TROUBLESHOOTING - ECR
Contents
1. THERM amp MAX TROUBLESHOOTING PROBLEMS 1 Why is the graph not visible on the web site 2 Why the graph is showing data only from the current day and only for the 1 channel 3 I ve connected the unit directly to the PC via ethernet cable but can t open the web site SOULUTIONS 1 Java Runtime Environment JRE 6 or higher must be installed 2 Change the web browser s cache settings e Internet Explorer Step 1 p To create home page tabs type each address on its own line http www google co uk gt Browsing history 2 Delete temporary files history cookies saved passwords J and web form information E Delete browsing history on exit Search fO Shenae searen deta Tabs TIE Change how webpages are deplayed in Appearance Step 2 j Temporary Intemet Files and History Settings Temporary Internet Files E E roi mal ebpages i Disk space to use 8 1024MB Recommended 50 250MB Current location C Users tomasz kulinski AppData Local Microsoft Windows Temporary Internet Files Specify how many days Internet Explorer should save the list of websites you have visited Days to keep pages in history e Firefox Step 1 Options cas amp Om General Tabs Content Applications Privacy Security Sync Advanced Genera gt pdate Encryption Connection Configure how Firefox connects to the Inter2. e and set the browser cache check_doc_frequency to a value of 1 browser cache disk s by double clicking on the number browser cache disk_cz browser cache memory enable default boolean true browser cache memory max_entry_size default integer 5120 3 The IP address of the PC needs to match the IP address of the unit lf your PC uses DHCP it should pick up the right IP address automatically but if doesn t the IP address has to be changed manually Example Unit s default network settings IP 192 168 0 2 Mask 255 255 255 0 Gateway 192 168 0 1 PC s network settings IP 192 168 0 x xis a number between 0 and 255 but different than 2 Mask 255 255 255 0 Gateway 192 168 0 1 To change the network settings in Windows 7 please follow these steps Step1 Open Network connection by clicking the Start button and then clicking Control Panel In the search box type adapter and then under Network and Sharing Center click View network connections Step 2 Right click the connection that you want to change and then click Properties If you re prompted for an administrator password or confirmation type the password or provide confirmation Step 3 Click the Networking tab Under This connection uses the following items click Internet Protocol Version 4 TCP IPv4 and click Properties U Local Area Connection Properties Netwodana Shaina Connect using EW Broadcom N
3. etLink TM Fast Ethemet This connection uses the following items JM Client for Microsoft Networks E QoS Packet Scheduler 2 File and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 TCP IPv6 4 Intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks lt K K ki i Mi Step 4 To specify an IP address click Use the following IP address and then in the IP address Subnet mask and Default gateway boxes type the IP address settings Internet Protocol Version 4 TCP IPv4 Properties aa General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 0 5 Subnet mask 255 255 255 O Default gateway 192 168 0 1l Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server E Validate settings upon exit
4. net Cached Web Content Your web content cache is currently using 6 4 MB of disc space v Override automatic cache management Limit cache to ol MB of spaceQery set cache space to 0 Offline Web Content and User Data Your application cache is currently using 0 bytes of disc space Clear Now 7 Tell me when a website asks to store data for offline use Exceptions The following websites are allowed to store data for offline use Step 2 Firefox R about config A gt about confi Search Preference Name Status Type Value browser allTabs previews default boolean false browser altClickSave default boolean false browser anchor_color default string 0000EE browser audioFeed browser autofocus Type about config in the address bar and press enter If prompted about the warranty click I ll be careful promise browser backspace browser blink_allowed default boolean true browser bookmarks autoExport HTML default boolean false browser bookmarks editDialog firstEditField default string namePicker browser bookmarks max_backups default integer browser bookmarks restore_default_bookmarks user set browser cache check_doc frequen user set integer browser cache compression_level integer browser cache disk capacity integer browser cache disk enable boolean browser cache disk max_entry_size integer browser cache disk sn browser cache disk s Locat
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