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User Manual PIXI Coupon Printer

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1. 2 688 435 HENGSTLER User Manual PIXI Coupon Printer File 2688435Te DOC Copyright HENGSTLER The HENGSTLER Company claims copyright protection for this documentation No part of this documentation may be modified extended reproduced or passed on to a third party without the express written permission of HENGSTLER HENGSTLER GmbH PO Box 1151 D 78550 Aldingen Germany Telephone 49 0 7424 890 Fax 49 0 74 24 89210 e mail info hengstler de Homepage http www hengstler de Modification number 290799 We reserve the right to make technical modifications to our products as part of our ongoing policy of Continuous Improvement HENGSTLER 2688435e doc 4 Contents 1 Modifications LISTING BE 1 2 Document HISIOEV e sich Fac e ndn Ord UNE Pu aO KU RR jT e 1 2 1 Previous Versions ganiri eR E HR I EGER Ye GR OE CT ERE Ge Ho e e i UE 1 2 2 elek ge e 1 3 Bibliograph aieiaa aeeaiei M 1 As Eo En EE 2 B PIGIGCG E SA AE prev A A AE EE DE EEE EA E 4 ET TEE 5 6 1 Electro magnetic Compatibility esee eese ENNEN 6 7 Additional Information DEEN 7 7 1 GOSS a M CE 8 8 Version DescriptiOn ussieii i irc ide dui Reid Tot reir aM dig a EVI INFE d aV os Fina ide 9 8 1 PIXI Device Deserppon Ete gerentes e geb e eere ee e b E e teet eee Red ed 9 9 IEN BE 13 10 SSS Ue OB E 10 1 3 P werSupply Cable ise eet erae tton ete util tete tede ee RENTRER 10 2 Data Cable A
2. Modification no 080799 2688435e doc HENGSTLER 13 1 2 Paper sensors 13 1 2 1 Paper out The sensor in the print mechanism identifies paper out when no more paper is detected in front of the sensor 13 1 2 2 Paper out pending sensor The following calculations are made based on the above paper specification Paper length Core diameter in in metres millimetres 0 29 9 1 31 1 2 32 3 3 33 1 4 34 6 5 35 4 The paper out sensor is triggered by a core diameter value of 34 6mm 4 Modification no 080799 Page 21 of 26 HENGSTLER 2688435e doc 13 1 3 Dimensions Please refer to Dimensions Sheet 0 688 819 13 1 4 Weight Weight without paper approx 1010g 13 1 5 Emulations Details are to be found in the corresponding Software Manual 13 1 6 Tests and Approvals See Service Manual 13 1 7 Packaging Meets postal requirements Individual packaging to be defined Page 22 of 26 Modification no 080799 13 1 8 Environment Ambient temperature Operational Storage Humidity Operational Storage Temperature modification Impact load Vibration stress 13 1 9 Power Supply Power supply Power take up FTP 622 Plug 2688435e doc HENGSTLER 0 C 50 C continuous 40 C 70 C 35 80 10 90 8K hour 3 AXIS 5 cm 0 25 g 24 vDC SELV 5 approx 2 VA in standby approx 10 VA during printing peak 50 VA JST 2 pin 5 pease note 1 5 AT fuse to be connected If
3. 26 Modification no 080799 2688435e doc HENGSTLER 10 3 Inserting the Paper 16 15 15 Paper roll with the thermo sensitive surface on the outside 16 Paper spindle Modification no 080799 Page 15 of 26 HENGSTLER 2688435e doc kg Za After the paper spindle has been inserted into the paper roll the paper must be inserted into the print mechanism with the thermo sensitive surface inwards A 5 5 note The print head 13 must be closed After the paper has been inserted into the print mechanism as far as it will go the paper is transportsd automatically into the unit Lay the paper roll in the paper spindle position Page 16 of 26 Modification no 080799 2688435e doc HENGSTLER 10 4 Power On The LED will light up to indicate that the power has been connected and switched on correctly 11 Operation The printer operates solely as a result of commands sent over the interface These operating commands are described in the corresponding Software Manual A single press of the LF key advances the paper by one line If you press the LF key for a longer time a FF is carried out Modification no 080799 Page 17 of 26 HENGSTLER 2688435e doc 11 1 Changing the Paper Raise the print head with the lever 13 and remove any paper remaining in the unit Print head opened Print head closed Close the print head and insert the paper as described in 10 3 Page 18 of 26 Modification
4. File 2688435Te DOC Hengstler s Sales Partners in Germany for Printers Counters amp Sensors Please contact us if you would like to be put in touch with our Sales Partner in your area HENGSTLER GmbH PO Box 1151 D 78550 Aldingen Germany Telephone 49 0 7424 890 Fax 49 0 74 24 89210 e mail info hengstler de Homepage http www hengstler de
5. no 080799 12 Errors amp Disturbances Error description No print possible Paper isn t cut Paper can t be inserted 3 prase note Cause End of paper reached or no paper available Power switched off Print head is open Data interface incorrect Cutter defective Print head open Paper remaining in paper route Defective sensor in the print mechanism 2688435e doc HENGSTLER Counter measures Insert new paper roll Check power connections and or switch power on Close print head with lever 5 Check data interface data cable plug in connections etc Call service technician Close the print head with lever 13 Remove any residual paper Request service call If none of the above solves the problem or if the problem reoccurs please contact your Service Technician Modification no 080799 Page 19 of 26 HENGSTLER 2688435e doc 13 Technical Data 13 1 Complete unit Print type Print method Cutting method Print width 13 1 1 Paper Specification Paper width Paper weight Roll length Roll core internal diameter Paper roll external diameter Thermo sensitive surface Paper manufacturer Paper manufacturers part number Hengstler part number Voucher length Page 20 of 26 Non impact parallel Thermal sensitive Guillotine max 56 mm at 448 dots 58 0 5 56gsm 5 100m 25 4mm 1 95mm Inside Blumberg TF 00 22 00 3 810 849 Depends on format
6. the print mechanism s power supply is 230 VA some functions have restricted use since the print ratio within one line can go above 7096 which overloads the power unit In such cases a power unit delivering 60 VA must be used The following functions are affected e Underline of more than 128 sequential dots e Inverse print see underline e Semi graphic characters from OBOH to ODFH see underline Graphics see underline Barcode must be tested n fold width must be tested 128 dots correspond approximately to the following number of characters e 8 characters at 12 7 cpi e 9 characters at 14 5 cpi e 10 characters at 16 9 cpi e 12 characters at 20 3 cpi Modification no 080799 Page 23 of 26 HENGSTLER 2688435e doc 13 1 10 Standards e See Service Manual 13 1 11 Earthing A The printer housing must be earthed 13 2 Individual Components See Service Manual Page 24 of 26 Modification no 080799 14 Further Documentation PIXI Standard amp 302 Measurements sheet PIXI Standard Software manual PIXI 302 Software manual User Manual Data protocol manual System documentation PIXI Standard System Documentation PIXI 302 Modification no 080799 2688435e doc HENGSTLER 0 688 819 SWH 2 688 181 581 SWH 2 688 181 583 2 688 435 2 688 259 0 688 825 0 688 824 Page 25 of 26 HENGSTLER 2688435e doc 15 Replacement Parts amp Accessories See Service Manual Page 26 of 26 Modification no 080799
7. 10 3 Inserting the Paper Poi PM DEEST EDI M 17 Id Changing the Papers oett bert pee aa e de D t PE eins 18 12 Errors amp Disturbances 0 0cccccccceseeeeeeeeececeensnneeeceeececesesnsneeeeeeeesesesnsneneeceeeseseensnenees 19 13 Technical Data E IESU dee 13 1 1 Paper Specification 13 1 2 NEE 13 1 3 Bt 13 1 4 13 1 5 13 1 6 Tests and Approvals ene iere n tete Dese E reete e R 134 4 Packaging enee ee pb REB HUE Rete i e ded Page 2 of 26 Modification no 080799 2688435e doc HENGSTLER 13 1 8 Lekt sube E 23 13 419 Power Supply a AE OEC e e WU a ae evo Eeer 23 13 1 10 Standards see Ree RR bien dte tette a tute SER IN ERI ENS QU 24 13 1 11 Earthing serate idee ta e nnm tite e pent AB e e e gl e setate ere 24 13 2 Individual Components 4 unsere RR UEM CI ete eie 24 14 Further DocunmientaltloD inciso genre eas c coris d dU casi GCREa cuia dad Cio ica aud Qc 25 15 Replacement Parts amp Accessories eeeeeeereeeeeenennennntns 26 Modification no 080799 Page 3 of 26 HENGSTLER 2688435e doc 5 Preface The PIXI Voucher Printer is a modular constructed build in printer with thermal print mechanism and integrated paper cutter An extensive paper sensor system monitors the paper progress The paper dispenser is based on a paper roll of up to 100 meters length with a weight of 78 g m Printer applications include voucher printing at Info Poin
8. Failure MtbSC Mean time between Service Call Mun Mean time to Repair PCS Print Contrast Signal PE Paper End message pps Pulses per second PrA Presenter output sensor PrE Presenter input sensor PVE Paper out pending message PWE Paper weekend message Step Smallest paper advance distance in inches ToF Top of Form sensor Page 8 of 26 Modification no 080799 2688435e doc HENGSTLER 8 Version Description 8 1 PIXI Device Description 1 2 3 1 Cutter 2 Paper supply 3 Paper spindle position 4 Paper out pending sensor 5 Unit fixing points 6 Thermal print mechanism 7 Paper exit point Modification no 080799 Page 9 of 26 HENGSTLER 2688435e doc 11 12 11 Paper out pending sensor rocker 12 Rocker spring Page 10 of 26 Modification no 080799 2688435e doc HENGSTLER 14 13 13 Wheel to raise print head manually 14 z Screw to turn cutter manually Modification no 080799 Page 11 of 26 HENGSTLER 2688435e doc 10 8 z Power supply connection 9 z Data connection 10 Combined in operation display and LF key Page 12 of 26 Modification no 080799 9 Installation See Service Manual 10 Set Up 10 1 Power Supply Cable Connect the power supply cable to connector 8 Modification no 080799 2688435e doc HENGSTLER Page 13 of 26 HENGSTLER 2688435e doc 10 2 Data Cable Connect the data cable to connector 9 Pins Pin 1 Page 14 of
9. t terminals 5 pioase note The PIXI Voucher Printer User Documentation covers e Software Manual e Service Manual e as well as this User Manual This User manual covers topics which are relevant to an operator e PIXI Standard Software Manual SWH 2 688 181 581 e PIXI 302 Software Manual SWH 2 688 181 583 e User Manual 2 688 435 e Data Protocol Manual 2 688 259 A This symbol identifies text which gives important advice relating to the correct and safe operation of the unit Page 4 of 26 Modification no 080799 2688435e doc HENGSTLER 6 Safety Advice A e The PIXI Voucher Printer is a quality product manufactured according to recognised technology standards It left the factory in a condition compliant with all safety regulation e In order to maintain this condition and to guarantee operation without danger to the User the advice and warnings contained in this handbook must be followed e This unit has been built and tested according to EN 60950 relating to the safety of IT equipment It has Protection Class Ill e The installation and assembly of electrical devices should only be undertaken by a qualified electrician e This unit should only be used once it has been built in e When building equipment in it must be guaranteed that the device requirements set for the fixture by the corresponding device safety norms are not in any way negatively influenced leading to a reduction of the equipment safe
10. ty levels e Before switching the unit on it must be guaranteed that the operating and control voltages connected do not exceed the values stated in the technical data specifications e Control and data lines must only be connected using SELV separated extra low voltage system circuits or circuits with power limitation which meet the requirements of EN 60950 e The power plug connecting to the external power supply must be protected by external fusing The corresponding socket must be installed with easy access close to the unit Modification no 080799 Page 5 of 26 HENGSTLER 2688435e doc A If you suspect that the device cannot be operated without danger it must be switched off and put in a condition such that operation cannot accidentally be resumed This may be the case if e damage to the unit is visible e theunit has been stored for a long time in unsuitable conditions e theunit has been subject to extreme transport demands If as the result of equipment failure or error there could be a danger of personal accident or damage to property this must be avoided through additional safety measures such as the installation of a position switch or a guard or barrier 6 1 Electro magnetic Compatibility The unit is deigned for use in domestic commercial or industrial applications Page 6 of 26 Modification no 080799 2688435e doc HENGSTLER 7 Additional Information 5 Delivery Please check that the deliver
11. y is complete by reference to the accompanying delivery documentation Unpacking Having unpacked the equipment please check that there has been no damage in shipping Make sure that all parts including and accompanying accessories have been removed from the packaging Claims Any damage claims caused through transportation are only valid if the delivery company is advised without delay A damage report must be completed immediately and sent back to the manufacturer with the defective part s When returning goods the original packaging should be used if at all possible The following information should accompany all returns e Name and address of recipient Device type and serial numbers e A damage report with description of the defect Modification no 080799 Page 7 of 26 HENGSTLER 2688435e doc 7 1 Glossary BoF Bottom of Form sensor BPZ Block Check Character cpi Characters per inch cpl Characters per line CPOS Cutter position for paper transport CSC Customer Service Centre CST Customer Service Terminal Dot Pin or thermal point printing dpi Dots per inch DPOS Print position for paper transport EMC Electro Magnetic Coupling ESD Electro Static Discharge GDI Graphic device interface Host Host computer HTp Hengstler thermal print mechanism Ipi Lines per inch lps Lines per second McbF Mean cycle between Failure Mk Mark Recognition 1 2 n MPOS Mark position for paper transport MTBF Mean time between

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