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1. Result After the phone has rebooted a new extension has been added to your phone configuration which can be used to place or receive calls See page 51 Blocking Extensions Action Block an extension SIP identity temporarily Setup Identity X Login Tab Login Information Identity active lt OFF gt Result The chosen extension SIP identity is blocked for both outgoing and incoming calls All configuration settings are kept unchanged 37 User Manual English Removing Extensions This functionality is called hot desking and is regularly used in office environments mobility centers where not all the employees are in the office at the same time or not in the office for very long at all see page 75 Single Extension Action Remove single extension X SIP Identity X ip810c p820c ip830c ip840c Setup Identity X Login Tab Login Information Remove identity Result The selected extension will be removed from your phone configuration All Extensions Action Remove all SIP Identities Warning Removing all extensions SIP identities will immediately unregister all currently configured extensions SIP identities and delete their configuration data from the phone The phone can no longer be used and must be initialized anew ip810c p820c p830c ip840c Setup Identity X Login Tab
2. Keyboard Lock You can lock the keypad of your phone when you are temporarily not using it This function helps you to protect your phone from unauthorized use O Note The following settings if desired must be made before lock activation Setup gt Preferences gt Lock Keyboard gt Emergency numbers lt 1 gt lt 2 gt lt X gt Setup Preferences Lock Keyboard PIN to unlock lt PIN gt Locking Action Activate the keyboard lock Press e until the EN symbol is displayed Result The keyboard lock is activated Only set emergency numbers can be dialed Unlocking Action Deactivate the keyboard lock Press until the Eh symbol disappears from the idle screen If a PIN to unlock has been set you are prompted for the PIN Result The keyboard lock is deactivated 29 User Manual English Display Format The display format determines how extensions are shown to callers and phones being called Action Change the display format p810c p820c ip830c ip840c Setup Preferences General Information Number Display Style lt Full Contact gt The complete SIP URI is shown lt Name gt Only the SIP display name is displayed lt Number gt Only the number is displayed lt Name Number gt Name and number are displayed lt Number Name gt Number and name are displayed Example The SIP URI John Smith lt
3. eee 75 Logon New User Extension SIP Identity ooooonccccococicnccooncncononncncnnnanoncnnnncnnnnnnnos 76 o NON A DO FO FD OA CC O OF OO ff ACCESS AAA OR aC ORE a I HR RHI TES aa 17 A WP HF NIR RR FN PRY eat 79 ACCESS AA DA HA HN Y RYN 78 MO les 79 AVAA BHI sur EAN il 79 ACCESS duet A A GN FD O Cd DOT dns 79 PTrescnceu ce O a GO E YNO rosana 80 Changing the Presente Stale Gi hans a ww YCW YS UU YU GN het 91 COMACKIRICSCNCC Hr asa tata 92 VOICE NANDOX id YY WY 83 ACOUSTICAL indicato a eu e Dd 83 WIS Wall NICO n FF E YN O O HWN PN Sic Ran 94 Retrieve New Messages cccccccsssecccceescccssesececssasececssaeeessaneceessaueeessuaesesseneseenuaeeess 84 Extension Monitoring and Call Pickup cooccccccoccncococcncccncnnnnoncnnononononnnnononnnons 85 Busy Lamp Field BLF feature I nn y CYNYG nieces 85 CAS PEISE seo nes eo o EE E OO PR Y WY RE I YNN FFA EU ite 86 Calli lc Up rs Y et et etre efor O dd Cyn Re a 86 A e RR Soc R RARE OR SAR FEE HNN DI FETH FFF RY FFA TY SEER 87 Mapping of Context Sensitive Function Keys eee 87 Mapping of Key EvVentS oocccccoccccococoncccnconoconcnconononconncnnnnnnnnononnnnonannnononcnnononess 88 AA O AR a A AR 89 EC ec ic Lc uia sas O II A A RH RY FF HY YN 90 User Manual English Welcome Welcome to the user guide for the 1p8X0c VoIP phones This guide describes the available features of the phone when it is connected to a SIP R
4. ldentity X gt SIP Extension Monitoring amp Call Pick Up List lt ON gt Setup gt Identity X gt SIP gt Extension Monitoring amp Call Pick Up URI lt SIP URI gt Setup Function Keys S1 S4 lt Calls gt Action Check the call status of other phones assigned to your call group ip 10c ip820c ip830c ip840c Not supported Not supported Calls S4 Calls Calls extA extB extC extD extC extD Result The Calls list is displayed and the call statuses ringing and connected of other phones assigned to your call group can be monitored Use to navigate when there are several simultaneous calls Call Pickup Action Pick up an incoming call to one of the monitored extensions ip 10c p820c ip830c ip840c If the status of any of your monitored extensions is ringing you can select that call and press Result The selected call is picked up 86 User Manual English Appendix Mapping of Context Sensitive Function Keys The following table gives an overview of the individual functions and its relation to the text or symbol displayed above each key as mentioned on page 8 Functionality mapped to context sensitive YP EN e S1 to S4 ip820c Text ip830c Icon ip840c Text Idle screen see page 19 88 Calls up Registration List default 51 Reg HAN Calls up Call History Lists default S2 cHit MED Gi
5. e Start Voice Recording Press a free function Voice Recorder key once to start sending the audio stream to the voice recorder extension SIP account specified under Number The adjacent LED lights up and the audio stream is recorded on your VoIP PBX e Stop Voice Recording Press the key again to stop recording The adjacent LED is turned off e Listen to voice recordings You can listen to the recorded audio stream by calling the voice recorder extension SIP account specified under Number DTMF Dependencies Context lt Active gt Number lt DTMF seguence gt allowed digits 0 9 kr A D and flash for adding breaks use the character caret Each adds a break of 100 ms Description This key function allows sending the specification of arbitrary key seguences via DTMF Usage Press a free function DTMF key during an active call to send the key sequence specified under Number via DTMF 41 User Manual English Shared Line O Note This feature must be supported by your VolP PBX currently available for Sylantro and Broadsoft Dependencies Context lt SIP identity gt Number lt BLA SLA resource URI gt Description This key function is used by the Bridged or Shared Line Appearance BLA or SLA feature which allows users to share SIP lines and also provides status monitoring of the shared line Usage When a user places an out
6. English Logon New User Extension SIP Identity Action Logon new user The Logon Wizard screen is displayed No No Welcome time Logon Logon Press a key Welcome Wizard Wizard to log on Press a key to screen screen Press a key Change the input mode as needed and enter the new extension to log on e g 100 Account 123 Account Account 100 100 Confirm with w Change the input mode as needed and enter the registrar of the new extension to log on e g test com Registrar Registrar 123 Registrar Registrar est com test com est com est com Confirm with Ok orabortwith x Result The phone attempts to register the new user see page 18 Note The enhanced functionality requires the following steps The log off information is sent to the VolP PBX via Action URL lt Log off gt The new user information is sent to the VolP PBX via Action URL lt Log on gt The VolP PBX sends a reboot reguest to the phone The phone restarts and will be provisioned with customized configuration settings 76 User Manual English Directory The built in phone directory stores the names and phone numbers of your contacts and allows 23 cc you to group them into friends family members colleagues and VIPs which groups can be assigned distinct ringtones see page 54 100 entries max 250 entries max Contact Types Friends Family Colleagues VIP Deny List Note We reco
7. Press v Presence State Presence State Presence State Online Online Offline Invisible Select your presence state by pressing 7 Confirm with orabortwith x Result Your presence state has been changed and will be published to your contacts 81 User Manual English Contact Presence The Contacts list shows the presence state of your contacts without you having to call them Action Check the presence state of your contacts ip 10c p820c ip830c 1p840c not not supported supported Contacts Sx Contacts Contacts i Contact 1 x Contact 2 Contact 2 Contact 3 e Contact 3 Result The Contacts list is displayed and you can check the presence state of your contacts as indicated by the following symbols by using ar Offline 8 2 User Manual English Voice Mailbox Your voice mailbox messages which are usually stored on a media server of your local or hosted VoIP telephony system can be accessed from your phone O Note Your VoIP telephony system must support this functionality New voice messages can be indicated both acoustically and visually as described below Acoustical Indication A Message Waiting Indication I notification tone seauence can be plaved when a new 8 8 q play message arrives The MWI Dial Tone is a stuttering tone which can be played when a new call is started Action Activate acoustical indication when a MWI arrives ip810c p820
8. Result The account of the first extension has been configured Registrar SIP domain This setting determines the registrar that is part of the SIP address format SIP URI account registrar Action Enter the registrar SIP domain of the first extension SIP identity Change the input mode if applicable and enter the first extension s registrar Note Acceptable entries are domain names or IP addresses e g sip company com 192 168 0 100 etc Registrar Registrar 123 Registrar Registrar 192 169 0 100 192 169 0 100 192 169 0 100 192 169 0 100 Confirm with orabortwith x Result The registrar of the first extension has been configured Uniform Resource Identifiers are used to identify or name a resource e g e mail SIP on the Internet 17 User Manual English Registration The phone attempts to register the first extension SIP identity using the account registrar data provided by the automatic or manual initialization Note Should the IP PBX SIP registrar require an authentication you will be prompted to enter the correct password lf the password is not accepted by the SIP registrar you will be asked a second time to enter the password If this is also not accepted the registration process will be terminated for security reasons The registration status is shown on the idle screen see page 88 The complete status message sent by the SIP registrar in plain text can be eva
9. S Press z CHist CHist S2 S2 S2 Call History Call History i Missed Missed Received Dialed Received Missed Select a list by pressing Selecta list by pressing Dialed 9 Received Dialed n Missed Received Dialed i 1 or OC CEs o Select a list by pressing or S1 S2 S4 2 Press Y Press y Result The Call History Lists are displayed Dial the highlighted entry by pressing see page also 58 78 User Manual English Minibrowser This function enables your phone to use services provided by standard web servers using the HTTP HTTPS protocol Typical services are e To do lists e Stock information e Weather information e Provisioning e Scheduler e Phone directory Availability ip 10c ip820c p830c p840c Yoo gt Pess Access You can configure access to the Minibrowser via web user interface using Action URLs pointing to XML files Action Access the Minibrowser via phone user interface The following settings must have been configured in advance in order to access the Minibrowser from the phone user interface Setup Function Keys Px Context lt Active gt Setup Function Keys Px Type lt Action URL gt Setup Function Keys Px Number lt URL to XML Minibrowser Application gt Press LEDx JO Px Action URL Result The XML file will be loaded and the Minibrowser d
10. SpeedDialPrompt default84 Speed Eu Speed Calls up Presence State List optional Presence MEM Presence Calls up Contact List optional RESTO Contacts Calls up Extension Monitoring List optional A OM Retrieves new voice mail messages VMail ei Wa Basic navigation Cancels or aborts actions Confirms actions Scrolls down in a list Scroll up in a list Moves the Cursor to the right Moves the Cursor to the left Moves to Next Item Edit Enter number screen Deletes the last character Deletes left character nput Mode numeric lower case Input Mode lower cas upper case Input Mode upper cas numeric Ringing Calling Connected Holding Transfer Conference screens Denies an incoming call Denies incoming calls automatically Places a call on hold Resumes a call Establishes a three party conference Disconnects a three party conference Mutes the active microphone Unmutes the active microphone Turns on handsfree mode Turns off handsfree mode Turns on casing speaker simultaneously Turns off casing speaker 87 User Manual English Mapping of Key Events Key Event F_REC Toggles recording on off during an active call 8 74 F_RETRIEVE Retrieves the mailbox messages 83 F_REDIAL Shows the list of dialed records Pressing it twice dials the last 58 dialed record F_REDIRECT Toggles unconditional redirection on off Can be followed by
11. a 3A Enter Move through Level 2 Level 3 by pressing by pressing v or The currently active setting is indicated as follows and Level 2 active Level 3 First displayed menu item active Press to save the changes or press X to abort 24 User Manual English Web User Interface The symbol 2 indicates the use of the web user interface to change settings or operate your phone You can use the web browser of any computer attached to your netwotk Access Action Look up your phone s IP address Information IPAdr MAC Version F Information IPAd ip830c SIP 7 1 10 IP Adr 192 168 0 10 IPAdr MAC 00041323XXXX Press Y C S1 IP Adr IP Adr 192 168 0 10 192 168 0 10 Result The IP address of your phone is displayed e g 192 168 0 10 Action Access the web user interface of your phone Press Open the web browser of your computer Enter the IP address in the browser s address bar http lt IP Address gt or lt IP Address gt e g http 192 168 0 10 or 192 168 0 10 Confirm Result The phone s web user interface page is displayed in the web browser window Page Headline lt Menu gt lt Configuration Settings gt Menu Level 1 tab tab tab Menu Level 2 section s setting lt value gt lt Online Help gt setting lt value gt lt Online Help gt Save the setting s function in our online knowledge database 25 The
12. and or alphanumeric mode abc ABC see page 52 IP Addresses Note We do not recommend the use of IP addresses IP addresses IPv4 specification e g 192 168 0 2 etc o Use the alphanumeric keys 1 to na 0 see page e Use numeric input mode 123 see page 53 Input Mode The default input mode is the numeric mode Note Change the input mode in accordance with the type of number to be dialed The last input mode will remain active Numeric Mode to Alphanumeric Mode Lower case Action Change input mode from numeric to alphanumeric mode lower case Es a C O S1 S1 52 User Manual English Lower Case to Upper Case Action Change input mode from lower to upper case a gt gt A Press Em Result The input mode is toggled between lower and upper case The phone displays the current input mode Alphanumeric Mode Upper Case to Numeric Mode Action Change input mode from alphanumeric upper case to numeric mode A gt gt 1 53 User Manual English Audio Operation Mode Action Make a call using handset handsfree or headset mode see page 9 Take the handset off the hook Handset mode has been activated symbol and a dial tone is heard in the handset speaker The display shows gt 123m C 1 gt A no symbol when in dialing mode gt gt 123 f x 1 gt A no symbol when in dialing mode or switch from handsfree to headset mode by p
13. extensions SIP accounts within your VoIP telephony environment and to pick up unanswered calls to those extensions Additionally the Speed Dial and Manual Call Forwarding functionality is provided by this key function Usage e Extension Monitoring amp Call Pickup See the detailed description on page 85 Note Your VolP PBX must support this function RFC 4235 compliant e Speed Dial Key Press a free function Extension key during idle state to dial the extension specified under Number e Manual Call Forwarding Press a free function Extension key to transfer an incoming call to the extension specified under Number without answering it first Intercom O Note Your VolP PBX must support this feature The following settings must have been configured in advance Your phone amp Setup gt Advanced gt Behavior gt Enable Intercom lt ON gt Other phones amp Setup gt Advanced gt Behavior gt Auto Answer Policy lt Always gt Dependencies Context lt SIP Identity gt or lt Active gt Number lt extension gt Description This key function enables the Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretaty Usage e Enable Intercom mode Press this key to connect your phone directly to the extension specified under Number if authentication has been set up pro
14. lt extC gt Setup Preferences Call Forwarding Event lt When Busy gt Save by clicking or Call Forwarding Busy T 7 Call Forwarding 4 Busy Target Press v Enter lt extC gt and press v T 7 Call Forwarding Enter lt extC gt 1 Call Forwarding Event Press Y Choose When Busy and press Result Call forwarding is activated Incoming calls are immediately forwarded to extC when the phone is busy date CFwd to extC time je ext CFwdtoextC sj CFwdtoextC date CFwd to extC 66 User Manual English Timeout Action Activate call forwarding event on timeout to extC p810c ip820c ip830c 1p840c Setup Preferences Call Forwarding Timeout Target lt extC gt Setup Preferences Call Forwarding Timeout Timeout sec lt time in sec gt Setup Preferences Call Forwarding Event lt After Timeout gt Save by clicking on or Call Forwarding Time 22 7 Call Forwarding 5 Timeout Target Press wv Enter lt extC gt and press w Enter lt extC gt T 7 Call Forwarding 2 Call Forwarding Time Press Enter lt time in sec gt and press T 7 Call Forwarding Enter lt time in sec gt 1 Call Forwarding Event Choose After Timeout and press wv Result Call forwarding is activated Incoming calls are forwarded to extC when the time in seconds entered has passed w
15. Extension Monitoring amp Call Pickup Usage Press a free function Speed Dial key to call the extension specified under Number None Description This key function provides no functionality 43 User Manual English Maintenance Tasks Administrator Password Warning You need to know the administrator password to return to administrator mode otherwise you have to perform a reset to factory values All current setting changes will be lost Use the following URL to reset the phone http lt IPAddress gt advanced htm reset Reset Action Change the Administrator Password via Web user interface ip 10c ip820c ip830c 1p840c Setup Advanced QoS Security Administrator Password lt Your Password gt Setup Advanced QoS Security Administrator Password Confirmation lt Your Password gt Save by clicking on Result The administrator password has been changed Operation Modes The default operation mode is Administrator Mode User Mode User Mode limits the configuration rights i e no access to parts of the menus on both web and phone user interface Action Enable User Mode via Web User Interface or Phone User Interface Setup Advanced QoS Security Administrator mode lt OFF gt Save by clicking on or T Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displ
16. Headset Device Off On Volume Settings Hand Change Volume Head Change Volume Speaker Change Volume Call Forwarding Timeout Target Call Fwd Time Phone Behavior On Off S4 FKeys Select Function Key Key Type Number General Settings Select Language S4 Contrast Change Contrast Configuration Resets the phone S3 Reboot Reboots the phone DHCP Setup Headset Device S1x0ff S2 On 1 Display Change Contrast 2 Backlight On Off Always 2 ringtone 1 Choose Reg ringtone 3 Audio 1 Headset Device Off On 2 MWI Notification Silent Beep Reminder 4 Preferences 5 Identity 3EditUser 22 Select ID gt Edit Account gt Edit Registrar User Manual English p820c Other Settings Web Interface HTTP amp HTTPS Off HTTP Only HTTPS Only VLAN Settings Enter VLAN ID Enter VLAN Priority Resets VLAN Settings System Info Displays Network Info Displays Memory Info Information AAA Volume Settings SlHandset Other Settings Web Interface HTTP amp HTTPS Off HTTP Only HTTPS Only VLAN Settings SM System Info Displays Network Info S4 Memory Displays Memory Info 22 ip830c ip840c 6 Phone Behavior 1 Hide own outgoing ID On Off 2 Reject anonymous On Off 3 Auto Dial Off after 2 5 10 15 Sec 4 Auto Answer Indication On Off 5 Auto Answer Type Hands
17. NR Y 49 Factory RESCU i atic aca a audedaniuneendatentaianen 50 Basic Call FUCSIA Gn vere Y y 51 Outgoing Call amp o au ee GN dais 51 Extension SIP identity for Outgoing CAllS ooooocccccconccnnonoconononoconnnnncononnnnrennnnnnnos 51 Manda all e 51 Auto Completion Number GUESSING ccccooocccccnocccccnonoccnnnnnncncnnnannnnnnnncnnnnnnnnnnnnnnnnnnnnnos 55 Call Completo esx edeu o repo 56 Gall TENIA MON ia AN 58 medial A YF A ds 58 NcomiNa CallS a ii 59 Call JoTo er 10 0 AA A O O he a FF HA FRY 59 Accepting INCOMING CallS ais nara Dc desta ion sis adia asia dias 60 Salad EF api RR RR WC Ar NR RR ied RR I PR A FF AR FFA RF TEA 61 Denya coming Calls asesu y Y Y O Yn da 63 Denying Incoming Calls Automatically cooooonccnncnoccnnnnnnconnnonccnnonnnconnnnnnrenonnncnnos 63 DND ADO NOL DIS URB MOC eu nd fd td o a 64 C see o NY E CY RF sas nan RI YY FF FN ER WN EN A 65 A all uu i nd tg YO LS a doo Gothen DU cla od neces ee tee 69 Audio Operation MOdES eL ri GA dn O O OY GY Co 68 Matey UNUE e Anal nacht hacia cules 69 Multiple Speaker Mode ccccceccccesceceesceceeseceeneeceeeeceeeeceeeesaeeessueeecsaeesseaeeesaueessueees 70 Hold anc Resumen alba iodo 71 Call Ne alr eT y sta ER DE ARE FN RA AD YNAT 72 COME ING Caserta cnet ana eect tne ad iii 73 As eu O 74 Advanced Phone FUNCHONS usina andinas dla 75 FIOE TD CSI rt dnd 15 Logoff All Users Extensions SIP Identities
18. Select Time Zone Select Time Zone Select Time Zone ime Zone time 10 USA Honolu lt 10 USA Honolulu gt IO Cal go 10 USA Honolulu 9 USA Anchorage e USA Anchorage 8 Canada Vancouver amp Canada Vancouver Use for navigation and select your country s tone scheme from the list Press to confirm your choice Result The time zone has been configured 3c Logon Wizard The Logon Wizard screen is shown when no extension SIP identity has been configured yet Action Enter the Logon Wizard This step is skipped This step is skipped Welcome Press a key to log on Press a key Result The Logon Wizard will guide you through the manual configuration steps for setting up your first extension SIP identity O Note Please use the logon information provided by your system administrator or Internet Telephony Service Provider ITSP For further information read the instructions in our administrator manual 16 User Manual English Account SIP username This setting determines the account that is part of the SIP address format SIP URI gt account registrar Action Enter the account SIP username of the first extension SIP identity Change the input mode if applicable and enter the first extension s user name Note Acceptable entries are digits or letters e g 100 turner smith etc Account 123 Account 100 100 Confirm with
19. been set up properly The adjacent LED lights up The intercom call will remain active as long as the programmed key is pressed o Disable Intercom mode The intercom call will be released as soon as the free function Push2 Talk key is released The adjacent LED will be turned off 42 User Manual English Action URL Dependencies Context lt Active gt Number lt HTTP URL gt LED inactive Description This key function allows you to send HTTP requests to a web server e g you can set a status on the server or retrieve Minibrowser see page 79 applications Usage Press a free function Action URL key to send the HTTP URL specified under Number to the web server For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0Oc Key Event Dependencies Context lt SIP Identity gt or lt Active gt Number lt key event short cut gt Description Key events are predefined shortcuts to phone and call functions See the complete mapping on page 88 Usage Press a free function Key Event key to call the predefined function of the shortcut specified under Number Speed Dial Dependencies Context lt SIP Identity gt or lt Active gt Number lt extension gt Description This key function allows you to speed up dialing numbers often used or hard to remember As opposed to key type Extension this key type does not provide
20. level of the latest available firmware version published on Doro s website http www doro com with the firmware version installed on your phone If they differ you are strongly advised not to conduct a manual update Example Latest available firmware version for ip830c is 7 1 e ip830c 1 Installed ip830c SIP 4 5 gt use automatic update e ip830c 2 Installed ip830c SIP 6 2 2 gt manual update can be used Firmware Update Action Conduct a manual firmware update Navigate to Doro s firmware download website http www doro com Copy the link URL of the appropriate firmware version X Y Z by right clicking on the File Symbol applications lt File Size gt MB Access the phone s web user interface Setup Software Update Manual Software Update Setup Firmware and paste the link into the Firmware field Start the update by clicking on 2 The phone reboots automatically and you are prompted to confirm the update Press to confirm or press x to abort the update process The phone loads the new software from Doro s web server This process may take some time depending on the lt File Size gt and the speed of your internet connection 2 Warning Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore and the phone must be sent in for repairing at your own expense After successful downl
21. redirection target 574 E F ADR BOOK Shows phonebook directory F DIRECTORY Toggles Do Not Disturb DND feature F_CC Enables Call Completion feature while making a call F_CALL_COMPLETION CCNR CCSB Logs off all SIP lines on the phone Needs confirmation 88 User Manual English Idle Screen Phone Type Idle Screen on Display O o Extension oo ip830c Status Indicators Audio etc Text or Symbols for Context sensitive Keys see page 8 and 87 ip840c Extension Status Indicators 89 User Manual English FCC Statement For ip8X0c VoIP phones This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does not cause harmful interference to radio or television reception which can be determined by turning the eguipment off and on the user is encouraged to try to correct the interference by one or mote of the following measures e Reorient or relocate the receiving antenna e Increase the separation be
22. settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Configuration lt Configuration gt WA ROG 2 Ringtone Reg Reg ee een 3 Reg Press v Press CO Press v S1 1 gt Xxext1 1K _ gt Ringtone inger to choose the extension X whose ringtone you want to change Ringer Press 2x 2 Ringer Edit Press w S3 Result The ringtone is played back 35 User Manual English Configuration Action Change the ringtone assigned to your extension X SIP identity X Select a ringtone from the list Setup Identity X Login Login Information Ringtone lt Ringer 1 10 Silent Custom Melody URL gt If you chose custom melody URL specify location Setup Identity X Login Login Information Custom Melody URL lt URL to a WAV file on a HTTP S server gt Verify the ringtone by pressing Play Ringe Save by clicking or T Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Ringtone Ringtone Ringtone Ringer 1 lt Ringer 1 i Ringer 1 Ringer 2 You can listen to each ringtone by browsing through the list Press Press Press to save the changes or press x to abort Result The ringtone has been changed the new ringtone will be used for incoming c
23. sip 100 sip company com gt will be displayed as lt Full Contact gt John Smith lt sip 100 sip company com gt lt Name gt John Smith lt Number gt 100 lt Name Number gt John Smith 100 lt Number Name gt 100 John Smith Result The display format of extensions is changed 29 User Manual English Display Configuration Tasks Display Contrast You can adjust your phone s display contrast Action Change the display contrast Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed lt General Settings gt Contrast Contrast Press E S1 The Display Contrast bar is shown on the display Not applicable Display Contrast Display Contrast EERE EEE DODO0000 Press to reduce or to increase the contrast or press or press 7 lt lt S1 S4 S1 Press Ok to save the contrast change or press x to abort Result The display contrast has been changed 30 User Manual English Backlight Mode You can adjust the display s backlight mode By default the backlight mode is On e On Backlight is turned off or dimmed when the phone is inactive for approximately 20 seconds O ip830c Backlight is turned off completely O 1p840c Backlight is dimmed e Off Backlight is turned off completely e Always Backlight is on permanently Action Change the backlight mode Not applicable Not applicable E
24. 1 to S4 below the display The current function of these keys is indicated by the text or symbol in the display above each key The key context for the idle screen can be customized see page 17 For the complete mapping see page 87 Mapping of Context Sensitive Function Keys User Manual English 2g Message LED The Message LED is primarily used to signalize new voice messages stored on the mailbox of your PBX see page 83 Voice Mailbox When the following setting on your phone s web user interface is set to ON it can also be used to indicate the activities of your monitored extensions Dialog State gt see page 85 Extension Monitoring and Call Pickup and to signalize missed calls Setup Preferences General Information Message LED for Dialog State Missed Calls lt ON gt 2h Call Indication LED The Call Indication LED is only available on the ip840c It indicates incoming calls by a flashing red light 3 Audio Devices Your phone is equipped with two different audio devices e Casing speaker 3a and microphone 3b e Handset speaker 3c microphone 3d and hook switch 3e Optionally a headset can be attached as an additional audio device e Headset speaker 3f and microphone 3g The audio Devices can be used in three operation modes 1 Handset mode activates handset audio devices 2 Headset mode activates headset audio devices 3 Hand
25. 840c The functionality of the context sensitive keys see page 8 and 87 for the idle screen can be changed Not supported See page 87 for available functions E Setup Function Keys S1 S4 Default setting 19 User Manual English XML Idle Screen ip830c and 370 only The position of the analog or digital clock SIP identities etc can be defined in XML files one each for each SIP identity By changing the identity for outgoing calls see page 51 the predefined XML file will be loaded and the idle screen appearance will change accordingly Note The usage of this functionality requires a web server For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0c p820 830 Not supported Not supported Setup Identity X Login Tab Login Information XML Idle Screen URL lt URL gt e g http myserver screen1 xml 20 User Interfaces User Manual English Phone User Interface Menu Structure The phone user interface provides access to the following three level menu structure HUA Level 2 and Level 3 in order to perform changes to the phone configuration ip820c ip830c ip840c ip810c Call Forwarding Timeout Target Call Fwd Time Phone Behavior Select Function Key Key Type Number General Settings Select Language Contrast only ip810c w o backlight Change Contrast
26. English A z CM NS yl E Pr Hagia Table of Contents Welcome ueu uii a a a ya nd a ia vronate 1 A AO A RI RT Do Did IN were 1 War DN A O OC aa a NA RS ner ee eee 1 Declaration O conto Mii da 1 Important User Information es ae es 2 Salely INSTUCIONS dd 2 Disposalior INE Proud ica 2 OVOIVIOW int O DA RAR SRS RR id 3 Hardware Components e SR AN Ou Sel dU AU 3 A RY HC Y A EAE E NT AN SR RH A Y A 3 eye 24 0 ee mm FFR CF NR YN HRN FRS oa 3 POSTE A A RHIF EF NA RH Y a 4 A Y CR FR RR RNA aa FR RA FR ES FF O 4 CHWIS OL Y aa Y dh O gd A Y Aw O LO 5 2 Keypad andEEDS na GY E AAA 5 AU dio DEVICES iia dn O i od 9 Yser TS AC SOS atacada idiota 10 User and Administrator Mode oocoocccoccccncocnconiccncocnconocononcnnonononnnronanonanonnnnanos 10 OC U eL UO GG dad 10 Sal AA e 11 Pnone Installation eu a Uu O Ga RR RD PR Goa O Goal 11 FONG Nel ZAIN ee GR ss 12 CT FARO WANS ell Test 2a a coi 12 2 TETP Ubodae gt creBt n uc dios 12 3 Automatic Phone InitiallizatiOTlaen Wei GO dana an ada 12 3 Manual Phone InitialiZation cccooocconoonccnnnconccnnnnnoconnonononononanonnnnonronnnnoncnnns 14 nic YF RF IT SN FFF FN FE RF FR FF FR HN FF NR FFF 18 Successful Registration ceara cortar osso das euros adolece UR SYNDOD 18 UnsuccessTul Redistratiol aid Ffa y eia NG by y ma 18 A Pr NR FN 19 Detatltldle Screen AW Y A GU ada 19 Customizeddd e creefic ee id 19 User Interfac
27. FC 3261 compliant PBX The functions and features available with this phone are designed for easy use in many different phone handling situations The user guide describes the functions and features of the ip8X0c VoIP phones as they are programmed for delivery from the factory There may be some differences in the way your phone is programmed Please consult your system administrator if you need further information The latest version of this user guide can be downloaded from http www doro com Note The p8X0c VoIP phones are IP phones that conform to the SIP standard RFC 2261 and they can only be used within a network that supports this type of phone Copyright All rights reserved No parts of this publication may be reproduced stored in retrieval systems or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the publisher except in accordance with the following terms When this publication is made available on Doro media Doro AB gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution No parts of this publication may be subject to alteration modification or commercial use Doro AB will not be liable for any damages arising from use of an illegally modified or altered publication Warranty DORO AB MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCL
28. Login Information Remove all identities Result All extensions are unregistered and removed from your phone configuration The phone is placed out of operation and by default the logon wizard see page 16 will be shown on the display This behavior can only be disabled via mass deployment logon_wizard OFF 38 User Manual English Function Key Configuration Tasks Various functionalities can be mapped onto the free function keys Px see page 7 the adjacent yellow LEIDs show their current status 6 free function keys 12 free function keys P1 P12 P1 P6 Note We recommend using the web user interface to program the free function keys as it is more convenient amp Setup gt Function Keys gt Px Input fields Context The default setting is lt Active gt i e the functionality chosen under Type will be applied to any currently active extension SIP identity for outgoing calls see page 51 If a specific extension SIP identity is chosen from the pull down menu the functionality under Type will be applied only to the chosen extension SIP identity Type The default setting is lt Line gt When another setting is selected from the pull down menu Types that functionality will be applied to the extension SIP identity chosen as Context See chapter Key Types for further details Number The default setting is lt b
29. O 0 rp 3 ip840c oe F E pae a i F 7 i hi ha a Es Er ms Mc i nl ge hy e pa dl TN e pa z i T y 7 F i E 4 y bta y T Aqua Ep d ta E F 1 an i P ny i r LA so j al PN J l ks F w F n A i r 5 LSJ a i APA a F B Sa a i un L j lil m j Bl A r r x r 3 E cC FE i TA FT bn a i i NE RA 1 E a res E FP r i ER F As La q l k FN FM A a al a r 1 a yr ar gt J LE J pa ro f y E Aed fal a O a Jy q r y 1 i AJ A al bi Sus m kh 4 E 3 Li J F F co A AN A LOM O 000000000 O 0000000 User Manual English 1 Display Features ds Oc ip820c ip830c_ ip840c Tiltable v 0 45 degrees Backlight Y x Y Y TE Two line LCD Two line LCD Graphical LCD Graphical LCD monochrome monochrome monochrome grayscale Characters pixels 1 DS ade EE 128 x 64 pixels 240 x 128 pixels line line 2 Keypad and LEDs The keypad is grouped in up to 6 functional units a Navigation Keys b Alphanumeric Keys c Audio Device Control Keys d Free Function Keys LEDs e Preprogrammed Function Keys f Context Sensitive Function Keys Each unit is explained in the following chapters in detail 2a Navigation Keys Use the navigation
30. P telephony system supports automatic initialization but any of the previously described steps have failed inform your system administrator For further information read the instructions in our administrator manual User Manual English 3 Manual Phone Initialization If your IP telephony system does not support automatic initialization use the following instructions 3a Manual DHCP Setup If your phone cannot contact a DHCP Server for any reason the message Sending DHCP Reguests is displayed permanently Action Stop the phone from sending DHCP requests 0000000 Press Cancel Result Sending of DHCP requests will be stopped and you will be prompted Are you using DHCP No the network does not use DHCP Yes the network uses DHCP Note Try to fix the problem which caused DCHP failure and proceed Press x for not using DHCP Press Y for using DHCP Result The phone will prompt you to enter the Result The phone reboots and attempts again to network settings manually contact a DHCP server within your network to receive valid network settings Warning Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance Please ask your network administrator 14 User Manual English 3b Manual Basic Configuration When mass deployment is not used or incomplete you will be prompted to enter the basic configurati
31. UDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Doro AB shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this material Declaration of conformity Hereby Doro AB declares that this phone is in conformity with the essential reguirements and other relevant provisions of the European R amp T TE directive 1999 5 EC Details to be found at http www doro com dofe Ce User Manual English Important User Information Safety instructions Save these instructions Read these safety instructions before use Note When using your phone or connected equipment the following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury e Follow instructions in the equipment s user manual or other documentation e Always install equipment in a location and environment for which it is designed e For mains operated phones Only operate with the mains power voltage indicated If you are uncertain of the type of power supplied to the building consult property management or yout local power company e For mains powered phones Avoid placing the phone s power cable where it can be exposed to mechanical pressure as this may damage the cable If the power supply cord or plug is damaged disconnect the product and contact qualified s
32. administrators 1 Manual TFTP update Exceptional situations or downgrade see page 12 2 Manual update downgrade Most convenient when updating downgrading within the same major release level e g 6 X from version 6 2 3 to 6 5 10 etc Note We do not recommend manual updates between different major release levels e g from 3 X 4 X 5 X to 6 X or 6 X to 7 X Use gt automatic updates instead 3 Automatic update This method updates your phone firmware to the current official release Manual update O Note This method requires an internet connection The manual update is conducted via the phone s web user interface Version Check Action Check the firmware version currently installed on your phone Status System Information System Information Application Version ip810c SIP X Y Z ip820c SIPX Y Z ip830c SIP X Y Z ip840c SIP X Y Z or T Enter the settings T Press menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Information lt Information Info time Version IPAdr MAC Version lip830c SIP X Y Z ip840c SIP X Y Z IP Adr X X X X IP Adr 192 168 0 10 Version MAC 0004132XXXXX MAC 0004132XXXXX Press v Press EZ S4 ersion ersion s300 SIP X Y Z ip820c SIP X Y Z Result The firmware version currently installed on your phone is displayed 46 User Manual English Version Comparison Compare the major release
33. all indication see page 59 if no higher prioritized ringtone is assigned see page 34 36 User Manual English SIP Identity Configuration Tasks Doro VoIP phones support multiple extensions SIP identities Each extension will act like a separate phone line in a conventional telephony system As soon as the extensions have been registered see page 18 calls can be placed from and received to these extensions 4 extensions 12 extensions SIP Identity 1 4 SIP Identity 1 12 O Note We recommend using the web user interface to perform the following configuration changes as it is more convenient amp Setup gt Identity X Use only the logon information provided by your VolP PBX administrator or Internet Telephony Service Provider ITSP For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0c Adding Editing Extensions Action Add a new extension X Edit existing extensions X Verify the status and availability of your extensions Status System Information SIP Identity Status Add Edit the following identity information Setup Identity X Login Tab Login Information Account SIP Username e g 100 turner smith1 etc Password SIP Password Registrar SIP Domain Server e g company com 192 168 0 100 etc Save your changes by clicking O Note This action requires a reboot of your phone see page 28
34. ayed not not supported supported Press v User Mode User Mode dmin Password dmin Password Enter the administrator password and press v Result User Mode has been enabled 44 User Manual English Administrator Mode Administrator mode grants unlimited access to the phone configuration on both web and phone user interface Action Enable administrator mode via web user interface or phone user interface Setup Advanced Enter Administrator Password Save by clicking or T Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed not not supported supported Press wv User Mode User Mode dmin Password dmin Password Enter the administrator password and press Result Administrator Mode has been enabled Firmware Update The phone is delivered with pre installed software firmware which allows operating your phone flawlessly However it is recommended to maintain the phone s firmware up to date by using the latest official release published on Doro s website http www doto com Note Only advanced users should conduct a firmware update If your phone operates in a locally hosted VolP PBX environment ask your system administrator 45 User Manual English Methods Firmware updates can be conducted using the following methods Only for advanced users or system
35. c p830c p840c Setup Preferences General Information MWI Notification lt Silent gt MWI Notification is turned off lt Beep gt Beep tone is played once lt Reminder gt Beep tone is played repeatedly Setup Preferences General Information MWI Dial Tone lt Normal gt MWI Dial Tone is turned off lt Stutter gt Stuttering Dial Tone is played or T Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Not supported 2 MWI Notification MWI Notification Silent Press w to save or press X to abort Result The MWI configuration has been changed 83 User Manual English Visual Indication Message LED The Message LED starts blinking when new MW Is arrive and stops when all messages have been retrieved Message Message yellow Idle Screen Symbols Messages Not supported date ext Mail VMai 1 new 0 old messages S2 De po To Mai Retrieve New Messages Action Listen to your new messages Press wv Confirm with orabortwith x Result Your voice mailbox is called and you are able to listen to your new and old messages 84 User Manual English Extension Monitoring and Call Pickup This feature allows you to monitor the call state of other extensions and to answer calls to these extensions It is very useful for a user especially a phone receptioni
36. d Call Termination Action Terminate a call 1 Replace the handset 2 press the handset hook see page 9 or 3 press x Result The call is terminated Redial This function allows the redialing of previously dialed numbers see page 78 Action Redial a previously dialed number Press LED3CIC P3 Press Redial Redial Redial The previously dialed numbers are displayed one at a time The list of previously dialed numbers is displayed Use to navigate through the entries Begin dialing the displayed or highlighted entry by pressing Result A previously dialed number is redialed 58 User Manual English Incoming Calls Call Indication An incoming call is indicated acoustically and visually Acoustic e Ringtone see page 33 Visual e Fast Blinking LEDs o LED adjacent to el Free Function Line Key Note Use the default settings see page 39 Setup gt Function Keys gt Px Context lt Active gt i e the extension for outgoing calls is used Type lt Line gt Number lt empty gt o Message LED see page 9 o Call Indication LED 1p840c only see page 9 e Flashing backlight not available on 1p820c see page 31 e Display o Calling party s extension and optionally calling party s picture o Called party s extension SIP Identity index Example Ringing Screen Appearance calling party extA called party extB extA name __extA numbe
37. ed party extB becomes idle ip810c ip820c Call extB Call extB Call Completion Cancel Ok Call extB Press to dial the number Result The call to the busy party extB could be completed On No Responding CCNR You can activate call completion when the called party extB is not responding Note Be aware that activity detection only detects whether the phone you are calling is being used It cannot detect whether the person you want to reach is in the room or not The following settings must have been provisioned in advance ip810c only Setup Function Keys gt Px gt Context lt Active gt Setup Function Keys gt Px gt Type lt Key Event gt Setup gt Function Keys gt Px gt Number F_CALL_COMPLETION Activate CC Action Activate call completion when called party extB is not responding extB name __ extB number ext1 name ext1 name LEDxCI Px F CALL COMPLETION 57 User Manual English While Waiting Action Optionally Continue using the phone while waiting for call completion ip8200 p830 Press to return to the idle screen Result The idle screen is displayed and the message CC is shown on the display Call Completion Action Dial the number when called party extB becomes available Press to dial the number Result The call to the non responding party extB could be complete
38. ed to extC 72 User Manual English Conference This call function allows your phone extA to establish a three party conference i e three phone parties can communicate with each other Establishing Action Establish three party conference on your phone extA Call extB and place the call on hold see page 68 Call extC and initiate the conference as follows extC 0 10 A Press or press Cnf On Conference f En Cnf On Press y E S4 S4 Result The three party conference has been established The participants extA extB and extC can hear each other This is indicated as shown extC 0 10 Cnf Off a Disconnecting Action Disconnecting a Conference Cnf Off 73 User Manual English Call Recording You can record active calls The recordings are available through your voice mailbox see page 83 Note Your VolP PBX must support this functionality Turn On Action Turn on Call Recording ip 10c ip820c ip830c ip840c Not supported Press Record Result Recording starts A blinking symbol O is shown in the display while recording Turn Off Action Turn Off Call Recording Not supported Press o Record Result Recording stops The recording is now available in your voice mailbox and a message waiting indication is sent to your phone 74 User Manual English Advanced Phone Functions Hot Desking This basic functionality allows logging off exis
39. ervice personnel e Headsets used with this equipment must comply with EN IEC 60950 1 and for Australia AS NZS 60950 1 2003 e Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance Unauthorized changes or modifications could void watranties and the user s authority to operate the equipment e Do not use the phone to report a gas leak in the vicinity of the leak e Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl and kitchen sink in a wet basement or near a swimming pool e Do not insert any object into equipment slots that is not part of the product or auxiliary product e Do not disassemble the product Contact a qualified service agency when service or repair work is required e Do not use a phone other than cordless type during an electrical storm Disposal of the product Your product should not be placed in municipal waste Please check local regulations for disposal of electronic products User Manual English Overview Hardware Components The main hardware components of your phone ate the display 1 the keypad with LEDs 2 and the audio devices 3 ip810c Y E F a J a mj El A M Wd i F is f dd a o HS e q EF gt l AT p iu d ie i E ao i d f 1 eo O 000 ip820c Ea 00 000000 User Manual English ip830c
40. es see page 38 The adjacent LED will light when the assigned functionality is turned on ip 10c ip820c ip830c ip840c LED7 O P7 C Pt Pt O LED LED L1 LEDs Ps CO P2 P2 CI Leb LED2 L2 LED9 D P9 CS ele CI vo LED3 Redial LED10 gt Pto P4 P4 C LED4 LED4 Directory LED11 y Pii B P5 P5 C LEDS LED5 Transfer LED12 gt P12 P6 Pe LED6 LED6 Mute User Manual English 2e Preprogrammed Function Keys The preprogrammed function keys are preprogrammed as labeled The following functions are mapped onto them ip820c ip830c ip840c Redials a number see page 58 Redial Calls up the phone directory see page 77 Directory emo Transfers calls rc Transier if supported by your PBX pag Not preprogrammed Menu Establishes a three party conference call see page 73 Conference Places a call on Hold or resumes it see page 71 Hold Calls up the Settings menu for configuration changes see page 24 Settings O Switches call recording on and off PO Record if supported by your PBX pag Calls up information about the phones IP address MAC MD A h see page 25 Help ddress and Firmware Version o Not preprogrammed Switches DND mode on and off see page 64 DND Retrieves messages from the voice mailbox see page 83 Retrieve if supported by your PBX 2f Context Sensitive Function Keys The 1p820c ip830c and 1p840c have context sensitive function keys S
41. es is NU dd GE o ds a 21 Phone User Inieridac6 ee See o y SL y Sure ea ee 21 Menu SUCIA 21 DE MINS MENU EF Y eC A 24 Web USER nien ACS see o bs 25 ACESS aH OC AE AR CH RT RR RW HR RY FR RY 25 Phone Configuration CHANGES si iaa GAY dd a a 26 Phone ContiguratlOl scsi 27 General Configuration Tasks ooonccccooncncccncnnnnnnnnnononononnnnnnonnnnnnnnnnnnnnnncnnnnnncnnos 27 LANGUAGES sea Y EN RY OD US Y E 27 TIME ana Dale nasa lacado added dadas 28 Keyboard LOC ao a dL FF Ud di een 29 O A RY RR Y Y Y RY ERYN ANY TE ER RY FF 29 Display Configuration TaSkS ii Dd dinda aloe edie tal 30 Display GOMtraS siria oa 30 Backlight MOC ect ici a alla 31 Audio Configuration TaSKkS ccccccccccsseeeeeeseeeeeeeeeeceeeeeeeeeeeeseaeeeesaeeeesseeensaeees 32 VOU rial al Aldaia 32 A A AT 33 RINgIONES dia 34 SIP Identity Configuration TaskKS cooooncccccoccnccnocononnnconononcnnnnnnnnnnnnrnnnnnarononnncnnos 37 Adding FEdiling EXIenSIOnS arranca 37 BIOCKInG EXICnSlONS ssa AN A 37 Removing EXTenSiONS sica did td iw Uy MAN Cd 38 Function Key Configuration Tasks ccccsccceccseeeeeceeeeeseeeeeseeeeeseeeeeseeeeesaaeees 39 nn FRO UG nd DG DU E 39 Key TyDes ann i ND Y CU dO FN DO 39 VRAIS VAC CAS artesian I n HEH RAOR RE a BYR FFY TR HY Ay 44 Admiistrator P ass WO diaria A O ATYNT A N ORG DNA ives 44 Operation Modest dan 44 EINE Dda ee db N A SD dB Od dM MOR 45 REDOOE ee er PF OT RC FN A RE Y YR HF
42. free Handset 6 Call Completion On Off 7 Number Guessing On x Off 8 Call Waiting On Visual Only Ringer 9 Deny All On Off 7 Call Forwarding 1 Call Forwarding Event Never Always When Busy 2 Call Forwarding Time Enter Timeout sec for CFwd Event On Timeout 3 Always Target Enter target number for CFwd Event Always 4 Busy Target Enter target number for CFwd Event When Busy 5 Timeout Target Enter target number for CFwd Event On Timeout User Manual English ip830c ip840c 8Network ss TIT 3Netmask yo HTTP amp HTTPS Off HTTP Only HTTPS Only ip830c ip840c 9 Key Mapping 1 Select Key gt Key Type gt Number 10 Maintenance 1 User Administrator Mode Toggles User Mode Displays Network Info User Manual English Settings Menu Action Enter the phone s Settings Menu to perform manual changes to your phone configuration Settings Result The Settings Menu is shown on the display Call Forwarding lt Call Forwarding Off Off TimeAlways Busy Wi Preferences Navigate through the different menu levels as follows Level 1 Level 1 1 Levell Settings 2 Level1 1 Pl Level 1 Move through Move through Move through Level 2 by pressing Level 2 Level 3 by pressing by pressing or or or Move through Enter Enter Level 2 Level 3 Level 2 Level 2 by pressing by pressing by pressing JA
43. going call using such an appearance all members belonging to that particular SLA group ate notified of this usage and are blocked from using this line appearance until the line goes back to idle state or when the call is placed on hold Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension SLA members can monitor the status of the bridged line via the LED adjacent to the free function Shared Line key o LED on indicates the line is in use o LED off indicates an idle status For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0Oc Push2Talk O Note Your VolP PBX must support this function The following settings must have been configured in advance Your phone amp Setup gt Advanced gt Behavior gt Enable Intercom lt ON gt Other phones amp Setup gt Advanced gt Behavior gt Auto Answer Policy lt Always gt Dependencies Context lt SIP Identity gt or lt Active gt Number lt extension gt Description Similarly to the Intercom function users can make intercom calls This feature is particularly useful for group announcements Usage e Enable Intercom mode Press this key to connect your phone directly to the extension specified under Number if authentication has
44. her information read the instructions in our administrator manual phone and web user http www doro com voipsupport ip8X0Oc interface Phone User Interface Language Action Change the language of the phone user interface Setup Preferences General Information Language lt Your Language or General Settings Language amp Preferences Language Result The language of the phone user interface has been changed Web User Interface Language Action Change the language of the web user interface ip810c p820c ip830c ip840c Setup Preferences General Information Web Interface Language lt Your Language gt Result The language of the web user interface has been changed 27 User Manual English Time and Date If the time zone has been set correctly the correct time and date for your time zone will be displayed automatically taking daylight saving time if applicable into consideration Action Change the current time zone Setup Advanced Network Time Time zone lt Your Time zone gt or T Other Settings Time Zone Preferences Time Zone Result The current time zone has been changed and the correct time 1s displayed O Note lf the time analog or digital clock is not displayed at all check the accessibility of the NTP time server Setup gt Advanced gt Network gt Time gt NTP Time Server lt NTP Time Server gt
45. ill be rejected automatically 63 User Manual English DND Do Not Disturb Mode Note The following settings must have been provisioned in advance Operation Directory Address Book Add or Edit Entry Contact Type lt VIP gt The following configuration is mandatory on ip810c but optional for ip820c 360 370 if additional feedback via LEDx is desired Setup gt Function Keys gt Px gt Context lt Active gt Setup Function Keys gt Px gt Type lt Key Event gt Setup gt Function Keys gt Px gt Number F DND Action Activate DND Do Not Disturb Mode Press Result DND Mode has been activated Further incoming calls will be rejected except those from VIP numbers The display shows EB DND active date or LEDx lights up LEDx G C Px Action Deactivate DND Do Not Disturb Mode ip 10c ip820c ip830c 1p840c a O Press or press LEDx O Px LEDx CIC Px DND i Result DND Mode has been deactivated Further incoming calls will not be rejected anymore 64 User Manual English Call Forwarding This feature allows you extB to forward an incoming call from extA to another phone number extC e g a cell phone ot voice mailbox The following call forwarding events can be configured e Off Call forwarding is deactivated by default e Always Incoming calls are immediately forwarded e Busy Inco
46. ion Result The firmware is updated You can verify the successful update as described in chapter Version Check on page 46 48 User Manual English Reboot Note You should reboot the phone when you are challenged e g after applying changes to the phone configuration Action Reboot the phone Setup Advanced Enter Administrator Password Save by clicking on or T Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Configuration lt Configuration Reboot Reg Reset Reboot E Reboot Press wv Press S3 Reboot Reboot Cancell Reboot Press wv Result The phone reboots 49 User Manual English Factory Reset Note You should reset the phone only in the following situations e The phone configuration was changed and the phone is not functioning anymore e The help desk of your vendor advised you to do so Action Reset the phone configuration to factory values Enter the settings menu see page 24 and navigate through the menu see page 21 until the following screen is displayed Configuration lt Configuration gt Reset Reg Reset Reboot Se Reset Press wv Press Es Press v S2 Admin Password Admin Password Reset Cancel dmin Password dmin Password 2 Warning If you confirm by entering the admin password all current setting changes will be lost and your phone mus
47. isplays the application on the screen 79 User Manual English Presence This feature allows you to publish a presence state to indicate your current communication status in order to inform your contacts of your availability and willingness to communicate Note Your VolP PBX must support this functionality This feature is only available from firmware release 7 onwards The following settings must have been configured in advance Setup gt Advanced gt SIP RTP gt Publish Presence lt ON gt Setup Identity X gt SIP Contact List lt ON gt Setup Identity X gt SIP Contact List URI lt SIP URI gt For ip820c ip830c ip840c only Configure one context sensitive key S1 S4 to call up the Presence State list and another one to call up the Contacts list Setup Function Keys Sx lt Presence gt lt Contacts gt 80 User Manual English Changing the Presence State The default presence state is Online i e your contacts are informed of your availability You can change your presence state to one of the following options Online Offline Invisible Busy Action Change your presence state ip 10c ip820c ip830c 1p840c Press Press Configuration Presence Ea Presence Reg cae a Press y Sx Sx Sx Choose the currently active extension gt by pressing or Press 1 Presence Edit
48. ithout the call having been answered date CFwd to extC time ext CFwd to extC ui CFwdtoextC date CFwd to extC 67 User Manual English Active Calls Audio Operation Modes The audio operation modes handset handsfree and headset can be alternated during active calls Action Switch between handset handsfree and headset mode during an active call Connected lt extA no symbol when in handset mode ho _ Ma SpkOn Press Cd of Speaker Speaker SpkOn You can either opt to stay in handsfree mode by replacing the handset or return to handset mode by pressing Speaker or switch to headset mode Headset Headset Press v Press 68 User Manual English Mute Unmute This function allows you to mute the microphone of the active audio device during a call i e the other party cannot hear you Unmute the microphone to return to normal conversation Mute Action Mute the microphone of the active audio device during a call Result The microphone of the active audio device has been muted and the other party cannot hear you This is indicated as follows LED 6 lights up SextA x 1 10 LED6 IC Pe Unmute Mute Unmute Action Unmute the microphone of the active audio device during a call Press LED6 JC P6 Mute 69 User Manual English Multiple Speaker Mode This option is only available during an active call and allows you to use two
49. keys to navigate in the display menus and confirm and cancel actions ip810c ip820c ip830c ip840c Cancel Up Down Left Right Confirm MA SIS E 2b AIphanumeric Keys User Manual English Use the alphanumeric keys to enter numbers letters and special characters Depending on the selected input mode see page 51 you can enter digits and small and capital letters ip810c ip820c ip830c ip840c Input mode Digits Upper case Lower case Digits Upper case Lower case Digits Upper case Lower case Digits Lower Upper case Special characters are 1 amp lt gt C 1 1 Special characters PORS7 pars7 6 asc 2 Rees 2 ABC2 abc2 aa E o 5 JKL5 jkl5 ET hu e 8 TUV8 tuv8 Space _ 0 Corr 3 3 DEF3 def3 GN O poc 6 MNO6 mno6 al pda 9 WXYZ9 wxyz9 User Manual English 2c Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type ip 10c ip820c ip830c ip840c Te Emile adjusts the volume seepage32 Volume Volume x K Toggles handsfree mode see page 68 Speaker Speaker e Redials a number see page 58 Redial O Toggles headset mode see page 68 Headset Q Mutes unmutes the microphone see page 69 Mute 2d Free Function Keys Free Function Keys are freely programmable keys which can be used for various functionaliti
50. lank gt You can enter a number HTTP S URL SIP URI as required by Type Key Types The following free function key Types are available For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0c Line Dependencies Context lt SIP Identity gt or lt Active gt Number lt blank gt Description This is the default key function It is used to indicate and accept incoming calls and allows placing active calls on hold or resuming them It can also be used to make a call using a specific extension SIP identity Usage An incoming call is indicated by the blinking LED of the first available free function Line key whose Context is set to the extension SIP identity being called e Press the free function Line key to accept the call see page 59 61 39 User Manual English e Press the free function Line key again to place the call on hold see page 71 e Press the free function Line key again to resume the call see page 71 Making a call e Press a free function Line key in idle state to select the extension SIP identity set under Context as the outgoing extension for this one call for permanent selection see page 51 Extension Dependencies Context lt SIP Identity gt Number lt monitored extension gt Description This key function allows you to monitor the status idle ringing or busy of other
51. luated on the web user interface Status System Information SIP Identity Status Example Identity 1 Status smith1 sip company com OK or Identity 1 Status 100 sip company com Authentication failed or Identity 1 Status 100 192 168 0 100 Not found Successful Registration The first extension SIP identity has been registered successfully and will be used for outgoing calls This is displayed on the idle screen as follows Unsuccessful Registration If the first extension SIP identity could not be registered the displays shows NR Not registered NR Not registered Note If the registration fails contact your network administrator 18 User Manual English Idle Screen The idle screen is always shown on the display when there is no activity i e no incoming outgoing active calls etc For further details see page 88 Default Idle Screen The default idle screen appears as shown below date ext1 Reg CHist Dir Speed Customized Idle Screen The idle screen can be customized Display Text The display text determines the appearance of extensions SIP identities on the idle screen and will be displayed instead of the SIP URI ip810c ip820c ip830c ip840c Setup Identity X Login Display Text for Idle Screen lt Your Idle Screen Text gt O Note Texts exceeding the maximum will be cut off Context Sensitive Function Keys ip820c ip830c and ip
52. menu is located on the left side the configuration of the settings is done in the window on the right Settings are grouped in sections and or tabs For further details press the icon next to the setting You will be forwarded to the appropriate description of User Manual English Phone Configuration Changes Action Navigate the web user interface change configurations and save changes The following syntax will be used throughout this manual Menu Level 1 Menu Level 2 gt Tab Section gt Setting lt Value gt e g Setup gt Identity 1 SIP gt Proposed Expiry lt 1 Day gt You have to save the configuration before the setting change takes effect by clicking on the button located at the bottom of each page O Note Some setting changes require a reboot of your phone see page 28 26 User Manual English Phone Configuration General Configuration Tasks Language The default phone and web user interface language is English You can change the language for the phone user interface and the web user interface independently from each other ip 10c p820c ip830c ip840c Firmware Versions below 7 provide integrated multiple language support for both Not applicable phone and web user interface O Note Since Firmware Version 7 additional languages can only be provided Integrated multiple via mass deployment language support for both For furt
53. ming calls are immediately forwarded when the phone is busy e Time Call forwarding is activated when the time in seconds entered has passed without the call having been answered Always Action Activate call forwarding event Always to extC Setup Preferences Call Forwarding Always Target lt extC gt Setup Preferences Call Forwarding Event lt Always gt Save by clicking on or Call Forwarding Always T 7 Call Forwarding 3 Always Target Press v Enter lt extC gt and press 22 7 Call Forwarding Enter lt extC gt 1 Call Forwarding Event Press Choose Always and press Note To turn the call forwarding event Always on and off more quickly and conveniently it can be programmed onto one of the free function keys The following setting must have been configured in advance A Setup Function Keys Px Context lt Active gt Setup Function Keys Px Type lt Key Event gt Setup Function Keys Px Number F REDIRECT or F REDIRECT extC Press Px F_REDIRECT Result Call forwarding is activated Incoming calls are immediately forwarded to extC date CFwd to extC time ext CFwdtoextC sj CFwdtoextC date CFwd to extC 65 User Manual English Busy Action Activate call forwarding event when busy to extC Setup Preferences Call Forwarding Busy Target
54. mmend using the web user interface to add or edit entries import or delete directory more conveniently e Releases lt 7 B Operation gt Address Book e Release 7 amp Operation gt Directory e For further information read the instructions in our administrator manual e http www doro com voipsupport ip8X0c Access Action Access the phone directory or press Directory Directory EE Directory ES S3 S3 Result The phone directory entries will be displayed Use for navigation through the list Dial the highlighted entry by pressing Y 77 User Manual English Call Lists Your phone maintains locally stored lists of missed received and dialed calls Each list entry has a timestamp and shows the called or calling party number respectively A maximum of 100 entries per list is supported Note When the phone is rebooted the entries on all lists are cleared Save them to another file if you need to keep the information Repeated calls from or to the same number will show the time of the last call and the total number of calls dialed missed received We recommend using the web user interface to import or delete call list entries Operation gt Home Access Action Access call lists on the web or phone user interface ip 10c ip820c ip830c ip840c Operation Home Dialed Numbers Missed Calls Received Calls or
55. nter the settings menu see page 24 and navigate through the menu see page 21 until the following screen appears Press to save the backlight mode or press x to abort Result The backlight mode has been changed 31 User Manual English Audio Configuration Tasks Volume gt You can adjust the volume of the currently used audio device when the phone is in dialing mode see page 54 or during an active call see page 68 Action Adjust the volume of the active audio device Pes P When handset mode is activated the following screen appears in the display Handset Volume Handset Volume Handset Volume Handset Volume time AO n DD DAdDodo00 Speaker Volume Speaker Volume time O0000000 OOO00000 Headset Volume Headset Volume Headset Volume time PTT TT iio 00000000 OOUOUU0U Decrease volume um Increase volume or press or press lt lt gt gt Ss ES S1 S4 S1 S4 Press to save the change or press x to cancel Result The volume of the active audio device has been adjusted 32 User Manual English Headset Use Physically connect your headset see page 11 and activate deactivate it for use Activation Action Activate the headset mode before making or answering a call Press Headset Device Headset Of Press Headset Device On Press wv Result Headset mode has been activated This is indicated on the display as foll
56. oad the old firmware is erased and the new firmware is written into the phone s flash memory The phone reboots again and will be initialized using the previously stored phone configuration Result The firmware is updated You can verify the successful update as described in chapter Version Check on page 46 47 User Manual English Automatic update O Note This method requires an internet connection The automatic update is conducted via the phone s web user interface Action Conduct an automatic firmware update For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0c Copy the link of the appropriate update method recommended Update once to current official firmware release Access the phone s web user interface below Version 7 Setup Advanced Update Setting URL and paste the link into that field Save the change by clicking on and start the update by clicking on 2 The phone reboots automatically 2 Warning Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore and the phone must be sent in for repairing at your own expense The phone automatically loads the necessary software from Doro s web server successively The whole update process may take some time The phone will be initialized using the previously stored phone configurat
57. on manually Phone User Interface Language Action The default phone user interface language is English Choose your preferred phone user interface language Firmware Versions below 7 provide integrated multiple language support Not applicable Note Since Firmware Version 7 additional languages can only be provided via Integrated multiple mass deployment language support For further information read the instructions in our administrator manual Sel Language Select Language Select Language English lt English gt polls English Suomi Francais Italiano Suomi Frances Italiano Use for navigation and select your preferred language from the list Press Y to confirm your choice Result The selected phone user interface language will be used for all following dialogs Tone Scheme This setting determines country specific call progress tones e g dial tone busy signal etc Action Choose the country tone scheme Australia USA Select Tone Scheme lt Australia Australia China China Denmark Denmark France Use for navigation and select your country s tone scheme from the list Press to confirm your choice Result The tone scheme has been configured 15 User Manual English Time Zone This setting determines the correct display of the time including daylight saving time DST switching Action Choose the time zone of your country area 10 13 ip 10c ip820c ip830c 1p840c
58. ows Headset symbol is displayed during a call only Deactivation Action Deactivate headset mode Headset Device Press again O Headset Press Result Headset mode has been deactivated 33 User Manual English Ringtones Ringtones are used to indicate incoming calls see page 59 Mapping Different methods with different priorities 1 highest priority 5 lowest priority are used to assign a ringtone to an incoming call Only for advanced users or system administrators 1 SIP Header Alert Info contains URL of a custom melody ringtone file Setup gt Advanced gt Audio gt Alert Info playback lt ON gt 2 SIP Header Alert Info refers to 10 built in ringtones Silent Setup gt Preferences gt Alert Info Ringer gt Alert Internal External Group Text lt Text used in Alert Info to assign a ringtone to internal external group calls gt Alert Internal External Group Ringer lt Ringer 1 10 Silent gt For phone usets 3 Contact types in the directory see page 77 can be mapped to 210 built in ringtones Silent 1 custom melody ringtone Setup gt Preferences Directory Ringtones lt Ringer 1 10 Silent Custom Melody URL gt Setup gt Preferences Custom Melody URL lt URL to a WAV file on a HTTP S server gt 4 Each extension SIP Identity can be mapped to 210 built in ringtones Silen
59. ows you to update the firmware and set the phone back to factory values ip 10c ip820c ip830c 1p840c 2 Warning Use this option only when the phone is malfunctioning on reboot All settings will be lost and the phone is set back to factory values For TFTP update Press any key For further information read the instructions in our administrator manual http www doro com voipsupport ip8X0c 3 Automatic Phone Initialization The phone continues the initialization process by loading the last saved configuration 3a DHCP Request By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings e g IP address netmask gateway DNS server etc The message Sending DHCP request is displayed briefly and the obtained IP address and the phone s MAC addtess are displayed DHCP Dynamic Host Configuration Protocol is a standardized protocol used by network devices to obtain IP addresses and other parameters from a DHCP server router etc 12 User Manual English IP Adr IP Adr IP Adr 192 168 X X 192 168 X X 192 168 X X IP Adr 192 168 X X MAC MAC MAC 0004132XXXXX 0004132XXXXX 0004132XXXXX MAC 0004 132XXXXX O Note If your network does not use DHCP proceed to chapter 3a Manual DHCP Setup on page 14 3b Mass Deployment A mechanism called mass deployment can be used to fully customize your phone automatically O Note If your I
60. perly The adjacent LED lights up e Disable Intercom mode Terminate the intercom call as usual see page 56 40 User Manual English Park Orbit Note Your VolP PBX must support this feature a valid park orbit extension SIP account is reguired Dependencies Context lt SIP Identity gt Number lt park orbit extension SIP account gt Description This key function allows you to park a call on one phone and continue the conversation from any other phone Usage e Call Parking Press a free function Park Orbit key to park an active call in the park orbit specified under Number The adjacent LED starts blinking on your phone and on any other phones using the free function Park Orbit key e Parked Call Pickup Press a free function Park Orbit key to pick up the parked call on any phone using this key function adjacent LED is blinking If several calls have been parked in the same park orbit a list of patked calls will be displayed and the appropriate call can be picked from that list Voice Recorder Note Your VolP PBX must support this feature a valid voice recording extension SIP account is reguired Dependencies Context lt SIP Identity gt Number lt voice recorder extension SIP account gt Description This key function allows you to record a conversation during an active call as well as short memos or minutes of a meeting when the phone is idle Usage
61. r extB name When the following settings are made the ringing screen will change appearance Setup gt Preferences gt General Information gt Show Identity Index lt ON gt Setup gt Preferences gt General Information gt Ringer animation lt OFF gt nd x Deny extA number name 7 extA name SIP URI extA number extB name 59 User Manual English Accepting Incoming Calls Action Accept an incoming call Pick up the handset enable handset mode or press CDI enable handsfree mode or press _ enable handsfree or headset mode if used Result The incoming call has been accepted 60 User Manual English Call Waiting This call feature allows your phone to accept other incoming calls to an extension SIP identity extB already in an active call O Note The default setting has to be configured in advance Setup gt Advanced gt Audio gt Call Waiting Indication lt ON gt A recurring knocking sound will be heard in the background of the ongoing call to signal further incoming calls lt VISUAL gt Further incoming calls are indicated only on the display One free function Line key per call is reguired see page 39 Example There is one active call from extA indicated by the permanently lit LED1 Connected lt extA LED1 P1 LED2 OJO P2 extA extC LED1 P1 LED P2 Answer
62. rch results in a list on the display The resulting list can be browsed using The displayed entry can be dialed by pressing The highlighted entry can be dialed by pressing v or continue entering numbers letters Action Turn off auto completion number guessing temporarily or press lt lt O S3 Result The entered number will not be auto completed by number guessing Dial the number by pressing Y 55 User Manual English Call Completion This call function allows you to establish calls successfully when the other party is busy or not answering O Note Your VolP PBX must support this feature Enabling Action Enable call completion via the web or phone user interface ip810c p820c ip830c ip840c Setup Advanced Behavior Call Completion lt ON gt Setup Advanced Behavior Peer to Peer Call Completion lt ON gt When Busy CCBS You can activate call completion when the called party extB is busy Activate CC Action Activate call completion when called party extB is busy Confirm with orabortwith x aiting extB aiting extB Cancel While Waiting Action Optionally Continue using the phone while waiting for call completion Press to return to the idle screen Result The idle screen is displayed and the message CC is shown on the display 56 User Manual English Call Completion Action Dial the number when call
63. ressing Speaker Headset Handset mode will be activated E 4 symbol and a dial tone can be heard in the headset speaker The display shows 1 gt A C lt Clear no symbol when in dialing mode G Make sure the phone is in numeric mode see page 53 then enter the number using the alphanumeric keys see page 52 gt 12345678 12345678 Enter Number 123 m 1 gt A 12345678 Press to confirm that number is complete Result The phone number entered will be dialed You can also make a call using handset or handsfree mode without confirming the previously entered number Enter the number to be dialed Lift the handset or press ED Result The phone begins to dial 54 User Manual English Auto Completion Number Guessing Note The following setting must have been provisioned in advance Setup gt Advanced gt Behavior gt Number Guessing lt ON gt Setup gt Advanced gt Behavior gt Number Guessing Minimum Length lt 2 4 gt Action Dial a supported format see page 51 using auto completion number guessing ip 10c p820c p830c ip840c Enter a supported format number or name gt digits letters to be dialed Result After the minimum number Number Guessing Minimum Length has been entered the phone will search the call lists page 78 and the phone directory page 77 for numbers names containing those digits letters and present the sea
64. s of delivery and basic set e In phone up of phone package e Phone user interface settings e PDF User Manual e Web user interface settings e Download E l e Multilingual e Basic phone and call functions O Note For a complete set of user manuals refer to http www doro com 10 User Manual English Getting Started Phone Installation Install your phone using the Quick Start Guide included in the package Installation Step ip810c ip820c ip830c ip840c placement Connect the following components to your phone Handset via handset cord Network via Ethernet cable Power supply Optional PCS via Ethernet cables Optional Headset Optional Expansion modules 6 Place the phone on an even horizontal surface Do not place it on carpets or other materials containing fibers that D could block the air vents and cause overheating O Note The phone can be powered either from the network PoE IEEE 802 3 af or from a 5 V DC power adapter Only use the 5 V DC adapters power supplies listed below or an adapter approved by your local reseller We recommend this order Not included in delivery 3 Optional component 1 1 User Manual English Phone Initialization After your phone has been powered up the system boots up and performs the following steps 1 Hardware Self Test A phone hardware self test is run all LEIDs light up 2 TFTP Update Screen The TFTP Update Screen all
65. sfree mode activates casing audio devices For information on switching audio operation modes see page 68 You can only use one microphone for talking but two speakers for listening e Handset speaker casing speaker or e Casing speaker headset speaker For further details see page 70 User Manual English User Interfaces The hardware components keypad and display constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone Additionally each phone has a web user interface to make calls remotely and to access all configuration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings some however are only possible via phone or web user interface Interface Symbol Phone user sa All call functions All basic settings See page 2 All basic and advanced settings a oe LJ No call functions except See page 25 interface a initiating amp terminating calls User and Administrator Mode Your phone can be used in user or administrator mode Administrator mode is the default setting with full configuration rights For further details see page 44 45 O Note The default administrator password is 0000 four zeros Documentation The following table shows all documentations available for Doro phones Format Ouick Start Guide e Content
66. speakers simultaneously for listening handset casing speaker or headset casing speaker Enable Casing Speaker Action Turn on the casing speaker during an active call in handset mode ip 10c ip820c ip830c ip840c Not applicable Ca E IS Spkr Press S4 Result The casing speaker has been activated as indicated by the changing text icon above the corresponding context sensitive key Disable Casing Speaker Action Turn on the casing speaker during an active call in handset mode Result The casing speaker has been deactivated as indicated by the changing text icon above the corresponding context sensitive key 70 User Manual English Hold and Resume This call function allows you extB to place an active call from extA on hold When placing a call on hold your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while having a call on hold Hold Action Place an active call on hold Press the free function Line key whose adjacent LED is lit up i Hold Result The current call is placed on hold This is indicated by the slowly blinking LED of the free function Line key The following message is displayed or press Calls on Hold 1 gt extA Resume Action Resume a held call a or press i Hold Connected dextA Several calls e g to extA extC and extD can be placed on hold simultaneously Na
67. st to Know the call state of other phones so that he or she knows if a call can be successfully made to a phone Note Your VolP PBX must support this functionality e Single subscriptions RFC 4235 compliant e Event list subscriptions RFC4662 compliant this feature is only available from firmware release 7 onwards Busy Lamp Field BLF feature The following settings must have been configured in advance see page 40 Setup Function Keys Px Context lt SIP ldentity gt Type lt Extension gt Number lt Extension SIP identity of monitored phone gt The status of monitored extensions will be indicated by the LEDs adjacent to the previously configured free function Extension Keys Action Monitor the call state of other phones Idle state gt ee LED off Ringing state gt LED blinking rapidly Busy or Connected State gt am LED on 85 User Manual English Calls List The Calls List represents a visual and functional extension of the BLF feature e The call state of monitored phones is shown on the display ip830c ip840c only e The Calls list can be updated via an Extension Monitoring amp Call Pick Up List i e instead of handling each monitored resource individually the monitoring phone can subscribe to an entire list and then receive notifications when the state of any of the monitored resources in the list changes Setup
68. t 1 custom melody ringtone Setup gt Identity X gt Login gt Login Information gt ringtone lt Ringer 1 10 Silent Custom Melody URL gt Setup gt Identity X gt Login gt Login Information gt Custom Melody URL lt URL to a WAV file on a HTTP S server gt 5 Default ringtone can be mapped to 10 built in ringtones Silent Setup gt Preference gt Default Ringer lt Ringer 1 10 Silent gt Note Users are recommended to map ringtones either to different extensions 4 or different contact types in the directory 3 The default ringtone 5 should be played only when the phone cannot identify an incoming call as either 3 or 4 Custom melody ringtones are mono WAV files using PCM at 8 kHz with 16 bit sample linear 34 User Manual English Volume Action Adjust the volume of the ringtone assigned to the extension SIP identity currently active for outgoing calls Ringer Volume Ringer Volume Ringer Volume AA 00000000 00000000 Decrease volume Increase volume Result The volume of the ringtone has been adjusted Playback Action Play back the ringtone assigned to your extension X SIP identity X Setup Identity X Login Login Information Play the ringtone by pressing Play Ringe or T Enter the
69. t be configured anew manually unless mass provisioning is used Enter the administrator password and press v Result The phone reboots and the phone configuration is resetted 50 User Manual English Basic Call Functions Outgoing Calls Extension SIP identity for Outgoing Calls Example There are two extensions ext1 ext2 registered on your phone ext1 is currently used for outgoing calls Action Select ext2 for outgoing calls Result The extension displayed will be used for Result The extension Result The highlighted outgoing calls indicated by i will be extension jm will be used for outgoing calls ysed for outgoing calls Making Calls You can make calls using the supported number formats described below Change the input mode in accordance with the number format see Input Mode on page 52 Use the appropriate audio operation mode see page 54 for dialing Supported Formats The following types of numbers addresses can be dialed Phone Numbers Phone numbers format is specified in E 164 e g 0049030398330 or 4930398330 e Use the alphanumeric keys 1 to 0 see page 6 e Use numeric input mode 123 see page 53 5 1 User Manual English SIP Addresses SIP URI SIP addresses SIP URI format is specified in RFC 3261 e g 123456 domain com abcd 192 168 0 2 etc e Use the alphanumeric keys 1 to 0 see page 6 e Use numeric input mode 123 see page 53
70. the call by pressing the free function Line key next to the blinking LED2 Result The first active call on the free function Line key P1 is placed on hold and the 2 incoming call on the free function Line key P2 is accepted This is indicated by a slowly blinking LED1 and a permanent lit LED2 Additionally a tone seguence can be played to remind you of the waiting call 6 1 User Manual English Connected dextC LED1 AC P1 LED JC P2 62 User Manual English Denying Incoming Calls Action Deny an incoming call to extA extA name __extA number extB name Press x Press Xx or Result The incoming call has been denied Denying Incoming Calls Automatically Note The following settings must have been configured in advance via mass deployment or manually Setup gt Advanced gt Behavior gt Deny All Feature lt ON gt ip810c only Setup Function Keys gt Px gt Context lt Active gt Setup Function Keys gt Px gt Type lt Key Event gt Setup gt Function Keys gt Px Number F DENYALL Action Deny incoming calls to extA automatically extA name __extA number extB name F_DENYALL DenyAll Deny All Cc o Co Px S2 S2 Result The incoming call is denied and the related caller information is added to a deny list in the phone s directory see page 77 All calls from this number w
71. ting user accounts extensions SIP identities and logging on new user accounts extensions SIP identities Note This feature can be enhanced to allow automatic provisioning of customized phone configuration when different users logon to your phone Your VolP PBX must support this enhanced functionality Logoff All Users Extensions SIP Identities Action Logoff all users extensions SIP identities See page 38 Removing All Extensions SIP Identities or Not supported 5 Identity 5 Logoff All Press v or Note To logoff off all extensions SIP identities more quickly and conveniently it can be programmed onto one of the free function keys The following setting must have been configured in advance A Setup Function Keys Px Context lt Active gt El Setup Function Keys Px Type lt Key Event gt El Setup Function Keys Px Number F LOGON USER T Press Px F_LOGON_USER Log off all user Log off all users Logoff All Cancel Log off all users Confirm with orabortwith x Warning If you confirm all currently configured extensions SIP identities will be unregistered immediately and their configuration data deleted from the phone Result All extensions are unregistered and removed from your phone configuration The phone is placed out of operation and the logon wizard will be shown on the display 75 User Manual
72. tween the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance Unauthorized changes or modifications could void the user s authority to operate the equipment 90 English Version 1 0 VWAAAAA WYF FY WWW O Fo VAN Wi
73. vigate through the calls on hold with and resume the highlighted one with Calls on Hold 3 Calls on Hold 3 Calls on Hold 3 i extA i extA Press Calls on Hold 3 Calls on Hold 3 Calls on Hold 3 EZ extC EZ extC 71 User Manual English Call Transfer This call function allows your phone extB to transfer an active call from extA to a third phone extC without announcing the call to extC Blind Transfer or with prior announcement Attended Transfer Note Your VolP PBX must support this functionality Blind Transfer Action Perform a Blind Transfer Connected dextA LEDS CIC P5 Transfer Transfer extA will be placed on hold automatically Enter extC and press or hang up to confirm Result The call from extA is blindly transferred to extC If extC is busy or not responding there will be no feedback to extB and the call would be forwarded to extO s voicemail if so configured Attended Transfer Action Perform an Attended Transfer Place the caller on hold see page 68 and then dial extC s number When extC answers announce the call If extC wishes to accept the call press LEDS CIC P5 emo Transfer Transfer The list of held calls is displayed If there is more than one held call choose the party you want to transfer by using and press v or to confirm Number extA Number extA Edit Cancel Result The call from extA is transferr

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