous day week month is displayed using sliders in the upper right corner of the dialog box Subsidiary calendar Click the calendar icon in the upper right corner of the dialog box to open the month subsidiary calendar see figure 1 63 Above all this thumbnail calendar is used for fast navigation through the calendar especially if we need to navigate back or forth to a distant event The today is marked by a box When another day in the calendar is clicked the main display of the calendar is also switched to the selected day To switch to the current day click Today 69 Chapter 1 Kerio WebMail May 2005 wW Figure 1 63 Subsidiary calendar 1 7 2 Calendar view As suggested at the beginning of this ch
205. he full version of Kerio WebMail You can add a subfolder rename it dislocate it within the tree or share with another user more information on folder sharing and subscription can be found in chapter 1 10 5 Logout Settings Add Edit Folders Figure 3 8 Kerio WebMail Mini s bottom toolbar To manage folders click on the Add Edit folders link on bottom toolbar in the Kerio WebMail Mini s for mobile devices see figure 3 8 Pwok i jsmith company com zB INBOX 3 Private Contacts Private Cont Deleted Items 8 Drafts Junk E mail Figure 3 9 Bottom menu The folder administration window includes all email and contact folders contained in the account including public and subscribed folders The first folder in the list is so called root folder details on root folder are provided in section 1 10 1 The other folders are ordered hierarchically Their order follows the same scheme as in the standard folder menu see figure 3 9 Unlike default folders subfolders are introduced with dashes The more dashes there are before a folder the lower the folder belongs in the hierarchy Folder hierarchy is shown at figure 3 10 Click on any folder to open it The links below each folder allow to manipulate with the particular items Each folder type includes different links in accordance with the particular folder type s options The following links are available 174 3 4 Folder Administration
206. he server and the browser Sometimes the connection between Kerio MailServer and a web browser may be inter rupted Connection may be interrupted by a connection failure or by expiration of the session timeout set in Kerio MailServer If the connection fails it is necessary to reconnect by authentication by username and password If a message is just being edited when the connection fails it is possible to finish it and reconnect by authenticating by username and password upon clicking on the Send button see figure 1 45 Your session has expired Please enter your password to continue Username jsmith company com Password eeeeseeeee Log In Figure 1 45 The dialog for authentication through username 1 Kerio MailServer allows setting of timeouts for total time of sessions and for idle connections These settings increase security of Kerio WebMail usage 52 1 6 Contacts Warning Beware of closing the window with the edited message before the new authen tication Otherwise the message will be lost 1 6 Contacts Most of us use or at least know address books and little notebooks where names phone numbers and addresses of family members friends colleagues business partners and other people are kept Another possibility to remember contacts is keeping of business cards provided by people we meet In these times of booming electronic communication where we are almost becoming slaves of time looking
207. hin the timeline as needed To move lines use the Start time and End time fields located below the timeline section These fields are interconnected with fields of the same names on the General tab This implies that if these items are change on either of these tabs the values are automatically copied to the twin items 84 1 7 Calendar Now let us see the attendee s view of Free Busy To make the Free Busy information as relevant as possible the following conditions should be met Each user should use their Calendar folder and include all their events in it Degree of busyness should be set in the Show time as menu see figure 1 75 of the event s edit dialog In the Show as menu the following options can be specified Show time as tentative X free busy out of office Figure 1 75 Setting of busyness level free Such event is not displayed in the Free Busy calendar Use this mode when you can be interrupted while completing a task or for entire day anniversary events tentative This event is highlighted by a light blue color in the Free Busy calendar This option may be useful especially for events where time settings can be changed if needed busy This event is highlighted by a dark blue color in the Free Busy calendar absent This event is highlighted by a pink color in the Free Busy calendar The Free Busy calendar works only for users of one Kerio MailServer Other users will e displayed in grey c
208. i x q if Search Clear lt q Page 1 of 1 p amp jsmith company com From Subject Received a en f A John Wayne Warning 10 30 AM 2 kB gt Calendar 83 contacts 0 4 Amanda Black Import 10 28 AM 3kB Deleted Items 3 amp John Wayne Invoices 10 25 AM 2kB Z Drafts John Wayne Meeting 10 25 AM 4 kB L Junk E mail 3 Diane Peterson Yacation 10 23 AM 2kB Notes L Outbox Sent Items OM Tasks 2 Public Folders Figure 1 20 The Inbox email folder Each line may include icons referring to other features of the particular message the description provided below addresses them in the order from left as they may appear in the line e Priority this icon represents the importance of the message High priority is marked by a red exclamation mark whereas a blue downward arrow stands for a low priority message Priorities are set by sender In chapter1 5 5 message priority set tings are addressed in detail e Attachment the paperclip icon indicates that the message contains an attachment i e an attached file e Flag flags are represented by a little red flag icon used to highlight messages so it is later easier to find them e Icon these icons indicate different types of messages forwarded message spam invitation etc e From the address of the sender e Subject the subject of the message e To the address es of the recipient s e Cc the address es
209. ice Provider Figure 13 3 The Junk Mail tab Advanced settings 361 Appendix A Legal Presumption Microsoft Windows Windows NT Internet Explorer Active Directory Out look ActiveSync and Windows Mobile are registered trademarks of Microsoft Corporation Apple ical Mac os Safari Tiger and Panther are registered trademarks or trademarks of Apple Computer Inc Palm Treo and VersaMail are registered trademarks or trademarks of Palm Inc Mozilla and Firefox are registered trademarks of Mozilla Foundation NotifyLink is registered trademark of Notify Technology Corporation BlackBerry is registered trademark of Research In Motion Limited RoadSync is trademark of DataViz Inc Nokia and Mail for Exchange are registered trademarks of Nokia Corporation Symbian is trademark of Symbian Software Limited Sony Ericsson is registered trademark of Sony Ericsson Mobile Communications AB SpamAssassin is trademark of Apache Software Foundation SpamHAUS is registered trademark of The Spamhaus Project Ltd 362 Glossary of terms DNS DNS Domain Name System is a distributed database service used to convert do main names into corresponding IP addresses Email Address An email address determines the sender and recipient of a message in electronic communication It consists of a local part before the character and a domain part after the character
210. if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Currently Kerio WebMail includes the following language versions e English e Czech e Chinese e French 121 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer GMT 01 00 Amsterdam Belgrade Berlin Brussels Buc a Figure 1 116 User settings General tab Dutch Croatian Italian Japanese Hungarian German Polish Portuguese Russian Slovak Spanish Swedish Reload every This option controls the folder tree restore and reminder display Preferred skin Skin of the interface can be set in the menu Save the settings to switch to activate the new skin Number of displayed messages Use this option to set the number of messages that will be displayed in the message list 122 1 11 Kerio WebMail configuration This option applies also to number of events contacts tasks and notes which will be displayed at one page Delete messages permanently Check this option if you do not want to store deleted messages in Deleted items folder Date format Selection of the date display The date form follows this pattern dd day mm month yyyy year Time format Set time format which will be applied to time display in all folders Time zone Time zone settings are
211. il m Notes C Outbox Sent Items aol Dl Shared tasks 4 LB Public Folders Z v of amp Subject O Call dad O 4 Call Mr Wayne Cr Contact Kerio manag Vv KMS manual Search Clear Due in Wed 05 31 2006 Thu 06 01 2006 Wed 05 31 2006 46 Page i of 1 Status Complete not started 0 not started 0 not started a completed in progress Figure 1 87 Moving tasks by the Drag amp Drop method KerioMe iiServer6 4 Tasks Logout e Q afsettings v Alnewtask 7 i x 9 Folders Search Clear 4 Page 1 of 1 gt rE vo ES Subject Due in Status Complete H CJ INBOX Oo Call dad Wed 05 31 2006 not started 0 a Calendar E amp 3 Contacts Oo Call Mr Wayne Thu 06 01 2006 not started 0 Deleted Items 3 E Contact Kerio manag Wed 05 31 2006 not started 0 L Drafts Vif KMS manual Mon 05 29 2006 completed 100 C Junk E mail KWM manual Fri O 006 in progress 50 m Notes C Outbox C Sent Items a EES 2 Shared tasks N B kwm manual w 2 Public folders Figure 1 88 Copying tasks by the Drag amp Drop method 4 Let hold of the button to move the task immediately Note Unless the task is dragged over a folder where it can be moved i e any task folder with appropriate access rights in the folder tree a red icon is displayed meaning it is impossible to move the message to the particular location Using the M
212. ilServer 6 Webpage Dialog B ismith company com Administrator B jwayne company com Administrator B All users from company com Reader vl fe SALES company com Editor v Figure 1 110 Folder sharing Click on Add In the Add Sharing dialog just opened specify type of sharing Folders can be shared with various subjects User a particular user Enter username in case that the user belongs to the same domain as the sharer or username with domain in the username domain pattern e g jgraham company com if the user does not belong to the same domain Group a particular group Use the entry to specify username or groupname with the domain included in format group domain e g sales company com Domain must be included in name specification whenever rights are to be assigned to the group from another domain All users from domain specify the Domain entry with the particular domain name All users special type of access rights The folder can be subscribed for more information on account mapping see chapter 1 10 5 by all users with accounts in Kerio MailServer Anonymous access special type of access rights The folder can be subscribed by all users including those who have no account in Kerio MailServer This type of access rights is useful especially for publishing of calendars in the iCalendar format Folders with anonymous access can be also accessed by special scripts To set user rights s
213. ilServer is required for a calendar subscription The calendar is available only for reading Calendar publishing Calendars can be published to the following stores e toapersonal account in Kerio MailServer e toanaccount of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet When published the calendars will be available at the server for reading only Calendars published on the server cannot be changed and it is not possible to add new events or remove them In Apple iCal it is possible to publish calendar in the Calendar gt Publish menu This opens a dialog see figure 10 2 where URL address can be specified and other publishing parameters can be set It is also possible to set that the calendar is re published upon each change the entire calendar is always published not just changes 328 10 1 Setting Apple iCal in Mac OS X 10 3 Publish Calendar Publish name Work M Publish changes automatically Vv Publish subjects and notes v Publish alarms Publish To Do items Publish on Mac Publish on a web server URL http mail company com ical company co Login Password jsmith lessees Status S Figure 10 2 The Publish Calendar dialog Publish name Specify a name for the calendar It is not recommended to use special symbols and characters in calend
214. ill then be searched through when the function of automatic completion of email addresses is applied Once a contact folder is added full names and an email addresses of all contacts in cluded in the particular folder are added to the address book Other information asso ciated with contacts are not transferred to address books It is not possible to search in contacts for example by date of birth or department Warning The search criteria is first and second names in contacts the Full name item It is not possible to search by usernames or email addresses Connection of a folder as a directory does not influence the contact folder The data is not changed or moved Each contact folder can be used as before it is possible to add remove and contacts etc The only effect is that whenever a new contact is added its first name and surname and email address will be added also to the address book 254 5 8 Address books and contacts By default searches are performed in the Outlook Address Book directory The Outlook Address Books administration can be found in the Tools gt E mail accounts View or change existing directories or address books menu see figure 5 26 E mail Accounts x Directories and Address Books You can choose a directory or address book below to change or remove it Outlook Address Book To designate a Contacts folder as an Outlook Address Book go to the Properties dialog box for
215. ils Includes the availability and full details of calendar items calendar attachments will not be published Availability only Time will be shown as Free Busy Tentative or Out of Office Limited details Includes the availability and subjects of calendar items only Full details Includes the availability and full details of calendar items calendar attachments will not be published Figure 7 8 Publishing a calendar publishing parameters First enter URL path to the store where the calendar will be published For the URL specification use the following pattern http server_name ical format For better understanding view the following examples To publish a calendar in the root folder of a particular mailbox enter URL in the following format http server_name ical To publish a calendar as a subfolder of the calendar folder of your mailbox enter URL in the following format http server_name ical calendar 291 Chapter 7 Web calendars in MS Outlook 2007 To publish a calendar to the mailbox of another Kerio MailServer user enter URL in the following format http server_name ical domain user_name folder_name It is also possible to publish a public calendar The following URL format must be used http server_name ical public folder_name Time range Time span taken by the published calendar Details This item includes a menu which allows to limit visibility of ca
216. in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed When setting the access rights the special anyone or authuser user accounts can be used This way the access rights can be granted to all or logged users Shared folder mapping Folder mapping is used for connecting the shared folders of other users Use the Options dialog of the root folder to map the selected folder right click the Kerio root folder and select Properties for Kerio All Mail Folders A q Open in New Window Advanced Find 34 New Folder z A Add to Favorite Folders 9 Pers Process All Marked Headers Process Marked Headers Open Outlook Data Eile T Properties for Kerio Figure 5 16 Context menu of the root folder 242 5 5 Shared and public folders Use the Folder mapping tab to connect shared folders of a selected user In the Mapping name textbox the email address of the folder s owner is specified as owner company com If one or more folders are shared by the owner these folders will be displayed in the Folder menu To confirm the connection click the Add button next to the list of folders If the folder was connected properly it appears in the list of mapped fold
217. iness Enterprise or Ultimate editions MS Internet Explorer 6 0 and higher Kerio Outlook Connector supports the following email clients e MS Outlook 2000 version Service Pack 3 if the service pack version is not installed Kerio Outlook Connector installation cannot be started e MS Outlook XP version Service Pack 3 the version of MS Outlook XP must have this format 10 0 6515 xyz 229 Chapter 5 Kerio Outlook Connector e MS Outlook 2003 version Service Pack 2 if the service pack version is not installed Kerio Outlook Connector installation cannot be started e MS Outlook 2007 5 2 Installation Installation of the Kerio Outlook Connector for Kerio MailServer is performed by the installation wizard Once the Kerio Outlook Connector installation is completed it is necessary to set a profile and an email account manually Warning 1 MS Outlook must be installed on the computer prior to the Kerio Outlook Connector installation otherwise the application will not function properly 2 When the upgrade or downgrade of MS Outlook is performed Kerio Outlook Connec tor must be reinstalled manually 5 2 1 Creating a new profile and Kerio account settings The user profile is a file where personal information in MS Outlook is stored Profiles are applied especially under the following conditions either the computer is accessed by multiple users and each of them needs his her own email address and personal settings o
218. information Folder name Name of the calendar for reference in MS Outlook 288 7 1 Subscription to calendars Subscription Options Ed ex Use the choices below to configure options For this Internet Calendar General Folder Name John Smith s calendar Internet Calendar Jan Novak s calendar Location webcal mail company comjical company com jsmith Calendar Description i calendar Attachments J Download attachments For items in this Internet Calendar Update Limit 7 Update this subscription with the publisher s recommendation Send Receive groups do not update more Frequently than the recommended limit to prevent your subscription From possibly being cancelled by the content provider Current provider limit Not published cme Figure 7 6 Subscription of a web calendar Web calendar Name of a calendar stored on the server Location URL address where the calendar is saved Description Any description of the calendar Attachments Files attached to events are not supported in Kerio MailServer Update limit Not supported in Kerio MailServer Removal of subscribed calendars Subscription is removed automatically by deletion of the calendar 1 Click on the calendar with the right mouse button 2 In context menu select Delete calendar name 289 Chapter 7 Web calendars in MS Outlook 2007 7 2 Calendar publishing Calendars can be published to the following stores e toaperso
219. ing Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it 1 11 3 Change of password Password can be changed directly in the Kerio WebMail interface without the need to contact the network administrator Use the Change password option in the Settings menu of the toolbar For security reasons it is necessary to use the secured HTTP for connecting to Kerio WebMail The beginning of the URL address must be entered as follows https Warning If you use the unsecured version of HTTP protocol the password cannot be changed in the application The dialog contains only three fields to specify the old and the new password The new password must be entered twice in order to eliminate typing errors If the password contains special national characters users of some mail clients will not be able to log in to Kerio MailServer It is therefore recommend to use only non diacritic characters for passwords 133 Chapter 1 Kerio WebMail KerioMesiiServer6 amp Today yNew mail v Folder g Settings aT Mail filters Ry Out
220. ings Calendar name Calendar Update interval Every 15 minutes 7 Include reminders Include tasks Finish Cancel Figure 8 2 Subscription to calendars 296 8 2 Calendar publishing Calendar name Name of the calendar for reference in Windows Calendar Name of the corre sponding calendar folder as saved in Kerio MailServer is automatically filled in the entry This name can be edited Update interval The Update interval menu allows setting of regular refresh of the calendar Include reminders The option allows including of reminders in the calendar subscription How ever subscription of reminders is not recommended The calendar is in read only mode and reminders cannot be closed Include tasks Not supported in Kerio MailServer Warning In Windows Calendar subscribed calendars ara available only for reading and it is therefore not possible to edit add or remove individual events 8 2 Calendar publishing Calendars can be published to the following stores e toa personal account in Kerio MailServer e toanaccount of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet In their stores on the server published calendars are available for reading only and it is therefore not possible to edit events or add new ones Calendars can be published through the Share Published m
221. inter to select a note and click on the Move or copy button available on the toolbar see figure 1 95 104 1 9 Notes KerioMeiiServer6 4 Notes Logout D Settings Y j Folders E New note gt O x g earch Clear Created a Page 1 of 1 8 jsmith company com a G INBOX E amp gt Calendar a E Contacts Deleted Items 3 C Drafts Z Junk E mail E mg Notes E Shared notes Subject 05 00 PM E Jane 1564785 04 59 PM E Call Peter 04 57 PM Figure 1 95 Moving copying notes by the button on the toolbar 2 Inthe Folder selection dialog just opened select the folder where you want to move or copy the item and click on Move or Copy Pop up menu The pop up menu can also be used to move or copy notes 1 Right click a note In the context menu select Move or copy see figure 1 96 Open Print White Yellow Pink Green Blue Forward Delete Figure 1 96 Move Copy notes using the context menu 2 This opens the Folder selection dialog where you can select a folder where the note will be move or copied Click on Move Copy 1 9 5 Forwarding notes attached to email Kerio WebMail allows forwarding of notes in such a format so that it is possible to save them to notes folders Thanks to this feature we can avoid copying of the note data to an email message and to a new note edit dialog box on the addressee s side Kerio WebMail also supports ano
222. ion In their wilder modifications spams may also distribute and seed dangerous viruses Kerio MailServer contains a sofisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents Spam messages usually contain specific keywords that can be recognized and counted by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam Self learning antispam filter The built in antispam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users should reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future 44 1 5 Email Kerio WebMail uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the but tons The filter receives information regarding update of the database This decreases chance for incorrect deliveries A rule for unwanted messages All messages marked as spam can be automatically delivered to Junk E mail folder cre ated in the folder tree for this pu
223. ion of appliance of the security policy see figure 4 37 Use the OK button for confirmation otherwise the synchronization will not be completed correctly Other ActiveSync settings are focused in your device s user s guide 206 4 5 Windows Mobile 5 0 AKU2 Exchange Server miail company com must enforce security policies on your device to continue synchronizing Do you want to continue Figure 4 37 Wipe confirmation 4 5 2 ActiveSync settings in Smartphone Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start ActiveSync Before the starting to configurate it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the ActiveSync application 1 In Start gt Programs use the ActiveSync icon see figure 4 38 to run the application ActiveSync Figure 4 38 ActiveSync icon 2 Click on Menu and select Add Server Source see figure 4 39 ActiveSync 4 Add Server Source 5 Connections 6 Connect via IR 7 Connect via Bluetooth 8 Connect via DMA Figure 4 39 ActiveSync menu 207 Chapter 4 Data synchronization with mobile devices Note In case that the
224. ion who require high performance and functionality The capabilities of the full version include e email folders management e calendars management e contacts management e tasks management e notes maintenance e viewing of public email folders and contact calendar tasks and note folders e folder management creating removing moving sharing and subscriptions e user s settings of the interface Kerio WebMail Mini is optimized for slower internet connection types for all browser types as well as for mobile devices The capabilities of the simplified version include e email folders management e contacts management e viewing of email and contact public folders e folder management creating removing moving sharing and subscriptions e user s settings of the interface Kerio WebMail Mini is described in chapter 2 in more detail 12 1 2 Authentication to Kerio WebMail Connection from Windows Internet Explorer 7 0 Microsoft Internet Explorer 7 0 requires the new browser settings before the first connec tion to the Kerio WebMail interface The change to be done addresses configuration of security areas Brief help guidelines are available through the Recommended browser set tings link available on the Kerio WebMail s login page If you miss the link the helplines are as follows 1 Click on Tools Internet Options and select the Security tab see figure 1 2 Internet Options 2 xi General Security P
225. is changed by the network administrator Users can change their passwords in Kerio WebMail detailed information on how to change password can be found in chapter 1 11 3 5 5 Shared and public folders 5 5 1 Sharing and mapping of folders Kerio MailServer enables creating of shared folders and their mapping A shared folder is any folder of any user who has decided to share it with other users or groups of users and grant specific rights to them In this case mapping is subscription of shared folders by users with appropriate rights Here is an example for better understanding of the issue There are two invoice clerks in a company Both accept orders by email so they use special email folders for these orders If any of them goes for vacations or has to stay at home for any reasons the other one needs to access her order folders 240 5 5 Shared and public folders The clerks both need rights to access the work folders of each other This can be enabled by sharing of the folders They simply select folders to share and set access rights for the other user the other clerk If the user rights are set correctly we can start the mapping Mapping is always per formed by the user with whom the particular folder was shared The user simply opens a corresponding dialog in MS Outlook where she specifies her name The shared folder then appears in the user s folder tree It only depends on the access rights assigned to the folder
226. is opens a dialog where synchronization s behavior can be defined see figure 4 28 Peak time sync Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours 198 4 4 Windows Mobile 5 0 12 13 4 4 In c Mobile Schedule Select the schedule for syncing wirelessly Peak time sync Every 10 minutes 4 gt Off peak time sync Every 60 minutes 4 gt Roaming sync Manually abc Til Figure 4 28 ActiveSync Mobile Schedule Off peak time sync Sets the synchronization interval for off peak time usually at night Roaming sync These settings apply to roaming To decrease the roaming costs to the min imum keep the default settings and use manual synchronization In other words synchronization will be started only when the Sync button is clicked Sync outgoing items as they are sent This option allows immediate synchronization with the server whenever a new message is sent or a new event or contact created Click on the Menu button and select Peak Times to open a dialog where intervals for peak time can be set Save the settings by the Done button You can use the Sync button to test if the settings are correct This button can be used for manual synchronization whenever needed Windows Mobile 5 0 ooperation with Kerio MailServer Windows Mobile 5 0 provides many additional features e Windo
227. isplayed The Private event string is displayed as subject Such events cannot be opened or edited Private items can be created as follows 1 Open a dialog box where a new event contact or task can be created 2 Insert relevant information 3 On the first tab enable Private 4 Save changes by clicking Save and Close Note In the Free Busy calendar private events are displayed in the same way as others Up to Kerio MailServer 6 1 2 events were not classified as public or private Since 6 1 3 this information is distinguished By default all events created in Kerio MailServer 6 1 2 and lower are set as public in 6 1 3 and higher To make a public event a private one simply open the event and change the classification by hand Private events are different from private contacts and tasks e Private events To enable their display in the calendar they must be downloaded from the server to the particular email client This behavior might slightly endanger security Private events are treated as private only if the client where the private event folder is viewed supports this feature In other client applications it is possible to view and edit any events without any restrictions by users with appropriate access rights This also implies that private events are not well secured e Private contacts and tasks Private contacts and tasks are kept in a folder on the server This implies that if a user shares a folder with another u
228. ist Thu 06 01 2006 03 00 PM Thu 06 01 2006 03 30 PM amp Deleted Items 3 Dinner with Mr Popper Four Seasons Thu 06 01 2006 01 00 PM Thu 06 01 2006 03 00 PM C Drafts Vacation Mon 05 29 2006 Mon 05 29 2006 Junk E mail Figure 1 77 Moving events by the Drag amp Drop method 3 A green icon appears when the event is ready to move see figure 1 77 or a blue plus icon when ready for copying see figure 1 78 87 Chapter 1 Kerio WebMail KerioMe iiServer6 Calendar GP New event Ma amp we x Ql Pr E Q gsettings 7 Folders Search Clear Page 1 of 1 amp gt B jsmith company com 1 Subject Location Start date Date completed a G mox 5 h S 0 09 00 Ah S 2006 10 00 AM men Squasl Sa 5 09 M Sa 2006 10 00 AM Efe alendar Squash Sat 0 09 00 AM Sat 006 10 00 Al 5 Personal z Negotiations with Kerio Santa Clara Fri 06 02 2006 Fri 06 02 2006 amp 3 Contacts R squash Dentist Thu 06 01 2006 03 00 PM Thu 06 01 2006 03 30 PM Deleted Items 3 Dinner with Mr Popper Four Seasons Thu 06 01 2006 01 00 PM Thu 06 01 2006 03 00 PM Drafts vacation Mon 05 29 2006 Mon 05 29 2006 3 Junk E mail Figure 1 78 Copying events by the Drag amp Drop method 4 Let hold of the button to move the event immediately Note Unless the event is dragged over a folder where it can be moved i e any calendar with appropriate access rights in the folder tree a red icon is displayed
229. ited and sent Attach Use this button to attach a file to a message More than one file can be attached to the message Press the Attach more button multiple times and select the files you want to attach to the message If an undesirable file has been attached to the message by mistake remove it by clicking on the Remove link next to the attachment Warning Each attachment appended must not exceed the limit set by the adminis trator in Kerio MailServer otherwise the particular message will not be delivered Spelling Use the Spelling button to perform a spellcheck of the written text for more infor mation on spellchecker see section 1 5 6 Check The Check for names button completes addresses by using connected contact fold ers By default the default personal contact folder is set for checking for names In addition other contact folders can be aded in Settings for details see section 1 5 8 As well as the Check for names button the Ctr1 K shortcut can be used for the same purpose see section 1 5 8 Priority Press the exclamation mark icon to send the message with high priority Options The Options button opens a dialog box where some of the message parameters can be set e g its priority or delivery confirmation request e Message format messages can be sent either as plain text or in HTML format Users cannot use formatting in the plain text message and the formatting toolbar is disabled These settings apply only
230. ive in London Your time zone is GMT 0 A friend from New York invites you for a lunch and you arrange a meeting with him for 14 00 hours Keep in mind that your friend means 14 00 in his time zone i e in GMT 5 Eastern Time You have to switch to the friend s time zone in Kerio WebMail and create an event with beginning at 14 00 Example 2 Imagine the previous Example 2 event but from the other point of view If your friend sends an invitation for 14 00 it will be displayed as a meeting at 20 00 in your time zone including daylight saving time However if you switch the time zone to Eastern Time after you arrive to New York the meeting will show the correct time 14 00 Behavior of the Free Busy calendar The events in Kerio MailServer are stored together with the information about the time zone in which they were created as well as the daylight savings time if specified Thus it does not matter in which time zone the event was created The present status will be displayed in the Free Busy the free busy information for individual attendees is converted to the time zone specified in your Kerio WebMail 144 Chapter 2 Kerio WebMail Mini Kerio WebMail Mini is a simplified version of Kerio WebMail It is designed especially for browsers where JavaScript CSS and similar technologies are not supported For this reason Kerio WebMail Mini is useful especially for e slow internet connection e older browsers where Java
231. iveries You can add the Spam and Not spam buttons to the toolbar in Tools Customize menu or remove them The Toolbars tab includes the Kerio Outlook Connector option Simply select or unselect it by clicking to enable disable the bar with the buttons The Spam button displays a warning message by default To treat the message as spam and discard it a confirmation is required Use the Tools Options menu on the Spam tab see figure 5 25 to enable disable displaying of the warning message Warning If the Spam Not Spam buttons are not available after installation or startup of MS Outlook it is necessary to remove Kerio Outlook Connector from all forbidden items of MS Outlook see chapter 5 12 1 5 7 1 The Spam tab The Spam tab provides several tools to fight spam Confirm marking mail message as spam This option enables disables alert window displayed upon clicking on the Spam button which is available in the toolbar Move spam to the Junk E mail folder If this option is enabled all email considered as spam will be delivered to the Spam folder automatically Note The Move spam to the Junk E mail folder rule beats rules for incoming mail see chapter 5 6 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored 252 5 7 Spam filter Preferences Mail Setup Mail Format Spelling Security Other gt Spam aj Out of office K Preferences IV Confir
232. k Hello as you remember I promised you photos from my holiday in Greek Here they are I hope you will enjoy them Diane Photos zip 213 kB View source Reply Reply all Forward Delete Spam Move to folder INBOX x Figure 2 10 Viewing messages Reply To reply to the message you received click the Reply button and edit the message in the editbox The email address of the person who has sent the original message is entered automatically in the To field 154 2 3 Mail folders Reply all The Reply all button works similarly to the Reply option but your answer is sent not only to the author of the message but also to all recipients except you Forward Use the Forward button to open the dialog for forwarding a message the To and Cc fields are left blank because the system does not know who do you intend to forward the message to Delete Use this button to either delete the selected message or move it to the Deleted items folder This option depends on Kerio WebMail Express configuration see chapter 2 5 After the message is deleted the next message in the list is displayed in the de scending order If the deleted message was the last one in the list previous mes sage is displayed TIP When you press the Delete button together with the Shift key you will return back to the message list Spam Not spam Marks message as spam or non spam For more information about spam see chap ter
233. k on Add A dialog is opened where it is possible to add email addresses see figure 3 7 172 3 3 Contact list editing Internet Explorer Vij 4 X g http mail company comfexpres v New contact New distribution list ABCDEFGHIJKLMNOPORSTUV WXYZ Name _ Diane Peterso lt dpeterson company gt edit People from Sales Dept Figure 3 6 The create edit distribution list dialog Internet Explorer Lad Yil eX g http mail company com expres New contact New distribution list ABCDEFGHIJKLMNOPORSTUVWXYZ Name mail dpeterson company com mal dpeterson company com O Save to Contacts Logout Settings Add Edit folders Distribution list saved successfully Back Fal Menu Figure 3 7 Adding addresses to distribution lists Use the Name and E mail entries to specify name and email address of the contact to be added to the distribution list If the Save to Contacts option is enabled the data will be also saved as a new contact item 173 Chapter 3 Kerio WebMail on mobile devices 8 Click Save to confirm settings 9 Use the Close and Save button to save the name also in the distribution list Distribution lists are saved in contact folders highlighted by bolder font 3 4 Folder Administration In the version designed for mobile devices Kerio WebMail Mini also allows folder main tenance This feature does not differ from the same option in t
234. lServer it depends whether it is your calendar or a calendar of another user It is necessary that the calendar s owner shares the calendar at least by enabling read rights 283 Chapter 7 Web calendars in MS Outlook 2007 Calendars can be subscribed in MS Outlook in two ways either by using a special tab in MS Outlook or by a web browser Options differ depending on the method chosen and they are focused in separate sections Subscription of calendars in MS Outlook Subscription of web calendar in MS Outlook is recommended in case that the calendar uses an anonymous access no username or password is required for download of the calendar To subscribe to a Kerio MailServer s web calendar which uses anonymous access follow these instructions 1 Inthe Tools menu select Accounts Settings 2 to open the Account Settings dialog and go to the Internet Calendars tab 3 Click on New and use the New Internet Calendar Subscription dialog to enter URL address of the calendar s location The address must follow this pattern Account Settings Xx Internet Calendars You can add or remove an Internet Calendar You can select a calendar and change its settings E mail Data Files RSS Feeds SharePoint Lists Internet Calendars published Calendars Address Books gg New f Change X Remove Internet Calendar Sze Last Updated on Cal New Internet Calendar Subscription xi Enter the location of the Internet
235. lServer uses the ActiveSync protocol for direct synchronization of data saved on the server with data stored in mobile devices It supports synchronization of email folders calendar contacts and in case of some devices also tasks 4 1 Supported mobile devices Kerio MailServer supports several mobile devices Table 4 1 provides an overview of supported devices Note Kerio MailServer supports both Windows Mobile for Pocket PC and the edition for Smartphone devices mobile devices without touchscreens 177 a o a Chapter 4 Data synchronization with mobile devices Device type Email Calendar Contacts Tasks Direct Global Kerio Push Address Smart Lookup Wipe WM 2002 YES YES YES YES WM 2003 and WM 2003 SE YES YES YES YES WM 5 0 YES YES YES YES YES WM 5 0 AKU2 YES YES YES YES YES YES YES WM 6 0 YES YES YES YES YES YES YES Palm Treo 700w and 750v YES YES YES YES YES YES YES Palm Treo 650 YES YES YES YES YES Palm Treo 680 and 700p YES YES YES YES YES YES Nokia Eseries YES YES YES YES YES YES Sony Ericsson M600 YES YES YES YES YES YES and P990i Requires upgrade for VersaMail 3 5 and installation of the Exchange ActiveSync Update for Treo 650 smart phone For details see http software palm com Requires installation of EAS SP 2 update http www palm com us support downloads treo easupdate htm1 Nokia Eseries devices ar
236. ld to enter the email domain name usually it is the part of your email address after the symbol 203 Chapter 4 Data synchronization with mobile devices Save password If you do not wish to be asked for the login data by each startup of the syn chronization enable this option If you want to use the feature of automatic synchronization this option is required to be enabled 2 ActiveSync G Til Advanced If there is 4 conflict eplace the item on my device Event logging None v Back Next Figure 4 33 ActiveSync the Advanced dialog box Note Besides login data items the Advanced button is included in this dialog It can be used to set optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 33 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings Once the settings are done click on Next 5 The following dialog provides a list of all folder types which can be synchronized see figure 4 34 Check only those folders that will be synchronized and leave unchecked or uncheck the other
237. lendar items 3 Click on Next This opens the Published Calendar Settings dialog where additional publishing parameters can be set see figure 7 9 Published Calendar Settings 20x Upload Method Automatic Uploads Upload updates periodically Single Upload Updates will not be uploaded Private Items T Include details of items marked private Update Frequency T Update this calendar with the server s recommended Frequency Send Receive groups do not update more Frequently than the recommended frequency This helps to prevent your ability to publish a calendar from possibly being canceled by the server Figure 7 9 Publishing a calendar publishing parameters Upload Method This item allows setting of updates of the published calendar It is possible to publish calendar only once and not to change it any more or to schedule up its updates Automatic updates are set by default Private items This option allows including of private calendar items By default most private events are not published along with the calendar If this option is enabled pri vate events are not hidden and they are displayed with all their details Private items and their usage are addressed in section 1 7 4 292 7 2 Calendar publishing Update Frequency Not supported in Kerio MailServer 4 Upon a successful publication of a calendar a dialog is displayed informing users that an email message can be sent to users for whom the calendar h
238. lete button in Menu gt Options see figure 4 30 3 Tis opens the first page of the configuration wizard see figure 4 31 used for speci fication of the Kerio MailServer s Internet name The This server requires an encrypted SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse This mea sure protects your fragile information such as username and password If connec tions are not secured unauthorized users might misuse fragile data to manipulate 201 Chapter 4 Data synchronization with mobile devices a ActiveSync Had Yil q X To sync with a desktop computer install ActiveSync on your computer and then connect this device If your company supports syncing directly with its Exchange Server you can set up devi ith it server Add Server Source Connections Connect via IR Connect via Bluetooth Connect via DMA Sync jenu Figure 4 30 ActiveSync menu a ActiveSync ang Til 4 Edit Server Settings Server address mail company com Note This is the same as your Outlook Web Access server address This server requires an encrypted 55L connection Cancel Ea Next Figure 4 31 ActiveSync specification of a mailserver and setting secure traffic with the email account as well as operate in your company s
239. lic Contacts folder are synchronized The Restore synchronization status button performs synchronization with respect to the current status at the server This feature is used especially if an event or contact has been undesirably damaged or removed or for testing purposes to test connection or synchronization Synchronization status Kerio Synchronization Plug in also allows monitor synchronization status To do it use the Synchronize KSP gt Status option to open a corresponding dialog box This feature is helpful if it is desirable to check that the synchronization was completed successfully 278 6 3 SSL secured synchronization The Last Synchronization Status dialog provides us with relevant information on the synchronization status A Last Synchronization Status xi l 3 5 2005 13 57 00 Last synchornization completed successfuly lt lt Hide details OK 3 5 2005 13 56 55 5 Processing synchronization requests begun 3 5 2005 13 56 55 i Synchronization Contacts begun 35 2005 13 56 57 Synchronization Contacts finished successfully 3 5 2005 13 56 57 i Synchronization Calendar begun p Hatra N Aai pada sate E f Synchronization Calendar finished successfully 3 5 2005 13 56 59 5 Synchronization Public Folders Contacts begun 252005 13 57 00 fs Synchronization Public Folders Contacts finished successfully 3 5 2005 13 57 00 k Synchronization Public Folders Cal
240. list of items by the attachment no attachment criteria Date Searching messages sent or received within the selected time period Size Searching messages by size 3 Webmail Kerio MailServer 6 Microsoft Internet Explorer Folder INBOX Browse General Advanced IV Only items that are seen X Search IV Only items with flag X I Only items with one or more attachments Date anytime X Size any x kb 3 Reply amp Reply all g Forward Subject Received Re Meeting 12 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM 3 messages Found f m m a Local intranet W Figure 1 44 Searching Advanced tab 51 Chapter 1 Kerio WebMail The last part contains a table with search results and a toolbar Using this toolbar users can handle individual messages right in the table As in other similar table displays also in Kerio WebMail it is necessary to select a mes sage with the cursor The toolbar icons become active The pop up menu can also be used for the same purpose Using the Search field Another way of looking for a specific message is the Search field in the toolbar Search string a word part of a word or a character can be entered in this field Messages are looked up by sender address or message subject Simply enter the first letters of an address or subject The messages found will be listed directly in the message list 1 5 10 Interrupted connection between t
241. location with fresher data see figure 12 10 If the Get data from Kerio MailServer option is selected rename the calendar syn chronized at Kerio MailServer as Calendar different name can be used in Apple iCal if renamed back to Calendar Unsupported attributes such as calendar skin color can be also used in the synchronized items Warning Before the repair it is recommended to back up current data Report the synchronization to Kerio If the you do not manage to solve the problem by yourself report it to Kerio Tech nologies where it will be analyzed and solved Warning Any information recorded in the log are used only to solve problems associated with usage of this product The data will not be misused 354 12 3 The process of the synchronization Select a synchronization source for a clean copy of data Get data from Kerio MailServer Get data from Mac iCal Address Book Calendars and contacts in the destination will be erased and replaced by the clean copy from the selected source Do you want to start the repair synchronization puen Cancel Start Figure 12 10 Kerio iSync Connector recovery of synchronized data 12 3 The process of the synchronization After setting of Kerio iSync Connector the Sync Alert dialog is opened see figure 12 11 which is opened whenever more than 5 per cent of the store is to be synchronized Click Allow for confirmation Sync Alert is displayed separately for Apple iCal a
242. lso of bi directional synchronization of contacts with Kerio MailServer s user accounts Kerio MailServer supports Apple Address Book for the following versions e Mac OSX 10 2 Jaguar e Mac OS X 10 3 Panther e Mac OS X 10 4 Tiger Setting options are different for these versions therefore they will be focused in separate sections 11 1 Apple Address Book pro Mac OS X 10 2 Jaguar In this version Kerio MailServer supports search in the Kerio MailServer LDAP database The option of search in LDAP database allows automatic check for email addresses dur ing message composition in Apple Mail All addresses included in the LDAP database addresses of all Kerio MailServer accounts are checked Apple Address Book parameters can be set under Address Book Preferences 1 Switch to the LDAP tab 2 Specify the Server item with the DNS name or the IP address of the host where Kerio MailServer is running and the LDAP port for the server SSL secured LDAP can be used for the traffic However in such a case it is necessary to authenticate by a trustworthy certificate for details refer to chapter 9 6 Apple Address Book connects toKerio MailServer by encrypted connection using the LDAP Start TLS ex tension It is necessary to follow these steps when setting the encrypted communication on the Address Book gt Preferences gt LDAP tab 1 enable the Use SSL option 2 change the default port 636 to the port used in Kerio MailServer
243. lter by moving folders to Junk E mail or INBOX for detailed information see chapter 5 7 Cooperation of Kerio MailServer with MS Entourage is supported directly This means that no extension is required to be installed at client stations It is only necessary to set correctly the basic parameters for an Exchange account Kerio MailServer supports the following versions of the mail client e MS Entourage X for Mac OS X e MS Entourage 2004 and MS Office 2004 for Mac sp2 11 3 3 for Mac OS X MS Entourage must be installed on one of the following versions of Mac OS X e Mac OS X 10 3 9 Panther e Mac OS X 10 4 Tiger Warning Each user profile in MS Entourage can be used for an only Exchange account Any other account will be dysfunctional Functionality of POP3 and IMAP accounts is not affected by the account settings 9 1 Basic account settings The settings differ according to what version of MS Entourage is used For this reason the settings will be described in two parts First setting of MS Entourage version X will be focused Second version 2004 with Service Pack 2 will be focused 301 Chapter 9 MS Entourage support Versions X and 2004 of MS Entourage use different methods of accessing the server data In MS Entourage X messages are downloaded from server using the IMAP protocol and calendars with contacts are synchronized using WebDAV interface Web Distributed Authoring and Versioning MS Entourage 2004 and higher uses
244. m marking mail message as spam IV Move spam to the Junk E mail Folder Don t treat messages as spam if the sender is on Following list jsmithers othercompany com IV Also trust senders from my Contacts folder Add e mail address name domain bnowack secondcompany com Remove Address Book OK Cancel Apply Figure 5 25 The Spam tab This option also enables adding email addresses to the list of trustworthy users see below Also trust senders from So called Spam whitelist In this list senders that will automatically be considered as non spammers can be added removed A new email address can be added in the Add e mail address entry This address must be specified in the username domain format Also trust senders from my Contacts folder If this option is enabled messages marked as spam which were sent from addresses included in the default contact folder are not moved to the Spam folder automati cally This option supposes that email addresses in one s contact list are trustworthy If this option is enabled it is not necessary to include addresses saved in the default Contact folder in the whitelist 253 Chapter 5 Kerio Outlook Connector 5 8 Address books and contacts 5 8 1 Searching in address books via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Outlook Address Book via the MAPI interface Outlook Address Book is a special folder
245. me using the mouse pointer or extended to cover more hours To move an event move the mouse pointer to the left stripe marked with a different color After the pointer changes its shape to four arrows click the left mouse button and move the event to another time To extend or reduce the time interval of an event move the pointer to the upper or lower area of an event and after the pointer changes its shape click the left mouse button and edit the event as necessary 71 Chapter 1 Kerio WebMail Focus once again on the left coloured vertical stripe This area shows the time of the event s duration If the event is shorter than half an hour the stripe is shorter as well so that users can recognize the time period taken by the event The coloured stripe also shows level of the user s busyness during the event e purple stripe away e full blue stripe busy e dash blue stripe tentative e grey stripe free The fastest and most simple way to open and edit an event is to double click on it To open a new window and define a new event double click on the calendar line corre sponding to the time which we want to set the event for The time is set automatically in accordance with the row where the new event was opened The day is also preset in the definition Events in the calendar may be distinguished by colors see figure 1 65 Colors associate various event types such as events referring to work to private issues
246. mith Password eecceseee Outlook Web Access Server http mail company com v Synchronize every hour Co 2 Figure 11 3 Synchronization setup 342 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger Examples Items included What to fill in Example User Name username jwayne Password user password KvB125Vg Outlook Web Access Server URL following this pattern http server_name exchange user_name http mail company com exchange jsmith Table 11 1 Example of the dialog for a primary domain user Items included What to fill in Example User Name username including the eblue company com domain Password user password AhdeeB56 Outlook Web Access Server URL following this pattern http mail company com http server_name exchange hbrown exchange user_name Table 11 2 Example of the dialog for a non primary domain user The synchronization uses Apple iSync This application enables synchronization on var ious Mac OS X systems In this application synchronization can be started by hand any time unless the every hour synchronization mode is set in the Apple Address Book Follow these instructions 1 Set Apple Address Book correctly see above 2 Run the Apple iSync application 3 A dialog box with the Exchange icon is displayed The window also includes the Sync now button 4 Click Sync now to synchronize
247. mnneemereekdaneseee ecm 121 L122 Out of ofie ze mcscwaw sedi ie hee eeossc Seote de otc tate dae need 132 Lli Change Of password 2o5 c2cnetse dies bt at diaries Gael eae 133 1 11 4 Keyboard shortcuts used in the Kerio WebMail 134 1 12 Message filtering s 1 2i20n dicdcsidosacteoaiseaguds eee hindi ead geeteged 136 1 121 List Of filtering rules 2ccsscediwticidgiereddacadawentdeeneawa 136 1 12 2 Creating or changing a rule 2 eee 138 1 12 3 Cellular phone notification 00 cece cece 142 L13 Timezones seiccsacccc edad disease eis MUA MRR Reeds Meee eae ee 143 J 13 1 Change of atime ZONE orren eases Sh einldd Bae dea mde 143 1 13 2 Events in different time zones 0 00sec cece eeees 144 Kerio WebMail Mini ices cic eccsitiwesstenee ete eeeeeees teams weet ewes 145 21 Wser folders sccccc2ccsaceas ate ahtios cbld tesco ad aaan i oreta 146 22 TOO WWar Deedee mente eoot kee ss E E bide aemeeineemes kee 149 23 Mailfolders sccags corde enseack cake as Mat do oas ct eedeesy lee adele ree 151 2 4 COMICI 16 20 5155 ia bee She atiod E bt oe it Sat ets 157 29 UsersetUngS sidecuudedes peeedr wun genta eei a erea aaa aa aa o 161 2 6 QUOT lt trcens bagi aib eh Gated evade a a a ch neh N aa 164 Kerio WebMail on mobile devices cccce seen scene eee eeeneee 165 3 1 MessaSe reading iveciinncee dae sesee ees eriat baeeedeeeaadewa aes 166 Sell Toolbar santos nce onaneetesaauce ea a EEE nea
248. mplies that it is not edit published calendars when accessed by Kerio WebMail for example Notes If calendars published as subfolders of the default calendar called Calendar all events will also be displayed in the Free Busy calendar 10 1 Setting Apple iCal in Mac OS X 10 3 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal for mat This implies that it is possible to subscribe to calendars stored in Kerio MailServer and or iCal calendars stored on any other WebDAV server supporting the iCalendar for mat Calendars can be subscribed through the Calendar Subscribe menu This option opens a dialog see figure 10 1 where URL address can be specified and detailed authentica tion and refreshing parameters can be set the entire calendar is downloaded for each refresh Calendar URL To subscribe a calendar in Kerio MailServer a valid URL is required The address must follow this pattern http server_name ical format 326 10 1 Setting Apple iCal in Mac OS X 10 3 E gt Subscribe to Calendar Calendar URL http mail company com ical company co Refresh every 1 t M Remove alarms v Remove To Do items v Advanced options v Needs authentication Login jsmith Password eescceesecece ESubscribe gt Cancel Figure 10 1 The Calendar Subscription dialog To subscribe the default calendar folder which belongs to your m
249. n amp Deleted Items 3 E mail ablack company E mail info abede com E mail dpeterson comp B Drafts Co workers a3 C Junk E mail Danielle MacMillan Email so Jhouston otherc i a amp Notes E mail memillan otherco John Joseph Smith Business 2350 Mission Colle L Outbox Business 1 408 111 9999 Sent Items Home 1 408 111 8888 E yl Tasks Mobile 1 111 111 1111 E mail jsmith company H LA Public Folders Business web page http jjwww comp Figure 1 48 Contacts Users can also use the purple arrows to navigate between the pages with contacts List In the list view mode information to individual contacts are listed in the columns Con tacts can be sorted according to the information This view mode provides several ad vantages First columns can be sorted and ordered in accordance with information they include Click the column heading to sort contacts in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents 35 Chapter 1 Kerio WebMail Users can also customize the information to be displayed The columns can be added or deleted Right click the table header and specify the column settings in the window where columns to be displayed can be selected The pop up menu contains the Change columns option The width of the contacts list can be adjusted the same way as in the spreadsheet pro grams To chan
250. n Kerio MailServe Eq Move or copy all items here B jsmith company com C3 INBOX 4 I amp Calendar D ersonal H amp Contacts Deleted Items 3 Drafts C Junk E mail m Notes Move Copy Cancel Figure 1 108 The move or copy all dialog Warning Items can be moved or copied only between folders of the same type This implies that it is not possible to copy or move for example email messages to a calendar folder tasks to a note folder etc 4 Once the destination folder is selected click on Move or Copy depending on the action you want to take Delete all The Delete all option removes all items included in the particular folder This covers reg ular items such as messages contacts tasks events and notes as well as all subfolders This option is available for all folder types To delete all items in a folder follow these instructions 1 Right click on the folder to open its pop up menu 2 In the pop up menu click on Delete all see figure 1 109 3 Kerio WebMail asks if you really want to remove the folder content Once confirmed the folder content is either moved to Deleted Items or it is removed immediately This depends on settings of the Delete messages permanently option in Kerio Web Mail for details on user settings see chapter 1 11 1 116 1 10 Folder Administration ES 53 Settings Folders B jsmith company com 3 C INBOX 2 4 Mailin
251. n be added to a distribution list One or multiple contacts can be chosen in contact lists by holding the Shift or Ctrl key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Search in private contacts only If this option is enabled the search will not be performed in any public con tact folders In such a case only private folders and subfolders are searched through Enabling of this option may speed up the search under certain circumstances especially where public contact folders are large 160 2 5 User settings When done simply click on Close to close the dialog e If you want to add a contact which is not saved in any contact folder yet use the Add button In the dialog just opened enter the first and second name and email address Cancel Display name Diane Lawland E mail diane lawland info MV Save to Contacts Figure 2 17 Add Name Enter first and second name of the new distribution list member E mail Enter email address of the new distribution list member required Save to contacts Enable this option to save member information also in the Contacts folder 6 A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog 7 Save changes by clicking Save and Close Once created distribution lists
252. n be changed see figure 1 72 e Use the Add button to add users to the list by hand In case you know the particular email address by heart this method is the fastest one The Add button can also be used if the address we intend to add is not included in our contact lists The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button is activated so that another line can be added 2 To set or change attendee type simply click on the attendee icon in the list and perform the settings see figure 1 72 3 To enable disable sending of invitations and updates to individual users simply click on the envelope icon next to the particular user s name and set an appropriate option in the menu see figure 1 73 Simply choose yes to send the invitation or no not to send it When inserted events can be sent to attendees or just saved by the Send button Send update this button appears instead of the Send option where an existing meeting is changed and the Save and Close toolbar button Note Appointments can be canceled only by their initiators 82 1 7 Calendar GA send PA Save and close amp Recurrence General Invite attendees Attendees invited to this event Attendee lt E mail gt 52 amp iomsuth Gonth compaycom gt UUU P B ernea OOOO Pe aa lt company com optional resource _ ym company com
253. n collision notification Note If the server and client differ only in their build numbers numbers in the notifica tion are the same the client will work even if the update is rejected If however version numbers are different for example 6 4 0 versus 6 4 1 Kerio Outlook Connector can not be started unless updated 5 4 Changing of user password Network administrator can change user passwords to email account on the particular server In such a case it is necessary to change the particular password also inMS Out look The password can be changed directly in the account settings click Tools gt Email ac counts View change the email accounts The password can be also changed in the Login dialog that is displayed in case the Outlook application fails to log in with the existing login and password see figure 5 14 239 Chapter 5 Kerio Outlook Connector Login Kerio Outlook Connector Ed Please enter your user name and password for Ww following server Server fi 92 168 44 162 User Name fismith company com Password lt a 4 Cancel Figure 5 14 Login dialog The dialog contains the following items Server DNS name or IP address of the computer that the user is logging to Username Username including domain Password A textbox for the new password The change once committed is also applied to the account settings Note The settings described relate to cases where password
254. n removing a contact item Simply select a distribution list by the mouse pointer and use either the Delete key or right click on the item and use the appropriate option in the context menu 66 1 7 Calendar It is also simple to edit a distribution list Double click on a distribution list to open it Contact information can be edited removed or a new one can be added It is also possible to update a distribution list It is necessary to perform updates where at least one contact has been changed since the last update Usually contacts are edited directly in a contact folder Such changes take no effect in distribution lists Therefore it is recommended to update distribution lists from time to time by the Update button To save changes click on Save and Close 1 7 Calendar This chapter addresses calendar folders Why should you throw your paper calendar and adopt a digital one There are several reasons to do it First events recorded in the calendar can be reminded by visual alerts Second various layouts can be applied Compared to electronic calendars paper ones cannot for example be switched to week or month layouts when necessary And another reason to be mentioned last but not least is that electronic calendars allow creating of meetings and sending of invitations for these meetings to other users Before we focus on features of calendar folders basic terminology will be addressed There are two most essential items event
255. n the Local intranet dialog This setting removes the address line displayed in header of every Windows Internet Explorer 7 window Connection from Mozilla Firefox 2 Before the first connection to the Kerio WebMail interface Mozilla Firefox 2 requires spe cial settings addressing usage of JavaScript in the browser Brief help guidelines are available through the Recommended browser settings link available on the Kerio Web Mail s login page If you miss the link the helplines are as follows 1 On the toolbar click on Tools gt Options 2 Inthe Options dialog window just opened select Content see figure 1 5 3 Click on the Advanced button next to the Enable JavaScript option 4 Inthe Advanced JavaScript Settings dialog see figure 1 6 enable the Raise or lower windows option This configuration allows proper functionality of displaying of event and task reminders as well as smooth opening of other Kerio WebMail windows and dialogs 14 1 2 Authentication to Kerio WebMail OOH a a Mah Tabs Feeds Privacy Security Advanced Times New Roman 7 Figure 1 5 Options gt Content Advanced JavaScript Settings Figure 1 6 Advanced JavaScript Settings Log out Users should always log out when they finish working in Kerio WebMail To log out use the Logout link in the upper right corner of the window After logout users get discon nected from Kerio MailServer immediately which prevents misus
256. n the full version user folders are organized in a tree see figure 2 2 Click Hide folders in the toolbar to change the structure to a menu in the lower left part of the toolbar The Hide folders option changes to Show folders and you can switch back to the original folder structure Folders add edit folders B jsmith company com C INBOX 9 C Private C Work amp 3 Contacts amp 3 Private Contacts Deleted Items 8 Drafts Junk E mail C NevyZadana posta C Sent Items I LA Public folders amp 3 Contacts Figure 2 2 Folder tree 146 2 1 User folders Note In the version for mobile devices folder hierarchy is automatically hidden and available only through a menu Administration of user folders The folder administration system works in the similar way as the system in the full version of Kerio WebMail but its functionality is slightly limited You can add a sub folder rename it or share with another user more information on folder sharing and subscription can be found in chapter 1 10 KerioMesiiServer6 Read mail New mail Settings Logout Folder Items Action Sharing B jsmith company com new folder subscribe shared folders C INBOX 4 new subfolder access rights je Private 1 mew subfolder rename move delete access rights amp 3 Contacts 23 new subfolder access rights amp 3 Private contacts 1 new subfolder rename move delete access rights Deleted Items 20 new
257. n the particular folder in the tree The way of display in the main pane depends on folder type Kerio WebMail supports viewing of the following folder types e Email In case of email folders the main pane consists of three sections These include a list of messages a special reading pane where the message body is displayed and a toolbar where several email tools can be found see figure 1 10 17 Chapter 1 Kerio WebMail KerioMesiiServerS6 INBOX E newmal 7 A Repy gt Forward Paspm A i x Q Search Cear 4 4 Page i of 1 gt Folders dpeterson company com a le From Subject Receive d Size Elsing mA 0 A John Smith Fw Import 05 30 2006 10 30 AM 3kB a Personal E John Smith Meeting a C work E John Wayne Re Yacation 05 30 2006 10 25 AM 2kB Calendar amp y contacts Deleted Items Drafts From John Smith lt jsmith company com gt E Junk E mail To dpeterson company com John Wayne lt jwayne company com gt SALES lt SALES company com gt notebook company com boardroom company com El Notes Date 05 30 2006 01 50 PM sent t Attachments 5 Meeting 2 kB on Subject Meeting Dl Tasks I Old Public folders of Accept Tentative X Decline Calendar 83 Contacts 7 aa Meeting Required dpeterson company com jwayne company com Optional SALES cormpany com When Wed 05 31 2006 10 00 AM 12 00 PM 2 hours Location Boardroom Board meeting budget for the
258. n with mobile devices 1 Mobile Schedule 2 PC Settings 3 Server Settings Figure 4 20 ActiveSync the Sync menu Server Settings lt Fil 4 Connection Figure 4 21 ActiveSync the Server Settings menu 5 In the Connection dialog box see figure 4 22 set the following parameters Figure 4 22 ActiveSync the Connection dialog box 194 4 3 Windows Mobile 2003 and 2003 Second Edition User name Use the entry to specify the user name used for authentication to Kerio MailServer Password Use the entry to specify the password used for authentication to Kerio MailServer Domain Use the textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the syn chronization enable this option If you want to use the feature of automatic synchronization this option is required to be enabled Server name Enter the Internet name of the server where your email account is stored This server uses an SSL connection The This server uses an SSL connection option allows encryption of any traf fic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse This measure protects your fragile information such as username and password If connections are not secured unauthorized users might misuse fra
259. nable syn chronization use the Synchronize with Exchange option on the General tab see fig ure 11 2 Check the option Synchronize with Exchange to enable synchronization Click Configure to open an advanced settings dialog see figure 11 3 User Name Password Username and password for the corresponding account Note If your mailbox is not created in the primary domain it is necessary to enter username including the domain see tables 11 1 and 11 2 following this pattern user_domain domain For example dsutterland company com Ask your network administrator whether your user account is saved in the primary domain or not Outlook Web Access Server Synchronization is performed via the WebDAV interface Therefore it is necessary to specify this entry by the full path to the corresponding account in the following form http mail company com exchange jsmith 341 Chapter 11 Apple Address Book Support 00 General a Yee pt General Template Phone vCard LDAP Display Order First name Last name O Last name First name Sort By Last Name HA Address Format United States HA Font Size Regular re __ Notify people when my card changes Create a group to use this feature Mi synchronize with Exchange Figure 11 2 Enabling synchronization Synchronize every hour If this option is checked synchronization is performed once an hour Exchange Synchronization User Name js
260. nal settings include situations where SSL encryption should be disabled a non standard 216 4 7 Palm Treo port should be set for the connection or and authentication should be set on the proxy server keriomail Review your settings and edit if necessary Email Address jsmith company com Mail Server mail company com Cane Figure 4 53 Account Setup email address and Kerio MailServer s Internet address definition keriomail Basic setup for your mail account is completed To exit select Done For additional settings select Advanced To try your connection select Test settings Figure 4 54 Testing basic settings Enabling disabling SSL encryption and setting another port for the connection In the last step of the wizard see figure 4 54 click on Advanced This opens another dialog shown at figure 4 55 where the following settings may be per formed Use Secure Connection SSL By default SSL encryption is enabled for any traffic between Kerio MailServer and Palm Treo on default port 443 It is recommended not to change these settings unless necessary It is above all not recommended to disable SSL Unsecured connections can be tapped by unauthorized persons This mea sure protects your fragile information such as username and password If connections are not secured unauthorized users might misuse fragile data 217 Chapter 4 Data synchronization with mobile devices Adv
261. nal account in Kerio MailServer e toanaccount of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet the publication folder need rights for anony mous access Calendars can be published to Kerio MailServer as follows 1 Right click on the calendar and select the Publish to Internet Publish to WebDAV Server option from the pop up menu see figure 7 7 p All Calendar Items My Calendars Open Open in New Window Save As View in Overlay Mode Move Calendar Copy Calendar Delete Calendar Rename Calendar New Folder Move Up in List Move Down in List Mark All as Read Send via E mail Publish to Office Online Share Published Calendar Change Sharing Permissions Remove from Server Figure 7 7 Calendar publishing 290 7 2 Calendar publishing 2 This opens a dialog where publishing parameters for the calendar can be defined see figure 7 8 Publish Calendar to Custom Server Ha Publishing Name used for the publishing Location Publishing Location Time Span Detail Advanced 2ix Calendar2 Calendar http mail company comyical company com jsmith Calendar Example http www adatum com calendars Previous fzo Days z through next feo Days z Whole calendar Full deta
262. name or IP address of the machine where Kerio MailServer is running The traffic between Kerio MailServer and MS Entourage is usually maintained through the WebDAV interface HTTP protocol at port 80 If HTTP in Kerio MailServer is running on a non standard port it is necessary to enable the Override default DAV port option and change the port The traffic can also be secured by SSL To encrypt the traffic use the This DAV service requires a secure connection SSL option When it is checked the port in Override default DAV port is changed to port 443 the default port for HTTPS If another port number is specified it is necessary to check also the Override default DAV port and change the port number to 443 Oth erwise connection to Kerio MailServer fails It is also necessary to change the port if HTTP S protocol in Kerio MailServer communicates at a non standard port In such a case it is necessary to specify the port number used by Kerio MailServer for HTTPS traffic e Advanced use this tab to set connection to a Free Busy and to a LDAP server see figure 9 9 Public folder server In the entry it is possible to enter a URL address to the Free Busy server The Free Busy server is a public calendar that displays the free busy data for all users that have an account in Kerio MailServer and work with the calendar in MS Entourage in MS Outlook or in the Kerio WebMail interface For detailed information on usage of this feature refer
263. nce the settings are done click on Next and consequently on the Finish button to save settings Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio MailServer will be started 211 Chapter 4 Data synchronization with mobile devices Advanced If there is a conflict Replace item on device 4 gt Event logging None Figure 4 46 ActiveSync the Advanced dialog box During the synchronization a dialog appears requiring confirmation of appliance of the security policy see figure 4 47 Use the OK button for confirmation otherwise the synchronization will not be completed correctly ActiveSync Exchange Server mail company commust enforce security policies on your device to continue synchronizing Do you want to Gontinfed Figure 4 47 Wipe confirmation Other ActiveSync settings are focused in your device s user s guide 4 6 Windows Mobile 6 0 In cooperation with Kerio MailServer Windows Mobile 6 0 provides the following fea tures e Windows Mobile 6 0 supports the following folder types e email e calendar 212 4 7 Palm Treo e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately e Kerio MailServer
264. nchronize Apple iCal and Apple Address Book events and contacts with Kerio MailServer accounts Kerio iSync Connector allows synchronization of local calendars in Apple iCal and of local contacts in Apple Address Book with the Kerio MailServer s store Notes e Local contacts are always synchronized along with the default private Contacts folder e Calendars and contacts saved in Kerio MailServer as subfolders will not be synchro nized The main benefit of Kerio iSync Connector is that the synchronization for both appli cations can be set at a single point Moreover Apple iCal data is synchronized in both directions for the selected calendar s which use the Kerio MailServer s data store 12 1 Installation Kerio iSync Connector can be installed on workstations with operating systems Apple Mac OS X 10 4 and higher The installation is performed with the kerio ksc 6 4 0 1069 mac dmg installation package which is available at Kerio Technologies website Once the package is down loaded follow these instructions 1 Open the package by double clicking 2 This opens the Finder installation package as a disk and offers the Kerio MailServer Installer executable Click on it to run the installer see figure 12 1 A standard installation wizard is started 3 The first page includes the license agreement Confirm it and click on Next to con tinue 4 Select the Easy Install installation type and click on Next 348 12 1 Inst
265. nd for Apple Address Book Sync Alert Syncing with Kerio iSync Connector will change more than 5 of your Calendars on this computer Information Delete Modify Calendars 9 0 Figure 12 11 Kerio iSync Connector recovery of synchronized data Note Sync Alert can be disabled in Apple iSync The first synchronization can take up to several minutes since large volume of data is usually synchronized 355 Chapter 12 Kerio iSync Connector Apple iCal Once synchronization is set see section 12 2 a cross copy of all items included in synchronization is made between Kerio MailServer and Apple iCal The default private Kerio MailServer s calendar is copied to Apple iCal as Calendar Special folders will be created fin Kerio MailServer during the first synchronization Names of the folders will match names of their twin calendars created in Apple iCal Apple Address Book Once synchronization is set see section 12 2 a cross copy of all contacts included in synchronization is made between Kerio MailServer and Apple iCal 356 Chapter 13 Support for Apple Mail 10 4 Kerio MailServer supports some groupware features of IMAP and Exchange accounts in Apple Mail 10 4 The support enables to display events contacts and task folders in the email client Cooperation of Kerio MailServer with Apple Mail is supported directly This means that it might happen that no additional application applies to client sta
266. nder is displayed as a popup window that lists the events and tasks to be reminded at that time Each row contains the subject of the specific event task and time to the next reminder Users can extend or reduce the time to the next reminder of a specific event Set the desired time of event recurrence from five minutes to two weeks and click Remind me later 93 Chapter 1 Kerio WebMail Click the Dismiss all or Dismiss buttons to cancel the selected reminder or all re minders The dismissed reminder will not be displayed any more unless it relates to a repeated event Warning 1 The reminder window is active only when Kerio WebMail is running 2 For notifications only the basic calendar and task folders standard folders created automatically when the user account is created are searched through in Kerio WebMail If users create other calendar and task folders keep in mind that the event and task notification will not work in Kerio WebMail However if the notification timeout expires when MS Outlook is running a notification is displayed in a standard MS Outlook window Complete Shows what percent of the task has already been completed Comment Detailed information can be provided for each task Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled Use the tools in this application to display the events in individual categorie
267. nection to the server This implies that the URL should start with https example https mail company com 2 The Security Alert dialog will be opened see figure 5 36 In this dialog click on View certificate Security Alert xi s Information you exchange with this site cannot be viewed or o changed by others However there is a problem with the site s security certificate The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority Qo The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes View Certificate Figure 5 36 Security Alert 3 In the dialog with certificate details displayed click on the Install certificate button 4 A certificate installation wizard is opened There is nothing to be set in the wiz ard Simply confirm all settings and close the wizard to install the certificate 5 10 Private items Private events contacts and tasks are useful especially for sharing of folders If a user shares a calendar or a contact folder for another user s items set as private can be opened and edited only by the folder s owner 265 Chapter 5 Kerio Outlook Connector Private contacts and tasks in subscribed folders are not displayed In case of private events only time for which the event is set is d
268. need to synchro nized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer E mail Sync The E mail Sync dialog see figure 4 36 includes two parameters to be cus tomized E mail Sync abc Yil Include the previous 3 days 4 gt Limit e mail size to 0 5 KB 4 gt Figure 4 45 Folder synchronization settings email e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchronized The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection Before closing the wizard click on the Menu button see figure 4 43 and select the Advanced option It allows setting of optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 46 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings O
269. ng 4 Click on Advanced 5 to open another configuration dialog and fill the Perform the following actions entry in as described below see figure 13 3 359 Chapter 13 Support for Apple Mail 10 4 00e Junk Mail a oM 9 et amp we General Accounts Junk Mail Fonts amp Colors Viewing Composing Signatures Rules M Enable junk mail filtering When junk mail arrives O Leave it in my Inbox but indicate it is junk mail Training O Move it to the Junk mailbox Automatic Perform custom actions Click Advanced to configure The following types of messages are exempt from junk mail filtering v Sender of message is in my Address Book v Sender of message is in my Previous Recipients v Message is addressed using my full name v Trust junk mail headers set by my Internet Service Provider Figure 13 2 The Junk Mail tab e In the first menu select Move Message e In the second one select the Junk E mail folder The process is shown at figure 13 3 6 Click OK to confirm settings 360 13 3 Learning of the antispam filter Junk Mail Description Jun O O O O If all of the following conditions are met _ Sender is not in my Address Book E OO Sender is not in my Previous Recipients 18 Ce Message isnot addressed to my Full Name FS OO Message is Junk mail F3 Perform the following actions Move Message B to mailbox J Junk E mail E o R my Internet Serv
270. ng automatic synchronization Advanced The Advanced tab see figure 12 9 allows setting of solutions for possible synchroniza tion collisions The menu provides the following options to select from Enable debug logging To enable debug logging check Enable debug logging Synchronization information will be logged in the Console log log located in the Console application Applica tions Utilities Console 353 Chapter 12 Kerio iSync Connector e800 Kerio iSync Connector lt ShowAll ral Kerio iSync Connector G version 6 4 0 build 3296 nt a v Enable debug logging Repair broken synchronization by using a clean copy from Repair server or local client Report the synchronization problem to Kerio Send report Kerio Technologies Inc All rights reserved Figure 12 9 Kerio iSync Connector Advanced Repair broken synchronization Synchronization fix allows to fix data damaged during synchronization The appli cation creates a copy of all data and saves it to both the client s and the server s store Synchronized data on the server and the client will be identical Warning If some calendars or contact folders are selected for the synchronization the repair will remove any folders not included in the process Upon clicking on the Repair button you can select whether the data copy will be created on the server or on the client It is useful to select the
271. ng users To do so add the account owner to the following list jwayne company com lt jwayne company com gt Figure 9 15 Connecting delegated folders If the conditions are met specify the username of the delegator on the Delegate see figure 9 15 tab in the Tools gt Accounts If the delegation is set correctly the folders added appear in the folder tree in the main MS Entourage see figure 9 16 window and it can be used in accordance with the rights assigned 318 9 6 Secure communication of Kerio MailServer with MS Entourage The way of displaying calendars and contacts differs from the previous version If con tacts or calendars were delegated these folders will be displayed separately Delegated calendar folders will be displayed in the calendars section while delegated contact fold ers will be displayed in the contacts section gt 4 Folders on My Computer v jsmith I inBox 3 K Drafts K Sent Items KA Deleted Items ko Junk E mail KO Public Folders John wayne Ka Sharing folders for my delegates Ka Invoices Microsoft News Server gt QJ Mail Views Figure 9 16 Delegated folders in the tree If subscription of delegated folders does not work check whether the configuration of the account meets all the conditions described above 9 6 Secure communication of Kerio MailServer with MS Entourage The communication between Kerio MailServer and MS Entourage can be protected by the stand
272. ngs in detail How to create meetings Meetings are created in the same way as events Simply open a dialog where an event can be edited and specify corresponding parameters in the General tab for more informa tion refer to chapter sect event gt Then create a list of attendees who will participate in the meeting These participants will be invited to the meeting by an email message By default the Attendees section includes only the name of the meeting initiator Use special buttons to add more attendees see picture 1 70 Several types of attendees can be created e Required this group includes invited persons who should not miss the meeting from any reason The invitation includes this information so that each user addressed knows if their presence is required or not e Optional this group includes users who can decide whether to come or not e Source special type of attendee The group does not refer to any person but to resources needed for the meeting Using this attendee type it is possible to book certain equipment such as projectors laptops and meeting rooms Specify the email address of the person who maintains the particular resources There is also the chair attendee a special attendee type This member cannot be changed The chair attendee is always the person who creates the particular meeting Attendees can also be divided between those to whom the invitation will be sent and the others It is also possi
273. nical limitations 192 168 44 169 Properties General Servers Connection Security Advanced IMAP Folders Root folder path IV Check for new messages in all folders Special Folders IV Store special folders on IMAP server Sent Items path Sent ltems1 Drafts path Drafts1 Figure 1 18 Renaming folder names in MS Outlook Express Messages signed in MS Outlook Senders who use MS Outlook with the Kerio Outlook Connector however this problem can arise even if some obsolete email clients are used can send digitally signed messages in a format that is not supported by Kerio WebMail This problem can be solved by allowing sending of digitally signed email messages in MS Outlook as clear text messages If your messages are digitally signed in MS Outlook check the Send clear text signed message when sending signed messages option under Tools Options on the Security tab see figure 1 19 This option provides that also Kerio WebMail users may read the Other gt Spam K Out of office gt Preferences Preferences Mail Setup Mail Format Spelling Security Encrypted e mail J Encrypt contents and attachments For outgoing messages Add digital signature to outgoing messages IV Send clear text signed message when sending signed messages J Request S MIME receipt for all S MIME signed messages Default Setting z Settings Figure 1 19 Setting verification of digitally signed messages
274. nization Name of the company is included in the message as the Organization header Signature The signature added automatically to all sent messages including replies and for warded messages Show signature Check this item to show the signature at the end of the message By default the signature is added before the original message Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed It is not recommended to enable this option in WebMail Mini with slow Internet connection The option is set separately for WebMail Mini and for Kerio WebMail interface Display images from the web Each message with HTML body can contain links to images stored on the remote server If this option is enabled the images will be downloaded from the server In this way for example active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also attacked due to browser security errors For these reasons it is recommended to leave this option inactive Out of office Setting up the automatic reply sent during extended absence of the user 163 Chapter 2 Kerio WebMail Mini Password For security reasons the connection to WebMail Mini requires the secured version of the HTTP protocol The beginning of the URL address must be entered as follows https
275. nologies Inc All rights reserved Last synchronization succeeded Figure 12 4 Kerio iSync Connector General 350 12 2 Synchronization settings General The General tab allows the following settings User account To enable connection of the Kerio iSync Connector to the particular account server data as well as login username and password for the account are needed to be saved This can be done by the dialog opened by clicking on the Set account button Enter username and password used for connection to the Kerio MailServer account and DNS name or IP address of the server see figure 12 5 The dialog also provides an option of SSL encryption of traffic between the server and the client SSL encryption can be enabled by the Use Secure Socket Layer connec tion option If the HTTP S service is running on a non standard port it is necessary to enable the Override default port number option and change the traffic port Note Once SSL encryption is set it is necessary to install the trustworthy Kerio MailServer certificate Please enter login information for your Kerio MailServer account Username jsmith company com e g username domain com Password CTTI Server mail company com e g server domain com v Use Secure Socket Layer connection Override default port number 443 Cancel OK Figure 12 5 Kerio iSync Connector synchronization account settings Synchronize calendar with iCal En
276. nse to request for read receipt M a amp 3 Contacts 7 7 IV amp z Personal checker dictionary T amp Deleted Items Search for contacts in selected folder Figure 1 42 Settings Adding contact folders to the automatic check for names 1 5 9 Looking up messages The message look up helps find specific messages quickly using the criteria defined The standard search form is used for searching messages in Kerio WebMail mail folders Use the Search button the magnifying glass icon in the toolbar to open the form If the search fails or too many messages are found the data can be modified and searched again The search window is divided into three parts The first part lists the folder where the search is performed the current folder by default To change this setting click the Browse button located on the right of the Folder item The other part of the window contains two tabs used to define the search parameters On the General tab users can perform the basic search by subject or sender recipient Search for Insert a string that will be used as a searching criteria 49 Chapter 1 Kerio WebMail Where The menu offers only the Subject option E Webmail Kerio MailServer 6 Microsoft Internet Explorer Folder INBOX Browse General Advanced Search Search for Meeting In subject x Sender fiwayne Recipient A Reply all gS Forward we x Subject Received Re Meeting 1
277. nt Quota No quota set Al Tasks Used 29 9 Public folders Items 0 Call Mr Wayne 06 01 2006 Meeting Contact Kerio managers 06 05 2006 INBOX Figure 1 17 Today page The Today page is divided into four parts The information in individual sections vary events tasks quota and number of unread messages e Calendar this section includes a list of events scheduled for the current day In Kerio WebMail s user settings up to seven days may be set to be displayed at the 22 1 4 Specific features and technical limitations Today page For details on where and how number of days to be displayed can be set see chapter 1 11 1 e Tasks by default this section shows a list of tasks set for the current day However in the user interface it is possible to change the Today page settings so that all tasks included in the particular folder are always displayed The settings are addressed in chapter 1 11 1 To make manipulation with tasks even more comfortable various types of informa tion are also displayed such as priority an exclamation mark or a blue arrow infor mation on uncompleted tasks where the due date has already expired items marked red etc These attributes are shown at figure 1 17 e Quota server administrators can set a so called quota and apply it to particular mailboxes The quota is a limit for number of messages and for diskspace reserved for the mailbox T
278. nting of the complete calendar view To do this simply mark an event and click on Print Click the Delete button to delete the selected event permanently or move it to Deleted items folder Use the Settings option on the General tab to decide whether the events should be deleted permanently or just moved to the Deleted items folder see chapter 1 11 1 Events can be deleted also by the Delete key in Mac OS X also by Backspace Forward Use this button to forward selected events in a special iCalendar format Users who receive this event via Kerio WebMail or any application that provides support for the iCalendar format are able to open the event directly in Calendar type folder For more information on forwarding see chapter 1 7 9 Day view This option switches to a single day calendar view The next or previous day can be displayed using arrows in the upper right corner of the dialog box 68 1 7 Calendar Week view Events for one calendar week including Saturday and Sunday The next or previous week can be displayed again using arrows in the upper right corner of the dialog box If there are more events defined for one day they are sorted by type multiple day events entire day events and the other Only the events of the same type are sorted according to the planned time Month view Events for each day of the month The next or previous month can be displayed using arrows in the upper right corner of the dialog box as in t
279. ntire calendar is downloaded for each refresh The address must follow this pattern http server_name ical format To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format http server_name ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical user domain or http server_name ical domain user_name It is also possible to subscribe another user s calendar if shared The following URL format must be used http server_name ical public or http server_name ical public calendar When a calendar is being subscribed it is possible to edit name of the folder If no name is entered the Calendar folder will be used automatically Warning It is not possible to subscribe calendars via SSL connection Therefore use only the non secured HTTP version for this purpose This means that URLs of calendars must not start with https Subscribe to http mail company com ical Figure 10 3 URL calendar definition 332 10 2 Setting Apple iCal in Mac OS X 10 4 When the URL is specified the application attempts to connect to the server If authenti cation is required the dialog where username and password can be specified is opened i e typically the username and password used for connection to your email account Once connected
280. nts last 24 48 hours etc and it is limited by dates not by time as usual for other events In the calendar such event is displayed above other time limited events and the subject is centered see picture 1 68 This type of event is not included in the day schedule because users can add other types of time limited events in the day schedule No starting or ending time is specified for all day events To set the all day event check the All day option in the dialog box for creating an event see picture 1 66 When this option is checked the event s time range specification is 77 Chapter 1 Kerio WebMail disabled Starting and ending date can close range of one or multiple days All day events applied to more than one day are called multiple day events Note All day events are not moved according to time zones since they are bound to date not to particular time This means that if for example an all day event is set for December 24 2006 this date will be kept for all time zones For details regarding behavior of events in different time zones see chapter 1 13 Warning If the Free Busy calendar is used the free busy status in the Show as menu must be set to free or out of office according to the event type 11 Figure 1 68 Month view events Multiple day event The multiple day event is created the same way as the all day event but the time range must be specified in the Start and End fields in the event s edit dial
281. o MailServer 6 Windows Internet Explorer lel Fa General Mail Mail composing Spam others About Reading pane bottom x Default From address support company com Special Reply To address smith company com ization Company Regards John Smith Sales Manager http www company com IV Display image attachments inline I Display images from other websites IV Mark displayed messages as read I Confirm marking messages as spam I check names automatically Figure 1 41 Settings Automatic checks for addresses Addresses are searched in contact folders where the check is enabled By default the check is enabled only for the default private Contact folder and the default public Con tact folder Other folders can be added as described below 1 Go to Settings under Settings Settings 2 Switch to the Mail composing tab 3 Click on Choose folders at the Search for contacts in selected folders item 4 Check folders to be added to the scanned folders see figure 1 42 5 Click OK to confirm settings Warning The more folders are included in the check the longer the search may take 48 1 5 Email User settings Kerio MailServer 6 Windows Internet Explorer of x IV Compose messages in HTML format I Add original text when replying Geter cricniel tare antes H Folder selection Kerio MailServer 6 xi Wrap long lines at jsmith company com E o insox fe 3 Work TF E calendar Respo
282. o create a folder on the top level create it as a sub folder of the root folder The root folder is the primary folder on the highest level in picture 1 9 the name of the root folder is the same as the user s email address The root folder also can be renamed The following steps must be taken to create a new folder 1 First select the superior folder and right click on it It is recommended to use the same folder types for all subfolders In other words email folders should be created as subfolders of other email folders and not under a calendar folder for example These rules keep the folder tree well organized and comfortable 2 Inthe folder s pop up menu just opened click on New subfolder see figure 1 98 3 In the dialog enter a name for the folder and select type see figure 1 99 108 1 10 Folder Administration amp g Settings v Folders B jsmith company com a 6 INBOX eee vate 41 gt Calenda Open in new window 4 amp Contact 8 Deletes Rane Drafts Delete C JunkE n Move to Folder bal Notes Outbox Mark all as read Sent Ite Move or copy all E Sy Tasks Delete all L Public fo amp Cont Access Rights Figure 1 98 Folder s pop up menu E Create a new folder Keri EQ Folder name Invoices Folder type Calendar a Figure 1 99 Creating a new folder Email for storage of email messages Contacts where user personal information
283. oday 22 today 128 Kerio WebMail Mini access rights settings 148 contacts 157 email 151 folder administration 146 8 12 145 user settings 161 Kerio WebMail Mini for mobile devices contacts 170 distribution lists 172 165 message reading 166 message writing 168 new contact 171 L logging out of Kerio WebMail 15 M messages signed in MS Outlook 25 268 367 Index Microsoft Entourage Free Busy 312 LDAP 309 LDAP settings 310 9 301 scheduling of meetings 313 settings 301 Microsoft Entourage 2004 delegating folders 315 free busy 308 settings 306 SSL 319 SSL certificate import 322 Microsoft Entourage X free busy 305 settings 302 MS Outlook calendar publishing 290 iCal 283 iCalendar 283 sharing of calendars 283 subscription to calendars 283 web calendar 283 N notes editing 103 forwarding 105 new 103 101 266 print 102 NTLM settings in MS Outlook 235 P Palm Treo 650 213 680 213 700p 213 Versa Mail settings 214 password change 133 pop up menu 20 private contact 265 private event 265 private task 265 profile new 230 public folders 117 119 R reminder 75 93 RoadSync 227 rule forspam 252 new 246 out of office 250 rules for incoming messages cellular phone notification 142 list of rules 136 rule creation 138 45 136 244 S session expired 52 shared folders 117 skins 122 spam Not Spam 267 Spam 267 27 364 SpamAssassin 252 spam filter 44 252 314 subject 28 supp
284. of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse This measure pro tects your fragile information such as username and password If connections are not secured unauthorized users might misuse fragile data to manipulate with the email account as well as operate in your company s network in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certifi cation authority it is possible that your device already includes support for 222 4 8 Nokia Eseries SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device otherwise the synchronization would not work To get information on how to install such certificates contact your network administrator Also Kerio MailServer Administrator s Guide provides instructions on installation of certificates in chapter Support for ActiveSync Now save settings of the tab In the Profiles menu select Credentials Enter login information used for connection to your mailbox see figure 4 62 9 Mail for Exchange x gt lt y 4 Credentials Username E jsmith Password Beeren Figure 4 62 The Credenti
285. og box Examples of multiple day events are multi day business trips or vacation Note Multi day events can also be created by non checking the All day option and simple setting an event for more days The only difference in the layout may arise from frequent trips to various time zones as events can be moved accordingly to the current time zone 1 7 6 Recurred event For periodically repeated events the Repeat mode can be set This feature enables for example setting of regular company briefings or regular Thursday Scrabble parties with friends Simply define the event once and set its repetition To set recurrence of an event click the Recurrence icon in the top left of the Edit event dialog box Various types of recurrence periods are available daily weekly monthly or every year Range of the recurrence validity can be also set Just set an initial and the final date Range of recurrence Set the desired range of recurrence 78 1 7 Calendar E Recurrence Kerio MailServer 6 Microsoft Internet Explo Mi Eg Range of recurrence No end date End after fio occurrences C End by 05 31 2006 fe Recurrence pattern C daily Recur every 1 week weekly monthly C yearly I Monday T Tuesday T Wednesday I Thursday J Friday D Saturday T Sunday Remove recurrence OK Cancel Figure 1 69 Event recurrence e No end date the event will be repeated for an unlimited period u
286. olor since there are no free busy data available for them Invitations Short description of invitations was provided at the top of this chapter In this section we will focus on invitation s layout and on how to react when an invitation is delivered to your mailbox Invitations use a special icon different from the one used for usual email messages see figure 1 76 Upon clicking on an invitation meeting information is shown along with several buttons Name of the meeting is provided in the header at figure 1 76 Meeting is simply set as the name Below you can find basic information such as when and where 85 Chapter 1 Kerio WebMail the meeting takes place and a list of attendees both required and optional If your name is included in the list of required attendees you should accept the meeting Otherwise it is up to you whether you choose to participate in the meeting or not e Webmail Kerio MailServer 6 Microsoft Internet Explorer Mi E3 E New mail a Reply amp Reply all 3 Forward From John Wayne lt jwayne company com gt To jsmith company com dpeterson company com Date 03 04 2004 03 00 PM Attachments 5 meeting ics 1 kB Subject Meeting f Accept FP Tentative x Decline gt Calendar Meeting required jsmith company com dpeterson campany com When Wed 08 04 2004 02 30 PM 03 30 PM 1 hour Location Boardroom Board meeting budget for the following year Figure 1 76
287. on calendar subscription downloads the particular calendar from a web server to a local store e Calendar publishing calendar publishing is uploading of a calendar to a web store Warning Sharing of web calendars is not identical with synchronization In MS Out look subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example Using and publishing of calendars may be helpful especially for the following purposes e To view a calendar of a user who has not an account in Kerio MailServer e To share a calendar with users who have not an account in Kerio MailServer e To access calendars in aKerio MailServer account if neither the Kerio Outlook Connec tor or the Kerio Synchronization Plug in is used e To publish calendars saved in MS Outlook if neither the Kerio Outlook Connector or the Kerio Synchronization Plug in is used 7 1 Subscription to calendars In MS Outlook it is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it is possible to subscribe to calendars stored in Kerio MailServer and or iCal calendars stored on any other WebDAV server supporting the iCalendar format To enable subscription of a calendar in MS Outlook the calendar needs corresponding access rights If the calendar is located in Kerio Mai
288. on lt jhouston othercompany com gt 2 e Select Add amp Recurrence Br p amp Figure 1 83 Co workers Co workers and their addresses can be added to the list by the following methods e Use the Select button to search attendees in contacts Simply look up and add any co workers included in your contact folders The dialog allows setting of the following options A Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder all contact Folders z Search for Search Display name ae ey Alain Lowland alain lowland eu Amanda Black ablack company com Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com James Vega info abcde com Co workers gt Bohn Wayne lt jwayne company com gt Diane Peterson lt dpeterson company com gt Amanda OK Cancel Figure 1 84 Select 95 Chapter 1 Kerio WebMail Folder The menu includes all contact folders in the mailbox including public and sub scribed contacts Search for Enter a string which will be used as search criteria i e any addresses including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple addresses can be selected from the list by clicking on them while holding the Shift or the Ctrl k
289. on for Kerio WebMail or disable the pop up blocker completely Message size limits Size of any outgoing email message event task or contact must not exceed the limit set by Kerio MailServer administrator for detailed information see the Kerio MailServer administrator s guide otherwise the particular message will not be delivered No limit applies to incoming mail Duplication of default folders After certain period of using some default folders such as Deleted items Junk email etc may be duplicated in the Kerio WebMail s folder tree This problem occurs under the following circumstances e besides Kerio WebMail a user connects to his her mailbox also via an email client which is not directly supported by Kerio MailServer e g MS Outlook Express e this unsupported email client is not in English e client applications connects to the server via IMAP If the conditions described above are met the mail client might create its own set of special folders they cannot be found at the server since their names are in English there These changes are copied by Kerio WebMail In MS Outlook Express the problem can be removed by renaming the critical folders Sent Items and Drafts under Tools gt Accounts 1 Click on the particular email account and click Properties 2 Select the bottom IMAP folder and change the Sent Items and Drafts folder names for details see figure 1 18 24 1 4 Specific features and tech
290. onditions must be met 1 each user uses a proper profile in each profile synchronization will be performed at one account 2 each user installs the Kerio Synchronization Plug in separately 3 the first installation is performed under the local administrator s account 4 each user has the Power User rights or at least each user is allowed to write in the directory where the Kerio Synchronization Plug in is installed 274 6 2 Synchronization Warning 1 MS Outlook must be installed on the computer prior to the Kerio Synchronization Plug in installation otherwise the application will not function properly 2 If MS Outlook version is updated Kerio Synchronization Plug in must be reinstalled manually Automatic updates Kerio Synchronization Plug in is updated automatically During the update a progress bar is displayed showing current status of the update process When the update process is finished the bar is closed and MS Outlook is available Warning If only traffic over HTTPS is allowed in Kerio MailServer for server s security reasons for example apply settings addressed in section 6 3 Note Kerio Synchronization Plug in is updated immediately upon startup of MS Outlook before the profile selection Therefore Kerio Synchronization Plug in is updated even if you want to work in a profile which is not used by Kerio Synchronization Plug in 6 2 Synchronization Each synchronization includes the
291. ook section 5 9 in MS En tourage it is also possible to schedule meetings using the Free Busy server built in Kerio MailServer Free Busy server is a special tool allowing us to see when other participants of a meeting are busy or free for the meeting To see whether the participant is free or not go to the edit dialog s Scheduling tab see figure 9 12 Free Busy server exploits information on user s free time from the calendar of the par ticular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the Scheduling tab 312 9 3 Scheduling of meetings This implies that this type of calendar is perfect for planning of meetings and sessions The user who adds a new meeting can view when the people involved are free or busy It is therefore not necessary to ask individual users when they are free However the following conditions must be met to enable this function e all users must have an account in Kerio MailServer e the users involved must manage their events by a calendar in MS Entourage in MS Outlook with the Kerio Outlook Connector or in Kerio WebMail The Free Busy calendar displays all meetings and events included in the default calendar fol
292. op method 1 6 Contacts 4 A green icon appears when the contact is ready to move see figure 1 53 or a blue icon when ready for copying see figure 1 54 KerioMesiiServer6 amp Contacts 2 g Settings Y Logout ByNew contact Gy is X 3 Q view address cards Folders Search Cleat 4 Page 1 of 3 gt a Contacts Labcdefahiikimnoparstuywxy2 ao INBOR Alain Lowland James ega Diane Peterson gt Calendar E mail alain lowland eu E mail info abcde com E mail dpeterson company com a sl Betty Whitehouse Jane Houston SALES jhouston othercompa _ E mail SALES company com Private contacts pmm bibit23 yahoo com ____ E mail Deleted items apy M a Black John Joseph Smith E mail ablack company com Business 2350 Mission College El ele Danielle MacMilan Business 1 08 11 9999 unk E mail ome i Dnes E mail memilan athercompan Nome KAATET E mail jsmith company com a Outbox Business web page http www company com E Sont Items Louis Brian McDonald Dl Tasks E mail windowO hotmail com Figure 1 54 Copying contacts by the Drag amp Drop method Let hold of the button to move the contact immediately Note Unless the contact is dragged over a folder where it can be moved i e any mail folder with appropriate access rights in the folder tree a red icon is displayed meaning it is impossible to move the message to the particular location Using the M
293. or Alt on Mac OS X 2 Hold down the mouse button and the Ctrl key when copying and drag the mes sage to another folder KerioMesiiServer6 INBOX 3 gf Settings v QNewmall Reply 3 Forward Bisam Bia x Q Folders CCS Search Clear ee tm page 1 of 1 gt gt jsmith company com tale From Subject Recelvedy Size a gos t John Wayne Warning 10 30 AM 2k6 E Calendar N v 0 3 Amanda Black Import 10 28 AM 3kB amp 3 contacts A John Wayne Invoices 10 25 AM 2kB Deleted Items 3 John Wayne Meeting 10 25 AM 4kB Cj Drafts Diane Peterson Cj Junk E mail Figure 1 26 Moving messages by the Drag amp Drop method 33 Chapter 1 Kerio WebMail 3 A green icon appears when the message is ready to move see figure 1 26 or a blue icon when ready for copying see figure 1 27 KerioMeiiServer6 INBOX QNewmail v Reply 7 G Forward BA Spam ie x q Search Clear Page 1 of 1 gt laly From Subject Received Size Folders B jsmith company com Eip Private t AA John Wayne Warning 10 30 AM 2kB E calendar N 0 Amanda Black Import 10 28 AM 3kB amp 3 contacts amp John Wayne Invoices 10 25 AM 2kB amp Deleted Items 3 John Wayne Meeting 10 25 AM 4kB C Drafts Diane Peterson C Junk E mail Figure 1 27 Copying messages by the Drag amp Drop method 4 Let hold of the button to move the message to the selected folder immediately N
294. or another users The following folder types can be delegated e email e calendars e contacts e email calendar and contact public folders Delegation settings In MS Entourage folders can be delegated only in the version with service pack version2 If MS Entourage does not include the appropriate service pack update it is necessary to set sharing via the Kerio WebMail interface or in MS Outlook extended by the Kerio Outlook Connector Folders can be delegated simply by adding appropriate rights to a user Sharing of folders is addressed in chapter 1 10 5 When delegating folders rights cannot be granted to folders of lower levels of the tree It is necessary that the folders are shared up to the highest level the highest folder must be saved right under the root folder If folders which are save in a non shared 315 Chapter 9 MS Entourage support folder the user to which the folders are delegated cannot see and access these folders in MS Entourage For security reasons it is not recommended to delegate for example the INBOX folder It is recommended to delegate a new folder created from the root folder instead All folders to be delegated must be moved to the new folder Now it is secure to grant access rights see figure 9 13 Folders B jsmith company com H 9 INBOX gt Calendar amp 3 Contacts H Deleted Items Drafts jd Folder For delegation jee Jokes jad Work ja Invoices feeyorders C Junk E
295. orted browsers 10 T task private 98 tasks co workers 94 editing 92 forwarding 100 new 90 print 91 recurrence 97 90 368 time zones Windows Mobile 5 0 AKU2 settings 143 123 143 Pocket PC configuration 201 Smartphone configuration 207 200 U Windows Mobile 6 0 212 user settings 176 Windows Mobile 2002 settings 179 178 W Windows Mobile 2003 Windows Calendar Pocket PC configuration 185 authentication 294 Smartphone configuration 192 185 publishing 297 9 294 Windows Mobile 2003 Second Edition Windows Mobile 5 0 199 185 369
296. ose one or more actions that will be performed if the condition in section 1 is met Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list You can also choose a shared or public folder in the format user shared_folder or public public_folder if the user has write access rights to this folder Warning If a folder is renamed that a rule is created for name of the folder in the rule is not changed Therefore it is necessary to do this manually Forward the message to an address Forward to a specified address In this case no other actions are performed 140 1 12 Message filtering Reject message return to sender The message will not be stored in a local mailbox and the user will never be in formed about it Keep in INBOX This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any local folder This action cannot be combined with the Keep in INBOX action Send notification Sends notification i e a short text message to a specified address typically to a cellular phone For a cellular phone you must enter the whole email address not just the telephone number e g john wayne t email com For details see the following sections The following macros can be used in the message text e from the notification will sh
297. osname 167 3 1 2 Message header and body c cece cece eens 168 522 Message WINS wcreccecststcieaGcescekadeneatscetedok aera esess 168 S 2 Toolbar hcietdetdencosabiteda dreesidiseetasati shades deanics 169 3 2 2 Message header and contents 0 ccc eee cence eens 170 3 3 Contact list editing 00 170 3 3 1 Create and edit contacts 2 eee eee eee ial 3 3 2 Creating and editing distribution lists 172 34 Folder Administration s2c s0se60e00 send vewedecteeses ohne en S 174 3 5 User settings sistrnddcalbais siyn anann e a beeen 176 Data synchronization with mobile devices 000ce cece eee eens 177 4 1 Supported mobile devices c cece cece e eee e eee eeeenes 177 4 2 Windows Mobile 2002 2c c cece eee e eee e eee eeeeenes 178 4 2 1 ActiveSync configuration in Windows Mobile 2002 179 4 3 Windows Mobile 2003 and 2003 Second Edition 185 4 3 1 ActiveSync settings in Pocket PC Edition 185 4 3 2 ActiveSync settings in Smartphone Edition 192 4 4 Windows Mobile 5 0 ccc ccc cece eee eere eena E 199 4 5 Windows Mobile 5 0 AKU2 ont eee eees 200 4 5 1 ActiveSync settings in Pocket PC Edition 201 4 5 2 ActiveSync settings in Smartphone Edition 207 4 6 Windows Mobile 6 0 ccc ccc cee e eee eee eee neeee ee eennes 212 A7 P
298. ote Unless the message is dragged over a folder where it can be moved i e any mail folder with corresponding access rights in the folder tree a red icon is displayed meaning it is impossible to move the message to the particular location Using the Move or copy button The toolbar includes a clickable Move or copy icon Messages can be move or copied by using this button as described below 1 Use the mouse pointer to select a message and click on the Move or copy button available on the toolbar see figure 1 28 KerioMesiiServer6 INBOX Logout amp settings v EQNewmall 7 K Repy 7 3 Forward a spam ik a Folders Search Clear Page 1 8 Eam tla pa From Subject E INBOX i Received Size Private t 6A John Wayne Warning 10 30 4M 2kB E calendar 0 4 Amanda Black Import 10 28 AM 3kB amp Contacts John Wayne Invoices 10 25 AM 2kB Deleted Items 3 John Wayne Meeting 10 25 AM 4kB C Drafts C Junk E mail Figure 1 28 Moving copying messages by the button on the toolbar 2 Inthe Folder selection dialog just opened select the folder where you want to move or copy the message and click on Move or Copy 34 1 5 Email Pop up menu Messages can be moved or copied also by a special option in pop up menu 1 Right click a message In the context menu select Move or copy see figure 1 29 Open Print Reply Reply all Forward Forward as attachmen
299. ove or Copy Pop up menu The contact s pop up menu can also be used to move or copy contacts 1 Right click a contact In the context menu select Move or copy see figure 1 56 Open Send mail Print Forward Delete Figure 1 56 Move Copy contacts using the context menu 2 This opens the Folder selection dialog where you can select a folder where the contact will be move or copied Click on Move Copy 1 6 7 Contacts forwarding Kerio WebMail allows contact forwarding in a special format so that forwarded contacts can be directly added to contact lists upon their delivery Thanks to this feature it is not necessary to copy contacts to email messages and to contact lists Kerio WebMail also supports another option When a message with a contact in the attachment is received the recipient can simply click on the attachment to open the contact automatically in the standard dialog box Click on Save and Close to confirm settings and save the contact to the default private Contacts folder Note To save a contact or open it as an attachment right click on it and use one of the options available Open or Save How to forward contacts To forward a contact select it by the mouse pointer and click on the Forward button on the contact folder s toolbar it is also possible to use the same option in the pop up context menu Select a contact and click on a corresponding icon to open a message editor where the contact is in
300. ove or copy button The Move or copy toolbar button can be used to move or copy the item as follows l on the toolbar see figure 1 89 99 Use the mouse pointer to select a task and click on the Move or copy button available Chapter 1 Kerio WebMail KerioMesiiServer6 Tasks Logout A settings gt aei Folders AlNewtask Y earch Clear lt Page 1 of 1 gt jsmith company com vot amp Subject Due in Status Complete gt a a m Call dad Wed 05 31 2006 not started 0 amp 3 Contacts C 4 Call Mr Wayne Thu 06 01 2006 not started 0 Deleted Items 3 LE Contact Kerio managers Wed 05 31 2006 not started 0 C Drafts Vit KMS manual Mon 05 29 2006 completed 100 L Junk E mail KWM manual Fri 06 09 2006 in progress Al Notes Outbox C Sent Items Sey asks l Shared tasks Figure 1 89 Moving copying tasks by the button on the toolbar 2 Inthe Folder selection dialog just opened select the folder where you want to move or copy the item and click on Move or Copy Pop up menu The pop up menu can also be used to move or copy tasks 1 Right click a task In the context menu select Move or copy see figure 1 90 Forward Figure 1 90 Move Copy tasks using the context menu 2 This opens the Folder selection dialog where you can select a folder where the task will be move or copied Click on Move Copy 1 8 6 Forwarding tasks attached to email K
301. ove or copy button The toolbar includes a clickable Move or copy icon Contacts can be move or copied by using this button as described below Use the mouse pointer to select a contact and click on the Move or copy button available on the toolbar see figure 1 55 KerioMesiiServer6 Contacts Q Settings Folders amp 3 New contact bd w x Q Q view address cards z Ba Clear 4 Page 1 of 3 gt gt rn eT z Private contacts Deleted Items 3 Drafts L Junk E mail fal Notes L Outbox Sent Items Al Tasks Betty Whitehouse Jane Houston mail bibit23 yahoo com __ E mail ee Contacts labcdefahiikimnoparstuvwxyv2 i n Alain Lowland James ega Diane Peterson 0 gt Calendar E mail alain lowland eu E mail info abede com E mail dpeterson company ae cts LES SAI jhouston othercomp E mail SALES company com Amanda Black John Joseph Smith E mail ablack company com Business 2350 Mission College Mill Business 1 408 111 9999 j memillan othercomp ome 1 405 111 8889 Mobile 1 111 111 1111 E mail jsmith company com Business web page https jwaww company Louis Brian McDonald E mail windowO hotmail com Figure 1 55 Moving copying contacts by the button on the toolbar 61 Chapter 1 Kerio WebMail 2 Inthe Folder selection dialog just opened select the folder where you want to move or copy the contact and click on M
302. ow able to reply to your email This feature also ensures that you do not forget to turn the rule off once returned to the office Kerio Outlook Connector Es 2 Out of office message is now enabled Would you like to disable it Figure 5 24 Possible cancellation of the Out of office rule 251 Chapter 5 Kerio Outlook Connector 5 7 Spam filter Kerio MailServer contains the SpamAssassin antispam filter SpamAssassin is based on content analysis spam messages usually contain specific attributes that can be searched for and evaluated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Kerio Outlook Connector uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incorrect del
303. ow the message sender or the address con tained in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 char acters will be displayed To change the count of characters the macro can be written as follows text 50 The number in parentheses represents the maximum number of characters dis played in the text box Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will be processed This func tion allows users to create more complex rule sequences for different condition types Always be careful about the order of the conditions the rules are processed from top to bottom 141 Chapter 1 Kerio WebMail Note Notifications and autoreplies are protected against looping This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio MailServer are detected Rule desc
304. p Drop 1 Select a folder to be moved 2 Click on the folder 3 Hold the mouse button and drag it over the folder to which the selected item will be moved When a green icon appears at the pointer let hold of the mouse button to move the folder see figure 1 103 D 83 Settings Folders 8 jsmith company com a G INBOX 4 Mailing lists Private SI Work Customers invoices C Test 5 gt Calendar 4 amp Contacts Deleted Items 3 Drafts C Junk E mail baal Notes C Outbox C Sent Items Shared Folders dse hk A Public Folders E Figure 1 103 Moving folders by the Drag amp Drop method 112 1 10 Folder Administration Note Unless the folder is dragged over a folder where it can be moved a red icon is displayed meaning it is impossible to move the message to the particular location Pop up menu 1 Select a folder to be moved 2 This opens the folder s pop up menu see figure 1 102 4 Settings Folders B jsmith company com a C INBOX H Mailing lists Private Work C Customers gt RRS G Test Open in new window 4 a H gt Calendar New subfolder 4 amp Contacts Banana Deleted Item Delete C Drafts C Junk E mail E Notes Mark all as read C Outbox Move or copy all Sent Items Delete all C Shared folders fees Rete Al Tasks 4 L Public folders Figure 1 104 Folder
305. played on the server enable this option Publish alarms Alarms will be published with the calendar It is recommended not to publish alarms since users who subscribe it can only read it and are not allowed to close them 335 Chapter 10 Apple iCal Support Publish To Do items This data will not be displayed in Kerio MailServer 10 3 Sharing of calendars Calendars published in Kerio MailServer can be shared with other users who can sub scribe them for their Apple iCal or view them in Kerio WebMail To share an iCal calendar follow these instructions 1 Log in the Kerio WebMail interface 2 Create a special calendar folder e g Shared_Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 10 5 3 Share the folder with corresponding users 4 Publish an Apple iCal calendar to the folder just created The URL for publishing will be as follows http server_name ical Shared_Calendar Warning It is always necessary to share the entire folder in which the iCal calendar is published If only the calendar itself is published the sharing will be removed upon next update publishing of a new version This is caused by the fact that iCal calendars are recorded on the servers in the way that the original version of the calendar is removed first including possible sharing and then a new version is saved to the server 10 4 Create public calendars To create a public calendar in Kerio MailServer user nee
306. ports private contact subfolders created in Kerio WebMail unless they are shared and connected by delegation However you can add addresses from these other Contact folders through an LDAP search when creating a new email see chapter 9 2 309 Chapter 9 MS Entourage support This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anony mous connections This server requires a secure connection SSL Communication with the LDAP server in Kerio MailServer can be secured by SSL If this encryption is used it is also necessary to change the port in Override default LDAP port standard port for LDAPS is 636 Override default LDAP port By default MS Entourage uses a non standard port where the MS Exchange email client is run Whenever a user connects to Kerio MailServer they must change the port to the port on which the Kerio MailServer s LDAP service is running It is therefore necessary to check this option and enter the correct port number and every time The standard port number for the non secured LDAP is 389 and the standard port number for SSL secured LDAP is 636 If the LDAP service in Kerio MailServer is running on a non standard port specify the port used by the LDAP S service in Kerio MailServer 9 2 Connection to the LDAP server MS Entourage enables connection to any number of LDAP databases for conta
307. pports this feature In other client applications like MS Outlook it is possible to view and edit contacts without any restrictions by users with appropriate access rights This implies that information included in private contacts are not well secured 58 1 6 Contacts 1 6 5 Searching in contacts There are several ways of searching in contact folders based on the type of display The cards display enables users to search for contacts using the letters under the toolbar By clicking a specific letter the contacts starting with this character are highlighted When contacts are displayed in the form of a list only the standard ascending and descending order of messages is possible Thus searching for a specific contact is not very efficient especially when there are too many contacts in the folder Searching for contacts using the Search window is completely different from the above procedure Use the Search button the magnifying glass icon in the toolbar to open the window or enter a string a word part of a word or a character in the message to be searched for into the Search for field in the toolbar Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder Contacts X Search for fiane Search C Display name Email Company 4lain Lowland alain lowland eu Betty Whitehouse bibi123 yahoo com Danielle MacMillan rmcmillan othercompany com James Vega info abcde com Jane Houston jhouston othercompan
308. ptions Advanced Delegate Security Account name kms jsmith Personal information Name E mail address Server information John Smith jsmith company com Account ID Domain Password Exchange server jsmith company com v Save password in my Mac OS keychain mail company com You can also enter Outlook Web Access server addresses such as http mail example com exchange into the Exchange server field For more information contact your Exchange server administrator This DAV service requires a secure connection SSL _ Override default DAV port 80 Cancel 0K Figure 9 8 Manual account configuration Account Settings Account name The name of the email account Name Any name the first name and last name of the user is recommended that will be displayed in the message header 307 Chapter 9 MS Entourage support E mail address The email address of the user Account ID Username used for login to Kerio MailServer Username can be specified in two formats either user or user domain If a user account is created in a domain which is not set as primary use the user domain pattern for specification of the username Otherwise the user s attempts to connect to the LDAP database might fail Domain Name of the email domain where the user has an account Password The password used for accessing your account in Kerio MailServer Exchange server DNS
309. public folder simply right click the Public folders folder and select New folder in the pop up menu Enter folder name and its type i e Mail storage of email messages Contacts contact information Calendar calendar tools Tasks storage of tasks or Notes storage of notes Z Create new folder Web EJ folder name Public calendar Folder type Calendar Cancel Figure 1 112 Dialog for creating a folder 119 Chapter 1 Kerio WebMail After the public folder is created it is also necessary to set the user rights reading writing or administration for all users that will access the public folder The rights to public folders are added the same way as in case of sharing see chapter 1 10 5 1 10 6 Folder subscription Shared folders can be subscribed in Settings Subscribe shared folders see fig ure 1 113 Click Subscribe shared folders to open the dialog to enter the username of the person whose folder you want to subscribe to This person must have an account in Kerio MailServer otherwise the subscription will not work Figure 1 113 Settings Menu If the username has been entered properly and the user has decided to share a folder with you a dialog box with a list of shared folders will be opened Check the folder to subscribe to a specific folder clear the checkbox to unsubscribe E Subscribe shared folders Mi Ea This dialog allows you to subscribe to shared Folders of other
310. r 2 s ooo I 1 Appointment Scheduling III SS Monday July 12 2004 goo 10 11 12 100 200 All Attendees John Wayne dpeterson company com jsmith company com y lt gt E Tentative E Busy O Out of Office E No information Attachments mi Figure 9 12 Usage of the Free Busy calendar 9 4 Spam Spam messages are mostly represented by advertisements Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communication In their wilder modifications spams may also distribute and seed dangerous viruses Kerio MailServer contains a sofisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents spam messages usually contain specific keywords that can be recognized and counted by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recogni
311. r a user can access multiple mailboxes and wants to use different personal settings for each of them Settings for a new profile can be configured in the Start gt Settings gt Control Panel gt Mail menu 1 Inthe just opened Mail Setup Outlook dialog click on Show Profiles see figure 5 1 2 The Mail dialog is opened see figure 5 2 where profiles and user accounts may be administered 230 5 2 Installation Mail Setup Kerio Figure 5 1 Profile setup Outlook Figure 5 2 Creation of a profile 3 Click on Add A dialog box is opened with a blank entry for specification of the new 231 Chapter 5 Kerio Outlook Connector profile s name Any string is allowed as the name At figure 5 3 the name entered is Kerio Click OK to confirm settings and save the profile New Profile ul Figure 5 3 New profile 4 Thenew profile is empty i e no email account is created in it Therefore the wizard where a new account can be created is started automatically once a new profile is created E mail Accounts Figure 5 4 Account settings creation of new account 232 5 2 Installation Email accounts or an address book can be added or changed in the first dialog of the wizard Once you create an account select Add a new email account see figure 5 4 In dialog two select the Additional server types option see figure 5 5 and click on Next E m
312. r during the upcoming syn chronization Sync messages back All unread messages are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of messages to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default synchronization is set to messages up to three days old If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer 4 9 RoadSync Kerio MailServer supports the RoadSync 2 0 application developed by DataViz RoadSync enables synchronization between Kerio MailServer and mobile devices RoadSync supports synchronization of the following folder types e Email e Calendar e Contacts The RoadSync application can be installed on the following mobile devices e Symbian UIQ e Symbian S80 e Symbian S60 3rd Edition 227 Chapter 4 Data synchronization with mobile devices e Palm OS synchronization is available for email only e Java MIDP 2 0 synchronization is available for email only For details on RoadSync and supported devices see the DataViz website at http www dataviz com 228 Chapter 5 Kerio Outlook Connector Kerio Outlook Connector is an extension to MS Outlook It allows scheduling and shar ing different types of data Thanks to this module MS Outlook is able
313. r the distribution list name instead of filling in individual addresses 158 2 4 Contacts Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work or outside the office as shown at figure 2 15 it is a certain alternative to mailing lists or to group addresses Cancel Update Display name Ko workers Members Amanda Black lt ablack company com gt l Diane Lawland lt diane lawland info gt edit Diane Peterson lt dpeterson company com gt 7 Elein Bullet lt bullet company com gt I John Smith lt jsmith company com gt I John Wayne lt jwayne company com gt Select Add Remove checked Notes re Figure 2 15 Distribution list A new distribution list can be created in any contact folder as follows l Open any contact folder Select the New distribution list option on the toolbar This opens a dialog where a new distribution list can be created see figure 2 15 and where email addresses can be added Enter a name for the distribution list in the Name entry Add contacts to the distribution list The Select and Add buttons can be used for this purpose e The Select button opens a dialog where addresses can be looked up and selected in contact folders This button is available only if JavaScript is enabled The dialog contains the following items 159 Chapter 2 Kerio
314. rates how to use the hyperlinks Here is a fragment of a possible message body I am sending you a link to an in teresting website The interesting website part can be used as a hyperlink Solution Mark the words interesting website by cursor and click the Create link button A dialog box for creating a link appears Specify the URL entry with corresponding URL address Warning If an email composition takes longer connection between the server and the browser may be lost If this happens finish the message and enter your user password in the dialog which is opened upon attempting to Send or Save the message Then the attempted action will be performed Moving attachments by the Drag amp Drop method in Firefox Firefox supports moving of attachments to the message editor s window by the Drag amp Drop method The dragdropupload plugin is required for this action available at https addons mozilla org firefox 2190 After installation it is necessary to check whether the plug in was installed successfully 1 Inthe Tools menu select Extension 2 This opens the Extensions dialog After successful installation the dialog contains the dragdropupload plug in see figure 1 35 The plug in allows to attach one or more files to email messages by the Drag amp Drop method in one of the following ways 1 Open the message editor To attach files to a message left click on them hold the mouse button and drag th
315. rdana e Font size click the appropriate icon in the toolbar to change the font size e Font color click the appropriate icon in the toolbar to change the font color e Font style standard icons for selecting a font style are available in the editor bold italic underlined Paragraph The text paragraphs can be aligned right left and centered as well as indented from the left margin Use the standard icons in the toolbars to change the appearance of the paragraph Bullets and numbering Standard icons for creating bullets and numbered lists are available in the toolbar Click the selected text to enable the bullets numbering When users click the icon again the bullets numbering are disabled Text highlighting The selected text can be highlighted in one of the colors of the Highlight palette in the toolbar the last item Hypertext A hyperlink is an active portion of a text usually underlined and marked by a differ ent color that direct users to an intranet or Internet site The hyperlink is used for 40 1 5 Email directing to web pages downloading files sending email or accessing discussion groups Use the Create link icon in the toolbar to enter the URL for the hyperlink Explorer User Prompt xi Script Prompt Enter a link e g http www kerio com Cancel http www kerio com kms_webmail html Figure 1 34 Link Use the Remove link icon to delete the hyperlink The following example illust
316. re the address exists and start to send even larger volumes of spam messages to it 250 5 6 Rules for incoming messages Preferences Mail Setup Mail Format Spelling Security Other Spam gt Out of office Preferences IV I m out of office Use the Following text for automatic replies Hello I m enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through my absence His phone number is 1 408 111 1234 P ma ey Figure 5 23 The Out of office tab Note The I m out of office rule beats the rules for incoming messages see chapter 5 6 1 If the filter includes a rule which sends automatic replies the action set in this rule will not be taken The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mail ing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message once a seven days If the rule is enabled i e the I m out of office option is on a question whether the automatic replies would be on or off is issued see figure 5 24 upon each startup of MS Outlook In this case it is supposed that once you run MS Outlook you are not out of office any more and you are n
317. re used as address books see figure 5 38 Kerio Outlook Connector xi Error happens in settings of Contact folders used as addressbooks If you want to correct this problem remove all addressbooks From Outlook Address Book in E mail accounts and restart Outlook You can add correct Folders into Outlook Address Book again in Contact Folders properties These actions will in no way endanger your contacts Figure 5 38 Error in settings of contact folders used as address books 269 Chapter 5 Kerio Outlook Connector This error can be fixed by removing all address books in MS Outlook 1 In the Tools menu select E mail Accounts to open a wizard where new accounts and address books can be created In the wizard select View or change existing directories or address books 2 Remove all listed address books and close the wizard 3 Restart MS Outlook Removing address books does not delete contact folders All contacts are kept intact Once all address books are removed from MS Outlook and the application is restarted it is possible and recommended to add the address books again for details see chap ter 1 6 5 5 12 5 Problems with displaying of Free Busy information Failures of connection of MS Outlook to the Kerio MailServer s built in Free Busy server may be caused by the following issues Free Busy server and SSL encryption If traffic over SSL is enabled in an MS Outlook account settings the Free Busy server r
318. rganized in a table where users can mark them as completed Each row contains one note as well as available information about it see figure 1 91 G Newnote te x 9 Search Clear lt 4 Page 1 of 1 Subject Created S call Mr Black 16 03 04 PM El have a word with Tom 04 13 2006 03 06 PM El buy some food for dinner 04 13 2006 03 07 PM Figure 1 91 Notes Note folders are equivalent to other folders They can be shared set as public or at tached For more information on shared and public folders see chapter 1 10 1 9 1 Toolbar The note folder toolbar contains the following options New note Click on this option to create a note 4 The task will be forwarded in the iCalendar format ics 101 Chapter 1 Kerio WebMail Move or copy Use the button to copy or move a Selected note see chapter 1 9 4 Print Click on the Print icon to print the selected note First the printed page preview appears then the standard Print dialog box is displayed Delete Use this button to delete the selected note Notes can be deleted also by the Delete key in Mac OS X also by Backspace Forward Use this button to forward the selected note to other users 1 9 2 Viewing the note list In Kerio WebMail notes are shown in a list including note names date of creation and specific colours Colours can be important Each colour stands for a value Colours can represent for example topics and areas or
319. ribes an Internet resource It describes the mechanism of the access to an object e g a protocol identification type e g DNS IP of the computer where the object is located and location of the object at the computer e g the path and file name The subsets of URI are URL and URN URL Unique Resource Locator is a subset of URI which uniquely describes the location of a specific file in a computer network 364 WWW World Wide Web the abbreviation WWW or web is currently the most popular service offered in the Internet It allows transferring multimedia files texts sounds images 365 Index A account settings 233 ActiveSync 9 Palm Treo 650 213 Palm Treo 680 213 Palm Treo 700p 213 RoadSyne 227 settings 179 185 192 201 207 synchronization 177 Windows Mobile 5 0 199 Windows Mobile 5 0 AKU2 200 Windows Mobile 6 0 212 Windows Mobile 2002 178 Windows Mobile 2003 185 Windows Mobile 2003 Second Edition 185 Apple Address Book 9 338 synchronization 341 Apple iCal 9 326 calendar publishing 328 333 settings 326 331 subscription to calendars 326 331 Apple Mail 9 Exchange account 357 groupware support 357 IMAP account 358 Junk 359 spam 358 attachment 28 31 38 Drag amp Drop in Firefox 41 authentication to Kerio WebMail 11 C calendar all day 77 67 event 74 Free Busy 83 invitations 85 meeting 79 meeting attendees 80 multiple day 78 private 77 recurred 78 Contacts cards 55 contacts
320. ription In the third section of the dialog box the user can review a summary of the created rule Optional values are formatted as links and can be changed repeatedly The conditions and actions can be easily removed or added by activation or deactivation Name of the rule Give the created rule a unique name may be multiple words that best describes the rule Naming the rules Rule 1 Rule 2 etc is not very helpful 1 12 3 Cellular phone notification When setting up the notification a format of the message can be specified In the notification text special character sequences can be used which will be replaced by the corresponding parts of the original message subject Subject of the message from Sender address From field env from SMTP envelope From address text First 128 characters of the text message body text N First N characters of a message body N is an integer The part of the message that will be sent to a cellular phone is determined by the SMS gateway usually up to one SMS message 142 1 13 Time zones The notification text can have the following form Message from from subject subject Message body text 1 13 Time zones The whole globe is divided into 24 parts which are called time zones The individual time zones are defined by their shift from UTC Coordinated Universal Time In most cases the time is shifted by one hour but sometimes this shift can be
321. rivacy Content Connections Programs Advanced Select a zone to view or change security settings Trusted sites Restricted sites p Local intranet See e This zone is for all websites that are __ s LO found on your intranet Local intranet Internet Figure 1 2 Internet Options gt Security 2 On the Security tab click on Local intranet and then use the Sites button 3 In the Local intranet dialog just opened click on Advanced see figure 1 3 Local intranet Ed Use the settings below to define which websites are included in the local intranet zone IV Automatically detect intranet network JV Include all local intranet sites not listed in other zones JV Include all sites that bypass the proxy server JV Include all network paths UNGs what are intranet settings _ Advanced Cancel Figure 1 3 Dialog Local intranet 13 Chapter 1 Kerio WebMail 4 Inthe Add this Web site to the zone textfield specify Kerio MailServer s URL address e g http mail company com or https mail company com see figure 1 4 Local intranet xi You can add and remove websites From this zone All websites in 5 this zone will use the zone s security settings Add this website to the zone https jmail company com Websites http mail company com Tl Require server verification https for all sites in this zone Close Figure 1 4 URL addresses can be specified i
322. rmission Level Reviewer B _ Create Items M Read Items Create Subfolders Edit Items None O Own A J All _ Folder Owner _ Folder Contact v Folder Visible Delete Items A None O Own f gt Qal Figure 9 14 Sharing folders Login The following conditions must be met for subscription of delegated folders e Both users delegator and subscriber must use account in a single Kerio MailServer and they must belong to the same domain Chapter 9 MS Entourage support This rule does not apply to cases where users subscribe a public folder which is shared by all domains This may involve users of any Kerio MailServer domain e The delegator must set appropriate access rights for the folder in MS Entourage by standard sharing methods in Kerio WebMail or in MS Outlook e The subscriber s KMS Exchange account in MS Entourage must be set as primary Edit Account Account Settings Options Advanced Delegate Security My Delegates The following delegates can send items on your behalf To grant permission to others to access your folders without also giving them on behalf privileges go to the Properties dialog for each folder and change the options in the Permissions tab Advanced Set Permissions Remove Users am a delegate for As a delegate you may access and manage Address Book contacts Calendar events and Mail messages for the followi
323. ronization Plug in can synchronize only calendar and contact folders located in 273 Chapter 6 Kerio Synchronization Plug in MS Outlook s private folders These items folders can be combined only with standard IMAP or POP3 accounts It is not possible to use it for synchronization of Kerio MAPI accounts TIP If you want to use all groupware features provided by the Kerio Outlook Connector and to work in the mail client offline at the same time we recommend to set MS Outlook as described in chapter 6 4 6 1 Installation Kerio Synchronization Plug in is installed only once Plug in updates are performed au tomatically see below Standard wizard is used for the installation For successful installation follow these instructions 1 If MS Outlook is running close it 2 Install Kerio Synchronization Plug in 3 In MS Outlook create a new profile for detailed instructions refer to chapter 5 2 1 4 Upon entering the profile name a wizard is opened to guide the user through the new account settings In the wizard set POP3 or IMAP account Note This step of the installation is optional If the user s plan is to synchronize only calendar contacts and notes and not to handle email on the account it can be skipped 5 Start MS Outlook and set synchronization as described in section 6 2 If more than one user share one MS Outlook and they want to use Kerio Synchronization Plug in for their accounts the following c
324. rpose This function may be enabled when creating the email account or it can be enabled by the users themselves in their user settings on in theSpam tab for details see chapter 1 11 1 To enable the spam rule check the Move spam to the Junk E Mail folder on the Spam tab see figure 1 38 Once the rule is enabled it is also recommended to enable the rule which allows messages sent from addresses included in the user s contact folders skip the antispam check User settings Kerio MailServer 6 Windows Internet Explorer Of x General mail Mail composing spam others About IV Move spam to the Junk E mail folder Spam whitelist A a Do not treat messages as spam if the sender is on following list ablack othercompany com dpeterson company com info offer com jwayne company com IV Add e mail address of original sender while sending reply I Also trust senders from my Contacts folder Figure 1 38 User settings Spam tab 45 Chapter 1 Kerio WebMail It is also possible to add addresses to a special whitelist Messages sent from the ad dresses involved in the list will be considered as non spam To add an address to the whitelist users can use one of the following options 1 On the Spam tab in user settings see figure 1 38 2 Right click a message in the list to open the pop up menu and select Add user to spam whitelist see figure 1 39 Open Print Reply
325. rrow next to the column name by alphabet numbers or time depending on the column contents Note For sorting by subject or by sender items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail see chap ter 1 11 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national char acters may also cause problems in sorting e Adjusting the column width The width of the message table can be adjusted the same way as in the spreadsheet programs To change the column width click between two columns in the table header and drag the cursor right or left as needed see image 1 23 ti ir From gt Subject Received Size F gt John Wayne Accepted Meeting 02 08 2005 12 23PM_ 4 kB t A Diane Peterson Invoices 02 08 2005 10 04 AM 2 kB gt Diane Peterson Meeting 02 08 2005 10 05 4M 3kB D A Diane Peterson Photos from Greek 02 08 2005 10 42 AM 294 kB Figure 1 23 Adjusting the column width Note Settings of column width is not remembered Next time opened the columns return to their default state Attachments Fach incoming message may include one or more attachments The attachments are files of various types text images audio video archived compressed folders etc that can be attached to a message and sent to the recipient 31 Chapter 1 Kerio WebMail If you receiv
326. run synchronization of contacts in Apple Address Book Warning Before starting of synchronization of Apple Address Book it is necessary to enable the Synchronize with Exchange option in Address Book gt Preferences gt General see figure 11 5 Click on Customize and set contact folders to be included in synchronization see figure 12 7 List of folders will include all contact folders located in Kerio MailServer as the first level folders Deeper contact subfolders will not be synchro nized Synchronize Use the menu to set whether all calendars or only selected ones will by syn chronized In case of Only selected calendars option select contact folders to be synchronized 352 12 2 Synchronization settings Select contact folders to be synchronized between Apple Address Book and Kerio MailServer Synchronize Only selected folders He Contacts Public Folders Contacts Cancel OK Figure 12 7 Kerio iSync Connector contact folders selected for synchronization Schedule Use the Schedule button to set automatic synchronization see figure 12 8 En able automatic synchronization by checking the Automatically synchronize changed items option Start synchronization Smin 10min 30min lhr ld Manually v Synchronize changed items automatically Synchronize contacts and calendars immediately when changed in Apple iCal or Apple Address Book Cancel OK Figure 12 8 Kerio iSync Connector enabli
327. s The Settings button also included in the dialog is active only upon clicking on the Calendar or E mail folder and it opens a dialog where synchronization parameters for calendar and email folders can be set The Contacts and Tasks folders do not contain any other parameters 204 4 5 Windows Mobile 5 0 AKU2 ActiveSync G Yil GE Edit Server Settings Choose the data you want to synchronize MISS Contacts Me M E mail Back Finish Figure 4 34 ActiveSync folder synchronization settings Calendar Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 35 The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchro nized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer ActiveSync E A ok Calendar Sync Options Synchronize only the past 1 Month v All 2 Weeks 1 Month 3 Months 6 Months Figure 4 35 ActiveSync calendar synchronization settings 2
328. s 129 Chapter 1 Kerio WebMail e Weekly recurrence period applied to events and tasks setting of the first day in the week takes effect only in a specific case which will be better understood through an example Every two weeks on Sundays and Wednesdays in the evening Mr Jonathan Fly killer meets friends to play chess He uses recurrent events in his calendar to remind him of these meetings The events are set as follows 1 Mr Flykiller opens a new event in the calendar and sets date and time September 9 from 6 30 PM to 8 30 PM and sets the subject name for Chess see figure 1 124 E Edit event Kerio MailServer 6 Microsoft Internet Explorer FA Save and close Q Recurrence General Invite attendees Subject chess Location Label m Private E Start time fosjoej2006 foc zorm T All day event End time 09 06 2006 jz fos sopm IV Reminder 30 minutes z Show time as out of office z Priority normal z Figure 1 124 Event settings 2 Weekly recurrence is set to once a two weeks recurrence on Wednesdays and Sundays see figure 1 125 Recurrence Kerio MailServer 6 Windows Internet Explorer let xi End after 10 occurrences End by 06 09 2006 jel Recur every fe week J Monday I Tuesday IV Wednesday J Thursday Friday I Saturday IV sunday Figure 1 125 Setting recurrence 130 1 11 Kerio WebMail configuration Now let s see how
329. s As already mentioned synchronization can be set in the configuration dialog The di alog is opened automatically upon the first startup or it can be opened by selecting Synchronize KSP gt Options The configuration dialog see figure 6 3 consists of two basic sections Server information To allow smooth synchronization it is necessary to set the name of the server where the user account including its username and password is stored to get this information contact your network administrator This data can be copied from settings of an IMAP or a POP3 account already created in the profile or it can be set manually For this purpose use the following options e Use information about server and login from account The plug in in the combo box menu provides all IMAP and POP3 accounts in the current profile Select an account in which you want to synchronize calendar contacts notes and also public folders if desired and test the connection by clicking on the Connection check button Warning If traffic for the account is secured by SSL it is not possible to copy the information and it is necessary to enter the data manually and set the Use own settings option e Use own settings This option opens the manual settings and it is used especially under the fol lowing conditions 276 6 2 Synchronization Settings for Kerio Synchronization Plug in xi Kerio Synchronization Plug in is used to synchronization of private and public
330. s Click the Categories button to display the list of default categories Users can also create new categories that are more suitable Private The Private item is helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by their owner for details see chapter 1 8 4 Co workers When a task is created it can be sent to other people This feature can be used for several purposes For example it might be desired to inform a superior about a task Use the Co workers tab in the task s edit dialog box to send the task information to other people see figure 1 83 The Co workers allows creating of a list of persons to whom an informative email including the task details will be sent when the task is created The task is sent when created and then again whenever it is updated by the task owner the initiator The message is set so that if the co worker to whom the task was sent uses Kerio WebMail the task can be saved in the task folder and send a confirmative rejection message at once 94 1 8 Tasks yy New task Kerio MailServer 6 Microsoft Internet Explorer Send PA Save and close General Co workers Name lt E mail gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt 00000 Diane Peterson lt dpeterson company com gt 22 Amanda Black lt ablack company com gt Alain Lowland lt alain lowlandeu gt 000 Jane Houst
331. s and meetings Events are calendar items with time scheduled whereas meetings are events where other participants are involved invited G Newevent 7 ipa XX QUIT z EFS 16 May 22 May week 20 16 May Monday 19 May Thursday 17 at arsoo pa 20 ee oe Figure 1 62 Calendar 67 Chapter 1 Kerio WebMail 1 7 1 Toolbar This section introduces options of the calendar folder s toolbar New event Click the New event button to open the empty event dialog box for details on how to define events see chapter 1 7 3 Move or copy The move and copy icon can be used to move or copy one or more selected items to another calendar for details regarding this issue see section 1 7 8 Print Click Print to easily print out the current calendar or individual events The preview is displayed and a standard print dialog box available in your browser where Kerio WebMail is running is opened automatically Delete Regarding calendars their daily weekly or monthly view can be printed If no event is selected it is also possible to print the entire calendar Notes 1 By default the daily view is printed from 07 00 to18 00 most of users end their working day by that hour Events taking place before 07 00 and after 18 00 are listed at the end of the calendar 2 Itis not possible to print out list of events in Kerio WebMail Contents of an event can be printed separately by the same print button as used for pri
332. s changed on the device and the server Always replace the item on my device Always replace the item on the server Connection Rules Ej Figure 4 7 ActiveSync collision of the synchronization Q Select when you want 3 ActiveSync to synchronize When connected to my PC synchronize with the server every 4 5 min When not connected to my PC synchronize with the server every When synchronizing remotely with my PC disconnect when complete PC server Schedule Ej Figure 4 8 ActiveSync automatic synchronization settings When connected Synchronization settings applying to periods when the device can connect to the server via a desktop computer 184 4 3 Windows Mobile 2003 and 2003 Second Edition When not connected Synchronization settings applying to periods when the device cannot connect to the server via a desktop computer When synchronizing remotely This option allows setting of closing of connection upon completion of syn chronization 8 Save the settings by the Ok button To test whether the settings allow proper func tionality use the Sync button in the ActiveSync main window This button can be used for manual synchronization whenever needed 4 3 Windows Mobile 2003 and 2003 Second Edition Windows Mobile 2003 and Windows Mobile 2003 SE in cooperation with Kerio MailServer provide the following features e Windows Mobile 2003 supports protocol Active
333. s dialog click on the Free Busy options button at the bottom of the window see figure 5 40 Advanced options 4 J Enable alternate calendar Engish z Gregorian z Options F When sending meeting requests over the Internet use iCalendar Format Free Busy Options Resource Scheduling Time Zone cme Figure 5 40 Calendar Options This opens the Free Busy options dialog Check the Search location settings This entry must include the URL address at which the Free Busy server is located the Kerio MailServer s address in this specific case The URL address must follow this pattern http ip_address_of_the_server port freebusy SERVER NAME An example of correct URL address is shown at figure 5 41 271 Chapter 5 Kerio Outlook Connector Free Busy Options http f mail company com 80 Freebusy SER VER oNAME Figure 5 41 Free Busy options 272 Chapter 6 Kerio Synchronization Plug in Kerio Synchronization Plug in this application allows synchronization of personal cal endar contact and notes folders as well as public folders stored in Kerio MailServer Generally the plug in is used along with IMAP or POP3 protocols to receive email how ever it can be also used separately without an email account This application is useful especially to users of notebooks who need to work with their email calendar and contacts offline Thus users can access their data anywh
334. s dialog box 6 Administration password is required if you are not logged in as a root user or as an administrator 7 Along with the Add Certificates dialog the Keychain Access store is opened If not it can be found in Applications gt Utilities Keychain Access 7 Certificates work only if they are in the X509 format encoded by Base64 If a certificate does not meet these conditions it is possible to convert it by a special application Microsoft Cert Manager This application can be found under Applications Microsoft Office Office Microsoft Cert Manager However in this case usage of the application would be irrelevant Kerio MailServer creates certificates in the X509 format encoded by Base64 324 9 6 Secure communication of Kerio MailServer with MS Entourage 8 In the Keychain Access application switch to the Certificates tab 9 Move the certificate from the desktop to the Keychain Access application s window Check that the moved certificate is included in the certificate list see figure 9 24 Keychain Access za A All items gt 2 Passwords EJ Certificates El My Certificates Keys _ Secure Notes mail company com Certificate Ree Self signed root certificate w Expires Thursday July 19 2007 11 39 44 AM Europe Prague This certificate is valid Kind Date Modified Keychain E imac server certificate Microsoft_intermediate_Certificates E imac server certificate Microsof
335. s marked as spam incorrectly by the system move it to Inbox 358 13 3 Learning of the antispam filter For more comfortable moving of spam to Junk E mail use the Junk button on the Apple Mail toolbar This option is helpful where spam was let into INBOX and was not marked as spam Simply select such messages and click on Junk Once the button is clicked the message selected is moved to the Junk E mail folder and the filter learns to mark similar messages as spam Warning Unfortunately it is not possible to add a Not Junk button for cases where le gitimate messages are marked as spam This happens because the message was marked as spam in Apple Mail but it was not moved to Inbox and the spam filter would not be capable of learning the features of the message The Junk button settings To make the Junk button work correctly and move email to Junk E mail perform the following settings 1 In the Mail menu select Preferences see figure 13 1 r GPU File Edit Format About Mail View Mailbox Message Window Help Preferences 3 Services b Hide Mail 36H Hide Others 3H Show All Quit Mail Q Figure 13 1 Mail Preferences 2 This opens a dialog with Apple Mail settings Click on the Junk Mail icon to open the Junk Mail tab see figure 13 2 3 Make sure that the Perform custom actions Click Advanced to configure is set for the When junk mail arrives item If not change the setti
336. s necessary to configure Apple iSync the synchronization utility which allows synchronization of various types of applications and devices on Mac OS X This setting allows manual synchronization of contacts The settings can be done as follows 1 Run the Apple iSync application 2 Inthe iSync menu click on Preferences 3 In the iSync Preferences dialog box check the Show status in menu bar option see figure 11 7 4 Now it is possible to synchronize Apple Address Book whenever needed A synchro nization icon appears in the right top corner of the screen Click this icon and select Sync Now in the menu see figure 11 8 346 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger eA iSync Preferences General Vv Enable syncing on this computer Enables syncing between applications on this computer as well as other computers using Mac _ Show HotSync reminder when syncing Palm OS devices Mi Show status in menu bar Protect your data on this computer v Show Data Change Alert when more than 5 HA of the data on this computer will be changed Advanced Reset Sync History Figure 11 7 iSync Preferences Fla lt palo2z Never synchronized Mac Sync Now Open Mac Sync Preferences Figure 11 8 Starting synchronization 347 Chapter 12 Kerio iSync Connector Kerio iSync Connector is an extension to the Apple iSync synchronization utility allow ing to sy
337. s pop up menu Move 3 Click on Move 4 In the dialog just opened select a folder to which the item will be moved 5 Click OK to confirm the action Note From technical reasons it is not possible to move default personal folders 113 Chapter 1 Kerio WebMail J Folder selection Kerio MailServe EJ Move selected Folder here B jsmith company com H C INBOX 4 gt Calendar 4 amp Contacts Deleted Items 3 C Drafts Junk E mail kJ Notes C Outbox Sent Items hared Folders Ml Tasks H LA Public folders OK Cancel Figure 1 105 Moving a folder 1 10 4 Folder content options Folder pop up menu includes several tools for group manipulation with all items in cluded in the particular folder Mark all as read The Mark all as read option is available only in pop up menus of email folders It can be helpful in the following cases e the function of marking shown read messages as read is disabled messages are not marked as read once shown in the message reading pane e a separate window is used for message reading messages are not marked as read once shown there To mark all unread messages as read follow these instructions 1 Click on the folder with the right mouse button 2 This opens the folder s pop up menu see figure 1 106 114 1 10 Folder Administration KerioMesiiServer6 INBOX I E New mail ih A Repy 7 E Forward a A Spam amp x a Search Cle
338. sages 0 0000 cece eee eee eee eee 49 1 5 10 Interrupted connection between the server and the browser 52 1 6 Contacts arron taae ra cad oi Been nee eR eee E eka 53 LOL Toolbar sii peies eieiie doe o s Mba deed RETENE NAA Meme 53 16 2 ContactS display lt 22134 4 id cealsvadigigetieedishtesseognids 54 16 3 New c ntact ccad teins ieenidonstantieacatdidade ated dad edaewd 56 1 6 4 Private contactS 02 cece cence eee eeeee 58 1 6 5 Searching in contactS cc cece eee ees 59 1 6 6 Moving and copying contacts 0c cece eee eee ees 60 1 6 7 Contacts forwarding 00c eee cece eens 62 1 6 8 Distribution listS acdccceciia aca s ears saveeees Quad e das deemed 63 if Calendar 22decscauinedecass Sao Sieeciakadhecahoeeadihsawanigt anns ae 67 If TOODE ce er eanuin a T E Poaceae sane 68 L772 Calendar view 1 dacsaiedneeead dosed andddearaiesareana seals 70 1 7 3 Creating and editing events 0 0 ccc eee eee eee 74 1 74 Private Events 6 neces sce wee ede senpi Aa anii ra OARE E 77 1 7 5 All multiple day event 0 eee ens th 1 7 6 Recurred event 0 cc cece eee cece cence ence ee eeees 78 Lvs MGCUNG sanddcam ages reot dar mate dada tales bonus RES 79 1 7 8 Moving and copying events 00 0c cece cece 87 1 7 9 Events forwarding 0 cece eee eee cent nn 89 26 TASKS s cte4 1rtesccenenddeath da ereeeceead EOE
339. se _ Use simple search filter Cenc HD Figure 9 11 LDAP settings 311 Chapter 9 MS Entourage support Search base Specify a location of contacts in the LDAP database see above If the entry is not specified all subscribed contact folders will be searched through If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples e cn jsmith company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user e fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the previous one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clients etc e fn public fn ContactRoot only public contact folders will be searched through e fn Contacts cn jsmith company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through e fn PublicContacts fn public fn ContactRoot only the public PublicContacts folder will be searched through 9 3 Scheduling of meetings As well as in Kerio WebMail see section 1 7 7 and MS Outl
340. se 42 1 5 Email Z Webmail Kerio MailServer 6 Microsoft Internet Explorer ME EG Dear Diane I want to informi you about rescheduling out meeting Regards John Smith Company com Delete Dictionary Change to inform Change Suggestions inborn OK Dictionar English en_US M Change Figure 1 36 Spellchecker In order for the dictionary to work properly select the correct dictionary for the written text Users can use either the Dictionary menu the last item in the dialog or Settings menu chapter 1 11 1 Dictionary Kerio WebMail contains a personal custom dictionary where unknown phrases not avail able in the default spellcheck dictionary can be entered Each user can thus create his her own dictionary The default dictionary used for spellcheck can be amended when needed Select the Dictionary item from the Settings menu in the spellcheck dialog Users can add or delete words to and from the dialog box that is opened see figure 1 37 New words and expressions can be added to the dictionary also when spellchecking a message 43 Chapter 1 Kerio WebMail Z Dictionary Kerio MailSer El E3 Word kerio MailServer Dictionary KMS Remove Figure 1 37 Dictionary 1 5 7 Spam filter Spam messages are mostly represented by advertisements Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communicat
341. se this button to delete the selected task Tasks can be deleted also by the Delete key in Mac OS X also by Backspace Forward Use this button to forward the selected task to other users 1 8 2 Task list display In Kerio WebMail the tasks are shown in a simple list that contains data such as the name of the task scheduled deadline and the status of the task percentage as well as description By default up to 20 tasks are listed on one page To change number of tasks displayed on a single page use the Settings section in Kerio WebMail see chapter 1 11 1 Sorting tasks by columns The detailed information on individual tasks is displayed in the columns The tasks can be sorted by the details listed in individual columns Click the column heading to sort tasks in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Note For listing by subject items are sorted by the alphabet of the language set in Settings as preferred the General tab for details see chapter 1 11 1 In result if for example English is set as preferred and subject are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the information shown The columns can be added or deleted Right click the table header and speci
342. seful for birthdays anniversaries etc e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by the repetitions will occur during the specified time range including the end date Recurrence pattern Several recurrence patterns are available daily weekly monthly and yearly For each one different parameters can be set in the right part of the dialog 1 7 7 Meeting Meetings are special events where email addresses of other participants can be involved Once a meeting is created addresses can be added to which the message will be sent these special messages are called invitations Invitations are special messages informing users of topics times and place of an meeting Invitations include special accept reject buttons Information derived from the participant s reaction is sent to the meeting initiator chair member The initiator thus know whether the persons invited come or not It is also possible to send updates related to meetings when the initiator modifies the invitation In addition to the option of creating of meetings meeting scheduler tools are also in cluded in Kerio WebMail If participants are added who also use a Kerio MailServer 79 Chapter 1 Kerio WebMail account meetings can be scheduled in accordance with free time information available in calendars of these users The following sections address creating and scheduling of meeti
343. sending signed messages option under Tools Options on the Security tab see fig ure 5 37 This option provides that also Kerio WebMail users may read the message Note The settings shown here applies to MS Outlook 2003 For MS Outlook 2000 XP the settings may differ slightly 268 5 12 Troubleshooting Other gt Spam K Out of office gt Preferences Preferences Mail Setup Mail Format Spelling Security Encrypted e mail Rs J Encrypt contents and attachments For outgoing messages Add digital signature to outgoing messages IV Send clear text signed message when sending signed messages J Request S MIME receipt for all S MIME signed messages Default Setting z Settings Security Zones Security zones allow you to customize whether scripts and active content can be run in HTML messages Zone O Restricted sites v Zone Settings Download Pictures Change Automatic Download Settings Digital IDs Certificates Digital IDs or Certificates are documents that allow you to prove your identity in electronic transactions Import Export Get a Digital ID Figure 5 37 Settings of verification of signed messages 5 12 4 Error in settings of contact folders used as address books During the startup process of MS Outlook extended with the Kerio Outlook Connector a warning can be displayed that informs of an error detected in settings of contact folders which a
344. ser private contacts and tasks are not available to this user The client application can download only such contacts and tasks which are not marked as private 5 11 Notes Kerio MailServer supports note folders This implies that note folders are stores on the server and you can access them also via Kerio WebMail 266 5 12 Troubleshooting These folders work the same as the other supported folder types e note folders are stored on the server in the folder tree e public note folders can be created e note folders can be shared with other users and it is also possible to set access rights for other users To learn what note folders are used for as well as how to handle them refer to MS Out look user guides 5 12 Troubleshooting 5 12 1 Spam Not Spam buttons displaying problems Sometimes it may happen that the Spam Not Spam buttons may be missing on the tool bar when the Kerio Outlook Connector or MS Outlook is started In such a case it is necessary to allow Kerio Outlook Connector in forbidden items of MS Outlook The dialog for forbidden items can be found under Help About Microsoft Office Out look Click Disabled items to open the dialog and simply uncheck Kerio Outlook Connec tor 5 12 2 Installation and configuration of MS Outlook 2000 The installation of Kerio Outlook Connector in Outlook 2000 is different from the instal lation in previous versions 1 Outlook 2000 must have Service Pack 3 installed if
345. sharing parameters click access rights in the line of the corresponding folder KerioMesiiServer6 Read mail New mail Settings Logout Access rights of folder Jokes Add access rights to User 7 fiwayne with permission level Editor x Editor i ox Back eae Figure 2 4 Folder sharing At the folder s access right page name of the folder is provided users groups can be added and various access rights can be selected in the menu The following types of access rights permission levels are available for folders e Administrator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed Once access rights are set save settings by clicking on OK Sharing can also be disabled by selecting Remove access rights for user or group and checking user s or group s for which the access will be disabled Again click OK to save the settings 148 2 2 Toolbar KerioMesiiServer6 Read mail New mail Settings Logout Access rights of folder Jokes C Add access rights to User x with permission level Reader 7 Remove access rights for user or group L amp jwayne company com Editor
346. smith company com g John Wayne jwayne company co go Joseph Willene jwillene abc com Figure 3 4 Contact folder 3 3 1 Create and edit contacts To create a new contact click on the New contact link on the contact folders toolbar see figure 3 4 In the dialog just opened basic information for the contact can be entered The edit contact dialog is identical with the create contact window To open it simply click on the Edit icon in the particular item s line Once all settings are done save the new data by clicking on Save and Close To quit the dialog without saving changes click on Close 171 Chapter 3 Kerio WebMail on mobile devices Internet Explorer Hag Yil X g http mail company com expres v New contact New distribution list a ABCDEFGHIIKLMNOPORSTUYVWY 2Z Save and close Close Company Business Home Figure 3 5 The create edit contact dialog 3 3 2 Creating and editing distribution lists Detailed description on distribution lists and their usage are addressed in chapter 1 6 8 A new distribution list can be created in any contact folder as follows 1 Click on the New distribution list link on the contact folder s toolbar 2 A dialog is opened where a distribution list can be created and edited see figure 3 6 3 Inthe Name entry specify the list name 4 The Notes textfield is optional and it allows attachment of any remarks regarding the list 5 Clic
347. some user settings so that users can customize their interface in accordance with their needs To change user preferences for the interface click on Settings The link can be found in the Kerio WebMail Mini s bottom toolbar see figure 3 8 Some of the Settings dialog s items apply to all versions of Kerio WebMail other apply only to Kerio WebMail Mini for mobile devices A short note describing the exclusion is attached to settings applied to Kerio WebMail Mini see the Number of displayed messages option at figure 3 11 Internet Explorer 7 Vij d X g http mail company com expres v Read mail New mail Save and close Close General Number of displayed this option affects only messages PDA layout Preferred language Date format Time format New window for reading messages Figure 3 11 User settings Individual setting options are focused in section 2 5 176 Chapter 4 Data synchronization with mobile devices Kerio MailServer supports the ActiveSync which is used to synchronize data between the computer server or workstation and mobile devices ActiveSync is a protocol but it is also an application generally included in mobile devices with Windows Mobile operating systems It is also a desktop application installed to desktop computers and used to synchronize data with mobile devices connected to the computer via a so called cradle Kerio Mai
348. ss Enter admi n ourcompany com 3 Select the Where the subject contains the words condition 138 1 12 Message filtering 4 Upon clicking the and conjunction will be changed to or 3 Click on the contains link to specify Warning the entry is not case sensitive Notes When specifying required content for a certain entry several different strings can be defined the condition will only be met if the entry contains at least one of them or relation The condition for the occurrence of a certain string in a given entry can be more general Click the Options button to specify its occurrence in the entry is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wildcards that can represent one or more characters does not match The entry must not match the expression The default value is contains The following conditions are possible Where the recipient s address To or Cc line is The specified string must be included in the To or Cc line Where the sender s address From is The specified string must be included in the From entry Where the To address is The specified string must be included in the To address Where the
349. st Ea gt l 4n external application must be launched to handle webcal links Requested link webcal mail company comyicalfcompany com jsmith Calendar Application Microsoft Office Outlook IF you were not expecting this request it may be an attempt to exploit a weakness in that other program Cancel this request unless you are sure it is not malicious I Remember my choice For all links of this type Launch application Figure 7 3 Subscription of a web calendar 287 Chapter 7 Web calendars in MS Outlook 2007 Note If MS Outlook is not running it will be started automatically upon clicking on Launch application 4 In the Microsoft Office Outlook window just opened click on Advanced see fig ure 7 4 Microsoft Office Outlook 20x Add this Internet Calendar to Outlook and subscribe to zaj updates webcal mail company comficalfcompany com jsmith Calendar To configure this Calendar click Advanced Advanced Yes Figure 7 4 Subscription of a web calendar 5 An authentication dialog is opened see figure 7 5 requiring username and pass word Sign In Fa xi Enter your user name and password to download webcal mail company comficalfcompany com jsmith Calendar User name 3 jsmith s Password eeccccceces I Remember my password cne Figure 7 5 User authentication 6 The Subscription Options dialog box is opened allowing specification of the following
350. subfolder access rights Drafts O new subfolder access rights Junk E mail 0 new subfolder access rights Outbox O new subfolder rename move delete access rights C Sent Items 9 new subfolder access rights La Public folders new subfolder access rights amp Contacts 5 new subfolder rename move delete access rights LQ dpeterson co com unsubscribe L Shared folders C Invoices Q new subfolder rename move delete unsubscribe access rights Figure 2 3 Folder administration To open the folder administration dialog box click on add edit folders see figure 2 2 The window provides a simple table including a list of all email and contact folders involved in the mailbox The following section focuses on individual columns of the table Folder Folder name The root folder is always displayed as the first one and it starts with the user icon It is possible to create a new subfolder in the Action column or and to subscribe connect folders shared by other users in the Sharing columns 147 Chapter 2 Kerio WebMail Mini Items Number of items currently contained in the folder Action This column provides several actions to be taken e Create anew subfolder e Rename the sub folder e Move the sub folder e Remove the sub folder Sharing In this column it is possible to set access rights for own folders as well as subscribe folders shared by other users only in the row of the root folder To set
351. supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe allows Kerio MailServer administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile device The following features of Windows Mobile 6 0 are not supported by Kerio MailServer e Setting of security policy from the server Enforce Security Policy e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 6 0 is identical with settings on Windows Mo bile 5 0 AKU2 Instructions on ActiveSync setting can be found in sections 4 5 1 and 4 5 2 4 7 Palm Treo Standardly Palm Treo includes the VersaMail email client which supports the ActiveSync protocol In cooperation with Kerio MailServer special configuration of an VersaMail account pro vides the following options and features e Folder synchronization e Inbox in VersaMail in addition to Inbox Outbox to allow message sending and Sent Items are also synchronized The Sent Items folder is synchronized in a single direction the to server direction and the desktop client consequently 213 a Chapter 4 Data synchronization with mobile devices includes also messages sent from Palm Treo The folder is not synchronized in the other direction since Palm Treo cannot read the fold
352. t Edit as new Mark as unread Mark as spam Add sender to spam whitelist Delete Add sender to the address book View source Figure 1 29 Move Copy messages using the context menu 2 This opens the Folder selection dialog where you can select a folder where the mes sage will be move or copied Click on Move Copy 1 5 5 Message writing In Kerio WebMail new messages can be composed in the special window designed for message editing To open this window use the New mail button on the toolbar In the mail composer dialog the message body can be edited attachments can be added it is also possible to use spellchecker and or save the message as a draft The window for creating new messages is divided into several sections The first one allows editing of addressees and message subject name This part is called message header The second section allows insertion of the message This part is called body Another section is the toolbar in the upper part of the window Several functions are included that can be used to manipulate with the current message 35 Chapter 1 Kerio WebMail E mail header The message header see figure 1 30 provides the following options G smd A OS lt 5 Options From John Smith lt sales company com gt To dpeterson othercompany com jwillow othercompany com cc foblack othercompany com Bec fiwayne company com Subject kms presentation Attachments C
353. t the URL should start with https example https mail company com 2 Before the Kerio WebMail s login page is opened an alert is displayed informing that the system is not able to authorize the server to which you are connecting since the certificate is authorized by an unknown authority see figure 9 20 322 9 6 Secure communication of Kerio MailServer with MS Entourage Safari can t verify the identity of the website 192 168 44 169 The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be 192 168 44 169 which could put your confidential information at risk Would you like to connect to the website anyway Show Ceriat Continue Figure 9 20 Alert on an untrustworthy certificate The alert dialog contains the Show certificate button Click on it to show the certifi cate see figure 9 21 Safari can t verify the identity of the website localhost The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway C Always trust these certificates x mail company com mail company com Cr riftcate p y oo Self signed root certificate wi Expires Thursday July 19 2007 11 39 44 AM Europe Prague This
354. t all the messages can be sent only in plain text format e Firefox HTML editor is functional only some of the buttons are disabled Cut Copy and Paste icons Users can use keyboard shortcuts instead of these buttons chapter 1 11 4 To format the message text in Kerio WebMail use icons in the toolbar above the text field 39 Chapter 1 Kerio WebMail 2 ma PU bs sy m hil i hil hii Hz BaF vA Oo Figure 1 33 Toolbar Edits The dialog box contains standard Cut Copy and Paste tools It is possible to use standard key shortcuts Ctrl c for copying Ctrl v for pasting and Ctr1 x for cutting of the selected object or the first three icons on the toolbar e Cut a selected portion of a text is cut and moved into clipboard e Copy a selected portion of a text is copied into clipboard e Paste a selected portion of a text or a selected image stored in clipboard is removed from the clipboard and pasted to the place marked by cursor Besides the buttons the Drag amp Drop method can be applied when moving or copy ing text a message Simply select part of the text and drag it to the desired position while holding the mouse button Hold down the Ctr1 key to copy the text Font The font can be changed the same way as in other editors Users can select different fonts sizes colors and styles e Fonts in Kerio WebMail some basic fonts are available Arial Black Courier Times New Roman and Ve
355. t logging of the synchronization traffic Logging is dis abled by default since it is helpful only if a problem occurs Once the Connection and Rules tabs are set return to the Server tab The This server uses an SSL connection option allows encryption of any traffic be tween the server and the device It is highly recommended to keep the option en abled to protect your connections from debugging and misuse This measure pro tects your fragile information such as username and password If connections are not secured unauthorized users might misuse fragile data to manipulate with the email account as well as operate in your company s network in case the username and password used for these are identical To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device otherwise the synchronization would not work To get information on how to install such certifi cates contact your network administrator Also Kerio MailServer Administrator s Guide provides instructions on installation of certificates in chapter Support for ActiveSync The Server tab shown at figure 4 11 also includes settings
356. t_intermediate_Certificates amp mail company com certificate Microsoft_intermediate_Certificates E mail firma cz certificate Microsoft_intermediate_Certificates E SoftEu s r o certificate Microsoft_Intermediate_Certificates Figure 9 24 Keychain Access the Certificates tab Note If the SSL communication still fails try to create a new self signed certificate in Kerio MailServer and retry to establish the connection If your certificate is certified by a trustworthy certification authority import it to the X509Anchors store in the Keychain access directory 325 Chapter 10 Apple iCal Support Developed by Apple Computer Apple iCal is an application allowing management of calendars on Mac OS X The application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server It is also possible to publish calendars on the web server Kerio MailServer supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Apple iCal In addition to subscription to their own calendars users can also subscribe to calendars shared by other users Warning In Apple iCal subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this i
357. tachment This part is called body The header contains the following fields From The address that is displayed to the recipient as the address of the sender 152 2 3 Mail folders To Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see the figure Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject A brief description of the message contents Send Save as Draft Contacts From John Smith lt jsmith company com gt To jwayne company com Cc ldpeterson company com S Bcc CT Subject StocksPhotos ists sSSOCS Attach C Photoszip i i i Browse Figure 2 9 New mail The message body consists of the text and attachments if any The form header includes various buttons allowing basic operations with the message Send The message will be sent to the addresses entered into the To Cc and Bcc fields Save as Draft The message will be moved to the Drafts folder where it can be opened edited and sent Contacts Use the Contacts button to search for a contact address
358. tacts folder will be searched through Port Port of the LDAP service The same port as in Kerio MailServer must be set If you want to use the encrypted connection to the server Use SSL it is necessary that a trustworthy certificate is set for details see chapter 9 6 Apple Address Book connects toKerio MailServer by encrypted connection using the LDAP Start TLS RFC 2830 extension It is necessary to follow these steps when setting the encrypted communication on the Address Book gt Preferences LDAP tab 1 enable the Use SSL option 2 change the default port 636 to the port used in Kerio MailServer for the non secured LDAP service typically port 389 In case that you want to use SSL 340 11 2 Apple Address Book for Mac OS X 10 3 Panther and 10 4 Tiger secured connection to the server Use SSL a trustworthy certificate installed is required Scope This item defines which folders will be searched through It is recommended to use the Subtree option where the system searches through all contact folders and subfolders Authentication Authentication to Kerio MailServer Set the Simple option for the authentication type to make it possible to specify username and password to the corresponding user account 11 2 2 Synchronization Synchronization settings differ for Mac OS X 10 3 Panther and Mac OS X 10 4 Tiger Mac OS X 10 3 Panther Synchronization of contacts can be set in Address Book Preferences To e
359. te If calendars published as subfolders of the default calendar called Calendar all events will also be displayed in the Free Busy calendar 8 1 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal for mat This implies that it is possible to subscribe to calendars stored in Kerio MailServer and or iCal calendars stored on any other WebDAV server supporting the iCalendar for mat To enable subscription of a calendar in MS Outlook the calendar needs corresponding access rights If the calendar is located in Kerio MailServer it depends whether it is your calendar or a calendar of another user It is necessary that the calendar s owner shares the calendar at least by enabling read rights 294 8 1 Subscription to calendars Calendars can be subscribed through the Share gt Subscribe menu 1 To subscribe a calendar in Kerio MailServer a valid URL is required see figure 8 1 The address must follow this pattern http server_name ical format Subscribe to a Calendar Subscribe to a Calendar Calendar to subscribe to https mail company com icalfcompany com jsmith Calendar For example http servername calendar ics For locations of other calendars visit the Windows Calendar website Next Cancel Figure 8 1 Subscription to calendars For better understanding of the URL specification view the following examples e To subscribe the defa
360. tes two time zones so that one state does not belong to two different time zones at a moment When you cross the line from the east to the west a day is added When you cross from west to the east a day is subtracted 1 13 1 Change of a time zone The time zone is set by the Kerio MailServer machine time by default It can be changed in Kerio WebMail in the user settings on the General tab see chapter 1 11 1 143 Chapter 1 Kerio WebMail Warning When the time zone is changed the time of entering the events and meetings into the calendar is affected 1 13 2 Events in different time zones For the delivered messages as well as event settings Kerio WebMail shows the time of the time zone currently selected The following text illustrates setting of events for different time zones and the time shown The events in Kerio MailServer are stored together with the information about the time zone in which they were created as well as the daylight savings time if specified To display the event in a different time zone Kerio WebMail converts it automatically in cluding the daylight savings time if specified for the given time zone If you log in to Kerio WebMail from a different time zone or if another user displays your Free Busy calendar the time will be converted automatically including the daylight savings time if specified in Kerio WebMail The following examples illustrate the principle of time zones Example 1 You l
361. the Up and Down buttons to move rules within the list 244 5 6 Rules for incoming messages Outlook Today KERIO Properties General Home Page gt Rules Spam gt Out of office gt Mail Rules K Folder Mapping Discard the message from server m Discard the spam Forward these messages to info ic Move Up Move Down Rule Description click on an underlined value to edit it Apply this rule after the message arrives Discard the message These rules will be applied to messages delivered to the server Modify Copy iEMOVE Edit Script Where message has been detected as spam OK Cancel Apply Figure 5 19 Rules for incoming messages The following buttons and functions are available e New creates a new rule see below e Modify edits selected rule see below e Copy copies an existing rule This rule must be renamed This function can be useful when you intend to create a new rule that differs only in a few parameters from the selected rule e Remove removes the selected rule e Edit edits the rule source using the Sieve code encoding used for sorting rules descriptions We recommend you not to use this function unless you are experienced in the Sieve code The Rules tab may include two predefined rules which cannot be edited as described below These rules are the Spam and Out of office rul
362. the directory service settings The dialog consists of two tabs Connection The SSL encryption and port number for traffic can be set on the Connection tab Default values are predefined so it is recommended not to edit this dialog unless necessary 258 5 8 Address books and contacts If the LDAP service is running on a server s non standard port network ad ministrators are aware of this information it is necessary to change the port number Port number should be also changed where SSL encryption is to be used Port 636 is used as default for the secured version of LDAP service see figure 5 31 Microsoft LDAP Directory xi Connection Search Display Name The display name as it appears in the Address Book mail company com Connection Details Port 389 Use Secure Sockets v Layer u ma ey Figure 5 31 Microsoft LDAP Directory Connection Search for On the Search for tab set Search base Microsoft LDAP Directory xi Connection Search Server Settings Search timeout in seconds feo Specify the maximum number of entries you fioo wish to return after a successful search Search Options Search base fr Contacts cn jsmith company com fn ContactRoot Example cn users dc exchange dc microsoft dc com Figure 5 32 Microsoft LDAP Directory Search for 259 Chapter 5 Kerio Outlook Connector If you want to access all private and subscribed shared an
363. their links 3 2 Message writing To compose a message first open the message editor by clicking on theNew mail link located in the upper left hand corner see figure 3 1 This opens the standard message editor with a simple toolbar and blank entries for the header where addresses can be added and message body 168 3 2 Message writing 3 2 1 Toolbar Internet Explorer Fad Yil q X 2p http mail company com expres v Read mail New mail John Smith lt jsmith company com gt To dpeterson company com Cc jwayne company com From Bcc Subject Invoices John Smith http www company co m Figure 3 3 Okno pro psan zpr v The message editor toolbar contains the following options Read mail This option closes the message editor and opens the Inbox folder New mail This button opens the message editor The second row of buttons in the toolbar includes the following options Send This option sends the message to all addresses included in the corresponding en tries Save as Draft This option is useful when a message is started and cannot be finished at the mo ment for any reason The Save as Draft button saves the message in the Drafts folder where incomplete messages are supposed to be stored 169 Chapter 3 Kerio WebMail on mobile devices 3 2 2 Message header and contents Message headers cover the following entries
364. ther option When a message with an note in the attachment is received the recipient can simply click on the attachment to open the 105 Chapter 1 Kerio WebMail note in the standard note edit dialog box Click on Close to confirm settings and save the note to the default personal Notes folder Note To save a note or open it as an attachment right click on it and use one of the options available Open or Save The attachment with the note is sent in a special proprietary format which can be used only in Kerio WebMail or MS Outlook extended by the Kerio Outlook Connector In other types of email clients the note is displayed only in HTML How to forward a note To forward a note select it by the mouse pointer and click on the Forward button on the note folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a note and click on a corresponding icon to open a message editor where the note is included as an attachment At this point simply send the email message Warning Do not forget to enter the recipient s email address in the To textfield 1 10 Folder Administration Kerio WebMail includes a folder tree which is the basic tool for maintenance of folders see figure 1 97 The easiest way to work with individual folders is to use the context pop up menu where folders can be created removed user access rights can be set etc Folders displayed in Kerio WebMail can be cate
365. tion for the calendar can be added Folder name Name of the calendar for reference in MS Outlook Web calendar Name of a calendar stored on the server Location URL address where the calendar is saved Description Any description of the calendar Attachments Files attached to events are not supported in Kerio MailServer 285 Chapter 7 Web calendars in MS Outlook 2007 Subscription Options Ed es Use the choices below to configure options For this Internet Calendar General Eolder Name ealendar SSSOSC S lt S SS Internet Calendar John Smith s calendar Location http mail company comfical company com jsmith Calendar Description i is subscribed from mail company com Attachments I Download attachments for items in this Internet Calendar Update Limit J Update this subscription with the publisher s recommendation Send Receive groups do not update more Frequently than the recommended limit to prevent your subscription From possibly being cancelled by the content provider Current provider limit Not published Cancel Figure 7 2 Subscription to a calendar additional settings Update limit Not supported in Kerio MailServer Subscription of calendars via web browser Subscription of a calendar via a web browser is useful especially in the following cases e The calendar is not available in the store for anonymous access username and pass word
366. tions 13 1 Exchange account in Apple Mail Support for Apple Mail in Exchange accounts results in displaying of all calendar folders included in a particular user account in Kerio MailServer Apple Mail does not support the calendar view mode and therefore each event is displayed as one email message Such messages include an ics attachment with all data associated with the correspond ing event Thus each event can be simply imported to Apple iCal for details see chapter 10 where it can be displayed easily Another benefit of the settings is that all types of public folders can be viewed in the account The following folder types are displayed e email e contacts e calendar e tasks e notes Apple Mail displays all types of public folders since their download is always performed via the IMAP protocol 357 Chapter 13 Support for Apple Mail 10 4 13 2 IMAP account in Apple Mail Support for Apple Mail in IMAP accounts allows displaying of all types of email folders created in the user s mailbox This applies also to all types of public folders In IMAP accounts in Apple Mail the following items are displayed e email e contacts e calendar e tasks e notes However this support is limited by features of the email client Therefore all events contacts tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event contact or task will be included
367. to Kerio MailServer a dialog where other details can be specified is opened see figure 10 4 Subscribing to ical Title John Smith s calendar C Refresh every 15 minutes M Remove alarms M Remove To Do items Cancel OK Figure 10 4 Setting details Title Any name used for the calendar in Apple iCal Refresh The calendar will be refreshed in the interval set Unless the user has a fast In ternet connection it is not recommended to set the interval too short calendar is completely reloaded upon each refresh Remove alarms Alarms will be disabled for the calendar pop up reminders It is recommended to enable this option since the calendar is available for reading only and it is not possible to close or manipulate with alarms Only the calendar s owner is allowed to manipulate with them Remove To Do items The calendar will not include To Do items Calendar publishing Calendars can be published to the following stores e toapersonal account in Kerio MailServer e to an account of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet 333 Chapter 10 Apple iCal Support When published the calendars will be available at the server for reading only This implies that it is not possible to edit add or remove events Calendars can be published through the Calendar Publis
368. to chapter 9 3 308 9 1 Basic account settings Edit Account Account Settings Options Advanced Delegate Security Public Folder Settings Public folders server Mail company com public This server is also used for free busy information _ This DAV service requires a secure connection SSL _ Override default DAV port 80 Directory Settings LDAP server Mail company com v This server requires me to log on _ This LDAP server requires a secure connection SSL v Override default LDAP port 389 4 gt Maximum number of results to return 1000 Search base Cancel 0K Figure 9 9 Manual account setting Advanced This DAV service requires a secure connection SSL It is also possible to connect to the Free Busy built in Kerio MailServer via secured SSL If the HTTPS service in Kerio MailServer is running on a stan dard port simply enable this option The port in Override default DAV port is changed to 443 see figure 9 18 Override default DAV port If Kerio MailServer communicates at a non standard port check this option and overwrite the port LDAP server Enter DNS name of IP address of the LDAP server typically the address of your Kerio MailServer see figure 9 9 Note MS Entourage supports only the default private Contacts folder It does not support for displaying of shared unless delegation is set and pub lic contact folders nor it sup
369. to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e To save space copy at most only messages of the size up to the value set here will be synchronized e Include file attachments if this option is enabled attachments are also 181 Chapter 4 Data synchronization with mobile devices When downloading messages retrieve Amount of messages to To save space copy at most Include file attachments Only if smaller than K Figure 4 5 ActiveSync email synchronization settings included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are ex cluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 5 On the Server tab use the Server name entry to specify Internet name of the server where your email account is created at figure 4 3 address mail company com is used 6 On the Server tab see figure 4 3 click on Advanced This opens the Advanced Con nection Options dialog box shown at figure 4 6 with the Connection tab including the following information to be entered User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password use
370. to the Exchange tab 302 9 1 Basic account settings Bor Entourage Setup Assistant Your E mail Address G C Your e mail address is the address other people will use to send messages to you O already have an e mail address that I d like to use For example someone microsoft com will set up my e mail account later Click the right arrow to continue Figure 9 1 Entourage Setup Assistant Click on the New button on the Accounts dialog box toolbar In the Edit Account dialog just opened click on Configure account manually to open the Edit Account dialog box On the four tabs included in the window set the following parameters e Account Settings the tab includes basic account parameters see figure 9 2 Edit Account f Account Settings Mail Directory Advanced Account name jsmith kms account Account ID jsmith Password 000eeooe Domain company com Save password in my Mac OS keychain Exchange server Mail company com Name John Smith E mail address J8mith company com Figure 9 2 Manual account setting basic settings 303 Chapter 9 MS Entourage support Account name The name of the email account Account ID Username used for login to Kerio MailServer Username can be specified in two formats either user or user domain If a user account is created in a domain which is not set as primary use the user domain pattern for specification
371. to work with groupware data contacts calendar tasks notices stored in Kerio MailServer The main benefit of the shared data store is that the data is available via the Internet anywhere necessary To access the data you ll need just an Internet connection and a web browser the Kerio WebMail interface or MS Outlook with Kerio Outlook Connector or MS En tourage Kerio MailServer and MS Outlook communicate via MAPI MAPI Messaging Application Programming Interface is a versatile interface for email transmission It is a software interface that enables any MAPI client to communicate with any mailserver Microsoft Outlook and Kerio MailServer in this case Kerio Outlook Connector also includes Help which can be triggered from the MS Outlook s toolbar Help Kerio Outlook Connector Help TIPS e If you intend to handle your email also offline follow the instructions in chapter 6 4 e Kerio Outlook Connector provides support for digital signatures The function and settings for digital signatures are described in standard MS Outlook help Note All settings relate to MS Windows XP and MS Outlook 2003 If you use a dif ferent version of MS Outlook 2000 or MS Outlook 2007 the settings may differ see chapter 5 12 2 5 1 Software requirements Installation of the Kerio Outlook Connector can be run under Windows 2000 Professional version Service Pack 4 XP version Service Pack 1 or Service Pack 2 and Windows Vista Home Bus
372. tor preinstalled Use the tools in this application to display the events in individual categories Click the Categories button to display the list of default categories Users can also create new categories that are more suitable 1 7 4 Private Events Events are private when they are set as Private This feature allows to hide private events in shared calendars The users with whom the particular event is shared cannot view its content edit it or remove it Such users will see only the item labeled as Private event The only information these users learn from the calendar is date and time Note In the Free Busy calendar the level of busyness and the time of private events are available Private events can be created as follows 1 Open the New event dialog box 2 Insert relevant information 3 On the Settings tab enable the Private option see figure 1 66 4 Save changes by clicking Save and Close Warning Private events are treated as private only if the client where the calendar is viewed supports this feature In other client applications it is possible to view and edit events without any restrictions by users with appropriate access rights This implies that information included in private events are not well secured 1 7 5 All multiple day event All day events are special events useful especially when the user leaves for a business trip for one or more days when we want to note someone s birthday etc All day eve
373. ult calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format http server_name ical for example http mail company com ical e It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical domain user_name calendar for example http mail company com ical company com jsmith PersonalCalendar 295 Chapter 8 Support for Windows Calendar e To subscribe the default calendar use the following URL format http server_name ical public e Itis also possible to subscribe another user s calendar s if shared The following URL format must be used http server_name ical public calendar_name Secured SSL encrypted version of the HTTP protocol can also be used for subscrip tion to a calendar Some servers may even require encrypted connection In such cases use the https string instead of http Warning If SSL encryption is used it is necessary that a valid SSL certificate is installed on the host 2 Once a valid URL address is entered click on Next 3 This opens a window for specification of login username and password for connec tion to a Kerio MailServer account When logged in successfully the next page of the wizard is opened where other parameters of the subscribed calendar can be set see figure 8 2 xe Subscribe to a Calendar Calendar subscription sett
374. vacations business trips etc Reminder Reminder is a special function of the Kerio WebMail interface that allows reminding of events If the reminder is set for an event an alert is displayed at the defined time that informs of an upcoming event s The default alarm time is set to 15 minutes but any different value can be selected from the drop down list To cancel the reminder simply disable the option in the event s edit dialog box The event reminder see figure 1 67 is displayed as an alert window including a list of upcoming events Each row contains the subject of the specific event task and time left to the upcoming event Note Besides events it is also possible to use the reminder for Tasks Therefore a single alert window may contain both events and tasks if their reminder time is the same It is also possible to set another interval for later reminder of the event This might be helpful especially when you have no time to focus to the event s subject at the particular moment Set the desired time to the next reminder from five minutes to two weeks in the pull down menu in lower part of the window and click Remind me later It is also possible to double click on the alert window to view the event 75 Chapter 1 Kerio WebMail E Reminder Kerio MailServer 6 Microsoft Internet Explorer 5 Call Mr Coldwell Friday 06 23 2006 11 30 4M Subject Due in gt Meeting 6 minutes overdue e call Mr Coldwell 1 hours
375. vanced Sender m User Information Name Sales E mail Address sales company com Reply To Address jwayne company com Figure 5 9 Account settings sender information settings 236 5 2 Installation Name The name that appears in sent email messages Email Address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item Note If 2000 is used changes performed on the Sender tab will take effect after a restart of the application Click OK to confirm and save the settings and to close the wizard The profile created can be found in the list provided on the Mail page Now two options of profile modes are available see figure 5 2 e Always use this profile this option sets the new profile as default Then the profile including the new account is opened automatically upon each startup of MS Outlook e Prompt for a profile to be used if this option is used a menu is opened provid ing a list of all profiles see figure 5 10 Upon each startup of MS Outlook one of these profiles can be selected Choose Profile xi Profile Name OE Cancel Help Options gt gt Options Set as default profile Figure 5 10 Choose Profile Warning EachMS Outlook profile may be used only by one account connected via Kerio Outlook Connector Functionality of POP3 and IMAP accounts located in the s
376. ver requires a secure connection SSL Override default LDAP port 3268 Figure 9 4 Manual account setting LDAP server Note MS Entourage supports only the default private Contacts folder it does not support displaying of the shared version and the public contact folder and it also does not support private contact subfolders created in Kerio WebMail However you can add addresses from these other Contact folders through an LDAP search when creating a new email see chapter 9 2 Advanced optional parameter On this tab it is possible to enter a URL address to the Free Busy server The Free Busy server is a public calendar that displays the free busy data for all users that have an account in Kerio MailServer and work with the calendar in MS En tourage in MS Outlook or in the Kerio WebMail interface For details on usage of the Free Busy feature see chapter 9 3 Edit Account Account Settings Mail Directory Free Busy server ail company com public Figure 9 5 Manual account setting Free Busy server connection If the Free Busy server is enabled in the configuration of the corresponding ac count it is possible to view free busy state of all users while creating meetings 305 Chapter 9 MS Entourage support MS Entourage 2004 Whenever a new profile is created or right upon a successful installation of the applica tion the Entourage Setup Assistant is started automatically It is recommend
377. wrap function facilitates the reading of messages The value of 76 charac ters is set as default If the value is set to 0 the text will not be wrapped Response to request for read receipt Use this option to specify what will happen to a delivered message that requires reading confirmation It is recommend to select the Ask me before sending a read receipt option because users can decide according to the importance of the mes sage whether the confirmation should be sent or not Spell checker dictionary Selection of the spellcheck dictionary language When you use the dictionary for the first time the spellcheck may take longer since the dictionary is loaded into the memory 126 1 11 Kerio WebMail configuration Search for contacts in selected folders Check this option to speed up searching for contacts The search engine goes through selected folders only A Folder selection Kerio MailServer E3 8 jsmith company com E g mox E Private TF a E calendar F amp A Personal M 9 amp 4 Contacts M Private contacts Figure 1 120 Folder selection Spam The Spam tab contains several options to get rid of unsolicited email User settings Kerio MailServer 6 Windows Internet Explorer Y O seTes Figure 1 121 User settings Spam tab 127 Chapter 1 Kerio WebMail Move spam to the Junk E mail folder Check this option to move all recognized unsolicited email directly to the Junk Email
378. ws Mobile 5 0 supports the following folder types email calendar 199 Chapter 4 Data synchronization with mobile devices e contacts e tasks e Wipe implementation of the ActiveSync protocol allows the Kerio MailServer ad ministrator remote removal of all synchronized folders and user login data from the device The following options are not supported by Kerio MailServer e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 5 0 is identical with settings on Windows Mo bile 5 0 AKU2 Instructions on ActiveSync setting can be found in sections 4 5 1 and 4 5 2 4 5 Windows Mobile 5 0 AKU2 In cooperation with Kerio MailServer Windows Mobile 5 0 AKU2 provides many addi tional features e Windows Mobile 5 0 AKU2 supports the following folder types e email e calendar e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe allows Kerio MailServer administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile
379. y New contact Kerio MailServer 6 Windows Internet Explorer OF x General Address Details Address Business Street Mission College Blvd Suite 400 Santa Clara Figure 1 50 New contact Address tab The Details tab see figure 1 51 contains additional information about the contact such as birthday anniversary or title 57 Chapter 1 Kerio WebMail New contact Kerio MailServer 6 Windows Internet Explorer ioj x General Address Detais Department fTechSupport Manager s name John Wayne Office Assistant s name Nickname DOO Birthday Anniversary r ai fwebcal mail company com ical compa Figure 1 51 New contact Details tab 1 6 4 Private contacts Private contacts can be used especially for sharing of contact folders with other users If a user shares a private contact folder with other users it is possible to mark certain contacts as private These contacts will not be displayed to anyone else except the user with whom the contacts are shared and even the person who shares these contacts cannot see them in the shared folder To mark a contact as private do the following 1 Double click on the contact to show its details 2 On the General tab enable the Private option see figure 1 49 3 Save changes by clicking Save and Close Warning Private contacts are treated as private only if the client where private contact folders are viewed su
380. y com Louis Brian McDonald windowO hotmail com Team Figure 1 52 Search contact Use the first option the magnifying glass button When opened the dialog window pro vides a list of all contacts saved in the folder When searching for a particular contact the following information is used as the search criteria Folder Set folders in which the search will be performed By default the folder from which the dialog was opened is selected 59 Chapter 1 Kerio WebMail Search for This entry can be used to enter a string which will be searched the first letters of first name second name or username can be used The search string is not case sensitive Click on Search to run the searching Users can also enter the search string into the appropriate field in the toolbar see fig ure 1 46 Click Search to open the Search window Only the contacts containing the specified string are listed If the searched contact is not included in the table retry the search process upon modifying the string or switching to another folder the search applies only to the folder currently opened 1 6 6 Moving and copying contacts Kerio WebMail allows moving and copying of contacts between folders Variety of meth ods can be used for this purpose and it depends on the user s choice which one they feel more comfortable with The methods are described in the following section The Drag amp Drop method Drag amp Drop is a simple method
381. y the number of days displayed on one page of the calendar folders 128 1 11 Kerio WebMail configuration User settings Kerio MailServer 6 Windows Internet Explorer Iof ez General Mail Mail composing Spam others About Today After login M Show Today page after login Messages Show these folders Choose Calendar Show this number of days in calendar 7 x Tasks Today tasks All tasks Calendar First day in week Sunday It influences weekly recurrences and calendar navigation Figure 1 122 User settings Today tab Tasks On the Today page in the Tasks section users can specify whether only the tasks that are due today Today tasks or all uncompleted tasks All tasks will be dis played Calendar First day in week This setting takes effect in Kerio WebMail in two cases e Thumbnail calendar in calendar folders if Sunday is set as the first day of the week weeks in thumbnail calendars start with Sundays Consequently if Monday is set as the first day of the week weeks in thumbnail calendars start with Mondays see figure 1 123 4 June 2006 gt 4 June 2006 gt gt S M T Ww T F M T W T F 5 5 1 2 3 1 2 3 4 4 5 6 7 8 9 10 5 6 7 8 9 10 1i 11 12 13 14 15 16 17 12 13 14 15 16 17 18 18 19 20 21 22 23 24 19 20 21 22 23 24 25 25 26 27 28 29 30 26 27 28 29 30 Today Today Figure 1 123 Comparison of thumbnail calendar
382. yne O gt Calendar E mail ablack company com E mail palmera company E mail jwayne company c 5 SEE Black Jane Diane Peterson Deleted Items E mail jblack othercompa _ E mail dpeterson compan Drafts Jokes John Smith Junk E mail E mail jsmith company com bl Notes Sent Items Al Tasks E L Public Folders Figure 1 12 Contacts For detailed information on contacts and their management see chapter 1 6 e Tasks In case of tasks the main pane provides a list of created tasks and a toolbar allowing comfortable administration of tasks see figure 1 13 KerioMesiiServer6 2 Tasks 2 Basettings E New task y amp it x ig Folders Search C g dpeterson company com 4 Pace 1 of 1 gt gt vot Q Subject Due in Status Complete a 6 INBOX 1 a O KMS 6 2 Fri 06 30 2006 waiting for someone else 75 Calendar amp y contacts M t Call Mrs Nowack completed 100 Deleted Items Resolving bug 1256 not started C Drafts Trash unknown in progress 0 Junk E mail al Notes Ic Sent Items al LE Public folders Figure 1 13 Tasks For detailed information on tasks see chapter 1 8 e Notes The main pane of the Notes folder provides a list of notes see figure 1 14 The notes use customizable colours to distinguish various topics The main pane also includes a toolbar allowing creation of new notes their removal printing etc
383. z Cancel Figure 5 20 Rule Editor 246 5 6 Rules for incoming messages Select the conditions for your rule conditions that must be kept so as the email administration meets this rule One or more conditions from this list can be selected Where the recipient To or Cc line contains address The To or the Cc Copy To entry includes defined string Where the From line contains address The From entry contains the string Where the To line contains address The To entry contains the string Where the Cc line contains address The Cc Copy To entry contains the string Where the Sender line contains address The Sender entry includes the string This entry is often contained in messages sent automatically mailing lists etc where it stands for the From entry Where the Subject contains specific words The Subject entry contains defined string s Kerio MailServer spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message Where the message size is more than size The message size exceeds the specified value To specify the size you can select from the following units bytes B kilo
384. ze them in the future 314 9 5 Delegating folders and their connection in MS Entourage 2004 Messages which were marked incorrectly can be re evaluated by moving them in corre sponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as not spam move it to Inbox Note In MS Entourage messages marked as spam are also marked by specific visual signs For example the line representing the message has a different colour grey However these methods of spam marking are not applied to messages moved manually Such messages are distinguished as spam or not spam correctly by the server but they are not changed visually This implies that messages marked as spam are still displayed as spam and also displaying of messages marked as non spam is not changed by moving them in the Junk E mail folder 9 5 Delegating folders and their connection in MS Entourage 2004 Delegating is similar to sharing which allows for assigning access rights reading writing administration for selected folders to any user of the same domain These two types differ in method of their connection In case of sharing user has to connect folder by folder whereas in case of delegation user connects the entire account where he she can see only folders enabled by appropriate rights The main advantage of delegation is more transparent viewing of connected folders especially when one user delegates multiple folders f

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