iPassConnect 3.2 for Mac User's Guide
Contents
1. iPassConnect 3 2 for Mac User s Guide Version 1 3 14 December 2009 Corporate Headquarters iPass Inc 3800 Bridge Parkway Redwood Shores CA 94065 USA www ipass com 1 650 232 4100 1 650 232 4111 fx CONTENTS iPassConnect 3 2 for Mac 3 Hardware Requirements ccccssscccccsseccccesseeccseseeecsessccceeseeeseuueeeceeueeeeseaseeessageeessaeeeessseeessageeessageeesssass 3 Supported Languages cccccsseecccccaeeeeceeccaeeseeeeessaueeceeecsasseceeessaaeeeeeseeueeeeessaaeceeessaaaeeeesssageeeeessaageeeeesegs 3 Installing aS CONIC C Le acsscie cee tinnes cece cesineentcanesaenuiocsteodeaee savsdncudeoamasiaacsensunesdices sacs suscededuaerectameeteecuaencectarmnses 3 UnmMstaling EF 1S SONI Sako scs ace ate cena aE Aa Ea EEEa AAEE EESE 4 COMMOUMIAG I ASSO NC Cl iraina E E E E E E A E 5 Connecting and Disconnecting Networks cccccccceccseeeeeeeecaeeeeeeeeeeeeeeeeeesaeaeeeeeesaeaeeeeeesseaeeeeessaegeeeneeeas 9 Using iPassConnect 10 Ja alee ty eoa slae E ene eee ee eee ee ee ee N ee ee ee 10 Updating the iPass Directory cccccccssseeccecceeseeeeecsaeeeeeeecseaueeeeeeseaeeeeeseuasueeeessaaaeeeeesseaaeeeeessaasesessssaaaes 10 Enabling AUtO CONnNe Ct ccccccssssceccccsessececceaussececceauuseeecsesuaeeesseeuuseceesseaaeeessseaaeesecssaaaeeeesseaageeeessaaaaes 12 Configuring Status M SSAGES cccccsccseeceessceseeeeescosencenceceseneensccseeeeescceenecesccceneeeesscsen2. The iPassConnect help explains basic iPassConnect options procedures and other features It also contains a troubleshooting section with a basic discussion of the most common issues that could arise when using iPassConnect To get help in iPassConnect 1 Click iPassConnect Help in the iPassConnect menu Alternately click the button on the iPassConnect Preferences dialog box to display the help page corresponding to the displayed tab Troubleshooting This section addresses some of the common user issues which may arise during normal operation Further support questions should be directed to your local helpdesk in the first instance Difficulty Connecting to the Access Point ul Make sure you have good signal strength Weak or intermittent signals are a primary source of connection failure If the signal strength is less than 4 bars then try to move closer to the access point if possible S Your preferred access point may be offline or otherwise temporarily unavailable even though the SSID is still being broadcast Try another access point in the area if you experience repeated login errors S Verify whether the venue is actually an iPass hotspot sometimes an Internet provider will use a network name that is the same as one of the providers that is part of the iPass network but is not iPass enabled Use a browser to check whether you are being redirected to a provider login page Authentication Issues i Ensure yo
3. is no longer shown visible in the menu Uninstalling iPassConnect You need administrative privileges to un install iPassConnect 1 Click Applications and select the iPassConnect 3 2 folder The Remove iPassConnect option is displayed as shown in Figure 2 N iPassConnect 3 2 for Mac User s Guide iPass Version 1 3 December 2009 2009 iPass Inc Page 4 iPass ane iPassConnect 3 2 es View Y DEVICES l Address Book iPassConnect 3 2 E Macintosh HD 2 Automator Remove iPassConnect Macintosh HD G Boingo Wi Fi Ei iDisk a T Mac OS X Install DVD o Dashboard __ iPassConnect tia Dictionary PLACES amp DVD Player F Desktop Font Book A aa fi iCal Y Documents iChat ts Image Capture Y SEARCH FOR Tj iPassConnect Today L iPassConnect 3 2 gt Yesterday iSync L Past Week J iTunes All Images Mail X Ga All Documents _ Microsoft Office 2008 gt T x 1 of 2 selected 63 76 GB available Figure 2 2 Click the Remove iPassConnect icon and follow the prompts to un install iPassConnect Configuring iPassConnect iPassConnect has three modes iPassConnect and Airport The menu bar will show both iPassConnect EE and AirPort on the menu bar iPassConnect Only The menu bar will display iPassConnect while the AirPort icon will be hidden AirPort Only In this mode iPassConnect will be disabled and only the AirPort icon will
4. 1 2009 11 BLD WP Connected di 00 00 09 2009 11 iRoam Connected di 00 00 07 2009 11 Tata Indi Connected di 00 00 33 iPass Export Logs Connected to Over 100 000 Wi Fi Hotspots Apply Around the World Version 3 2 0 0 Figure 16 2 Click the History tab to view the connection history The history displays the date and time of connection the network used for connecting the connection Result duration of the session and bytes sent received as shown in Figure 16 l Computer to computer network connections will not be displayed in the history Tab 3 Your System Administrator or helpdesk may ask for a copy of your log file for analysis Click Export Logs to open the Export Logs dialog box with the options shown in Figure 17 m Extract Logs Choose this option to export a compressed set of logs to your desktop iPassLogFiles tar gz Use Entourage Choose this option to send the compressed logs as mail attachment using Microsoft Entourage Entourage must be installed on your system for this feature to work E Use Mail Choose this option to send the compressed logs as mail attachment using the Mail application Export Logs Contact Support with the client logs Choose the approprite option to send logs or extract log files to the desktop Figure 17 PN iPassConnect 3 2 for Mac User s Guide 4 2009 iPass Inc iPass Version 1 3 December 2009 Page 17 iPassConnect Help
5. Pass Version 1 3 December 2009 Page 13 To configure iPassConnect to launch other applications 1 On the iPassConnect menu choose iPassConnect Preferences 2 Click the General tab to view the Post Connect Actions list 3 Click the add button to open the Add Edit Post Connect Program window as shown in Figure 13 Add Edit Post Connect Program Description Safari Browser Location Applications Safari app Browse Cancel OK Figure 13 Type an appropriate description for your program in the Description box Click Browse to locate the program you wish to run Choose your program from the Applications list and click Open Add other applications if required by repeating steps 3 through 6 CO N O OF Ff Click Apply before closing the Preferences windows The next time you connect iPassConnect will launch the applications you have specified To remove applications from the Post Connect Actions list 1 On the iPassConnect menu choose iPassConnect Preferences 2 Click the General tab to view the Post Connect Actions list 3 Select the program from the Launch Program list 4 Click the button to remove the program from the list 5 Repeat steps 3 and 4 to remove other programs as desired 6 Click Apply before closing the Preferences window Managing Preferred Networks Preferred Networks allow you to easily connect to a network without going through the prelimina
6. assConnect icon from the Applications list to launch it iPassConnect displays the following message Figure 5 upon successful launch iPassConnect iPassConnect is now enabled To access click on the iPassConnect Wireless icon in the menu bar To configure iPassConnect select the iPassConnect icon in the Other section of your System Preferences Ok Figure 5 Once launched the iPassConnect icon fal is displayed on the menu bar You can hide the iPassConnect icon and menu if you wish although iPass does not recommend it m If you attempt to launch iPassConnect when it is already enabled then the message shown in Figure 6 will be displayed Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 6 by clicking on the iPassConnect Wireless icon in the menu bar iPassConnect qJ iPassConnect is already enabled and can be accessed iPass Disable iPassConnect OK Figure 6 Click Disable iPassConnect if you wish to disable the client 2 Click the iPassConnect icon to view the iPassConnect menu and Available Networks Available Networks iPassConnect can automatically detect Wi Fi networks and display them in the Available Networks list making it easy for you to connect to them iPassConnect extends the regular AirPort view of these networks to display not just a list of networks detected but also whether they are iPass enabled their signal st
7. be displayed Upon the first launch the client prompts the user for the mode to operate in as shown in Figure 3 iPassConnect I iPassConnect is currently disabled Please select an option to iPass enable iPassConnect Wireless icon in the menu bar jPassConnect Only iPassConnect And AirPort Figure 3 Make a selection to proceed Note that this message will also be displayed when you attempt to launch iPassConnect after it has been disabled iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc Version 1 3 December 2009 Page 5 You can also change the mode of the client from iPassConnect Preferences which can be accessed either through System Preferences or from the iPassConnect menu To configure the iPassConnect status on the menu bar 1 Click the iPassConnect icon in System Preferences to open iPassConnect Preferences 2 Click the Show Status on Menu bar list box to view the options shown in Figure 4 iPassConnect Show Status on MenuBi Y iPassConnect and AirPort iPassConnect Only General Login 4 AirPort Only Updates Date Time Network Connection Result Session Length Byt 2009 02 BLD NO Connected di 00 00 10 Arr Figure 4 3 Click Apply before closing the Preferences window Launching iPassConnect iPassConnect runs automatically at boot time If iPassConnect was previously disabled then it can also be launched manually from the Applications folder 1 Click the iP
8. ct hdd Figure 15 3 Click the add button A dialog box pops up prompting for the network details as shown in Figure 15 4 Type the name of the network in the Network Name box 5 Select the appropriate Security type from the drop down list box 6 Type the password in the Password box Note that the password box will be displayed only when you select the security type from the list box 7 Check the Enable Auto Connect box if you wish to use this network for Auto Connect Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 15 You have to enable Auto Connect on the General Preferences tab for this option to be available 8 Click Add The network appears in the Preferred Networks list 9 Click Apply before closing the Preferences window To manage Preferred Networks 1 On the iPassConnect menu click iPassConnect Preferences 2 Click the Preferred Networks tab 3 Select the network in the list displayed m Click the remove button to remove the network from the list Click the edit button to edit settings m Click Add to save changes 4 Click Apply before closing the Preferences window Switching Configuration iPassConnect has the capability to acquire a new configuration i e a different profile ID without the need for un installation followed by reinstallation of a new client This is done with the help of a configuration code During no
9. eeessoeeeeeenses 13 FOS ONIN CE AC MOINS daa seeiec eases tecncnp sen atiree E E E E E R 13 Managing Preferred Networks cccccssssccccccseecececsaeeeceeeeeeueceeesaeaseceescaeaseeeesseaaeeeeessaaaecessssaaeeeeessaageeess 14 WIC MING COMO UIA TION sssini ieii e aea Tina aE 16 CONNECCION HISTON csapra NE gave wes asueneedqpeesecese 16 gee SCONE AICI aasan E E E A ree 18 Troubleshooting 18 Copyright 2009 All rights reserved Trademarks iPass iPassConnect and the iPass logo are trademarks of iPass Inc All other brand or product names are trademarks or registered trademarks of their respective companies Warranty No part of this document may be reproduced disclosed electronically distributed or used without the prior consent of the copyright holder Use of the software and documentation is governed by the terms and conditions of the iPass Corporate Remote Access Agreement or Channel Partner Reseller Agreement Information in this guide is subject to change without notice Every effort has been made to use fictional companies and locations in this manual Any actual company names or locations are strictly coincidental and do not constitute endorsement PN iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 2 iPassConnect 3 2 for Mac iPass iPassConnect 3 2 for Mac is an easy to use network connectivity manager for Wi Fi enabled Mac computers It allows Mac users to con
10. iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 10 iPassConnect periodically attempts an automatic update of the network directory from when connected By default the period is 24 hours In other words an automatic update will be attempted no more than once every 24 hours Configuring Automatic Directory Update 1 From the iPassConnect menu click iPassConnect Preferences O0 OO iPassConnect 4 gt Show All gt Show Status on MenuBar iPassConnect and AirPort General Login History Preferred Networks Updates iPassConnect Directory Updates VW Enable automatic updates A directory update ensures you have the latest directory of iPass hotspot networks available to you Update Last Update 11 07 2009 03 01PM Switch Configuration If your administrator has assigned you a new configuration code you may enter it here and a new configuration will be downloaded You must be connected to Internet to update your configuration Configuration Code Connected to Over 100 000 Wi Fi Hotspots Around the World Version 3 2 0 0 www ipass com Figure 10 2 Click the Updates tab The Last Update message shows the date of last successful update as shown in Figure 10 3 Check the Enable automatic updates box This ensures that the directory is updated periodically and you have the latest directory available to you Note that automatic update
11. ials making it convenient for you to log in next time You will need to enter this information only once prior to using iPassConnect for the first time To set your iPass account information 1 Click iPassConnect Preferences in the iPassConnect menu to open iPassConnect Preferences 2 Click the Login tab to view the Login information window as shown in Figure 8 3 Type your Username Password and Domain name in the space provided Note that some configurations may not have a Domain option which means the domain name has been pre set for them In a small number of cases your iPass credentials provider may instruct you to type a routing prefix ahead of the username e g MYISP Sriram 4 If desired check the Save Password box If you do not save your password you will be prompted to retype it before each iPassConnect login attempt Unless your administrator has requested otherwise your password will be cached between consecutive connection attempts within the same iPass session even if you do not save your password If you uncheck Save Password any prior password will be forgotten when iPassConnect is closed In other words the current password will be cached for the remainder of this session only 5 Click Apply before closing the Preferences window to confirm your changes 86 o iPassConnect Show Status on MenuBar iPassConnect and AirPort b General Login History Preferred Networks Updates iPassConnect Login I
12. ly before closing the Preferences window Configuring Status Messages iPassConnect is configured to display various status messages while connecting and disconnecting from Wi Fi networks These messages are displayed in translucent dialog boxes that close automatically after being displayed for a few seconds The messages can be disabled if desired To configure iPassConnect status messages 1 On the iPassConnect menu click iPassConnect Preferences 2 Click the General tab to view the status message settings as shown in Figure 11 Show status message for iPass networks Clear this check box to disable status messages for iPass enabled networks Show status message for Personal networks Clear this check box to disable status message for Personal networks 3 Click Apply before closing the Preferences window Post Connect Actions The Post Connect Actions feature allows you to configure applications to run automatically after you establish a connection You may use this feature to launch a web browser establish a VPN connection or to launch your favorite applications To automatically launch your default Web browser after connecting 1 On the iPassConnect menu choose iPassConnect Preferences 2 Click the General tab 3 Check the Default Web Browser box 4 Click Apply The next time you connect to the Internet iPassConnect will launch your browser Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc i
13. nect to the Internet and enterprise resources through iPass global network of Wi Fi providers Users who already have iPassConnect for Windows can re use the same credentials username domain and password for their Mac no new account is required This guide is intended to provide detailed information on installation configuration and usage of iPassConnect for Mac Hardware Requirements iPassConnect 3 2 is a 32 bit application which is supported on the following platforms OS X 10 6 Snow Leopard m OS X 10 5 Leopard l This release does not support Mac OS X 10 4 Tiger or earlier releases iPassConnect 3 2 requires at least 8 MB free disk space The client has been tested with a range of Mac notebook computers including MacBook MacBook Pro and MacBook Air Supported Languages il jPassConnect for Mac is currently offered in US English only Installing iPassConnect Please note that you will need administrative privileges in order to perform the installation Obtain the software installation package and place it on your Desktop or another convenient location 1 Double click the downloaded installer file 2 The installation wizard is launched as shown in Figure 1 Follow the prompts for installation m Please read and accept the Software License Agreement for the installer to continue m iPass recommends that you install the application in the default location iPassConnect 3 2 for Mac User s Guide 2009 iPas
14. nformation UserName Sriram Password Domain ipass com vi Save Password iPass Connected to Over 100 000 Wi Fi Hotspots Apply Around the World Version 3 2 0 0 www ipass com Figure 8 iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 8 Connecting and Disconnecting Networks Connecting to a Wi Fi Network When the iPassConnect icon is clicked it scans for all Wi Fi networks within range and displays the list The iPassConnect menu displays No Network Selected when you are offline To connect using iPassConnect 1 Click the iPassConnect icon to view the Available Networks list 2 Click the desired network from the list Select a network offering good signal strength Weak signal strength is a primary source of poor connection experiences and so if the service you wish to use has a weak signal then we recommend you try to move to a different location closer to the access point a While connecting the Cancel option is displayed in the iPassConnect menu Click Cancel if you wish to stop the login process m f you select an iPass enabled hotspot then iPassConnect will attempt to log you in automatically The Login Information dialog will pop up prompting you for your credentials if they have not already been provided f you click a new secured network then you will be prompted for a WEP key or a security paraphrase You should contact the access poi
15. nt administrator if you do not know the key or passphrase Click OK after entering the requisite information Upon connecting successfully m jPassConnect displays the connection status window shown in Figure 9 Figure 9 m n the menu bar the static iPassConnect icon is replaced by an icon with a white glow on the edges m n the menu a check mark v is used to identify the current connection m A Disconnect option is shown at the foot of the iPassConnect menu Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 9 Connecting to a Non Broadcast Hidden Network Non broadcast Wi Fi networks are not displayed in the Available Networks list but you can still connect to them provided you are in range and have the requisite information To connect to a non broadcast Wi Fi network using iPassConnect 1 Click Join Other Network in the iPassConnect menu The Preferred Network dialog box will be displayed 2 Type the Network Name SSID Security mode and other information as required 3 Check Enable Auto Connect if desired 4 Click Join to connect to the specified network Connecting to a Device an ad hocnetwork Computer to computer ad hoc networks are displayed in the Available Networks list under the Devices label You can connect to these networks if you have the requiste information and they are within range Using these networks you can share files or
16. play your favorite multiplayer network game over the airwaves To connect to a computer to computer network using iPassConnect 5 Click the iPassConnect icon to view the Available Networks list 6 Click the desired network from the list under the Devices label 7 Key inthe the password if prompted for the same Disconnecting from a Wi Fi Network l Click Disconnect in the iPassConnect menu to disconnect from the Wi Fi network l Click Disconnect from lt Network Name gt to disconnect from a Computer to computer 1 Network where lt Network Names is the name of the currently connected computer to computer network Using iPassConnect Additional iPassConnect features are described here in this chapter Online Hotspot Finder The Online Hotspot Finder provides a convenient way to help users search online for iPass enabled Wi Fi networks using the web browser Choose this option to open the network finder website l On the iPassConnect menu choose Hotspot Finder Note that you need to have Internet access in order to use the hotspot finder function Updating the iPass Directory iPassConnect maintains a directory of supported networks which is necessary for accurate detection of iPass enabled services This directory is updated frequently typically every week and it is highly recommended that you keep the directory up to date to guarantee the best experience and access to the widest possible range of hotspots Px
17. rength and their auto connect status You can also disable the iPassConnect menu if you so prefer although we do not recommend this Status Icons in the iPassConnect Menu Turn AirPort Off The following icons are used to distinguish the various networks cence Bi gogoinflight ae Tata Indicom Wi Fi Name Description Wayport_Access BLD na BLD BBSM iPass enabled This icon represents an iPass enabled i Network network BLD HANDLINK BLD NOMADIX BLD SSG BLD WEP128GIS Strength Meter wireless signal using blue colored arcs BLD WPAWPA2 PSK iRoam1x Secure A lock icon indicates that the network as he has been secured by a WEP WPA or Join Other Network Signal This icon indicates the strength of the DP bP 4 4 iPassConnect Preferences WPA2 encryption A key or passphrase tonit ell will be required to associate to these Hotspot Finder About iPassConnect networks Auto Connect Indicates a network preferred for Auto Connect This icon is not displayed in the menu if Auto Connect has been disabled Figure 7 Setting iPass Credentials Before logging into a network you must provide the login credentials username password and domain name obtained from your IT department or assigned to you when you subscribed to the account iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 7 iPassConnect can store your login credent
18. rmal use you will have no need to switch configuration but in some cases your helpdesk or system administrator may supply you with a new configuration code A valid code informs iPassConnect that it should attempt to contact the iPass update servers to seek a specific profile ID A different profile ID might provide new configurations new features and a different directory of services or different settings for your login credentials You can switch configurations at any time as long as you have 1 A valid configuration code 2 A connection to the Internet Follow the instructions given below to switch your configuration 1 On the iPassConnect menu choose iPassConnect Preferences 2 Click the Updates tab 3 Enter the new Configuration Code in the space provided 4 Click Apply to download a new profile Connection History The History tab displays your past connection attempts both successful and unsuccessful This information can be a useful starting point when diagnosing connectivity problems To view the connection history 1 Click iPassConnect Preferences in the iPassConnect menu Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 16 Show Status on MenuBar iPassConnect and AirPort General Login History Preferred Networks Updates iPass Connect Date Time Network Connection Result Session Length Byt 2009 11 BLD WP Connected di 00 00 0
19. ry steps For instance if you frequent a local coffee shop and wish to use the shop s public WLAN network you can add it to the Preferred Networks list enabling you to conveniently connect thereafter Remember that you might need valid login credentials and possibly a security key to connect to these networks Upon connection to an unknown network the network will be added automatically to the Preferred Network list If a WEP key or WPA passphrase is needed to connect to an unknown network then the client will prompt you for this and it will remember it for use in future connections iPass enabled networks cannot be added to Preferred Network list PR iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 14 To add a network to the Preferred Network list 1 On the iPassConnect menu click iPassConnect Preferences Show Status on MenuBar iPassConnect and AirPort General Login History iPass Connect Preferred Network BLD WPAWPA2 PSK BLD NOMADIX Risks iPass a Connected to Over 100 000 Wi Fi Hotspots Apply Around the World Version 3 2 0 0 www ipass com Figure 14 2 Click the Preferred Networks tab to view the Preferred Networks list as shown in Figure 14 Enter the name of the netwotk gt m Enter the name of the netwotk you want to add and then enter the password if necessary Security WPA Personal Password Enable Auto Conne
20. s Inc Version 1 3 December 2009 Page 3 Introduction Read Me License Destination Select i Installation Type Install iPassConnect v3 2 _ Important Information iPassConnect for Macintosh v3 2 ReadMe January 2009 Copyright iPass Inc 1999 2009 l Operating System Requirements The iPassConnect client v 3 2 supports Mac O5 X Versions 10 5 or later ll New Features Enhancements Installation Summary V 3 2 PowerPC 3 Follow the prompts to complete the installation Upgrading iPassConnect This release supports Mac OS X Version 10 5 or later on both Intel and This release can be freshly installed or upgraded from iPassConnect 3 0 It is not backwards compatible for Mac OS 10 4 or below E if ass Print Saven Figure 1 ii 4 I GoBack Continue Fa ra If you already have iPassConnect 3 0 installed you can upgrade to iPassConnect 3 2 without un installing the previous version The installer transparently upgrades the existing version to 3 2 while retaining all your saved credentials and preferences iPassConnect 3 2 will not interfere with earlier versions of iPassConnect such as 2 3 9 both can be installed on the same host However please note that iPassConnect 2 3 9 is not supported on OS X 10 6 Snow Leopard For this reason unlike iPassConnect v3 1 the dial ethernet menu option to launch iPassConnect 2 3 9
21. s are not supported for Computer to computer networks 4 Click Apply before closing the Preferences window Updating the Directory Manually The iPassConnect directory can also be updated manually It is a good idea to perform a manual update if you re about to go on a trip and you want to ensure you have access to the latest access points especially if you ve not used iPassConnect for a few weeks A manual update requires an existing Internet connection 1 On the iPassConnect menu click iPassConnect Preferences 2 Click the Updates tab Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 11 3 Click the Update button The message Directory update has completed successfully will be displayed to confirm successful download and processing of a new directory Enabling Auto Connect You can configure iPassConnect to connect automatically to a network both iPass and non iPass when it is within range Note that some iPass hotspots may not be eligible for Auto Connect Upon launch iPassConnect checks whether AirPort is already associated Auto Connect will be suspended if there is an existing association If an auto connectable hotspot is discovered and if there is no existing association then the connection will proceed automatically when Auto Connect is enabled To enable Auto Connect 1 On the iPassConnect menu click iPassConnect Preferences iPassConnect Sho
22. ur username domain and password are correct Note that these fields are normally case sensitive al The authentication server may be down or offline or your iPass user account may have been disabled by your corporate helpdesk Check with your IT Help Desk if you see repeated login failures at different venues particularly if you are sure your username and password are correct i f you save your corporate credentials in iPassConnect remember to update your login information following a change in your Windows or email password al iPass login usually takes only a few seconds but in some circumstances login can take over a minute END OF DOCUMENT Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 18
23. w Status on MenuBar iPassConnect and AirPort b Login History Preferred Networks Updates iPass Connect C Enable Auto Connect vi Show status message for iPass networks M Show status message for Personal networks After Connecting Default Web Browser Launch Program Description Location EG Connected to Over 100 000 Wi Fi Hotspots Around the World Version 3 2 0 0 www ipass com Figure 11 2 Click the General tab to view the Auto Connect settings as shown in Figure 11 3 Check the Enable Auto Connect box 4 Click Apply To select a Preferred Network for Auto Connect 1 On the iPassConnect menu click iPassConnect Preferences 2 Click the Preferred Networks tab to view all the networks added to this list If the network you wish to use is not available in the list then you can manually add the network See Preferred Networks for more information 3 Select the network you wish to enable for Auto Connect Px iPassConnect 3 2 for Mac User s Guide 2009 iPass Inc iPass Version 1 3 December 2009 Page 12 4 Click the edit button to open the Preferred Network dialog box as shown in Figure 12 Preferred Network Enter the name of the network gt X Enter the name of the network you want to add and then enter the password if necessary Network Name BLD NOMADIX Security None Hd Cancel OK Figure 12 5 Check the Enable Auto Connect box 6 Click Add 7 Click App
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