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bizhub C10P User's Guide

1. 630 mm 24 8 970 mm 38 2 id II AN i i bl _ s 3 ARE i dle E E E t Elo 10 Elo y o oB 8 SS N MI 3 8 g 560 8 mm 22 1 430 mm 16 9 771 0 mm 30 41 100 mm 100mm 100 mm 100 mm 3 9 Front View 3 9 8 9 Side View 3 9 Bes The options appear shaded in the above illustration 2 Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to through out this guide so please take some time to become familiar with them Front View 1 Output tray 2 Front cover 3 Control panel 4 Tray 1 Multipurpose tray 5 Power switch 6 Top cover 7 Transfer belt unit 8 Fuser unit 9 Fuser separator levers 10 Drum cartridge 11 Toner cartridge carousel containing 4 toner cartridges C M Y and K 12 Toner cartridge Getting Acquainted with Your Printer 3 Rear View 1 USB port 2 Parallel port 3 10Base T 100Base TX IEEE 802 3 Ethernet Interface port Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option Getting Acquainted with Your Printer About the Software 2 Software Utilities CD ROM PostScript Drivers Operating System Use Benefit Windows XP Server 2003 2000 These drivers give you access to all of the
2. PAPER MENU QUALITY MENU INTERFACE MENU SYSTEM DEFAULT SERVICE MENU LANGUAGE Bes This menu item appears only if an optional hard disk is installed Configuration Menu Overview PROOF PRINT MENU Bey This menu item appears only if an optional hard disk is installed With this menu item print jobs that were set to be saved on the hard disk by using Job Retention on the Basic tab of the printer driver can be printed or deleted Bes All factory default values are shown in bold MENU PROOF PRINT MENU User name SECURED PROOF PRINT PRINT HOLD STORED Job name Job name Job name Job name PRINT DELETE PRINT DELETE PRINT DELETE PRINT DELETE PIN PIN COPIES COPIES COPIES XXXX XXXX 1 1 L COPIES 1 If no jobs have been stored on the hard disk NO STORED JOBS appears In order to print or delete a secured job enter the four digit pass word specified from the printer driver For details on entering the pass word refer to Entering the Password on page 29 28 Configuration Menu Overview Entering the Password In order to print or delete a secured job the four digit password specified from the printer driver must be entered Follow the procedure described below
3. Image is too dark One or more of the toner cartridges may be defective The drum cartridge may be defective Remove the toner cartridges and check each for damage If one or more is damaged replace it Remove the drum cartridge and check for damage If it is damaged replace it Image is blurred background is lightly stained there is insufficient gloss of the printed image Printer Printer Printer Printer One or more of the toner cartridges may be defective Remove the toner cartridges and check each for damage If one or more is damaged replace it The drum cartridge may be defective Remove the drum cartridge and check for damage If it is damaged replace it 124 Solving Problems with Printing Quality Symptom Cause Solution The print or One or more of the Remove the toner cartridges and color density toner cartridges may check for damage If it is damaged is uneven be defective or low replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The printer is not level Place the printer on a flat hard level surface Irregular The media is moist Adjust the humidity in the media stor print or mot from humidity age area tled image Remove the moist media and replace it appears with new dry media Unsupported media Use KONICA
4. Media Storage How do store media E Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding E f media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface E Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust E Avoid media leaning against other objects or placing it in an upright posi tion Before using stored media do a trial print and check print quality Media Storage 73 74 Media Storage Replacing Consumables 6 Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty About Toner Cartridges Your printer uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself es Install only new toner cartridges in your printer If a used toner car tridge is installed the indicator message will not clear and the supplies Status in the Status Display will not be updated The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains
5. For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 78 MAGENTA YELLOW Settings Settings YES NO When YES is selected the carousel rotates to the magenta toner cartridge so that it can be replaced For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 78 Settings YES NO When YES is selected the carousel rotates to the yellow toner cartridge so that it can be replaced For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 78 YES NO When setto YES Toner low indication will show up on the control panel when one or more toner cartridges reach to the low condition Settings STOP CONTINUE When set to CONTINUE printing continues even if the toner cartridge is empty When set to STOP printing stops when the toner cartridge is empty 36 Configuration Menu Overview AIDC REQUEST AIDC Settings NO YES If YES is selected image adjustments are performed MODE Settings ON OFF If ON is selected the image adjustments are applied If OFF is selected image adjustments are not applied DENSITY CONTROL BLACK CYAN MAGENTA Settings 1 2 3 4 5 Adjust the density of the black toner to one of five levels If 1 is selected the density is at its lightest level If 5 is selected
6. In the printer driver Layout Dou ble sided choose Double sided For N up on duplexed pages choose Collate only in the driver s Basic Tab Do not set collation in the application With N up on Both the driver and For N up on multiple copies choose multiple cop the application have Collate only in the driver s Basic Tab ies the out been set for collation Do not set collation in the application put is incorrect Solving Other Problems 121 utility cannot be accessed Symptom Cause Solution You hear The printer is not Place the printer on a flat hard level unusual level surface NOISES The tray is not Remove the tray that you are printing installed correctly from and reinsert it completely into the printer There is a foreign Turn off the printer and remove the object stuck inside object If you cannot remove it contact the printer Technical Support The The PageScope Web The PageScope Web Connection web based _ Connection Adminis Administrator password has a 6 char trator s password is incorrect acter minimum and a 16 character maximum For details of the Page Scope Web Connection administrator password refer to the bizhub C10P Reference Guide on the Documenta tion CD ROM Media is The media is moist Remove the moist media and replace it wrinkled from humidity or hav with new dry media ing water spilled on it The med
7. Transparencies Bey Do not fan transparencies before loading them Resulting static elec tricity may cause printing errors If you touch the face of the transparencies with your bare hands print quality may be affected Keep the printer path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 7 Maintaining the Printer K Remove transparencies as soon as possible from the output tray to avoid static buildup You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment Try printing your data on a sheet of plain paper first to check placement 56 Media Types Bey If you have problems feeding 50 sheets try loading only 1 10 sheets at a time Loading a large number of transparencies at one time may cause Static buildup causing feeding problems Capacity Tray 1 Up to 50 transparencies depending on their thickness Tray 2 Not supported Orientation Face up Driver Transparency Media Type Duplexing Not supported Use transparencies that are E Approved for laser printing Es Always first test a small quantity of a particular type of transparency DO NOT use transparencies that E Have static electricity that will cause them to stick together E Are specified for ink
8. even printer The media is moist Remove the moist media and replace it together from humidity with new dry media Too much static elec Do not fan transparencies tricity is present Media mis Top cover needs to Open and close the top cover of the feed mes be opened and printer again sage stays closed again to reset on the printer Some media remains Recheck the media path and make misfed in the printer sure that you have removed all of the misfed media Duplex Unsupported media Use KONICA MINOLTA approved option mis wrong size thick media See Media Specifications on feeds ness type etc is page 50 being used Plain paper recycled paper and letter head can be autoduplexed if the duplex option is installed and the media type is set properly in the driver See Media Specifications on page 50 Do not duplex envelopes labels trans Make sure that you have not mixed media types in Tray 1 parencies thick stock postcard or glossy stock Media is still being misfed Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media 116 Solving Problems with Media Misfeeds Symptom Cause Solution Media is misfeeding The media is not cor rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exc
9. m Within a menu choice that is changeable char acter by character scrolls upward through the available characters m Moves right in the menu structure E Moves right through the available menu choices lt Y gt E Moves down in the menu structure m Within a menu choice that is changeable char acter by character scrolls downward through the available characters Moves left in the menu structure E Moves left through the available menu choices Cancel m Cancels the currently displayed menu choice E Allows you to cancel one or all print jobs that are currently being printed or processed 1 Press the Cancel key 2 Press the Right or Left keys to select either JOB CANCEL CURRENT JOB or JOB CANCEL ALL JOBS 3 Press the Select key The print job s is are cancelled Menu Select el E Enters the menu system E Moves down in the menu structure m Selects the displayed menu choice About the Control Panel 25 Toner Supply Indicators The indicators shown below will appear indicating the amount of toner that remains in the yellow Y magenta M cyan C and black K toner car tridges Toner Yo Me Co Ke 26 About the Control Panel Configuration Menu Overview The bizhub C10P configuration menu accessible from the control panel is structured as shown below Main Menu IDLE PROOF PRINT MENU PRINT MENU
10. 0 71 kg 1 57 Ib K Interface USB 2 0 and USB 1 1 compliant 10Base T 100Base TX IEEE 802 3 Ethernet Parallel Standard memory 128 MB 152 Technical Specifications Consumable Life Expectancy Chart User Replaceable Item Average Life Expectancy in Simplex Pages Toner cartridge Standard in box Cartridge 4 500 pages Y M C K Replacement Cartridge High capacity 4 500 pages Y M C K Drum cartridge Monochrome 45 000 pages Continuous Full color 11 250 pages Continuous Service Replaceable Item Average Life Expectancy Transfer unit Monochrome 135 000 pages Continuous Full color 33 700 pages Continuous Transfer roller 120 000 pages Fuser unit 120 000 pages Be The values listed in the above table indicate the number of pages for simplex printing using A4 Letter size media with 5 coverage The actual life may differ be shorter depending on the printing condi tions coverage paper size etc differences in the printing method such as continuous printing or intermittent printing when print jobs of one page are often printed or the type of paper used for example thick paper In addition the life will be affected by the temperature and humidity of the operating environment Technical Specifications 153 Our Concern for Environmental Protection ENERGY STAR As an ENERGY STAR
11. Bz If the hard disk drive is not installed only the flash directory list is printed Configuration Menu Overview PAPER MENU With this menu the media used for printing can be managed PAPER MENU INPUT TRAY TRAY 1 MODE DUPLEX TRAY 1 MEDIA SIZE ORIENTATION MEDIA TYPE PAGE RECOVERY TRAY 2 MEDIA SIZE MEDIA TYPE CUSTOM SIZE WIDTH xx LENGTH xx AUTO CONTINUE TRAY CHAINING MODE LOGICAL TRAY 0 l LOGICAL TRAY 9 Be This menu item appears only if the duplex option is installed These menu items appear only if the optional lower feeder unit is installed Configuration Menu Overview 31 Bes All factory default values are shown in bold INPUT TRAY 1 Settings AUTO CASSETTE TRAY MODE When printing from Tray 1 select whether the paper size and paper type set from the printer driver or the MEDIA SIZE and MEDIA TYPE settings set by selecting PAPER MENU INPUT TRAY TRAY 1 in the control panel have priority If AUTO is selected the printer driver settings have priority during printing If CASSETTE is selected printing is performed when the printer driver settings and the control panel settings are all the same TRAY 1 MEDIA Settings LETTER LEGAL SIZE EXECTI
12. DISTRIBUTION If you choose to distribute the Software you do so with the understanding that you agree to defend indemnify and hold harmless Adobe against any losses dam ages or costs arising from any claims lawsuits or other legal actions arising out of such dis tribution including without limitation your failure to comply with this Section 3 If you distribute the Software on a standalone basis you will do so under the terms of this Agree ment or your own license agreement which a complies with the terms and conditions of this Agreement b effectively disclaims all warranties and conditions express or implied on behalf of Adobe c effectively excludes all liability for damages on behalf of Adobe d states that any provisions that differ from this Agreement are offered by you alone and not Adobe and e states that the Software is available from you or Adobe and informs licens ees how to obtain it in a reasonable manner on or through a medium customarily used for software exchange Any distributed Software will include the Adobe copyright notices as included in the Software provided to you by Adobe DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an AS IS basis Adobe makes no representation as to the adequacy of the Software for any particular pur pose or to produce any particular result Adobe shall not be liable for loss or damage aris ing out of this Agreement or from the distribution or use of the Software
13. 8 0 x 10 0 203 2 x 254 0 1 No Japanese Postcard 3 9 x 5 8 100 0 x 148 0 1 No Japanese Postcard D 5 8 x 7 9 148 0 x 200 0 1 No Envelope C5 6 4 x 9 0 162 0 x 229 0 1 No Envelope C6 4 5 x 6 4 114 0 x 162 0 1 No Envelope Com10 4 125 x 9 5 104 7 x 241 3 1 No Envelope DL 4 3 x 8 7 110 0 x 220 0 1 No Envelope Monarch 3 875 x 7 5 98 4 x 190 5 1 No Envelope Chou 3 4 7 x 9 2 120 0 x 235 0 1 No Envelope Chou 4 3 5 x 8 1 90 0 x 205 0 1 No Envelope You 4 4 1 x 9 3 105 0 x 235 0 1 No Photo Size 4x6 10x15 4 0x6 0 102 0 x 152 0 1 No Thick Stock Glossy Only supported for letter A4 or smaller media Custom Size Minimum 3 6 x 5 9 92 0 x 148 0 1 No Custom Size Maximum 8 5 x 14 0 216 0 x 356 0 1 Yes Notes Tray 1 Multipurpose Tray 2 Plain paper only The minimum possible size for duplex printing is 92 0 x 276 0 mm 3 63 x 10 87 Bes For custom sizes use the printer driver to specify the settings within the ranges shown in the above table 50 Media Specifications Media Types Before purchasing a large quantity of special media do a trial print with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it For a list of approved media refer to printer konicaminolta com Plain Paper Capacity Tray 1 Up to 200 sheets depending on the paper weight Tray 2 Up to 500 sheets depending on the paper weight Orientation Face up Driver P
14. Bey This button only appears when the Watermark tab is selected Quality View Click this button to display a sample of the settings selected in the Quality tab Be This button only appears when the Quality tab is selected Default Click this button to reset the settings to their defaults Bey This button does not appear on the Advanced and Version tabs 14 Using the PostScript and PCL Printer Driver Advanced Tab PostScript Printer Driver Only The Advanced Tab allows you to Specify the PostScript output method E Specify whether or not the error messages of a print job are printed Print a mirror image a Specify whether or not the application can directly output PostScript data Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select the output media size Zoom expand reduce documents Specify the paper source Specify the type of media Specify the number of copies Turn on off job collation Save a print job on the printer and print it later Job Retention Save a confidential job on the printer and protect it with a password Print a single copy for proofing Send a notification by e mail when printing is finished Specify user information such as e mail addresses and passwords Layout Tab The Layout Tab allows you to Print several pages of a document on the same page N up printing Specify booklet printing Rotate the pri
15. Media Path Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference PAPER JAM Page 107 TRAY 1 PAPER JAM Page 107 FUSER PAPER JAM Page 107 EXIT PAPER JAM Page 107 TRANSFER PAPER JAM Page 112 TRAY 2 PAPER JAM Page 114 DUPLEX Clearing a Media Misfeed in the Printer 1 Pull the lever and then open the top cover Bes If there is paper in the output tray remove it Fold up the output tray before opening the top cover nica re MSN Do not touch the transfer belt Clearing Media Misfeeds 107 2 Carefully pull out the drum car tridge Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Push the fuser separator levers back as far as possible 108 Clearing Media Misfeeds 4 Remove any misfed media Bes Always remove the mis fed media in the feed direction as shown only If it is difficult to remove the media from the fuser unit raise the fuser sepa rator levers to the posi tion for envelope printing and then remove the media After removing the media set the fuser separator leve
16. Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment 154 Our Concern for Environmental Protection Index A Accessories 136 DIMMs 137 Duplex option 143 Hard disk 140 Tray 2 147 Antistatic protection 136 C Configuration menu 27 Consumables Backup battery 86 Drum cartridge 83 Toner cartridge 76 Control panel 24 D Dual in line memory module 137 Duplexing 71 Duplex option 143 E Electrostatic discharge 136 Envelope 53 Error messages 130 G Glossy stock 57 H Hard disk 140 Index 155 Imageable area 58 L Labels 54 Letterhead 55 Loading media 59 Maintenance 92 Media Clearing misfeeds 106 Imageable area 58 Loading 59 Path 106 Preventing misfeeds 105 Media misfeed Duplex option 114 Interior 106 Tray 2 112 Media path 106 Media storage 73 Media type Envelope 53 Glossy stock 57 Labels 54 Letterhead 55 Plain paper 51 Postcard 55 Thick stock 52 Transparency 56 Message window 24 Messages 129 Misfeed problems 116 Clearing 106 Media path 106 Preventing 105 O Output tray 72 P Plain paper 51 Postcard 55 Preventing media
17. SHORTEDGE is selected the pages will be printed on both sides of the paper for short edge binding ORIEN Settings PORTRAIT LANDSCAPE TATION Specify the orientation of the media PAGE Settings ON OFF o Select whether or not the page is printed again after recovering from a paper misfeed If ON is selected the page that was misfed is printed again If OFF is selected printing continues with the next page without printing the misfed page 34 Configuration Menu Overview QUALITY MENU With this menu settings for the print quality can be specified QUALITY MENU REPLACE TONER BLACK CYAN MAGENTA YELLOW TONER LOW ACTION TONER OUT ACTION AIDC REQUEST AIDC MODE DENSITY CONTROL BLACK CYAN MAGENTA YELLOW Configuration Menu Overview 35 Bes All factory default values are shown in bold REPLACE TONER TONER LOW ACTION TONER OUT ACTION BLACK Settings YES NO When YES is selected the carousel rotates to the black toner cartridge so that it can be replaced For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 78 CYAN Settings YES NO When YES is selected the carousel rotates to the cyan toner cartridge so that it can be replaced
18. bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose Delete Click Yes to verify the driver deletion es When using Windows NT 4 0 Skip to Step 8 Windows XP Server2003 2000 Select File Server Properties from the menu Windows XP Server2003 2000 Go to the Driver tab and select KONICA MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS driver and then click on Remove Windows XP Server2003 2000 Click Yes to verify the driver removal Uninstalling the Printer Driver for Windows 11 8 Restart your computer 9 The KONICA MINOLTA bizhub C10P printer driver will be uninstalled from your computer Displaying Printer Driver Settings for Windows Windows XP Server 2003 1 From the Start menu choose Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose Printing Prefer ences Windows 2000 NT 4 0 1 From the Start menu point to Settings and then click Printers to display the Printers directory 2 Display the printer driver settings m Windows 2000 Right click the KONICA MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose Printing Preferences m Windows NT 4 0 Right click the KONICA MINOLTA bizhub C10P PCL6 printer icon and choose Document Defaults 12 Displaying Printer Driver Settings for Windows Using the PostScript and P
19. list select an option one at a time and then select Enable or Disable from the Settings menu Ees If Printer Memory is selected select 128 MB 256 MB 384 MB or 640 MB according to the installed memory The factory default setting is 128 MB Click Apply Bz Depending on the version of the operating system Apply may not appear If this is the case continue with the next step 10 Selecting Driver Options Defaults for Windows Es With Windows NT 4 0 right click the KONICA MINOLTA bizhub C10P PCL6 printer icon in the Printers directory and then click Document Defaults Skip to step 10 Select the General tab Click Printing Preferences The Printing Preference dialog box appears Select the default settings for your printer such as the default media for mat you use on the appropriate tabs Click Apply Click OK to exit from the Print preference dialog box Click OK to exit from the Properties dialog box Uninstalling the Printer Driver for Windows This section describes how to uninstall the KONICA MINOLTA bizhub C10P printer driver if necessary 1 2 o oOo gt O 7 Close all applications Open the Printers directory Windows XP Server 2003 From the Start menu choose Printers and Faxes to display the Printers and Faxes directory Windows 2000 NT 4 0 From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA
20. misfeeds 105 Print quality 123 Printer Parts 3 Printer driver Postscript PCL 13 Advanced tab 15 Basic tab 15 Cover page tab 16 Displaying 12 Layout tab 15 Overlay tab 16 Quality tab 17 Uninstalling 11 Version tab 17 Watermark tab 16 S Service messages 134 Status monitor 20 Opening 20 Using 20 T Thick stock 52 Transparency 56 Tray 2 147 Troubleshooting 103 156 Index
21. new toner cartridge 6 Shake the cartridge a few times to distribute the toner Bey Make sure that the toner roller cover is securely attached before shaking the toner cartridge 80 Replacing Consumables T Remove the cover from the toner roller Ees Do not touch or scratch the toner roller 8 Align the shaft on each end of the toner cartridge with its hold ers and then insert the car tridge Bes Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 9 Press down on the toner car tridge until it snaps into place Replacing Consumables 81 1 0 Close the front cover 1 1 Carefully close the top cover gt VANS i Be The printer must complete a calibration cycle less than 2 minutes after the toner cartridge has been replaced If you open the top cover before the message IDLE appears the printer stops and repeats the calibration cycle 82 Replacing Consumables Replacing the Drum Cartridge 1 Pull the lever and then open the top cover Bes If there is paper in the output tray remove it Fold up the output tray before opening the top cover pE we Do not touch the transfer belt 2 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your local regulations Do not bu
22. printer features including finish ing and advanced layout See also Displaying Printer Driver Settings for Windows on page 12 Bes A specific PPD file has been prepared for applications such as Page Maker and Corel Draw that require that a PPD file be specified when printing When specifying a PPD file while printing on Windows XP Server 2003 2000 and NT 4 0 use the specific PPD file provided on the Soft ware Utilities CD ROM PCL Drivers Operating System Use Benefit Windows XP Server 2003 2000 These drivers give you access to all of Windows NT 4 0 the printer features including finish ing and advanced layout See also Displaying Printer Driver Settings for Windows on page 12 6 Software Utilities CD ROM PPD Files Operating System Use Benefit Macintosh OS 9 X Linux These files are required in order to use the printer driver for each operat ing system For details of the Macintosh and Linux printer drivers refer to the bizhub C10P Reference Guide on the Docu mentation CD ROM Es For details on the installation of the Windows printer drivers refer to the bizhub C10P Installation Guide on the Documentation CD ROM Utilities Utility Use Benefit Download Manager Windows XP Server 2003 2000 NT 4 0 Macintosh OS 10 2 x or later Crown Print Monitor for Windows This utility which can be used only if the option
23. the density is at its darkest level Settings 1 2 3 4 5 Adjust the density of the cyan toner to one of five levels If 1 is selected the density is at its lightest level If 5 is selected the density is at its darkest level Settings 1 2 3 4 5 Adjust the density of the magenta toner to one of five levels If 1 is selected the density is at its lightest level If 5 is selected the density is at its darkest level YELLOW Settings 1 2 3 4 5 Adjust the density of the yellow toner to one of five levels If 1 is selected the density is at its lightest level If 5 is selected the density is at its darkest level Configuration Menu Overview 37 INTERFACE MENU With this menu interface settings can be specified Es Restart the printer after changing settings in the ETHERNET menu INTERFACE MENU ETHERNET TCPIP ENABLE DHCP BOOTP IP ADDRESS DEFAULT ROUTER SUBNET MASK ENABLE HTTP ENABLE AUTO IP IPX SPX FRAME TYPE ETHERTALK NAME ETHERNET SPEED NaME2 PS PROTOCOL NETZONE NETZONE2 38 Configuration Menu Overview USB ENABLE JOB TIMEOUT PARALLEL JOB TIMEOUT ACTIVE I F Bes All factory default
24. CL Printer Driver Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel Click to exit the Properties dialog box without saving any changes made Apply Click to save all changes without exiting the Properties dialog box Bes Depending on the version of the operating system Apply may not appear Help Click to view the help Using the PostScript and PCL Printer Driver 13 Easy Set To save the current settings enter a name and then click Save Afterward the saved settings can be selected from the drop down list To change the registered setting click Edit Select Defaults from the drop down list to reset the functions in all tabs to their default values E Name Type in the name of the settings to be saved E Comment Add a simple comment to the settings to be saved E Sharing Specify whether or not the settings to be saved can be used by other users logged onto the computer Paper View Click the button to display a sample of the page layout in the figure area Bes This button does not appear on the Advanced Watermark Quality and Version tabs Printer View Click the button to display an image of the printer with all installed options in the figure area Bes This button does not appear on the Advanced and Version tabs Watermark View Click this button to display a preview of the watermark
25. LY BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREE MENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT DO NOT USE THE SOFTWARE 1 DEFINITIONS In this Agreement Adobe means Adobe Systems Incorporated a Dela ware corporation located at 345 Park Avenue San Jose California 95110 Software means the software and related items with which this Agreement is provided LICENSE Subject to the terms of this Agreement Adobe hereby grants you the worldwide non exclusive nontransferable royalty free license to use reproduce and publicly display the Software Adobe also grants you the rights to distribute the Software only a as embed ded within digital image files and b on a standalone basis No other distribution of the Software is allowed including without limitation distribution of the Software when incorpo rated into or bundled with any application software All individual profiles must be refer enced by their ICC Profile description string You may not modify the Software Adobe is under no obligation to provide any support under this Agreement including upgrades or future versions of the Software or other items No title to the intellectual property in the Soft ware is transferred to you under the terms of this Agreement You do not acquire any rights to the Software except as expressly set forth in this Agreement
26. MAP Menu Select 4 CONFIGURATION The configuration page prints and the printer goes back Menu to IDLE Select l 104 Introduction Preventing Media Misfeeds Make sure that Media matches the printer specifications Media is flat especially on the leading edge The printer is on a hard flat level surface You store media in a dry location away from moisture and humidity You remove transparencies from the output tray immediately after printing to avoid static buildup You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media mis feeds and printer damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes static Loading more than one type size weight of media in a tray at the same time Overfilling the trays Allowing the output tray to overfill the output tray has a 200 sheet capacity misfeeding may occur if you allow more than 200 sheets of media to accumu late at one time Allowing the output tray to fill with more than a few transparencies Preventing Medi
27. MINOLTA approved Pri wrong size thick media See Media Specifications on Printer ness type etc is page 50 2ra OF Printer being used One or more of the toner cartridges may be defective Remove the toner cartridges and check each for damage If one or more is dam aged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuse separator levers to the plain paper setting There is insufficient fusing or the image comes off when rubbed Pripter The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 50 Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver The fuser separator levers are adjusted for envelope printing Return the fuse separator levers to the plain paper setting Solving Problems with Printing Quality 125 Symptom Cause Solution There are One or more ofthe Remove the toner cartridges and toner toner cartridges are check each for damage If one or
28. R OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE SOFT WARE Nothing contained in this Agreement limits Adobe s liability to you in the event of death or personal injury resulting from Adobe s negligence or for the tort of deceit fraud Adobe is acting on behalf of its suppliers for the purpose of disclaiming excluding and or limiting obligations warranties and liability as provided in this Agreement but in no other respects and for no other purpose TRADEMARKS Adobe and the Adobe logo are the registered trademarks or trademarks of Adobe in the United States and other countries With the exception of referential use you will not use such trademarks or any other Adobe trademark or logo without separate prior written permission granted by Adobe TERM This Agreement is effective until terminated Adobe has the right to terminate this Agreement immediately if you fail to comply with any term hereof Upon any such termina tion you must return to Adobe all full and partial copies of the Software in your possession or control GOVERNMENT REGULATIONS If any part of the Software is identified as an export con trolled item under the United States Export Administration Act or any other export law restriction or regulation the Export Laws you represent and warrant that you are not a citizen or otherwise located within an embargoed nation including without limitation Iran Iraq Syria Sudan Libya Cuba No
29. Settings OFF ON RITY Select whether or not the menus are protected with a password If ON is selected all menus are protected with a password SET Settings SYSADMIN PASS Specify the password for displaying the WORD menus The specified password is applied only if SECURITY CONFIG ENABLE is set to ON The password can contain a maximum of 16 characters CAP Settings OFF ON PRINT TURE Select whether or not received print jobs are saved on the hard PRT disk JOB If OFF is selected print jobs are not saved on the hard disk If ON is selected received print jobs are saved on the hard disk without being printed If PRINT is selected received print jobs are printed and saved on the hard disk FORMAT FORMAT Settings NO YES FLASH Select whether or not to initialize the flash RAM If YES is selected the flash RAM is initialized FORMAT Settings NO YES DISK Select whether or not to initialize the hard disk If YES is selected the hard disk is initialized 46 Configuration Menu Overview RESTORE SAVE RESTORE Settings NO YES FACTORY Select whether or not all menu items are reset to their initial settings If YES is selected all menu items are reset to their initial settings SAVE Settings NO YES CUSTOM Select whether or not all changed menu settings are saved If YES is selected all changes are saved RESTORE Settings NO YES CUSTOM Select whether or not menu i
30. The optional hard disk is full The x toner cartridge is empty This message appears when the QUALITY TONER OUT ACTION menu is set CONTINUE The x toner cartridge is an unapproved type Delete print jobs saved on the hard disk Replace the toner car tridge Install a KONICA MINOLTA toner cartridge of the appropri ate type AM or EU See Page 77 OPC DRUM LOW OPC DRUM OUT The drum cartridge is near the end of its life The drum cartridge has reached the end of its life Prepare a new drum car tridge Replace the drum car tridge 130 Status Error and Service Messages This message means do this PAPER MISMATCH When using Tray 1 The paper size set from the printer driver is different from the size of paper loaded into Tray 1 This message appears when PAPER MENU INPUT TRAY TRAY 1 MODE is set to AUTO and AUTO CONTINUE is set to OFF When using Tray 2 The paper size set from the printer driver is different from the size of paper loaded into Tray 2 This message appears when PAPER MENU INPUT TRAY AUTO CONTINUE is set to ON Printing continues with paper of a different size even if this message appeared To print using paper of the desired size load paper of the correct size and then try printing again X TONER LOW The x toner cartridge is low and should be replaced within 200 pages at 5 cover age of l
31. VE A4 A5 B5 JIS B5 ISO GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT LEGAL ENV 10 ENV C5 ENV C6 ENV DL ENV MONARCH ENV CHOU 3 ENV CHOU 4 JPOST KAI 16 32K JPOST D 16K ENV YOU 4 PHOTO SIZE CUSTOM Select the setting for the size of paper loaded into Tray 1 Bes The default setting for North America is LETTER The default setting for all other regions is A4 MEDIA Settings PLAIN PAPER TYPE TRANS PARENCY LABEL LETTERHEAD ENVELOPE POSTCARD THICK GLOSSY Select the setting for the type of paper loaded into Tray 1 Configuration Menu Overview TRAY 2 MEDIA SIZE Settings LETTER A4 Select the setting for the size of paper loaded into Tray 2 Bes The default setting for North America is LETTER The default setting for all other regions is A4 MEDIA TYPE Settings PLAIN PAPER LETTERHEAD Select the setting for the type of paper loaded into Tray 2 CUSTOM SIZE WIDTH xx Settings 92 216 mm 3 63 8 50 in Specify the width of the custom sized paper loaded into Tray 1 Ees On the model for North America the settings appear in inches and the menu item appears as WIDTH IN On the models for all other regions the settings appear in millimeters and the menu item appears as WIDTH MM LENGTH xx Settings 148 356 mm 5 83 14 01 in Specify the length of the custom
32. a Misfeeds 105 Understanding the Media Path Understanding the printer s media path will help you locate media misfeeds 1 Output tray 2 Transfer belt unit 3 Toner cartridge carousel 4 Drum cartridge 5 Tray 1 6 Tray 2 optional a A wo NY 7 Duplex option 8 Fuser unit 6 Clearing Media Misfeeds To avoid damage always remove misfed media gently without tearing it Any piece of media left in the printer whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the printer naa Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap naa If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clearing the media misfeed the misfeed message in the control panel window persists open and close the printer s top cover This should clear the misfeed message 106 Understanding the
33. a ea aan 103 Introduction 104 Printing a Configuration Page 104 Preventing Media Misfeeds 105 Understanding the Media Path 106 Clearing Media Misfeeds 106 Media Misfeed Messages and Clearing Procedures 107 Clearing a Media Misfeed in the Printer 107 Clearing a Media Misfeed From Tray 2 112 Clearing a Media Misfeed from the Duplex Option 114 Solving Problems with Media Misfeeds 116 Solving Other Problems 119 Solving Problems with Printing Quality 123 Status Error and Service Messages 129 Standard Status Messages 129 Error Messages Warning 130 Error Messages Operator Call 132 Service Messages 134 9 Installing Accessories cceseeeeeececeeeeeee ee eeeeeee rene 135 Introduction 136 Antistatic Protection 136 Dual In Line Memory Module DIMM 137 Required Memory during Printing 137 Installinga DIMM 137 Hard Disk 140 Installing a Hard Disk 140 Duplex Option 143 Installing the Duplex Option 143 Tray 2 147 Installing Tray 2 147 Bi AP POI D EEE E A li di an 149 Safety Specifications 150 Technical Specifications 150 Printer 150 Consumable Life Expectancy Chart 153 Our Concern for Environmental Protection 154 What is an ENERGY STAR product 154 iv Contents Introduction Getting Acquainted with Your Printer Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below
34. ackaging until you re ready to install them E na cool dry location away from sunlight due to heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use E Level during handling and storage Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed E Away from salty air and corrosive gases such as aerosols Replacing Consumables 77 Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge If toner spills immediately wipe it off with a soft dry cloth If TONER OUT ACTION on the QUALITY TONER OUT ACTION menu is set to STOP the message REPLACE X TONER where X represents the color of the toner appears when a toner cartridge becomes empty Follow the steps below to replace the toner cartridge es If TONER OUT ACTIONon the QUALITY TONER OUT ACTION menu is set to CONTINUE the message X EMPTY appears 1 Check the message window to see which color of toner is empty Perform the operation described below to automatically rotate the carou sel to move the toner cartridge for the specified color so tha
35. al hard disk is installed enables fonts and overlay data to be downloaded to the printer hard disk For details refer to the Download Managers online help for all of the functions Using the TCP IP protocol print jobs can be sent directly to the printer For details refer to the bizhub C10P Ref erence Guide on the Documentation CD ROM Status Monitor Windows only The current status of the printer in addition to the status of consumables and error information can be viewed For details refer to Using the Status Monitor Windows Only on page 19 Software Utilities CD ROM Utility Use Benefit PageScope Net Care Printer management functions such as status monitoring and network settings can be accessed For details refer to the PageScope Net Care Quick Guide on the Docu mentation CD ROM PageScope Web Connection With a Web browser the status of printers can be checked and the vari ous settings can be changed For details refer to the bizhub C10P Reference Guide on the Documenta tion CD ROM PageScope Network Setup Using the TCP IP and IPX protocols basic network printer settings can be specified For details refer to the PageScope Network Setup User Manual on the Documentation CD ROM PageScope Plug and Print PageScope NDPS Gateway This utility automatically detects a new printer connected to the network and creates a print object on th
36. aries with envelope type Bes The envelope Nonimageable area 4 mm 0 157 print orienta tion is deter N Nonguaranteed area N mined by S P your applica N Guaranteed L A tion area Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can cus tom size your page in your application use those sizes given for the imagea ble area for optimum results 58 Media Types Loading Media How do I load media Take off the top and bottom sheets of a ream of paper Holding a stack of approx imately 200 sheets at a time fan the stack to prevent static buildup before inserting it in a tray Bey Do not fan transparencies Note Although this printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes a
37. ation The printer s covers Make sure the covers are closed Page aren t closed securely Close all covers gently to securely avoid jarring the printer There is a media Clear the media misfeed misfeed Solving Other Problems 119 Symptom Cause Solution Printing The printer is set to a lt takes more time to print with special takes too slow printing mode media When using regular paper much time for example thick make sure that the media type is set stock or transpar properly in the driver ency The printer is setto It takes time for printing to start in power saving mode power saving mode If you do not want to use this mode disable it SYSTEM DEFAULT ENERGY SAVER MGT menu The job is very com Wait No action needed plex The printer memory is Add more memory insufficient A toner cartridge for a Install a correct KONICA MINOLTA different region is toner cartridge approved for your spe installed X INCOR cific printer RECT is displayed in the message win dow Blank pages One or more of the Check the toner cartridges The image are printed toner cartridges are will not print correctly or not at all if a defective or empty cartridge is empty The wrong media is Check that the media type set in the being used driver matches the media loaded in the printer Printer The printer was in the When in the configuration menu struc returned to
38. bizhub C10P User s Guide A00V 9574 00A Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC PageScope and bizhub are registered trademarks or trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES INC All other trademarks and registered trademarks are the property of their respective owners Copyright Notice Copyright O 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Marunou chi Center Building 1 6 1 Marunouchi Chiyoda ku Tokyo 100 0005 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of mer chantability and fitness for a particular purpose with regard to this guide KONICA MINOLTA BUSINESS TECHNOLOGIES INC assumes no responsibility for or liability for errors contained in this guide or for incidental special or conse quential damages arising out of the furnishing of this guide or the use of this guide in operati
39. configuration menu ture select your choice within 2 min IDLE before structure without a utes the configu selection being made ration menu within two minutes was changed 120 Solving Other Problems Symptom Cause Solution Not all pages The Cancel key was Make sure no one pressed the Cancel print pressed key while your job was printing The tray is empty Check that the tray is loaded with media in place and secure A documentis printed Print the overlay file using a bizhub with an overlay file C10P driver which has been cre ated by a non bizhub C10P driver Printer The power cord is not Turn off the printer confirm that the resets or correctly plugged into power cord is correctly plugged into the turns off fre the outlet outlet and then turn on the printer quently A system error Contact Technical Support with the occurred error information You are Media or settings are For autoduplexing make sure that you experienc not correct have a duplex option installed ing duplex Make sure that you are using correct problems m dia E See Media Specifications on page 50 m Do not duplex custom sized media envelopes labels postcards thick stock or transparencies m Make sure that you have not mixed media types in Tray 1 Make sure the duplex option is installed and declared in the Windows printer driver Properties Configure tab
40. cumentation as described above 10 In no event will KMBT or its licensor be liable to you for any consequential incidental INDI RECT PUNITIVE or special damages including any lost profits or lost saving even if KMBT has been advised of the possibility of such damages or for any claim by any third party KMBT or its licensor disclaims all warranties with regard to the software express or implied including without limitation implied warranties of merchantability fitness for a par ticular purpose title and non infringement of third party rights Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you 11 12 Notice to Government End Users The Software is a commercial item as that term is defined at 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Consis tent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Govern ment End Users acquire the Software with only those rights set forth herein You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries About Adobe Color Profile ADOBE SYSTEMS INCORPORATED COLOR PROFILE LICENSE AGREEMENT NOTICE TO USER PLEASE READ THIS CONTRACT CAREFUL
41. e MISSING installed Status Error and Service Messages 133 This means do this message MEDIA The media type set in the Load the correct media type MISMATCH _ printer driver is different from the type of media loaded PAPER When using Tray 1 The paper To print using paper of the MISMATCH _ size set from the printer driver desired size load paper of is different from the size of paper loaded into Tray 1 This message appears when PAPER MENU INPUT TRAY TRAY 1 MODE is set to CASSETE and AUTO CONTINUE is set to OFF the correct size and then try printing again Service Messages These messages indicate a more serious error that can only be corrected by a customer service engineer If one of these messages appears turn the printer off then turn it on again If the problem persists contact your local vendor or authorized service provider This service message SERVICE CALL XX means An error has been detected with the item indicated xx in the service message do this Reboot the printer This often clears the service message and printer operation can resume If the problem persists con tact Technical Support 134 Status Error and Service Messages Installing Accessories Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty Th
42. e Windows print server For details refer to the PageScope Plug and Print Quick Guide on the Documentation CD ROM This network utility enables printers and KONICA MINOLTA multifunctional products to be used in an NDPS envi ronment For details refer to the PageScope NDPS Gateway User Manual on the Documentation CD ROM Software Utilities CD ROM System Requirements E Personal computer Pentium 2 400 MHz Pentium 3 500 MHz or higher is recommended Power Mac G3 or later G4 or later is recommended Intel Core Duo iMac or MacBook Pro or later E Operating System Microsoft Windows XP Home Edition Professional Service Pack 1 or later Windows Server 2003 Windows 2000 Service Pack 4 or later Windows NT 4 0 Service Pack 6 or later The 64 bit driver supports x64 operating systems running on AMD64 or Intel Pentium 4 with EM64T platforms Mac OS 9 9 1 or later Mac OS X 10 2 or later Mac OS X Server 10 2 or later Red Hat Linux 9 0 SUSE Linux 8 2 E Free hard disk space Approximately 128 MB of free hard disk space for printer driver and Status Monitor Approximately 128 MB of free hard disk space for image processing E RAM 128 MB or more than OS recommendation E CD ROM DVD drive E O interface 10Base T 100Base TX IEEE 802 3 Ethernet interface port USB Revision 2 0 and USB Revision 1 1 compliant port IEEE 1284 compatible parallel port Ees For details on the Macintosh and Linux pr
43. e tray at one time 62 Loading Media Bes For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the printer 5 Slide the media guides against the edges of the envelopes 6 Close the front panel of Tray 1 tray and then reattach the lid Loading Media 63 T Pull the lever and then open the top cover Be If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touch the transfer belt 8 Raise the fuser separator levers on the fuser unit o Loading Media Note Since a media misfeed or decreased print quality may occur be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes 9 Carefully close the top cover Bes Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to its original position Loading Media 65 Loading Labels Postcard Thick Stock Glossy Stock and Transparency 1 Remove the lid from Tray 1 and then open the front panel of Tray 1 2 Remove any media from the tray 3 Slide the media guides to pro vide more space between them 4 Load the media face up in the tray Bey Up to 50 sheets can be loaded into the tray at one time 66 Loading Media 5 Slide the media guides against the edges o
44. ed Create edit or delete watermarks Print the watermark on the background Lighten the density of the watermark Print the watermark on only the first page Print the watermark repeatedly throughout the all pages 16 Using the PostScript and PCL Printer Driver Quality Tab The Quality Tab allows you to Switch between color and grayscale printing Specify the printer color settings Quick Color Specify the resolution for the printout Specify the format of fonts that are to be downloaded Print using the printer s fonts Version Tab The Version Tab allows you to view information about the printer driver Using the PostScript and PCL Printer Driver 17 18 Using the PostScript and PCL Printer Driver Using the Status Monitor Windows Only Working with the Status Monitor Introduction The Status Monitor shows information about the current status of the printer The Status Monitor can be installed from the Software Utilities CD ROM For details on the installation refer to the bizhub C10P Reference Guide on the Documentation CD ROM Operating Environment The Status Monitor can be used on computers running Windows XP Server 2003 2000 NT 4 0 connected to the printer using the Ethernet connec tion Opening the Status Monitor Use one of the following steps to open the Status Monitor E Windows XP Server 2003 From the Start menu choose All Pro grams KONICA MINOLTA and then Status Mo
45. ed periodically Keep the following guidelines in mind Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur naa The fuser unit is hot When the top cover is opened the fuser unit temperature drops gradually one hour wait time AY Be careful when cleaning the inside of the printer or removing media mis feeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spray cleaning solutions directly on the printer s surface the spray could penetrate through the air vents of the printer and damage the inter nal circuits Avoid using abrasive or corrosive solutions or solutions that contain sol vents such as alcohol and benzene to clean the printer Always test any cleaning solution such as mild detergent on a small inconspicuous area of your printer to check the solution s performance Never use sharp or rough implements such as wire or plastic cleaning pads Always close the printer s covers gently Never subject the printer to vibra tion Do not cover the printer immediately after using it Turn it off and wait until it cools down 92 Maintaining the Printer A Bes If you have the duplex option Do not leave the printer s cov
46. eeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is loaded in the tray Remove the media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Custom sized media envelopes labels postcards thick stock or transparen cies are loaded in Tray 2 The recommended transparency or label sheet is facing the wrong way in Tray 1 Envelopes are facing the wrong way in Tray 1 Special media must be loaded in Tray 1 only Load the transparencies or label sheets according to the manufacturer s instructions Load the envelopes in Tray 1 with the flaps facing down If the flaps are on the long edge load the envelopes with the flap toward the left of the printer with the flaps facing down Solving Problems with Media Misfeeds 117 Symptom Cause Solution Media is Transparencies have Remove the transparencies and load misfeeding collected static elec them in Tray 1 one sheet at a time Do tricity in the tray not fan transparencies before loading them Unsupported media Use KONICA MINOLTA approved wrong size thick media es
47. emory on board However you can upgrade to a maximum of 640 MB of RAM through the installation of an additional unbuffered SDRAM DIMM Your printer comes with one free DIMM slot Required Memory during Printing Monochrome Full Color Full Color Simplex Duplex Simplex Duplex Resolution Stan High Stan High Stan High dard Quality dard Quality dard Quality Paper Size Letter A4 128 MB 128 MB 128 MB 128 MB 128 MB 256 MB Legal 128 MB 128 MB 128 MB 256 MB 128 MB 384 MB Installing a DIMM Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on Page 136 In addition always handle circuit boards by the edges only 1 Turn off the printer and discon nect the power cord and inter face cables Be If the duplex option is installed remove it Dual In Line Memory Module DIMM 137 2 Using a screwdriver remove the screw on the back of the printer 3 Remove the rear panel Bey Since there are two hooks on the right side of the panel remove the rear panel by slightly pull ing the left side of the panel toward you then Sliding the panel off to the left 4 Insert the new DIMM straight into the DIMM connector until the latches snap into the locked position Observe the keyed side of the DIMM to ali
48. ers open for any length of time especially in well lit places light may damage the drum cartridge Do not open the printer during printing Do not tap media stacks on the printer Do not lubricate or disassemble the printer Do not tilt the printer Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl Keep the printer level to avoid toner spillage When lifting the printer grasp the areas shown in the figure or Tray 2 installed remove the option before lifting the printer Do not lift the printer with the options If you get toner on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor Make sure any parts removed during cleaning are replaced before you plug in the printer Maintaining the Printer 93 Cleaning the Printer A Be sure to turn off the printer and unplug the power cord before cleaning Exterior Control Panel Ventilation Grill Ready Error EAS lenu R elect A TD Toner Yo Me Ca Ka Cancel Printer Exterior Dy JII 94 Cleaning the Printer Interior Cleaning the Media Feed Roller and Laser Lens 1 P
49. etter A4 pages Appears when QUALITY MENU TONER LOW ACTION is set to YES Prepare the specified color toner cartridge TRAY 2 OPEN Tray 2 is not installed or is not fully closed Close Tray 2 or print from another tray Status Error and Service Messages 131 Error Messages Operator Call This means do this message DISK The hard disk is full or dam Initialize the hard disk or if ERROR aged the error continues to occur replace the hard disk To initialize the hard disk select SYSTEM DEFAULT FORMAT FORMAT DISK DISK FULL The hard disk is full or dam Initialize the hard disk agod To initialize the hard disk select SYSTEM DEFAULT FORMAT FORMAT DISK DUPLEX Duplex cover is open Close the duplex cover UNIT PANEL OPEN AIDC AIDC sensor error Open and close front cover ERROR to automatically clean AIDC parts MAIN UNIT The printer s top cover is Close the top cover COVER open OPEN OPC DRUM The drum cartridge is not Install the drum cartridge MISSING installed PAPER JAM Media has misfed in the Locate and remove the mis DUPLEX duplex option feed PAPER JAM Media has misfed in the fuser EXIT area PAPER JAM FUSER PAPER JAM Media has misfed in the trans TRANSFER fer roller area This type of misfeed means that the media did not make it to the paper exit area Status Err
50. f the media 6 Close the front panel of Tray 1 tray and then reattach the lid Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possi ble Loading Media 2 Lift up Tray 2 to remove it 3 Remove the lid from Tray 2 4 Press down the media pressure plate to lock it into place 68 Loading Media 5 Load the paper face up in the tray Es Do not load above the 100 line Up to 500 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 6 Reattach the lid to Tray 2 Loading Media 69 7 Reinsert Tray 2 into the printer 70 Loading Media Duplexing Select paper with high opacity for duplex double sided printing Opacity refers to how effectively paper blocks out what is written on the opposite side of the page If the paper has low opacity high translucency then the printed data from one side of the page will show through to the other side Check your application for margin information For best results print a small quantity to make sure the opacity is acceptable Duplex Double sided printing can be done automatically with the duplex option installed and selected Note Only plain paper 60 90 g m 16 24 Ib bond can be autoduplexed See Media Specifications on page 50 Duplexing envelopes labels transparencies or glossy is not supported How do I autoduplex You should veri
51. fy that the duplex option is physically installed on the printer to successfully duplex the job Check your application to determine how to set your margins for duplex printing The following Binding Position settings are available If Short Edge is selected the pages will be laid out to flip at the top If Long Edge is selected the pages will be laid out to flip at the sides Duplexing 71 In addition if N up has been set to Booklet autoduplex printing is per formed The following Order settings are available when Booklet is selected If Left Binding is selected the pages can be folded as a N left bound booklet If Right Binding is selected the pages can be folded as a right bound booklet NI Load plain paper into the tray From the printer driver specify the layout for duplex printing Click OK UON Es With autoduplexing the back side is printed first and then the front side is printed Output Tray All printed media is output to the face down output tray on top of the printer This tray has a capacity of approximately 200 sheets A4 Letter of 80 g m 22 lb paper es If the media is stacked too high in the output tray your printer may experience media misfeeds excessive media curl or static buildup Bey Remove transparencies as soon as possible from the output tray to avoid static buildup 72 Output Tray
52. gn it with the connec tor If you cannot snap the DIMM into place do not force it Repo sition it making sure that the DIMM is seated completely in the connector 5 Reinstall the panel and tighten the screw 138 Dual In Line Memory Module DIMM Bes If you removed the duplex option in step1 reinstall it 6 Reconnect all interface cables T Reconnect the power cord and turn on the printer 8 Declare the additional RAM in the Windows printer driver Properties Con figure tab see Page 10 Dual In Line Memory Module DIMM 139 Hard Disk If a hard disk is installed fonts can be downloaded and saved and the over lay function can be used Installing a Hard Disk Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on Page 136 In addition always handle circuit boards by the edges only 1 Turn off the printer and discon nect the power cord and inter face cables Es If the duplex option is installed remove it 2 Using a screwdriver remove the screw on the back of the printer 140 Hard Disk 3 Remove the rear panel Bey Since there are two hooks on the right side of the panel remove the rear panel by slight
53. he Status Monitor detects a printing problem the icon on the Windows task bar changes from green normal to yellow warning orange or red error depending on the severity of the printer problem Recovering from a Status Monitor Alert When the Status Monitor notifies you of a printing problem double click its icon on the Windows task bar to open the Status Monitor The Status Monitor identifies what type of error has occurred Closing the Status Monitor Click Close to close the Status Monitor window To exit Status Monitor right click the Status Monitor icon in the taskbar and then click Exit Recognizing Status Monitor Alerts 21 Printer Control Panel and Configuration Menu About the Control Panel The control panel located on the top of the printer allows you to direct the printer s operation In addition it displays the current status of the printer including any condition that needs your attention Toner MESSAGE WINDOW Ready Error 2 DUO O Yo Me Co Ke Control Panel Indicators and Keys No Indicator Off On 1 The printer is not ready The printer is ready to Ready to accept data accept data 2 No problem The printer requires operator attention Error usually accompanied by L a status message in the message window 24 About the Control Panel No Key Function m Moves up in the menu structure
54. he length of time in seconds until the print job being received is timed out when USB is being used PARAL JOB Settings 0 30 999 LEL TIMEOUT Specify the length of time in seconds until the print job being received is timed out when Parallel is being used ACTIVE Settings ETHERNET PARALLEL I F Specify the interface to be used An Ethernet time and parallel connection cannot be used at the same Configuration Menu Overview 41 SYSTEM DEFAULT MENU With this menu settings can be specified to adjust the operation of the printer such as the time until the machine enters Energy Saver mode SYSTEM DEFAULT PRINT QUALITY COLOR MODE EMULATIONS DEFAULT AUTO DEFAULT SET PASSWORD POSTSCRIPT ERROR PAGE ecu LINE TERMINATION FONT PITCH SIZE STARTUP OPTIONS START PAGE FONT NUMBER DATE amp TIME SYSSTART POINT SIZE ENERGY SAVER SYMBOL SET ENERGY SAVER MGT SECURITY CONFIG ENABLE Configuration Menu Overview CAPTURE PRT JOB FORMAT FORMAT FLASH FORMAT DISK RESTORE SAVE RESTORE FACTORY SAVE CUSTOM RESTORE CUSTOM Bes These menu items appear only if an optional hard disk is installed This menu item appears only
55. ia feed roller Check them for damage If necessary or fuser unit is defec contact Technical Support with the tive error information Unsupported media Use KONICA MINOLTA approved wrong size thick media See Media Specifications on ness type etc is page 50 being used Envelopes are being Before printing envelopes place the printed with the fuser fuser separator levers in the envelope separator levers in position the plain paper posi tion The date and The backup battery Replace the backup battery For time is not has reached the end details see Replacing the Backup Bat correctly of its service life tery on page 86 maintained on the printer 122 Solving Other Problems Solving Problems with Printing Quality printed page Entire sheet is printed in black or color Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed or toner cartridges may check if any is damaged there are be defective als spots The drum cartridge Remove the drum cartridge and check on the may be defective for damage If it is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mis matches the media loaded in the printer Load the correct media in the printer The po
56. ing the duplex option attach the bottom of the option first as shown If the duplex option is attached incorrectly it may be damaged 5 Open the cover of the duplex option Bes Since the duplex option is not yet secured to the printer hold the duplex option in place when opening its cover Duplex Option 145 6 While pushing in the knobs turn them clockwise until they are horizontal The duplex option is secured in place Bes Make sure that both knobs are securely locked T Close the duplex cover i q EM Ni Q 8 Declare the duplex in the Win dows printer driver Properties Configure tab see Page 10 146 Duplex Option Tray 2 If Tray 2 is installed up to 500 additional sheets of A4 Letter size paper can be loaded Installing Tray 2 Note Since consumables are installed in the printer be sure to keep the printer level when moving it in order to prevent accidental spills 1 Turn off the printer and discon nect the power cord and inter face cables 2 Prepare Tray 2 Es Be sure to place Tray 2 on a level surface Tray 2 147 3 Lift the printer and place it on top of Tray 2 making sure that the positioning pins on Tray 2 cor rectly fit into the holes in the bot tom of the printer 4 Declare the Tray 2 in the Windows printer driver Properties Configure tab see Page 10 148 Tray 2 Appendix A Safety Specifications P
57. inter drivers refer to the bizhub C10P Reference Guide on the Documentation CD ROM System Requirements Selecting Driver Options Defaults for Windows Before you start working with your printer you are advised to verify change the default driver settings Also in case you have options installed you should declare the options in the driver Windows XP Server 2003 2000 NT 4 0 1 O BW N Choose the driver s properties as follows Windows XP Server 2003 From the Start menu choose Printers and Faxes to display the Printers and Faxes directory Right click the KONICA MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose Properties Windows 2000 NT 4 0 From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose Properties Sz PostScript printer driver for Windows NT 4 0 is not supported If you have installed options proceed with the next step Otherwise skip to step 9 Select the Configure tab Check that the installed options are correctly listed If not proceed with the next step Otherwise continue with step 8 Click the Refresh to automatically configure installed options Sz The Refresh is available only if bi directional communication is available with the printer otherwise it is grayed out From the Device Options
58. is chapter provides information about the following accessories Dual In Line 128 MB 256 MB 512 MB DIMM Memory Module DIMM Duplex Option Auto duplexing Tray 2 500 sheet tray Hard Disk 40 GB Hard Disk Note Installing accessories always requires that the printer and accessories are turned off and unplugged during installation Es For details on the available options refer to printer konicaminolta com Antistatic Protection Note It s very important to protect the printer controller board from electrostatic damage while performing any task involving the controller board Turn off all power switches first If an antistatic wrist strap is provided in your printer option kit attach one end of it to your wrist and the other end to the bare metal chassis on the back of your printer Never attach the wrist strap to any piece of equipment with an electrical current present Plastic rubber wood painted metal surfaces and telephones are not acceptable grounding points If you don t have an antistatic wrist strap discharge your body s static electric charge by touching a grounded surface before you handle any printer boards or components Also avoid walking around after grounding yourself 136 Introduction Dual In Line Memory Module DIMM A dual in line memory module or DIMM is a compact circuit board with sur face mount memory chips Your printer comes with 128 MB SDRAM printer m
59. jet printers only Glossy Stock Test all glossy stock to ensure acceptable performance and to ensure that the image does not shift Capacity Tray 1 Up to 50 glossy sheets depending on their thickness Tray 2 Not supported Orientation Face up Driver Glossy Media Type Weight 60 to 90 g m 16 to 24 Ib Duplexing Not supported DO NOT use glossy stock that is E Mixed with any other media in the trays as this will cause printer misfeed ing E Specified for inkjet printers only Media Types 57 What Is the Guaranteed Imageable Printable Area The printable area on all media sizes is a a up to 4 mm 0 157 from the edges of the media a Each media size has a specific image able area the maximum area on which the printer can print clearly and without distortion Printable Area This area is subject to both hardware limits the physical media size and the margins required by the printer and software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printable area for all media sizes is the page size minus 4 mm 0 157 from all edges of the media a 4 mm 0 157 Bes When printing in color on legal size media the bottom margin is 17 0 mm 0 669 es When printing on glossy stock the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that v
60. lain paper Media Type Weight 60 to 90 g m 16 to 24 Ib bond Duplexing See page 50 for supported sizes Use plain paper that is E Suitable for plain paper laser printers such as standard or recycled office paper Note Do not use the media types listed below These could cause poor print quality media misfeeds or damage to the printer DO NOT use media that is E Coated with a processed surface such as carbon paper digitally gloss coated media and colored paper that has been treated E Carbon backed E Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper E Cold water transfer paper E Pressure sensitive E Designed specifically for inkjet printers such as superfine paper glossy film and postcards Already been printed on by another printer copier or fax machine Dusty E Wet or damp Media Types 51 Bey Keep media between 35 and 85 relative humidity Toner does not adhere well to moist or wet paper Layered Adhesive Folded creased curled embossed warped or wrinkled Perforated three hole punched or torn Too slick too coarse or too textured Different in texture roughness on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sensitive or cannot withstand the fusing temperature 180 C 356 F Irregularly shaped not rectangu
61. lar or not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m 24 Ib bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift Capacity Tray 1 Up to 50 thick stock sheets depending on their thickness Tray 2 Not supported Orientation Face up Driver Thick Media Type Weight 91 to 163 g m 25 to 43 Ib Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock 52 Media Types DO NOT use thick stock that is E Mixed with any other media in the trays as this will cause printer misfeed ing Envelopes Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these lay ered regions may be lost or faded Use envelopes that are Capacity Tray 1 Up to 10 envelopes depending on their thickness Tray 2 Not supported Orientation Face up Driver Envelope Media Type Weight 60 to 163 g m 16 to 43 Ib bond Duplexing Not supported E Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Bes Because the envelopes pass through heated rollers the gummed area on the flaps may
62. lready removed E Have backing sheets that have peeled away or have exposed adhesive Bes Labels may stick to the fuser causing them to peel off and media misfeeds to occur E Are precut or perforated Do not use OK to use Shiny backed paper Full page labels uncut 54 Media Types Letterhead Try printing your data on a sheet of plain paper first to check placement Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Tray 2 Not supported Orientation Face up Driver Letterhead Media Type Weight 60 to 90 g m 16 to 24 Ib bond Duplexing See page 50 for supported sizes face up top of page first Postcards Capacity Tray 1 Up to 50 postcards depending on their thickness Tray 2 Not supported Orientation Face up Driver Postcard Media Type Weight 60 to 163 g m 16 to 90 Ib Duplexing Not supported Media Types 55 Use postcards that are E Approved for laser printers DO NOT use postcards that are E Coated E Designed for inkjet printers Precut or perforated E Preprinted or multicolored Bes If the postcard is warped press on the warped area before putting it in Tray 1 E Folded or wrinkled
63. ly pull ing the left side of the panel toward you then Sliding the panel off to the left 4 Attach the mounting pin on the printer controller board Ees Be sure to slide the tab on the hard disk mount ing pin to the left during installation 5 Attach the spacer to the hard disk controller board Hard Disk 141 6 Attach the hard disk to the printer controller board 7 Reinstall the panel and tighten the screw Es If you removed the duplex option in step1 reinstall it 8 Reconnect all interface cables 9 Recomnect the power cord and turn on the printer 1 0 Declare the hard disk in the Windows printer driver Properties Configure tab see Page 10 142 Hard Disk Duplex Option Duplex Double Sided printing can be performed automatically with the duplex option and enough memory installed See Required Memory during Printing on page 137 Installing the Duplex Option 1 Turn off the printer Duplex Option 143 2 Remove the two knockout plates and the tape Ale LL TILLEY 3 Prepare the duplex option Bey Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After checking the knob close the cover 144 Duplex Option 4 Install the duplex option Note When attach
64. more smudges or defective or installed is damaged replace it residual incorrectly Images The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting Printer for envelope printing There are The media transfer Clean the media transfer roller toner roller is dirty If you think the transfer roller should be smudges on replaced contact Technical Support the back side with the error information of the page e media path is rint several blank sheets and the whether or Th d th Print blank sheets and th not it has dirty with toner excess toner should disappear been One or more of the Remove the toner cartridges and duplexed toner cartridges are check each for damage If one or more defective The drum cartridge is defective is damaged replace it Remove the drum cartridge and check for damage If it is damaged replace it Abnormal areas white black or color appear in a regular pattern The laser lens is dirty Clean the laser lens A toner cartridge may be defective Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it 126 Solving Problems with Printing Quality Symptom Cause S
65. nds or less Media sizes Tray 1 Paper width 92 to 216 mm 3 6 to 8 5 Paper length 148 to 356 mm 5 9 to 14 0 Tray 2 Optional A4 Letter Paper Media e Plain paper 60 to 90 g m 16 to 24 Ib bond e Transparency Envelope e Thick Stock 91 to 163 g m 25 to 43 Ib e Postcard e Letterhead e Label sheet e Glossy stock Input capacity Tray 1 Plain paper 200 sheets Envelope 10 envelopes Label Postcard Thick Stock Transparency Glossy stock 50 sheets Tray 2 Optional Plain paper 500 sheets Output capacity Output tray 200 sheets A4 Letter Operating temperature Operating humidity 10 to 35 C 50 to 95 F 15 to 85 Power supply 110 to 127 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 120 V 1100 W 220 to 240 V 1100 W Energy Saver Mode 15 W or less Technical Specifications 151 Amperage 110 to 127 V 11 A or less 220 to 240 V 7 A or less Acoustic Noise Printing 52 dB or less Standby 35 dB or less External dimensions Weights Height 349 mm 13 7 Width 430 mm 16 9 Depth 395 mm 15 6 Printer 17 3 kg 38 1 Ib excluding TC DC and the dust cover 21 0 kg 46 2 Ib including TC DC and the dust cover Toner cartridge Standard in box cartridge 0 65 kg 1 43 Ib Y M C 0 66 kg 1 46 Ib K Replacement cartridge with toner roller cover High capacity 0 70 kg 1 54 Ib Y M C
66. ng the equipment or in connection with the performance of the equipment when so operated SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo gies Inc KMBT software included as part of the printing system the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs other software which runs on a computer system for use in conjunction with the Printing Software Host Software and related explanatory written materials Documenta tion The term Software shall be used to describe Printing Software Font Programs and or Host Software and also include any upgrades modified versions additions and copies of the Software The Software is being licensed to you under the terms of this Agreement KMBT grants to you a non exclusive sublicense to use the Software and Documentation pro vided that you agree to the following 1 You may use the Printing Software and accompanying Font Programs for imaging to the licensed output device s solely for your own internal business purposes 2 In addition to the license for Font Programs set forth in Section 1 Printing Software above you may use Roman Font Programs to reproduce weights styles and versions of letters numerals characters and symbols Typefaces on the display or monitor for your own internal business purposes 3 Y
67. nitor Double click the Status Monitor icon displayed in the taskbar E Windows 2000 NT 4 0 From the Start menu choose Programs KON ICA MINOLTA and then Status Monitor Double click the Status Monitor icon displayed in the taskbar Using the Status Monitor Status Tab E Select Printer Selects the printer whose status is displayed In addition the messages that appear in the message window of the selected printer are displayed E Graphic Shows a graphic representation of the printer and indicates where the problem is The printer graphics will highlight the location error on the printer E Advanced Options Click Advanced Options to display the Advanced Options dialog box From the Advanced Options dialog box select whether the Status Monitor automatically starts when the operating sys tem is started E Printer Alerts Displays text messages that alert you of conditions such as low toner 20 Working with the Status Monitor E Recovery Instructions Provides you with explanations of what you need to do in order to correct problems and recover from error conditions Consumables Tab Displays the usage status approximate percentage remaining of each toner consumables E Refresh Rechecks the supplies and displays their status Bes Click Help to display windows containing explanations of the Status Monitor functions Refer to this help for detailed information Recognizing Status Monitor Alerts When t
68. nt image 180 degrees Specify duplex printing Specify whether or not blank pages are printed PCL printer driver only Adjust the binding margin PCL printer driver only Adjust the printing position PCL printer driver only Using the PostScript and PCL Printer Driver 15 Cover Page Tab The Cover Page Tab allows you to E Print front and back cover pages and separator pages E Specify the paper tray that contains the paper for the front and back cover pages and separator pages Overlay Tab Bey Be sure to use overlays with print jobs with a paper size and orienta tion that matches the overlay form In addition if settings have been specified for N up or Booklet in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to Select the form to use Add or delete overlay files Launch Download Manager to download a form PostScript printer driver only Bes Download Manager Application should be installed earlier Create a form PCL printer driver only Specify that the document and form are printed overlapping PCL printer driver only Display the form information PCL printer driver only Print the form on All Pages First Page Even Pages and Odd Pages Place the form in back of the document or in front on the printed docu ment PCL printer driver only Watermark Tab The Watermark Tab allows you to Select the watermark to be us
69. o the left 4 while holding the tab on the hard disk mounting pin slid to the left remove the hard disk 5 Remove the backup battery from the back of the hard disk Replacing Consumables 87 6 Install a new backup battery Bes When installing the new backup battery make sure that the side faces up T Attach the hard disk to the printer controller board 8 Reinstall the panel and tighten the screw Bes If you removed the duplex option in step1 reinstall it 9 Reconnect all interface cables 88 Replacing Consumables 1 0 Recomnect the power cord and turn on the printer 1 1 From the control panel select SYSTEM DEFAULT DATE TIME and then set the date and time Replacing Consumables 89 90 Replacing Consumables Maintaining the Printer 1 Maintaining the Printer na Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body Handle the printer with care to preserve its life Abuse handling may cause damage and void your warranty If dust and paper scraps remain on the inside or outside of the printer printer performance and print quality will suffer so the printer should be clean
70. olution Image The laser lens is dirty Clean the laser lens defects A toner cartridge may Remove the toner cartridges and be leaking check for damage If it is damaged replace it A toner cartridge may Remove the toner cartridge with the Pranere be defective color causing the abnormal image Replace it with a new toner cartridge The drum cartridge Remove the drum cartridge and check may be defective for damage If it is damaged replace it Lateral lines The printer is not Place the printer on a flat hard level or bands level surface appear on The media path is Print several sheets and the excess Image dirty with toner toner should disappear One or more of the Remove the toner cartridges and toner cartridges may check each for damage If one or more be defective is damaged replace it The drum cartridge is Remove the drum cartridge and check N defective for damage If it is damaged replace it Colors look One or more of the Remove the toner cartridges and verify drastically toner cartridges may that the toner is distributed evenly on wrong be defective each cartridge roller and reinstall the toner cartridges One or more of the Check the control panel for an X LOW toner cartridges may or X EMPTY message If necessary be low or empty replace the specified toner cartridge Colors are The drum cartridge is Remove the drum cartridge and rein not register not correctly seated stall it ing prope
71. on mental changes the printer automatically pauses to do an Auto Image Density Con trol AIDC cycle This pro cess is provided to make reliable printer operation with optimum output quality possible CANCELLING JOB The job is being cancelled COPYING XX XX The printer is printing with the collating function ENERGY SAVER The printer is in Energy Saver mode to reduce power consumption during periods of inactivity When a print job is received the printer returns to normal power within 35 seconds In addition the machine will return to its normal operating condition when any key on the control panel is pressed IDLE The printer is on and ready to receive data INITIALIZING The printer is being initial ized PRINTING The printer is printing No action needed Status Error and Service Messages 129 This message means do this PROCESSING The printer is processing data No action needed bizhub C10P STARTING SYSTEM The printer is being started up WARMING UP The printer is warming up Error Messages Warning This message means do this CANNOT ROTATE CARTRIDGE A problem occurred such as a media mis feed that prevents the toner cartridge carousel from rotat ing If a media misfeed occurred clear the mis fed media DISK NEAR FULL X EMPTY X INCORRECT
72. on 120 V units Be All factory default values are shown in bold PRINT Settings HIGH STANDARD QUAL Select the image quality for prints ITY COLOR Settings COLOR GRAYSCALE MODE Specify whether printing is in full color or grayscale EMULA DEFAULT Settings AUTOMATIC POSTSCRIPT PCL5 TIONS PCL XL HEX DUMP PDF Specify the printer control language If AUTO is selected the printer automatically selects the printer control language from the data stream AUTO Settings PCL5 POSTSCRIPT DEFAULT Select the printer description language when it cannot be identified from the data and DEFAULT is set to AUTOMATIC POST ERROR Settings ON OFF SCRIPT PAGE Select whether or not an error page is printed when a PostScript error occurs Configuration Menu Overview 43 PCL LINE Settings CR CR LF CRLF TERMI CR CR LF LF NATION CR CRLF LF LF CR CRLF LF CRLF Select the definitions of the CR LF codes in the PCL language FONT PITCH Settings 44 1000 9999 SIZE Specify the bitmap font size in the PCL language FONT Settings 0 32767 NUMBER Specify the font used with the PCL language The font numbers that appear correspond to the PCL font list For details on printing the font list refer to PRINT MENU on page 30 POINT Settings 400 1200 SIZE 99975 Specify the outline font size in the PCL language SYMBOL Specify the s
73. on your clothes use cool not hot water to rinse the toner off AN CAUTION H If you get toner in your eyes wash it out immediately with cool water and consult a doctor Note Do not use refilled toner cartridges or unapproved toner cartridges Any damage to the printer or quality problems caused by a refilled toner cartridge or unapproved toner cartridge will void your warranty No technical support is provided to recover from these problems 76 Replacing Consumables When replacing a toner cartridge refer to the following table For optimum print quality and performance use only approved KONICA MINOLTA toner cartridges for your specific printer type as listed in the table below If you open the top cover you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer Printer Printer Part Toner Cartridge Type Toner Cartridge Type Number Part Number High Capacity Toner Cartridge Black K A00W 864 High Capacity Toner Cartridge Yellow Y AOOW 865 AM AOOV 015 High Capacity Toner Cartridge Magenta M AOOW 866 High Capacity Toner Cartridge Cyan C AOOW 867 High Capacity Toner Cartridge Black K A00W 874 High Capacity Toner Cartridge Yellow Y A00W 875 EU A00V 025 High Capacity Toner Cartridge Magenta M AOOW 876 High Capacity Toner Cartridge Cyan C A00W 877 Keep toner cartridges E In their p
74. onse If NO is selected the IP address is not automatically acquired If YES is selected the IP address is automatically acquired IPX SPX FRAME TYPE Specify the protocol used with NetWare Settings AUTO 802 2 802 3 ETHER II SNAP ETHER TALK NAME Settings bizhub C10P Specify the name of the printer for finding printers with Macintosh EtherTalk The printer name can contain a maxi mum of 16 characters NAME2 Settings Specify the name of the printer for finding printers with Macintosh EtherTalk The printer name can contain a maxi mum of 16 characters 40 Configuration Menu Overview NET Settings ZONE Specify the Macintosh EtherTalk zone The zone name can contain a maximum of 16 characters NET Settings ZONE2 Specify the Macintosh EtherTalk zone The zone name can contain a maximum of 16 characters ETHERNET Settings AUTO 100 FULL DUPLEX SPEED 100 HALF DUPLEX 10 FULL DUPLEX 10 HALF DUPLEX Specify the transmission speed for the network and the transmission method for bi directional transmission PS Settings BINARY QUOTED BINARY PROTOCOL Select whether PostScript jobs are received in the binary format or the quoted format USB ENABLE Settings YES NO If YES is selected USB is enabled If NO is selected USB is disabled JOB Settings 0 60 999 TIMEOUT Specify t
75. or and Service Messages This means do this message PAPER JAM Media has misfed while being Locate and remove the mis TRAY X pulled from the specified tray feed x PUT The paper size set from the When PAPER MENU SIZE printer driver is different from INPUT TRAY AUTO TYPE the size of paper loaded into CONTINUE is set to ON IN TRAY 1 ray1 Printing continues with paper This message appears when of a different size even if this PAPER MENU INPUT message appeared TRAY TRAY 1 MODE s set To print using paper of the to CASSETTE desired size load paper of the correct size and then try printing again When PAPER MENU INPUT TRAY AUTO CONTINUE is set to OFF Load paper of the correct size In addition press the Down key to be able to print using the loaded paper PUT The paper size set from the Load paper of the correct SIZE printer driver is different from size TYPE the size of paper loaded into In addition press the Down IN TRAY 2 Tray 2 This message appears key to be able to print using when PAPER MENU INPUT the loaded paper TRAY AUTO CONTINUE is set to OFF REPLACE Waste toner bottle is full Replace the drum cartridge OPC DRUM REPLACE X The X toner cartridge is empty Replace the toner cartridge TONER This message appears when the QUALITY TONER OUT ACTION menu is set to STOP X TONER The X toner cartridge is not Install a X toner cartridg
76. or any other materials ADOBE AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PER FORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE EXCEPT FOR ANY WARRANTY CONDITION REPRESENTATION OR TERM TO THE EXTENT TO WHICH THE SAME CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW APPLICABLE TO YOU IN YOUR JURISDICTION ADOBE AND ITS SUPPLIERS MAKE NO WARRANTIES CONDITIONS REPRESENTATIONS OR TERMS EXPRESS OR IMPLIED WHETHER BY STATUTE COMMON LAW CUSTOM USAGE OR OTHER WISE AS TO ANY OTHER MATTERS INCLUDING BUT NOT LIMITED TO NON INFRINGEMENT OF THIRD PARTY RIGHTS INTEGRATION SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE YOU MAY HAVE ADDITIONAL RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION The provisions of Sec tions 4 5 and 6 shall survive the termination of this Agreement howsoever caused but this shall not imply or create any continued right to use the Software after termination of this Agreement LIMITATION OF LIABILITY INNO EVENT WILL ADOBE OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES CLAIMS OR COSTS WHATSOEVER OR ANY CONSE QUENTIAL INDIRECT INCIDENTAL DAMAGES OR ANY LOST PROFITS OR LOST SAVINGS EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH LOSS DAMAGES CLAIMS OR COSTS OR FOR ANY CLAIM BY ANY THIRD PARTY THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION ADOBE S AGGREGATE LIABILITY AND THAT OF ITS SUPPLIERS UNDE
77. ot transfer provide rent distribute disclose or grant any rights in this ICC Profile to any third party without the prior written consent of TOYO INK 3 Inno event will TOYO INK its directors officers employees or agents be liable to you for any consequential or incidential either direct or indirect damages including damages for loss of business profits business interruption loss of business information and the like arising out of the use or inability to use this ICC Profile 4 TOYO INK shall not be responsible for answering any question related to this ICC Profile 5 All company names and product names used in this document is the trademarks or regis tered trademarks of their respective holder This ICC Profile made by GretagMacbeth ProfileMaker and granted TOYO INK certain license to distribute by GretagMacbeth AG TOYO Offset Coated 2 0 O TOYO INK MFG CO LTD 2004 For EU member states only This symbol means Do not dispose of this product together with your household waste Please contact the Local Authority for appropriate dis posal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling This product complies with ROHS 2002 95 EC directive Con
78. ou may make one backup copy of the Host Software provided your backup copy is not installed or used on any computer Notwithstanding the above restrictions you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software 4 You may assign its rights under this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement 5 You agree not to modify adapt or translate the Software and Documentation 6 You agree that you will not attempt to alter disassemble decrypt reverse engineer or decompile the Software 7 Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its Licensor 8 Trademarks shall be used in accordance with accepted trademark practice including iden tification of the trademark owner s name Trademarks can only be used to identify printed output produced by the Software Such use of any trademark does not give you any rights of ownership in that trademark 9 You may not rent lease sublicense lend or transfer versions or copies of the Software that the Licensee does not use or Software contained on any unused media except as part of the permanent transfer of all Software and Do
79. rinter Safety standards U S model European model UL 60950 1 CSA C22 2 No 60950 1 03 EU Directive 73 23 EEC EU Directive 93 68 EEC EN 60950 1 IEC 60950 1 China model GB 4943 EMC standards U S model FCC part 15 subpart B class B ICES 003 European model EU Directive 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 55024 China model Australian model GB 9254 class B GB 17625 1 AS NZS CISPR22 class B Technical Specifications Printer Type Printing system Desktop full color laser beam printer 2 laser diodes and polygon mirror Developing system Mono component toner developing Resolution 600 dpi x 600 dpi x 4 bits or 600 dpi x 600 dpi x 1 bit First print Simplex Duplex Monochrome 13 0 seconds for A4 Letter Full color 22 0 seconds for A4 Letter Monochrome 26 0 seconds for A4 Letter Full color 35 0 seconds for A4 Letter plain paper plain paper plain paper plain paper 150 Safety Specifications Print speed Simplex Monochrome 20 0 pages per minute for A4 Letter plain paper Full color 5 0 pages per minute for A4 Letter plain paper Duplex Monochrome 11 4 pages per minute for A4 Letter plain paper Full color 5 0 pages per minute for A4 Letter plain paper Warm up time 120 V 61 seconds or less 220 to 240 V 65 seco
80. rly One or more of the Remove the toner cartridges and colors are toner cartridges may check each for damage If one or more mixed or be defective is damaged replace it have page E to page vari The media is moist Remove the moist media and replace it ation from humidity with new dry media Solving Problems with Printing Quality 127 Symptom Cause Solution The color The drum cartridge Remove the drum cartridge and check has a poor may be defective for damage If it is damaged replace it reproduction Perform AIDC On the control panel led ane menu go to QUALITY MENU y AIDC REQUEST AIDC then select YES Printer Printer Printer Printer If the problem is not resolved even after all of the above have been per formed contact Technical Support with the error information For contact information refer to the Need Assistance Sheet 128 Solving Problems with Printing Quality Status Error and Service Messages Status error and service messages are displayed in the control panel mes sage window They provide information about your printer and help you locate many problems When the condition associated with a displayed message has changed the message is cleared from the window Standard Status Messages This message means do this CALIBRATING Whenever you replace a toner cartridge or reboot the printer after making envir
81. rn the drum cartridge Replacing Consumables 83 3 Prepare a new drum cartridge Ees Do not touch the PC drum on the drum car tridge 4 Install the new drum cartridge 84 Replacing Consumables 5 Carefully close the top cover Bes The printer must complete a calibration cycle less than 2 minutes after the drum cartridge has been replaced If you open the top cover before the message IDLE appears the printer stops and repeats the calibration cycle Replacing Consumables 85 Replacing the Backup Battery If the backup battery is dead the printer s date and time cannot be retained Follow the procedure described below to replace the backup battery Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on Page 136 In addition always handle circuit boards by the edges only 1 Turn off the printer and discon nect the power cord and inter face cables Bes If the duplex option is installed remove it 2 Using a screwdriver remove the screw on the back of the printer 86 Replacing Consumables 3 Remove the rear panel Bey Since there are two hooks on the right side of the panel remove the rear panel by slightly pull ing the left side of the panel toward you then Sliding the panel off t
82. rs to their original positions Clearing Media Misfeeds 109 5 Return the fuser separator levers to their original positions 6 Reinstall the drum cartridge 110 Clearing Media Misfeeds T Carefully close the top cover Clearing Media Misfeeds 111 Clearing a Media Misfeed From Tray 2 1 Pull out Tray 2 as far as possi ble 2 Lift up Tray 2 to remove it 3 Remove any misfed paper 112 Clearing Media Misfeeds 4 Remove the lid from Tray 2 and then remove all paper from the tray 5 Fan the paper and align its edges 6 Load the media in Tray 2 and attach the lid Clearing Media Misfeeds 113 T Reinsert Tray 2 Clearing a Media Misfeed from the Duplex Option 1 Open the duplex cover 2 Carefully pull out the misfed media Bx Always remove the mis fed media in the feed direction as shown only 114 Clearing Media Misfeeds 3 Close the duplex cover E S Clearing Media Misfeeds 115 Solving Problems with Media Misfeeds Bes Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges then reload it through the
83. rth Korea and Serbia and that you are not otherwise prohibited under the Export Laws from receiving the Software All rights to use the Software are granted on condition that such rights are forfeited if you fail to comply with the terms of this Agreement 9 GOVERNING LAW This Agreement will be governed by and construed in accordance with the substantive laws in force in the State of California as such laws are applied to agree ments entered into and to be performed entirely within California between California resi dents This Agreement will not be governed by the conflict of law rules of any jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods the appli cation of which is expressly excluded All disputes arising out of under or related to this Agreement will be brought exclusively in the state Santa Clara County California USA 10 GENERAL You may not assign your rights or obligations granted under this Agreement without the prior written consent of Adobe None of the provisions of this Agreement shall be deemed to have been waived by any act or acquiescence on the part of Adobe its agents or employees but only by an instrument in writing signed by an authorized signa tory of Adobe When conflicting language exists between this Agreement and any other agreement included in the Software the terms of such included agreement shall apply If either you or Adobe employs attorneys to enforce any right
84. s arising out of or relating to this Agreement the prevailing party shall be entitled to recover reasonable attorneys fees You acknowledge that you have read this Agreement understand it and that it is the complete and exclusive statement of your agreement with Adobe which supersedes any prior agree ment oral or written between Adobe and you with respect to the licensing to you of the Software No variation of the terms of this Agreement will be enforceable against Adobe unless Adobe gives its express consent in writing signed by an authorized signatory of Adobe ICC Profile for TOYO INK Standard Color on Coated paper TOYO Offset Coated 2 0 This ICC Profile TOYO Offset Coated 2 0 characterizes Japanese offset press on Coated paper and is fully compatible with ICC profile format About TOYO INK Standard Color on Coated paper This is the standard for color reproduction of sheet fed offset press on Coated paper made by TOYO INK MFG CO LTD TOYO INK This standard is made from printing test with using TOYO INK s sheet fed offset printing inks and TOYO INK s own printing conditions TOYO INK Standard Color on Coated paper is compatible with JAPAN COLOR Agreement 1 The reproduction of images on a printer or a monitor using this ICC Profile do not com pletely match the TOYO INK Standard Color on Coated paper 2 Any and all copyrights of this ICC Profile shall remain in TOYO INK therefore you shall n
85. s this will cause media mis feeds Tray 1 Multipurpose Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Media Specifications on page 50 Loading Plain Paper 1 Remove the lid from Tray 1 and then open the front panel of Tray 1 Loading Media 59 2 Slide the media guides to pro vide more space between them 3 Load the paper face up in the tray Bes Do not load paper above the wmark Up to 200 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 60 Loading Media 4 Slide the media guides against the edges of the paper 5 Close the front panel of Tray 1 tray and then reattach the lid Other Media When loading media other than plain paper set the media mode for exam ple Envelope Glossy Label Thick Stock or Transparency in the driver for optimum print quality Loading Media 61 Loading Envelopes 1 Remove the lid from Tray 1 and then open the front panel of Tray 1 2 Remove any media from the tray 3 Slide the media guides to pro vide more space between them 4 Load the envelopes flap side down in the tray Bes Before loading enve lopes press them down to make sure that all air is removed and make sure that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Bey Up to 10 envelopes can be loaded into th
86. seal Using envelopes with emulsion based glue avoids this problem E Approved for laser printing E Dry DO NOT use envelopes that have E Sticky flaps E Tape seals metal clasps paper clips fasteners or peel off strips for seal ing Transparent windows Too rough of a surface Been presealed Material that will melt vaporize offset discolor or emit dangerous fumes Media Types 53 Labels A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet E The face sheet must follow the plain paper specification E The face sheet surface must cover the entire carrier sheet and no adhe sive should come through on the surface You can print continuously with label sheets However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 label sheets depending on their thickness Tray 2 Not supported Orientation Face up Driver Label Media Type Weight 60 to 163 g m 16 to 90 Ib Duplexing Not supported Use label sheets that are E Recommended for laser printers DO NOT use label sheets that Have labels that easily peel off or have parts of the label a
87. sized paper loaded into Tray 1 Ees On the model for North America the settings appear in inches and the menu item appears as LENGTH IN On the models for all other regions the settings appear in millimeters and the menu item appears as LENGTH MM AUTO CONTINUE Settings OFF ON Select whether or not printing continues if the size or type of paper in the selected paper tray is different from the size or type of paper for the print job Configuration Menu Overview 33 TRAY Settings YES NO CHAINING If YES is selected and the specified paper tray runs out of paper during printing a paper tray loaded with paper of the same size is automatically selected so printing can continue If NO is selected and the specified paper tray runs out of paper printing stops MAP MODE Settings ON OFF Select whether or not the Tray Mapping function is used LOGI Settings PHYSICAL TRAY 1 CAL PHYSICAL TRAY 2 TRAY Specify whether jobs received from 0 9 another manufacturer s printer driver are printed using Tray 1 or Tray 2 PHYSICAL TRAY 2 is the default only for LOGICAL TRAY 2 The default for all other logical trays is PHYSICAL TRAY 1 DUPLEX Settings OFF SHORTEDGE LONGEDGE If OFF is selected duplex printing is not possible If LONGEDGE is selected the pages will be printed on both sides of the paper for long edge binding If
88. t it can be replaced Press Key Until Display Reads REPLACE X TONER or X EMPTY MENU Menu PRINT MENU If the hard disk drive is installed the Pan PROOF PRINT MENU appears gt x2 orx 3 MENU QUALITY MENU REPLACE TONER Menu Select l y BLACK Press until appropriate X color X is displayed 78 Replacing Consumables Press Key Until Display Reads PLEASE WAIT Menu Select l Then it displays OPEN DOOR AND REPLACE X TONER 2 Pull the lever and then open the top cover Es If there is paper in the output tray remove it Fold up the output tray before opening the top cover A gt ees i Do not touch the transfer belt ZO ISS 3 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position Replacing Consumables 79 Bey You can identify the toner cartridge by the color of the handle and by the letter molded into the handle C cyan M magenta Y yel low and K black 4 Pull the handle on the toner car tridge toward you and then pull the toner cartridge up to remove it Bes Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 5 Prepare a
89. tems are reverted to the previously saved settings If YES is selected the menu items revert to the previously saved settings SERVICE MENU With this menu the service representative can adjust the printer and perform maintenance operations This menu cannot be used by the user LANGUAGE MENU ENGLISH FRANCAIS The display language of the message window DEUTSCH ESPANOL can be changed to the required language ITALIANO PORTUGES The default setting is English CESKY JAPANESE Configuration Menu Overview 47 48 Configuration Menu Overview Using Media 5 Media Specifications What types and sizes of media can load Media Media Size Tray Duplex Inch Millimeter A4 8 2x 11 7 210 0 x 297 0 1 2 Yes A5 5 9 x 8 3 148 0 x 210 0 1 No B5 JIS 7 2x 10 1 182 0 x 257 0 1 No B5 ISO 6 9 x 9 8 176 0 x 250 0 1 No Executive 7 25 x 10 5 184 0 x 267 0 1 No Folio 8 3 x 13 0 210 0 x 330 0 1 Yes Foolscap 8 0 x 13 0 203 2 x 330 2 1 Yes Kai 16 7 3 x 10 2 185 0 x 260 0 1 No 16K 7 7 x 10 6 195 0 x 270 0 1 No 32K 5 1x7 3 130 0 x 185 0 1 No Legal 8 5 x 14 0 215 9 x 355 6 1 Yes Government Legal 8 5 x 13 0 216 0 x 330 0 1 Yes Letter 8 5x 11 0 215 9 x 279 4 1 2 Yes SP Folio 8 5 x 12 69 215 9 x 322 3 1 Yes Government Letter 8 0 x 10 5 203 2 x 266 7 1 No Statement 5 5 x 8 5 140 0 x 216 0 1 No UK Quarto
90. tents To Introduction 2 04 nec a iaa Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 Rear View 4 Front View with Options 4 Rear View with Options 4 2 About the Software ou ccc ceseceeseeeeeeeeeeeseeeesneeeeeseseesesseeeeeeseesnseeseeneenseseeesnsoneneas Software Utilities CD ROM 6 PostScript Drivers 6 PCL Drivers 6 PPD Files 7 Utilities 7 System Requirements 9 Selecting Driver Options Defaults for Windows 10 Windows XP Server 2003 2000 NT 4 0 10 Uninstalling the Printer Driver for Windows 11 Displaying Printer Driver Settings for Windows 12 Contents 3 Windows XP Server 2003 12 Windows 2000 NT 4 0 12 Using the PostScript and PCL Printer Driver 13 Common Buttons 13 OK 13 Cancel 13 Apply 13 Help 13 Easy Set 14 Paper View 14 Printer View 14 Watermark View 14 Quality View 14 Default 14 Advanced Tab PostScript Printer Driver Only Basic Tab 15 Layout Tab 15 Cover Page Tab 16 Overlay Tab 16 Watermark Tab 16 Quality Tab 17 Version Tab 17 Using the Status Monitor Windows Only Working with the Status Monitor 20 Introduction 20 Operating Environment 20 Opening the Status Monitor 20 Using the Status Monitor 20 Recognizing Status Monitor Alerts 21 Recovering from a Status Monitor Alert 21 Closing the Status Monitor 21 Printer Control Panel and Configuration Menu About the Control Panel 24 Control Panel Indicators and Keys 24 Toner S
91. to type in the four digit password specified from the printer driver 1 Press the Up and Down keys to increase or decrease the first digit of the password Press the Right key to move the cursor to the next digit Press the Up and Down keys to increase or decrease the second digit of the password Continue these steps until all four digits of the password are specified oR WN Press the Menu Select key The PRINT DELETE selection screen appears Bes If an incorrect password is entered INVALID ENTRY appears and the screen for entering the password appears again Configuration Menu Overview 29 PRINT MENU With this menu printer information such as the configuration page and the demo page can be printed PRINT MENU MENU MAP CONFIGURATION STATISTICS PAGE FONT LIST POSTSCRIPT PCL DIRECTORY LIST Bes All factory default values are shown in bold MENU MAP Settings YES NO Prints the menu map CONFIGURA Settings YES NO TION Prints the configuration page STATISTICS Settings YES NO PAGE Prints the statistics page such as the number of pages printed FONT LIST POST Settings YES NO SCRIPT Prints the PostScript font list PCL Settings YES NO Prints the PCL font list DIRECTORY Settings YES NO LIST Prints the directory list of the hard disk and flash
92. type etc is See Media Specifications on page eing used 50 The media feed roller Clean the media feed roller is airy For more details refer to Interior on page 95 118 Solving Problems with Media Misfeeds Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn off the printer confirm that the power is not correctly plugged into power cord is correctly plugged into the on the outlet outlet and then turn on the printer Something is wrong Plug another electrical appliance into with the outlet con the outlet and see whether it operates nected to the printer properly The power switch is Turn the power switch off O position not correctly turned then turn it back to the on I position on I position The printer is con Use a power source with the specifica nected to an outlet tions listed in appendix A Technical with a voltage or fre Specifications quency that does not match the printer specifications The control One of the toner car Remove the toner cartridges and check panel dis tridges may be defec each for damage If one or more is plays X LOW tive damaged replace it much sooner You printed with See specifications in Appendix A than heavy toner cover expected age You can t The tray is empty Check that at least Tray 1 is loaded print the con with media in place and secure figur
93. ull the lever and then open the top cover Es If there is paper in the output tray remove it Fold up the output tray before opening the top cover Ees Do not touch the transfer belt 2 Carefully pull out the drum car tridge Cleaning the Printer 95 Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Clean the media feed rollers by wiping them with a soft dry cloth IIT o foil BOTTOM 96 Cleaning the Printer 4 Clean the laser lens by wiping it with a soft dry cloth 5 Reinstall the drum cartridge Cleaning the Printer 97 6 Carefully close the top cover Cleaning the Duplex Option Feed Rollers 1 Open the duplex cover 2 Clean the feed rollers by wiping them with a soft dry cloth 98 Cleaning the Printer 3 Carefully close the duplex cover Cleaning the Media Feed Rollers for Tray 2 1 Lift the printer off of Tray 2 and temporarily place it on a sturdy flat surface 2 Clean the media feed rollers b
94. upply Indicators 26 Configuration Menu Overview 27 Main Menu 27 PROOF PRINT MENU 28 Entering the Password 29 PRINT MENU 30 PAPER MENU 31 QUALITY MENU 35 INTERFACE MENU 38 15 ii Contents SYSTEM DEFAULT MENU 42 SERVICE MENU 47 LANGUAGE MENU 47 5 USING Media oo iii ii 49 Media Specifications 50 Media Types 51 Plain Paper 51 Thick Stock 52 Envelopes 53 Labels 54 Letterhead 55 Postcards 55 Transparencies 56 Glossy Stock 57 What Is the Guaranteed Imageable Printable Area 58 Imageable Area Envelopes 58 Page Margins 58 Loading Media 59 Tray 1 Multipurpose Tray 59 Loading Plain Paper 59 Other Media 61 Loading Envelopes 62 Loading Labels Postcard Thick Stock Glossy Stock and Transparency 66 Tray2 67 Loading Plain Paper 67 Duplexing 71 Output Tray 72 Media Storage 73 6 Replacing Consumables 2 cccceseeeeeeeeeeeeee cee ee nenee rn cnn rre 75 Replacing Consumables 76 About Toner Cartridges 76 Replacing a Toner Cartridge 78 Replacing the Drum Cartridge 83 Replacing the Backup Battery 86 7 Maintaining the Printer 2 0 0 c ccc cesseceeee eens cence eeeeeeeeeeeeeeeeeeeeseseeaeeeeseeseeneeees 91 Maintaining the Printer 92 Cleaning the Printer 94 Exterior 94 Interior 95 Cleaning the Media Feed Roller and Laser Lens 95 Cleaning the Duplex Option Feed Rollers 98 Cleaning the Media Feed Rollers for Tray 2 99 Storing the Printer 100 Contents iii 8 Troubleshooting iiser irataira Kai
95. values are shown in bold ETHER TCPIP NET ENABLE Settings YES NO If YES is selected TCP IP is enabled If NO is selected TCP IP is disabled DHCP BOOTP Settings YES NO Select whether or not the IP address is automatically acquired If YES is selected the IP address is auto matically acquired If NO is selected the IP address is not automatically acquired IP ADDRESS Setting 192 168 1 2 Set the IP address for this printer on the network Use the Up Down Left and Right keys to specify the value If the IP address is manually specified DHCP BOOTP is automatically set to NO DEFAULT ROUTER Setting 192 168 1 2 Specify the IP address of the router if one is on the network Use the Up Down Left and Right keys to specify the value Configuration Menu Overview 39 SUBNET MASK Setting 0 0 0 0 Specify the subnet mask for the network Use the Up Down Left and Right keys to specify the value ENABLE HTTP Setting YES NO Specify whether or not HTTP is used If YES is selected the Web page pro vided to the printer by the built in HTTP server is enabled If NO is selected the Web page cannot be used ENABLE AUTO TP Setting YES NO Select whether or not the IP address is automatically acquired when DHCP BOOTP and PING ARP are not functioning or when there is no resp
96. wer source does not match the printer specifications Several sheets are being fed at the same time Media is not set prop erly in the tray s One or more of the toner cartridges may be defective Use a power source with the proper specifications Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Remove the media tap it to straighten it out return it into the tray and realign the media guides Remove the toner cartridges and check each for damage If one or more is damaged replace it The drum cartridge may be defective Remove the drum cartridge and check for damage If it is damaged replace it Solving Problems with Printing Quality 123 Symptom Cause Solution Image is too light there is low image density Laser lens is dirty Clean the laser lens The media is moist from humidity Remove the moist media and replace with new dry media There is not much toner left in the car tridge Replace the toner cartridge One or more of the toner cartridges may be defective Remove the toner cartridges and check each for damage If one or more is damaged replace it Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver
97. y wiping them with a soft dry cloth Cleaning the Printer 99 3 Lift the printer and reinstall it on top of Tray 2 Storing the Printer Note If this printer is not to be used for an extended period of time store the printer with the fuser separator levers raised set to the envelope position 100 Storing the Printer Note Since a media misfeed or decreased print quality may occur be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes Storing the Printer 101 102 Storing the Printer Troubleshooting Introduction This chapter provides information to aid you in resolving printer problems you may encounter or at least guide you to the proper sources for help Printing the configuration page Page 104 Preventing media misfeeds Page 105 Understanding the media path Page 106 Clearing media misfeeds Page 106 Solving problems with media misfeeds Page 116 Solving other problems Page 119 Solving problems with printing quality Page 123 Status error and service messages Page 129 Printing a Configuration Page Print a configuration page to verify the printer is configured correctly Press Key Until Display Reads IDLE PRINT MENU Menu If the hard disk is installed the PROOF PRINT MENU Select appears Press the Right key to select PRINT MENU lt i MENU
98. ymbol set used SET with the PCL language The default setting is PC8 STARTUP START Settings NO YES OPTIONS PAGE Select whether or not a startup page is printed when the printer is turned on If YES is selected the startup page is printed when the printer is turned on If NO is selected the startup page is not printed 44 Configuration Menu Overview SYSSTART Settings NO YES Select whether or not the PostScript format definitions file is applied when the printer is turned on If YES is selected the PostScript format definitions file is applied If NO is selected the PostScript format definitions file is not applied DATE amp Settings yyyymmdd hhmmss TIME Set the date and time on the hard disk s time of day TOD clock The settings appear in the following order year month day hour minutes seconds ENERGY Settings 15 MINUTES 30 MINUTES 1 HOUR SAVER 2 HOURS Specify the length of time until the machine enters Energy Saver mode This menu item appears only when ENERGY SAVER is set to ON Bes 2 HOURS is displayed only on 120 V units ENERGY Settings ON OFF SAVER if ON is selected the machine will enter Energy Saver mode MGT If OFF is selected the machine will not enter Energy Saver mode Bes This menu item is displayed only on 120 V units Configuration Menu Overview 45 SECU CONFIG ENABLE

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