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1. 17 lle re X P 18 S 19 METTE 20 WP19 Res Optional Calibration Tool 1 20 Driver 01 011002 21 WP19 PCAP Driver Install 2 5 0 010 0 22 Usage Notice VAN Warning To prevent the risk of fire or shock hazards do not expose this product to rain or moisture VAN Warning Please do not open or disassemble the product as this may cause electric shock Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit Do Turn off the product before cleaning Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50 50 mixture of water and isopropyl alcohol Use a soft cloth moistened with mild detergent to clean the display housing Use only high quality and safety approved DC adapter Don t e Do not touch the LCD display screen surface with sharp or hard objects Do not use abrasive cleaners waxes or solvents for your cleaning Do not operate the product under the following conditions Extremely hot cold or humid environment Areas susceptible to excessive dust and dirt Near any appliance generating
2. 0 cccccccececcccecececcecececccececaccucecaccusecsecucecsesececacsecececseauausecauausecstcusenseaeaens 2 Touch Screen for 19 3 Touch Screen for WP19 PCAP esas resa sesa uas 3 Mr 4 Installation diii EP e p 5 PRONE VION RT 5 WP19 Res Bottom View Without Stand B WP19 PCAP Bottom View Without Stand Be Kensington Security ki i B De nia dal da etd v d ERR AR 6 VESA Mount Your Monitor 8 8 7 Start Your 88 8 Connecting the Display Figure griet sit 9 Pm 10 Remove the ehm nme 11 User Controls Front ma tal 86 NENNT 12 wes eg UU T T mm 13 4 14 Appendix ONG 15 16 Riego sig HU 16 Going to Sleep 16 te ee et ee mmm 16 DIMENSIONS ee eee eee ee ee ene 17 EET ee de nese
3. VESAVGA VESAVGA VESAVGA VESAVGA VESAVGA Apple Mac VESA XGA VESA XGA VESA XGA VESA WXGA VESA WXGA Resolution 720X400 640X480 640X480 640X480 640X480 800X600 800X600 800X600 800X600 832X624 1024X768 1024X768 1024X768 1280 768 1360 768 2 31 47 31 47 35 00 37 86 31 30 35 16 37 88 48 08 46 88 49 72 48 36 56 48 60 02 47 11 47 70 2 70 60 66 72 75 26 60 72 75 75 60 70 75 60 60 Touch Screen Driver Installation The WP19 Res is available with both RS232 and USB connections The touch driver is located on the enclosed CD ROM for these operating systems Windows 7 VISTA 64 32 bits XP 2000 98 NT4 0 Embedded Linux Apple Mac OS WP19 PCAP 15 available with USB connection The Linux kernel 2 6 x 32 bit amp 64 bit touch driver is located on the enclosed CD ROM HID for Windows 7 VISTA 2000 ME 98 Please Note 1 The WP19 Res is Microsoft Windows HID Human Interface Device compatible if you use the USB touch screen interface No additional software driver is required for general operation of the touch screen 2 For WP19 PCAP the system requires 15 seconds for Windows 7 to install uninstall the touch drivers while turning power on off or plugging unplugging USB cable WP19 Res Optional Calibration Tool Install If you would like to use the Optio
4. M to Use OSD Menus 1 Press the MENU button to pop up the on screen menu and press Up or Down button to select among the five functions in the main menus 2 Choose the adjustment items by pressing the Enter button 3 Adjust the value of the adjustment items by pressing the Up or Down button 4 With the OSD menu on screen press Menu button to return main menu or exit OSD 5 OSD menu will automatically close if you have left it idle for a pre set time 6 To Lock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press Menu key the OSD menu will pops upon display b Press and hold the Menu key again with the OSD menu on the screen the OSD menu will disappear Then press the Power key 1 time while the menu key is still being pressed The Lock Unlock menu will appear for 3 seconds c Use the Enter key to select OSD or Power setting then set at Lock by pushing the UP or Down button d When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically 7 To Unlock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press and hold the Menu key then press the Power key simultaneously the Lock Unlock me
5. WP19PCAP Touch Driver Cable Cover Screw Audio Cable option Installation Product Overview e Front View 1 WP19 Res WP19 PCAP WP19 Res Bottom View Without Stand DC IN AUDIO Pion USB EARPHONE option POWER SWITCH RS 232 e WP19 PCAP Bottom View Without Stand AUDIO option USB EARPHONE option POWER SWITCH Kensington Security Slot The monitor can be secured to your desk or any other fixed object with Kensington lock security products The Kensington lock is not included Kensington Security Slot VESA Mount Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which defines a physical mounting interface for flat panel monitors and corresponding with the standards of flat panel monitor mounting devices such as wall and table arms The VESA mounting interface is located on the back of your monitor To mount the monitor on an UL listed certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used 100 0mm __ Horizontal Slots x 4 E Q VESA 9 Mounting Interface e 8 100 0 mm L 98
6. 9 mm Vertical Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 11 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 11 Ibs 5Kg Start Your Installation Please follow these instructions so that you can hook up the cables to associated connectors 1 e Lay the LCD flat on an even surface 2 Move the stand into position as seen in the step 2 diagram d 4 Connect the cables to the appropriate connectors as seen in the step 4 diagram Use Remove the cable cover as seen in the step 3 diagram step 4 1 diagram if using the RS 232 serial connector Use the step 4 2 diagram if using the USB connector Position all cables under the cover lip as seen in the step 5 diagram Re attach the cable cover Remove the screw CBM from the accessory box and insert the screw into the cable cover and monitor as seen in the step 5 diagram sud m a 1 jis mum lt 6 Connecting Display Figure 10 1 To setup this display please refer to the following figure and procedures 1 sure all equipment is turned off 2 Connect the DC adapter to the power connector on the monitor and the other end into an electrical outlet 10 1 3 Connect the D SUB cable fr
7. USER GUIDE The information contained in this document is subject to change without notice This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be reproduced translated to another language or stored in a retrieval system or transmitted by any means electronic mechanical photocopying recording or otherwise without prior written permission Windows 15 a registered trademark of Microsoft Inc Other brand or product names are trademarks of their respective holders The test results show that this device meets the FCC rules Those limits are set to protect residential areas from the devices with harmful emission This device will produce use and radiate radio frequency energy In addition failure to follow the user s manual to install or use this device might produce harmful interference with radio communication Notwithstanding the foregoing it does not guarantee that this type of harmful interference does not occur in some special installations The interference caused by this device to the reception of radio or television signals may be verified by turning it on and off Any changes or modifications to this TFT LCD would void the user s authority to operate this device Table of Contents Usage Notice 1 Introduction About WP19 Series
8. a strong magnetic field In direct sunlight Introduction About WP19 Series The WP19 Series is a 19 flat panel screen with an active matrix thin film transistor TFT liquid crystal display LCD Features include Direct Analog signal input Active matrix TFT LCD technology 1366 x 768 WXGA resolution 19 viewable display area 31 47 60 02 KHz horizontal scan 56 75 Hz high refresh rate 0 3mm x 0 3mm pixel pitch Auto adjustment function Multilingual OSD user control Kensington security slot 100 mm VESA mount Removable base for flexible mounting solutions WP19 RES 5 wire resistive touch screen with combo RS 232 Serial USB controller WP19 PCAP Projected Capactive touch screen with USB controller Audio option 1W 2 Touch Screen for WP19 Res e 5 Wire resistive touch screen for finger and stylus input e Surface Anti glare treatment e Interface Combo RS 232 Serial USB controller e Transmittance 82 5 Driver Windows 7 VISTA 2000 98 NT4 0 CE XP Embedded Linux Apple Mac OS Touch Screen for WP19 PCAP Projected Capactive touch screen for finger input only e Surface Glare treatment e Interface USB controller e Transmittance 905596 e HID Windows 7 Driver VISTA 2000 CE XP Embedded Linux Apple Mac OS Package Overview LCD Display Power Cord VGA Signal Cable USB Cable A to B RS 232 Cable DC Power Supply w o
9. d Color temperature selection 9300 6500K 5500K 7500K User Audio volume adjustment Audio On Off control Troubleshooting If you are experiencing trouble with the LCD display refer to the following If the problem persists please contact your local dealer or our service center Problem No image appears on screen Check that all the I O and power connectors are correctly and well connected described in the Installation section Make sure the pins of the connectors not crooked or broken Problem Partial Image or incorrectly displayed image Check to see if the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1366 x 768 Problem Image has vertical flickering line bars Use Fine to make an adjustment Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display Problem Image is unstable and flickering Use Horizontal size to make an adjustment Problem Image is scrolling Check and make sure the VGA signal cable or adapter is securely connected Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display Problem Vague image characters and graphics gt Use Fine to make an adjustment If this probl
10. e EWF Manager command 4 Once the EWF is disabled click on the XP driver on the CD ROM and follow the step by step instructions as shown on the pop up windows Custom 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Follow the step by step instructions found in the folder file on the CD ROM If you are using a PC running Windows CE follow the instructions below 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Using Platform Builder build an image file by following the step by step instructions found in the folder file on the CD ROM If you are using a PC running Linux or Apple Mac OS follow the instructions below 1 Power on the computer 2 Make sure that the 5232 or USB cable is connected to the computer 3 Follow the step by step instructions found in the folder file on the CD ROM When changing the Touch Interface RS 232 or USB please follow instructions below 1 Uninstall the touch driver Re start the computer Remove the original Touch Interface RS 232 or USB Connect the computer to the Touch Interface RS 232 or USB that you would like to use Load the Touch Driver CD then follow the step by step instructions as show on monitor PLEASE NOTE Don t plug in both the RS 232 and USB cables Doing so may cause a driver conflict making your touch screen inoperable oe WP19 PCAP D
11. em still exists use Horizontal size to make an adjustment Warning Signal If you see warning messages on your LCD screen this means that the LCD display cannot receive a clean signal from the computer graphics card Below are the three kinds of Warning Signal Please check the cable connections or contact your local dealer or our service center for more information No Signal This message means that the LCD display has been powered on but it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA DVI signal cable Going to Sleep The LCD display is under the power saving mode addition the LCD display will enter power saving mode when experiencing a sudden signal disconnecting problem The monitor can be activated by pressing any keyboard triggering the mouse or touching the screen Out of Range This message means that the signal of the computer graphic card is not compatible with the LCD display When the signal is not included in the Video Modes list we have listed in the Appendices of this manual the LCD monitor will display this message Product Dimensions WP19 Res Front View 2 9 5mm 1 1 I M TIT Side View Top View 2142mm 19 Front View 312 2 mm Side View View Compatibility Modes Mode IBM VGA VGA Apple Macll VESAVGA
12. nal Calibration Tool follow the instructions below Please note the calibration tool supports Windows 7 VISTA XP XP Embedded 2000 98 and ME operating systems via USB only Open the CD ROM Select Touch Type Select HID Calibration The HID calibration tool will automatically open From here the user can choose to do the following Iw 4 Points Calibration 9 Points Linearization 25 Points Linearization d Clear e Draw Test f Advanced In the Advanced settings area the user mav do the following i Adjust the Double Click Area li Enable auto right click and adjust the auto right click time ii Choose to be either in the HID Mouse Mode or HID Digitizer Mode Windows 7 Vista iv Simply click the Apply button once the settings are finalized WP19 Res Driver Install Instructions If you are using a PC running Windows 7 VISTA XP 2000 ME 98 NT4 0 follow the instructions below 1 Power on the PC 2 sure the USB or the RS 232 Serial cable is connected from the PC to the LCD display 3 Open the CD ROM 4 Follow the step by step instructions as shown on the pop up windows If you are using PC running Windows XP Embedded follow the instructions below Express 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Besure that your EWF is disabled If your EWF is enabled please disable the EWF by using th
13. ns found in the folder file on the CD ROM
14. nu will appear for 3 seconds b Use the Enter key to select OSD or Power setting then set at Unlock by pushing the UP or Down button c When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically Please note a When the OSD Lock function is selected this indicates that all the buttons except power button are now disabled b When the Power Lock function is selected this indicates that the power key is disabled user can not to turn off the monitor by Power key On Screen Display Menus Main OSD Menu ITEM Contrast Brightness Auto Adjust Left Right Up Down Horizontal size Fine OSD Left Right OSD Up Down OSD Time out OSD Language Factory Reset RGB Volume Audio model only Mute Audio model only CONTENT The monitor luminance level control The monitor backlight level control Fine tune the image to full screen automatically Moving screen image horizontal position to left or right Moving screen image vertical position to up or down The screen image horizontal dot clock adjustment The screen image pixel phase adjustment Moving OSD menu horizontal position to left or right Moving OSD menu vertical position to up or down OSD auto disappear time selection OSD menu language selection English French Japa nese Deutsch Spanish Italian Traditional Chinese and simplified Chinese Factory default value restore
15. om the display s VGA input connector to the D SUB connector of your host computer and tighten the screws 10 1 4 Connect the RS 232 or USB cable from the RS 232 or USB port of your display to the RS 232 port or USB port of your computer 10 1 5 Configure the touch screen Refer to the Touch Screen Driver Installation section on page 20 6 Once the touch screen is configured the monitor is ready for use N Notice To ensure the LCD display works well with your computer please configure the display mode of your graphics card to make it less than or equal to 1366 x 768 resolution and make sure the timing of the display mode is compatible with the LCD display We have listed the compatible Video Modes of your LCD display in the appendix on page 19 for your reference This product is intended to be supplied by a Listed Direct Plug In Power Unit marked Class 2 or Listed Adapter marked L P S and rated O P 12Vdc 3 0 A minimum External power supplies applicable for WP19 series Lite On PA 1051 0 Figure 10 1 WP19 Res WP19 PCAP Remove the Deskstand Remove 4 screws and then remove hinge User Controls Front Panel Controls Without Audio Model A 1 select up Ast wo Main tem slot down Ast own Audio Model 4 A Ses ManiemssedupiAdesp _ v sn tem set dwn Act down _ E ELETCITIIOOXE
16. river Install Instructions If you are using a PC running driver Linux kernel 2 6 x 32 bit amp 64 bit follow the instructions below 1 Power on the PC 2 sure the USB cable is connected from the PC to the LCD display 3 Open the CD ROM 4 Follow the step by step instructions as shown on the pop up windows If you are using a PC running Windows XP Embedded follow the instructions below Express 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Besure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command 4 Once the EWF is disabled click on the XP driver on the CD ROM and follow the step by step instructions as shown on the pop up windows Custom 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructions found in the folder file on the CD ROM If you are using PC running Windows CE follow the instructions below 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Using Platform Builder build an image file by following the step by step instructions found in the folder file on the CD ROM If you are using a PC running Linux or Apple Mac OS follow the instructions below 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructio
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