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Installation Manual

1. KX A204 Cable To Extensions KX A204 Cable 50 lines C continuous 9 8 Installation 2 4 Extension Cards 2 4 11 Cable Pin Numbers for Extension Lines 1 HLC PLC DHLC SLC SLC M Card Between Clip Terminal and the system HLC PLC DHLC SLC SLC M Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 T 1 ORN BLK 2 1 R 27 YEL RED 3 1 No 1 D1 2 YEL BLK 4 1 D2 28 GRN RED 5 1 Pl 3 GRN BLK 6 1 P2 29 GRY RED 7 1 T 4 GRY BLK 8 1 R 30 WHT RED 9 1 No 2 D1 5 WHT BLK 10 1 D2 31 ORN RED 11 2 Pl 6 ORN BLK 12 2 P2 32 YEL RED 13 2 T 7 YEL BLK 14 2 R 33 GRN RED 15 2 No 3 D1 8 GRN BLK 16 2 D2 34 GRY RED 17 2 Pl 9 GRY BLK 18 2 P2 35 WHT RED 19 2 T 10 WHT BLK 20 2 R 36 ORN RED 21 3 No 4 DI 11 ORN BLK 22 3 D2 37 YEL RED 23 3 P1 12 YEL BLK 24 3 P2 38 GRN RED 25 3 T 13 GRN BLK 26 3 R 39 GRY RED 27 3 No 5 D1 14 GRY BLK 28 3 D2 40 WHT RED 29 3 Pl 15 WHT BLK 30 3 P2 Installation 99 2 4 Extension Cards Between Clip Terminal and the system HLC PLC DHLC SLC SLC M Conn Pin Cable Colour Clip No Number of Dot Extension Line 41 ORN RED 31 4 T 16 ORN BLK 32 4 R 42 YEL RED 33 4 No 6 D1 17 YEL BLK 34 4 D2 43 GRN RED 35 4 P1 18 GRN BLK 36 4 P2 44 GRY RED 37 4 T 19 GRY BLK 38 4 R 45 WHT RED 39 4 No 7 DI
2. Main Unit Ground Connector Frame Ground Installation CO CO CO Lightning Protectors Terminal Board EXT EXT EXT SLT PT Ground 192 Installation 2 11 Lightning Protectors Outside Installation Main Building Protectors CO Another Building CO _ CO EXT SLT 3er Main Lightning Protector EXT EXT TEL TEL Ground If you install an extension outside of the main building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The lightning protector for an extension is different from that for CO lines Installation 193 2 11 Lightning Protectors Installation of an Earth Rod Lightning Protector CO Grounding Wire Main Unit Underground Earth Rod Installation location of the earth rod Near the protector Check obstructions None Depth of the earth rod More than 50 cm 20 inches 1 2 3 Composition of the earth rod Metal 4 5 Size of the grounding wire Thickness is more than 16 AWG Notes The above figures are recommendations only Thelength of earth rod and the required depth depend on the composition of th
3. Note An APT DPT should be connected to the specified card when executing the DLC or DHLC port test Card Port Test Port Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 4 8 16 all The port number of the target card to be diagnosed Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test Port Test Error Indication Table Error Message Description Card Applied Tone detection Tone detection of circuit 1 is not functioning DISA AGC circuit 1 failure properly Tone detection Tone detection of circuit 2 is not functioning DISA AGC circuit 2 failure properly 236 Utility 4 2 Diagnosis Card Port Test Port Test Error Indication Table Error Message Description Card Applied HDLC failure HDLC high level data link control procedures DLC DHLC controller is not functioning properly OHCA card not OHCA Off Hock Call Announcement is PLC HLC installed not installed PB receiver failure PB receiver is not functioning properly DISA AGC Speech path Speech path is abnormal DLC failure DHLC DISA AGC Repeater fa
4. oO 20 O v Printer E X mp To AC Outlet Battery Adaptor KX A46 mm Automobile type batteries connected in series Consisting of two 12VDC 24VDC Personal Computer PC System Outline 25 1 4 Service Cards Description 1 4 Service Cards Description 1 4 1 Extension Cards Hybrid Line Circuit HLC Card KX T96170 This card interfaces Analogue Proprietary Telephones APTs Single Line Telephones SLTs DSS consoles and the TDM Time Division Method bus It provides 8 APTs SLTs DSS consoles to the system per HLC card Proprietary Line Circuit PLC Card KX T96172 This card interfaces Analogue Proprietary Telephones APTs DSS consoles and the TDM bus It provides 8 DSS consoles to the system per PLC card Single Line Telephone Circuit SLC Card KX T96174 This card interfaces Single Line Telephones SLTs and the TDM bus It provides 8 SLTS to the system per SLC card SLC with Message Waiting SLC M Card KX T96175 This card is the same as the standard SLC card and except that it has the capability to turn on off the message waiting lamp of an SLT Off Premise Extension OPX Card KX T96185 This card interfaces 4 off premise extensions through off premise extension
5. Paging equipment 2 Paging jack 1 Paging jack 2 CAUTION External Paging Jacks are SELV ports and should only be connected to approved SELV devices or via a Line Isolation Unit with Telecommunications Compliance Label Installation 177 2 8 Peripheral Equipment 2 8 3 Music Source External Internal The KX TD500 System provides Music on Hold and Background Music External Music Source e g radio can be used by connecting it to the KX TD500 System Up to two external music sources user supplied can be connected to the system as illustrated below Use a two conductor plug 3 5 mm 9 64 inch in diameter Input impedance 842 TSW Card External Music Source Adjust the sound level of the Music on Hold with the Volume control EXT MUSIC Jack 1 EXT MUSIC Jack 2 Music Souce Selector Switch MUS2 Set when using the external music source INT MUS Set when using the internal music source CAUTION Wiring should be done carefully to prevent this plug from being stressed in tension Otherwise no sound may sometimes be heard through the external music source External Music Jacks are SELV ports and should only be connected to approved SELV devices or via a Line Isolation Unit with Telecommunications Compliance
6. About Capture On Capture Off View Log File Maintenance Console Guide 203 3 3 Basic Operation 3 3 Basic Operation 3 3 1 Main Menu Screen The Main Menu contains commands you can carry out on what you ve selected When you double click the TD500 icon using the left mouse button the Main Menu screen is displayed Along the top of the main menu screen you can find the titles of five menus in the menu bar TA TD500 Maintenance le Menu Bar File Connection Programming Utility Help Digital Super Hybrid System KX TD500 v2 3 v2M Interactive Mode OnLine 204 Maintenance Console Guide 3 3 Basic Operation Selecting what you want to work with Point to the desired menu title and click The corresponding drop down menu appears on the screen If you click a command in the drop down menu a dialogue box appears Example TD500 Maintenance Console Eile Connection Programming Utility Help uw Interactive Mode ie 1 Gonfiguration 2System 3 Group 4 Line 5 Features 6 Toll Restriction 7 ARS 8 Private Network 9 DDI DID 10 Maintenance De m EN E gt Digital Super Hybrid System X TD500 ve2 s vem wm xw Interactive OnLine Submenu If you notice the small triangle at the right of the command there is a Submenu containing more choices Exa
7. Basic shelf 1 Base shelf 1 7 8 Installation 2 2 Installation of Shelf 2 2 5 Ground Wiring IMPORTANT Make sure to connect the frame of the KX TD500 system to the earth ground properly to protect the unit 1 Connect the ground wire to the ground wire connector GND GROUND Installation 79 2 2 Installation of Shelf 2 2 6 Fixing on the Floor Setting Out and Drilling A 430 mm 14 31 32 Basic system 730 mm 26 25 32 2 Shelf system 1030 mm 40 3 Shelf system 35 mm 1 3 8 316 mm 12 14 32 A 262 mm A 10 10 32 52 mm 2 2 32 M y Shelf Weight Basic Shelf 20 4 kg 45 Ib 288 mm 334 mm 11 12 32 13 5 32 Expansion Shelf 12 6 kg 27 8 lb lWith CPU and TSW cards y 2 Without cards p X bad kis 33 mm 1 10 32 54 mm 2 4 32 54 mm 2 4 32 Location of the anchor plug A Hammer Anchor plug 29 mm 1 4 32 i k gt 1 Drill the hole for the anchor plug on the floor in accordance with the measurements 6 4 mm 8 32 80 Installation 2 2 Installation of Shelf 2 Drive the anchor plug into the hole Note When fixing the KX TD500 System to the floor anchor plugs should always be used to prevent the system from falling over Fixing on the Floor 1 Atta
8. LED cable LED cable connector 2 Remove the top cover by loosening the four screws Installation 65 2 2 Installation of Shelf Removing the Panels Expansion Shelf 1 Rotate the key on the front panel counterclockwise to unlock 2 Open the front panel toward you at right angles to the expansion shelf 3 Remove the front panel by lifting it straight up 4 Remove the right side panel by loosening the four screws 5 Remove the left side panel by loosening the four screws e AV CS pes LN LN N A TA 7 4 a s Screws Guides E 66 Installation 2 2 Installation of Shelf Stacking on the Basic Shelf 1 To connect the expansion shelf with basic shelf place the holes of the expansion shelf exactly on the holes of the basic shelf Expansion shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf from falling down Note If the system is to be expanded to 3 Shelf System proceed to Section 2 2 4 Expansion to 3 Shelf System Installation 67 2 2 Installation of Shelf Removing a Part of the Top Cover 1 Remove the part which is located on the back side of the top cover This option is required for ventilation of the cooling fan in the expansion shelf Note This part should be removed before stacking the expansion shelf 2 and ex
9. 202 Maintenance Console Guide 3 2 Structure of the Maintenance Console 5 Features 5 1 System Speed Dialing 5 2 Phantom Extension 5 3 Emergency Dial Code 5 4 Quick Dialing 5 5 Account Code 5 6 Special Carrier Code 5 7 Waiting Second Dial Tone Code 5 8 Absent Message 5 9 DISA TIE User Code 5 10 VPS Integration 5 11 Caller ID Modification 5 12 Caller ID Registration 5 13 UCD Time Table 5 14 Charge 5 15 Hotel 6 Toll Restriction 6 1 TRS Deny Code 6 2 TRS Exception Code 7 ARS 7 1 Time Table 7 2 Leading Digits Table 7 3 Routing Plan 7 4 Digits Modification Table 8 Private Network 8 1 TIE Routing Table 9 DDI DID 9 1 Number Transformation 10 Maintenance Utility 10 1 External Modem 10 2 SMDR 10 3 Power Failure Transfer 10 4 System Parameters 10 5 System Time Diagnosis Traffic Information Card Port Test CPU Test TSW Test System Status ErrorLog System Status Card Status Port Status Log File Major Minor Help Contents
10. 226 dll Introd ction sAr teer e ERR RARE el IRE edet ees 226 4 1 2 Structure of Utility enne nne nennen nenne 221 4 2 228 42 1 DIa210815 7 e ierit eet Hr e EEE 228 4 2 2 Card Port Test On line Off line diagnosis seen 229 4 2 3 CPU Test Off line diagnosis enne enne 245 4 2 TSW Test Off line diagnosis smocuri ea enne ener a 247 4 3 Traffic Information e eeeeeeee sees eese teen tensa sena setas tassa eos s tasas 254 ET Trake IM ormin ri eet REED 254 A SERPENT E 257 43 3 Dr nk Group ede ttt e etie 258 4 34 Operator 259 4 3 5 UCD Uniform Call Distribution sesenta 260 4 3 6 OGM ais ideam ane rede e Pea e Ec room 261 3 7 AGI Net ene era tec E parve ee ep DER 262 4A System Status 263 10 Table of Contents System Status ee ite be er heme Hester Het 263 44 2 System Status iie eden mette ite ied ce ee ele ce A 264 44 3 fet EH rt d i eet tette es 266 44 4 Port Status SCreenz eoe eee ero Pere erede era ea aet pee 267 AS Error cT 268 45 1 hub nn ehe 268 45 2 Error Loe
11. 228 Utility 4 2 Diagnosis 4 2 2 Port Test On line Off line diagnosis Functions to be verified This test verifies the status of each card for the following items Functions to be verified Classification Target Card Test Item Card Test SLC HLC PLC SLC M LINK DLC DHLC ESLC TYPE LCOT PCOT RCOT GCOT DID ROM DID MFC RAM DID 2W T1 ELCOT E amp M AGC OPX LINK TYPE ROM RAM POWER SUPPLY DISA LINK TYPE DISA ROM DISA RAM OGM ROM OGM RAM OGM REC PLAY DPH TYPE RMT ERMT LINK TYPE ROM RAM MODEM El LINK TYPE ROM RAM DSP LINK Utility 229 4 2 Diagnosis Functions to be verified Classification Target Card Test Item Card Test PRI23 30 LINK TYPE ROM RAM FRAME IC BRI LINK TYPE ROM RAM FRAME IC POWER DC Port Test PLC HLC OHCA Detection DLC DHLC Speech Path HDLC DISA Speech Path DTMF Receiver Tone Detector AGC Speech Path DTMF Receiver Tone Detector Repeater DTME G R Test T1 DID MFC DTMF G R El DTMF G R DSP Card BRI PRI23 30 DTMF G Loop Back Test E1 TI Control Channel Speech Channel Caller ID Loop Back Test ELCOT Caller ID Loop Back 230 Utility 4 2 Diagnosis Functions to be verified Classification Target Card Test Ite
12. CO Line 2 2 28 3 N for ol fro fa CO Line 3 a D r Bridging Clips 142 Installation 2 5 Trunk Cards Cable Pin Numbers to connected to Central Office Line for PCOT card Connexion Chart PCOT Conn Pin Cable Colour Clip No Number of Dot CO Line 26 ORN RED 1 1 No 1 1 ORN BLK 2 1 27 YEL RED 3 1 No 2 2 YEL BLK 4 1 28 GRN RED 5 1 E No 3 3 GRN BLK 6 1 29 GRY RED 7 1 No 4 4 GRY BLK 8 1 30 WHT RED 9 1 Not used 5 WHT BLK 10 1 31 ORN RED 11 2 6 ORN BLK 12 2 32 YEL RED 13 2 7 YEL BLK 14 2 33 GRN RED 15 2 8 GRN BLK 16 2 34 GRY RED 17 2 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 13 GRN BLK 26 3 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 Installation 143 2 5 Trunk Cards Connexion Chart PCOT Conn Pin Cable Colour Clip No Number of Dot CO Line 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C
13. Conn Pin Cable Colour Clip No Extension OHCA Extension 44 YEL BRN 37 T 19 BRN YEL 38 R 45 YEL SLT 39 No 7 D1 20 SLT YEL 40 D2 46 VIO BLU 41 P1 21 BLU VIO 42 P2 NO4 47 VIO ORN 43 T 22 ORN VIO 44 R 48 VIO GRN 45 No 8 D1 23 GRN VIO 46 D2 49 VIO BRN 47 Pl 24 BRN VIO 48 P2 50 VIO SLT 49 Not used 25 SLT VIO 50 Connexion of the Analogue Proprietary Telephone KX T7130 T Tip D1 Data 1 P1 3 Pair Voice R Ring D2 Data 2 P2 3 Pair Voice OHCA NO HLC card PLC card n OHCA i OHCA OHCA NO3 NO 4 NO 2 NO 1 js NO 1 NO 2 1 62 Installation 2 7 Other Cards 2 7 2 DPH Card KX T96161 nsert this card into a free slot l KX T96161 DPH I DPR is marked gt Maximum cabling distance of the Doorphone and the Door Opener line 26 AWG Under 70 m 230 feet 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 feet Doorphone 26 AWG Under 70 m 230 feet Door Opener 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 feet CAUTION The door opener cabling is considered a hazardous circuit and is required to be installed as a separate component to the
14. Conn Pin Cable Colour Clip No Extension Line 32 RED ORN 13 E DI No 7 7 ORN RED 14 D2 33 RED GRN 15 _ DI 8 GRN RED 16 D2 34 RED BRN 17 D1 2 9 9 BRN RED 18 D2 35 RED SLT 19 DI No 10 10 SLT RED 20 D2 36 BLK BLU 21 DI No 11 11 BLU BLK 22 D2 37 BLK ORN 23 2 DI _ 12 12 ORN BLK 24 D2 38 BLK GRN 25 DI No 13 13 GRN BLK 26 D2 39 BLK BRN 27 DI No 14 14 BRN BLK 28 D2 40 BLK SLT 29 DI No 15 15 SLT BLK 30 D2 41 YEL BLU 31 DI No 16 16 BLU YEL 32 D2 108 Installation 2 4 Extension Cards Between Clip Terminal and extensions DLC Conn Pin Cable Colour Clip No Extension Line 42 YEL ORN 33 Not used 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 e Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 Green 1 Red 27 Black 2 Yellow 28 White 3 o o foo ro Jor ro _ Blue Bridging Clips The meanings of the pin names T Tip D1 Data 1 P1 3 pair Voice R Ring D2 Data 2 P2 3 pair Voice Cable colour ex
15. 184 Installation 2 10 Starting Up the KX TD500 System 2 10 2 10 1 Starting Up the KX TD500 System System Power Up Procedure Complete and check all installation procedures before connecting the AC power supply cable packaged separately 1 First insert the AC power supply cable into the AC power supply cable connector on the back of the basic shelf as shown below 2 Then insert the other end of the AC power supply cable into the AC outlet 3 Turn on the Main Power Switch on the basic shelf I Turn on the power switch on the power unit of each expansion shelf The power indicator on the power unit will light 5 Turn on the power switch on the power unit of basic shelf Note Each shelf may be powered down individually without powering down the entire system Installation 185 2 10 Starting Up the KX TD500 System 2 10 2 CPU Rotary Switch Features LED 1 CPU failure LED 2 Battery power down RESET button Operation Switch 0 to 9 MODE System Switch 0 to 9 SYSTEM Operation Switch MODE 1 2 Switch Position Explanation Operation Mode 0 Starts up the system with current system programming data 1 On line 2 Reserved for future use Functions same as 0 3 4 Holds the current system programming data Off line 5 Assigns default values automatically
16. KX T96184 E amp M 45 KX T96185 OPX 4 5 KX T96187 Tl 24 24 4 P 96188 El 32 5 5 KX T96189 PCOT 4 KX TD50170 DHLC 8 6 8 1 KX TD50172 DLC 16 2 KX TD50175 ESLC 16 E A KX TD50180 ELCOT 8 z KX TD50288CE BRI 16 2 KX TD50290X PRI23 23 s 2 KX TD50290CE PRI30 30 SLTs and PTs are 8 units altogether SLTs and PTs are 8 units altogether E amp M Line Counted as an SLT resource when channel type is set to OPX 5 An EI card is used as a 30 port trunk However it consumes 32 trunk resources An XDP SLT cannot be used when the port is assigned to the DSS console 8BRI Ports System Outline 21 1 2 System Construction 1 PRI Port 9 PRI Port Card Limit Maximum number of special cards allowable per system shelf is as shown below Item Maximum Card Number System Basic Expansion Shelf Shelf 1 DISA Card 8 2 AGC Card 8 3 RMTorERMT 1 Card 4 T1 Card 8 3 3 5 El Card 6 3 3 6 DPH Card 2 7 PRD3 Card 6 3 3 8 PRI30 Card 6 3 3 Notes A Card and an Card should be installed in Free Slot 01 05 09 A PRI23 Card and a PRI30 Card should be installed in Free Slot 01 03 05 07 09 11 or 13 22 System Outline 1 3 System Connexion Diagram 1 3 System Connexion Diagram 1 3 1 System Connexion Diagram
17. 46 System Outline 1 6 Specifications When the Ist bit of the DIP Switch SW2 is set to OFF LED No Item Colour Status Contents D22 Green ON LINE2 Data Link established FLASH LINE2 Layer1 Synchronisation established Detection of Signal OFF LINE2 No Detection of Signal D23 Green ON LINE3 Data Link established FLASH LINE3 Layer Synchronisation established Detection of Signal OFF LINE3 No Detection of Signal D24 Green ON LINEA Data Link established FLASH LINEA Layer1 Synchronisation established Detection of Signal OFF LINEA No Detection of Signal D25 Green ON LINES Data Link established FLASH LINES Layer1 Synchronisation established Detection of Signal OFF LINES No Detection of Signal D26 Green ON LINE6 Data Link established FLASH LINE6 Layer1 Synchronisation established Detection of Signal OFF LINE6 No Detection of Signal D27 Green ON LINE7 Data Link established FLASH LINE7 Layer1 Synchronisation established Detection of Signal OFF LINE7 No Detection of Signal D28 Green ON LINE8 Data Link established FLASH LINES Layer Synchronisation established Detection of Signal OFF LINES No Detection of Signal PRI23 Card KX TD50290X Functions ISDN Primary Rate Access Interface 1 544 MHz 1 circuit card a PRI23 carry 23 voice conversations b Frame Format CRC Multiframe c Line Coding B8ZS AMI System Outline
18. 1 pair wire D1 D2 or T7540 KX T7541 2 pair wire T R D1 D2 KX T7130 3 pair wire T R D1 D2 P1 P2 SMDR Station Message Detail Recording Interface RS 232C Output Equipment Printer Personal Computer Detail Recording Date Time Extension Number CO Line Number Dialled Number Call Duration Account Code Caller ID Timed Reminder System Outline 35 1 6 Specifications 1 6 2 Characteristics Station Loop Limit Analogue Digital Proprietary Telephone 40 ohms Single Line Telephone 600 ohms including set Doorphone 20 ohms Minimum Leakage Resistance 15 000 ohms Maximum Number of Station Instruments per Line 1 for Analogue Digital Proprietary Telephone or Single Line Telephone 2 by Parallel or eXtra Device Port Connexion of a Proprietary Telephone and a Single Line Telephone Ring Voltage 75 Vrms at 25 Hz depending on the Ringing Load Primary Power 220 240 VAC 50 60 Hz 10 A max Central Office Loop Limit 1 600 ohms max Environmental Requirements Temperature range 0 40 C 32 104 F Rel Humidity 10 90 no condensation Switchhook Flash Timing Range 204 1 000 milliseconds 36 System Outline 1 6 Specifications Power Unit Functions 1 Power supply 5 9 VDC 15 VDC GND for a shelf 2 External battery interface 12 V Battery power 12 V is input from KX A46 Battery Backup Adaptor with a 4 wire cabl
19. 25 Digital trunk failure AIS signal reception Error Code 1320 xyy Digital trunk AIS signal reception x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of E1 PRI23 or PRI30 card physical number received the AIS the malfunction Alarm Indication Signal signal from the Central Office Countermeasures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode NG Check the cabling between T1 E1 PRI23 or PRIS0 and CSU and CSU and NIU If not properly cabled change the cabling OK NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 E1 PRI23 or PRISO card with a new Execute Loop Back Test External between KX TD500 and CSU OK 2 Check the CSU If not good replace it with a new one Ask the T1 E1 PRI23 or PRISO carrier to check the line conditions Or check the equipment in other switching system which your T1 E1 PRI23 or PRI30 lines are connected with Note Another T1 E1 PRI23 or PRI30 card with next priority will work as a master card if more than two PRI23 or PRI30 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the system internal clock
20. 17 LPR memory checksum error Error Code Possible cause of the malfunction Countermeasures Note 1306 xyy LPR memory checksum error x 1 to 3 Shelf number yy 01 to 14 Slot number 1 Defective LPR RAM Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal Check the status of the card Faulty Replace the LPR card End None 304 Troubleshooting 5 2 Troubleshooting Guide 18 LPR runaway Error Code Possible cause of the malfunction Countermeasures Note 1307 xyy LPR runaway x 1 to 3 Shelf number yy 01 to 14 Slot number 1 LPR is reset Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal None Troubleshooting 305 5 2 Troubleshooting Guide 19 Card start up error Error Code 1308 Card start up error Reset Notice 1309 Card start up error Sync Ans 1310 Card start up error Card kind 1311 Card start up error Download 1312 Card start up error System Start Possible cause of 1 The PBX received start up error from the card the malfunction Check the status of the related card INS In Service
21. Connecting the Central Office Line Insert the RJ 48C plug of the telephone line cord 4 conductor wiring into the RJ 48C jack T1 port on the KX T96187 i 22AWG Under 10 m 33 feet 24AWG Under 10 m 33 feet R11 Receive T1J lead R 1 Transmit T J lead View of TEL Jack CO 1 Port To Channel Service Unit TI Digital Trunk card CSU or Other KX T96187 KX T96187 Use 4 conductor wiring cord The installer must provide a CSU to connect the T1 line to the KX T96187 1 30 Installation 2 5 Trunk Cards Cable Pin Numbers to be connected KX T96187 lt CSU KX T96187 gt KX T96187 8 Pin Modular jack 8 Pin Modular jack on KX T96187 on KX T96187 Receive R1 1 Transmit Receive R1 1 1 Receive lead eA ds 2 lt lt T Jleadpair lead pai Ti 2 2 lead pair 3 3 3 TransmitsR 4 R11 Receive Transmit R 4 4 Transmit lead 5 T1 J lead pair lead sar 5 lt 5 lead pair 6 6 6 7 7 T 8 CSU 8 8 Installation 1 3 1 2 5 Trunk Cards 2 5 9 E1 Digital Trunk Card KX T96188 Insert this card into a free slot 01 05 or KX T96188 09 A maximum of six KX T96188 cards can be installed in the system CAUTION E is marked El ports are SELV ports and should only be connected to SELV services Connecting coaxial cables to
22. TD500V2 3 TD500V2 3 is a functionally expanded version of TD500V2 1 and TD500V2 2 and the system data of these three software are not compatible to one another To solve this problem TD500V2 3 is equipped with System Data Conversion function This enables the system data downloaded from TD500V2 1 or TD500V2 2 to be uploaded to TD500V2 3 Operation 1 Download the system data of TD500V2 1 TD500V2 2 and save it as a file Please refer to Section 3 6 2 Download from PBX to PC 2 Start up the TD500V2 3 3 Point to File in the Main Menu and click The File drop down menu is displayed lal 500 Maintenance Console Connection Programming Utility Help Open Glose p SEE BEC Digital Super Hybrid System Upload ta PES Download from PBX KX TD500 v2 3 vem Convert System Data Report Exit 4 Click Convert in the drop down menu Open dialog box is displayed Maintenance Console Guide 219 3 7 System Data Conversion File Name Directories c td500v2 List Files of Type Drives Data Fies 5 S 5 Select the file you saved in step 1 and click OK e Convert dialog box is displayed File EURODO TD5 i wi Date 1999 11 04 08 47 22 Cancel Size 640364 byte Help Version 21 Explanation File Name The name of the file Date The date and time when the file was create
23. OPX Central Office Line Use 2 conductor wiring cord OPX Card Insert the modular plug of the Single Line Telephone Line cord 2 conductor wiring into the modular jack on the OPX card Connexion to the OPX Power Unit KX T96186 KX T96185 OPX Power Unit KX T96186 ground E Insert the 9 pin connector plug of the OPX Power Unit into the 9 pin connector jack on the OPX card Connect the frame of the OPX Power Unit to earth ground properly to protect the unit Plug in the AC Power cord from the OPX Power Unit Turn on the Power Switch on the OPX Power Unit A pn The Power indicator will be lit 92 Installation 2 4 Extension Cards Primary Power Fuse If the Power Indicator light goes out replace the Primary Power Fuse after solving the problem Installation 93 2 4 Extension Cards 2 4 6 DHLC Card KX TD50170 nsert this card into a free slot KX TD50170 DHLC is marked Connexion of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the DHLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extension
24. 9 View of TEL Jack CN1 Rx Rx Tx Tx 1 2 4 5 Receive Rx J lead Transmit Used for SO only To Terminal Board or Digital Service C Unit DSU Use 4 conductor wiring cord 1 3 8 Installation 2 5 Trunk Cards Central Office Line Connexion of KX A204 Cable KX 2 5 15 A205 Clip Terminal Central Office Line Connexion of KX A204 Cable KX A205 Clip Terminal for LCOT GCOT RCOT and ELCOT cards This KX A204 cable enables you to connect 8 Central Office lines to the KX TD500 System Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 5 16 Cable Pin Numbers for CO Lines The KX A204 205 consists of the following KX A204 Cable one KX A205 Clip Terminal one Clip No KX A205 Clip Terminal Connector type 50 pins Amphenol 57JE series or the equivalent 25 50 ELCOT Card KX TD50180
25. Expansion shelf 2 heat alarm The heat of the power supply of Expansion shelf 2 exceeds the limit 1107 Basic shelf fan alarm The fan of Basic shelf gets out of order 1108 Expansion shelf 1 fan alarm The fan of Expansion shelf 1 gets out of order 1109 Expansion shelf 2 fan alarm The fan of Expansion shelf 2 gets out of order 1110 Calendar IC R W stop The calendar IC R W of CPU card is defective 1111 Calendar IC stop The calendar IC of CPU card is defective 1112 CPU RAM battery alarm The CPU RAM battery alarm occurs because of defective lithium battery on the CPU card or defective CPU card Error Log Minor Error Code Error Message Cause 1200 Basic shelf AC power down The Basic shelf AC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure c Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1201 Expansion shelf 1 AC power down The Expansion shelf 1 AC power malfunction occurs for the following reasons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 1 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1202 Expansion shelf 2 AC power down The Expansion shelf 2 AC power malfunction occurs for the following rea
26. KX T7055 APT MONITOR 3 3 PF KX T7130 APT SP PHONE 1 Line 12 12 PF KX T7320 APT SP PHONE 12 4 PF KX T7330 APT SP PHONE 1 Line 12 4 PF KX T7350 APT MONITOR 12 4 PF KX T7220 DPT SP PHONE 24 KX T7230 DPT SP PHONE 2 Line 24 3 KX T7235 DPT SP PHONE 6 Line 12 10 F 3 KX T7250 DPT MONITOR 6 KX T7420 DPT SP PHONE 12 KX T7425 DPT SP PHONE 24 KX T743 DPT SP PHONE 1 Line 12 KX T7433 DPT SP PHONE 3 Line 24 3 KX T7436 DPT SP PHONE 6 Line 24 10 F 3 KX T7450 DPT MONITOR 12 KX T7451 DPT MONITOR 4 KX T7520 DPT SP PHONE 12 KX T7531 DPT SP PHONE 1 Line 12 KX T7533 DPT SP PHONE 3 Line 12 3 KX T7536 DPT SP PHONE 6 Line 12 10 F 3 KX T7550 DPT MONITOR 12 Notes APT Analogue Proprietary Telephone DPT Digital Proprietary Telephone e SP PHONE Used for a hands free speakerphone operation MONITOR Used for a hands free dialling operation 32 System Outline 1 5 Proprietary Telephones e CO CO line access button PF Programmable Feature button F Function button Used to perform the corresponding displayed function or operation Soft Soft button Used to perform the function or operation that appears on the bottom line of the display System Outline 33 1 6 Specificatio
27. NS OUT OZO To Terminal Board from the Central Office CO OUT KX A204 Cable KX A204 Cable 50 lines C continuous 139 Installation 2 5 Trunk Cards Central Office Line Connexion of KX A204 Cable KX A205 Clip Terminal for PCOT card This KX A204 cable enables you to connect 8 Central office lines to the KX TD500 System r The KX A204 205 consists of the following KX A204 Cable KX A205 Clip Terminal Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to the connexion chart on Page 145 Chip no KX A205 Chip Terminal Connector type 50 pins Amphenol 57JE series or the equivalent 25 50 To Terminal Board from the Central Office CO KX A204 Cable 50 lines C continuous KX A204 PCOT Card KX T96189 140 Installation 2 5 Trunk Cards 2 5 16 Cable Pin Numbers for CO Lin
28. Number E amp M Line Pin of Dot 1 ORN RED 1 1 T 2 wire or 4 wire send 26 ORN BLK 2 1 R 2 YEL RED 3 1 4 wire receive 27 YEL BLK 4 1 3 GRN RED 5 1 No 1 E Lead 28 GRN BLK 6 1 SG Lead 4 WHY RED 7 1 SB Lead 29 WHY BLK 8 1 MI Lead 5 ORN RED 9 1 No connect 30 ORN BLK 10 1 M Lead only for Type5 6 YEL RED 11 2 T 2 wire or 4 wire send 31 YEL BLK 12 2 R 7 GRY RED 13 2 1 4 wire receive 32 GRY BLK 14 2 8 WHY RED 15 2 2 E Lead 33 WHY BLK 16 2 SG Lead 9 ORN RED 17 2 SB Lead 34 ORN BLK 18 2 MI Lead 10 YEL RED 19 2 No connect 35 YEL BLK 20 2 M Lead only for Type5 11 GRY RED 21 3 T 2 wire or 4 wire send 36 GRY BLK 22 3 R 12 WHY RED 23 3 1 4 wire receive 37 WHY BLK 24 3 13 ORN RED 25 3 No3 E Lead 38 ORN BLK 26 3 SG Lead 14 YEL RED 27 3 SB Lead 39 YEL BLK 28 3 MI Lead 15 GRY RED 29 3 No connect 40 GRY BLK 30 3 M Lead only for Type5 150 2 5 Trunk Cards Conn Cable Colour Clip No Number E amp M Line Pin of Dot 16 WHY RED 31 4 T 2 wire or 4 wire send 41 WHY BLK 32 4 R 17 ORN RED 33 4 4 wire receive 42 ORN BLK 34 4 18 YEL RED 35 4 No 4 E Lead 43 YEL BLK 36 4 SG Lead 19 GRY RED 37 4 SB Lead 44 GRY BLK 38 4 MI Lead 20 WHY RED 39 4 No connect 45 WHY BLK 40 4 M Lead only for Type5 Cable Pin Numbers to be connected Between Clip Terminal and the system E amp M Line Conn Cable Colour Clip No Number
29. Up to 512 lines including Extensions and CO lines can be equipped with 3 Shelf System Note Before stacking the Expansion Shelf 2 on the 2 Shelf System remove the front panel and side panels from Expansion Shelf 2 following the procedures described in Section 2 2 3 Expansion to 2 Shelf System If a part of the top cover is not removed it is necessary to remove the part of the top cover just like the 2 Shelf System Please refer to Removing a Part of the Top Cover in Section 2 2 3 Expansion to 2 Shelf System The figure below shows a 3 Shelf System composed of a basic shelf and two expansion shelves 72 Installation 2 2 Installation of Shelf Stacking on the 2 Shelf System 1 To connect the expansion shelf 2 with 2 Shelf System place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1 Note Remove the plastic cover on the back cover of the Expansion Shelf 2 Please refer to Removing Parts on the Top Cover and Back Cover in Section 2 2 4 Expansion to 3 Shelf System 1 Expansion shelf 2 Expansion shelf 1 73 Installation 2 2 Installation of Shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf 2 from falling down 2 Screws 74 Installation 2 2 Installation of Shelf Removing Parts on the Top Cover and Back Cover 1 Remove the part wh
30. co o e gt lt X connector 22 pin Connexion to the ELCOT card KX TD50180 Before connecting the Caller ID card KX TD193 to the ELCOT card KX TD50180 please replace the spacers on the Caller ID card with the short type spacers included in the package Removing the spacers Fig a Push up a spacer See step 2 while holding it with fingers See step 1 as shown in the figure below Adding the short type spacers Fig b Pull the spacer until CLICK sounds as shown in the figure below 1 Insert the connector plug on the Caller ID card into the connector jack on the ELCOT card 2 Install the ELCOT card into a free slot Please refer to Section 2 5 11 ELCOT Card KX TD50180 Fig a Fig b To Remove To Add Connected to Connected to ELCOT ports 5 8 ELCOT ports 1 4 C Caller ID Card 2 Caller ID Card 4 pin connector plug 8 pin connector plug 22 pin connector plug 22 pin connector Pe 4 pin connector jack f 8 pin connector ELCOT Card Gack 168 Installation 2 7 Other Cards Note Four CO lines are available for the Caller ID service with one Caller ID card Installation 1 69 2 7 Other Cards 2 7 4 TSW Conference Expansion Card KX TD50104 This card is installed on the TSW card Connector CONF is marked
31. 47 1 6 Specifications d Frame Sequence 1 4 Frame Multiframe F4 2 12 Frame Multiframe F12 3 Extended Superframe ESF 4 Remote Switch F72 SLC96 e Impedance 100 ohms PRI23 Card KX TD50290X Operation LED indicator on the PRI23 card lights when the system reset PRI23 card local reset or PRI23 card fault occurs LED Indication Table for PRI23 Card KX TD50290X LED No Item Color Status Contents D19 FALT Red ON Card Fault OFF Normal D20 SYNC Red ON Clock Synchronisation Error or Loss of Signal ERROR Red Alarm OFF Normal D21 RA1 Red ON Receive Remote Alarm Indication signal Yellow Alarm OFF Normal D22 AIS Red ON Send Alarm Indication signal Blue Alarm OFF Normal D23 SYNC Green FLASH Clock Master at External Clock Mode ON Layer Synchronisation established Detection of Signal OFF No Detection of Signal D24 Green ON Data Link established SOSTA HUNE OFF No Data Link established D25 D27 Red Not used or Reserved for future use PRI30 Card KX TD50290CE Functions ISDN Primary Rate Access Interface 2 048 MHz 1 circuit card a PRI30 carry 30 voice conversations b Frame Format CRC Multiframe Impedance 120 ohms 48 System Outline 1 6 Specifications PRI30 Card KX TD50290CE Operation LED indicator on the PRI30 card lights when the system reset PRI30 card local reset or PRI30 card fa
32. Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 1 34 Installation 2 5 Trunk Cards 2 5 11 ELCOT Card KX TD50180 5 IOCTD50180 nsert this card into a free slot 10919 ELCOT is marked Connexion of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on ELCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Terminal Board from the Central Office CO Connexion of cable pins Please refer to Section 2 5 16 Cable Pin Numbers for CO Lines Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer Installation 1 3 5 2 5 Trunk Cards 2 5 12 BRI Card KX TD50288CE KX TD50288CE Insert this card into a free slot 2 BRI is marked Connecting 4 conductor wiring cord to BRI Insert the 8 pin modular RJ 45 plug into a jack on the BRI card View of TEL Jack RA TA TB RB G 40V 3 b 5 6 7 8 RA 1 Receive DET P TA Transmit TB J lead When BRI lines are used as EXT TA RA RB TB 3 5 6 RA 1 Re
33. Central Office Lines Doorphone 1 Doorphone 2 Doorphone3 Doorphone 4 two pair Ww two pair h 7531 7545 i KX TD500 System Off Premise Extension Power Unit KX T96186 two pair one pair two pair two pair two pair two pair KX T7540 KX T7536 two pair two pair y KX T7541 KX T7550 KX T7436 two pair four pair KX T7450 KX T7420 two pair two pair KX T7451 KX T7431 Voice Processing 2 System KX T7441 Parallel connexions of extension is available Please refer to Parallelled Telephone of Section 1 3 System Features in the Features Guide for further information System Outline 23 1 3 System Connexion Diagram AP LC KX T7550 FA PC Console 7520 7531 7533 KX 17536 KX T96182 DID MFC KX T96182CE DID 2W KX T96182D DLC 50172 NS KX T72XX KX T74XX 7441 KX T7440 7240 KX T7040 KX T7540 KX T7541 CO DID LINE LCOT KX T96180 RCOT KX T96183 PCOT KX T96189 ELCOT KX TD50180 SS CO LINE cy KX TIXX VS KX T72XX KX T74XX KX T7441 K T7440 KX T7240 KX T70XX ns Data Terminal E KX T7130 CO LINE
34. 12 YEL BLK 24 3 R 38 GRN RED 25 3 T No 13 13 GRN BLK 26 3 R 39 GRY RED 27 3 T No 14 14 GRY BLK 28 3 R 40 WHT RED 29 3 T No 15 15 WHT BLK 30 3 R 41 ORN RED 31 4 3 T No 16 16 ORN BLK 32 4 R 42 YEL RED 33 4 Not used 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Installation 1 03 2 4 Extension Cards Between Clip Terminal and extensions ESLC Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T F No 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 T No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 T No 6 6 BLU RED 12 R 32 RED ORN 13 T 5 No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 2 No 9 9 BRN RED 18 R 35 RED SLT 19 T No 10 10 SLT RED 20 R 36 BLK BLU 21 No 11 11 BLU BLK 22 R 37 BLK ORN 23 T _ 12 12 ORN BLK 24 R 38 BLK GRN 25 _ T No 13 13 GRN BLK 26 R 39 BLK BRN 27 T No 14 14 BRN BLK 28 R 40 BLK SLT 29 T No 15 15 SLT BLK 30 R 41
35. 1327 Reserved 286 Troubleshooting 5 2 Troubleshooting Guide Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE doing 39 PT 16 digits 1328 Reserved 1329 Reserved 1330 Reserved Legend mm error information location number 00 02 X shelf number 1 3 yy slot number 01 14 Troubleshooting 287 5 2 Troubleshooting Guide 1 System Reset caused by CPU Runaway Re start Procedure Error Code 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow Possible cause of 1 External circumstance such as induction noise the malfunction Hardware is defective 2 3 The CPR software is terminated by executing illegal instruction 4 The CPR software is terminated by executing infinite loop Countermeasures Yes No change in condition No change in condition No change in condition No change in condition No change in Does the trouble occur frequently Re programme the system programming data Replace the CPU card jo Replace the TSW card jo Remove the LPR cards one by one Replace the Shelf P condition Consult the Service Centre Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery 288 Troubleshooting 5 2 Troubleshooting Guide 2 TSW clock dow
36. 25 WHT BLK 50 C C continuous EXAMPLE The line of pin no 26 7 red green line The line of pin no 8 black 144 Installation 2 5 Trunk Cards Cable Pin Numbers to be connected Between Clip Terminal and the system Conn Pin Cable Colour Clip No Number of Dot CO Line 26 ORN RED 1 1 J No 1 1 ORN BLK 2 1 27 YEL RED 3 1 No 2 2 YEL BLK 4 1 28 GRN RED 5 1 _ No 3 3 GRN BLK 6 1 29 GRY RED 7 1 No 4 4 GRY BLK 8 1 30 WHT RED 9 1 _ 5 5 WHT BLK 10 1 31 ORN RED 11 2 No 6 6 ORN BLK 12 2 32 YEL RED 13 2 No 7 7 YEL BLK 14 2 33 GRN RED 15 2 _ 8 GRN BLK 16 2 34 GRY RED 17 2 Not used 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 13 GRN BLK 26 3 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 Installation 145 2 5 Trunk Cards Between Clip Terminal and the system Conn Pin Cable Colour Clip No Number of Dot CO Line 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C Between Clip Term
37. 6 Special Operation connexion mode On line Functions same as 0 7 Special Operation 8 Examination on the finished product 186 Installation 2 10 Starting Up the KX TD500 System Operation Switch MODE 2 2 Switch Position Explanation Operation Mode 9 Reserved for future use On line Functions same as 0 x Call Processing mode tis available to perform System Programming but call processing and functional tests are not available in this mode System Switch SYSTEM All reserved Installation 1 87 2 10 Starting Up the KX TD500 System Operation Sequence for System Starting Up Starting up the system with default values After installing the optional cards required execute the following procedures START MODE 5 Off line Mode Assigns default values SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes MODE 0 On line Mode SYSTEM 0 Press the RESET button 188 Installation 2 10 Starting Up the KX TD500 System Starting up the system with system data programmed by Maintenance PC or using the saved data After installing the optional cards required execute the following procedures START MODE 4 Off line Mode SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes Upload system data MODE 0 On line Mode SYSTEM 0 Press the RESET button Notes System
38. DID OPX TIE Signalling Pulse DTMF DTMF 24 receivers and 6 generators T1 Digital Trunk Card KX T96187 Operation The LED indicator on T1 card lights when the system reset or T1 card local reset or T1 line fault occurs E1 Digital Trunk Card KX T96188 Functions 1 El interface 1 circuit card El is a digital transmission link with a capacity of 2 048Mbps E1 can carry 30 voice conversations Frame Format PCM30 PCM30 CRC Line Coding AMI HDB3 Channel Type DR2 E amp M C E amp M P Signalling Pulse MFC R2 E1 Digital Trunk Card KX T96188 Operation 1 The LED indicator on E1 card lights when the system reset or E1 card local reset or E1 line fault occurs 44 System Outline 1 6 Specifications PCOT Card 4 CO Lines card KX T96189 Functions 1 Loop start CO interface CPC detection 1 DTMF driver With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line Pay tone detection 12 kHz 16 kHz 2 Power failure transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to PCOT PFT modular When power failure occurs CO Tip ring leads are directly connected to SLT Tip Ring leads but PCOT PFT modular and SLT PFT modular should be connected each other with connexion cord in advance 3 Diagnostic transfer DT by each port A diagnostic relay is placed in Tip Ring of each port
39. During diagnostic test only one diagnostic relay in an PCOT of a system is activated PCOT Card 4 CO Lines card KX T96189 Operation 1 The LED indicator on the PCOT card lights when the system reset or PCOT local reset occurs ELCOT Card KX TD50180 Functions Enlarged Loop Start Central Office Trunk card 8 CO Lines card 1 Loop start CO interface 1 DTMF generator Line Reversal detection With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line 2 Caller ID Pay Tone Capability Two Caller ID Cards KX TD193 can be mounted on ELCOT card Or Two Pay Tone Cards KX TD50189 can be mounted on ELCOT card 3 Power Failure Transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to ELCOT PFT modular When power failure occurs CO Tip ring leads are directly connected to SLT Tip Ring leads but ELCOT PFT modular and SLT PFT modular should be connected to each other in advance 4 Diagnostic Transfer DT by each port A diagnostic relay is placed in Tip Ring of each port All diagnostic relays are set to the diagnostic position except on the call ELCOT Card KX TD50180 Operation 1 The LED indicator on the ELCOT card lights when the system reset or ELCOT local reset occurs BRI Card KX TD50288CE Functions ISDN Basic Rate Access Interface 8 circuits card System Outline 45 1 6 Specifications
40. Enter INS In Service command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal Note None 306 Troubleshooting 5 2 Troubleshooting Guide 20 DISA OGM CPU runaway Error Code 1313 xyy DISA OGM CPU runaway x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Runaway of the OGM CPU of the DISA card the malfunction Countermeasures Is it possible to play the OGM through the telephone of the Operator or Manager After entering OUS Out of Service command enter the card test command from the mainte nance terminal Pass Replace the DISA card Enter the card INS In Service com mand from the maintenance terminal End Note None Troubleshooting 307 5 2 Troubleshooting Guide 21 DISA OGM Lost Error Code 1314 xyy DISA OGM Lost x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Power failure or power off for long duration 6 to 7 days the malfunction 2 Defective backup battery for DISA card 3 OGM was not recorded after the installation Countermeasures After confirming the OGM record ing playback through the phone of Operator or Manager press the RESET button Is there a new related error mes sage in the Error Log Replace the DISA card Note None 3
41. KX T96174 v SLC M KX T96175 v DHLC KX TD50170 v v v v DLC KX TD50172 v ESLC KX TD50175 v indicates that the extension card is available for the terminal Installation 97 2 4 Extension Cards 2 4 10 Extension Connexion of KX A204 Cable KX A205 Clip Terminal This KX A204 cable enables you to connect 8 extensions to the KX TD500 System When you want to connect 8 extensions to the connector KX A205 two of KX A205 are required Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines The KX A204 205 consists of the following KX A204 Cable 1 KX A205 Clip Terminal 1 Clip No Connector type KX A205 Clip Terminal 50 pins Amphenol 57JE series or the equivalent 1 25 26 50 HLC Card KX T96170 or PLC Card KX T96172 or SLC Card KX T96174 or SLC M Card KX T96175 or DHLC Card KX TD50170 or DLC Card KX TD50172 or ESLC Card KX TD50175
42. No Is the Local Alarm reported Yes Infer the defective device through the User s report or the indication of the LED on the card Troubleshoot by consulting the Error Log Record List OK Repair or replace the probable defective device OK NG Consult the nearest Service Centre 284 Troubleshooting 5 2 Troubleshooting Guide 5 2 3 Troubleshooting via Error Log Records Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE MESSAGE MAX 39 pr Max 16 digits characters 1000 mm MJ Hard WDT overflow 1001 mm MJ Illegal interrupt 1002 mm MJ Soft WDT overflow 1100 MJ TSW clock down ERR TSW DWN 1101 MJ Basic shelf DC power down 1102 MJ Expansion shelf 1 DC ERR DC DOWN power down 1103 MJ Expansion shelf 2 DC ERR DC DOWN power down 1104 MJ Basic shelf heat alarm B S OVER HEAT 1105 MJ Expansion shelf 1 heat E S1 OVER HEAT alarm 1106 MJ Expansion shelf 2 heat E S2 OVER HEAT alarm 1107 MJ Basic shelf fan alarm B S FAN FLT 1108 MJ Expansion shelf 1 fan alarm E S1 FAN FLT 1109 MJ Expansion shelf 2 fan alarm E S2 FAN FLT 1110 MJ Calendar IC R W stop ERR CLCK IC 1111 MJ Calendar IC stop ERR CLCK IC 1112 MJ CPU RAM battery alarm ERR BAT ALM 1200 MN Basic shelf AC power down ERR AC DOWN 1201 MN Expansion shelf 1 AC ERR AC DOWN power down 1202 MN Expansion shelf 2 AC ERR AC DOWN power down 1203 MN E
43. TD500 Maintenar m Setup KX TD500 Maintenance Console 6 Insert Setup Disc 2 into the appropriate drive and press OK Maintenance Console Guide 201 3 2 Structure of the Maintenance Console 3 2 Structure of the Maintenance Console 3 21 Structure of the Maintenance Console File Open Close Save Save as Upload to PBX Download from PBX Convert System Data Report Exit Connection Connect Local Disconnect Remote Programming 1 Configuration 1 1 Slot Assignment 1 2 Trunk Port Assignment 1 3 Extension Port Assignment 1 4 VPS DPT Port Assignment 1 5 T1 Port Assignment 1 6 El Port Assignment 1 7 DISA Port Assignment 1 8 BRI Port Assignment 1 9 PRI Port Assignment 2 System 2 1 Tenant 2 2 Numbering Plan 2 3 Class of Service 2 4 System Timer 2 5 Local Hunt Sequence 2 6 Trunk to Trunk Restriction 2 7 System Option 2 8 Language Data 3 Group 3 1 Trunk Group 3 2 Extension Group 3 3 Paging Group 3 4 DIL 1 N Group 3 5 OGM Group 4 Line 4 Trunk Line 4 2 Extension Line 4 3 DSS Console 4 4 Doorphone 4 5 External Paging 4 6 ISDN Extension Line 4 7 PC Console
44. 20 WHT BLK 40 4 D2 46 ORN RED 41 C P1 21 ORN BLK 42 C P2 47 YEL RED 43 C T 22 YEL BLK 44 C R 48 GRN RED 45 C No 8 D1 23 GRN BLK 46 C D2 49 GRY RED 47 C P1 24 GRY BLK 48 C P2 50 WHT RED 49 C 25 WHT BLK 50 C OU C continuous Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 T 1 BLU WHT 2 R 27 WHT ORN 3 No 1 D1 2 ORN WHT 4 D2 28 WHT GRN 5 Pl 3 GRN WHT 6 P2 29 WHT BRN 7 T 4 BRN WHT 8 R 30 WHT SLT 9 No 2 DI 5 SLT WHT 10 D2 31 RED BLU 11 Pl 6 BLU RED 12 P2 Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M 100 Installation 2 4 Extension Cards Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M Conn Pin Cable Colour Clip No Extension Line 32 RED ORN 13 T T ORN RED 14 R 33 RED GRN 15 No 3 D1 8 GRN RED 16 D2 34 RED BRN 17 Pl 9 BRN RED 18 P2 35 RED SLT 19 T 10 SLT RED 20 R 36 BLK BLU 21 No 4 DI 11 BLU BLK 22 D2 37 BLK ORN 23 12 ORN BLK 24 P2 38 BLK GRN 25 T 13 GRN BLK 26 R 39 BLK BRN 27 No 5 DI 14 BRN BLK 28 D2 40 BLK SLT 29 15 SLT BLK 30 P2 41 YEL BLU 31 T 16 BLU YEL 32 R 42 YEL ORN 33 No 6 D1 17 ORN YEL 34 D2 43 YEL GRN 35 18 GRN YEL 36 P2 44 YEL BRN 37 T 19 BRN YEL 38 R 45 YEL SLT 39 No 7 DI 20 SLT YEL 40 D2 46 VIO BLU 41 Pl 21 BLU VIO 42 P2 47 VIO ORN 43 T 22 ORN VIO 44 R 48 VIO GRN 45 No 8 DI 23 GRN VIO 46 D2 49 VIO BRN 47 Pl 24
45. 312 Troubleshooting 5 2 Troubleshooting Guide 26 Digital trunk failure frame trouble Error Code Possible cause of the malfunction Countermeasures Note 1323 xyy Digital trunk frame failure x 1 to 3 Shelf number yy 01 to 14 Slot number On booting up of T1 E1 PRI23 or PRI30 card physical number xyy it failed to synchronise with the clock time sent from the Central Office Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 E1 PRI23 or PRI30 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 E1 PRI23 or PRI30 card with a new one Execute Loop Back Test External between KX TD500 and CSU NG Check the CSU If not good replace it with a new one OK Ask the T1 E1 PRI23 or PRI30 carrier to check the line conditions Or check the equipment in other switching system which your T1 E1 PRI23 or PRI30 lines are connected with D End Another T1 E1 PRI23 or PRI30 card with next priority will work as a master card if more than two T1 E1 PRI23 or PRI30 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the sy
46. CO interface CPC detection 1 DTMF generator A way of signalling on subscriber trunks in which one side of the two wire trunk typically the Ring conductor of the Tip and Ring is momentarily grounded to get dial tone 2 Power failure transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to GCOT PFT modular When power failure occurs CO Tip Ring leads are directly connected to SLT Tip Ring leads but GCOT PFT modular and SLT PFT modular should be connected each other with connexion cords in advance System Outline 41 1 6 Specifications 3 Diagnostic transfer DT by each port A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in a GCOT of a system is activated GCOT Card KX T96181 Operation The LED indicator on the GCOT card lights when the system reset or GCOT local reset occurs DID Card KX T96182 Functions Direct Inward Dialling card Wink start immediate start DID interface 4 circuits card 45 V used in circuits is originated from DC DC converter on DID card The DID card will receive pulse signals only DID Card KX T96182 Operation The LED indicator on the DID card lights when the system reset or DID local reset occurs DID MFC Card KX T96182CE Functions Direct Inward Dialling Trunk with MFC card Wink start immediate start DID interface 4 circuits card a Incoming 48 V used in circuit is origi
47. Cable Installation 61 2 2 Installation of Shelf 16 LED Cable Connector Connects the LED Cable 17 Side Panel Right 18 Flat Cable Connector Connects the Flat Cable from Expansion Shelf 19 Cable Opening 20 Base Board 21 Fan Cable 62 Installation 2 2 Installation of Shelf 2 2 3 Expansion to 2 Shelf System The KX TD500 System can be expanded to 2 Shelf System by installing the Expansion Shelf 1 on the Basic Shelf The 2 Shelf system can be equipped with up to 416 lines including extensions and CO lines The following figure shows a 2 Shelf System composed of a basic shelf and an expansion shelf Installation 63 2 2 Installation of Shelf Expansion Shelf Assembly 1 Side Panel Left 2 Power Unit 3 Power Indicator 4 Power Switch Turns ON and OFF the Power of Expansion Shelf 5 Backup Battery Connector Connects the Battery Adaptor Cable 6 Fuse 7 Power Supply Cable 8 Front Panel 9 LED Cable Connector Connects the LED Cable 10 Side Panel Right 11 Flat Cable 12 Cable Opening Note The construction of Expansion Shelf 1 and Expansion Shelf 2 is identical to each other 64 Installation 2 2 Installation of Shelf Removing the Panels Basic Shelf 1 Disconnect the LED cable on the top cover from the LED cable connector on the basic shelf Screws Screws
48. Central Office OPX Power Unit KX T56186 Functions 1 Output is Ringing Signal and 48 VDC for OPX card System Outline 51 1 6 Specifications 52 System Outline Section 2 Installation This section describes the procedures required to install the KX TD500 System Detailed instructions for planning the installation site installing the shelves and optional cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included Installation 53 2 1 Before Installation 21 Before Installation 2 1 1 Precautions Please read the following notes concerning installation and connexion before installing the system Safety Installation Instructions When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Never install telephone wiring during a lightning storm 2 Never install telephone ports in wet locations unless the port is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines Installation Precautions Avoid installing in the following places Doing so may result in malfunction noise or discolouration 1 In di
49. DSP1 on the Card is not functioning properly E1 DSP2 failure DSP2 on the E1 Card is not functioning properly E1 Card Port Test Loop Back Test Operation Continued from step 5 of Card Port Test Operation General a Point to Loop Back Test in the Card Port Test Menu screen and click Loop Back Test screen is displayed b Specify External or Internal Click Execute Loop Back Test is executed between the Generator 1 and the Receiver 1 e After executing the test the test result is displayed Example When an E1 card is installed in the Slot No 209 238 4 2 Diagnosis Card 209 E1 voce Result OK Error Indication Card Port Test Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Mode Internal Used to specify Internal Loop Back or External External Loop Back Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test Loop Back Test Error Indication Table Error Message Description Card Applied Speech path Speech path is abnormal Tl failure Control signal Control sign
50. If service cards are not installed properly the Guide Plate will not be fixed To remove an optional service card from the shelf 1 Hold the upper part of the card with one hand 2 Pull the card toward you while pushing the lower latch upward with the other hand 3 Remove the card from the shelf when it is pulled out of the slot Installation 57 2 1 Before Installation 2 1 4 Amphenol 57JE type Connector To connect Amphenol 57JE type screw attach type 50 pin connector to the Option Card follow the procedure below 1 The 50 pin connector jack on the Option Card has two hook pins Remove the upper hook pin taking out the screw 2 To attach the Amphenol 57JE type plug to the connector drive the Accessory Screw at the upper part and fasten the Accessory Wire Tie around the lower hook pin and the Amphenol 57JE type as shown below Option Card Accessary Screw Amphenol 57JE type B Hook pins Wire Tie 50 pin connector Wire Tie When connecting a connector of the type shown below unscrew the lower hook pin too Then drive both Accessory Screws Option Card Screw Amphenol 57JE type Accessary Screw 50 pin connector 5 8 Installation 2 2 Installation of Shelf 2 2 Installation of Shelf 2 21 Installation of Shelf This subsection describes the installation of
51. Label 17 8 Installation 2 8 Peripheral Equipment 2 8 4 Personal Computer Printer The KX TD500 System is equipped with two RS 232C interfaces These interfaces provide communication between the system and customer supplied devices such as personal computers and line printers RS 232C Port 1 PROG is used for System Programming diagnostics and external system database storage Save Load functions and Port 2 SMDR for Station Message Detail Recording SMDR only 8e 89 8o 8e ge 86 89 89 8e 89 o 000000000000 0000000000000 Pin Configuration PROG SMDR 1 2 Pin No Signal Name Circuit Type EIA 1 FG Frame Ground AA 2 SD TXD Transmitted Data BA 3 RD RXD Received Data BB 4 RTS Request To Send CA No Connexion 5 CTS Clear To Send CB No Connexion 6 DR DSR Data Set Ready CC Installation 179 2 8 Peripheral Equipment Pin Configuration PROG SMDR 2 2 Pin No Signal Name Circuit Type EIA 7 SG Signal Ground AB 8 DCD Data Carrier CF Detect 20 ER DTR Data Terminal CD Ready Serial Interface RS 232C signals Frame Ground FG Connects to the unit frame and the earth ground conductor of the AC power cord Transmitted Data TXD output Conveys signals from the unit to the printer A Mark condition is held unless data
52. No 2 yy DID Port No 3 To Terminal Board or DID Port No 4 Modular Jacks from the Central Office Use 2 conductor wiring cord Notes e The DID port No 4 is equipped with and L leads as well as A wire and B wire However please be sure to use 2 conductor wiring cord for connexion 11 8 Installation 2 5 Trunk Cards Make sure to connect the frame of the KX TD500 System to the earth ground properly to protect the unit Installation 1 19 2 5 Trunk Cards 2 5 4 DID MFC Card KX T96182CE Insert this card into a free slot KX T96182CE DID MFC is marked gt Connexion of the Central Office Line Insert the modular plug of the telephone line cord 2 conductor wiring into the modular jack on the DID MFC card The A A wire B B wire View of TEL Jack CO DID Port No 1 DID Port No 2 d DID Port No 3 To Terminal Board or DID Port No 4 Modular Jacks from the Central Office CO MES DID MFC Card KX T96182CE N ay ay N NN NN NN NN Use 2 conductor wiring cord The DID port No 4 is equipped with H and L leads as well as A wire and B wire However please be sure to use 2 conductor wiring cord for connexion 1 20 Installation 2 5 Trunk Cards Make sure to connect the frame of the KX TD5
53. Programming from Maintenance PC can be done in on line mode When OFF LINE LED flashes system start up is completed After this System Programming from the Maintenance PC can be done Installation 1 8 9 2 10 Starting Up the KX TD500 System 2 10 3 CPU RAM Test The KX TD500 executes a testing of CPU RAM reading and writing when powered on If no errors are detected the system continues booting to the On line or Off line procedure When an error is detected in CPU RAM the LED1 of CPU card flashes You need to fix the CPU card in this case PUSH Lo LEDI p Flashes when CPU RAM error is detected RESET MODE SYTEM CPU 190 Installation 2 10 Starting Up the KX TD500 System 2 10 4 System Status and LED Indicators There are three LEDs located on the Top Cover These LEDs indicate the system operation status Top Cover 0500 Tt em DIGITAL SUPER HYBRID SYSTEM 1 RUN LED Green Indicates whether the system is running or not Turns green when the system is running normally 2 OFF LINE LED Yellow Indicates whether the system is running in off line mode or in on line call processing mode Turns yellow in system on line or off line start up mode Flashes yellow when off line mode is established 3 ALARM LED Red Indicates whether the system trouble is existing or not Turns red when the system
54. SCITECH GER e e e rt ath cea elas aenea 269 4 5 3 Error Message Tables eret er EUR HORN E A 271 jo 275 46 1 e ERR RE ees 275 5 Troubleshooting 5 1 Troubleshooting anena A A E EAE OEREN ENE 278 ETA EE LETO 0 S O 278 5 12 Gonnexion ee TAEAE EETA 279 DS Op ration dente et te ite cede ete 281 5 2 Troubleshooting Gulde eterne 282 5 2 1 Troubleshooting Guide reinn a ea ii e rennen 282 5 2 2 Troubleshooting via the LED Indicators eese 283 5 2 3 Troubleshooting via Error Log Records 285 Table of Contents 11 12 Table of Contents Section System Outline This section provides general information on the system including system capacity and specifications System Outline 13 1 1 System Highlights 1 1 System Highlights 1 1 1 System Highlights Automatic Route Selection ARS Automatically selects the pre programmed least expensive route for outgoing toll calls Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call Digital Proprietary Telephones DPTs The system supports a wide variety of Digital Proprietary Telephones which cover the range from a monitor set to a large display
55. SI S S S S S S S S 5 15155 Wi1 2 3 4 5 6 7 8 9 1011 12 1 2 E R Basic shelf No Name Number 1 POWER for Power Unit 1 2 BS1 Basic Slot 1 for CPU card 1 3 BS2 Basic Slot 2 for TSW card 1 4 FSI to 12 Free Slot 1 to 12 12 for optional service cards Expansion shelf 1 Expansion shelf 2 Name Number POWER for Power Unit 1 FS1 to FS14 Free Slot 14 for optional service cards 56 Installation 2 1 Before Installation 2 1 3 Guide Plate Screws ya E mmm Guide Plate Front Side Upper Guide Rail Rear Side Press WALL LL Upper Latch Card Press a Lower Latch Card Latch Fig b Lower Guide Rail Fig c 1 Before installing the service cards remove the Guide Plate See Fig a from the upper front side of the basic shelf and expansion shelf 1 and 2 if provided by loosening the five screws 2 Install a service card with facing the components side to the right along with the upper and lower guide rails Press the upper and lower latch firmly until the upper latch is located inside of the shelf See Fig b and Fig c Please do not touch the components side of the service card 3 After installing the service cards attach the Guide Plate to the upper front side of the basic shelf and expansion shelf 1 and 2 if provided with five screws
56. Tip Ring are led by a PFT relay but SLT PFT modular and LCOT GCOT ELCOT modular should be connected to each other in advance 3 Interface for diagnostic transfer DT by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated ESLC Card KX TD50175 Operation 1 The LED indicator on the ESLC card lights when the system reset or ESLC local reset occurs LCOT Card KX T96180 Functions Loop Start Central Office Trunk card 8 CO Lines card 1 Loop start CO interface CPC detection 1 DTMF generator With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line 2 Power failure transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to LCOT PFT modular When power failure occurs CO Tip ring leads are directly connected to SLT Tip Ring leads but LCOT PFT modular and SLT PFT modular should be connected to each other in advance 3 Diagnostic transfer DT by each port A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in an LCOT of a system is activated LCOT Card KX T96180 Operation The LED indicator on the LCOT card lights when the system reset or LCOT local reset occurs GCOT Card KX T96181 Functions Ground Start Central Office Trunk card 8 CO Lines card 1 Ground start
57. better microprocessor RAM at least 8 megabytes MB of free RAM HDD at least 5 megabytes MB of hard disc space plus about 500 kilobytes KB additional disc space for user files Note Please select Small Fonts by using the Display Properties Settings Font size programming of the Windows system Otherwise the characters used in the display may not be displayed correctly 198 Maintenance Console Guide 3 1 Installing PC Programming Software 3 1 2 Starting Setup To begin installation 1 Insert Setup Disc 1 into the appropriate drive 2 Follow the instructions for your Windows platform In Windows 3 1 or later Choose the Run command from the File menu in Programme Manager In Windows 95 98 Choose the Run command from the Start Menu 3 Type A setup exe and click OK Or click BTOWSe to find and open A Wetup exe You will see the window shown below and then the Maintenance Console Installer screen appears InstallShield Wizard which will guide you through the rest KX TD500 Maintenance Console Setup is preparing the of the setup process Please wait 2 96 Maintenance Console Installer Screen KX TD500 Maintenance Console Setup will install KX TD500 Maintenance Console V2 3 in the following folder To install to this folder click Nest Ta ta ole You can choose not to install KX TD500 Maintenance Conscle y
58. card interfaces 4 doorphones and the TDM bus Up to 4 doorphones per DPH card can be connected to the system Caller ID Card KX TD193 This card supports the Caller ID service provided by Central Office and is installed on the ELCOT card Caller ID allows the extension user to see the name or phone number of an external caller on the display before answering the call TSW Conference Expansion Card TSW CONF Card KX TD50104 This card provides 64 additional conference trunks and is installed on the TSW card Off Hook Call Announcement for Digital Telephone DOHCA Card KX TD50105 This card is for Off Hook Call Announcement features on DPT and is installed on the TSW card This card is required to utilise DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide Pay Tone Card KX TD50189 This card supports the Pay Tone Service provided by Central Office and is installed on the ELCOT Card System Outline 31 1 5 Proprietary Telephones 1 5 Proprietary Telephones 1 5 1 Proprietary Telephones The following Panasonic Proprietary Telephones are available with this system Model Type Hands free Display CO PF F Soft mode KX T7020 APT SP PHONE 12 4 PF KX T7030 APT SP PHONE 1 Line 12 4 PF KX T7033 APT SP PHONE 12 4 PF KX T7050 APT MONITOR 12 4 PF
59. consists of the following three status indication screens 4 4 2 System Status Screen e 443 Card Status Screen e 44 4 Port Status Screen Utility 263 4 4 System Status 4 4 2 System Status Screen Displays the current system status Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed TD500 Maintenance 3 Click System Status e System Status screen is displayed 264 Utility 4 4 System Status Description Item Description Software Version of the PBX software Version Date Date of the PBX software released Area Code Destination Code SMDR Current status of SMDR Device CONF Trunks Available conference trunk number Additional Current status of optional Conference Trunk card for TSW card CONF Additional Current status of optional OHCA card for TSW card OHCA Basic Shelf Current status of the Basic Shelf Expansion Current status of the Expansion Shelf 1 Shelf 1 Expansion Current status of the Expansion Shelf 2 Shelf 2 Clock Mode Displayed only when a T1 BRI PRI23 or PRI30 card is installed in the system External The system synchronises with the External Clock Internal The system synchronises with the Internal Clock Master Clock Displayed only when a E1 BR
60. ere batt a 31 L5 Proprietary Telephones ssnipe aneor anhe aanne Na a rair a anar A EEANN E saae SNA 32 1 5 1 Proprictary Telephones mme tete ei eap aiat 32 1 6 SPOCHICATIONS e MH 34 1 6 1 General Description xa acere ote get eerte at ese Pr eee Reno Est 34 1 62 Ch racteristCS trt tree rire ti cede ei Ene LETS heeds 36 2 Installation 2 1 Before Installation ccce eee eee eee e esset ee eee ense 54 Dells Precautiols iu oe eme es P E an Ee Eng Dee Eo ducal cas Pee eee eee 54 2 1 2 Slot rect eee ree eee ERE ee ER tag tees readies dee Ee beet Rog Ree Ee 56 2 1 3 Guide Plate ege Re ane ges eu eu e GN edet 57 2 1 4 Amphenol 57JE type Connector essere nen nennen 58 2 2 Installation of eran Poo en eee oen pa 59 AAF Shelf ieri rect e cr eet tetti eter 59 2 2 2 Basic Shelf Ec ate f le tnn E ani e ATA ae 60 2 2 3 Expansion to 2 Shelf System 5 iste de diete eee PL tee te feres 63 2 2 4 Expansion to 3 Shelf System esses 72 2 2 5 Ground WIEIBg etaed n disse ee dne f eite e 79 2 2 6 Fixing on the Eloot uit EG eed id rd ERREUR 80 2 3 Factory Installed Card Unit ee ecce ee eee ee
61. for further information Port Limit of Extension CO Lines Maximum number of Extensions PT SLT and CO lines allowable per system shelf is as shown below Item Maximum Port Number System Basic Shelf Expansion Shelf PT Extension SLT Extension 512 192 224 CO Line 2 PT Extension 448 192 192 SLT Extension PT Extension 384 128 128 4 SLT Extension 448 160 160 CO Line 192 192 192 Port Limit of Other Terminals Maximum number of other terminals allowable per system is as shown below Item Maximum Port Number System 1 Doorphone 8 2 DSS Console 64 3 PC Console 8 System Outline 19 1 2 System Construction Note A DSS Console is counted as a PT extension A PC Console is counted as 8 PT extensions 20 System Outline 1 2 System Construction Port Resource Number per Card Maximum number of Ports Resources per Extension CO card is as follows Model Number Card Name Number of Port CO Line Extension PC Others SLT PT Console KX T96161 DPH 4 KX T96170 HLC 8 8 E KX T96172 PLC 8 KX T96174 SLC 8 KX T96175 SLC M 8 KX T96180 LCOT 8 s KX T96181 GCOT 8 2 KX T96182 DID 4 E 3 2 KX T96182CE DID MFC 4 n 2 KX T96182D DID 2W 4 KX T96183 RCOT 8
62. hands free version EXtra Device Port XDP Each extension port on the DHLC card supports the connexion of a Digital Proprietary Telephone and a single line device The devices have different extension numbers and are treated as two completely different extensions Parallelled Telephone Connexion Each extension port on the HLC or DHLC card supports the parallel connexion of a Proprietary Telephone and a single line device They share the same extension number and are considered to be one extension by the system Remote Station Lock Control Allows the Manager and the Operators to lock an extension so that outgoing calls cannot be made Super Hybrid System This system supports the connexion of Digital and Analogue Proprietary Telephones DSS Consoles and single line devices such as Single Line Telephones facsimiles and data terminals Trunk CO Line Answer From Any Station TAFAS Ringing occurs over the external paging system call can be answered from any station 14 System Outline 1 1 System Highlights Uniform Call Distribution UCD Allows incoming calls to be distributed uniformly to a specific group of extensions called UCD Group VPS Integration The system supports Voice Processing Systems with in band DTMF signalling as well as DPT integration The Panasonic Voice Processing System provides automated attendant voice mail interview and custom services PC Console The Panasonic PC Console is des
63. is in 50 System Outline 1 6 Specifications conversation using the handset This feature is available only for the following APT KX T7130 DPH Card KX T96161 Functions 1 Doorphone interface 4 circuits card 4 doorphones can be connected using a modular connector 2 Door opener interface 4 circuits card DPH card has 4 relays for door opener 220 VAC 1 A The relay opens for doorlock closes for door release It also opens in the case of power failure DPH Card KX T96161 Operation 1 Terminal plate on the DPH card has 8 terminals 2 leads from door opener are directly connected to two of 8 terminals Caller ID Card KX TD193 Functions 1 This card is mounted on ELCOT card for receiving Caller ID information sent from the Central Office Four CO Lines are available for Caller ID service with one Caller ID card TSW CONF Card KX TD50104 Functions 1 This card is mounted on TSW card for conference trunk expansion 3 party x 64 conference circuits DOHCA Card KX TD50105 Functions 1 This card is mounted on TSW card for OHCA feature for DPT OHCA feature is available for the following DPTs KX T7235 KX T7436 KX T7536 This card is required to utilise DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide Pay Tone Card KX TD50189 Functions 1 This card is mounted on ELCOT Card for receiving Pay Tone information sent from the
64. stops View Traffic Information screen is displayed Traffic Information Station 7 OOAM 4 8 OOAM Et Utility 255 4 3 Traffic Information 6 Click the small triangle on the title bar and choose one of the six submenus 7 Click Execute Traffic information of the specified submenu is displayed Please refer to Section 4 3 2 Station through Section 4 3 7 AGC for information about each submenu 256 Utility 4 3 Traffic Information 4 3 2 Station Displays information on call activities of all extensions in the system Traffic Information Btation fa Station 3 00AM 4 00AM Date Incoming Calls 9 00AM 10 00AM 11 00AM Outgoing Calls Complete Calls completed Description Item Description Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls CCS One hundred call s
65. the shelf with information on expanding the capacity of an existing system Building Block System provides the enlargement of system s ability by installing the optional Expansion Shelf Up to two Expansion Shelves can be installed to the system Each expansion shelf can be equipped with up to 224 lines including Extensions and CO lines The system can consist of one two or three shelves Basic Expansion 1 and Expansion 2 Each shelf contains its own power supply Installation 59 2 2 Installation of Shelf 2 2 20 Basic Shelf Basic Shelf is always required and it can be equipped with up to 192 lines including Extensions and CO lines The basic shelf includes top cover and base shelf The following figure shows a basic system composed of a basic shelf only 60 Installation 2 2 Installation of Shelf Basic Shelf Assembly Top Cover Basic Shelf Base Shelf Side Panel Left Power Unit Fuse Power Indicator Backup Battery Connector Connects the Battery Adaptor Cable Power Switch Turns ON and OFF the Power of Basic Shelf Power Supply Cable Front Panel 0 10 t Transform Cord 10 Base Side Panel Left 11 Power Supply Cable Connector 12 Main Power Switch Turns ON and OFF the Power of Whole Unit 13 Ground Wire Connector GND 14 Base Front Panel 15 LED
66. 00 System to the earth ground properly to protect the unit Installation 121 2 5 Trunk Cards 2 5 5 DID 2W Card KX T96182D Insert this card into a free slot KX T96182D DID 2W is marked Connexion of the Central Office Line Insert the modular plug of the telephone line cord 2 conductor wiring into the modular jack on the DID 2W card A A wire B B wire LN cg E View of TEL Jack CO P AA DID Port No 1 Z DID Port No 2 4 DID Port No 3 To Terminal Board or DID Port No 4 Modular Jacks from the lt Central Office CO DID 2W Card KX T96182D Use 2 conductor wiring cord Notes The DID port No 4 is equipped with H and L leads as well as A wire and B wire However please be sure to use 2 conductor wiring cord for connexion e Make sure to connect the frame of the KX TD500 System to the earth ground properly to protect the unit 122 Installation 2 5 Trunk Cards Make sure to match the polarity of DID lines and DID ports A wire wire positive negative B Installation 1 23 2 5 Trunk Cards 2 5 6 RCOT Card KX T96183 Insert this card into a free slot KX T96183 109 RCOT is marked Connexion of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office L
67. 07 Basic shelf fan alarm 1108 Expansion shelf 1 fan alarm 1109 Expansion shelf 2 fan alarm 1 The fan of Basic shelf Expansion shelf 1 or Expansion shelf 2 is out of order Is the fan operating Yes No Is Back Board CN25 3pin 0 V Replace the fan Yes No Is Q4 collector 5 V Replace the fan or Q4 Yes No Is Q5 collector V Replace the Q4 Yes Check the CPU board Confirm Replace the Q5 that 2 4 6 PIN of IC n is 0 V None Troubleshooting 203 5 2 Troubleshooting Guide 7 Calendar IC Stop Error Code 1110 Calendar IC R W stop 1111 Calendar IC stop Possible cause of 1 Count up of the calendar IC is stopped the malfunction 2 Calendar IC of the CPU card failure Countermeasures Confirm the time displayed on the PT N Is the displayed time correct o Yes i i Is the time counting up Yes No Set the time from PT maintenance terminal No Is the time set correctly and count ing up correctly Yes Replace the CPU card End Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery 294 Troubleshooting 5 2 Troubleshooting Guide 8 CPU RAM backup battery down Error Code 1112 CPU RAM battery alarm Possible cause of 1 Defective rechargeable lithium battery on the CPU card the malfunction 2 Defective CPU card After replacing lithium battery turn on the POWER swi
68. 08 Troubleshooting 5 2 Troubleshooting Guide 22 OPX power down Error Code Possible cause of the malfunction Countermeasures Note 1316 xyy OPX power down 1317 xyy OPX bell power down x 1 to 3 Shelf number yy 01 to 14 Slot number 1 Power off of external OPX Unit or bell 2 Defective OPX card Check the port status of the related OPX card No Faulty port Faulty port Check external OPX Power Unit Power Power cable Connector etc INS status Check the port status of the related OPX card INS In Service status No change in condition Replace the OPX card Power on the external OPX Power Unit and then enter INS In Service command from the main tenance terminal None Troubleshooting 309 5 2 Troubleshooting Guide 23 Digital trunk failure out of synchronisation Error Code 1318 xyy Digital trunk out of sync x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of E1 PRI23 or PRI30 card physical number lost the the malfunction synchronisation with the clock time sent from the Central Office Countermeasures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 E1 PRI23 or PRI30 and CSU and CSU and NIU If not properly cabled cha
69. 14 Slot number 1 Card connexion error 2 Defective CPU card TSW LPR After confirming the TSW card con nexion press the RESET button Is there a new related message in the Error Log No Yes After replacing CPU card turn on the POWER switch INS In Service Faulty Replace the Shelf i After confirming the TSW card con nexion enter the card INS In Service command from the main tenance terminal After replacing the LPR card enter the card INS In Service command again After replacing CPU card turn on the POWER switch INS In Service Faulty Replace the Shelf End t is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery 302 Troubleshooting 5 2 Troubleshooting Guide 16 Modem failure RMT ERMT card Error Code Possible cause of the malfunction Countermeasures Note 1304 xyyz Modem failure x 1 to 3 Shelf number yy 01 to 14 Slot number z Error type 1 Modem failure Replace the card End Error Type 1 Q RMT card 1 Analogue 2 Analogue 3 Digital 4 Digital ERMT card 1 Analogue 2 Analogue 3 Digital 4 Digital 300 bps 1200 bps 300 bps 1200 bps 33 6 kbps 1200 bps 33 6 kbps 1200 bps NG NG NG NG NG NG NG NG Troubleshooting 303 5 2 Troubleshooting Guide
70. 2 3 by clicking Cancel to exit Setup Destination Folder Back Maintenance Console Guide 199 3 1 Installing PC Programming Software 4 Press Next you accept C Program Files Panasonic K X TD500 Maintenance initial value as your Maintenance Console software directory Or enter a different directory name if necessary and press Next You will see the window shown below KX TD500 Maintenance Console any gt Setup will add program icons to the Program Folder listed below You may type a new folder name or select one from the existing Folders ist Click Next to continue Program Folders KX TD500 Maintenance Console V2 3 Existing Folders AL Mail32 CAD UL Embedded Tools Games IBM Global Network IBM fzl iMtpl f v IE 2000 Intemet Explorer McAfee VirusScan zi Bak Net Cancel 5 Press Next if you accept KX TD500 Maintenance Console V2 3 initial value as your Maintenance Console programme folder Or enter a different folder name if necessary and press Next You will see the window shown below Z 00 Maintenance Console Setup KX TDS500 Maintenance Console 200 Maintenance Console Guide 3 1 Installing PC Programming Software Then Setup Needs The Next Disk screen appears
71. 2 No 9 DI 9 GRY BLK 18 2 an D2 35 WHT RED 19 2 E DI No 10 10 WHT BLK 20 2 D2 36 ORN RED 21 3 E DI No 11 11 ORN BLK 22 3 D2 37 YEL RED 23 3 Di No 12 12 YEL BLK 24 3 D2 38 GRN RED 25 3 x Di No 13 13 GRN BLK 26 3 D2 39 GRY RED 27 3 A D1 No 14 14 GRY BLK 28 3 D2 40 WHT RED 29 3 7 D1 No 15 15 WHT BLK 30 3 D2 41 ORN RED 31 4 R D1 No 16 16 ORN BLK 32 4 D2 106 Installation 2 4 Extension Cards Between Clip Terminal and the system DLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 42 YEL RED 33 4 Not used 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Between Clip Terminal and extensions DLC Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 DI E No 1 1 BLU WHT 2 D2 27 WHT ORN 3 D1 _ No 2 2 ORN WHT 4 D2 28 WHT GRN 5 D1 No 3 3 GRN WHT 6 D2 29 WHT BRN 7 _ D1 No 4 4 BRN WHT 8 D2 30 WHT SLT 9 D1 No 5 5 SLT WHT 10 D2 31 RED BLU 11 D1 No 6 6 BLU RED 12 D2 Installation 1 07 2 4 Extension Cards Between Clip Terminal and extensions DLC
72. 30 WHT SLT 9 1 No connect 5 SLT WHT 10 1 M Lead 31 RED BLU 11 2 T 6 BLU RED 12 2 R 32 RED ORN 13 2 T1 7 ORN RED 14 2 R1 33 RED GRN 15 2 No 2 E Lead 8 GRN RED 16 2 1856 Lead 34 RED BRN 17 2 SB Lead 9 BRN RED 18 2 MI Lead 35 RED SLT 19 2 No connect 10 SLT RED 20 2 M Lead 36 BLK BLU 21 3 T 11 BLU BLK 22 3 R 37 BLK ORN 23 3 Tl 12 ORN BLK 24 3 RI 38 BLK GRN 25 3 E Lead 13 GRN BLK 26 3 No 3 SG Lead 39 BLK BRN 27 3 SB Lead 14 BRN BLK 28 3 M1 Lead 40 BLK SLT 29 3 No CORBENI 15 SLT BLK 30 3 M Lead 41 YEL BLU 3l 4 T 16 BLU YEL 32 4 R 42 YEL ORN 33 4 Tl 17 ORN YEL 34 4 R1 43 YEL GRN 35 4 No 4 E Lead 18 GRN YEL 36 4 SG Lead 44 YEL BRN 37 4 SB Lead 19 BRN YEL 38 4 MI Lead 45 YEL SLT 39 4 No connect 20 SLT YEL 40 4 M Lead Installation 153 2 5 Trunk Cards Between Clip Terminal and E amp M Lines Conn Cable Colour Clip No Number E amp M Line Pin of Dot 46 VIO BLU 41 5 Not used 21 BLU VIO 42 5 47 VIO ORN 43 5 22 ORN VIO 44 5 48 VIO GRN 45 5 23 GRN VIO 46 5 49 VIO BRN 47 5 24 BRN VIO 48 5 50 VIO SLT 49 5 25 SLT VIO 50 5 154 Installation 2 6 Resource Cards 2 6 Resource Cards 2 6 1 DISA Card KX T96191 nsert this card into a free slot KX T96191 vSsIa DISA is marked Installation 155 2 6 Resource Cards 2 6 2 AGC Card KX T96193 Insert this card into a free slot AGC is m
73. 7 AUG 07 Close Help Description Item Description Tenant No 1 8 Specifies a desired tenant All Specifies all tenants at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions 96 answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls Handle Calls The number of calls transferred by the Operators CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Utility 259 4 3 Traffic Information 4 3 5 UCD Uniform Call Distribution Displays information on call activities of extensions in a UCD group on each UCD group basis all UCD groups Traffic Information 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 6 00AM 7 00AM 8 00AM 9 00AM AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 0 0 0 0 0 12 00PM 1 00PM AUG 07 AUG 07 0 0 Description Item Desc
74. BRN VIO 48 P2 Installation 101 2 4 Extension Cards Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M Conn Pin Cable Colour Clip No Extension Line 50 VIO SLT 49 25 SLT VIO 50 Not used e Station wiring 3 pair twisted cabling mf oe BN 7 we 50 Pin Connector Block Terminal N a la o n Bridging Clips 2 ESLC Card Between Clip Terminal and the system ESLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 _ T No 1 1 ORN BLK 2 1 R 27 YEL RED 3 1 5 T No 2 2 YEL BLK 4 1 R 28 GRN RED 5 1 e T No 3 3 GRN BLK 6 1 R 29 GRY RED 7 1 T No 4 4 GRY BLK 8 1 R 30 WHT RED 9 1 _ T No 5 5 WHT BLK 10 1 R 31 ORN RED 11 2 _ T No 6 6 ORN BLK 12 2 R 32 YEL RED 13 2 T No 7 7 YEL BLK 14 2 R 33 GRN RED 15 2 No 8 T 8 GRN BLK 16 2 E R 34 GRY RED 17 2 2 T No 9 9 GRY BLK 18 2 R 35 WHT RED 19 2 T No 10 10 WHT BLK 20 2 R 1 02 Installation 2 4 Extension Cards Between Clip Terminal and the system ESLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 36 ORN RED 21 3 3 T No 11 11 ORN BLK 22 3 R 37 YEL RED 23 3 T No 12
75. C power down 1103 Expansion Shelf 2 DC power down Possible cause of 1 Power Switch of the Expansion Shelf n n 1 or 2 is turned off the malfunction 2 Malfunction of Power Supply Unit of the Expansion Shelf or trouble with the Power Supply System Backboard CPU card of the shelf Countermeasures Did the above item 1 occur at the recorded time of the Error Log Is there a new error recorded in the Error Log when the RESET button is pressed No Does the trouble occur frequently Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Expansion Shelf Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery Troubleshooting 291 5 2 Troubleshooting Guide 5 Heat alarm Error Code 1104 Basic shelf heat alarm 1105 Expansion shelf 1 heat alarm 1106 Expansion shelf 2 heat alarm Possible cause of 1 The heat of the power supply of Basic shelf Expansion shelf 1 or the malfunction Expansion shelf 2 exceeds the limit Countermeasures Is CN17 A8pin on the Back Board 0 V Isn t CN8 on the Power unit dis connected Check the CPU board Confirm that 8 11 13 PIN of IC40 is 0 V Note None 292 Troubleshooting 5 2 Troubleshooting Guide 6 Fan alarm Error Code Possible cause of the malfunction Countermeasures Note 11
76. Call Transfer to Remote Administration Resource The call from a remote location can be made on any trunk into the system and be answered by an extension user The call is then placed on hold and the Remote FDN of the system dialled is received The extension user transfers the call after receiving the modem answer tone The caller at a remote location will then hear the modem answer tone and can proceed with sign on Notes Besure to install the software attached to the modem to your PC before executing the remote administration using a modem Otherwise remote access cannot be executed successfully e When Manual is selected in Dial Type menu please dial the desired telephone number using an SLT connected with the modem in parallel execute the Remote Administration a RMT card KX T96196 or an card KX TD50197 should be installed in the system or an External Modem should be connected to the RS 232C Port 1 Maintenance Console Guide 211 3 5 Operational Mode 3 5 Operational Mode 3 5 1 Operational Mode System Programming can be done either in Interactive or Batch mode Interactive programming can be done either at On site or by Remote Interactive programming mode Two way communications between the KX TD500 and a PC are taking place in real time This provides the PC user with direct immediate responses from the KX TD500 system Batch Processing mode Non interactive In batch processing all the
77. Data Without System Data When connected Interactive Interactive with PBX Programming Programming Batch Programming Receiving data from Receiving data from PBX PBX Utility Sending data to PBX Opening Saving a file Utility Opening Saving a file When not Batch Programming Opening a file connected with Opening Saving a file EBX Convert System Data Report 208 Maintenance Console Guide 3 4 System Administration 3 4 2 On site Administration Local Connexion You can execute On site System Administration by connecting your Maintenance Console PC to the KX TD500 System directly using an RS 232C Cable Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Local in the drop down menu Local Connect screen is displayed Lo al Connect Port COM1 HL Code CR LF Le fle Baud Rate 19200 bps Y Password 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins e After a data link is established choose a desired command from the Main Menu Maintenance Console Guide 209 3 4 System Administration 3 4 3 Remote Administration Remote Connexion You can execute the System Administration from a remote location using a modem via public telephone line
78. Dialogue ien eu ete ee ette 206 3 335 mno di a is 207 3 4 System Administration rhe 208 34 1 System Admiristtati n eie tete de Hee erede SEE eed aeee Nenio 208 3 4 2 On site Administration Local Connexion cccccccssecceceseceeceseeeeeeeeeeeeseaaeeeeneaaes 209 3 4 3 Remote Administration Remote Connexion esses eene 210 3 5 Operational Mode correre eese tree teer reet nene enun oe reb aor rea 212 3 55 T Operational Mode t 212 3 5 2 Interactive Programming On site eeseseseeeeeeeenee nennen nennen nennen 213 3 5 3 Interactive Programming Remote sese eene nemen 214 3 54 Batch Programming eec Ee e e t empiece tus 215 3 6 Back tip ERE 216 3 61 Backup etin AGUA en tane e gets 216 3 6 2 Download from PBX to PC 217 36 3 Upload from PEC to PBX eret tette te E rente rette ei tbe eg 218 3 7 System Data Conversion saisssccssiesscssenssossssonsssecensssacssncsssonessebeesesdesseesssseessoatovessoonsessea 219 System Data COnVerSIOn eit er Pe eH E ehe neue 219 3 8 System Data Report ERE 222 3 5 1 System Data ea ee rrr rette ere sc nen E Poetae rand 222 4 Utility 41 MD 0
79. Digital Proprietary Telephone as follows To DHLC card tm Panasonic KX J 4 Modular or TAdaptor LUSOCRJA2X LL 2 conductor wiring cord lt 4 conductor wiring cord Digital Proprietary Telephone Single Line Telephone KX T7220 KX T7436 KX T7230 KX T7450 KX T7235 KX T7451 KX T7250 KX T7520 KX T7420 KX T7531 KX T7425 KX T7533 KX T7431 KX T7536 KX T7433 KX T7550 Installation 113 2 4 Extension Cards 2 4 13 Extra Device Port XDP Connexion Any Single Line Telephone can be connected on a parallel with Digital Proprietary Telephone as follows To DHLC card ca 4 E 4 conductor wiring cord 2 conductor wiring cord KX T7220 7436 KX T7230 KX T7450 KX T7235 KX T7451 KX T7250 KX T7520 KX T7420 KX T7531 KX T7425 KX T7533 KX T7431 KX T7536 KX T7433 KX T7550 Single Line Telephone To DHLC card a M 7 gt To SLT 4 conductor wiring cord 2 conductor wiring cord 114 Installation 2 4 Extension Cards 2 4 14 PC Console KX TD50300 The PC Console can be connected to the KX TD500 System through the Interface Box as shown below EXTERNAL PANASONIC MICROPHONE Connexion Diagram AUDIO LEAD CONNECTS TO PC SOUND CARD 2 OPTIONAL ELECTRIC KX TD500 HEADSERT POWER TELEPHONE OPTIONAL SOCKET SYSTEM aS MICROPHONE LEAD a a 5 E an
80. E amp M Line Pin of Dot 26 ORN RED 1 1 1 ORN BLK 2 1 27 YEL RED 3 1 2 YEL BLK 4 1 28 GRN RED 5 1 No 1 3 GRN BLK 6 1 29 GRY RED 7 1 4 GRY BLK 8 1 30 WHT RED 9 1 5 WHT BLK 10 1 31 ORN RED 11 2 6 ORN BLK 12 2 32 YEL RED 13 2 7 YEL BLK 14 2 33 GRN RED 15 2 2 8 GRN BLK 16 2 34 GRY RED 17 2 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 Installation 151 2 5 Trunk Cards Between Clip Terminal and the system E amp M Line Conn Cable Colour Clip No Number E amp M Line Pin of Dot 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 No3 13 GRN BLK 26 3 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 No4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 5 Not used 21 ORN BLK 42 5 47 YEL RED 43 5 22 YEL BLK 44 5 48 GRN RED 45 5 23 GRN BLK 46 5 49 GRY RED 47 5 24 GRY BLK 48 5 50 WHT RED 49 5 25 WHT BLK 50 5 152 Installation 2 5 Trunk Cards Between Clip Terminal and E amp M Lines Conn Cable Colour Clip No Number E amp M Line Pin of Dot 26 WHT BLU 1 1 T 1 BLU WHT 2 1 R 27 WHT ORN 3 1 Tl 2 ORN WHT 4 1 R1 28 WHT GRN 5 1 No 1 E Lead 3 GRN WHT 6 1 SG Lead 29 WHT BRN 7 1 SB Lead 4 BRN WHT 8 1 MI Lead
81. E1 card Insert the coaxial plug of the telephone line cords 2 coaxial cables into the coaxial jack E1 port on the KX T96188 Under 10 m 33 feet Receive lead E1 Digital Trunk card Coaxial Connectors from the Central Office CO lt KX T96188 1 3 2 Installation 2 5 Trunk Cards Connecting Central Office line and E1 card KX T96188 lt 3 Network Terminal CO 8 pin Modular jack on KX T96188 Receive Transmit lead lead Transmit gt Receive lead lead Network Terminal CO Connecting E1 card and E1 card KX T96188 lt KX T96188 8 pin Modular jack on KX T96188 Receive gt Receive lead lead Transmit Transmit lead lead Installation 133 2 5 Trunk Cards 2 5 10 PCOT Card KX T96189 Insert this card into a free slot KX T96189 lo 109 PCOT is marked Connexion of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the PCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Terminal Board from the Central Office CO Connexion of cable pins Please refer to Section 2 5 16 Cable Pin Numbers for CO Lines
82. Expansion Shelf n n 1 or 2 or trouble with the Power Supply System Backboard CPU card of the shelf Countermeasures Did the above item 1 occur at the recorded time of the Error Log Is there a new error message in the Error Log when the RESET button is pressed Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card ba Replace the Shelf Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery No change in condition No change in condition Troubleshooting 297 5 2 Troubleshooting Guide 11 Device not connect for SMDR Error Code Possible cause of the malfunction Countermeasures Note 1203 SMDR disconnect 1 RS 232C cable is not connected 2 RS 232C cable is defective 3 Printer is turned off including out of paper Do you use SMDR Yes No Assign SMDR Connexion to No by System Programming Check above item 1 2 3 No Problem Replace the CPU card End It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery 298 Troubleshooting 5 2 Troubleshooting Guide 12 Echo back error Error Code 1300 xyy Echo back error x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Defective FIFO First In First Out trouble with a card the m
83. I PRI23 or PRI30 card is Card installed in the system XXX physical number of the master card is displayed when the external clock mode is utilised Nothing is displayed when the internal clock mode is utilised Utility 265 4 4 System Status 4 4 3 Card Status Screen Displays the current status of each service card Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click Card status Card Status screen is displayed eon rn ee en v Description ELCOT Card Status Depending on the installation status of the Caller ID or Pay Tone card piggyback card for ELCOT card there are the following four types of ELCOT Card Status indication Description Indication Description ELCOT U Upper port 5 8 Caller ID or Pay Tone cards are installed on the ELCOT card ELCOT L Lower port 1 4 Caller ID or Pay Tone card is installed on the ELCOT card ELCOT B Both upper and lower Caller ID or Pay Tone cards are installed on the ELCOT card ELCOT No Caller ID or Pay Tone card is installed on the ELCOT card 266 Utility 4 4 System Status 4 4 4 Port Status Screen Displays the current status of each service card Operation 1 Point to Utility
84. JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 90 Installation 2 4 Extension Cards 2 4 5 OPX Card KX T96185 Insert this card into a free slot l KX T96185 OPX XdO OPX is marked Connexion to private lines Single Line Telephone 22 AWG Under 9 6 km 6 miles gt n View of TEL Jack CO Port No 1 OPX Port No 2 OPX Port No 3 OPX Port No 4 Use 2 conductor wiring cord Insert the modular plug of the Single Line Telephone Line cord 2 conductor wiring into the modular jack on the OPX card Installation 91 2 4 Extension Cards Connexion to public lines TTT TANAM View of TEL J
85. LT VIO 50 Central Office Line Wiring 50 pin Connector Block Terminal Y NEN COLine eee DF CO Line 2 Us 02 S CO Line 3 Bridging Clips 148 Installation 2 5 Trunk Cards 2 5 17 E amp M Line Connexion of KX A204 Cable KX A205 Clip Terminal KX A204 cable enables you to The KX A204 205 consists of the following connect four E amp M lines to the KX A204 Cable to KX A205 Clip Terminal as follows Please refer to the connexion chart on Page 151 Clip No KX A205 Clip Terminal To Terminal Board from the Connector type 50 pins Amphenol 57JE series or the equivalent 1 25 26 50 E amp M Card KX T96184 KX A204 Cable Central Office CO E KX A204 Cable 50 lines C continuous Installation 149 2 5 Trunk Cards 2 5 18 Cable Pin Numbers for E amp M Lines Cable Pin Numbers to be connected to E amp M Line Conn Cable Colour Clip No
86. Maintenance Console Guide 217 3 6 Backup 3 6 3 Upload from PC to PBX Operation 1 Set the system to the off line mode e Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to File in the Main Menu and click The File drop down menu is displayed 3 Click Upload to PBX in the drop down menu Uploading the system programming data from PC to PBX begins Uploading Status File TD500 TD5 4 When the uploading is finished I0001 Upload completed Please change PBX to on line mode message will be displayed 4 Click OK The message W2001 Would you like to upload a language data is displayed 5 Click or Cancel e If you click OK 2 8 Language Data screen will be displayed and the upload of the language data will begin automatically If you click Cancel Upload screen will be closed Note Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only Please refer to Section 3 6 1 Backup 21 8 Maintenance Console Guide 3 7 System Data Conversion 3 7 System Data Conversion 3 7 1 System Data Conversion There are the following three types of KX TD500 Maintenance Console software ROM version P971X X suffix C TD500V2 1 e Q851XX XX suffix AA AB TD500V2 2 e QI21XX XX suffix
87. Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Port E COMT Ele HL Code CR LF Baud Rate 9600 bps AT amp FO0E0V1X0510 30512 50 Command Ki i Dial Humber Dial Type Auto Tone ha Password Save Password Comment Initial Cancel 3 Enter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins e After a data link is established choose a desired command from the Main Menu Note Initial button located at the most left bottom of the screen Sends the initialisation command specified in Command item to the modem 21 0 Maintenance Console Guide 3 4 System Administration Remote Access Procedure Starting up the System Administration from a remote location can be done in one of the following ways a DISA Direct Inward System Access Dial Remote FDN after accessing the KX TD500 system using DISA feature b DID Direct Inward Dialling Programme DID feature so that the incoming telephone number is converted to Remote FDN c DIL 1 1 Assign Remote FDN as the destination of a CO line whose Incoming Type is set to DIL d
88. P2 Connexion between the KX TD500 and a Single Line Telephone CAUSE SOLUTION The T R is connected to the D1 D2 Die e T eT R 50 D2 KX TD500 extension Use the correct cord Two inner wires are for T R If a telephone equipped with an A A1 relay is con nected to the KX TD500 set the A AT relay switch of the telephone to OFF Connexion between the KX TD500 and a Single Line Telephone that is polari ty sensitive CAUSE SOLUTION The T is connected to the R KX TD500 extension Reverse the connexions of the T R Troubleshooting 279 5 1 Troubleshooting Connexion between the Central Office and the KX TD500 CAUSE SOLUTION Continued from the CO lines are connected to the T2 T1 Reconnect the CO lines to previous page the TI R1 or T2 R2 of the T2 telephone jack using 2 con e eR ductor wiring e e Can you dial e R2 No out on a CO line CO line KX TD500 CO lines are connected to the T2 R1 T2 sh R2 CO line KX TD500 280 Troubleshooting 5 1 Troubleshooting 5 1 3 Operation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION When using the The HANDSET When the headset is not used set the speakerphone mode with HEADSET selector is set HANDSET HEADSET selector to a
89. PC 9 pin Circuit Type EIA Signal Name Pin No Pin No Signal Name Circuit Type EIA AA FG 1 9 RI CE BA SD TXD 2 gt 2 RXD BB BB RD RXD 3 TXD BA CA RTS 4 7 RTS CA CB CTS 5 HEP 8 CTS CB ce DR DSR 6 4 DTR CD AB SG 7 5 SG AB CF DCD 8 NEP Au 6 DSR CC CD ER DTR 20 1 DCD CF Installation 1 8 1 2 8 Peripheral Equipment Connexion Chart 2 25 pin Connector RS 232C port PROG SMDR on the Basic Shelf RS 232C port on the PC Printer 25 pin Circuit Type EIA Signal Name Pin No Pin No Signal Name Circuit Type EIA AA FG 1 1 FG AA BA SD TXD 2 2 TXD BA BB RD RXD 3 MED GN 3 RXD BB NoConnexion 4 RTS CA CB CTS 5 DE 5 CTS CB DR DSR 6 20 DTR CD AB SG 7 7 SG AB CF DCD 8 6 DSR CC CD ER DTR 20 8 DCD CF 182 Installation 2 9 Auxiliary Connexion for Power Failure Transfer 2 9 Auxiliary Connexion for Power Failure Transfer 2 9 1 Auxiliary Connexion for Power Failure Transfer Power Failure Transfer connects specific Single Line Telephones to selected trunks in the event of system power failure Please refer to Power Failure Transfer of Section 1 4 Fault Recovery Diagnostics in the Features Guide for further information The Auxiliary Connexion Please refer to the illustration below is required to implement this f
90. PC Console DHLC GCOT KX T96181 E ty X TD50170 Single Line Telephone Cordless Phone Telephone Answering System with Facsimile KX T7040 KX T7340 E amp M E amp M LINE KX T96184 Qo 7536 7550 96185 KX T7531 7533 EET KX T7540 KX T7541 OPX LINE SS OPX PWR UNIT KX T96186 ISDN BRI Line Digital Trunk 27 KX T73XX KX T7040 KX T70XX KX T7130 HLC KX T7240 KX T7340 KX T96170 ESS Telephone Answering Single Line less Phone System with Facsimile ISDN PRI Line Telephone Data Terminal Digital Trunk SS TT Line DigitalTrunk ARS KX T7240 KX T70XX KX T73XX KX T7040 KX T7340 El Line Digital Trunk Single Line A z Telephone Answering Telephone Data Terminal Cordless Phone System with Facsimile H us En E Doorphone 1 Doorphone 2 Doorphone3 Paging Speaker Paging Speaker 2 TSW CONF Doorphone 4 Amplifier Digital OHCA Amplifier E Radio 24 System Outline 1 3 System Connexion Diagram Paging Speaker 1 Paging Speaker 2 Amplifier Amplifier O UN
91. Panasonic Digital Super Hybrid System Installation Manual me n KX T D 5 0 0 4 Please read this manual before connecting the Digital Super Hybrid System Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System System Components System Components Table Model Description Shelves KX TD500 Basic Shelf KX TD520 Expansion Shelf Extension KX T96170 HLC Hybrid Line Circuit Card Cards KX T96172 PLC Proprietary Line Circuit Card KX T96174 SLC Single Line Telephone Circuit Card KX T96175 SLC M Single Line Telephone Circuit with Message Waiting KX T96185 Card KX TD50170 OPX Off Premise Extension Card KX TD50172 DHLC Digital Hybrid Line Circuit Card KX TD50175 DLC Digital Proprietary Line Circuit Card ESLC Enlarged Single Line Telephone Circuit with Message Waiting Card Trunk Cards KX T96180 LCOT Loop Start Central Office Trunk Card KX T96181 GCOT Ground Start Central Office Trunk Card KX T96182 DID Direct Inward Dialling Trunk Card KX T96182CE DID MFC Direct Inward Dialling Trunk with MFC Card KX T96182D DID 2W Both way Direct Inward Dialling Trunk Card KX T96183 RCOT Loop Start Central Office Trunk with Polarity Reversal Detection Card KX T96184 E amp M Card KX T96187 T1 Digital Trunk Card KX T96188 E1 Digital Trunk Card KX T96189 PCOT Loop Start Central Office Trunk with Pay Tone Detection Card KX TD50180 ELCOT E
92. RR SMDR SMDR Not Connect 1300 xyy MN Echo back error Troubleshooting 285 5 2 Troubleshooting Guide Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE 39 PT Max 16 digits 1301 xyy MN LPR ROM failure ERR xyy LPR ROM 1302 xyy MN LPR RAM failure ERR xyy LPR RAM 1303 xyy MN Card disconnect ERR xyy DISCNCT 1304 xyyz MN LPR modern failure ERR xyyz MODEM z Error type 1305 Reserved 1306 xyy MN LPR memory checksum error 1307 xyy MN LPR runaway 1308 xyy MN Card start up error ERR xyy CRDERR Reset Notice error 1309 xyy MN Card start up error ERR xyy CRD ERR Sync Ans error 1310 xyy MN Card start up error ERR xyy CRD ERR type error 1311 xyy MN Card start up error ERR xyy CRD ERR _ Download error 1312 xyy MN Card start up error ERR xyy CRD ERR Start error 1313 xyy MN DISA OGM CPU runaway 1314 xyy MN DISA OGM lost ERR xyy OGM LOS 1315 Reserved 1316 xyy MN OPX power down ERR xyy OPXPOW 1317 xyy MN OPX bell power down ERR xyy OPX POW 1318 xyy MN Digital trunk out of sync ERR xyy DTR SYC 1319 xyy MN Digital trunk RAI signal ERR xyy DTR RAI reception 1320 xyy MN Digital trunk AIS signal ERR xyy DTR AIS reception 1321 Reserved 1322 Reserved 1323 xyy MN Digital trunk frame failure ERR DTR FRM 1324 Reserved 1325 Reserved 1326 Reserved
93. T96184 Hard Switch ON o B F gt r Default mm ON ON ON 12 3 m OFF ON ON 1 2 3 ON OFF ON 2 Pulsed E amp M with Answer signal Wink Hard Switch D 3 3 OFF OFF ON 3 Pulsed E amp M without Answer signal Wink 1 2 3 m ON ON OFF 12 3 OFF OFF OFF 1 Continuous E amp M Wink Immediate Reserved 1 Continuous E amp M E Wire Im M Wire C 2 17 If you select Immediate this signal would not appear 1 26 Installation 2 5 Trunk Cards 2 Pulsed E amp M with Answer signal Answer Disconnect E Wire aie E E E M Wire Answer signal If you select this sequence you must select Wink as a start type 3 Pulsed E amp M without Answer signal Answer Disconnect If E Wire M Wire If you select this sequence you must select Wink as a start type Connexion to another KX TD500 system KX T96184 1 2 wire voice path Another KX T96184 To oT Ro oR E E SG SG M1 M1 SB SB 2 4 wire voice path KX T96184 Another KX T96184 T T R R T1 i T1 R1 l R1 E E SG SG M1 M1 SB SB KX T96184 127 Installation 2 5 Trun
94. Table Error Message Description Card Applied RAM error Card RAM is not functioning properly MODEM failure MODEM is not functioning properly RMT ERMT OPX power failure OPX External Power Unit is not functioning OPX properly Bell power failure OPX Bell Power is not functioning properly OPX OGM ROM error OGM controlling ROM on the DISA card is not DISA functioning properly OGM RAM error OGM controlling RAM on the DISA card is not DISA functioning properly OGM Play OGM Recording and Playing back are not DISA failure functioning properly DSP link error Data link between the DSP card and the PBX is El abnormal Frame IC error ISDN Frame IC is not functioning properly PRI23 30 BRI ISDN power ISDN power is not functioning properly BRI failure Card Port Test Port Test Operation Continued from step 5 of Card Port Test Operation General Port Test a Point to Port Test screen is displayed b Specify the port number or select All in the Card Port Test Menu screen and click e If you select All all ports on the selected card will be tested at a time Execute Click After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 235 4 2 Diagnosis Card 101 DLC Port Ho ma M Result OK Error Indication
95. YEL BLU 31 E T No 16 16 BLU YEL 32 R 104 Installation 2 4 Extension Cards Between Clip Terminal and extensions ESLC Conn Pin Cable Colour Clip No Extension Line 42 YEL ORN 33 Not used 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 e Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 Green 1 Red 27 Black Yellow 2 28 White 3 ojja ro o o Joo ro Blue Bridging Clips Installation 105 2 4 Extension Cards 3 DLC Card Between Clip Terminal and the system DLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 No 1 D1 1 ORN BLK 2 1 D2 27 YEL RED 3 1 a D1 No 2 2 YEL BLK 4 1 D2 28 GRN RED 5 1 DI No 3 3 GRN BLK 6 1 D2 29 GRY RED 7 1 DI No 4 4 GRY BLK 8 1 D2 30 WHT RED 9 1 No 5 D1 5 WHT BLK 10 1 i D2 31 ORN RED 11 2 D1 No 6 6 ORN BLK 12 2 D2 32 YEL RED 13 2 DI No 7 7 YEL BLK 14 2 D2 33 GRN RED 15 2 No 8 D1 8 GRN BLK 16 2 Qu D2 34 GRY RED 17
96. a 8 ISDN Basic Interface 2B D b SO EXT flexibility for each line c Power Feeding of EXT mode One card total 18 W max One Line 4 5 W max The maximum power consumption available for each line is 4 5 W however the whole power consumption available for the card 8 lines in total is limited to less than 18 W e g If 2 lines consume 4 5 W each the rest of 6 lines can consume 1 5 W each d Impedance 100 ohms BRI Card KX TD50288CE Operation 1 The LED indicator on the BRI card lights when the system reset BRI card local reset or BRI card fault occurs 2 The DC Alarm LED indicator on the BRI Card lights if Power feeding of EXT mode exceeds the limit described in c in BRI Card KX TD50288CE Functions LED Indication Table for BRI Card KX TD50288CE LED No Item Colour Status Contents D50 DC ALM Red ON DC Alarm OFF Normal D20 Red ON Card Fault OFF Normal When the Ist bit of the DIP Switch SW2 is set to ON LED No Item Colour Status Contents D21 D27 Green Not used D28 Green FLASH Clock Master at External Clock Mode ON Detection of Signal OFF No Detection of Signal e When the Ist bit of the DIP Switch SW2 is set to OFF LED No Item Colour Status Contents D21 Green ON LINEI Data Link established FLASH LINEI Layer Synchronisation established Detection of Signal OFF LINEI No Detection of Signal
97. affic Menu consists of the following six submenus 43 2 Station e 4 3 3 Trunk Group e 4 3 4 Operator e 43 5 UCD Uniform Call Distribution e 4 3 6 OGM 437 AGC If you select Traffic Information in the Utility drop down menu Traffic Measurement screen is displayed The current status of traffic measurement is displayed on the top of this screen There are Start Stop and View buttons which control measurement depending on under the condition of traffic measurement The details of each item are as follows Traffic Measurement Status Now Idling The system is not in the measurement mode at present Now measuring The system is in the measurement mode now Start traffic measurement Start button The traffic measurement begins This button is available only when the Traffic Measurement is idle Interrupt Traffic Measurement Stop button The traffic measurement stops This button is available only when the system is measuring the traffic View Traffic Data e View button Traffic Information screen is displayed Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Traffic Information 254 Utility 4 3 Traffic Information Traffic Measurement screen is displayed 3 Click Start 4 Click Stop 5 Click Title bar The Traffic Measurement begins The Traffic Measurement
98. al Box 1 Doorphone 1 KX T30865 YELLOW RED JES DPH Card KX T96161 4 conductor wiring is required Terminal Box 2 Doorphone 3 KX T30865 YELLOW RED Installation 165 2 7 Other Cards Connexion to Door Openers user supplied Set the door opener paired with the doorphone Door opener 1 Door opener 2 A DPH Card KX T96161 Door opener 3 Door opener 4 door opener 1 m doorphone 1 1 66 Installation 2 7 Other Cards doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 Note e The following extensions are available to unlock the door opener 1 The extensions specified as the destination of the doorphone calls by System Programming 2 Any extension engaged in a doorphone call Installation 1 67 2 7 Other Cards 2 7 5 Caller ID Card KX TD193 This card is installed on the ELCOT card connector 8 pin CID CID is marked
99. al path is abnormal TI path failure Utility 239 4 2 Diagnosis Card Port Test Caller ID Loop Back Test Operation Continued from step 5 of Card Port Test Operation General a Point to Caller ID Loop Back Test in the Card Port Test Menu screen and click Caller ID Loop Back Test screen is displayed b Click Execute e After executing the test the test result is displayed Example When an ELCOT card is installed in the Slot No 102 Caller ID Loop Back Test Result Error Indication Card Port Test Caller ID Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good 240 Utility 4 2 Diagnosis Card Port Test Caller ID Loop Back Test Error Indication Table detection error Error Message Description Card Applied Caller ID card Caller ID card is not installed ELCOT Card Port Test CO Extension Path Test Operation Continued from step 5 of Card Port Test Operation General This test is executed by selecting a trunk card in Card Inform
100. alfunction 2 Input Output trouble CPU card Shelf Check the status of the associated card OK Faulty Enter card test command from the maintenance terminal Replace the faulty LPR card Enter card test command from the maintenance terminal Faulty Replace the CPU card Enter card test command from the maintenance terminal Faulty Replace the Shelf Countermeasures Enter INS In Service command from the maintenance terminal Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery Troubleshooting 299 5 2 Troubleshooting Guide 13 LPR ROM checksum error Error Code Possible cause of the malfunction Countermeasures Note 1301 xyy LPR ROM checksum error x 1 to 3 Shelf number yy 01 to 14 Slot number 1 LPR ROM checksum error Replace the ROM of faulty LPR card End None 300 Troubleshooting 5 2 Troubleshooting Guide 14 LPR RAM failure Error Code 1302 xyy LPR RAM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 LPR RAM failure the malfunction Countermeasures Replace the faulty LPR card End Note None 301 Troubleshooting 5 2 Troubleshooting Guide 15 Card disconnect Error Code Possible cause of the malfunction Countermeasures Note 1303 xyy Card disconnect 1 to 3 Shelf number yy 01 to
101. ammable Signalling Pulse DTMF T1 Digital Trunk Card KX T96187 This card interfaces 1 line and the TDM bus It is available to connect a T1 line to the system per T1 card A 1 line has a capacity of 24 voice conversations E1 Digital Trunk Card KX T96188 This card interfaces 1 E1 line and the TDM bus It is available to connect an E1 line to the system per E1 card An El line has a capacity of 30 voice conversations LCOT with Pay Tone Detection PCOT Card KX T96189 This card is a version of the LCOT card with the capability to detect a pay tone of CO line This is useful to charge management with a pay tone which is sent from CO line Enhanced Loop Start Central Office Trunk ELCOT Card KX TD50180 This card interfaces 8 central office loop start trunks and the TDM bus It provides 8 CO lines to the system per ELCOT card With loop start a line is seized by bridging through a resistance between the tip and ring both wires of the telephone line This card supports Caller ID service or Pay Tone service ISDN Basic Rate Access Interface BRI Card KX TD50288CE This card interfaces ISDN Basic Access line 2B D It is available to connect 8 BRI ISDN lines to the system per BRI ISDN card A BRI ISDN line has capacity of 2 voice conversations ISDN Primary Rate Interface PRI23 Card KX TD50290X This card interfaces ISDN Primary Access line 1 circuit card A PRI ISDN line has capacity of 23 voice conver
102. amples Installation 109 2 4 Extension Cards orange line The line of pin no 26 ORN RED white line The line of pin no 25 WHT BLK black 1 10 Installation 2 4 Extension Cards Working pins for the various telephones or DSS consoles Working Not working Single Line Telephone DSS Console APT without OHCA APT with OHCA KX T7130 only Installation 111 2 4 Extension Cards 2 4 12 Parallel Connexion of the Extensions Parallel Connexion APT Any Single Line Telephone can be connected on a parallel with Analogue Proprietary Telephone as follows To DHLC card Modular or e T Adaptor Panasonic KX J66 USOC RJA2X 4 at 2 conductor wiring cord q 4 conductor wiring cord Single Line Telephone KX T7020 KX T7130 KX T7030 KX T7320 KX T7033 KX T7330 KX T7050 KX T7350 KX T7055 Notes The 6 conductor wiring cord and the Modular T Adaptor KX J36 are required when KX T7130 is used for parallel connexion Notonly a Single Line Telephone but an answering machine a facsimile or a modem personal computer can be connected parallel with certain PTs Please refer to Parallelled Telephone of Section 1 3 System Features in the Features Guide for further information 112 Installation 2 4 Extension Cards Parallel Connexion DPT Any Single Line Telephone can be connected on a parallel with
103. arked ig ODV KX T96193 156 Installation 2 6 Resource Cards 2 6 3 RMT Card KX T96196 nsert this card into a free slot KX T96196 lo LY RMT is marked Installation 1 5 7 2 6 Resource Cards 2 6 4 Card KX TD50197 Insert this card into a free slot KX TD50197 ERMT PUSH ERMT is marked 1 5 8 Installation 2 7 Other Cards 2 7 Other Cards 2 7 1 OHCA Card KX T96136 This card is installed on the HLC connector card or PLC card 5 pin connector 9 pin connector 4 pin OHCA OHCA is marked Connexion to the HLC card KX T96170 1 Insert the connector plug on the OHCA card into the connector jack on the HLC card 2 Install the card into a free slot Please refer to Section 2 4 1 Card KX T96170 9 pin connector plug 4 pin connector plug 5 pin connector OHCA card 5 pin connector jack HLC card Installation 1 5 9 2 7 Other Cards Notes Two extensions are available for the OHCA function with one OHCA card See Page 162 The OHCA function for APT is only provided with the following APT KX T7130 Connexion to the PLC card KX T96172 1 Make sure that the extensions which use OHCA function h
104. art 1313 DISA OGM CPU runaway Runaway of the OGM CPU of the DISA card occurred 1314 DISA OGM lost DISA OGM lost occurs for the following reasons a Power failure or power off for long duration 6 7days b Defective backup battery for DISA card c OGM was not recorded after the installation 1316 OPX power down OPX power down occurs because of power off of external OPX Power Unit or defective OPX card 1317 OPX bell power down OPX bell power down occurs because of power off of external OPX Power Unit or defective OPX card Utility 273 4 5 Error Log Error Log Minor Error Code Error Message Cause 1318 Digital trunk out of sync T1 El PRI23 or PRI30 card physical number XXX lost the synchronisation with the clock time sent from the Central Office 1319 Digital trunk RAI signal T1 El PRI23 or PRI30 card physical number XXX reception received RAI Remote Alarm Indication signal sent from the Central Office 1320 Digital trunk AIS signal T1 El PRI23 or PRI30 card physical number XXX reception received AIS Alarm Indication Signal signal sent from the Central Office 1323 Digital trunk frame failure On booting up of T1 E1 PRI23 or PRI30 card physical number XXX it failed to synchronise with the clock time sent from the Central Office 274 Utility 4 6 Log File 4 6 Log File 4 6 1 Log File Used to make a Log File text format auto
105. asonic z KX TD50300 opi AC CORD mnuuuuuuuuuzan HEADSERT LEAD ace PC CONSOLE 7 n a ee a a n a 85232 38 USB CABLE LINE z CABLE 45 PERSONAL z COMPUTER a PANASONIC DPT or TERMINATION DEVICE 43 Notes The PC Console can be connected to the port 1 or port 9 of a DLC KX TD50172 card or to the port 1 of a DHLC KX TD50170 card as an extension The remaining ports can be used to connect SLTs and DSS Consoles However PTs and KX TVP series VPS ports cannot be connected to these ports Upto 8 PC Consoles can be connected to the KX TD500 System Installation 115 2 5 Trunk Cards 2 5 Trunk Cards 2 5 1 LCOT Card KX T96180 Insert this card into a free slot KxX T96180 1091 LCOT is marked gt Connexion of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the LCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Terminal Board from the Central Office CO Connexion of cable pins Please refer to Section 2 5 16 Cable P
106. ation screen A trunk port and an extension port are tested in pairs a Point to CO Extension Path Test e CO Extension Path Test screen is displayed b Specify a port number of the CO card to be tested c Specify an Extension Card and its port number to be tested d Click Execute e After executing the test the test result is displayed Example in the Card Port Test Menu screen and click When an ELCOT card is installed in the Slot No 102 and an ESLC card is installed in the Slot No 107 Card 102 ELCOT Extension Card 107 ESLC X Result Error Indication Port No Port Utility 241 4 2 Diagnosis Card Port Test CO Extension Path Test Description Item Display Input Value Description CO Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 all Used to specify the port number of the trunk card to be diagnosed Extension Card Card No Type Used to specify the paired extension card in OUS Out of Service status to be diagnosed Options SLC HLC SLC M ESLC DHLC OPX Port No 1 4 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displ
107. ation Table Error Message Description Tone failure PB tone detector is not functioning properly TSW1 failure TSW1 is abnormal TSW2 failure TSW2 is abnormal TSW3 failure TSW3 is abnormal TSW4 failure TSWA is abnormal TSW35 failure TSWS5 is abnormal TSW6 failure TSW6 is abnormal Utility 249 4 2 Diagnosis TSW Test TSW Test Error Indication Table Error Message Description TSW7 failure TSW7 is abnormal TSWS failure TSWS is abnormal TSW9 failure TSW9 is abnormal DPADI failure DPADI is abnormal DPAD2 failure DPAD2 is abnormal DPAD3 failure DPAD3 is abnormal DPAD4 failure DPAD4 is abnormal Conference Trunk 1 failure Conference Trunk 1 is not functioning properly Conference Trunk 2 failure Conference Trunk 2 is not functioning properly Conference Trunk 3 failure Conference Trunk 3 is not functioning properly Conference Trunk 4 failure Conference Trunk 4 is not functioning properly Conference Trunk 5 failure Conference Trunk 5 is not functioning properly Conference Trunk 6 failure Conference Trunk 6 is not functioning properly Conference Trunk 7 failure Conference Trunk 7 is not functioning properly Conference Trunk 8 failure Conference Trunk 8 is not functioning properly 250 Utility 4 2 Diagnosis TSW Test Expansion CONF Card Test Opera
108. ave OHCA cards 2 Insert the connector plug on the OHCA card into the connector jack on the PLC card Install the PLC card to a free slot Please refer to Section 2 4 2 PLC Card KX T96172 5 pin connector plug 9 pin connector OHCA card 5 pin connector jack 9 pin connector jack 4 pin connector jack PLC card Notes Two extensions are available for the OHCA function with one OHCA card See Page 162 The OHCA function for APT is only provided with the following APT KX T7130 1 60 Installation 2 7 Other Cards Wiring Table Conn Pin Cable Colour Clip No Extension OHCA Extension 26 WHT BLU 1 T 1 BLU WHT 2 R 27 WHT ORN 3 No 1 D1 2 ORN WHT 4 D2 28 WHT GRN 5 Pl 3 GRN WHT 6 P2 NOI 29 WHT BRN 7 T 4 BRN WHT 8 R 30 WHT SLT 9 No 2 DI 5 SLI WHT 10 D2 31 RED BLU 11 Pl 6 BLU RED 12 P2 32 RED ORN 13 T 7 ORN RED 14 R 33 RED GRN 15 No 3 D1 8 GRN RED 16 D2 34 RED BRN 17 Pl 9 BRN RED 18 P2 NO2 35 RED SLT 19 T 10 SLT RED 20 R 36 BLK BLU 21 No 4 DI 11 BLU BLK 22 D2 37 BLK ORN 23 Pl 12 ORN BLK 24 P2 38 BLK GRN 25 T 13 GRN BLK 26 R 39 BLK BRN 27 No 5 DI 14 BRN BLK 28 D2 40 BLK SLT 29 Pl 15 SLT BLK 30 P2 NO3 41 YEL BLU 31 T 16 BLU YEL 32 R 42 YEL ORN 33 No 6 D1 17 ORN YEL 34 D2 43 YEL GRN 35 Pl 18 GRN YEL 36 P2 Installation 161 2 7 Other Cards
109. ayed only when Result is NG no good TXXXXX amp EXXXXX Error Message TXXXXX Physical port no of CO EXXXXX Physical port no of Extension Card Port Test CO Extension Path Test Error Indication Table Error Message Description Loop current failure Loop current was not detected Bell detection failure Bell signal was not detected PB Generator failure PB Generator is not functioning properly Hook signal detection failure Hooking signal was not detected Dial pulse failure Dial Pulse signal was not detected Speech path failure CO Extension Speech path CO Extension is abnormal Speech path failure Extension CO Speech path Extension CO is abnormal PB receiver 1 failure PB Receiver 1 is not functioning properly PB receiver 2 failure PB Receiver 2 is not functioning properly PB receiver 3 failure PB Receiver 3 is not functioning properly 242 Utility 4 2 Diagnosis Card Port Test CO Extension Path Test Error Indication Table Error Message Description PB receiver 4 failure PB Receiver 4 is not functioning properly Card Port Test PT Path Test Operation Continued from step 5 of Card Port Test Operation General a Point to LPT Path Test in the Card Port Test Menu screen and click PT Path Test screen is displayed b Specify the port numb
110. be connected each other with connexion cord in advance 3 Diagnostic transfer DT by each port A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in an RCOT of a system is activated RCOT Card KX T96183 Operation The LED indicator on the RCOT card lights when the system reset or RCOT local reset occurs E amp M Card KX T96184 Functions 1 E amp M TIE Line Types Type 5 only 2 Transmission 2 wire or 4 wire voice path Programmable Note Maximum cabling distance of E amp M line cord twisted cable 22 AWG Under 9 6 km 6 miles 3 Transmission levels 2 wire voice path 3 dB transmit receive 4 wire voice path 3dB normal transmit receive Programmable 6 dB 3 dB 0 dB 3 dB 4 Signalling DTMF or Pulse System Outline 43 1 6 Specifications 5 E lead Battery 48 VDC 20 mA to ground max Sensitivity 5 mA or 2000 to ground max min 6 M lead Permitted current 30 mA max Permitted voltage 100 V max E amp M Card KX T96184 Operation 1 The LED indicator on the E amp M card lights when the system reset or E amp M card local reset Occurs T1 Digital Trunk Card KX T96187 Functions T1 interface 1 circuit card T1 is a digital transmission link with a capacity of 1 544 Mbps T1 can carry 24 voice conversations Frame Format D4 ESF Line Coding AMI B8ZS Channel Type LCO GCO
111. bottom of the screen If more than 40 errors have occurred in that time error records already stored in the error log will be overwritten starting with the first 268 Utility 4 5 Error Log 4 5 2 Error Log Screen Displays the Error Log records screen Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Error Log The Error Log drop down menu is displayed TD500 Maintenance Console Error Log Utility 269 4 5 Error Log 3 Click Major Error Log MJ Major screen is displayed 4 Click DETAIL Log Detail screen is displayed 255 There is no detailed data The message There is no detailed data is displayed if there is no Detailed Log information e The following Error Messages have the detailed Log information 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow 270 Utility 4 5 Error Log 4 5 3 Error Message Tables Error Log Major Error Code Error Message Cause 1000 Hard WDT overflow Overflow of the watchdog timer occurs for the following reasons a External circumstances such as induction noise b Hardware is defective 1001 Illegal interrupt The CPR software is terminated by executing illegal instruction 1002 Soft WDT overflow The CPR software is terminated by executing infi
112. bscriber trunks in which one side of the two wire trunk typically the Ring conductor of the Tip and Ring is momentarily grounded to get a dial tone Note There are two types of switched trunks one can typically lease from a local phone company Loop Start and Ground Start You must be careful to order the correct type of trunk from your local phone company and correctly install your telephone system at your end so that they both match Direct Inward Dialling Trunk DID Card KX T96182 This card interfaces 4 central office trunks arranged for Direct Inward Dialling DID and the TDM bus Direct Inward Dialling Trunk with MFC DID MFC Card KX T96182CE This card is a version of the DID card with the capability to accept MFC signalling Both way Direct Inward Dialling Trunk DID 2W Card KX T96182D This card is a version of the DID card with the capability to accept both dial pulse and touch tone signalling This card can be used for both receiving incoming outside calls and making outside calls LCOT with Polarity Reversal Detection RCOT Card KX T96183 This card is a version of the LCOT card with the capability to detect a reversal of CO line polarity This is useful for determining the start and completion of calls E amp M Card KX T96184 This card interfaces E amp M lines 4 circuits card 28 System Outline 1 4 Service Cards Description EM type Type 5 Transmission 2 wire 4 wire Progr
113. ceive TA 1 Transmit TB J lead When BRI lines are used as SO xc NI Nee VEE Ns Be To Terminal Board or Digital Service C m d Unit DSU se 4 conductor Wiring cord 1 3 6 Installation 2 5 Trunk Cards 2 5 13 PRI23 Card KX TD50290X PRI23 is marked 050290 Insert this card into a free slot 01 03 05 07 09 11 or 13 Otherwise this card does not function A maximum of six KX TD50290X cards can be installed in the system Connecting 4 conductor wiring cord to PRI23 card Insert the 8 pin modular RJ 45 plug into a jack on the PRI23 card View of TEL J Rx Rx Tx Tx K 2 5 ack CN1 5 Rx Receive Rx J lead 1 Transmit Tx J lead Used for SO only To Terminal Board or Digital Service Unit DSU lt Use 4 conductor wiring cord Installation 137 2 5 Trunk Cards 2 5 14 PRI30 Card KX TD50290CE Insert this card into a free slot 01 03 05 ij 07 09 11 or 13 Otherwise this xd does not function PUSH E 7 A maximum of six KX TD50290CE cards can be installed in the system PRI30 is marked gt Connecting 4 conductor wiring to PRI30 card Insert the 8 pin modular RJ 45 plug into a jack on the PRI30 card
114. ch the two floor fixing brackets to the basic shelf as shown in the figure below Fasten each bracket with four screws 2 Position the shelf on the floor Check the alignment and the level of the shelf Installation 81 2 2 Installation of Shelf 3 Fix the shelf securely to the floor using screws and flat washers 8 2 Installation 2 3 Factory Installed Card Unit 2 3 Factory Installed Card Unit 2 3 1 CPU This card is already inserted at the factory in the CPU Basic Slot 1 in the Basic Shelf ig F SYTEM CPU CPU is marked Installation 83 2 3 Factory Installed Card Unit 2 3 2 TSW Card This card is already inserted at the factory in the TSW Basic Slot 2 in the Basic shelf i a Is ic d TSW im TSW is marked 2 84 Installation 2 3 Factory Installed Card Unit 2 3 3 Power Unit Power unit is already inserted at the factory in the POWER in the Basic shelf and the Expansion shelf 1 2 Installation 8 5 2 4 Extension Cards 2 4 Extension Cards 241 Card KX T96170 Insert this card into a free slot KX T96170 HLC is marked Connexion of the extension line cord Insert the 50 p
115. converted to a V2 3 compatible file beforehand Please refer to Section 3 7 1 Conversion 2 Start up the TD500V2 3 3 Point to File in the Main Menu and click The File drop down menu is displayed TD500 Maintenance Console File Connection Programming Utility Help Open Close H Save Panasonic Save as Digital Super Hybrid System Upigad ta PER Download trom PER KX TD500 v2 s vem System Data Report Exit File M0712A TD5 BathMode 4 Click System Data Report in the drop down menu Open dialogue box is displayed 222 Maintenance Console Guide 3 8 System Data Report File Name Directories E c td500v2 List Files of Type Drives 05 e ese wnt E 5 Select the file you saved in step 1 and click OK e After Executing is displayed system data is saved as a text file Maintenance Console Guide 223 3 8 System Data Report 224 Maintenance Console Guide Section 4 Utility This section provides the information necessary for testing monitoring and maintaining the system using a Windows machine in interactive mode 225 Utility 4 1 Introduction 4 1 Introduction 4 1 1 Introduction Utility software is designed to diagnose and fix problems and to output Traffic Measurement and Error Log information This section describes the information necessary for testing mon
116. d Size The size of the file Version The ROM version of the file 6 Click Convert Data conversion from Version 2 1 2 2 to 2 3 begins During data conversion the message Converting is displayed at the bottom of the Convert dialog box When data conversion is finished Save As dialog box is displayed 220 Maintenance Console Guide 3 7 System Data Conversion File Name Directories c company product E ce programf E gt company E gt product Save File as Type Drives Data Files td5 4500 BH 7 Enter the desired file name and click The converted file will be saved Notes Less than 8 characters filename length is recommendable Limitation of Windows 3 1 system Specify td5 as the filename extension Otherwise the file will not be identified by the system when uploading If filename extension of the file is not td5 it cannot be specified when uploading the file to PBX Maintenance Console Guide 221 3 8 System Data Report 3 8 System Data Report 3 8 1 System Data Report System data of TD500 can be saved as a text file This is available in the batch processing mode only Operation 1 Download the system data of TD500 and save it as a file Notes e For details about download please refer to Section 3 6 2 Download from PBX to PC e If you are using the TD500V2 1 or V2 2 system system data should be
117. d 101 DLC is displayed 4 Click OK Confirm that the Status button of the target card is changed to OUS Out of Service 5 Click the Card button of the target card e Card Port Test Menu screen is displayed This menu shows the test items for each card that you selected in the Card Information screen The card number and the type of the target card are displayed on the top of this screen Ifthe card you selected is in INS In Service status the message Status Error The card status is not OUS is displayed 232 Utility 4 2 Diagnosis Card Port Test Menu Card 101 DLC Port Test DIME Test Loop Back Test Galler ID Loop Back Test CO Extension Path Test PT Path Test Notes From Card Port Test Menu screen you can select one of the following seven tests Card Test Port Test DTMF G R Test Loop Back Test Caller ID Loop Back Test CO Extension Path Test PT Path Test Test items which apply to the card vary depending on the card type Dim displayed test items are not available for the selected card type Card Port Test Card Test Operation Continued from step 5 of Card Port Test Operation General a Point to Card Test in the Card Port Test Menu screen and click Card Test screen is displayed b Click Execute e After executing the test the test result is displayed Examp
118. d in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated 7 1 PC console at maximum can be connected per card Port 1 only DHLC Card KX TD50170 Operation 1 The LED indicator on the DHLC card lights when the system reset or DHLC local reset occurs DLC Card KX TD50172 Functions 1 DPT DSS console VSP DPT and PC console interface 16 circuits card Maximum loop resistance 40 ohms Power supply 15 V supplied through the data line 2 Interface for OHCA feature with DPTs KX T7235 7436 KX T7536 When a DPT with OHCA feature is connected to a port a DOHCA card should be mounted on the TSW card 3 2 PC consoles at maximum can be connected per card Port 1 and Port 9 only DLC Card KX TD50172 Operation 1 TheLED indicator on the DLC card lights when the system reset or DLC local reset occurs ESLC Card KX TD50175 Functions Enlarged Single Line Telephone Circuit with Message Waiting Lamp card 16 extensions card ForaDPT APT VPS DPT DSS console and SLT 8 extensions or 16 extensions with XDP card Please refer to Section 2 4 13 Extra Device Port XDP Connection for XDP 40 System Outline 1 6 Specifications 1 Standard SLT interface Power supply 30 V with current limitation circuit 4 DTMF receivers and dial pulse detectors 2 Interface for power failure transfer by ports 1 to 8 When a power failure occurs SLT
119. data to be input is collected together before being processed together as a batch data Batch programming can be done by PC alone No connexion with the KX TD500 System is required The KX TD500 System receives a batch transmission upload and has no need to respond to it 212 Maintenance Console Guide 3 5 Operational Mode 3 5 2 Interactive Programming On site Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Local in the drop down menu Local Connect screen is displayed Loc al Connect Port COM1 HL Code CR LF Le ie Baud Rate 19200 bps Password 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins Maintenance Console Guide 21 3 3 5 Operational Mode 3 5 3 Interactive Programming Remote Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Harne Save pad Port com HL C
120. detects a problem Please refer to Section 5 2 2 Troubleshooting via the LED Indicators for further information Depending on the system start up mode RUN and OFF LINE indicators behave as follows Start up Mode LED Status RUN OFF LINE In off line start up mode ON ON Off line mode is established ON Flashing In on line start up mode ON ON On line mode is established ON OFF Installation 191 2 11 Lightning Protectors 2 11 Lightning Protectors 2 11 1 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment A dangerous surge can occur if a telephone line comes in contact with a power line Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment In many countries there are regulations requiring the installation of a lightning protector A lightning strike to a telephone cable which is 10 m 33 feet above ground can be as high as 200 000 volts This system should be installed with lightning protectors In addition grounding connexion to earth ground is very important for the protection of the system Recommended lightning protectors e KX A207 TELESPIKE BLOK MODEL TSB TRIPPE MFG CO SPIKE BLOK MODEL SK6 0 TRIPPE MFG CO Super MAXTM PANAMAX ITW LINK
121. door phone cabling Installation 1 63 2 7 Other Cards Installation of the Doorphone KX T30865 1 Loosen the screw to separate the doorphone into two halves voee Screw 2 Install the base cover to the wall with two screws Two kinds of screws are included Please choose one according to your wall type Please refer to the following hs When the doorphone plate has been fixed to the wall Qa When you wish to install the doorphone directly to the wall 3 Connect the wires from the terminal box to the screws located in the front cover To the terminal box Please refer to the next page 4 Secure both halves together and re install the screw 1 64 Installation 2 7 Other Cards Wiring of the Doorphone user supplied 1 Connect the DPH Card to the terminal box using a 4 conductor modular connector 2 Connect the wires of doorphone 1 to the red and green screws of the terminal box 1 3 Connect the wires of doorphone 2 to the yellow and black screws of the terminal box 1 4 Connect the wires of doorphone 3 to the red and green screws of the terminal box 2 5 Connect the wires of doorphone 4 to the yellow and black screws of the terminal box 2 4 conductorwiring 1s required Termin
122. e 3 Power failure detection A circuit in power unit detects power failures of 5 9 VDC 15 VDC AC Voltage and 3 power alarm signals are sent to CPU card as DC alarm AC alarm and Heat alarm 4 Generation of bell signal 25 Hz 75 Vrms CPU Card Functions 1 Call process and basic shelf main protocol Microprocessor 80386EX Time switch TSW control detection of system clock alarm basic shelf power down and expansion shelf power down alarm watchdog timer overflow 2 System switch interface There are Operation Switch MODE 10 modes 0 to 9 and System Switch SYSTEM 10 modes 0 to 9 on the CPU rotary switch 3 Terminal interface CPU card has two RS 232C terminal interfaces CPU Card Operation 1 Operation Switch MODE and System Switch SYSTEM are set by turning with screwdriver 2 Reset switch is non lock push switch 3 LED for battery alarm lights when voltage of Lithium battery becomes too low less than 2 5V 4 LED for watchdog lights when the software is running away TSW Card Functions 1 Time switch Capability of switching voice is 768ch x 768ch 2 Generation of call progress tones Call progress tones are dial tone busy tone reorder tone and ringback tone 3 Conference circuit TSW card has 3 party x 8 conference s circuits 4 For CO to CO speech amplifier AGC card can be inserted to a free slot of basic or expansion shelf 5 Paging interface TSW card has 2 pre amplifier ci
123. e Waiting Lamp SLTs KX T7310 SLT with FLASH button and Message Waiting Lamp KX T7315 SLT with FLASH button and Message Waiting Lamp 4 System Components System Components Table Model Description Proprietary 7040 DSS Console 32 085 16 PF Equipment vy 77240 055 Console 32 DSS 16 PF KX T7340 DSS Console 32 DSS 16 PF KX T7440 DSS Console 66 DSS KX T7441 DSS Console with ANSWER and RELEASE buttons 48 DSS KX T7540 DSS Console 66 DSS KX T7541 DSS Console with ANSWER and RELEASE buttons 48 DSS KX T7545 Add on Key Module 12 CO for expansion KX T96186 Off Premise Extension OPX Power Unit KX T30865 Doorphone KX T7090 Headset KX A46 Battery Adaptor KX A46D Battery Adaptor with Battery Charger KX TD50300 PC Console Notes CO CO line access button DSS Direct Station Selection button PF Programmable Feature button Some telephones in the previous list are not displayed depending on the destination area The function is available for both the T74 series and the T75 series In this manual the T74 series are used for the INSTRUCTION System Components Precaution Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and television These noise sources can interfere with the performance of the Digital Super Hybrid System This unit should be kept free of dust moisture high temperature m
124. e extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable 8 8 Installation 2 4 Extension Cards 2 4 5 SLC Card KX T96174 Insert this card into a free slot KX T96174 SLC is marked Connexion of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the SLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer Installation 89 2 4 Extension Cards 2 4 4 SLC M Card KX T96175 nsert this card into a free slot 96175 O IS MIN SLC M is marked Connexion of the extension line Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the SLC M card Please refer to Section 2 1 4 Amphenol 57
125. e power supply outlet for computers telexes and other office equipment Otherwise KX TD500 s system operation may be interrupted by the induction noise from such equipment Please use one pair telephone wire for extension connexion of telephone equipment such as Single Line Telephones data terminals answering machines computers Voice Processing Systems etc except Proprietary Telephones KX T7220 KX T7230 KX T7235 KX T7250 etc The Power Switch of the system must be off during wiring After all the wirings are completed turn the Power Switch on Mis wiring may cause the system to operate improperly If an extension does not operate properly disconnect the telephone from the extension line and then connect again or turn off the Power Switch of the system and then on again Use twisted pair cable for CO line connexion CO lines should be installed with lightning protectors For details please refer to Section 2 11 1 Lightning Protectors Installation 55 2 1 Before Installation 2 1 2 Slot Construction Expansion shelf 2 PI FIF F F F F IF F F F F F F F O S S S S S S S S S S 5 15155 1112 3 415 6789 10 11 12 13 14 R Expansion shelf 1 PIFIF F F F IFIF F F F F F F F O S S S S S S S S S S 5 15155 1112 3 415 6789 10 11 12 13 14 R Basic shelf PI FIF F F F F F F F F F F B B O S
126. e soil Installation of the KX A207 1 Secure the protector to a building with the enclosed mounting screws 1 94 Installation 2 11 Lightning Protectors 2 Remove about 1 cm 13 32 inch of insulation from the end of the earth wire Insert the earth wire through the bottom of the protector base and secure it to the earth terminal 3 Remove about 1 5 cm 19 32 inch of insulation from the ends of the external and internal cables then pass the cables through the rubber packing Installation 195 2 11 Lightning Protectors 4 Fold the external and internal cables and connect them to the terminal screws using washers 5 Secure the external and internal cables and the earth wire to the building Then install the arrester and mount the cover on the protector zi 1 96 Installation Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need 197 Maintenance Console Guide 3 1 Installing PC Programming Software 3 1 Installing PC Programming Software 3 1 1 System Requirements Software OS Microsoft Windows 3 1 95 98 Hardware minimum requirements CPU Intel 80486DX 25 MHz or
127. eature Notes The KX TD500 System switches the current connexion to the Auxiliary Connexion automatically when the power supply dies While DC power is provided by the backup batteries when the AC power fails the KX TD500 System does not switch the current connexion to the Auxiliary Connexion Connexion Insert the modular plugs of connexion cords 6 conductor wiring to the modular jacks of Central Office Line cards LCOT GCOT RCOT PCOT ELCOT and Extension cards SLC HLC DHLC ESLC SLC M TsT2Ti RiReRs Tn Tip Rn Ring T Modular plug G Modular Jack 1 r Modular Jack 2 r Modular Jack 3 Central Office Line card Extension card LCOT GCOT RCOT PCOT ELCOT SLC HLC DHLC ESLC SLC M Installation 183 2 9 Auxiliary Connexion for Power Failure Transfer Note PLC and DLC cards Extension card are not available for Power Failure Transfer Connexion of Central Office Line and Extensions 50 pin Connector NVAO NVAO Modular Jack 1 NVAO NVAO Modular Jack 2 NVAO NVAO Modular Jack 3 Central Office Line cards 50 pin Connector 26 1 27 2 28 3 29 4 30 5 31 6 32 7 33 Extension cards
128. econds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Utility 257 4 3 Traffic Information 4 3 5 Trunk Group Displays information on call activities of trunk lines on a trunk group basis all trunk groups Traffic Information Trunk Group Start Time Date Incoming Calls Answer Calls answered Outgoing Calls Busy Calls Complete Calls completed COS z zz z0AT EEA Date TrunkGroup 01 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 Incoming Calls 0 0 0 0 0 0 Answer Calls 0 0 0 0 0 0 answered 0 0 0 0 0 0 Outgoing Calls 1 2 1 2 2 2 Busy Calls 0 0 0 0 0 0 Complete Calls 1 2 1 2 2 2 Close Help Description Item Description Group No 1 48 Specifies a desired trunk group All Specifies all trunk groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by t
129. ee eee eee eene esee sees etta asse 83 2 9 1 CPU Cards edd oe OE E OE DP P dere 83 2 3 2 TSW Gard a crt e eter ettet e eee Lee LE DR 84 2 3 3 Powet Ubi etre ree rtr Ec Tee deside cta ee Cie Ch Paced ede CEPR ERR ne Rage 85 2 4 Extension Cards eee stessa netos etna sta setas tasses esos etes sense tasa tuae 86 2454 HEC Card KX T901 70 rei er OR eI SERERE 86 DAZ PLC Card KX 196 172 a tL etu inte eR 88 2 4 3 SLE Card IGX T1961 74b ntn dta i e ebrii erc beetle desde cavete Pens 89 2 443 SCCM Card KX T9061 75 ee REG RE UE GERE YARN E Une 90 2 45 OPX Card KX T96185 iiiciiuniien iii eiie pier i etta dee esed ert eite inre edant 91 2 4 6 DHLC Card KX TD50170 94 2 47 DLE Card KX TD50172 eerie edt ie ete teen eo labs aces eed ee sio te eae reel 95 248 ESEC Card KX TD50175 nune nude re teorie en Ete teres 96 8 Table of Contents 2 4 9 Maximum cabling distance of the extension line cord twisted cable 97 2 4 10 Extension Connexion of KX A204 Cable KX A205 Clip Terminal 98 2 4 11 Cable Pin Numbers for Extension Lines eeeessseeeeee ini nennen enne 99 2 4 12 Parallel Connexion of the 1 1 eene ener nen 112 2 4 43 Extra Device Port XDP Conne
130. el affixed to the bottom of the unit You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identification in the event of theft MODEL No SERIAL No 6 Precaution Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System KX TD500 It provides instructions for installing the hardware system maintenance The Structure of This Manual This manual contains the following sections Section 1 System Outline Provides general information on the system including system capacity and specifications Section 2 Installation Contains the basic system installation and wiring instructions as well as how to install the optional cards and units including environmental requirements Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console software and the basic information you need Section 4 Utility Describes the information necessary for testing monitoring and maintaining the KX TD500 System using the Maintenance Console software for a PC Section 5 Troubleshooting Provides information for system and telephone troubleshooting About the Other Manuals Along with this Installation Manual the following manuals are available Features Guide Describes every basic optional and programmable features of
131. er to be tested or select All e f you select All all ports on the selected card will be tested at a time Click Execute e After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 107 Card 107 DLC Port Ho M Result Error Indication Card Port Test PT Path Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK The results of diagnosis NG Utility 243 4 2 Diagnosis Card Port Test PT Path Test Description Item Display Input Value Description Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test PT Path Test Error Indication Table Error Message Description Card Applied PT Link failure Communication link between the target card and PLC HLC PT is abnormal DLC DHLC PT Normal Path PT Normal Path is not functioning properly PLC HLC failure DLC DHLC PT OHCA Path PT OHCA Path is not functioning properly PLC HLC failure DLC DHLC Not Available The PT connected to the specified port is no
132. es Cable Pin Numbers to be connected to Central Office Line for LCOT GCOT RCOT ELCOT card Conn Pin Cable Colour Clip No CO Line 26 WHT BLU 1 T _ 1 1 BLU WHT 2 R 27 WHT ORN 3 T 7 No 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 T No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 T No 6 6 BLU RED 12 R 32 RED ORN 13 T E No 7 7 ORN RED 14 R 33 RED GRN 15 c T No 8 8 GRN RED 16 R 34 RED BRN 17 Not used 9 BRN RED 18 35 RED SLT 19 10 SLTI RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 Installation 141 2 5 Trunk Cards Cable Pin Numbers to be connected to Central Office Line for LCOT GCOT RCOT ELCOT card Conn Pin Cable Colour Clip No CO Line 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Central Office Line Wiring 50 Pin Connector Block Terminal 26 1 E CO Line 1 A 1 27
133. et occurs AGC Card KX T96193 Functions Automatic Gain Control card 1 4 CO to CO speech paths with AGC amplifier and Echo Suppressor A CO to CO speech path consists of up path and down path up path is from call originate CO to call answer CO and AGC amplifier is inserted and speech end detector is connected The Maximum amplification of AGC is 10 dB The Echo Suppressor is inserted in a CO to CO speech path 2 4 DTMF receivers DTMF transceiver is used as repeater So AGC card microprocessor controls DTMF repeater 3 8 Speech End Detectors Speech end detector of AGC is quite the same as that of the DISA card AGC Card KX T96193 Operation The LED indicator on the AGC card lights when the system reset or AGC local reset occurs RMT Card KX T96196 Functions Remote Circuit card Modem 300 1200 bps for remote administration RMT Card KX T96196 Operation The LED indicator on the RMT card lights when the system reset or RMT local reset occurs ERMT Card KX TD50197 Functions 1 Modem V 34 MODEM for remote administration ERMT Card KX TD50197 Operation 1 The LED indicator on the ERMT card lights when the system reset or ERMT local reset occurs OHCA Card KX T96136 Functions OHCA Off Hook Call Announcement card This card is mounted on HLC card KX T96170 or PLC card KX T96172 This card includes 2 OHCA circuits Allows an extension user to intrude through the speaker into another extension that
134. ext since any step assumes that proper results were obtained on all previous tests 282 Troubleshooting 5 2 Troubleshooting Guide 5 2 2 Troubleshooting via the LED Indicators When the system detects a problem the alarm LED indicator located on the top shelf will turn red If the detected trouble is generated by a card the alarm LED indicator on the card will light up Refer to the figure and the table below When the trouble is cleared the alarm LED indicator located on the top shelf goes off automatically LED Indicators on the Top Shelf LED indicators on the CPU card lt gt Ole RUN OFFLINE ALARM L 1 co L 1 Location of LED indicators on card Alarm LED on the Top LED on the Card Possible contents Error Code Shelf ON CPU 1 Calendar 1110 1111 ON CPU lt 2 gt Backup Battery 1112 Link 1300 1306 1307 1308 1309 1311 1312 Card Type 1310 ON ROM 1301 RAM 1302 ON MODEM 1304 Clock 1100 DC Power Supply 1101 1102 1103 AC Power Supply 1200 1201 1202 None Heat 1104 1105 1106 Fan 1107 1108 1109 SMDR Communication 1203 Card not installed 1303 Troubleshooting 283 5 2 Troubleshooting Guide Alarm LED on Is it possible to read out the Error Log records Yes No Check the status of the following OHCA TSW CONF TSW LPR SMDR Not Fault Is Error Log record printed 2 out Yes
135. he extensions answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Busy Calls The number of outgoing calls encountered busy situation Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 258 Utility 4 3 Traffic Information 4 3 4 Operator Displays information on call activities of operators on a tenant basis all tenants Traffic Information Start Time Date Incoming Calls Answer Calls answered Outgoing Calls Complete Calls completed Handle Calls Date Operator 1 Incoming Calls 0 1 1 0 0 0 Answer Calls 9 1 1 0 0 0 answered 0 100 100 0 9 9 Outgoing Calls 0 1 3 1 2 0 Complete Calls 0 1 1 1 2 0 completed 0 100 33 100 100 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 0 0 0 0 0 0 0 0 9 0 9 0 0 0 0 0 0 0 0 0 9 0 9 9 0 0 0 0 0 0 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 0
136. ich is located on the back side of the top cover This operation is required for ventilation of the cooling fan in the expansion shelf 2 Remove the plastic cover on the back cover of the Expansion Shelf 2 This operation is required for ventilation of the cooling fan in the expansion shelf Note e Do not remove the plastic cover of the Expansion Shelf 1 Note Remove these parts before stacking the Expansion Shelf 1 and 2 Installation 7 5 2 2 Installation of Shelf Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf 2 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down 1 Top cover 7 6 Installation 2 2 Installation of Shelf Cable Connexions LED Cable Flat Cable 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 2 Plug the flat cable on the expansion shelf 2 into the flat cable connector on the basic shelf Flat cable connector Installation 77 2 2 Installation of Shelf Cable Connexions lt Power Supply Cable 1 Plug the power supply cable on the Expansion Shelf 2 into the power supply cable connector AC OUT 3 Power supply cable Top cover Expansion shelf 2 Expansion shelf 1
137. igned to provide access to all of the features available on a physical Panasonic KX TD desktop telephone in a familiar user friendly Microsoft Windows based application The application s PC based nature enables you to utilise the resources and graphical capabilities of your PC providing a range of telephone features that improve and enhance your call handling efficiency System Outline 15 1 2 System Construction 1 2 System Construction 1 2 1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines including Extensions and CO lines Basic Shelf A Basic Shelf is always required It contains its own power supply and 14 mounting spaces called Slots The CPU card is installed in the Basic Slot 1 BS1 and the TSW card is installed in the Basic Slot 2 BS2 at the factory The remaining 12 slots provide mounting space for various cards that can be used Any optional service card can be mounted in any one of these 12 slots So these slots are called Free Slot Construction of Basic Shelf N FIF F FIF F F F BIB S S S S S S S S S S S S S S 2 3 4 5 6 7 8 9 10 11 12 1 2 mgo 16 System Outline 1 2 System Construction 1 2 2 System Expansion Building Block System The KX TD500 system can consist of one two or three shel
138. ilure Repeater is not functioning properly AGC Card Port Test DTMF G R Test Operation Continued from step 5 of Card Port Test Operation General a Point to G R Test in the Card Port Test Menu screen and click DTMF GR Test screen is displayed b Click Execute e After executing the test the test result is displayed Example When a BRI card is installed in the Slot No 104 DTMF G R Test Card 104 BRI Result OK Error Indication Note e When executing the T1 E1 card test set the DIP Switch on the T1 E1 card to TEST position Utility 237 4 2 Diagnosis Card Port Test DTMF G R Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test DTMF G R Test Error Indication Table Error Message Description Card Applied PB Generator XX PB Generator is not functioning properly BRI failure XX PB Generator No PRI23 30 T1 DID MFC PB Receiver XX PB Receiver is not functioning properly failure XX PB Receiver No DID MFC DSP1 failure
139. in Numbers for CO Lines Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 1 16 Installation 2 5 Trunk Cards 2 5 2 GCOT Card KX T96181 Insert this card into a free slot KX T96181 1099 is marked Connexion of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the GCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Terminal Board from the Central Office CO Connexion of cable pins Please refer to Section 2 5 16 Cable Pin Numbers for CO Lines Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer Installation 117 2 5 Trunk Cards 2 5 3 DID Card KX T96182 Insert this card into a free slot KX T96182 o DID is marked gt Connexion of the Central Office Line Insert the modular plug of the telephone line cord 2 conductor wiring into the modular jack on the DID card A A wire B B wire View of TEL Jack CO S d DID Port No 1 DID Port
140. in connector plug of the extension line cord into the 50 pin connector jack on card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable 8 6 Installation 2 4 Extension Cards Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer Installation 87 2 4 Extension Cards 2 4 2 PLC Card KX T96172 Insert this card into a free slot KX T96172 PLC is marked Connexion of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the PLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of th
141. in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click Port Status Port Status screen is displayed Basic Shelf EN 1339 3 07 5gu130430 332 M Pd n o gd Y b b b b b om o 179 7 o X o od 733 Peoeeeeeo Ow FH HHH HH Ha 3 1 3 1 9 j 1 3 1 1 1259 00 28 3 0 0 0 0329209905 13 3953303533133 3 110 x 9 9 X d3H5335 3 Fe So SOS OS OHH HHH HH Hja Description Port Status Specifies the operating status of the port Indication Description I INS The port is In Service O OUS The port is Out of Service F FAULT The port is defective B Busy out The trunk port is busied out Note The status of the port is displayed up to the maximum port numbers of each card Utility 267 4 5 Error Log 4 5 Error Log 4 5 1 Error Log The system automatically generates an error record when it detects hardware or software error Depending on the severity the record is stored in one of the following two tables in the Error Log Error Log Major Up to 40 major error records are stored in this table Error Log Minor Up to 40 minor error records are stored in this table The error tables are organised by time of occurrence The newest error appears on the
142. inal and CO Lines Conn Pin Cable Colour Clip No CO Line 26 WHT BLU 1 _ T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T _ 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R C continuous 146 Installation 2 5 Trunk Cards Between Clip Terminal and CO Lines Conn Pin Cable Colour Clip No CO Line 31 RED BLU 11 _ T x No 6 6 BLU RED 12 R 32 RED ORN 13 N T _ No 7 7 ORN RED 14 R 33 RED GRN 15 7 T f No 8 8 GRN RED 16 R 34 RED BRN 17 Not used 9 BRN RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 Installation 147 2 5 Trunk Cards Between Clip Terminal and CO Lines Conn Pin Cable Colour Clip No CO Line 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 S
143. ine Telephone Circuit with Message Waiting card 1 Same as SLC card 2 Same as SLC card 3 Same as SLC card 4 SLT with Message Waiting Lamp interface Power supply to Message Waiting Lamp 80 VDC when 1mA SLC M Card KX T96175 Operation Same as SLC card OPX Card KX T96185 Functions Off Premise Extension 4 OPX Lines card OPX Power Unit is necessary OPX Power Unit should be connected with OPX card and Single Line Telephones for OPX should be connected with OPX card System Outline 39 1 6 Specifications DHLC Card KX TD50170 Functions 1 Standard SLT interface Power supply 30 V with current limitation circuit 2 DTMF receivers dial pulse detector 2 Interface for APT DPT DSS VPS DPT and PC console The interface for the APT DPT DSS VPS DPT and PC console is similar to the DLC card 3 Interface for OHCA feature with APT KX T7130 The OHCA feature with APT KX T7130 is available without any optional cards 4 Interface for OHCA feature with DPTs KX T7235 KX T7436 KX T7536 The interface for OHCA feature with DPTs KX T7235 KX T7436 KX T7536 is similar to the DLC card 5 Interface for power failure transfer by each port when using SLT When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and LCOT GCOT ELCOT modular should be connected to each other in advance 6 Interface for diagnostic transfer by each port Diagnostic relay is place
144. ine cord twisted cable into the 50 pin connector jack on the RCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Terminal Board from the Central Office CO Connexion of cable pins Please refer to Section 2 5 16 Cable Pin Numbers for CO Lines Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 124 Installation 2 5 Trunk Cards 2 5 7 E amp M Card KX T96184 KX T96184 Insert this card into a free slot WA Connexion of the amp Line cord twisted cable Connect the ground wire to the ground wire connector GND Insert the 50 pin connector plug of the E amp M Line cord twisted cable into the 50 pin connector jack on the E amp M card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Terminal Board from the E amp M Line Connexion of cable pins Please refer to Section 2 5 18 Cable Pin Numbers for E amp M Lines Installation 1 25 2 5 Trunk Cards Hardware Setting You can choose one of the following E amp M sequences using the Hard Switch on the KX T96184 KX
145. inre nri 141 2 5 17 E amp M Line Connexion of KX A204 Cable KX A205 Clip Terminal 149 2 5 18 Cable Pin Numbers for E amp M Lines 150 2 6 m 155 2 6 1 DISA Card KX T96191 iini eet en C dete nue tuto Pene n Petar Pede 155 20 2 AGGC Card KX T96 193 iere tee ate es e Sas RE eese 156 2 6 3 RMT Card KX T96196 ied istoc eet inti teet ee e eee e 157 2 64 Card KX TD50197 ooo ee e E E E E E O EAE EA aai 158 2 7 Other Catds 159 2 7 1 OHCA Card 96136 159 2 2 IPH Card KX T96161 outer terere cette certe aeree ein eaa 163 2 7 3 Caller ID Card KX TD193 AAA 168 27 4 TSW Conference Expansion Card KX TD50104 170 2 7 5 DOHCA Card KX TD501095 itte eene eter tee eite 171 2 7 6 Pay Tone Card KX TD50189 cainin a n e N aa 173 2 8 Peripheral Eguipment sessen irnn aeae EAEEREN EREA 174 2 8 1 Battery Adaptor 6 174 2 8 2 External Pager Paging Equipment esee nennen 177 2 8 3 Music Source External Internal 178 2 8 4 Personal Compu
146. itoring and maintaining the system using Windows machine in interactive format The modular self testing capabilities of the system allow most maintenance to be reduced to simple procedures Only one administration device can perform system administration at the same time 226 Utility 4 1 Introduction 4 1 2 Structure of Utility Programme Utility Diagnosis Test Traffic Information TSW Test System Status System Status Card Status Port Status Error Log M Loe Fil Minor Capture On Capture Off View Log File Utility drop down menu screen TA 500 Maintenance File Connection Programming Mh Diagnosis Traffic Information System Status Error Log Log File interactive Mode OnLine Utility 227 4 2 Diagnosis 4 2 Diagnosis 4 2 1 Diagnosis System Diagnosis programme is used to test the system hardware and pinpoint the problems caused by hardware defects System Diagnosis programme is classified into the following three types e 42 2 Card Port Test On line Off line diagnosis 42 3 CPU Test Off line diagnosis 42 4 TSW Test Off line diagnosis Diagnosis Card Information screen an example of Off line diagnosis Diagnosis Card Information TOS oe RE TOT SOUS E XD
147. k Cards Connexion to E amp M Central Office KX T96184 E amp M Central Office A ie 48V lt m E gt 48 SG GROUND GROUND KX T96184 E amp M Central Office Voice Voice Transmit S amp Receive Voice T1 Voice Receive 7 3 R1 amp Transmit 48V E oo 2 gt 48 SG GROUND GROUND 128 Installation 2 5 Trunk Cards 2 5 8 Digital Trunk Card KX T96187 Short Jumper Setting Before installing the T1 digital trunk card into the KX TD500 system make sure that the position of the short jumper SWS is set to the TD500 side Otherwise the digital trunk card will not work with the KX TD500 system Jumper Position Explanation T336 Mode for KX T336 TD500 Mode for KX TD500 default P KX T96187 Oo c e Q2 Co o Make sure that the jumper switch is connected as above Installation 1 29 2 5 Trunk Cards Insert this card into a free slot 1 5 or 9 Otherwise this card will not function One T1 Digital Trunk card occupies two slots If you assign a Digital Trunk to FSO1 FS02 is not available for other cards A maximum of eight KX T96187 cards can be installed in the system l KX T96187 T 1 is marked
148. ke up UCD Requested OGM access Access The succeeded times of the OGM resource DISA Wake up UCD Succeeded OGM access completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Utility 261 4 3 Traffic Information 4 3 7 AGC Displays information on operating conditions of AGC resource in the system Traffic Information 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 12 00PM 1 00PM 2 00PM 3 00PM 4 00PM 5 00PM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 0 Description Item Description Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access The requested times of the AGC resource access Requested Access The succeeded times of the AGC resource access Succeeded completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 262 Utility 4 4 System Status 4 4 System Status 4 4 System Status System Status menu
149. le When a DLC card is installed in the Slot No 101 Utility 233 4 2 Diagnosis Card 101 DLC Result OK Error Indication Notes After executing or cancelling the Card Test go back to Diagnosis Card Information screen by pressing Close button and change the card status from OUS Out of Service to INS In Service Executing the DISA card test erases the pre recorded OGM and a beep tone will be recorded automatically instead of the OGM When executing the T1 E1 card test set the DIP Switch on the T1 E1 card to TEST position Card Port Test Card Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test Card Test Error Indication Table Error Message Description Card Applied Card link error Data link between the selected card and the PBX 1s abnormal Card type error Card assignment does not match the card type installed to the free slot ROM error Card ROM is not functioning properly 234 Utility 4 2 Diagnosis Card Port Test Card Test Error Indication
150. lied through speech path and with current limitation circuit Power supply 2 15 V supplied through the data line Note e DSS Consoles KX T7440 T7540 and KX T7441 T7541 can be connected to this card In this case however ANSWER and RELEASE buttons on the KX T7441 T7541 do not function 2 Interface for OHCA feature with APT KX T7130 When an APT with OHCA feature is connected to a port an OHCA piggyback card KX T96136 should be mounted on its interface circuit 38 System Outline 1 6 Specifications PLC Card KX T96172 Operation The LED indicator on the PLC card lights when the system reset or PLC local reset occurs SLC Card KX T96174 Functions Single Line Telephone Circuit card 1 Standard SLT interface Maximum loop resistance 600 ohms including SLT Power supply 30 V with current limitation circuit 2 DTMF receivers dial pulse detector 2 Power Failure Transfer PFT by each port When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and ELCOT LCOT GCOT modular should be connected to each other in advance 3 Diagnostic transfer DT by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated SLC Card KX T96174 Operation The LED indicator on the SLC card lights when system reset or SLC local resets occurs SLC M Card KX T96175 Functions Single L
151. lug of the extension line cord into the 50 pin connector jack on ESLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 96 Installation 2 4 Extension Cards 2 4 5 Maximum cabling distance of the extension line cord twisted cable 26 AWG Under 140 m 460 feet 24 AWG Under 229 m 750 feet 22 AWG Under 360 m 1180 feet DSS Console 26 AWG Under 140 m 460 feet 24 AWG Under 229 m 750 feet 22 AWG Under 360 m 1180 feet Proprietary Telephone DPT or APT m 26 AWG Under 698 m 2290 feet 24 AWG Under 1128 m 3700 feet 22 AWG Under 1798 m 5900 feet 1 1 1 1 1 1 J 1 re Single Line Telephone SLT Terminal gt DSS Console Proprietary Telephone SLT DPT APT HLC KX T96170 v v v PLC KX T96172 v v SLC
152. m CO Extension Path Test PCOT RCOT Loop Current GCOT ELCOT Bell Paired Extension SLC HLC SLC M ESLC DHLC OPX Dial Pulse Path CO EXT Path EXT CO PBR 1 EXT PBR 2 EXT PBR 3 EXT PBR 4 EXT PBG CO PT Path Test PLC HLC DLC DHI Path Voice Path OHCA Hook Before executing the Card Port Test This test is required in the following cases a When new devices are installed b When the device combination is changed When the system detects an alarm or an error message in the error log d When the device status becomes Fault e When a number of extension phones don t function properly This test is available in on line off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details about on line and off line e The target card should be set to OUS Out of Service status beforehand Card Port Test Operation General 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Diagnosis in the drop down menu Diagnosis Card Information an example of on line diagnosis screen is displayed Utility 231 4 2 Diagnosis Diagnosis Card Information m S DTE Click HNS Status button of the target card Example When a DLC card is installed in the Slot No 1 of the Basic Shelf The message Change the status of car
153. matically Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Log File Log File menu is displayed TD500 Maintenance Console 3 Click Capture On Log File screen is displayed You can select the Log File type Error Log or Traffic e The system will save Error Log or Traffic data depending on your selection Utility 275 4 6 Log File 4 Click Capture off The system creates a Log File 276 Utility Section 5 Troubleshooting This section provides information for system and telephone troubleshooting Troubleshooting 277 5 1 Troubleshooting 5 1 Troubleshooting 5 1 1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate Bad printed circuit board Extension Card Bad connexion between the system and extension A telephone with an A Al relay is connected Bad extension Exchange printed circuit board for another printed circuit board Take the extension and plug it into the same extension port using a short telephone cord If the telephone does not work the connexion between the system and the extension must be repaired Use a 2 wire cord Set A AT relay switch of the telephone to the OUT or OFF position Take the extension and plug it into another extension port that is working If the telephone does not w
154. mple ad TD500 Maintenance Console File Connection Utility Help Interactive Mode 1 Configuration 2System 3 Group 3 1 Trunk Group 4 Line 3 2 Extension Group 5 Features 3 3 Paging Group amp Toll Restriction 3 4 DIL1 N Group TARS 3 5 OGM Group amp Private Network 9 DDI DID 10 Maintenance Interactive Mode Maintenance Console Guide 205 3 3 Basic Operation 3 3 2 Setup Dialogue Setup dialogue buttons are arranged in the lower side of each programming screen These buttons are used for saving or cancelling the data change you have made Example 4 1 Trunk Line Be Card No 03 ELCOT PortHo 1 _ Incoming Type Dial Type GroupHo 1 0001 DTMF 80 Destination subscriber Max 16 Digits oy por J mam p Coo r BBUDIDATIE Digit to receive DBUBID r Collect Call Digits to delete 0 Enable C Disable Humber to be added 4 H Mar Digits OC Answer Wait Timer Wink Signal Timeout Signal Type Hone 1024 ms ig C Immediate G Wink TIE Line Signal em Ti woms z Disable 3M me si Sensitivity IH Enable IN Detection Detection Time Sensitivity OUT Disable E id First Ring Delay Timer Reverse Signal Detection WE tu CO anuig oluda 0s C Enable Disable Sendi
155. n Error Code 1100 TSW clock down Possible cause of 1 TSW card connexion error the malfunction 2 TSW card clock link failure Countermeasures After confirming the TSW card con nexion press the RESET button Is the trouble registered in the Error Log No Is an Extension CO call possible Yes Replace the TSW card TU Replace the Shelf TNI End Yes No change in condition Note If the TSW clock malfunction occurs 1 Calling becomes impossible 2 Power Failure Transfer will be activated Troubleshooting 289 5 2 Troubleshooting Guide 3 Basic shelf DC power down Error Code 1101 Basic shelf DC power down Possible cause of 1 AC power cord is unplugged the malfunction PowerTail r 3 Power Switch is turned off 4 Malfunction in the Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf Conter Measures Did the above item 1 2 or 3 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery 290 Troubleshooting 5 2 Troubleshooting Guide 4 Expansion shelf DC power down Error Code 1102 Expansion Shelf 1 D
156. n APT nothing is to the HEADSET the HANDSET position audible position When using the speakerphone monitor mode with a DPT nothing is audible The HEADSET mode is selected by Station Programming Handset Headset Selection When the headset is not used select the HANDSET mode by Station Programming The unit does not ring The Ringer Volume Set to HIGH or LOW Selector is set to OFF During a power failure ADPT or APT is Disconnect the DPT or APT and extensions assigned for power failure operation do not operate connected to the extension port The dialling mode tone or pulse is improper connect an SLT Set the Tone Pulse switch to the other position Originating an outside call Call Transfer or Conference cannot be performed The corresponding CO button does not exist on the PT Programme the CO button Please refer to Flexible CO key Assignment in Section 4 3 Extension Line of the Programming Guide Troubleshooting 281 5 2 Troubleshooting Guide 5 2 Troubleshooting Guide 5 2 1 Troubleshooting Guide This subsection uses system troubleshooting flow charts to guide the service personnel in efficient and systematic testing and fault location The system troubleshooting flow charts provide service personnel with a step by step sequence to use for system evaluation Isolated steps in a flow chart should never be used out of cont
157. nated from DC DC converter in DID MFC card Signalling MFC R2 b Outgoing Seizea line by bridging through a resistance between tip and ring Signalling MFC R2 DID MFC Card KX T96182CE Operation The LED indicator on the DID MFC card lights when the system reset or DID MFC local reset occurs DID 2W Card KX T96182D Functions Both way Direct Inward Dialling Trunk card Wink start immediate start DID interface 4 circuits card a Incoming 45 V used in circuit is originated from DC DC converter in DID 2W card Signalling Pulse DTMF b Outgoing 42 System Outline 1 6 Specifications e Seize a line by bridging through a resistance between tip and ring Signalling Pulse DTMF DID 2W Card KX T96182D Operation The LED indicator on the DID 2W card lights when the system reset or DID 2W local reset Occurs RCOT Card KX T96183 Functions Loop Start Central Office Trunk with Polarity Reversal Detection card 8 CO Lines card 1 Loop start CO interface CPC detection 1 DTMF driver With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line Polarity reversal detection 2 Power failure transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to RCOT PFT modular When power failure occurs CO Tip ring leads are directly connected to SLT Tip Ring leads but RCOT PFT modular and SLT PFT modular should
158. nce Trunk 6 is defective Conference Trunk 64 failure Expansion Conference Trunk 64 is defective TSW Test Digital OHCA Card Test Operation Continued from step 4 of TSW Test Operation General a Point to Digital OHCA Card Test in the TSW Test Menu screen and click Digital OHCA Card Test screen is displayed b Click Execute e After executing the test the Test Result is displayed Digital OHCA Card Test Result OK Error Indication 252 Utility 4 2 Diagnosis TSW Test Digital OHCA Card Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TSW Test Digital OHCA Card Test Error Indication Table Error Message Description Not Installed Digital OHCA Card is not installed OHCA 1 failure Digital OHCA Card TSW 1 is defective OHCA 2 failure Digital OHCA Card TSW 2 is defective OHCA 3 failure Digital OHCA Card TSW 3 is defective OHCA 4 failure Digital OHCA Card TSW 4 is defective Utility 253 4 3 Traffic Information 4 3 4 3 1 Traffic Information Traffic Information You can display the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX TD500 System Tr
159. nformation screen is displayed Diagnosis Card Information Basic Shelf Expansion Shelf1 Expansion Shelf2 Slot Ho Card Status Card Status Card Status SREY 1 DISA OUS 1 2 ELCOT DUS 2 2 3 3 3 4 BRI OUS 4 4 5 E1 OUS 5 E amp M ous 5 6 6 6 7 7 7 8 DHLC DIS 8 8 9 PRI30 ous 3 E1 OUS 39 10 10 10 11 DPH OUS 11 11 12 ESLC 005 12 12 13 CPU 13 13 14 TSW 14 14 ERMT ous wee 4 Click CPU CPU Test screen is displayed 5 Click Execute e After executing the test the CPU Test Result is displayed 4 2 Diagnosis Result OK Error Indication CPU Test Description Item Display Input Value CPU Test Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good CPU Test Error Indication Table Error Message Description Calendar IC failure Calendar IC is not functioning properly 246 4 2 Diagnosis 4 2 4 TSW Test Off line diagnosis TSW Test is classified into the following three types TSW Test e Extension CONF Card Test Digital OHCA Card Test TSW Test should be done in off line mode Functions to be verified Classification Card Name Test Item TSW Test TSW Tone Detection TSW DPAD CONF Expansion CONF Card Detecti
160. ng Caller ID 41 Trunk Line b c d e a Click here to display the drop down list box containing all titles of programming screen You can select a desired setup screen directly b Click here to close the current setup screen after saving the data change C Click here to save the data change without closing the current setup screen d Click here to close the current setup screen without saving the data change e Click here to get instructions for using the application 206 Maintenance Console Guide 3 3 Basic Operation 3 3 3 Files Opening and saving files can be done using common dialogue boxes of Windows system Example Open dialogue box In Windows 3 1 or later File Name Directories E c td500v2 List Files of Type Drives 105 S ese wnt s Note If you are saving a file for the first time you see the Save As dialogue box Maintenance Console Guide 207 3 4 System Administration 3 4 System Administration 3 4 1 System Administration You can execute System Administration either at On site Local Administration or from a Remote Location Remote Administration System Administration can be categorised as follows System Programming Please refer to Programming Guide Maintenance Please refer to Section 4 Utility e Backup Please refer to Section 3 6 1 Backup With System
161. nge the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 E1 PRI23 or PRI30 card with a new Execute Loop Back Test External between KX TD500 and CSU OK NG Check the CSU If not good replace it with a new one OK Ask the T1 E1 PRI23 or PRISO carrier to check the line conditions Or check the equipment in other switching system which your T1 E1 PRI23 or PRI30 lines are connected with Note Another T1 E1 PRI23 or PRI30 card with next priority will work as a master if more than two E1 PRI23 or PRI30 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the system internal clock 310 Troubleshooting 5 2 Troubleshooting Guide 24 Digital trunk failure RAI signal reception Error Code Possible cause of the malfunction Countermeasures Note 1319 xyy Digital trunk RAI signal reception x 1 to 3 Shelf number yy 01 to 14 Slot number El PRI23 or PRI30 card physical number received the RAI Remote Alarm Indication signal sent from the Central Office Ask the T1 E1 PRI23 or PRI30 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 or PRI30 lines are connected with None Troubleshooting 311 5 2 Troubleshooting Guide
162. nhanced Loop Start Central Office Trunk Card KX TD50288CE BRI ISDN Basic Rate Access Interface Card KX TD50290X PRI23 ISDN Primary Rate Access Interface Card KX TD50290CE PRI30 ISDN Primary Rate Access Interface Card Resource KX T96191 DISA Direct Inward System Access Card Cards KX T96193 AGC Automatic Gain Control Card KX T96196 RMT Remote Circuit Card KX TD50197 ERMT Enhanced Remote Circuit Card 2 System Components System Components Table Model Description Other Cards KX T96136 OHCA Off Hook Call Announcement Card KX T96161 DPH Doorphone Circuit Card KX TD193 Caller ID Card KX TD50104 TSW CONF TSW Conference Expansion Card KX TD50105 DOHCA OHCA for Digital Telephone Card KX TD50189 Pay Tone Card Notice There are some optional service cards and features which are not available for certain countries Please consult your authorised Panasonic dealer for detailed instructions The power supply voltage of the main unit may differ from the values described in this manual depending on the suffix of the model number please consult your dealer for detailed information Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries 80486DX is a
163. nite loop 1100 TSW clock down The TSW clock malfunction occurs because of TSW card connexion error or TSW card clock link failure 1101 Basic shelf DC power down The Basic shelf DC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure Power Switch of the Basic Shelf is turned off d Malfunction of Power Supply Unit of the Basic Shelf orthe trouble with the Power Supply System Backboard CPU card of the Shelf 1102 Expansion shelf 1 DC The Expansion shelf 1 DC power malfunction occurs for power down the following reasons a Power Switch of the Expansion Shelf 1 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf 1 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1103 Expansion shelf 2 DC The Expansion shelf 2 DC power malfunction occurs for power down the following reasons a Power Switch of the Expansion Shelf 2 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1104 Basic shelf heat alarm The heat of the power supply of Basic shelf exceeds the limit Utility 271 4 5 Error Log Error Log Major Error Code Error Message Cause 1105 Expansion shelf 1 heat alarm The heat of the power supply of Expansion shelf 1 exceeds the limit 1106
164. ns 1 6 Specifications 1 6 1 General Description System Capacity CO lines 192 max Stations 448 max Control Method CPU 32 bit CPU with 16 bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 220 240 VAC 50 60 Hz Secondary Station Supply Volt 30 V Circuit Volt 5 V 15 V Power Failure Memory backup duration seven years with a factory provided lithium battery Power Failure Transfer function is provided System operation for about four hours using recommended batteries consisting of two 12 VDC 40 Ah Automobile type batteries Dialling Outward Internal Dial Pulse DP 10 pps 20 pps Tone DTMF Dialling Mode Conversion DP DTMF DTMF DP 34 System Outline 1 6 Specifications Connector CO lines Amphenol Connector ISDN lines Modular Jack RJ45 Stations Amphenol Connector Paging Output Pin Jack RCA JACK External Music Input Two conductors Jack MINIJACK 3 5 mm 9 64 inch in diameter Extension Connexion Cable Telephones Cable Single Line Telephones 1 pair wire T R KX T7420 KX T7425 KX T7431 KX T7433 KX 1 pair wire D1 D2 or T7436 KX T7450 KX T7451 KX T7220 KX 2 pair wire T R D1 D2 T7230 KX T7235 KX T7250 KX T7520 KX T7531 KX T7533 KX T7536 KX T7550 KX T7020 KX T7030 KX T7033 KX T7050 KX 2 pair wire T D1 D2 T7055 KX T7320 KX T7330 KX T7350 KX T7440 KX T7441 KX T7240 K X T7040
165. ode CR LF M E BaudRate 9600 bps AT amp FO0E0V1X08S10 308512 50 Command Dial Humber Dial Type Auto Tone ha Password Save Password Comment Initial Cancel 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins Note Initial button located at the most left bottom of the screen Sends the initialisation command specified in Command item to the modem 214 Maintenance Console Guide 3 5 Operational Mode 3 5 4 Batch Programming Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Open in the drop down menu Open dialogue box is displayed File Directories E c td500v2 List Files of Type Drives 105 miei E 3 Choose the desired file and click Main Menu screen is displayed again Maintenance Console Guide 21 5 3 6 Backup 3 6 Backup 3 6 1 Backup Backup is a procedure where a copy of the system programming data is stored on an external storage medium such as a floppy disc If it becomes necessary to re ini
166. on CONF Trunk Digital OHCA Card Detection OHCA TSW TSW Test Operation General 1 Set the system to the off line mode e Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 3 Click Diagnosis Card Information screen is displayed Utility 247 4 2 Diagnosis Diagnosis Card Information ESL LER 4 Click TSW TSW Test Menu screen is displayed TSW Test Menu Note From TSW Test Menu screen you can select one of the following three tests TSW Test Expansion CONF Card Test Digital OHCA Card Test 248 Utility 4 2 Diagnosis TSW Test TSW Test Operation Continued from step 4 of TSW Test Operation General a Point to TSW Test in the TSW Test Menu screen and click e TSW Test screen is displayed b Click Execute After executing the test the TSW Test Result is displayed Result HG Error Indication Conference Trunk 8 failure TSW Test TSW Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TSW Test TSW Test Error Indic
167. or BREAK signals are being transmitted Received Data RXD input Conveys signals from the printer Request To Send RTS output This signal is not used Clear To Send CTS input This signal is not used Data Set Ready DSR input The ON condition of circuit DSR indicates that the printer is ready Circuit DSR ON does not indicate that communication has been established with the printer Signal Ground SG Connects to the DC ground of the unit for all interface signals Data Terminal Ready DTR output This signal line is turned ON by the unit to indicate that it is ON LINE Circuit DTR ON does not indicate that communication has been established with the printer It is switched OFF when the unit is OFF LINE Data Carrier Detect DCD input The ON condition is an indication to data terminal DTE that the carrier signal is being received 1 80 Installation 2 8 Peripheral Equipment Personal Computer PC Serial Interface RS 232C Connect the RS 232C connector of the Personal Computer to the PROG Cables must be shielded and the maximum length of the cable is 2 m 6 5 feet Connexion Chart 1 9 pin Connector RS 232C port PROG on the Basic Shelf RS 232C port on the
168. ore than 40 C 104 F and vibration and should not be exposed to direct sunlight Never attempt to insert wires pins etc into the vents or other holes of this unit e If there is any trouble disconnect the unit from the telephone line Plug the telephone directly into the telephone line If the telephone operates properly do not reconnect the unit to the line until the trouble has been repaired If the telephone does not operate properly chances are that the trouble is in the telephone system and not in the unit Do not use benzine thinner or the like or any abrasive powder to clean the cabinet Wipe it with a soft cloth WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNEXION BEFORE DISCONNECTING THE POWER CONNEXION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SOCKET WALL OUTLET SHOULD BE LOCATED NEAR THIS EQUIPMENT AND BE EASILY ACCESSIBLE TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE The serial number of this product may be found on the lab
169. ork replace the phone Improper reset operation Press the Reset Button Noise in external paging Induced noise on the wire between the system and the amplifier Use a shielded cable as the connexion wire between the system and amplifier A short shielded cable is recommended Volume distortion from external music source Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the music source Speed Dialling or One Touch Dialling does not function Bad programming Enter the CO line access number 9 BX NZ HK AG 0 SA 801 through 848 into programming 278 Troubleshooting 5 1 Troubleshooting 5 1 2 Connexion Connexion between the KX TD500 and a Proprietary Telephone Can you dial No CAUSE SOLUTION an extension Continued on the following page The T R is connected to the D1 D2 Die 001 T eT eee D2 D2 KX TD500 extension Use the correct cord Two inner wires are for T R and the two outer wires are for D1 D2 The P1 P2 is connected to the D1 D2 epi DI6e eDi Te eT R6 D20 D2 P2 a P2 KX TD500 extension Use the correct cord Two second wires from the outside are for D1 D2 and two outer wires are for P1
170. pansion shelf 3 on the basic shelf 6 8 Installation 2 2 Installation of Shelf Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf Expansion shelf Note Before installing the top cover remove a screw as shown in the illustration above Otherwise the top cover cannot be installed properly This screw is necessary for installing an expansion shelf Installation 69 2 2 Installation of Shelf 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down Screws Screws 70 Installation 2 2 Installation of Shelf Cable Connexions LED Cable Flat Cable 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 Plug the flat cable on the expansion shelf into the flat cable connector on the basic shelf LED cable connector Flat cable connector Cable Connexions Power Supply Cable 1 Plug the power supply cable into the power supply cable connector AC OUT 2 Power supply cable Top cover Expansion shelf Basic shelf Base shelf Installation 7 1 2 2 Installation of Shelf 2 2 4 Expansion to 3 Shelf System The KX TD500 System can be expanded to 3 Shelf System by installing the Expansion Shelf 2 on the 2 Shelf System
171. power unit Digital Hybrid Line Circuit DHLC Card KX TD50170 This card interfaces Digital Proprietary Telephones DPTs Analogue Prpprietary Telephones APTs Single Line Telephones SLTs DSS consoles and the TDM bus It provides 8 DPTs APTs SLTs DSS consoles to the system per DHLC card Digital Proprietary Line Circuit DLC Card KX TD50172 This card interfaces Digital Proprietary Telephones DPTs DSS consoles and the TDM bus It provides 16 DPTs DSS consoles to the system per DLC card 26 System Outline 1 4 Service Cards Description Enlarged Single Line Telephone Circuit with Message Waiting ESLC Card KX TD50175 This card interfaces Single Line Telephones SLTs and the TDM bus It provides 16 SLTs to the system per ESLC card It has the capability to turn on off the message waiting lamp of an SLT System Outline 27 1 4 Service Cards Description 1 4 2 CO Trunk Cards Loop Start Central Office Trunk LCOT Card KX T96180 This card interfaces 8 central office loop start trunks and the TDM bus It provides 8 CO lines to the system per LCOT card With loop start a line is seised by bridging through a resistance between the tip and ring both wires of the telephone line Ground Start Central Office Trunk GCOT Card KX T96181 This card interfaces 8 central office trunks and the TDM bus It provides 8 CO lines to the system per GCOT card This card uses a way of signalling on su
172. rcuits for paging In order to adjust volume each amplifier circuit is equipped with a knob System Outline 37 1 6 Specifications 6 Music in interface TSW card has 2 interface circuits for music on hold or BGM TSW Card Operation 1 A knob for adjusting volume of external paging is turned with a screwdriver from front of TSW card HLC Card KX T96170 Functions Hybrid Line Circuit card is for APT DSS console and SLT 8 extensions card 1 Standard SLT interface SLT interface is quite the same as that of SLC card 2 APT and DSS console interface APT and DSS console interface is quite the same as that of PLC card Note DSS Consoles KX T7440 T7540 and KX T7441 T7541 can be connected to this card In this case however ANSWER and RELEASE buttons on the KX T7441 T7541 do not function 3 Interface for OHCA feature with APT KX T7130 This is quite the same as that of PLC 4 Power failure transfer by each port when using SLT Power failure transfer is quite the same as that of SLC card 5 Diagnostic transfer by each port Diagnostic transfer is quite the same as that of SLC card HLC Card KX T96170 Operation LED indicator on the HLC card lights when the system reset or HLC local reset occurs PLC Card KX T96172 Functions Proprietary Line Circuit card 8 APT extensions card 1 APT and DSS console interface 8 circuits card Maximum loop resistance 40 ohms Power supply 1 30 V supp
173. rect sunlight and hot cold or humid places Temperature range 0 C 40 C 32 F 104 F 2 Sulphuric gases produced in areas where there are thermal springs etc may damage the equipment or contacts 3 Places in which shocks or vibrations are frequent or strong 4 Dusty places or places where water or oil may come into contact with the unit 5 Near high frequency generating devices such as sewing machines or electric welders 6 Onor near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install in the same room with the above equipment 7 Install at least 1 8 m 6 feet from radios and televisions both the main unit and Proprietary Telephones 8 Do not obstruct area around the main unit for reasons of maintenance and inspection be especially careful to allow space for cooling above and at the sides of the main unit Wiring Precautions Be sure to follow these instructions when wiring the unit 1 Do not wire the telephone cable in parallel with an AC power source computer telex etc If the cables are run near those wires shield the cables with metal tubing or use shielded cables and ground the shields 5 4 Installation 2 1 Before Installation a gt SAU 90 If cables the floor use protectors to prevent the wires from being stepped Avoid wiring under carpets Avoid using the sam
174. required to implement DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide 172 Installation 2 7 Other Cards 2 7 6 Pay Tone Card KX TD50189 This card is installed on the ELCOT card connector 4 pin connector 8 pin connector 22 pin Connexion to the ELCOT card KX TD50180 1 Insert the connector plug on the Pay Tone card into the connector jack on the ELCOT card 2 Move the pin jack on the CN11s toward OP direction Install the ELCOT card into a free slot Please refer to Section 2 5 11 ELCOT Card KX TD50180 4 pin connector plug 8 pin connector plug 22 pin connector plug 22 pin connector jack Connected to Connected to H ELCOT ports 5 8 ELCOT ports 1 4 n 4 pin COE 7 ack 8 pin connector jack ELCOT Card CN11 Note Four CO lines are available for the Pay Tone function with one Pay Tone card Installation 173 2 8 Peripheral Equipment 2 8 Peripheral Equipment 2 8 1 Battery Adaptor KX A46 Connexion to KX TD500 1 Connexion of KX A46 2 Connection of the batteries to the KX A46 Connect the Battery Adaptor with two automobile type batteries 12V DC x 2 using Battery Adaptor Line Cable as shown below Make sure of the polarities of batteries and wires Make sure you do not shor
175. ription Group No 1 128 Specifies a desired UCD group All Specifies all UCD groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 260 Utility 4 3 Traffic Information 4 3 6 OGM Displays information on operating conditions of OGM resources in the system on an OGM group basis all OGM groups Traffic Information Date Access Requested Access Succeeded Date Access Requested Access Succeeded 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 1 00PM 2 00PM 3 00PM 4 00PM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 Description Item Description Group No 1 8 Specifies a desired OGM group All Specifies all OGM groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access The requested times of the OGM resource DISA Wa
176. s Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connexion Please refer to Section 2 9 1 Auxiliary Connexion for Power Failure Transfer 94 Installation 2 4 Extension Cards 247 DLC Card KX TD50172 Insert this card into a free slot KX TD50172 DLC is marked Connexion of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on DLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent To Extensions Connexion of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Installation 95 2 4 Extension Cards 24 8 ESLC Card KX TD50175 nsert this card into a free slot KX TD50175 0189 ESLC is marked Connexion of the extension line cord Insert the 50 pin connector p
177. sations ISDN Primary Rate Access Interface PRI30 Card KX TD50290CE This card interfaces ISDN Primary Access line 1 circuit card A PRI ISDN line has capacity of 30 voice conversations System Outline 29 1 4 Service Cards Description 1 4 3 Resource Cards Direct Inward System Access DISA Card KX T96191 This card interfaces 4 central office trunks arranged for Direct Inward System Access DISA and the TDM bus Automatic Gain Control AGC Card KX T96193 This card is used to maintain volume of CO to CO communication An electronic circuit which compares the level of an incoming signal with a previously defined standard and automatically amplifies or attenuates that signal so it arrives at its destination at the correct level Remote Circuit RMT Card KX T96196 This card is necessary for accessing the system from a remote location This card supports baud rate at 1 200 bps Enhanced Remote Circuit Card KX TD50197 This card is necessary for accessing the system from a remote location This card supports the V 34 modem standard of ITU T recommendation This card supports data transmission rate at 33 600 bps 30 System Outline 1 4 Service Cards Description 1 4 4 Other Cards Off Hook Call Announcement OHCA Card KX T96136 This card is for Off Hook Call Announcement feature and is installed on the HLC or PLC card Doorphone Circuit DPH Card KX T96161 This
178. sons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trouble with the Power Supply System Backboard CPU card of the Shelf 212 Utility 4 5 Error Log Error Log Minor Error Code Error Message Cause 1203 SMDR disconnect SMDR disconnects for the following reasons a RS 232C cable is not connected b RS 232C cable is defective C Printer is turned off including out of paper 1300 Echo back error No answer from the card when the PBX executed Echo Back test 1301 LPR ROM failure LPR ROM checksum error occurred 1302 LPR RAM failure LPR RAM failure occurred 1303 Card disconnect Card disconnects because of card connexion error or defective CPU card 1304 LPR modem failure LPR modem failure occurred 1306 LPR memory checksum LPR memory checksum error occurs because of defective error LPR RAM 1307 LPR runaway LPR runaway occurs when the LPR software executed illegal instruction 1308 Card start up error Reset The PBX could not reset the card properly Notice 1309 Card start up error Syne The PBX synchronised with the card in vain Ans 1310 Card start up error Card The PBX received illegal card type from the card Kind 1311 Card start up error The PBX received data downloading error from the card Download 1312 Card start up error System The PBX received start up error from the card St
179. stem internal clock Troubleshooting 313 This PBX fulfills the requirements of following European regulations 73 23 EEC Low Voltage Directive 89 336 EEC Electromagnetic compatibility Basic EMC Publication 92 31 EEC Electromagnetic compatibility Supplement 93 68 EEC mark For above mentioned standards the unit is signed with the CE mark Notice CE Standards do not apply to the following models KX TD500SA KX TD500HK KX TD500RU Copyright This manual is copyrighted by Kyushu Matsushita Electric Co Ltd KME You may print out this manual solely for internal use with this model Except above you may not reproduce this manual in any form in whole or part without the prior written consent of KME 2000 Kyushu Matsushita Electric Co Ltd All Rights Reserved Kyushu Matsushita Electric Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Printed in Japan PSQX1976XA KKo0100MY2090
180. t PLC HLC applicable to this test DHLC APTs other than KX T7130 are not applicable to this test Notes This test applies to all DPTs and a certain type of APT KX T7130 only If other type of PTs are used for the test the message Not Available will be displayed When executing this test with KX T7130 use a 6 conductor wiring cord 3 paired wire for testing the OHCA path When executing this test a PT in INS In Service status should be connected to the specified card Otherwise the test is not available A message PT Link failure will also be displayed if the test target is an SLT card If both messages PT Normal Path failure and PT OHCA Path failure are displayed simultaneously there will be a possibility of PT PB Generator failure 244 Utility 4 2 Diagnosis 4 2 3 CPU Test Off line diagnosis CPU Test Menu screen is displayed by clicking the CPU button on Card Information screen The Calendar IC of the CPU card is diagnosed on this screen This diagnosis is available for the system in off line mode Functions to be verified Test Item Calendar IC Target Card CPU Classification CPU Test CPU Test Operation 1 Set the system to the off line mode e Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 3 Click Diagnosis Card I
181. t the batteries and wires e To connect the two batteries use an accessory wire Car batteries Red Yellow Battery Adaptor 12VDC Blue 12VDC Fuse Holder 174 Installation 2 8 Peripheral Equipment 3 Connecting to KX TD500 e Plug the Battery Adaptor cord to Backup Battery connector on the Basic Shelf Backup Battery Connector R 0 J KX A46 Automobile type batter ies 12V DC X2 Notes Up to three pairs of automobile type batteries can be connected to the KX TD500 System e Ifpower failure occurs each pair of batteries supplies the power to each shelf Basic Expansion 1 2 connected respectively via Battery Adaptor KX A46 Installation 1 7 5 2 8 Peripheral Equipment 4 When one or two Expansion Shelves are installed connect another Battery Adaptor KX A46 with automobile type batteries 12V DC x 2 following the same procedures from 1 to 3 17 6 Installation 2 8 Peripheral Equipment 2 8 2 External Pager Paging Equipment Up to two paging equipment user supplied can be connected to the system as illustrated below Use an RCA connector Output impedance 600Q Ph Speaker LNS Amplifier Q m Paging equipment 1 Speaker Amplifier TSW Card
182. tch Is there a new related error mes sage in the Error Log Yes Replace the CPU card Countermeasures Enter the system data Note Consult the nearest service centre 2 It is recommended to have a current copy of the programme on disc to facilitate accurate and rapid recovery Troubleshooting 295 5 2 Troubleshooting Guide 9 Basic shelf AC power down Error Code 1200 Basic shelf AC power down Possible cause of 1 AC power cord is unplugged the malfunction 2 Power Failure 3 Malfunction of the Power Supply Unit of the Basic Shelf or Power Supply System Backboard CPU card failure of the Shelf Countermeasures Did the above item 1 or 2 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is desirable to store the system programming data on a floppy disc to facilitate accurate and rapid recovery considering the limited running time about 3 years of the backup battery in case the Power Failure continues for a long time 296 Troubleshooting 5 2 Troubleshooting Guide 10 Expansion shelf AC power down Error Code 1201 Expansion shelf 1 AC power down 1202 Expansion shelf 2 AC power down Possible cause of 1 Power failure the malfunction 2 power Supply Unit malfunction of the
183. ter Printer a ennemi 179 2 9 Auxiliary Connexion for Power Failure 183 2 9 1 Auxiliary Connexion for Power Failure Transfer see 183 2 10 Starting Up the KX TD500 System ce eee eres eee eee eene eaten esee te etna e stans sea us 185 2 10 1 System Power Up Procedure etai tere eee li aoa 185 2 10 2 CPU Rotary S witch Fe tutes eire eret rede tede 186 241073 orte oe Re RR ne e ie ea a E RR IR Eee eire 190 2 10 4 System Status and LED Indicators eese nennen 191 Table of Contents 2 IT Taghtning Protectors ANE 192 2 11 1 Lightning Protectors Red e dede eerie terti 192 3 Maintenance Console Guide 3 1 Installing PC Programming Software 4 ee ee eee e eere e e eee eee eee seta sesta aset 198 31 1 System Requirements tee aene dde ed eerie 198 3 1 2 Starting Setup iia e EHE RR RE CHR ERR Tuas 199 3 2 Structure of the Maintenance Console ceca eee eese seen 202 3 2 1 Structure of the Maintenance 202 3 3 Basic Operation 204 3 3 1 Main Men Screen i e e 204 3 3 2 Setup
184. the KX TD500 System in alphabetical order User Manual Provides operating instructions for the end users using Proprietary Telephones PTs Single Line Telephones SLTs or DSS Consoles Programming Guide Describes step by step instruction for performing System Programming using the Maintenance Console software for a PC Introduction Table of Contents 1 System Outline LI System Highligh s eee eerte nno etnio eoe eto ea een nn anoo sveesdveessaesesvecsesessedueeseccssnasseste 14 Ll System Hee eite ee ere Sen FO 14 1 29 System COnStructiOniss siccccossessesscssvsessetssevaceosvessevsesesacevesesbeccssnssesessebeedeseseevensscenessesseees 16 2 1 lt Basio System zc nre ttem 16 1 2 2 System Expansions o 5 i cii e E eise e SEP we el 17 1 2 3 System Capacity 1 2 t nudes i e Per get He eto PEL o Spe eo Ee e od ER 19 13 System Connexion Diagram esee ee eee ee ee seen seen sesta aset etae setas sten aee sa setate sena 23 1 3 1 System Connexion Diagram necessarimen tikiak eiden ieiki 23 1 4 Service Cards DESCrIPtiOnisc ceccsseccsonslesssssenstecesssscensvecsvenaseseasooedsconschesersseesveasesseasassee 26 LAT Extension Cards cite etit e ete edet e HE e i eta dS 26 TA CO Trunks ete eei ce ete coe rite td Rede eka leek eot 28 14 3 Resource 30 4 Other Cards
185. tialise the system programming data it will be faster to reload from disc than by manual re input This subsection describes a backup procedure of the system programming data at on site using a PC Windows machine via an RS 232C cable Backup can be categorised as follows Download from TD500 to PC Downloading the system programming data from the KX TD500 System to the PC at on site can be done during on line mode as well as off line mode In case of Remote Access download can be done during on line mode only Upload from PC to TD500 Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only 21 6 Maintenance Console Guide 3 6 Backup 3 6 2 Download from PBX to PC Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Download from PBX in the drop down menu e Save As dialogue box is displayed File Name Directories c company product g programf gt company z product Save File as Type Drives Data Fies S mie 500 s 3 Enter the desired file name and click OK Downloading the system programming data from PBX to PC begins Downloading Status File TD500 TD5 When the downloading is finished Download completed dialogue box will be displayed 4 Click OK Main Menu screen is displayed again
186. tion Continued from step 4 of TSW Test Operation General a Point to Expansion CONF Card Test _ in the TSW Test Menu screen and click e Expansion CONF Card Test screen is displayed This test is available only when Expansion Conference Card is installed in the system Otherwise Not Installed will be displayed b Click Execute e After executing the test the Test Result is displayed Error Indication TSW Test Expansion CONF Card Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Not Installed Expansion Conference Card is not installed Conference Trunk 1 failure Expansion Conference Trunk 1 is defective Conference Trunk 2 failure Expansion Conference Trunk 2 is defective Utility 251 4 2 Diagnosis TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Conference Trunk 3 failure Expansion Conference Trunk 3 is defective Conference Trunk 4 failure Expansion Conference Trunk 4 is defective Conference Trunk 5 failure Expansion Conference Trunk 5 is defective Conference Trunk 6 failure Expansion Confere
187. trademark of Intel Corporation All other trademarks identified herein are the property of their respective owners System Components System Components Table Model Description Analogue KX T7020 APT with SP PHONE 12 CO Proprietary KX T7030 with SP PHONE 1 Line Display 12 CO KX T7033 with SP PHONE 12 CO KX T7050 APT with MONITOR 12 CO KX T7055 APT with MONITOR 3 CO KX T7130 APT with SP PHONE 1 Line Display 12 CO KX T7320 APT with SP PHONE 12 CO KX T7330 APT with SP PHONE 1 Line Display 12 CO KX T7350 APT with MONITOR 12 CO Digital KX T7220 DPT with SP PHONE 24 CO Proprietary KX T7230 with SP PHONE 2 Line Display 24 CO UIT KX T7235 DPT with SP PHONE 6 Line Display 12 CO KX T7250 DPT with MONITOR 6 CO KX T7420 DPT with SP PHONE 12 CO KX T7425 DPT with SP PHONE 24 CO KX T7431 DPT with SP PHONE 1 Line Display 12 CO KX T7433 DPT with SP PHONE 3 Line Display 24 CO KX T7436 DPT with SP PHONE 6 Line Display 24 CO KX T7450 DPT with MONITOR 12 CO KX T7451 DPT with MONITOR 4 CO KX T7520 DPT with SP PHONE 12 CO KX T7531 DPT with SP PHONE 1 Line Display 12 CO KX T7533 DPT with SP PHONE 3 Line Display 12 CO KX T7536 DPT with SP PHONE 6 Line Display 12 CO KX T7550 DPT with MONITOR 12 CO Single Line KX T7051 SLT with FLASH button and Message Waiting Lamp Telephones KX T7052 SLT with FLASH button and Messag
188. ult occurs LED Indication Table for PRI30 Card KX TD50290CE LED No Item Colour Status Contents D19 FALT Red ON Card Fault OFF Normal D20 SYNC Red ON Clock Synchronisation Error or Loss of Signal ERROR Red Alarm OFF Normal D21 RA1 Red ON Receive Remote Alarm Indication signal Yellow Alarm OFF Normal D22 AIS Red ON Send Alarm Indication signal Blue Alarm OFF Normal D23 SYNC Green FLASH Clock Master at External Clock Mode ON Layerl Synchronisation established Detection of Signal OFF No Detection of Signal D24 Green ON Data Link established eon OFF No Data Link established D25 D27 Red Not used or Reserved for future use DISA Card KX T96191 Functions 1 4OGM trunks OGM duration 30 seconds OGM Capacitor Backup 5 days The number of OGM 1 Recording Algorithm ADPCM 2 4 CO to CO speech paths without amplifier A CO to CO speech path consists of up path and down path Up path is from call originate CO to call answer CO and 1 DTMF receiver and one speech end detector is connected to it Down path is from call answer CO to call originate CO and one speech end detector is connected to it Speech end detector Speech end detector detects call progress tones System Outline 49 1 6 Specifications DISA Card KX T96191 Operation 1 The LED indicator on the DISA card lights when the system reset or DISA local res
189. v CONF KX TD50104 Connexion to the TSW card 1 Insert the 50 56 pin connector plug on the TSW CONF card into the 50 56 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 2 TSW Card TSW Conference Expansion Card 50 pin connector 56 pin connector Plug Make sure the card is in the correct direction 50 pin connector TSW Card 1 70 Installation 2 7 Other Cards 2 7 5 DOHCA Card KX TD50105 This card is installed on the TSW card Connector DOHCA is marked DOHCA KX TD50105 Connexion to the TSW card 1 Insert the 40 36 pin connector plug on the DOHCA card into the 40 36 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 32 TSW Card 40 pin connector 36 pin connector Plug DOHCA Card Make sure the card is in the correct direction 40 pin connector Jack 36 connector 7 7 Jack A bbl TSW Card Notes The OHCA function with DPT needs this card Installation 171 2 7 Other Cards The OHCA function with DPT is only provided with a certain type of DPTs such as KX T7235 KX T7436 and KX T7536 This card is
190. ves Basic and Expansion 1 2 Each shelf contains its own power supply Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards It can be equipped with up to 224 lines including Extensions and CO lines Construction of Expansion Shelf 1 and 2 S SISIS S S S S S S S S S S w 1 2 3 4 5 6 7 8 9 1011121314 E R J LANNY NYNA System Outline 17 1 2 System Construction System Expansion The KX TD500 system s capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf Fully expanded system Basic Shelf Expansion Shelf 1 Expansion Shelf 2 is called 3 Shelf System 3 Shelf System 18 System Outline 1 2 System Construction 1 2 3 System Capacity The KX TD500 system can be equipped with up to 512 ports if expanded to a 3 Shelf System A Max 192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports Note You cannot assign any cards which exceed the system capacity When the system starts up with excess cards by the automatic configuration mode they will be ignored Please refer to Section 2 10 2 CPU Rotary Switch Features
191. xion sssesssseseeeeeeee eene EE rer eiin 114 2 4 14 PC Console KX TD50300 sess eene eene nennen tense nent 115 2 5 Tr nk Cards eerte ve ee en ee EPES o EEEE E g Ee EDn RES s 116 225 1 LCOTLT Card KX T96180 teneret eee Eee ere etia Ev e RA eene 116 225 2 GOOT Card KX T96181 4 crt tete tere P ere tbe PEE E Hd 117 2 3 DID Card KX T96182 iacere tee risit ike nb dee eua bae eas 118 2 5 4 DID MFC Card KX T96182CE esses eene enne enne entere nnne 120 2 9 9 DID 2W Card KX T96182D icis ectetuer te 122 2 5 6 RCOT Card KX 196183 n ree He ete ere Oe A ee Hee ste Rae 124 2 5 1 H amp M Card ect ented cuero nee ue PE Rae Poe ane 125 2 5 8 Digital Trunk Card KX T96187 sss 129 2 5 9 El Digital Trunk Card 96188 eere 132 2 5 10 PCOT Card KX T96189 nennen entree 134 2911 BECOT Card KX TD50 180 escis tte rae er aer OTe ere Peri ee ees 135 2 5 12 BRI Card KX TD50288CE sese eene EEOAE ESEE EEs aa een 136 2513 PRI23 Card KX TD50290X etai eee eI Da doce 137 2 5 14 PRI30 Card KX TD50290CEB esses a a nentes nnn 138 2 5 15 Central Office Line Connexion of KX A204 Cable KX A205 Clip Terminal 139 2 5 16 Cable Pin Numbers for CO Lies ornaris

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