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CTERA Agent User Guide - Nuvola It Data Space di Telecom Italia

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1. 95 CTERA End User License Agreement This End User License Agreement the Agreement by and between the individual installing and or using the Software as such term is defined below and any legal entity on whose behalf such individual is acting collectively You or you and CTERA Networks Ltd CTERA governs Your use of the object code format of i any software or firmware program embedded or included in any hardware product supplied by CTERA or its authorized partners and ii any software program supplied by CTERA or its authorized partners and iii all accompanying manuals and other documentation and all enhancements upgrades and extensions thereto that may be provided by CTERA or its authorized partners to You from time to time unless otherwise indicated by CTERA the Software PLEASE NOTE BY DOWNLOADING INSTALLING COPYING ACCESSING OR USING THE SOFTWARE OR BY CHOOSING THE I ACCEPT OPTION LOCATED ON OR ADJACENT TO THE SCREEN WHERE THIS AGREEMENT MAY BE DISPLAYED YOU INDICATE YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH ITS TERMS YOUR WRITTEN APPROVAL IS NOT REQUIRED FOR THE VALIDITY OR ENFORCEABILITY OF THIS AGREEMENT IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF ANOTHER PERSON OR A COMPANY OR OTHER LEGAL ENTITY YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND THAT PERSON
2. 11 Requirements software Requirements In order to install and manage the CTERA Agent you will need the following amp A supported operating system amp Either Safari 5 0 or later Mozilla Firefox 3 0 or later or Google Chrome 5 0 or later amp Adobe Flash Player Opening Ports on Your Firewall In order to back up roaming PCs and remote offices outside your network in Appliance mode you must open your firewall for the network where the CTERA appliance is located to allow incoming TCP ports 995 and 873 to the CTERA appliance Installing the CTERA Agent To install CTERA Agent 1 Browse to http www ctera com agents mac and download the CTERA Agent installer CTERA Agent version dmg where version is the latest version number 2 Double click on the CTERA Agent installer icon GTERA Agent 3 2Zi llLdamg CTERA Agent for Mac OS X User Guide 2 Installing the CTERA Agent The Agent Setup Actions pane opens s CTERA Agent Install Agent Agent Setup Actions A p ctera Uninstall Agent Double click on Install Agent The Installation CTERA Agent wizard opens displaying the Introduction pane eo 8 Introduction License Destination Select Installation Type Installation Summary Click Continue 2 Install CTERA Agent Welcome to the CTERA Agent Installer You will be guided through the s
3. 23 Disconnecting the Agent from a CTERA Appliance 23 Restoring Files from File Level Backup 24 Using the CTERA Agent in Cloud Agent Mode 27 Workflow 27 Connecting the Agent to the CTERA Portal 28 Using the CTERA Agent Web Interface 29 Manually Starting Backup 72 Stopping the Current Backup Operation 73 Suspending and Resuming Backup 73 Viewing the Agent Status 74 Viewing Agent Details 75 Disconnecting the Agent from the CTERA Portal 75 Contents Restoring Files from Cloud Backup 76 Accessing the Cloud Drive Folder 79 Lega
4. 29 Manually Starting Backup 72 Stopping the Current Backup Operation 73 Suspending and Resuming Backup 73 Viewing the Agent Status 74 Viewing Agent Details 75 Disconnecting the Agent from the CTERA Portal 75 Restoring Files from Cloud Backup 76 Accessing the Cloud Drive Folder 79 Workflow To use the CTERA Agent for backup in Cloud Agent mode do the following 1 Install the CTERA Agent on the computer whose files you want to back up to the CTERA appliance See Installing the Agent see Installing the CTERA Agent on page 7 2 Connect the CTERA Agent to the CTERA appliance See Connecting the Agent to the CTERA Portal on page 28 3 Configure CTERA Agent settings by doing the following a Connect to the CTERA Agent Web Interface See Connecting to the CTERA Agent Web Interface on pa
5. Backup Set Details x Backup Set Details Enter the details of this backup set then click Next ri P E Backup Set Name all of the conditions are true x Add condition No conditions are defined all selected files will be induded In the Backup Set Name field type the name of the backup set In the Comment field type a description of the backup set In the If field do one of the following To specify that all of the conditions must be met in order for a file to be included in the backup set select all of the conditions are true To specify that one or more of the conditions must be met in order for a file to be included in the backup set select at least one of the conditions is true Define the desired conditions for a file to be included in the backup set by doing the following for each condition a Click Add condition CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 A row appears in the table Backup Set Details x i Backup Set Details Enter the details of this backup set then click Next all of the conditions are true ee Add condition Select b Click Select then select the desired condition parameter from the drop down list c Inthe second column click Select then select the desired condition operator from the drop down list See Backup Set Condition Operators page 40 d Clickin the third column and comp
6. Main CoudBeckp Cloud Backup Control Panel Cloud Drive Backup Options Advanced Backup is suspended j 1 Restore Seeding xf Last backup completed successfully O 17 minutes 36 seconds ago wv Restore completed successfully 12 minutes 27 seconds ago Logout Q Help A saral saral2 ctera ctera com 40 12 0 Resuming the Cloud Backup Service If the CTERA Cloud Backup service is suspended you can unsuspend it Tip i Performing the following procedure is equivalent to resuming the Cloud Backup service via the CTERA Agent tray icon s right click menu To resume the CTERA Cloud Backup service 1 Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears 2 Click Unsuspend If a backup was running at the time when backups were suspended that backup is resumed Otherwise cloud backup will occur at the next scheduled time Viewing Cloud Backup Information You can view information on the last backup performed and the next scheduled back up To view cloud backup information amp Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears The following information is displayed 48 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 6 Cloud Backup Information This field Displays Next backup will run in The amount of time until the next scheduled automatic backup The last backup r
7. If you are only subscribed to the Cloud Drive service and not to Cloud Backup service your agent does not consume CTERA Workstation Backup licenses Tip i A license is taken for as long as an agent is defined in your CTERA Portal Account If you are no longer using an agent you can delete the agent entry from your CTERA Portal Account to regain its license 4 CTERA Agent for Mac OS X User Guide Introduction 1 Supported Backup Operations The CTERA Agent supports file level backup which allows backing up files and folders from the CTERA Agent local interface to the CTERA appliance The CTERA Agent can back up both unlocked and locked files The backed up files can later be restored as needed Traffic generated by CTERA Agent backup operations of any type can be secured with Secure Socket Layer SSL encryption Contacting Technical Support If you require assistance in configuring or using your CTERA Agent contact technical support at http www ctera com support CTERA Agent for Mac OS X User Guide 5 2 Installing the CTERA Agent This chapter describes how to install the CTERA Agent on a computer running Mac OS X In This Chapter REQUIFeEMe NS n nnn nnn nnn nnn rn nn nnn nnn nnn nnn nnn nnn nnn nnn nnn nnn manana nnn nnn nnn nnn nas 7 Installing the CTERA Agent 7 Uninstalling the CTERA Agent
8. Log Settings Regional Settings 4 m Page 1l gt No logs to display R Logout Help saral eS saral2 ctera ctera ccom 40 12 0 The following information is displayed Table 16 Access Log Fields This field Displays An icon indicating the log level See Log Levels page 63 pate The date and time at which the event occurred user The user that triggered the event Protocol The protocol used when triggering the event GUI CIFS Windows File Sharing AFP FTP NFS RSync CTERA Agent J WebDAV Detais A description of the event Client IP The IP address from which the user triggered the event Additional information about the event 68 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Viewing Audit Logs To view Audit logs 1 Inthe navigation pane click Advanced gt Log Viewer The Log Viewer page appears 2 Inthe Select Topic drop down list select Audit The Audit logs appear Main Audit Sieg sa Select Topic Audit Minimum Severity infoy S4Clear 5 Export to Excel Action Date User Type Target More Info Remote Access Log Viewer No results found Log Settings Regional Settings 4 m my 4 Page 1 wz No logs to display ER Logout Q Help amp saral S saral2 ctera ctera com 4 0 12 0 The following information is displayed Table 17 Audit Log Fields This field Displays The action
9. 14 Revised Versions of this License The Free Software Foundation may publish revised and or new versions of the GNU General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies that a certain numbered version of the GNU General Public License or any later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program does not specify a version number of the GNU General Public License you may choose any version ever published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 15 Disclaimer of Warranty THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS
10. Using the CTERA Agent in Appliance Mode 3 Table 2 File Level Backup Tab Fields In this field Do this Manual Only Choose this option to disable automatic backups Periodically Choose this option to specify that automatic backups should be performed every certain number of hours The Start Every field is enabled and you must complete it Start Every Use the arrows to specify the interval between backups in hours Specific Time Choose this option to specify that automatic backups should be performed at a certain hour on certain days The Start Time and On Days fields are enabled and you must complete them Select the hour at which backups should start On Days Specify on which days backups should occur by selecting the relevant check boxes or clicking Every Day Manually Starting Backup The CTERA Agent will automatically back up files to the CTERA appliance according to the schedule configured on the CTERA appliance If desired you can manually trigger backup at any time To manually start backup 1 Click the CTERA Agent tray icon in the Menu Bar The CTERA Agent screen appears x es CTERA Agent ctera File Level Backup 2 hours 47 minutes ago wv Completed successfully O Next backup will run in 21 hours 13 minutes admin c200 21ic6q 2 Click Backup now A progress bar appears and the number of files and bytes remaining for local backup are displayed The CTERA Agent backs up files to the CT
11. 42 Disconnecting the Agent from a CTERA Appliance e 24 Disconnecting the Agent from the CTERA Portal e 78 E Enabling Disabling Excluded Sets 42 Enabling Disabling Included Sets 36 Enabling Disabling Remote Access 28 54 Exporting Logs e 73 F Filtering Logs 72 G GNU GENERAL PUBLIC LICENSE 89 GNU GENERAL PUBLIC LICENSE 3 92 Installing the CTERA Agent e 7 13 27 Introduction e 3 L Legal Information e 2 85 Logging Out of the CTERA Agent Web Interface e 74 Managing Files and Folders on the Cloud Drive e 61 Manually Starting Backup 21 75 Manually Starting Cloud Backup 33 47 75 N Navigating Between Table Pages e 32 97 Index O Opening Ports on Your Firewall e 7 15 p Preparing a Backup Seeding Hard Drive 50 R Refreshing Table Contents 32 Requirements e 7 Restoring Files and Folders from the Cloud Backup Control Panel 79 Restoring Files from Cloud Backup 79 Restoring Files from File Level Backup 25 Restricting Throughput e 52 Resuming the Cloud Backup Service 49 76 S Scheduling Automatic Cloud Backup 33 45 75 Selecting Cloud Folders for Synchronization e 57 59 62 Selecting Files and Folders for Cloud Backup e 33 34 50 Software Requirements 7 Sorting Tables 31 Stopping the Current Backup Operation e 75 Stopping the Current Local Backup Operation e 22 Supported Backup Operations e 5 Suspending and Resuming Ba
12. and the number of files and bytes remaining for local back up are displayed The CTERA Agent backs up files to the CTERA Portal Stopping the Current Backup Operation Tip i Backup can also be stopped via the CTERA Agent Web interface See Cancelling the Current Cloud Backup see Canceling the Current Cloud Backup on page 47 To stop the current backup operation 1 Click the CTERA Agent tray icon in the Menu Bar The CTERA Agent screen appears with a progress bar 2 Click Cancel The current backup operation is stopped Suspending and Resuming Backup You can suspend backup for a CTERA Agent including amp The currently running backup for the CTERA Agent amp All scheduled automatic backups for the CTERA Agent Tip i Backup can also be suspended and resumed via the CTERA Agent Web interface See Suspending the Cloud Backup Service on page 47 and Resuming the Cloud Backup Service on page 48 To suspend backup amp Right click the CTERA Agent tray icon in the Menu Bar and click Suspend If backup is currently running it is paused All future automatic backups for the CTERA Agent are suspended To resume backup amp Right click the CTERA Agent tray icon in the Menu Bar and click Unsuspend Backup resumes CTERA Agent for Mac OS X User Guide 73 4 Using the CTERA Agent in Cloud Agent Mode Viewing the Agent Status To view the CTERA Agent s status amp Click the CTERA Agent tray icon in th
13. 0 The following information is displayed 66 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 15 Cloud Sync Log Fields This field Displays An icon indicating the log level See Log Levels page 63 Operation The synchronization operation performed J New Anew file or directory was created J Updated A file or directory was updated The synchronization operation s direction J In From the cloud drive to the local drive amp Out From the local drive to the cloud drive The name of the file transferred during the synchronization operation Duration The amount of time the synchronization operation took see These ofthe synchronizedfle O Dedup Ratio The deduplication ratio for the file transferred during the synchronization operation Result The result of the synchronization operation Additional information about the event Viewing Access Logs To view Access logs 1 Inthe navigation pane click Advanced gt Log Viewer The Log Viewer page appears 2 Inthe Select Topic drop down list select Access CTERA Agent for Mac OS X User Guide 67 4 Using the CTERA Agent in Cloud Agent Mode The Access logs appear C ctera CTERA Agent Mai sean Access ees Select Topic PAccessy Minimum Severity info Clear Export to Excel Ad d se Sraka Type Date User Protocol Details Remote Access s No results found Log Viewer tara
14. 1 Click the CTERA Agent tray icon Ed in the Menu Bar The Sign In window opens x Cees CTERA Agent ctera signin Server Username Password 2 Inthe Server field do one of the following ad Type the CTERA appliance s IP address amp Type the CTERA appliance s host name as it appears in the Web interface s Main gt This Device page If your appliance is connected to CTERA Portal and subscribed to the Dynamic DNS service enter the appliance DNS name as it appears in the Services page in this field If you opened the appropriate ports on your firewall this will enable the CTERA Agent to back up from anywhere on the Internet See Opening Ports on Your Firewall on page 7 3 Inthe Username and Password fields type your user name and password on this appliance 4 Click Signin The following things happen CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode 3 amp The CTERA Agent connects to the CTERA appliance amp The CTERA Agent tray icon changes to a f and the CTERA Agent screen opens x _ CTERA Agent ctera File Level Backup 2 hours 47 minutes ago Backup now Restore wv Completed successfully Next backup will run in 21 hours 13 minutes admin c200 21c6q Using the CTERA Agent Manager By default the CTERA Agent inherits settings from the global settings for all CTERA Agents If desired you can override the global settings as well as configure the following ag
15. ADDITIONAL RIGHTS THIS SECTION CONSTITUTES A CONTRACT FOR THE BENEFIT OF EACH OF CTERA S LICENSORS RESELLERS AND DISTRIBUTORS 9 Indemnification by You 9 1 You shall indemnify defend and hold CTERA its affiliates and licensors each of its and their business partners and each of its and their respective employees officers directors and representatives harmless from and against any and all claims losses damages liabilities judgments penalties fines costs and expenses including reasonable attorney fees arising out of or in connection with any claim arising out of i Your use of the Software in a manner not authorized by this Agreement and or in violation of the applicable restrictions and or applicable law ii Your violation of any term or condition of this Agreement or any applicable additional policies or iii Your or Your employees or personnel s negligence or willful misconduct CTERA Agent for Mac OS X User Guide 83 5 Legal Information 84 9 2 CTERA shall promptly notify You of any claim subject to indemnification provided that CTERA s failure to do so shall not affect Your obligations hereunder except to the extent that CTERA s failure to promptly notify You materially delays or prejudices Your ability to defend the claim At CTERA s option You will have the right to defend against any such claim with counsel of Your own choosing subject to CTERA s written consent and to settle such claim as You deem approp
16. Agent CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode This chapter explains how to use CTERA Agents to perform local backup by connecting them to a CTERA appliance In This Chapter WorkfloW 13 Connecting the Agent to a CTERA Appliance 14 Using the CTERA Agent Manager 15 Manually Starting Backup 21 Stopping the Current Local Backup Operation 22 Suspending and Resuming Local Backup 22 Viewing the Agent Status 22 Viewing Agent Details 23 Disconnecting the Agent from a CTERA Appliance 23 Restoring Files from File Level Backup 24 Workflow To use the CTERA Agent for local backup in Appliance Mode do the following 1 Install the CTERA Agent
17. OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES GNU GENERAL PUBLIC LICENSE 3 Version 3 29 June 2007 Copyright 2007 Free Software Foundation Inc Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The GNU General Public License is a free copyleft license for software and other kinds of works The licenses for most software and other practical works are designed to take away your freedom to share and change the works By contrast the GNU General Public License is intended to guarantee your freedom to share and change all versions of a program to make sure it remains free software for all its users We the Free Software Foundation use the GNU General Public License for most of our software it applies also to any other work released this way by its authors You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to prevent others from denying you the
18. OS X User Guide 93 5 Legal Information 94 Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law 12 No Surrender of Others Freedom If conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not convey it at all For example if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program 13 Use with the GNU Affero General Public License Notwithstanding any other provision of this License you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work and to convey the resulting work The terms of this License will continue to apply to the part which is the covered work but the special requirements of the GNU Affero General Public License section 13 concerning interaction through a network will apply to the combination as such
19. The default level is Log Errors Only CTERA Agent for Mac OS X User Guide 61 4 Using the CTERA Agent in Cloud Agent Mode Viewing Logs The CTERA appliance Event Log includes the following log categories Table 10 Log Categories This log category Displays System General CTERA Agent events including connecting to the CTERA Portal disconnecting from the CTERA Portal and so on Access Events related to user access to the CTERA Agent Web interface Audit Changes to the CTERA Agent configuration Viewing System Logs To view System logs In the navigation pane click Advanced gt Log Viewer The Log Viewer page appears displaying the system logs Main System i Oe lt z paciup Onions Select Topic GX Systemy Minimum Severity info Clear lt Export to Excel Ad d r Type Date User Details More Info es ee 2013 08 25 09 46 39 Connected to portal name team ctera com ip 174 129 244 61 type CTERA Porta Log Viewer Log Settings A 2013 08 25 09 46 21 Connection to portal failed name team ctera com ip 174 129 244 61 type CTERA Porta Regional Settings iJ 2013 08 25 09 46 21 Disconnected from portal name team ctera com ip 174 129 244 61 type CTERA Porta i9 2013 08 25 09 23 30 Connected to portal name team ctera com ip 174 129 244 61 type CTERA Porta 0 2013 08 25 09 23 23 Agent started up 4 T Page 1 T Displaying logs 1 5 ER Logout Hep A saral amp y saralteam
20. WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 16 Limitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 17 Interpretation of Sections 15 and 16 If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee CTERA Agent for Mac OS X User Guide Legal Information 5 Apa
21. X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Sorting Tables You can sort a table according to a specific column in ascending or descending order To sort a table according to a column 1 Click on the desired column s heading The table is sorted according to the column An arrow in the column s heading indicates that the table is sorted according to the column The arrow s direction indicates the sort order system Select Topic 3 System gt Minimum Severity Type Date User D 2013 08 14 23 01 22 i 20130814 22 38 30 20130815 12 29 34 G 2010815 12 29 17 G 2013 08 15 11 48 52 In this example the table is sorted according to the Type column in descending order 2 To reverse the column s sort order click on the column s heading again The sort order is reversed 3 To select the desired sort order from a list do the following a Mouse over the column s heading An arrow appears in the right side of the column heading system Select Topic System Minimum Severity Q nto 5 Type Date User Deti o EUT USEE 1E3743 Sort Ascending 20130822 13 14 33 Sort Descending in 2010822 11 55 50 Con 2013 08 22 11 55 18 Dist 2013 0822 11 06 17 Con b Click on the arrow then click on the desired sort order in the drop down list The column is sorted accordingly CTERA Agent for Mac OS X User Guide 31 4 Using the CTERA Agent in Cloud Agent Mode Navigating Between Table Pages When
22. Xx Gi ky f 7 A Connected Next file level backup will run in 23 hours 38 minutes Configuring General Settings Last File level Backup To configure general settings 1 Inthe CTERA Agent Manager click the Settings tab 16 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode 3 The Settings tab appears CTERA Agent Editor gt PC Online z E A Using the global settings Override Control Panel Destination Share backups ind B Use SSL Connection Automatic ind Restore Allow user to configure the agent 2 Click Override to override the global general settings Tip i You can revert to global general settings at any time by clicking Use global settings 3 Complete the fields using the information in the following table 4 Click Save CTERA Agent for Mac OS X User Guide 17 3 Using the CTERA Agent in Appliance Mode 18 Table 1 General Settings Fields In this field Destination Share Use SSL Connection Allow user to configure the agent Do this Select the local CTERA appliance network share with which the files and folders from the CTERA Agent enabled computer should be backed up Subdirectories will automatically be created under this network share for each backed up folder Specify whether to use Secure Socket Layer SSL encryption for connections from the CTERA Agent to the CTERA appliance
23. backup operation Transferred Size The size of the files transferred to cloud storage during the backup operation Changed Files The number of files that changed since the last backup operation Changed Size The total size of the files that changed since the last backup operation Additional information about the event Table 14 Cloud Backup Log Lower Pane Fields This field Displays Type An icon indicating whether backup was successful 2 or not FileName __ Thenameofthebackedup fle OO Path Thepathrothebackedupfie OO O Duration The amount of time backup took for the fle e autre ngeeie Additional information about the event CTERA Agent for Mac OS X User Guide 65 4 Using the CTERA Agent in Cloud Agent Mode Viewing Cloud Sync Logs To view Cloud Sync logs 1 Inthe navigation pane click Advanced gt Log Viewer The Log Viewer page appears 2 Inthe Select Topic drop down list select Cloud Sync The Cloud Sync logs appear ctera CTERA Agent Main Cloud Sync 5 m Backup Options Select Topic E Cloud Sync Minimum Severity Q info hClear lt 5 Export to Excel Advanced Z Type Operation Direction File Name Path Start Time Duration Size Transf Remote Access i7 New Out New folder 2013 08 22 09 31 58 00 00 01 0 Bytes 0 Byte Log Viewer Log Settings Regional Settings 4 uw b Page 1 rey Displaying logs 1 1 pe Q Help ES saral saral2 ctera ctera com 4 0 12
24. code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If aS a consequence of a court judgment or allegation of patent infringement or for any other reason no
25. ctera com 4 0 12 0 Tip i If the Log Viewer is already open and a different log category is displayed in the eT Select Topic drop down list select System The following information is displayed 62 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 11 System Log Fields This field Displays An icon indicating the log level See Log Levels page 63 The date and time at which the event occurred A description of the event Additional information about the event Table 12 Log Levels use oo aai The user who triggered the event Log Level Q sd Emergency 3 Alert J Critical oJ Error Viewing Cloud Backup Logs To view Cloud Backup logs 1 Doone of the following To access Cloud Backup logs from the Cloud Backup Control Panel page click History To access Cloud Backup logs from the Log Viewer 1 Inthe navigation pane click Advanced gt Log Viewer The Log Viewer page appears 2 Inthe Select Topic drop down list select Cloud Backup CTERA Agent for Mac OS X User Guide 4 Using the CTERA Agent in Cloud Agent Mode 64 The Cloud Backup logs appear For information on the displayed fields see the following Main Cloud Backup k i S 2 m iiile iit Select Topic Cloud Backup Minimum Severity info y Clear lt Export to Excel ae Type Start Time Mode Type Duration Result Files Remote Access Q 2013 08 22 08 57 06 Backup manual
26. drive synchronization settings 1 Inthe navigation pane click Main gt Cloud Drive The Cloud Drive page appears 2 Click Settings The Cloud Drive Settings window opens displaying the Select Folders tab 3 Click the Advanced tab CTERA Agent for Mac OS X User Guide 57 4 Using the CTERA Agent in Cloud Agent Mode The Advanced tab appears mlx Cloud Drive Settings e gt T Advanced Select Folders Select the local folder to synchronize te Nen gE CTERA E eee Sj CTERA Agent a _ ctera a _ CloudDrive awww CJ FLEXnet C Google a HP C HP Product Assistant jam After resolving conflict keep original for 7 a days 4 Expand the tree nodes and select the local folder under which folders should be created for each portal cloud folder you chose for synchronization For information on choosing portal cloud folders for synchronization see Selecting Cloud Folders for Synchronization on page 56 5 Inthe After resolving conflict keep original for field use the arrow buttons to specify the number of days that the appliance should retain the original version of a file that was independently modified on more than one replica After this time the conflicting copies are deleted Conflicting copies are stored in the conflicts trashcan folder conflicts 6 Click Save Viewing Cloud Drive Synchronization Status You can view information on cloud drive synchronization status and the amount of cl
27. fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this L
28. for which the parameter in the first column contains the string in the third column This operator is relevant for the File Name File Path and File Type parameters only is one of Include all files for which the parameter in the first column is included in the set specified in the third column This operator is relevant for the File Name File Path and File Type parameters only Include all files whose size is less than the amount specified in the third column This operator is relevant for the File Size parameter only oe Include all files whose size is more than the amount specified in the third column This operator is relevant for the File Size parameter only before Include all files whose last modification date is before the date specified in the third column This operator is relevant for the File Modified parameter only after Include all files whose last modification date is after the date specified in the third column This operator is relevant for the File Modified parameter only 40 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Deleting Included Sets To delete an included set 1 In the navigation pane click Backup Options gt Backup Sets The Backup Sets page appears Select the desired included set s name and click Delete A confirmation message appears Click Yes The included set is deleted Enabling Disabling Excluded Sets In order for an exclu
29. j lt Pevaus next gt J rnan If canoa 7 Specify how the CTERA appliance should handle files that exist both on your drive and in the selected backup by doing one of the following CTERA Agent for Mac OS X User Guide 77 4 Using the CTERA Agent in Cloud Agent Mode To specify that the files on your drive should be overwritten by the files in the backup choose Overwrite the destination file To specify that the files on your drive should have the modification date appended to their name choose Append modification date to the file name 8 Click Next The Wizard Completed screen appears Restore Files Wizard Wizard Completed cana 9 Click Finish A progress bar appears and the files are restored form the selected backup Main ee Cloud Backup Control Panel Cloud Drive Backup Options Advanced Restore in Progress Cancel History 0 Bytes recieved 0 files 0 Bytes remaining 6 minutes 5 seconds 0 bit sec x Last backup completed successfully 11 minutes 10 seconds ago fia Logout Help amp saral saral2 ctera ctera com 4 0 12 0 10 To toggle the information displayed under the progress bar do one of the following To display the effective throughput in Kbit sec click the icon and then click Show effective throughput 78 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 amp To display the bandwidth usage in bit sec
30. keep intact all notices of the absence of any warranty and give all recipients a copy of this License along with the Program You may charge any price or no price for each copy that you convey and you may offer support or warranty protection for a fee 5 Conveying Modified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also meet all of these conditions a The work must carry prominent notices stating that you modified it and giving a relevant date b The work must carry prominent notices stating that it is released under this License and any conditions added under section 7 This requirement modifies the requirement in section 4 to keep intact all notices c You must license the entire work as a whole under this License to anyone who comes into possession of a copy This License will therefore apply along with any applicable section 7 additional terms to the whole of the work and all its parts regardless of how they are packaged This License gives no permission to license the work in any other way but it does not invalidate such permission if you have separately received it d If the work has interactive user interfaces each must display Appropriate Legal Notices however if the Program has interactive interfaces that do not display Appropriate Legal Notices your work need not make the
31. litigation is filed CTERA Agent for Mac OS X User Guide 95 5 Legal Information 96 4 Redistribution You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium with or without modifications and in Source or Object form provided that You meet the following conditions a You must give any other recipients of the Work or Derivative Works a copy of this License and b You must cause any modified files to carry prominent notices stating that You changed the files and c You must retain in the Source form of any Derivative Works that You distribute all copyright patent trademark and attribution notices from the Source form of the Work excluding those notices that do not pertain to any part of the Derivative Works and d If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and wherever such third party notices normally appear The contents of the NOTICE file are for informational purposes only and do not modify the Licen
32. system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to
33. to the exclusive jurisdiction of the competent courts of Tel Aviv Israel and the parties agree and submit to the personal and exclusive jurisdiction and venue of these courts except that nothing will prohibit CTERA from instituting an action in any court of competent jurisdiction to obtain injunctive relief or protect or enforce its intellectual property rights CTERA Agent for Mac OS X User Guide Legal Information 5 11 4 The failure of CTERA to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision If for any reason a court of competent jurisdiction finds any provision or portion of this Agreement to be unenforceable the remainder of this Agreement will continue in full force and effect 11 5 This Agreement constitutes the entire agreement between CTERA and You with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements written or oral regarding such subject matter Any waiver of any provision of this Agreement will be effective only if in writing and signed by CTERA 11 6 You may not assign or transfer any of Your rights or obligations under this Agreement to a third party without the prior written consent of CTERA CTERA may freely assign this Agreement Any attempted assignment or transfer in violation of the foregoing will be void GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991
34. 00 14 50 Canceled by user 3167 Log Viewer z i Q 2013 08 22 08 53 25 Backup manual 00 01 53 Canceled by user 13254 Log Settings Regional Settings Q 2013 08 22 08 52 35 Backup manual 00 00 07 Canceled by user 0 4 mW b Page 1 D Displaying logs 1 3 gt Type Operation File Name Path Duration Size Transferr Dedup Ratio Result 4 Ww p Page 1 T No logs to display Logout Help amp saral saral2 ctera ctera com 4 0 12 0 Tip i By default the lower pane will appear displaying all files for which an error occurred during backup However if you disabled additional logging for backup operations the lower pane will not appear For information on configuring the logging level see Configuring Event Log Settings on page 60 2 To view additional logging information for a backup operation click on the desired operation in the upper pane Information about files included in the backup operation appears in the lower pane CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 13 Cloud Backup Log Upper Pane Fields This field Displays Mode The operation mode Backup or Restore The type of backup Manual or Scheduled Duration The amount of time the backup operation took Result Theresult ofthe backup operation OOO Files the number of files to be backedup O OO Sze Thetotalsize ofthe fles to be backedup Transferred Files The number of files transferred to cloud storage during the
35. 24 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode 3 The Restore Files from Backup dialog box opens el Snapshot Aug 17 2013 09 06PM a E root Name Type Size Modified s Mm N its f he o results found Restore Files from Backup This wizard will restore files from this device to TOSH Select the files and applications to restore Original Folder E lt Previous next gt Finish cance _ 3 To view a folder s contents select the folder in the left pane The selected folder s contents appear in the right pane 4 Ineither pane select the check boxes next to the files and folders you want to restore For an explanation of the icons and check boxes next to each folder see Folder Icons page 34 5 Click Next The Restore In Progress screen appears with a progress bar S lt H Restore in Progress Restoring 6 Click Finish CTERA Agent for Mac OS X User Guide 25 4 Using the CTERA Agent in Cloud Agent Mode This chapter explains how to use CTERA Agents to perform cloud backup by connecting them to the CTERA Portal In This Chapter WOrkflOW 27 Connecting the Agent to the CTERA Portal 28 Using the CTERA Agent Web Interface
36. Back Continue 5 Click Continue CTERA Agent for Mac OS X User Guide Installing the CTERA Agent 2 A popup pane appears To continue installing the software you must agree to the terms of the software license agreement Click Agree to continue or click Disagree to cancel the installation and quit the Installer Read License Disagree Agree 6 Click Agree The Installation Type pane appears Install CTERA Agent Standard Install on Macintosh HD 8 Introduction License This will take 17 7 MB of space on your computer Destination Select Click Install to perform a standard installation of this software for all users of this computer All users of this computer will be able to use this Installation software 8 Installation Type Summary GoBack Install 7 Click Install A popup pane appears f EN Installer is trying to install new software Type your password to allow this Password Cancel install Sofware 8 Enter your username and password for this machine then click Install Software CTERA Agent for Mac OS X User Guide 9 2 Installing the CTERA Agent CTERA Agent is installed and the Installation pane tracks the progress 0080 2 Install CTERA Agent Installing CTERA Agent Introduction License Destination Select Installation Type mpane ania Running package scripts Sum
37. COMPANY OR LEGAL ENTITY TO THESE SOFTWARE LICENSE TERMS IF YOU DO NOT AGREE TO THESE SOFTWARE LICENSE TERMS DO NOT DOWNLOAD INSTALL COPY ACCESS OR USE THE SOFTWARE AND PROMPTLY RETURN THE SOFTWARE INCLUDING ALL PACKAGING MEDIA DOCUMENTATION AND PROOF OF PAYMENT TO THE PARTY FROM WHOM IT WAS OBTAINED FOR A REFUND OF THE AMOUNT PAID PROVIDED THAT THE RETURN IS MADE WITHIN TEN 10 DAYS OF THE DATE OF PURCHASE 1 License to Use Software 1 1 Subject to proper payment to CTERA and Your compliance with the terms and conditions of this Agreement CTERA hereby grants You a non exclusive non sublicensable non transferable license to install and use the Software solely for Your internal business needs in accordance with the terms set forth in this Agreement and subject to any further restrictions in CTERA documentation and solely on the CTERA appliance on which CTERA installed the Software or for stand alone Software solely on a single computer running a validly licensed copy of the operating system for which the Software was designed You agree that except for the limited specific license rights granted in this section 1 You receive no license rights to the Software CTERA Agent for Mac OS X User Guide 5 Legal Information 1 2 Unless otherwise authorized in writing by CTERA and to the extent otherwise provided in the applicable license for Free Programs as defined below You undertake not to and not to allow third parties to 1 sub
38. Complete the fields using the information in the following table 4 Click Save 44 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 5 Backup Schedule Fields In this field Do this Periodically The Start Every field is enabled and you must complete it Start Every Type the amount of time between automatic cloud backups in hours The default value is 24 hours Specific Time Choose this option to automatically back up files according to a specified daily schedule The Start Time Stop Time and On Days fields are enabled and you must complete them Start Time Select the time at which cloud backup should start Note If a given backup extends past the scheduled time for the next automatic backup the next automatic backup will commence immediately upon completion of the prior backup Stop Time Select the time at which cloud backup must end This can be Choose this option to automatically back up files every specified number of hours any of the following amp A specific hour amp On Completion The backup operation will only end when cloud backup is complete The default value is On Completion Note If the amount of changed data to back up is large the backup process can take several hours or days Therefore if a stop time is configured the backup process may not be completed within the time frame For example if you specify that data should be backed up betwe
39. ERA Agent connects directly to CTERA Portal without utilizing the services of an intermediate CTERA appliance Data from the CTERA Agent installed computer is backed up to a folder on the CTERA Portal Cloud Agent mode also supports Cloud Drive synchronization a subscription service that enables you to synchronize your portal cloud drive with a specific folder on the CTERA Agent The CTERA Agent can be remotely managed monitored and accessed from the CTERA Portal For information refer to the CTERA Portal User Guide Tip i The CTERA Agent is also available as an app that can be installed on mobile devices For information refer to the CTERA Mobile User Guide CTERA Agent Licensing Appliance Mode When the CTERA Agent is installed on a Mac OS X operating system it consumes one CTERA Workstation Agent license from the pool of workstation agents in your appliance If your appliance runs out of the included number of workstation agent licenses it requests additional licenses from the CTERA Portal Workstation Backup licenses pool allocated to your CTERA Portal account Tip i A license is taken for as long as an agent is defined in your appliance If you are no longer using an agent you can delete the agent entry from the appliance to regain its license CTERA Agent Licensing Cloud Mode If you are subscribed to the Cloud Backup service the Mac OS X agent consumes one CTERA Workstation Backup license from your CTERA Portal quota
40. ERA appliance CTERA Agent for Mac OS X User Guide 21 3 Using the CTERA Agent in Appliance Mode Stopping the Current Local Backup Operation To stop the current backup operation 1 Click the CTERA Agent tray icon in the Menu Bar The CTERA Agent screen appears with a progress bar 2 Click Cancel The current backup operation is stopped Suspending and Resuming Local Backup You can suspend local backup for a CTERA Agent including amp The currently running local backup for the CTERA Agent amp All scheduled automatic local backups for the CTERA Agent To suspend local backup amp Right click the CTERA Agent tray icon in the Menu Bar and click Suspend If local backup is currently running it is paused All future automatic backups for the CTERA Agent are suspended To resume local backup amp Right click the CTERA Agent tray icon in the Menu Bar and click Unsuspend Local backup resumes Viewing the Agent Status To view the CTERA Agent s status amp Click the CTERA Agent tray icon in the Menu Bar The CTERA Agent screen appears CTERA Agent File Level Backup 2 hours 47 minutes ago M a i n F ra m e w Completed successfully Mth thd echo ane Status Bar 22 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode 3 The screen is composed of the following parts amp Main frame Displays controls for performing backups and restoring from the created back
41. Enabled The CTERA Agent will use SSL Disabled The CTERA Agent will not use SSL Automatic The CTERA Agent will not use SSL when in the same LAN as the CTERA appliance and will use SSL when they are not in the same LAN as the CTERA appliance The default value is Automatic Select this option to allow CTERA Agent users to configure their own agent In order for CTERA Agent users to manage their own agents this option must be selected and the CTERA Agent users must be members of the ctera user group Note When this option is cleared selecting files for local backup can only be done by an administrator in the CTERA appliance Web interface The CTERA Agent user cannot select files for backup locally nor can they configure agent settings via the CTERA appliance Web interface However the user can still initiate backup and restore operations CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Appliance Mode 3 Configuring File Level Backup Settings To configure file level backup settings 1 Inthe CTERA Agent Manager click the File level Backup tab The File level Backup tab appears CTERA Agent Editor x PC Online amp Q Using the global settings E Override L J P oe am Control Panel Every 24 hours Files to Back Up mm Selected Files Only An Applications to Backup Up EN No Applications G Start Backup l amp Restore Start file level backup Resto
42. Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you dist
43. Guide Using the CTERA Agent in Cloud Agent Mode 4 3 To toggle the information displayed under the progress bar do one of the following amp To display the effective throughput in Kbit sec click the icon and then click Show effective throughput J To display the bandwidth usage in bit sec click the icon and then click Show bandwidth usage Canceling the Current Cloud Backup You can cancel a running cloud backup Tip i Only the current backup will be canceled The next automatic backup will occur as scheduled To cancel the current cloud backup 1 Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears 2 Click Cancel The current backup is canceled Suspending the Cloud Backup Service You can suspend the CTERA Cloud Backup service including ad The currently running backup a1 All scheduled automatic backup Tip i Performing the following procedure is equivalent to suspending the Cloud Backup service via the CTERA Agent tray icon s right click menu To suspend the CTERA Cloud Backup service 1 Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears 2 Click Suspend If a backup is currently running it is paused All future automatic backups are suspended CTERA Agent for Mac OS X User Guide 47 4 Using the CTERA Agent in Cloud Agent Mode A message appears indicating that backup has been suspended
44. R RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION THIS SECTION CONSTITUTES A CONTRACT FOR THE BENEFIT OF EACH OF CTERA S LICENSORS RESELLERS AND DISTRIBUTORS 8 Limitation of Liability NEITHER CTERA NOR ANY OF ITS LICENSORS AND RESELLERS SHALL BE LIABLE TO YOU FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES EVEN IF CTERA ITS LICENSORS OR RESELLERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN CONNECTION WITH THIS AGREEMENT INCLUDING WITHOUT LIMITATION ANY SUCH DAMAGES RESULTING FROM i THE USE OR THE INABILITY TO USE THE SOFTWARE ii THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR iii UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT IN ANY CASE AND WITHOUT DEROGATING FROM THE ABOVE TO THE EXTENT THAT THE AFOREMENTIONED LIMITATION OF LIABILITY SHALL NOT BE ENFORCEABLE CTERA S AGGREGATE LIABILITY UNDER THIS AGREEMENT AND ANY OTHER AGREEMENT BETWEEN CTERA AND YOU SHALL BE LIMITED TO THE LOWER OF I THE AMOUNT ACTUALLY PAID BY YOU TO CTERA FOR THE SOFTWARE WHICH IS THE SUBJECT MATTER OF THE CLAIM OR II USS1 000 000 THE SOFTWARE IS NOT INTENDED FOR USE IN CONNECTION WITH ANY INHERENTLY DANGEROUS APPLICATION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ACCORDINGLY SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE
45. S IS CTERA AND CTERA S LICENSORS AND RESELLERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE WITH RESPECT TO THE SOFTWARE EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW CTERA AND ITS LICENSORS AND RESELLERS DISCLAIM ALL WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT QUIET ENJOYMENT AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE CTERA AND ITS LICENSORS AND RESELLERS DO NOT WARRANT THAT THE SOFTWARE WILL FUNCTION AS DESCRIBED WILL BE UNINTERRUPTED OR ERROR FREE OR FREE OF HARMFUL COMPONENTS OR THAT THE DATA YOU STORE BY USING THE SOFTWARE WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED NO ADVICE OR INFORMATION OBTAINED BY YOU FROM CTERA OR FROM ANY THIRD PARTY OR THROUGH THE SOFTWARE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT YOU UNDERSTAND AND AGREE THAT YOU USE THE SOFTWARE AND ALL THIRD PARTY SOFTWARE OR SERVICES MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SOFTWARE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SOFTWARE AND SUCH THIRD PARTY SOFTWARE AND SERVICES SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU YOU MAY ALSO HAVE OTHE
46. User Guide CTERA Agent for Mac OS X september 2013 Version 4 0 f ctera Copyright 2009 2013 CTERA Networks Ltd All rights reserved No part of this document may be reproduced in any form or by any means without written permission from CTERA Networks Ltd Information in this document is subject to change without notice and does not represent a commitment on part of CTERA Networks Ltd CTERA C200 C400 C800 P1200 CloudPlug NEXT3 Cloud Attached Storage and Virtual Cloud Drive are trademarks service marks or registered trademarks of CTERA Networks Ltd All other product names mentioned herein are trademarks or registered trademarks of their respective owners The products described in this document are protected by U S patents foreign patents or pending applications Tip i For legal information and for the end user license agreement refer to Legal Information on page 81 in this guide Contents Introduction 3 About Cloud Attached Storage 3 About the CTERA Agent 3 CTERA Agent Licensing Appliance Mode 4 CTERA Agent Licensing Cloud Mode 4 Su
47. a table contains multiple pages you can navigate between the pages by using the controls at the bottom of the table To navigate between pages amp Do any of the following I To navigate to the next page click amp To navigate to the previous page click d amp To navigate to page 1 click l4 amp To navigate to a specific page in the Page field type the desired page number Refreshing Table Contents You can refresh the contents of various tables in the main frame To refresh a table s contents At the bottom of the table or list click a The table s contents are refreshed Configuring Cloud Backup Settings To configure cloud backup settings 1 Specify the data that should be included or excluded from backup operations by doing one or more of the following J To choose specific files and folders to include in the back up select the desired files and folders See Selecting Files and Folders for Cloud Backup on page 33 amp To choose specific file types to include in or exclude from backup operations define and enable backup sets See Working with Backup Sets on page 34 2 Dooneor more of the following ad Schedule automatic backup of the selected folders See Scheduling Automatic Cloud Backup on page 44 The files will be backed up according to the configured schedule amp Perform a manual backup of the selected folders See Manually Starting Cloud Backup on page 46 32 CTERA Agent f
48. access CTERA Agent Remote Administration On On Remote access to this administration interface and files is available from the following address http saral2 ctera ctera com A saral saral2 ctera ctera com 4 0 12 0 1 Inthe navigation pane click Remote Access The Remote Access page appears 2 Slide the lever to the Off position Remote access is disabled Using Cloud Drive Synchronization 54 If you are subscribed to the Cloud Drive service on your service provider s CTERA Portal cloud drive synchronization is enabled in the CTERA Agent by default enabling you to synchronize your portal cloud drive with a specific folder on one or more CTERA agents in cloud mode Synchronization is bi directional Conflicts that may occur when a file has been modified on multiple sources are detected and automatically resolved by choosing the most recent version of the file On a computer with an older file version the file is moved to the cloud drive s conflicts folder called the conflicts trashcan Files in the conflicts trashcan are automatically deleted after a configurable time Tip i In order for conflict resolution to be performed correctly your computer clock must be synchronized with the CTERA Portal clock If there is more than one hour difference between the two clocks after taking into account timezone differences the agent will not synchronize the cloud drive folder CTERA Agent for Mac OS X Us
49. ack up 100 MB worth of files in the next cloud backup operation for a total of 200 MB Your account already has 350 MB worth of files stored online In this case the Cloud Storage Usage field will display 550MB CTERA Agent for Mac OS X User Guide 33 4 Using the CTERA Agent in Cloud Agent Mode Table 3 Folder Icons This icon Indicates Existing files in this folder are selected for backup New files and folders in this folder will be backed up This folder and all of its sub folders are selected for backup Note that the check box has a white background Some but not all of the folder s sub folders are selected for backup Note that the check box has a gray background Bo This folder and all of its sub folders will not be backed up Working with Backup Sets A backup set represents a group of files with certain file extensions and or located in certain folders For example a set called My Music may include all files with the extensions wav and mp3 that are located in the folder My Documents gt Music There are two types of backup sets J Included sets Files that should be included in each backup amp Excluded sets Files that should be excluded from each backup You can use backup sets to fully customize backup operations For example if you did not select the My Documents folder for backup but you want to back up all of the PDF files in this folder you would define an included set that in
50. acking reading or copying 7 Additional Terms CTERA Agent for Mac OS X User Guide 91 5 Legal Information 92 Additional permissions are terms that supplement the terms of this License by making exceptions from one or more of its conditions Additional permissions that are applicable to the entire Program shall be treated as though they were included in this License to the extent that they are valid under applicable law If additional permissions apply only to part of the Program that part may be used separately under those permissions but the entire Program remains governed by this License without regard to the additional permissions When you convey a copy of a covered work you may at your option remove any additional permissions from that copy or from any part of it Additional permissions may be written to require their own removal in certain cases when you modify the work You may place additional permissions on material added by you to a covered work for which you have or can give appropriate copyright permission Notwithstanding any other provision of this License for material you add to a covered work you may if authorized by the copyright holders of that material supplement the terms of this License with terms a Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License or b Requiring preservation of specified reasonable legal notices or author attributions
51. alf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability CTERA Agent for Mac OS X User Guide Index A About Cloud Attached Storage e 3 About the CTERA Agent e 3 Accessing the Cloud Drive Folder 83 Adding and Editing Excluded Sets 43 Adding and Editing Included Sets 37 Apache License e 99 C Canceling the Current Cloud Backup 48 75 Canceling the Current Restore Process 82 Clearing Logs 73 Configuring Advanced Cloud Drive Synchronization Settings 59 60 Configuring Cloud Backup Settings 28 33 Configuring Event Log Settings 28 62 66 72 Configuring File Level Backup Settings 14 19 Configuring General Settings 17 Configuring the Agent 17 Configuring the CTERA Agent Language e 74 Connecting the Agent to a CTERA Appliance e 13 14 Connecting the Agent to the CTERA Portal e 27 28 Connecting to the CTERA Agent Manager e 14 16 25 Connecting to the CTERA Agent Web Interface e 28 30 Contacting Technical Support e 5 CTERA Agent Licensing Appliance Mode e 4 CTERA Agent Licensing Cloud Mode e 5 CTERA End User License Agreement e 85 D Deleting Excluded Sets e 45 CTERA Agent for Mac OS X User Guide Deleting Included Sets
52. all files that have the extension txt and reside in the folder share1 textfiles by entering txt in the previous dialog box and then choosing the folder share1 textfiles in this dialog box 9 Expand the tree nodes to reveal the folders For an explanation of the icons and check boxes next to each folder see Folder Icons page 34 10 Select the check boxes next to the folders you want to include in the included set 11 Click Next CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 The Done screen appears mane Set Details x Done 12 Click Finish Tip If you added a new included set it is automatically enabled CTERA Agent for Mac OS X User Guide 39 4 Using the CTERA Agent in Cloud Agent Mode Table 4 Backup Set Condition Operators Use this operator To do this begins with Include all files for which the parameter in the first column begins with the string in the third column This operator is relevant for the File Name File Path and File Type parameters only Include all files for which the parameter in the first column ends Include all files for which the parameter in the first column matches the string in the third column This operator is relevant for the File Name File Path and File with the string in the third column This operator is relevant for the File Name File Path and File Type parameters only Include all files
53. ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally CTERA Agent for Mac OS X User Guide 87 5 Legal Information NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
54. ations or new releases of the Software under this Agreement You may contact CTERA or its authorized resellers to determine the availability of such support maintenance distribution or upgrade of the Software and the fees terms and conditions applicable thereto 2 Intellectual Property 2 1 You acknowledge that CTERA or other third parties own all right title and interest including all intellectual property rights in and to the Software portions thereof or software or content provided through or in conjunction with the Software Except for the license granted in accordance with Section 1 of this Agreement all rights in and to the Software are reserved no licenses implied or otherwise are granted by CTERA You are not authorized to use CTERA s trademarks service marks or trade dress and You agree not to display or use them in any manner 2 2 If You have comments on the Software or ideas on how to improve it please contact us By doing so You also grant CTERA a perpetual royalty free irrevocable transferable license with right of sublicense to use and incorporate Your ideas or comments into the Software or third party software content or services and to otherwise exploit Your ideas and comments in each case without payment of any compensation 3 GPL License The Software makes use of free and open source programs the Free Programs licensed under the following license agreements GNU General Public License GPL vers
55. by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a
56. che License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Definitions License shall mean the terms and conditions for use reproduction and distribution as defined by Sections 1 through 9 of this document Licensor shall mean the copyright owner or entity authorized by the copyright owner that is granting the License Legal Entity shall mean the union of the acting entity and all other entities that control are controlled by or are under common control with that entity For the purposes of this definition control means i the power direct or indirect to cause the direction or management of such entity whether by contract or otherwise or ii ownership of fifty percent 50 or more of the outstanding shares or iii beneficial ownership of such entity You or Your shall mean an individual or Legal Entity exercising permissions granted by this License Source form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanical transformation or translation of a Source form including but not limited to compiled object code generated documentation and conversions to other media types Work shall mean the work of authorship whether in Source or Object form made available under the Licen
57. ckup 76 Suspending and Resuming Local Backup e 22 Suspending the Cloud Backup Service 48 76 Suspending Unsuspending Cloud Drive Synchronization 56 T The CTERA Agent Web Interface 30 U Uninstalling the CTERA Agent e 11 Using Cloud Drive Synchronization 55 98 Using the CTERA Agent in Appliance Mode e 13 Using the CTERA Agent in Cloud Agent Mode e 27 Using the CTERA Agent Manager e 15 Using the CTERA Agent Web Interface 29 V Viewing Access Logs e 69 Viewing Agent Details 24 78 Viewing Audit Logs e 71 Viewing Cloud Backup Information 49 Viewing Cloud Backup Logs 50 63 65 Viewing Cloud Drive Synchronization Status e 60 Viewing Cloud Sync Logs 68 Viewing Logs 62 64 72 73 Viewing System Logs e 64 Viewing the Agent Status 23 77 W Workflow e 13 27 Working with Backup Sets e 33 35 CTERA Agent for Mac OS X User Guide
58. click the icon and then click Show bandwidth usage Canceling the Current Restore Process When restoring files from the Cloud Backup Control Panel you can cancel a running file restore process To cancel the current restore process 1 Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears 2 Click Cancel The current restore process is canceled Accessing the Cloud Drive Folder If you are subscribed to the Cloud Drive service your cloud drive will automatically be mapped as a network drive You can access the cloud drive and its contents using the following procedure By default access to the cloud drive folder is restricted to members of group ctera If you would like to allow other users to access the directory modify the directory permissions To access the cloud drive aJ Navigate to usr local cloud The cloud drive s contents are displayed CTERA Agent for Mac OS X User Guide 19 Legal Information This chapter contains important legal information about your CTERA products In This Chapter CTERA End User License Agreement 81 GNU GENERAL PUBLIC LICENSE 85 GNU GENERAL PUBLIC LICENSE 3 88 Apache License
59. cludes all files that are located in the My Documents folder and have the file extension pdf Conversely if you selected the My Documents folder for backup but you do not want to back up PDF files in this folder you would define an excluded set that includes all files that are located in the My Documents folder and have the file extension pdf Tip For information on the order in which the CTERA appliance processes included i sets excluded sets and selected folders see your CTERA appliance s user guide How Can I Control the Scope of Backup Operations 34 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Enabling Disabling Included Sets In order for an included set to be used during backup operations it must be enabled To enable an included set 1 Inthe navigation pane click Backup Options gt Backup Sets The Backup Sets page appears A cT era CTERA Agent Main Backup Sets Backup Options Backup Files Backup Sets New IF Gi Exclude Sets Backup Applications Schedule Throughput Name Enabled Comment Y Documents Office documents images photos and drawings Image photo and drawing files Advanced Video Movies and video files Audio Music and sound files Archive and Compressed Compressed or archive files D ppap g Email Email mailbox files Selected Files 0 Bytes Calculating storage usage 50 6MB of 10 00GB 0 Logout Q Hel
60. clusively on your behalf under your direction and control on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you Conveying under any other circumstances is permitted solely under the conditions stated below Sublicensing is not allowed section 10 makes it unnecessary 3 Protecting Users Legal Rights From Anti Circumvention Law No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996 or similar laws prohibiting or restricting circumvention of such measures When you convey a covered work you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is effected by exercising rights under this License with respect to the covered work and you disclaim any intention to limit operation or modification of the work as a means of enforcing against the work s users your or third parties legal rights to forbid circumvention of technological measures 4 Conveying Verbatim Copies You may convey verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice keep intact all notices stating that this License and any non permissive terms added in accord with section 7 apply to the code
61. covered work means either the unmodified Program or a work based on the Program To propagate a work means to do anything with it that without permission would make you directly or secondarily liable for infringement under applicable copyright law except executing it on a computer or modifying a private copy Propagation includes copying distribution with or without modification making available to the public and in some countries other activities as well To convey a work means any kind of propagation that enables other parties to make or receive copies Mere interaction with a user through a computer network with no transfer of a copy is not conveying An interactive user interface displays Appropriate Legal Notices to the extent that it includes a convenient and prominently visible feature that 1 displays an appropriate copyright notice and 2 tells the user that there is no warranty for the work except to the extent that warranties are provided that licensees may convey the work under this License and how to view a copy of this License If the interface presents a list of user commands or options such as a menu a prominent item in the list meets this criterion 1 Source Code The source code for a work means the preferred form of the work for making modifications to it Object code means any non source form of a work A Standard Interface means an interface that either is an officia
62. d Storage combines on premises Network Attached Storage devices and or CTERA Agent software with cloud services in a single integrated solution File sharing is performed on the local network while cloud storage services are used for off site backup and disaster recovery Automated differential backup and restore functions include the industry s latest block level de duplication compression and encryption technologies ensuring secure and efficient synchronization between the cloud storage service and the CTERA appliance or CTERA Agent installed computer About the CTERA Agent You can back up data from any computer on your network that is installed with the CTERA Agent You can also use the CTERA Agent to easily backup roaming PCs or remote offices even when they are outside your network The CTERA Agent supports the following modes amp Appliance mode The CTERA Agent connects to a local CTERA appliance which provides the backup and restore capabilities of a local network solution together with the safety and manageability of a cloud backup service Data from the CTERA Agent installed computer is backed up to a network share on the CTERA appliance and from the appliance to the CTERA Portal CTERA Agent for Mac OS X User Guide 1 Introduction The CTERA Agent can be remotely managed and monitored from the CTERA appliance s Web interface For information refer to your CTERA appliance s user guide lt 1 Cloud Agent mode The CT
63. d be restricted Select to specify that the bandwidth used for cloud backups should be restricted only on specific days This can be any of the following J One or more specific days amp Every Day Bandwidth used for cloud backup will be restricted every day The default value is Every Day 52 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Enabling Disabling Remote Access You can enable and disable administration of this agent from the portal To enable remote access 1 Inthe navigation pane click Remote Access The Remote Access page appears _ ctera Main Remote Access Backup Options Advanced Remote Access gut gt Log Viewer Log Settings 3 a4 Regional Settings Logout Help CTERA Agent A Remote Administration Off ma Remote access to this administration interface and files is currently disabled E off pi saral saral2 ctera ctera com 4 0 12 0 2 Slide the lever to the On position Remote access is enabled CTERA Agent for Mac OS X User Guide 53 Using the CTERA Agent in Cloud Agent Mode A link appears which you can click on to view a remote management page You can keep this link in your browser bookmarks for remote access to this appliance p ctera Main Backup Options Advanced Remote Access Log Viewer Log Settings Regional Settings Logout Q Help Remote Access amp To disable remote
64. ded set to be used during backup operations it must be enabled To enable an excluded set 1 In the navigation pane click Backup Options gt Exclude Sets The Exclude Sets page appears Main Exclude Sets Backup Options Backup Files s Backup Sets Bi new Ei Ei Exclude Sets Name Enabled Comment Backup Applications D Scheie Temporary Files v Temporary files which usually do not require backup Throughput Advanced Selected Files 0 Bytes Cloud Storage Usage 50 6MB of 10 00GB 0 Logout amp Help amp saral saral2 ctera ctera com 4 0 12 0 2 Next to the desired excluded set in the Enabled column select the check box The excluded set is enabled At the bottom of the workspace the Selected Files field indicates the size of the files selected for backup The Cloud Storage Usage field indicates the amount of used space in your account after the next cloud backup operation including backups from any other CTERA appliances included in your account CTERA Agent for Mac OS X User Guide 41 4 Using the CTERA Agent in Cloud Agent Mode To disable an excluded set 1 In the navigation pane click Backup Options gt Exclude Sets The Exclude Sets page appears Next to the desired excluded set in the Enabled column clear the check box The excluded set is disabled At the bottom of the workspace the Selected Files field indicates the size of the files selected for backup The Cloud Sto
65. dynamically linked subprograms that the work is specifically designed to require such as by intimate data communication or control flow between those subprograms and other parts of the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source CTERA Agent for Mac OS X User Guide 89 90 5 Legal Information The Corresponding Source for a work in source code form is that same work 2 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission to run the unmodified Program The output from running a covered work is covered by this License only if the output given its content constitutes a covered work This License acknowledges your rights of fair use or other equivalent as provided by copyright law You may make run and propagate covered works that you do not convey without conditions so long as your license otherwise remains in force You may convey covered works to others for the sole purpose of having them make modifications exclusively for you or provide you with facilities for running those works provided that you comply with the terms of this License in conveying all material for which you do not control copyright Those thus making or running the covered works for you must do so ex
66. e Menu Bar The CTERA Agent screen appears Main ae ame CTERA Agent ctera Cloud Backup 34 IF e ni m y T mat Backup now Restore Cloud Drive pin aera os Open folder View online Status bar CS Next backup will run in 12 hours 6 minutes ae Taen The screen is composed of the following parts amp Main frame Displays controls for performing backups and restoring from the created backup files The amount of time since the last backup is displayed as well as an indication of whether the backup was successful Mousing over the backup result displays a tooltip with additional details about the backup amp Status bar Displays the amount of time remaining until the next automatic backup followed by username portal where username is your username for accessing the CTERA Portal and portal isthe name of the CTERA Portal to which the CTERA Agent is currently connected The icon indicates that the CTERA Agent is in Cloud Agent mode 74 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Viewing Agent Details You can view CTERA Agent details including its version the operating system on which it is installed and copyright information To view CTERA Agent details 1 Right click the CTERA Agent tray icon in the Menu Bar and click About The About CTERA Agent screen appears rn CTERA Agent ctera 2009 2013 CTERA Networks All rights reserved Agent Vers
67. e software in the product that is covered by this License on a durable physical medium customarily used for software interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is allowed only occasionally and noncommercially and only if you received the object code with such an offer in accord with subsection 6b d Convey the object code by offering access from a designated place gratis or for a charge and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge You need not require recipients to copy the Corresponding Source along with the object code If the place to copy the object code is a network server the Corresponding Source may be on a different server operated by you or a third party that supports equivalent copying facilities provided you maintain clear directions next to the object code saying where to find the Corresponding Source Regardless of what server hosts the Corresponding Source you remain obligated to ensure that it is available for as long as needed to satisfy these requirements e Convey the object code using peer to peer transmission provided you inform other peers where the object code and Corre
68. ects from the CTERA appliance CTERA Agent for Mac OS X User Guide 23 3 Using the CTERA Agent in Appliance Mode Restoring Files from File Level Backup To restore files from file level backup 1 Doone of the following Connect to the CTERA Agent Manager then click the Restore tab See Connecting to the CTERA Agent Manager on page 15 Right click on the CTERA Agent tray icon in the Menu Bar and click Restore The CTERA Agent Manager opens displaying the Restore tab x CTERA Agent Editor TOSH Online 2 p Type Date Control Panel J Today 1 J File Level Aug 22 2013 01 15PM RB B Last week 4 Restore C File Level Aug 17 2013 09 06PM C File Level Aug 16 2013 06 59 Ee C File Level Aug 15 2013 06 59 Settings r C File Level Aug 15 2013 06 59 B Two weeks ago 1 A C File Level Aug 11 2013 12 38AM About J Three weeks ago 1 J File Level Aug 03 2013 09 22PM o Fao level B Last month 1 Backup C File Level Jul 23 2013 12 59PM Size 7 32MB 774 25MB 774 25MB 774 32MB 774 32MB 718 75MB 749 09MB 606 82MB Location a Local Local S Cloud ga Local S Cloud S Cloud S Cloud S Cloud Notes Restore Browse Restore Browse Restore Browse Restore Browse Restore Browse Restore Browse Restore Browse Restore Browse B 2 Nextto the desired snapshot click Restore
69. ed accordingly Clearing Logs 70 You can clear logs for any log category To clear logs for a log category 1 View the desired log category See Viewing Logs on page 62 2 Click Clear CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 A confirmation message appears 3 Click Yes The logs in this category are cleared Exporting Logs You can export logs in any category to a Comma Separated Values csv file on your computer which you can view in Microsoft Excel as a worksheet To export logs in a log category 1 View the desired log category See Viewing Logs on page 62 2 Click Export to Excel The logs are exported Configuring the CTERA Agent Language You can configure the language to be displayed in the CTERA Agent s interface The following languages are supported English French German Hebrew Italian Polish and Spanish To configure the CTERA Agent language 1 Inthe navigation pane click Advanced gt Regional Settings The Regional Settings page appears displaying the date time and time zone currently configured on the CTERA Agent ctera CTERA Agent Main Backup Options Lang uage Advanced 4 A Interface Language English Change Language Remote Access Log Viewer Log Settings Regional Settings Logout Help A saral amp y saral2 ctera ctera com 4 0 12 0 2 Click Change Language CTERA Agent for Mac OS X Use
70. en 12 AM 2 AM and the backup requires 3 hours the backup will not be completed On Days Select the days on which cloud backup should be performed This can be any of the following lt 3 One or more specific days amp Every Day Cloud backup will occur every day The default value is Every Day CTERA Agent for Mac OS X User Guide 45 46 You can manually start cloud backup at any time 4 Using the CTERA Agent in Cloud Agent Mode Manually Starting Cloud Backup To manually start cloud backup 1 The Cloud Backup Control Panel page appears MAn ctera Cloud Backup Cloud Drive Backup Options Advanced E Logout Help In the navigation pane click Main gt Cloud Backup Cloud Backup Control Panel Backup Now Next backup will run in 23 hours 56 minutes Restore Suspend Seeding History 2 Click Backup Now v Last backup completed successfully 3 minutes 4 seconds ago A saral saralteam ctera com 4 0 12 0 A progress bar appears and the files are backed up to cloud storage _ ctera Cloud Backup Cloud Drive Backup Options Advanced E Logout Help Cloud Backup Control Panel k Po Backing up files 993 5KB of 1 1MB sent 3 of 4 files Backup Size 1 1MB 4 files Suspend Cancel History 1 minute 47 seconds 172 0Kbit sec saral saral2 ctera ctera com 4 0 12 0 CTERA Agent for Mac OS X User
71. ent Mode 4 Do one of the following amp To use an automatically generated encryption key to protect the created backup folder choose Use an automatically generated encryption key and then click Initialize amp To secure the backup folder with your own secret passphrase choose Use my own secret passphrase enter the desired passphrase in the Secret Passphrase and Re type Passphrase fields and then click Initialize Each time the agent connects to CTERA Portal you will need to enter this passphrase amp The CTERA Agent tray icon changes to te and the CTERA Agent screen opens x Ce CTERA Agent ctera Cloud Backup Back Restore y Completed successfully co loner esre Cloud Drive ize fil com y TN Open folder View online Next backup will run in 12 hours 6 minutes saral team ctera com Using the CTERA Agent Web Interface In Cloud Agent mode the CTERA Agent includes a Web interface in which you can do the following amp Configure and use the Cloud Backup service for file level backup ad Enable disable remote access lt 3 Monitor your CTERA Agent via logs Connecting to the CTERA Agent Web Interface In order to access the CTERA Agent Web interface a user must belong to the ctera user group or be a root user To connect to the CTERA Agent Web interface amp Right click the CTERA Agent tray icon in the Menu Bar and click Settings amp If the currently logged in user account does not
72. ent specific settings via the CTERA Agent Manager amp Enable file level backup for the agent a3 Files and folders to back up during file level backup Connecting to the CTERA Agent Manager To allow end users to connect to the CTERA Agent Manager where they can modify their own CTERA Agent s settings and select files or folders to backup without assistance from an administrator select the Allow user to configure the agent check box in the global settings See your CTERA appliance s user guide Configuring Global Settings for All CTERA Agents Root users and members of the group ctera can manage the CTERA Agent If the Allow user to configure the agent option is not enabled or if the CTERA Agent user is not a root user then agent settings can only be configured by administrators via the appliance Web interface See your CTERA appliance s user guide Configuring the Agent To connect to the CTERA Agent Manager amp Right click the CTERA Agent tray icon in the Menu Bar and click Settings The following things happen amp If you are not yet logged in to the CTERA appliance Web interface the Log In page appears Enter your username and password then click Log In CTERA Agent for Mac OS X User Guide 15 3 Using the CTERA Agent in Appliance Mode The CTERA appliance Web interface opens displaying the CTERA Agent Manager CTERA Agent Editor Configuring the Agent PC Control Panel Restore Online
73. er Guide Using the CTERA Agent in Cloud Agent Mode 4 Suspending Unsuspending Cloud Drive Synchronization To suspend cloud drive synchronization 1 Inthe navigation pane click Main gt Cloud Drive The Cloud Drive page appears CT era Main Cloud Backup Cloud Drive Cloud Drive Backup Options fu OK deacons i Cloud Storage Usage N A Status Idle Suspend Settings Event Log fa Logout Help 2 Click Suspend Cloud drive synchronization is suspended To unsuspend cloud drive synchronization 1 Inthe navigation pane click Main gt Cloud Drive The Cloud Drive page appears EN ctera Main Cloud Backup Cloud Drive Cloud Drive Backup Options Advanced v A Synchronization is Suspended Logout Help CTERA Agent for Mac OS X User Guide CTERA Agent amp saral saral2 ctera ctera com 4 0 12 0 CTERA Agent saral saral2 ctera ctera com 4 0 12 0 55 4 Using the CTERA Agent in Cloud Agent Mode 2 Click Unsuspend Cloud drive synchronization is no longer suspended and you can now configure the desired settings Selecting Cloud Folders for Synchronization You can specify which of the portal cloud folders should be synchronized with the CTERA appliance To select portal cloud folders for synchronization 1 Inthe navigation pane click Main gt Cloud Drive The Cloud Drive page appears 2 Click Settings The Cloud Drive Settings window opens displaying t
74. erators page 40 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 d Click in the third column and complete the condition amp If the parameter is File Size type the desired file size and unit amp If the parameter is File Modified click E and choose the desired date amp For all other parameters type the desired free text value For example if you select File Name as the condition parameter in the first column select begins with as the condition operator in the second column and type Work 123 in the third column then the backup set will include all files whose names begin with Work 123 Likewise if you select File Type as the condition parameter in the first column select is one of with as the condition operator in the second column and type avi mov mpg in the third column then the backup set will include all files with the extension avi mov and mpg 7 To delete a condition click inits row 8 Click Next The Select Folders dialog box appears This dialog box enables you to select the folders to which this backup set applies By default the root folder is selected meaning that the backup set applies to all files in all folders If desired you can select specific folders to which this backup set should apply For example you can create an backup set that contains all files that have the extension txt and reside in the folder sharel textfiles by entering
75. es and folders will be written to the seeding drive 2 Inthe navigation pane click Main gt Cloud Backup The Cloud Backup Control Panel page appears 3 Click Seeding CTERA Agent for Mac OS X User Guide 49 4 Using the CTERA Agent in Cloud Agent Mode Tip This option will appear only if the backup seeding service is supported by your service provider The Select seeding destination dialog box appears s Select Seeding Destination gE els You can optionally perform the initial backup by preparing a backup seeding hard drive 4 E The files you selected for backup will be stored on the hard drive you choose below You can then send us the hard drive and we will create the initial backup for you Select the destination wolume 931 51GB NTFS 931 51GB NTFS Use encryption 4 Choose the drive to use as the seeding drive Warning e The contents of this drive will be deleted 5 To encrypt the seeding drive select the Use encryption check box 6 Click Finish A confirmation message appears 7 Click Yes The selected files and folders are written to the seeding drive You can now deliver the seeding drive to your service provider Tip i During the time your service provider is loading the backup seeding drive to your account the backup service will be temporarily disabled for your appliance 50 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Res
76. esult The status of the last backup lt 1 Completed successfully amp Backup in Progress amp The last backup has failed followed by the reason it failed If an error occurred during backup refer to the backup logs for details See Viewing Cloud Backup Logs on page 63 Mouse over this icon to view the following information about the last backup amp The total size of the files that you selected for backup J The total number of files that you selected for backup The amount of time the backup took E h The amount of time since the last backup ended Preparing a Backup Seeding Hard Drive When you have a lot of information to back up the initial backup to the cloud can take a long time If your CTERA service provider offers a backup seeding service then you can speed up the initial backup by preparing a backup seeding hard drive that is is a drive that contains all of the files you want to include in your initial backup You then deliver the seeding drive to the service provider and the service provider uses the seeding drive to create the initial backup The seeding drive can optionally be encrypted using AES 256 and RSA public key encryption so even if the drive is lost there is very little risk to your sensitive information To prepare a backup seeding hard drive 1 Select the files and folders you want to include in the initial backup See Selecting Files and Folders for Cloud Backup on page 33 These fil
77. ge 29 b Configure the CTERA Agent s cloud backup settings CTERA Agent for Mac OS X User Guide 27 4 Using the CTERA Agent in Cloud Agent Mode See Configuring Cloud Backup Settings on page 32 c Optional Enable remote access See Enabling Disabling Remote Access on page 53 d Optional Configure logging See Configuring Event Log Settings on page 60 Connecting the Agent to the CTERA Portal To connect the CTERA Agent to the CTERA Portal 14 Click the CTERA Agent tray icon Ed in the Menu Bar The Sign In window opens x Cee CTERA Agent ctera Sign in Server a Username Password 2 Inthe Server field type the CTERA Portal s DNS name 3 Inthe Username and Password fields type you user name and password for accessing the CTERA Portal 4 Click Sign in The following things happen ad The CTERA Agent connects to the CTERA Portal and the CTERA Agent appears in the CTERA Portal in the Main gt Devices page amp A backup folder is automatically created for this agent on the CTERA Portal amp If this is the first time this agent connects to the CTERA Portal the Initialization Required screen opens x f am NON CTERA Agent ctera Initialization Required _ Use an automatically generated encryption key Use my own secret passphrase Secret Passphrase Re type Passphrase rafi rafi3 ctera mec gt 28 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Ag
78. have sufficient credentials to manage the CTERA Agent a Login page appears Enter the user name and password of an administrator or backup operator on this machine CTERA Agent for Mac OS X User Guide 29 4 Using the CTERA Agent in Cloud Agent Mode amp The CTERA Agent Web interface opens in your Web browser displaying the Cloud Backup Control Panel page ctera CTERA Agent 4 Main ances Cloud Backup Control Panel Cloud Drive Backup Options Advanced O Next backup will run in 23 hours 56 minutes siclmlemiienim Restore Suspend Seeding History v Last backup completed successfully 3 minutes 4 seconds ago Logout amp Help amp saral saral team ctera com 4 0 12 0 The CTERA Agent Web Interface The CTERA Agent Web interface consists of the following elements amp Navigation pane Used for navigating between pages amp Main frame Displays information and controls for the menu item selected in the navigation pane amp Status bar Displays general and session specific controls and information including controls for logging out of the Web interface your user name and the firmware version ctera CTERA Agent 4a Navigation Cloud Backup Control Panel Not backup wil run in 23 hours 56 minutes SSimalemnienm Restore Suspend Seeding History oa Last backup completed success fully Main frame Status bar A saal saraltesmctera com 40 120 30 CTERA Agent for Mac OS
79. he Select Folders tab Cloud Drive Settings 7 Folders to synchronize Sj root V myfiles Settings li Select Folders Ed Advanced The Select Folders tab displays a tree of the folders in the portal cloud drive that are available to be synchronized 3 Expand the tree nodes and select the check box next to the portal cloud folder you want to synchronize with the CTERA appliance By default the selected portal cloud folder is synced to the path CTERA CTERA Agent CloudDrive under your system s ProgramData folder 56 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 4 Ifyou would like to map a different local folder to synchronize with the selected portal cloud drive folder click Settings The Map local folder dialog box appears Map local folder x F Map local folder 5 Check Map local folder 6 Click The Folder Browser window appears Browse to the local folder you want to synchronize to the selected portal cloud folder If at any time you want to revert to the default local folder uncheck the Map local folder box in the Map local folder window 7 Click Close 8 Inthe Map local folder window click OK 9 Click Save Configuring Advanced Cloud Drive Synchronization Settings You can specify which local folder should be synchronized with the cloud drive as well as how conflicts between file versions should be handled To configure advanced cloud
80. ibutor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable copyright license to reproduce prepare Derivative Works of publicly display publicly perform sublicense and distribute the Work and such Derivative Works in Source or Object form 3 Grant of Patent License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable except as stated in this section patent license to make have made use offer to sell sell import and otherwise transfer the Work where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution s alone or by combination of their Contribution s with the Work to which such Contribution s was submitted If You institute patent litigation against any entity including a cross claim or counterclaim in a lawsuit alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement then any patent licenses granted to You under this License for that Work shall terminate as of the date such
81. icense and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machi
82. icenses and related terms to take effect e g online registration You are also accepting the terms and conditions of the licenses applicable to any Third Party Software including any open source software included with the Software 5 Acceptable Use and Conduct You shall use the Software in compliance with all applicable laws ordinances rules and regulations shall not violate or attempt to violate CTERA s system or network security and shall not misuse the Software in any way You shall be responsible for Your conduct while using the Software 82 CTERA Agent for Mac OS X User Guide Legal Information 6 Term and Termination CTERA shall have the right to terminate this Agreement at any time due to Your breach of this Agreement by providing You with a written notice Upon CTERA s termination of this Agreement You shall not be entitled to any compensation reimbursement or damages of any kind You shall have the right to terminate this Agreement at any time due to CTERA s breach of this Agreement by providing CTERA with a written notice You agree that upon termination or expiration of this Agreement for any reason You will cease using the Software and either destroy all copies of the Software and CTERA documentation or return them to CTERA The provisions of this Agreement other than the license granted in section 1 License to User Software shall survive termination 7 Disclaimer of Warranties THE SOFTWARE IS PROVIDED A
83. in that material or in the Appropriate Legal Notices displayed by works containing it or c Prohibiting misrepresentation of the origin of that material or requiring that modified versions of such material be marked in reasonable ways as different from the original version or d Limiting the use for publicity purposes of names of licensors or authors of the material or e Declining to grant rights under trademark law for use of some trade names trademarks or service marks or f Requiring indemnification of licensors and authors of that material by anyone who conveys the material or modified versions of it with contractual assumptions of liability to the recipient for any liability that these contractual assumptions directly impose on those licensors and authors All other non permissive additional terms are considered further restrictions within the meaning of section 10 If the Program as you received it or any part of it contains a notice stating that it is governed by this License along with a term that is a further restriction you may remove that term If a license document contains a further restriction but permits relicensing or conveying under this License you may add to a covered work material governed by the terms of that license document provided that the further restriction does not survive such relicensing or conveying If you add terms to a covered work in accord with this section you must place in the relevant sou
84. ion 4 0 12 Operating System Legal Information To view the end user license agreement and services agreement click Legal Information To close the window click OK Disconnecting the Agent from the CTERA Portal If desired you can disconnect the CTERA Agent from the CTERA Portal To disconnect the CTERA Agent from a CTERA Portal 1 Right click the CTERA Agent tray icon in Menu Bar and click Sign out A confirmation message appears Click OK The CTERA Agent disconnects from the CTERA Portal CTERA Agent for Mac OS X User Guide 75 4 Using the CTERA Agent in Cloud Agent Mode Restoring Files from Cloud Backup Restoring Files and Folders from the Cloud Backup Control Panel You can restore individual files or folders that were backed up to cloud storage Alternatively you can simultaneously restore all backed up files and folders in order to roll back your disk contents to a previous point in time Note that if the same files already exist on your computer they will be overwritten with the files you selected for restoration Files that have been deleted since the date of the selected files will be recreated Files that exist on your computer but which do not exist in cloud storage or were not selected for restoration will not be affected To restore files the CTERA Agent must be connected to the CTERA Portal To restore backed up files from the Cloud Backup Control Panel 1 Inthe navigation pane click Mai
85. ion 2 or later www gnu org licenses gpl html GNU Lesser General Public License LGPL version 2 1 or later www gnu org licenses Igpl html Apache License Version 2 0 or later www apache org licenses LICENSE 2 0 It is Your responsibility to review and adhere to all licenses to Free Programs Notwithstanding anything to the contrary in this Agreement You may redistribute the Free Programs and or modify them under the terms of the corresponding license agreement The Free Programs are distributed in the hope that they will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE To obtain the source code for the Free Programs subject to the terms of the corresponding license agreement please send a request by mail to Open Source Requests CTERA Networks Ltd Imber 24 Petach Tikva Israel 4 Third Party Software Software licensed to CTERA by third parties for direct or indirect distribution to end users Third Party Software may be embedded in the Software and sublicensed directly to You Third Party Software is provided to You subject to separate licenses directly between You and the third party licensor available from CTERA at Your request You will have no recourse against CTERA unless CTERA is the stated licensor and then only to the extent provided in such license You will be responsible to do whatever is necessary or required by the third party licensor for the l
86. istent with the requirements of this License Each contributor grants you a non exclusive worldwide royalty free patent license under the contributor s essential patent claims to make use sell offer for sale import and otherwise run modify and propagate the contents of its contributor version In the following three paragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringement To grant such a patent license to a party means to make such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Source to be so available or 2 arrange to deprive yourself of the benefit of the patent license for this particular work or 3 arrange in a manner consistent with the requirements of this License to extend the patent license to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work in a country would infringe one
87. l Information 81 CTERA End User License Agreement 81 GNU GENERAL PUBLIC LICENSE 85 GNU GENERAL PUBLIC LICENSE 3 88 Apache License 2 0 nnn n nnn nnn nnn nnn nn nnn nnn nnn nnn mene nana nn name manana nanan 95 Introduction This chapter introduces the CTERA Agent and Cloud Attached Storage technology In This Chapter About Cloud Attached Storage About the CTERA Agent CTERA Agent Licensing CTERA Agent Licensing Appliance Mode CTERA Agent Licensing Cloud Mode Supported Backup Operations Contacting Technical Support About Cloud Attached Storage CTERA s Cloud Attache
88. l standard defined by a recognized standards body or in the case of interfaces specified for a particular programming language one that is widely used among developers working in that language The System Libraries of an executable work include anything other than the work as a whole that a is included in the normal form of packaging a Major Component but which is not part of that Major Component and b serves only to enable use of the work with that Major Component or to implement a Standard Interface for which an implementation is available to the public in source code form A Major Component in this context means a major essential component kernel window system and so on of the specific operating system if any on which the executable work runs or a compiler used to produce the work or an object code interpreter used to run it The Corresponding Source for a work in object code form means all the source code needed to generate install and for an executable work run the object code and to modify the work including scripts to control those activities However it does not include the work s System Libraries or general purpose tools or generally available free programs which are used unmodified in performing those activities but which are not part of the work For example Corresponding Source includes interface definition files associated with source files for the work and the source code for shared libraries and
89. lation to or admission or acknowledgment of any liability or wrongdoing on Your part and iii reasonable information and assistance in the defense and or settlement any such claim or action at CTERA s option and expense 11 Miscellaneous Provisions 11 1 The Software may be subject to export control laws of the State of Israel and or may be subject to additional export control laws applicable to You or in Your jurisdiction You shall not ship transfer or export the Software into any country or make available or use the Software in any manner prohibited by law You warrant and agree that You are not i located in under the control of or a national or resident of Cuba Iran North Korea Syria or Sudan or ii on the U S Treasury Department list of Specially Designated Nationals or the U S Commerce Department s Table of Deny Orders 11 2 This agreement will be governed by and construed in accordance with the laws of the State of Israel without giving effect to any conflict of laws and provisions that would require the application of the laws of any other jurisdiction The parties hereby expressly reject any application to this Agreement of a the United Nations Convention on Contracts for the International Sale of Goods and b the 1974 Convention on the Limitation Period in the International Sale of Goods as amended by that certain Protocol done at Vienna on April 11 1980 11 3 All disputes arising out of this Agreement will be subject
90. lete the condition If the parameter is File Size type the desired file size and unit If the parameter is File Modified click E and choose the desired date For all other parameters type the desired free text value For example if you select File Name as the condition parameter in the first column select begins with as the condition operator in the second column and type Work 123 in the third column then the backup set will include all files whose names begin with Work 123 Likewise if you select File Type as the condition parameter in the first column select is one of with as the condition operator in the second column and type avi mov mpg in the third column without the quotation marks then the backup set will include all files with the extension avi mov and mpg 7 To delete a condition click inits row 8 Click Next CTERA Agent for Mac OS X User Guide 37 38 4 Using the CTERA Agent in Cloud Agent Mode The Select Folders dialog box appears Backup Set Details o Select Folders Select folders to include in this backup set S fall root prema mre es a This dialog box enables you to select the folders to which this backup set applies By default the root folder is selected meaning that the backup set applies to all files in all folders If desired you can select specific folders to which this backup set should apply For example you can create an backup set that contains
91. license lease rent loan or otherwise transfer the Software to any third party 2 decompile disassemble decrypt extract or otherwise reverse engineer or attempt to reconstruct or discover any source code of or any underlying ideas in the Software Reverse Engineering 3 modify enhance supplement adapt or prepare derivative works from the Software 4 allow others to use the Software and use the Software for the benefit of third parties 5 develop any other product containing any of the concepts and ideas contained in the Software 6 remove obscure or alter CTERA s or any third party s trademarks or copyright or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Software and 7 make unauthorized copies of the Software except as necessary for backup purposes If notwithstanding the prohibition set forth in subsection 2 above applicable law permits Reverse Engineering You will before commencing or permitting any Reverse Engineering A inform CTERA of the planned Reverse Engineering B conduct or allow such Reverse Engineering only to achieve interoperability between the Software and other computer programs C request from CTERA the information necessary to achieve such interoperability D provide CTERA ample opportunity to supply the information necessary to achieve interoperability 1 3 CTERA has no obligation to provide support maintenance upgrades modific
92. m do so A compilation of a covered work with other separate and independent works which are not by their nature extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 6 Conveying Non Source Forms CTERA Agent for Mac OS X User Guide Legal Information You may convey a covered work in object code form under the terms of sections 4 and 5 provided that you also convey the machine readable Corresponding Source under the terms of this License in one of these ways a Convey the object code in or embodied in a physical product including a physical distribution medium accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange b Convey the object code in or embodied in a physical product including a physical distribution medium accompanied by a written offer valid for at least three years and valid for as long as you offer spare parts or customer support for that product model to give anyone who possesses the object code either 1 a copy of the Corresponding Source for all th
93. mary _ _ Go Back Continue Once installation is complete the Summary pane appears e090 2 Install CTERA Agent The installation was completed successfully Introduction License Destination Select 8 Installation Type Installation The installation was successful Summary The software was installed 9 Click Close The CTERA Agent icon is added to the Menu Bar The user group ctera is created 10 CTERA Agent for Mac OS X User Guide Installing the CTERA Agent Uninstalling the CTERA Agent To uninstall CTERA Agent 1 Double click on the CTERA Agent installer GTERA Agent 3 2 1 Fdamg The Agent Setup Actions pane opens eoo Agent Setup Actions oe CTERA Agent lt lt ctera Install Agent Uninstall Agent 2 Double click on Uninstall Agent The Uninstall CTERA Agent wizard starts Uninstall Ctera Agent Running Cancel gt Details osascript wants to make changes Type your r password to allow this Password Gree Oy 3 Enter your username and password for this machine then click OK CTERA Agent for Mac OS X User Guide 2 11 12 2 Installing the CTERA Agent CTERA Agent is uninstalled OOO Uninstalling CTERA Agent es Quit Y Details Uninstalling CTERA Agent Uninstallation completed 4 Click Quit Uninstall Ctera
94. n gt Cloud Backup The Cloud Backup Control Panel page appears 2 Click Restore The Restore Files Wizard opens displaying the Select Files to Restore dialog box Restore Files Wizard x Select Files to Restore Select the backup to restore from then click Next f Select All fq Clear All Snapshot Aug 20 21 54 PM v a ic Name Type Size Modified 3 Inthe Snapshot drop down list select the date and time of the snapshot from which you want to restore files 4 Specify which files and folders you want to restore by doing any of the following To select individual files and folders 1 Inthe left pane expand the nodes and click on the desired folders The folder contents appear in the right pane 76 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 2 Select the check boxes next to the desired folders and files For an explanation of the icons and check boxes next to each folder see Folder Icons page 34 To select all files click Select All To un select all files click Clear All 5 If you want to restore files to a location other than the original location a Click in the Restore to Folder field The Folder Browser dialog box appears Folder Browser gt S C root b Select the folder to which you would like to restore the files c Click Close 6 Click Next The Restore Files dialog box appears Restore Files Wizard x Restore Files Restore selected files to the device
95. ne readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above ona medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above 86 CTERA Agent for Mac OS X User Guide Legal Information The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object
96. nt for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 The Log Settings page appears Main Log Settings Backup Options Advanced Remote Access Log Level Info id Log Viewer Cloud Backup Log Level v aig Salas p Log Log Errors Only Regional Settings Save Revert Logout Q Help pA saral S saral2 ctera ctera com 40 12 0 2 Complete the fields using the information in the following table 3 Click Save Table 9 Log Settings Fields In this field Log Level Select the minimum log level to display in the CTERA appliance Web interface For example if you select Critical then only Alert Critical and Emergency logs will appear in the CTERA appliance Web interface The default value is Info Cloud Backup Log Level CTERA appliance automatically logs all backup and restore operations Specify whether CTERA appliance should display additional information about files that are backed up and restored by selecting one of the following amp Log Every File Provide additional information about all backed up and restored files amp Log Errors Only Only provide additional information about files for which errors occurred during backup and restore operations lt 3 No Logging Do not provide additional information about backed up and restored files The additional information includes file name deduplication ratio and more See Viewing Backup Logs see Viewing Cloud Backup Logs on page 63
97. ntributions on an AS IS BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND either express or implied including without limitation any warranties or conditions of TITLE NON INFRINGEMENT MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License 8 Limitation of Liability In no event and under no legal theory whether in tort including negligence contract or otherwise unless required by applicable law such as deliberate and grossly negligent acts or agreed to in writing shall any Contributor be liable to You for damages including any direct indirect special incidental or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work including but not limited to damages for loss of goodwill work stoppage computer failure or malfunction or any and all other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own beh
98. ode is in no case prevented or interfered with solely because modification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been installed in ROM The requirement to provide Installation Information does not include a requirement to continue to provide support service warranty or updates for a work that has been modified or installed by the recipient or for the User Product in which it has been modified or installed Access to a network may be denied when the modification itself materially and adversely affects the operation of the network or violates the rules and protocols for communication across the network Corresponding Source conveyed and Installation Information provided in accord with this section must be in a format that is publicly documented and with an implementation available to the public in source code form and must require no special password or key for unp
99. on the computer whose files you want to back up to the CTERA appliance See Installing the CTERA Agent on page 7 2 Connect the CTERA Agent to the CTERA appliance See Connecting the Agent to a CTERA Appliance on page 14 3 If local configuration of the agent is enabled do the following a Connect to the CTERA Agent Manager See Connecting to the CTERA Agent Manager on page 15 b Configure the file level backup settings for the CTERA Agent See Configuring File Level Backup Settings on page 19 CTERA Agent for Mac OS X User Guide 13 3 Using the CTERA Agent in Appliance Mode Local configuration is controlled by the Allow user to configure the agent check box in the CTERA Agent global settings See your CTERA appliance s user guide Configuring Global Settings for All CTERA Agents Connecting the Agent to a CTERA Appliance 14 Tip i You can use CTERA Agent for backing up remote sites or roaming employees To do so you must perform the following steps 1 Open your firewall for incoming TCP ports 995 and 873 to the CTERA appliance 2 If you do not have a fixed IP address you need to use the Dynamic DNS DDNS Service Go to the Cloud Services gt Status page in your CTERA appliance s Web interface and make sure that you are subscribed to the DDNS service Note the DNS address that was allocated to your appliance Enter this address in the Server field To connect the CTERA Agent to the CTERA appliance
100. or Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 The files will be backed up immediately Selecting Files and Folders for Cloud Backup By default all folders and files are selected for cloud backup If desired you can modify the selection To select files and folders for cloud backup 1 Inthe navigation pane click Backup Options gt Backup Files The Backup Files page appears ctera CTERA Agent Mai Backup Files Backup Options Backup Files Backup Sets a All volumes Name Type Size Modified Exclude Sets Backup Applications Schedule Throughput Advanced Selected Files 0 Bytes Cloud Storage Usage 50 6MB of 10 00GB 0 Save Revert Logout Help 2 saral Gy sara2 ctera ctera com 40 120 2 Expand the tree nodes to reveal the folders For an explanation of the icons and check boxes next to each folder see Folder Icons page 34 The folder contents appear in the right pane 3 Select the check boxes next to the files and folders you want to back up 4 Click Save At the bottom of the workspace the Selected Files field indicates the size of the files selected for backup The Cloud Storage Usage field indicates the amount of used space in your account after the next cloud backup operation including backups from any other CTERA appliances included in your account For example let s say your account includes two CTERA appliances and each appliance will b
101. or more identifiable patents in that country that you have reason to believe are valid If pursuant to or in connection with a single transaction or arrangement you convey or propagate by procuring conveyance of a covered work and grant a patent license to some of the parties receiving the covered work authorizing them to use propagate modify or convey a specific copy of the covered work then the patent license you grant is automatically extended to all recipients of the covered work and works based on it A patent license is discriminatory if it does not include within the scope of its coverage prohibits the exercise of or is conditioned on the non exercise of one or more of the rights that are specifically granted under this License You may not convey a covered work if you are a party to an arrangement with a third party that is in the business of distributing software under which you make payment to the third party based on the extent of your activity of conveying the work and under which the third party grants to any of the parties who would receive the covered work from you a discriminatory patent license a in connection with copies of the covered work conveyed by you or copies made from those copies or b primarily for and in connection with specific products or compilations that contain the covered work unless you entered into that arrangement or that patent license was granted prior to 28 March 2007 CTERA Agent for Mac
102. oud storage used To view cloud drive synchronization status In the navigation pane click Main gt Cloud Drive The Cloud Drive page appears The following information is displayed 58 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 Table 8 Cloud Drive Synchronization Information This field Displays Cloud Storage Usage The amount of used space in your account followed by the number of files on the cloud drive The cloud drive synchronization status Some possible statuses are lt 3 Sync in progress Synchronization is currently in progress amp Path is not configured The path to the local folder which should be synchronized with the cloud drive is not configured To configure it see Configuring Advanced Cloud Drive Synchronization Settings on page 57 Managing Files and Folders on the Cloud Drive You can manage files and folders directly on the CTERA Portal cloud drive To manage files and folders on the cloud drive 1 Using a Web browser log in to your CTERA Portal account The CTERA Portal opens displaying the My Account tab cte fa CTERA Portal Main gt My Account My Account Account Owner Sara Levy sara tech tav com Edit My Account Subscription Plan 10GB Online Backup Expiration Date Dec 31 2013 Subscribe Unsubscribe Add ons None have a voucher Cloud Usage 0 43 2MB of 10 00GB Workstation Backup Licenses 0of1 S A
103. p A saral saral2 ctera ctera com 4 0 12 0 2 Next to the desired included set in the Enabled column select the check box The included set is enabled At the bottom of the workspace the Selected Files field indicates the size of the files selected for backup The Cloud Storage Usage field indicates the amount of used space in your account after the next cloud backup operation including backups from any other CTERA appliances included in your account To disable an included set 1 Inthe navigation pane click Backup Options gt Backup Sets The Backup Sets page appears 2 Next to the desired included set in the Enabled column clear the check box The included set is disabled At the bottom of the workspace the Selected Files field indicates the size of the files selected for backup The Cloud Storage Usage field indicates the amount of used space in your account after the next cloud backup operation including backups from any other CTERA appliances included in your account CTERA Agent for Mac OS X User Guide 35 4 Using the CTERA Agent in Cloud Agent Mode Adding and Editing Included Sets To add or edit an included set 36 1 In the navigation pane click Backup Options gt Backup Sets The Backup Sets page appears Do one of the following To add a new included set click New To edit an existing included set click on its name The Backup Set Details Wizard opens displaying the Backup Set Details dialog box
104. ppliances Licenses 20f10 My Profile My Devices install Agent Add Appliance aii 7 5 A coos View Status Event Log Last Backup hour 23 minutes ago View Backup a Backup Files 431MB Access Device saral e RS View Status fn Last Backup ia 18 minutes ago E View Backup Backup Files 107 4KB Access Device saralt 9 saral Logout Support Legalinformation AboutUs 2 Click the Cloud Drive tab CTERA Agent for Mac OS X User Guide 59 4 Using the CTERA Agent in Cloud Agent Mode The Cloud Drive tab opens ctera CTERA Portal CLOUD DRIVE BACKUPS ADMINISTRATION CLOUD DRIVE imy files tS A S Latest Version Fal Find files by name x H fF View Actions gt lt j My Invitations 2 Invite Guest G3 A gt upload eI SS root 4 C backupFolders a BES H C homeFolders mybackupdo F myfiles a C projectFolders a projects a public a G users 1 items 3 saral Logout Help 4 0 22 3 Navigate to the portal folder you selected in Selecting Cloud Folders for Synchronization on page 56 4 Manage the files as desired Configuring Event Log Settings You can configure settings for the CTERA appliance Event Log including log storage and the log level to display To configure Event Log settings 1 Doone ofthe following ad Inthe navigation pane click Advanced gt Log Settings amp When viewing any log category click Settings See Viewing Logs on page 62 60 CTERA Age
105. pported Backup Operations 5 Contacting Technical Support 5 Installing the CTERA Agent 7 Requirements n nnn nnn nnn n nnn rn nnn nnn no nnn nena aan 7 Installing the CTERA Agent 7 Uninstalling the CTERA Agent 11 Using the CTERA Agent in Appliance Mode 13 WorkfloW 13 Connecting the Agent to a CTERA Appliance 14 Using the CTERA Agent Manager 15 Manually Starting Backup 21 Stopping the Current Local Backup Operation 22 Suspending and Resuming Local Backup 22 Viewing the Agent Status 22 Viewing Agent Details
106. practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users 88 CTERA Agent for Mac OS X User Guide Legal Information Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid the special danger that patents applied to a free program could make it effectively proprietary To prevent this the GPL assures that patents cannot be used to render the program non free The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS 0 Definitions This License refers to version 3 of the GNU General Public License Copyright also means copyright like laws that apply to other kinds of works such as semiconductor masks The Program refers to any copyrightable work licensed under this License Each licensee is addressed as you Licensees and recipients may be individuals or organizations To modify a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission other than the making of an exact copy The resulting work is called a modified version of the earlier work or a work based on the earlier work A
107. r iv terminate this Agreement and provide you with a refund of the amount paid for the infringing Software 10 3 Exceptions The foregoing does not apply to claims to the extent arising from i the combination of a Software with other products not supplied by or on behalf of CTERA where such claim would not have arisen from the use of the Software standing alone ii compliance by CTERA with Your specifications iii any modification of the Software not made by or on behalf of CTERA where such claim would not have arisen but for such modification or iv where You continue an activity where such claim would not have arisen but for such activity after having received and had a commercially reasonable time to install modifications from CTERA that would have completely avoided the activity 10 4 Entire Liability This section 10 states the entire liability of CTERA and Your exclusive remedy for any proceedings or claims that the Software infringes or misappropriates a third party s intellectual property in respect of which CTERA chooses to provide indemnification 10 5 Requirements for Indemnity You agrees to provide CTERA with i prompt written notice of the IP Claim giving rise to CTERA s indemnity option hereunder ii sole control over the defense or settlement of such claim or action if CTERA so requests provided that CTERA shall not without Your prior written consent settle any such claim or action if such settlement contains a stipu
108. r Guide 71 4 Using the CTERA Agent in Cloud Agent Mode The Set Interface Language dialog box appears Set Interface Language x Interface Language English 3 Inthe Interface Language drop down list select your language 4 Click Save Logging Out of the CTERA Agent Web Interface To log out of the CTERA Agent Web interface amp Inthe status bar click Logout You are logged out of the CTERA Agent Web interface Tip i You will be automatically logged out after a period of inactivity Manually Starting Backup The CTERA Agent will automatically back up files to the CTERA Portal according to the schedule you configured in the CTERA Agent Web interface see Scheduling Automatic Cloud Backup on page 44 If desired you can manually trigger backup at any time Tip i Backup can also be manually started via the CTERA Agent Web interface See Manually Starting Cloud Backup on page 46 To manually start backup 14 Click the CTERA Agent tray icon in the Menu Bar The CTERA Agent screen appears x Cen CTERA Agent ctera Cloud Backup 11hours 55 minutes ago Back Rest e testne Cloud Drive D gt Size 0 bytes 0 files ov Synced Open folder View online Next backup v ll run in 12 hours 6 minutes saral team ctera com 72 CTERA Agent for Mac OS X User Guide Using the CTERA Agent in Cloud Agent Mode 4 2 Next to the desired backup type click Backup now A progress bar appears
109. rage Usage field indicates the amount of used space in your account after the next cloud backup operation including backups from any other CTERA appliances included in your account Adding and Editing Excluded Sets To add or edit an excluded set 42 1 In the navigation pane click Backup Options gt Exclude Sets The Exclude Sets page appears Do one of the following amp To add anew excluded set click New amp To edit an existing excluded set click on its name The Backup Set Details Wizard opens displaying the Backup Set Details dialog box In the Backup Set Name field type the name of the backup set In the Comment field type a description of the backup set In the If field do one of the following amp To specify that all of the conditions must be met in order for a file to be included in the backup set select all of the conditions are true amp To specify that one or more of the conditions must be met in order for a file to be included in the backup set select at least one of the conditions is true Define the conditions that must be met in order for a file to be included in the backup set by doing the following for each condition a Click Add condition A row appears in the table b Click Select then select the desired condition parameter from the drop down list c Inthe second column click Select then select the desired condition operator from the drop down list See Backup Set Condition Op
110. rce files a statement of the additional terms that apply to those files or a notice indicating where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either way 8 Termination You may not propagate or modify a covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless and until the copyright holder explicitly and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means this is the first time you have received notice of violation of this License for any work from that copyright holder and you cure the violation prior to 30 days after your receipt of the notice Termination of your rights under this section does not terminate the licenses of parties who have received copies or right
111. re files 2 To override the general settings for file level backup click Override General settings include the file level backup schedule Tip Al You can revert to general file level backup settings at any time by clicking Use global settings 3 To enable file level backup select the Enable file level backup check box 4 To schedule file level backup do the following a Inthe Schedule field click The Schedule dialog box appears b Complete the fields using the information in Schedule Fields page 21 c Click OK The default file level backup value is Every 24 hours CTERA Agent for Mac OS X User Guide 19 3 Using the CTERA Agent in Appliance Mode 5 To select files and folders for backup do the following a Inthe Files to Back Up field click The Folder amp Files Selection window opens x Folder amp Files Selection Select the folders and files to back up from this PC a JAN volumes Name Type Size Modified b Expand the tree nodes and select the check boxes next to the folders and files you want to back up c Click OK 6 Click Save At the bottom of the workspace the Destination field indicates the folder on the CTERA appliance to which files will be backed up The Local Disk Space Usage field indicates the amount of used space on the disk after the next local backup operation out of the total amount of space available on the disk 20 CTERA Agent for Mac OS X User Guide
112. riate provided that You shall not enter into any settlement without CTERA s prior written consent and provided that CTERA may at any time elect to take over control of the defense and settlement of the claim 10 Indemnification by CTERA Notwithstanding CTERA s disclaimer of any warranty of non infringement as set forth in Section 7 above in special circumstances in CTERA s sole discretion CTERA may choose to indemnify You in accordance with the provisions of this Section 10 10 1 Indemnification CTERA may defend or settle at its option and expense any action brought by a third party against You only to the extent such action arises from any third party claim brought against You alleging that the Software infringes any patent copyright trademark trade secret or other intellectual property right of any third party the IP Claim and may pay all costs liabilities damages and legal fees finally awarded against You in or paid in settlement of such action 10 2 Remedy by CTERA In the event that any Software or portion thereof is held or in CTERA s reasonable opinion may be held to constitute an infringement CTERA at its option and expense may either i obtain for You the right to continue to use such Software as contemplated herein ii modify such Software so that it becomes non infringing but without materially altering its functionality iii replace such Software with a functionally equivalent non infringing Product o
113. ribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION CTERA Agent for Mac OS X User Guide 85 5 Legal Information 0 This License applies to any program or other work which contains a notice placed
114. s from you under this License If your rights have been terminated and not permanently reinstated you do not qualify to receive new licenses for the same material under section 10 9 Acceptance Not Required for Having Copies CTERA Agent for Mac OS X User Guide Legal Information You are not required to accept this License in order to receive or run a copy of the Program Ancillary propagation of a covered work occurring solely as a consequence of using peer to peer transmission to receive a copy likewise does not require acceptance However nothing other than this License grants you permission to propagate or modify any covered work These actions infringe copyright if you do not accept this License Therefore by modifying or propagating a covered work you indicate your acceptance of this License to do so 10 Automatic Licensing of Downstream Recipients Each time you convey a covered work the recipient automatically receives a license from the original licensors to run modify and propagate that work subject to this License You are not responsible for enforcing compliance by third parties with this License An entity transaction is a transaction transferring control of an organization or substantially all assets of one or subdividing an organization or merging organizations If propagation of a covered work results from an entity transaction each party to that transaction who receives a copy of the work also receives whate
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117. se rights or asking you to surrender the rights Therefore you have certain responsibilities if you distribute copies of the software or if you modify it responsibilities to respect the freedom of others For example if you distribute copies of such a program whether gratis or for a fee you must pass on to the recipients the same freedoms that you received You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two steps 1 assert copyright on the software and 2 offer you this License giving you legal permission to copy distribute and or modify it For the developers and authors protection the GPL clearly explains that there is no warranty for this free software For both users and authors sake the GPL requires that modified versions be marked as changed so that their problems will not be attributed erroneously to authors of previous versions Some devices are designed to deny users access to install or run modified versions of the software inside them although the manufacturer can do so This is fundamentally incompatible with the aim of protecting users freedom to change the software The systematic pattern of such abuse occurs in the area of products for individuals to use which is precisely where it is most unacceptable Therefore we have designed this version of the GPL to prohibit the
118. sponding Source of the work are being offered to the general public at no charge under subsection 6d A separable portion of the object code whose source code is excluded from the Corresponding Source as a System Library need not be included in conveying the object code work A User Product is either 1 a consumer product which means any tangible personal property which is normally used for personal family or household purposes or 2 anything designed or sold for incorporation into a dwelling In determining whether a product is a consumer product doubtful cases shall be resolved in favor of coverage For a particular product received by a particular user normally used refers to a typical or common use of that class of product regardless of the status of the particular user or of the way in which the particular user actually uses or expects or is expected to use the product A product is a consumer product regardless of whether the product has substantial commercial industrial or non consumer uses unless such uses represent the only significant mode of use of the product Installation Information for a User Product means any methods procedures authorization keys or other information required to install and execute modified versions of a covered work in that User Product from a modified version of its Corresponding Source The information must suffice to ensure that the continued functioning of the modified object c
119. t limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other
120. teps necessary to install this software Go Back The License pane appears r 8 Introduction 8 License Destination Select Installation Type Installation Summary 2 Install CTERA Agent Software License Agreement Continue English gt CTERA End User License Agreement This End User License Agreement the Agreement by and between the individual installing and or using the Software as such term is defined below and any legal entity on whose behalf such individual is acting collectively You or you and CTERA Networks Ltd CTERA governs Your use of the object code format of i any software or firmware program embedded or included in any hardware product supplied by CTERA or its authorized partners and ii any software program supplied by CTERA or its authorized partners and iii all accompanying manuals and other documentation and all enhancements upgrades and extensions thereto that may be provided by CTERA or its authorized partners to You from time to time unless otherwise indicated by CTERA the Software NOTE BY DOWNLOADING INSTALLING COPYING SSING OR USING THE SOFTWARE OR BY CHOOSING THE I T OPTION LOCATED ON OR ADJACENT TO THE SCREEN THIS AGREEMENT MAY BE DISPLAYED YOU INDICATE ACKNOWLEDGMENT THAT YOU HAVE READ THIS AND AGREE TO BE BOUND BY AND COMPLY WITH RITTEN APPROVA N OLURED ei Print Save Go
121. tricting Throughput If desired you can restrict the amount of bandwidth used for backing up files online To restrict throughput 1 Inthe navigation pane click Backup Options gt Throughput The Throughput Control page appears ctera CTERA Agent Main Throughput Control Backup Options Backup Files i Backup Sets Using portal settings Override Exclude Sets Backup Applications Schedule l gt Throughput Advanced je Every Day z Save Revert Logout Help p saral saral2 ctera ctera com 4 12 0 2 Click Override to override the portal settings 3 Complete the fields using the information in the following table 4 Click Save CTERA Agent for Mac OS X User Guide 51 4 Using the CTERA Agent in Cloud Agent Mode Table 7 Throughput Control Fields In this field Do this Do not throttle Choose this option to specify that throughput should not be restricted Throttle the Internet bandwidth Choose this option to restrict the bandwidth used for cloud usage backups The rest of the fields on the page are enabled and you must complete them Limit outgoing bandwidth to Type the maximum bandwidth to use for cloud backups in kilobytes per second During these hours Select this option to specify that the bandwidth used for cloud backups should be restricted only at specific times of the day Then use the drop down lists to specify the time range during which the bandwidth shoul
122. txt in the previous dialog box and then choosing the folder sharel textfiles in this dialog box 9 Expand the tree nodes to reveal the folders For an explanation of the icons and check boxes next to each folder see Folder Icons page 34 10 Select the check boxes next to the folders you want to include in the excluded set 11 Click Next The Done screen appears 12 Click Finish Tip i If you added a new excluded set it is automatically enabled CTERA Agent for Mac OS X User Guide 43 4 Using the CTERA Agent in Cloud Agent Mode Deleting Excluded Sets To delete an excluded set 1 Inthe navigation pane click Backup Options gt Exclude Sets The Exclude Sets page appears 2 Select the desired excluded set s name and click Delete A confirmation message appears 3 Click Yes The excluded set is deleted Scheduling Automatic Cloud Backup To schedule automatic cloud backup 1 Inthe navigation pane click Backup Options gt Schedule The Schedule page appears Main i Cloud Backup Scheduling Backup Options Backup Files Backup Sets Using portal settings gt Override Exclude Sets Backup Applications yi Schedule Lal Throughput 24 Advanced w Or j Every Day v Save Revert Logout Help 3 saral saral2 ctera ctera com 4 0 12 0 2 Click Override to override the portal settings Tip i You can revert to portal settings at any time by clicking Use portal settings 3
123. type See Audit Log Action Types page 70 The date and time at which the event occurred The user who performed the action The type of setting that was affected by the action For example if user JohnS was deleted this column displays Users The object that was affected by the action For example if user JohnS was deleted this column displays Johns Additional information about the event CTERA Agent for Mac OS X User Guide 69 4 Using the CTERA Agent in Cloud Agent Mode Table 18 Action Types Label Description Added An object was added to the CTERA appliance Web interface Deleted An object was deleted from the CTERA appliance Web interface Lo pe _ An object was modified Formatted A disk was formatted Expanded An array was enlarged Disabled A setting was disabled Enabled A setting was enabled Filtering Logs In any log category you can filter the logs so that only those with a certain minimum log level are displayed Tip i For information on configuring the default minimum log level to display in all log pages see Configuring Event Log Settings on page 60 To filter logs in a log category 1 View the desired log category See Viewing Logs on page 62 2 Inthe Minimum Severity drop down list select the minimum log level to display in this category For example if you select Critical then only Alert Critical and Emergency logs will be displayed The logs are filter
124. up files The amount of time since the last backup is displayed as well as an indication of whether the backup was successful Mousing over the backup result displays a tooltip with additional details about the backup amp Status bar Displays the amount of time remaining until the next automatic backup followed by username appliance where username is your username for accessing the CTERA appliance appliance is the name of the CTERA appliance to which the CTERA Agent is currently connected The icon indicates that the CTERA Agent is in Appliance mode Viewing Agent Details You can view CTERA Agent details including its version the operating system on which it is installed and copyright information To view CTERA Agent details 1 Right click the CTERA Agent tray icon in the Menu Bar and click About The About CTERA Agent screen appears nm CTERA Agent ctera 2009 2013 CTERA Networks All rights reserved Agent Version 4 0 12 Operating System Legal Information 2 To view the end user license agreement and services agreement click Legal Information 3 To close the window click OK Disconnecting the Agent from a CTERA Appliance If desired you can disconnect the CTERA Agent from a CTERA appliance To disconnect the CTERA Agent from a CTERA appliance 1 Right click the CTERA Agent tray icon in the Menu Bar and click Sign out A confirmation message appears 2 Click OK The CTERA Agent disconn
125. ver licenses to the work the party s predecessor in interest had or could give under the previous paragraph plus a right to possession of the Corresponding Source of the work from the predecessor in interest if the predecessor has it or can get it with reasonable efforts You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License For example you may not impose a license fee royalty or other charge for exercise of rights granted under this License and you may not initiate litigation including a cross claim or counterclaim in a lawsuit alleging that any patent claim is infringed by making using selling offering for sale or importing the Program or any portion of it 11 Patents A contributor is a copyright holder who authorizes use under this License of the Program or a work on which the Program is based The work thus licensed is called the contributor s contributor version A contributor s essential patent claims are all patent claims owned or controlled by the contributor whether already acquired or hereafter acquired that would be infringed by some manner permitted by this License of making using or selling its contributor version but do not include claims that would be infringed only as a consequence of further modification of the contributor version For purposes of this definition control includes the right to grant patent sublicenses in a manner cons

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